Index ..................................................................................................................75
Introduction
Purpose of this guide
This user guide helps recipients, parents and carers understand how to
use and maintain the Cochlear
provides instructions for using the remote assistant to communicate
with the Cochlear
™ Nucleus® CP810 Sound Processor.
Cochlear Nucleus CR110 Remote Assistant
Your Cochlear Nucleus CR110 Remote Assistant is a hand-held remote
control that enables you to communicate with your Cochlear Nucleus
CP810 Sound Processor. It can also receive communication from
your processor. If you have two processors, your remote assistant can
communicate with both processors. For more information on the CP810
Sound Processor, refer to the CP810 Sound Processor User Guide.
™ Nucleus® CR110 Remote Assistant. It
You can use your remote assistant to control the functions and settings
of your processor. It provides easy access to key information on the
status of your processor (e.g. processor battery status). You can also use
your remote assistant to troubleshoot your processor.
Figure 1: CP810 Sound Processor and CR110 Remote Assistant
Indicator light that provides a visual indication of remote assistant function (e.g. 1.
remote assistant battery is charging) or a problem (e.g. remote assistant is not
communicating with your processor).
Upper left soft key to select a listening program or access the processor settings 2.
menu.
Toggle button to:3.
Turn telecoil (quick press) and Auto Telecoil (press and hold) on and off.•
Turn audio accessory on and off (quick press).•
Lower left soft key to select a listening program, or to access the troubleshooting 4.
guide.
Cochlear key to:5.
Turn the remote assistant on and off (press and hold).•
Return to the Home screen at any time (quick press).•
View processor status and menus (quick press).•
Left directional key to decrease sensitivity or scroll left.6.
Lower directional key to decrease volume or scroll down.7.
USB cable socket for connecting the remote assistant USB cable.8.
Right directional key to increase sensitivity or scroll right.9.
Upper directional key to increase volume or scroll up.10.
Lower right soft key to select a listening program, or to access the 11.
troubleshooting guide.
Remote assistant display (Figure 2 shows Home screen).12.
Remote assistant keypad lock or unlock slider.13.
Upper right soft key to select a listening program or access the remote assistant 14.
settings menu.
This section helps you get started with your new remote assistant. It
explains:
How to charge your remote assistant battery.•
How to turn your remote assistant on and off.•
How to lock and unlock your remote assistant keypad.•
Charging and recharging your remote assistant
battery
Your remote assistant has a non-removable rechargeable battery.
Charging your remote assistant battery for the fi rst time
Cochlear recommends that you fully charge the battery before using
your remote assistant for the fi rst time. It may take approximately 2 to
4 hours to fully charge a completely empty battery. As the battery ages,
it may take longer to fully charge the battery.
Recharging your remote assistant battery
A fully charged battery should provide you with approximately 1 to 2
weeks of battery life. Battery life, however, may vary depending on:
How often and how long you use your remote assistant.•
Whether you turn off your remote assistant when not in use.•
Whether your remote assistant is controlling one or two •
processors.
When the remote assistant • battery status screen shows that
the battery is low. When you turn on your remote assistant,
the battery status screen displays after it displays the start-up
(Cochlear logo) screen. The less green bars you see on the battery
icon, the less charge you have. The remote assistant keypad lock/
unlock screen also indicates battery status. For more information,
see Locking and unlocking your remote assistant keypad.
Once a week, even if your remote assistant does not indicate that •
the battery is low or empty.
It is recommended that you follow these guidelines to maximise the life
expectancy of the remote assistant battery.
Recommended temperature range for recharging the battery
To fully charge the remote assistant battery, recharge the battery at a
temperature range of 15 ºC (59 ºF) to 29 ºC (84 ºF). If the temperature
range is lower [between -2.5 ºC (28 ºF) and 15 ºC (59 ºF)] or higher
[between 29 ºC (84 ºF) and 52 ºC (126 ºF)], only 75 to 80 percent of the
battery will be charged. If the temperature is too high [over 52 ºC (126
ºF)] or too low [below -2.5 ºC (28 ºF)], the battery will not charge.
You can recharge the battery using any of the following battery charging
equipment available from Cochlear:
Cochlear•
Cochlear
Cochlear Nucleus CR100 Series USB Cable attached directly to the •
USB port on your personal computer.
Cochlear•
Nucleus CR100 Series USB Cable. The CP800 Series Battery
Charger allows you to charge your remote assistant and your
processor rechargeable battery module/s at the same time. The
Cochlear
the CP800 Series Battery Charger to mains power.
™ Nucleus® CR100 Series Global Power Adaptor and
™ Nucleus® CR100 Series USB Cable.
™ Nucleus® CP800 Series Battery Charger and Cochlear
™ Nucleus® CP800 Series Global Power Adaptor connects
Ensure that you only use battery charging equipment supplied
by Cochlear to charge the remote assistant battery.
To recharge your remote assistant battery using your computer and the
CR100 Series USB Cable:
Connect the CR100 Series 1.
USB Cable to the USB socket
at the base of the remote
assistant.
Plug the other end of the 2.
CR100 Series USB Cable
into the USB port of your
computer.
When you connect the CR100 Series USB cable to the computer, a
'New hardware found' wizard (dialog) may display on your computer.
If you have Internet access, click 'Next' on your computer to install the
software for the Cochlear CR110 device.
If you do not have Internet access, press Cancel to dismiss the wizard.
If your computer is hibernating, in standby mode, or shuts
down while charging, the remote assistant battery will stop
charging.
To recharge your remote assistant battery using the CP800 Series
Battery Charger and the CR100 Series USB Cable:
Connect the CR100 Series 1.
USB Cable to the USB socket
at the base of the remote
assistant.
Connect the other end of 2.
the CR100 Series USB Cable
to the CP800 Series Battery
Charger.
Connect the CP800 Series 3.
Battery Charger to the
CP800 Series Global Power
Adaptor.
Connect the CP800 Series 4.
Global Power Adaptor to a
mains power outlet.
When the CR100 Series USB Cable is fi rst plugged into the CP800
Series Battery Charger, a battery charging animation will appear on your
remote assistant display.
When the remote assistant battery is charging, the indicator light on
your remote assistant is a steady orange. Once the battery is fully
charged, the indicator light is a steady green and the battery icon on the
battery status screen displays four green bars.
Figure 4: Battery status screen showing battery is fully charged
To turn on your remote assistant, press and hold the Cochlear key until
the start-up screen (Cochlear logo) appears on the display.
Figure 5: Pressing the Cochlear keyFigure 6: Start-up screen
To turn off your remote assistant, press and hold the Cochlear key until
the display turns off after displaying the Goodbye screen.
Figure 7: Goodbye screen
To save battery life, your remote assistant display goes blank after
approximately 25 seconds. To 'wake up' the display, you can press any
key on your remote assistant.
Locking and unlocking your remote assistant
keypad
You can lock your remote assistant keypad to prevent children from
changing the settings, or to avoid accidental key presses changing your
settings (e.g. when the remote assistant is in your handbag or pocket).
You can lock the keypad using the lock/unlock slider on the remote
assistant.
To lock the remote assistant keypad, slide the lock/unlock slider
downwards. The lock/unlock status screen displays when the keypad is
locked. This screen also shows the remote assistant battery status. You
cannot turn off your remote assistant when the keypad is locked.
To unlock, slide the lock/unlock slider upwards.
Figure 8: Locking/unlocking the remote assistant keypad
This section describes how to use your remote assistant. It describes:
How to select your remote assistant language.•
How to pair your remote assistant with your processor.•
How to hold and operate your remote assistant.•
How to access and perform key functions.•
The indicator lights on your remote assistant and what they mean.•
Selecting your remote assistant language
When you turn on your remote assistant, the Language Select screen
displays if your remote assistant is not paired with your processor. This
screen allows you to select the language you wish to use.
English
Figure 11: Language Select screen
To change the language, scroll left or right using the left and right
directional keys. You can also use the lower left and lower right soft
keys.
To pair your remote assistant after changing the language, place the
coil on the back of your remote assistant. For more information, see the
following section.
Pairing allows your remote assistant to communicate with your
processor. If you are a bilateral user, you can pair the remote assistant
with up to two processors at the same time.
You need to pair your remote assistant if:
Your remote assistant is not already paired with your processor.•
You have received a new processor.•
You have received a second processor (bilateral user).•
You have received a new remote assistant.•
You have unpaired your remote assistant from your processor.•
Your remote assistant or processor fi rmware version has been •
updated.
To pair your remote assistant with your processor:
Ensure that your processor and remote assistant are turned on.1.
Place your coil on the back of your remote assistant, ensuring the 2.
coil is placed within the coil sensor guides.
Figure 12: Placing the coil on the coil sensor guides
Press the lower right soft key to pair your remote assistant. On 3.
successful pairing, you will see a confi rmation screen.
Using your remote assistant
A green tick (
assistant has been successfully paired with your processor. If your
processor is on the left side, a blue processor icon displays. If your
processor is on the right side, a red processor icon displays.
If using two processors (bilateral user), repeat steps 2 and 3 to pair your
second processor.
Once the remote assistant is paired, the Home screen displays.
) on the confi rmation screen indicates that the remote
If you pair a second processor to the same side, your remote
assistant unpairs your fi rst processor and pairs the second processor.
To optimise communication between your remote assistant and your
processor:
Hold your remote assistant in the palm of your hand in front of •
you.
Figure 14: Holding the remote assistant in the palm of the hand
• Keep your remote assistant and your processor within two meters
(approximately six feet) of each other. Operating it at a greater
distance may result in either increased delay between processor
and remote assistant response time, or loss of communication.
Hold or position your remote assistant on the same side of the •
body as your processor (if communicating with one processor),
or between the two processors (if communicating with two
processors).
It is not necessary to point your remote assistant at your processor.•
When your remote assistant is within operating distance of your
processor and they are communicating, the indicator light on your
remote assistant is a steady blue.
Your remote assistant is automatically in Simple mode when you turn
on your remote assistant for the fi rst time. You can access Advanced
mode, by pressing the upper left soft key when the remote assistant
battery status screen displays.
1
Figure 16: Accessing Advanced mode (1) or Simple mode (2)
2
To switch between Advanced and Simple modes:
Turn off your remote assistant and turn it back on.1.
When the battery status screen displays, press the upper left soft 2.
key to select Advanced mode, or the upper right soft key to select
Simple mode.
The Home screen allows you to select listening programs and perform
key functions (e.g. change volume).
Up to four programs are available for your use, depending on the
number of programs enabled on your processor. Programs help you hear
better in different listening situations.
The available programs can include:
• Everyday program: This is ideal for the typical listening situations
of everyday life.
• Noise program: This is suitable for environments with ongoing
background noise coming from all sides.
• Focus program: This is useful where there is signifi cant background
noise, but the focus is on hearing what one person or a small group
of people are saying.
• Music program: This can be used to listen to all types of music
from any audio source.
When you turn on your remote assistant, it takes you to the Home
screen after displaying the start-up screen (Cochlear logo) and the
remote assistant battery status. The Home screen displays only when
your remote assistant is paired with your processor.
To select a program, press the soft key corresponding to the program
you want to use. For example, if you want to use the Noise program,
press the lower left soft key (see Figure 17).
Upper left
soft key
Lower left
soft key
Upper right
soft key
EverydayNoise
Lower right
soft key
Figure 17: Soft keys for selecting a program from Home screen
The Home screen indicates your current program by displaying the icon
for that program. For example, if your current program is Everyday, the
icon for that program displays.
EverydayNoise
Figure 18: Home screen displaying program icon for Everyday
To return to the Home screen at any time, press the Cochlear key.
When you turn on the telecoil or connect an audio accessory to your
processor, an icon displays next to your current program icon.
1
EverydayNoise
Figure 19: Home screen displaying icons for telecoil (1), Auto Telecoil (2) and audio
2
accessory (3)
AUTO
3
EverydayNoise
EverydayNoise
Switching between program names and program numbers
If you are more familiar with program numbers (e.g. if you have
previously used a Freedom
upper left and upper right soft keys at the same time from the Home
screen to display the program numbers for your programs (e.g. If you
only have an Everyday and Noise program enabled on your processor,
these two program names will be replaced with program numbers 1
and 2).
To return the display to program names, press and hold the upper left
and upper right soft keys at the same time until the names display.
Volume controls your perception of loudness. You can:
Reduce the volume if the sound from the microphone, telecoil or •
audio accessory is uncomfortably loud.
Increase the volume if the sound from the microphone, telecoil or •
audio accessory, including your own voice, is too soft.
To increase the volume for your current program, press the upper
directional key from the Home screen.
To decrease the volume, press the lower directional key from the Home
screen.
EverydayNoise
1
2
Figure 20: Directional keys for increasing
volume (1) and decreasing volume (2)
8
3
Figure 21: Orange tab on volume
scale indicates default
volume (3)
You can set volume between 1 and 10. The orange tab (3) on the
volume scale indicates the default volume set by your clinician. To
return to the default volume at any time, change the volume to the level
indicated by this tab.
You can set sensitivity between 0 and 20. The orange tab (3) on
the sensitivity scale indicates the default sensitivity level set by your
clinician. To return to the default sensitivity level at any time, change
the sensitivity to the level indicated by this tab.
Fixed volume and sensitivity setting
Your clinician can also set volume and sensitivity at a fi xed level so they
cannot be changed using your remote assistant.
Checking the status of your processor
Your remote assistant allows you to check if your processor is
functioning properly. You can also check the status of the processor
battery, and the level of audio input from the microphone, telecoil or
an audio accessory. If you are using more than one source of audio
input (e.g. mix of audio accessory and microphone input), the remote
assistant indicates the level of input from the combined sources.
To view the status of your processor, press the Cochlear key from the
Home screen. The processor status screen displays only when your
remote assistant is paired with your processor.
If your processor is functioning properly, the status screen displays a
green processor icon.
Figure 24: Processor status screen indicating processor is functioning properly
If your remote assistant is receiving any alerts from your processor (e.g.
a coil error), a visual alert displays.
Figure 25: Coil off visual alert
If a visual alert displays, you can press one of the lower soft keys to
read more information about the problem and how to fi x it. The fi rst
processor status screen displays for a few seconds before switching to a
screen displaying battery status and audio source.
This screen shows the current processor battery status and audio input
level. The more green bars you see on the battery icon, the more charge
is left in the processor battery. The audio meter shows the current level
of audio input. The icon next to the audio meter shows the source of
audio input (e.g. microphone).
1
2
Figure 26: Processor battery status (1) source of audio input (2)
If your processor is using a Standard Battery Module (zinc air batteries),
an hourglass icon displays on the battery status screen for the fi rst ten
minutes. This indicates that the processor is checking battery status.
Figure 27: Processor is checking battery status
Using the telecoil
Your processor has an in-built telecoil. The telecoil helps reduce
background noise when using the telephone, or when you are in a
roomloop or neckloop environment. Your clinician needs to enable the
telecoil feature on your processor.
If the telecoil feature is enabled, you can turn on the telecoil by pressing
the Toggle button on the remote assistant. The telecoil icon will display
next to your current program icon on the Home screen.
To turn off the telecoil, press the Toggle button again. The telecoil icon
disappears from the Home screen.
Auto Telecoil is a feature that can be offered by your clinician. When you
enable Auto Telecoil, the telecoil automatically turns on when you use
the telephone, or when you are in a roomloop environment. The telecoil
automatically turns off when:
You move the telephone away from your processor (e.g. when the •
telephone call ends)
You exit the roomloop environment.•
It may take up to ten seconds for the telecoil icon to disappear from the
screen.
To enable Auto Telecoil, press and hold the Toggle button on the remote
assistant until you see the Auto Telecoil icon on the Home screen.
When your telephone call starts, the colour of the Auto Telecoil icon
changes to black, indicating that you are using the telecoil.
AUTO
EverydayNoise
Figure 30: Auto Telecoil turned on (1) and in use (2)
1
AUTO
EverydayNoise
2
Switching from Auto Telecoil to telecoil
To switch from Auto Telecoil to telecoil, press the Toggle button. The
telecoil icon will display on the Home screen. To turn off telecoil, press
the Toggle button again.
Turning an audio accessory on and off
To turn on and off an audio accessory connected to your processor,
press the Toggle button on the remote assistant.
If you accidentally change a processor setting, or you wish to return to
the values set by your clinician, you can reset your processor.
To reset your processor to the values set by your clinician:
Press and hold both the lower left and lower right soft keys at the 1.
same time from the Home screen. The processor reset screen
displays.
Press the lower right soft key to confi rm that you want to reset 2.
your processor.
Reset
Figure 31: Processor reset screen
Using the Hard Reset button
If the Cochlear key does not work or your remote assistant display
freezes, you can press the Hard Reset button on the back of the remote
assistant to reset your remote assistant.
Figure 32: Hard reset button on the remote assistant
If you have two implants (bilateral user), you can pair your remote
assistant with two processors. This allows you to control both
processors at the same time.
When your remote assistant is paired with two processors, the remote
assistant display is divided vertically in two on the following screens:
You can adjust your processor and remote assistant settings to suit
your listening needs. You can change the processor settings only when
the processor is turned on and within operating distance. If the remote
assistant is paired with two processors, both processors need to be
turned on and within operating distance.
You can adjust the settings only when operating your remote assistant
in Advanced mode.
To adjust your processor or remote assistant settings:
From the Home screen, press the Cochlear key. The processor 1.
status screen displays.
To access the processor settings menu, press the upper left soft 2.
key. To access the remote assistant settings menu, press the upper
right soft key.
1
Figure 45: Accessing Processor settings menu (1) or
remote assistant settings menu (2)
2
To select the processor or remote assistant setting you wish to 3.
change, press the lower directional key until the desired settings
screen displays.
Processor settings that you change apply to all programs, regardless of
the program that is selected. When the remote assistant is paired with
two processors, all processor settings apply to both processors.
You can lock the two buttons on your processor to prevent children
from changing the settings, or to avoid accidental button presses
changing your processor settings.
LockUnlock
Figure 46: Processor buttons unlocked
Figure 47: Processor buttons locked
LockUnlock
To lock the buttons, press the lower right soft key from the lock or
unlock screen. To unlock, press the lower left soft key.
Changing the telecoil and microphone mixing ratio
Mixing allows you to combine input from more than one audio input
source (e.g. telecoil and microphones).
The telecoil and microphone mixing ratio specifi es the ratio of the
telecoil input in relation to the microphone input. To focus more on the
telecoil input and reduce background sounds, increase the mixing ratio.
To hear more background sounds while using the telecoil, decrease the
mixing ratio.
You can set the mixing ratio for the telecoil and microphone to any of
the following:
1:1• (50% telecoil input: 50% microphone input).
2:1• (67% telecoil input: 33% microphone input).
3:1• (75% telecoil input: 25% microphone input).
4:1• (80% telecoil input: 20% microphone input).
5:1• (83% telecoil input: 17% microphone input).
6:1• (86% telecoil input: 14% microphone input).
100%• telecoil input.
When you set telecoil input to 100%, you see the letter 'T' on the
mixing ratio screen.
To focus more on the telecoil input, press the lower left soft key from
the telecoil and microphone mixing screen. To hear more background
sounds, press the lower right soft key.
T
Figure 48: Letter 'T' indicates Telecoil input is set to 100%
Changing the audio accessory and microphone mixing ratio
The audio accessory and microphone mixing ratio specifi es the ratio of
audio accessory input in relation to microphone input. To focus more
on audio accessory input and reduce background sounds, increase
the mixing ratio. To hear more background sounds while using audio
accessories, decrease the mixing ratio.
When you set audio accessory input to 100%, you see the letter 'A' on
the mixing ratio screen.
To focus more on the audio accessory input, press the lower left soft key
from the audio accessory and microphone mixing screen. To hear more
background sounds, press the lower right soft key.
A
Figure 49: Letter 'A' indicates audio accessory input is set to 100%
Setting your processor indicator light preferences
The indicator light on your processor provides a visual confi rmation
when you change a processor setting, or when there is a problem with
the processor.
The processor settings menu allows you to set indicator light
preferences for your processor. For visual confi rmation that the
processor is receiving sound, turn on the sound ok indicator light. For
visual confi rmation of setting changes and processor problems, turn on
the alert and key press indicator light.
A private tone is a sound that only the recipient hears when a setting is
changed, or when there is a problem with the processor. To hear a tone
when a setting is changed, or when there is a problem, enable processor
private tones. For silent use, disable processor private tones.
To enable private tones, press the lower right soft key from the private
tones screen. To disable private tones, press the lower left soft key.
You can change the following remote assistant settings to suit your
needs:
Remote assistant speaker volume.•
Remote assistant audio and visual alerts.•
Remote assistant language.•
Changing your remote assistant speaker volume
Your remote assistant allows you to change the volume of the sounds
associated with visual alerts and key presses.
To increase the speaker volume, press the lower right soft key from the
speaker volume screen. To decrease the volume, press the lower left soft
key.
Figure 56: Remote assistant speaker volume screen
Enabling and disabling audio and visual alerts
When your remote assistant visual alerts are enabled, an alert pops up
on your remote assistant display when there is a problem (e.g. when the
coil is off). You will also hear a sound.
If your remote assistant alerts are disabled, you will only see visual alerts
when you enter the processor status screen. To save battery power,
there are no visual alerts when your remote assistant is in standby
mode. The orange indicator light will fl ash when there is a problem,
even if visual alerts are disabled.
To enable alerts, press the lower right soft key from the audio and visual
alerts screen. To disable alerts, press the lower left soft key.
Demo mode allows you to familiarise yourself with the features on your
remote assistant before you start using it to communicate with your
processor.
You can familiarise yourself with bilateral (uses two processors)
advanced functions or unilateral (uses one processor) simple functions.
Demo mode will not display visual alerts, or connect audio accessories.
To enter Demo mode when your remote assistant is already paired with
your processor:
Press and hold the top right and bottom left soft keys at the same 1.
time from the Home screen. The Demo mode screen displays.
To select bilateral advanced functions, press the lower left soft key. 2.
To select unilateral simple functions, press the lower right soft key.
To enter Demo mode when your remote assistant is not paired, press
and hold the top right and bottom left soft keys at the same time from
the pair prompt screen. When your remote assistant is not paired, the
pair prompt screen displays if you press the Cochlear key.
Figure 60 Pair prompt screen
When using Demo mode, the word 'Demo' will display on all screens.
The indicator light on your remote assistant will also fl ash green, blue
and orange.
To stop using Demo mode, turn off your remote assistant and turn it
back on.
You will automatically exit Demo mode after 15 minutes of use, or if you
start pairing your remote assistant.
To protect your remote assistant against impact and scratches, Cochlear
recommends that you use a protective case. The following protective
cases are available from Cochlear:
• Cochlear
remote assistant into the belt case and attach it to your belt. The
belt case can be rotated to adjust its position on the belt. When
you want to use your remote assistant, remove it from the belt
case.
• Cochlear™ Nucleus® CR100 Series Leather Case: The leather case
provides you with the fl exibility of either attaching the remote
assistant to your belt, or carrying it in your handbag or pocket. You
can use and charge the remote assistant while it is in the leather
case.
™ Nucleus® CR100 Series Belt Case: You can insert the
• Cochlear™ Nucleus® CR100 Series Protective Case: This is a fl exible
rubber case into which you can insert the remote assistant. It is
suitable for use by both children and adults, and is available in a
choice of colours. The protective case can be worn around the
neck using the remote assistant lanyard. You can use and charge
the remote assistant while it is in the protective case.
Figure 63: Protective case
When using the remote assistant while it is in a protective case,
you may notice a slight decrease in the operating range. If this
happens, either remove the remote assistant from the case when
using it, or hold the case close to your processor.
When the remote assistant is attached to your belt, certain
arm positions (e.g. arm swinging past the belt when walking)
may affect communication. If this happens, remove the remote
assistant from the case when using it.
Using the remote assistant lanyard
The Cochlear™ Nucleus® CR100 Series Lanyard allows you to wear the
remote assistant around your neck.
You can attach the lanyard to the remote assistant using the hole
located on the back of the remote assistant. When threading the
lanyard, always insert the lanyard loop through the bottom hole, which
is the hole just above the personal identifi cation label.
Insert the lanyard loop 2.
through the bottom hole
with the thumb and index
fi nger of the other hand.
Insert the lanyard strap 3.
through the lanyard loop as
shown.
Caring for your remote assistant
Pull the lanyard strap 4.
upwards until the loop
tightens into a knot.
Components described in this section may not be available in all
countries. Please contact your clinician for more information.
Protecting your remote assistant from water
damage
Your remote assistant is protected against access of solid foreign objects
greater than or equal to 1.0 mm diameter, and failure from splashing
water (IP44 rating).
To keep your remote assistant clean, wipe its display and buttons with
a soft dry cloth. Do not use alcohol, household cleaners or abrasive
materials to clean your remote assistant.
Figure 64: Wiping the remote assistant with a soft dry cloth
If your belt case, leather case or protective case gets dirty, wipe it with a
soft dry cloth.
If your remote assistant gets wet:
Turn your remote assistant off.1.
Wipe it with a soft dry cloth.2.
Dry your remote assistant for approximately 12 hours. It is not 3.
recommended to use the Zephyr dry aid kit supplied with your
processor to dry your remote assistant. Do not use an oven or
microwave to dry your remote assistant.
To check if your remote assistant is still functioning, turn it on again
after it is dry. If your remote assistant no longer functions, return it to
your clinician. Cochlear cannot guarantee that it can repair a waterdamaged remote assistant.
General warnings and precautions for using your
remote assistant
Using your remote assistant cables in any way contradictory to •
their intended purpose (e.g. wearing the USB cable around the
neck) can cause injury.
When operating machinery, ensure that your remote assistant •
lanyard does not get caught in the machine.
If your remote assistant becomes unusually warm, stop using it •
immediately and seek advice from your clinician.
Do not operate your remote assistant while driving.•
Do not leave your remote assistant in very hot areas (e.g. in direct •
sunlight, behind a window, in a car, etc.).
Avoid placing your remote assistant in environments where •
excessive moisture and dirt can damage it (e.g. swimming pools).
Be careful when placing your remote assistant in a bag or pocket •
with other objects as the display may scratch. You may want to
use commercially available protective fi lms to protect the remote
assistant display from scratches.
When charging your remote assistant from mains power, only •
use the CR100 Series Global Power Adaptor, or the CP800 Series
Global Power Adaptor (if using the CP800 Series Battery Charger).
Do not use excessive force when connecting your remote assistant •
to the remote assistant USB cable.
Avoid applying unnecessary pressure to the display, keypad or back •
of your remote assistant.
Avoid bending your remote assistant in any way. •
Do not attempt to open or dismantle your remote assistant. If the •
remote assistant is not working, return it to your clinician.
When your remote assistant is not in use, turn it off and store it •
safely.
Dispose of electrical components in accordance with your local •
regulations.
Using your remote assistant to
troubleshoot your processor
The following features on your remote assistant can help you
troubleshoot your processor:
Visual alerts that appear on your remote assistant display.•
Figure 65: Coil off visual alert
Your processor status indicator.•
The processor troubleshooting guide on your remote assistant •
when operating the remote assistant in Advanced mode. You can
access the troubleshooting guide by pressing one of the lower soft
keys from the processor status screen.
For information on how to troubleshoot your processor, refer to the
CP810 and CR110 Troubleshooting Guide provided with your processor
documentation.
Using your remote assistant to troubleshoot your processor
Checking your processor coil
Your remote assistant has an in-built coil sensor that allows you to
check if the coil connected to your processor is receiving sound signals
from your processor.
To check the coil using the coil sensor:
Remove the coil from the head. Do not use the coil sensor when 1.
the coil is on the head.
Place the coil on the coil sensor guides on the back of the remote 2.
assistant.
If the coil is receiving sound signals from your processor, the coil check
and pair screen displays. This only indicates that the coil is receiving
sound signals and does not confi rm that the coil is functioning properly.
If the coil is not receiving sound signals, the coil check and pair screen
does not display.
Once you move the coil away from your remote assistant, the remote
assistant returns to its previous display.
Your warranty is included in the document pack you received with your
processor.
Please complete the registration form and return to Cochlear within 30
days of receiving the product.
Technical information
The remote assistant wireless communication link operates in the 2.4
GHz ISM band using GFSK (Gaussian Frequency Shift Keying) on 10
channels. The link uses a proprietary bi-directional communication
protocol and operates over a distance of up to 2m from the CP810
processor. When interference is present, the wireless communication
link switches between the 10 channels to fi nd a channel where the
interference least affects the operation of the link. The remote assistant
indicates via its display and light indicator when the processor is not
within operating distance, and when the link has been interrupted due
to interference. For more information, see Holding and operating your remote assistant in this user guide.
Specifi cations
Physical confi guration
The remote assistant comprises:
Custom analogue and digital integrated circuits based on a micro-•
processor design, with bi-directional wireless communication
capabilities.
Push-buttons/keys and a slider for control of processor features •
and its own system features.
A display for indicating system status and activity.•
A speaker for sounding an audible alert.•
In-built coil sensor to check if the processor’s coil is receiving •
sound signals from the processor.
An indicator light for visual indication of system function or alert.•
On-board battery charging circuit.•
A temperature sensor for battery safety.•
A mini type B USB connector for charging the device.•
Materials
The remote assistant housing, including non-metallic buttons/keys, is
made of polycarbonate. The spine and metallic buttons/keys are made
of chrome plated stainless steel.
Dimensions
LengthWidthDepth
110 mm45 mm12 mm
Weight
The remote assistant weighs approximately 64 g.
Operating characteristics
CharacteristicRange
Wireless technologyProprietary Low Power Bidirectional
Wireless Link
RF frequency2.4 GHz
Operating battery voltage3 V to 4.2 V
Battery charging voltage4.5 V to 5.5 V
Battery capacity680 mAh (Internal Lithium-ion
battery)
Push-key functionsRemote assistant on and off,
The CR110 Remote Assistant fulfi ls the essential requirements listed in
Annex 1 of the EC directive 90/385/EEC on Active Implantable Medical
Devices as last amended by EC Directive 2007/47/EEC. It was approved
for CE-Mark according to Annex 2 by Notifi ed Body 0197 in 2009.
Equipment classifi cation
Your remote assistant is internally powered equipment Type B as
described in the international standard IEC 60601-1:1988 + A1:1991 +
A2:1995 - Medical Electrical Equipment Part 1: General Requirements
for Safety.
IP rating of remote assistant
The IP rating of the remote assistant is as described in the section
FCC (Federal Communications Commission) and Canadian
IC compliance
This device complies with part 15 of the FCC Rules and with RSS-210 of
Industry Canada. Operation is subject to the following two conditions:
This device may not cause harmful interference.•
This device must accept any interference received, including •
interference that may cause undesired operation.
Changes or modifi cations made to this equipment not expressly
approved by Cochlear Limited may void the FCC authorization to
operate this equipment.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna. •
Increase the separation between the equipment and receiver. •
Connect the equipment into an outlet on a circuit different from •
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help. •
The statements made in this guide are believed to be true and correct as
of the date of publication. However, specifi cations are subject to change
without notice.
Nucleus® cochlear implant systems are covered by one or more
international patents.
changing the audio accessory and microphone mixing ratio 47
changing the telecoil and microphone mixing ratio 46
enabling and disabling private tones 50
locking and unlocking processor buttons 46
setting processor indicator light preferences 48
Adjusting remote assistant settings
changing remote assistant speaker volume 51
enabling and disabling audio and visual alerts 51
Adjusting settings 45
Advanced mode 26
Auto Telecoil
automatically turn off 36
using 36
B
Belt case
using 55
Bilateral control 39
bilateral screens 39
control modes 40–41
switching between control modes 42–43
cleaning 58
protecting 55–57
using the Lanyard 56–57
warnings and precautions 59
Changing
audio accessory and microphone mixing ratio 47–48
indicator light preferences 48
sensitivity 32
telecoil and microphone mixing ratio 46
volume 31
Charging battery 11
charging for the fi rst time 11
how to recharge 13–17
recharging 11
recommended temperature range for charging 12
using the CP800 Series Battery Charger and USB cable 16
using the CR100 Series Global Power Adaptor and USB cable 14
using your computer and USB cable 15
when to recharge 12
Checking
processor battery status 34
processor coil 62
remote assistant battery status 12
reducing background noise 35
turning off 35
turning on 35
Troubleshooting the processor 61–62
Turning the remote assistant on and off 18
Index
U
Unlocking
processor buttons 46
remote assistant keypad 19
Using
Auto Telecoil 36
belt case 55
Demo mode 53
lanyard 56–57
leather case 55
protective case 56
remote assistant 21–38
telecoil 35–36
the remote assistant to troubleshoot the processor 61–62
Nucleus is a registered trademark of Cochlear Limited.
Cochlear and the elliptical logo and Freedom are trademarks of Cochlear Limited.
The statements made in this guide are believed to be true and correct in every detail as of the date of publication. However,
specifi cations are subject to change without notice.
Printed in Australia
195993 ISS6 JU L10
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