EXPLORER 510
User manual
Document number: 98-143082-D
Release date: 4 September 2017
Disclaimer
Any responsibility or liability for loss or damage in connection with the use of this product and the
accompanying documentation is disclaimed by Thrane & Thrane A/S. The information in this manual is
provided for information purposes only, is subject to change without notice and may contain errors or
inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone
relying on this information should acquire the most current version e.g. from www.cobham.com/satcom,
Cobham SYNC Partner Portal, or from the distributor. Thrane & Thrane A/S is not responsible for the
content or accuracy of any translations or reproductions, in whole or in part, of this manual from any
other source. In the event of any discrepancies, the English version shall be the governing text.
Thrane & Thrane A/S is trading as Cobham SATCOM.
Copyright
© 2017 Thrane & Thrane A/S. All rights reserved.
Manufacturer address
Thrane & Thrane A/S, Lundtoftegaardsvej 93 D, DK-2800, Kgs. Lyngby, Denmark
Trademark acknowledgements
• Inmarsat is a registered trademark of the International Maritime Satellite Organisation (IMSO) and
is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.
• Other product and company names mentioned in this manual may be trademarks or trade names of
their respective owners.
98-143082-D ii
Safety summary 1
The following general safety precautions must be observed during all phases of operation, service
and repair of this equipment. Failure to comply with these precautions or with specific warnings
elsewhere in this manual violates safety standards of design, manufacture and intended use of the
equipment. Cobham SATCOM assumes no liability for the customer's failure to comply with these
requirements.
Do not operate in an explosive atmosphere
Do not operate the equipment in the presence of flammable gases or fumes. Operation of any
electrical equipment in such an environment constitutes a definite safety hazard.
Keep away from live circuits
Operating personnel must not remove equipment covers. Component replacement and internal
adjustment must be made by qualified maintenance personnel. Do not replace components with
the power cable connected. Under certain conditions, dangerous voltages may exist even with the
power cable removed. To avoid injuries, always disconnect power and discharge circuits before
touching them.
Do not service alone
Do not attempt internal service or adjustments unless another person, capable of rendering first aid
resuscitation, is present.
Do not substitute parts or modify equipment
Because of the danger of introducing additional hazards, do not substitute parts or perform any
unauthorized modification to the equipment.
Keep away from antenna front
This device emits radio frequency energy when switched on. To avoid
injury, keep a minimum safety distance of 60 cm from the antenna front
when the EXPLORER 510 is on.
Garder à l'écart de l'avant de l'antenne
Le présent appareil émet des radiofréquences lors de son utilisation. Afin
d'éviter tout risque pour la santé, une distance minimale de 60 cm est nécessaire entre l'utilisateur
et l'avant de l'EXPLORER 510.
Only use approved batteries from Cobham SATCOM
Use of non approved batteries may result in explosion, fire, electrical shock or injury.
Observe marked areas
Under extreme heat conditions do not touch areas of the EXPLORER 510
that are marked with this symbol, as it may result in injury.
98-143082-D iii
Antenna safety instructions
Antenna safety instructions 2
Use only manufacturer supplied antennas.
Antenna minimum safe distance: 0.6 m
Antenna gain
Directional, with maximum gain of 11 dBi (with reference to isotropic).
The Federal Communications Commission has adopted a safety standard for human
exposure to RF (Radio Frequency) energy which is below the OSHA (Occupational Safety
and Health Act) limits.
Antenna mounting
The antenna supplied by the manufacturer must be located such that during radio
transmission, no person or persons can come closer than the above indicated minimum
safe distance to the front face of the antenna, i.e. 0.6 m.
L'antenne fournie par le fabricant doit être placée de telle sorte que, durant les
transmissions radio, personne ni aucun groupe de personnes ne puisse s'approcher à une
distance inférieur à la distance de sécurité minimal indiquée ci-dessus, c.-à-d., 0.6 m.
To comply with current FCC RF Exposure limits, the antenna must be installed at or
exceeding the minimum safe distance shown above, and in accordance with the
requirements of the antenna manufacturer or supplier.
Radiation warning
You, as the qualified end-user of this radio device, must control the exposure conditions
of bystanders to ensure the minimum separation distance (above) is maintained
between the antenna and nearby persons, for satisfying RF Exposure compliance. The
operation of this transmitter must satisfy the requirements of General Population/
Uncontrolled Environment. Only use the terminal when persons are at least the
minimum distance from the front face of the antenna.
WARNING! Maintain a separation distance of at least 0.6 m from the
front face of the antenna to a person.
98-143082-D iv
About this manual
About this manual 3
Intended readers
This manual is a user manual for the EXPLORER 510. The manual is intended for anyone
who is using or intends to use the EXPLORER 510. No specific skills are required to
operate the EXPLORER 510. However, it is important that you observe all safety
requirements listed in the Safety summary in the beginning of this manual, and
operate the EXPLORER 510 according to the guidelines in this manual.
Related documents
The following documents are related to this manual and to the EXPLORER 510 system.
Typography
Title and description
EXPLORER 510 Getting Started, English 98-143071
EXPLORER 510 Getting Started, Deutsch (German) 98-143073
EXPLORER 510 Getting Started, Français (French) 98-143074
EXPLORER 510 Getting Started, Español (Spanish) 98-143075
EXPLORER 510 Getting Started, Русский (Russian) 98-143076
EXPLORER 510 Getting Started, 中文 (Chinese) 98-143077
EXPLORER 510 Getting Started,
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
•To emphasize words.
Example: “Do not touch the antenna front during pointing”.
日本語 (Japanese) 98-143078
Document
number
• To indicate what the user should select in the user interface.
Example: “Select Control panel > WLAN and click Enable”.
Italic is used to emphasize the paragraph title in cross-references.
Example: “For further information, see Connecting Cables on page...”.
98-143082-D v
Contents
Chapter 1 Introduction to EXPLORER 510
General description .................................................................................................................. 1
Features and interfaces of the EXPLORER 510 ............................................. 2
Your EXPLORER 510 terminal ......................................................................................... 3
Chapter 2 To get started
To unpack and assemble the EXPLORER 510 .................................................. 5
To switch the EXPLORER 510 on or off ................................................................ 8
To connect your WLAN-enabled device ............................................................... 8
To connect to LAN .................................................................................................................... 9
To access the web interface ............................................................................................ 9
To access the external network .................................................................................10
To start and stop data connections .......................................................................13
To make phone calls over BGAN ...............................................................................15
External power ............................................................................................................................17
Semi-fixed installation ........................................................................................................18
Chapter 3 Operation
BGAN or cellular network .................................................................................................19
Connection to the EXPLORER 510 ...........................................................................19
Data connection ........................................................................................................................20
To access the terminal from a remote location (BGAN only) .......23
Phone calls ......................................................................................................................................27
Alerts ....................................................................................................................................................28
Status of the EXPLORER 510 .........................................................................................29
Tracking and location reporting .................................................................................29
To charge your smartphone ...........................................................................................29
Chapter 4 Configuration
Configuration with EXPLORER Connect app ..................................................31
The web interface ....................................................................................................................32
98-143082-D vi
Contents
To point the antenna (BGAN) .......................................................................................35
To enter the SIM PIN in the web interface ...................................................36
To control data connections from web interface (BGAN) ................37
Status information ..................................................................................................................39
The Control panel ....................................................................................................................41
To use the logs ............................................................................................................................42
Battery status information .............................................................................................43
To set up the interfaces ....................................................................................................44
To manage connected devices (Traffic control) ........................................46
To manage smartphones (IP handsets) ..............................................................49
Support features .......................................................................................................................50
Terminal settings ......................................................................................................................53
To set up your data connection packages .......................................................58
To set up tracking and location reporting .......................................................60
Advanced LAN .............................................................................................................................62
Advanced settings ...................................................................................................................64
Optional: To set up cellular network for data ...............................................76
Chapter 5 Maintenance and troubleshooting
Support ...............................................................................................................................................78
Software update ........................................................................................................................79
Restore the settings of the EXPLORER 510 ....................................................82
Maintenance .................................................................................................................................83
Troubleshooting ........................................................................................................................84
Log files ..............................................................................................................................................93
List of reserved IP subnets .............................................................................................94
App. A Technical specifications
General specifications .........................................................................................................95
Battery specifications (internal battery) ...........................................................96
Interfaces specifications ..................................................................................................96
Built-in BGAN antenna ........................................................................................................98
98-143082-D vii
AC/DC adapter .............................................................................................................................98
Outline drawing ..........................................................................................................................99
Satellite coverage .................................................................................................................100
App. B Command reference
Overview of M2M AT and SMS commands ..................................................102
SMS remote commands ..................................................................................................103
AT commands ...........................................................................................................................108
App. C Conformity
CE ..........................................................................................................................................................117
IC ..........................................................................................................................................................117
Contents
FCC ......................................................................................................................................................117
Japanese Radio Law and Japanese Telecommunications Business
Law Compliance.
.....................................................................................................................118
Glossary ...................................................................................................................................................................120
Index ...................................................................................................................................................................124
98-143082-D viii
Chapter 1
Introduction to EXPLORER 510
General description
The EXPLORER 510 is a very small EXPLORER BGAN terminal and is the ideal combination of
performance and portability. It provides simultaneous high quality voice and broadband access
at speeds up to 464 kbps.
The durable magnesium casing and a dust and water resistant design makes the EXPLORER 510
the perfect choice when working off the beaten track but still dependent on a reliable
connection.
1
Your equipment connects to the EXPLORER 510 with wireless LAN (WLAN).
WLAN is the primary connection between your equipment and the EXPLORER 510. However, a
USB interface is also available, with possible connection of LAN using a USB to LAN Converter
Cable (included).
The EXPLORER 510 provides access to up to 464 kbps Standard data and 32, 64 and 128 kbps
Streaming data and may be used for:
• Broadcasting
• Internet browsing
•E-mail
• Phone services (using WLAN or LAN with Voice over IP)
•File transfers
• Video conference and Streaming
• VPN (Virtual Private Network) access to corporate servers
The EXPLORER 510 can withstand severe environmental conditions such as humidity, dust,
extreme weather and changing temperatures. It is small in size and fits easily into a backpack
or similar.
98-143082-D General description 1
Chapter 1: Introduction to EXPLORER 510
Features and interfaces of the EXPLORER 510
Features
Full duplex, single or multi-user, standard data up to 464 kbps
Support for streaming data at 32, 64 and 128 kbps
Standard WLAN and USB Host interface
LAN connection using USB to LAN Converter Cable
Support for EXPLORER Cellular Modem for connection to cellular network
Built-in battery
Built-in DHCP/NAT wireless router
Solar panel direct interface
10-32 VDC input
100-240 VAC power adapter
IP66 protection
Support for GPS, GLONASS and BeiDou navigation systems
Support for the EXPLORER Connect app, which makes it easy to use your smart device to
make calls over BGAN, and to set up the EXPLORER 510.
Built-in web interface allowing you to manage your calls and customize the terminal to your
specific needs, using a smartphone, computer or tablet.
Point-to-Point Protocol over Ethernet (PPPoE)
Built-in PBX and SIP server managing voice communication
Multilingual user interface (English, French, German, Russian, Spanish, Chinese, Japanese)
CE, FCC, GMPCS and IC certified
98-143082-D Features and interfaces of the EXPLORER 510 2
Your EXPLORER 510 terminal
Antenna for
BGAN,
GNSS and
Wireless LAN
USB connector
SIM card
Status LEDs
DC input connector
EXPLORER 510 overview
The EXPLORER 510 is a compact unit comprising transceiver and antenna in one unit.
Chapter 1: Introduction to EXPLORER 510
98-143082-D Your EXPLORER 510 terminal 3
User interfaces
The web interface is a built-in web interface for easy configuration and daily use. The web
interface is accessed from a computer, smartphone or tablet connected to the EXPLORER 510,
using an Internet browser. No installation of software is needed. For further information on the
web interface, see The web interface on page 32.
A smartphone app, EXPLORER Connect, is also available for iPhone and for Android
phones. The app includes a Satellite phone function that enables you to make calls to and
from your smartphone over the satellite network using the EXPLORER 510 terminal. It also
includes the complete feature set from the built-in web interface of the terminal, allowing you
to set up and use the terminal with your smartphone.
With AT commands you can configure and control the EXPLORER 510 from a computer
using a Telnet session. For further details see To access the terminal using AT commands on
page 23.
With SMS commands you can configure and control the EXPLORER 510 remotely. For
details, see Remote access with SMS on page 23.
Chapter 1: Introduction to EXPLORER 510
Antenna
The light-colored part of the EXPLORER 510 is the antenna part comprising:
• GNSS (Global Navigation Satellite System) antenna supporting GPS, GLONASS and BeiDou.
• BGAN antenna.
• Wireless LAN antenna.
Battery
The EXPLORER 510 comes with a built-in rechargeable battery. The battery is automatically
recharged when power is applied to the EXPLORER 510. The Status indicator shows that the
battery is charging. See Light indicators on page 88.
Time between recharging depends on the use. The web interface shows estimated time left for
the battery. Recharge the battery regularly.
SIM card
The EXPLORER 510 requires a SIM card to go online. Without a SIM card you can still configure
the terminal and you may be able to make emergency calls if the network allows it, but you
cannot make normal calls nor access the internet.
SIM lock: The supplier may have locked the SIM card to a specific provider. For further
information, contact your supplier.
98-143082-D Your EXPLORER 510 terminal 4
Chapter 2
To get started
This chapter describes:
• To unpack and assemble the EXPLORER 510
• To switch the EXPLORER 510 on or off
• To connect your WLAN-enabled device
• To connect to LAN
• To access the web interface
• To access the external network
• To start and stop data connections
• To make phone calls over BGAN
• External power
To unpack and assemble the EXPLORER 510
2
Initial inspection
Inspect the shipping carton immediately upon receipt for evidence of damage during
transport. If the shipping carton is severely damaged or water stained, request that the carrier's
agent be present when opening the carton. Save the carton packing material for future use.
WARNING! To avoid electric shock, do not apply
power to the system if there is any sign of shipping
damage to any part of the front or rear panel or the
outer cover. Read the safety summary at the front of this
manual before installing or operating the system.
After unpacking the system, inspect it thoroughly for hidden damage and loose components or
fittings. If the contents are incomplete, if there is mechanical damage or defect, or if the
system does not work properly, notify your dealer.
98-143082-D To unpack and assemble the EXPLORER 510 5
What’s in the delivery
The following items are included in the delivery:
•EXPLORER510 terminal
•AC/DC adapter
•USB to LAN Converter Cable
• EXPLORER softbag
•Getting started booklet
The EXPLORER Connect app
If you want to use your smartphone with the EXPLORER 510, install the EXPLORER Connect
app, which is available for iPhone at the Apple Store and for Android phones at Google Play.
The EXPLORER Connect app provides the following options:
Tile Function
Chapter 2: To get started
Satellite Phone Use your phone as a satellite phone when connected to the
EXPLORER 510. For details, see To connect your smartphone for
making calls on page 15.
Terminal Access Start and stop data connections and
access all settings of the EXPLORER 510. See Configuration on
page 30.
Pointing Activate the pointing process for the EXPLORER 510 towards the
BGAN satellite. For details, see To point the antenna on page 11.
Dashboard See terminal and connection status. For details, see Status of the
EXPLORER 510 on page 29.
To check the version of the EXPLORER Connect app
Check the version of your EXPLORER Connect app as follows (minimum IOS app ver 1.1/
Android app ver 1.9):
IOS:
1. On your iPhone or iPad select Settings (iPhone settings, not settings in EXPLORER
Connect app).
2. Scroll down to EXPL connect.
3. Select EXPL connect. The version is shown.
Android:
1. In the EXPLORER Connect app, from the main menu, select
right corner.
2. Scroll down to Version.
98-143082-D To unpack and assemble the EXPLORER 510 6
(Settings) in the bottom
To insert the SIM card
Note
The SIM card is provided by your Airtime Provider.
Insert the SIM card as follows:
1. Loosen the two screws holding the SIM cover.
2. Lift the cover.
3. Insert the SIM card in the SIM slot with the chip
side facing down.
4. Press gently until it clicks.
5. Close the cover and tighten the two screws gently.
To r em ove the SIM card
Chapter 2: To get started
When the SIM card is removed you cannot make calls or data sessions, but you can
still use the built-in web interface to set up the terminal.
To remove the SIM card, do as follows:
1. Loosen the two screws holding the SIM cover.
2. Lift the cover.
3. Push the SIM card gently and let it pop out.
4. Remove the SIM card.
5. Close the cover and tighten the two screws gently.
98-143082-D To unpack and assemble the EXPLORER 510 7
To switch the EXPLORER 510 on or off
Note
Power button
Status
indicator
Note
Do as follows:
1. Push and hold the power button until the
Status indicator lights up. This may take
some seconds.
2. When the Status indicator flashes slowly
or is constant green, the terminal is ready
for use.
At this point you may hear a sound from the EXPLORER 510, indicating that it is
ready to be pointed towards the satellite (see To access the external network on
page 10). If you do not want to point the antenna now, just push the power
button briefly to accept the current signal strength.
Chapter 2: To get started
3. To switch off, hold the power button until the Status indicator flashes yellow.
This may take some seconds.
To recharge the battery of the EXPLORER 510, connect external power to the DC input, see
External power on page 17.
To connect your WLAN-enabled device
Do as follows:
1. Check that the WLAN LED is on (green or yellow),
meaning that WLAN is ready in your EXPLORER 510.
2. Place your WLAN-enabled device (computer, tablet
or smartphone) close to the EXPLORER 510, but not
in front of the BGAN antenna.
3. On your device, search for available WLAN networks.
4. Select the EXPLORER 510 WLAN access point when
it appears in your list of available wireless networks.
The default name is EXPLORER510.
You may have to enter a password. By default the password is the serial numbera of
your EXPLORER 510 and the encoding type is WPA2.
a. You find the serial number on the label on the EXPLORER 510
Your device is now connected to the EXPLORER 510. In the web interface, the WLAN icon
shows the number of devices connected to the EXPLORER 510 via WLAN. Example:
98-143082-D To switch the EXPLORER 510 on or off 8
For information on how to configure the WLAN interface in the EXPLORER 510, see WLAN
Note
interface setup on page 44.
For information on how to set up the LAN network, see Terminal settings on page 53.
To connect to LAN
The EXPLORER 510 does not have a LAN connector, but you can use the USB to LAN Converter
Cable supplied with your EXPLORER 510 to connect your computer.
The USB charge current must be set to 1.0 A. This is the default setting. See USB
interface setup on page 45.
Do as follows:
1. Connect the USB to LAN Converter Cable to the USB interface.
2. Connect your LAN cable between the USB to LAN Converter Cable and your computer.
Your computer should now be connected to the EXPLORER 510 and you should be able to
access the web interface as described in the next section.
Chapter 2: To get started
To access the web interface
If you are not using the EXPLORER Connect app, you can use the built-in web interface for
configuration and operation of the EXPLORER 510. To access the web interface, do as follows:
1. Start up the terminal.
For details, see To switch the EXPLORER 510 on or off on page 8.
2. Connect your computer or smartphone to the terminal, e.g. using WLAN as described n the
previous section.
3. Open your browser and enter the IP address of the terminal in the address bar. The default
IP address of the terminal is 192.168.0.1
If the terminal is in pointing mode or waiting for a PIN, the web interface will start up on the
relevant page. Otherwise it will start up on the dashboard. For more information on the web
interface, see The web interface on page 32.
98-143082-D To connect to LAN 9
To access the external network
Note
BGAN or cellular network
The EXPLORER 510 is a BGAN terminal. However, you have the option of connecting an
EXPLORER Cellular Modem to the USB interface of the EXPLORER 510, making it possible to use
the cellular network when it is available. See Optional: To set up cellular network for data on
page 76.
If you are going to use the BGAN network, you must first point the antenna in the direction of
the satellite and find the best possible signal strength. See the next sections for details.
To point the antenna (BGAN)
You can choose to cancel pointing from the pointing page in the EXPLORER Connect
app or the web interface. In this case you cannot communicate on the BGAN
network, but you can access all terminal settings.
Chapter 2: To get started
Before pointing
Before pointing the antenna you can use the coverage map below to find your approximate
location in relation to the satellites.
The Inmarsat BGAN services are based on the BGAN I4 geostationary satellites and the
Alphasat satellite, all positioned above the equator, at the centre of each “footprint”.
98-143082-D To access the external network 10
To point the antenna
To obtain optimum bandwidth and operating time on the BGAN network, adjust the position of
the EXPLORER 510 with great precision.
Do as follows:
1. Find the approximate direction of the satellite. See Before pointing on page 10 for a map
with the location of the satellites.
2. If the EXPLORER 510 is not already in pointing mode, start the EXPLORER Connect app and
select Pointing, or access the web interface as described in To access the web
interface on page 9 and select
(Control panel) > Point now.
Alternatively you can switch the EXPLORER 510 off and on again.
3. Use the pointing sound and/or the Pointing page to find the highest possible signal
strength, while slowly rotating and tilting the EXPLORER 510 in the direction of the
satellite.
Chapter 2: To get started
4. Push the power button briefly to accept when you have obtained the highest possible
signal strength (or, if you are using the web interface, click Accept).
The EXPLORER 510 now starts to establish a connection to the BGAN network.
CAUTION! After accepting the signal strength, keep the minimum safety
distance of 0.6 m from the antenna front face. The antenna may radiate
microwave power as soon as the signal strength is accepted.
Audio assisted pointing
You can set up whether or not you want a sound to indicate the signal level during pointing
(Audio assisted pointing). The sound pattern is as follows:
• Poor signal strength: • • • •
• Good signal strength: •••••••••••••••••••
• Optimum signal strength: (continuous sound instead of single “beeps”)
For details on how to enable or disable the pointing sound, see To enable or disable the
pointing sound on page 57.
98-143082-D To access the external network 11
To repoint the antenna
Note
Note
You may need to point the antenna again later, e.g. if the terminal has been moved or the
signal is blocked.
To start the pointing process again, do as follows:
1. From the EXPLORER Connect app, select Pointing.
2. Go through the pointing process as described in the previous section To point the antenna
(BGAN) on page 10.
The registration procedure (BGAN)
If you have connected a computer and accessed the web interface, you can see the progress in
the status field as follows:
• Searching:
The EXPLORER 510 searches for the network operator. Note that the search procedure can
be very short, so you may not see this text.
Chapter 2: To get started
• Registering:
The EXPLORER 510 is registering itself on the network.
If the position has not yet been acquired at this point, the status field may show No
position.
• Ready (or other status information):
Ready means the EXPLORER 510 is registered on the network and is ready to go online. If
there is any other status information to show, e.g. if a call or data session is active or there
is a warning, the status field will show that instead.
To be able to make a data connection you must first activate the connection. See To
start and stop data connections on page 13.
Do you need a PIN?
You may need a SIM PIN for your terminal to access the network. If you are asked for
a PIN and you select Cancel, you cannot communicate on the network, but you can
access all settings.
To be able to enter a SIM PIN you must enter the Terminal Access page in the EXPLORER
Connect app or access the built-in web interface. For details, see To enter the SIM PIN in the
web interface on page 36.
98-143082-D To access the external network 12
To start and stop data connections
Note
Note
By default, you must activate your data connection from the EXPLORER Connect app or from
the web interface before you can access the Internet. However, you can enable automatic
activation of a data connection. See Internet and LAN connection modes on page 55.
To start and stop data connections on your EXPLORER 510, do as follows:
1. On your smartphone, start the EXPLORER Connect app and select Terminal access, or
on the connected device, open your browser and type the IP address of the terminal
(default IP address: 192.168.0.1) in the address bar to access the web interface.
2. Locate the connection package you want to start.
The icons for starting and stopping connections are only active if the
terminal is ready and registered on the network. Otherwise you cannot start data
connections.
Chapter 2: To get started
3. Click
4. Click
If there is an error with the connection, the connection tile shows an exclamation mark
an error message. You can see details in the data log, see Data log on page 42.
When a connection is active, the icon changes to
shows:
• IP address: The IP address that has been assigned by the service provider to this session.
• Transferred data: For Standard data, the tile shows the total amount of transmitted and
• Connection duration: For Streaming data, the tile shows the total time the connection has
• Bit rate: For Streaming connections, the tile shows the fixed bit rate for the connection.
to start the connection.
Once a Streaming connection is started, the connection will run until you stop it.
You will be charged for the time you are connected.
to stop the connection.
and
and the tile for the active connection
received data since the connection was established.
been active.
98-143082-D To start and stop data connections 13
Default data connection types
By default, the following connections are available:
Name Type of connection
Standard data Several users can share the data connection. This type
Chapter 2: To get started
of connection is ideal for TCP/IP traffic such as e-mail,
file transfer, and Internet/intranet access.
The user pays for the amount of data sent and
received.
Streaming data
The following Streaming classes are
available:
32, 64 or 128 kbps Streaming
You can use these connections as they are or build your own connection packages. For set up
of the connection packages, see the section To set up your data connection packages on
page 58.
An exclusive, high-priority connection, ensuring
seamless transfer of data. This type of connection is
ideal for time critical applications like live video over
IP.
The user pays for the duration of the connection.
98-143082-D To start and stop data connections 14
To make phone calls over BGAN
Note
Note
To connect a phone
Your smartphone or IP handset can be set up to make and receive calls over the BGAN network,
using the terminal’s phone number.
Make sure your phone has an integrated SIP client. Cobham SATCOM offers the
EXPLORER Connect app with a built-in SIP client that is ready to use with the
EXPLORER 510. You can also find other SIP applications on the Internet.
To connect your smartphone for making calls
To use your phone to make calls through the EXPLORER 510 using WLAN, do as follows:
1. Start up the EXPLORER 510 terminal.
2. Connect your smartphone to the wireless access
point of the EXPLORER 510.
See To connect your WLAN-enabled device on
page 8.
Chapter 2: To get started
3. Start the EXPLORER Connect app and select
Satellite Phone (or start another SIP application).
If it is the first time you use the EXPLORER Connect
app, you must select Register when prompted.
If you are using the EXPLORER Connect app for the
first time, make sure that Enable Reception of
Incoming Calls is selected in the settings page of
the EXPLORER Connect app. This is to prevent your
smartphone from closing the WLAN connection when
not in use. This is necessary in order to be able to
receive calls on your smartphone.
You should now be ready to make and receive calls over BGAN.
For details on initial setup of your smartphone and the
EXPLORER 510, see First time SIP setup on page 16.
• The documentation for your handset
• First time SIP setup on page 16
• To manage smartphones (IP handsets) on page 49
98-143082-D To make phone calls over BGAN 15
First time SIP setup
Note
If you do not have the EXPLORER Connect app and it is the first time you connect your phone
to the EXPLORER 510 for making calls, you must first set up the SIP server details in your
phone. For information how, see the user documentation for your phone and for the SIP
application. You may be asked to enter some of the following details:
• SIP server address and port: Default address: 192.168.0.1, Port: 5060
• User name: Local number in EXPLORER 510 (0501 to 0516)
• Password: Default same as user name
• Codec priority: Highest priority codec type: G.711
The user name and password must match the IP handset settings in the
EXPLORER 510. See To manage smartphones (IP handsets) on page 49.
To m ak e a ca ll
If you are using the EXPLORER Connect app, first start the app from your smartphone and
select Satellite phone.
Chapter 2: To get started
To make a call, dial
00 <country code> <phone number> followed by off-hook key.
Example: To call Cobham SATCOM in Denmark (+45 39558800),
dial 00 45 39558800
Contacts: With the EXPLORER Connect app you can also make calls from the Contacts list. Tap
the contacts icon in the bottom right corner on the Satellite Phone page and select the contact
you want to call. Note that these are the contacts you have on your phone, not in the
EXPLORER 510.
If there was an error establishing the connection, the web interface of the EXPLORER 510
shows an error message.
For details about phone calls with the EXPLORER 510, see Phone calls on page 27.
98-143082-D To make phone calls over BGAN 16
External power
DC input
When you connect external power to the DC input, the battery is charged while maintaining
normal operation.
Refer to Power input on page 96 for specifications and
pin-out for the DC Power input.
To power the terminal or to charge the battery, connect
one of the following external power sources to the DC
input:
•10-32 VDC
• The supplied AC/DC adapter connected to 100240 V Mains
• A solar panel (min. 65 W, 10-32 VDC)
Automatic power up
Chapter 2: To get started
The default behavior of the EXPLORER 510 is to power up automatically when you connect
external power. If you wish, you can change this power up mode, so that the EXPLORER 510 is
only powered if the Power button is pressed.
For further information on power up mode, see Power-up mode with external power on
page 54.
98-143082-D External power 17
Semi-fixed installation
Note
Note
You can mount the EXPLORER 510 on a standard camera tripod. For this purpose, the
EXPLORER 510 has a 1/4 - 20 UNC thread that should fit most standard camera tripods.
Do as follows:
Chapter 2: To get started
1. Mount the EXPLORER 510 on a tripod using a 1/4 - 20 UNC bolt or thumb screw.
The bolt or thumb screw must penetrate maximum 7 mm into the thread in the
EXPLORER 510.
2. Start up the EXPLORER 510 and point the antenna as described in To point the antenna
(BGAN) on page 10.
3. When you have accepted the signal strength, fasten the EXPLORER 510 in the pointed
position.
Once the EXPLORER 510 is pointed, you can set it up to automatically register on the
BGAN network at power-up. This way you can avoid going through the pointing
procedure every time you start up. See Pointing at start-up on page 54.
98-143082-D Semi-fixed installation 18
Chapter 3
Operation
This chapter describes daily use and basic setup. For information on configuration, see
Configuration on page 30.
This chapter describes:
• BGAN or cellular network
• Connection to the EXPLORER 510
• Data connection
• To access the terminal from a remote location (BGAN only)
• Phone calls
• Alerts
• Status of the EXPLORER 510
• Tracking and location reporting
• To charge your smartphone
3
BGAN or cellular network
The EXPLORER 510 is a BGAN terminal. However, you have the option of connecting an
EXPLORER Cellular Modem to the USB interface of the EXPLORER 510, making it possible to use
the cellular network when it is available. See Optional: To set up cellular network for data on
page 76.
Connection to the EXPLORER 510
WLAN is the primary interface on the EXPLORER 510 for connecting computers, smartphones
or tablets: For information on how to connect, see To connect your WLAN-enabled device on
page 8.
If you need to connect your device with a LAN cable, you can use the USB to LAN Converter
Cable delivered with the EXPLORER 510 and connect that to the USB interface of the
EXPLORER 510.
98-143082-D BGAN or cellular network 19
Data connection
Router function
The terminal has a router function which routes traffic between the local network connected
to the terminal and the BGAN network connection.
The router contains NAT (Network Address Translation) which allows sharing of a public IP
address between a number of local network users.
Standard or Streaming data
The BGAN network supports different classes of data connection to the Internet. The main
classes are Standard data and Streaming data.
•Using a Standard data connection, several users can share the data connection
simultaneously. This type of connection is ideal for TCP/IP traffic such as e-mail, file
transfer, and Internet and intranet access.
The user pays for the amount of data sent and received.
Chapter 3: Operation
•Using a Streaming data connection, you get an exclusive, high-priority connection,
ensuring seamless transfer of data. This type of connection is ideal for time critical
applications like live video over IP.
The user pays for the duration of the connection (per minute charge).
To start and stop data connections (BGAN)
By default, you must activate your data connection from the EXPLORER Connect app or from
the web interface before you can access the Internet. However, you can enable automatic
activation of a data connection. See To set up the connection mode on page 54.
To start and stop data connections on your EXPLORER 510, do as follows:
1. On your smartphone, start the EXPLORER Connect app and select Terminal access, or
on the connected device, open your browser and type the IP address of the terminal
(default IP address: 192.168.0.1) in the address bar to access the web interface.
2. Click
Cellular connection: If you are using the optional cellular connection with the EXPLORER
Cellular Modem, the data connection is started automatically when the cellular connection is
established. For details, see Optional: To set up cellular network for data on page 76.
on the connection you want to start. For details, see To control data connections
from web interface (BGAN) on page 37.
98-143082-D Data connection 20
PPPoE (Point-to-Point Protocol over Ethernet)
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Overview
You can establish a PPPoE connection to the BGAN network using the EXPLORER 510 system.
Use PPPoE if you want to control your connection independently of the web interface.
Possible applications are:
• Connecting a router
• Connecting broadcast equipment, optionally through a PC
• Establishing a Picocell for the use of cell phones
The following drawing shows connections managed through PPPoE and web interface
respectively.
Chapter 3: Operation
98-143082-D Data connection 21
To configure the connected equipment for PPPoE
How to configure your equipment depends on the type of equipment. Refer to the user
documentation of the equipment. As a minimum, you need to configure the following
parameters in your equipment in order to make PPPoE work with the terminal:
• User name and password.
The user name and password can be left blank (or insert user name: void and password:
void). Then the registration on the Access Point is most commonly done in such a way that
the data connection is established with a dynamic IP address from the airtime provider.
To request a static IP (if subscribed to) from the Access Point you must type in the user
name and password from your airtime subscription.
Note for MAC OS: User name and password are required. Use user name void and
password void. This works for some ISPs. Contact your airtime provider for further
information.
• For setups that have a check box for “Enable LCP extensions”, deselect this.
No further configuration is needed to make a Standard IP data connection to the Internet.
See the table below for information on how to configure specific services for your PPPoE
connection.
Chapter 3: Operation
If you need a certain service, for example a Streaming class, you must type in a specified text
string when asked for a service name. The following table shows the service names supported
by the terminal.
Text to type in the Service
Name field
(Blank) Initiates a Primary Standard Data connection (default)
XBB:BACKGROUND Initiates a Primary Standard Data connection (same as blank)
XBB:STREAM32K Initiates a Primary Streaming 32 kbps connection
XBB:STREAM64K Initiates a Primary Streaming 64 kbps connection
XBB:STREAM128K Initiates a Primary Streaming 128 kbps connection
XBB:<AT String> This allows the PPPoE clients to enter a full AT context
Function
activation string.
Examples:
XBB:AT+CGDCONT=1,ip,”bgan.inmarsat.com”
XBB:AT+CGEQREQ=1,1,64,64,64,64
98-143082-D Data connection 22
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