Duplication or distribution of this manual and any information contained within is strictly prohibited without the express written
permission of Coba lt Digital Inc. This manual and a ny information contained within, may not be re produced, distribute d, or
transmitted in any form, or by any means, for any purpose, without the express written permission of Cobalt Digital Inc.
Reproduction or reverse engineering of software used in this device is prohibited.
Disclaimer
The information in this document has been carefully examined and is believed to be entirely reliable. However, no responsibility
is assumed for inaccuracies. Furthermore, C obalt Digit al Inc. res erves the right to ma ke changes to any pro ducts herein to improve
readability, function, or design. Cobalt Digital Inc. does not assume any liability arising out of the application or use of any
product or circuit described herein.
Trademark Information
Cobalt® is a registered trademark of Cobalt Digital Inc.
Compass
openGear
®
is a registered trademark of Cobalt Digital Inc.
®
is a registered trademark of Ross Video Limited. DashBoard™ is a trademark of Ross Video Limited.
Congratulations o n choosing the Cobalt
Amplifier and Bypass Switch with Passive Relay Protected Output. The 9911DA-8-BPX is part of a full line of
modular processing and conversion gear for broadcast TV environments. The Cobalt Digital Inc. line includes
video decoders and encode rs, audio embedders and de-embedde rs, distribution amplifiers , format converters,
remote control systems and much more. Should you have questions pertaining to the installation or operation of
your card, please contact us at the contact information on the front cover.
®
9911DA-8-BPX Dual-Input 3G/HD/SD-SDI / ASI 1x8 Distribution
Manual No.:9911DA-8-BPX-OM
Document Version:V1.0
Release Date:April 3, 2018
Applicable for
This manual provides installati on and o per at ing instr uct ions for the
9911DA-8-BPX Dual-I nput 3G/HD/SD-SDI / ASI 1x8 Distribution Ampli fier
and Bypass Switch with Passive Relay Protected Output card (also referred to
herein as the 9911DA-8-BPX).
This manual consists of the following chapters:
•Chapter 1, “Introduction” – Provid es informati on about this manual
and what is covered. Als o pr ovi des general information re gar d i ng t he
9501.
•Chapter 2, “Installation and Setup” – Provides instructio ns for
installing the 9501 in a frame, and optionally installing a
9911DA-8-BPX Rear I/O Module.
•Chapter 3, “Operating Instructions” – Provides overviews of
operating controls and instructions for using the 9911DA-8-BPX.
This chapter contains the following information:
•Manual Conventions (p. 1-2)
•Manual Conventions (p. 1-2)
•Safety and Regulatory Summary (p. 1-3)
•9911DA-8-BPX Functional Description (p. 1-4)
•Technical Specifications (p. 1-6)
•Warranty and Service Information (p. 1-7)
•Contact Cobalt Digital Inc. (p. 1-8)
9911DA -8 -B PX-O M (V1. 0)9911DA-8-BPX PRODUCT MANUAL 1-1
1Manual Conventions
Manual Conventions
In this manual, display messages and connectors are shown using the exact
name shown on the 991 1DA-8- BPX its el f (for example, connector names are
shown like this:
In this manual, the terms below are applicable as follows:
•9911DA-8-BPX refers to the 9911DA-8-BPX Dual-Input 3G/HD/
SD-SDI / ASI 1x8 Distribution Amplifier and Bypass Switch with
Passive Relay Protected Output card.
ANLG IN).
Warnings, Cautions, and Notes
Certain items in this manual are highlighted by special messages. The
definitions are provided below.
Warnings
Warning messages indicate a possible hazard which, if not avoided, could
result in personal injury or death.
Cautions
Caution messages indicate a problem or incorrect practice which, if not
avoided, could result in improper operation or damage to the product.
Notes
Notes pro vide suppl emental information to the accompanying text. Notes
typically precede the text to which they apply.
•Frame refers to the HPF-9000, OG3-FR, 8321, or similar 20-slot
frame that houses Cobalt
•Device and/or Card refers to a Cobalt
•System and/or Video System refers to the mix of intercon nected
®
or other cards.
®
or other card.
production and termina l equi pment in which t he 9911DA-8-BPX and
other cards operate.
Important note regarding product usage. Failure to observe may result in
unexpected or incorrect operation.
Electronic device or assembly is susceptible to damage from an ESD
event. Handle only using appropriate ESD prevention practices.
If ESD wrist strap is not available, handle card only by edges and avoid
contact with any connectors or components.
Symbol (WEEE 2002/96/EC)
For product disposal, ensure the following:
• Do not dispose of this product as unsorted municipal waste.
• Collect this product separately.
• Use collection and return systems available to you.
Safety and Regulatory Summary
Warnings
! WARNING !
Cautions
CAUTION
CAUTION
CAUTION
CAUTION
T o re duce risk of electr ic shock do not remove line voltage service barrier cover on frame
equipment containing an AC power supply. NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
This device is intended for environmentally controlled use only in appropriate video
terminal equipment operating environments.
This product is intended to be a compo nent produc t of a n open Gea r® o r equiva lent frame .
Refer to the frame Product Manual for important safety instructions regarding the proper
installation and safe operation of the frame as well as its component products.
If required, make certain Rear I/O Modul e(s) is ins t alled before inst all ing the 99 11DA-8-BPX
into the frame slot. Damage to card and/or Rear I/O Module can occur if module
installation is attempted with card already installed in slot.
If card resists fully engaging in rear I/O mod ule mating connec tor, check for alignment and
proper insertion in slot tracks. Damage to card and/or rear I/O module may occur if
improper card insertion is attempted.
Figure 1-1 shows a functional block diagram of the 9911DA-8-BPX. The
9911DA-8-BPX can provide up to eight DA input copies with EQ and
reclocking, and automatically choose from primary (PRI) and secondary
backup (BKUP) inputs. A relay-bypass path (with relay located on the Rear
I/O Module) provides a pa ssi ve bypass signal path if car d power is lost or the
card is rem oved from its slot.
9911DA-8-BPX Input/Outputs
The 9911DA-8-BPX provides the following inputs and outputs:
•Inputs:
• Primary (PRI) IN – coaxial 3G/HD/SD-SDI / ASI primary input
• Secondary Backup (BKUP) IN – coaxial 3G/HD/SD-SDI / ASI
secondary backup input (automatic routing to DAs if PRI is lost)
•Outputs:
• DA OUT (1-8) – eight active EQ/reclocked DA coaxial outputs
• PRI RLY BYP – passive relay path provides a failover output from
PRI input to PRI RLY BYP port in case of loss of power
Reclock Select
Reclocking can be indiv idually enabled or disabl ed for either the PRI input or
the
BKUP input. Reclocking, when enabled, automatically adapts to all
supported input formats.
PRI-to-BKUP Failover Selection
The Lock Detect (and in turn active failover) from PRI to the BKUP source can
be set to be invoked as follows:
•Signal Presence– this mode uses simple signal presence based on
energy presen t above an acc eptabl e thr eshold. This mode can be used
for any signal format handled by the card.
•SDI Video Format – this mode uses valid SDI format detection
(SMPTE 424M, SMPTE 292M, or SMPTE 259M formats) as the
lock criteria. Presence of no signal or a signal not complying with
SDI format is rejected, and failover reverts to routing the
to the card DA’s.
When the
PRI input is validated, the PRI signal passes through the Lock
Detect mux and onto the eight DA outputs. When instead the
validated upon loss of
PRI, the BKUP signal passes through the Lock Detect
When the card is energized and functional, the RLY BYP relay is held in the
normal position, with
no card power or valid card state undetected, the
failover position, with the
OUT 2 / PRI RLY BYP. Upon resumption of power, RLY BYP reverts
automatically to the normal position.
OUT 2 receiving its signal from the associated DA. With
RLY BYP relay reverts to the
PRI input being directly passive-routed to
SDI / ASI IN
Primary
(PRI) Input
EQ/Reclock
Backup
(BKUP) Input
9911DA BD V1.0LB140
Figure 1-1 9911DA-8-BPX Functional Block Diagram
991 1DA-8-BPX Rear I/O Modules
The 9911DA-8-BPX physically interfaces to system video connections at the
rear of its frame using a Rear I/O Module. The full assortment of
9911DA-8-BP X Rear I/O Modules is shown and described in
9911DA-8-BPX Rear I/O Modules (p. 2-4) in Chapter 2, “Installation and
Setup”.
Table 1-1 lists the technical specifications for the 9911DA-8-BPX
9911DA-8-BPX Dual-Input 3G/HD/SD-SDI / ASI 1x8 Distribution
Amplifier and Bypass Switch with Passive Relay Protected Output card.
Table 1-1Technical Specifications
ItemCharacteristic
Part number, nomenclature9911DA-8-BPX-3G Dual-Input 3G/HD/SD-SDI / ASI 1x8
Distribution Amplifier and Bypass Switch with Passive Relay
Protected Output
Installation/usage environmentIntended for installation and usage in frame meeting openGear™
modular system definition
Power consumption< 6 Watts maximum
Installation DensityUp to 10 cards per 20-slot frame
Environmental:
Operating temperature:
Relative humidity (operating or storage):
32° – 104° F (0° – 40° C)
< 95%, non-condensing
Frame communication10/100/1000 Mbps Ethernet with Auto-MDIX
3G/HD/SD-SDI / ASI InputsNumber of inputs: 2
Impedance: 75Ω
SDI Return Loss: >15 dB up to 1.485 GHz; >10 dB up to
2.970 GHz
Receive Performance (Cable Length;
Belden 1694A)
3G/HD/SD-SDI / ASI OutputsNumber of DA outputs: 8
3 Gbps: 120m
1.485 Gbps: 160m
143-360 Mbps: 400m
213Mbit/s maximum ASI TS bit-rate per port
Impedance: 75Ω
This product is warranted to be free from defects in material and workmanship for a period of five (5)
years from the date of shipment to the original purchaser, except that 4000, 5000, 6000, 8000 series
power supplies, and Dolby
material and workmanship for a period of one (1) year.
Cobalt Digital Inc.'s (“Cobalt”) sole obligation under this warranty shall be limited to, at its option, (i)
the repair or (ii) replacement of the produc t, and the det ermination of whether a defect is covered under
this limited warranty shall be made at the sole discretion of Cobalt.
This limited warrant y appl ies on ly t o the origi nal end-pu rchaser of the produ ct, and i s not assign able o r
transferrable therefrom. This warr ant y i s li mited to defects in material and workmanship, and shall not
apply to acts of God, accidents, or negligence on behalf of the purchaser, and shall be voided upon the
misuse, abuse, alteration, or modification of the product. Only Cobalt authorized factory
representatives are authorized to make repairs to the product, and any unauthorized attempt to repair
this product shall immediately void the warranty. Please contact Cobalt Technical Support for more
information.
®
modules (where applicable) are warranted to be free from defects in
To facilitate the resolution of warranty related issues , Cobalt recommends regi stering the product by
completing and returning a product registration form. In the event of a warrantable defect, the
purchaser shall notify Cobalt with a descript ion of the problem, and Coba lt sh all provide the purchaser
with a Re turn Mate rial Auth oriz ation (“RMA”). For retu rn, defective product s should be double boxed,
and sufficiently protecte d, in the original packa ging, or equivalent, a nd shipped to the Coba lt Factory
Service Center, postage prepaid and insured for the purchase price. The purchaser should include the
RMA number, description of the problem encountered, date purchased, name of dealer purchased
from, and serial number with the shipment.
THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES
EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE AND OF ALL OTHER OBLIGATIONS OR
LIABILITIES ON COBALT'S PART. ANY SOFTWARE PROVIDED WITH, OR FOR USE WI TH,
THE PRODUCT IS PROVIDED “AS IS.” THE BUYER OF THE PRODUCT ACKNOWLEDGES
THAT NO OTHER REPRESENTATIONS WERE MADE OR RELIED UPON WITH RESPECT TO
THE QUALITY AND FUNCTION OF THE GOODS HEREIN SOLD. COBALT PRODUCTS ARE
NOT AUTHORIZED FOR USE IN LIFE SUPPORT APPLICATIONS .
COBALT'S LIABILITY, WHETHER IN CONTRACT, TORT, WARRANTY, OR OTHERWISE, IS
LIMITED TO THE REPAIR OR REPLACEMENT, AT ITS OPTION, OF ANY DEFECTIVE
PRODUCT, AND SHALL IN NO EVENT INCLUDE SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS), EVEN IF IT HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
•Installi ng the 9911DA-8- BPX Into a Frame Slot (p. 2-1)
•Installing a Rear I/O Module (p. 2-3)
Installing the 9911DA-8-BPX Into a Frame Slot
CAUTION
This device contains semiconductor devices which are
susceptible to serious damage from Electrostatic
Discharge (ESD). ESD damage may not be immediately
apparent and can affect the long-term reliability of the
device.
Chapter 2
Avoid handling circuit boards in high static environments
such as carpeted areas, and when wearing synthetic fiber
clothing. Always use proper ESD handling precautions
and equipment when working on circuit boards and
related equipment.
Note:If installing the 9911DA-8-BPX in a slot with no rear I/O module, a Rear
I/O Module is required before cabling can be connected. Refer to Installing a
If required, make certain Rear I/O Module(s) is installed before installing the
9911DA-8-BPX in to the fra me slot. D am age to card and/or Rear I/O Module c an
occur if module installation is attempted with card already installed in slot.
Note:Check the packaging in which the 9911DA-8-BPX was shipped for any extra
items such as a R ear I/ O Modul e conn ection l abel. In some cases, t his la bel is
shipped with the card and to be installed on the Rear I/O connector bank
corresponding to the slot location of the card.
Install the 9911DA-8-BPX into a frame slot as follows:
9911DA -8 -B PX-O M (V1. 0)9911DA-8-BPX PRODUCT MANUAL 2-1
2Installing the 9911DA-8-BPX Into a Frame Slot
1.Determine t he slot in whi ch the 9911DA-8-B PX is to be installed.
2.Open the frame front access panel.
3.While holding the card by the card edges, align the card such that the
plastic ejector tab is on the bottom.
4.Align the card with the top and bottom guides of the slot in which the
card is being installed.
5.Gradually slide the card into the slot. When resistance is noticed, g ently
continue pushing the card until its rear printed circuit edge terminals
engage fully into the rear I/O module mating connector.
CAUTION
If card resists fully engaging in rear I/O module mating connector, check for
alignment and proper insertion in slot tracks. Damage to card and/or rear I/O
module may occur if improper card insertion is attempted.
Verify that the card is fully engaged in rear I/O module mating
6.
connector.
7.Close the frame front access panel.
8.Connect the input and output cables as shown in 9911DA-8-BPX
Rear I/O Modules (p. 2-4).
9.Repeat steps 1 through 8 for other 9911DA-8-BPX cards.
Note:To remove a card, press down on the ejector tab to unseat the card from the
rear I/O module mating connector. Evenly draw the card from its slot.
Note:If installing a card in a frame already equipped for, and connected to
DashBoard™, no network setup is required for the card. The card will be
discovered by DashBoard™ and be ready for use.
Hold top of Rear I/O Module flush against
frame chassis and start the captive screw.
2
Lightly tighten captive screw.
Figure 2-1 Rear I/O Module Installation
2Installing a Rear I/O Module
9911DA-8-BPX Rear I/O Modules
Table 2-1 shows and describes the full assortment of Rear I/O Modules
specifically for use with the 9911DA-8-BPX.
Table 2-19911DA-8-BPX Rear I/O Modules
9911DA-8-BPX Rear I/O ModuleDescription
RM20-9911DA-AProvides the following conne cti on s:
• SDI/ASI Primary input BNC (PRI IN) (This input is
relay-protected and routes to OUT 2 upon power or
card loss.)
• SDI/ASI Backup input BNC (BKUP IN) (This input
is actively routed to the card active DA bank upon
loss of PRI input. This input is not relay-protected.)
•Accessing the 9911DA-8-BPX Card via Remote Control (p. 3-1)
•Checking 9911DA-8-BPX Card Information and Input Status (p. 3-2)
•9911DA-8BPX Function Menu List and Descriptions (p. 3-3)
•Troubleshooting (p. 3-7)
Accessing the 9911DA-8-BPX Card via Remote Control
The 9911DA-8-BPX card can be remote monitored via DashBoard™ or
®
Cobalt
DashBoard™ or Cobalt
Remote Control Panel. Access the 9911DA-8-BPX card using
®
Remote Control Panel as described below.
Chapter 3
Accessing the 9911DA-8-BPX Card Using DashBoard™
1.On the computer connected to the frame LAN, open DashBoard™.
2.As shown below, in the left side Basic View Tree locate the Network
Controller Card associated wit h the fr ame contai ning the 9911DA-8-BPX
card to be accessed (in this example, “HPF-9000_SW-A”).
9911DA -8 -B PX-O M (V1. 0)9911DA-8-BPX PRODUCT MANUAL 3-1
3Checking 9911DA-8-BPX Card Information and Input Status
3.As shown below, expand the tree to access the cards within the frame.
Click on the card to be accessed (in this example, “Slot 12:
.
Checking 9911DA-8-BPX Card Information and Input Status
9911DA-8-BPX”).
The operating status of the 9911DA-8-BPX card can be checked using
DashBoard™. Figure 3-1 shows and describes the 9911DA-8-BPX card
information screen using DashBoard™.
The Tree View shows the cards
seen by DashBoard™. In this
example, Network Controller
Card is hosting a 9911DA-8-BPX
card in slot 12.
Card Info Di s play
This displays shows the 9911DA-8-BPX
card product details and operating status
(including card power/temperature status)
Input Status Display
This displays shows presence and format of
inputs being received
Operating Instructions9911DA-8-BPX Function Menu List and Descriptions
9911DA-8-BPX Function Menu List and Descriptions
Table 3-1 individually lists and describes each 9911DA-8-BPX function
menu and its related list selections, controls, a nd paramete rs. Where helpful,
examples showing usage of a function are also provided. Table 3-1 is
primarily based upon using DashBoard™ to access each function and its
corresponding menus and parameters.
On DashBoard™ itself and in Table 3-1, the function menu items are
organized using tabs as shown below.
The table below provides a quick-reference to the page numbers where each
function menu item can be found.
Function Menu ItemPage
Control (Status/Setup)3-4
Card Name Custom Naming3-5
Log Display3-5
Provides Primary (PRI) and Backup (BKUP) input
status monitors. Also provides lock detect (type) setup
Control (Status/Setup)
and reclock enable/disable.
•Input Status DisplaysDi splays the current status/signal presence for the PRI and BKUP coaxial
•Lock Detect Mode SelectSets the type of lock detect to be used for both the PRI and BKUP coaxial
•Reclock SelectIndividually selects automatic reclocking (enabled) or no reclocking
video inputs.
• Recognized SDI format presence is shown as format and rate
(example: “720p_5994” as shown here).
• ASI or other format non-specific presence is shown as Signal
Present (as shown in example here).
• No input is shown as Unlocked.
Note: Signal Present is the display form used when Lock Detect is set
to Signal Presence and valid signal energy is detected (see below).
inputs.
• Signal Presence sets detect as simple energy presence detect. This
mode should be used when any signal meeting basic electrical
compliance of the coaxial input should be considered valid (such as
ASI).
• SDI Video Format sets detect to only consider valid signals meeting
specific SMPTE 424M, SMPTE 292M, or SMPTE 259M SDI formats.
This mode should be used if the card is only to handle recognized SDI
formats.
If Lock Detect is set to SDI Video Format and ASI is
present and intended to be passed, this setting will reject
the ASI received input, and mark the received input as
Unlocked (with the signal not being passed to the DA
outputs). Make certain control is set to Signal Presence if
ASI is to be passed.
(disabled) for the PRI and BKUP coaxial inputs.
• Output Sta tus DisplayDisplays the current input-to-output routing (PRI or BKUP to DA outputs,
Status display shows PRI input (SDI format) being
routed to DA outputs.
Status display shows failover (BKUP input being
routed to DA outputs. (In this example, Signal
Presence lock detection has been set as validity
check.)
If neither input (PRI or BKUP) signal is being routed to DA outputs,
Unlocked is diplayed. Under this condition, the Card Info Failover
Alarm will display Both inputs unlocked.
Operating Instructions9911DA-8-BPX Function Menu List and Descriptions
Table 3-19911DA-8-BPX Function Menu List — continued
Provides a user entry area for custom naming/tagging
Card Nam e Custom Naming
The Card Name entry field allows applying a custom name to augment the card
name displayed on the card’s DashBoard page as well in the DashBoard Basic
Tree View. (Note that the custom name augments the basic device name of
“9911DA-8-BPX”. The custom name is most useful for modifying the name to
display a custom card function or place within a processing chain, as in this
example here of “Routing IRD 1A”.)
To commit the name, press Enter on keyboard after entering. The name can be
cleared or changed similarly.
to augment the basic DashBoard card name.
When card name is augmented with custom tag, the augmentation
appears on the card’s DashBoard header and in the DashBoard
Basic Tree view (as shown in this example).
Provides a log of card signal status and control setting
events.
In the exmaple here, card log shows automatic change (due to input
loss on PRI input, switching to failover BKUP input).
The event log displays the current nine of the most recent events, along
with the historical oldest event.
Note: Log is persistent and cumulative only while card is powered-up.
A card power-down or reboot clears the log.
39911DA-8-BPX Function Menu List and Descriptions
Card Edge Indicators
Figure 3-2 shows and describes the 9911DA-8-BPX card edge indicators.
9911DA
Remote (RMT)
Status
LED
PRI Input SDI Status
LEDs
(3G-HD-SD)
BKUP Input SDI Status
(3G-HD-SD)
ItemFunction
Remote
(RMT) Status
indicator
PRI Input
SDI Status
BKUP Input
SDI Status
Note: Any switches or other indicators present are not used on this model.
When illuminated, remote control is enabled
Three blue LEDs indicate the input signal format being received and locked onto by the card:
• 3G
• HD
• SD
Continuous cycling of the LEDs indicates the card has not locked onto a particular SMPTE SDI format (as in the
case of no signal input or ASI signal type).
Failures of a general nature (affecting many cards and/or functions
simultaneously), or gross inoperability errors are best addressed first by
performing basic checks before proceeding further. Table 3-2 provides basic
system checks that typically locate the source of most general problems.
Table 3-3 provides specific checks related to card settings and usage. If
required and applicable, perform further troubleshooting in accordance with
the troubleshooting tables in this section.
Table 3-2Basic Troubleshooting Checks
ItemChecks
Verify power presence and
characteristics
Check Cable connection
secureness and connecting
points
Card seating within slotsMake certain all cards are properly seated within its frame slot. (It is best to
Check status indicators and
displays
• On both the frame Network Controller Card and the 9911DA-8-BPX, in all
cases when power is being properly supplied there is always at least one
indicator illuminated. Any card showing no illuminated indicators should be
cause for concern.
• Check the Power Consumed indication for the 9911DA-8-BPX card. This
can be observed using the DashBoard™ Card Info pane.
• If display shows no power being consumed, either the frame power
supply, connections, or the 9911DA-8-BPX card itself is defective.
• If display shows excessive power being consumed (see Technical
Specifications (p. 1-6) in Chapter 1, “Introduction”), the 9911DA-8-BPX
card may be defective.
Make certain all cable connections are fully secure (including coaxial cable
attachment to cable ferrules on BNC connectors). Also, make certain all
connecting points are as intended. Make certain the selected connecting
points correlate to the intended card inputs and/or outputs. Cabling mistakes
are especially easy to make when working with large I/O modules.
assure proper seating by ejecting the card and reseating it again.)
On both DashBoard™ and the 9911DA-8-BPX card edge indicators, red
indications signify an error condition. If a status indicator signifies an error,
proceed to the following tables in this section for further action.
All cards within the frame can be hot-swapped, replacing a suspect card or
module with a known-good item.
3Troubleshooting
Table 3-3Troubleshooting Processing Errors by Symptom
SymptomError/ConditionCorrective Action
• DashBoard™ indicates
Unlocked for input.
• Card edge Input Format LEDs
show continuous cycling.
Failover does not function as
expected.
• No video input present• Make certain intended video source is
• Card not set for ASI when
ASI is to be received (PRI or
BKUP)
• Signal not supported by card
failover validity check
• Card not set for ASI when
ASI is to be received (PRI or
BKUP)
Troubleshooting Network/Remote Control Errors
Refer to Cobalt® reference guide “Remote Control User Guide” (PN
9000RCS-RM) for network/remote control troubleshooting information.
connected to appropriate card video input.
Make certain BNC cable connections
between frame Rear I/O Module for the card
and signal source are OK.
• The card can pass non-SDI signals (such as
ASI), however , Loc k Detec t must be set for
Signal Presence to accept ASI is a valid
input.
• Only signal formats recognized by the card
validity checks should use the failover mode.
(See Technical Specifications (p. 1-7))
• If Lock Detect is set to SDI Vide o Forma t and
ASI is present and intended to be passed,
this setting will reject the ASI received input,
and mark the received PRI and/or BKUP
input as Unlocked (with the signal not being
passed to the DA outputs). Make certain
control is set to Signal Presence if ASI is to
be passed
In Case of Problems
Should any problem arise with this product that was not solved by the
information in this section, please contact the Cobalt Digital Inc. Technical
Support Department.
If required, a Return Material Authorization number (RMA) will be issued to
you, as well as specific shipping instructions. If required, a temporary
replacement item will be made available at a nominal charge. Any shipping
costs incurred are the customer’s responsibility. All products shipped to you
from Cobalt Digital Inc. will be shipped collect.
The Cobalt Digital Inc. Technical Support Department will continue to
provide advice on any product manufactured by Cobalt Digital Inc., beyond
the warranty period without charge, for the life of the product.
See Contact Cobalt Digital Inc. (p. 1-8) in Chapter 1, “Introduction“ for
contact in formation.