CLOUDCONNECT 2.00 User Manual

CloudConnect

CloudConnect IP Phone User Guide

Version 2.00

CloudConnect reserves the right to revise this document
and make changes at any time and without the obligation
to notify any person and/or entity of such revisions and/
or changes. Product specifi cations contained in this
document are subject to change without notice. Some
features may require additional hardware and/or special
software.

© Copyright 2013, CloudConnect
All products and services mentioned are the trademarks,

service marks, registered marks or registered service
marks of their respective owners.

Table of Contents

Auto Attendant Prompt Maintenance (*28) 1

Call Block 2

Activation for Incoming Calls (*78)
Deactivation for Incoming Calls (*79)
List Announcement (*90)
Activation for Outgoing Calls (*92)
Deactivation for Outgoing Calls (*94)
Caller ID Block (*67)

Call Forward 3

All Calls (*55)
Forward Restore (*56)
Forward to List (*58)
Forward to Voice Mail (*57)

Call Park (*88) 4

Park Pick-Up (*89)

Call Pick-up (*44) 4

Call Record (*66) 4

Call Return (*69) 5

Call Transfer 5

Intercom (*01) 6

Last Number Redial (*61) 7

Voice Mail Check (*86) 8

Other Voice Mail Functions 9

Voice Mail Deposit (*99) 10

Feature List 11

Auto Attendant Prompt Maintenance

Description: Auto Attendant uses a 24/7 system to

transfer calls dialed by extension, name,
company directory or work group.

Dial: *28, then hit the “Send” key.

System Response: “Enter the auto attendant number.”

Dial: The auto attendant number associated

with your system.

System Response: The system identifies available choices.

Follow the system prompts.

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Call Block

Call Block Activation for Incoming Calls

Description: The Call Block feature allows users to input phone numbers of callers from whom they

do not want to accept calls.

Dial: *78 + 10 digit phone number, then hit the “Send” key.

System Response: “Number blocked.”

Call Block Deactivation for Incoming Calls

Description: This feature allows users to remove phone numbers from their blocked callers list.

Dial: *79 + 10 digit phone number, then hit the “Send” key.

System Response: “The number has been removed from your blocked numbers list.”

Call Block List Announcement

Description: The system will announce the blocked numbers inputted by the user.

Dial: *90, then hit the “Send” key.
System Response: “The following is a list of your blocked numbers.” (Responds with fi rst blocked number, if any.)

“Press 1 to play next blocked number.” (Responds with next blocked number.)

Call Block Activation for Outgoing Calls

Description: This Call Block feature allows users to restrict outgoing calls from any phone (e.g. a

lobby telephone).

Dial: *92 + 10 digit phone number, then hit the “Send” key.

System Response: “Number blocked.”

Call Block Deactivation for Outgoing Calls

Description: This feature allows users to remove phone numbers from their list of blocked outgoing

numbers.

Dial: *94 + 10 digit phone number, then hit the “Send” key.
System Response: “The number has been removed from your blocked numbers list.”

Caller ID Block

Description: Users can block their Caller ID information when making a call. As a result, the called

party will not see the user’s Calling ID when the call is made.

Dial: *67 + 10 digit phone number you’re calling, then hit the “Send” key.

System Response: No system prompts.

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