Cocoon HE150242, HE160232 Instruction Manual

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INSTRUCTION MANUAL

Model Number: HE150242

4 CAMERA HOME SECURITY SYSTEM

WITH DVR

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Warranty Note

If you experience any issues with this product, or it’s
performance is not what you had expected, please contact
us at Winplus before returning the item to the store.

It is likely that we can resolve any problems for you via
phone or email.

We can be reached on:

Phone: [phone] (Mon - Fri; 8:30am - 6:00pm EST)
Email: [e-mail]
Web: www.winplus.com.au

Important

Getting the most out of your 4 Camera Home Security
System with DVR:

Read the manual

It will help you get set up with ease

Visit www.winplus.com.au

We’ve got additional support videos and guides

Call After Sales Support - 1300 663 907

Or email [e-mail] - we’re always happy to help

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Warranty Details

The product is guaranteed to be free from defects in workmanship and parts for a period
of 12 months from the date of purchase. Defects that occur within this warranty period,
under normal use and care, will be repaired, replaced or refunded at our discretion.
The benefits conferred by this warranty are in addition to all rights and remedies in respect
of the product that the consumer has under the Competition and Consumer Act 2010 and
similar state and territory laws.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major fail

ure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.

HOME SECURITY SYSTEM

AFTER SALES SUPPORT

YEAR WARRANTY

1

MODEL: HE150242 PRODUCT CODE: 51857 12/2015

[e-mail]

1300 663 907

AUS

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Safety Instructions

Read Instructions

Carefully read all safety instructions and the user manual before operation.

Power Source

Only use the supplied power adaptors. Using other power adaptors may cause damage to the unit

or potentially start a re. For INDOOR use only.

Do not expose the DVR Unit to Moisture

Avoid installing the DVR unit in a location with high humidity or in a location where liquid may spill

onto the unit. Liquid may cause a short circuit which can result in electric shock or re.

Do not expose the DVR to Heat Sources

Do not install the DVR near any heat sources such as radiators, stoves or other appliances that can

generate heat.

Do not expose the DVR to Dust

Do not use the DVR unit in dusty areas as dust can impair electronic components.

Cleaning the DVR Unit

Unplug all equipment from the wall outlet before cleaning. Do not use liquid aerosol cleaners. Use

a damp soft cloth for cleaning.

Lightning

Unplug all equipment during lightning storms to prevent damage. Unplug the DVR unit if it will

not be used for long periods of time.

Modications & Attachments

Never add any attachments and/or equipment without the approval of the manufacturer.

Unauthorized modications may result in re, electric shock or other personal injury and may void

your warranty.

Ventilation

Do not block any ventilation holes. Do not place objects on top of the DVR unit or cover the

ventilation holes on the sides of the DVR unit.

Grounding Mounted Equipment

If mounting the DVR unit onto a rack, ensure the rack is properly grounded before turning the

power on to prevent electric shock and re when using the DVR unit.

Do not open DVR Unit Case

There are no user serviceable parts inside the DVR unit. Modifying any parts may void your

warranty.

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Contents

Warranty Details 4

Safety Instructions 5

Parts List 8

Camera Specications 8

DVR Specications 9

Product Overview 10

1.1 DVR Front and Side Panel 10

1.2 DVR Rear Panel 10

Installation 11

2.1 Installation Location 11

2.2 DVR Unit Connections 11

Using the DVR 13

3.1 Mouse 13

3.2 Powering on the DVR unit 13

3.3 Setup Wizard 13

3.4 Main Screen 13

3.5 Logging in and setting ‘Admin’ password 14

3.6 Navigating the DVR Menus 14

3.7 Quick Popup Menu 15

3.8 Setting the Date and Time 15

DVR Menu 16

4.1 Main Menu 16

4.2 Setup 17

4.2.1 Basic 17

4.2.2 Live 18

Live: 18

4.2.3 Record 19

4.2.4 Schedule 20

4.2.5 Alarm 21

4.2.6 Network 22

4.2.7 Users 24

4.2.8 PTZ 25

4.2.9 Advanced 26

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4.3 Search 26

4.4 Backup 27

4.5 Information 27

4.5.1 System 27

4.5.2 Event 27

4.5.3 Log 27

4.5.4 Network 28

4.5.5 Online Users 28

4.6 Disk Management 28

4.7 Logo 28

4.8 Shutdown 28

Networking 29

5.1 Downloading the ‘365SECU’ App 30

5.2 Logging into a 365SECU Account 30

5.3 Adding your Compact DVR 30

5.4 Viewing your Compact DVR 31

6.1 Installing the iVSS Software 32

6.3 Viewing your Compact DVR

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6.4 iVSS Additional Features 33

6.4.1 Taking a Picture 33

6.4.2 Recording Video 33

6.4.3 Local Cong 33

6.4.4 Remote Cong 34

7.1 Internet Explorer – ActiveX Settings 34

7.2 Additional Windows Settings 35

7.3 Logging into the DVR unit over Internet Explorer or Chrome 35

FAQs 36

Glossary of Terms 38

Repair and Refurbished Goods or Parts Notice 39

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Parts List

Camera Specications

1 x DVR Unit with 500GB HDD

4 x IR Cameras

4 x 18m BNC Cables

2 x Power Adaptors

1 x Power Splitter Cable

1 x 1m Ethernet Cable

1 x 1m HDMI Cable

1 x Mouse

1 x DVR BNC Splitter Cable

4 x Mounting Accessories for

Cameras

1 x Instruction Manual

1 x Getting Started Guide

1 x Software CD

1 x Warranty Card

4 x CCTV Stickers

Image Sensor: 1/3” Colour CMOS Sensor

Video Resolution: 720 x 488

Video System: PAL

Infrared IRs: 24

Day/Night mode: Smart IR Cut Filter

Night Vision Distance: Max 24m

Scan Frequency: 50Hz

Minimum Illumination: 0 Lux (IR On)

Backlight Compensation: Auto

Electronic Shutter: 1/50~10,000 AUTO

Gain Control: Auto

Lens: F=3.6 ~ 60 degrees

Operating Temperature: -10 – 50C

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DVR Specications

Video Compression: H.264

Video System: NTSC/PAL Selectable

Operating System: Linux (Embedded)

Video Input: 4 x composite BNC

Video Output: 1 x BNC composite

1 x HDMI

1 x VGA

VGA Resolutions: 800 x 600, 1024 x 768, 1280 x 1024, 1440 x 900, 1920 x 1080

HDMI Resolution: 1920 x 1080

Display: Resolution: 960 × 576 each camera

Display: Speed: 25fps each camera

Record: Resolution: 960 x 576, 720 x 576, 480 x 288

Record: Speed: Selectable from 1 to 25 fps each channel

Recording Modes: Continuous, Manual, Motion Detection

Playback Channels: 1/4 channel split screen

Network: LAN, DHCP, Dynamic IP, DDNS and P2P

HDD Interface: 1 x SATA HDD, up to 2TB

Multiplex Operation: Live display, Record, Playback, Backup and Network

USB: 2 x USB (for mouse and backup)

PTZ Control: Built-in RS485

Mobile Surveillance: Supports iOS & Android

Power Supply: DC 12V/2A

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Product Overview

1.1 DVR Front and Side Panel

1.2 DVR Rear Panel

1. PWR – Power LED lights when powered on

2. VGA – Output using a VGA cable

3. Video/Audio Input/Output

1. HDMI Port

2. LAN – Ethernet connection to modem / router (required for remote viewing over internet or

mobile)

3. USB Ports x2 – For mouse and ash drive backup / rmware updates

4. RS485 – For use with PTZ cameras (Cable and PTZ camera not included)

5. 5V Socket – Connect 5V Power Adaptor

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Installation

2.1 Installation Location

Before installing the Home Security System, it is essential to plan where to locate the DVR unit.

Below are a few points to consider:

• The DVR unit should be positioned in a central location with easy access to mains power,

cameras and installed cables

• If you plan to use remote viewing features, the DVR unit should be located near your modem /

router or Ethernet network point

• The DVR unit should be installed in a secure location to avoid tampering

• Do not place heavy objects on top of the DVR unit

• Do not block ventilation holes on the top and sides of the DVR unit or use in an enclosed area

as this may cause overheating

• Plan out where you would like to place your cameras and test all connections BEFORE

permanently installing cables and cameras

• Cameras should be placed covertly indoors where you do not want to see them every day

• Outdoor cameras can be placed in plain sight to act as a deterrent to would-be intruders

2.2 DVR Unit Connections

1. Connect each of the camera BNC extension cables to the video and

power connectors taking note of the labelling on the extension cable

2. Connect the other end of the BNC extension cables to the DVR BNC

cable splitter, and then connect the DVR BNC cable splitter to the port

marked “Video In/Out”

3. Connect the 4-way power splitter to each of the BNC extension cables

(red)

4. Connect the included HDMI cable to the back of the DVR unit and

connect the other end of the cable to your monitor or TV

NOTE: You must switch your TV or monitor to the correct INPUT once the DVR
unit has been powered on

FOR EXAMPLE: HDMI1

NOTE: Connecting the DVR to your laptop will not work unless it has HDMI input

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Installation

5. Connect the mouse to the USB port (on the back of the DVR unit)

6. Connect the power adaptor to the 4-way splitter cable and plug into a

mains outlet, then switch the outlet on

NOTE: Ensure you are connecting the power adaptor with the larger pin to the
4-way splitter cable

7. Connect the other power adaptor to the DVR unit labelled DC5V and

plug the other end into a mains outlet

8. Switch the outlet on. The DVR unit will begin the boot sequence

NOTE: Both the DVR unit and cameras operate ‘always on’. To turn the cameras
or DVR unit o, switch o the power adaptors at the power outlet

Tips:

Test all connections are working before permanently installing DVR unit and cameras.
Position the DVR unit in a central location where all 4 cameras will reach. If using the optional
networking features, make sure the modem is near the DVR unit

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Using the DVR

3.1 Mouse

1. USB Connection – connect cable to back of DVR unit

2. Left Mouse Button (LMB) – click to see main menu and make selections

3. Right Mouse Button (RMB) – click to return to previous screen or exit menu

3.2 Powering on the DVR unit

1. Connect the Power Adaptor to the back

of the DVR unit

2. Plug the Power Adaptor into a mains

power outlet and switch the outlet ON

3. Once Power Adaptor is connected to the

DVR unit, it will proceed through the

boot sequence

3.3 Setup Wizard

On the start-up screen, the Cocoon DVR System will run a setup wizard to assist in setting up some

key features of the unit. This includes:

• Time & Date

• Record Schedule

• Maintenance Settings

• HDD Overwrite

You can enable or disable the setup wizard to be shown on start-up screen. See pg. 14 for details

3.4 Main Screen

Once the DVR unit has nished the boot sequence, the main split screen display will appear. Each

camera will be labelled CH1 to CH4

TIP: Once you’re logged in, double clicking
a camera view with LMB will switch to
single full screen mode. Double click again
to go back to split screen mode

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Operation

3.5 Logging in and setting ‘Admin’ password

Logging in

1. Using the mouse, input your user name.

If this is your rst use, leave user name as

‘admin’

2. Using the mouse, input your password. If

this is your rst use, leave password blank

3. Press ‘Login’

Setting a password for ‘Admin’

For security, it is highly recommended to set a password for the administrator account.

1. From the main menu, select ‘Setup’, then ‘Users’

2. Double-click on the ‘admin’ account to open the ‘Change Password’ popup

3. Using the mouse, input your desired password in the ‘New Password’ eld

4. Input your password again in the ‘Conrm Password’ eld

5. Press ‘Ok’. Your new password has now been set

NOTE: The ‘Admin’ account cannot be removed. Please ensure that a secure password is set. Keep your
password safe at all times. If you wish, you may use the space provided below to write your password,
then keep this manual in a secure location.

User Name: Admin Password: ________________

User Name: ________________ Password: ________________

3.6 Navigating the DVR Menus

The way to navigate the DVR menu is by using the mouse. The mouse operates in much the same

way as on your computer. Left-click to make selections and choose options. Right-click operates as

a cancel or previous menu button

NOTE: This manual assumes the user has connected the mouse to control the DVR unit.

Any standard wired USB mouse will work with the DVR unit

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3.7 Quick Popup Menu

Right-clicking the mouse whilst on the viewing screen will show the pop-

up menu for quick access to basic functions.

1. Single – Switch to single view mode. Select the camera to view

2. Multi – Switch to split screen mode

Tip: Alternatively, use the mouse and double click with LMB on the
image to switch between the two modes

3. Stop/Start Scan – Automatically changes the single camera view at a

selected interval. See 4.4.2 Live for more details

4. Colour – Adjust the colour settings of the selected camera

5. E-Zoom - Click and drag to draw a box in the bottom left window to

zoom-in on the selection, right-click to return to full screen mode

6. PTZ - access PTZ (Pan Tilt Zoom) controls via shortcut. Must have PTZ camera (not included)

installed and connected

7. Snap – Take a photo of the selected camera (A camera icon will show up indicating a photo

has been taken)

8. Start/Stop Record – Start and Stop recording all channels (default settings) (A green square

will show up indicating the camera is recording)

9. Playback – Enter playback mode to view recently recorded footage

10. Main Menu – Access the main menu to congure DVR settings

3.8 Setting the Date and Time

Ensure your recordings are capturing the correct date and

time. Access the menu and make changes as necessary.

1. Right Click - Main Menu > Enter Username and

Password > Setup > Basic > Date & Time

2. Change the current date and time by clicking on the

date and time boxes and following the on screen

prompts

IMPORTANT NOTE: Always click ‘Apply’ after making any changes in the menu. If you do not click
‘Apply’, your changes will not be saved. Changing some settings will also require a system reboot.

Operation

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4.1 Main Menu

To access the main menu, right-click the viewing screen, select ‘Main Menu’ and enter your Username

and Password.

NOTE: If you have not set a password, leave the eld blank and click “Log In”

In the Main Menu, you can manage all DVR unit settings such as Display, Recording, Networking, etc.

Main Menu Sub Menu

Setup Basic

Live

Record

Schedule

Alarm

Network

Users

PTZ

Advanced

Search

Backup

Information System

Event

Log

Network

Online Users

Disk Management

Logo

Shutdown

DVR Menu

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4.2 Setup

To access the Setup settings, select Setup from the Main menu.

The Setup menu provides access to features relating to setting

up your DVR in order to get the desired performance.

IMPORTANT NOTE: Always click ‘Apply’ after making any changes

within the menu system. If you do not click ‘Apply’, your changes will

not be saved

4.2.1 Basic

System:

Set the default system settings by selecting an

option on the right hand side of the menu.

• Max Online Users: Limit the amount of

simultaneous viewers of the DVR

• Video Output: Change your default output

from 1280x1024 to match your display

Date & Time:

Change the current date and time by clicking on

the date and time boxes and following the on

screen prompts.

DST:

Change the daylight saving’s time settings by

selecting enable, then clicking the settings boxes

and following the on screen prompts.

DVR Menu

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4.2.2 Live

Live:

• Camera Name: Label the selected camera (up to 30 characters)

• Colour: Click on ‘Setting’ to adjust Brightness, Hue, Saturation and Contrast settings for each

camera

Main Monitor:

• Display Mode: Select between 1x1 or 2x2 view

NOTE: If 1x1 is used, Start/Stop Scan can be used on
the viewing screen to automatically change between
cameras.

• Interval[S]: Select the interval that Start/Stop

Scan should use

• Previous/Next Group: If 1x1 display mode is used, cameras can be re-ordered for when Start/

Stop Scan is used

Video Blind:

• Mask Area Setting: Mask areas of the camera that you don’t want recorded. Useful for hiding

personal information from recordings. To activate, select ‘Setting’, then use the mouse to draw

a rectangle over the area you want ‘masked’. To remove the masks, select ‘Default’ from the Live

menu.

Default - Reset the displayed settings to factory defaults

Apply - After all changes are made, click the ‘Apply’ button to save

Exit - If you want to cancel after making any changes, click ‘Exit’ to exit the menu without changes

IMPORTANT NOTE: Always click ‘Apply’ after making any changes within the menu system. If you do
not click ‘Apply’, your changes will not be saved

DVR Menu

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DVR Menu

4.2.3 Record

Enable:

Enable or disable recording function for each camera

Record Bitrate:

Allows you to adjust the resolution and recording stream for each camera

• Resolution: Supports D1 and 960H

• FPS (Frames per Second): Choose from 1 to 25 (PAL) or 1 to 30 (NTSC)

Maximum global framerates across 4 channels is 100fps for PAL and 120fps for NTSC

• Encode: Supports VBR (Variable Bit Rate) and CBR (Constant Bit Rate)

• Quality: Select your desired camera quality

• Max Bitrate: Higher bit rates use more hard drive space

Stamp:

• Camera Name: Toggle the display of the camera name for each channel

• Time Stamp: Toggle the display of the time stamp for each channel

• Position: Use the mouse to drag the camera name and time stamp to any position on the live

image. Right-click mouse to exit back to ‘Record’ page

Recycle Record:

If ticked: When the hard drive is full, the DVR will automatically overwrite the earliest recorded

les and continue recording

If unticked: When the hard drive is full, a warning message ‘The remaining space is insucient’

will display and the DVR will stop recording

Snap:

Adjust the snapshot settings used when pressing the ‘Snap’ button on the camera viewing screen

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DVR Menu

4.2.4 Schedule

Allows manual record and motion record to be scheduled

To set an active record time, follow these steps:

a. Select ‘Schedule’ for manual recording or ‘Motion’ for motion recording schedule settings

b. Double-click an area on the graph where you would

like to schedule recording

c. Ensure that the correct day is shown on the top left

corner

d. Select ‘Add’, then use the dropdown menu to set a

start and end time

e. Once set, press the tick button to add the time to the schedule

f. To copy the schedule between days, use the dropdown menu at the top right corner to

select a day, then press ‘Copy’

g. Press ‘Ok’ when complete

h. To copy the schedule between cameras, use the dropdown menu at the bottom of the

schedule screen to select a camera, then select ‘Copy’

i. To save settings, press ‘Apply’

NOTE: Time selected will be highlighted in blue blocks

Tip - You can select time blocks using the icons located on the top right hand corner

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4.2.5 Alarm

Motion:

• Enable: Toggle which camera’s alarm sensor is on or o

• Holding Time[s]: Select the duration that an alarm signal should be shown if triggered

• Trigger: Allows show full screen, email and snap settings to be set

• Area: In this interface, blue grid boxes indicate areas that are monitored for movement. Hold on

to LMB and drag mouse across screen to adjust selection

Tip: Removing blue grid boxes disables the area monitored for movement. This is handy for
cameras facing main roads with cars driving past when monitoring your front porch

Right-click for pop up bar to adjust motion sensitivity, reseting grid to default and saving

settings

• Schedule: Linked to ‘Motion Record’ from the Schedule submenu. See 4.2.4 for details about

conguring the motion record schedule

Video Loss:

Congure how video loss is handled by the DVR

Other Alarm:

Congure how other events are handled by the DVR

DVR Menu

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DVR Menu

4.2.6 Network

Refer to page 28 for networking steps. With peer to peer (P2P) networking, it’s now even easier to

network your DVR for remote viewing. Below is a table showing available networking methods.

Simply select the most applicable for your needs, and follow the setup procedure.

365 Secu

iVSS

Internet Explorer

OS

Compatibility

Android 2.3+ iOS 6.0+ Windows XP + Windows XP +

Setup

Diculty

Easy Moderate Advanced

P2P Setup

1

Remote

Viewing

2

Setup

Procedure

5. Using 365 Security Mobile

App

6. Using DVR
with iVSS PC

Software

7. Networking for Internet Explorer

1

QR Code allows for even easier setup

2

Advanced networking & port forwarding required

Network:

Congure your network settings here.

• HTTP Port: Default value is 80

• Server Port: Default value is 5000

• Mobile Port: Default value is 5001

• Obtain an IP Address Automatically: To obtain the IP function

automatically

• IP Address: To set the IP address of the device

• Subnet Mask: To set the subnet mask of the device

• Gateway: To set the default gateway of the DVR

• Preferred DNS Server: This address is provided by your network

operator and must be lled in when using mobile monitoring

• Alternate DNS Server: This address is provided by your network

operator

• PPPOE: When enabled, the DVR will automatically establish a network connection in the form

of PPPOE, then the IP address can be seen through Main Menu > View Information > Network

Status

• Username: For PPPOE mode, enter the ISP (Internet Service Provider)

• Password: For PPPOE mode, set password

• Test: Check whether the entered IP address and PPPOE information are valid or not

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DVR Menu

Sub-Stream:

Denes which channels are displayed over the web

along with frame rates and bitrates.

• Resolution: Supports CIF only

• FPS: Set framerate to send over the network, frame

rates depend on the host and local bandwidth

• Encode: Supports VBR and CBR

• Quality: Select between Highest, Higher, Medium,

Low, Lower, Lowest

• Max Bitrate: Set the maximum bitrate that each channel will transmit

Email:

The Cocoon Home Security System can email you motion alerts if settings are enabled. Contact

your network administrator if you do not have this information.

• SMTP Server: Enter your server details. eg.: smtp.gmail.com

• Port: Enter your SMTP port number

• SSL Check: Enable if your server uses SSL

• Send Address: Email address notications sent from

• Password: Email Password

• Receive Address: Email address the alerts will be send to

• Test: Check whether the entered SMTP information is valid or not

DDNS:

Some internet providers operate using DDNS or Dynamic DNS IP addresses. As opposed to a

xed Static IP, a DDNS IP is dynamic and constantly changing. This type of IP address is a problem

for your DVR unit unless you setup a service to manage this. Fortunately there are many services

available that can do this for you. However, some may ask for a nominal fee for their services.

• Enable: Toggle to enable/disable the DDNS settings

• DDNS server: Choose your DDNS provider from the drop down list

• Username: Enter your DDNS provider username

• Password: Enter your DDNS provider password

• Host Domain: Enter your host name provided by your DDNS provider

• DDNS Update [Hours]: Set the frequency that the DVR should check for DDNS updates

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DVR Menu

4.2.7 Users

Congure all user settings using the following steps. Your Cocoon Home Security System is able to

limit specic MAC addresses for additional security.

Adding a new user:

a. Press the ‘Add’ button at the bottom of the User Management submenu

b. Set the User Name as desired, then input the desired password

c. Select between Normal and Advanced user type:

Normal: Allows remote login and local log in to view cameras

Advanced: Allows full access to view cameras, search logs, le management, except for

being able to shut down the DVR

For more specic settings, such as being able to shutdown the DVR, select the ‘Authority’

tab and congure access control for each camera and feature

d. Optional: Bind the user to a specic MAC address by enabling ‘Binding PC MAC Address’

and entering the MAC address below

e. Press ‘OK’ to add new user

Deleting a user:

Whilst logged into your DVR’s admin account, highlight an existing user by clicking on the user

with the mouse. Press the ‘Delete’ button and then press ‘OK’ to conrm.

Changing a user’s password:

Whilst logged into the user’s account, highlight an existing user by clicking on the user with

the mouse. Press the ‘Change Password’ button and enter the old password, as well as your new

password. Press ‘OK’ to conrm.

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DVR Menu

4.2.8 PTZ

This DVR unit is compatible with PTZ (Pan, Tilt & Zoom) cameras (not included). Access this page to

congure the PTZ camera settings. Please note that the PTZ device can be activated only when a

channel in connection with the PTZ camera is selected. Consult the manual of your PTZ camera for

correct settings.

Serial Port:

• Address: Select channel of the PTZ camera

• Baud Rate: Select the baud rate which the PTZ camera operates. Please check the PTZ camera

specs or manual for this information

• Protocol: Select the required protocol for the PTZ camera

• Simulative Cruise: Also known as patrol mode. Select to enable/disable this feature

Advanced:

Congure pre-set camera orientations, cruise lines and track settings.

Preset:

Press the ‘Setting’ button to set a position for the PTZ camera. Adjust the PTZ location to your

desired position, then press the Save button to conrm.

NOTE: A maximum of 128 orientations can be pre-set

Cruise:

Press the ‘Add’ button to add cruise lines to a camera.

NOTE: A maximum of 8 cruise lines can be added

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DVR Menu

4.2.9 Advanced

Reset: Reset all settings to factory default.

Import/Export: Export the parameters of your device onto a removable storage device.

a. Insert a USB ash drive up to 32GB into the rear of the DVR

b. Select the ‘Import’ or ‘Export’ button to import or export your DVR settings

4.3 Search

To access the ‘Search’ settings, select ‘Search’ from the Main Menu. Choose the tabs at the top to

switch between sub-menus. The ‘Search’ menu provides access to playback recordings and backup

to ash drive.

NOTE: The DVR may take some time to retrieve all of your recordings

Time Search:

Search for footage recorded on a given day.

a. On the right hand side, select the date to search, then press ‘Search’

b. Light blue bars indicate found recordings. Using the mouse, select a start time on the

display

c. Press the play button to commence playback

Event Search:

Search for motion events that the DVR has detected.

a. On the right hand side, select the date to search, then press ‘Search’

b. A list of detected motion recordings will be shown. Double-click on an entry to

commence playback

File Management:

Search for footage les that have been recorded by the DVR.

a. On the right hand side, select the date to search, then press ‘Search’

b. A list of footage les will be shown. Double-click on an entry to commence playback

NOTE: To delete recorded footage, select by ticking a le, then pressing the ‘Delete’ button. Press ‘OK’ to
conrm.

Image:

Search for images captured on the DVR.

a. On the right hand side, enter the start and end times to search, then press ‘Search’

b. A list of image les will be shown. Double-click on a le to view

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4.4 Backup

Backup allows you to transfer recordings to a USB

ash drive up to 32GB.

a. Insert a USB ash drive into the rear of the

DVR unit

b. On the right hand side, enter the start and

end times to search, then press ‘Search’

c. A list of footage les that have been

recorded by the DVR will be shown. Select your desired les for export by ticking the le

d. Once selected, press the ‘Backup’ button, then press ‘Start’

e. Wait until the backup is complete before exiting and removing the USB ash drive

NOTE: If the USB has insucient space for transfer, select ‘Disk Cleanup’. Files can now be highlight and
deleted using the ‘Delete’ button

4.5 Information

4.5.1 System

Displays system information of the DVR. If you

are wanting to setup the DVR to be viewed on a

smartphone, three QR codes allow easy set up for

mobile monitoring. For more information, refer to pg

30 for mobile setup & app for DVR

4.5.2 Event

Search for motion and video loss logs that have

occurred on the DVR.

a. On the right hand side, select the date to

search, then press ‘Search’

b. A list of log les will be shown. Double-click

on an entry for more information

4.5.3 Log

Search for operational logs that have occurred on the DVR.

a. On the right hand side, select the date to search, then press ‘Search’

b. A list of log les will be shown. Double-click on an entry for more information

NOTE: A log le can be exported to a USB ash drive using the ‘Export’ button

DVR Menu

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4.5.4 Network

Displays a list of your DVR’s current network settings. This is useful to conrm which IP address

your DVR has been assigned.

4.5.5 Online Users

Displays a list of current users viewing the DVR.

Press the ‘Refresh’ button to update the generated list of viewers.

4.6 Disk Management

Check the free space available on your 500GB internal HDD.

You can also check space available on an inserted USB ash drive.

4.7 Logo

In order to change between users, select the ‘Logo’ button, then press ‘OK’ to conrm.

4.8 Shutdown

In order to safely shut down the DVR, select the ‘Shut down’ button, then press ‘OK’ to conrm.

DVR Menu

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Networking

The powerful Cocoon Home Security System features advanced settings for viewing footage over

the internet and on supported 3G/4G enabled mobiles and tablets. Network setup is the most

technically involved feature of the DVR unit and requires some working knowledge of networking

and modifying modem / router settings. The next few pages will explain the basic features and

setup of remote viewing. Visit our website for further details on networking and DVR unit setup at

www.winplus.com.au

IMPORTANT NOTE: In order to use networking features of this DVR unit, you must connect the DVR

unit to a high-speed internet connection. To view on mobiles or tablets, your mobile network must
support mobile data at 3G recommended speeds. It is the user’s responsibility to ensure their mobile
coverage is suitable for use with the DVR unit. Winplus Australasia is not responsible for any additional
data charges that may be incurred. If possible, Winplus suggests connecting your mobile or tablet via
Wi-Fi before viewing remotely.

With peer to peer (P2P) networking, it’s now even easier to network your DVR for remote viewing.

Below is a table showing available networking methods. Simply select the most applicable for your

needs, and follow the setup procedure.

365 Secu

iVSS

Internet Explorer

OS

Compatibility

Android 2.3+ iOS 6.0+ Windows XP + Windows XP +

Setup

Diculty

Easy Moderate Advanced

P2P Setup

1

Remote

Viewing

2

Setup

Procedure

5. Using 365 Security Mobile

App

6. Using DVR
with iVSS PC

Software

7. Networking for Chrome or
Internet Explorer

1

QR Code allows for even easier setup

2

Advanced networking & port forwarding required

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5.1 Downloading the ‘365SECU’ App

a. On the DVR main menu, press ‘Information’, then

‘System’

iOS: Using a QR code reader, scan the iOS QR code

to download the app ‘365SECU’

Android: Using a QR code reader, scan the

Android QR code or open the Google Play store and search for ‘365SECU’. Download the

app

b. Click on the app icon to launch the app

5.2 Logging into a 365SECU Account

a. If you don’t have a 365SECU Account, use the ‘Register’ button

and input the required elds to create a new username and

password

Note: The 365SECU Account does not need to be the same as your DVR user
account

b. Enter your User ID and Password into their respective elds. To

remember your password for quick access, press the tick icon

c. Press the Login button to login

5.3 Adding your Compact DVR

Adding your DVR is simple, with P2P connectivity. Ensure an ethernet cable is plugged into the

back of the DVR in the ‘RJ45’ port

a. On the DVR Main Menu, navigate to Information > System. You will notice a ‘Device ID’ QR

code on the bottom right hand side

b. On the 365SECU Main Menu, select ‘Device Manage’

c. Select the menu icon on the bottom left of the app, then select ‘Add Device’

d. Give your DVR an alias of your choice, then select the QR code icon in the UMID eld

e. Your smartphone’s camera will open. Scan the Serial ID QR code shown on your DVR

display

f. Input a valid User ID and Password. This must be the same as a user account that is

present on the DVR

g. Select ‘4’ channels, and ‘Main’, then press the ‘Save’ icon on the top right corner of your

screen to add your DVR

Networking - Mobile

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5.4 Viewing your Compact DVR

a. Ensure the DVR and your smartphone are connected to the internet

b. On the 365SECU Main Menu, select ‘Live view’

c. Select the alias that you have chosen for the DVR you wish to view

d. Select ‘All camera’ to view all four cameras

Tip: Double tap on the desired camera for full screen view

For advanced guides and video walkthroughs, please visit www.winplus.com.au

Networking - Mobile

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The DVR is compatible with iVSS software, allowing you to connect to and view your DVR with a

Windows PC.

6.1 Installing the iVSS Software

a. Insert the CD into your CD Drive

b. Click Start > Computer and navigate to the CD Directory

c. Double click the iVSS folder then double click the ‘Win7’, ‘Win8’, or ‘WinXP’ folder matching

your operating system

d. Double click and install the iVSS software. Follow the on screen instructions

e. Open the iVSS software

NOTE: If you are having trouble opening the software, try right-clicking the iVSS icon, then selecting
‘Properties’. Within the Compatibility tab tick ‘Run this program as an administrator’

f. Login using username ‘admin’, leaving the password blank

Networking - iVSS

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Networking - iVSS

6.2 Adding your Compact DVR

a. Select ‘Device Manage’ from the Control Panel

b. On the left hand side, right click using your computer’s mouse, then select

‘Add Area’

c. Name the area as desired, then press ‘OK’ to proceed

d. On the left hand side, right click on the area you’ve added, then select ‘Add

Device’

e. Either enter your DVR network settings here, or select ‘Search Device’ to

attempt to nd your local DVR

f. Input a valid User and Password, matching the one that you’ve set to the DVR

g. Select ‘OK’. Your device has now been successfully added

6.3 Viewing your Compact DVR

a. Select ‘Live’ from the Control Panel

b. On the right hand side, you will notice your ‘Area’ and ‘DVR IP Address’ are listed. If the DVR

icon is solid, the DVR is online

c. Right-click on the DVR and select ‘Open’, to open the view of all four cameras

d. You can now view your cameras in the main viewing screen

6.4 iVSS Additional Features

6.4.1 Taking a Picture

While viewing the camera feed, highlight a channel by clicking on it with your computer’s mouse.

The channel will have an orange box surrounding it. Press the camera button on the bottom right

of the window to take a picture.

6.4.2 Recording Video

While viewing the camera feed, highlight a channel by clicking on it with your computer’s mouse.

The channel will have an orange box surrounding it. Press the record button on the bottom right

of the window to commence recording mode. To stop recording, press the record button again.

NOTE: You can also record single channels by right clicking the channel and selecting ‘Start Record’
from the popup menu

6.4.3 Local Cong

Use these settings to congure where your local iVSS les are stored.

a

c

e

b

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6.4.4 Remote Cong

Use these settings to remotely congure your DVR’s settings. Select your DVR from the menu on

the left by double clicking with your computer’s mouse.

For advanced guides and video walkthrough, please refer to www.winplus.com.au

In order to view your DVR unit on a computer or mobile over the internet, you must setup your

DVR unit and modem / router as per the instructions in section 4.2.6 Networking. If you are still

having diculty viewing over the web, see the steps below.

IMPORTANT NOTE: In order to use networking features of this DVR unit, you must connect the DVR
unit to a high speed internet connection. To view on mobiles or tablets, your mobile network must
support mobile data at 3G or better recommended speeds. It is the user’s responsibility to ensure their
mobile coverage is suitable for use with the DVR unit. Winplus Australasia is not responsible for any
additional data charges that may be incurred. If possible, Winplus suggests connecting your mobile or
tablet via Wi-Fi before viewing remotely

7.1 Internet Explorer – ActiveX Settings

If you are receiving an ActiveX installation error, Internet Explorer’s security settings are blocking

you from installing the DVR unit client software. Follow the steps below to adjust the ActiveX

settings:

a. Open Internet Explorer

b. Click Tools > Internet Options

c. Click the Security tab

d. Click Internet

e. Click Custom Level...

f. Scroll down to ‘Download unsigned ActiveX controls’ and click ‘Prompt’

g. Under ‘Initialize and script ActiveX controls not marked as safe for scripting’, click ‘Prompt’

h. Click ‘OK’

i. When asked to conrm changes, click ‘Yes’

j. Enter your DVR unit’s IP address again and press Enter

k. Click the ActiveX installation box and choose install. The software will automatically

download and install

Networking - iVSS

Networking - PC

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Networking - PC

7.2 Additional Windows Settings

Windows 8 and Windows 8.1 - Add the DVR Website as a Trusted Site

The below steps must be followed to allow you to login directly to the DVR using Internet

Explorer on Windows 8 and Windows 8.1.

a. On the Security Tab, select Trusted Sites and press the icon

b. Uncheck the tickbox for ‘Require Server Verication (https: ) for all sites in this zone’ as

shown below:

c. Enter the IP Address for the DVR and then click ‘Add’ to add it to the Trusted Sites list

Windows 7 - Add the DVR Website as a Trusted Site

Users must add the DVR website to the Compatibility View Settings List in order to access the DVR

website.

a. Click the settings icon in the upper-right corner of the browser window

b. Click Compatibility View settings

c. Enter the IP Address for the DVR and then click ‘Add’ to add it to the list of trusted

addresses

d. Click close to exit once the IP address has been added to the list.

7.3 Logging into the DVR unit over Internet Explorer

a. 1. Enter your DVR unit’s IP Address into IE address bar.

For example: http://216.138.313.28:80

b. The DVR unit login screen will appear in your browser. Enter your DVR unit’s User Name,

Password, Client Port, Bitrate and click login

c. The DVR unit interface will load. While viewing over the internet on PC, your DVR unit will

function just like the physical unit. See the section 4 – DVR unit Menu for help operating

the DVR unit

Visit www.winplus.com.au for additional tips and help with networking.

There will be an instruction guide and a setup tutorial video to assist in networking setup.

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FAQs

Question Solution

I have no picture • Check that power is on and the Power LED is lit up

• Check the HDMI cable is connected properly in both
the DVR unit and your television

• Set the TV or monitor to the correct video input
channel. On most TV’s, you can change inputs by
pressing the button labelled source, input, A/V,
channel 0 etc

I have no power Make sure the power adaptor is connected to the back

of the DVR and the other end is plugged into a socket
that is turned on

Why are some camera images discoloured? Your cameras are equipped with a night vision lter to

help them see at night. This can make some colours
appear discoloured. Try adjusting the colour settings in
the display menu

My night vision image is very dark or just a
black screen

The cameras will work to about 24m in the dark. If you
are getting a dark image, the camera may be aimed
at a target further than 24m away. Try aiming it closer
or down towards the ground to make sure they are
working

My night vision image is very bright and
I can’t see anything when aimed out a
window

The infrared light is bouncing o the window and
reecting back into the camera. Either place the
camera on the other side of the window or make sure
the camera face is ush with the glass surface

Motion Detection settings keep recording
all night long

Night vision uses infrared light to ‘see’ an image at
night. It relies on small amounts of ambient light to
function correctly. The less light there is, the harder
it is for the camera to see an image. This can result in
artefacts in the image. If there are too many artefacts
and motion recording keeps triggering, try adjusting
the sensitivity settings in the ‘Alarm Area Menu’ to a
lower value. See page 21 for instructions

Where do I place my cameras? Camera placement depends on your application.

For homes, suggested camera placements are near
doorways, under eaves looking down the driveway,
in backyards or in a child’s room. For small businesses,
high trac areas near doorways, over cash registers, or
down aisles are suggested

Can I add more cameras? The Cocoon DVR Unit accepts up to 4 cameras. You

can replace any of the cameras with other cameras,
however there is no way to add additional channels to
the DVR

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FAQs

What is a PTZ camera? PTZ or Pan / Tilt / Zoom cameras are generally high end

cameras that allow you to aim the camera where you
want and zoom in. The DVR has built-in functions to
control the PTZ features when connected to the RS485
Port

My hard drive is full If your hard drive lls up you can either format the

hard drive or turn on the Overwrite feature. Setting
Overwrite to ‘Enable’ will overwrite the oldest footage
rst to ensure there is no down time. Turning motion
detection on will only record when motion is detected
saving additional hard drive space

Can I add a bigger hard drive? Yes, the Cocoon DVR Unit accepts HDD’s up to 2TB in

size. If you are unfamiliar with hard drives and changing
computer components, we strongly suggest you
consult a professional. Any damage or modications
to the internal components may void your warranty.
Always ensure there is no power to the DVR unit when
opening the casing

How long will my DVR record? Depending on your recording settings, resolution and

number of cameras, you can record for up to 180 days
on the lowest settings, or approximately 7 days on
the highest settings. We recommend setting motion
detection to ‘enable’ to record only when motion is
detected. This will allow you to record even longer

We have changed the password but we do
not remember what it is

If you have forgotten your password, contact Winplus
Technical Support for assistance on 1300 663 907

How can I share security footage with
others?

To view the footage on your computer or send an AVI
to other parties such as the police, refer to page 27

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Glossary of Terms

DVR

The main unit is a DVR or Digital Video Recorder. It has all of the smarts to detect motion, record,

playback and connect to the internet

CCTV

CCTV or closed-circuit television uses video cameras to view on a monitor. The DVR can then be

used to record the images

Camera

The connectors used by the DVR and cameras are camera connectors. They are quick turn and

attach or release connectors

Night Vision

The cameras are equipped with infrared LEDs which emit light the human eye cannot see. This

allows vision in low light or “night vision”

PTZ Control

Some higher end cameras are equipped with PTZ or Pan / Tilt / Zoom functionality. When

connected to the DVR, the DVR can be used to control the camera

Motion Recording

The DVR is equipped with motion detection technology. When enabled, if motion occurs in the

vision of the camera, the DVR will begin recording

Repair and Refurbished Goods

or Parts Notice

Unfortunately, from time to time, faulty products are manufactured which need to be returned
to the Supplier for repair.

Please be aware that if your product is capable of retaining user-generated data (such as files
stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs
stored on a portable media player, games saved on a games console or files stored on a USB
memory stick) during the process of repair, some or all of your stored data may be lost.

We recommend you save this data elsewhere prior to sending the product for repair.

You should also be aware that rather than repairing goods, we may replace them with
refurbished goods of the same

type or use refurbished parts in the repair process.

Please be assured though, refurbished parts or replacements are only used where they
meet ALDI’s stringent quality specifications.

If at any time you feel your repair is being handled unsatisfactorily, you may escalate your
complaint. Please telephone us on 1300 663 907 or write to us at:

Winplus Australasia
PO BOX 537

Bayswater Business Centre
Bayswater, VIC 3153

Winplus Help Desk 1300 663 907
(Operating Hours: Mon-Fri 08:30AM to 6:00PM)

[e-mail]
www.winplus.com.au

AFTER SALES SUPPORT

YEAR WARRANTY

1

MODEL: HE150242 PRODUCT CODE: 51857 12/2015

[e-mail]

1300 663 907

AUS

HOME SECURITY SYSTEM

.

.

Repair and Refurbished Goods

or Parts Notice

Unfortunately, from time to time, faulty products are manufactured which need to be returned
to the Supplier for repair.

Please be aware that if your product is capable of retaining user-generated data (such as files
stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs
stored on a portable media player, games saved on a games console or files stored on a USB
memory stick) during the process of repair, some or all of your stored data may be lost.

We recommend you save this data elsewhere prior to sending the product for repair.

You should also be aware that rather than repairing goods, we may replace them with
refurbished goods of the same type or use refu

rbished parts in the repair process.

Please be assured though, refurbished parts or replacements are only used where they
meet ALDI’s stringent quality specifications.

If at any time you feel your repair is being handled unsatisfactorily, you may escalate your
complaint. Please telephone us on 1300 663 907 or write to us at:

Winplus Australasia
PO BOX 537

Bayswater Business Centre
Bayswater, VIC 3153

Winplus Help Desk 1300 663 907
(Operating Hours: Mon-Fri 08:30AM to 6:00PM)

[e-mail]
www.winplus.com.au

AFTER SALES SUPPORT

YEAR WARRANTY

1

MODEL: HE150242 PRODUCT CODE: 51857 12/2015

[e-mail]

1300 663 907

AUS

HOME SECURITY SYSTEM

.

.

.

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