Contents of this publication may not be reproduced in any form without the written permission of
Cobalt Digital Inc.. Reproduction or reverse engineering of copyrighted software is prohibited.
Patents
This product is protected by the following US Patents: 4,205,346; 5,115,314; 5,280,346;
5,561,404; 7,034,886; 7,508,455. This product is protected by the following Canadian Patents:
2039277; 1237518; 1127289. Other patents pending.
Notice
The material in this manual is furnished for informational use only. It is subject to change without
notice and should not be construed as commitment by Cobalt Digital Inc.. Cobalt Digital Inc.
assumes no responsibility or liability for errors or inaccuracies that may appear in this manual.
Trademarks
• is a registered trademark of Ross Video Limited.
•
•All other product names and any registered and unregistered trademarks mentioned in this
manual are used for identification purposes only and remain the exclusive property of
their respective owners.
is a registered trademark of Cobalt Digital Inc.
Page 29215-EO-EM User Manual •••• (V 1.1)
Important Regulatory and Safety Notices
Before using this product and any associated equipment, refer to the “Important Safety
Instructions” listed below to avoid personnel injury and to prevent product damage.
Products may require specific equipment, and/or installation procedures to be carried out to satisfy
certain regulatory compliance requirements. Notices have been included in this publication to call
attention to these specific requirements.
Symbol Meanings
This symbol on the equipment refers you to important operating and maintenance
(servicing) instructions within the Product Manual Documentation. Failure to heed this
information may present a major risk of damage or injury to persons or equipment.
Warning — The symbol with the word “Warning” within the equipment manual
indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution — The symbol with the word “Caution” within the equipment manual
indicates a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury. It may also be used to alert against unsafe practices.
Notice — The symbol with the word “Notice” within the equipment manual indicates a
situation, which if not avoided, may result in major or minor equipment damage or a
situation which could place the equipment in a non-compliant operating state.
ESD Susceptibility — This symbol is used to alert the user that an electrical or
electronic device or assembly is susceptible to damage from an ESD event.
Important Safety Instructions
Caution — This product is intended to be a component product of an 8300 series
frame. Refer to the frame User Manual for important safety instructions regarding the
proper installation and safe operation of the frame as well as its component products.
Warning — Certain parts of this equipment namely the power supply area still
present a safety hazard, with the power switch in the OFF position. To avoid electrical
shock, disconnect all A/C power cards from the chassis’ rear appliance connectors
before servicing this area.
9215-EO-EM User Manual •••• (V 1.1)Page 3
Warning — Service barriers within this product are intended to protect the operator
and service personnel from hazardous voltages. For continued safety, replace all
barriers after any servicing.
This product contains safety critical parts, which if incorrectly replaced may present a
risk of fire or electrical shock. Components contained with the product’s power supplies
and power supply area, are not intended to be customer serviced and should be
returned to the factory for repair. To reduce the risk of fire, replacement fuses must be
the same time and rating. Only use attachments/accessories specified by the
manufacturer.
EMC Notices
United States of America
FCC Part 15
This equipment has been tested and found to comply with the limits for a class A Digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.
Notice — Changes or modifications to this equipment not expressly approved by
Cobalt Digital Inc. could void the user’s authority to operate this equipment.
CANADA
This Class “A” digital apparatus complies with Canadian ICES-003.
Cet appariel numerique de la classe “A” est conforme a la norme NMB-003 du Canada.
EUROPE
This equipment is in compliance with the essential requirements and other relevant provisions of
CEDirective 93/68/EEC.
INTERNATIONAL
This equipment has been tested to CISPR 22:1997 along with amendments A1:2000 and
A2:2002, and found to comply with the limits for a Class A Digital device.
Notice — This is a Class A product. In domestic environments, this product may
cause radio interference, in which case the user may have to take adequate measures.
Page 49215-EO-EM User Manual •••• (V 1.1)
Important Laser Safety Measures and Notices
Before using this product and any associated equipment, refer to the sections below so as to avoid
personnel injury and to prevent product damage. For further safety information when using fiber
products, consult the following publications:
• IEC-60825- 2, Safety of Laser Products - Part 2: Safety of Optical Fiber
Communication Systems (OFCS) (for use outside of the U.S.A.)
• ANSI Z136.2, Safe Use of Optical Fiber Communication Systems Utilizing Laser
Diode and LED Sources (for use in the U.S.A.)
Products may require specific equipment, and /or installation procedures be carried out to satisfy
certain regulatory compliance requirements.
Caution — Before operating or servicing this product, all personnel should be familiar
with laser safety and fiber handling practices.
Safety Measures for Operation
During normal operation of this product, heed the following safety measures:
• Do not stare at, or into, broken, or damaged, fibers.
• Do not stare at, or into, optical connectors.
• Only properly trained and authorized personnel should be permitted to perform
laser/fiber optic operations.
• Ensure that appropriate labels are displayed in plain view and in close proximity to the
optical port on the protective housing/access panel of the terminal equipment.
Safety Measures for Maintenance and Servicing
Warning — Do not use optical equipment, such as a microscope or an eye loupe, to
stare at the energized fiber end. Doing so may damage your eyes.
During maintenance and servicing of this product, only properly trained and authorized personnel
shall be allowed to use optical test or diagnostic equipment.
Laser Information
CLASS 1 LASER PRODUCT
IEC 60825-1:2007
Caution — INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO
THE BEAM.
9215-EO-EM User Manual •••• (V 1.1)Page 5
Maintenance/User Serviceable Parts
Routine maintenance to this Cobalt Digital Inc. product is not required. This product contains no user
serviceable parts. If the frame does not appear to be working properly, please contact Technical
Support using the numbers listed under the “Contact Us” section on the last page of this manual. All
Cobalt Digital Inc. products are covered by a generous 5-year warranty and will be repaired without
charge for materials or labor within this period. See the “Warranty and Repair Policy” section in this
manual for details.
Environmental Information
The equipment that you purchased required the extraction and use of natural resources for its
production. It may contain hazardous substances that could impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need for the
extraction of natural resources, Cobalt Digital Inc. encourages you to use the appropriate take-back
systems. These systems will reuse or recycle most of the materials from your end-of-life equipment in
an environmentally friendly and health conscious manner.
The crossed-out wheeled bin symbol invites you to use these systems.
If you need more information on the collection, reuse, and recycling systems, please contact your local
or regional waste administration.
You can also contact Cobalt Digital Inc. for more information on the environmental performances of
our products.
Page 69215-EO-EM User Manual •••• (V 1.1)
9215-EO-EM User Manual •••• (V 1.1)Page 7
Contents
Introduction1-1
In This Chapter.......................................................................................................................1-1
Warranty and Repair Policy....................................................................................................6-3
ii •••• Contents9215-EO-EM User Manual •••• (V 1.1)
Introduction
In This Chapter
This chapter contains the following sections:
• Overview
• 9215-EO-EM Functional Block Diagram
• Documentation Terms and Conventions
A Word of Thanks
Congratulations on choosing a 9215-EO-EM AES/EBU Fiber Audio Embedder. The Cobalt Digital
Inc. line includes video decoders and encoders, audio embedders and de-embedders, distribution
amplifiers, format converters, and much more. Cobalt Digital Inc. modular conversion gear will meet
your signal conversion needs now, and well into the future.
Should you have a question pertaining to the installation or operation of your 9215-EO-EM, please
contact us at the numbers listed on the back cover of this manual. Our technical support staff is always
available for consultation, training, or service.
9215-EO-EM User Manual •••• (V 1.1)Introduction •••• 1-1
Overview
The 9215-EO-EM is a broadcast-quality embedder with one multi-rate SDI input which supports up to
16 channels of embedded audio and eight AES 75ohm unbalanced audio inputs. A single mode fiber
interface with an LC/UPC connector provides an SDI output.
The 9215-EO-EM can take in up to eight AES inputs and embeds them into any of the 16 possible
audio channels in an SD or HD-SDI output. If the input is a synchronous 48kHz signal, the audio will
be embedded into the SDI signal unaltered. If the input is not a synchronous 48kHz signal, it may be
converted using Sample Rate Conversion (SRC) before it is embedded on the SDI output.
The AES inputs have the following adjustments available: delay, gain, invert, and sum.
Card status and control parameters are displayed and configured using the DashBoard Control
System™.
Features
The 9215-EO-EM includes the following features:
• Supports HD-SD SDI SMPTE-292M, 1.5Gbps and SMPTE 259M, 270Mbps
• Supports AES-3id-2001, and EBU tech 3250
• Audio embedding for all popular formats 480i, 576i, 720p, and 1080i
• Embeds four audio groups with selection of primary and backup sources
• Eight AES-3id 75ohm unbalanced inputs with SRC on DIN 1.1/2.3 connectors
• One SDI processed output
• Automatic input video format detection
• SNMP support available
• Input buffer with a bypass option
• User defined loss of signal output
• Audio controls such as gain, invert, delay, and sum
• Internally generated test patterns and test tones
• Reports status and configuration remotely via the DashBoard Control System™
• Fits 20-slot frame
• 5-year transferable warranty
1-2 •••• Introduction9215-EO-EM User Manual •••• (V 1.1)
Functional Block Diagram
This section provides a functional block diagram that outlines the workflow of the 9215-EO-EM.
Figure 1.1 9215-EO-EM — Simplified Block Diagram
9215-EO-EM User Manual •••• (V 1.1)Introduction •••• 1-3
Documentation Terms and Conventions
The following terms and conventions are used throughout this manual:
• “Frame” refers to a 20-slot frame that houses the 9215-EO-EM, as well as any openGear
frames.
• All references to frame includes all versions of the 20-slot frame and any available options
unless otherwise noted.
• “Operator” and “User” refer to the person who uses 9215-EO-EM.
• “Board”, and “Card” refer to openGear terminal devices within openGear frames,
including all components and switches.
• “System” and “Video system” refer to the mix of interconnected production and terminal
equipment in your environment.
• “-line mode ” refers to broadcast situations using NTSC composite (analog) signal
reference inputs.
• “-line mode ” refers to broadcast situations using PAL-B composite (analog) signal
reference inputs.
• “PAL” refers to PAL-B unless otherwise stated.
• “Operating Tips” and “Note” boxes are used throughout this manual t o provide
additional user information.
1-4 •••• Introduction9215-EO-EM User Manual •••• (V 1.1)
Installation
In This Chapter
This chapter provides instructions for installing the Rear Module(s) for the 9215-EO-EM, installing the
card into the frame, cabling details, and updating the card software.
The following topics are discussed:
• Before You Begin
• Installing the 9215-EO-EM
• Cabling for the 9215-EO-EM
• Software Upgrades for the 9215-EO-EM
9215-EO-EM User Manual •••• (V 1.1)Installation •••• 2-1
Before You Begin
Static Discharge
Throughout t hi s chapter, please heed the foll owing cautionary note:
ESD Susceptibility — Static discharge can cause serious damage to sensitive
semiconductor devices. Avoid handling circuit boards in high static environments such as
carpeted areas and when synthetic fiber clothing is worn. Always exercise proper grounding
precautions when working on circuit boards and related equipment.
Unpacking
Unpack each 9215-EO-EM you received from the shipping container and ensure that all items are
included. If any items are missing or damaged, contact your sales representative or Cobalt Digital Inc.
directly.
Working wi th Fiber Optic Connectors
Keep the following in mind when working with fiber optic connectors:
• Every time you are required to insert a connector into a device or mating sleeve, you must
clean the connector. All exposed surfaces of the ceramic ferrule must be clean. Follow
your facility practices of cleaning fiber optic connectors.
• Connectors must always be inserted into a device or have a dust cap on. Refer to Figure
2.1 for dust cap locations.
• A poor optical connection is often similar to a poor electrical connection. Try removing
the connector, cleaning, and re-inserting the connector. A bad connection can result in
experiencing instability of signal, high loss, or a noisy signal.
Figure 2.1 Card Connectors with Dust Caps Installed
Installing the 9215-EO-EM
This section outlines how to install a Rear Module in a 20-slot frame. You cannot install the 9215-EOEM in a 8310 series or a 8320 series frame.
2-2 •••• Installation9215-EO-EM User Manual •••• (V 1.1)
Caution — Never attempt to look down the barrel of a connected fiber or device
transmitting an optical signal. The transmitted light is not in the visible spectrum and
may cause permanent eye damage. Turn off all laser sources before disconnecting
devices.
Rear Modules for the 9215-EO-EM
When installing the 9215-EO-EM in the 20-slot frame, the RM-20-9215-B Full Rear Module is
required. Refer to the section “8321 Series Frame Cabling Overview” for cable designations.
Installing a Rear Module
If the Rear Module is already installed, proceed to the section “Installing the 9215-EO-EM”.
Use the following procedure to install a Rear Module in your 20-slot frame:
1. Locate the card frame slots on the rear of the frame.
2. Remove the Blank Plate from the slot you have chosen for the 9215-EO-EM installation.
3. Remove the dust cap from the Fiber ports on the Rear Module that faces the interior of
the frame. Refer to Figure 2.1 and Figure 2.2 for dust cap locations.
Figure 2.2 Card Connectors Connectors with Dust Caps Removed
4. Install the bottom of the Rear Module in the Module Seating Slot at the base of the
frame’s back plane.
5. Align the top hole of the Rear Module with the screw on the top-edge of the frame back plane.
6. Using a Phillips screwdriver and the supplied screw, fasten the Rear Module to the back
plane of the frame. Do not over tighten.
7. Ensure proper frame cooling and ventilation by having all rear frame slots covered with
Rear Modules or Blank Plates.
This completes the procedure for installing a Rear Module in the frame.
Installing the 9215-EO-EM
The 9215-EO-EM uses a single mode, LC/UPC connector to interface with the RM20-9215-B Full
Rear Module. This section outlines how to install the 9215-EO-EM in a frame.
9215-EO-EM User Manual •••• (V 1.1)Installation •••• 2-3
Use the following procedure to install the 9215-EO-EM in the frame:
1. Locate the Rear Module you installed in the procedure “Installing a Rear Module”.
2. Ensure that the Rear Module the 8320AR-044 Full Rear Module.
3. Remove the dust caps from the connector on the card end.
• Refer to Figure 2.1 and Figure 2.3 for dust cap locations.
• Refer to the section “Important Laser Safety Measures and Notices” at the
beginning of this manual for safety information when handling fiber opt i c
components.
Figure 2.3 Card Connectors with Dust Caps Removed
4. Ensure that the exposed surface of the ceramic ferrule of the connectors is clean. Refer to
the section “Working with Fiber Optic Connectors” for cleaning tips.
5. Hold the card by the edges and carefully align the card-edges with the slots in the frame.
6. Fully insert the card into the frame until the rear connection plus is properly seated in the
Rear Module. You will feel a click when the card mates onto the rear module.
7. Affix the supplied Rear Module Label to the BNC area of the Rear Module.
8. Remove the dust cap from the Fiber 1 port (the topmost fiber optic port) on the Rear
Module that faces the exterior of the frame.
9. Ensure the ceramic ferrule of the Fiber 1 port connector is clean..
10. Cable your rear module as outlined in the section “Cabling for the 9215-EO-EM”.
This completes the procedure for installing the 9215-EO-EM in the frame.
2-4 •••• Installation9215-EO-EM User Manual •••• (V 1.1)
Cabling for the 9215-EO-EM
This section provides information for connecting cables to the installed Rear Modules on the 8321s.
Connect the input and output cables according to the following sections.
The 9215-EO-EM accommodates eight synchronous AES input streams at 48kHz or any asynchronous
AES streams from 32kHz to 96kHz with SRC enabled. Note that SRC should only be used with Pulse
Code Modulation (PCM) digital audio and not any form of compressed signal, such as Dolby®.
The optical connector used to mate the card to the rear module is designed for blind mate optical
connectors. All fiber interfaces are single mode fibers.
Notice — Every time you are required to insert a connector into a device or mating
sleeve, you must clean the connector. All exposed surfaces of the ceramic ferrule must
be clean. Follow your facility practices of cleaning fiber optic connectors.
Connectors must always be inserted into a device or have a dust cap on.
20-Slot Frame Cabling Overview
In the 20-slot frame, the 9215-EO-EM is used with the RM20-9215-B Full Rear Module. Each card
occupies two slots and provides one SDI input, one SDI output, one fiber output, and eight unbalanced
AES inputs. (Figure 2.4 )
Figure 2.4 Cable Connections for the RM-20-9215-B
Rear Module
9215-EO-EM User Manual •••• (V 1.1)Installation •••• 2-5
Software Upgrades for the 9215-EO-EM
r
This section provides instructions for installing a license key and upgrading the software for your 9215EO-EM using the DashB oard Control System™.
Performing Softw ar e Upgrades
DashBoard enables you to upload software updages to the 9215-EO-EM.
Use the following procedure to upload software to the 9215-EO-EM:
1. Contact Technical Support for the latest software version file.
2. In DashBoard, display the Device tab of the 9215-EO-EM by double-clicking its status
indicator in the Basic Tree View.
3. From the Device tab, click Upload to display the Select File for upload dialog box.
4. Navigate to the *.bin upload file you wish to upload. DashBoard automatically selects the
last directory that you loaded from.
5. Click Open to display a confirmation dialog box. This dialog box displays the selected
upload file name, type, size, and the file creation date.
6. From the Confirmation dialog box, select one of the following:
• Cancel— Select this option to cancel the upload of the file and return to the Device
View.
• Continue — Select this option to upload the file. While uploading, an Uploading
Progress dialog box opens.
Notice — Clicking the Cancel button while uploading will leave the card in an invalid state. Do
not click Cancel unless the uploading progress has stopped completely for 60 seconds or more.
If upload fails, repeat the upload process from DashBoard. If the upload process fails again, refe
to the section “Bootload Button”.
7. Monitor the upgrade progress ba r displayed in DashBoard while the software is upgraded
on your 9215-EO-EM.
8. To complete the upgrade process, you must reboot the card as follows:
Note — The communications processor of the 9215-EO-EM requires approximately 30
seconds to re-start and re-establish network communications.
• The 9215-EO-EM automatically saves all your settings before starting the reboot
process.
• The status of all the cards in the frame are grayed out until the reboot process is
complete.
This completes the procedure to upload software to the 9215-EO-EM.
2-6 •••• Installation9215-EO-EM User Manual •••• (V 1.1)
User Controls
In This Chapter
This chapter provides a general overview of the user controls available on the 9215-EO-EM.
The following topics are discussed:
• Card Overview
• Control and Monitoring Features
• Reference Compatibility
• Operation Notes
9215-EO-EM User Manual •••• (V 1.1)User Controls •••• 3-1
Card Overview
This section provides a general overview of the 9215-EO-EM components. For information on the
LEDs available on the card-edge, refer to the section “Control and Monitoring F e atures”.
Figure 3.1 9215-EO-EM — Card-edge Components
1) Function Select Switch3) Four Character Display5) Fiber Opt i c Connector
2) Mode Selec t Switch4) Boot l oad Button
1. Function Select Switch
Use this switch to select general operation functions and menu items. This switch works in
conjunction with the Mode Select Switch.
2. Mode Select Switch
Use this switch to enable, disable, and select specific configurations within the operational function
modes menu (selected first with the Function Select Switch).
3. Four Character Display
This display is located on the card-edge and reports the menu and options selected using the
Function Select Switch and the Mode Select Switch.
4. Bootload Button
Use this button for factory service in the unlikely event of a complete card failure. Do not press
this button unless instructed to do so by Cobalt Digital Inc. Technical Support personnel.
5. Fiber Optic Connector
The 9215-EO-EM use a blind mate, single mode, LC/UPC connector to interface with the Full
Rear Module (RM20-9215-B). The rear module is passive, which allows for the 9215-EO-EM to
be replaced without the need to remove any connected BNC or fiber optic cables.
The fiber optic connector for the card includes a dust cap. The dust cap must stay on at all times
when not installed in a frame. Ensure to keep the fibers end face clean and use the caps to protect
the fiber from scratches and collecting dust.
3-2 •••• User Controls9215-EO-EM User Manual •••• (V 1.1)
For More Information...
• on using the switches, refer to the section “Card-edge Menu System”.
• on the LEDs located on the card-edge, refer to the section “Status and Selection LEDs on
the 9215-EO-EM”.
• on handling fiber optic components, refer to the section “Important Laser Safety
Measures and Notices” at the beginning of this manual.
• on using fiber connectors, refer to the section “Working with Fiber Optic Connectors”.
9215-EO-EM User Manual •••• (V 1.1)User Controls •••• 3-3
Control and Monitoring Features
This section provides information on the card-edge LEDs for the 9215-EO-EM. Refer to Figure 3.2
for the location of the LEDs and controls.
Figure 3.2 9215-EO-EM Card-edge Controls
Status and Selection LEDs on the 9215-EO-EM
The front-edge of the 9215-EO-EM has LED indicators for the power, video input status, and
communication activity. Basic LED displays and descriptions are provided in Table 3.1.
Table 3.1 LEDs on the 9215-EO-EM
LEDColorDisplay and Description
When lit green, this LED indicates that the card is functioning
normal and that no anomalies have been detected. The following
OK/ERROR
Green
Flashing Green
Flashing Green
and Orange
OrangeWhen lit orange, this LED indicates the card is powering on.
conditions must be satisfied:
• a valid input signal is present
• a valid reference signal is present when a reference is required,
and that the reference standard matches the input standard.
When flashing green, this LED indicates the bootloader is waiting
for a software upload.
When lit green with flashing orange, this LED indicates there is a
signal error, such as a missing or invalid input or reference.
3-4 •••• User Controls9215-EO-EM User Manual •••• (V 1.1)
LEDColorDisplay and Description
RedWhen lit red, this LED indicates the card is not operational.
OffWhen off, this LED indicates there is no power to the card.
GreenWhen lit, this LED indicates that the video input is valid.
VIDEO OK
REF OK
AES # OK
Flashing Green
When flashing, this LED indicates that video is present, but the
input format is unsupported.
OffWhen unlit, this LED indicates the absence of an input signal.
GreenWhen lit, this LED indicates a valid reference signal.
Flashing Green
Off
Yellow
When flashing, this LED indicates that the reference signal is
present but the format is invalid.
When unlit, this LED indicates that a reference signal is not
present or is not supported.
When lit, an LED indicates a valid signal is detected on the
corresponding AES input.
9215-EO-EM User Manual •••• (V 1.1)User Controls •••• 3-5
Reference Compatibility
It is important to remember that if you are using Frame 1 or Frame 2 as the reference, the input video
frame rate must match the reference frame rate.
3-6 •••• User Controls9215-EO-EM User Manual •••• (V 1.1)
Operation Notes
This section provides brief notes when operating the 9215-EO-EM.
Audio Proc Amp Controls
The 9215-EO-EM includes Processing Amplifiers (Proc Amps) for the audio outputs on the card. Note
that these features are not available when using the card-edge controls.
Proc Amp adjustments are applied in the following order:
1. Sum — This option enables both channels to carry the average of the two input channels
(A+B/2). When the input is summed, the original signals are no longer available for output.
This option only operates with AES input pairs.
2. Delay — This option enables you to adjust the delay of the audio channel. If you have
enabled the Delay Lock feature, changing the delay value for one channel automatically
changes the value for the other channel.
3. Gain — This option allows you to adjust the gain by +/- 20dB in 1dB increments. If you
have enabled the Gain Lock feature, changing the gain value for one channel automatically
changes the value for the other channel.
4. Invert — This option enables you to invert the polarity of the audio signal for the selected
channel.
Minimum Delay Overview
The line buffer stores incoming video in relation to the incoming video clock timing. The video data is
then read out in relation to the reference timing. This allows the input video to be switched between
sources that may not be perfectly timed without timing glitches. Video source timing must remain
within the buffer window to properly switch between sources. Table 3.3 provides information on the
buffer window available depending on how the Minimum Delay feature is configured in DashBoard.
Table 3.3 Minimum Delay
If the option is...FormatMinimum DelayMaximum Delay
Disabled
Enabled
HD1/4 line1/2 line
SD1/4 line1/2 line
HD1/64 line1/32 line
SD1/32 line1/16 line
9215-EO-EM User Manual •••• (V 1.1)User Controls •••• 3-7
3-8 •••• User Controls9215-EO-EM User Manual •••• (V 1.1)
Menus
In This Chapter
This chapter provides a summary of the menus available for the 9215-EO-EM.
The following topics are discussed:
• SNMP Monitoring and Control
• DashBoard Menus for the 9215-EO-EM
• Card-edge Menu System
9215-EO-EM User Manual •••• (V 1.1)Menus •••• 4-1
SNMP Monitoring and Control
The Network Controller Card in a 20-slot frame provides optional support for remote monitoring of
your frame and using the Simple Network Management Protocol (SNMP), which is compatible with
many third-party monitoring and control tools.
Refer to your 9215-EO-EM Management Information Base (MIB) files for a breakdown of SNMP
controls on the cards. Refer to the MFC-8300 Series User Manual for additional information on
SNMP Monitoring and Control.
4-2 •••• Menus9215-EO-EM User Manual •••• (V 1.1)
DashBoard Menus for the 9215-EO-EM
This section briefly summarizes the menus, items, and parameters available from the DashBoard
Control System™ for the 9215-EO-EM. Parameters marked with an asterisk (*) are the factory default
values.
The DashBoard Control System™ enables you to monitor and control openGear frames and cards from
a computer. DashBoard communicate s with o ther cards in the 20-slot frame through the Network
Controller Card.
Status Tab
Table 4.1 summarizes the Status tab parameters available in DashBoard for the 9215-EO-EM.
Table 4.1 Status Tab Items
MenuItemParametersDescription
Product9215-EO-EM
SupplierCobalt Digital Inc.
Product
(Readonly)
Hardwar
e (Readonly)
Board Rev##
Rear Module#Type of rear module in the slot
Board S/N######Indicates the card serial number
Software Rev##.##Indicates the software version
Firmware Rev#.###Indicates the firmware version
OK
FPGA load invalid
Incomp I/O Module
Current out of spec
HW Status
Internal Error
SFP Temp Low
SFP Temp High
SFP Power High
SFP Power Low
SFP Tx Fault
SFP Not Detected
Indicates the status of the hardware
including the SFP module. Some messages
displayed are dependent on the settings in
the Alarms Enable tab.
Voltage (mV)#Supply Voltage
Current (mA)#Current consumption o f card
Hardwar
e (Read-
Optical Module
Temperature (C)
#
Indicates the temperature of the Optical
Module
only)
9215-EO-EM User Manual •••• (V 1.1)Menus •••• 4-3
MenuItemParametersDescription
Optical Tx
Wavelength (nm)
#Indicates the wavelength being transmitted
CPU Headroom#Processing power available
RAM Available#/##On-board processing memory available
Uptime (h)#
Displays the number of hour s si nce the last
reboot of the card
Configuration Bank#Storage count
OK
No Input
Invalid Format
Signal Status
Incompatible
Non-Sync Video
Indicates when the channel is functioning
normally or if anomalies are detected
Group Not Present
Group Channel
Silent
OK
AES Inpu t Not
Present
Signal
(Readonly)
Audio Status
Source Missing
Source Async
AES Input Silent
Group 4 Reduced
to 20bit
*
Indicates the status of the audio source
Backup Source
Missing
Backup Source
Async
OK
Indicates that a valid reference source is
present
The following conditions are occurring:
Reference Status
No Ref - Video
• Card reference is set to Frame 1 or Frame
2
• A valid reference signal is not present
• Card has gone to Video Timing Mode
*
This parameter indicates that there are more than 3 groups of 24-bit SD embedded audio sources.
4-4 •••• Menus9215-EO-EM User Manual •••• (V 1.1)
MenuItemParametersDescription
The following conditions are occurring:
• Card reference is set to Frame 1 or Frame
2
No Ref - Free Run
Reference Status
Invalid Format Video
Invalid Format Free Run
Input Format#Indicates the input video format
Reference Format#Indicates the reference video format
• A valid reference signal is not present
• A valid video signa l is not present
• Card has gone to Free Run Mode
Card has detected an invalid
format and has switched to Video Timing
Mode
The following conditions are occurring:
• Card has detected an invalid
format
• Input video is missing or invalid
• Card has switched to Free Run Mode
†
reference
b
reference
Signal
(Readonly)
Output Format#Indicates the output video format
OK
Temp High
Temp Low
Optical Module
Status
Rx Power High
Indicates the status of the card Optical
Module
Rx Power Low
Rx Fault
Not Detected
Optical Tx Power
(dBm)
#
Indicates the output power of the Optical
Module
PCM
No Input
Embedded A udio
Status - Group #
PCM-Silent
Indicates the presence of input
Non-PCM
Async
Mixed
†
Refer to the section “Reference Compatibility” for a complete list of supported references.
9215-EO-EM User Manual •••• (V 1.1)Menus •••• 4-5
MenuItemParametersDescription
PCM
Signal –
AES
Inputs
(Readonly)
AES #
No Input
PCM-Silent
Indicates the presence of input
Non-PCM
Async
Mixed
Setup Menus
Table 4.2 summarizes the Setup Menu optio ns available in DashBoard.
Table 4.2 Setup Menu Items
MenuItemParametersDescription
Frame 1*
Reference
Minimum Delay
Frame 2
Video
Checkbox selected*
Checkbox unselected
Selects the reference source
Provides the shortest video delay
through the card . When using SD,
the delay is 7us. When using HD,
the delay is 1.5us.
The total vi deo delay through t he
card will be the values above plus
half a video line
Black
Setup
Loss of Input
4-6 •••• Menus9215-EO-EM User Manual •••• (V 1.1)
Blue
Custom*
Y slider
Cr slider
Cb slider
Sets the output to Black in the event
of a loss of video input
Sets the output to Blue in the event
of a loss of video input
Sets the output to a custom color in
the event of a loss of video input.
Use the Y, Cr, and Cb sliders to
configure the color.
Sets the luminance component of the
Loss of Input Custom video signal.
Sets the Cr component of the Loss
of Input Custom video signal.
Sets the Cb component of the Loss
of Input Custom video signal.
Embeds 20-24bit audio depending
on the source and number of bits
Audio below the specified threshold
value is considered silent
Audio silent for longer than the
specified value raises an alarm
Unlocked*
Edit Permission
Locked
All AudioReset
Factory Defaults
Reset
All menu options are unlocked and
can be edited.
All menu items, except this one, are
locked and read-only.
Resets the parameters in the
Embedded Audio Outputs tab to
factory defaults
Resets all parameters to factory
defaults.
9215-EO-EM User Manual •••• (V 1.1)Menus •••• 4-7
Input Status Menus
Table 4.3 summarizes the Input Status Me nu op tions available in DashBoard.
Table 4.3 Input Status Menu Items
MenuItemParametersDescription
Video
Input &
Embed
Input Format (readonly)
CRC Errors (readonly)
Error CountResetResets the CRC Errors field
Embedded Audio Group #
Channel # (read-
only)
#
#
PCM
No Input
PCM-Silent
Non-PCM
Async
Displays the format of the video
input
Displays the count of the CRC
errors on the video input. This 14bit
counter is reset on loss of video, or
by user request. The counter is nonlatching, and will roll over from
maximum count to zero.
• For SD formats, it displays both
active picture and full frame
errors.
• For HD formats, it displays the
total count of errors.
Displays the status of each group
and channel of embedded audio
Mixed
Word Length (readonly)
Ch A Status (read-
Audio –
only)
AES #
Ch B Status (readonly)
4-8 •••• Menus9215-EO-EM User Manual •••• (V 1.1)
#bit
PCM
No Input
PCM-Silent
Non-PCM
Async
Mixed
Same as above
Displays the word length of the
audio in number of bits
Displays the status of the Channel A
input
MenuItemParametersDescription
Word Length (readonly)
#bitDisplays the number of bits of audio
The incoming AES signal is
Audio –
AES #
Emphasis (read-
‡
only)
Checkbox selected
Checkbox unselected
indicating 50/15 or CCiTT J.17
emphasis
The incoming AES signal is
indicating no emphasis or the
emphasis is not indicated
Sample Rate (readonly)
#
Displays the sample rate of the AES
input
AES Inputs 1-8 Menus
Table 4.4 summarizes the AES Inputs 1-4 and AES Inputs 5-8 Menus options available in
DashBoard.
Table 4.4 AES Inputs 1-8 Menu Items
MenuItemParametersDescription
Both channels will carry the average
of the two input channels (A+B/2).
When the input is summed, the
original signals are no longer
available for output.
SRC is not used on an input. Select
this option when using non-PCM
audio data
Adjusts the delay of the channel of
audio
AES #
Sum
Checkbox selected
Checkbox unselected*Disables this feature
Sample Rate
Off
Conversion
On*SRC is used on an input
Ch A Delay (ms)0* to 1000
Ch B Delay (ms)Same as above
Locks the Delay slider of both
channels together. If the values for
Delay Lock
Checkbox selected
the two channels are different, that
change is maintained when the
channels are locked.
Checkbox unselected*The Delay slider is unlocked
Ch A Gain (dB)-18 to +18
§
Adjusts the gain of the channel of
audio
Ch B Gain (dB)Same as above
‡
If the SRC is ON, emphasis of the incoming AES signal is not indicated.
§
The default value is 0.
9215-EO-EM User Manual •••• (V 1.1)Menus •••• 4-9
MenuItemParametersDescription
Locks the Gain slider of both
channels together. If the values for
AES #
Gain Lock
Ch A Invert
Ch B InvertSame as above
Checkbox selected
Checkbox unselected*The Gain slider is unlocked
Checkbox selected
Checkbox unselected*The audio signal is not inverted
the two channels are different, that
change is maintained when the
channels are locked.
Inverts the audio signal of the
channel
InputReset
Inputs #-#Reset
Resets the parameters for the
selected input to the default values
Resets the indicated input
parameters to the default values
Embedded Outputs Menus
Table 4.5 summarizes the Embedded Outputs Menu options available in DashBoard.
Table 4.5 Embedded Outputs Menu Items
MenuItemParametersDescription
Enable
Checkbox selected*
Checkbox unselected
Mute
Group# Ch#
Ch # Source
#Hz Tone
#kHz Tone
Determines if the group is inserted
in the output or not
Configures the Primary Source that
is inserted in to the embedded group
if present
Group #
Ch # Backup Sour ce
PresetsPass
4-10 •••• Menus9215-EO-EM User Manual •••• (V 1.1)
Mute
Group# Ch#
AES #
#Hz Tone
#kHz Tone
Configures the Backup Source that
is inserted when the Primary Source
is unavailable
Configures the gro up source settings
with the original group as the
Primary Source and original group
as the Backup Source
MenuItemParametersDescription
Configures the gro up source settings
with the original group as the
Primary Source, and AES inputs as
the Backup Source
Configures the gro up source settings
with AES inputs as the Primary
Source, and embed as the Backup
Source
Group #
Insert
Presets
Overwrite
Alarm Enables Menus
Table 4.6 summarizes the Alarm Enables Menu options available in DashBoard.
Table 4.6 Alarms Menu Items
MenuItemParametersDescription
Video
Input &
Reference
Alarm
No Input
Invalid Input
Incompatible Input
Non-Sync Video
No Reference
Invalid Reference
Checkbox selected*
Checkbox unselectedDisables the alarm
Checkbox selected*
Checkbox unselectedDisables the alarm
Checkbox selected*
Checkbox unselectedDisables the alarm
Checkbox selected*
Checkbox unselectedDisables the alarm
Checkbox selected*
Checkbox unselectedDisables the alarm
Checkbox selected*
Signal Status field reports a loss of
input
Input Format field displays an alarm
when the input video is a format that
is not supported
Input Format field reports when the
frame rate is not the same as the
reference input
Signal Status field reports if the
video input is asynchronous to the
reference
Reference Status field reports loss of
input conditions
Reference Format field reports when
the reference is a format that is not
supported
Checkbox unselectedDisables the alarm
9215-EO-EM User Manual •••• (V 1.1)Menus •••• 4-11
MenuItemParametersDescription
Hardware Status field reports when
Hardware
Incompat Rear
Module
Checkbox selected*
Checkbox unselectedDisables the alarm
a rear module is not compatible with
the card
Optical
Module
Alarms
Embedded
Input
Audio Group #
Alarm on
Abnormal
Temperature
Alarm on
Abnormal Power
Alarm on Not
Detected
Group not present
Channel # Silent
Hardware Status field reports when
Checkbox selected*
Checkbox unselectedDisables the alarm
Checkbox selected*
Checkbox unselectedDisables the alarm
Checkbox selected*
Checkbox unselectedDisables the alarm
Checkbox selected*
Checkbox unselectedDisables the alarm
Checkbox selected*
Checkbox unselectedDisables the alarm
the temperature of the SFP module
is not in range (high/low)
Hardware Status field reports when
the power consumption of the SFP
module is not in range (high/low)
Hardware Status field reports when
the optical module is not detected
Signal Status field reports when a
group is not present on the input
Signal Status field reports when the
specified channel is detected as
silent
Signal Status field reports when the
AES
Checkbox selected*
Input no present
Checkbox unselectedDisables the alarm
source for the specified input is not
present
Inputs AES #
Embedded
Checkbox selected*
Channel # Silent
Checkbox unselectedDisables the alarm
Checkbox selected*
Source Missing
Checkbox unselectedDisables the alarm
Signal Status field reports when the
specified channel is detected as
silent
Embedded Audio Status field
reports when the selected source is
not present or is silent
Outputs Group #
Source Async
4-12 •••• Menus9215-EO-EM User Manual •••• (V 1.1)
Checkbox selected*
Checkbox unselectedDisables the alarm
Embedded Audio Status field
reports when the selected source is
asynchronous to the input video
MenuItemParametersDescription
An alarm is displayed when the
Embedded
Backup Source
Missing
Backup Source
Async
Checkbox selected*
Checkbox unselectedDisables the alarm
Checkbox selected*
Checkbox unselectedDisables the alarm
selected Backup Source is not
present or is silent
An alarm is displayed when the
selected Backup Source is not
synchronous to the input video
Outputs Group #
Checkbox selected*
SD 24Bit
Checkbox unselectedDisables the alarm
All AlarmsSetEnables all alarms
All AlarmsClearDisables all alarms
Audio Status field reports when the
selected configuration would embed
4 groups of 24bit audio in an SD
output. Group 4 is down-sampled to
20bit audio.
9215-EO-EM User Manual •••• (V 1.1)Menus •••• 4-13
Card-edge Menu System
This section summarizes the Card-edge Menu system of the 9215-EO-EM and how to navigate the
menus and options using the SW1 and SW2 switches on the 9215-EO-EM card-edge. A list of the
available menus and parameters is provided in Table 4.7.
Navigation
Use the following procedure to navigate the card-edge menus of the 9215-EO-EM:
1. Rotate SW1 to the required menu.
2. Toggle SW2 to select the required parameter.
This completes the procedure for navigating the card-edge menus of the 9215-EO-EM.
Note — Do not power down the card before ensuring that all edited parameters are
saved. Saving edited parameters can take up to 10 seconds.
Card-edge Menus
Table 4.7 lists all the menus, and menu items available using the card-edge controls. To activate some
of these parameters, it may be necessary to toggle SW2 in either direction, or it may require that SW2
be held in either direction for a few seconds. Default values are indicated with an asterisk (*). Refer to
the section “Menu Descriptions” for a brief summary of the menus available on the card-edge.
Fr 1*Frame 1 Reference
Fr 2Frame 2 Reference
VidVideo
Black
Blue
Custom*
None*
75%SMPTE Bars
YC RampY/C Ramp
Item Name
L RampLuma Ramp
4-14 •••• Menus9215-EO-EM User Manual •••• (V 1.1)
Menu
Select
5
6
Card-Edge Menu
Label
Grp SelGroup Select
Grp EnblGroup Enable
Menu Name
Card-Edge
Item Label
Matr PathMatrix Pathological
BlueFlat Field Blue
BlackFlat Field Black
Frq SwpFrequency Sweep
100%100% Full Field Bars
Grp 1Group 1
Grp 2Group 2
Grp 3Group 3
Grp 4Group 4
Enabled*
Disabled
Mute
Item Name
T4k4kHz Tone
T2k2kHz Tone
Ch1 SrcChannel 1 Source
7
Ch2 SrcCha nnel 2 SourceSame as above
8
Ch3 SrcCha nnel 3 SourceSame as above
9
Ch4 SrcCha nnel 4 SourceSame as above
A
Ch1 BkpCha nnel 1 Backup Source
B
T1k1kHz Tone
T.5k500Hz Tone
A1A – A8BAES 1A to AES 8B
G1C1 - G4C4
Mute
T4k4kHz Tone
T2k2kHz Tone
T1k1kHz Tone
Group 1, Channel 1 to Group 4,
Channel 4
B
Ch1 BkpCha nnel 1 Backup Source
9215-EO-EM User Manual •••• (V 1.1)Menus •••• 4-15
T.5k500Hz Tone
A1A - A8BAES 1A to AES 8B
Menu
Select
Card-Edge Menu
Label
Menu Name
Card-Edge
Item Label
Item Name
G1C1-G4C4
Ch2 BkpChannel 2 Backup Source Same as above
C
Ch3 BkpChannel 3 Backup Source Same as above
D
Ch4 BkpChannel 4 Backup Source Same as above
E
Menu Descriptions
This section briefly summarizes the menu parameters available in the card-edge display of the 9215EO-EM.
0 — Home
This read-only menu displays the product name and the slot the card is installed in the frame.
1 — Factory Defaults
This function enables you to return all controls to their factory default values.
Use the following procedure to reset the card parameters to factory default values using the card-edge
controls:
1. Rotate SW1 to 1. The Four Character Display displays “Fact Def”.
Group 1, Channel 1 to Group 4,
Channel 4
2. Toggle SW2 down and hold for 3 seconds.
3. Release SW2.
This completes the procedure to reset the card parameters to factory default values.
2 — Reference Source
This menu enables you to select where the card will look for a reference. The choices are Frame
Reference 1 (Fr 1), Frame Reference 2 (Fr 2), and Video (Vid). Refer to the section “ReferenceCompatibility” for details.
3 — Loss of Input
Use this menu to select what type of video displays at the system’s outputs when the input video signal
is lost or invalid.
4 — Test Pattern
This menu enables you to specify the type of test pattern to output. Note that this setting is not retained
on power down.
5 — Group Select
This menu enables you to select the embedded group before assigning sources to the channels, enabling
the group, and selecting backup sources. This menu is used in conjunction with Menus 6 to E.
4-16 •••• Menus9215-EO-EM User Manual •••• (V 1.1)
6 — Group Enable
Use this menu to determine if the selected group is embedded in the output or not.
7, 8, 9, A — Channel # Source
Use Menus 7 to A to configure the source that is inserted into the embedded group if present. These
menus are used in conjunction with Menu 5 (Gr oup Select). The following are the default values based
on the group selected:
Group 1 — When Menu 5 is set to Grp1, the default value of Menu 7 is G1C1.
Group 2 — When Menu 5 is set to Grp 2, the default value of Menu 8 is G2C2.
Group 3 — When Menu 5 is set to Grp 3, the default value of Menu 9 is G3C3.
Group 4 — When Menu 5 is set to Grp 4, the default value of Menu A is G4C4.
B, C, D, E — Channel # Backup Source
Use Menus B to E to configure the Backup Source that is inserted when the Primary Source is
unavailable. This menu is used in conjunction with Menu 5 (Group Select). The following are the
default values based on the group selected:
Group 1 — When Menu 5 is set to Grp1, the default value of Menu B is G1C1.
Group 2 — When Menu 5 is set to Grp 2, the default value of Menu C is G2C2.
Group 3 — When Menu 5 is set to Grp 3, the default value of Menu D is G3C3.
Group 4 — When Menu 5 is set to Grp 4, the default value of Menu E is G4C4
9215-EO-EM User Manual •••• (V 1.1)Menus •••• 4-17
4-18 •••• Menus9215-EO-EM User Manual •••• (V 1.1)
Specifications
In This Chapter
This chapter includes the technical specifications for the 9215-EO-EM
The following topics are discussed:
• 9215-EO-EM Technical Specifications
• Channel Status Data Table
9215-EO-EM User Manual •••• (V 1.1)Specifications •••• 5-1
9215-EO-EM Technical Specifications
This section includes the technical specifications** for the 9215-EO-EM.
Table 5.1 9215-EO-EM Technical Specifications
CategoryParameterSpecification
Number of Inputs1
SDI Input
Optical Output
SDI Data Rates and SMPTE
Standards Accommodated
Impedance75ohm terminating
Return Loss>15dB to 1.485GHz
Cable Length with Equalizer>10dB from 1.485GHz to 2.97GHz
Connector Type>300m of Belden 1694A cable @ 270Mbps
Number of Outputs1
SMPTE Standards AccommodatedSMPTE 259M-C, SMPTE 292M
Nominal Wavelength1310µm
Output Power-7dBm to -2dBm
Connector TypeSingle Mode, LC/UPC
Number of Outputs1
SDI Data Rates and SMPTE
Standards Accommodated
Impedance75ohm
SMPTE 292M, SMPTE 259M-C
SMPTE 292M, SMPTE 259M-C
SDI Outputs
AES Inputs
AES Inputs
Environmental
Power
Return Loss
Signal Level
DC Offset
Rise and Fall Time (20-80%)
Overshoot<10%
Connector TypeBNC
Number of Inputs8 AES-3id inputs
Impedance75ohm
Input Resolution24bits
Nominal Signal Level1V p-p
Sampling Rate
Connector TypeDIN 1.1/2.3
Operating Range
Total Power Consumption
>15dB to 1.485GHz
>10dB 1.485GHz to 2.97GHz
800mV, ±10%
0V ±50mV
700ps typical (270Mbps)
120ps typical (1.485Gbps, 2.97Gbps)
48kHz compliant with SMPTE 272M-A or any rate
from 20kHz to 96kHz with SRC on
5°C to 40°C ambient
<8W
**
Specifications are subject to change without notice.
5-2 •••• Specifications9215-EO-EM User Manual •••• (V 1.1)
9215-EO-EM User Manual •••• (V 1.1)Specifications •••• 5-3
Channel Status Data Table
The following table shows the channel status bit information that is used for all output audio.
4-7User Bit Mode192-bit (0001)
0-2Auxiliary Bit Usage20-bit audio sample, Aux bits undefined (000)
3-5Sample Word Length20- or 24-bits (101)2
6-7Alignment LevelNot Indicated (00)
30-7Multi-channel ModesUndefined (0)
0-1Digital Audio Reference SignalNot a Reference (0)
2Reserved0
4
3-6Sampling FrequencyNot Indicated (0000)
7Sampling Frequency Scaling FlagNo Scaling (0)
Only the first 5 Status Bytes are marked as Reliable. All
other Status Bytes are marked as Unreliable.
Passing the Status Bytes
The 9215-EO-EM replaces Channel Status Bytes according to Error! Reference source not found. or
passes Status Bytes through from input to output. The following conditions must be met for Status
Bytes to pass:
• AES inputs must be 48kHz synchronous
• SRC is set to OFF
• Data Word Length in the Channel Status Bytes must match what is embedded
5-4 •••• Specifications9215-EO-EM User Manual •••• (V 1.1)
Service Information
In This Chapter
This chapter contains the following sections:
• Troubleshooting Checklist
• Warranty and Repair Policy
9215-EO-EM User Manual •••• (V 1.1)Service Information •••• 6-1
Troubleshooting Checklist
Routine maintenance to this openGear product is not required. In the event of problems with your
9215-EO-EM, the following basic troubleshooting checklist may help identify the source of the
problem. If the module still does not appear to be working properly after checking all possible causes,
please contact Technical Support at the numbers listed under the “Contact Us” section at the end of
this manual.
1. Visual Review – Performing a quick visual check may reveal many problems, such
as connectors not properly seated or loose cables. Check the module, the frame, and
any associated peripheral equipment for signs of trouble.
2. Power Check – Check the power indicator LED on the distribution frame front panel
for the presence of power. If the power LED is not illuminated, verify that the power
cable is connected to a power source and that power is available at the power main.
Confirm that the power supplies are fully seated in their slots. If the power LED is
still not illuminated, replace the power supply with one that is verified to work.
3. Reseat the Card in the Frame – Eject the card and reinsert it in the frame.
4. Check Control Settings – Refer to the Installation and Operation sections of the
manual and verify all user-adjustable component settings.
5. Input Signal Status – Verify that source equipment is operating correctly and that a
valid signal is being supplied.
6. Output Signal Path – Verify that destination equipment is operating correctly and
receiving a valid signal.
7. Card Exchange – Exchanging a suspect card with a card that is known to be
working correctly is an efficient method for localizing problems to individual cards.
Bootload Button
In the unlikely event of a complete card failure, you may be instructed by Cobalt Digital Inc. Technical
Support to perform a complete software reload on the 9215-EO-EM.
Use the following procedure to perform a software reload on the 9215-EO-EM:
1. Eject the card.
2. Press and hold the Bootload button, while re-inserting the card into the frame.
3. Release the button.
The PWR LED will flash GREEN while the card is waiting for a new software load.
If a new software load is not sent to the card within 60 seconds, the card will attempt to
restart with the last operational software load.
Software can be uploaded to the 9215-EO-EM via DashBoard. Refer to your DashBoard ControlSystem Software User Manual for further instructions.
6-2 •••• Service Information9215-EO-EM User Manual •••• (V 1.1)
Warranty and Repair Policy
Cobalt Digital Inc. Limited Warranty
This product is warranted to be free from defects in material and workmanship for a period of five (5)
years from the date of shipment to the original purchaser, except that 4000, 5000, 6000, 8000 series
power supplies, and Dolby
material and workmanship for a period of one (1) year.
Cobalt Digital Inc.'s (“Cobalt”) sole obligation under this warranty shall be limited to, at its option, (i)
the repair or (ii) replacement of the product, and the determination of whether a defect is covered under
this limited warranty shall be made at the sole discretion of Cob a lt.
This limited warranty applies only to the original end-purchaser of the product, and is not assignable or
transferrable therefrom. This warranty is limited to defects in material and workmanship, and shall not
apply to acts of God, accidents, or negligence on behalf of the purchaser, and shall be voided upon the
misuse, abuse, alteration, or modification of the product. Only Cobalt authorized factory
representatives are authorized to make repairs to the product, and any unauthorized attempt to repair
this product shall immediately void the warranty. Please contact Cobalt Technical Support for more
information.
To facilitate the resolution of warranty related issues, Cobalt recommends registering the product by
completing and returning a product registration form. In the event of a warrantable defect, the
purchaser shall notify Cobalt with a description of the problem, and Cobalt shall provide the purchaser
with a Return Material Authorization (“RMA”). For return, defective products should be double boxed,
and sufficiently protected, in the original packaging, or equivalent, and shipped to the Cobalt Factory
Service Center, postage prepaid and insured for the purchase price. The purchaser should include the
RMA number, description of the problem encountered, date purchased, name of dealer purchased from,
and serial number with the shipment.
®
modules (where applicable) are warranted to be free from defects in
Cobalt Digital Inc. Factory Service Center
2406 E. University AvenueOffice: (217) 344-1243
Urbana, IL 61802 USAFax:(217) 344-1245
www.cobaltdigital.comEmail: info@cobaltdigital.com
THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES
EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE AND OF ALL OTHER OBLIGATIONS OR
LIABILITIES ON COBALT'S PART. ANY SOFTWARE PROVIDED WITH, OR FOR USE WITH,
THE PRODUCT IS PROVIDED “AS IS.” THE BUYER OF THE PRODUCT ACKNOWLEDGES
THAT NO OTHER REPRESENTATIONS WERE MADE OR RELIED UPON WITH RESPECT TO
THE QUALITY AND FUNCTION OF THE GOODS HEREIN SOLD. COBALT PRODUCTS ARE
NOT AUTHORIZED FOR USE IN LIFE SUPPORT APPLICATIONS.
COBALT'S LIABILITY, WHETHER IN CONTRACT, TORT, WARRANTY, OR OTHERWISE, IS
LIMITED TO THE REPAIR OR REPLACEMENT, AT ITS OPTION, OF ANY DEFECTIVE
PRODUCT, AND SHALL IN NO EVENT INCLUDE SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS), EVEN IF IT HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9215-EO-EM User Manual •••• (V 1.1)Service Information •••• 6-3
Contact Us
Contact Cobalt Digital Inc.
PHONE
E-MAIL
POSTAL
SERVICE
General Business Office
and Technical Support
Fax
General Information
Sales Information
Cobalt Digital Inc.
217.344.1243
217.344.1245
Info@cobaltdigital.com
Sales@cobaltdigital.com
2406 East University Avenue
Urbana, IL 61802 USA
Visit us at the Cobalt Digital Inc. website.
http://www.cobaltdigital.com/
• Online catalog
• Related products and full product lines
• Trade show information
• Dealer information
• Cobalt Digital Inc. news
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