EXPLORER 540
User & integrator’s manual
Document number: 98-148232-E
Release date: 3 August 2018
Disclaimer
Any responsibility or liability for loss or damage in connection with the use of this product and the
accompanying documentation is disclaimed by Thrane & Thrane A/S. The information in this manual is
provided for information purposes only, is subject to change without notice and may contain errors or
inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone
relying on this information should acquire the most current version e.g. from www.cobham.com/satcom,
Cobham SYNC Partner Portal, or from the distributor. Thrane & Thrane A/S is not responsible for the
content or accuracy of any translations or reproductions, in whole or in part, of this manual from any
other source. In the event of any discrepancies, the English version shall be the governing text.
Thrane & Thrane A/S is trading as Cobham SATCOM.
Copyright
© 2018 Thrane & Thrane A/S. All rights reserved.
Manufacturer address
Thrane & Thrane A/S, Lundtoftegaardsvej 93 D, DK-2800, Kgs. Lyngby, Denmark
Trademark acknowledgements
• Inmarsat is a registered trademark of the International Maritime Satellite Organisation (IMSO) and
is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.
• Other product and company names mentioned in this manual may be trademarks or trade names of
their respective owners.
98-148232-E ii
Safety summary 1
The following general safety precautions must be observed during all phases of operation, service
and repair of this equipment. Failure to comply with these precautions or with specific warnings
elsewhere in this manual violates safety standards of design, manufacture and intended use of the
equipment. Thrane & Thrane A/S assumes no liability for the customer's failure to comply with
these requirements.
If the equipment is used in a manner not specified by the manufacturer, the protection provided
by the equipment may be impaired.
Keep away from live circuits
Operating personnel must not remove equipment covers, other than the cover for the interface
enclosure. Component replacement and internal adjustment must be made by qualified
maintenance personnel. Do not replace components with the power cable connected. Under
certain conditions, dangerous voltages may exist even with the power cable removed. To avoid
injuries, always disconnect power and discharge circuits before touching them.
Do not substitute parts or modify equipment
Because of the danger of introducing additional hazards, do not substitute parts or perform any
unauthorized modification to the equipment.
Keep away from antenna front
This device emits radio frequency energy when switched on. To avoid
injury, keep a minimum safety distance of 1 m from the antenna front
when the EXPLORER 540 is on.
Garder à l'écart de l'avant de l'antenne
Le présent appareil émet des radiofréquences lors de son utilisation. Afin
d'éviter tout risque pour la santé, une distance minimale de 1 m est nécessaire entre l'utilisateur et
l'avant de l'EXPLORER 540.
Observe marked areas
Under extreme heat conditions do not touch areas of the EXPLORER 540
that are marked with this symbol, as it may result in injury.
C1D2
This equipment is suitable for use in Class I, Division 2, Groups A, B, C and
D OR non-hazardous locations only.
This equipment must be installed using wiring methods as required for Class I, Division 2 as per the
NEC and/or CEC.
WARNING! EXPLOSION HAZARD – Do not connect or disconnect
equipment unless power has been removed or the area is known to be nonhazardous.
98-148232-E iii
Antenna safety instructions
Antenna safety instructions 2
Use only manufacturer supplied antennas.
Antenna minimum safe distance: 1 m
Antenna gain
Directional, with maximum gain of 11.25 dBi (with reference to isotropic).
The Federal Communications Commission has adopted a safety standard for human
exposure to RF (Radio Frequency) energy which is below the OSHA (Occupational Safety
and Health Act) limits.
Antenna mounting
The antenna supplied by the manufacturer must be located such that during radio
transmission, no person or persons can come closer than the above indicated minimum
safe distance to the front face of the antenna, i.e. 1 m.
L'antenne fournie par le fabricant doit être placée de telle sorte que, durant les
transmissions radio, personne ni aucun groupe de personnes ne puisse s'approcher à une
distance inférieur à la distance de sécurité minimal indiquée ci-dessus, c.-à-d., 1 m.
To comply with current FCC RF Exposure limits, the antenna must be installed at or
exceeding the minimum safe distance shown above, and in accordance with the
requirements of the antenna manufacturer or supplier.
Radiation warning
You, as the qualified end-user of this radio device, must control the exposure conditions
of bystanders to ensure the minimum separation distance (above) is maintained
between the antenna and nearby persons, for satisfying RF Exposure compliance. The
operation of this transmitter must satisfy the requirements of General Population/
Uncontrolled Environment. Only use the terminal when persons are at least the
minimum distance from the front face of the antenna.
WARNING! Maintain a separation distance of at least 1 m from the front
face of the antenna to a person.
98-148232-E iv
About this manual
About this manual 3
Intended readers
This manual is a user and integrator’s manual for the EXPLORER 540. The manual is
intended for anyone who is using or intends to use the EXPLORER 540, including system
integrators. No specific skills are required to operate the EXPLORER 540. However, it is
important that you observe all safety requirements listed in the Safety summary in the
beginning of this manual, and operate the EXPLORER 540 according to the guidelines in
this manual.
Related documents
The following documents are related to this manual and to the EXPLORER 540 system.
Typography
Title and description
EXPLORER 540 Installation guide (English) 98-148231
EXPLORER 540 Installation guide (German) 98-150246
EXPLORER 540 Installation guide (French) 98-150247
EXPLORER 540 Installation guide (Spanish) 98-150248
EXPLORER 540 Installation guide (Russian) 98-150249
EXPLORER 540 Installation guide (Japanese) 98-150250
EXPLORER 540 Installation guide (Chinese) 98-150251
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
•To emphasize words.
Example: “Do not touch the antenna front during pointing”.
Document
number
• To indicate what the user should select in the user interface.
Example: “Select Control panel > LAN and click Enable”.
Italic is used to emphasize the paragraph title in cross-references.
Example: “For further information, see Connecting Cables on page...”.
Courier is used to indicate low level commands, e.g. AT commands.
98-148232-E v
Table of contents
Chapter 1 Introduction to EXPLORER 540
General description ......................................................................................................................... 1
Features and interfaces of the EXPLORER 540 ............................................................. 2
Your EXPLORER 540 terminal ................................................................................................... 4
Services ................................................................................................................................................... 5
Optional: To use a cellular network (dual mode) ......................................................... 7
System overview .............................................................................................................................. 8
Chapter 2 To get started
To unpack the EXPLORER 540 ................................................................................................. 9
SIM card ...............................................................................................................................................10
Cable connections .........................................................................................................................11
Fixed installation of the EXPLORER 540 ..........................................................................13
To power the EXPLORER 540 .................................................................................................13
Installation process .......................................................................................................................13
To access the web interface ...................................................................................................17
M2M application examples .....................................................................................................18
Chapter 3 Operation
Local or remote control ..............................................................................................................23
To access the terminal using AT commands ................................................................24
To access the terminal from a remote location .........................................................25
Security setup ...................................................................................................................................34
To control data connections (PDP contexts) ...............................................................36
Power-saving .....................................................................................................................................40
Remote software upgrade ........................................................................................................42
File transfer ........................................................................................................................................43
Status of the EXPLORER 540 ...................................................................................................46
Control or status with GPIO pin 3 ........................................................................................46
98-148232-E vi
Chapter 4 Configuration with web interface
The web interface ..........................................................................................................................48
To control data connections from web interface .....................................................51
To set up your data connection packages (BGAN M2M) .....................................52
Status information .........................................................................................................................56
The Control panel ..........................................................................................................................58
To restart the installation process (BGAN) ....................................................................58
To use the logs .................................................................................................................................59
Terminal settings ............................................................................................................................61
Advanced LAN ..................................................................................................................................67
To manage connected devices (Traffic control) .......................................................69
Table of contents
To set up tracking and location reporting ......................................................................72
Support features .............................................................................................................................74
Advanced settings .........................................................................................................................77
To enter the SIM PIN in the web interface ...................................................................91
Optional: To set up cellular network for data ...............................................................93
Chapter 5 Maintenance and troubleshooting
Support .................................................................................................................................................99
Software update ..........................................................................................................................100
Reset button ...................................................................................................................................101
Maintenance ..................................................................................................................................102
Troubleshooting ...........................................................................................................................102
Log files ..............................................................................................................................................111
To reset the administrator password ..............................................................................111
Help desk ...........................................................................................................................................112
List of reserved IP subnets ....................................................................................................113
App. A Technical specifications
General specifications ..............................................................................................................114
Interfaces specifications ........................................................................................................115
Built-in BGAN antenna .............................................................................................................118
98-148232-E vii
Outline drawing ............................................................................................................................119
Optional EXPLORER 540 LTE Modem .............................................................................121
App. B Command reference
Overview of M2M AT and SMS commands ...............................................................126
SMS remote commands .........................................................................................................127
AT commands ...............................................................................................................................132
App. C BGAN non-M2M functions
To control data connections from web interface (BGAN) ...............................143
To set up data connections ..................................................................................................145
To make phone calls over BGAN (not M2M version) ..........................................146
Table of contents
To manage VoIP phones or smartphones ...................................................................149
App. D Conformity
CE ...........................................................................................................................................................150
IC ...........................................................................................................................................................150
FCC .......................................................................................................................................................150
Japanese Radio Law and Japanese Telecommunications Business Law
Compliance.
....................................................................................................................................151
Glossary ...................................................................................................................................................................153
Index ...................................................................................................................................................................159
98-148232-E viii
Chapter 1
Introduction to EXPLORER 540
General description
The EXPLORER 540 is a small and light BGAN M2M terminal, with the option to operate on
both Inmarsat and cellular networks. The durable casing and a dust and water resistant design
makes the EXPLORER 540 the perfect choice for any kind of fixed outside installation.
Depending on your airtime subscription, the EXPLORER 540 either operates as an M2M
(machine-to-machine) terminal or as a BGAN class 2 terminal.
1
With the optional EXPLORER 540 LTE Modem, the EXPLORER 540 provides unique flexibility
and M2M data communication cost-control, as it ensures the most cost-effective
communication service can be chosen. The dual-mode operation delivers significant fail-over
capabilities with the automatic switching between the BGAN network and the cellular network.
For organizations transferring critical real-time data within their M2M networks, the dual mode
of the EXPLORER 540 can provide unmatched service availability.
98-148232-E General description 1
Chapter 1: Introduction to EXPLORER 540
Features and interfaces of the EXPLORER 540
Features
M2M or BGAN class 2, depending on airtime subscription (SIM card)
Automatic installation function
Standard data up to 464/448 kbps (download/upload)
Remote management
SMS for remote management
Power save functions with various “wake on” methods (timer, input pin and wake-on-LAN)
Software upgrade and file transfer over-the-air
2 watchdog functions
• Connection watchdog (Link monitoring)
• Terminal watchdog that continuously monitors the operational condition of the
terminal
Automatic Context Activation (ACA)
For the M2M version only:
• Inmarsat M2M Access Platform
• Access to Inmarsat FTP server for firmware upgrade
For the non-M2M version: only
• Streaming data rates of 32, 64 and 128 kbps
• Voice over IP (Standard voice 4 kbps AMBE+2 codec or Premium voice 3.1 kHz audio 64
kbps)
IP66 protection
Built-in web interface allowing you to manage connections and customize the terminal to
your specific needs, using a computer
Support for GPS, GLONASS and BeiDou navigation systems
Optional cellular modem for dual mode operation
For cellular operation: Optional PRISM technology (Private Routing & Intelligent System
Management) for seamless and transparent data transfer independent of the network used
(Cellular network or the BGAN backup connection)
Dedicated connections (BGAN only)
98-148232-E Features and interfaces of the EXPLORER 540 2
Interfaces
There are no external connectors on the EXPLORER 540. The following interfaces are
contained inside the compartment at the back of the EXPLORER 540:
LAN interface with Power over Ethernet (PoE) input
I/O ports for control of power save mode and for remote control/status
Power input from:
• PoE+ (IEEE 802.3at type 2 class 4, 25 W) or
• separate DC power source, e.g. a battery (max. range 10.5-32 VDC)
USB interface for connection to EXPLORER 540 LTE Modem
For specifications on the interfaces, see Interfaces specifications on page 115.
Approvals/certificates
Chapter 1: Introduction to EXPLORER 540
Country Approval / certificate
EU CE
US FCC
Canada IC
Australia / New Zealand RCM
Russia Type approval certificate in the
field of communications
Japan Radio Law
International GMPCS
International C1D2
International Inmarsat Class 2 Type Approved
and BGAN M2M Certified
98-148232-E Features and interfaces of the EXPLORER 540 3
Your EXPLORER 540 terminal
Antenna for
BGAN and GNSS
LAN
Optional: USB cable for external
EXPLORER 540 LTE Modem
BGAN SIM card
Status LED
DC power
Cable glands for:
Optional:
EXPLORER 540 LTE Modem
EXPLORER 540 overview
The EXPLORER 540 is a small, compact unit comprising transceiver and antenna in one unit.
Chapter 1: Introduction to EXPLORER 540
User interfaces
The web interface is a built-in web interface for easy configuration. The web interface is
accessed from a computer connected to the EXPLORER 540, using an Internet browser. No
installation of software is needed on the computer. For further information on the web
interface, see The web interface on page 48.
With AT commands you can configure and control the EXPLORER 540 from a computer
using a Telnet session, or from connected equipment, e.g. in M2M applications. For further
details see To access the terminal using AT commands on page 24.
With SMS commands you can configure and control the EXPLORER 540 remotely. For
details, see Remote access with SMS on page 25.
The distributors may have their own Graphical User Interface, which could be built on e.g.
Inmarsat's M2M API (M2MAP) or similar. Contact your distributor for information.
Antenna
The light-colored front of the EXPLORER 540 holds the antenna part comprising:
• GNSS (Global Navigation Satellite System) antenna supporting GPS, GLONASS and BeiDou.
98-148232-E Your EXPLORER 540 terminal 4
• BGAN antenna.
Note
• Cellular modem: If you have purchased the EXPLORER 540 LTE Modem option, you may
SIM card
The EXPLORER 540 requires a SIM card to go online with BGAN. Without a SIM card you can
still configure the terminal, but you cannot make calls nor access the internet.
Your SIM card determines whether your EXPLORER 540 is operating as an M2M terminal or as
a BGAN class 2 terminal.
SIM lock: The supplier may have locked the SIM card to a specific provider. For further
information, contact your supplier.
Chapter 1: Introduction to EXPLORER 540
have the cellular modem installed either on top of the compartment on the back of the
EXPLORER 540, or as a standalone unit connected to the EXPLORER 540 with a USB cable.
The EXPLORER 540 LTE Modem provides connection to cellular networks (2G, 3G and 4G).
If you are going to use the cellular modem option, a SIM card for cellular network
must be installed in the EXPLORER 540 LTE modem.
Services
BGAN services
The Inmarsat BGAN services are based on the BGAN I4 geostationary satellites and the
Alphasat satellite. The map below shows the coverage area.
98-148232-E Services 5
Note
The services available depend on the SIM card installed in the EXPLORER 540. You can
have A BGAN M2M subscription or a BGAN class 2 subscription.
BGAN M2M services
BGAN M2M gives you a data connection to remote equipment and applications. With a BGAN
M2M SIM card you have the following data capabilities:
• Standard data (background and interactive) up to 464 kbps/448 kbps.
• SMS for remote management.
Not supported: Streaming and voice calls.
BGAN class 2 services
With a BGAN Class 2 SIM card you have the following data capabilities:
• Standard data (background and interactive) up to 464 kbps/448 kbps.
Chapter 1: Introduction to EXPLORER 540
• Streaming data rates of 32, 64 and 128 kbps.
Via the EXPLORER 540 LAN interface, a SIP client (in a phone or M2M equipment) has the
following voice capabilities:
• Standard voice 4 kbps AMBE+2 codec
• Premium voice 3.1 kHz audio 64 kbps
Additionally:
• SMS for remote management
For details about non-M2M functions, see BGAN non-M2M functions on page 143.
Services with optional cellular modem
With the EXPLORER 540 LTE Modem installed and “Cellular modem preferred” or “Cellular
modem preferred (PRISM)” selected you have the following data capabilities:
• 2G, 3G or 4G data. Up to 150 Mbps (download) with LTE Cat. 4.
For specifications see Optional EXPLORER 540 LTE Modem on page 121.
Not supported:
Voice calls and SMS for remote management are not supported via cellular connection, but will
run on the standby BGAN connection when the EXPLORER 540 is in Cellular modem preferred
or Cellular modem preferred (PRISM) mode.
Dedicated connections are not supported in Cellular modem preferred nor Cellular modem
preferred (PRISM) mode.
For details, see Optional: To use a cellular network (dual mode) on page 7.
98-148232-E Services 6
Chapter 1: Introduction to EXPLORER 540
Note
EXPLORER 540
LTE Modem
(standalone)
EXPLORER 540
LTE Modem
(integrated)
Optional: To use a cellular network (dual mode)
The EXPLORER 540 is a BGAN terminal by default. However, if you are within coverage of a
cellular network, you may want to acquire an EXPLORER 540 LTE Modem and use the cellular
network as your primary connection. Note that you need a separate SIM card for the
EXPLORER 540 LTE Modem to access the cellular network, the EXPLORER 540 SIM card can
only be used for the BGAN network.
You can install the EXPLORER 540 LTE Modem as an integrated part of the EXPLORER 540, or
you can install it as a separate unit connected to the EXPLORER 540 with a USB cable
(standalone).
Some LTE Bands require that the LTE modem is installed in an external housing. See
specifications in Optional EXPLORER 540 LTE Modem on page 121
For installation of the EXPLORER 540 LTE Modem, see the Installation guide that comes with
the EXPLORER 540 LTE Modem.
For configuration, see Optional: To set up cellular network for data on page 93.
98-148232-E Optional: To use a cellular network (dual mode) 7
System overview
Note
M2M equipment
(including PoE source)
Internet
BGAN M2M service
via satellite
LAN with PoE
Power supply and additional equipment
There is one LAN interface and one DC power input on the EXPLORER 540.
The EXPLORER 540 works as a Powered Device (PD). This means it may be powered
by PoE, but it does not supply PoE.
Depending on your configuration, you may have to use a PoE switch or a PoE injector
connected to the LAN interface or a battery connected to the DC input in order to provide
power to the EXPLORER 540. For examples, see M2M application examples on page 18. You
may also need to provide a switch to be able to accommodate more than one LAN connection,
e.g. for local access to the web interface during installation or service.
M2M overview, example
In the example below, the M2M system has a built-in PoE switch, providing the power to the
EXPLORER 540 together with the M2M communication through the LAN interface.
Chapter 1: Introduction to EXPLORER 540
98-148232-E System overview 8
Chapter 2
To get started
This chapter describes:
• To unpack the EXPLORER 540
• SIM card
• Cable connections
• Fixed installation of the EXPLORER 540
• To power the EXPLORER 540
• Installation process
• To access the web interface
• M2M application examples
To unpack the EXPLORER 540
2
Initial inspection
Inspect the shipping carton immediately upon receipt for evidence of damage during
transport. If the shipping carton is severely damaged or water stained, request that the carrier's
agent be present when opening the carton. Save the carton packing material for future use.
WARNING! To avoid electric shock, do not apply
power to the system if there is any sign of shipping
damage to any part of the front or rear panel or the
outer cover. Read the safety summary at the front of this
manual before installing or operating the system.
After unpacking the system, inspect it thoroughly for hidden damage and loose components or
fittings. If the contents are incomplete, if there is mechanical damage or defect, or if the
system does not work properly, notify your dealer.
98-148232-E To unpack the EXPLORER 540 9
What’s in the delivery
Important
The following items are included in the delivery:
•EXPLORER540 terminal
•Pole mount kit
• 2 Cable glands and 1 Blind plug
• Torx bit for mounting/dismounting the cover for the interface enclosure
• Installation guide for EXPLORER 540
SIM card
SIM card for BGAN operation
The BGAN SIM card determines whether the terminal operates as an M2M terminal or a BGAN
class 2 terminal.
Chapter 2: To get started
Do not insert or remove the SIM card while the EXPLORER 540 is powered!
You insert the SIM card before installing the EXPLORER 540. The picture below shows the
location of the SIM card holder, in the interface enclosure at the back of the terminal.
For details on how to insert the SIM card, see the installation guide.
Optional: SIM card for cellular operation
The EXPLORER 540 LTE Modem must also have a SIM card installed. For details, see the
Installation guide that comes with the EXPLORER 540 LTE modem.
98-148232-E SIM card 10
Cable connections
Note
Note
DC inputLAN I/O
USB
GND
Note
There are no external connectors on the EXPLORER 540. All cable connections on the
EXPLORER 540 are made during installation.
Remove the small cover at the back of the terminal and
connect the cables to the relevant terminals or
connectors. Two ATEX approved cable glands with
gaskets are provided for the cables.
For C1D2 operation, use cable glands that
comply with NEC501.10b.
See Interfaces specifications on page 115 for
specifications and pin-out for the interfaces.
See the section below for instructions specific to the DC
input.
See the EXPLORER 540 Installation guide for details on
how to connect cables in the EXPLORER 540.
Chapter 2: To get started
If you are going to use the optional EXPLORER 540 LTE Modem, connect the modem
to the USB connector. For details see the installation guide included with the
EXPLORER 540 LTE modem.
Instructions for power input
Use one of the following power sources (connected at installation, see the Installation guide):
• PoE+ via the LAN interface
• 12 or 24 VDC nominal, e.g. from a battery (absolute maximum rating 10.5-32 VDC)
When you use the EXPLORER 540 with the LTE modem, a separate DC supply is
recommended instead of PoE in order to supply sufficient power for the LTE modem
as well as the EXPLORER 540.
Requirements for DC input
Observe the following requirements for connecting to the DC input:
• Power supply: Use only fused or current limiting power supply.
•Cable requirements:
• Wire size 1.5 mm
• Torque for screw terminals: 4.5 lbf in
• Temperature rating: Min. 105 °C
• Max. length: 12 m at 12 VDC, 200 m at 24 VDC
• UV resistant cable
2
, copper
98-148232-E Cable connections 11
Requirements for LAN (PoE) input
Observe the following requirements for connecting power to the LAN input:
• Must comply with the requirements for PoE+ IEEE 802.3at type 2 class 4.
•Cable requirements:
• Temperature rating: Min. 95 °C
To connect to the DC input
CAUTION! Make sure there is no power on the cables while you connect them
to the EXPLORER 540.
Use a flat blade screw driver (max. 3.5 mm wide) to unscrew and fasten the screw terminals. Do
as follows:
1. Lead the cable through the cable gasket at
the DC input.
Chapter 2: To get started
2. If the DC cable is shielded, insert the end of
the shield into the terminal marked 3-GND in
the DC terminal block and tighten the screw
to torque 4.5 lbf in.
3. Insert the negative wire into the terminal
marked 2-DCIN- in the DC terminal block and
tighten the screw to torque 4.5 lbf in.
4. Insert the positive wire into the terminal marked 1-DCIN+ in the DC terminal block and
tighten the screw to torque 4.5 lbf in.
5. Tighten the cable gland.
98-148232-E Cable connections 12
Fixed installation of the EXPLORER 540
Important
To install the EXPLORER 540 in a fixed installation, use the pole mount kit included in the
delivery.
Chapter 2: To get started
For details on how to install the EXPLORER 540, see the included installation guide.
Make sure all cables are connected and the Installation process for satellite
operation is completed before you fasten the EXPLORER 540 in your fixed
installation.
To power the EXPLORER 540
The EXPLORER 540 has no power switch, but is automatically switched on when power is
applied to the DC input or the LAN interface (PoE).
For details how to connect power, see Instructions for power input on page 11.
Installation process
Physical installation
See also the supplied Installation guide.
A pole mount kit is included in the delivery. To mount the
EXPLORER 540 on a pole, do as follows:
1. Attach the base of the pole mount bracket to the
EXPLORER 540 using the included Hex L key on the 4
screws.
CAUTION! Max. length of the screws is 9
mm! Longer screws can damage the
EXPLORER 540.
98-148232-E Fixed installation of the EXPLORER 540 13
2. Unscrew two of the long screws from the pole mount
kit to leave one side open for the pole.
3. Place the pole mount kit with the EXPLORER 540
around the pole as shown.
4. Remount the two remaining long screws. Do not
tighten the screws completely until you have pointed
the antenna.
BGAN or cellular network
The EXPLORER 540 is a BGAN terminal. However, if you have purchased the EXPLORER 540 LTE
modem option, you can use the cellular network when it is available, with BGAN as backup. See
Optional: To use a cellular network (dual mode) on page 7.
To use the BGAN network, you must first point the antenna in the direction of the satellite and
find the best possible signal strength. For fixed installation you only have to do this once. See
the next sections for details.
Chapter 2: To get started
Pointing
Before pointing the antenna you can use the coverage map below to find your approximate
location in relation to the satellites. Pointing is part of the Installation procedure described in
the next section.
The Inmarsat satellites are positioned above the equator, at the centre of each “footprint”.
98-148232-E Installation process 14
Installation process for satellite operation
Note
Note
LED
PIN code: Normally you are not required to enter a PIN code for the BGAN service,
because the SIM PIN is either disabled or set up for automatic validation. However, if
the PIN is enabled and not set up for auto validation, you have to enter the PIN before
you can access the BGAN network. For details, see To enter the SIM PIN in the web
interface on page 91.
APN: By default, the terminal is set up to use the APN from the SIM card. However, if
the SIM card requires a user defined APN, the installation process will fail, because the
APN is not defined. If this is the case, use the web interface to enter the APN and
restart the installation. For details, see To change the APN for a connection package
on page 52 and To restart the installation process (BGAN) on page 58.
The installation process starts up automatically when you apply power to the EXPLORER 540.
The process is as follows:
Chapter 2: To get started
1. Apply power to the EXPLORER 540 from a separate power supply or from a PoE source.
The light indicator (LED) between the two cable glands shows the status during startup.
1
• Green flashing rapidly: Starting up
• Yellow flashing: BGAN pointing
2. When the LED flashes yellow and you hear the pointing sound, you can start pointing the
antenna.
3. Turn and tilt the EXPLORER 540 until
you have obtained the highest possible
signal strength (when the pointing
sound is continuous you have the
optimum signal, see the next section
Audio assisted pointing).
4. Tighten the screws to fix the
EXPLORER 540 in the pointed position.
When the signal has been stable for
2
about 60 seconds
the pointing
procedure automatically ends, and the terminal attempts to register on the network and
verify the satellite connection (LED flashing green).
CAUTION! When the connection is established, keep the minimum safety
distance of 1 m from the antenna front face. The antenna radiates
microwave power as soon as the pointing procedure is completed.
1. If you have a computer connected to the EXPLORER 540, you can follow the process in
the web interface, see
2. If the terminal detects a signal but the signal is not stable, it will stop the pointing process after 8
minutes and proceed with the installation process. If no signal is detected within 10 minutes, the
pointing and installation process will stop and the installation status will be shown as failed.
98-148232-E Installation process 15
To restart the installation process (BGAN) on page 58.
5. When installation is completed successfully, the LED turns steady green and then, after a
Note
Note
few minutes, the light goes off. If you have enabled Automatic Context Activation, the
data connection is established automatically.
The LED is off after successful installation. The LED only comes on again during
reboot or if you restart installation.
If the LED is steady yellow after pointing, it means the installation failed. See
Troubleshooting on page 102.
6. The EXPLORER 540 is now ready for use. For details on how to access the EXPLORER 540
from a remote location, see To access the terminal from a remote location on page 25.
After successful installation, the EXPLORER 540 will automatically register on the BGAN
network at every power-up and, if Automatic Context Activation is enabled, establish a data
connection again. This is also the case following one of the “wake-on” actions after power save.
Audio assisted pointing
Chapter 2: To get started
By default, the EXPLORER 540 uses a pointing sound to indicate the signal level during the
pointing procedure (Audio assisted pointing). The sound pattern is as follows:
• Poor signal strength: • • • •
• Good signal strength: •••••••••••••••••••
• Optimum signal strength: (continuous sound instead of single “beeps”)
You can disable the pointing sound using the web interface. For details, see To enable or
disable the pointing sound on page 66.
To repoint the antenna
You may need to point the antenna again later, e.g. if the terminal has been moved or the
signal is blocked.
To start the installation process again, you can do one of the following:
• Use the web interface (
installation process (BGAN) on page 58.
• Reset the EXPLORER 540 using the Reset button inside the interface enclosure on the back
of the terminal. See Reset button on page 101.
(Control panel) and then Installation). See To restart the
98-148232-E Installation process 16
Do you need a PIN? (BGAN)
Important
Note
Important
If your EXPLORER 540 is used in an unmanned M2M system, you will not be able
to enter a PIN code. In this case we strongly recommend enabling Auto SIM
PIN validation in the web interface before using the system. See below.
To avoid having to enter a PIN at startup, you have two options:
•Enable Auto SIM PIN validation. See Auto SIM PIN validation on page 79.
With this option enabled, the EXPLORER 540 automatically sends the PIN to the SIM card
at every startup. Note that if you later want change the SIM card, you should first disable
Auto SIM PIN validation.
• Disable the use of a SIM PIN. See To enable or disable the use of a SIM PIN on page 79.
When the SIM PIN is disabled, the SIM can be used by other terminals without a PIN.
If you are using a SIM PIN in your system, you can enter the SIM PIN from the built-in web
interface. For details, see To enter the SIM PIN on page 91.
If you are asked for a PIN in the web interface and you select Cancel, you cannot
communicate on the network, but you can access all settings.
Chapter 2: To get started
To access the web interface
You can use the built-in web interface for configuration and operation of the EXPLORER 540.
To access the web interface, do as follows:
1. Start up the terminal.
2. Connect your computer to the LAN interface of the terminal. If the terminal is already
installed in your system, you must connect via a router or switch, because there is only one
LAN interface on the EXPLORER 540.
3. Open your browser and enter the IP address of the terminal in the address bar. The default
IP address of the terminal is 192.168.0.1.
4. Log in as user or administrator. Default user names and passwords are:
• user: User name = user, password = <serial number of the EXPLORER 540>
• administrator: User name = administrator, password = admin
Remember to change the administrator password! See To change the
administrator password on page 77.
If the terminal is not yet installed, it will automatically start the installation procedure and the
web interface will show the progress. Otherwise the web interface will show the dashboard.
For more information on the web interface, see The web interface on page 48.
98-148232-E To access the web interface 17
M2M application examples
PoE
injector
M2M
equipment
Internet
LAN
LAN w. PoE
Battery
Probe
Solar panel
DC power
BGAN M2M service
via satellite
When an M2M SIM card is installed, the EXPLORER 540 uses the BGAN M2M service (see
BGAN M2M services on page 6).
If a PoE switch is not included in the connected M2M equipment, you must provide power
either through the LAN interface with a PoE injector or a PoE switch connected, or from a
battery connected to the DC input. The following sections show examples.
PoE injector
The picture below shows an example of an M2M application using a PoE injector to provide
the power to the EXPLORER 540 through the LAN interface. Note that the PoE injector must
comply with the requirements for PoE+ IEEE 802.3at type 2 class 4. The PoE injector is
connected to a power supply and “adds” power to the LAN connection for the EXPLORER 540.
For specifications and pinout for the LAN interface on the EXPLORER 540, see LAN interface
(X1 or X2) on page 115.
Chapter 2: To get started
98-148232-E M2M application examples 18
Separate battery supply
Battery
M2M
equipment
Internet
BGAN M2M service
via satellite
LAN
DC power
Solar panel
Probe
Another example is the scenario below, where power is supplied from a separate battery
connected to the DC input of the EXPLORER 540. This solution may be used e.g. if you want to
limit the power consumption, or if a PoE source is not available. For specifications and pinout
for the DC input on the EXPLORER 540, see DC power input (X4) on page 116.
For installation instructions, see the supplied EXPLORER 540 Installation guide. Note that you
must use a fused or current-limiting DC power supply (battery).
Chapter 2: To get started
98-148232-E M2M application examples 19
Dual operation
Battery
M2M
equipment
Internet
BGAN M2M service
via satellite
LAN
DC power
Solar panel
Probe
2G, 3G or 4G
service via
Cellular network
In the scenario below, an EXPLORER 540 LTE Modem is used to provide connection to a
cellular network while the BGAN connection is used for backup. Power is supplied from a
separate battery connected to the DC input of the EXPLORER 540, in order to provide enough
power for both the EXPLORER 540 and the LTE Modem.
• For specifications and pinout for the DC input on the EXPLORER 540, see DC power input
(X4) on page 116.
• For installation instructions, see the supplied EXPLORER 540 Installation guide. Note that
you must use a fused or current-limiting DC power supply (battery).
• For installation instructions for the EXPLORER 540 LTE Modem, see the guide included with
the EXPLORER 540 LTE Modem.
Chapter 2: To get started
98-148232-E M2M application examples 20
I/O pins
PoE
injector
M2M
equipment
Internet
LAN
LAN w. PoE
Battery
Probe
Solar panel
DC power
I/O
BGAN M2M service
via satellite
Chapter 2: To get started
The EXPLORER 540 has 3 I/O pins, two assigned pins and 1 general purpose pin.
• Request wake up (input)
• Terminal ready (output)
• Control/Status input/output
The Control/Status input/output can be configured (input/output and high/low) using the web
interface, and with AT commands you can control or read the status of the pin. For details on
the I/O pins, see I/O pins on page 89 and I/O connector (X5) on page 116.
.
98-148232-E M2M application examples 21
Chapter 3
Operation
This chapter describes operation and basic setup, primarily for M2M use.
For information on configuration with the web interface, see Configuration with web
interface on page 47.
This chapter describes:
• Local or remote control
• To access the terminal using AT commands
• To access the terminal from a remote location
• Security setup
• To control data connections (PDP contexts)
• Power-saving
• Remote software upgrade
• File transfer
• Status of the EXPLORER 540
3
For information on functions that are not available with an M2M subscription but only with a
standard BGAN subscription, see BGAN non-M2M functions on page 143.
98-148232-E 22
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