Cocoon CS03A Setup Manual

Setup guide

Before you start

Visit cocoon.life/app and download the Cocoon
app to your iOS or Android smartphone.

This guide provides some useful tips for the
simple setup process.

If you need any help visit help.cocoon.life to

nd more information or to chat to us.

Home security
without the hassle

Cocoon works best

Near a power supply

Near your Wi-Fi router

On a at, stable surface

Away from heat sources

With a clear view of the main entrance or
space in your home

Where to put Cocoon

Cocoon will work from anywhere in your
home, but will work best if you follow these
tips.

If you change your mind you can always move
your Cocoon to another spot. Simply place it in

it’s new position, plug it in and Cocoon will get
back to work.

Is Cocoon ready?

Once plugged in, Cocoon will ash red to show it

has power.

When the light begins to ash red and blue,
Cocoon is ready to set-up. Open the Cocoon
app and select ‘Set-up a new Cocoon’.

Are you ready?

Make sure your phone is connected to the
Wi-Fi network you’d like Cocoon to use.

Check that your location is turned on and turn

up the volume on your phone - the app sends
Cocoon all the information it needs using sound.

Remember, to set Cocoon up, you should

Have your phone connected to Wi-Fi

2.4GHz (802.11 g/n)

Have location services turned on

Allow Cocoon permission

Location, Microphone and Notications (iOS only)

Completing setup

After receiving information from the app,

Cocoon will ash red while it updates.
This update may take several minutes to

complete.

As Cocoon’s owner, you can invite other people

to join your household as soon as setup is
complete.

Your Cocoon household should include
everyone with a smartphone and keys to
your home. Cocoon then knows who should
and shouldn’t be there.

If people without smartphones or pets are at

your home while you’re away, it’s likely Cocoon

will send you an alert.

Cocoon is ready!

When Cocoon’s light glows blue, setup is

complete.

Cocoon arms as soon as your home is empty.

Should you need to, you can always arm Cocoon
yourself. Check in at anytime with live video and
audio, or review recordings from past alerts.

Understanding Cocoon’s light

During setup and normal use, Cocoon’s light
will ash and change colour.

This guide will help you to understand what
these lights mean.

Setup

RED, FLASHING

Paired, downloading a system update.

RED/BLUE, FLASHING

Not connected to Wi-Fi, ready to pair.

RED, FLASHING

Powered on and booting up.

Updates also periodically occur during normal use.

Normal use

RED, NOT FL ASHING

Cocoon has lost Wi-Fi connection.

BLUE, FL ASHING

Live video is being watched.

BLUE, NOT FLASHING

Connected to Wi-Fi and ready for use.

Love your Cocoon?

If you have a minute to spare, we’d love to know
what you think of Cocoon. Please leave your

review on:

Trustpilot

Amazon

Google

We’re here to help

If you have any problems, questions, or just
want some help, our team are on hand. You can

contact us on:

cocoon.life/support

[e-mail]

Legal & Warranty Information

Using Cocoon Review the documentation before using Cocoon. Retain

documentation for future reference, or see www.cocoon.life/legal for

warranty information.

Warning Security systems cannot compensate you for the loss of life

or property. Like all practical systems Cocoon has limitations and can
be disabled by an intruder. Use Cocoon as part of a comprehensive
security solution including high-quality locks and doors.

Safety and Handling Use indoors only. Do not use below 0ºC or above
35ºC. Do not install the product near a radiator or heat source. Do not
cover the product. Keep cables out of reach of children and infants.
Do not disassemble the product. There are no user serviceable parts

inside.

Cocoon One-Year Limited Warranty Summary Cocoon warrants
the included hardware product and accessories against defects in

materials and workmanship for one year from the date of original retail

purchase. Cocoon does not warrant against normal wear and tear

(including cosmetic damage), or damage caused by accident (including
spillage of liquid), abuse, alteration, improper storage, unusual stress,

unauthorised repair or operation of the product outside the intended

uses described by Cocoon. To obtain service visit www.cocoon.life/
support. If during this warranty period a defect arises and you submit

a valid claim to Cocoon and return the product in accordance with

our instructions, we will at our option, either (i) repair the product
using new or refurbished parts (ii) replace the product with a new or
refurbished product, or (iii) refund the purchase price of the product. In
the event the product or component is no longer available, Cocoon will,
at its discretion, replace your product with a product of similar function.

This is your sole remedy under this warranty. A replacement or
repaired product assumes the longer of the remaining warranty period

of the original product or 90 days from the date of replacement or

repair. Cocoon does not warrant that the operation of the product will

be uninterrupted or error-free. Technical service or device repair may
be restricted to original country of sale. Call charges and international
shipping charges may apply. Warranty benets are in addition to rights
provided under local consumer laws. You may be required to furnish

proof of purchase details when making a claim under this warranty.
This limited warranty is transferable from the original owner to
subsequent purchasers, but the warranty period will not be extended.
This warranty does not cover products marked “sample,” “Not For
Sale,” or “as is.” This warranty does not cover products that have
been subject to: (a) modications, alterations, tampering, or improper
maintenance or repairs; (b) handling, storage, installation, testing, or
use not in accordance with the User’s Guide, Placement Guidelines,
or other instructions provided by Cocoon; (c) abuse or misuse of the
product; (d) breakdowns, uctuations, or interruptions in electric power
or the telecommunications network; or (e) Acts of God, including but
not limited to lightning, ood, tornado, earthquake, or hurricane. This
Limited Warranty does not cover consumable parts, unless damage is
due to defects in materials or workmanship of the product, or software
(even if packaged or sold with the product). Repairs are subject to the
full terms and detailed information on obtaining service available at
www.cocoon.life/legal.

Use our claim form located at www.cocoon.life/contact

LIMITATION OF LIABILITY. IN NO EVENT WILL COCOON BE LIABLE
FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL
DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA, LIFE, OR LOST
PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR
THE PRODUCT, AND COCOON TOTAL CUMULATIVE LIABILITY ARISING
FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT
WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT
BY THE ORIGINAL PURCHASER. There are no other warranties, express
or implied, except as required by law. Implied warranties required by
law include the implied warranty of condition of quality, merchantability
and tness for a particular purpose, and such implied warranties, if any,

are limited in duration to the term of this warranty.

This Limited Warranty gives you specic legal rights. You may also
have legal rights specic to your state, province, or jurisdiction. In
some cases, some or all of the limitations in this Limited Warranty
may not apply in your state. In that case, the terms of this Limited
Warranty will apply to the extent permitted by applicable law. For a full
understanding of your legal rights please refer to the laws applicable in
your specic jurisdiction. You also have the right to contact a relevant

consumer advisory service.

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject

to the following two conditions:

(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including

interference that may cause undesired operation.

Warning: Changes or modications to this unit not expressly approved
by the party responsible for compliance could void the user authority to
operate the equipment.

(1) To comply with requirements, a separation distance of at least 20
cm must be maintained between the antenna of this device and all

persons.

(2) This Transmitter must not be co-located or operating in conjunction

with any other antenna or transmitter.

NOTE: This equipment has been tested and found to comply with the

that to which the receiver is connected.

limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications.

However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined
by turning the equipment of and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna. Increase the
separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dif erent from

• Consult the dealer or an experienced radio/TV technician for help.

Company name: Cocoon Labs Ltd.
Company address: 46 The Calls, Leeds, West Yorkshire, LS27EY,

United Kingdom

FCC ID: 2AENXCS03A
Model No: CS03A

Use with other equipment This product has demonstrated EMC

compliance when used with the supplied power supply and cable. Use
of the product with other equipment can void the user’s authority to
operate product.

The product must be plugged directly into a properly wired AC power
line and must not be “daisy-chained” together in serial fashion with
other power strips.

Power adaptor: FullPower USB Power Supply
Model: SAW06D-050-0800UD
Input: 100-240V~50/60Hz 300mA
Output: 5.0V 800mA

AU+NZ Compliance Statement:

This product displays the Regulatory Compliance Mark (RCM) to show

that it complies with relevant Australian and New Zealand regulations.

EU Compliance Statement:

Cocoon Labs Limited hereby declares that this wireless device is in
compliance with all applicable EU Directives including with the essential
requirements and other relevant provisions of the RED Directive
(2014/53/EU). A copy of the EU Declaration of Conformity is available at
www.cocoon.life/legal.

CS03A-012018-1