Climax Technology Co CTC10523G Users manual
+--E1
19-Dec-2012
Table of Contents
1. Application Overview _______________________________________________________ 1
1.1. Identifying The Parts ____________________________________________________________ 1
1.2. The Power Supply ______________________________________________________________ 2
1.3. Insert GPRS/3G SIM Card________________________________________________________ 3
1.4. How to install the Control Panel__________________________________________________ 3
1.5. Compatible with Climax’s SMS Editor ____________________________________________ 3
2. Learn-in the Devices ________________________________________________________ 4
2.1. Learning Pendant #1 ____________________________________________________________ 4
2.2. Learning Pendant #2 ____________________________________________________________ 5
2.3. Removing Pendant #1 & Pendant #2______________________________________________ 5
3. System Configuration _______________________________________________________ 6
3.1. Entering Programming Mode ____________________________________________________ 6
3.1.1. Local Programming Mode (Optional)__________________________________________________ 6
3.1.2. CTC-835 Programmer________________________________________________________________ 6
3.1.3. SMS Remote Programming___________________________________________________________ 6
3.2. Programming Your 1052_________________________________________________________ 6
3.3. SMS Remote Programming _____________________________________________________ 19
4. Operation _________________________________________________________________ 19
4.1. Idle Mode______________________________________________________________________ 19
4.1.1. Answering Incoming Phone Calls____________________________________________________ 19
4.1.2. Non-Emergency Speech Call ________________________________________________________ 20
4.1.3. AC Power Check Up ________________________________________________________________ 20
4.1.4. CTC-1052 Low Battery ______________________________________________________________ 20
4.1.5. CTC-1052 Battery Disconnection ____________________________________________________ 21
4.1.6. Devices Low Battery________________________________________________________________ 21
4.1.7. Automatic Check-in Report = Periodic Test Call_______________________________________ 21
4.1.8. Mobility Timer______________________________________________________________________ 21
4.1.9. No Pendant Present ________________________________________________________________ 22
4.1.10. Country Code _____________________________________________________________________ 22
4.2. Alarm Activation_______________________________________________________________ 22
4.3 Walk Test (Range Test) _________________________________________________________ 26
4.4 Global Test ____________________________________________________________________ 26
4.5 Factory Reset __________________________________________________________________ 27
5. Appendix__________________________________________________________________ 27
5.1. CID Event Code________________________________________________________________ 27
5.2. Tunstall Event Code____________________________________________________________ 28
5.3. Scancom Event Code __________________________________________________________ 29
5.4. CTC-1052 Programming Command Table ________________________________________ 31
5.5. CTC-1052 SMS Remote Programming Command Table ___________________________ 33
1. Application Overview
1.1. Identifying The Parts
4. RED HELP BUTTON (with backlight)
— Back-lit disigned for easy access at
night
TOP VIEW
1. GREEN LED
— ON: AC Power is ON.
— FLASH every second: AC Power
failure
— FLASH every 2 seconds: Panel or
Device Low battery
— QUICK FLASH every 2 seconds:
Supervision failure
2. RED LED
— ON: Off-hook / Waiting retry pause /
Ready to enter Programming Mode
(before entering PIN code)
— FLASH: Programming Mode /
Pendant Learning Mode
3. GREEN RESET BUTTON
— Press once in normal mode to reset
mobility timer (see command 44)
Before CTC-1052 dials out for alarm
—
reporting, press once to cancel the
alarm reporting
— During or at-the-end of conversation,
press once to terminate two-way
voice communication
— In Programming Mode, press once to
return to Idle Mode
— Press & hold for 3 sec: dial the Non-
Emergency call. (See section 4.1.2.)
— Press & hold for 6 sec: enter
Learning Mode
— Press & hold for 16 sec: disable
mobility setting
— Backlight illuminates when off-hook
— Backlight flashes during the waiting
period until help arrives
5. Microphone
6. Speaker
REAR VIEW
7. GPRS/3G SIM Card Base
— This slot is for inserting a SIM card.
8. GPRS/3G Reset Button
— Press & hold for 1 sec: GPRS/3G
automatically resets
9. GPRS/3G Module LED Indicator (Red)
— When power is supplied to CTC-
1052, the LED will light up for 5
seconds.
— One flash per second indicates a
noraml 3G connection.
— One flash every five seconds
indicates no 3G connection/signal.
10. GPRS/3G Fault Indicator (Yellow)
— FLASH every 5 seconds: SIM card
missing
— 2 FLASHES every 5 seconds: No
signal/reception
— 3 FLASHES every 5 seconds:
GPRS/3G module abnormal
— 4 FLASHES every 5 seconds: SIM
card PIN code error
<<NNOOTTEE>>
) Fault indicator priorities: GPRS/3G
module abnormal > SIM card missing
> No signal/reception > SIM card PIN
code error
1
11. DC Jack
— DC 12V 1A switching power
connection
12. Battery Switch
13. Local Programming Telephone
Unit Input
— A special telephone cord to connect
CTC-1052 and your phone unit for
Local Programming (optional).
BACK VIEW
1.2. The Power Supply
z An AC power adapter is required to
connect to a wall outlet. Be sure only to
use an adapter with the appropriate AC
voltage rating to prevent component
damage. A DC 12V output and 1A
switching power is generally used to
power CTC-1052.
z In addition to the adapter, there is a
rechargeable battery inside CTC-1052,
which serves as a back-up in case of a
power failure.
z During normal operation, the AC power
adapter is used to supply power to CTC1052 and at the same time recharge the
battery. It takes approximately 72
fully charge the battery.
z The battery can be manually disconnected
by the battery switch located at the bottom
(covered with a rubber cap).
z Battery Switch is set as OFF by factory
default, the battery will not be charged
when AC power is connected, nor will it
serve as a back-up power source when
AC power is missing. You need to switch
the battery to ON after supplying AC
power to CTC-1052
hours to
14. Mounting Holes
15. Mounting Bracket
<<NNOOTTEE>>
) Please make sure the battery switch is
slid back to ON position (as marked)
after manually disconnected the
rechargable battery.
2
1.3. Insert GPRS/3G SIM Card
1.4. How to install the Control
CTC-1052 Panel features built-in GPRS/3G
communication facility to report to the
Monitoring Station.
z To Insert SIM card:
<<NNOOTTEE>>
) It is recommended to disable the SIM
card PIN code before inserting into the
Control Panel.
The GPRS/3G SIM card base is located on the
rear side of the unit:
z Insert the SIM card with the chip side
facing up.
Panel
Locating a suitable position for the
Control Panel
z The Control Panel requires main power
and a constant GPRS/3G reception.
z The Control Panel should be easily
accessible.
z The Control Panel should not be placed in
a damp location, such as a bathroom.
z The Control Panel should not be placed
close to any heat source, such as
microwave ovens, which can reduce
signal strength.
z The Control Panel should not be located
alongside other radio transmitting devices,
such as mobile phones, cordless phone,
or wireless computer network (Wi-Fi)
devices.
z Important: When drilling into a wall, ensure
there are no hidden cables or pipes.
z Push to the furthest extend, then press on
the edge of the SIM card firmly to secure it.
z SIM Card will delete its SMS message
whenever the CTC-1052 is powered on.
z To remove SIM card:
Press and release on the edge of SIM card, the
card will spring out.
Mounting the Control Panel
The Control Panel can be mounted on the wall
or wherever desired (e.g. on the table). Ensure
the Control Panel is fitted at approximately
chest height where the buttons, microphone,
and speaker can be easily accessed and
operated.
z Use the 2 holes of the Wall Mounting
Bracket as a template, mark off the holes’
positions.
z Drill 2 holes and insert the wall plugs if
fixing into plaster or brick.
z Screw the base to the wall.
z Hook the Control unit onto the Wall
Mounting Bracket (holding the unit with
the front facing you).
1.5. Compatible with Climax’s
CTC-1052 is compatible with Climax’s SMS
Editor, which is designed to facilitate SMS
remote programming via a PC. This tool allows
you to program the panel easily from your
computer, without sending complex SMS text
messages from a mobile phone.
3
SMS Editor
2. Learn-in the Devices
There are two methods to learn in devices:
local learning and command learning. Total
10 sensors are allowed to be learnt into the
system.
Wrist Transmitter ---- WTR
Pendant Transmitter ---- WTR
Water Sensor ---- WS
Fall Sensor
Local Learning
:
You can use the local learning method to
learn in 2 devices only. Refere to 2.1
Learning Pendant # 1 to learn in the first
device and then 2.2 Learning Pendant #2 to
learn in the second one.
1. Users can enable CTC-1052 to get into
the learning mode to learn in WTR- Series,
or Fall Sensor.
2. If you have learned the first device to the
system by following instructions in the 2.1
section, you are not allowed to use
Command 91 (Command Learning) to
learn in another device.
3. If you have learned the second device to
the sytem as instructed in the 2.2 section,
you are not allowed to use Command 92
(Command Learning) to learn in another
device.
Command Learning
:
1. Users can use Command #91 ~ 94 to
learn in devices into the system,
including PIR Sensor, Smoke Detector,
Panic Button, Carbon Monoxide, Wrist
& Neck Transmitter, Water Sensor,
Pendant Transmitter, WTR- series and
Fall Sensor. Please refer to 3.2
Programming Your 1052: Commands
91-94 for details.
2. Command 91 is designed to learn in
WTR- Series or Fall Sensor only.
3. Command 92 is designed to learn in
WTR- Series or Fall Sensor only.
4. Command 93 is designed to learn in
WTR- Series or Fall Sensor only for
silent reporitng.
5. Command 94 is designed to learn in
the following sensors:
PIR Sensor ----- PIR
Smoke Detector ---- SD
Carbon Monoxide ---- CO
Fixed Panic Button ---- PB
2.1. Learning Pendant #1
Step 1. From Idle mode, press and hold the
RESET button for 6 seconds.
Step 2. Once pressed, a button beep sound
will be heard. CTC-1052 will emit one
short beep at 3 sec., then a double
beep when it reaches 6 sec.
Step 3. Release the button after you heard the
double beep
be heard, indicating CTC-1052 is now
in Learning Mode. The RED LED
begins to flash.
Step 4. Press both the RESET
#1 buttons simultaneously until CTC-
1052 emits a double-beep to indicate
that the Pendant #1 has been learnt-in
successfully.
<<NNOOTTEE>>
) It is prohibited to learn-in another or the
same Pendant twice (CTC-1052 will
emit a long beep instead of doublebeeps), unless the previously learnt
pendant is removed first.
Step 5. Carry the Pendant & walk around
your house. Press the Pendant
button as you move and observe the
maximum range for its operation.
If CTC-1052 responds with one long
beep, the Pendent is within the
operation range.
Step 6. If there is a 2
wished to be learnt-in, proceed to
Steps 3 - 5
Learning Pendant #2
Step 7. Otherwise, press both RESET &
HELP buttons at the same time to exit
Learning Mode.
Or, CTC-1052 will exit Learning mode
automatically after 5 mins of inactivity.
CTC-1052 will emit a short beep and
the Red LED turns off to indicate the
system is back to Idle mode.
4
. Then, a short beep will
and Pendant
nd
Pendant (Pendant #2)
under the section
2.2. Learning Pendant #2
Step 1. From Idle mode, press and hold the
RESET button for 6 seconds
Step 2. Once pressed, a button beep sound
will be heard. CTC-1052 will emit one
short beep at 3 sec., then a double
beep when it reaches 6 sec.
Step 3. Release the button after you heard the
double beep
be heard, indicating CTC-1052 is now
in Learning Mode. The RED LED
begins to flash.
Step 4. Press both the HELP
buttons simultaneously until CTC1052 emits a double-beep to indicate
that the Pendant #2 has been learnedin successfully.
. Then, a short beep will
and Pendant #2
in Learning Mode. The RED LED
begins to flash.
Step 4. Press & hold the RESET
6 seconds (once pressed, a button
beep sound will be heard. CTC-1052
will emit one short beep at 3 sec., then
a long beep when it reaches 6 sec.)
Step 5. Release the button after you heard the
long beep
removed.
Step 6. Press both RESET & HELP
the same time to exit Learning Mode.
Or, CTC-1052 will exit Learning mode
automatically after 5 mins of inactivity.
CTC-1052 will emit a short beep and
the LED turns off to indicate the
system is back to Idle mode.
. Both Pendants have been
key again for
buttons at
<<NNOOTTEE>>
) It is prohibited to learn-in another or the
same Pendant twice (CTC-1052 will
emit a long beep instead of doublebeeps), unless the previously learnt
pendant is removed first.
Step 5. Carry the Pendant & walk around
your house. Press the Pendant
button as you move and observe the
maximum range for its operation.
If CTC-1052 responds with one long
beep, the Pendent is within the
operation range.
Step 6. Press both RESET & HELP
the same time to exit Learning Mode.
Or, CTC-1052 will exit Learning mode
automatically after 5 mins of inactivity.
CTC-1052 will emit a short beep and
the LED turns off to indicate the
system is back to Idle mode.
buttons at
2.3. Removing Pendant #1 &
Pendant #2
Step 1. From Idle mode, press and hold the
RESET button for 6 seconds.
Step 2. Once pressed, a button beep sound
will be heard. CTC-1052 will emit one
short beep at 3 sec., then a double
beep when it reaches 6 sec.
Step 3. Release the button after you heard the
double beep
be heard, indicating CTC-1052 is now
. Then, a short beep will
5
3. System Configuration
3.1. Entering Programming
Mode
Two CTC-1052 programming modes are
available: Local Programming Mode and
Remote Programming Mode.
<<NNOOTTEE>>
3.1.1. Local Programming Mode
From Idle mode, follow the steps below to
enter Local Programming mode.
Step 1. Plug in the telephone set into
Step 2. Pick up the handset.
RED LED lights up.
Step 3. Enter default ACCESS CODE, 1111
Step 4. CTC-1052 will emit 2 short beeps and
Step 5. Proceed to program system by
) GPRS/3G module will be powered
down when in Programming Mode.
When AC Power resumes or when
exits from Programming Mode,
GPRS/3G module will be powered on
again.
(Optional)
LOCAL PROGRAMMING input
located on the rear side of CTC-1052.
followed by #
the red LED starts to flash, indicating
it is in Programming Mode.
referring to the Commands in section
3.2 Programming Your 1052.
.
3.1.2. CTC-835 Programmer
CTC-835 is a powerful programming tool (sold
separetely) that features a built-in keypad and
LCD display to help you to program the
medical alarm panels effeciently and
conveniently. It also features Once-for-All
Uploading, which allows you program on a
computer via the supplied Pilot software and
you can then upload all the settings to the
medical alarm panel simultaneously with a
single mouse click.
For detailed usages, please refer to the
Operation Manual of CTC-835 Programmer.
3.1.3. SMS Remote Programming
CTC-1052 can be remotely programmed via
SMS commands. Please refer to section 3.3
SMS Remote Programming for usage.
3.2. Programming Your 1052
z How to enter Commands?
Please make sure CTC-1052 is in
Programming Mode (RED LED flashes
continuously) before trying any CTC-1052
Command Functions. Please refer to
section System Configuration, Entering
Programming Mode.
z Follow the protocol below to command
CTC-1052:
CC
# DTMF
ACK
Function
Selection
#
DTMF
ACK
<<NNOOTTEE>>
) Local programming is prohibited when
AC Power fails.
) The first digit of Access Code must be
entered within 15 seconds, otherwise
CTC-1052 will exit automatically.
) Failure to enter the correct Access
Code within 2 minutes will cause
CTC-1052 to exit the Programming
mode automatically.
) To exit Programming mode, enter 99
followed by #
on hook, or disconnect the
Programming telephone set.
, or place the handset
1. 2. 3. 4. 5. 6.
1. CC = 2-digit DTMF Command
2. # = Termination of the DTMF Command
3. ACK = DTMF Command
Acknowledgement
On CTC-1052:
Short beep
Long beep
On the programming phone set:
6
: Command succeeded
: Command failed
Short beep: Command succeeded
Command 01-04
Long beep
4. Function Selection
different Command you will have different
entering in this part, e.g. Tel. Number,
Account number, etc.
5. # = Terminates Function Selection
6. ACK = Function Selection
On CTC-1052:
Short beep
Long beep
On the programming phone set:
Short beep
Long beep
z Follow the Command Steps to program
your CTC-1052:
Step 1. Enter Command number (DTMF
Step 2. Press (#) to terminate the DTMF
Step 3. One short beep will be heard for
Step 4. Enter the desired Command function
: Command failed
= According to
Acknowledgement
: Command succeeded
: Command failed
: Command succeeded
: Command failed
Numeric Command, ex. (01), (02)…)
Command.
successful Command entry.
number.
Telephone Number Programming
z Used to program the 1
respectively.
z To program the 1
followed by (#). After one short beep, enter
(telephone number) followed by (#). CTC1052 will emit one beep signaling the 1
Tel. number was programmed successfully.
z Likewise, the 2
be programmed using Command (02), (03)
or (04) respectively.
<<NNOOTTEE>>
nd
, 3
st
- 4th Tel. numbers
st
Tel. number: enter (01)
rd
or 4th Tel. numbers can
) When entering the phone number,
entering (À) means a 3-sec. pause.
(ex. Switchboard system, extension,
etc.). For example, the phone number
is 21111111 and extension number is
255. Enter: 21111111*255 .
) Up to 20 digits including (À) are
allowed for each telephone number.
Delete Telephone Number：
z To delete the 1
followed by (#), after one short beep, enter
another (#). CTC-1052 will emit another
short beep, signaling the 1
erased.
z Likewise, you can erase the respective 2
rd
3
or 4th Tel. Numbers, by following the
above procedure.
st
Tel. number, enter (01)
st
Tel. number is
st
nd
,
Step 5. Enter (#) to terminate the Command
Operation.
Step 6. CTC-1052 will emit a short beep,
indicating successful programming.
The maximum interval between key strokes is
2 minutes. Otherwise, commands will be
ignored and CTC-1052 will automatically exit
to Idle Mode.
z Any erroneous programming must be
rectified and program again correctly.
Command 05-06
Select Telephone Number for Alarm
Reporting and Status Reporting
<<IIMMPPOORRTTAANNTT NNOOTTEE>>
If the Tel. number is selected in
Commands #5, #6 and #7, then
Command #7 holds the top priority to
overwrite the setting. The Tel. number
selected in Command #7 will not be
used for alarm and/or status reporting.
z Command (05): Select which telephone
number & GPRS/IP (1-6) is/are to be used
for Alarm Reporting.
z Command (06): Select which telephone
7
number & GPRS/IP (1-6) is/are to be used
for Status Reporting.
z Available Key-in options:
2nd, 3rd & 4th Tel. #s
1st, 2nd, 3
rd
& 4th Tel. #s
(234)
(1234)
Tel. Number /
IP Address
1st Tel. #
2nd Tel. #
3rd Tel. #
th
4
Tel. #
5th GPRS1 #
6th GPRS2 #
1st & 2
nd
Tel. #s
1st & 3rd Tel. #s
1st & 4th Tel. #s
1st Tel & 5th GPRS. #s
1st Tel & 6th GPRS. #s
2nd & 3rd Tel. #s
Function Selection
Sequence
(1)
(2)
(3)
(4)
(5)
(6)
(12)
(13)
(14)
(15)
(16)
(23)
1st, 2nd, 3rd, 4th Te l . & 5th
(12345)
GPRS. #s
1st, 2nd, 3rd, 4th Te l . 5
th
6
GPRS. #s
th
&
(123456)
z Factory default is set as (123456). Alarm &
Status will be reported to all of 4 Telephone
Numbers+2 GPRS (IP).
<<NNOOTTEE>>
) The Tel. number selected in Command
#7 will not be used for alarm and/or
status reporting, even if it is selected
in command #5 and/or #6.
) When multiple Tel. numbers are
selected, CTC-1052 will always dial in
respective programmed order.
) The latest Command (05-06) setting(s)
will overwrite any previously enter
setting(s).
) When CTC-1052 reports, GPRS has
higher proity than phone reporting.
2nd & 4th Tel. #s
2nd Tel & 5th GPRS. #s
2nd Tel & 6th GPRS. #s
3rd & 4th Tel. #s
3rd Tel & 5th GPRS. #s
3rd Tel & 6th GPRS. #s
4th Tel & 5th GPRS. #s
4th Tel & 6th GPRS. #s
th
5
& 6th GPRS. #s
1st, 2nd & 3rd Tel. #s
1st, 2nd & 4th Tel. #s
(24)
(25)
(26)
(34)
(35)
(36)
(45)
(46)
(56)
(123)
(124)
Command 07
Select Telephone Number for Nonemergency call
This command is used to select which
z
telephone number will be used for nonemergency call.
z The selected Tel. number will not be used
for alarm, status, other alarm and/or
Mobility reporting, even if it is selected in
command #5 and/or #6.
z Available key-in options:
Tel. Number
Disable
1st Tel. #
2nd Tel. #
Function Selection
Sequence
(0)
(1)
(2)
1st , 3rd & 4th Tel. #s
(134)
3rd Tel. #
th
4
Tel. #
8
(3)
(4)
z Factory default is set as (0) disable. Non-
emergency call will be reported to all of 4
Telephone Numbers.
z Please refer to section 4.1.2 for more
information.
Digital
Reporting
Method
(0) Contact ID
(1) Scancom
(2) Tunstall
z Non-emergency calls can be made both
when the Control Panel has a normal AC
power supply and when the Control
Panel’s AC power fails. When the Control
Panel has the AC failure condition, nonemergency can be made by pressing and
hold the Reset button for 3 seconds. Then
the main unit will emit a beep every 2
seconds for 20 seconds until the Red LED
lights on, indicating the 3G module wakes
up to call out. Before the Red LED lights
on, you can press the Reset Button to
cancel calling.
<<NNOOTTEE>>
) Command #07 can’t be used for GPRS
setting.
Command 10-14
Account Number Programming
z Commands (10-14) are used to set the
account number for the telephone numbers
used for Digital Reporting.
z Command (10): Set the same account
number for all telephone numbers.
z Command (11-14): Set the account
numbers for the 1
for Digital Reporting respectively.
z In (Function Selection) key in 4 or 6 digit
Account Number.
st-4th
Tel. numbers used
Speech
Method
SMS
Reporting
Method
z (0), Contact ID, is set as factory default for
all 4 telephone Numbers.
<<NNOOTTEE>>
(3)
(4) SMS (CID)
Open Two-way
communication
) The latest Command (20-24) setting(s)
will overwrite any previously entered
setting(s).
) If any of Digital Reporting Methods
is selected:
Once alarm or emergency data is
successfully transmitted, CTC-1052
will automatically enter specific
Follow-On and/or Call Back Mode as
specified by Command (38).
) If Speech Method is selected:
After the dialing for alarm/emergency
trigger is successful, CTC-1052 opens
a two-way voice communication
between the Call Recipient and CTC1052 for 1-10 minutes (set by
Command #46).
Command 20-24
Reporting Method
z Commands (20-24) are used to program
the Alarm reporting method for each Tel.
Number.
z Command (20): Program the same Alarm
Reporting Method for all
z Command (21-24): Program the alarm
reporting method for the 1
Numbers respectively.
z Available Options:
Method
Function
Selection
4 Tel. Numbers.
st-4th
Tel.
If the Call Recipient needs more talk
time, they can press any keys except
9 on their phone set to add another 110 minutes (set by Command #46).
To terminate the call, press (9) or
RESET BUTTON on CTC-1052.
During the Speech
will emit two beeps via the telephone
handset to alert the call recipient the
remaining time of 20 & 10 secs.
During the Speech
no any DTMF command pressed, the
call will automatically hang-up and be
recorded as an unsuccessful call. It
will retry up to a max. of 4 times on
each Tel. Number accordingly.
9
period, CTC-1052
period, if there is
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