Cochlear Baha Intenso User Manual

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Baha

Intenso

User Manual

™

Contents

English 4

Français 22

Deutsch 40

Nederlands 58

Italiano 76

English

Baha Intenso

Volume control

Direct audio input

Battery compartment

Microphone

The Baha Intenso powerful of our head worn devices. The Baha

™

is a bone conduction sound processor and the most

™

Program selector

Plastic snap connector

Attachment point for the safety line

Serial number

bone conduction system works by combining a sound processor with an abutment and a small titanium implant placed in the skull behind the ear. The system is based on a process of “osseointegration” through which living bone tissue integrates with titanium. Thus, the titanium implant becomes one with the bone allowing sound to be conducted via the skull bone directly to the cochlea and improving your hearing.

Please read this manual carefully to learn how to use and maintain your sound processor. Be sure to discuss any questions or concerns that you may have regarding hearing or use of this system with your hearing care professional.

We strive to provide the best possible products and services to our clients. Your views and experiences of our products and services are important to us. If you have any comments you would like to share, please contact us.

Address:

Customer Service - Cochlear Americas

13059 E. Peakview Avenue, Centennial, CO 80111, USA Toll free (North America) 1800 523 5798 Tel: +1 303 790 9010 Fax: +1 303 792 9025 Email: customer@cochlear.com

Customer Service - Cochlear Europe

6 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey KT15 2HJ, UK Tel: +44 1932 87 1500 Fax: +44 1932 87 1526 Email: info@cochlear.co.uk

Customer Service - Cochlear Asia Paciﬁc

1 University Avenue, Macquarie University, NSW 2109, Australia Toll free (Australia) 1800 620 929 Toll free (New Zealand) 0800 444 819 Tel: +61 2 9428 6555 Fax: +61 2 9428 6352 or Toll free 1800 005 215 Email: customerservice@cochlear.com.au

English

Getting started

Connecting and disconnecting the sound processor

A plastic snap connector is mounted to the sound processor. It is designed to snap onto the abutment and hold the sound processor securely in place.

Connecting

is accessible and move any hair away from the abutment. Push the sound processor carefully in with a tilting motion and it will attach to the abutment.

Disconnecting

it from the abutment.

On/Off

Off When the volume control is in the 0 position it is off. You will feel

a “click” as it goes into off mode.

Hold the sound processor so that the plastic snap connector

Tilting the sound processor slightly in any direction will release

Warning! Do not push the sound processor straight in and do not pull it straight out. This puts pressure on the abutment and may cause discomfort.

English

For the sound processor to be on, the volume control must be set to a

On position higher than 0. You will feel a click as the sound processor moves from off mode to on mode. Volume control and if you turn it downwards it will decrease.

If you turn the volume control upwards the volume increases,

Program selector

As you change from one program to another sounds signal which program you enter. One beep for program one, two for program two and three beeps for program E.

Program 1

sound environments. Program 2 setting that some people will ﬁnd useful for reducing background noise in loud environments. Program E the audio adapter or telecoil. If no accessory is connected, there will be no sound from the device even if it is on.

Program one is the “normal setting”, suitable for most everyday

For comfort and convenience program two has a higher bass cut

This program is used when connecting electrical accessories such as

English

Gain and Tone control

The gain and tone controls are to be adjusted by audiologists only. When ﬁtting the Intenso, the audiologist will set the gain and tone controls to suit your needs by increasing or decreasing the volume and/or low frequency outputs.

Low battery warning

The Intenso has a low battery warning that will signal the need to change battery. As the battery is losing power you will hear two longer “beeps”.

Telephones and mobiles

When using telephones, including mobiles, with your Baha Intenso™, you hold the receiver in the normal manner, but close to the microphone inlet of the sound processor instead of close to your ear. It is important that neither you, nor the phone, touches the sound processor as this may cause feedback (“whistling”).

Care and maintenance

Cleaning the abutment area

When the last dressing has been removed and the abutment is exposed hygiene continues to be very important.

Daily care

On a daily basis the area around the abutment should be cleaned to avoid debris build up. This build up around the base of the abutment is not a scab and must be removed. Cleaning this area is most easily done when you bath or take a shower as plenty of warm water and soap on the area will help to soften any crust that may have developed around the base of the abutment. A soft brush is provided together with your sound processor for this purpose.

During the ﬁrst weeks, after the dressing is removed, cleaning with the soft brush may feel a little rough. If so, use a strip of baby wipe until your skin becomes less sensitive and you can use the brush comfortably. The soft brush can be used with any mild soap or shampoo and plenty of warm water.

When you brush, aim the bristles at the side of the abutment rather than at the skin. Your focus should be to remove crust and debris around the base of the

English

abutment rather than brushing your skin. Your skin is delicate and should not be treated too harshly.

Remember, it is important to keep your soft brush clean too!

After cleaning, gently dry the area around the abutment with a clean towel or tissue. Do not allow your hair to wrap itself around the abutment. If you use a hairdryer do not keep the hot air on the abutment for too long.

Weekly care

If you use an abutment cover it will help keep the inside of the abutment clean however, the inside of the abutment should still be cleaned on a weekly basis. The soft brush can also be used for cleaning inside the abutment. Again, this is best done in conjunction with a bath or shower when soap and warm water can soften dirt making it easy to remove.

Skin debris or any other dirt in the abutment can prevent a smooth ﬁtting of the abutment to your abutment cover and your Baha sound processor. This could potentially lead to damage of your Baha sound processor.

You will have routine check-ups initially every 4-6 months and later every 6-12 months.

However, should you experience any persistent irritation, soreness or any other signs of inﬂammation around the abutment, always contact your doctor.

Maintenance of your Baha Intenso

™

The sound processor can be worn during waking hours apart from when you take a shower, or swim. Keep in mind that the sound processor is an electrical device that should be used with due care and attention. When engaging in physical activities, use common sense. If the activity is of such a nature that the sound processor risks getting damaged (for example contact sports)–remove it! If you choose to keep your sound processor on during physical activity we recommend securing it with the safety line (see below).

When not using your Baha Intenso

™

When not in use ensure that the sound processor is switched off and stored carefully where it will not gather dust and dirt. If you will not be using the sound processor for any length of time, remove the battery. To maintain a good snap connection to the abutment, we recommend that you use an abutment cover when not wearing your sound processor.

English

Attachment of the safety line

If you keep the sound processor on when engaging in physical activities we advise you to attach a safety line to your sound processor so that it is not lost if it disconnects. The clip can then be fastened to clothing, for example, your shirt or jacket collar.

Cleaning your Baha

Ensure that your snap coupling is always visibly clean. Use a brush for cleaning purposes. (A regular toothbrush with hard bristles is suitable). Keep the plastic housing clean by regularly wiping with a soft, dry cloth.

Attention: For children who have been ﬁtted with a Baha sound processor it is extremely important that the parent or caregiver of the child provides all necessary assistance and support in cleaning and maintenance, as detailed above.

Batteries

Zinc-air batteries type 675 should be used. Please note that these batteries are not rechargeable.

Battery replacement

downwards. Turn the sound processor over and, if the battery is stuck, shake the device gently. Place the new battery in with the + mark facing upwards. Press the battery down with your thumb and close the cover. If you are unable to slide the cover back easily, the battery may be incorrectly inserted. Please check that the + mark is facing upwards.

Warning! The Baha sound processor contains small parts that may be a risk for small children. Batteries can be harmful if swallowed. Be sure to keep your batteries out of reach of small children or people of diminished mental capacity. In the event a battery is accidentally swallowed, seek medical attention at the nearest emergency centre immediately.

Battery life

Battery life begins decreasing as soon as the plastic strip is removed exposing it to air, even if the battery is not in use.

Open the battery compartment by sliding the cover

English

To maximise battery life, switch off the sound processor when not in use. Battery life varies depending on volume setting, the sound environment and the program setting. Battery life will decrease signiﬁcantly when using the Baha sound processor with a connected FM receiver if the FM receiver uses the sound processor as its power source. Using powerful batteries is particularly important when high current consumption is common. The batteries included with the sound processor reﬂect our latest battery recommendation. Battery function can be related to a number of problems including: no sound, intermittent sound and crackling/buzzing. Thus, when encountering problems one of the ﬁrst things one can do is to try changing the battery.

Note: Always follow local regulations for battery disposal.

General advice

• A sound processor will not restore normal hearing and will not prevent or

improve a hearing impairment resulting from organic conditions.

• Infrequent use of a sound processor does not permit a user to attain full

beneﬁt from it.

• The use of a sound processor is only part of a hearing rehabilitation and may

need to be supplemented by auditory training and instructions in lip-reading.

• For advice on “do’s and don’ts” for your Baha sound processor see the section

on Warnings and Precautions (p. 18).

Accessories

Several accessories are available to enhance your sound experience in different contexts. To ensure the smooth operation of your Baha, only use Cochlear original accessories or accessories approved by Cochlear.

Audio adapter

Allows direct input from computers, personal stereos, TVs, MP3s and other external equipment.

MicroLink Baha FM-receiver

Enables the use of most Phonak FM transmitters. For more information and orders contact your local Phonak distributor www.phonak.com

Telecoil unit

Improves sound quality and speech understanding when using telephones in homes where there are personal loop systems installed and in other buildings with loop facilities.

English

Direct audio input and microphone settings

The sound processor has a three-pin DAI (Direct Audio Input) port designed for connecting external equipment. As can be seen from the table below Program E allows sound from whatever device you have connected to the DAI only. In all the other programs, the microphone is still active and you will be able to hear sounds from your surrounding environment.

Attention: The marking on the plug must match up with the corresponding marking on the sound processor.

Safety instructions when connecting external equipment

Only connection cables and accessories that are supplied or approved by Cochlear should be used. Non-standard connection cables can cause damage to the sound processor and injury to you. If in doubt, consult your audiologist. Cochlear is not liable for any damages arising as a result from this or any other form of incorrect use of the product or its parts.

Warning! It is extremely dangerous and potentially fatal to connect any equipment that is plugged into a 110 and/or 220 V power supply without using the audio adapter.

Program Microphone

setting

1 on on

2 on on

E off on

DAI

Abutment cover

An abutment cover is included in the sound processor kit. The cover helps conceal and protect the abutment when the sound processor is not in place. This improves aesthetics and prevents dirt from collecting in the abutment, which helps maintain a good snap connection between the abutment and sound processor. Simply press the cover gently onto the abutment.

Share the Experience

The test rod provided can be used by others so that they can listen to your Baha sound processor themselves. Snap the sound processor onto the test rod and hold the rod against the skull bone behind the ear while keeping the ears plugged (take care not to allow the sound processor to touch anything except the test rod as this may cause feedback),

English

Warnings and precautions

• The sound processor is a digital, electrical, medical device designed for speciﬁc use. As such, due care and

attention must be exercised by the user at all times.

• The sound processor is not waterproof! Never wear it in the bath or shower!

• Do not expose the sound processor to extreme temperatures etc. For example do not wear it in the sauna.

The sound processor is designed to operate within the temperature ranges +5°C (+41°F) to +40°C (+104°F). In particular, battery performance deteriorates in temperatures under +5°C. The device should not be subject, at any time, to temperatures below -20°C (-4°F) or above +50°C (+122°F).

• This product is not suitable for use in the presence of ﬂammable materials.

• If you are to undergo an MRI (Magnetic Resonance Imaging) procedure, the sound processor should be

removed beforehand. The implant and abutment remain in place.

• Dispose of electronic items in accordance with your local regulations.

• Do not dispose of in ﬁre.

Troubleshooter

If you have encountered any problems with your Baha sound processor:

• Check that plastic housing is not touching anything (such as a hat, eyeglasses or similar items).

• Check the volume control.

• Check the program setting

• Try changing the battery. If the problem persists, contact your audiologist to get it ﬁxed. Do not try ﬁxing the sound processor yourself.

English

Service, repairs & warranty

Service and repairs

If there is any fault with your Baha sound processor, contact your ear clinic or hearing aid centre and they will help you to get it serviced. Telephone number of hearing centre: __________________________________________________ Contact person: ____________________________________________________________________ Telephone number of ear clinic: _______________________________________________________ Contact person: ____________________________________________________________________

Warranty

The warranty does not cover defects or damage arising from, associated with, or related to the use of this Product with any non-Cochlear processing unit and/or any non-Cochlear implant. See “Cochlear Baha Global Limited Warranty card” for more details.

DISCLAIMER: Cochlear reserves the right to make any necessary changes and improvements to the product.

Key to symbols

Throughout the manual you will see small symbols. Please refer to the list below for explanations:

Symbol Explanation Symbol Explanation

“Consult instructions for use” or “Consult operating instructions”

“Caution, consult accompanying documents” or “Attention, see instructions for use”

Audible signal Batch Code

CE-mark

Temperature limitation

Interference risk

Date of manufacture

Serial Number

Français

Baha Intenso

Potentiomètre

Entrée audio directe

Compartiment pile

Microphone

Le Baha Intenso

™

est le plus puissant de nos processeurs externes. Il utilise

™

Sélecteur de programmes

Vibrateur type bouton pression

Point de ﬁxation du cordon de sécurité

Numéro de série

la conduction osseuse directe pour transmettre les sons à la cochlée (oreille interne). Le système Baha se compose d’un processeur électronique externe et d’un petit implant en titane placé dans l’épaisseur de l’os temporal derrière l’oreille. Cet implant s’intègre totalement dans l’os crânien sous l’effet d’un processus appelé ostéo-intégration. Ceci permet une conduction directe du son vers la cochlée à travers l’os crânien, ce qui améliore les performances auditives.

Lisez attentivement ce manuel pour découvrir le fonctionnement et l’entretien du processeur externe. En cas de questions ou de problèmes concernant l’utilisation de ce système, adressez-vous à votre audiologiste.

Nous nous efforçons d’offrir les meilleurs produits et services possibles à nos clients. Votre opinion et votre expérience sont importantes pour nous. Si vous souhaitez nous faire parvenir vos commentaires, n’hésitez pas à nous contacter :

Adresse :

Customer Service - Cochlear Americas

13059 E. Peakview Avenue, Centennial, CO 80111, USA Toll free (North America) 1800 523 5798 Tel: +1 303 790 9010 Fax: +1 303 792 9025 Email: customer@cochlear.com

Customer Service - Cochlear Europe

6 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey KT15 2HJ, UK Tel: +44 1932 87 1500 Fax: +44 1932 87 1526 Email: info@cochlear.co.uk

Customer Service - Cochlear Asia Paciﬁc

Français

Premiers pas

Adaptation et retrait du processeur externe

Le processeur externe est doté d’un système de ﬁxation type bouton-pression conçu pour s’adapter sur le pilier et le maintenir fermement en place.

Adaptation

pour rendre la ﬁxation type bouton-pression accessible. Mettez le vibrateur au contact du pilier en prenant un angle puis remettez-le dans l’axe en poussant doucement. Le processeur se ﬁxera sur le pilier.

Retrait

faites-le pivoter doucement jusqu’à ce qu’il se détache.

Écartez les cheveux gênants du pilier. Tenez le processeur externe

Pour le libérer, tenez le, glissez un doigt sous le processeur externe et

Attention ! Utilisez la technique préconisée pour mettre en place et retirer votre processeur externe sûrement et confortablement, aﬁn de réduire toute pression inutile sur le vibrateur type bouton-pression et sur le pilier. Ainsi, vous éviterez toute gêne.

Marche/Arrêt

Arrêt Lorsque le potentiomètre se trouve sur 0, le processeur externe est

éteint. Vous pouvez sentir un déclic au moment où il s’éteint.

Marche

Vous pouvez sentir un déclic lorsque le processeur s’allume.

Contrôle du volume

augmenter le volume et vers le bas pour le diminuer.

Pour allumer le processeur externe : tournez le potentiomètre.

Tournez le contrôle du volume vers le haut pour

Sélecteur de programmes

Lorsque vous passez d’un programme à l’autre, des bips vous indiquent le programme utilisé. Un bip correspond au programme un, deux bips au programme deux et trois bips au programme E.

Programme 1

s’adapte à la plupart des environnements quotidiens.

Programme 2

deux offre un réglage des basses fréquences moins élevées. Certaines personnes trouveront cela pratique pour réduire le bruit de fond dans les environnements bruyants.

Le programme un correspond au « réglage normal » qui

Pour des raisons de confort et de commodité, le programme

Français

Programme E

audio ou une boucle à induction, sont connectés. Si aucun accessoire n’est branché, le processeur n’émettra aucun son même s’il est allumé. Le microphone est alors désactivé.

Ce programme est utilisé lorsque des accessoires tels qu’un adaptateur

Réglages de gain et de tonalité

Le gain et la tonalité peuvent uniquement être réglés par les audiologistes. Au moment de l’adaptation du processeur externe Intenso, l’audiologiste réglera le gain et la tonalité en fonction de vos besoins en augmentant ou diminuant le volume et/ou les basses fréquences.

Avertissement de pile faible

L’appareil Intenso émet un signal sonore qui indique la nécessité de remplacer la pile. Lorsque la pile aura perdu la quasi-totalité son énergie, vous entendrez deux bips prolongés.

Téléphones ﬁxes et portables

En cas d’utilisation de téléphones avec votre Baha Intenso™. Tenez le combiné normalement mais à proximité du microphone du processeur externe et non pas de l’oreille. Il est important que ni vous ni le téléphone ne touchiez le processeur externe aﬁn d’éviter tout larsen (« sifﬂement »).

Soins et maintenance

Nettoyage de la zone du pilier

Après le retrait du dernier pansement, il est très important de respecter les règles d’hygiène puisque le pilier est exposé.

Soins quotidiens

Vous devez nettoyer la zone autour du pilier tous les jours pour éviter l’accumulation de débris. Les débris formés ne sont pas des croûtes et doivent donc être retirés. Il est plus simple de nettoyer cette zone lors d’un bain ou sous la douche puisque l’eau chaude et le savon aideront à ramollir toute croûte ayant pu se former autour de la base du pilier. Une brosse douce est fournie à cet usage avec votre processeur externe.

Au cours des premières semaines suivant le retrait du pansement, la brosse douce peut vous provoquer une certaine gêne. Si tel est le cas, vous pouvez utiliser une lingette pour bébé jusqu’à ce que votre peau soit moins sensible et que vous puissiez commodément employer la brosse. La brosse douce peut être utilisée avec tout type de savon doux ou de shampoing et beaucoup d’eau chaude.

Au moment du brossage, orientez les poils de la brosse vers le pilier et non vers la peau. L’objectif de ce brossage est d’éliminer les croûtes et débris autour de la base du pilier. Votre peau est délicate, ne la traitez donc pas trop durement.

Français

Et n’oubliez pas qu’il est également important que votre brosse douce reste propre !

Après le nettoyage, séchez soigneusement la zone autour du pilier avec une serviette ou un mouchoir propre. Ne laissez pas vos cheveux s’enrouler autour du pilier. Si vous utilisez un sèche-cheveux, ne dirigez pas l’air chaud vers le pilier trop longtemps.

Soins hebdomadaires

Un couvre pilier vous aidera à maintenir l’intérieur du pilier propre. Vous devrez cependant le nettoyer une fois par semaine. Vous pouvez également utiliser la brosse douce pour nettoyer l’intérieur du pilier. Là aussi, il est plus facile de le faire lors d’un bain ou d’une douche puisque le savon et l’eau chaude facilitent l’élimination des débris en les ramollissant.

Les débris de peau ou de toute autre nature se trouvant dans le pilier peuvent compliquer la mise en place de votre processeur externe Baha. Ils pourraient même endommager ce dernier.

Au début, vous vous présenterez à des contrôles de routine tous les 4 à 6 mois, puis tous les 6 à 12 mois.

Contactez toutefois votre médecin en cas de problèmes persistants autour du pilier, par exemple une irritation ou une douleur.

Maintenance de votre processeur Baha Intenso

™

Vous pouvez porter votre processeur externe toute la journée, sauf sous la douche ou lors d’un bain. N’oubliez pas qu’il s’agit d’un appareil électronique devant recevoir tous les soins et toute l’attention nécessaires. Si vous pratiquez des sports, faites preuve de bon sens ! Si votre processeur externe risque d’être endommagé (sports de contact, par ex.), retirez-le. Si vous préférez le conserver pendant un sport, nous vous recommandons d’utiliser le cordon de sécurité (voir ci-dessous).

Lorsque vous n’utilisez pas votre processeur externe Baha Intenso

™

Lorsque vous ne l’utilisez pas, veillez à ce que votre processeur externe soit éteint et protégé de la poussière et autres salissures. Si vous n’allez pas l’utiliser pendant un certain temps, retirez la pile. Lorsque vous n’utilisez pas votre processeur, nous vous conseillons d’utiliser le couvre pilier pour une prochaine mise en place, sans soucis.

+ 34 hidden pages

Cochlear Baha Intenso User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual