Climax Technology Co CTC1052RV Users manual

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+--E1

SEPT-07-2011

Table of Contents

1. Application Overview _______________________________________________________ 1

1.1. Identifying The Parts ____________________________________________________________ 1

1.2. The Power Supply ______________________________________________________________ 2

1.3. Insert GPRS/GSM SIM Card______________________________________________________ 3

1.4. How to install the Control Panel__________________________________________________3

1.5. Compatible with Climax’s SMS Editor ____________________________________________ 3

2. Learn-in the Devices ________________________________________________________ 4

2.1. Learning Pendant #1 ____________________________________________________________ 4

2.2. Learning Pendant #2 ____________________________________________________________ 5

2.3. Remove Pendant #1 & #2 ________________________________________________________ 5

3. System Configuration _______________________________________________________ 6

3.1. Entering Programming Mode ____________________________________________________ 6

3.1.1. Local Programming Mode (Optional)__________________________________________________ 6

3.1.2. CTC-835 Programmer________________________________________________________________ 6

3.1.3. SMS Remote Programming___________________________________________________________ 6

3.2. Programming Your 1052_________________________________________________________ 6

3.3. SMS Remote Programming _____________________________________________________ 19

4. Operation _________________________________________________________________ 20

4.1. Idle Mode______________________________________________________________________ 20

4.1.1. Answering Incoming Phone Calls____________________________________________________ 20

4.1.2. Non-Emergency Speech Call ________________________________________________________ 21

4.1.3. AC Power Check Up ________________________________________________________________ 21

4.1.4. CTC-1052RV Low Battery ___________________________________________________________ 22

4.1.5. Devices Low Battery________________________________________________________________ 22

4.1.6. Automatic Check-in Report = Periodic Test Call_______________________________________ 22

4.1.7. Mobility Timer______________________________________________________________________ 22

4.1.8. No Pendant Present ________________________________________________________________ 22

4.1.9. Country Code ______________________________________________________________________ 23

4.2. Alarm Activation_______________________________________________________________ 23

4.4. Walk Test (Range Test)_________________________________________________________ 28

4.5. Global Test____________________________________________________________________ 28

4.6. Factory Reset__________________________________________________________________ 29

5. Appendix__________________________________________________________________ 29

5.1. CID Event Code________________________________________________________________ 29

5.2. Tunstall Event Code____________________________________________________________ 30

5.3. Scancom Event Code __________________________________________________________ 30

5.4. CTC-1052RV Programming Command Table _____________________________________ 32

5.5. CTC-1052RV SMS Remote Programming Command Table ________________________ 34

1. Application Overview

1.1. Identifying The Parts

RED HELP BUTTON (with backlight)

— Back-lit disigned for easy access at

night

TOP VIEW

GREEN LED

— ON: AC Power is ON. — FLASH every second: AC Power

failure

— FLASH every 2 seconds: Panel or

Device Low battery

— QUICK FLASH every 2 seconds:

Supervision failure

RED LED

— ON: Off-hook / Waiting retry pause /

Ready to enter Programming Mode (before entering PIN code)

— FLASH: Programming Mode /

Pendant Learning Mode

GREEN RESET BUTTON

— Press once in normal mode to reset

mobility timer (see command 44)

Before CTC-1052RV dials out for

—

alarm reporting, press once to cancel the alarm reporting

— During or at-the-end of conversation,

press once to terminate two-way voice communication

— In Programming Mode, press once to

return to Idle Mode

— Press & hold for 3 sec: dial the Non-

Emergency call. (See section 4.1.2.)

— Press & hold for 6 sec: enter

Learning Mode

— Press & hold for 16 sec: disable

mobility setting

— Backlight illuminates when off-hook — Backlight flashes during the waiting

period until help arrives

Microphone

Speaker

REAR VIEW

GPRS/GSM SIM Card Base

— This slot is for inserting a SIM card.

GPRS/GSM Reset Button

— Press & hold for 1 sec: GPRS/GSM

automatically resets

GPRS/GSM Module LED Indicator

(Red)

— FLASH: Normal operation

GPRS/GSM Fault Indicator (Yellow)

— FLASH every 5 seconds: SIM card

missing

— 2 FLASHES every 5 seconds: No

signal/reception

— 3 FLASHES every 5 seconds:

GPRS/GSM module abnormal

— 4 FLASHES every 5 seconds: SIM

card PIN code error

<<NNOOTTEE>>

) Fault indicator priorities: GPRS/GSM

module abnormal > SIM card missing > No signal/reception > SIM card PIN code error

DC Jack

— DC 12V 2A switching power

connection

Battery Switch

1.2. The Power Supply

Local Programming Telephone Unit Input

— A special telephone cord to connect

CTC-1052RV and your phone unit for Local Programming (optional).

BACK VIEW

z An AC power adapter is required to

connect to a wall outlet. Be sure only to use an adapter with the appropriate AC voltage rating to prevent component damage. A DC 12V output and 2A switching power is generally used to power CTC-1052RV.

z In addition to the adapter, there is a

rechargeable battery inside CTC-1052RV, which serves as a back-up in case of a power failure.

z The battery used is a Ni-Cd 7.2V 1300

mAH rechargeable battery.

z During normal operation, the AC power

adapter is used to supply power to CTC1052RV and at the same time recharge the battery.

z When the battery is fully charged, it serves

as a back-up power source for a period of at least 14.5 48

hours to fully charge the battery.

hours. It takes approximately

Mounting Holes Mounting Bracket

by the battery switch located at the bottom (covered with a rubber cap).

z Battery Switch is set as ON by factory

z The battery can be manually disconnected

default. If switched to OFF, the battery will not be charged when AC power is connected, nor will it serve as a back-up power source when AC power is missing.

<<NNOOTTEE>

) Please make sure the battery switch is

slid back to ON position (as marked) after manually disconnected the rechargable battery.

1.3. Insert GPRS/GSM SIM

1.4. How to install the Control

Card

CTC-1052RV Panel features built-in GPRS/GSM communication facility to report to the Monitoring Station.

z To Insert SIM card:

<<NNOOTTEE>>

The GPRS/GSM SIM card base is located on the rear side of the unit:

z Insert the SIM card with the chip side

) It is recommended to disable the SIM

card PIN code before inserting into the Control Panel.

facing up.

Panel

Locating a suitable position for the Control Panel

z The Control Panel requires main power

and a constant GPRS/GSM reception.

z The Control Panel should be easily

accessible.

z The Control Panel should not be placed in

a damp location, such as a bathroom.

z The Control Panel should not be placed

close to any heat source, such as microwave ovens, which can reduce signal strength.

z The Control Panel should not be located

alongside other radio transmitting devices, such as mobile phones, cordless phone, or wireless computer network (Wi-Fi) devices.

z Important: When drilling into a wall, ensure

there are no hidden cables or pipes.

z Push to the furthest extend, then press on

the edge of the SIM card firmly to secure it.

z SIM Card will delete its SMS message

whenever the CTC-1052RV is powered on.

z To remove SIM card:

Press and release on the edge of SIM card, the card will spring out.

Mounting the Control Panel

The Control Panel can be mounted on the wall or wherever desired (e.g. on the table). Ensure the Control Panel is fitted at approximately chest height where the buttons, microphone, and speaker can be easily accessed and operated.

z Use the 2 holes of the Wall Mounting

Bracket as a template, mark off the holes’ positions.

z Drill 2 holes and insert the wall plugs if

fixing into plaster or brick.

z Screw the base to the wall.

z Hook the Control unit onto the Wall

Mounting Bracket (holding the unit with the front facing you).

1.5. Compatible with Climax’s

CTC-1052RV is compatible with Climax’s SMS Editor, which is designed to facilitate SMS remote programming via a PC. This tool allows you to program the panel easily from your computer, without sending complex SMS text messages from a mobile phone.

SMS Editor

2. Learn-in the Devices

There are two methods to learn in devices: local learning and command learning. Total 10 sensors (including one talking pendant, WTRV or WTRVS) are allowed to be learnt into the system. And only one WTRV/ WTRVS can be learnt into the system.

Local Learning

You can use the local learning method to learn in 2 devices only. Refere to 2.1 Learning Pendant # 1 to learn in the first device and then 2.2 Learning Pendant #2 to learn in the second one.

1. Users can enable CTC-1052RV to get into the learning mode to learn in WTR- Series, Fall Sensor or WTRV/ WTRVS.

5. Command 93 is designed to learn in WTR- Series or Fall Sensor only for silent reporitng.

6. Command 94 is designed to learn in the following sensors:

 PIR Sensor ----- PIR  Smoke Detector ---- SD  Carbon Monoxide ---- CO  Fixed Panic Button ---- PB  Wrist Transmitter ---- WTR  Pendant Transmitter ---- WTR  Water Sensor ---- WS  Fall Sensor

2.1. Learning Pendant #1

2. WTRV/WTRVS is only allowed to be learnt in by using the Local Learning method.

3. If you have learned the first device to the system by following instructions in the 2.1 section, you are not allowed to use Command 91 (Command Learning) to learn in another device.

4. If you have learned the second device to the sytem as instructed in the 2.2 section, you are not allowed to use Command 92 (Command Learning) to learn in another device.

Command Learning

1. Users can use Command #91 ~ 94 to learn in devices into the system, including PIR Sensor, Smoke Detector, Panic Button, Carbon Monoxide, Wrist & Neck Transmitter, Water Sensor, Pendant Transmitter, WTR- series and Fall Sensor. Please refer to 3.2

Programming Your 1052RV: Commands 91-94 for details.

2. You are not allowed to learn in WTRV/ WTRVS by using Command Learning method.

3. Command 91 is designed to learn in WTR- Series or Fall Sensor only.

4. Command 92 is designed to learn in WTR- Series or Fall Sensor only.

Refer to the following instruciton to learn in the WTR- Series, Fall Sensor or WTRV/ WTRVS.

For Normal Wrist Transmitters (WTR-) or Fall Sensor

1. Press and hold the RESET button of CTC1052RV for 6 seconds until you hear the double beep

and followed by a long

beep.

2. The RED LED starts flashing. CTC1052RV is now in the learning mode.

3. Press and both the RESET and Pendant #1 (WTR- Series or Fall Sensor) buttons simultaneously until CTC-1052RV emit a double-beep.

4. Pendant #1 has been learnt-in successfully.

For Talking Pendant (WTRV/ WTRVS)

1. Press and hold the RESET button of CTC1052RV for 6 seconds until you hear the double beep beep.

2. The RED LED starts flashing. CTC1052RV Pro is now in the learning mode.

3. Press and hold the WTRV/ WTRVS button for 5 seconds until you hear a long beep. The WTRV/ WTRVS’s Green LED turn to RED.

and followed by a long

4. The WTRV/ WTRVS is now in the learn mode.

5. Press and hold the RESET button on CTC-1052RV for 20 seconds and release button until you hear two beeps, followed by a long beep.

<<NNOOTTEE>>

For Talking Pendant (WTRV/ WTRVS)

1. Press and hold the RESET button of CTC1052RV for 6 seconds until you hear the double beep beep.

and followed by a long

) Meanwhile, WTRV/ WTRVS’s LED

turns from RED, then blink green to steady green.

6. Start work test to check if WTRV/ WTRVS is learnt in successfully.

7. Simply press the WTRV/ WTRVS button, you will hear 6 contiunous beeps from WTRV/ WTRVS.

8. During WTRV/ WTRVS’s beep, CTC1052RV will repond with 2 beeps respectively. It indicates that WTRV/ WTRVS is within the operating range.

9. Press the Reset & Help button at the same time to exit the learning mode. The RED LED will dim to indicate that the system is back to idle mode.

<<IIMMPPOORRTTAANNTT NNOOTTEE>>

) It is prohibited to learn in another or

the same Pedant twice, unless the previously learnt-in pendant is removed first.

2. The RED LED starts flashing. CTC1052RV is now in the learning mode.

3. Press and hold the WTRV/ WTRVS button for 5 seconds until you hear a long beep. The WTRV/ WTRVS’s Green LED turn to RED.

4. The WTRV/ WTRVS is now in the learn mode.

5. Press and hold the HELP button on CTC1052RV for 20 seconds and release button until you hear two beeps, followed by a long beep.

<<NNOOTTEE>>

) Meanwhile, WTRV/ WTRVS’s LED

turns from RED, then blink green to steady green.

6. Start work test to check if WTRV/ WTRVS is learnt into successfully.

7. Simply press the WTRV/ WTRVS button, you will hear 6 contiunous beeps from WTRV/ WTRVS.

2.2. Learning Pendant #2

Refer to the following instructions to learn in the second device (WTR- Series, Fall Sensor or WTRV/ WTRVS).

For Normal Wrist Transmitters (WTR-) or Fall Sensor

1. Press and hold the RESET button of CTC1052RV for 6 seconds until you hear the double beep beep.

2. The RED LED starts flashing. CTC1052RV is now in the learning mode.

3. Press and both the HELP and Pendant #1 (WTR- Series or Fall Sensor) buttons simultaneously until CTC-1052RV emits a double-beep.

4. Pendant #2 has been learnt-in successfully.

and followed by a long

8. During WTRV/ WTRVS’s beep, CTC1052RV will repond with 2 beeps respectively. It indicates that WTRV/ WTRVS is within the operating range.

9. Press the Reset & Help button at the same time to exit the learning mode. The RED LED will dim to indicate that the system is back to idle mode.

<<IIMMPPOORRTTAANNTT NNOOTTEE>>

) It is prohibited to learn in another or

the same Pedant twice, unless the previously learnt-in pendant is removed first.

2.3. Remove Pendant #1 & #2

CTC-1052RV can be programmed to remove Pendant #1 & #2 by Command 80, Command

81 or 82. Please refer to 3.2 Programming Your 1052RV: Commands 80, 81 or 82 for

details.

3. System Configuration

3.1. Entering Programming Mode

Two CTC-1052RV programming modes are available: Local Programming Mode and Remote Programming Mode.

<<NNOOTTEE>>

) GPRS/GSM will be powered down

when in Programming Mode. When AC Power resumes or when exits from Programming Mode, GPRS/GSM will be powered on again.

3.1.2. CTC-835 Programmer

CTC-835 is a powerful programming tool (sold separetely) that features a built-in keypad and LCD display to help you to program the medical alarm panels effeciently and conveniently. It also features Once-for-All Uploading, which allows you program on a computer via the supplied Pilot software and you can then upload all the settings to the medical alarm panel simultaneously with a single mouse click.

For detailed usages, please refer to the Operation Manual of CTC-835 Programmer.

3.1.1. Local Programming Mode

(Optional)

From Idle mode, follow the steps below to enter Local Programming mode.

Step 1. Plug in the telephone set into

LOCAL PROGRAMMING input

located on the rear side of CTC1052RV.

Step 2. Pick up the handset. RED LED lights up. Step 3. Enter default ACCESS CODE, 1111

followed by #

Step 4. CTC-1052RV will emit 2 short beeps

and the red LED starts to flash, indicating it is in Programming Mode.

Step 5. Proceed to program system by

referring to the Commands in section

3.2 Programming Your 1052.

<<NNOOTTEE>>

) Local programming is prohibited when

AC Power fails.

3.1.3. SMS Remote Programming

CTC-1052RV can be remotely programmed via SMS commands. Please refer to section 3.3 SMS Remote Programming for usage.

3.2. Programming Your 1052

z How to enter Commands?

Please make sure CTC-1052RV is in Programming Mode (RED LED flashes continuously) before trying any CTC1052RV Command Functions. Please refer to section System Configuration, Entering Programming Mode.

z Follow the protocol below to command

CTC-1052RV:

# DTMF

ACK

1. 2. 3. 4. 5. 6.

Function

Selection

DTMF

ACK

) The first digit of Access Code must be

entered within 15 seconds, otherwise CTC-1052RV will exit automatically.

) Failure to enter the correct Access

Code within 2 minutes will cause CTC-1052RV to exit the Programming mode automatically.

) To exit Programming mode, enter 99

followed by # on hook, or disconnect the Programming telephone set.

, or place the handset

1. CC = 2-digit DTMF Command

2. # = Termination of the DTMF Command

3. ACK = DTMF Command

Acknowledgement

On CTC-1052RV:

Short beep Long beep

: Command succeeded

: Command failed

On the programming phone set:

Command 01-04

Short beep Long beep

4. Function Selection

different Command you will have different entering in this part, e.g. Tel. Number, Account number, etc.

5. # = Terminates Function Selection

6. ACK = Function Selection

On CTC-1052RV:

Short beep Long beep

On the programming phone set:

Short beep Long beep

z Follow the Command Steps to program

your CTC-1052RV:

Step 1. Enter Command number (DTMF

Numeric Command, ex. (01), (02)…)

Step 2. Press (#) to terminate the DTMF

Command.

: Command succeeded

: Command failed

= According to

Acknowledgement

: Command succeeded

: Command failed

: Command succeeded

: Command failed

Telephone Number Programming

z Used to program the 1

respectively.

z To program the 1

followed by (#). After one short beep, enter (telephone number) followed by (#). CTC1052RV will emit one beep signaling the 1 Tel. number was programmed successfully.

z Likewise, the 2

be programmed using Command (02), (03) or (04) respectively.

<<NNOOTTEE>>

, 3

- 4th Tel. numbers

Tel. number: enter (01)

or 4th Tel. numbers can

) When entering the phone number,

entering (À) means a 3-sec. pause. (ex. Switchboard system, extension, etc.)

) Up to 20 digits including (À) are

allowed for each telephone number.

Delete Telephone Number：

z To delete the 1

followed by (#), after one short beep, enter another (#). CTC-1052RV will emit another short beep, signaling the 1 erased.

z Likewise, you can erase the respective 2

or 4th Tel. Numbers, by following the

above procedure.

Tel. number, enter (01)

Tel. number is

Step 3. One short beep will be heard for

successful Command entry.

Step 4. Enter the desired Command function

number.

Step 5. Enter (#) to terminate the Command

Operation.

Step 6. CTC-1052RV will emit a short beep,

indicating successful programming.

The maximum interval between key strokes is 2 minutes. Otherwise, commands will be ignored and CTC-1052RV will automatically exit to Idle Mode.

z Any erroneous programming must be

rectified and program again correctly.

Command 05-06

Select Telephone Number for Alarm Reporting and Status Reporting

<<IIMMPPOORRTTAANNTT NNOOTTEE>

If the Tel. number is selected in Commands #5, #6 and #7, then Command #7 holds the top priority to overwrite the setting. The Tel. number selected in Command #7 will not be used for alarm and/or status reporting.

Command (05): Select which telephone

number & GPRS/IP (1-6) is/are to be used for Alarm Reporting.

z Command (06): Select which telephone

number & GPRS/IP (1-6) is/are to be used for Status Reporting.

z Available Key-in options:

Tel. Number /

IP Address

1st Tel. # 2nd Tel. # 3rd Tel. #

Tel. # 5th GPRS1 # 6th GPRS2 # 1st & 2

Tel. #s 1st & 3rd Tel. #s 1st & 4th Tel. #s 1st Tel & 5th GPRS. #s

1st Tel & 6th GPRS. #s

2nd & 3rd Tel. #s

Function Selection

Sequence

(1) (2) (3) (4) (5)

(6) (12) (13) (14) (15)

(16)

(23)

1st, 2nd, 3rd, 4th Te l . & 5th

(12345)

GPRS. #s 1st, 2nd, 3rd, 4th Te l . 5

GPRS. #s

(123456)

z Factory default is set as (123456). Alarm &

Status will be reported to all of 4 Telephone Numbers+2 GPRS (IP).

<<NNOOTTEE>>

) The Tel. number selected in Command

#7 will not be used for alarm and/or status reporting, even if it is selected in command #5 and/or #6.

) When multiple Tel. numbers are

selected, CTC-1052RV will always dial in respective programmed order.

) The latest Command (05-06) setting(s)

will overwrite any previously enter setting(s).

) When CTC-1052RV reports, GPRS has

higher proity than phone reporting.

2nd & 4th Tel. #s

2nd Tel & 5th GPRS. #s

2nd Tel & 6th GPRS. #s

3rd & 4th Tel. #s

3rd Tel & 5th GPRS. #s

3rd Tel & 6th GPRS. #s

4th Tel & 5th GPRS. #s

4th Tel & 6th GPRS. #s

& 6th GPRS. #s

1st, 2nd & 3rd Tel. #s

1st, 2nd & 4th Tel. #s

1st , 3rd & 4th Tel. #s

(24)

(25)

(26)

(34)

(35)

(36)

(45)

(46)

(56)

(123)

(124)

(134)

Command 07

Select Telephone Number for Nonemergency call

z This command is used to select which

telephone number will be used for nonemergency call.

z The selected Tel. number will not be used

for alarm, status, other alarm and/or Mobility reporting, even if it is selected in command #5 and/or #6.

z Available key-in options:

Tel. Number

Disable 1st Tel. # 2nd Tel. # 3rd Tel. #

Tel. #

Function Selection

Sequence

(0) (1) (2) (3) (4)

2nd, 3rd & 4th Tel. #s

1st, 2nd, 3

& 4th Tel. #s

(234)

(1234)

z Factory default is set as (0) disable. Non-

emergency call will be reported to all of 4 Telephone Numbers.

z Please refer to section 4.1.2 for more

information.

Method

(2) Tunstall

z When the Control Panel has the AC failure

condition, non-emergency can be made by pressing and hold the Reset button for 3 seconds. Then the main unit will emit a beep every 2 seconds for 20 seconds until the Red LED lights on, indicating the GSM module wakes up to call out. Before the Red LED lights on, you can press the Reset Button to cancel calling.

<<NNOOTTEE>>

) Command #07 can’t be used for GPRS

setting.

Command 10-14

Account Number Programming

z Commands (10-14) are used to set the

account number for the telephone numbers used for Digital Reporting.

z Command (10): Set the same account

number for all

telephone numbers.

Speech Method

SMS

Reporting

Method

z (0), Contact ID, is set as factory default for

all 4 telephone Numbers.

<<NNOOTTEE>>

(3)

(4) SMS (CID)

Open Two-way

communication

) The latest Command (20-24) setting(s)

will overwrite any previously entered setting(s).

) If any of Digital Reporting Methods

is selected:

Once alarm or emergency data is successfully transmitted, CTC-1052RV will automatically enter specific Follow-On and/or Call Back Mode as specified by Command (38).

z Command (11-14): Set the account

numbers for the 1 for Digital Reporting respectively.

st-4th

Tel. numbers used

z In (Function Selection) key in 4 or 6 digit

Account Number.

Command 20-24

Reporting Method

z Commands (20-24) are used to program

the Alarm reporting method for each Tel. Number.

z Command (20): Program the same Alarm

Reporting Method for all

z Command (21-24): Program the alarm

reporting method for the 1 Numbers respectively.

z Available Options:

Method

Reporting

Function

Selection

(0) Contact ID Digital (1) Scancom

4 Tel. Numbers.

st-4th

Tel.

) If Speech Method is selected:

After the dialing for alarm/emergency trigger is successful, CTC-1052RV opens a two-way voice communication between the Call Recipient and CTC1052RV for 1-10 minutes (set by Command #46).

If the Call Recipient needs more talk time, they can press any keys except 9 on their phone set to add another 110 minutes (set by Command #46).

To terminate the call, press (9) or RESET BUTTON on CTC-1052RV.

During the Speech 1052RV will emit two beeps via the telephone handset to alert the call recipient the remaining time of 20 & 10 secs.

During the Speech no any DTMF command pressed, the call will automatically hang-up and be recorded as an unsuccessful call. It will retry up to a max. of 4 times on each Tel. Number accordingly.

period, CTC-

period, if there is

) If any of SMS Reporting Methods is

selected:

CID sent over SMS is a backup path

when alarm can’t go through in digital reporting method. Once alarm or emergency data is successfully transmitted, the CTC-1052RV will automatically send out a SMS (CID) Message.

(0)

(1)

(No Warning Beep)

(With Warning Beep)

OFF

z Factory Default is set as (0), OFF.

Command 31

Ringer Enable for Incoming Calls

z CTC-1052RV can be programmed to emit

a ring tone as an audio alert, or silent for incoming calls.

Function Selection Result

OFF

(0)

(1)

z Factory Default is set as (0), OFF.

<<NNOOTTEE>>

(Ring Tone Disable)

(Ring Tone Enable)

) If the function is set to ON, you can

answer the incoming call by pressing the RED HELP BUTTON or Pendant Button.

) The time-out period for the incoming

call is 30 minutes. During the communication, CTC-1052RV will emit two beeps via the telephone handset to alert the call recipient the remaining time of 20 & 10 secs.

z The fault situation includes Low Battery

Fault (for both CTC-1052RV and Devices) and AC Failure.

Command 33

Help Arrived Signaling

This function is only available for the digital Contact ID reporting method.

z It is used for the Monitoring Center

personnel to confirm if the help has arrived for the user or not.

z If Help Arrived Signaling is set to ON, once

the Alarm Reporting is completed, the RED HELP BUTTON will start to flash.

Press the GREEN RESET BUTTON when the Help arrives, and CTC-1052RV will report to monitoring center and the RED BUTTON will stop flashing.

z If Help Arrived Signaling is set to OFF,

once the Alarm Reporting is completed, CTC-1052RV will return to idle mode.

Function Selection Result

) Press any DTMF keys (except

DTMF#9) can extend another 30 min.

) To terminate the incoming call: (1)

press the green reset button on CTC1052RV; or, (2) press DTMF #9 from the call recipient’s end.

) During the AC Power failure period,

Ring Tone is automatically disabled.

Command 32

Audible Fault Alert

CTC-1052RV can be programmed to emit

detected and existent Fault Alert Beeps at

every 30 secs.

Function Selection Result

(0)

(1)

(Disable)

(Enable)

z Factory Default is set as (0), OFF.

<<NNOOTTEE>>

) If the GREEN RESET BUTTON is not

pressed within 15 minutes, CTC1052RV will send one more Help Call report to summon help and inform the Monitoring Center that no help has arrived within the past 15 minutes.

OFF

Command 34

Command 37

Emergency Button Enable

z The RED HELP BUTTON can be enabled

or disabled to send an Emergency alarm report:

Function

Selection

(0)

(1)

z Factory Default is set as (1), ON.

<<NNOOTTEE>>

Result

OFF

(Deactive)

(Active)

) When this function is programmed as

OFF, the RED HELP BUTTON is deactivated.

) When this function is programmed as

ON, the RED HELP BUTTON is activated. When pressed, it will send an Emergency alarm report to the Monitoring Station.

AC Fault Report

z The CTC-1052RV can be programmed to

send a Fault Report when an AC power failure is detected.

Function Selection Result

(0)

(1)

z Factory Default is set as (1), ON.

<<NNOOTTEE>>

OFF

(Send No Report)

(Send Report)

) Reporting will only be made after a

continuous one hour of AC Fault condition is detected.

Command 38

Follow-On & Call-Back Function

z The Command is available for Digital

Reporting Methods (when Command #20 #24

is set as (0), (1) or (2))

Command 35

Silent Mode

z CTC-1052RV can be selected to operate in

Silent Mode. This will mute all normal operation warning beeps, guard time tone, key tone and ring.

<<NNOOTTEE>>

) In silent mode, the speaker still

functions normally for two-way voice communication.

Function

Selection

(0)

(1)

z Factory Default is set as (1), OFF.

Result

(Silent)

OFF

(Normal)

Function Selection Result

(0) Follow-On (1) Call-Back (2) Follow-On & Call-Back

z Factory Default is as (0), Follow-On. z When this function is programmed as (0),

after a successful alarm reporting (triggered by pressing the Help button on the Medical Panel) to the Monitoring Center, CTC-1052RV will automatically enter the Follow-On mode as specified by Command (45). If the alarm is triggered by a Talking Pendant (WTRV/WTRVS), the system will automatically enter to the “Wait for Command” mode (skips to check Command 45) and wait for the DTMF 2 signal pressed by the Monitoring Center to set up the two-way communication between WTRV/WTRVS and the Monitoring Center.

z When this function is programmed as (1),

after a successful alam reporting (triggered by pressing the Help button on the Medical Panel) to the Monitoring Center, CTC1052RV will automatically hang up the line and start a 5-minute waiting period to auto answer any incoming phone calls from the Monitoring Center. The Monitoring Center personnel should enter an authorized access code (default: 1111), followed by (#) to set up the two way communication between CTC-1052RV and the Monitoring Center.

If the alarm is triggered by a Talking Pendant (WTRV/WTRVS), during the 5minute waiting period, the system will wait for an authorized access code ( de f au l t: 1111 ), f ol l ow e d b y ( # ) t o open the two-way communciation between WTRV/WTRVS and the Monitoring Center.

section 4.2. Alarm Activation.

) The Access Code must be entered

within 15 secs. Otherwise, CTC1052RV will disconnect the call automatically.

) To terminate the call, press DTMF (9)

or RESET BUTTON on CTC-1052RV.

) If the 5-minute waiting period is up,

CTC-1052RV will automatically exit this waiting mode and return to idle mode.

) During the AC Power failure period,

Call-Back function is automatically disabled.

z When this function is programmed as (2),

after a successful alarm reporting (triggered by pressing the Help button on the Medical Panel) to the Monitoring Center, CTC-1052RV will automatically enter the Follow-On mode as specified by Command (45). If the alarm is triggered by a Talking Pendant (WTRV/WTRVS), the system will automatically enter the “Wait for Command” mode (skips to check Command 45) and wait for the DTMF 2 signal pressed by the Monitoring Center to set up the two-way communication between WTRV/WTRVS and the Monitoring Center.

Once Follow-On Mode is terminated, CTC1052RV will automatically start a 5-minute waiting period to auto answer any incoming phone calls from the Monitoring Center. The Monitoring Center personnel should enter an authorized access code (default: 1111), followed by (#) to set up the two way communication between CTC-1052RV and the Monitoring Center. If the alarm is triggered by a Talking Pendant (WTRV/WTRVS), during the 5-minute waiting period, the system will wait for an authorized access code (default:1111), followed by (#) to open the two-way communciation between WTRV/WTRVS and the Monitoring Center.

<<NNOOTTEE>>

) During two-way communication, you

can use DTMF command to switch the communicating method. Please refer to

Command 40

Set Access Code

z The Access Code is used to enter

Programming Menu (locally or remotely), and the Call-Back Function.

z It consists of 4 digits and has been set to

(1111) as factory default. Before you set your own Access Code, (1111) must be keyed in.

z To set a new Access code; enter the

desired (4-digit number) Selection.

in Function

Command 42

Guard Time Delay

This command is deisgned for any compitable sensor, except Fall Sensor.

z CTC-1052RV can be programmed to delay

alarm reporting from (00) (instant reporting) to (99) seconds.

z During this time period, a continuous series

of beeps will be emitted to alert user.

z If a false alarm is triggered by any

compitable device, it can be cancelled within the Guard Time Delay.

Function

Selection

Result

(00) INSTANT REPORTING

(01) - (99) DELAY

z This will disable or enable the Inactivity

Timer with selectable count down periods. Options are:

z Factory Default is (10), 10 SECONDS.

<<NNOOTTEE>>

) Emergency alarm cannot be cancelled

after the Guard Time is elapsed.

) The Guard Time Delay for Fall Sensor

is set by Command 66. Command 66 is used if a fall is detected.

) If an emergency alarm is triggered by

pressing the Active Button on Fall sensor, the guard time delay time is restricted to Command 42, rather than Command 66.

) If the Guard Time Delay Time set by

Command 42 is less than the delay time set by Command 66, the system will follow the setting of Command 42 to respond accordingly if an alarm is triggered.

Command 43

Function

Selection

(00) DISABL E

(01) 1HR (02) 2HR

..........

(36) 36HR

z Factory Default is set as (00), DISABLE.

<<NNOOTTEE>>

Result

.........

) The Mobility Timer counting down can

be reset by:

1. Pressing the RESET button on CTC-1052RV, or,

Periodic Test Call

z CTC-1052RV can be programmed to make

test calls periodically from (00) (no test call) to every (1) - (7) or 30 days:

Function Selection Result

(0) OFF

(1) - (7) 1 - 7 DAYS

(8) 30 DAYS

z Factory Default is set as (0), OFF.

<<NNOOTTEE>>

) Whenever programming mode is

accessed, CTC-1052RV will reset the Periodic Test Call timer.

Command 44

Mobility Timer

2. Movement detected by PIR Detector

3. Only workable by entering 2 digits.

) When Mobility Timer expires and no

reset signal is received, CTC-1052RV starts to emit one long beep every 5 minutes to alert the user. After 30 minutes, if reset signal is not received, a mobility alarm reporting will be made.

) The reporting method for mobility alarm

is the same as the emergency alarm. The report will be sent based on your reporting methods without guard time waiting.

) When (00) is selected, no code is sent

to Monitoring Center.

) When CTC-1052RV is in idle mode,

press and hold the green reset button for 16 seconds, until you hear a long beep. Then release the button; the Mobility function will be disabled.

This function monitors user movement around the premises and sends an inactivity report to the Monitoring Center if the user fails to reset the inactivity timer.

Command 45

Follow-On Mode Choice

z This Command is only available for Digital

reporting with Command #38 (2).

set as (0) or

Personnel.

) If either Scancom or Tunstall reporting

format is selected, CTC-1052RV will ignore Command #45 always open a Two-way voice for Follow-On choice.

selections. It will

z It is used to select the Follow-On Choice

for CTC-1052RV after it has made a report to the Monitoring Center.

z After reporting, CTC-1052RV can wait for

further commands, or enter a Two-Way Full Duplex Communication, or Listen-In Half Duplex Communication immediately according to the setting under this command:

Function

Selection

(0) (1) LISTEN

(2) TWO WAY

Result

WAIT

COMMAND

z Factory Default is set as (2), TWO WAY.

<<NNOOTTEE>>

) When (0) is selected, after CTC-

1052RV has made an alarm report to the Monitoring Center, it will wait for 110 minutes (set by Cammand 46), and then follows the DTMF commands that are received from the Central Monitoirng Station for action.

If no command is received after the waiting period, the system will automatically return to Idle mode.

) When (1) is selected, after CTC-

1052RV has made a report to the Monitoring Center, it will automatically enter Listen-In Half Duplex for 1-10 minutes (set by Command 46) allowing the Monitoring Center Personnel to listen in to what is happening on the other side.

) When (2) is selected, after CTC-

1052RV has made a report to the Monitoring Center, it will immediately enter a Two-way Full-duplex Communication mode for 1-10 minutes (set by Command 46), that gives the user the ability to speak directly with the Monitoring Center

) If an alarm is triggered by

WTRV/WTRVS, the Monitoring Center personnel has to press the DTMF 2 over 1 second to open the two-way communication between WTRV/WTRVS no matter what Follow-On choice you have set.

Command 46

Follow-On Mode & Tw o-Way Period

z This command is used to program the

allowable time duration for Follow-On mode choice (Commend #45) & Two-way voice communication period (Speech mode). It can be set from (01) (1 minute) (10) (10 minutes).

Function Selection Result

(01) 1 MINUTE (02) 2 MINUTES

(03)-(10) 3-10 MINUTES

z Factory default is set as (05) 5 minutes.

The allowable time duration for either Wait

Command, Two-way, Listen-In Only or Two-way voice comminucation in Speech mode is two mins. During the 2-

min period, CTC-1052RV will emit two beeps via the telephone handset to alert the call recipient the remaining time of 20 & 10 secs. Pressing assigned DTMF key can extend another 1-10 minute(s).

Command 47

Off-Set Time

z After the Control Panel‘s power is supplied,

the time of the Check-in Report starts calculating.

z According to the setting of Off-Set Time,

the Control Panel will send Check-in Report once, and then send report

according to the setting of Command 43 － Test call.

Function

Selection

(1) 1 Hour (2) 2 Hour

(3) 3 Hour (4)

(5) (6) 12Hour

Result

4 Hour 8 Hour

(7) 10 Days

z Factory default is set as (0) Disable. No

code is sent to Monitoring Center.

z When the supervisory timer expires and no

supervision signal is received from WTR-, the supervisory alarm reporting will be made.

z The reporting method for supervisory alarm

is the same as the emergency alarm. The report will be sent based on your reporting methods without guard time waiting.

z Factory default is set as (1) 1 Hour. When

the Off-Set Time is reset in programming Mode, the time of the Off-Set period will recalculate.

z Off-Set time Report will be sent only once,

and then the Control Panel sends Check-in Report according to setting of period test call, unless the Control Panel restarts or the Off-Set time is reset.

<<NNOOTTEE>>

) Whenever programming mode is

accessed, CTC-1052RV will reset the Off-Set timer.

Command 49

Supervision

This function is not available for the digital Scancom reporting method.

z This option is used to enable system

Supervision function. Once enabled, CTC1052RV will be able to receive the checkin signals from Wrist Pendants (WTR-) to indicate their proper functioning.

Function

Selection

Result

Command 60

GSM Band Select

z Depending on your local telecom service

provider’s network setting, you will need to adjust the GSM band setting accordingly. Please check with our local telecom service provider for the appropriate setting.

Function

Selection

(0) Mono-band Mode 850 MHz

(1) (2) Mono band Mode 1800 MHz

(3) Mono band Mode 1900 MHz

(4)

(5)

(6)

z Factory default is set as (5) Dual-band

Mode 900 extended (900E)/1800 MHz (Europe)/ (4) Dual-band mode 850/1900 MHz (U.S.).

900 extended (900E) MHz

900 extended (900E)/1800 MHz

900 extended (900E)/1900 MHz

Result

Mono-band Mode

Dual-band Mode

850/1900 MHz

Dual-band Mode

(0) Disable (1) 4 Days

(2) 5 Days (3) 6 Days

(4) (5)

(6) 9 Days

7 Days 8 Days

Command 61

Check SIM Card PIN Code

This option is used to check SIM card PIN Code.

communication channels, please set different parameters.

Function

Selection

Result

Function Selection Result

(0)

(1)

z Factory default is set as (0) OFF.

<<NNOOTTEE>>

OFF

(Disable)

(Enable)

) If this fuction is disabled, the system

won’t check the entered SIM Card PIN Code set by Command 62.

) If the SIM card PIN Code is entered, be

sure to enable this function.Otherwise, the SIM card will be locked

Command 62

Input SIM Card PIN Code

z This function is used to input SIM card PIN

Code. To input a SIM Card Pin Code: 4 ~ 8 digits

z Factory default is set as (Null).

<<NNOOTTEE>>

(2) Two-way

z To set speaker volume in two-way modes,

the sequence is:

Communication

Channel

2 * 1 to 5

* Communication Channel: 1 digit ( 2: Two-way) * Be sure to put * between communication channel value

and speaker volume value.

DTMF Speaker Volume

z To set the speaker volume with a number,

ranging 1 to 5. The higher the value, the louder the voice. Factory default is set as (3) for Two-Way mode.

z Please refer to programming command

table section for configuration.

z Example: if you want to raise the speaker

volume to level 5 in the Two Way mode, please enter: 1*5

<<NNOOTTEE>>

) The volume value in the Listen In or

Talk-Only mode is adjusted for the best communication quality. It is fixed and can not be changed.

) Whenever a SIM Card PIN code is

entered, the system will check if the entered PIN code is matched. If not, the SIM card will be locked.

) This function is not used to change

SIM Card PIN Code. If you want to change your SIM Card PIN Code, please use your cell phone to change it.

) If the SIM Card is locked, please

contact your local telecommunication service provider.

Command 63

Speaker Volume Adjustment

z This function is used to adjust speaker

volume. To set speaker volume in different

) Echo volume varies depending on

adjustment of speaker volume and microphone sensitivity. To minimize the impact of echo, if you raise speaker volume, please be sure to lower microphone sensitivity, and vice versa.

) The call recipient can not adjust

speaker volume values if the communication is set up between WTRV/ WTRVS and himeself.

Command 64

Microphone Sensitivity Adjustment

z This function is used to adjust microphone

sensitivity. The microphone sensibility only can be adjusted in the two-way mode.

z To set the microphone sensitivity with a

number, ranging 1 to 5. This value represents the received sound source range. The higher the value, the wider range of sound source. Factory default is set as (3).

z Please refer to programming command

table section for configuration.

<<NNOOTTEE>>

) The sensitivity level in the Listen In or

Talk-Only mode is adjusted for the best communication quality. It is fixed and can not be changed.

) Echo volume varies depending on

adjustment of speaker volume and microphone sensitivity. To minimize the impact of echo, if you raise speaker volume, please be sure to lower microphone sensitivity, and vice versa.

) The call recipient can not adjust

speaker volume values if the communication is set up between WTRV/ WTRVS and himeself.

Command 66

Guard Time Delay for Fall Sensor

This command is used to set the guard

time delay time for fall sensor.

z CTC-1052RV can be programmed to delay

alarm reporting (triggered by Fall Sensor) from (00) (instant reporting) to (99) seconds.

z During this time period, a continuous series

of beeps will be emitted to alert user.

) If an emergency alarm is triggered by

pressing the Active Button on Fall sensor, the guard time delay time is restricted to Command 42, rather than Command 66.

) The Guard Time Delay for Fall Sensor

is set by Command 66. This command is used if a fall is detected.

Command 80-84

Remove Devices

z CTC-1052RV can be programmed to

remove ALL previously learnt devices by entering (80) followed by (＃). The system

will emit an acknowledging beep over the phone for the user.

z Command (81) is used to remove Pendant

# 1 (learnt-in by Command 91)

z Command (82) is used to remove Pendant

# 2 (learnt-in by Command 92).

z Command (83) is used to remove Silent

Wrist (learnt-in by Command 93).

z Command (84) is used to remove Other

Devices (learnt-in by Command 94).

<<NNOOTTEE>>

) Power Switches are not to be removed

by any Command. They are to be removed by clearning their own memory. Please refer to the Power Switch’s manual to proceed.

Command 91

Learn-In Pendant #1

<<NNOOTTEE>>

z If a false alarm is triggered by Fall Sensor,

it can be cancelled within the Guard Time Delay.

Function

Selection

(00) INSTANT REPORTING

(01) - (99) DELAY

Result

z Factory Default is (15), 15 SECONDS.

<<NNOOTTEE>>

) This command is not available in

Remote Programming Mode.

z Only one Pendant (WTR- Series or Fall

Sensor) can be learnt into CTC-1052RV by using Command #91.

z If you have learned one device into the

system by using local learning method (as mentioned in 2.1 section), you are not allowed to use Command 91 to learn in another device.

z For learning Pendant #1:

Step 1: Enter 91 + # on the phone set, then

a short beep will be heard via the phone set

Step 2: Press the Pendant Button within 20

secs.

) Learning can only be completed

within the signal reception range of CTC-1052RV.

) If no signal is received within 20

sec, CTC-1052RV will emit a long beep and automatically returns to Programming mode.

Step 3: CTC-1052RV will emit 2 beeps to

indicate that Pendant #2 is learnt-in successfully.

) Adding a Pendant for a second

time is prohibited unless it is removed from the system first.

) If one long beep is emitted

instead of 2 beeps, it indicates:

Step 3: CTC-1052RV will emit 2 beeps to

indicate that Pendant #1 is learnt-in successfully.

) Adding a Pendant for a second

time is prohibited unless it is removed from the system first.

) If one long beep is emitted

instead of 2 beeps, it indicates:

9 The device has already been

learnt-in.

9 Another device has been learnt-

in before.

Command 92

Learn-In Pendant #2

<<NNOOTTEE>>

) This command is not available in

Remote Programming Mode.

z Only one Pendant (WTR- Series or Fall

Sensor only) can be learnt into CTC1052RV by using Command #92.

z If you have learned one device into the

system by using local learning method (as mentioned in 2.2 section), you are not allowed to use Command 92 to learn in another device.

z For learning Pendant #2:

Step 1: Enter 92 + # on the phone set, then

a short beep will be heard via the phone set.

Step 2: Press the Pendant Button within 20

secs.

9 The device has already been

learnt-in.

9 Another device has been learnt-

in before.

Command 93

Learn-In Silent Pendant

<<NNOOTTEE>>

) This command is not available in

Remote Programming Mode.

z Only one Silent Pendant (WTR- Series or

Fall Sensor only) can be learnt into CTC1052RV by using Command #93.

z For learning Silent Pendant:

Step 1: Enter 93 + # on the phone set, then

a short beep will be heard via the phone set.

Step 2: Press the Pendant Button within 20

secs.

) Learning can only be completed

within the signal reception range of CTC-1052RV.

) If no signal is received within 20

sec, CTC-1052RV will emit a long beep and automatically returns to Programming mode.

Step 3: CTC-1052RV will emit 2 beeps to

indicate that Silent Pendant is learnt-in successfully.

) Adding a Pendant for a second

time is prohibited unless it is removed from the system first.

) Learning can only be completed

within the signal reception range of CTC-1052RV.

) If no signal is received within 20

) If one long beep is emitted

instead of 2 beeps, it indicates:

9 The device has already been

learnt-in.

9 Another device has been learnt-

in before.

<<NNOOTTEE>>

) When CTC-1052RV received the alarm

signal from the Silent Pendant, it will not emit any warning beeps during Reporting and Guard time period.

9 The device has already been

learnt-in.

9 When an 8

to learn-in.

Step 4: Repeat steps 1-3 until all devices

are learnt-in.

<<NNOOTTEE>>

device is attempted

Command 94

Learn-In Device

<<NNOOTTEE>>

) This command is not available in

Remote Programming Mode.

z Up to 7 devices can be learnt into CTC-

1052RV by using Command #94.

z The available devices that can be learnt-in

Command #94

9 PIR Sensor ----- PIR 9 Smoke Detector ---- SD 9 Carbon Monoxide ---- CO 9 Fixed Panic Button ---- PB 9 Wrist Transmitter ---- WTR 9 Pendant Transmitter ---- WTR 9 Water Sensor ---- WS

9 Fall Sensor

are:

) Adding a device for a second time is

prohibited unless it is removed from the system first.

) WTRV is not able to learn-in under this

command.

Command 98

Factory Default Reset

z To Reset CTC-1052RV to factory default

settings, enter (98) and then (#).

z After one short beep, continue by entering

(ÀÀ) and then end with another (#), one beep will be heard for termination.

z Once the Factory Default Reset is

executed, all the programmed data is returned to its default value and all the devices that have been learnt-in are removed. You have to do the programming and learn-in the device one by one again.

Step 1: Enter 94 + # on the phone set, then

a short beep will be heard via the phone set

Step 2: Press the learn button on the

device within 20 secs.

) Learning can only be completed

within the signal reception range of CTC-1052RV.

) If no signal is received within 20

sec, CTC-1052RV will emit a long beep and automatically returns to Programming mode.

Step 3: CTC-1052RV will emit 2 beeps to

indicate the device is learnt-in successfully.

) Adding a Pendant for a second

time is prohibited unless it is removed from the system first.

) If one long beep is emitted

instead of 2 beeps, it indicates:

Command 99

Exit Programming Mode

Enter (99) and (#), after one short beep,

CTC-1052RV exits the Programming Mode and returns to idle mode.

3.3. SMS Remote Programming

<<NNOOTTEE>>

) Prior to procced, please be reminded to

Step 1: Use your handset and go into the SMS

change the language setting of your mobile phone to English.

edit screen.

Step 2: Enter the SMS keyword (default is

PROG

4. Operation

Step 3: Enter a space. Step 4: Enter the access code (default is 1111

as defined by Command 40). Step 5: Enter a space. Step 6: Enter the programming command. Step 7: Editing is complete; you may send to

the Control Panel.

<<EEXXAAMMPPLLEE>>

E.g. PROG_1111_ TEL1:0227940001 PROG __ 1111 __ TEL1 ：

0227940001

<<NNOOTTEE>>

SMS Keyword

Space

Access Code

Space

Telephone number 1

Colon

Programming data/option

) For a complete list of SMS commands,

please refer to section 5.5. CTC-

1052RV SMS Remote Programming Command Table.

4.1. Idle Mode

When the system is in Idle Mode, CTC1052RV is ready to execute the following functions:

4.1.1. Answering Incoming Phone Calls

This function is only available when Command #31 is set as ON (factory default is OFF).

z For an Incoming telephone call, CTC-

1052RV will emit cycles of 2 quick beeps.

z User can answer the call either by

pressing the Pendant Button HELP BUTTON on CTC-1052RV.

z User can also remotely answer the call by

pressing the Pendant Button Talking Pendant (WTRV).

z Once CTC-1052RV answers the call, it will

open a Two-Way Voice Communication. The RED HELP BUTTON illuminates.

 Enter (7) to Speaker Volume Control

and then press (6) or (4) to increase or decrease the levels of speaker volume in the “Two-Way” communication mode.

 Enter (8) to Microphone Sensitivity

Control and then press (6) or (4) to increase or decrease the levels of microphone sensitivity in the “TwoWay” communication mode.

<<NNOOTTEE>>

or the RED

on the

designed shortcut function, please press DTMF keys over 1 second to enable the function you desire.

) If levels of speaker volume and

) Please note that if you wish to enable a

microphone are adjusted in the two-way communication mode, the adjusted value will be restored.

To hang-up, press either the Pendant

Button

1052RV, or press DTMF 9

again, the RESET button on CTC-

by the caller.

) To hang-up, the caller can press DTMF 9

or just put the handset back into the base cradle.

) 30-minute is allowed for each call and is

inextensible.

) If the two way communication is setup

between WTRV/ WTRVS and the emergency call recipient, the levels of speaker volume and microphone sensitivity can not be adjusted.

4.1.2. Non-Emergency Speech Call

This function is only available when Command #7 is programmed.

<<NNOOTTEE>>

) Before the RED LED lights on, you can

press the Reset button to cancel calling.

Step 2. After 20 seconds, if the dialing

succeeds, CTC-1052RV will open a two-way voice communication between the call recipient and CTC1052RV Pro for 30 minutes. The Red button backlight will illuminate during the communication.

Normal AC Power Supply Step 1. From Idle mode, press and hold the

RESET button for 3 seconds until

CTC-1052RV emits a short beep.

Step 2. Release the button and one short

beep will sound. CTC-1052RV dials

the phone number entered in Command #7.

Step 3. If the dialing succeeds, CTC-1052RV

will open a two-way voice communication between the call recipient and CTC-1052RV for 30 minutes. The Red button backlight will illuminate during the communication.

<<NNOOTTEE>>

) If the dialing fails, the Control Panel will

emit 5 beeps, indicating that the Control Panel may have faults and it is not allowed to use non-emergency call function. Please make sure that the settings are correct . Please note that the call will not be retried.

Step 4. At the last 20 & 10 secs, CTC-1052RV

will emit a beep via the telephone handset to alert the call recipient.

<<NNOOTTEE>>

) 30-minute is allowed for each call and is

inextensible.

Step 5. Press DTMF 9 or Reset button, or

hang up to terminate the call. The Red button backlight dims and CTC1052RV returns to idle mode.

AC Failure

Step 1. Press and hold the RESET button for

3 seconds until CTC-1052RV emits a beep every 2 second for 20 secods until the RED lights on, allowing GSM module to wake up to dail out.

<<NNOOTTEE>>

) If the dialing fails, the Control Panel will

Step 3. At the last 20 & 10 secs, CTC-1052RV

will emit a beep via the telephone handset to alert the call recipient.

<<NNOOTTEE>>

) 30-minute is allowed for each call and is

inextensible.

Step 4. Press DTMF 9 or Reset button, or

hang up to terminate the call. The Red button backlight dims and CTC1052RV returns to idle mode.

4.1.3. AC Power Check Up

z If the AC Power failure is detected for 10

seconds or longer, the GREEN LED starts to flash as a visual warning to the user. GSM will be then be powered down. Thus, Remote Programming is unavailable. GSM will be powered up only at times of reporting

z Once the AC Power resumes, the GREEN

LED turns steady on again.

z If the AC Power failure lasts for an hour,

CTC-1052RV will send an AC Failure report to the Monitoring Center.

z After the Power restoration lasts more

than one hour, CTC-1052RV will report AC Restore to the Monitoring Center.

z During the AC Power failure period, Call-

Back function is automatically disabled.

4.1.4. CTC-1052RV Low Battery

z CTC-1052RV continuously checks its own

Battery Condition 30 minutes after powering up.

z When the battery low condition lasts for 4 -

6 mins

Monitoring Center and the GREEN LED flashes slowly.

z Press the RESET

warning beeps, and the LED returns to steady ON.

, CTC-1052RV will report to the

button to clear the

4.1.5. Devices Low Battery

z When CTC-1052RV receives a battery low

signal from a particular device, it will report to the Monitoring Center and the GREEN LED will flash rapidly until the fault condition is cleared.

4.1.6. Automatic Check-in Report = Periodic Test Call

z When CTC-1052RV is programmed to

send a periodical check-in report, CTC1052RV will report to the Monitoring Center accordingly.

z The Periodic-Check-in Timer will be reset

whenever Programming Mode is entered.

4.1.7. Mobility Timer

z In order to check the user ’s well being, a

Mobility Timer can be set by using Command #44

beep at every 5 minutes to notify the user for 30 minutes. Yet, if no reset action after 30 minutes, the panel will send another Mobility Timer Expired report to the Monitoring center and the step will repeatly until Mobility timer is reset.

z Mobility Timer can be reset by pressing

RESET

whenever a movement is detected by PIR Detector.

z To disable the Mobility Timer function:

 Set Command #44  Press and hold the RESET

z Disable the Mobility function in idle

mode:

Step 1: When the system is in Idle Mode,

Step 2: During the 16-sec period, CTC-

Step 3: Release the Reset Button when you

<<NNOOTTEE>>

button once on CTC-1052RV or

to 00 (Disable), or,

button on CTC-1052RV Pro for 16 seconds or longer.

press & hold the Reset Button for 16 seconds.

1052RV will emit one short beep Æ a double beep Æ continuous three short beeps Æ a long beep.

hear the last long beep; a short beep will sound to indicate the mobility function is disabled.

) Please use Command #44 to enable the

Mobility timer again.

z If Mobility Timer is set as Enable, a

counting down period starts from:

 Immediately after powering up CTC-

1052RV.

 Exit Programming Mode

z After the pre-set Timer expires, CTC-

1052RV will emit a beep at every 5 minutes to notify the user for 30 minutes.

z When the Mobility timer is not reset after

30 minutes, CTC-1052RV will send a Mobility Timer Expired report to the Monitoring Center.

z After CTC-1052RV sends a Mobility

Timer Expired Report, but the Mobility

timer still not be reset, when reaching next pre-set time, the CTC-1052RV will emit a

4.1.8. No Pendant Present

z This function is only available for the

digital Contact ID reporting method.

z If there is no pendent being learnt into

CTC-1052RV 30 mins after powering up, it will send a No Pendant Learnt-in to the Monitoring Center and repeat every hour thereafter, until a pendant is successfully learnt in.

<<NNOOTTEE>>

report

) The control panel will still send No

pendant Learnt-in report even when 1052RV is only Learning WTRV. But if WTRB is learnt in, the control panel won’t send No pendant Learnt-in report.

4.1.9. Country Code

The Phone Number Format for each SIM card may vary between different Telecom companies. Thus, you can either check with your Telecom provider or follow the steps described below to check the correct format.

Step 1: Remove the SIM card from SIM card

holder on the Panel, and insert it into a workable mobile phone.

Step 2: Power on the mobile phone and send

a test SMS message to another mobile telephone number.

Step 3: Once the test message is received,

you can then check the phone number format shown in the received message.

<<EEXXAAMMPPLLEE>>

With the phone number 0987654321, the format should either INCLUDE or EXCLUDE Contry Code, which is “886” for Taiwan as below:

INCLUDE Country Code

EXCLUDE

Country Code

+886987654321

0987654321

4.2. Alarm Activation

z When an alarm is triggered, CTC-

1052RV will enter the Guard Time Delay period (see Command 42), both RED LED and RED HELP BUTTON backlight turn on steadily.

 During the Guard Time period,

pressing the RESET 1052RV, it will cancel the alarm signal and return to Idle Mode.

 If the Guard Time Delay is set as 00,

CTC-1052RV will dial immediately.

z The Alarm reporting cannot be

cancelled by pressing the RESET button on CTC-1052RV after the Guard Time Delay expires.

z The first alarm reporting priority is

GPRS Reporting Method.

z Press and hold the WTRV/ WTRVS’s

button for 8 seconds to terminate alarm reporting, instead of the RESET button on CTC-1052RV.

Confirmation Beeps

button on CTC-

Step 4. Remove the SIM card from the Mobile

phone and insert it back into SIM Card holder on Panel.

A. If the Phone Number Format EXCLUDES

Country Code, please skip this section.

B. If the Phone Number Format INCLUDES

Country Code, please proceed to SMS

Remote Program and send in this format: “PROG 1111 REPLA:886&0” Where: PROG = SMS Keyword 1111 = Access Code REPLA = SMS command for Country

Code

886 = number to be replaced 0 = number to substitute

After this is completed, Country Code “886”

will be replaced by “0”.

z Once Guard Time Delay expires,

CTC-1052RV will summon help based on the programmed reporting method. A continuous confirmation beeping sound (about 1 secs per beep) will be heard after CTC-1052RV dials out, to inform you that the call is in progress (regardlss of Digital or Speech Reporting Method).

z Confirmation beeps will be heard in

the following situations:

 After CTC-1052RV dials out to

summom help until kiss off (for Digital Reporting Method)

 After CTC-1052RV dials out to

summom help until the call is answered (for Speech Reporting Method)

 When first reporting failed, and CT C-

1052RV retries

z Once the first reporting succeeded,

and CTC-1052RV is in progress of back-up reporting, the confirmation beeps will not be heard.

<<IIMMPPOORRTTAANNTT NNOOTTEE>>

) When an alarm is triggered by any device

(except Talking Pendant Series, WTRV/ WTRVS), please note that the two way communication is set up between the Central Monitoring Station and the Control Panel. If an alarm is triggered by Talking Pendant Series, the two-way communication between the Central Monitoring Station and Talking Pendant Series.

Alarm Triggered by Talking Pendant Series (WTRV/ WTRVS)

Press the Active button on a talking pendant to trigger an alarm. Then you will hear a talking pendant’s confirming beeps and the beeps will stop until a talking pendant receives a DTMF command. If a talking pendant receives a DTMF command, it indicates that the connection is setup successfully. While the WTRV is triggered, 1052RV’s Help Button and Red button will lighten until connection ends.

<<NNOOTTEE>>

) When an alarm is triggered by Talking

Pendant Series (WTRV/ WTRVS), the two-way communication is set up between the Central Monitoring Station and the Talking Pendant.

) When an alarm reporting successfully

goes through to CMS, but if no DTMF command is received by a talking pendant, after 2.5 minutes, connection will timeout and the talking pendant will stop beeping.

) When reporting to CMS fails, the

talking pendant will go to retry cycle and its confirming beeps will continue until it receives a DTMF command or until a retry cycle.

z Access Point Name (APN): the

name of an access point for GPRS. Please inquire your SIM card service provider for your APN.

z IP Address: Central Monitoring

Station server IP

z Port Number: Central Monitoring

Station server port number

z GPRS/IP Account Number: your

account number, as set in Digital Reporting Method (refer to section 3.2.

Programming Your 1052: Command 10-14)

z User Name: offered by your SIM card

service provider. Please inquire your service provider for your GPRS username. If no username is required, you may skip this step.

z Password: offered by your SIM card

service provider. Please inquire your service provider for your GPRS password. If no Password is required, you may skip this step.

z To disable GPRS Reporting Method:

by removing the IP address, GPRS reporting becomes ineffective. Proceed to SMS Remote Programming and send in this format:

“PROG 1111 TCIP1:”

Where: PROG = SMS Keyword 1111 = Access Code TCIP1 = SMS command for IP Address (no

input value means deletion of characters)

Digital Reporting Method

After the alarm reporting is successfully received by the Monitoring Center, CTC1052RV will then follow the choice of Command #38, to enter Follow-On and/or

Call-Back mode.

GPRS Reporting Method

z It is required to use SMS Remote

Programming to set Access Point Name, IP Address, Port Number, GPRS/IP Account Number, User Name, and Password before GPRS Reporting Method becomes effective.

Call-Back Operation

z If Command #38 is set as Call-Back

) or Follow-On & Call-Back (2), after

alarm is reported to CMS, the system will then wait 5 mins for Monitoring Center Personnel to call-back after reporting.

z If an alarm is successfully reported,

after the Monitoring Center calls back within this 5-minute period, CTC1052RV auto-answers the call after the 1st -2nd ring and waits for proper Access Code (default is 1111 followed by the (#) key within 15 secs. Please enter Access Code in normal operation speed.

z Upon the correct Access Code

received, CTC-1052RV will then open a Full-Duplex Communication to allow the Call Recipient to speak to CTC1052RV Pro /WTRV/WTRVS directly. You can also use the following DTMF command to switch the speech mode.

 Enter (1) to TAL K ONLY  Enter (2) to open TWO-WAY VOICE

COMMUNICATION

 Enter (3) to LISTEN-IN ONLY  End a Call: enter (9) to HANG UP or

put the handset back into the base cradle.

 Enter (7) to Speaker Volume Control

and then press (6) or (4) to increase or decrease levels of speaker volume in the “Two-Way” communication modes.

 Enter (8) to Microphone Sensitivity

Control and then press (6) or (4) to increase or decrease levels of microphone sensitivity in the “TwoWay” communication mode.

 Press any DTMF key,

designed “hang-up” key (9), to add another preset communication time. Please note that when a particular DTMF key is pressed, its designed shortcut function will be executed & the communication time will be extended at the same time.

<<NNOOTTEE>>

) entry

except the

) Please note that if you wish to enable a

designed shortcut function, please press DTMF keys over 1 second to enable the function you desire.

) If the levels of speaker volume and

microphone are adjusted in the two-way communication between the Control Panel and the emergency call recipient, the adjusted value will be restored.

) If the two way communication is setup

between WTRV/ WTRVS and the

emergency call recipient, the levels of

speaker volume and microphone

sensitivity can not be adjusted.

If Command #38 Follow-On & Call-Back, it will then follow its setting as in Command #45 Choice to open Two-way Voice, or, Listen-In, or just waiting for commands.

Follow On Operation

Please note that if an alarm is triggered by WTRV or WTRVS, for follow-on operation, no

matter what Follow-On choice (Command 45) you have set, the Monitoring Center personnel have to press the DTMF commands as below and the Monitoring Center can remotely control CTC-1052RV:

If an alarm is triggered by any compatible device (except WTRV/ WTRVS) or pressing the Help Button on Panel, the system will

follow the preset Follow-On Mode (Command

45) to respond accordingly.The Monitoring

Center can remotely control CTC-1052RV by the DTMF commands as below:

1. CONTACT ID FORMAT:

 Enter (1) to TAL K ONLY  Enter (2) to open TWO-WAY VOICE

COMMUNICATION

 Enter (3) to LISTEN-IN ONLY  End a Call: enter (9) to HANG UP or

just put the handset back into the base cradle.

 Enter (7) to Speaker Volume Control

and then press (6) or (4) to increase or decrease the levels of speaker volume in the “Two-Way” communication mode.

 Enter (8) to Microphone Sensitivity

Control and then press (6) or (4) to increase or decrease the levels of microphone sensitivity in the “TwoWay” communication mode.

 Press any DTMF key,

designed “hang-up” key (9), to add another preset communication time. Please note that when a particular DTMF key is pressed, its designed

is set as 0, Follow-On, or 2,

, Follow-On

except the

shortcut function will be executed & the communication time will be extended at the same time.

<<NNOOTTEE>>

) Please note that if you wish to enable a

designed shortcut function, please press DTMF keys over 1 second to enable the function you desire.

) If the levels of speaker volume and

microphone are adjusted in the two-way communication mode, the adjusted value will be restored.

) If the two way communication is setup

between WTRV/ WTRVS and the emergency call recipient, the levels of speaker volume and microphone sensitivity can not be adjusted.

2. SCANCOM FORMAT:

 Enter (1) to LISTEN-IN ONLY  Enter (2) to TALK ONLY  Enter (3) to open TWO-WAY VOICE

COMMUNICATION

 End a Call: enter (5) to HANG UP or

put the handset back into the base cradle.

 Enter (＊) to TOGGLE  Enter (7) to Speaker Volume Control

and then press (6) or (4) to increase and decrease the levels of speaker volume in the “Two-Way” communication mode.

 Enter (8) to Microphone Sensitivity

Control and then press (6) or (4) to increase and decrease the levels of microphone sensitivity in the “TwoWay” communication mode.

 Press any DTMF key,

designed “hang-up” key (5), to add another preset communication time. Please note that when a particular DTMF key is pressed, its designed shortcut function will be executed & the communication time will be extended at the same time.

<<NNOOTTEE>>

except the

) Please note that if you wish to enable a

designed shortcut function, please press DTMF keys over 1 second to enable the

function you desire.

) If the levels of speaker volume and

microphone are adjusted in the two-way

communication mode, the adjusted value

will be restored.

) If the two way communication is setup

between WTRV/ WTRVS and the

emergency call recipient,, the levels of

speaker volume and microphone

sensitivity can not be adjusted.

3. TUNSTALL FORMAT:

 Enter (C) to TALK ONLY  Enter (＊) to LISTEN-IN ONLY

 Enter (3) to open TWO-WAY VOICE

COMMUNICATION

 End a Call: enter (#) to HANG UP or

put the handset back into the base cradle.

 Enter (7) to Speaker Volume Control

and then press (6) or (4) to increase or decrease the levels of speaker volume in the “Two-Way” communication mode.

 Enter (8) to Microphone Sensitivity

Control and then press (6) or (4) to increase or decrease the levels of microphone sensitivity in the “TwoWay” communication mode.

 Press any DTMF key,

designed “hang-up” key (#), to add another preset communication time. Please note that when a particular DTMF key is pressed, its designed shortcut function will be executed & the communication time will be extended at the same time.

<<NNOOTTEE>>

except the

) If an alarm is triggered by WTRV/ WTRVS,

you press the DTMF 3 over 1 second to

open the two-way communication no

matter what Follow-On choice you have

set.

) Please note that if you wish to enable a

designed shortcut function, please press

DTMF keys over 1 second to enable the

function you desire.

) If the levels of speaker volume and

microphone are adjusted in the two-way communication mode, the adjusted value will be restored.

) If the two way communication is setup

between WTRV/ WTRVS and the emergency call recipient, the levels of speaker volume and microphone sensitivity can not be adjusted.

z The allowable time duration for Follow-On

Period is set by Command #46

z During Two-way Voice Communication, at

20 & 10 seconds before the Follow-On period expires, CTC-1052RV will emit two beeps to alert both the user and the Monitoring Center Personnel.

z To extend the conversation, the Monitoring

Center personnel can press the DTMF command again to add another 1-10 mins.

z Voice Communication can be terminated

by the following:

 DTMF Commands:

Contact ID: 9 Scancom: 5 Tunstall: #

 The RESET button is pressed.

 Automatically hangs up after the

Follow-On Period expires.

z Help Arrived Signaling

This function is only available for the digital Contact ID reporting method, and when Help Arrive Signaling (Command #33) is set to enable.

 Once the Follow-On Period or Call-

back is completed, CTC-1052RV will start counting down the 15-min Help Arrived Timer. The HELP starts flashing.

 By pressing the RESET

1052RV will report to the Monitoring Center that help has arrived. The

HELP

button stops flashing and

return to normal backlight.

 If the RESET

within 15 mins, CTC-1052RV will send another Help Call report again to inform the Monitoring Center that no help has arrived.

 CTC-1052RV will then enter the 15

button is not pressed

(1-10 mins).

button

button, CTC-

mins waiting period again. If RESET button is still not pressed, CTC1052RV will exit reporting mode and return to Idle Mode.

Speech Reporting Method

z If Speech Reporting Method is selected,

after dialing, CTC-1052RV will open a two-

way voice communication between the

Call Recipient and CTC-1052RV for 1-10

minutes (set by Command #46 z If the alarm is triggered by Talking

Pendent (WTRV or WTRVS), after the

Central Monitoring Station acknowledges

the signal emitted from WTRV/WTRVS

and then WTRV/WTRVS receives the

DTMF 2 signal (pressed by the Monitoring

Center), a remote two-way voice

communication between the Monitoring

Center and WTRV/WTRVS will be opened. z At 20 & 10 seconds before the time period

expires, CTC-1052RV will emit two beeps

via the telephone handset to alert the user. z If the Call Recipient needs more talk time,

they can press any keys except 9

phone set to add another 1-10 minutes

(set by Command 46).

z To terminate the call, press either (DTMF

9) or RESET button on CTC-1052RV.

z During the Speech

any DTMF command pressed, the call will

automatically hang-up and be recorded as

an unsuccessful call. It will retry a max of

4 times on each Tel. Number accordingly.

z To terminate the call, press either (DTMF

9), RESET button on CTC-1052RV, or

hold the Pendent Button

Talking Pendant (WTRV).

period, if there is no

on their

for 8 sec on the

Call Sequence

 The call sequence is followed by Tel.

#1, Tel. #2, Tel. #3 to Tel. #4. It is recommended to set digital reporting method in first priority for immediate help.

 If either Digital Alarm reporting or

Speech Alarm reporting is set, with anyone answered successfully, the call sequence will be terminated automatically.

 If both Digital and Speech Alarm

reporting are set, the reporting call sequence will once one Digital reporting (any of CID, Scancom or Tunstall protocols) and one Speech reporting are answered successfully.

 There is a calling pause between

each call. For different Tel. Numbers, the pause is set as 5 secs, and for same Tel. Number, it is set as 62 secs.

only be terminated

Retry Method:

¾ Retry Circle: Each Tel. Phone number

can be retried up to 5 times alternative; and max. 15 calls will be retried. During the retry period, the Red LED still stays on steadily, while the Red Help Button backlight dims.

¾ In the retry circle, if any digital, voice

message, or speech reporting fails, CTC1052RV Pro makes a 10-min pause, then starts another 15-call retry circle, followed by another 10-min pause. This cycle repeats until all reporting is/are answered successfully.

¾ During the 10-min pause, CTC-1052RV

Pro returns to normal mode with Red LED on:

 Press the Green reset button to

terminate the reporting.

 If new event happens, CTC-1052RV

Pro starts the reporting immediately.

If an alarm is triggered by Talking Pendant (WTRV/ WTRVS):

 For Tel number(s) set as Digital

 For Tel number(s) set as Speech

Method (set by Command #20-

24), the WTRV will wait for Central Monitoring Station’s DTMF command after digital reporting is complete.

Method (set by Command #20-

24), the WTRV/ WTRVS will open a remote two-way voice communication.

4.4. Walk Test (Range Test)

Put CTC-1052RV in Learning Mode to determine the operation range of the devices.

Step 1. From Idle mode, press and hold the

RESET button for 6 seconds.

Step 2. Once pressed, a button beep sound

will be heard. CTC-1052RV will emit one short beep at 3 sec., then a double beep when it reaches 6 sec.

Step 3. Release the button after you heard the

double beep

be heard indicating CTC-1052RV is now in Learning Mode. The RED

LED begins to flash.

Step 4. Move the device to your desirable

location in the house, and press the TEST button to observe the range for its operation.

Step 5. If CTC-1052RV responds with one

long beep, then the particular device is

within the operation range.

<<NNOOTTEE>>

Step 6. To exit Learning Mode, press both

For Talking Pendant WTRV/ WTRVS:

During Walk Test, when the Pendant button is pressed you will hear WTRV/ WTRVS emit beep (1s-on / 1s-off). After about 3 sec, the Control Panel will emit a long beep. About 2 sec later, the Control Panel will emit a long beep again, indicating the Pendant is within the operating range. If you do not hear beeps emitted by Control panel, turn the Pedant off and repeat the steps mentioned above until you hear the Panel beeps.

RESET

simultaneously. Or, CTC-1052RV will exit Learning mode automatically after 5 mins of inactivity.

. Then, a short beep will

& HELP buttons

4.5. Global Test

z Global Test is used to test if the complete

system is working properly.

To do the Global Test:

Step 1. Press the RESET

button once.

Step 2. Within 5 secs, press Pendant

button.

Step 3. CTC-1052RV will emit a short

beep and report to Monitoring

Center.

<<NNOOTTEE>>

) This function is for WTR- Series only,

not for WTRV.

5. Appendix

5.1. CID Event Code

z 100 - Panel emergency

4.6. Factory Reset

CTC-1052RV will clear all programmed parameters by the following sequence:

Step 1. Unplug the power cord from the DC

Jack.

Step 2. Remove the Battery Switch rubber

cap.

Step 3. Use a pen or screw-driver to slide the

Battery Switch to OFF opposite direction of the ON marking)

Step 4. Plug the power cord into the DC jack

while holding down both the HELP

RESET

is heard, indicating that the Factory Reset is successful.

Step 5. Release both buttons. Step 6. Slide the Battery Switch back to ON

position again.

Step 7. Replace the Battery Switch rubber

cap.

<<NNOOTTEE>>

buttons, until one long beep

position (or the

 When the red HELP Panel button is

pressed.

z 101 - Personal emergency

 When the Wrist Transmitter (WTR),

Emergency Pendant or Fall Sensor is pressed.

z 102 –Inactivity

 If no sudden movement within 10

seconds after fall detection, an inactivity code will be sent to Central Monitoring Station.

z 110 - Smoke emergency

 When the Smoke Detector (SD) is

triggered.

z 120 –Fall emergency

 When a fall sensor is triggered. z 147 - Sensor Supervisory Failure

 When CTC-1052RV is unable to

receive the signal transmitted from the Wrist Transmitter for a pre-set period by Command #49, Green LED flashes every 2 secs.

) Once the Fatory Reset is executed, all

the programmed data is returned to its default value and all the devices that have been learnt-in are removed. You will have to do the programming and learn-in the devices one-by-one again.

z 154 - Water emergency

When Water Sensor (WS) is triggered

z 162 - Carbon Monoxide emergency

 When Carbon Monoxide Detector

(CO) is triggered

z 301 - Panel AC Failure

 When AC power fails for more than 10

sec, Green LED flashes every sec with a beep every 30 secs.

z 302 - Panel Low battery

 When CTC-1052RV is under Low

Battery status, Green LED flashes every 2 secs with a beep every hour.

z 333 - No WTR Learnt-in

 When CTC-1052RV has no WTRB

learned-in previously.

z 373 - Smoke Low battery

 When Smoke Detector is under Low

Battery Status, Green LED flashes

every 2 secs with 2 beeps.

z D#1014 - Device Low Battery

z 380 - WTR Low Battery

 When Wrist Transmitter (WTR) or

Emergency Pendant is under Low Battery Status, Green LED flashes every 2 secs with 2 beeps.

z 384 - Other devices Low Battery

 When other devices are under Low

Battery Status, Green LED flashes every 2 secs with 2 beeps whenever Low Battery signal is received from the device. The frequency of the beep will depend on the device.

z 406 - Emergency Cancel

 When the GREEN REST BUTTON is

pressed while reporting to Monitoring Center.

z 602 - Periodic test report

 When CTC-1052RV makes periodic

Check-in reporting.

 When other devices (except SD and

WTR) are under Low Battery Status, Green LED flashes every 2 secs with 2 beeps whenever Low Battery signal is received from the device.

z D#1015 – Mobility/ Inactivity

 When CTC-1052RV Pro makes

Mobility Check reporting.

 If no sudden movement within 10

seconds after fall detection, an inactivity code will be sent to Central Monitoring Station.

z D#1016 - Personal emergency or Fall

emergency

 When Wrist Transmitter (WTR),

Emergency Pendant or Fall Sensor is pressed.

 When a fall sensor is triggered.

z D#1017 - Panel emergency

z 606 - Follow-On Function

 When CTC-1052RV receives kiss-off

from Monitoring Center for opening Speech channel.

z 611 - Global test

 When CTC-1052RV reports Global

Test to Monitoring Center.

z 641 - Mobility

 When CTC-1052RV makes Mobility

Check reporting.

5.2. Tunstall Event Code

z D#1011 - Panel AC Restored

 When AC power is restored to CTC-

1052RV.

z D#1012 - Global test & Periodic test call

report

 When CTC-1052RV reports Global

Test to monitoring Center.

 When CTC-1052RV reports Periodic

test call to monitoring Center.

z D#1013 - Sensor Supervisory Failure

 When CTC-1052RV Pro is unable to

receive the signal transmitted from the Wrist Transmitter for a pre-set period by Command #49.

 When the RED HELP Panel button is

pressed.

 When Water sensor is triggered. z D#1018 - Smoke emergency

 When Smoke Detector (SD) is

triggered.

 When Carbon Monoxid e Detector (CO)

is triggered.

z D#1019 - Panel AC Failure

 When AC power fails for more than 10

sec, Green LED flashes every sec with a beep every 30 secs.

z D#1019 – Panel Low battery

 When CTC-1052RV Pro is under Low

Battery status, Green LED flashes every 2 secs with a beep every hour.

5.3. Scancom Event Code

z 515555517 - Panel emergency, WS

Emergency or Fall emergency

 When the red HELP Panel button is

pressed or WS triggered.

 When a fall sensor is triggered or

pressed.

z 515555557 - Cancel Panel emergency

 When the red HELP alarm is canceled.

z 155555517 - SD or CO emergency

z 515155557 - Pendant 1 and Unit Button

emergency

 When the Pendant 1 or Unit button is

pressed.

z 551555517 – Inactivity

 If no sudden movement within 10

seconds after fall detection, an inactivity code will be sent to Central Monitoring Station.

z 555155517 - Pendant 2 emergency

 When the Pendant 2 is pressed.

z 555551557 - AC Failure

 When the AC power fails for more

than 10 sec, Green LED flashes every sec with a beep every 30 secs.

z 555553557 - AC Failure Restore

 When AC power fails for more than 10

sec, Green LED flashes every sec with a beep every 30 secs.

z 515555559 - Global test / Auto-check-in

report

 When the CTC-1052RV reports Global

Test to monitoring Center.

 When the Smoke Detector (SD) or

Carbon Monoxide (CO) is pressed.

z 155555518 - SD or CO Low battery

 When the Smoke Detector (SD) or

Carbon Monoxide (CO) is under Low Battery status, Green LED flashes every 2 secs with 2 beeps.

z 355555557 - SD or CO Low battery

Restore

 When the Low By status of Water

Sensor (WS) is under Low Battery status.

z 553555557 - WS Low battery Restore

When the Low Battery status of Water

Sensor (WS) is restored

z 551555558 - IR Low battery

 When the PIR Motion Detector (IR) is

under Low Battery status, Green LED flashes every 2 secs with 2 beeps.

z 553555557 - IR Low battery Restore

 When the Low Battery status of PIR

Motion Detector (IR) is restored.

z 555555558 – Fall Sensor Low battery

z 555551558 - Panel Low battery

 When CTC-1052RV is under Low

Battery status, Green LED flashes every 2 secs with a beep every hour.

z 555553557 - Panel Low battery Restore

 When the Panel Low Battery restored

for CTC-1052RV.

z 515555517 - WTR and/or PB emergency

 When the Wrist Transmitter (WTR),

Emergency Pendant (EP) or Panic Button (PB) is pressed.

z 515555518 - WTR and/or PB Low battery

 When the Wrist Transmitter (WTR),

Emergency Pendant (EP) or Panic Button (PB) is under Low Battery status, Green LED flashes every 2 secs with 2 beeps.

z 535555557 - WTR and/or PB Low battery

Restore

 When the Low Battery status of Wrist

Transmitter (WTR), Emergency Pendant (EP) or Panic Button (PB) is restored.

 When the Fall Sensor is under Low

Battery Condition.

FCC Statement This device complies with Part 15 of the FCC

Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation.

5.4. CTC-1052RV Programming Command Table

DTMF

CHARACTER

COMMANDS

01# Bi Telephone number 1 # Bi No number 02# Bi Telephone number 2 # Bi No number 03# Bi Telephone number 3 # Bi No number 04# Bi Telephone number 4 # Bi No number

05# Bi

06# Bi

07# Bi Telephone number for Non-Emergency Call # Bi Disable 10# Bi Global account number, 4 to 6 digits # Bi No account number

11# Bi 4-6 digits Account number 1 (Tel. Number 1) # Bi No account number 12# Bi 4-6 digits Account number 2 (Tel. Number 2) # Bi No account number 13# Bi 4-6 digits Account number 3 (Tel. Number 3) # Bi No account number 14# Bi 4-6 digits Account number 4 (Tel. Number 4) # Bi No account number

20# Bi

21# Bi

22# Bi

23# Bi

24# Bi

DTMF

ACK

COMMAND OPERATION

Telephone number & GPRS/IP for alarm report 1=TEL1 , 2=TEL2 , 3=TEL3 , 4=TEL4, 5=GPRS1 , 6=GPRS2

Telephone number& GPRS/IP for status report 1=TEL1 , 2=TEL2 , 3=TEL3 , 4=TEL4, 5=GPRS1 , 6=GPRS2

All formats the same, 0 = Contact ID, 1= Scancom, 2 = Tunstall, 3 = Speech, 4=SMS CID

0 = Contact ID, 1= Scancom, 2 = Tunstall, 3 = Speech, 4=SMS CID (Tel. Number 1)

0 = Contact ID, 1= Scancom, 2 = Tunstall, 3 = Speech, 4=SMS CID (Tel. Number 2)

0 = Contact ID, 1= Scancom, 2 = Tunstall, 3 = Speech, 4=SMS CID (Tel. Number 3)

0 = Contact ID, 1= Scancom, 2 = Tunstall,

3 = Speech, 4=SMS CID (Tel. Number 4)

TERM

DTMF

I-

NATO

ACK

DEFAULT

# Bi 1,2,3,4,5,6

# Bi Contact ID

31# Bi Ringer enable, 0 = Disable, 1 = Enable # Bi Ringer Disabled 32# Bi Audible fault alert, 0 = Off, 1 = On # Bi Off 33# Bi Help arrived signalling, 0 = Off, 1 = On # Bi

34# Bi

35# Bi Silent Mode, 0 = Silent mode On, 1 = Silent mode Off # Bi Silent mode Off 37# Bi AC fault report, 0 = Off, 1 = On # Bi On

38# Bi 40# Bi Set Access Code # Bi 1111

42# Bi Guard time delay, 00 = Instant; … 99 = 99 seconds # Bi 10 seconds

43# Bi

Emergency button enable, 0 = Button off, 1 =Button on

Follow-On & Call Back Function, 0 = Follow-On, 1= Call-Back, 2= Follow-On & Call-Back

Test call, 0 = OFF, 1 = 1 Day, 2 = 2 Days, 3 = 3 Days, 4 = 4 Days. 5 = 5 Days, 6 = 6 Days, 7 = 7 Days, 8 = 30 days

# Bi

# Bi Follow-On

# Bi No test call

Help arrived

signalling Off

Emergency button

DTMF

CHARACTER

COMMANDS

44# Bi

45# Bi

DTMF

ACK

COMMAND OPERATION

Mobility time 00= Disable, 01 ~ 36= 1 ~ 36 Hours

Follow-On Choice, 0 = Wait command, 1 = Listen, 2 = Two way voice communication

TERMINATOR

DTMF

ACK

# Bi

Follow-On mode & Two-Way Period,

46# Bi

01=1 min, 02=2mins, 03=3mins, 04=4mins, 05=5mins, 06=6mins, 07=7mins, 08=8mins,

# Bi 5 minutes

09=9mins, 10=10mins.

47# Bi

49# Bi

Off-set time, 1=1 hour, 2=2 hours, 3=3 hours,

4=4 hours, 5=8hours, 6=12 hours Supervision, 0 = disable, 1 = 4 days, 2 = 5 days, 3 = 6 days,4 = 7 days, 5 = 8 days, 6 = 9 days, 7 = 10 days

# Bi 1 Hour

# Bi Disable

GSM Band Select

0=Mono-band mode 850 MHz (U.S.)

1=Mono-band mode 900 extended (900E) MHz

(Europe)

2=Mono-band mode 1800 MHz (Europe)

60# Bi

3=Mono-band mode 1900 MHz (U.S.)

# Bi

4=Dual-band mode 850/1900 MHz (U.S.)

5=Dual-band mode 900 extended (900E)/1800 MHz (Europe) 6=Dual-band mode 900 extended (900E)/1900MHz

850/1900 MHz (U.S.)

(Europe/U.S.)

Check SIM CARD PIN CODE

61# Bi

0: Disable

# Bi Disable

1: Enable

62# Bi Set Input SIM CARD PIN CODE : 4 ~ 8 digital # Bi Null

Set Speaker Volume

63# Bi

Enter: Mode Number + ＊+ Speaker Volume Note: Mode Number: 1 digit (2:Two-way)

# Bi Two way mode: 3

Speak volume: 1 digit (1~5 level)

Set Microphone Sensitivity:

64# Bi

Note: Mic sensitivity: 1 digit (1~5 level)

# Bi Two way Mode: 3

Only can be adjusted in the two-way mode.

66# Bi

Guard time delay for Fall Sensor, 00 = Instant reporting; … 99 = 99 seconds

# Bi 15 sec

80# Bi Remove all device (learnt in Command 91-94) --- --- ---

DEFAULT

Mobility time

disable

Two-wa y voi ce

communication

Dual-band mode

900 extended

(900E)/1800 MHz

(Europe)

Dual-band mode

81# Bi Remove pendant #1 (learnt in Command 91) --- --- --82# Bi Remove pendant #2 (learnt in Command 92) --- --- ---

83# Bi

Remove Silent Pendant (learnt in Command 93)

--- --- ---

84# Bi Remove the Devices (learnt in Command 94) --- --- --91# Bi Learn-in pendant #1 --- Bi Bi No device

92# Bi Learn-in pendant #2 --- Bi Bi No device 93# Bi Learn-in silent emergency transmitters --- Bi Bi No device

Learn-in smoke detectors, CO detectors,

94# Bi

pendants and fixed emergency transmitters, long

--- Bi Bi No device

range pendants

98# Bi

Load defaults when ＊＊ is pressed (DTMF A is heard after defaults have been loaded)

# Bi ---

99# Bi Exit pro gramming mode ---

5.5. CTC-1052RV SMS Remote Programming Command Table

z If the SMS Keyword is set as PROG, and Access Code is set as 1111 (factory default).

CORRESPON-

DING DTMF

CHARACTER

COMMANDS

---

--- User Code USEPN

01#

02#

03#

04#

05#

06#

07#

10#

11#

12#

13#

14#

ITEM COMMAND EXAMPLE & USAGE DEFAULT

SMS

Keyword

(Installer)

User

Keyword

(User)

Telephone

number 1

Telephone

number 2

Telephone

number 3

Telephone

number 4

Telephone

number for

alarm report

Telephone

number for

status report

Telephone

number for non-

emergency

call

Global account number

Account

number 1

Account

number 2

Account

number 3

Account

number 4

KEYWD

UKYWD

TELN1

TELN2

TELN3

TELN4

ALMRP

STARP

NONRP

ACNTG

ACNT1

ACNT2

ACNT3

ACNT4

PROG 1111 KEYWD:IPOG To set/change the SMS keyword for installer (4-character)

USER 2222 UKYWD:ICTR To set the SMS user keyword for user (4-character)

USER 2222 USEPN:3333 To set the SMS user code PROG 1111 TELN1:0227940559 To set/change Telephone number 1 (Max. 20 digits, Null=to clear Telephone number 1) PROG 1111 TELN2:0227940559 To set/change Telephone number 2 (Max. 20 digits, Null=to clear Telephone number 2) PROG 1111 TELN3:0227940559 To set/change Telephone number 3 (Max. 20 digits, Null= to clear Telephone number 3) PROG 1111 TELN4:0227940559 To set/change Telephone number 4 (Max. 20 digits, Null=to clear Telephone number 4) PROG 1111 ALMRP:1234 To select the number for alarm report 1=Telephone 1 , 2=Telephone 2 , 3=Telephone 3 4=Telephone 4 , 5=GPRS1 , 6=GPRS2 PROG 1111 STARP:1234 To select then number for status report 1=Telephone 1 , 2=Telephone 2 , 3=Telephone 3 4=Telephone 4 , 5=GPRS1 , 6=GPRS2

PROG 1111 NONRP:0 To select the number for non-emergency call 0=Disable, 1=Telephone 1, 2=Telephone 2 3=Telephone 3, 4=Telephone 4

PROG 1111 ACNTG:1234, To set/change the same 4- or 6digit account number for all 4 telephone numbers (Null=to clear 4 Telephone numbers)

PROG 1111 ACNT1:1234, To set/change the 4- or 6-digit account number for Telephone number 1(Null=to clear account number for Telephone number 1)

PROG 1111 ACNT2:1234, To set/change the 4- or 6-digit account number for Telephone number 2 (Null=to clear account number for Telephone number 2)

PROG 1111 ACNT3:1234, To set/change the 4- or 6-digit account number for Telephone number 3 (Null=to clear account number for Telephone number 3)

PROG 1111 ACNT4:1234, To set/change t the 4- or 6-digit account number for Telephone number 4 (Null=to clear account number for Telephone number 4)

No number

1,2,3,4,5,6

0 = Disable

PROG

USER

2222

account

number

account

number

account

number

account

number

account

number

CORRESPON-

DING DTMF

CHARACTER

COMMANDS

20#

21#

22#

23#

24#

31#

32#

33#

34#

35# Silent mode SILMO

37#

38#

40#

42#

43#

44#

45#

ITEM COMMAND EXAMPLE & USAGE DEFAULT

Reporting

method for

all 4

Telephone

numbers

Reporting

method for

Telephone

number 1

Reporting

method for

Telephone

number 2

Reporting

method for

Telephone

number 3

Reporting

method for

Telephone

number 4

Ringer

enable for

incoming

calls

Audible

fault alert

Help arrived

signalling

Emergency

button

AC fault

report

Follow-On &

Call Back

Set access

code

Guard time

delay

Periodic

test call

Mobility

timer

Follow-on

choice

FMATG

EMBUT

ACRPT

FOLON

ACCES

FMAT1

FMAT2

FMAT3

FMAT4

ENRIN

FAUTA

HELPA

GUDTI

TESTC

MOBTI

LFOLL

PROG 1111 FMATG:0 To set the reporting methods for all 4 Telephone numbers 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech, 4=SMS CID

PROG 1111 FMAT1:0 To set the reporting method for Telephone number 1 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech, 4=SMS CID PROG 1111 FMAT2:0 To set the reporting method for Telephone number 2 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech 4=SMS CID PROG 1111 FMAT3:0 To set the reporting method for Telephone number 3 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech 4=SMS CID PROG 1111 FMAT4:0 To set the reporting method for Telephone number 4 0=Contact ID, 1=Scancom, 2=Tunstall, 3=Speech 4=SMS CID

PROG 1111 ENRIN:0 To enable/disable ring tone for incoming calls 0=Disable, 1=Enable

PROG 1111 FAUTA:0 To enable/disable audible fault alert 0=Disable, 1=Enable PROG 1111 HELPA:0 To enable/disable help arrived signalling 0=Disable, 1=Enable PROG 1111 EMBUT:1 To enable/disable the Emergency button to send an emergency alarm report 0=Disable, 1=Enable PROG 1111 SILMO:1 To enable/disable silent mode 0=Silent mode On, 1=Silent mode Off PROG 1111 ACRPT:1 To enable/disable AC fault report 0=Disable, 1=Enable PROG 1111 FOLON:0 To set the follow-on & call back mode 0=Follow-on, 1=Call-back, 2=Follow-on & Call-back PROG 1111 ACCES:1234 To change the access code for installer (4-digit) PROG 1111 GUDTI:10 To set the guard time delay time 00=Instant, 01-99=1-99 seconds PROG 1111 TESTC:0 To set the periodic test call 0=Off, 1=1 Day, 2=2 Days, 3=3 Days, 4=4 Days 5=5 Days, 6=6 Days, 7=7 Days ,8=30 Days PROG 1111 MOBTI:00 To set the Mobility timer 00=Disable, 01~36 =1 ~ 36 Hours PROG 1111 LFOLL:2 To set the follow-on choice for digital reporting 0=Wait command, 1=Listen 2=Two-way voice communication

0 =

Contact ID

0 =

Contact ID

0 =

Contact ID

0 =

Contact ID

0 =

Contact ID

0 = Disable

1 = Enable

1 = Silent mode Off

1 = Enable

0 = Follow-

1111

10 = 10

seconds

0 = Off

00 =

Disable

2 =

Two-way

voice

comm.

CORRESPON-

DING DTMF

CHARACTER

ITEM COMMAND EXAMPLE & USAGE DEFAULT

COMMANDS

Follow-on &

46#

two-way

period

47# Off-set time OFFST

49# Supervision SUPPR

Check SIM

61#

card Pin

code

Input SIM

62#

card Pin

code

63#

Set speaker

volume

SPKVL

FOLTI

SIMPE

SIMPC

PROG 1111 FOLTI:02 To set the duration for follow-on & two-way voice communication period 01-10=1-10 minutes PROG 1111 OFFST:1 To set the off-set time 1=1 Hour, 2=2 Hours, 3=3 Hours 4=4 Hours, 5=8 Hours, 6=12 Hours PROG 1111 SUPPR:0 To set the supervision timer 0=Disable, 1=4 Days, 2=5 Days, 3=6 Days 4=7 Days, 5=8 Days, 6=9 Days, 7=10 Days PROG 1111 SIMPE:0 To set Check SIM Card Pin Code 0 = Disable , 1 = Enable PROG 1111 SIMPC:0000 PROG 1111 SIMPC:12345678 To input SIM CARD Pin Code: 4~8 digits are allowed to be entered.

PROG 1111 SPKVL:2&1~5

¾ To set a communication channel: 2=Two

Way

¾ To set the speaker volume with a number, ranging

1~5.The higher the value, the louder the voice. Default is set as (3) for two-way mode.

05 =

5 minutes

1 =

1 Hour

0 = Disable

Null

Two way: 3

64#

Set

microphone

MICSN

¾ To set the microphone volume with a number, ranging

sensitivity

Set guard

66#

time for fall

FAGUD

sensor

---

Country

code

REPLA

--- IP address TCIP1

--- IP address TCIP2

---

IP address

confirm

Port

number

Port

number

COMIP

PORT1

PORT2

Port

---

number

COMPO

confirm

GPRS/IP

---

account

IPAC1

number

GPRS/IP

---

account

IPAC2

number

---

Access

Point Name

APNSR

PROG 1111 MICSN:1~5

1~5. The higher the value, the wider range the sound received. Default is set as (3). Note: only can be adjusted in the two-way mode.

PROG 1111 FAGUD：00~99

To set the guard time delay time for fall sensor. 00=Instant, 01-99=1-99 seconds

PROG 1111

REPLA:886&0

To replace the Country Code with 0 886 Æ Country Code

PROG 1111 TCIP1:192.168.1.110 To set/change the IP address for the Monitoring Station Input IP address: 000.000.000.000 to 255.255.255.255

PROG 1111 TCIP2:192.168.1.110 To set/change the IP address for the Monitoring Station Input IP address: 000.000.000.000 to 255.255.255.255

PROG 1111 COMIP:192.168.1.110 (for confirmation) To set/change the IP address for the Monitoring Station Input IP address: 000.000.000.000 to 255.255.255.255

PROG 1111 PORT1:3301 To set/change the port number for the IP address Input 1 to 5 digits

PROG 1111 PORT2:3301 To set/change the port number for the IP address Input 1 to 5 digits

PROG 1111 COMPO:3301 (for confirmation) To set/change the port number for the IP address Input 1 to 5 digits

PROG 1111 IPAC1:1052 To set/change the GPRS/IP account number (4-10digit)

PROG 1111 IPAC2:1052 To set/change the GPRS/IP account number (4-10digit)

PROG 1111 APNSR:INTERNET To set/change the Access Point Name (APN server)

Mic: 3

15 sec

No country

code

No IP

address

No IP

address

No IP

address

No port number

account

number

account

number

No APN

--- User name GPUSE

--- Password GPASS

Reset to

---

factory

default

FTSET PROG 1111 FTSET:YyS

PROG 1111 GPUSE:123 To set/change the user name Input 1 to 15 alphanumeric characters

PROG 1111 GPASS:65536 To set/change the password Input 1 to 5 digits

No user

name

password

<<NNOOTTEE>>

1. IP Address confirm (COMIP) & Port number confirm (COMPO) commands are used for GPRS server confiramtion purpose only. They do not change the IP address nor the port number settings.

2. GPRS functions can only be programed via SMS messages, and the commands MUST be sent in this sequence: Country code Æ IP address Æ Port number Æ GPRS/IP account number Æ Access Point Name Æ User name Æ Password.

¾ One comand per one SMS message. Multiple command in one SMS message is not allowed.

3. When setting IP Address Confirm (COMIP) and Port Number confirm (COMPO)

commands together, the confirmation will send to assigned IP address. However, if COMIP and COMPO are set respectively or one of their commands is deleted or unset, the confimation will be sent over SMS to cell phone.

4. User and Central Monitoring Station will receive the SMS confirmation message in this format:

“Confirmed_PROG_1111_COMIP: 192.168.1.110”, or

“Confirmed_PROG_1111_COMPO: 3301”.

5. To set multiple SMS commands:

1. Ex: PROG_1111_ TELN1:0227940559_TELN2:0227940559 (underline represents <space>).

2. Maximum of 70 digits, including <space>, are allowed to be contained in a SMS

message sent by the cell phone.

3. SMS remote programming command only can be sent in the standby mode. After

getting confirmation message, a command is regarded as set successfully.

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the installation, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna

-Increase the separation between the equipment and receiver

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

-Consult the dealer or an experienced radio / TV technician for help

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions (1) This device may not cause harmful interference and

(2) this device must accept any interference received, including interference that may cause undesired operation.

Climax Technology Co CTC1052RV Users manual

Specifications and Main Features

Frequently Asked Questions

User Manual