COBHAM EXPLORER 540 User & Integrator's Manual

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EXPLORER 540

User & integrator’s manual

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Document number: 98-148232-E

Release date: 3 August 2018

Disclaimer

Any responsibility or liability for loss or damage in connection with the use of this product and the accompanying documentation is disclaimed by Thrane & Thrane A/S. The information in this manual is provided for information purposes only, is subject to change without notice and may contain errors or inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone relying on this information should acquire the most current version e.g. from www.cobham.com/satcom, Cobham SYNC Partner Portal, or from the distributor. Thrane & Thrane A/S is not responsible for the content or accuracy of any translations or reproductions, in whole or in part, of this manual from any other source. In the event of any discrepancies, the English version shall be the governing text.

Thrane & Thrane A/S is trading as Cobham SATCOM.

Manufacturer address

Thrane & Thrane A/S, Lundtoftegaardsvej 93 D, DK-2800, Kgs. Lyngby, Denmark

Trademark acknowledgements

• Inmarsat is a registered trademark of the International Maritime Satellite Organisation (IMSO) and

is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.

• Other product and company names mentioned in this manual may be trademarks or trade names of their respective owners.

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Safety summary 1

The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment. Thrane & Thrane A/S assumes no liability for the customer's failure to comply with these requirements.

If the equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired.

Keep away from live circuits

Operating personnel must not remove equipment covers, other than the cover for the interface enclosure. Component replacement and internal adjustment must be made by qualified maintenance personnel. Do not replace components with the power cable connected. Under certain conditions, dangerous voltages may exist even with the power cable removed. To avoid injuries, always disconnect power and discharge circuits before touching them.

Do not substitute parts or modify equipment

Because of the danger of introducing additional hazards, do not substitute parts or perform any unauthorized modification to the equipment.

Keep away from antenna front

This device emits radio frequency energy when switched on. To avoid injury, keep a minimum safety distance of 1 m from the antenna front when the EXPLORER 540 is on.

Garder à l'écart de l'avant de l'antenne

Le présent appareil émet des radiofréquences lors de son utilisation. Afin d'éviter tout risque pour la santé, une distance minimale de 1 m est nécessaire entre l'utilisateur et l'avant de l'EXPLORER 540.

Observe marked areas

Under extreme heat conditions do not touch areas of the EXPLORER 540 that are marked with this symbol, as it may result in injury.

C1D2

This equipment is suitable for use in Class I, Division 2, Groups A, B, C and D OR non-hazardous locations only.

This equipment must be installed using wiring methods as required for Class I, Division 2 as per the NEC and/or CEC.

WARNING! EXPLOSION HAZARD – Do not connect or disconnect equipment unless power has been removed or the area is known to be nonhazardous.

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Antenna safety instructions

Antenna safety instructions 2

Use only manufacturer supplied antennas. Antenna minimum safe distance: 1 m

Antenna gain

Directional, with maximum gain of 11.25 dBi (with reference to isotropic).

The Federal Communications Commission has adopted a safety standard for human exposure to RF (Radio Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits.

Antenna mounting

The antenna supplied by the manufacturer must be located such that during radio transmission, no person or persons can come closer than the above indicated minimum safe distance to the front face of the antenna, i.e. 1 m.

L'antenne fournie par le fabricant doit être placée de telle sorte que, durant les transmissions radio, personne ni aucun groupe de personnes ne puisse s'approcher à une distance inférieur à la distance de sécurité minimal indiquée ci-dessus, c.-à-d., 1 m.

To comply with current FCC RF Exposure limits, the antenna must be installed at or exceeding the minimum safe distance shown above, and in accordance with the requirements of the antenna manufacturer or supplier.

Radiation warning

You, as the qualified end-user of this radio device, must control the exposure conditions of bystanders to ensure the minimum separation distance (above) is maintained between the antenna and nearby persons, for satisfying RF Exposure compliance. The operation of this transmitter must satisfy the requirements of General Population/ Uncontrolled Environment. Only use the terminal when persons are at least the minimum distance from the front face of the antenna.

WARNING! Maintain a separation distance of at least 1 m from the front face of the antenna to a person.

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About this manual

About this manual 3

Intended readers

This manual is a user and integrator’s manual for the EXPLORER 540. The manual is intended for anyone who is using or intends to use the EXPLORER 540, including system integrators. No specific skills are required to operate the EXPLORER 540. However, it is important that you observe all safety requirements listed in the Safety summary in the beginning of this manual, and operate the EXPLORER 540 according to the guidelines in this manual.

Introduction to EXPLORER 540

General description

The EXPLORER 540 is a small and light BGAN M2M terminal, with the option to operate on both Inmarsat and cellular networks. The durable casing and a dust and water resistant design makes the EXPLORER 540 the perfect choice for any kind of fixed outside installation.

Depending on your airtime subscription, the EXPLORER 540 either operates as an M2M (machine-to-machine) terminal or as a BGAN class 2 terminal.

With the optional EXPLORER 540 LTE Modem, the EXPLORER 540 provides unique flexibility and M2M data communication cost-control, as it ensures the most cost-effective communication service can be chosen. The dual-mode operation delivers significant fail-over capabilities with the automatic switching between the BGAN network and the cellular network. For organizations transferring critical real-time data within their M2M networks, the dual mode of the EXPLORER 540 can provide unmatched service availability.

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Chapter 1: Introduction to EXPLORER 540

Features and interfaces of the EXPLORER 540

Features

 M2M or BGAN class 2, depending on airtime subscription (SIM card)

 Automatic installation function

 Standard data up to 464/448 kbps (download/upload)

 Remote management

 SMS for remote management

 Power save functions with various “wake on” methods (timer, input pin and wake-on-LAN)

 Software upgrade and file transfer over-the-air

 2 watchdog functions

• Connection watchdog (Link monitoring)

• Terminal watchdog that continuously monitors the operational condition of the terminal

 Automatic Context Activation (ACA)

 For the M2M version only:

• Inmarsat M2M Access Platform

• Access to Inmarsat FTP server for firmware upgrade

 For the non-M2M version: only

• Streaming data rates of 32, 64 and 128 kbps

• Voice over IP (Standard voice 4 kbps AMBE+2 codec or Premium voice 3.1 kHz audio 64 kbps)

 IP66 protection

 Built-in web interface allowing you to manage connections and customize the terminal to

your specific needs, using a computer

 Support for GPS, GLONASS and BeiDou navigation systems

 Optional cellular modem for dual mode operation

 For cellular operation: Optional PRISM technology (Private Routing & Intelligent System

Management) for seamless and transparent data transfer independent of the network used (Cellular network or the BGAN backup connection)

 Dedicated connections (BGAN only)

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Interfaces

There are no external connectors on the EXPLORER 540. The following interfaces are contained inside the compartment at the back of the EXPLORER 540:

 LAN interface with Power over Ethernet (PoE) input

 I/O ports for control of power save mode and for remote control/status

 Power input from:

• PoE+ (IEEE 802.3at type 2 class 4, 25 W) or

• separate DC power source, e.g. a battery (max. range 10.5-32 VDC)

 USB interface for connection to EXPLORER 540 LTE Modem

For specifications on the interfaces, see Interfaces specifications on page 115.

Approvals/certificates

Chapter 1: Introduction to EXPLORER 540

Country Approval / certificate

EU CE

US FCC

Canada IC

Australia / New Zealand RCM

Russia Type approval certificate in the

field of communications

Japan Radio Law

International GMPCS

International C1D2

International Inmarsat Class 2 Type Approved

and BGAN M2M Certified

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Your EXPLORER 540 terminal

Antenna for BGAN and GNSS

LAN Optional: USB cable for external EXPLORER 540 LTE Modem

BGAN SIM card

Status LED

DC power

Cable glands for:

Optional: EXPLORER 540 LTE Modem

EXPLORER 540 overview

The EXPLORER 540 is a small, compact unit comprising transceiver and antenna in one unit.

Chapter 1: Introduction to EXPLORER 540

User interfaces

The web interface is a built-in web interface for easy configuration. The web interface is accessed from a computer connected to the EXPLORER 540, using an Internet browser. No installation of software is needed on the computer. For further information on the web interface, see The web interface on page 48.

With AT commands you can configure and control the EXPLORER 540 from a computer using a Telnet session, or from connected equipment, e.g. in M2M applications. For further details see To access the terminal using AT commands on page 24.

With SMS commands you can configure and control the EXPLORER 540 remotely. For details, see Remote access with SMS on page 25.

The distributors may have their own Graphical User Interface, which could be built on e.g. Inmarsat's M2M API (M2MAP) or similar. Contact your distributor for information.

Antenna

The light-colored front of the EXPLORER 540 holds the antenna part comprising:

• GNSS (Global Navigation Satellite System) antenna supporting GPS, GLONASS and BeiDou.

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• BGAN antenna.

Note

• Cellular modem: If you have purchased the EXPLORER 540 LTE Modem option, you may

SIM card

The EXPLORER 540 requires a SIM card to go online with BGAN. Without a SIM card you can still configure the terminal, but you cannot make calls nor access the internet.

Your SIM card determines whether your EXPLORER 540 is operating as an M2M terminal or as a BGAN class 2 terminal.

SIM lock: The supplier may have locked the SIM card to a specific provider. For further information, contact your supplier.

Chapter 1: Introduction to EXPLORER 540

have the cellular modem installed either on top of the compartment on the back of the EXPLORER 540, or as a standalone unit connected to the EXPLORER 540 with a USB cable. The EXPLORER 540 LTE Modem provides connection to cellular networks (2G, 3G and 4G).

If you are going to use the cellular modem option, a SIM card for cellular network must be installed in the EXPLORER 540 LTE modem.

Services

BGAN services

The Inmarsat BGAN services are based on the BGAN I4 geostationary satellites and the Alphasat satellite. The map below shows the coverage area.

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Note

The services available depend on the SIM card installed in the EXPLORER 540. You can have A BGAN M2M subscription or a BGAN class 2 subscription.

BGAN M2M services

BGAN M2M gives you a data connection to remote equipment and applications. With a BGAN M2M SIM card you have the following data capabilities:

• Standard data (background and interactive) up to 464 kbps/448 kbps.

• SMS for remote management.

Not supported: Streaming and voice calls.

BGAN class 2 services

With a BGAN Class 2 SIM card you have the following data capabilities:

• Standard data (background and interactive) up to 464 kbps/448 kbps.

Chapter 1: Introduction to EXPLORER 540

• Streaming data rates of 32, 64 and 128 kbps.

Via the EXPLORER 540 LAN interface, a SIP client (in a phone or M2M equipment) has the following voice capabilities:

• Standard voice 4 kbps AMBE+2 codec

• Premium voice 3.1 kHz audio 64 kbps

Additionally:

• SMS for remote management

For details about non-M2M functions, see BGAN non-M2M functions on page 143.

Services with optional cellular modem

With the EXPLORER 540 LTE Modem installed and “Cellular modem preferred” or “Cellular modem preferred (PRISM)” selected you have the following data capabilities:

• 2G, 3G or 4G data. Up to 150 Mbps (download) with LTE Cat. 4.

For specifications see Optional EXPLORER 540 LTE Modem on page 121.

Not supported:

Voice calls and SMS for remote management are not supported via cellular connection, but will run on the standby BGAN connection when the EXPLORER 540 is in Cellular modem preferred or Cellular modem preferred (PRISM) mode.

Dedicated connections are not supported in Cellular modem preferred nor Cellular modem preferred (PRISM) mode.

For details, see Optional: To use a cellular network (dual mode) on page 7.

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Chapter 1: Introduction to EXPLORER 540

Note

EXPLORER 540 LTE Modem (standalone)

EXPLORER 540 LTE Modem (integrated)

Optional: To use a cellular network (dual mode)

The EXPLORER 540 is a BGAN terminal by default. However, if you are within coverage of a cellular network, you may want to acquire an EXPLORER 540 LTE Modem and use the cellular network as your primary connection. Note that you need a separate SIM card for the EXPLORER 540 LTE Modem to access the cellular network, the EXPLORER 540 SIM card can only be used for the BGAN network.

You can install the EXPLORER 540 LTE Modem as an integrated part of the EXPLORER 540, or you can install it as a separate unit connected to the EXPLORER 540 with a USB cable (standalone).

Some LTE Bands require that the LTE modem is installed in an external housing. See specifications in Optional EXPLORER 540 LTE Modem on page 121

For installation of the EXPLORER 540 LTE Modem, see the Installation guide that comes with the EXPLORER 540 LTE Modem.

For configuration, see Optional: To set up cellular network for data on page 93.

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System overview

Note

M2M equipment

(including PoE source)

Internet

BGAN M2M service via satellite

LAN with PoE

Power supply and additional equipment

There is one LAN interface and one DC power input on the EXPLORER 540.

The EXPLORER 540 works as a Powered Device (PD). This means it may be powered by PoE, but it does not supply PoE.

Depending on your configuration, you may have to use a PoE switch or a PoE injector connected to the LAN interface or a battery connected to the DC input in order to provide power to the EXPLORER 540. For examples, see M2M application examples on page 18. You may also need to provide a switch to be able to accommodate more than one LAN connection, e.g. for local access to the web interface during installation or service.

M2M overview, example

In the example below, the M2M system has a built-in PoE switch, providing the power to the EXPLORER 540 together with the M2M communication through the LAN interface.

Chapter 1: Introduction to EXPLORER 540

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Chapter 2

To get started

This chapter describes:

• To unpack the EXPLORER 540

• SIM card

• Cable connections

• Fixed installation of the EXPLORER 540

• To power the EXPLORER 540

• Installation process

• To access the web interface

• M2M application examples

To unpack the EXPLORER 540

Initial inspection

Inspect the shipping carton immediately upon receipt for evidence of damage during transport. If the shipping carton is severely damaged or water stained, request that the carrier's agent be present when opening the carton. Save the carton packing material for future use.

WARNING! To avoid electric shock, do not apply power to the system if there is any sign of shipping damage to any part of the front or rear panel or the outer cover. Read the safety summary at the front of this manual before installing or operating the system.

After unpacking the system, inspect it thoroughly for hidden damage and loose components or fittings. If the contents are incomplete, if there is mechanical damage or defect, or if the system does not work properly, notify your dealer.

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What’s in the delivery

Important

The following items are included in the delivery:

•EXPLORER540 terminal

•Pole mount kit

• 2 Cable glands and 1 Blind plug

• Torx bit for mounting/dismounting the cover for the interface enclosure

• Installation guide for EXPLORER 540

SIM card

SIM card for BGAN operation

The BGAN SIM card determines whether the terminal operates as an M2M terminal or a BGAN class 2 terminal.

Chapter 2: To get started

Do not insert or remove the SIM card while the EXPLORER 540 is powered!

You insert the SIM card before installing the EXPLORER 540. The picture below shows the location of the SIM card holder, in the interface enclosure at the back of the terminal.

For details on how to insert the SIM card, see the installation guide.

Optional: SIM card for cellular operation

The EXPLORER 540 LTE Modem must also have a SIM card installed. For details, see the Installation guide that comes with the EXPLORER 540 LTE modem.

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Cable connections

Note

DC inputLAN I/O

USB

GND

Note

There are no external connectors on the EXPLORER 540. All cable connections on the EXPLORER 540 are made during installation.

Remove the small cover at the back of the terminal and connect the cables to the relevant terminals or connectors. Two ATEX approved cable glands with gaskets are provided for the cables.

For C1D2 operation, use cable glands that comply with NEC501.10b.

See Interfaces specifications on page 115 for specifications and pin-out for the interfaces.

See the section below for instructions specific to the DC input.

See the EXPLORER 540 Installation guide for details on how to connect cables in the EXPLORER 540.

Chapter 2: To get started

If you are going to use the optional EXPLORER 540 LTE Modem, connect the modem to the USB connector. For details see the installation guide included with the EXPLORER 540 LTE modem.

Instructions for power input

Use one of the following power sources (connected at installation, see the Installation guide):

• PoE+ via the LAN interface

• 12 or 24 VDC nominal, e.g. from a battery (absolute maximum rating 10.5-32 VDC)

When you use the EXPLORER 540 with the LTE modem, a separate DC supply is recommended instead of PoE in order to supply sufficient power for the LTE modem as well as the EXPLORER 540.

Requirements for DC input

Observe the following requirements for connecting to the DC input:

• Power supply: Use only fused or current limiting power supply.

•Cable requirements:

• Wire size 1.5 mm

• Torque for screw terminals: 4.5 lbf in

• Temperature rating: Min. 105 °C

• Max. length: 12 m at 12 VDC, 200 m at 24 VDC

• UV resistant cable

, copper

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Requirements for LAN (PoE) input

Observe the following requirements for connecting power to the LAN input:

• Must comply with the requirements for PoE+ IEEE 802.3at type 2 class 4.

•Cable requirements:

• Temperature rating: Min. 95 °C

To connect to the DC input

CAUTION! Make sure there is no power on the cables while you connect them

to the EXPLORER 540.

Use a flat blade screw driver (max. 3.5 mm wide) to unscrew and fasten the screw terminals. Do as follows:

1. Lead the cable through the cable gasket at the DC input.

Chapter 2: To get started

2. If the DC cable is shielded, insert the end of the shield into the terminal marked 3-GND in the DC terminal block and tighten the screw to torque 4.5 lbf in.

3. Insert the negative wire into the terminal marked 2-DCIN- in the DC terminal block and tighten the screw to torque 4.5 lbf in.

4. Insert the positive wire into the terminal marked 1-DCIN+ in the DC terminal block and tighten the screw to torque 4.5 lbf in.

5. Tighten the cable gland.

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Fixed installation of the EXPLORER 540

Important

To install the EXPLORER 540 in a fixed installation, use the pole mount kit included in the delivery.

Chapter 2: To get started

For details on how to install the EXPLORER 540, see the included installation guide.

Make sure all cables are connected and the Installation process for satellite operation is completed before you fasten the EXPLORER 540 in your fixed installation.

To power the EXPLORER 540

The EXPLORER 540 has no power switch, but is automatically switched on when power is applied to the DC input or the LAN interface (PoE).

For details how to connect power, see Instructions for power input on page 11.

Installation process

Physical installation

See also the supplied Installation guide.

A pole mount kit is included in the delivery. To mount the EXPLORER 540 on a pole, do as follows:

1. Attach the base of the pole mount bracket to the EXPLORER 540 using the included Hex L key on the 4 screws.

CAUTION! Max. length of the screws is 9 mm! Longer screws can damage the EXPLORER 540.

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2. Unscrew two of the long screws from the pole mount kit to leave one side open for the pole.

3. Place the pole mount kit with the EXPLORER 540 around the pole as shown.

4. Remount the two remaining long screws. Do not tighten the screws completely until you have pointed the antenna.

BGAN or cellular network

The EXPLORER 540 is a BGAN terminal. However, if you have purchased the EXPLORER 540 LTE modem option, you can use the cellular network when it is available, with BGAN as backup. See Optional: To use a cellular network (dual mode) on page 7.

To use the BGAN network, you must first point the antenna in the direction of the satellite and find the best possible signal strength. For fixed installation you only have to do this once. See the next sections for details.

Chapter 2: To get started

Pointing

Before pointing the antenna you can use the coverage map below to find your approximate location in relation to the satellites. Pointing is part of the Installation procedure described in the next section.

The Inmarsat satellites are positioned above the equator, at the centre of each “footprint”.

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Installation process for satellite operation

Note

LED

PIN code: Normally you are not required to enter a PIN code for the BGAN service, because the SIM PIN is either disabled or set up for automatic validation. However, if the PIN is enabled and not set up for auto validation, you have to enter the PIN before you can access the BGAN network. For details, see To enter the SIM PIN in the web interface on page 91.

APN: By default, the terminal is set up to use the APN from the SIM card. However, if the SIM card requires a user defined APN, the installation process will fail, because the APN is not defined. If this is the case, use the web interface to enter the APN and restart the installation. For details, see To change the APN for a connection package on page 52 and To restart the installation process (BGAN) on page 58.

The installation process starts up automatically when you apply power to the EXPLORER 540. The process is as follows:

Chapter 2: To get started

1. Apply power to the EXPLORER 540 from a separate power supply or from a PoE source. The light indicator (LED) between the two cable glands shows the status during startup.

• Green flashing rapidly: Starting up

• Yellow flashing: BGAN pointing

2. When the LED flashes yellow and you hear the pointing sound, you can start pointing the antenna.

3. Turn and tilt the EXPLORER 540 until you have obtained the highest possible signal strength (when the pointing sound is continuous you have the optimum signal, see the next section Audio assisted pointing).

4. Tighten the screws to fix the EXPLORER 540 in the pointed position. When the signal has been stable for

about 60 seconds

the pointing procedure automatically ends, and the terminal attempts to register on the network and verify the satellite connection (LED flashing green).

CAUTION! When the connection is established, keep the minimum safety distance of 1 m from the antenna front face. The antenna radiates microwave power as soon as the pointing procedure is completed.

1. If you have a computer connected to the EXPLORER 540, you can follow the process in

the web interface, see

2. If the terminal detects a signal but the signal is not stable, it will stop the pointing process after 8 minutes and proceed with the installation process. If no signal is detected within 10 minutes, the pointing and installation process will stop and the installation status will be shown as failed.

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To restart the installation process (BGAN) on page 58.

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5. When installation is completed successfully, the LED turns steady green and then, after a

Note

few minutes, the light goes off. If you have enabled Automatic Context Activation, the data connection is established automatically.

The LED is off after successful installation. The LED only comes on again during reboot or if you restart installation.

If the LED is steady yellow after pointing, it means the installation failed. See Troubleshooting on page 102.

6. The EXPLORER 540 is now ready for use. For details on how to access the EXPLORER 540

from a remote location, see To access the terminal from a remote location on page 25.

After successful installation, the EXPLORER 540 will automatically register on the BGAN network at every power-up and, if Automatic Context Activation is enabled, establish a data connection again. This is also the case following one of the “wake-on” actions after power save.

Audio assisted pointing

Chapter 2: To get started

By default, the EXPLORER 540 uses a pointing sound to indicate the signal level during the pointing procedure (Audio assisted pointing). The sound pattern is as follows:

• Poor signal strength: • • • •

• Good signal strength: •••••••••••••••••••

• Optimum signal strength: (continuous sound instead of single “beeps”)

You can disable the pointing sound using the web interface. For details, see To enable or disable the pointing sound on page 66.

To repoint the antenna

You may need to point the antenna again later, e.g. if the terminal has been moved or the signal is blocked.

To start the installation process again, you can do one of the following:

• Use the web interface (

installation process (BGAN) on page 58.

• Reset the EXPLORER 540 using the Reset button inside the interface enclosure on the back

of the terminal. See Reset button on page 101.

 (Control panel) and then Installation). See To restart the

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Do you need a PIN? (BGAN)

Important

Note

Important

If your EXPLORER 540 is used in an unmanned M2M system, you will not be able to enter a PIN code. In this case we strongly recommend enabling Auto SIM

PIN validation in the web interface before using the system. See below.

To avoid having to enter a PIN at startup, you have two options:

•Enable Auto SIM PIN validation. See Auto SIM PIN validation on page 79.

With this option enabled, the EXPLORER 540 automatically sends the PIN to the SIM card at every startup. Note that if you later want change the SIM card, you should first disable Auto SIM PIN validation.

• Disable the use of a SIM PIN. See To enable or disable the use of a SIM PIN on page 79.

When the SIM PIN is disabled, the SIM can be used by other terminals without a PIN.

If you are using a SIM PIN in your system, you can enter the SIM PIN from the built-in web interface. For details, see To enter the SIM PIN on page 91.

If you are asked for a PIN in the web interface and you select Cancel, you cannot communicate on the network, but you can access all settings.

Chapter 2: To get started

To access the web interface

You can use the built-in web interface for configuration and operation of the EXPLORER 540. To access the web interface, do as follows:

1. Start up the terminal.

2. Connect your computer to the LAN interface of the terminal. If the terminal is already installed in your system, you must connect via a router or switch, because there is only one LAN interface on the EXPLORER 540.

3. Open your browser and enter the IP address of the terminal in the address bar. The default IP address of the terminal is 192.168.0.1.

4. Log in as user or administrator. Default user names and passwords are:

• user: User name = user, password = <serial number of the EXPLORER 540>

• administrator: User name = administrator, password = admin

Remember to change the administrator password! See To change the administrator password on page 77.

If the terminal is not yet installed, it will automatically start the installation procedure and the web interface will show the progress. Otherwise the web interface will show the dashboard.

For more information on the web interface, see The web interface on page 48.

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M2M application examples

PoE

injector

M2M

equipment

Internet

LAN

LAN w. PoE

Battery

Probe

Solar panel

DC power

BGAN M2M service via satellite

When an M2M SIM card is installed, the EXPLORER 540 uses the BGAN M2M service (see BGAN M2M services on page 6).

If a PoE switch is not included in the connected M2M equipment, you must provide power either through the LAN interface with a PoE injector or a PoE switch connected, or from a battery connected to the DC input. The following sections show examples.

PoE injector

The picture below shows an example of an M2M application using a PoE injector to provide the power to the EXPLORER 540 through the LAN interface. Note that the PoE injector must comply with the requirements for PoE+ IEEE 802.3at type 2 class 4. The PoE injector is connected to a power supply and “adds” power to the LAN connection for the EXPLORER 540. For specifications and pinout for the LAN interface on the EXPLORER 540, see LAN interface (X1 or X2) on page 115.

Chapter 2: To get started

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Separate battery supply

Battery

M2M

equipment

Internet

BGAN M2M service via satellite

LAN

DC power

Solar panel

Probe

Another example is the scenario below, where power is supplied from a separate battery connected to the DC input of the EXPLORER 540. This solution may be used e.g. if you want to limit the power consumption, or if a PoE source is not available. For specifications and pinout for the DC input on the EXPLORER 540, see DC power input (X4) on page 116.

For installation instructions, see the supplied EXPLORER 540 Installation guide. Note that you must use a fused or current-limiting DC power supply (battery).

Chapter 2: To get started

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Dual operation

Battery

M2M

equipment

Internet

BGAN M2M service via satellite

LAN

DC power

Solar panel

Probe

2G, 3G or 4G service via Cellular network

In the scenario below, an EXPLORER 540 LTE Modem is used to provide connection to a cellular network while the BGAN connection is used for backup. Power is supplied from a separate battery connected to the DC input of the EXPLORER 540, in order to provide enough power for both the EXPLORER 540 and the LTE Modem.

• For specifications and pinout for the DC input on the EXPLORER 540, see DC power input (X4) on page 116.

• For installation instructions, see the supplied EXPLORER 540 Installation guide. Note that you must use a fused or current-limiting DC power supply (battery).

• For installation instructions for the EXPLORER 540 LTE Modem, see the guide included with the EXPLORER 540 LTE Modem.

Chapter 2: To get started

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I/O pins

PoE

injector

M2M

equipment

Internet

LAN

LAN w. PoE

Battery

Probe

Solar panel

DC power

I/O

BGAN M2M service via satellite

Chapter 2: To get started

The EXPLORER 540 has 3 I/O pins, two assigned pins and 1 general purpose pin.

• Request wake up (input)

• Terminal ready (output)

• Control/Status input/output

The Control/Status input/output can be configured (input/output and high/low) using the web interface, and with AT commands you can control or read the status of the pin. For details on the I/O pins, see I/O pins on page 89 and I/O connector (X5) on page 116.

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Chapter 3

Operation

This chapter describes operation and basic setup, primarily for M2M use.

For information on configuration with the web interface, see Configuration with web interface on page 47.

This chapter describes:

• Local or remote control

• To access the terminal using AT commands

• To access the terminal from a remote location

• Security setup

• To control data connections (PDP contexts)

• Power-saving

• Remote software upgrade

• File transfer

• Status of the EXPLORER 540

For information on functions that are not available with an M2M subscription but only with a standard BGAN subscription, see BGAN non-M2M functions on page 143.

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Local or remote control

Note

The EXPLORER 540 can be controlled both locally using the LAN interface and from a remote location over the BGAN network or optionally the cellular network. For M2M operation, remote control is essential, since the EXPLORER 540 is most likely installed in a remote location where local human access is rare and maybe difficult.

Note that different levels of access control apply to different means of access. See Security setup on page 34.

You have the following options:

Local control:

• web interface: Connect a computer to the LAN interface and use a browser to access the built-in web interface. See Configuration with web interface on page 47.

• AT-commands: Connect equipment capable of issuing AT commands to the EXPLORER 540 (e.g. in an M2M application) or connect a computer to the LAN interface and use a terminal program to send commands to the EXPLORER 540. See To access the terminal using AT commands on page 24.

Chapter 3: Operation

Remote control:

• SMS commands: You can use SMS commands e.g. to start and stop your data connection and send and receive AT commands to and from the terminal. See Remote access with SMS on page 25.

The SMS commands will always use the BGAN connection, even if the terminal is in Cellular modem preferred mode.

If the terminal is in Cellular modem preferred mode you cannot start and stop data connections.

• AT commands: When a data connection is established you can control the EXPLORER 540 with AT commands over the BGAN satellite network or optionally the cellular network. See

To access the terminal from a remote location on page 25 and To access the terminal using AT commands on page 24.

In Cellular modem preferred mode you cannot use the context management AT commands.

• web interface: When a data connection is established you can control the EXPLORER 540 over the BGAN satellite network or optionally over a cellular network by accessing the built-in web interface. See Remote access to the web interface on page 31.

• The distributors may have their own Graphical User Interface, which could be built on e.g. Inmarsat's M2M API or similar. Contact your distributor for information.

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To access the terminal using AT commands

Important

Before putting the EXPLORER 540 into operation, remember to set up the security features in order to avoid unintended use. See Security setup on page 34.

The EXPLORER 540 supports a number of M2M specific AT commands as well as a set of general AT commands. For a list of the most common commands, see AT commands on page 132.

AT commands can also be encapsulated in an SMS sent to (and from) the terminal’s phone number. See Remote access with SMS on page 25.

1. Connect your computer (or M2M equipment) to the EXPLORER 540 terminal. You may connect locally to the terminal or use a remote connection.

2. On the connected computer, start a Telnet session.

3. Select TCP/IP and type in the IP address and port number.

•For local connection, use the local IP address of the EXPLORER 540 (default

192.168.0.1) and port number 5454.

•For remote connection, use the external IP address

for AT commands is normally 5454 but can be changed in the web interface Remote management page under AT commands (see Remote management on page 85).

of the terminal. The port number

Chapter 3: Operation

4. When the connection is established, type in your AT commands. Note that you have to enter the administrator password using the AT_ICLCK command. See Security setup on page 34.

1. The external IP address is found in one of the following ways:

1. If you are using SMS activation, you will receive an SMS with the IP address. See ACTIVATE: Activate a data connection with an SMS (BGAN only) on page 26

2. Otherwise, you can use the GETINFO (ALL) command to obtain the external IP address, if you already have a session running. This is the IP address you must use to access the terminal. Note: If Static IP is included in your airtime subscription, we recommend using this static public IP address for the terminal in order to provide easy access to the terminal. To use the static IP address, you must set the APN source to SIM default. For details, see To change the APN for a connection package on page 52.

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Chapter 3: Operation

Important

Note

To access the terminal from a remote location

Remote access with SMS

By default, any phone number can access the EXPLORER 540 with an SMS, if they have the phone number of the terminal and the remote SMS password. Before installing the EXPLORER 540 you should set up the security measures for the terminal. See Security setup on page 34 and To set up remote access with SMS on page 86.

You can perform a number of actions and some configuration on the EXPLORER 540 using SMS commands.

If you are using a cellular connection as your primary network connection, the SMS commands will be sent over the BGAN backup connection.

Send an SMS to the mobile number of the terminal. The text in the SMS must start with the SMS command and follow the syntax for the SMS commands. Note that the remote SMS password (default: remote) must be included with every command.

For an explanation of syntax and parameters, see SMS remote commands on page 127. Note that the remote SMS function is password protected.

The following SMS commands are supported.

SMS command Function

ACTIVATE

Activates BGAN data connections for the device(s) connected to the EXPLORER 540.

DEACTIVATE

Deactivates some or all the BGAN data connections for devices connected to the EXPLORER 540.

CLEAR Deletes SMS messages in the EXPLORER 540.

GETINFO Gets current information from the EXPLORER 540 such as call time, data

usage, GPS position and global IP address.

RESTART Restarts the EXPLORER 540.

WATCHDOG Gets or allows you to set the current Connection watchdog parameters

(Link monitoring).

ADVWATCHDOG Gets or allows you to set the current Terminal watchdog parameters.

ATCO Allows you to send M2M related AT commands to the EXPLORER 540

which returns the response in an SMS.

ADPWRST Resets the EXPLORER 540 admin password to admin.

WANMODE Gets or allows you to set the WAN connection mode (BGAN only, Cellular

modem preferred or Cellular modem preferred (PRISM))

a. These commands cannot be used in Cellular modem preferred mode nor Cellular modem preferred

(PRISM) mode.

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The next sections show examples of each SMS command.

Note

The following examples use the default remote SMS password, which is remote. the password may be different in your EXPLORER 540.

ACTIVATE: Activate a data connection with an SMS (BGAN only)

The text in the activation SMS must have the following format for activating a connection:

ACTIVATE 1 {DHCP|STATIC|<name>|<IP addr>|ANY} {NA|<apn>} {NA|<apn_user>} {NA|<apn_pwd>} <rsms_pwd>

Example: To activate one or more connections for remote management for connected

equipment with IP address(es) assigned by DHCP, using default settings (NA) for APN, APN user name and APN password, send an SMS to the terminal with the text:

ACTIVATE 1 DHCP NA NA NA remote

Response:

You receive a response with the IP address you must use to access the terminal from a remote location.

Chapter 3: Operation

Example: A confirmation SMS after sending an activation SMS may look like this:

IP: 161.30.181.31 (192.168.128.104) SMS-Free: 88/100 WARNING: Ensure SMS-free > 5. Cleanup old msgs for orderly remote-SMS-control

The first IP address is the global IP address assigned to the PDP context by the network, and the second IP address (in parenthesis) is the IP address (or host name, if the device was identified by host name) of the device connected on the local LAN, for which the PDP context was created.

DEACTIVATE: Deactivate a data connection (BGAN only)

The text in the deactivation SMS must have the following format for deactivating a connection:

DEACTIVATE 1 {DHCP|STATIC|AWO|<name>|<IP addr>|ANY} <rsms_pwd>

Example: To deactivate connections for all DHCP IP addresses, send an SMS to the terminal

with the text: DEACTIVATE 1 DHCP remote

Response:

You receive a response showing the IP address(es) for which the connection was deactivated.

Example: A confirmation SMS after sending a deactivation SMS may look like this:

LOCAL IP 192.168.128.104 DEACTIVATED SMS-Free: 77/100 WARNING: Ensure SMS-free > 5. Cleanup old msgs for orderly remote-SMS-control

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CLEAR: Delete SMS messages in the EXPLORER 540

The text in the CLEAR SMS must have the following format:

CLEAR <category> SMS <rsms_pwd>

Example: To delete all SMS messages from the EXPLORER 540, send an SMS to the terminal

with the text: CLEAR 4 SMS remote

Response:

No response is sent for this command.

GETINFO: Get information from the EXPLORER 540

The text in the GETINFO SMS must have the following format:

GETINFO <info_mode> {GPS|ALL|USAGE} <rsms_pwd>

Example: To request all information with titles, send an SMS with the text:

GETINFO 1 ALL remote

Chapter 3: Operation

Response: The response depends on the requested format (GPS/ALL/USAGE) and info mode. For the command in the example, the response would have the titles shown below.

Example:IMSI: 901112112456789

IMEI: 35393803001003 LAT: 32.89495 LON:-117.20205 SW: 1.0 C/N0: 66 Beam: 84 Uptime: 59483 GIP: 161.30.23.43

The Uptime is in seconds, and GIP is the global IP address of the first active PDP context (BGAN or cellular, depending on the network in use).

RESTART: Restart the EXPLORER 540

The text in the RESTART SMS must have the following format:

RESTART 1 BGAN <rsms_pwd>

Example: To restart the EXPLORER 540, send an SMS with the text:

RESTART 1 BGAN remote

Response:

No response is sent for this command.

WATCHDOG: Get or set watchdog parameters

Request: The text in the WATCHDOG SMS must have the following format: WATCHDOG 1 <rsms_pwd>

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Chapter 3: Operation

Modify: The text in the WATCHDOG SMS must have the following format: WATCHDOG

2 {<ping1>|NA} {<ping2>|NA} {<ping3>|NA} <ping_always>

{<ping_interval>|NA} <wdog_enable> <rsms_pwd>

Example: WATCHDOG 2 100.100.100.130 100.100.100.110 NA 0 20 1 remote

In this example, the Connection watchdog is set up as follows:

2: Set watchdog parameters.

100.100.100.130: Primary IP address.

100.100.100.110: Secondary IP address. NA: Tertiary IP address is left unchanged. 0: Send ping only if no IP data traffic. 20: Ping interval (number of minutes between pings). 1: Enable watchdog. remote: Remote SMS password.

Response:

You do not get an OK response. You can use the WATCHDOG 1 command to get the status of the WATCHDOG feature.

See also Connection watchdog (Link monitoring) on page 36 and SMS remote command summary on page 127.

ADVWATCHDOG: Get or set Terminal watchdog parameters

Request: The text in the ADVWATCHDOG SMS must have the following format: ADVWATCHDOG 1 <rsms_pwd>

Response:

IMEI: <IMEI> Terminal watchdog enabled = <YES/NO> Wake up = <YES/NO> Interval = <days, hours> IP = <ping1/NA> <ping2/NA> <ping3/NA> APN type = “SIM default”, “Network assigned” or “User defined” APN name = <APN> (only present if APN type is “User defined”) APN username = <apn_user> APN password = <apn_passwd> Next run: <yyyy-mm-dd hh:mm/NA> (NA if AWD is not enabled) Note: UTC time! Position SMS response = <YES/NO> Position SMS number = <sms_number>

Modify: The text in the ADVWATCHDOG SMS must have the following format: ADVWATCHDOG 2 {<enabled>|NA} {<wake_up>|NA} {<interval>|NA}

{<ping1>|NA} {<ping2>|NA} {<ping3>|NA} {<apn_type>|NA} {<apn>|NA|CLR} {<apn_user>|NA|CLR} {<apn_pwd>|NA|CLR} {<pos_response>|NA} {<sms_number>|NA} <rsms_pwd>

Example: ADVWATCHDOG 2 1 1 24 100.100.100.130 100.100.100.110 200.247.237.254 0

NA CLR CLR NA NA remote

In this example, the Terminal watchdog is set up as follows:

2: Set Terminal watchdog parameters. 1: Enable Terminal watchdog.

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Chapter 3: Operation

Note

1: Wake up the terminal from power save. 24: Run the Terminal watchdog once a day (24 hours).

100.100.100.130: Primary IP address.

100.100.100.110: Secondary IP address.

200.247.237.254: Tertiary IP address. 0: Set the APN type to SIM default (0 = SIM default, 1 = Network assigned, 2 = User

defined).

NA: When the APN type is SIM default, the APN name is ignored. CLR: The user name is cleared. When the default APN is used, any previous user name and

password should be cleared, unless a new manual user name is entered (NA would maintain any previous setting).

CLR: The password is cleared. When the default APN is used, any previous user name and password should be cleared, unless a new manual password is entered (NA would maintain any previous setting).

NA: Position SMS response is not applicable (see note below). NA: Number for position SMS response is not applicable (see note below).

Position SMS response is for future use, and should be set to NA.

Response:

You do not get an OK response. You can use the ADVWATCHDOG 1 command to get the settings of the ADVWATCHDOG feature.

See also Terminal watchdog on page 37 and SMS remote command summary on page 127.

ADPWRST: Reset the administrator password

To reset the administrator password you need the IMEI number of your terminal. If you can access the web interface, you can find the IMEI number under Support > About, see About on page 76.

The text in the ADPWRST SMS must have the following format:

ADPWRST 1 <imei> <rsms_pwd>

Example: To reset the administrator password of a terminal with the IMEI number 363833-

09-012345, send an SMS with the text:

ADPWRST 1 36383309012345 remote

Response:

You receive a response with the result of the action.

Example: A response for a successful ADPWRST command, could be:

ADMIN RESET SUCCESS SMS-Free: 88/100 WARNING: Ensure SMS-free > 5. Cleanup old msgs for orderly Remote SMS Control

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WANMODE: Get or set the WAN connection mode

Note

For information on the different WAN modes, see Select network (Mode) on page 62 and <wanmode> on page 130.

If you are going to select Cellular modem preferred (PRISM) mode (WANMODE

6), you must first set up all parameters in the web interface. See To set up PRISM on page 65.

The text in the WANMODE SMS must have the following format:

Chapter 3: Operation

WANMODE

<cmd_op> {<wanmode>} <rsms_pwd>

Example: To set the connection mode to Cellular modem preferred, send an SMS with the

text:

WANMODE 2 4 remote

In this example, the WAN connection mode is set up as follows:

2: Set WANMODE parameters. 4: Select Cellular modem preferred.

Response:

You receive a response with the result of the action.

Example: The response to the command in the example above would be:

WANMODE=4

ATCO: Send AT commands to the EXPLORER 540

The text in the ATCO SMS must have the following format:

ATCO <resp_mode> <rsms_pwd> <at_cmd>

Example: To command the EXPLORER 540 to download new software from the default FTP

server via the default APN and upgrade to the new version immediately, send an SMS with the text:

ATCO 2 remote _IGETFW=1

Response:

You receive a response with the result of the action. In this example we have chosen to see only the final response (<resp_mode> = 2) and we have chosen immediate upgrade (<mode> =1), so the final (and only) response will be related to the upgrade of the EXPLORER 540.

Example: For a successful completion of the command in the above example, the response

would then be: _IUPDFW: 0, Complete

See also ATCO response codes on page 135.

List of supported ATCO commands:

The following AT commands are supported using the ATCO command in an SMS. For syntax and parameters, see ATCO commands on page 133.

• _IGETFW Get new firmware (and optionally install it). See Remote software upgrade on page 42.

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• _IUPDFW Update the terminal with new firmware.

Note

See Remote software upgrade on page 42.

• _ISENDFILE Send a file from the terminal to an FTP server. See File transfer on page 43.

• _IGETFILE Retrieve a file from an FTP server to the terminal. See File transfer on page 43.

• _IUPDCFG Update to a new configuration file. See File transfer on page 43.

• _IREMWEB Open a connection for remote access to the terminal’s Web interface. See Remote access to the web interface on page 31.

• _ICPWD Change the terminal’s admin password. See Security setup on page 34.

• _IATCROBST Configure 3GGP LTE robustness feature.

Remote access with AT commands

Chapter 3: Operation

Access the terminal as described in To access the terminal using AT commands on page 24. You must use the global IP address of the EXPLORER 540.

Remote access to the web interface

When using remote access, the web interface may take a long time to load the pages, because the Internet connection may be slow.

There are two methods of getting remote access to the web interface:

• Using the AT command _IREMWEB, e.g. sent in an SMS (ATCO command).

• Using an EXPLORER 540 that is pre-configured with trusted IP addresses.

The following sections describe these two methods.

Only one PDP context at a time can be used for remote web interface access.

To use AT commands to get remote access to the web interface

You can send the AT commands encapsulated in an SMS (ATCO commands). For details, see Remote access with SMS on page 25.

If remote SMS command access has been disabled, you can enable it either using the web interface or using AT commands. See To set up remote access with SMS on page 86 and To set up the security with AT commands on page 34 (step 4.).

Relevant commands:

_IREMWEB

See ATCO commands on page 133 for syntax and parameters.

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Chapter 3: Operation

Note

1. To use an SMS to allow access to the web interface for specific IP addresses, send the following command: ATCO <resp_mode> <rsms_pwd> _IREMWEB=1,<ip address>[,<ip address>]

Example: ATCO 2 remote _IREMWEB=1,214.123.189.119

In this example the command specifies no immediate response, only when the global IP address is sent along (2). The remote SMS password is remote and the IP address

214.123.189.119 can get remote access to the web interface (if two IP addresses are listed, it is interpreted as a range of IP addresses).

2. The EXPLORER 540 should now return an SMS response with the external IP address of the terminal.

Example: _IREMWEB:81, GlobalIP:161.30.181.31

81 is the response code for a remote web connection that was set up successfully. It is

followed by the global IP address, which is the IP address to enter in your browser to access the web interface from the remote device with the IP address you specified in the command.

3. On the remote computer, open your web browser.

4. In the address bar of your browser, enter the global IP address of the EXPLORER 540 (received in the response above).

You should now be connected to the built-in web interface of the terminal.

Access to the EXPLORER 540 web interface is restricted with a password. See Security setup on page 34 and Passwords on page 77.

To get remote access to the web interface from a trusted IP address (preconfigured)

This method requires that you initially have local access to the EXPLORER 540. If not, use the _IREMWEB command described in the previous section.

1. Connect a computer to the EXPLORER 540 and access the web interface locally.

2. Prepare the terminal as described in Remote management on page 85.

3. Make sure your remote computer has access to the Internet.

4. On the remote computer, open your web browser.

5. In the address bar of your browser, enter the IP address of the terminal followed by a colon and the port number http://<ip address>:<incoming port>.

• <ip address> is the external IP address of the EXPLORER 540. The external IP address can

only be obtained when a data connection (PDP context) is established. If a data connection is started. you can get the external IP address with the GETINFO SMS command, see GETINFO: Get information from the EXPLORER 540 on page 27.

• <incoming port> is the port you defined in Remote management on page 85 (Incoming

port for web application, default port 80).

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Chapter 3: Operation

Note

Example: If the IP address of the terminal is 161.30.180.12 and the incoming port number

defined in the Remote management page in the web interface is 80, enter http://161.30.180.12:80.

You should now be connected to the built-in web interface of the terminal.

Access to the EXPLORER 540 web interface is restricted with a password. See Security setup on page 34 and Passwords on page 77.

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Security setup

Important

Note

By default any phone number can access the EXPLORER 540 with an SMS! To protect against unauthorized access, change the remote SMS password and make a list of trusted phone numbers. See To set up remote access with SMS on page 86 and To set up the security with AT commands below.

Overview of security measures

Since the EXPLORER 540 is most likely placed in remote areas without direct supervision, it is important to protect it against unauthorized access.

The EXPLORER 540 has the following security measures:

• User and administrator passwords for the web interface.

• Admin password for AT shell and SMS control.

• White list for SMS control (list of trusted phone numbers).

Chapter 3: Operation

•MAC filtering.

• SIM personalization. Optional SIM lock (lock to provider) and optional PIN lock (lock to EXPLORER 540 terminal).

• Disable Reset button. One of the functions of the Reset button is to reset to factory default, which also resets the administrator password. This function can be disabled using the web interface.

You can set up these security measures in the web interface or with AT commands. see the next sections for details.

To set up the security with AT commands

For details on how to send AT commands to the EXPLORER 540, see To access the terminal using AT commands on page 24.

For details on syntax and parameters for the AT commands, see AT commands on page 132.

Do as follows:

1. Disable administration lock: AT_ICLCK=AD,0,<password>

Example: AT_ICLCK=AD,0,admin

When you get an OK reply you have administrator access to the AT shell.

2. Set new administrator password: AT_ICPWD=AD,<old password>,<new password>

The password must be 5 to 15 characters long and cannot contain spaces. Avoid special characters. Accepted characters are: A through Z (uppercase characters), a through z (lowercase characters) and 0 through 9 (numeric characters).

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Chapter 3: Operation

Note

Important

Note

Important

Example: AT_ICPWD=AD,admin,myadmpwd

When you get an OK reply the administrator password is set to the new password (myadmpwd in the example).

3. Set new password for remote SMS: AT_ICPWD=RS,<old password>,<new password>

Example: AT_ICPWD=RS,remote,mysmspwd

When you get an OK reply the password for remote SMS access is set to the new password (mysmspwd in the example).

4. Disable/enable remote SMS commands: Disable: AT_ISMSRMT=0 Enable: AT_ISMSRMT=1

If you disable remote SMS commands there is no way to access the terminal remotely, unless you have an open data connection (PDP context)! Instead we recommend to define a set of trusted phone numbers, see To set up remote access with SMS on page 86.

5. Specify a white list of trusted MAC addresses:

Until MAC address filtering is enabled, all MAC addresses are allowed and the white list has no effect.

AT_IMACLOCAD=1,0,<MAC address>[,<MAC address> (etc.)]

Example: AT_IMACLOCAD=1,0,00:B5:E0:76:FD:C2,00:B5:A0:84:F9:E2

When you get an OK reply, the specified MAC addresses are added to the white list.

Remember to add the MAC address of your own device. Enabling the MAC address locking without adding your own device MAC address will block for any local access to the Terminal!

6. Turn on MAC address filtering: AT_IMACLOC=1,0 When you get an OK reply, MAC address filtering is enabled for Ethernet, and only the MAC addresses specified in the white list can get access (previous step).

7. Enable administration lock: AT_ICLCK=AD,1,<password>

Example: AT_ICLCK=AD,1,myadmpwd

When you get an OK reply, the system is protected with the administrator password.

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To set up the security with the web interface

Note

If you want to setup the security with the web interface, see the following sections:

• User and administrator passwords for web interface: Passwords on page 77.

• Admin password for AT shell (same as for web interface): Passwor ds on page 77.

• Password for remote SMS access: To set up remote access with SMS on page 86.

• Trusted phone numbers for SMS control: To set up remote access with SMS on page 86.

•MAC filtering: To manage connected devices (Traffic control) on page 69.

• SIM personalization: Auto SIM PIN validation on page 79 and SIM lock on page 80.

• Disable Reset button: Reset button on page 90.

To control data connections (PDP contexts)

Automatic Context Activation (ACA)

Chapter 3: Operation

In the web interface you can set up the EXPLORER 540 to automatically establish a data connection when it is registered on the satellite network. See Automatic Context Activation (ACA) on page 53. Automatic Context Activation also applies to the “wake-on” actions after power save mode (see Power-saving on page 40) and by recovery after e.g. loss of power.

If the terminal is in Cellular modem preferred mode or Cellular modem preferred (PRISM) mode, ACA is mandatory on both the cellular and the BGAN connection, i.e. a data connection is automatically established on both networks.

Connection watchdog (Link monitoring)

If you are not using the Terminal watchdog function, it is strongly recommended to use the Connection watchdog function to monitor your locally established IP connection, as it enables you to test the BGAN connectivity and to keep your PDP context alive.

With this feature activated, the terminal will send out ping commands to up to three servers of your choice. When a data session is started, the terminal will start sending ping commands to the Primary IP address the number of times specified. If no response is received, it will send the same number of ping commands to the Secondary and then Tertiary IP address, if available. If no response is received from any of the IP addresses, the terminal will eventually restart.

For configuration with the web interface, see Connection watchdog (Link monitoring) on page 81.

For configuration with SMS command, see WATCHDOG: Get or set watchdog parameters on page 27.

The Connection watchdog only works when the data connection is started locally by equipment connected to the EXPLORER 540. Data connections started with the SMS command ACTIVATE cannot be monitored with the Connection watchdog.

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Terminal watchdog

The Terminal watchdog monitors the terminal to ensure that it remains operational. It continuously monitors valid system time (UTC) and CS attach (the BGAN circuit-switched connection) status. Additionally, at regular intervals set by the user, the Terminal watchdog can wake up the terminal from power save, start a data connection and verify a positive response to a ping request, and send a position SMS or a loopback SMS to verify SMS connection.

For configuration with the web interface, see Terminal watchdog on page 82.

For configuration with SMS command, see ADVWATCHDOG: Get or set Terminal watchdog parameters on page 28 and SMS remote commands on page 127.

Manual activation of data connections

You can manually activate a data connection in the following ways:

• Remote: Send an SMS to the EXPLORER 540. See ACTIVATE: Activate a data connection with an SMS (BGAN only) on page 26.

• Local (EXPLORER 540 LAN interface):

• Access the web interface locally and click the tile for the data connection on the

dashboard, see To start and stop data connections on page 51, or

• Send an AT command to the terminal. See To configure the connected equipment for

PPPoE on page 38 (the example), To access the terminal using AT commands on page 24 and Context management AT commands on page 139.

Chapter 3: Operation

Cellular connection: If you are using the optional cellular connection with the EXPLORER 540 Modem, the data connection is started automatically when the cellular connection is established. For details, see Optional: To set up cellular network for data on page 93.

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PPPoE (Point-to-Point Protocol over Ethernet), BGAN only

Note

BGAN terminal

PDP Context, up to 11

BGAN

nework

Built-in

web

interface

PPPoE

connection

PC and/or broadcast equipment

Use r PC 1

Applications

for PPPoE

Handl ing conn ect ion

to the BGA N terminal

Assigning connection

(PDP context) to go out

on th e BGAN net work

Router

Pico cell

PPPoE

connection

Use r PC 2

PPPoE

connection

IP Handset

Overview

By using PPPoE, users can virtually “dial” from one machine to another over an Ethernet network, establish a point to point connection between them and then transport data packets over the connection. You can establish a PPPoE connection to the BGAN network using the EXPLORER 540 system.

You can not use PPPoE to control a cellular connection.

The following drawing shows connections managed through PPPoE and web interface respectively.

Chapter 3: Operation

To configure the connected equipment for PPPoE

98-148232-E To control data connections (PDP contexts) 38

On the equipment connected to the EXPLORER 540 you must enter a few settings for your PPPoE connection. For example you need to set up which service to use (e.g. 64 kbps Streaming) and a user name and password. How to configure your equipment depends on the type of equipment. Refer to the user documentation of the equipment.

The user name and password can be left blank (or insert user name: void and password: void). Then the registration on the Access Point is most commonly done in such a way that the data connection is established with a dynamic IP address from the airtime provider.

Note for MAC OS: User name and password are required. For some service providers you can use user name void and password void. Contact your airtime provider for further information.

To request a static IP (if subscribed to) from the Access Point you must type in the user name and password from your airtime subscription.

On the EXPLORER 540 you must set up the APN to use before you can establish a PPPoE connection. See To change the APN for PPPoE (BGAN only) on page 68.

Page 47

To send commands with PPPoE

You can use the command XBB:<AT String> to send AT commands over PPPoE.

Example: To start a Standard data connection with the Context identifier “1”, type

XBB:AT+CGDCONT=1,ip,bgan.inmarsat.com;+CGEQREQ=1,3

Note that there are two commands involved, +CGDCONT and +CGEQREQ.

+CGDCONT defines the context ID (1), the connection type (IP) and the APN (bgan.inmarsat.com).

+CGEQREQ starts a data connection for the defined context ID (1) using traffic class Standard data (3).

Note that because the traffic class is 3 (Standard data), the remaining parameters (max. and guaranteed bit rates etc.) are omitted. See also Context management AT commands on page 139.

No further configuration is needed to make a Standard IP data connection to the Internet.

See the table below for information on how to configure specific services for your PPPoE connection.

Chapter 3: Operation

If you need a certain service, for example a Streaming class (not available in M2M subscription), you must type in a specified text string when asked for a service name. The following table shows the service names supported by the terminal.

Text to type in the Service Name field

Function

(Blank) Initiates a Primary Standard Data connection (default)

XBB:BACKGROUND Initiates a Primary Standard Data connection (same as blank)

XBB:STREAM32K

XBB:STREAM64K

XBB:STREAM128K

Initiates a Primary Streaming 32 kbps connection

Initiates a Primary Streaming 64 kbps connection

Initiates a Primary Streaming 128 kbps connection

XBB:<AT String> This allows the PPPoE clients to enter a full AT context

activation string.

Examples:

XBB:AT+CGDCONT=1,ip,”bgan.inmarsat.com”

XBB:AT+CGEQREQ=1,1,64,64,64,64

a. Streaming is not available for M2M subscription

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Power-saving

Note

Power save mode

In Power save mode, the terminal deregisters and gracefully closes down the terminal to save power.

The following conditions will prevent the terminal from entering Power save mode:

• The web interface is open

• Data/SMS traffic

•Software update ongoing

• Incoming/outgoing calls

•LAN activity

• Wake up input pin (GPI-1) active

To use the Power save mode you must configure one or more “wake up” methods:

Chapter 3: Operation

•Wake up on daily basis

•Wake-on-LAN

• Wake up on input pin (dedicated I/O pin)

General power save settings:

• Set the number of minutes without any activity (Idle time) before the terminal enters power save mode.

• Set whether or not the power save function should be prevented when a satellite connection (PDP context) is open (only configurable with web interface).

You can also configure the wake up methods and the general power save settings in the web interface. See Power save on page 88.

To set the idle time before power save

If you are using Power save mode and none of the conditions that prevent Power save mode are present (mentioned in the note above), the system will go into Power save mode after a defined idle time.

If the Idle time is set to “0”, the Power save function is disabled!

For configuration with AT commands, use the AT command _IPWSAVSCHD as follows:

1. Set the idle time before power save: AT_IPWSAVSCHD=<psmode>,<psvalue>

Example: AT_IPWSAVSCHD=IDLE_TRG,15

In this example, the power save mode is idle time (IDLE_TRIG), and the idle time before the terminal enters power save mode is 15 minutes.

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Important

Remember to configure minimum one of the wake up functions described below

Note

- otherwise the EXPLORER 540 will not be able to enter power save mode.

For configuration with the web interface, see Power save on page 88.

Wake up on daily basis

The EXPLORER 540 operates with UTC time.

Daily wake up is a method to save power by setting a timer to regularly wake up the terminal. When this is used in combination with the output pin that reflects whether the terminal is awake, it allows for power efficient regular operation of M2M equipment, e.g. for transmission of environmental probe measurements. For information on the “Terminal ready” output pin see I/O connector (X5) on page 116.

To configure wake up on daily basis

Chapter 3: Operation

If the wake-up time of day is set to “0”, the “Wake up time of day” function is disabled!

For configuration with AT commands, use the AT command _IPWSAVSCHD as follows:

1. Set the time of day that the terminal must wake up from power save: AT_IPWSAVSCHD=<psmode>,<psvalue>

Example: AT_IPWSAVSCHD=TOD_TRG,24:00

In the example above, the power save mode is the Time Of Day (TOD), and the time of day to wake up from power save is 24:00 UTC time.

For configuration with the web interface, see Power save on page 88.

Wake-on-LAN

Wake-on-LAN is a method to wake up the terminal from power save mode by sending a socalled magic packet from the locally connected equipment to the LAN interface in the terminal.

In the web interface you can enable or disable the Wake-on-LAN function. See Power save on page 88.

Wake up on input pin (GPI)

The Request wake up pin (pin 1, input) allows the M2M equipment to signal to the terminal whether it should wake up (active) or attempt to go into power save mode.

In the web interface you can:

• Enable/disable the input pin

• Select the polarity of the input pin (Active high/low)

See Power save on page 88 and I/O connector (X5) on page 116.

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Remote software upgrade

Note

User initiated software upgrade

You can initiate a remote software upgrade with an AT command, either from the command interface or encapsulated in an SMS (ATCO command).

_IGETFW tells the terminal to get software from an FTP server and either upgrade the terminal software or download the software file to the terminal for later upgrade.

FTP server: With M2M subscription you can use Inmarsat’s M2M FUP server (default FTP server for software upgrade). This is not available for Non-M2M subscriptions.

_IUPDFW tells the terminal to upgrade its software to the downloaded file.

For syntax and parameters, see ATCO commands on page 133.

To upgrade the software

Chapter 3: Operation

If you have an M2M subscription, the EXPLORER 540 software should be available from the Inmarsat FTP server. If not, download the new software SATCOM and place it on your FTP server.

1. To access the EXPLORER 540, use one of the following:

• a computer connected to the Internet, see Remote access with AT commands on

page 31, or

• equipment capable of sending and receiving SMS messages, see Remote access with

SMS on page 25.

Note that you need a password for both access methods. For AT commands, use the AT_ICLCK command with the admin password, for SMS, use the remote SMS password.

2. Use the command _IGETFW to initiate the software download (and maybe upgrade) from the specified FTP server. If you are using default APN and default FTP server these can be left out.

Example: AT_IGETFW=1

In this example, the terminal will get the software from the default FTP server via the default APN and download and then upgrade the software in the terminal.

The Inmarsat FTP server for firmware upgrade is only available with M2M subscription. If you have a non-M2M subscription you must specify a third party FTP server for the software upgrade.

or acquire the software from Cobham

3. The terminal prepares for software update, connects to the specified FTP server and downloads the software image.

1. You can download the software from the “Cobham SYNC Partner Portal” at

www.cobham.com/satcom, select Cobham SYNC Partner Portal > Downloads. Locate the

EXPLORER 540 software.

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Page 51

If you have selected Deferred update (_IGETFW=0), you have to use the command

Note

_IUPDFW followed by the file name when you want the terminal to upgrade the software.

4. If you have selected Immediate update (_IGETFW=1), the terminal updates the system, reboots, installs the update and verifies the online connection.

5. When the software upgrade is successfully completed you get an AT or SMS command response with the message Complete.

Example:_IUPDFW: 0, Complete

For information on software update with the web interface, see To update software on page 75.

File transfer

Using AT commands, you can transfer a configuration file or a log file between the EXPLORER 540 (local directory in EXPLORER 540 is “/”) and an FTP server over the satellite network.

Chapter 3: Operation

_IGETFILE tells the terminal to get a file from an FTP server (e.g. a configuration file).

_ISENDFILE tells the terminal to send a file to an FTP server (e.g. a log file).

_IUPDCFG tells the terminal to update the EXPLORER 540 configuration with the contents of

the previously downloaded configuration file.

For Syntax and parameters, see ATCO commands on page 133.

Configuration file

If you need to reuse a configuration in other terminals of the same type, you can save your current configuration to a file, which can then be loaded into the other terminal(s).

Be aware that if the terminals have different software versions, some of the settings may be different than expected. If possible, use the same software version in the terminals.

Save configuration

To command the EXPLORER 540 to save its configuration to a file and transfer it to an FTP server, do as follows:

1. To access the EXPLORER 540, use one of the following:

• a computer connected to the Internet, see Remote access with AT commands on

page 31, or

• equipment connected to a cellular network, see Remote access with SMS on page 25. Note that you need a password for both access methods. For AT commands, use the

AT_ICLCK command with the admin password, for SMS, use the remote SMS password.

2. Send the command _ISENDFILE to the EXPLORER 540 to make it send the configuration file to the specified destination on your FTP server.

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Example:AT_ISENDFILE="/","config.txt","ftpdirectory","ftp.m

Note

In this example. the terminal will look for a file named config.txt in the local directory (/) in the terminal, and send the file to the directory ftpdirectory on the FTP server named ftp.myftpserver.com. The user name ftp-username and password ftp-password give access to the FTP server. The default APN is used (APN info is left out).

3. You get a response command that the file was transferred successfully.

Example:_ISENDFILE: 0, Complete

Load configuration

To command the EXPLORER 540 to update its configuration, do as follows:

1. Place the configuration file on your FTP server.

2. To access the EXPLORER 540, use one of the following:

• a computer connected to the Internet, see Remote access with AT commands on

page 31, or

• equipment connected to a cellular network, see Remote access with SMS on page 25. Note that you need a password for both access methods. For AT commands, use the

AT_ICLCK command with the admin password, for SMS, use the remote SMS password.

Chapter 3: Operation

yftpserver.com","ftp-username","ftp-password"

3. Send the command _IGETFILE to the EXPLORER 540 to download the configuration file from the specified FTP server. Leave out APN information if you are using default APN.

Example: AT_IGETFILE="ftpdirectory","config.txt","/","ftp.myftpserver.com",

"ftp-username","ftp-password"

In this example. the terminal will look for a file named config.txt in the directory ftpdirectory on the FTP server named ftp.myftpserver.com and download the file to the directory named / in the terminal. The user name ftp-username and password ftppassword give access to the FTP server. The default APN is used (APN info is left out).

4. Use the command AT_IUPDCFG to upgrade the EXPLORER 540 configuration using the file downloaded in step 3.

Example: AT_IUPDCFG=config.txt

This command will take the downloaded configuration file named config.txt and use it to update the configuration of the EXPLORER 540.

The terminal will reboot when the configuration is updated.

5. You get a response command that the configuration was successfully upgraded.

Example:_IGETFILE: 0, Complete

To save or load a configuration using the web interface, see To save or load a configuration on page 80.

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Log file(s)

Using AT commands, you can command the EXPLORER 540 to send the following log files to an FTP server:

•Diagnostics report: diagreport.tar.gz. A report containing useful information for

•Event log: event.csv. A log of events that are signalled to the user.

•System log: syslog.log. A log of internal events in the EXPLORER 540.

• AT command log: at_log.txt. A log of all AT commands sent and received by the

To command the EXPLORER 540 to send a log file to an FTP server, do as follows:

1. To access the EXPLORER 540, use one of the following:

Chapter 3: Operation

troubleshooting (includes the logs below as well as other information).

EXPLORER 540.

• a computer connected to the Internet, see Remote access with AT commands on

page 31, or

• equipment connected to a cellular network, see Remote access with SMS on page 25. Note that you need a password for both access methods. For AT commands, use the

AT_ICLCK command with the admin password, for SMS, use the remote SMS password.

2. Send the command _ISENDFILE to the EXPLORER 540 to make it send a log file to the specified destination on your FTP server.

Example: _ISENDFILE="/","syslog.log","ftpdirectory","ftp.myftpserver.com","ftp-

username","ftp-password"

In this example. the terminal will look for a file named syslog.log in the local directory / in the terminal, and send the file to the directory ftpdirectory on the FTP server named ftp.myftpserver.com. The user name ftp-username and password ftp-password give access to the FTP server. The APN is left out to indicate that the default APN is used.

3. You get a response command that the file was transferred successfully.

Example:_ISENDFILE: 0, Complete

Using the web interface you can see the Event log and create a diagnostics report. See Log files on page 111.

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Status of the EXPLORER 540

There are basically three ways of getting status from the EXPLORER 540:

• Access the built-in web interface. The Status page shows information such as terminal status, network status, position status and ongoing communication. See Status information on page 56.

• Send the SMS command GETINFO to the EXPLORER 540. This commands retrieves information from the EXPLORER 540 such as call time, data usage, GPS position and global IP address. For details, see ATCO commands on page 133.

•I/O pins

• I/O pin 2 (Terminal ready output). Connect to this pin for information if the terminal is

registered on the BGAN network and is ready to communicate with connected equipment. See Power save on page 88 and I/O connector (X5) on page 116.

• GPIO pin 3, see next section.

Additionally, until installation is completed you can use the LED to follow the status. See LED on page 106.

Chapter 3: Operation

Control or status with GPIO pin 3

The GPIO pin 3 is configurable in the web interface to be input or output, and active low or active high. You can use the AT command _ITGPIO to activate or deactivate the pin (if configured as output) or read the status of the pin (if configured as input).

For configuration, see I/O pins on page 89.

For specifications, see I/O connector (X5) on page 116.

To read the status of GPIO pin 3 (input)

Do as follows:

1. Configure GPIO pin 3 in the web interface to be input.

2. Send the command _ITGPIO? to the terminal.

3. You get a response saying whether the pin is active or inactive (1 is active, 0 is inactive). Note that the setting in the web interface determines whether the pin is active high or low.

Example: _ITGPIO: 1

To activate or deactivate GPIO pin 3 (output)

Do as follows:

1. Configure GPIO pin 3 in the web interface to be output.

2. Send the command _ITGPIO=1 (activate) or _ITGPIO=0 (deactivate) to the terminal.

3. You get an OK response when the pin is successfully activated or deactivated.

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Chapter 4

Configuration with web interface

This chapter describes how to use the web interface to operate, set up and configure your system. It has the following sections:

• The web interface

• To control data connections from web interface

• To set up your data connection packages (BGAN M2M)

• Status information

• The Control panel

• To restart the installation process (BGAN)

• To use the logs

• Terminal settings

• Advanced LAN

• To manage connected devices (Traffic control)

• To set up tracking and location reporting

• Support features

• Advanced settings

• To enter the SIM PIN in the web interface

• Optional: To set up cellular network for data

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The web interface

Note

What is the web interface?

The web interface is built into the terminal and is used for operating, setting up and configuring the system.

You can access the web interface from a computer with a standard Internet browser.

To access and navigate the web interface

To access the web interface

To access the web interface, do as follows:

1. Start up the terminal.

2. Connect your computer to the terminal. You can connect locally to the LAN interface or use a remote connection. See Remote access to the web interface on page 31.

Chapter 4: Configuration with web interface

3. Open your browser and enter the IP address of the terminal in the address bar. For local connection, the default IP address of the terminal is 192.168.0.1. For remote connection, see Remote access to the web interface on page 31.

4. Enter user name and password. You can log in as user or as administrator.

• Default for user: User id = user, Password = <serial number of the EXPLORER 540>

• Default for admin: User id = administrator, Password = admin

If the same user enters a wrong password 5 times in a row, he is locked out for 15 minutes (other users can still access the login page). After 15 minutes he can try again.

Some parts of the web interface may not be accessible if the user permissions are limited. For information on how to set up user permissions, see To set up user permissions on page 78.

If the installation process is ongoing, the web interface will show a popup window with the progress of the installation process.

You can change the language to French, German, Russian, Spanish, Chinese or Japanese. See To select the language on page 66.

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Overview of the web interface

Icon bar

Breadcrumbs

Name and icon of current page (on opening page: the name of the product)

Status section

Icon bar

Contents section

When the web interface opens, the title bar shows the name of the product. The example below shows the Support page.

Chapter 4: Configuration with web interface

The web interface consists of the following sections.

• Name of current page. Tap or click to refresh the page.

• Icon bars at the top and bottom are present on all pages and hold icons that give access to status such as signal level as well as active alerts, when relevant. It also holds the icon for the Control panel. For explanations of the icons, see the next section, Icons in the icon bars.

• Breadcrumbs right below the icon bar show the current location in the menu system and gives access to the higher levels in the menu.

• Contents section shows the contents of the selected page. This section is used for viewing or changing settings, or for performing actions. On the opening page, this section is used to start and stop data connections.

• Status section shows the status of the terminal and the network connection (BGAN and Cellular if used), position information, ongoing calls and data sessions etc. The Status section is not shown on small screens. If the screen is small (e.g. on a smartphone), you can show/hide the status by clicking

 at the bottom of the page.

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Icons in the icon bars

The icon bars are always available at the top and bottom of the web interface. Some of the icons are permanent while others are temporary.

Icon Explanation

Chapter 4: Configuration with web interface



  





Signal level of the external network (BGAN).

Signal level of the external network (Cellular).

Help. Click to get context-sensitive help for the current page.

Control panel. Click to access the settings.

Startup page where you can start and stop data connections. Click to go to the startup page.

The “1” at the icon shows that a BGAN data connection package is running.

Status. If the screen is not large enough to show the status field, this icon appears at the bottom of the page. Click the icon to see status of the terminal and satellite connection. Click again to exit the status page.

An alert is active.

Click the icon to see a list of active alerts.

Note that this icon will remain in the icon bar as long as the alert is still active.

To navigate the web interface

• To access status and settings, tap or click the relevant icon in the icon bar or select 

to access the Control panel. The status or settings are displayed in the contents section.

• To see your current location and to move back through the Control Panel menu, use the breadcrumbs just below the icon bar.

• To scroll through longer pages, use the scroll bar or swipe.

• To refresh the current page, press Ctrl+F5 (PC) or Apple+R (Apple) or Cmd+R (Apple).

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Chapter 4: Configuration with web interface

Note

To control data connections from web interface

The startup page of the web interface is used to start and stop data connections and to set up the data connections.

With a non-M2M subscription you have more options for the data connection. See Appendix C, BGAN non-M2M functions.

To start and stop data connections

By default, you must activate your data connection before you can access the Internet. However, you can enable Automatic Context Activation, see step on page 53.

The icons for starting  and stopping  connections are only active if the terminal

is ready and registered on the BGAN network. Otherwise the text is greyed out and you cannot start data connections.

If you have a cellular modem installed and the EXPLORER 540 is in Cellular modem preferred mode, you cannot start and stop data connections. For details, see

Limitations in Cellular modem preferred mode on page 96 and To set up the connection mode on page 62.

To start and stop data connections on your EXPLORER 540, do as follows:

1. In the opening page, locate the connection package you want to start.

2. Click  to start the connection. The connections icon at the bottom of the page shows

when a BGAN data connection package is running.

3. Click

If the connection fails, the connection tile shows an exclamation mark message. The error message is also shown in the data log, see Data log on page 60.

When a connection is active, the icon changes to shows:

 to stop the connection.

 and an error

 and the tile for the active connection

• IP address: The external IP address that has been assigned by the service provider to this session. If the connection was started by remote SMS, the local IP address is also shown.

• Transferred data: For Standard data, the tile shows the total amount of transmitted and received data since the connection was established.

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Chapter 4: Configuration with web interface

Note

To set up your data connection packages (BGAN M2M)

This section only describes the Standard data connection available with M2M subscriptions. For information on BGAN class 2 subscription, see To set up data connections on page 145.

You must be logged in as administrator to be able to change the settings for a data package.

To change the name of a connection package

To change the name of a connection package, go to the Dashboard and click  in the right

side of the tile with the connection package.

Click Properties, type in the new name and click Save. The new name is shown on the tile on the startup page.

To change the APN for a connection package

By default a connection package is set to use no IP Header compression and to use the APN (Access Point Name) from the SIM card. This is suitable for most applications.

It is recommended to leave IP Header compression disabled. This means that the data packets are transmitted more reliably with less data loss.

If you want to use a different APN, do as follows:

1. Click

2. Select Parameters.

3. Next to APN, select the source of the APN.

 in the right side of the tile with the connection package that you want to change.

• SIM default (default and recommended setting): The APN is taken from the SIM card.

• Network assigned: The APN is assigned from the network.

• User defined: APNs are provided from the Airtime Provider. Type in the APN next to

User defined name.

4. If your APN uses a password, type in the User name and Password provided from the Airtime Provider.

5. Click Save.

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Automatic Context Activation (ACA)

Note

To enable Automatic Context Activation of your Standard data connection, do as follows:

Chapter 4: Configuration with web interface

1. From the Dashboard, click you want to change.

2. Select Parameters.

3. Select Automatic Context Activation (ACA) of Standard data.

•When you select ACA, the data connection is automatically established after restart as

soon as the EXPLORER 540 and its BGAN connection are ready. This setting is mandatory when the terminal is in Cellular modem preferred or Cellular modem preferred (PRISM) mode.

You are charged for the data transferred. You may want to disable automatic updates in your LAN device to avoid unnecessary charges.

•When you disable ACA, you can control the data connection manually from the startup

 or with the SMS command ACTIVATE.

page

 in the right side of the tile with the connection package that

To create a new connection package

You must be logged in as administrator to be able to create connection packages.

Do as follows:

1. Click New connection package.

2. Type a Name for the new package.

3. If you want to create dedicated connections, select the Type. For details on dedicated connections, see To set up dedicated connections on page 55.

4. Click Save

5. Click Click here to create connections.

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Chapter 4: Configuration with web interface

6. Select the connection type you want for your new connection package. For M2M subscription, you can only select Standard.

7. Click Save package.

The new package should now appear as a new tile on the startup page. For details on

Parameters, see To change the APN for a connection package on page 52 and Automatic Context Activation (ACA) on page 53.

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To set up dedicated connections

Note

You can set up dedicated connections for the EXPLORER 540, e.g. for M2M equipment.

The terminal must be in BGAN mode in order to use dedicated connections. Under Terminal settings > Connection > Mode select BGAN only.

1. From the Dashboard, click New connection package to create a new connection package, or

 in the right side of the tile with the connection package that you want to change

click and click Properties.

2. Under Type, select the connection type you want.

• Shared connection. This is the default setting, a shared background data connection.

ACA is disabled and there are no dedicated connections.

• Dedicated DHCP. This is a dedicated connection using DHCP. With this type, any

DHCP-enabled unit you connect to the EXPLORER 540 will get a new dedicated connection used only for that unit. When you disconnect the unit, the connection is removed after a few minutes. Each new connection gets its own tile on the Dashboard as long as it is running. In the example below, three units are connected using Dedicated DHCP. ACA is enabled for all Dedicated DHCP connections and cannot be disabled, unless you delete the connection package.

Chapter 4: Configuration with web interface

• Dedicated static IP. This is a dedicated connection using a static IP address. Set up

the connected unit to use a static IP address and type in this IP address under Static IP address.

If Automatic Context Activation (ACA) is enabled, the connection is established automatically. Only the unit with the configured static IP address can use this connection.

You can only start and stop a dedicated static IP connection by enabling and disabling ACA under Parameters or using SMS commands.

3. Click Save.

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Status information

Status field

Toggle between status and contents page

If the window is large enough, it shows a status field at the bottom of the page or in the right side of the page. If not, click again to return to the previous page.

Chapter 4: Configuration with web interface

at the bottom of the page to show the status page. Click 



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Note

The following status is available:

Terminal status:

If the terminal is running as BGAN only, the cellular status fields are not shown. Likewise, the PRISM status fields are only shown if PRISM is used.

• Network in use: The network currently used (BGAN or Cellular).

• (BGAN) status: The current status of the BGAN network. In the example in the previous

page, “Data” means a data connection is running. The status could also be e.g. “Registering” or “Ready”.

• BGAN M2M SIM: Shows whether or not the BGAN SIM card is an M2M SIM (Yes or No)

• (BGAN) current satellite: The satellite to which the EXPLORER 540 is currently registered.

• (BGAN) spot beam: The type of spot beam currently used, e.g. “Regional” or “Narrow”.

• (BGAN) signal strength: The signal strength of the BGAN connection.

• (BGAN) Airtime Provider: The provider of the BGAN services.

• Cellular status: The current status of the cellular network. In the example, a data

connection is running.

• Cellular network operator: The operator (or provider) of the Cellular network.

• Local IP address: The local IP address of the EXPLORER 540. E.g. used to connect to the

web interface.

• PRISM BGAN status: The status of the BGAN connection to the PRISM server

(Connecting or Connected)

• PRISM Cellular status: The status of the Cellular connection to the PRISM server

(Connecting or Connected)

• Logged in as: You can log in as User or Administrator. this field shows how you are

logged in.

Position information:

• Status: Shows the status of the GNSS connection, e.g. if there is 2D fix, 3D fix or no fix.

• Position: The geographic position of the EXPLORER 540.

• GNSS: Shows which GNSS systems are currently used to obtain the position.

• Satellites used: Shows how many GNSS satellites are used to obtain the position.

Data information (only shown if a data connection is running)

• EXPLORER Cellular Modem: Shows which type of data is running on the cellular

connection.

• Standard data: Shows that a Standard data connection is running on the Standard data

connection package. This is the only option when the terminal is running in Cellular preferred mode,

Call information (only shown if a voice call is ongoing)

• Status: The status of the call, e.g. “Connected” or “Ringing”.

• Call type: Shows whether the call type is Standard voice or Premium voice (3.1 kHz

Audio).

• Call duration: The duration of the call.

• Originator: The phone number from which the call was made.

• Receiver: The phone number that receives the call.

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The Control panel

Note

The Control panel is used for accessing the settings and functions of your EXPLORER 540.

Chapter 4: Configuration with web interface

To open the Control panel, click

IP handsets: The M2M subscription does not support Voice over IP (VoIP). For details on VoIP and voice calls with BGAN class 2 subscription, see Appendix C, BGAN non- M2M functions.

 from the bottom right corner of the web interface.

To restart the installation process (BGAN)

If you need to restart the installation process, e.g. because the EXPLORER 540 has been moved to another location, click the Installation tile in the Control panel. This will reboot the terminal and restart the installation process. For details about the installation process, see Installation process on page 13.

To start the installation process from the web interface, do as follows:

1. Select

2. Select OK to reboot the terminal and start the installation process. Note that you must log

98-148232-E The Control panel 58

 (Control panel) and then Installation.

into the web interface with user name and password after reboot. The BGAN signal strength is shown on the screen during the pointing process.

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Chapter 4: Configuration with web interface

3. Turn and tilt the antenna slowly until you have obtained the highest possible signal strength. You can use the pointing sound as well as the signal strength shown on screen. For details, see Installation process for satellite operation on page 15.

4. When the EXPLORER 540 has detected a stable BGAN signal it automatically exits the pointing process and starts to connect to the BGAN network.

• If you do nothing, the EXPLORER 540 automatically connects to the BGAN network (if

possible) and then completes the installation process.

• If you want to cancel installation and start over at next power-up, click Cancel. You can

still configure the EXPLORER 540, and the LED will be active.

If there are problems with the installation, the web interface will show a warning icon next to the failing step in the installation window. The LED on the EXPLORER 540 will be yellow (warning). See Troubleshooting guide on page 102.

5. Tighten the screws to fix the EXPLORER 540 in the pointed position.

6. When the installation process has ended, click Close to close the Installation window.

To use the logs

To access the logs

To access the Logs, select  and select Logs from the menu. The Logs page contains:

• Call log: A list of all incoming, outgoing and missed calls since the log was last cleared.

• Data log: A list of all data sessions since the log was last cleared.

• Tot a l c ou nte rs : Totals for each type of service since the log was last cleared.

Date and time is the international UTC time, received from the satellite.

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Call log (Non-M2M only)

With Non-M2M subscription the Call log shows:

• Outgoing calls shows the start time, receiving end phone number, duration, type (Standard voice or 3.1 kHz audio), termination cause and, if Call charges have been entered, estimated charge of each outgoing call.

• Received calls shows the start time, calling phone number, duration, type (Standard voice or 3.1 kHz audio) and termination cause of each incoming call.

• Missed calls shows the start time, calling phone number, type (Standard voice or

3.1 kHz audio) and termination cause of each incoming call that was not received.

To clear the Call log, click the Clear call log button at the top.

Data log

The Data log shows:

• Standard data shows data usage, date and time, termination cause and estimated charge of each Standard data session (if Call charges have been entered).

Chapter 4: Configuration with web interface

• For Non-M2M only: Streaming data shows the duration and type (such as 64 kbps, 128 kbps), date and time, termination cause and estimated charge of each Streaming data session (if Call charges have been entered).

• Cellular modem data (only present if the optional cellular modem is used) shows data usage, date and time and termination cause of each cellular data connection.

To clear the Data log, click the Clear data log button at the top.

Tot al cou nter s

The total counters show:

• For Non-M2M only: Call session totals shows the total duration (hh:mm:ss) for each call type since the log was last cleared. It also shows the estimated call charge for each call type (if Call charges have been entered).

• Data session totals shows totals for each data connection type since the log was last cleared. For Standard data the totals are shown as amount of data transferred (kB) and for Streaming connections the totals are shown in duration (hh:mm:ss). It also shows the estimated charge for each data type (if Call charges have been entered).

• Cellular session totals (only present if the optional cellular modem is used) shows totals for each cellular data connection since the log was last cleared.

To reset the Total counters, click the Reset total counters button at the top.

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Terminal settings

To configure the terminal settings, select  (Control panel) > Terminal settings.

Chapter 4: Configuration with web interface

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To set up the connection mode

Select network (Mode)

The EXPLORER 540 can use a cellular network as an alternative to the BGAN network, if you have installed an EXPLORER 540 LTE Modem. For details, see Optional: To set up cellular network for data on page 93.

To set up which network you want to use, do as follows:

1. In the Terminal settings page, locate Connection.

2. At Mode, select from the drop-down list which mode you want for the EXPLORER 540. You have the following options:

• BGAN only (default): The EXPLORER 540 uses BGAN.

• Cellular modem preferred: The EXPLORER 540 uses the cellular network when it is

available, with BGAN as backup. BGAN is running in the background and is still used for e.g. remote access with SMS. If an EXPLORER 540 Modem is not connected, or if the cellular network does not work for some reason, the BGAN connection is used. For details, see EXPLORER 540 operation in “Cellular modem preferred” mode on page 96.

• Cellular modem preferred (PRISM): Similar to Cellular modem preferred mode, the

EXPLORER 540 uses the cellular network when it is available, with BGAN as backup. But with PRISM, all traffic is routed through a Multi-Path tunnel to/from a server, providing a continuous connection through a single IP address, independent of the network technology (cellular or BGAN). For general information, see EXPLORER 540 operation in Cellular modem preferred (PRISM) mode on page 97. For setup of PRISM see To se t u p P RI S M on page 65.

Chapter 4: Configuration with web interface

3. Click Save.

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Internet and LAN connection modes

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In the web interface you can set up the Internet connection mode and the IP addressing between the EXPLORER 540 and devices connected to the EXPLORER 540. The EXPLORER 540 has a built-in DHCP server which can be used to dynamically assign IP addresses to devices connected to the EXPLORER 540.

The drawing below shows examples of the IP addressing in router mode (default setup) and bridge mode.

Chapter 4: Configuration with web interface

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Chapter 4: Configuration with web interface

Important

Note

Important

Note

To set up the connection mode of the EXPLORER 540, do as follows:

1. In the Term in al se tt in gs page, at Internet connection mode, select Bridge mode or Router mode. Router mode is the default setting and is recommended for most purposes.

• Select Router mode if one or more computers are connected and the EXPLORER 540

should act as a router. When Router mode is selected, the EXPLORER 540 uses the builtin NAT module for making the necessary address translations.

• Select Bridge mode if only one computer is connected, and the EXPLORER 540 should

act as a modem, or more than one computer is connected using an external router.

Bridge mode is only supported in BGAN only mode. If you are using a cellular modem, you must select Router mode at Internet connection mode.

Do not connect more than one computer in Bridge mode, unless you have an external router.

2. Under Local IP address, type in a new IP address if you want to change the Local IP address of the terminal. This is the address used to access the web interface. The default IP address is 192.168.0.1.

Do not use any of the reserved IP addresses listed in List of reserved IP subnets on page 113.

3. Under DHCP, select DHCP Enabled (recommended for most purposes).

•If you select DHCP Enabled, the terminal assigns dynamic IP addresses to devices

connected to the terminal.

•If you select disable DHCP, you need to set up a static IP address in the connected

device.

4. If you want to change the Network mask for the local network of the terminal, type in the new network mask. The default network mask is 255.255.255.0.

5. Under DHCP range start and DHCP range end, type in the range of IP addresses that should be assigned to locally connected equipment.

6. Under Static IP addresses add any static IP addresses used by locally connected equipment. This is necessary in order to be able to access the equipment remotely.

The static IP addresses must be outside the DHCP range set in the previous step.

7. Click Save.

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To s et up PRIS M

Note

If you are going to use PRISM you must first install the PRISM server software from Cobham SATCOM, set up the server and then set up the EXPLORER 540. For general information on PRISM, see EXPLORER 540 operation in Cellular modem preferred (PRISM) mode on page 97. For details on setup with cellular modem, see To set up the EXPLORER 540 for cellular operation on page 93.

To configure the EXPLORER 540 for PRISM, do as follows:

1. In the Terminal settings page, under Connection, select Cellular modem preferred (PRISM).

2. In the same page, locate the PRISM section.

3. Type in the Shared authentication key.

4. Type in the IP address of the PRISM server.

5. Type in the Server port number.

Chapter 4: Configuration with web interface

6. Type in the ping interval for BGAN and cellular modem respectively.

The ping interval for PRISM overrules any ping interval entered for the Connection Watchdog. The Terminal Watchdog, however, will continue to use the entered Watchdog interval independent of the interval entered for PRISM.

7. Click Save.

To enable or disable Network Service Device (NSD)

If you have an Inmarsat GX system together with your EXPLORER 540 and you want to use the EXPLORER 540 (BGAN) as backup when the GX service is not available, you can acquire a Network Service Device from Inmarsat. The NSD will use a PPPoE connection to allow your system to use the BGAN service when your system is out of GX spot beam coverage. To enable NSD, do as follows:

1. In the Terminal settings page, locate the NSD section.

2. Select Enable if you want to use an NSD with your EXPLORER 540.

For information on PPPoE, see PPPoE (Point-to-Point Protocol over Ethernet), BGAN only on page 38.

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To enable or disable the pointing sound

The EXPLORER 540 can make a sound to guide you through the pointing procedure (default enabled). To enable or disable the pointing sound, do as follows:

1. In the Terminal settings page, locate the Audio indication section.

2. Select Audio assisted pointing if you want to use a pointing sound to assist your pointing process.

3. At Audio assisted pointing volume (0 - 100) type the volume level you want for the pointing sound.

4. Click Save.

To select the type of navigation system (GNSS)

To select which navigation system to use with your EXPLORER 540, do as follows:

1. In the Terminal settings page, locate the GNSS section (Global Navigation Satellite System).

2. Select GPS, GLONASS, GPS and GLONASS or BeiDou-1.

3. Click Save. Note that it may take some minutes for the EXPLORER 540 to change the navigation system.

To select the language

The default language of the web interface is English. You can change the language to French, German, Russian, Spanish, Chinese or Japanese.

To change the language, do as follows:

1. In the Terminal settings page, locate the Language section.

2. Select a language from the list and click Save.

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Advanced LAN

Note

Port forwarding

Make the port forwarding configuration before starting the data session.

Normal port forwarding configuration is ignored in Cellular modem preferred (PRISM) mode (all connected units are directly accessible by PRISM port forwarding).

Port forwarding enables you to set up a server connected to the terminal while the terminal is in Router mode. Without port forwarding it would not be possible to contact the server from the Internet. We recommend using a static public IP address for the terminal in order to provide easy access to the terminal. To use the static IP address, it must be included in your subscription and you must set the APN source to SIM default. For details, see To change the APN for a connection package on page 52.

The following example shows how to allow Internet access to a mail server (smtp) connected to the terminal. The mail server in this example has the IP address 192.168.0.100.

Chapter 4: Configuration with web interface

1. From the Control panel

2. Select Forward port to add a new port forwarding.

3. Select Active to activate the port forwarding.

4. Type in the Incoming port start and the Incoming port end. This is the range of port numbers on the EXPLORER 540 for which incoming traffic to the EXPLORER 540 will be forwarded.

5. Type in the Destination IP address, which in this example is the IP address of the mail server: 192.168.0.100.

This is the IP address to which the incoming traffic is forwarded.

6. Type in the Destination port start and the Destination port end. This is the range of port numbers at the server, to which the incoming traffic will be

forwarded. If only a single port is used, type the same port for Destination port start and Destination port end.

7. Click Save.

When you have activated a data connection, you can now access the server from the Internet, using the external IP address of the terminal. If you are using the web interface, you can see the external IP address in the tile with the data connection you have started. For information on how to activate your data connection, see To control data connections (PDP contexts) on page 36.

, select Advanced LAN > Port forwarding.

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Static routing

When you have an external gateway connected to your terminal, the terminal is not automatically able to “see” the network on the other side of the gateway. However, you can set up your terminal to communicate with a device on the other side of a gateway, by using Static routing. To set up a new device for static routing, do as follows:

Chapter 4: Configuration with web interface

1. From the Control panel

2. Click Add route.

3. Enter the values for your device.

• Destination: The IP address you want to route to.

• Subnet mask: The subnet mask you want to route to.

• Gateway: The gateway, e.g. the address of a wireless access point or router to which the

destination device is connected.

4. Click Save. The values for the new entry are now in the list. This means that the terminal can

communicate with the destination IP address on the other side of the gateway.

, select Advanced LAN > Static routing.

To change the APN for PPPoE (BGAN only)

For general information on PPPoE and setup of connected equipment, see PPPoE (Point-toPoint Protocol over Ethernet), BGAN only on page 38.

Before you can establish a PPPoE connection with the EXPLORER 540 you must set up the APN to use. Do as follows:

1. From the Control panel

2. Select the APN to use for PPPoE. You have the following options:

• SIM default. The APN is taken from the SIM card. This is the recommended option,

unless you have special requirements.

• Network assigned. The APN is assigned from the network.

• User defined. Type in the APN at User defined name. APNs are provided from the

Airtime Provider.

3. Click Save.

, select Advanced LAN > PPPoE APN.

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Chapter 4: Configuration with web interface

Note

To manage connected devices (Traffic control)

By default, traffic control is disabled, which means that all traffic is allowed.

With the Traffic control function you can get an overview of devices connected locally to your EXPLORER 540 and control which devices you want to connect. You can also select whether or not they should be allowed to use the BGAN or cellular network. Note that the available settings depend on whether or not you are logged in as administrator.

The cellular modem setting is only displayed if an EXPLORER 540 Modem is installed in the EXPLORER 540.

Traffic control (Non-administrator user)

To set up traffic control, do as follows:

1. In the Control panel A list of connected and added devices appears.

2. Click your connected device to see MAC address and IP address and to change the name or block/allow the use of BGAN or Cellular network. See the next section.

, click Traffic control.

To block BGAN or cellular traffic or edit the name for your device

You can only change these settings if traffic control is enabled. If the administrator has disabled traffic control, all traffic is allowed.

1. In the Traffic control page, click your connected device. The page shows the name, MAC address, IP address and traffic rule for the device.

2. Select Block BGAN traffic or Block cellular modem traffic (if available), if you want to deny access to the BGAN or cellular network for your device.

If it is already blocked by the administrator, this setting is not editable.

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3. At Name, type in the name you want for your device.

Note

4. Click Save.

Traffic control (administrator)

When you are logged in as administrator, the Traffic control setup offers more options. To set up traffic control as administrator, do as follows:

1. Log in as administrator.

Chapter 4: Configuration with web interface

2. In the Control panel A list of connected and added devices appears.

3. Click the Enable button to enable Traffic control. By default Traffic control is disabled, which means all devices are allowed access.

When you enable traffic control, BGAN is blocked by default for all new devices. To change the default settings, see the next section.

, click Traffic control.

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Chapter 4: Configuration with web interface

Important

To change the default settings for all devices

All devices in the list are updated with the default settings when you click Save.

1. Click the button Default settings.

2. Select Block BGAN traffic or Block Cellular modem traffic (if available) if you want to deny access to BGAN or cellular network for all devices. With this option selected, only the administrator will be able to allow access for selected or all devices.

3. Click Save. All devices in the list will now have the new default settings.

To block or allow BGAN or cellular traffic or edit the name for a device

1. In the Traffic control page, click the device you want to set up. The page shows the name, MAC address, IP address and traffic rule for the device.

2. Select Block BGAN traffic or Block Cellular traffic, if you want to deny access to the BGAN or cellular network for the selected device. If you want to allow access, clear the box. The selected device will then be able to access the network, even if it is blocked in the default settings (see previous section).

3. At Name, type in the name you want for your device.

4. Click Save.

Reset to default: You can reset the settings for the device to the default settings.

• If the device is connected and you click the button Reset to default, the traffic rules will be reset to the default values set in the previous section, but the name remains the same.

• If the device is not connected and you click the button Reset to default, the device is removed from the list.

To Add a device

When you connect a device, it is automatically added to the list using the default settings. If you want to add a device for later use, do as follows:

1. In the Devices page, click the Add device button.

2. Type in the Name and the MAC address for the device.

3. Select Block BGAN traffic or Block Cellular modem traffic, if you want to deny access to BGAN or cellular network for the selected device. If you want to allow access, clear the box. The device will then be able to access the network, even if it is blocked in the default settings (see previous section).

4. Click Save.

When the device with this MAC address is connected, it will appear with the entered name in the list, and access will be allowed or denied depending on the setting in this page.

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Chapter 4: Configuration with web interface

Note

To set up tracking and location reporting

You can set up the EXPLORER 540 to report to a server at certain time intervals. To set up tracking, do as follows:

1. From the Control panel

, select Tracking and location reporting.

2. To enable tracking of the EXPLORER 540, select Enable tracking.

Tracking runs on its own BGAN connection, and is independent of the connection mode (Cellular or BGAN).

3. Select the Report type.

• Compressed. Only latitude and longitude are reported.

• Extended. Apart from latitude and longitude, heading and altitude are also included.

• ECEF. The same information as Extended, but position and speed data are 3D (ECEF

coordinates).

4. Under Server connection, type in the following details:

• Host: The IP address of the server that the EXPLORER 540 will report to.

• Server port: Port number on the server. Default number is 7474.

• Client port: Port number on the EXPLORER 540. Default number is 7475.

• Encryption key: A 128 bit key which must match on both the client and server side.

Supplied from the server manager.

5. Under APN, select the source of the APN.

• SIM default (recommended): The APN is taken from the SIM card.

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Chapter 4: Configuration with web interface

Note

• Network assigned: The APN is assigned from the network.

• User defined: APNs are provided from the Airtime Provider. Type in the APN next to

User defined name.

6. Under Interval reports, type in the Report interval in days (dd) and hours (hh).

Example: If you type in “01” and “12”, the EXPLORER 540 will send a report for every 1½

day.

If the EXPLORER 540 is in power save mode, no report is sent!

7. Click Save.

You can see the status of the tracking link in the status area of the web interface. If the status area is not shown, click

 to see it.

You can set up whether or not you want to allow the tracking server to control these settings. See Remote control of tracking on page 87.

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Support features

Note

To open the Support page, select  (Control panel) > Support.

Chapter 4: Configuration with web interface

To view the Alerts

When an alert is registered, the web interface shows a warning icon  in the icon bar as long

as the alert is active. The Alerts list only shows alerts that are currently active.

1. To view the alerts, click Alerts from the Support page.

The Alerts page shows a list of active events. For more information on the event messages, refer to List of messages on page 107.

 from the icon bar at the top of the web interface, or select

To view the Event log

The Event log shows events that occurred in the past and are no longer active. It includes events of informational character describing normal phases of operation for the terminal, and also alerts that have appeared in the Alerts list.

To view the event log, select Event log from the Support page.

To create a diagnostics report

The diagnostic report contains relevant information for troubleshooting. When contacting your supplier for support, please enclose this file. To generate a diagnostic report, do as follows:

1. From the Support page, click Diagnostics report.

2. Click Generate report.

It may take a few minutes to generate the report.

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3. Select Download report.

Note

4. Choose a location for the file and save it.

To u pdat e soft wa r e

To update the software in the EXPLORER 540 using the web interface, do as follows:

1. Download the new software on your computer.

Chapter 4: Configuration with web interface

or acquire the software from Cobham SATCOM and save it

2. Open the web interface and enter the Control panel

3. Click Support > Update software.

4. Click Update software...

5. Browse to the new software version and click Open. The software file has the extension “.tiif”.

6. The terminal restarts and completes the software update.

The update procedure takes some minutes to complete. If the installation process has not yet been completed, the Status LED flashes blue during the software update.

You can check the software version under Control panel > Support > About.

To reset the administrator password

If you have forgotten the administrator password, do as follows:

If you have physical access to the EXPLORER 540, you can also use the Reset button. For details, see Reset button on page 101.

.

1. Contact your supplier for a reset code. Report the serial number and IMEI number of the terminal. You can find the serial number and the IMEI number under Control panel > Support >

About.

2. After receiving the reset code from your supplier, select Reset password from the Support page.

3. Type in the reset code obtained from your supplier and click Reset.

4. The password is reset to admin.

1. You can download the software from the “Cobham SYNC Partner Portal” at www.cobham.com/

satcom

, select Cobham SYNC Partner Portal > Downloads. Locate the EXPLORER 540

software.

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To restart the terminal

If you want to restart the terminal, do as follows:

1. From the Support page, select Reboot terminal.

2. Click to confirm the reboot. The terminal restarts. Note that this is the equivalent to switching the terminal off and on again. It is not the same as pushing the Reset button, the installation process will not restart.

About

The About page shows the Serial number, software version, IMSI and IMEI of your EXPLORER 540 as well as legal information. It also shows your Help desk information, if it has been entered under Advanced > Help desk.

To access the About page, select Support > About.

Chapter 4: Configuration with web interface

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Advanced settings

Important

Passwords

The EXPLORER 540 web interface is password protected at two levels: A user password and an administrator password. You will always be prompted for a password when you access the web interface. Default settings are:

• User: User name: user, Password: <serial number of the EXPLORER 540>

• Administrator: User name: administrator, Password: admin

You can change the passwords if you are logged in as administrator, see the next sections.

Change the administrator password immediately after first login!

To log in as administrator

Access to the Advanced settings requires an administrator password. If you are already logged in as user and you want to access the Advanced settings, do as follows:

Chapter 4: Configuration with web interface

1. From the Control panel If you are not logged in as administrator you are now prompted to log in.

2. Enter the administrator password. If you have forgotten the administrator password, you can reset the password. For details, see To reset the administrator password on page 75. The old user name and password will

apply until you have finished the reset procedure.

3. Click OK.

To change the user password

To change the user password, do as follows:

1. Log in as administrator.

2. Under Advanced, select Passwords.

3. Select Change user password.

4. Type in the User id (default: user).

5. Type in the New password and retype it on the next line.

, select Advanced.

6. Click Save. At the next login the new password is required.

To change the administrator password

To change the administrator password, do as follows:

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1. Log in as administrator.

Note

Important

2. Under Advanced, select Passwords.

3. Select Change administrator password.

4. Type in the Old password.

5. Type in the New password and retype it on the next line.

The password must be 5 to 15 characters long and cannot contain spaces.

Avoid special characters. Accepted characters: A through Z (uppercase characters), a through z (lowercase characters) and 0 through 9 (numeric characters).

6. Click Save. At the next login the new password is required.

To log out as administrator

Chapter 4: Configuration with web interface

If you close the web interface, you are logged out automatically after 30 seconds. To log out manually, click Log out administrator in the Advanced page.

To set up user permissions

You can allow or deny users access to certain functions and make these pages read-only. This is useful if you want to protect the system against unintended changes. Study this screen thoroughly and decide to which areas of the system you want to give non-administrator users access. To set up the user permissions, do as follows:

1. Under Advanced, select User permissions.

2. Under Allow users to:, select the settings you want to allow users to access.

3. Under Allow AT commands on:, select LAN interface if you want to allow the use of AT commands.

4. Under Allow user accounts:, select Service user account if you want to enable the use of a service user account.

5. Click Save.

The settings without a check mark can only be viewed but not changed by the nonadministrator user.

To restore factory settings

To restore the factory settings of the EXPLORER 540, do as follows:

1. Under Advanced, select Factory reset.

All configuration will be lost and the EXPLORER 540 will return to the default configuration.

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2. Click OK.

Note

The terminal will now restart and start up with the factory settings. The installation process is also restarted.

SIM PIN for BGAN

To enable or disable the use of a SIM PIN

To enable or disable the use of a PIN to access the BGAN network, do as follows:

1. Under Advanced, select SIM.

2. Select Enable/disable SIM PIN.

3. Under Enable/Disable PIN select or clear the box next to Require PIN on startup.

• If you clear the box, you can access and use the terminal without entering a PIN

• If you select the box, you must enter a PIN on startup before you can make calls or data

sessions

Chapter 4: Configuration with web interface

4. If you selected Require PIN on startup, type in the PIN next to Enter current PIN.

5. Click Save. The new PIN settings will take effect at next power on.

To change the SIM PIN

To change the PIN used to access the BGAN network, do as follows:

1. Under Advanced, select SIM.

2. Select Change SIM PIN.

The SIM PIN must be enabled before you can change it.

3. Under Change PIN type in the Current PIN.

4. Type in the New PIN and retype it on the next line.

5. Click Save. The new PIN settings will take effect at next power on.

Auto SIM PIN validation

The Auto SIM PIN validation feature allows the EXPLORER 540 to automatically send the PIN to the SIM at power up. This enables the SIM to be PIN locked (to prevent unauthorized re-use of the SIM elsewhere), while still allowing the EXPLORER 540 to connect to the BGAN network without using a PIN.

When this feature is enabled, the PIN you enter when setting the Auto SIM PIN validation feature is encrypted and stored locally in the EXPLORER 540. The next time the EXPLORER 540 restarts, the terminal decrypts the PIN and automatically sends it to the SIM without user intervention.

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Chapter 4: Configuration with web interface

Note

The SIM PIN must be enabled before you can use this feature. See To enable or disable the use of a SIM PIN on page 79.

To set up the Auto SIM PIN validation feature, do as follows:

1. Under Advanced, select SIM.

2. Select Auto SIM PIN validation.

3. Select Automatically validate SIM PIN on startup.

4. Type in the PIN.

5. Click Save.

If the SIM PIN is changed either using the web interface or AT commands, the Auto SIM PIN validation feature is disabled and must be reenabled manually.

If the SIM card is replaced without disabling the Auto SIM PIN validation feature, and the first verification of the SIM PIN fails, the Auto SIM PIN validation feature will disable itself to avoid locking the SIM card.

SIM lock

The SIM lock feature can be used by suppliers to lock your SIM card to a specific provider or distribution partner. For further information, contact your supplier.

SIM PIN for cellular network

See Optional: To set up cellular network for data on page 93.

To save or load a configuration

If you need to reuse a configuration in other terminals of the same type, you can save your current configuration to a file, which can then be loaded into the other terminal(s).

Be aware that if the terminals have different software versions, some of the settings may be different than expected. If possible, use the same software version in the terminals.

To save a configuration to a file

To save the current configuration of your EXPLORER 540 to a file on your computer, do as follows:

1. In the Advanced page, click Load/save configuration.

2. Click Save configuration. The configuration file is saved in the EXPLORER 540.

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3. Click Download configuration...

Note

The configuration is downloaded from the EXPLORER 540 to the downloads section of your computer.

To load a configuration from a file

To load a configuration from a file into your EXPLORER 540, do as follows:

1. In the Advanced page, click Load/save configuration.

2. Click Load configuration.

3. Browse to the configuration file and click Open.

The configuration is now loaded into your EXPLORER 540. When the configuration is loaded successfully, the EXPLORER 540 restarts with the new configuration.

Connection watchdog (Link monitoring)

Chapter 4: Configuration with web interface

If you are not using the Terminal watchdog function (see Terminal watchdog on page 82), it is strongly recommended to use the Connection watchdog to monitor your locally established IP connection, as it enables you to test the satellite (or cellular) connectivity and to keep your PDP context alive.

The function is slightly different if you are using the cellular network with the optional EXPLORER 540 LTE Modem installed. The function is described below for BGAN only and then for cellular connection.

Function with BGAN only

With the connection watchdog activated, the terminal will send out ping commands to up to three servers of your choice. When a data session is started, the terminal will start sending ping commands to the Primary IP address the number of times specified. If no response is received, it will send the same number of ping commands to the Secondary and then the Tertiary IP address, if available. If no response is received from any of the IP addresses, the terminal will first try to reconnect. If it fails again the terminal will eventually restart.

The data connection must be activated before the Connection watchdog can start. See To start and stop data connections on page 51.

Function with optional Cellular network

When using the cellular network with the connection watchdog activated, the terminal will send out ping commands to up to three servers of your choice. When a data session is started, the terminal will start sending ping commands to the Primary IP address the number of times specified. If no response is received, it will send the same number of ping commands to the Secondary and then the Tertiary IP address, if available. If no response is received from any of the IP addresses, the terminal will switch to the BGAN connection and repeat the pinging over the BGAN network. If it still fails, the terminal will eventually restart.

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To set up the Connection watchdog

Note

Do as follows:

1. Under Advanced, select Connection watchdog.

2. Select Enable Connection watchdog.

3. At Ping interval (minutes) select the interval in minutes between the ping commands.

4. Select the Number of retries before the terminal restarts.

5. Select the Ping mode.

• Ping always:

• Ping when no traffic:

6. Type in the Primary and optionally the Secondary and Tertiary IP address. This is the IP address of the server(s) to which the terminal will send ping commands.

Use a server that is reliable and that responds to ICMP Echo Requests.

Always send ping, regardless of data traffic.

Send ping only if no data traffic is ongoing.

Chapter 4: Configuration with web interface

7. Click Save.

Terminal watchdog

The Terminal watchdog continuously monitors the operational status of the terminal and allows you to perform the following actions at regular intervals (set by the user):

• Wake up the terminal from power save mode

• Start a data connection (PDP context)

• Check your IP connection (ping - similar to Connection watchdog)

The terminal continuously monitors:

• The time (monitors that UTC time is received from GPS at startup)

The EXPLORER 540 operates with UTC time, local time is not available.

• CS-attach (the status of circuit-switched connection)

If any of the actions fail, the terminal restarts.

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Set up Terminal watchdog

Note

To set up the Terminal watchdog, do as follows:

1. Under Advanced, select Term in al wat ch do g.

Chapter 4: Configuration with web interface

2. Select Enable watchdog.

3. Select Wake terminal from power save if you want the terminal to wake up from power save mode each time the watchdog interval has passed.

If this option is not selected, the Terminal watchdog will only run when the terminal is awake.

4. Select the Watchdog interval. The interval can be from one hour up to 21 days.

5. Type in the Primary and optionally the Secondary and Tertiary IP address. This is the IP address(es) of the server(s) to which the terminal will send ping commands. The terminal will start sending ping commands to the Primary IP address. If there is no

response after 10 attempts, the terminal will send up to 10 ping commands to the Secondary and then the Tertiary IP address, if available. If no response is received from any of the IP addresses, the terminal will eventually restart.

If no IP addresses are entered pinging is skipped, but the other actions still apply.

6. Enter the APN (and user name and password if required) to use for the data connection.

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7. Select Enable position SMS and enter the phone number, if you want the terminal to

Note

send SMSes with the position of the terminal to a phone number. The SMSes will be sent with the Watchdog interval from step 4.

8. Select Enable loopback SMS and enter the phone number of the terminal, if you want the terminal to send SMSes to itself in order to check the SMS function. The SMSes will be sent with the Watchdog interval from step 4.

9. Click Save.

When the Watchdog is enabled, you must reboot the terminal before the Watchdog settings are activated.

Next run time: This field at the bottom of the page shows what time the Terminal watchdog will run next (UTC time).

Data limits (BGAN only)

You can set a limit for the use of the BGAN data services with the EXPLORER 540 system.

Chapter 4: Configuration with web interface

If you have entered the call charges in the menu Call charges, the system automatically calculates and displays the estimated maximum charges for your data sessions.

Thrane & Thrane A/S does not take responsibility for the correctness of the estimated charges. This calculation is only a rough estimate of the charge, based on the tariff entered by the user. Also, the airtime provider may have different methods of calculating the charge.

Once the entered limit is reached, the connection is automatically stopped. This is recorded in the data log. To continue using the data service you must start a new connection by clicking on the desired connection on the startup page.

If you have enabled automatic context activation of the Standard data connection and you set a data limit for the Standard data connection, automatic context activation is disabled.

To set data limits, do as follows:

1. Under Advanced, select Data limits.

2. Select the type of connection you want to limit.

3. Type in the amount of data or time allowed and select the appropriate units.

4. Select Enable.

5. Click Save to save the settings.

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Call charges (BGAN only)

Note

Thrane & Thrane A/S does not take responsibility for the correctness of the estimated charges. This calculation is only a rough estimate of the charge, based on the tariff entered by the user. Also, the Airtime Provider may have different methods of measuring the airtime used.

If you know the tariff for your subscribed BGAN services, you can enter these tariffs in the web interface and automatically calculate the estimated charges for your calls and data sessions. To enter the call tariffs, do as follows:

1. Under Advanced, select Call Charges.

2. Select the currency from the Displayed currency drop-down list.

3. Enter the tariff for each of the services.

4. Click Save. The entered tariffs are used for estimating the charges for calls and data sessions. For

further information, see Call log (Non-M2M only) on page 60.

Chapter 4: Configuration with web interface

Remote management

You can set up the terminal so that it can be controlled from a remote location.

To set up the terminal for remote management, select Advanced > Remote management from the Control panel.

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To set up remote access with IP

Note

The settings for Remote access with IP are not relevant if you are using the _IREMWEB command. See To use AT commands to get remote access to the web

interface on page 31.

1. From the Remote management page, select Enable access to web application and/ or Enable access to AT commands.

2. Type in the Incoming port numbers to use for the web server and for AT commands. The default port numbers are:

•web server: 80

• AT commands: 5454

If you type another port number, the port number must be available at your service provider.

3. Under Trusted IP addresses, click Add IP address and type in the IP address of the device you want to give access to the terminal.

Chapter 4: Configuration with web interface

4. To add more IP addresses, click Add IP address again.

To be able to access the terminal you must have an active data connection.

After preparing the terminal and activating the connection you can access the terminal from one of the trusted IP addresses, using the incoming port defined in the Incoming port field.

• For information on how to prepare the terminal for remote activation of a data

connection, see the next section To set up remote access with SMS.

• For information on how to access the terminal, see To access the terminal from a

remote location on page 25.

If Static IP is included in your airtime subscription, we recommend using this static public IP address for the terminal in order to provide easy access to the terminal. To use the static IP address, it must be included in your airtime subscription and you must set the APN source to SIM default. For details, see To change the APN for a connection package on page 52.

To set up remote access with SMS

The terminal must be registered to the satellite services to receive and accept an SMS.

1. From the Remote management page, select whether you want to Enable remote SMS commands.

If you are using a cellular connection as your primary network connection, the SMS commands will be sent over the BGAN backup connection. Note that some SMS commands will not work, see Remote access with SMS on page 25.

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Chapter 4: Configuration with web interface

2. Enter the password for remote SMS. It can be 5 to 15 characters long. The characters 0-9, a-z and A-Z are allowed. The password is mandatory. This password must be entered every time you send an SMS command. Default password is remote.

3. Clear the box Trust all phone numbers and enter at least one trusted mobile number from which the terminal accepts an SMS. Use the wild card * to accept a range of trusted numbers.

Entered mobile number with wild card Mobile numbers accepted

+453955880* +4539558800 to +4539558809

+45395588* +4539558800 to +4539558899

4. To add more phone numbers, click Add phone number again.

5. Click Save.

For information on how to send SMS commands, see Remote access with SMS on page 25.

Remote control of tracking

When you are using the tracking function of the EXPLORER 540, you can set up the terminal so that the tracking server can access the EXPLORER 540 e.g. to start or stop tracking or to change reporting intervals.

To allow the tracking server to control the tracking settings, do as follows:

1. Under Advanced, select Tracking settings.

2. Select Allow remote control of tracking.

3. Click Save.

The EXPLORER terminal will now accept commands from the specified tracking server, for example to change reporting intervals or start/stop reporting.

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Power save

Note

There are a number of options to save power in the EXPLORER 540. For a general description of the power save options, see Power-saving on page 40.

To set up the power save options, do as follows:

1. Under Advanced, select Power and GPIO settings.

Chapter 4: Configuration with web interface

2. Select how many minutes with no (local) activity before the terminal should enter power save mode (Idle time).

If you select 0 (zero), the power save function is disabled and the terminal will never enter power save mode.

3. Select Prevent power save if satellite connection is active if you do not want the terminal to enter power save mode when a data connection (PDP context) is opened on the satellite connection.

With this option selected, the terminal will not enter power save mode if there is a PDP context open, even if it is not currently used to send or receive data.

4. Select Enable daily wake up and enter the Wake up time of day if you want the terminal to “wake up” from power save mode at a specific time every day.

Local time must be converted to UTC time!

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I/O pins

Chapter 4: Configuration with web interface

5. Select Enable Wake-on-LAN if you want the terminal to wake up from power save when the LAN port receives a magic packet from locally connected equipment.

6. Select Enable GPI pin wake up if you want to use the dedicated I/O pin on the EXPLORER 540 to wake up the terminal from power save mode. See the next section I/O pins on page 89.

7. Click Save.

The EXPLORER 540 has 3 I/O pins, two assigned pins and 1 general purpose pin.

• Request wake up (input)

• Terminal ready (output)

• Control/Status (input/output)

1. Under Advanced, select Power and GPIO settings.

2. If you have enabled GPI pin wake up, select whether the Request wake up input should be active high or low.

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3. Select whether the Terminal ready output should be active high or low. This output

Note

4. If you want to use GPIO pin 3, select the direction and polarity.

5. Click Save.

Help desk

Under Help desk you can enter the contact information you want for your EXPLORER 540. The Help desk contact information is empty by default. You must provide the contact information, e.g. the phone number for your Airtime Provider. Do as follows:

Chapter 4: Configuration with web interface

signals when the EXPLORER 540 is registered on the BGAN network and is ready to communicate with connected equipment.

“Terminal ready” only signals that the terminal is awake, registered on the BGAN network and ready to communicate with connected equipment. It does not show whether or not a data connection is established. See Power-saving on page 40 and Automatic Context Activation (ACA) on page 36.

Pin 3 does not have a predefined function, but can be used for remote control/status of connected M2M equipment using AT command _ITGPIO. See Control or status with GPIO pin 3 on page 46.

1. In the Advanced page, select Help desk.

2. Type in the contact information you want.

3. select Save.

The Help desk information is now available from

Reset button

You can change the function of the Reset button. See Reset button on page 101. Do as follows:

1. From the Advanced page, select Reset Button.

2. Select the behavior you want for the Reset button.

• Enabled: Short push: The EXPLORER 540 restarts (power cycle) and begins the

installation process again., Long push: Reset to factory default.

• Long press disabled: The Reset button will not be able to reset to factory default, but

the short push function (power cycle) will still work.

• Disabled: The Reset button will not have any function.

3. Click Save.

 (Control panel) > Support > About.

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Chapter 4: Configuration with web interface

Note

Important

To enter the SIM PIN in the web interface

Whether you are using the BGAN network or a cellular network, you need a SIM card to access the network. If you are using BGAN, the SIM is inserted in the terminal and if you are using the EXPLORER 540 LTE Modem the SIM card is inserted in the modem.

The method for entering the PIN is the same for both types of network.

Do you need a SIM PIN?

You may not have to enter a SIM PIN to access the terminal. This depends on whether or not the use of a SIM PIN is enabled on your SIM card and whether or not the Auto SIM PIN validation is used.

The administrator can enable and disable the use of a SIM PIN and set up Auto SIM PIN validation. For details, see

• To enable or disable the use of a SIM PIN on page 79

• Auto SIM PIN validation on page 79

If a computer is connected when you start up the terminal, you can access the web interface and enter the SIM PIN here.

If your EXPLORER 540 is used in an unmanned M2M system, you will normally not be able to enter a PIN code. In this case we strongly recommend enabling Auto SIM PIN validation in the web interface before using the system. See Auto SIM PIN validation on page 79.

To enter the SIM PIN

If your SIM card requires a PIN and the PIN has not yet been entered, you must enter it before you can make calls or access the Internet. Until you have entered the PIN you cannot access the network, but you can still configure your terminal.

To enter the PIN, do as follows:

1. Access the web interface. If the terminal needs a PIN, a popup window tells you to enter PIN.

2. Type in your PIN and click OK.

When pointing is completed and the correct PIN is entered, you are ready to make calls or access the Internet.

To c ance l the S IM PI N

If you select Cancel when you are asked for a PIN, you can use the web interface as normal, but you will not be able to access the network to make calls or data sessions.

To enter the PIN later, after cancelling the first time, do as follows:

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Chapter 4: Configuration with web interface

1. From the icon bar at the top, click .

The Alerts list opens.

2. Click Resolve next to Enter PIN for BGAN or Enter PIN for cellular modem.

3. Type in your PIN and click OK.

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COBHAM EXPLORER 540 User & Integrator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety summary 1

Antenna safety instructions

About this manual

Introduction to EXPLORER 540

General description

Features and interfaces of the EXPLORER 540

Features

Interfaces

Your EXPLORER 540 terminal

EXPLORER 540 overview

User interfaces

Antenna

SIM card

Services

BGAN services

Services with optional cellular modem

Optional: To use a cellular network (dual mode)

System overview

Power supply and additional equipment

M2M overview, example

To get started

To unpack the EXPLORER 540

Initial inspection

What’s in the delivery

SIM card

SIM card for BGAN operation

Optional: SIM card for cellular operation

Cable connections

Instructions for power input

Fixed installation of the EXPLORER 540

To power the EXPLORER 540

Installation process

Physical installation

BGAN or cellular network

Pointing

Installation process for satellite operation

Do you need a PIN? (BGAN)

To access the web interface

M2M application examples

PoE injector

Separate battery supply

Dual operation

I/O pins

Operation

Local or remote control

To access the terminal using AT commands

To access the terminal from a remote location

Remote access with SMS

Remote access with AT commands

Remote access to the web interface

Security setup

Overview of security measures

To set up the security with AT commands

To set up the security with the web interface

To control data connections (PDP contexts)

Automatic Context Activation (ACA)

Connection watchdog (Link monitoring)

Terminal watchdog

Manual activation of data connections

PPPoE (Point-to-Point Protocol over Ethernet), BGAN only

Power-saving

Power save mode

To set the idle time before power save

Wake up on daily basis

Wake-on-LAN

Wake up on input pin (GPI)

Remote software upgrade

User initiated software upgrade

To upgrade the software

File transfer

Configuration file

Log file(s)

Status of the EXPLORER 540

Control or status with GPIO pin 3

To read the status of GPIO pin 3 (input)

To activate or deactivate GPIO pin 3 (output)