Clevo P170HM, P170HM3 Service Manual

P170HM/P170HM3 SERVICE MANUAL

Notebook Computer

P170HM/P170HM3

Service Manual

Preface

Notice

The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.

This publication and any accompanying software may not, in whole or in part, be reproduced, translated, transmitted or reduced to any machine readable form without prior consent from the vendor, manufacturer or creators of this publication, except for copies kept by the user for backup purposes.

Brand and product names mentioned in this publication may or may not be copyrights and/or registered trademarks of their respective companies. They are mentioned for identification purposes only and are not intended as an endorsement of that product or its manufacturer.

Version 1.0 Febrauary 2012

Trademarks

Intel and Intel Core are trademarks of Intel Corporation. Windows® is a registered trademark of Microsoft Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective companies.

About this Manual

This manual is intended for service personnel who have completed sufficient training to undertake the maintenance and inspection of personal computers.

It is organized to allow you to look up basic information for servicing and/or upgrading components of the P170HM/ P170HM3 series notebook PC.

The following information is included:

Chapter 1, Introduction, provides general information about the location of system elements and their specifications. Chapter 2, Disassembly, provides step-by-step instructions for disassembling parts and subsystems and how to upgrade elements of the system.

Preface

Appendix A, Part Lists Appendix B, Schematic Diagrams Appendix C, Updating the FLASH ROM BIOS

Preface

III

Preface

IMPORTANT SAFETY INSTRUCTIONS

Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock and injury to persons when using any electrical equipment:

1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

5. This product is intended to be supplied by a Listed Power Unit with an AC Input of 100 - 240V, 50 - 60Hz, DC Output of 19V, 11.57A (220 Watts) minimum AC/DC Adapter.

CAUTION

This Computer’s Optical Device is a Laser Class 1 Product

Instructions for Care and Operation

The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions:

1. Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.

Preface

Do not expose the computer to any shock or vibration.

Do not place it on an unstable surface.

Do not place anything heavy on the computer.

2. Keep it dry, and don’t overheat it. Keep the computer and power supply away from any kind of heating element. This

is an electrical appliance. If water or any other liquid gets into it, the computer could be badly damaged.

Do not expose it to excessive heat or direct sunlight.

Do not leave it in a place where foreign matter or moisture may affect the system.

Don’t use or store the computer in a humid environment.

Do not place the computer on any surface which will block the vents.

3. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save

your work. Remember to periodically save your data as data may be lost if the battery is depleted.

Do not turn off the power until you properly shut down all programs.

Do not turn off any peripheral devices when the computer is on.

Do not disassemble the computer by yourself.

Perform routine maintenance on your computer.

Preface



Power Safety

Warning

Before you undertake any upgrade procedures, make sure that you have turned off the power, and disconnected all peripherals and cables (including telephone lines). It is advisable to also remove your battery in order to prevent accidentally turning the machine on.

4. Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong mag-

netic fields. These can hinder proper performance and damage your data.

5. Take care when using peripheral devices.

Preface

Use only approved brands of peripherals.

Unplug the power cord before attaching peripheral devices.

Power Safety

The computer has specific power requirements:

• Only use a power adapter approved for use with this computer.

• Your AC adapter may be designed for international travel but it still requires a steady, uninterrupted power supply. If you are unsure of your local power specifications, consult your service representative or local power company.

• The power adapter may have either a 2-prong or a 3-prong grounded plug. The third prong is an important safety feature; do not defeat its purpose. If you do not have access to a compatible outlet, have a qualified electrician install one.

• When you want to unplug the power cord, be sure to disconnect it by the plug head, not by its wire.

• Make sure the socket and any extension cord(s) you use can support the total current load of all the connected devices.

• Before cleaning the computer, make sure it is disconnected from any external power supplies.

Do not plug in the power cord if you are wet.

Do not use the power cord if it is broken.

Do not place heavy objects on the power cord.

Battery Precautions



Battery Disposal

The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal.

Caution

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used battery according to the manufacturer’s instructions.

Battery Level

Click the battery icon in the taskbar to see the current battery level and charge status. A battery that drops below a level of 10% will not allow the computer to boot up. Make sure that any battery that drops below 10% is recharged within one week.

• Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer.

• Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.

• Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode.

• Do not try to repair a battery pack. Refer any battery pack repair or replacement to your service representative or qualified service personnel.

• Keep children away from, and promptly dispose of a damaged battery. Always dispose of batteries carefully. Batteries may explode or leak if exposed to fire, or improperly handled or discarded.

• Keep the battery away from metal appliances.

• Affix tape to the battery contacts before disposing of the battery.

• Do not touch the battery contacts with your hands or metal objects.

Battery Guidelines

The following can also apply to any backup batteries you may have.

• If you do not use the battery for an extended period, then remove the battery from the computer for storage.

• Before removing the battery for storage charge it to 60% - 70%.

• Check stored batteries at least every 3 months and charge them to 60% - 70%.

Preface

VII

Preface

130 ﾟ

Figure 1

Opening the Lid/LCD/

Computer with AC/DC

Adapter Plugged-In

Preface

System Startup

1. Remove all packing materials.

2. Place the computer on a stable surface.

3. Insert the battery and tighten the screws.

4. Securely attach any peripherals you want to use with the computer (e.g. keyboard and mouse) to their ports.

5. Attach the AC/DC adapter to the DC-In jack at the rear of the computer, then plug the AC power cord into an outlet, and connect the AC power cord to the AC/ DC adapter.

6. Use one hand to raise the lid/LCD to a comfortable viewing angle (do not to exceed 130 degrees); I>Figure 1) to support the base of the computer (Note: Never lift the computer by the lid/LCD).

7. Press the power button to turn the computer “on”.

use the other hand (as illustrated in <Hyperlink B n

VIII

Contents

Preface

Introduction ..............................................1-1

Overview .........................................................................................1-1

External Locator - Top View with LCD Panel Open ......................1-4

External Locator - Front & Right side Views .................................1-5

External Locator - Left Side & Rear View .....................................1-6

External Locator - Bottom View ..................................................... 1-7

Mainboard Overview - Top (Key Parts) .........................................1-8

Mainboard Overview - Bottom (Key Parts) .................................... 1-9

Mainboard Overview - Top (Connectors) ..................................... 1-10

Mainboard Overview - Bottom (Connectors) ...............................1-11

Disassembly ...............................................2-1

Overview .........................................................................................2-1

Maintenance Tools ..........................................................................2-2

Connections ..................................................................................... 2-2

Maintenance Precautions .................................................................2-3

Disassembly Steps ...........................................................................2-4

Removing the Battery ......................................................................2-5

Removing the Hard Disk Drive ....................................................... 2-6

Removing the Optical (CD/DVD) Device ...................................... 2-9

Removing the Hard Disk from the Secondary HDD Bay .............2-10

Removing the Primary System Memory (RAM) .........................2-12

Removing the Secondary System Memory (RAM) ......................2-14

Removing the Wireless LAN Module ........................................... 2-16

Removing and Installing the Processor ......................................... 2-17

Removing and Installing the Video Card ...................................... 2-20

Removing the Microphone ............................................................2-22

Part Lists ..................................................A-1

Part List Illustration Location ........................................................A-2

Top with Fingerprint (P170HM) ....................................................A-3

Top without Fingerprint (P170HM) ............................................. A-4

Top with Fingerprint (P170HM3) ................................................. A-5

Top without Fingerprint (P170HM3) ........................................... A-6

Bottom .......................................................................................... A-7

LCD ............................................................................................... A-8

HDD .............................................................................................. A-9

COMBO ....................................................................................... A-10

DVD-Dual Drive .......................................................................... A-11

Schematic Diagrams................................ B-1

System Block Diagram ...................................................................B-2

Processor 1/7 ...................................................................................B-3

Processor 2/7 ...................................................................................B-4

Processor 3/7 ...................................................................................B-5

Processor 4/7 ...................................................................................B-6

Processor 5/7 ...................................................................................B-7

Processor 6/7 ...................................................................................B-8

Processor 7/7 ...................................................................................B-9

DDRIII CHA SO-DIMM_0 ..........................................................B-10

DDRIII CHA SO-DIMM_1 ..........................................................B-11

DDRIII CHB SO-DIMM_0 ..........................................................B-12

DDRIII CHB SO-DIMM_1 ..........................................................B-13

MXM PCI-E .................................................................................B-14

Panel, Inverter, CRT .....................................................................B-15

1394_JMB380C ............................................................................B-16

DVI ...............................................................................................B-17

HDMI ............................................................................................B-18

CougarPoint - M 1/9 .....................................................................B-19

CougarPoint - M 2/9 .....................................................................B-20

CougarPoint - M 3/9 .....................................................................B-21

CougarPoint - M 4/9 .....................................................................B-22

Preface

CougarPoint - M 5/9 ..................................................................... B-23

CougarPoint - M 6/9 ..................................................................... B-24

CougarPoint - M 7/9 ..................................................................... B-25

CougarPoint - M 8/9 ..................................................................... B-26

CougarPoint - M 9/9 ..................................................................... B-27

3G, CCD ....................................................................................... B-28

Mini PCIE, LID ............................................................................ B-29

LED, Hotkey, LID SW, Fan ......................................................... B-30

RJ45 .............................................................................................. B-31

Codec Realtek ALC892 ............................................................... B-32

APA2010D1-TPA2008D2 ........................................................... B-33

KBC-ITE IT8519 .........................................................................B-34

USB, TP, FP, MULTI-CONN ...................................................... B-35

Card Reader (JMC 251C) ............................................................. B-36

USB 3.0 ........................................................................................ B-37

VDD3, VDD5 ............................................................................... B-38

Preface

5V, 3.3V, 5VS, 3VS, 1.5VS, VIN1 .............................................. B-39

Power 1.05VS, 1.05VS_VTT ....................................................... B-40

Power 1.5V/VTT_MEM .............................................................. B-41

Power 1.8VS ................................................................................. B-42

Power V-Core 1 ............................................................................ B-43

Power V-Core 2 ............................................................................ B-44

AC_In, Charger ............................................................................ B-45

Power 0.85VS ............................................................................... B-46

Audio Board ................................................................................. B-47

X5100 ODD Board ....................................................................... B-48

X5100 Click Board ....................................................................... B-49

X5100 LED 1 Board .................................................................... B-50

X5100 LED 2 Board .................................................................... B-51

X5100 LED 3 Board .................................................................... B-52

X7100 HDD & ODD Board ......................................................... B-53

X7100 CIR ................................................................................... B-54

X7100 LED Board ........................................................................B-55

X7100 Click Board .......................................................................B-56

X7100 Fingerprint Board ..............................................................B-57

TPM ..............................................................................................B-58

X5100 HDD Board .......................................................................B-59

Updating the FLASH ROM BIOS......... C-1

Chapter 1: Introduction

Overview

This manual covers the information you need to service or upgrade the P170HM/P170HM3 series notebook computer. Information about operating the computer (e.g. getting started, and the Setup utility) is in the User’s Manual. Information about drivers (e.g. VGA & audio) is also found in User’s Manual. That manual is shipped with the computer.

Operating systems (e.g. Windows Vista, Windows 7, etc.) have their own manuals as do application software (e.g. word processing and database programs). If you have questions about those programs, you should consult those manuals.

Introduction

The P170HM/P170HM3 series notebook is designed to be upgradeable. See Disassembly on page 2 - 1 for a detailed description of the upgrade procedures for each specific component. Please note the warning and safety information indicated by the “” symbol.

The balance of this chapter reviews the computer’s technical specifications and features.

1.Introduction

Overview 1 - 1

Introduction



Latest Specification Information

The specifications listed here are correct at the time of sending them to the press. Certain items (particularly processor types/speeds) may be changed, delayed or updated due to the manufacturer's release schedule. Check with your service center for more details.



CPU

The CPU is not a user serviceable part. Accessing the CPU in any way may violate your warranty.

Specifications

1.Introduction

Processor Options

Intel® Core™ i7 Processor Extreme Edition i7-2920XM (2.50GHz)

8MB L3 Cache, 32nm, DDR3-1600MHz, TDP 55W

Intel® Core™ i7 Processor i7-2820QM (2.30GHz)

8MB L3 Cache, 32nm, DDR3-1600MHz, TDP 45W

i7-2720QM (2.20GHz) , i7-2630QM (2.0GHz)

6MB L3 Cache, 32nm, DDR3-1600MHz, TDP 45W

i7-2520M (2.50GHz)

3MB L3 Cache, 32nm, DDR3-1333MHz, TDP 35W

Memory

*Four 204 Pin SO-DIMM Sockets Supporting DDR3 1333/

1600** MHz Memory Modules

Memory Expandable up to 16GB

Compatible with 2GB or 4GB Modules

*Note: Four SO-DIMMs are only supported by Quad-Core CPUs; Dual-Core CPUs support two SO-DIMMs maximum

**Note:

1600 MHz Memory Modules

Quad-Core CPUs to a maximum of two SO-DIMMs

are only supported by

BIOS

AMI BIOS (32Mb SPI Flash-ROM)

LCD

P170HM:

17.3" (43.94cm) FHD (1920 * 1080)

P170HM3:

17.3" (43.94cm) FHD (1920 * 1080), 120Hz Support 3D solution with NV 3D VISION Kit (Shutter Glasses Only) Built-in 3D IR Emitter

Core Logic

Intel® HM67 Chipset

Pointing Device

Built-in Touchpad (scrolling key functionality integrated)

Keyboard

Full-size “WinKey” keyboard with numeric keypad

Video Adapter

P170HM:

nVIDIA® GeForce GTX 485M PCIe Video Card 2GB GDDR5 Video RAM on board