Cobalt Digital 9910DA-WC Users Guide

9910DA-WC

9910DA-WC

Audio Word Clock

Distribution Amplifier

Product Manual

Cobalt Digital Inc.

2506 Galen Drive
Champaign, IL 61821
Voice 217.344.1243 • Fax [phone]
www.cobaltdigital.com

9910DA-WC-OM (V1.2)

Copyright

©Copyright 2020, Cobalt Digital Inc. All Rights Reserved.

Duplication or distribution of this manual and any information contained within is strictly prohibited without the express written
permission of Coba lt Digital Inc. This manual and a ny information contained within, may not be re produced, distribute d, or
transmitted in any form, or by any means, for any purpose, without the express written permission of Cobalt Digital Inc.
Reproduction or reverse engineering of software used in this device is prohibited.

Disclaimer

The information in this document has been carefully examined and is believed to be entirely reliable. However, no responsibility
is assumed for inaccuracies. Furthermore, C obalt Digit al Inc. res erves the right to ma ke changes to any pro ducts herein to improve
readability, function, or design. Cobalt Digital Inc. does not assume any liability arising out of the application or use of any
product or circuit described herein.

Trademark Information

Cobalt® is a registered trademark of Cobalt Digital Inc.
openGear

®

is a registered trademark of Ross Video Limited. DashBoard™ is a trademark of Ross Video Limited.

Congratulations on choosing the Cobalt
9910DA-WC card is part of a full line of modular processing and conversion gear for broadcast TV
environments. The Cobalt Digital Inc. line includes video decoders and encoders, audio embedders and de­embedders, distribution amplifiers, format converters, remote control systems and much more. Should you
have questions pertaining to the installation or operation of your card, please contact us at the contact
information on the front cover.

®

9910DA-WC Audio Word Clock Distribution Amplifier. The

Manual No.: 9910DA-WC-OM
Document Version: V1.2
Release Date: June 10, 2020
Applicable for

Firmware Version

1.1.2

(or greater):
Description of

product/manual

- Update for minor consistency edits.

changes:

9910DA-WC-OM (V1.2)

Table of Contents

Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Overview ................................................................................................................ 1-1

Manual Conventions............................................................................................... 1-2

Warnings, Cautions, and Notes .................................................................. 1-2

Labeling Symbol Definitions...................................................................... 1-2

Safety and Regulatory Summary............................................................................ 1-3

Warnings..................................................................................................... 1-3

Cautions...................................................................................................... 1-3

EMC Compliance Per Market .................................................................... 1-3

9910DA-WC Functional Description..................................................................... 1-4

9910DA-WC Rear I/O Modules................................................................. 1-5

Technical Specifications......................................................................................... 1-5

Warranty and Service Information ......................................................................... 1-6

Cobalt Digital Inc. Limited Warranty......................................................... 1-6

Contact Cobalt Digital Inc...................................................................................... 1-7

Chapter 2 Installation and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Overview ................................................................................................................ 2-1

Setting Card Jumpers.............................................................................................. 2-1

Installing the 9910DA-WC Into a Frame Slot........................................................ 2-2

Installing a Rear I/O Module.................................................................................. 2-4

9910DA-WC Rear I/O Modules................................................................. 2-5

Chapter 3 Operating Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Overview ................................................................................................................ 3-1

Accessing the 9910DA-WC Card via Remote Control.......................................... 3-1

Accessing the 9910DA-WC Card Using DashBoard™............................. 3-1

Checking 9910DA-WC Card Information and Status............................................ 3-2

Card-Edge Indicators.............................................................................................. 3-3

Troubleshooting...................................................................................................... 3-3

Basic Troubleshooting Checks................................................................... 3-3

Troubleshooting Network/Remote Control Errors..................................... 3-4

In Case of Problems.................................................................................... 3-4

9910DA-WC-OM (V1.2) 9910DA-WC PRODUCT MANUAL i

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ii 9910DA-WC PR ODU CT M ANUA L 9910DA-WC-OM (V1.2)

Overview

Chapter 1

Chapter 1 Introduction

This manual provides installati on and o per at ing instr uct ions for the
9910DA-WC Audio Word Clock Distrib ution Ampli fier car d (also r eferr ed to
herein as the 9910DA-WC).

This manual consists of the following chapters:

• Chapter 1, “Introduction” – Provid es informa tion about this manual

and what is covered. Als o pr ovi des general information re gar di ng the
card.

• Chapter 2, “Installation and Setup” – Provides instructions for

installing the card in a frame, a nd optiona lly inst alling a 9910DA-WC
Rear I/O Module.

• Chapter 3, “Operating Instructions” – Provides overviews of

operating controls and instructions for using the 9910DA-WC.

This chapter contains the following information:

• Manual Conventions (p. 1-2)

• Safety and Regulatory Summary (p. 1-3)

• 9910DA-WC Functional Description (p. 1-4)

• Technical Spe cification s (p. 1-5)

• Warranty and Service Information (p. 1-6 )

• Contact Cobalt Dig ital Inc. (p. 1-7)

9910DA -WC- OM (V1. 2) 9910DA-WC PRODUCT MANUAL 1-1

1 Manual Conventions

Manual Conventions

In this manual, display messages and connectors are shown using the exact
name shown on the 9910DA-WC itself (for example, connector names are
shown like this:

In this manual, the terms below are applicable as follows:

• 9910DA-WC refers to the 9910DA-WC Audio Word Clock

Distribution Amplifier card.

ANLG IN)

Warnings, Cautions, and Notes

Certain items in this manual are highlighted by special messages. The
definitions are provided below.

Warnings

Warning messages indicate a possible hazard which, if not avoided, could
result in personal injury or death.

Cautions

Caution messages indicate a problem or incorrect practice which, if not
avoided, could result in improper operation or damage to the product.

Notes

Notes pro vide suppl emental information to the accompanying text. Notes
typically precede the text to which they apply.

• Frame refers to the HPF-9000, oGx, OG3-FR, 8321, or similar

20-slot frame that houses Cobalt

• Device and/or Card refers to a Cobalt

• System and/or Video System refers to the mix of interconnected

®

or other cards.

®

or other card.

production and terminal equipment in which the 9910DA-WC and
other cards operate.

Labeling Symbol Definitions

Important note regarding product usage. Failure to observe may result in
unexpected or incorrect operation.

Electronic device or assembly is susceptible to damage from an ESD
event. Han dle only using appropriate ESD prevention practices.
If ESD wrist strap is not available, handle card only by edges and avoid
contact with any connectors or components.

Symbol (WEEE 2002/96/EC)
For product disposal, ensure the following:

• Do not dispose of this product as unsorted municipal waste.

• Collect this product separately.

• Use collection and return systems available to you.

1-2 9910DA-WC PRODUCT MANUAL 9910DA-WC-OM (V1.2)

Introduction Safety and Regulatory Summary

Safety and Regulatory Summary

Warnings

! WARNING !

T o re duce risk of electr ic shock do not remove line voltage service barrier cover on frame
equipment containing an AC power supply. NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Cautions

CAUTION

CAUTION

CAUTION

CAUTION

This device is intended for environmentally controlled use only in appropriate video
terminal equipment operating environments.

This product is intended to be a compo nent produc t of a n open Gea r® o r equiva lent frame .
Refer to the frame Product Manual for important safety instructions regarding the proper
installation and safe operation of the frame as well as its component products.

If required, make certain Rear I/O Module(s) is installed before installing the 9910DA-AV
into the frame slot. Damage to card and/or Rear I/O Module can occur if module
installation is attempted with card already installed in slot.

If card resists fully engaging in rear I/O mod ule mating connec tor, check for alignment and
proper insertion in slot tracks. Damage to card and/or rear I/O module may occur if
improper card insertion is attempted.

EMC Compliance Per Market

Market Regulatory Standard or Code
United States of America FCC "Code of Federal Regulations" Title 47 Part 15, Subpart B, Class A
Canada ICES-003
International/CE CISPR 24:2010

IEC 61000-4-2:2008
IEC 61000-4-3:2006 with A1:2007 and A2:2010
IEC 61000-4-4:2004
IEC 61000-4-6:2008
CISPR 22:2008

9910DA-WC-OM (V1.2) 9910DA-WC PRODUCT MANUAL 1-3

1 9910DA-WC Functional Description

9910DA-WC Functional Description

Figure 1-1 shows a functional block diagram of the 9910DA-WC. With the
appropriate rear module, the 9910DA-WC can provide up to eight DA word
clock outputs and a looping input where desired.

9910DA-WC Input/Output Formats

The 9910DA-WC provides the following inputs and outputs:

• Inputs:

• WORD CLOCK IN – coaxial word clock input

• Outputs:

• WORD CLOCK OUT (1-8) – up to eight analog word clock outputs

• LOOP OUT – where enabled using card j umper and with appropriate

rear module, the card provides a hi -Z (untermin ated) loope d output
of the input.

Input Loop/Termination Select

WORD

CLOCK IN

Loop/Term

Select Jumper

Using an on-card jumper, the 9910DA-WC can te rminate the input into a
Z

= 75Ω or offer a hi-Z input with the input available as a looped output.

o

(Default position is 75Ω terminated position with no looping output.)

LOOP OUT

WORD CLOCK OUT 1
WORD CLOCK OUT 2
WORD CLOCK OUT 3

DA

75Ω

1. Signal connections shown depicts full input/output capability. Practical

Notes:

Figure 1-1 9910DA-WC Functional Block Diagram

input/output signal availability is determined by Rear
I/O Module used. Refer to 9910DA-WC Rear I/O Modules in Chapter 2
for more information.

2. Not all rear modules provide the looping output connection. See
Chapter 2, Installation for more information.

WORD CLOCK OUT 4
WORD CLOCK OUT 5
WORD CLOCK OUT 6
WORD CLOCK OUT 7
WORD CLOCK OUT 8

1-4 9910DA-WC PRODUCT MANUAL 9910DA-WC-OM (V1.2)

Introduction Technical Specifications

9910DA-WC Rear I/O Modules

The 9910DA-WC physically interfaces to system audio connections at the
rear of its frame using a Rear I/O Module. The full assortment of
9910DA-WC Rear I/O Modules i s shown and descri bed in 9 910DA-WC Rear
I/O Modules in Chapter 2, “Installation and Setup”.

Technical Specifications

Table 1-1 lists the technical specifications for the 9910DA-WC Audio Word
Clock Distribution Amplifier card.

Table 1-1 Technical Specifica tions

Item Characteristic

Part number, nomenclature 9910DA-WC Audio Word Clock Distribution Amplifier
Installation/usage environment Intended for installation and usage in frame meeting openGear™

modular system definition
Power consumption < 2 Watts maximum
Installation Density Up to 20 cards per 20-slot frame
Environmental:

Operating temperature:

Relative humidity (operating or storage):
Frame communication 10/100/1000 Mbps Ethernet with Auto-MDIX
Indicators Card edge display and indicators as follows:

Word Clock Input Number of inputs: (1)

Word Clock Outputs Number of DA outputs: up to (8)

Performance Sampling frequencies up to 192 kHz

32° – 104° F (0° – 40° C)
< 95%, non-condensing

• Status/Error LED indicator

• Input Presence LED indicator

Impedance: User selectable as hi-Z looping or
card-terminated 75Ω

Sensitivity: 200 mV

Impedance: 75 Ω
Level: 10 Vp-p square wave (unterminated), 5 Vp-p square wave

(terminated into 75Ω)
Looping Output: (1)

9910DA-WC-OM (V1.2) 9910DA-WC PRODUCT MANUAL 1-5

1 Warranty and Service Information

Warranty and Service Information

Cobalt Digital Inc. Limited Warranty

This product is warranted to be free from defects in material and workmanship for a period of five (5)
years from the date of shipment to the original purchaser, except that 4000, 5000, 6000, 8000 series
power supplies, and Dolby
material and workmanship for a period of one (1) year.

Cobalt Digital Inc. 's (“Cobalt”) sole obligation under this warranty shall be limited to, at its option, (i)
the repair or (ii) replacement of the product, and the determinati on of whether a defect is covered under
this limited warranty shall be made at the sole discretion of Cobalt.

This limited warranty applies onl y to the original end- purchaser of the produc t, and is not assignable or
transferrable therefrom. This warranty is limited to defects i n material a nd workman shi p, and shal l not
apply to acts of God, accidents, or negligence on behalf of the purchaser, and shall be voided upon the
misuse, abuse, alteration, or modification of the product. Only Cobalt authorized factory
representatives are authorized to make repairs to the product, and any unauthorized attempt to repair
this product shall immediately void the warranty. Please contact Cobalt Technical Support for more
information.

®

modules (where applicable) are warranted to be free from defects in

To facilitate the resolution of warranty related issues , Cobalt recommends registering the product by
completing and returning a product registration form. In the event of a warrantable defect, the
purchaser shall notify Cobalt with a description of the problem, and Cobalt shall provide the purchaser
with a Return Material Authorization (“RMA”). For return, defective prod ucts should be double boxed,
and sufficiently protected, in the original packaging, or equivalent, and shipped to the Cobalt Factory
Service Center, postage prepaid and insured for the purchase price. The purchaser should include the
RMA number, description of the problem encountered, date purchased, name of dealer purchased
from, and serial number with the shipment.

Cobalt Digital Inc. Factory Service Center

2506 Galen Drive Office: [phone]
Champaign, IL 61821 USA Fax: [phone]
www.cobaltdigital.com Email: [e-mail]

THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES
EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE AND OF ALL OTHER OBLIGATIONS OR
LIABILITIES ON COBALT'S PART. ANY SOFTWARE PROVIDED WITH, OR FOR USE WITH,
THE PRODUCT IS PROVIDED “AS IS.” THE BUYER OF THE PRODUCT ACK NOWLEDGES
THAT NO OTHER RE PRESENTATIONS W ERE MADE OR RELIED UPON WITH RESPECT TO
THE QUALITY AND FUNCTION OF THE GOODS HEREIN SOLD. COBALT PRODUCTS ARE
NOT AUTHORIZED FOR USE IN LIFE SUP PORT APPLICATIONS.

COBALT'S LIABILITY, WHETHER IN CONTRACT, TORT, WARRANTY, OR OTHERWISE, IS
LIMITED TO THE REPAIR OR REPLACEMENT, AT ITS OPTION, OF ANY DEFECTIVE
PRODUCT, AND SHALL IN NO EVENT INCLUDE SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES (INCL UDING LOST PROFITS), EVEN IF IT HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

1-6 9910DA-WC PRODUCT MANUAL 9910DA-WC-OM (V1.2)

Introduction Contact Cobalt Digital Inc.

Contact Cobalt Digital Inc.

Feel free to contact ou r th oro ugh and professional support representatives for
any of the following:

• Name and address of your local dealer

• Product information and pricing

• Technical support

• Upcoming trade show i nformation

Phone: [phone]
Fax: [phone]
Web: www.cobaltdigital.com
General Information: [e-mail]
Technical Support: [e-mail]

9910DA-WC-OM (V1.2) 9910DA-WC PRODUCT MANUAL 1-7

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1-8 9910DA-WC PRODUCT MANUAL 9910DA-WC-OM (V1.2)

Overview

Setting Card Jumpers

Chapter 2

Chapter 2 Installation and Setup

This chapter contains the following information:

• Setting Card Jumpers (p. 2-1)

• Installing the 9910DA-WC Into a Frame Slot (p. 2-2)

• Installing a Rear I/O Module (p. 2-4)

CAUTION

This device contains semiconductor devices which are
susceptible to serious damage from Electrostatic
Discharge (ESD). ESD damage may not be immediately
apparent and can affect the long-term reliability of the
device.

Figure 2-1 and T a ble 2-1 show the loc ation and orie ntation of the car d jumpers
and provide details for setting the jumpers. These settings should be
considered and changed (if required) to optimize card operation for the
intended payload.

Table 2-1 9910DA-WC Card Jumpers and Details

Jumper Details and Recommended Settings Default Settings

Input Loop/
Termination
Select

Sets the input to terminate into a Zo = 75Ω non-looping termination or
offer a hi-Z input with the input available as a looped output.

Note: Some Rear I/O Modules are not equipped with a LOOP OUT
connector. When used with these rear I/O modul es , ju mp er s hou ld b e s et
to default TERM (terminated) position. See 9910DA-WC Rear I/O
Modules (p. 2-5) for more information.

Always use proper ESD handling precautions and
equipment when working on circuit boards and related
equipment.

Terminated;
non-looping

9910DA -WC- OM (V1. 2) 9910DA-WC PRODUCT MANUAL 2-1

2 Installing the 9910DA-WC Into a Frame Slot

Input Loop/

Termination Select

Loop Term

REAR OF CARD

Default (fact.)

Position

9910DA-WC JMPS SCPD2014P22

Figure 2-1 9910DA-WC Card Jumpers

Installing the 9910DA-WC Into a Frame Slot

CAUTION

This device contains semiconductor devices which are
susceptible to serious damage from Electrostatic
Discharge (ESD). ESD damage may not be immediately
apparent and can affect the long-term reliability of the
device.

Avoid handling circuit boards in high static environments
such as carpeted areas, and when wearing synthetic fiber
clothing. Always use proper ESD handling precautions
and equipment when working on circuit boards and
related equipment.

Note: If installing the 9910DA-WC in a slot with no rear I/O module, a Rear

I/O Module is required before cabling can be connected. Refer to Installing a

Rear I/O Module (p. 2-4) for rear I/O module installation procedure.

CAUTION

If required, make certain Rear I/O Module(s) is installed before installing the
9910DA-WC into the frame slot. Damage to card and/or Rear I/O Module can
occur if module installation is attempted with card already installed in slot.

Note: Check the packaging in which the 9910DA-WC was shipped for any extra

items such as a Rear I/O Module connection label. In some cases, this label
is shipped with the card and to be installed on the Rear I/O connector bank
corresponding to the slot location of the card.

2-2 9910DA-WC PRODUCT MANUAL 9910DA-WC-OM (V1.2)

Installation and Setup Installing the 9910DA-WC Into a Frame Slot

Install the 9910DA-WC into a frame slot as follows:

1. Determine the slot in which the 9910DA-WC is to be installed.

2. Open the frame front access panel.

3. While holding the card by the card edges, align the card such that the

plastic ejector tab is on the bottom.

4. Align the card with the top and bottom guides of the slot in which the

card is being installed.

5. Gradually slide the card into the slot. When resistance is noticed, gently

continue pushing the card until its rear printed circuit edge terminals
engage fully into the rear I/O module mating connector.

CAUTION

If card resists fully engaging in rear I/O module mating connector, check for
alignment and proper insertion in slot tracks. Damage to card and/or rear I/O
module may occur if improper card insertion is attempted.

Verify that the card is fully engaged in rear I/O module mating

6.

connector.

7. Close the frame front access panel.

8. Connect the input and output cables as shown in 9910DA-WC Rear I/O

Modules (p. 2-5).

9. Repeat steps 1 through 8 for other 9910DA-WC cards.

Note: To remove a card, press down on the ejector tab to unseat the card from the

rear I/O module mating connector. Evenly draw the card from its slot.

Note: If installing a card in a frame already equipped for, and connected to

DashBoard™, no network setup is required for the card. The card will be
discovered by DashBoard™ and be ready for use.

9910DA-WC-OM (V1.2) 9910DA-WC PRODUCT MANUAL 2-3

2 Installing a Rear I/O Module

Installing a Rear I/O Module

Note: This procedure is applicable only if a Rear I/O Module is not currently

installed in the slot where the 9910DA-WC is to be installed.

If installing the 9910DA-WC in a slot already equipped with a suitable I/O
module, omit this procedure.

Install a Rear I/O Module as follows:

1. On the frame, determine the slot in which the 9910DA-WC is to be

installed.

2. In the mounting area corr esponding to the slot location, install

Rear I/O Module as shown in Figure 2-2.

Align and engage mounting tab on Rear
I/O Module with the module seating slot

1

on rear of frame chassis.

Hold top of Rear I/O Module flush against
frame chassis and start the captive screw.

2

Lightly tighten captive screw.

Figure 2-2 Rear I/O Module Installation

2-4 9910DA-WC PRODUCT MANUAL 9910DA-WC-OM (V1.2)

Installation and Setup Installing a Rear I/O Module

9910DA-WC Rear I/O Modules

Table 2-2 shows and describes the full assortment of Rear I/O Modules
specifically for use with th e 9910DA-WC.

Table 2-2 9910DA-WC Rear I/O Modules

9910DA-WC Rear I/O Module Description
RM20-9910WC-A/S Split Rear Module. Provides each of the following

connections for two 9910DA-WC cards:

• Word clock input (WC IN)

• Four DA outputs (WC OUT 1 thru WC OUT 4)

Note: Loop/Term jumper must be set to Term
position when using this rear module.

RM20-9910WC-B Provides the following connections:

• Word clock input (WC IN)

• One input looping output (LOOP OUT)

• Eight DA outputs (WC OUT 1 thru WC OUT 8)

Note: Loop/Term jumper must be set to Loop
position in order to use looping output.

9910DA-WC-OM (V1.2) 9910DA-WC PRODUCT MANUAL 2-5

2 Installing a Rear I/O Module

Table 2-2 9910DA-WC Rear I/O Modules — continued

9910DA-WC Rear I/O Module Description
RM20-9910WC-B/S Split Rear Module. Provides each of the following

connections for two 9910DA-WC cards:

• Word clock input (WC IN)

• One input looping output (LOOP)

• Eight DA outputs (OUT 1 thru OUT 8)

Note: Loop/Term jumper must be set to Term
position when using this rear module.

Note: Available equipped with High-Density BNC

(HDBNC) or DIN1.0/2.3 connectors as:
RM20-9910WC-B/S-HDBNC or
RM20-9910WC-B/S-DIN, respectively.

2-6 9910DA-WC PRODUCT MANUAL 9910DA-WC-OM (V1.2)

Chapter 3 Operating Instructions

Overview

This chapter contains the following information:

• Accessing the 9910DA-WC Card via Remote Control (p. 3-1)

• Checking 9910DA-WC Card Information and Status (p. 3-2)

• Card-Edge Indicators (p. 3-3)

• Troubleshooting (p. 3-3)

Accessing the 9910DA-WC Card via Remote Control

The 9910DA-WC card can be r emote moni to red vi a DashBoard™ or Cobalt®
Remote Control Panel. Access the 9910DA-WC card using DashBoard™ or

®

Cobalt

Remote Control Panel as described below.

Chapter 3

Note: Remote control only shows card status. Remote control is not required for

card parametric or operating setup or control.

Accessing the 9910DA-WC Card Using DashBoard™

1. On the computer connected to the frame LAN, open DashBoard™.

2. As shown below, in the left side Basic View Tree locate the Network

Controller Card associated with the frame containing the 9910DA-WC
card to be accessed (in this example, “MFC-8320-N SN: 00108053”).

9910DA -WC- OM (V1. 2) 9910DA-WC PRODUCT MANUAL 3-1

3 Checking 9910DA-WC Card Information and Status

3. As shown below, expand the tree to access the cards within the frame.

Click on the card to be accessed (in this example, “Slot 6:

.

Checking 9910DA-WC Card Information and Status

9910DA-WC”).

The operating status of the 9910DA-WC card can be checked using
DashBoard™. Figure 3-1 shows and describes the 9910DA-WC card
information screen using DashBoard™.

The Tree View shows the cards seen by
DashBoard™. In this example, Network
Controller Card is hosting a 9910DA-WC card in
slot 6.

Card Info Display

This displays shows the 9910DA-WC card
product details and operating status
(including current and previous input
status, as well as card power/temperature
status)

The Rear Module indicator shows the
Cobalt Manufacturing Part Number (MPN)
of the currently-installed rear module and
compatibility of the rear module with this
card (with green indicating a compatible
rear module)

Figure 3-1 9910DA-WC Card Info/Status Utility

3-2 9910DA-WC PRODUCT MANUAL 9910DA-WC-OM (V1.2)

Operating Instructions Card-Edge Indicators

Card-Edge Indicators

Figure 3-2 shows card edge indicators.

Item Function

COMM

LED

INPUT
LED

ERR
LED

Note: Two green power indicator LEDs are located on the

Blue LED flashes when card is communicating
with remote network control (e.g., DashBoard™
or Cobalt

Blue LED illuminates when a valid word clock
input is present.

When illuminated, indicates an internal card
fault.

flat surface of the card. These can be observed
looking across the card top surface. These indicators
should be lit when the card is in a powered frame.

®

Remote Control Panel)

Figure 3-2 9910DA-WC Card-Edge Controls and Indicators

Troubleshooting

Basic Troubleshooting Checks

Failures of a general nature (affecting many cards and/or functions
simultaneously), or gross inoperability errors are best addressed first by
performing basic checks before proceeding further. Table 3-1 provides basic
system checks that typically locate the source of most general problems. If
required and applicable, perform further troubleshooting in accordance with
the other troubleshooting tables in this section.

9910DA-WC

D

D

D

E

E

L

E

L

L

M

T

R

U

M

R

P

O

E

N

C

I

Table 3-1 Basic Troubleshooting Checks

Item Checks

Verify power presence and
characteristics

• On both the frame Network Controller Card and the 9910DA-WC, in all
cases when power is being properly supplied there is always at least one
indicator illuminated. Any card showing no illuminated indicators should be
cause for concern.

• Check the Power Consumed indication for the 9910DA-WC card. This can
be observed using the DashBoard™ Card Info pane.

• If display shows no power being consumed, either the frame power
supply, connections, or the 9910DA-WC card itself is defective.

• If display shows excessive power being consumed (see Technical
Specifications (p. 1-5) in Chapter 1, “Introduction”), the 9910DA-WC
card may be defective.

9910DA-WC-OM (V1.2) 9910DA-WC PRODUCT MANUAL 3-3

3 Troubleshooting

Table 3-1 Basic Troubleshooting Checks — continued

Item Checks

Check Cable connection
secureness and connecting
points

Card seating within slots Make certain all cards are properly seated within its frame slot. (It is best to

Check status indicators and
displays

Check jumper settings Refer to Chapter 2, Setup and Installation. Make certain jumpers are set as

Troubleshoot by
substitution

Make certain all cable connections are fully secure (including coaxial cable
attachment to cable ferrules on BNC connectors). Also, make certain all
connecting points are as intended. Make certain the selected connecting
points correlate to the intended card inputs and/or outputs. Cabling mistakes
are especially easy to make when working with large I/O modules.

assure proper seating by ejecting the card and reseating it again.)
On both DashBoard™ and the 9910DA-WC card edge indicators, red

indications signify an error condition. If a status indicator signifies an error,
proceed to the following tables in this section for further action.

appropriate for type of signal and use the card is carrying.
All cards within the frame can be hot-swapped, replacing a suspect card or

module with a known-good item.

Troubleshooting Network/Remote Control Errors

Refer to Cobalt® reference guide “Remote Control User Guide” (PN
9000RCS-RM) for network/remote control troubleshooting information.

In Case of Problems

Should any problem arise with this product that was not solved by the
information in this section, please contact the Cobalt Digital Inc. Technical
Support Department.

If required, a Return Material Authorization number (RMA) will be issued to
you, as well as specific shipping instructions. If required, a temporary
replacement item will be made available at a nominal charge. Any shipping
costs incurred are the customer’s responsibility. All products shipped to you
from Cobalt Digital Inc. will be shipped collect.

The Cobalt Digital Inc. Technical Support Department will continue to
provide advice on any product manufactured by Cobalt Digital Inc., beyond
the warranty period without charge, for the life of the product.

See Contact Cobalt Digital Inc. (p. 1-7) in Chapter 1, “Introduction“ for
contact in formation.

3-4 9910DA-WC PRODUCT MANUAL 9910DA-WC-OM (V1.2)

Cobalt Digital Inc.

2506 Galen Drive
Champaign, IL 61821
Voice 217.344.1243 • Fax [phone]
www.cobaltdigital.com

9910DA-WC-OM (V1.2) Printed in USA