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Sub-Attendant Commands
General notes
• Requires extension with “sub-attendant” class of service.
• Dial * and command number. Listen for tone.
• Enter command-specific settings (in parentheses).
• “EEE” represents 2-, 3-, or 4-digit extension as set by
B11.
• “#” is the touch-tone “#” key.
Cmd Description
60 Check In (6) or Out (3)
*
11 Message-Waiting On (6) or Off (3)
*
12 Wakeup Call Set (HHMM#) or Cancel (9#)
*
13 Set Room Status (EEESS#). SS is status codes.
*
14 Clear All Room Status Codes (#)
*
Hospitality
15 Long distance calls Allow (6) or Block (3)
Commands
*
16 Local calls Allow (6) or Block (3)
*
17 Extn.-to-Extn. Calls Allow (6) or Block (3)
*
20 Print Individual Extn. Wakeup Report (EEE#)
*
21 Print System Wakeup Report (#)
*
22 Print Room Status Report (#)
Reports
*
25 Request PMS Database Dump (112 only)
*
30 Forward Extension’s Calls (see manual)
*
31 Clear Voice Mail (EEE#)
*
32 Do Not Disturb On (6) or Off (3)
Extens.
Features
*
40 Clear Extension Features (EEE#)
*
41 Manual Night Mode On (6) or Off (3)
*
42 Clear 9-1-1 Alarm (9)
*
43 Trunk Alarm On (TT6) or Off (TT3), TT is trunk #
*
System
61 Set System Time (HHMM#)
Commands
*
62 Set System Date (MMDDYY#)
*
50 Check-Out Report (Extn. Phone Bill) (EEE#)
*
51 Clear Extension’s Phone Bill (EEE#)
*
52 Revive Extension Calls (EEE#)
*
53 Set Credit Limit (EEE$$#)
*
54 Print Credit Violations (#)
*
55 Print Audit Report (#)
Auto Attendant
*
Call Accounting &
56 Clear Audit Report (#)
*
63 Record Auto Attendant Messages (see manual)
*
Copyright 2004, Call Management Products, Inc. 800-245-9933
ps_extension_ref_card_20040311.doc
Room Extension Summary
Answering Calls
• Single rings indicate incoming trunk call
• Double rings indicate internal call from extension or
console.
Making Calls
Call another room
• Dial room number..
Call an outside number
• Dial “9” (or “8” or “81”=”89”).
• Dial phone number.
Call the operator
• Dial “0”.
Voice Mail
• Dial “50”.
• Follow the voice prompts.
Wakeup Calls
Set a wakeup call
• Dial “5#”
• Enter wakeup time as four digits, military time (e.g.,
8:05AM is 0805 and 8:05 PM is 2005).
• Listen for three confirmation tones
Cancel a wakeup call
• Dial “5#”.
• Enter “9999”
• Listen for three confirmation tones.
Page 4 PhoneSuite Extension Reference
PhoneSuite Extension Reference Page 1
Page 2
Feature Extension Summary
Feature Extension Summary
Hold
Place a call on hold
• Perform a “hook flash” by pressing the “flash” button or
by depressing the hang-up hook briefly (½ second).
• Listen for “stutter dial tone.”
• Dial “58.”
• Hang up. Extension now free to make new call.
Retrieve a call from hold
• Flash
• Dial “58.”
Transfer
• Flash.
• Dial number to transfer the caller to.
• Either wait to announce caller or hang up.
Conference
• Dial first number and place it on hold as above.
• Dial second number.
• Flash.
• Dial “59.”
• Only one three-way conference call is allowed at a time.
Forwarding
Set forwarding for all calls to your extension
• Dial “51.”
• Dial extension or hunt group to receive forwarded calls.
Set forwarding when your extension is busy or you
don’t answer
• Dial “53.”
• Dial extension or hunt group to receive forwarded calls
Cancel forwarding.
• Dial “52.”
Call Waiting (if enabled on extension by B18)
Complete current call
• Hang up when finished with current call.
• Waiting call will ring back.
Answer second call
• Flash. First call goes on hold.
• Speak to second party.
• Hang up.
• First call will ring back.
Transfer second call
• While speaking to second party, flash and wait for
“stutter” dial tone.
• Dial desired number.
• Announce caller if desired.
• Hang up.
• First call will ring back.
Toggle between callers
• Perform two successive hook flashes.
Pick up incoming trunk call (if TAFAS-enabled)
• Dial “57.”
Pick up from Pick-Up Group
• Dial “54.”
Pick up parked call
• Dial “56.”
• Dial park slot number (1-4) as announced by attendant.
Page (if equipped with paging equipment)
• Dial “55.”
Page 2 PhoneSuite Extension Reference
PhoneSuite Extension Reference Page 3
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