Any responsibility or liability for loss or damage in connection with the use of this product and the
accompanying documentation is disclaimed by Thrane & Thrane A/S. The information in this manual is
provided for information purposes only, is subject to change without notice and may contain errors or
inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone
relying on this information should acquire the most current version e.g. from
www.cobham.com/communications-and-connectivity/satcom, Service and support, or from the
distributor. Thrane & Thrane A/S is not responsible for the content or accuracy of any translations or
reproductions, in whole or in part, of this manual from any other source. In the event of any
discrepancies, the English version shall be the governing text.
• Inmarsat is a registered trademark of the International Maritime Satellite Organisation (IMSO) and is
licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.
• Other product and company names mentioned in this manual may be trademarks or trade names of
their respective owners.
Disposal
Old electrical and electronic equipment marked with this symbol can contain substances
hazardous to human beings and the environment. Never dispose these items together with
unsorted municipal waste (household waste). In order to protect the environment and
ensure the correct recycling of old equipment as well as the re-utilization of individual
components, use either public collection or private collection by the local distributor of old electrical and
electronic equipment marked with this symbol.
Contact the local distributor for information about what type of return system to use.
ii98-147366-A
Safety summary
The following general safety precautions must be observed during all phases of operation,
service and repair of this equipment. Failure to comply with these precautions or with specific
warnings elsewhere in this manual violates safety standards of design, manufacture and
intended use of the equipment. Thrane & Thrane A/S assumes no liability for the customer's
failure to comply with these requirements.
Microwave radiation hazards
During transmission the antenna radiates Microwave Power.This radiation may be hazardous to
humans close to the antenna. During transmission, make sure that nobody gets closer than the
recommended minimum safety distance. The minimum safety distance in front of the antenna
reflector is 48 m when in the focal line (a straight line between the feed horn and satellite),
based on a radiation level of 10 W/m
WARNING!This device emits radio frequency energy. Do not place your head
or other body parts between transmitting feed horn and reflector when the
system is operational.
Service
User access to the interior of the antenna is not allowed. Only a technician authorized by
Cobham SATCOM may perform service - failure to comply with this rule will void the warranty.
Power supply
The voltage range for the EXPLORER 7100GX is 100 – 240 VAC (nominal), 4 A, 50/60 Hz.
2
. No hazard exists at the back of the reflector.
WARNING!Before disassembling or performing any maintenance or
upgrades, unplug the unit from power source.
Do not operate in an explosive atmosphere
Do not operate the equipment in the presence of flammable gases or fumes. Operation of any
electrical equipment in such an environment constitutes a definite safety hazard.
To drive with the antenna installed
The antenna must be stowed when you drive the vehicle. The maximum speed depends on
your installation, but it must never exceed 100 mph or 161 km/h.
Keep away from live circuits
Operating personnel must not remove equipment covers. Component replacement and internal
adjustment must be made by qualified maintenance personnel. Do not replace components
with the power cable connected. Under certain conditions, dangerous voltages may exist even
with the power cable removed. To avoid injuries, always disconnect power and discharge
circuits before touching them.
WARNING!Be aware of pinch points while the antenna is being positioned,
deployed or stowed.
Failure to comply with the rules above will void the warranty!
98-147366-Aiii
FCC §15.105: Information to the User
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This is an installation and service manual for the EXPLORER 7100GX system, intended for
users of the system and service personnel. It is important that you observe all safety
requirements listed in the beginning of this manual, and install the system according to the
guidelines in this manual.
1.1.2Software version
This manual is intended for EXPLORER 7100GX with software version 1.50 (Antenna and
ACU). The GX modem (Core module) software version is shown in its own web interface.
1.1.3Typography
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
• To emphasize words.
Example: “Do not touch the antenna”.
• To indicate what the user should select in the user interface.
Example: “Select SETTINGS > Satellite profiles”.
Italic is used to emphasize the paragraph title in cross-references.
98-147366-A1-1
Precautions
1.2Precautions
Text marked with “Warning”, “Caution”, “Note” or “Important” show the following type of
data:
• Warning: A Warning is an operation or maintenance procedure that, if not obeyed, can
cause injury or death.
• Caution: A Caution is an operation or maintenance procedure that, if not obeyed, can
cause damage to the equipment.
• Note: A Note gives information to help the reader.
• Important: A text marked Important gives information that is important to the user,
e.g. to make the system work properly. This text does not concern damage on
equipment or personal safety.
All personnel who operate equipment or do maintenance as specified in this manual must
know and follow the safety precautions. The warnings and cautions that follow apply to all
parts of this manual.
WARNING!Before using any material, refer to the manufacturers’
material safety data sheets for safety information. Some materials can be
dangerous.
CAUTION!Do not use materials that are not equivalent to materials
specified by Cobham SATCOM. Materials that are not equivalent can cause
damage to the equipment.
1-2Chapter 1: About this manual98-147366-A
Chapter 2
Introduction
Reflector
RF assembly
Antenna
positioner
ACU with keypad
and display
LAN ports and
AC power
(at rear)
GMU
Introduction2
This chapter has the following sections:
• EXPLORER 7100GX system
• Description of the system components
2.1EXPLORER 7100GX system
2.1.1Overview
The EXPLORER 7100GX is a 1.0 m drive-away antenna system, designed for operation in the
Ka-band. The GX modem, also known as the iDirect Core Module, commands the system to
automatically acquire an operational satellite within five minutes based on the terminal's
GPS location. Its elevation over azimuth positioner features a simple, rugged cable drive
system that produces very low backlash, high stiffness, and high reliability. It is driven by a
low backlash gearbox with DC motors, and all drive components are high-strength steel
encased in lubricated-for-life housings. For further details see the technical specifications.
All of the EXPLORER series terminals are easy to install, setup, and commission by a nonspecialist technician. The system has the following major components:
1. 2-axis motorized antenna positioner with Inter-Facility Link and cabling interface ports
for Block Up-converter (BUC) power.
2. Reflector and RF assembly including filter/polarizer, BUC, and Low Noise Block Downconverter (LNB).
3. Antenna Control Unit (ACU) and Gx Modem Unit (GMU), keypad, display and LAN ports.
Figure 2-1: Major system components
98-147366-A2-1
EXPLORER 7100GX system
The antenna provides a stable RF link and the modem provides IP services on the RF link.
The IP services are provided via a switch in the antenna subsystem, which is controlled by
the GX modem. Status information from the GX modem is provided via the ACU. The GX
modem can be monitored and software upgraded from the earth station via the GX
modem.
2.1.2Global Express service
The EXPLORER 7100GX is a unique GX antenna system operating in the K/Ka-band (19.2 to
30 GHz). It is used with the Global Xpress service from Inmarsat, delivering consistent highperformance download speeds of up to 50 Mbps and 5 Mbps over the uplink. The following
figure shows the coverage map of the GX service at global service introduction.
a. Source: www.inmarsatgov.com
2.1.3Service activation
The EXPLORER 7100GX should be activated from the start. If there are problems with the
GX service contact your service provider for activation.
Figure 2-2: GX coverage map
a
2-2Chapter 2: Introduction98-147366-A
Description of the system components
Introduction
Antenna
positioner
2.2Description of the system components
2.2.1Antenna positioner
The auto-deploy antenna positioner can accommodate -4° to 86° of angular movement in
the elevation axis and ± 200° in the azimuth axis. The mechanical assemblies rely on two
independent axes to allow for precise antenna pointing. A ground gradient of up to 8° can
be accommodated with the terminal’s levelling features. The antenna positioner can stay
outside in rainy weather.
Figure 2-3: EXPLORER 7100GX antenna with antenna positioner
Cable drive system
The cable drive system uses highly reliable aircraft control cables in a redundant
configuration to achieve a lightweight, very stiff drive system with zero backlash. This hightech performance is achieved using low-tech components, by simply wrapping the cable
around the drive capstan several times before wrapping the larger drive drum. This method
results in a minimum free-length of cable. The load cable on the main drum is exponentially
reduced as it is wrapped around the drum. Therefore, the total elongation of the cable
under load is minimized. The system has up to 10 times less backlash than that of
comparable gear systems. The cables are pre-tensioned and spring-loaded at the main drum
attachment point, which eliminates backlash at installation and from any unexpected cable
stretch in the future.
98-147366-AChapter 2: Introduction2-3
Description of the system components
RF assembly
Secondary drive system
The cable drive system for azimuth is driven by a low backlash worm gear, set with a 15:1
ratio. The cable drive system for elevation is set at 40:1. The low backlash of the worm gear
drive is reduced further by the cable drive ratio. This results in a lash equivalent of only .1 in
azimuth and .2 in elevation as seen by the reflector system. Gear sets are encased in a
sealed housing that allows them to be continuously lubricated in synthetic oil, which
maximizes gear efficiency and minimizes wear.
Motor drives
Lightweight, reliable DC motors with integrated gearboxes are used for the azimuth and
elevation. These motors provide the best torque-to-weight ratio as well as allowing dual
speed operation for slewing and peaking. These motors produce constant torque over the
speed range without cogging at low speeds, which ensures smooth operation when peaking
the antenna. The 24V DC design provides current-limiting torque control.
Figure 2-4: Cable drive system
2-4Chapter 2: Introduction98-147366-A
Introduction
2.2.2Reflector and RF assembly
Feed horn
Filter/polarizer
BUC
LNB
ACU
GMU
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The EXPLORER 7100GX has a prime focus, offset parabolic, single piece 1.0 m composite
resin/fibre reflector. The RF assembly includes the BUC, LNB, filter/polarizer, and feed horn.
It also contains brackets that are attached to mounting blocks on the elevation arms. The
BUC and LNB are mounted closely to the filter/polarizer to reduce the need for wave guides.
Description of the system components
Figure 2-5: Components of the RF assembly
2.2.3Antenna Control Unit (ACU) and GX Modem Unit (GMU)
The system's ACU and GMU are packaged into two 1RU 19-inch rack-mount indoor units
that are rated IP30. The ACU and GMU have an On/Off power switch at the front.
Figure 2-6: ACU and GMU
ACU
The ACU serves as the interface between the GMU and the antenna. The ACU provides
power to the antenna. The ACU has the following connectors:
The GMU contains the iDirect Core Module. The GMU has the following connectors:
Figure 2-8: GMU connector panel
2.2.4Keypad and display
Using the keypad and display you can deploy, stow and stop the antenna, including
monitoring the system (warnings, errors and information). See The menu tree on page 4-15
for a list of menus. The menus show how the system has been configured. Signal strength
indication is rendered on the display as 7 blocks on the main display. The signal strength is
also displayed as a number in the sub-menu Manual Pointing.
Figure 2-9: Keypad and display (detailed, example)
The display has a two line menu system. The display also supports two status lines (Upper
and Lower) for compact satellite and antenna information. For a description of the LED light
indicators see LEDs on the keypad of the EXPLORER 7100GX on page 5-12.
2.2.5Web interface for setup and troubleshooting
To fully configure the EXPLORER 7100GX, use the built-in web interface. Installation of
software is not necessary, you can use a standard Internet browser. The web interface is
mainly used for first-time setup of the LAN ports, WLAN use and administrating admin and
guest access rights. You can deploy, stow and stop the antenna, including monitoring the
system (warnings, errors and information), with the web interface.The web interface is
useful when troubleshooting the EXPLORER 7100GX. The web interface can be accessed
using WiFi. For details about network configuration see To configure the LAN network on
page 4-5.
2-6Chapter 2: Introduction98-147366-A
Description of the system components
Introduction
Figure 2-10: Web interface, DASHBOARD (example)
2.2.6LAN ports and WLAN
The ACU has five LAN connectors (type RJ45) for connecting a PC/lap top or similar:
• LAN connector on the left-hand side (LAN 1) is used for system control via the web
interface.
• Three connectors (LAN 2 to LAN 4) are user ports for Internet etc., configured by the GX
modem.
• LAN 5 is used to control the GMU.
The EXPLORER 7100GX has a WLAN module. Access to one of the LAN ports using WLAN
must be set up in the web interface, see To configure the LAN network on page 4-5.
2.2.7Power Supply
The internal power input for the ACU and GMU is specified as 100-240 VAC, for more
details see Specifications on page A-1. The antenna is powered by the ACU.
98-147366-AChapter 2: Introduction2-7
Part numbers
2.3Part numbers
The EXPLORER 7100GX has the following part numbers:
Part numberDescription
407140B-50001EXPLORER Antenna Control Unit
407023-B-00500EXPLORER GX Modem Unit
300224Antenna
Table 2-1: Part numbers for the EXPLORER 7100GX
2-8Chapter 2: Introduction98-147366-A
Chapter 3
Installation & start up
Installation & start up3
This chapter has the following sections:
• What’s in the box
• To install the EXPLORER 7100GX
• Start up and daily use
• To stow the antenna
3.1What’s in the box
3.1.1To unpack
Unpack the antenna, ACU and GMU and check that the following items are present:
• Antenna
• EXPLORER 7140B ACU
• Stow indication connector
• Accessory kit for EXPLORER 7140B ACU:
• RJ45 patch cable (1 pce)
• Ethernet cable (2 m) (1 pce)
•Power cable
• WLAN Antenna
• User IO cable (for future use)
• Hand crank
• EXPLORER 7023B GMU
• Accessory kit for EXPLORER 7023B GMU:
• Wiecon 3.5 mm spacing, 4 pol connector for cable
• RJ45 patch cable (1 pce)
•Power cable
• RS-232/RS-422 cable (2 pcs)
• CD with user documentation
98-147366-A3-1
To install the EXPLORER 7100GX
Note
Important
3.1.2Initial inspection
Inspect the cases immediately upon receipt for evidence of damage during transport. If the
shipping material is severely damaged or water stained, request that the carrier's agent be
present when opening the cases. Save all packing material for future use.
WARNING!To avoid electric shock, do not apply power to the system
if there is any sign of shipping damage to any part of the front or rear
panel or the outer cover. Read the safety summary at the front of this
manual before installing or operating the system.
After unpacking the system, inspect it thoroughly for hidden damage and loose
components or fittings. If the contents are incomplete, if there is mechanical damage or
defect, or if the system does not work properly, notify your dealer.
3.2To install the EXPLORER 7100GX
3.2.1Prerequisites
Wind speed considerations
If the look angle is less than 12 degrees it is important to level the terminal.
The antenna is designed to operate under wind speeds of 48 km/h (30 mph) gusting up to
72 km/h (45 mph) while anchored and survive winds of 100 km/h (62 mph) gusting up to
128 km/h (80 mph) while anchored. Note that the antenna may point away from the
satellite in winds blowing faster than the operational wind speed limit.
Do not operate the terminal at wind speeds exceeding the operational wind
speeds. In case the wind speeds exceed the operational wind speed limit
while the antenna is already assembled or operational, bring the antenna to
the stow position. In case the wind speeds exceed the survival wind speed
limit while the antenna is operational, bring the antenna manually back to the
stow position.
3-2Chapter 3: Installation & start up98-147366-A
Installation & start up
3.2.2Vehicle installation
This side towards the
front of the vehicle
To install the antenna to the transport vehicle or trailer do as follows:
1. Ensure the rear of the antenna positioner faces towards the front of the vehicle.
To install the EXPLORER 7100GX
Figure 3-1: Position of the antenna (stowed) on the vehicle
2. Safely and securely install the antenna's mounting pallet to the roof of the vehicle, see
Measures for antenna installation on page A-5.
3.2.3Installation of the ACU and GMU
To install the ACU and GMU, do as follows:
1. Slide the ACU and the GMU each into a 1U space in the 19” rack, preferably next to each
other.
2. Mount the screws on each side through the holes in the front and fasten the screws to
the rack. Make sure that the unit is mounted securely according to the requirements for
your 19” rack.
3.2.4To connect the ACU, GMU and antenna pedestal
A total of two AC power connections must be made, a total of five cables will connect the
ACU and GMU together. Four cables will extend to the antenna pedestal. In addition, the
operator may use the Ethernet (RJ-45) ports LAN 2, 3 and 4, located on the rear panel of the
ACU, for making IP-data connections for user PCs. If configured, you can access the web
interface for configuration via the WLAN connection.
98-147366-AChapter 3: Installation & start up3-3
To install the EXPLORER 7100GX
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Figure 3-2: Connection between antenna, ACU and GMU
Connect the cables as described below:
1. Connect LAN port 1 Control on the GMU to the LAN 5 control port on the ACU.
2. Connect the GMU's Tx Out port to the ACU's Tx In port.
3. Connect the GMU's Rx In port to the ACU's Rx Out port.
4. Connect the GMU's RS-232 port to the ACU’s RS-232 port.
5. Connect the GMU's RS-422 port to the ACU's RS-422 port.
6. Connect the Rx port on the pedestal bulkhead to the ACU’s LNB Rx port.
7. Connect the Tx port on the pedestal bulkhead to the ACU's BUC Tx port.
8. Connect the Control port on the pedestal bulkhead to the ACU's ODU Power & Comm"
port.
9. Connect the BUC Power & comm on the pedestal bulkhead to the ACU's BUC Power & comm port.
10.Connect the GMU to an AC power source.
11.Connect the ACU to an AC power source.
12.Use LAN1 on the ACU to access the web interface of the ACU.
13.Use LAN2. LAN3 and LAN4 on the ACU to connect user PCs (Internet etc.) to the ACU.
Stow indication connector
The stow indication connector on the antenna can be used for signaling the
stowed/deployed state of the antenna to other equipment in the vehicle. The connector is
3-4Chapter 3: Installation & start up98-147366-A
Installation & start up
wired directly from an internal stow switch with both normally-connect (NC) and normallyopen (NC) connections, see the following figure.
Figure 3-3: Stow connector (female)
3.3Start up and daily use
After power on you must deploy the antenna. During commissioning you might need to
manually jog the antenna. How to do this is described in the following sections. Once you
have finished the transmission you must stow the antenna again.
WARNING!Be aware of pinch points while the antenna is being
positioned, deployed or stowed.
Start up and daily use
You must stow the antenna before moving the vehicle.
You can deploy, jog and stow by using the keypad and display on the ACU or a PC and the
built-in web interface. To learn how to use the keypad see Navigating the menus on
page 4-15.
3.3.1To deploy the antenna
To deploy the antenna using the keypad and display
1. Switch on the ACU and the GMU.
2. After power up wait until the ACU display shows READY TO MOVE
3. Press OK on the ACU display to deploy the antenna.
or, after a manual stop of the antenna:
1. Press OK to scroll to the COMMAND page and press OK again.
2. Press until DEPLOY is selected, and press OK.
3. Wait until the ACU display shows ACQUISITION OK and the field MDM: in the upper
status line shows NETOK.
98-147366-AChapter 3: Installation & start up3-5
Start up and daily use
To deploy the antenna using the web interface
1. Switch on the ACU and the GMU.
2. After power up wait until the ACU display shows READY TO MOVE
3. Connect a PC to the LAN1 connector at the ACU.
4. Open your Internet browser and enter the IP address of the EXPLORER 7100GX. The
default IP address is http://192.168.0.1.
When the login screen is displayed you have verified that the connection can be
established.
Figure 3-4: Logon screen to the web interface
5. Type in the user name admin and the password 1234 to access the Dashboard as an
administrator.
6. Wait until the status shows READY TO MOVE.
7. Navigate to the page SERVICE > ANTENNA and click the button Deploy.
Figure 3-5: To deploy the antenna using the web interface
8. Wait until the status shows Deployed.
3.3.2To jog the antenna
When the antenna is deployed you can jog the antenna.
To jog the antenna using the web interface
1. Connect a PC to the LAN1 connector.
3-6Chapter 3: Installation & start up98-147366-A
Start up and daily use
Installation & start up
2. Open your Internet browser and enter the IP address of the EXPLORER 7100GX. The
default IP address is http://192.168.0.1.
3. Type in the user name admin and the password 1234 (default) to access the Dashboard
as an administrator.
4. Navigate to the page SERVICE > ANTENNA and click the button Enable jog mode.
Figure 3-6: To jog the antenna using the web interface
The status shows: Jogging.
5. Use the arrow keys to select the desired axis and adjust the offset value.
6. To leave the Jog mode click Stop.
3.3.3To stow the antenna
Set the antenna into the stow position before moving the vehicle.
WARNING!Be aware of pinch points while the antenna is being positioned,
deployed or stowed.
To stow the antenna using the keypad and display
To learn how to use the keypad see Navigating the menus on page 4-15.
1. Press OK to scroll to the COMMAND page and press OK again to access the page.
2. Press until STOW is selected, and press OK.
3. Wait until the status shows STOWED.
To stow the antenna using the web interface
1. Connect a PC to the LAN1 connector.
2. Open your Internet browser and enter the IP address of the EXPLORER 7100GX. The
default IP address is http://192.168.0.1.
98-147366-AChapter 3: Installation & start up3-7
Start up and daily use
3. Type in the user name admin and the password 1234 to access the Dashboard as an
administrator.
4. Go to the page SERVICE > ANTENNA and click the button Stow.
Figure 3-7: To stow the antenna using the web interface
5. Wait until the status shows Stowed.
To stow the antenna using the hand crank
1. Make sure the power is switched off.
2. Ensure that the elevation angle allows for free movement in azimuth. If needed, use the
manual drive handle to increase the elevation angle.
Figure 3-8: Manual drive handle
3. Manually drive the azimuth angle to approx. 0 degrees so that the antenna boom points
in the direction of the base.
Figure 3-9: Azimuth angle drive
3-8Chapter 3: Installation & start up98-147366-A
Installation & start up
4. Manually decrease the elevation angle, until the antenna is completely folded to the
stow position.
Figure 3-10: Elevation manual drive
3.3.4To drive with the antenna installed
Start up and daily use
The antenna must be stowed when you drive the vehicle. The maximum speed depends on
your installation, but it must never exceed 100 mph or 161 km/h.
98-147366-AChapter 3: Installation & start up3-9
Start up and daily use
3-10Chapter 3: Installation & start up98-147366-A
Chapter 4
Setup and operation
Important
Setup and operation4
This chapter has the following sections:
• Setup using the web interface
• Keypad and display menus
4.1Setup using the web interface
4.1.1Introduction
Use the built-in web interface of the EXPLORER 7100GX to set up the antenna, WLAN and
for service and troubleshooting. You can use a standard Internet browser.
with the GX Modem is already set up at the factory. No further profiles are needed.
The EXPLORER 7100GX is not designed to be connected directly to the
Internet. It must be located behind a dedicated network security device such
as a firewall.
If any ports of the EXPLORER 7100GX are exposed to the Internet you must
change the default passwords as anyone with access and malicious intent can
render the EXPLORER 7100GX inoperable.
4.1.2Connection to the web interface
To connect to the web interface of the ACU do as follows:
1. Switch on the EXPLORER 7100GX system. Wait until the LEDs on the front plate of the
ACU show that the system is ready to be configured.
•Power LED: Green
• Logon LED: Off
• Fail/Pass LED: Flashing green during power-on self test, after that steady green.
2. Connect a PC to the LAN1 connector (Service port, standard, leftmost).
Use shielded LAN cables. You can configure the network according to your
requirements. See To configure the LAN network on page 4-5 for more information.
1
A satellite profile
3. Open your Internet browser and enter the IP address of the EXPLORER 7100GX. The
default IP address is http://192.168.0.1 (shown in the display in the menu Network.).
1. If you need to enter the GX modem web interface you must use Firefox.
98-147366-A4-1
Setup using the web interface
When the login screen is displayed you have verified that the connection to the
EXPLORER 7100GX can be established. The web interface is ready for use. You can
continue to configure the system.
If you cannot establish a connection there might be problems with the Proxy server
settings of your PC. See Proxy server settings in your browser on page 5-8 for further
information.
4. Type in the user name admin and the password 1234 to access the Dashboard.
There is also a guest login (user name: guest, password: guest). With this login you can
protect the system from accidental changes of the configuration. A guest can only
access the functions that are allowed on the page User permissions by an
administrator. For more information see User permissions (guest login) on page 4-11.
Figure 4-1: Logon screen
5. The web interface shows the DASHBOARD page.
Acquisition process
The antenna is fully operational when the display shows ACQUISITION OK and the field
MDM: in the upper status line shows NETOK.
Figure 4-2: Web interface: DASHBOARD
4-2Chapter 4: Setup and operation98-147366-A
Setup and operation
Topics in the web interface
1
2
3
5
4
The site map shows the existing menus and submenus. You can click on each menu in the
site map to go directly to the page or display the respective submenu.
Setup using the web interface
Figure 4-3: Topics in the web interface (SITE MAP)
The DASHBOARD is the first screen that is displayed when the user or administrator enters
the IP address of the web interface of the ACU. It shows the properties and status of the
EXPLORER 7100GX. The web interface has the following sections:
Figure 4-4: Web interface: DASHBOARD
98-147366-AChapter 4: Setup and operation4-3
Setup using the web interface
Note
1. The navigation pane holds the main menu. Clicking an item in the menu opens a
submenu in the navigation pane or a new page in the contents section.
2. The signal status field shows the tracking signal strength of the antenna. The signal
strength can vary during operation, depending on the current position relative to the
satellite.
3. The icon bar shows icons for active events, when relevant.
4. The host name is shown on every page of the web interface. The host name is useful for
identifying the system at remote login and when requesting reports from the system. To
change the host name see To configure the LAN network on page 4-5.
5. The contents section shows the page selected in the navigation pane. This section is
used for viewing or changing settings, or for performing actions.
The following icon may appear in the icon bar in the web interface:
IconExplanation
An event is active. Click the icon to see a list of active events. For
explanations of the event messages, see List of events on page B-2. Note
that this icon will remain in the icon bar as long as the event is active.
Table 4-1: Web interface: Event icon
To navigate the web interface
• To ex pa nd a men u, click the menu in the navigation pane.
• To access status and settings, click the relevant subject in the navigation pane or
click the relevant icon in the icon bar. The status or settings are displayed in the contents
section.
• To get an overview over the submenus available, click SITE MAP in the
navigation pane. Click on items in the site map to go directly to the relevant location.
You can give access to some configuration settings for users that are not
administrators. For information see User permissions (guest login) on page 4-
11.
Information fields on the Dashboard
DASHBOARDDescription
System statusCurrent status of the EXPLORER 7100GX
Examples:
Antenna software upload
Antenna POST (Power-On Self Test)
Ready (waiting for data from the modem or no satellite profile
selected)
Deployed idle (antenna ready)
Acquisition OK (signal from the GX satellite acquired)
Safe mode (error, followed by an error description)
.
GPS positionCurrent position, reported by the GNSS module
Table 4-2: Web interface: DASHBOARD
4-4Chapter 4: Setup and operation98-147366-A
Setup using the web interface
Setup and operation
Important
DASHBOARDDescription
Base orientationOrientation of the antenna base.
Satellite profileName of the currently active satellite profile.
Satellite positionPosition of the satellite selected in Satellite profile.
AzimuthCurrent value for azimuth.
ElevationCurrent value for elevation.
RX RF frequencyKa band receiving frequency, auto-selected by modem
Tuner signal strengthCurrent tuner signal strength
Tuner modeGSC (GX) or Narrow band
Tracking RF frequencyCurrent RF tracking frequency
Antenna TX allowedNot allowed or Allowed
Modem RX statusNot locked or Locked
ACU part name, Antenna
part name, ACU serial
Part names, serial numbers for ACU and antenna, software
version of the EXPLORER 7100GX.
number, Antenna serial
number, Software
version
Table 4-2: Web interface: DASHBOARD (Continued)
4.1.3To configure the LAN network
On this page you can set up the LAN network and enter a host name. The host name helps
identifying the EXPLORER 7100GX system. The EXPLORER 7100GX has four 10/100 Mbit
ports labelled LAN 1, 2, 3 and 4. LAN1 is the service port. LAN2, LAN3 and LAN4 are
controlled by the GX modem.
The EXPLORER 7100GX system is not designed to be connected directly to
the Internet. It must be located behind a dedicated network security device
such as a firewall. If any ports of the EXPLORER 7100GX are exposed to the
Internet you must change the default passwords as anyone with access and
malicious intent can render the EXPLORER 7100GX inoperable.
To configure the LAN network, do as follows:
1. Select SETTINGS > Network.
2. Make the necessary changes on this page and click Apply.
98-147366-AChapter 4: Setup and operation4-5
Setup using the web interface
Important
Figure 4-5: Web interface: SETTINGS, Network (default settings)
Make sure that the networks do not use IP address ranges that overlap.
SectionsPreferred use
NETWORK
Host
name
The host name is used for identifying the EXPLORER 7100GX. The default
host name is acu. You can change the name. Letters (a-z), digits (0-9) and
hyphen (-) are allowed as legal characters.
Note: The host name must start with a letter.
LAN Port 1LAN port 1 is dedicated as the service port. By default this port has the static
IP address http://192.168.0.1; the current value can be displayed in the
EXPLORER 7100GX display.
The service port has 3 modes:
• Static (default).
• DHCP client. Used when the antenna is on a local network.
a
• Switched with port 5. For direct access to the GX modem
. This LAN is
internal with static IP address (192.168.1.2).
Table 4-3: Setup of LAN network
4-6Chapter 4: Setup and operation98-147366-A
Setup and operation
SectionsPreferred use
Important
Setup using the web interface
LAN Port 2, 3
and 4
User data ports, configured automatically by the modem. The Virtual LAN
(VLAN) table shows this configuration.
LAN Port 5No connector, only internal connection.This network is connected to the
modem (iDirect GX Modem). It is set to static IP.
WLANThe wireless port can be connected to one of the other ports (service port or
one of the user data ports).
Set here which of the ports 1 to 5 you want to access with WiFi.
If LAN Port 1 is selected, you must set it to a static IP address and select
DHCP server.
a. If you need to access the GX modem’s web interface see GX Modem: One Touch
Commissioning on page 5-6.
Static IP or DHCP Client
The DHCP server is enabled by default.
If you select DHCP client the network IP address and sub-net mask must be provided by a
DHCP server on that network. If you select Static IP address you must specify a unique IP
address and a sub-net mask.
Table 4-3: Setup of LAN network (Continued)
DHCP Server Settings
On LAN Port 1: Service you can select to run a DHCP server. The DHCP server settings are
only displayed and can be selected when LAN Port 1: Service, Mode is set to Static,
otherwise the DHCP server settings are not shown.
The DHCP start and end addresses must be on the same network as the port's static IP.
VLAN port membership table
The VLAN port membership table (Virtual LAN) is configured by the modem. The table is
useful when troubleshooting.
98-147366-AChapter 4: Setup and operation4-7
Setup using the web interface
4.1.4WLAN settings
On this page you can enable and set up the WLAN access point. Do as follows:
1. Select SETTINGS > WLAN from the left navigation pane.
Figure 4-6: Web interface: SETTINGS > WLAN
2. Enable or disable the WLAN (default: Disabled).
3. Select the Country for your present location.
4. WLAN channel can be changed, channels available depend on the setting for
Country.
5. For Broadcast SSID, select Enabled (default) or Disabled.
Enabled: WLAN access point is shown to other users.
Disabled: WLAN access point is hidden.
6. Type in the SSID of your choice or accept the default SSID, which is Cobham. The
SSID is the name of the wireless local area network. It is a text with maximum 32
characters.
7. Select the Security standard. Select one of the following encryption standards:
• Disabled (default)
• WEP-64, enter the encryption key in hexadecimal format.
• WEP-128, enter the encryption key in hexadecimal format.
• WPA-PSK, enter the encryption key in hexadecimal or text format.
• WPA2-PSK, enter the encryption key in hexadecimal or text format.
8. Type in the Encryption key for the selected Security standard. This is not applicable if
you have selected Security modeNone.
9. Click Apply.
4-8Chapter 4: Setup and operation98-147366-A
Setup and operation
4.1.5Navigation
On this page you can enter a fixed position if the position provided by the internal
GPS/GNSS module is not sufficiently good or you do not want to wait for a GPS fix. You can
also enter a fixed base heading if magnetic disturbances in the area cause a misreading of
the internal compass.
Do as follows:
1. Select SERVICE > Navigation from the left navigation pane.
2. Set the Position and Orientation:
ItemDescription
Position mode GPS - GNSS module is used for current position (default).
Compass mode Automatic - magnetic heading is used (default).
Setup using the web interface
Manual - enter values from other position source. (Accuracy should
be better than 50 m.)
Manual - enter a value for the direction of the EXPLORER 7100GX as
an alternative to the magnetic heading (0 to 360 degrees, precision
±20°). 0 degrees points North, 180 degrees points South.
None - Full azimuth scan
Table 4-4: Web interface: SERVICE > Navigation
3. Click Apply to save the new settings.
4.1.6Administration
In this section of the web interface you can configure the following administrative settings:
• Access to the administration settings (user name, password)
• User permissions (guest login)
• Import and export of a system configuration
• Reset to factory default
Access to the administration settings (user name, password)
You can logon as an administrator or as guest (user name: guest, password: guest). The
Administration settings require an Administration user name and password. To log on as
administrator, do as follows:
1. Open your Internet browser and enter the IP address of the EXPLORER 7100GX:
http://192.168.0.1.
98-147366-AChapter 4: Setup and operation4-9
Setup using the web interface
2. Enter the Administration user name admin and password 1234 (default).
3. Click Logon.
4. Select ADMINISTRATION.
The Administration page is now updated to let you change the user name and password
or log off Administration.
To change the administrator password, do as follows:
1. Locate the section Change Logon.
Figure 4-7: Web interface: Logon
Figure 4-8: Web interface: Administration, change administrator logon and
password
2. Type in the new password and retype it on the next line.
3. Click Change. At the next logon the new password is required.
To reset the administrator password, do as follows:
1. Contact your service partner for a reset code. Report the serial number of the ACU. You
find it in the Dashboard, ACU serial number.
2. Click the link Forgot administrator password? on the LOGON page (see Figure 4-7:
Web interface: Logon).
Figure 4-9: Web interface: ADMINISTRATION, Reset administrator password
4-10Chapter 4: Setup and operation98-147366-A
Setup and operation
3. Type in the reset code obtained from your service partner and click Reset.
Important
Important
Important
4. Type in the user name admin, the default password 1234 and click Logon.
To log off administration
If you have not entered anything for 30 minutes under ADMINISTRATION, you are
logged off automatically. To log off manually, click Logoff in the ADMINISTRATION
page.
4.1.7User permissions (guest login)
You can manage user access to certain functions of the EXPLORER 7100GX system. You can
allow or deny users that are not administrators (user name: guest, password: guest) access
to certain functions and make these pages read-only. This is useful if you want to protect
the system against unintended changes or tampering of the system.
Study this screen thoroughly and decide which areas of the EXPLORER
7100GX system you want to give non-administrator users (user name:
guest) access to.
Setup using the web interface
To set up the user permissions for guest users, do as follows:
1. Select ADMINISTRATION > User permissions.
2. For each item under ALLOW USERS TO: select
• Yes to allow the guest user access
• No to block the guest user access to the settings. Then the pages are read-only,
changes cannot be made by the guest user.
Change network: Locks the page SETTINGS > Network. Use this page to change IP
configuration of the LAN connectors of the ACU. For further information see To configure the LAN network on page 4-5.
Modify LNB data: Locks the page SERVICE > LNB for guest users. This page is used
when exchanging an LNB.
Control Modem: Locks the page SERVICE > Modem for guest users. This page is used
to reset or power cycle the GX modem.
3. Click Apply.
4.1.8Import and export of a system configuration
The configuration file contains all the settings you have entered during system setup:
satellite profiles, modem profiles, LAN setup, user permissions etc. If you need to reuse a
configuration in another EXPLORER 7100GX, you can save the current configuration to a
file, which can then be loaded into another EXPLORER 7100GX. You can also use this
feature for backup purposes.
Load and save configurations can only be done when the units have the same
software version.
The configuration file contains the encryption key of the WLAN.
98-147366-AChapter 4: Setup and operation4-11
Setup using the web interface
To save a configuration to a file, do as follows:
1. Select ADMINISTRATION > Export/import config.
Figure 4-10: Web interface: Administration, Export/import configuration
2. Click the button Export. Follow the download instructions on the screen. You can use
this configuration file for upload into another EXPLORER 7100GX,
To load a configuration from a file, do as follows:
1. Select ADMINISTRATION > Export/import config.
2. Click the button Choose File and locate and double click the configuration file (.cfg
file).
3. In the web interface click the button Upload.
To clone a system configuration, do as follows:
1. Reset to factory default, see the following section for details.
2. Import a configuration from file, see section above.
4.1.9Reset to factory default
When resetting EXPLORER 7100GX to factory default, the following settings are deleted or
reset to factory default:
• Navigation settings
• All added satellite profiles
• All added VSAT modem profiles
• Changes in the network setup
• User permissions
• ACU display: brightness setting
4-12Chapter 4: Setup and operation98-147366-A
Setup and operation
To reset the ACU to factory default settings, do as follows:
Important
1. Select ADMINISTRATION > Factory default.
Figure 4-11: Web interface: ADMINISTRATION > Factory default
2. Click Reset to factory default.
Setup using the web interface
Reset to factory default - GX modem
CAUTION!Administrators only. Close this page for guest users, see User
permissions (guest login) on page 4-11.
To reset the integrated modem to factory default, do as follows:
1. Select SERVICE > Modem.
Figure 4-12: Web interface: SERVICE > Modem, Factory default
2. In the drop-down box select the reset level:
• Level 0: Soft Reset – Power cycle of the GX modem
• Do not use: Level 2: Diagnostic Test Mode – Only connection to the GX modem is
the serial RS-232 interface, all other connections are shut down.
• Do not use: Level 3: Default Factory Configuration.
Note for level 2 and level 3: The GX modem may stop working. You may
have to upload new software.
In the ACU display you can see the current state of the system. You can see events
(warnings, errors and information) and how the system has been configured. Use the
keypad to navigate through the menu tree.
Figure 4-13: Display and keypad of the ACU (example)
1. Current status of the EXPLORER 7100GX (examples):
ANTENNA SOFTWARE UPLOAD
ANTENNA POST (Power-On Self Test)
READY (waiting for data from the modem or no satellite profile selected)
READY TO MOVE (antenna awaits command to start moving)
DEPLOYED IDLE (antenna ready)
ACQUISITION OK (signal from the GX satellite acquired)
SAFE MODE (error, followed by an error description)
2. Current menu, see The menu tree on page 4-15.
3. NAV: Navigational information
First letter: G (Valid position signal received from the GNSPS module) or g (No valid
GNSS fix)
Second letter: H (Valid heading data) or h (No valid heading data).
4. MDM: Current status of the modem: TEST, ERROR, READY, INIT, RXOK, ACQ,
NETOK, RESET, OFF
5. LAN: LAN connectors used, 1, 2, 3, 4, –.
6. SAT: Longitude, satellite position of the currently active satellite profile.
7. RX:
1 (Rx1 Lock, - or 1),
- (Rx2 Lock, - or 2),
L (RX polarisation of currently active satellite profile: L (left-hand) R (right-hand).
8. RF tracking frequency in GHz and LNB LO Frequency.
MAINView with current status of the EXPLORER 7100GX. Example when
ANTENNAShows the current antenna parameters, position, software version
logged on to the satellite:
This view is displayed after a time out of 10 minutes. Press any key
(except left arrow) to enter the menu at MAIN.
New events are shown in this display. If an event is displayed, press
OK to jump directly to the menu EVENTS for viewing the currently
active events.
and serial numbers of the antenna and ACU.
MODEMModem information, including modem LED status
SATELLITECurrent satellite information. This information is selected using the
NETWORKShows the IP addresses and netmasks of the LAN connectors of the
EVENTSView system events. Active events are shown as: X ACTIVE EVENTS
Menu descriptions
MANUAL POINTINGDescription
AZI ELE Current values for azimuth and elevation
ANTENNADescription
POINTINGANTENNA STATE: Current state of the antenna, e.g. TRACKING
web interface.
ACU and the management mask.
in the MAIN display. Press OK to update the list.
Table 4-5: Top-level menus
Table 4-6: MANUAL POINTING menu
ELEVATION: Current elevation angle of the antenna
AZIMUTH: Current azimuth of the antenna, with reference to North
GPSLATITUDE: current latitude, read from GNSS module.
COMPASSCurrent orientation of the antenna.
4-16Chapter 4: Setup and operation98-147366-A
LONGITUDE: current longitude, read from GNSS module.
FIX TYPE: 2D or 3D or NONE
Table 4-7: ANTENNA menu
Keypad and display menus
Setup and operation
ANTENNADescription
VERSIONSCurrent software version.
SERIAL NUMBERSSerial number of the EXPLORER 7100GX and an Inmarsat serial
number.
Table 4-7: ANTENNA menu (Continued)
MODEMDescription
MODEM TYPECurrent modem type.
TX ENABLEOn or off, information delivered by the connected GX modem.
RX LOCKOn or off, information delivered by the connected GX modem.
SIGNAL LEVELCurrent input signal level from the GX modem, in dB.
NET LEDModem status. Steady or flashing green/yellow/red, OFF
STAT LED
TX LED
RX1 LED
RX2 LED
PWR LED
TEMP LED
FAN LED
Tab l e 4-8: MODEM menu
SATELLITEDescription
POSITIONCurrent satellite position.
RX FREQCurrent RX frequency.
LNB LOLNB LO frequency
BUC LOBUC LO frequency
Table 4-9: SATELLITE menu
NETWORKDescription
PORT1 IPCurrent IP address for LAN1 (service port).
PORT1 MASKCurrent netmask for LAN1.
DEFAULT GATEWAYCurrent default gateway.
Table 4-10: NETWORK menu
98-147366-AChapter 4: Setup and operation4-17
Keypad and display menus
EVENTDescription
<EVENT>In this menu all active events are listed. Use and
active events.
Events can be of the type WARNING or ERROR.
If a new event occurs or there is a change in the event list while you are in the
EVENTS menu, a * is shown in the upper left corner of the display, next to
the menu name. Press OK to update the EVENTS list, the * will be removed.
A > means the event text is longer than the display. Press > to see the
remaining text.
Table 4-11: EVENTS menu
Example:EVENT 1/4*: This is the first event out of a list of 4 and there has been a
change in the list. EVENT 1/4 will always be shown, the * indicates that there
has been a change.
4.2.4Brightness of the display
To adjust the brightness do the following:
1. Press and hold OK for a short moment until BRIGHTNESS XXX% is displayed (XXX is the
current brightness value).
2. Hold OK + press to brighten or to darken display.
to go through the
3. Release OK to leave the brightness menu.
4-18Chapter 4: Setup and operation98-147366-A
Chapter 5
Service
Service5
This chapter has the following sections:
• General support
• Software update
• Status signalling with LEDs and status messages
• To return units for repair
5.1General support
Contact for support
If this manual does not provide the remedies to solve your problem, contact your service
provider.
5.1.1Preventative maintenance
The EXPLORER 7100GX is constructed to require a minimum amount of regular
maintenance.
Make the following checks on a regular basis:
• Inspect the reflector front surface for physical damage including chips and cracks. Any
substantial damage can affect antenna performance and may require the reflector to be
replaced.
• Check the feed horn for cracks or damage.
• Use low-pressure washing and soft scrubbing to rinse off grit and reduce wear.
98-147366-A5-1
General support
Important
5.1.2Help desk and diagnostics report
On this page you can enter the support contact for this installation and you can download a
diagnostics report.
Figure 5-1: Web interface: HELPDESK
1. Select HELPDESK from the left navigation pane.
2. Click the link, enter support contact information and click Apply.
3. Click Legal notice to display the licence text for the source code of the parts of the
EXPLORER 7100GX software that fall under free and open source software.
4. In the section Download Reports click the button Download. The report (txt file) is
downloaded to your computer.
The diagnostics report contains the encryption key of the WLAN
(cfg.net.wlan.key).
The diagnostics report contains information relevant for the service personnel. It is also
useful documentation of the current setup. The report contains all parameters set during
configuration. The main sections are:
• Software
•System
• Hardware
• Setup - System data
• Network - LAN and WLAN configuration
•Modems
• Satellites - Satellites profiles
• Operation - Current modem and navigation parameters.
• POST - results of the Power-On-Self-Test
• Active Events - lists the currently active events
When an event is registered, the web interface shows an event icon in the icon bar as
long as the event is active. The ACU display shows also active events. To view the event list
with active events, click the event icon from the icon bar at the top of the web interface, or
select HELPDESK > Event list from the left navigation pane.
The Event list page shows a detailed list of active events and notifications including the
time of the first occurrence, ID and severity of the event message, and a short text
describing the error. Active events are cleared from the event list when the error is cleared.
They are moved to the section Notifications and are displayed for 24 hours. All entries in
the section Notifications are cleared automatically after 24 hours and after restart of the
system. For a list of all events with description, error code (ID), explanation and remedy see
System messages on page B-1.
You can start a self test of the EXPLORER 7100GX antenna and ACU.
1. Click Self test in the HELPDESK page.
2. Click the menu item
5.1.3Reset
To reset the antenna do the following:
1. Press and hold and until the ACU display shuts down and the antenna reboots.
Self test.
Warning! The EXPLORER 7100GX will reboot to perform the self test.
Rebooting will terminate all existing connections.
Warning! Reset to factory default will delete all settings, including
satellite and VSAT modem profiles, network setup, user permissions
and ACU display brightness settings.
Figure 5-2: To reset the system
2. Wait until the antenna has rebooted and is operational again. The last active satellite
To reset the GX modem to factory defaults use the web interface. See Reset to factory default - GX modem on page 4-13.
Reset to factory defaults using the web interface
To reset the EXPLORER 7100GX to factory defaults via the web interface see Reset to
factory default on page 4-12.
98-147366-AChapter 5: Service5-3
profile will be used.
General support
5.1.4Satellite profiles and VSAT modem profiles
A satellite profile with the GX Modem is already set up at the factory. You may add a
satellite profile with the generic modem for troubleshooting purposes.
Satellite profiles – New entry and Edit
Figure 5-3: Web interface: SETTINGS - list of satellite profiles (example)
Each satellite profile has one assigned VSAT modem profile.
Figure 5-4: Web interface: SETTINGS, Satellite profiles — new entry (example)
To add or edit a satellite profile, do as follows:
1. Go to SETTINGS or Satellite profiles and click Edit or New entry.
2. Enter or edit the Satellite profile name.
3. Select a VSAT modem profile. The page automatically displays the parameters available
for the selected VSAT modem profile. For instructions how to add a VSAT modem
profile see VSAT modem profile – New entry and Edit on page 5-5.
4. Enter the data for the satellite, if any. For satellite data see www.lyngsat.com.
5. Click Apply to save the settings for the satellite profile.
VSAT modem profiles
On the page VSAT modem profiles you create, edit or delete VSAT modem profiles. The
VSAT modem profile GX Modem is already set up at the factory. It is useful for
troubleshooting to create a VSAT modem profile with the Generic modem.
5-4Chapter 5: Service98-147366-A
Service
VSAT modem profile – New entry and Edit
To add or edit a VSAT modem profile, do as follows:
1. Go to SETTINGS > VSAT modem profiles and click New entry or Edit. The
supported VSAT modem profiles are listed in the drop-down list VSAT modem.
2. Fill in a VSAT modem profile name of your own choice.
3. Select the Generic GX modem (for troubleshooting) from the drop down list.
4. Click Apply to add the new profile to the list of VSAT modem profiles or to accept the
edits.
General support
For a generic modem you enter all parameters in the satellite profile.
Figure 5-6: Satellite profile with generic GX modem
98-147366-AChapter 5: Service5-5
General support
Important
5.1.5GX Modem: One Touch Commissioning
You may have to make the One Touch Commissioning (OTC) for the modem.
WARNING!For your safety: Active RF transmission may occur during an
OTC procedure. Software updates may also occur, yet the system is in receiveonly mode during such auto-updates.
You must use the Internet browser Firefox.
1. Connect a PC to LAN1.
2. Enter the web interface (via Firefox browser) and go to SERVICE > Modem.
Figure 5-7: Web interface: SERVICE > Modem, Factory default
3. At Modem access click the link.
4. Type the user name admin (default) and the password iDirect (default).
Figure 5-8: Unified web interface of the Core Module
5. In the menu Commissioning click One Touch Commissioning.
6. Click Start. Once commissioning is completed the antenna will search for the I5 satellite
with the highest elevation.
7. The antenna will find the satellite and the GMU will perform necessary steps to enter the
network (software upgrades, if available).
5-6Chapter 5: Service98-147366-A
Service
8. The Unified Web Interface of the Core Module will indicate the modem in the network
as well as the modem status in the display in the menu MODEM.
9. When commissioning is completed, test all subscribed services.
5.1.6LNB data update
If the RF assembly or the LNB has been replaced you must update the LNB data.
WARNING!Make sure to enter the correct values for the new LNB.
Incorrect values may make the system inoperable.
To enter data of the new LNB do as follows:
1. Select SERVICE > LNB.
General support
Figure 5-9: Web interface: SERVICE > LNB
2. Enter the new values:
LNB-LPN: LNB model number
LNB-LSN: LNB serial number, in Inmarsat format
L-MID: Manufacturer ID
LNB-FID: LNB function ID (typically empty, shown with a "-")
3. Click Apply to save the new settings.
4. Restart the system and wait for Net ok in the display.
5. If you have replaced the RF assembly, you must make a One Touch Commissioning, see
GX Modem: One Touch Commissioning on page 5-6.
98-147366-AChapter 5: Service5-7
General support
Note
5.1.7Proxy server settings in your browser
If you are connecting your computer using a LAN or WLAN interface, the Proxy server
settings in your browser must be disabled before accessing the web interface. Most
browsers support disabling of the Proxy server settings for one specific IP address, so you
can disable Proxy server settings for the web interface only, if you wish. Consult your
browser help for information.
To disable the use of a Proxy server completely, do as follows:
The following description is for Microsoft Internet Explorer. If you are using a different browser, the
procedure may be different.
1. In Microsoft Internet Explorer, select Tools > Internet Options > Connections > LAN Settings.
2. Clear the box labeled Use a proxy server for your LAN.
3. Click OK.
When the proxy server settings are disabled, close and restart your browser. You may need
to change this setting back on return to your Internet connection.
5-8Chapter 5: Service98-147366-A
Service
5.2Software update
5.2.1Prerequisites
You need the following items to make a software update:
• One computer with a standard LAN port available.
• A standard Internet browser.
• 1024×768 pixels or higher display resolution (best viewed with small fonts).
•One straight LAN cable.
• Access to the file with the new software.
5.2.2Software update procedure
EXPLORER 7100GX (GX modem has separate software)
Software update
1. Power up the EXPLORER 7100GX system, i.e. switch on the ACU.
2. Connect a PC to LAN interface 1 (Service port, standard).
If you want to use another LAN port to access the web interface you must configure it
according to your network requirements. See To configure the LAN network on page 45 for more information.
3. Open your Internet browser and enter the IP address of the EXPLORER 7100GX. The
default IP address is http://192.168.0.1.
4. Type in the user name admin and the password 1234 (default) to access the
Dashboard.
5. The web interface shows the DASHBOARD page.
6. Click SERVICE in the navigation pane. The UPLOAD SOFTWARE TO TERMINAL
page is displayed.
Figure 5-10: Software update with the web interface
7. Click Browse... and locate the new software file.
98-147366-AChapter 5: Service5-9
Software update
Important
8. Click Upload.
Do not browse away from the upload page. This will terminate the
upload process. Wait for the browser to reload automatically.
9. You can select Enable automatic rollback on failure, then the system returns to the
previous software if the installed software fails.
10.Click Switch to this version if you want to force the system to use the alternative
software version stated in the display.
Note that the upload procedure takes a couple of minutes. When done, the ACU
automatically restarts with the new software version.
The start-up procedure after a software upload takes longer than the usual start-up time,
as the software in the antenna must also be updated. The ACU display shows:
ANTENNA SW UPLOAD.
If software upload fails - how to recover
To recover from a failed software upload, turn off the ACU and turn it on again. Then repeat
the upload procedure as described in Software update on page 5-9.
To verify the software update
1. The software version can be viewed in the DASHBOARD window of the web interface.
2. After completing the software update procedure, the EXPLORER 7100GX will perform a
POST (Power On Self Test).
3. When the POST has finished, the green Pass/Fail LED on the keypad must become
steadily green. Verify that the Pass/Fail LED is not red nor flashing orange once every 2
seconds. Wait until the Pass/Fail LED is green.
4. Verify that the software update has been completed successfully. You find the software
version number in the DASHBOARD window of the web interface.
Figure 5-11: Verifying software update
5-10Chapter 5: Service98-147366-A
Service
Software update (modem)
The modem detects automatically whether a software upgrade is needed. If yes, software
upgrade is done automatically via the satellite link. You can see the current software version
in the web interface of the GX modem (Core Module).
Software recovery (safe mode)
If the EXPLORER 7100GX has become inoperative, a software recovery update may bring it
back into an operational state.
To make a software recovery, do as follows:
1. During reboot push and hold the arrow keys and on the keypad. The text safe
mode is shown in the display. The network settings are reset to factory default
(http://192.168.0.1).
2. Open an Internet browser and enter the address http://192.168.0.1. A web interface is
displayed.
3. Upload new software or reset to factory default.
Software update
4. Reboot the EXPLORER 7100GX.
98-147366-AChapter 5: Service5-11
Status signalling with LEDs and status messages
5.3Status signalling with LEDs and status messages
Built-In Test Equipment
The EXPLORER 7100GX has a Built-In Test Equipment (BITE) function in order to make fault
diagnostics easy during service and installation. The BITE test is performed during:
• Power On Self Test (POST), which is automatically performed each time the system is
powered on.
• Person Activated Self Test (PAST), which is initiated by starting a self test in the web
interface HELPDESK > Self test.
For details on error messages after a POST or a self test see Event list on page 5-3 and
System messages on page B-1.
Means of signalling
The EXPLORER 7100GX provides various methods for signalling the system status. There are
LEDs on the front panel of the ACU to signal Power on/off, Logon and Fail/Pass. There is
also the built-in web interface of the ACU which shows any events (BITE error codes) with a
short message describing each error. This is also displayed in the ACU.
In an error situation, one of the following system status messages may be shown:
• ACU POST error
• ADU POST error
• SAFE MODE (plus information about the specific error, see System messages on page B-
Steady redA fault which prevents operation is present
in the system (ACU, ODU, MODEM).
Flashing greenA Power On Self Test (POST) or Person
Activated Self Test (PAST) in progress. The
current status is displayed.
Flashing redActive BITE failure or warning. The event is
shown in the ACU display.
Steady greenNo faults.
Table 5-1: LEDs on the ACU (Continued)
5.3.2Status information of the modem
The modem status is shown in the display of the EXPLORER 7100GX in the menu Modem
and also in short form in the upper status line. The current status is communicated by a text
string: Steady green, red or yellow, or flashing green, red or yellow.
•NET LED
•STAT LED
•TX LED
•RX1 LED
•RX2 LED
•PWR LED
•TEMP LED
•FAN LED
Figure 5-12: Modem information
98-147366-AChapter 5: Service5-13
To return units for repair
5.4To return units for repair
Should your Cobham SATCOM product fail, please contact your dealer or installer, or the
nearest Cobham SATCOM partner. You will find the partner details on
www.cobham.com/communications-and-connectivity/satcom where you also find the
Cobham SATCOM Self Service Center web-portal, which may help you solve the problem.
Your dealer, installer or Cobham SATCOM partner will assist you whether the need is user
training, technical support, arranging on-site repair or sending the product for repair. Your
dealer, installer or Cobham SATCOM partner will also take care of any warranty issue.
5-14Chapter 5: Service98-147366-A
Appendix A
Technical specifications
Technical specificationsA
This appendix has the following sections:
• Specifications
• Product Dimensions
A.1Specifications
Ka-BandReceiveTra nsmit
Feed2 Port Circular
Frequency range (GHz)19.2 - 20.229 - 30
Gain (dBi ± 0.2)41.044.5
Axial ratio (dB) 1.5 1.0
PolarizationLHCPRHCP
Max On-Axis EIRP Spectral Density (dBW/40kHz) per
FCC 25.138
G/T (dB/°K) @ 30EL with 1.5dB NF LNB (20C) (Midband)19.9
BUC output power (P1dB) (W)5
Reflector
Size1.0 m
OpticsOffset, Prime focus, 0.8 F/D
ConstructionSingle piece, resin fibre composite
Mechanical characteristics
Axis Drive System2-Axis positioner
Mount GeometryElevation over azimuth
36.5
98-147366-AA-1
Travel:-Azimuth± °200° from stow position
Travel:-Elevation-4° to
Power requirement
ACU: 100-240 VAC, 4.1-1.7 A, 47-63 Hz
GMU: 100-240VAC, 0.9-0.4 A, 47-63 Hz
86°
Specifications
Weights and measures
Antenna, approx. weight45 kg (100 lbs) without BUC / LNB
Antenna, approx. length156 cm (61.5")
Antenna, stowed height
Antenna, deployed height
34.3 cm (13.5")
151.4 cm (60")
(*with load frame)
GX modem unit, approx. weight4.5 kg (10 lbs)
GX modem unit, approx. dimensions1 U, 19 inch
4.4 x 48 x 33 cm (1.75 x 19 x 13 inch)
ACU unit, approx. weight4.5 kg (10 lbs)
ACU, approx. dimensions1 U, 19 inch,
4.4 x 48 x 33 cm (1.75 x 19 x 13 inch)
Environmental characteristics
Wind Speed - Operational72 km/h (45 mph)
- Survival (deployed)105 km/h (55 mph)
- Survival (stowed)129 km/h (80 mph)
Temperature - Operational, antenna-30° to +52°C (-22° to +125°F)
Temperature - Storage. antenna-40° to +60°C (-40° to +140°F)
Temperature - Operational, ACU and GMU-25° to +55°C (-13° to +131°F)
Temperature - Storage. ACU and GMU-40° to +85°C (-40° to +185°F)
• POST (Power On Self Test) – a self test performed at every power-up.
• PAST (Person Activated Self test) – started in the web interface
• CM (Continuous Monitoring) – automatically performed while the system is in
operation.
When the EXPLORER 7100GX detects an event that requires your action, it issues an event
message and the red Fail/Pass LED in the LED panel of the ACU is lit. As long as an event is
active, it is shown in the ACU display and in the web interface (in HELPDESK > Event list or
click the event icon on the DASHBOARD).
Active events and notifications are shown. As soon as the
event is cleared, it is not displayed any longer. It is then moved
to the Notifications section. Notifications are cleared after 24
hours.
State the Event ID when contacting your service partner.
The event description might contain a number of digits in brackets, e.g. (00000005). This is
supplemental information and used for service and diagnostics purposes.
98-147366-AB-1
List of events
B.2List of events
Error code
(ID)
08065-0ADM WARNING GNSS dataMissing GPS data (fix).
08067-0ADM ERRORPCB temperatureADM temperature too high. The ACU is not
0806A-0ADM WARNING VMU connectionThe ACU has lost connection with the sat
0806C-0ADM ERRORVMU frequency setupThere is a mismatch in the frequency setup.
0806E-0ADM ERRORVMU 10 MHz referenceThe VMU Rx or Tx reference signal is not
SeverityDescriptionExplanation
equipped with a fan, so make sure there is
compliance with the environmental
specifications.
modem.
Probably the sat modem is not configured
correctly to match the requirements of the
ACU and antenna. A common mismatch is the
absence of Rx or Tx LO parameter in the VSAT
modem.
present. Whether this error Rx or Tx reference,
depends on the users selection on the modem
profile page. Make sure VMU Rx/Tx cable is
connected and that the VMU is configured to
output the RX/TX reference signal.
08078-0ADM WARNING VMU TX frequency invalid VSAT modem unit provided a TX frequency of
zero. This may degrade tx performance. To
remove this warning re-configure the modem
to provide the correct tx frequency.
08104-0ADM ERRORAntenna communicationThe ACU cannot communicate with the
antenna. Check cable and antenna.
08107-0ADM ERRORADM FPGA loadThe ADM FPGA cannot be initialised and
loaded.
0810A-0ADM ERRORADM production dataProduction data has been corrupted.
0810C-0ADM ERRORFile system integrityOne or more file system partitions are corrupt.
You may have lost your settings and collected
statistics. If restarting the system does not
help, contact your service partner.
Table B-1: Event messages
B-2Appendix B: System messages98-147366-A
List of events
System messages
Error code
(ID)
SeverityDescriptionExplanation
0810D-0ADM ERRORAntenna communicationLink to the ACU could not be established. Either
the ACU is malfunctioning, or - if the system
software has just been updated - the software
is too old and is not compatible with the ACU
hardware.
08800-0ADM ERRORInternal power supplyAn internal power supply voltage is outside its
legal range.
08840-0ADM WARNING Master PLL lockThe master PLL has lost lock. Check the input
reference signal.
08841-0ADM ERRORTuner lockThe internal tuner PLL was unable to lock.
08842-0ADM WARNING GSC demodulatorThe GSC demodulator has reported an error.
08843-0ADM WARNING DVBS demodulatorThe DVBS demodulator cannot be initialised
and loaded correctly.
08844-0ADM WARNING BUC voltageThe BUC voltage is out of range.
08845-0ADM WARNING LNB voltageThe LNB voltage is out of range. The LNB might
be switched off to protect the power supply
circuitry. Reactivate satellite profile to try
again, check LNB cable and surroundings if the
problem persists.
08880-0ADM ERRORWLAN configuration error Configuration of WLAN module failed.
08A00-0ADM WARNING GX Core Module fanThere is a problem with the Core Module fan.
Check/clean and replace if necessary.
08A01-0ADM WARNING GX Core Module heaterThere is a problem with the Core Module
heater. Check and replace if necessary.
08A02-0ADM WARNING GX Core Module
temperature
The Core Module temperature is out of range.
It may affect performance, and it will be shut
down if the situation gets worse.
08A03-0ADM ERRORGX Core Module powerThe Power Good signal from the Core Module
is low. Check cables.
08A04-0ADM WARNING iDirect modemThe ACU detected a warning/error in the
iDirect modem. Log into the modem for more
information. Info:
0x00000001: Temperature error
0x00000002: Test error
0x00000004: Fan error
Table B-1: Event messages (Continued)
98-147366-AAppendix B: System messagesB-3
List of events
Error code
(ID)
SeverityDescriptionExplanation
09000-0KDM ERRORKDM 3V3 supplyInternal 3V3 voltage supply error in the KDM.
09001-0KDM ERRORKDM 12V supplyInternal 12V voltage supply error in the KDM.
09002-0KDM ERRORKDM displayDisplay hardware error in the KDM.
09010-0KDM ERRORKDM link/SW versionLink to the KDM module could not be
established. Either the KDM board is
malfunctioning, or - if the system software has
just been updated - the software is too old and
is not compatible with the KDM hardware.
Table B-1: Event messages (Continued)
Event ID SeverityDescriptionExplanation
0C001ErrorCompass/dishNot seeing the compass
0C002ErrorGNSS position/velocity Not detecting any GPS satellite
0C003ErrorBase angle levelAntenna base angle exceeds 8°. Level the antenna
0C005ErrorAZ major over travelAntenna has been driven beyond the azimuth electrical limit
0C006Warning AZ over travelAntenna has reached the electrical limit
0C007ErrorSNR communicationSSI values are not being received
0C008Warning EL over travelAntenna has reached the electrical limit
0C009ErrorAZ motor movementNot detecting any azimuth motor movement
0C010ErrorEL motor movementNot detecting any elevation motor movement
0C011ErrorLow elevationAntenna is reporting low elevation fault
0C013ErrorNo transponder foundThe acquisition algorithm could not identify a transponder
Table B-2: Event messages of the antenna
B-4Appendix B: System messages98-147366-A
Appendix C
Approvals
ApprovalsC
This appendix lists the approvals for EXPLORER 7100GX.
98-147366-AC-1
C-2Appendix C: Approvals98-147366-A
Glossary
Glossary
Glossary1
A
ABSADU Bus Slave
ADMACU Digital Module. A main processor board in the ACU.
AMBAntenna Module Bus
B
BUCBlock Up Converter. The BUC can be thought of the “transmitter”, and its actions are
effectively the direct opposite to the LNB. The BUC consists of the Up Converter and HPA.
C
CMContinuous Monitoring
D
DVBDigital Video Broadcasting, a set of standards relating to digital television.
F
FPGAField Programmable Gate Array
G
GNSSGlobal Navigation Satellite System, e.g. GPS.
GPSGlobal Positioning System. A system of satellites, computers, and receivers that is able to
determine the latitude and longitude of a receiver on Earth by calculating the time
difference for signals from different satellites to reach the receiver.
GSCGlobal Signaling Channel.
GXGlobal Xpress, high-speed broadband network, a worldwide Ka-band mobile satellite
system.
I
IFLInter-Facility Link
IMSOInternational Mobile Satellite Organisation. An intergovernmental organisation that
oversees certain public satellite safety and security communication services provided via
the Inmarsat satellites.
IPInternet Protocol. The method or protocol by which data is sent from one computer to
another on the Internet.
98-147366-AGlossary-1
Glossary
K
KDMKeyboard and Display Module of the ACU
L
LANLocal Area Network
LEDLight Emitting Diode
LNBLow Noise Blockdown Converter. A device used to amplify or boost the weak received
signal without amplifying the noise signals (hence the “low noise” part of LNB) and to
convert the high frequencies of the signal into lower frequencies, a process called down
converting, for conveyance to the indoor equipment (demodulator) for processing.
P
PASTPerson Activated Self Test
POSTPower On Self Test. A system test that is activated each time the system is powered on.
R
RFRadio Frequency. Electromagnetic wave frequencies between about 3 kHz and about 300
GHz including the frequencies used for communications signals (radio, television, cellphone and satellite transmissions) or radar signals.
RURack Unit
S
SSIDService Set IDentifier. An SSID is the name of a wireless local area network (WLAN). All
wireless devices on a WLAN must use the same SSID in order to communicate with each
other.