Clevo NK50SB, NK50SE, NK60SB, NK60SE, NK70SB User guide

V20.1.00

Preface

Notice

The company reserves the right to revise this publication or to change its contents without notice. Information
contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or
any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear
in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse)
of this publication.
This publication and any accompanying software may not, in whole or in part, be reproduced, translated, trans­mitted or reduced to any machine readable form without prior consent from the vendor, manufacturer or creators
of this publication, except for copies kept by the user for backup purposes.
Brand and product names mentioned in this publication may or may not be copyrights and/or registered trade­marks of their respective companies. They are mentioned for identification purposes only and are not intended
as an endorsement of that product or its manufacturer.
©April 2020

Trademarks

Intel, Pentium and Intel Celeron are trademarks/registered trademarks of Intel Corporation.

I

Preface

R&TTE Directive

This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Direc­tive 1999/5/EC.

This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Lux­embourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland,
United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slov­enia.

ErP Off Mode Power Consumption Statement:

The figures below note the power consumption of this computer in compliance with European Commission (EC)
regulations on power consumption in off mode:

• Off Mode < 0.5W

II

Preface

CE Marking

This device has been tested to and conforms to the regulatory requirements of the European Union and has at­tained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies
to products regulated by certain European health, safety and environmental protection legislation. The CE Mark
is obligatory for products it applies to: the manufacturer affixes the marking in order to be allowed to sell his
product in the European market.

This product conforms to the essential requirements of the R&TTE directive 1999/5/EC in order to attain CE
Marking. A notified body has determined that this device has properly demonstrated that the requirements of the
directive have been met and has issued a favorable certificate of expert opinion. As such the device will bear the
notified body number 0560 after the CE mark.

The CE Marking is not a quality mark. Foremost, it refers to the safety rather than to the quality of a product.
Secondly, CE Marking is mandatory for the product it applies to, whereas most quality markings are voluntary.

III

Preface

FCC Statement

(Federal Communications Commission)

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not in­stalled and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Re orient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the service representative or an experienced radio/TV technician for help.

Operation is subject to the following two conditions:

1. This device may not cause interference.

And

2. This device must accept any interference, including interference that may cause undesired operation of the
device.

IV

FCC RF Radiation Exposure Statement:



Warning

Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not ex­pressly approved by the manufacturer for compliance with the above standards could void your authority to operate the
equipment.

1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator
and your body.

Preface

V

Preface

IMPORTANT SAFETY INSTRUCTIONS

Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury
to persons when using any electrical equipment:

1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.

2. Avoid using this equipment with a telephone line (other than a cordless type) during an electrical storm. There
may be a remote risk of electrical shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may
explode. Check with local codes for possible special disposal instructions.

5. This product is intended to be supplied by a Listed Power Unit according to the model’s requirements:

• Full Range AC/DC Adapter - AC Input 100 - 240V, 50 - 60Hz, DC Output 19.5V, 7.7A (150 Watts) minimum.

VI

Preface

Instructions for Care and Operation

The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions:

1. Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.

Do not expose the computer
to any shock or vibration.

Do not place it on an unstable
surface.

Do not place anything heavy
on the computer.

2. Keep it dry, and don’t overheat it. Keep the computer and power supply away from any kind of heating ele-
ment. This is an electrical appliance. If water or any other liquid gets into it, the computer could be badly dam­aged.

Do not expose it to excessive
heat or direct sunlight.

Do not leave it in a place
where foreign matter or mois­ture may affect the system.

Don’t use or store the com­puter in a humid environment.

Do not place the computer on
any surface that will block the
Vents/Fan Intakes.

VII

Preface

3. Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other
strong magnetic fields. These can hinder proper performance and damage your data.

4. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget
to save your work. Remember to periodically save your data as data may be lost if the battery is depleted.

Do not turn off the power
until you properly shut down
all programs.

Do not turn off any peripheral
devices when the computer is
on.

5. Take care when using peripheral devices.

Use only approved brands of
peripherals.

VIII

Do not disassemble the com­puter by yourself.

Unplug the power cord befor e
attaching peripheral devices.

Perform routine maintenance
on your computer.

Servicing



Bottom Cover Removal Warning

Users should not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of
your warranty. If you need to replace/remove the hard disk/RAM/optical device etc., for any reason, please contact your dis­tributor/supplier for further information.

Removal Warning

When removing any cover(s) and screw(s) for the purposes of device upgrade, remember to replace the cover(s) and
screw(s) before restoring power to the system.

Also note the following when the cover is removed:

• Hazardous moving parts.

• Keep away from moving fan blades.

Do not attempt to service the computer yourself. Doing so may violate your warranty and may expose you and
the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from
the power supply. Then refer servicing to qualified service personnel under any of the following conditions:

• When the power cord or AC/DC adapter is damaged or frayed.

• If the computer has been exposed to rain or other liquids.

• If the computer does not work normally when you follow the operating instructions.

• If the computer has been dropped or damaged (do not touch the poisonous liquid if the LCD panel breaks).

• If there is an unusual odor, heat or smoke coming from your computer.

Preface

IX

Preface



Power Safety

Warning

Before you undertake
any upgrade proce­dures, make sure that
you have turned off the
power, and discon­nected all peripherals
and cables (including
telephone lines and
power cord).

You must also remove
your battery in order to
prevent accidentally
turning the machine
on. Before removing

the battery discon­nect the AC/DC
adapter from the
computer.

Power Safety

The computer has specific power requirements:

• Only use a power adapter approved for use with this computer.

• Your AC/DC adapter may be designed for international travel but it still requires a steady,
uninterrupted power supply. If you are unsure of your local power specifications, consult
your service representative or local power company.

X

• The power adapter may have either a 2-prong or a 3-prong grounded plug. The third prong
is an important safety feature; do not defeat its purpose. If you do not have access to a
compatible outlet, have a qualified electrician install one.

• When you want to unplug the power cord, be sure to disconnect it by the plug head, not by
its wire.

• Make sure the socket and any extension cord(s) you use can support the total current load
of all the connected devices.

• Before cleaning the computer, make sure it is disconnected from any external power sup­plies (i.e. AC/DC adapter or car adapter).

Do not plug in the power
cord if you are wet.

Do not use the power cord if
it is broken.

Do not place heavy objects
on the power cord.

Preface

Polymer Battery Precautions

Note the following information which is specific to polymer batteries only, and where applicable, this overrides
the general battery precaution information overleaf.

• Polymer batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mecha­nism and is not a cause for concern.

• Use proper handling procedures when using polymer batteries. Do not use polymer batteries in high ambient tempera­ture environments, and do not store unused batteries for extended periods.

• If you are working in areas of low temperature use the AC/DC adapter to power the computer.

See also the general battery precautionary information overleaf for further information.

XI

Preface



Battery Disposal & Caution

The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life,
under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with
your local solid waste officials for details in your area for recycling options or proper disposal.

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the
manufacturer. Discard used battery according to the manufacturer’s instructions.

General Battery Precautions

• Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer.

• Do not remove any batteries from the computer while it is powered on.

• Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even
if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly
result in fire.

• If you do not use the battery for an extended period, then remove the battery from the computer for storage.

• Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode.

• Do not try to repair a battery pack. Refer any battery pack repair or replacement to your service representative or qual­ified service personnel.

• Keep children away from, and promptly dispose of a damaged battery. Always dispose of batteries carefully. Batteries
may explode or leak if exposed to fire, or improperly handled or discarded.

• Keep the battery away from metal appliances.

• Affix tape to the battery contacts before disposing of the battery.

• Do not touch the battery contacts with your hands or metal objects.

XII

Preface

Cleaning

Do not apply cleaner directly to the computer; use a soft clean cloth.
Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer.

Cleaning Instructions

(For Computer Models Supplied with Light Blue Cleaning Cloth)

Some computer models in this series come supplied with a light blue cleaning cloth. To clean the computer case
with this cloth follow the instructions below:

1. Power off the computer and peripherals.

2. Disconnect the AC/DC adapter from the computer.

3. Use a little water to dampen the cloth slightly.

4. Clean the computer case with the cloth.

5. Dry the computer with a dry cloth, or allow it time to dry before turning on.

6. Reconnect the AC/DC adapter and turn the computer on.

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Preface



Power Off Before Traveling

Make sure that your notebook is completely powered off before putting it into a travel bag (or any such container). Putting a
notebook which is powered on in a travel bag may cause the Vents/Fan Intakes to be blocked. To prevent your computer
from overheating make sure nothing blocks the Vent/Fan Intakes while the computer is in use.

Travel Considerations

As you get ready for your trip, run through this list to make sure the system is ready to go:

1. Check that the battery pack and any spares are fully charged.

2. Power off the computer and peripherals.

3. Close the display panel and make sure it’s latched.

4. Disconnect the AC/DC adapter and cables. Stow them in the carrying bag.

5. The AC/DC adapter uses voltages from 100 to 240 volts so you won’t need a second voltage adapter. However,

check with your travel agent to see if you need any socket adapters.

6. Put the notebook in its carrying bag and secure it with the bag’s straps.

7. If you’re taking any peripherals (e.g. a printer, mouse or digital camera), pack them and those devices’ adapters

and/or cables.

8. Anticipate customs - Some jurisdictions may have import restrictions or require proof of ownership for both hard-

ware and software. Make sure your “papers” are handy.

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Preface

On the Road

In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting,
keep these points in mind:

Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very
common. Don’t check it with “normal” luggage. Baggage handlers may not be sufficiently careful. Avoid knock­ing the computer against hard objects.

Beware of Electromagnetic fields - Devices such as metal detectors & X-ray machines can damage the com­puter, hard disk, floppy disks, and other media. They may also destroy any stored data - Pass your computer and
disks around the devices. Ask security officials to hand-inspect them (you may be asked to turn it on). Note:
Some airports also scan luggage with these devices.

Fly safely - Most airlines have regulations about the use of computers and other electronic devices in flight.
These restrictions are for your safety, follow them. If you stow the notebook in an overhead compartment, make
sure it’s secure. Contents may shift and/or fall out when the compartment is opened.

Get power where you can - If an electrical outlet is available, use the AC/DC adapter and keep your battery(ies)
charged.

Keep it dry - If you move quickly from a cold to a warm location, water vapor can condense inside the computer.
Wait a few minutes before turning it on so that any moisture can evaporate.

XV

Preface

Developing Good Work Habits

Developing good work habits is important if you need to work in front of the computer for long periods of time.
Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or
other joints. The following are some tips to reduce the strain:

• Adjust the height of the chair and/or desk so that the keyboard is at or slightly below the
level of your elbow. Keep your forearms, wrists, and hands in a relaxed position.

• Your knees should be slightly higher than your hips. Place your feet flat on the floor or on
a footrest if necessary.

• Use a chair with a back and adjust it to support your lower back comfortably.

• Sit straight so that your knees, hips and elbows form approximately 90-degree angles
when you are working.

• Take periodic breaks if you are using the computer for long periods of time.

Remember to:

• Alter your posture frequently.

• Stretch and exercise your body several times a day.

• Take periodic breaks when you work at the computer for long periods of time. Frequent
and short breaks are better than fewer and longer breaks.

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Preface

Lighting

Proper lighting and a comfortable viewing angle can reduce eye strain and shoulder and neck muscle fatigue.

• Position the display to avoid glare or reflections from overhead lighting or outside sources of light.

• Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly.

• Position the display directly in front of you at a comfortable viewing distance.

• Adjust the display-viewing angle to find the best position.

LCD Screen Care

To prevent image persistence on LCD monitors (caused by the continuous display of graphics on the screen for
an extended period of time) take the following precautions:

•Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time.

• Use a rotating, moving or blank screen saver (this prevents an image from being displayed too long).

• Rotate desktop background images every few days.

• Turn the monitor off when the system is not in use.

LCD Electro-Plated Logos

Note that in computers featuring a raised LCD electro-plated logo, the logo is covered by a protective adhesive.
Due to general wear and tear, this adhesive may deteriorate over time and the exposed logo may develop sharp
edges. Be careful when handling the computer in this case, and avoid touching the raised LCD electro-plated
logo. Avoid placing any other items in the carrying bag which may rub against the top of the computer during
transport. If any such wear and tear develops contact your distributor/supplier.

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XVIII

Preface

Contents

Notice .............................................................................................................................................................I

ErP Off Mode Power Consumption Statement: ........................................................................................... II

FCC Statement ............................................................................................................................................IV

FCC RF Radiation Exposure Statement: ..................................................................................................... V

Instructions for Care and Operation ......................................................................................................... VII

Servicing .....................................................................................................................................................IX

Power Safety ................................................................................................................................................ X

Polymer Battery Precautions ......................................................................................................................XI

General Battery Precautions ..................................................................................................................... XII

Cleaning ................................................................................................................................................... XIII

Cleaning Instructions ............................................................................................................................... XIII

Travel Considerations ..............................................................................................................................XIV

Quick Start Guide

Overview ....................................................................................................................................................1-1

Advanced Users .........................................................................................................................................1-2

Beginners and Non-Advanced Users .........................................................................................................1-2

Warning Boxes ..........................................................................................................................................1-2

Not Included ..............................................................................................................................................1-3

Model Differences .....................................................................................................................................1-3

System Startup ...........................................................................................................................................1-4

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Preface

System Software ........................................................................................................................................1-5

LCD Panel Open - Model A ......................................................................................................................1-6

LCD Panel Open - Model B ......................................................................................................................1-7

LCD Panel Open - Model C ......................................................................................................................1-8

LED Indicators ...........................................................................................................................................1-9

Keyboard ..................................................................................................................................................1-10

Illuminated Color LED Keyboard ...........................................................................................................1-11

Keyboard Backlight LED Device ............................................................................................................1-12

Keyboard Shortcuts .................................................................................................................................1-13

Function/Hot Key Indicators ...................................................................................................................1-14

Control Center .........................................................................................................................................1-15

Flexikey® Application ............................................................................................................................1-16

Front & Rear Views .................................................................................................................................1-17

Right View ...............................................................................................................................................1-18

Left View .................................................................................................................................................1-20

Bottom View - Model A ..........................................................................................................................1-21

Bottom View - Model B ..........................................................................................................................1-22

Bottom View - Model C ..........................................................................................................................1-23

Windows 10 Start Menu ..........................................................................................................................1-24

Right-Clicking the Windows Logo In Start Menu ..................................................................................1-25

Windows 10 Control Panel ......................................................................................................................1-27

Settings ....................................................................................................................................................1-28

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Preface

Windows 10 Taskbar ...............................................................................................................................1-29

Action Center ...........................................................................................................................................1-30

Video Features .........................................................................................................................................1-31

Microsoft Hybrid Graphics ......................................................................................................................1-31

Power Options .........................................................................................................................................1-37

Features & Components

Overview ....................................................................................................................................................2-1

Hard Disk Drive/Solid State Drive ............................................................................................................2-2

Multi-in-1 Card Reader ..............................................................................................................................2-3

Touchpad and Buttons/Mouse ...................................................................................................................2-4

Touchpad Sensitivity .................................................................................................................................2-4

Mouse Properties Control Panel ................................................................................................................2-5

Mouse & Touchpad Devices .....................................................................................................................2-7

Realtek Audio Console ............................................................................................................................2-14

Realtek Audio Console - Main ................................................................................................................2-15

Realtek Audio Console - Speakers ..........................................................................................................2-16

Realtek Audio Console - Microphone .....................................................................................................2-17

Realtek Audio Console - Device Advanced Settings ..............................................................................2-18

Power Management

Overview ....................................................................................................................................................3-1

The Power Sources ....................................................................................................................................3-2

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Preface

AC/DC Adapter .........................................................................................................................................3-2

Battery ........................................................................................................................................................3-2

Turning On the Computer ..........................................................................................................................3-3

Shutting the Computer Down ....................................................................................................................3-4

Power Plans ...............................................................................................................................................3-5

Power-Saving States ..................................................................................................................................3-7

Sleep ..........................................................................................................................................................3-7

Hibernate ....................................................................................................................................................3-8

Shut down ..................................................................................................................................................3-8

Configuring the Power Buttons .................................................................................................................3-9

Resuming Operation ................................................................................................................................3-11

Settings Menu Power Controls ................................................................................................................3-13

Battery Information .................................................................................................................................3-16

Battery Power ..........................................................................................................................................3-16

Power Slider Settings ...............................................................................................................................3-17

Conserving Battery Power .......................................................................................................................3-18

Battery Life ..............................................................................................................................................3-19

New Battery .............................................................................................................................................3-19

Recharging the Battery with the AC/DC Adapter ...................................................................................3-20

Proper handling of the Battery Pack ........................................................................................................3-20

Battery FAQ .............................................................................................................................................3-21

Removing the Battery ..............................................................................................................................3-24

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Inserting the Battery ................................................................................................................................3-25

Drivers & Utilities

What to Install ............................................................................................................................................4-1

Module Driver Installation ........................................................................................................................4-1

Driver Installation ......................................................................................................................................4-2

Updating/Reinstalling Individual Drivers ..................................................................................................4-6

User Account Control ................................................................................................................................4-6

Windows Security Message .......................................................................................................................4-6

New Hardware Found ................................................................................................................................4-6

Driver Installation Procedure .....................................................................................................................4-7

Chipset .......................................................................................................................................................4-7

Serial IO .....................................................................................................................................................4-7

Intel Video (VGA) .....................................................................................................................................4-8

NVIDIA Video (VGA) ..............................................................................................................................4-8

NVIDIA Apps ............................................................................................................................................4-9

LAN ...........................................................................................................................................................4-9

Card Reader ...............................................................................................................................................4-9

Intel® HID Filter Driver ............................................................................................................................4-9

Control Center ...........................................................................................................................................4-9

MEI Driver ...............................................................................................................................................4-10

Creative Sound Blaster Cinema 6 ............................................................................................................4-10

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Audio .......................................................................................................................................................4-10

Optional Drivers ......................................................................................................................................4-13

BIOS Utilities

Overview ....................................................................................................................................................5-1

The Insyde BIOS Utility ............................................................................................................................5-2

Updating the BIOS / CPU ..........................................................................................................................5-3

UEFI Boot ..................................................................................................................................................5-4

Insyde BIOS Start Screen ..........................................................................................................................5-5

Insyde BIOS Start Screen Options: ...........................................................................................................5-6

Boot Manager ............................................................................................................................................5-7

Boot From File / File Explorer ..................................................................................................................5-8

Administer Secure Boot .............................................................................................................................5-9

Setup Utility - Main Menu .......................................................................................................................5-11

Setup Utility - Advanced Menu ...............................................................................................................5-13

Setup Utility - Security Menu ..................................................................................................................5-18

Setup Utility - Boot Menu .......................................................................................................................5-21

Setup Utility - Exit Menu ........................................................................................................................5-23

Modules & Options

Overview ....................................................................................................................................................6-1

SATA Mode Setup (Optane™, RAID or AHCI) ......................................................................................6-2

AHCI Mode ...............................................................................................................................................6-2

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Intel® Optane™ ........................................................................................................................................6-2

RAID ..........................................................................................................................................................6-2

Intel® Rapid Storage Technology Application .........................................................................................6-3

RAID Setup ...............................................................................................................................................6-5

Deleting a RAID ......................................................................................................................................6-10

Intel® Optane™ Setup Procedure ...........................................................................................................6-11

Wireless LAN Module .............................................................................................................................6-15

Intel® WLAN Driver Installation ............................................................................................................6-16

WLAN Configuration in Windows 10 ....................................................................................................6-17

Bluetooth & WLAN Combo Module ......................................................................................................6-20

Intel Bluetooth Combo Driver Installation ..............................................................................................6-21

Bluetooth Configuration in Windows ......................................................................................................6-22

To Make your Computer Discoverable to Bluetooth Devices .................................................................6-25

Intel® Software Guard Extensions Driver ...............................................................................................6-26

Intel SGX Driver Installation ...................................................................................................................6-26

Intel® Rapid Storage Technology ...........................................................................................................6-27

IRST Driver Installation ..........................................................................................................................6-27

Intel® Rapid Storage Technology Apps ..................................................................................................6-28

Intel® Optane™ Memory & Storage Management ................................................................................6-29

Enabling Intel® Optane™ (Intel® Optane™ Memory & Storage Management) ...................................6-31

Intel® Optane™ Memory & Storage Management for RAID Systems ..................................................6-34

Intel® Rapid Storage Technology for RAID Systems ............................................................................6-43

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RAID Volume Data Verification and Repair ..........................................................................................6-45

Replacing and Reverting Recovery and Master Volumes .......................................................................6-45

Intel® Rapid Storage Technology for Optane Systems ...........................................................................6-48

Enabling Intel® Optane™ .......................................................................................................................6-49

Disabling Intel® Optane™ ......................................................................................................................6-52

Sound Blaster Audio ................................................................................................................................6-54

Creative Sound Blaster Cinema 6 Installation .........................................................................................6-54

Sound Blaster Cinema 6 Application ......................................................................................................6-56

Sound Blaster Cinema 6 ..........................................................................................................................6-57

PC Camera ...............................................................................................................................................6-62

Camera App .............................................................................................................................................6-63

Taking Pictures/Capturing Video ............................................................................................................6-67

Trusted Platform Module .........................................................................................................................6-69

Enabling & Activating TPM ....................................................................................................................6-70

TPM Management in Windows ...............................................................................................................6-71

TPM Actions ............................................................................................................................................6-73

Troubleshooting

Overview ....................................................................................................................................................7-1

Basic Hints and Tips ..................................................................................................................................7-2

Backup and General Maintenance .............................................................................................................7-3

Viruses .......................................................................................................................................................7-4

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Upgrading and Adding New Hardware/Software ......................................................................................7-5

Problems and Possible Solutions ...............................................................................................................7-7

Intel® Optane™ Notes ............................................................................................................................7-15

Interface (Ports & Jacks)

Overview ...................................................................................................................................................A-1

Ports and Jacks ..........................................................................................................................................A-2

Control Center

Overview ...................................................................................................................................................B-1

Power Modes ............................................................................................................................................ B-4

LED Keyboard ..........................................................................................................................................B-5

LED Keyboard - Illuminated Colored LED Keyboards ........................................................................... B-6

Flexikey® Application .............................................................................................................................B-8

Profiles ...................................................................................................................................................... B-8

Keyboard Macro and Mouse Macro Settings ........................................................................................... B-9

Enabling or Disabling Flexikey® ............................................................................................................. B-9

Keyboard Macro .....................................................................................................................................B-10

Mouse Macro .......................................................................................................................................... B-11

Keyboard Macro - Express Key .............................................................................................................B-12

Keyboard Macro - Express Text .............................................................................................................B-16

Keyboard Macro - Disable ......................................................................................................................B-18

Mouse Macro - Express Key ..................................................................................................................B-19

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Mouse Macro - Express Text .................................................................................................................. B-20

Mouse Macro - Disable ..........................................................................................................................B-21

Statistics .................................................................................................................................................. B-22

Video Driver Controls

Overview ...................................................................................................................................................C-1

Microsoft Hybrid Graphics .......................................................................................................................C-2

Video Driver Installation ..........................................................................................................................C-4

Intel Video (VGA) ....................................................................................................................................C-4

NVIDIA Video (VGA) .............................................................................................................................C-5

NVIDIA Apps ........................................................................................................................................... C-5

NVIDIA GeForce Experience ..................................................................................................................C-7

NVIDIA GeForce Experience - BatteryBoost .......................................................................................... C-8

Configure Other Displays Using Project .................................................................................................. C-9

Configuring an External Display In Windows .......................................................................................C-10

HDMI Audio Configuration ...................................................................................................................C-12

Wireless Display .....................................................................................................................................C-15

Wireless Display Configuration .............................................................................................................C-16

NVIDIA Control Panel ...........................................................................................................................C-18

Customization Options ...........................................................................................................................C-22

Change Resolution ..................................................................................................................................C-26

Display Devices - NVIDIA CP ...............................................................................................................C-27

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Preface

Configuring an External Display (NVIDIA) .......................................................................................... C-28

HDCP Status ........................................................................................................................................... C-32

Adjust Video Settings ............................................................................................................................. C-33

Configure Surround, PhysX® .................................................................................................................C-34

Set Digital Audio ....................................................................................................................................C-35

Intel® Graphics Command Center ......................................................................................................... C-36

Intel Graphics Command Center Display Devices .................................................................................C-49

Attaching Other Displays .......................................................................................................................C-50

Specifications

Core Logic ................................................................................................................................................D-2

Display ......................................................................................................................................................D-2

Memory .....................................................................................................................................................D-2

Storage ......................................................................................................................................................D-2

BIOS .........................................................................................................................................................D-2

Audio ........................................................................................................................................................D-2

Keyboard & Pointing Device ....................................................................................................................D-2

Indicators ..................................................................................................................................................D-2

Interface ....................................................................................................................................................D-2

Card Reader ..............................................................................................................................................D-3

Slots ..........................................................................................................................................................D-3

Communication .........................................................................................................................................D-3

XXIX

Preface

Operating System ......................................................................................................................................D-3

Features (Depends on Model Type) .........................................................................................................D-3

Security .....................................................................................................................................................D-3

Power Management ..................................................................................................................................D-3

Power ........................................................................................................................................................D-3

Environmental Spec ..................................................................................................................................D-4

Physical Dimensions & Weight ................................................................................................................D-4

XXX

Quick Start Guide

Chapter 1: Quick Start Guide

Overview

This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the
computer and to getting your system started. The remainder of the manual covers the following:

• Chapter 2 A guide to using some of the main features of the computer e.g. the storage devices (hard disk,
optical device, Multi-in-1 card reader), TouchPad & Mouse & Audio.

• Chapter 3 The computer’s power saving options.

• Chapter 4 The installation of the drivers and utilities essential to the operation or improvement of some of the
computer’s subsystems.

• Chapter 5 An outline of the computer’s built-in software or BIOS (Basic Input Output System).

• Chapter 7 A quick guide to the computer’s PC Camera, Wireless LAN, Combo Bluetooth & WLAN, TPM
(security) and Intel modules (some of which may be optional depending on your purchase config­uration).

• Chapter 7 A troubleshooting guide.

• Appendix A Definitions of the interface, ports/jacks which allow your computer to communicate with external
devices.

• Appendix B Information on Control Center.

• Appendix C Information on the Video driver controls.

• Appendix D The computer’s specification.

1

Overview 1 - 1

1



Notes

Check the light colored
boxes with the mark
above to find detailed in­formation about the com­puter’s features.

Quick Start Guide

Advanced Users

If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful

to refer to “What to Install” on page 4 - 1 and “BIOS Utilities” on page 5 - 1 in the remainder of the User’s

Manual. You may also find the notes marked with a

 of interest to you.

Beginners and Non-Advanced Users

If you are new to computers (or do not have an advanced knowledge of them) then
the information contained in the Quick Start Guide should be enough to get you up
and running. Eventually you should try to look through all the documentation (more
detailed descriptions of the functions, setup and system controls are covered in the
remainder of the User’s Manual), but do not worry if you do not understand every­thing the first time. Keep this manual nearby and refer to it to learn as you go. You
may find it useful to refer to the notes marked with a

 as indicated in the margin.

For a more detailed description of any of the interface ports and jacks see “Interface

(Ports & Jacks)” on page A - 1.

Warning Boxes

No matter what your level please pay careful attention to the warning and safety information indicated by the

 symbol. Also please note the safety and handling instructions as indicated in the Preface.

1 - 2 Overview

Quick Start Guide



Drivers

If you are installing new system software, or are re-configuring your computer for a different system, you will need to install

the drivers listed in “Drivers & Utilities” on page 4 - 1. Drivers are programs which act as an interface between the com-

puter and a hardware component e.g. a wireless network module. It is very important that you install the drivers in the order
listed. You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed. If
your system hasn’t been properly configured (your service representative may have already done that for you); refer to

Chapter 4 for installation instructions.

Ports and Jacks

See “Interface (Ports & Jacks)” on page A - 1 for a description of the interface (ports & jacks) which allow your computer

to communicate with external devices, connect to the internet etc.

Not Included

Operating Systems (e.g. Windows 10) and applications (e.g. word processing, spreadsheet and database pro-

grams) have their own manuals, so please consult the appropriate manuals.

Model Differences

This notebook series includes three different screen size models, and some different designs for each model,
based on specification, and these may vary slightly in appearance. Note that though your computer may look
slightly different from that pictured throughout this manual, all ports, jacks (other than those indicated in the

specification) and general functions are the same for all the design styles (see Appendix D for further details).

1

Overview 1 - 3

1



Shutdown

Note that you should al­ways shut your comput­er down by choosing the
Shut Down command
in Windows (see page

1 - 36). This will help

prevent hard disk or sys­tem problems.

Figure 1 - 1 - Computer with AC/DC Adapter Plugged-In & LCD/Lid Open

130°

Quick Start Guide

System Startup

1. Remove all packing materials, and place the computer on a stable surface.

2. Securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports.

3. When first setting up the computer use the following procedure (as to safeguard the computer during

shipping, the battery will be locked to not power the system until first connected to the AC/DC adapter and
initially set up as below):

• Attach the AC/DC adapter cord to the DC-In jack on the right/rear of the computer (Model dependent), then plug the AC power cord
into an outlet, and connect the AC power cord to the AC/DC adapter and the battery will now be unlocked.

4. Use one hand to raise the

hand to support the base of the computer (Note: Never lift the computer by the lid/LCD).

lid/LCD to a comfortable viewing angle (

do not exceed 130 degrees

);

use the other

1 - 4 System Startup

System Software



Windows OS

Note that the information included on the following pages is for Windows 10 only.

In order to run Windows 10 (64-bit) your computer requires a minimum 8GB of system memory (RAM).

Your computer may already come with system software pre-installed. Where this is not the case, or where you

are re-configuring your computer for a different system, you will find the Windows 10 (64-bit) operating system

is supported.

Quick Start Guide

1

System Startup 1 - 5

1

Figure 1 - 2

LCD Panel Open

1. Built-In PC Camera

2. PC Camera LED

3. Built-In Array
Microphone

4. LCD

5. Power Button

6. Keyboard

7. Touchpad & Buttons

Note that the Touchpad
and Buttons has a valid
operational area indicated
within the dotted lines be­low.

4

6



Wireless Device

Operation Aboard

Aircraft

The use of any portable
electronic transmission
devices aboard aircraft is
usually prohibited. Make
sure the WLAN & Blue-

tooth module(s) are OFF

if you are using the com­puter aboard aircraft by
putting the system in to
Airplane Mode (see

Table 1 - 4, on page 1 -

14).

5

7

1

2 33

Quick Start Guide

LCD Panel Open - Model A

1 - 6 LCD Panel Open - Model A

LCD Panel Open - Model B

Figure 1 - 3

LCD Panel Open

1. Built-In PC Camera

2. PC Camera LED

3. Built-In Array
Microphone

4. LCD

5. Power Button

6. Keyboard

7. Touchpad & Buttons

Note that the Touchpad
and Buttons has a valid
operational area indicated
within the dotted lines be­low.

4

6

5

7

1

2 33



Wireless Device

Operation Aboard

Aircraft

The use of any portable
electronic transmission
devices aboard aircraft is
usually prohibited. Make
sure the WLAN & Blue-

tooth module(s) are OFF

if you are using the com­puter aboard aircraft by
putting the system in to
Airplane Mode (see

Table 1 - 4, on page 1 -

14).

Quick Start Guide

1

LCD Panel Open - Model B 1 - 7

1

Figure 1 - 4

LCD Panel Open

1. Built-In PC Camera

2. PC Camera LED

3. Built-In Array
Microphone

4. LCD

5. Power Button

6. Keyboard

7. Touchpad & Buttons

Note that the Touchpad
and Buttons has a valid
operational area indicated
within the dotted lines be­low.

4

6

5

7

1

2 33



Wireless Device

Operation Aboard

Aircraft

The use of any portable
electronic transmission
devices aboard aircraft is
usually prohibited. Make
sure the WLAN & Blue-

tooth module(s) are OFF

if you are using the com­puter aboard aircraft by
putting the system in to
Airplane Mode (see

Table 1 - 4, on page 1 -

14).

Quick Start Guide

LCD Panel Open - Model C

1 - 8 LCD Panel Open - Model C

Quick Start Guide

Model A Models B & C

LED Indicators

The LED indicators at the front of the computer display helpful information about the current status of the sys­tem.

Icon Color Description

Orange AC/DC Power is Plugged In

Green The Computer is On

Blinking Green The Computer is in Sleep Mode

Orange The Battery is Charging

Blinking Orange The Battery has Reached Critically Low Power Status

Green The Battery is Fully Charged

1

Green

Green Storage Activity

Airplane Mode is ON (the WLAN & Bluetooth Modules are OFF)

Table 1 - 1 - LED Indicators

(For Models B & C Only)

LCD Panel Open - Model C 1 - 9

1



Other Keyboards

If your keyboard is
damaged or you just
want to make a
change, you can use
any standard USB key­board. The system will
detect and enable it
automatically. Howev­er special functions/
hot-keys unique to the
system’s regular key­board may not work.

Scr Lk

Hold down the Fn Key
and Scr Lk to enable
scroll lock and check
the LED indicator for
status.

Numerical

Play/Pause Key

Function Keys

ScrLk &
NumLk Keys

Fn Key

Keypad

Windows Logo Key

Menu/Application Key



Special Characters

Some software applications allow the number-keys to be used with Alt to produce special
characters. These special characters can only be produced by using the numeric keypad.
Regular number keys (in the upper row of the keyboard) will not work. Make sure that

NumLk is on.

Quick Start Guide

Keyboard

The keyboard has an embedded numerical keypad for easy numeric data input, and
features function keys to allow you to change operational features instantly. See

Table 1 - 4, on page 1 - 14 for full function key combination details.

1 - 10 Keyboard

Figure 1 - 5 - Keyboard

Illuminated Color LED Keyboard



Other Keyboards

If your keyboard is dam­aged or you just want to
make a change, you can
use any standard USB
keyboard. The system will
detect and enable it auto­matically. However spe­cial functions/hot-keys
unique to the system’s
regular keyboard may not
work.

Numerical

Play/Pause Key

Function Keys

Scr Lk Key

Fn Key

Num Lk Key

Windows Logo Key

Menu/Application Key

Numerical
Keypad

Caps Lock Key

Fn
Key



Special Characters

Some software applications allow the number-keys to be used with Alt to produce special characters.
These special characters can only be produced by using the numeric keypad. Regular number keys (in
the upper row of the keyboard) will not work. Make sure that NumLk is on.

The illuminated colored (Factory Option) keyboard has an embedded numerical
keypad for easy numeric data input, and features function keys to allow you to

change operational features instantly. See Table 1 - 4, on page 1 - 14 for full function

key combination details.

Figure 1 - 6 - Illuminated Color LED Keyboard

Quick Start Guide

1

Illuminated Color LED Keyboard 1 - 11

1

211

2

3

4

1

234

Quick Start Guide

Keyboard Backlight LED Device

(For Illuminated Colored Keyboards Only)

Press Fn plus the key to toggle the keyboard LED on/off. The keyboard LED may be configured using
the Fn + key combination outlined in the table below. In addition press Fn plus the
keyboard backlight application to configure the settings.

Main Keyboard Colored LED Function key Combinations

key to launch the

Fn +

Fn +

Fn +

Fn +

Table 1 - 2 - Main Keyboard LEDs (for Illuminated Colored Keyboards Only)

Launch the Keyboard Backlight

Application

Toggle the Keyboard Backlight LED On/

Off

Keyboard Backlight LED Low

Keyboard Backlight LED High

1 - 12 Keyboard Backlight LED Device

Keyboard Shortcuts



Menu/Application

Keyboard Shortcut

When the Desktop app
is running you can use
the Menu/Application
key on the key­board to display the
context menu as per a
mouse right-click.

The following Windows Logo Key (Winkey) keyboard shortcuts are useful for navi­gation/operation in

Windows 10

.

Quick Start Guide

1

Windows Logo

+ Number (1, 2, etc) Launch an application from the taskbar (numbered from left to right)

Key +

Tap Winkey Toggle the Start menu

A Open the Action Center

B Select the Taskbar Notification Area

D Toggle the Desktop

E Launch File Explorer (Quick Access tab)

Description

Table 1 - 3 - Keyboard Shortcuts

Keyboard Backlight LED Device 1 - 13

1

Quick Start Guide

Function/Hot Key Indicators

Keys Function Keys Function

Fn + Play/Pause (in Audio/Video Programs)

*Fan Control

Fn +

Toggle Automatic
Fan Control / Full

Power Power

Fn +

Fn +

Display Brightness
Decrease/Increase

PC Camera Power

Toggle

Fn +

Fn +

Fn +

Fn +

Fn +

Fn +

Fn + Power Button Powered USB 3.0 Port Power Toggle

Touchpad Toggle

(Press a key to or use TouchPad to turn on)

Mute Toggle

Volume Decrease/

Increase

Turn LCD Backlight Off

Change Display Configuration

Control Center Toggle

The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down

Table 1 - 4 - Function & Hot Key Indicators

1 - 14 Function/Hot Key Indicators

Fn +

Fn +

Fn +

*Note: It is recommended that you use Maximum fan speed when playing games (use Fn + 1)

Airplane Mode

Toggle

Number Lock

Toggle

Scroll Lock Toggle

Caps Lock Toggle

Flexikey® Enable/

Disable

Sleep Toggle

Quick Start Guide

Control Center

Run the Control Center from the Windows Start menu or use the Fn + Esc key combination,
or double-click the icon in the notification area of the taskbar. The Control Center provides quick access to

Power Modes, Fan settings and LED Keyboard configuration (see Appendix B).

1

Figure 1 - 7 - Control Center

Control Center 1 - 15

1



Windows Key

Fn & P Keys

Note that you can
assign actions to
any keyboard key
except the Win-

dows key Fn
and P key.

Quick Start Guide

Flexikey® Application

The Flexikey® application is a quick hotkey configuration application, which allows you to assign a single key
to launch multiple key combinations, to create text macros and to disable certain keys. The application can
also be used to configure the mouse buttons to create hotkeys for gaming etc. Click Flexikey in the Control

Center or Start menu to launch the application (see Appendix B for full details).

1 - 16 Flexikey® Application

Figure 1 - 8 - Flexikey® Application

Front & Rear Views

Figure 1 - 9

Front & Rear Views

1. LED Indicators

2. Vent/Fan Intake

3. DC-In Jack (Model
A Only)



Overheating

To prevent your comput­er from overheating
make sure nothing
blocks the vent(s)/fan in­take(s) while the comput­er is in use.

1

2 2

3

1

2 2

2 2

Model A

Model A

Model B

Model B

Model C

Quick Start Guide

1

Front & Rear Views 1 - 17

1

Figure 1 - 10

Right View

1. Multi-In-1 Card
Reader

2. 2-In-Audio Jack
(Headphone/
Microphone)

3. Microphone Jack

4. 1 * USB 2.0 Port

5. RJ-45 LAN Jack

6. DC-In Jack
(Models B & C
Only)

7. Security Lock Slot



USB Ports

Note that the connec­tions to the USB ports
only fit one way, do not
force them.

1

3

4

2

5



Multi-in-1 Card Reader

The card reader allows you to use the most popular digital storage card formats:

MMC (MultiMedia Card) / RSMMC

SD (Secure Digital) / Mini SD / SDHC / SDXC

USB Ports

This model includes 1 Type-C and 2 Type-A USB 3.2 Gen 2 ports, and 1* USB 2.0 port. The USB

2.0 port is the larger black port

. The Type-A USB 3.2 Gen 2 ports are the larger blue colored ports. The

Type-C USB 3.2 Gen 2 port is the smaller black port.

7

Model A

1

3

4

2

5

6

7

Model B

1

3

4

2

5

6

7

Model C

Quick Start Guide

Right View

1 - 18 Right View

Quick Start Guide



Combination Audio Jack

Note that the combination audio jack can support a headphone or headset (i.e. a combination microphone/headphone).

1. When a device is plugged in to the combination audio jack a a dialog (“Which device did you plug in?”) box will pop-up.

2. Select the appropriate device from the drop-down menu according to the device plugged-in (e.g. Headset), and then

click OK to save the setting.

1

Right View 1 - 19

1

Figure 1 - 11

Left View

1. Fan Outlet/Intake

2. Mini DisplayPort 1.4

3. HDMI-Out Port

4. 1 * Type-C USB

3.2 Gen 2 Port

5. 2 * Type-A USB

3.2 Gen 2 Ports



USB Ports

This model includes 1 Type­C and 2 Type-A USB 3.2
Gen 2 ports, and 1* USB

2.0 port. The USB 2.0 port

is the larger black port

. The

Type-A USB 3.2 Gen 2 ports
are the larger blue colored
ports. The Type-C USB 3.2
Gen 2 port is the smaller
black port.

4

2



HDMI Port & Mini DisplayPort

All external and internal displays can be configured from Windows by using System > Display control panel in Set­tings (in Settings), or the + P (or Fn + F7) key combination. It is recommended that you use the Windows

controls to configure multiple displays. In addition you can use any of the following to configure external displays at-

tached to a particular port.

Mini Display Port 1.4 : To configure an external display connected to Mini Display Port 1.4 use the NVIDIA
Control Panel.

HDMI Port : To configure an external display connected to the HDMI Port use the Intel Graphics Command
Center.

Note that Sound Blaster Cinema audio will be disabled when you are connecting to an external display through an
HDMI connection.

2

3

1

3

5 5

Model A

4

2

1

3

5 5

4

2

1

3

5

5

Model B

Model C

Quick Start Guide

Left View

1 - 20 Left View

Bottom View - Model A

Figure 1 - 12

Bottom View

1. Battery

2. Fan Outlet/Intake

3. Speakers



Bottom Cover Removal

Warning

Do not remove any cover(s)
and /or screw(s) for the pur­poses of device upgrade as
this may violate the terms
of your warranty.

If you need to replace/re­move the hard disk/RAM/
optical device etc., for any
reason, please contact your
distributor/supplier for fur­ther information.

1



Battery Information

Always completely discharge, then fully charge, a new battery before using it. Completely
discharge and charge the battery at least once every 30 days or after about 20 partial dis­charges.

2

2

3

3



Overheating

To prevent your comput­er from overheating
make sure nothing
blocks the vent(s)/fan in­take(s) while the com­puter is in use.

2

Quick Start Guide

1

Bottom View - Model A 1 - 21

1

Figure 1 - 13

Bottom View

1. Battery

2. Fan Outlet/Intake

3. Speakers



Bottom Cover Removal

Warning

Do not remove any cover(s)
and /or screw(s) for the pur­poses of device upgrade as
this may violate the terms
of your warranty.

If you need to replace/re­move the hard disk/RAM/
optical device etc., for any
reason, please contact your
distributor/supplier for fur­ther information.

1



Battery Information

Always completely discharge, then fully charge, a new battery before using it. Completely
discharge and charge the battery at least once every 30 days or after about 20 partial dis­charges.

2

2

3

3



Overheating

To prevent your comput­er from overheating
make sure nothing
blocks the vent(s)/fan in­take(s) while the com­puter is in use.

2

Quick Start Guide

Bottom View - Model B

1 - 22 Bottom View - Model B

Bottom View - Model C

Figure 1 - 14

Bottom View

1. Battery

2. Fan Outlet/Intake

3. Speakers



Bottom Cover Removal

Warning

Do not remove any cover(s)
and /or screw(s) for the pur­poses of device upgrade as
this may violate the terms
of your warranty.

If you need to replace/re­move the hard disk/RAM/
optical device etc., for any
reason, please contact your
distributor/supplier for fur­ther information.

1



Battery Information

Always completely discharge, then fully charge, a new battery before using it. Completely
discharge and charge the battery at least once every 30 days or after about 20 partial dis­charges.

2

2

3 3



Overheating

To prevent your comput­er from overheating
make sure nothing
blocks the vent(s)/fan in­take(s) while the com­puter is in use.

2

Quick Start Guide

1

Bottom View - Model C 1 - 23

1



Windows Screens

Note that the Windows

screens on the following pag­es are included as a basic
guide and introduction to navi-

gating around Windows 10.

However note that these
screens are always subject to
change, upgrade and rede­sign. Check the Microsoft
website for details.

Quick Start Guide

Windows 10 Start Menu

Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start

Menu by clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the Windows
Logo Key on the keyboard). The Start Menu will contain a number of apps, and many more will be installed

as you add more applications etc. Not all of these apps may fit on the screen so you can use the scroll bar to move
up and down the screen.

Figure 1 - 15 - Windows Start Menu

1 - 24 Windows 10 Start Menu

Quick Start Guide

Right-Click Icon

Right-Clicking the Windows Logo In Start Menu

Right-click the Start Menu icon (or use the Windows Logo Key + X key combination) to bring up an
advanced Context Menu of useful features such as Apps and Features, Power Options, Task Manager, Search,
File Explorer, Device Manager, Computer Management and Network Connections etc.

1

Figure 1 - 16 - Right-Click Windows Logo in Start Menu

Windows 10 Start Menu 1 - 25

1

Quick Start Guide

Pining/Unpinning Apps & Programs to/from the Start Menu

To make things easy to find you can add and remove tiles for apps and programs to the Start Menu. Right-Click
on a program’s icon and select Pin to Start from the drop-down menu. To remove an app or program from the
Start Menu right-click the icon and select Unpin from Start. You can use the same method to pin apps/pro-
grams to/from the taskbar (select pin to taskbar/unpin this program from the taskbar).

Figure 1 - 17 - Pin to Start/Unpin from Start

1 - 26 Windows 10 Start Menu

Windows 10 Control Panel

•Select Control Panel under

the Windows System item
in the Start Menu.

•Type Control Panel into the
Search box in the taskbar

and click on the icon when it
pops up.

• You can pin the Control

Panel tile to Start or task­bar.

In many instances throughout this manual you will see an instruction to open the Control Panel. The Control

Panel can be accessed in a number of ways in Windows 10.

Quick Start Guide

1

Figure 1 - 18 - Windows 10 Control Panel Access

Windows 10 Control Panel 1 - 27

1

Quick Start Guide

Settings

The Settings item in the Start Menu (and also as an app) gives you quick access to a number of system settings
control panels allowing you to adjust settings for System, Devices, Network & internet, Personalization, Apps,
Accounts, Time & language, Gaming, Ease of Access, Privacy and Update & security.

1 - 28 Windows 10 Control Panel

Figure 1 - 19 - Settings

Quick Start Guide

Taskbar

Taskbar - Pinned Programs and Apps

Notification Area

Windows 10 Taskbar

In many instances throughout this manual you will see an instruction to access the notification area of the task­bar. The notification area of the taskbar in the bottom right of the screen. Some of the Control Panels and appli-

cations referred to throughout the course of this manual can be accessed from here.

Figure 1 - 20 - Taskbar

You can pin/unpin apps to/from the taskbar in much the same way as you can to the Start screen (see “Pining/

Unpinning Apps & Programs to/from the Start Menu” on page 1 - 26).

1

Windows 10 Control Panel 1 - 29

1

Quick Start Guide

Action Center

The Action Center appears as a vertical panel on the right side of the screen (click Expand to view the full pan-
el) when you swipe in from the right or click the button in the notification tray. This gives you access to com­monly needed functions like Network, All Settings, Airplane Mode, and Project etc. The Action Center also
contains a Brightness slider when expanded.

1 - 30 Windows 10 Control Panel

Figure 1 - 21 - Action Center

Quick Start Guide

Video Features

You can switch display devices, and configure display options, from the Display settings (click the Start Menu
and click Settings > System or right-click the desktop and select Display settings) control panel (see over). In

Windows 10 it is possible to quickly configure external displays from the Project menu (

logo key on your keyboard and the P key or Fn + F7).

Microsoft Hybrid Graphics

Your computer will feature Microsoft Hybrid Graphics switchable graphics technology. This seamless tech-
nology is designed to get best performance from the graphics system while allowing longer battery life, without
having to manually change settings. The computer’s operating system (and some applications) will automati-
cally switch between the integrated UMA (Unified Memory Architecture) GPU (iGPU) and the discrete GPU

(dGPU) when required by the applications in use. This switch is seamless to the user (see Appendix C).

press the Windows

1

Video Features 1 - 31

1

1. Attach your display to the appropriate
port, and turn it on.

2. Press the + P (or Fn + F7) key
combination.

3. Click on any one of the options from
the menu to select PC screen only,

Duplicate, Extend or Second
screen only.

4. You can also click Connect to a
wireless display at the bottom of the
Project screen and follow the steps

to connect to any wireless enabled
display.



Configuring External Displays

You can use the System (in Settings - page

C - 10) control panel or the + P (or Fn +

F7 - page C - 9) key combination, to config-

ure an external display.

External displays can also be configured the
Intel(R) Graphics Command Center (see

page C - 49).
You can also use the NVIDIA (see page C -

27) control panel to configure external dis-

plays.

Figure 1 - 22 - Project (Devices)

Quick Start Guide

To Configure Displays using Project

1 - 32 Video Features

Quick Start Guide

To access the Display Settings:

1. You can quickly adjust the display by right-clicking the desktop and selecting Display Settings.

2. Adjust the settings for Brightness and color, Scale and layout, Resolution and Orientation from the menus.

3. When and external display is attached you can arrange the display configuration from the Multiple Displays
menu, and arrange the configuration from Select and rearrange displays.

4. Click Apply to save any changes made.

1

Figure 1 - 22 - Display Settings

Video Features 1 - 33

1

Quick Start Guide

To access the Intel(R) Graphics Command Center:

1. Access the Intel Graphics Command Center from the Start menu in Windows.

2. You can right-click the Intel Graphics Command Center in the Start menu and pin the control panel to Start
and/or taskbar.

1 - 34 Video Features

Figure 1 - 23 - Intel® Graphics Command Center Access

Quick Start Guide

To access the NVIDIA Control Panel:

1. Access the NVIDIA Control Panel from the Start menu in Windows (or right-click the desktop and select
NVIDIA Control Panel).

1

Figure 1 - 24 - NVIDIA Control Panel

Video Features 1 - 35

1

Quick Start Guide

Minimum Screen Resolution Settings

1. Windows 10 has minimum screen resolution requirements.

2. Right-click a blank area of the Desktop and select Display Settings.

3. Adjust the Display Resolution to make sure that it is at least 1024 * 768, although preferably 1366 * 768 or
above.

1 - 36 Video Features

Figure 1 - 25 - Display (Resolution)

Power Options

Using the Power Button

1. Go to the Start Menu.

2. Click the Power button .

3. Select the power state required
from the menu.

Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power button item in
Start Menu (or the context menu) may be used to Shut down or Restart (you can also add Hibernate/Sleep to

the menu - see page 1 - 38). To fully control all the power options (including Hibernate mode) go to the Power

Options control panel and configure the power button, sleep button and lid to perform the function selected.

Quick Start Guide

1

Figure 1 - 26 - Shut Down/Restart

Power Options 1 - 37

1



Adding Hibernate/Sleep to the Power Menu

1. Go to the Power Options (Hardware and Sound) control
panel (or go to Windows Settings > Power & sleep >
Additional power settings).

2. Click Choose what the power buttons do.

3. Click “Change settings that are currently unavailable”

.

4. Click to put a check in the Hibernate/Sleep box under
Shutdown settings.

5. Click Save Changes and close the control panel.

Quick Start Guide

You can also use the context menu (right-click the Start Menu icon or press the Windows logo + X key
combination) to Sign out, Sleep, Hibernate, Shut down, and Restart.

Figure 1 - 27 - Context Menu Shut Down or sign out

Ctrl + Alt + Delete Key Combination
You can use the CTRL + ALT + DEL key combination to bring up a full-screen displaying Lock, Sign out,
Change a password, Task Manager and Switch User. If you click the Power icon in the lower right corner of
the screen a power management option menu appears to display Sleep, Hibernate, Shut down, and Restart.

1 - 38 Power Options

Features & Components

Chapter 2: Features & Components

Overview

Read this chapter to learn more about the following main features and components
of the computer:

• Hard Disk Drive/Solid State Drive

• Multi-in-1 Card Reader

• Touchpad and Buttons/Mouse

• Realtek Audio Console

2

Overview 2 - 1

Features & Components



Bottom Cover

Removal Warning

Do not remove any cov­er(s) and /or screw(s) for
the purposes of device
upgrade as this may vio­late the terms of your
warranty.

If you need to replace/
remove the hard disk for
any reason, please con­tact your distributor/sup­plier for further
information.

2

Hard Disk Drive/Solid State Drive

The hard disk drive (HDD) and/or solid state drive (SSD) is used to store your data
in the computer. The hard disk can be taken out to accommodate other serial (SATA)

hard disk drives (see “Storage” on page D - 2 for specification information), how-

ever you will need to contact your distributor/supplier to do this in order to avoid
violating the terms of your warranty.

2 - 2 Hard Disk Drive/Solid State Drive

Features & Components



Push-Push Card

Reader

The card reader fea­tures a push-in/push-out
card insertion and ejec­tion mechanism. Simply
push the card to insert
and eject it, however Ms
Duo cards require an
adapter.

Figure 2 - 1

Left View

1. Card Reader

• MMC (MultiMedia Card) / RSMMC

• SD (Secure Digital) / Mini SD / SDHC / SDXC

1

Model B

Model C

1

Model A

1

Multi-in-1 Card Reader

The card reader allows you to use some of the latest digital storage cards. Push the
card into the slot and it will appear as a removable device, and can be accessed in
the same way as your hard disk (s). Make sure you install the Card Reader driver

(see “Card Reader” on page 4 - 9).

Note: Some of these cards require PC adapters that are usually supplied with the
cards.

2

Multi-in-1 Card Reader 2 - 3

Features & Components



Touchpad Cleaning

In order to improve pad
performance it is neces­sary to keep the surface
clean and free of finger­prints and marks etc.

Use a soft dry cleaning
cloth to keep the pad
surface clean.

Disabling the Pad

Use the Fn + F 1 or Con-
trol Center button to dis­able the Touchpad.

Figure 2 - 2

Touchpad

Sensitivity



Mouse Driver

If you are using an external
mouse your operating system
may be able to auto-configure
your mouse during its installa­tion or only enable its basic
functions. Be sure to check
the device’s user documenta­tion for details.

2

2 - 4 Touchpad and Buttons/Mouse

Touchpad and Buttons/Mouse

The Touchpad is an alternative to the mouse; however, you can also add a mouse to
your computer through one of the USB ports. The Touchpad buttons function in
much the same way as a two-button mouse.

Touchpad Sensitivity

The mouse button zones at the bottom of the pad measure about 15mm from the
bottom of the pad, and the left and right buttons are divided roughly down the mid-

dle. Press the left button zone for a left click, and right button zone for a right click
action. Note that the Touchpad and Buttons valid operational area is that indicated
within the red dotted lines below.

Features & Components



Disabling the

Touchpad

If you need to disable
the Touchpad for any
reason (e.g. you may
find that when using
the computer’s internal
keyboard you acciden­tally trigger the Touch­pad when resting your
wrists or palms on it)
you can do so by using
Fn + F1 key combina­tion.

Figure 2 - 3

Mouse Properties

Control Panel -

Buttons

Mouse Properties Control Panel

You can configure the functions from the Mouse control panel in Windows as fol-

lows.

1. Right-click the

2. Select Control Panel.

3. Click Mouse (Hardware and Sound > Devices and Printers).

4. Click the menu headings tabs to adjust your mouse preferences.

Start Menu

2

icon.

Mouse Properties Control Panel 2 - 5

Features & Components

Figure 2 - 4

Mouse Properties

Control Panels

2

2 - 6 Mouse Properties Control Panel

Features & Components

Figure 2 - 5

Windows Settings

> Mouse/Touchpad

Mouse & Touchpad Devices

You can configure the functions from the Mouse or Touchpad control panels in De-
vices in the Settings control panel as follows.

1. Click the

2. Click Devices.

3. Click Mouse or Touchpad.

Settings

item in the

Start Menu

(or

All Settings

2

in the Action Center).

Mouse & Touchpad Devices 2 - 7

Features & Components

Figure 2 - 6

Windows Settings

Mouse

2

Mouse Settings

You can select the primary mouse button and scrolling options and access Mouse
Properties from Additional mouse options.

2 - 8 Mouse & Touchpad Devices

Touchpad Settings

Figure 2 - 7

Windows Settings

Touchpad

You can disable the Touchpad by clicking the Touchpad button to turn it off.

You can set the system to automatically disable the internal Touchpad when an ex­ternal USB point device (e.g a USB mouse) is attached. Click “Leave touchpad on
when a mouse is connected” to off.

Features & Components

2

Mouse & Touchpad Devices 2 - 9

Features & Components

Figure 2 - 8

Windows Settings

Touchpad

Sensitivity & Taps

2

Touchapd Taps

The Touchpad Sensitivity feature helps prevent recognizing taps on the pad by ac­cident, by recognizing when your palm is resting on it or brushing its surface while
you are typing.

Click in the check box to enable/disable the different gestures or taps on the surface
of the pad to perform specific actions to manipulate documents, objects and applica­tions.

2 - 10 Mouse & Touchpad Devices

Touchapd Scroll and Zoom

Figure 2 - 9

Scroll and Zoom/

Scrolling Gesture

Figure 2 - 10

Zooming Gesture

Click to enable/disable the two finger scrolling and pinch zooming gesture.

The two-finger scrolling feature works in most scrollable windows and allows you
to scroll horizontally and vertically. Place two fingers, slightly separated, on the
Touchpad surface and slide both fingers in the direction required (in a straight con­tinuous motion).

The two-finger pinch to zoom gesture can be used to perform the same function as

a scroll wheel in Windows applications that support CTRL + scroll wheel zoom

functionality. Place two fingers on the pad (for best results use the tips of the fingers)
and slide them apart to zoom in, or closer together to zoom out.

Features & Components

2

Mouse & Touchpad Devices 2 - 11

Features & Components

Figure 2 - 11

Three-Finger

Gestures

(Swipes & Taps)

Figure 2 - 12

Four-Finger

Gestures

(Swipes & Taps)

2

The three-finger and four-finger swipes and taps can be configured for a number
of different functions. Select the appropriate function from the drop-down menu.

2 - 12 Mouse & Touchpad Devices

The following is an overview of some of the main gestures you can use with your

Figure 2 - 13

Touchpad

Gesture Examples

Touchpad, however these can be configured from the Touchpad menus.

Features & Components

2

Mouse & Touchpad Devices 2 - 13

Features & Components



Audio Driver &

Creative Sound

Blaster Driver

Make sure you install
the Creative Sound
Blaster driver (see page

6 - 54) and then install

the Audio driver (see

page 4 - 10) after i nsta ll-

ing all the system driv­ers, as this driver is
required for audio con­figuration

If you need to uninstall
the audio driver for any
reason, and then rein­stall it, make sure you
reinstall the Creative
Sound Blaster driver.

Figure 2 - 14

Realtek Audio

Console (Windows

Start Menu)

2

Realtek Audio Console

You can configure the audio options on your computer from the Sound control

panel in Windows, or from the Realtek Audio Console Windows Start menu.

Make sure you have installed the driver and checked the Microsoft Store for

updates (see “Audio” on page 4 - 10) and install the Sound Blaster driver (see

“Sound Blaster Audio” on page 6 - 54). The volume may also be adjusted by means

of the volume icon in the taskbar or the audio slider in the Settings menu (see
sidebar).

2 - 14 Realtek Audio Console

Features & Components



Volume Adjustment

The sound volume level
can be clicking using the
volume control icon

in the notification area
of the taskbar.

Figure 2 - 15

Realtek Audio

Console

(Main)

Realtek Audio Console - Main

You can adjust the Speaker and Microphone levels by using the sliders in the Re­altek Audio Console Main window.

2

Realtek Audio Console 2 - 15

Features & Components

Figure 2 - 16

Realtek Audio

Console

(Speakers)

2

Realtek Audio Console - Speakers

Click Speakers to access controls for the format and speaker balance etc.

2 - 16 Realtek Audio Console

Features & Components

Figure 2 - 17

Realtek Audio

Console

(Microphone)

Realtek Audio Console - Microphone

Click Microphone to access advanced controls for recording on the microphone.
Adjust the recording Main Volume level to around 60, to obtain the optimum re­cording quality.

2

Realtek Audio Console 2 - 17

Features & Components

Figure 2 - 18

Realtek Audio

Console - Device

Advanced Settings

2

Realtek Audio Console - Device Advanced Settings

Device Advanced Settings allows for further configuration of the Connector Set-
tings.

2 - 18 Realtek Audio Console

Chapter 3: Power Management



OS Note

Power management
functions will vary slight­ly depending on your
operating system. For
more information it is
best to refer to the user’s
manual of your operat­ing system.

Power Management

Overview

To conserve power, especially when using the battery, your computer power man­agement conserves power by controlling individual components of the computer
(the monitor and hard disk drive) or the whole system. This chapter covers:

• The Power Sources

• Turning On the Computer

•Power Plans

• Power-Saving States

• Configuring the Power Buttons

• Battery Information

The computer uses enhanced power saving techniques to give the operating system
(OS) direct control over the power and thermal states of devices and processors. For
example, this enables the OS to set devices into low-power states based on user set­tings and information from applications.

3

Overview 3 - 1

Power Management



Forced Off

If the system “hangs”,
and the Ctrl + Alt + Del
key combination doesn’t
work, press the power
button for 4 seconds, or
longer, to force the sys­tem to turn itself off.

The Power Sources

The computer can be powered by either an AC/DC adapter or a battery pack.

3

AC/DC Adapter

Use only the AC/DC adapter that comes with your computer. The wrong type of AC/
DC adapter will damage the computer and its components.

1. When first setting up the computer use the following procedure (as to safe-

guard the computer during shipping, the battery will be locked to not power the
system until first connected to the AC/DC adapter and initially set up as below):

• Attach the AC/DC adapter cord to the DC-In jack on the right/rear of the computer (Model depen­dent), then plug the AC power cord into an outlet, and connect the AC power cord to the AC/DC
adapter and the battery will now be unlocked.

2. Raise the lid/LCD to a comfortable viewing angle.

3. Press the power button to turn “On”.

Battery

The battery allows you to use your computer while you are on the road or when an
electrical outlet is unavailable. Battery life varies depending on the applications and
the configuration you're using. To increase battery life, let the battery discharge

completely before recharging (see “Battery FAQ” on page 3 - 21).

We recommend that you do not remove the battery. For more information on the bat-

tery, please refer to “Battery Information” on page 3 - 16.

3 - 2 The Power Sources

Turning On the Computer



Power Button as Stand by or Hibernate Button

You can use the OS’s “Power Options” control panel to set the power button to send the

system into Stand by or Hibernate mode (see your OS’s documentation, or “Configuring

the Power Buttons” on page 3 - 9 for details).

Now you are ready to begin using your computer. To turn it on simply press the pow­er button on the front panel.

When the computer is on, you can use the power button as a Stand by/Hibernate/
Shutdown hot-key button when it is pressed for less than 4 seconds (pressing and
holding the power button for longer than this will shut the computer down). Use

Power Options (Hardware and Sound) in the Windows control panel to configure

this feature.

Power Management

3

Turning On the Computer 3 - 3

Power Management

Figure 3 - 1

Shut Down/Restart

Shutting the Computer Down

Note that you should always shut your computer down by choosing the Shut down

3

command as this will help prevent hard disk or system problems. Use the Power
item in the Start Menu and select Shut down.

You can also use the context menu (right-click the Start Menu
Windows logo + X key combination) to Sign out, Sleep, Hibernate, Shut
down, and Restart.

If you want to add Hibernate/Sleep to the Power Menu see “Adding Hibernate/

Sleep to the Power Menu” on page 3 - 10.

3 - 4 Shutting the Computer Down

icon or press the

Power Plans



Resuming

Operation

See Table 3 - 1, on

page 3 - 11 for informa-

tion on how to resume
from a power-saving
state.

Password

It is recommended that
you enable a password
on system resume in or­der to protect your data.

Figure 3 - 2

Power Plan

Advanced Settings

The computer can be configured to conserve power by means of power plans (Con­trol Panel > Power Options). You can use (or modify) an existing power plan, or

create a new one.

The settings may be adjusted to set the display to turn off after a specified time, and
to send the computer into Sleep after a period of inactivity.

Click Change plan settings and then click Change advanced power settings to ac-

cess further configuration options in Advanced Settings.

Power Management

3

Power Plans3-5

Power Management

Figure 3 - 3

Power Plans

3

Each Windows power plan will also adjust the processor performance of your ma-

chine in order to save power. This is worth bearing in mind if you are experiencing
any reduced performance (especially under DC/battery power).

Choose High performance (you may need to click Show additional plans to view
the High performance plan) for maximum performance when the computer is pow­ered from an AC power source. Choose the Power saver (bear in mind that this
scheme may slow down the overall performance of the computer in order to save
power) for maximum power saving when the computer is battery (DC power) pow­ered.

3 - 6 Power Plans

Power-Saving States



Wake On LAN

Support

Wake-On-LAN is only
supported from Sleep or

Hibernate states in
Windows.

If you require your com­puter to wake up from
network activity in Win­dows then make sure
that the computer is ei­ther in Sleep or Hiber-
nate.

Wake-On-LAN is not
supported from Shut-

down states in Win-

dows.

You can use power-saving states to stop the computer’s operation and restart where

you left off. Windows 10 uses the Sleep, Hibernate and Shut Down power-saving

states.

Sleep

In Sleep all of your work, settings and preferences are saved to memory before the
system sleeps. When you are not using your computer for a certain length of time,
which you specify in the operating system, it will enter Sleep to save power.

The PC wakes from Sleep within seconds and will return you to where you last left
off (what was on your desktop) without reopening the application(s) and file(s) you
last used.

If your mobile PC in Sleep is running on battery power the system will use only a
minimum amount of power. After an extended period the system will save all the
information to the hard disk and shut the computer down before the battery becomes
depleted.

To add Sleep to the Power Menu see “Adding Hibernate/Sleep to the Power

Menu” on page 3 - 10.

Power Management

3

Power-Saving States 3 - 7

Power Management

Figure 3 - 4

Power Button &

Start Menu Power

Hibernate

Hibernate uses the least amount of power of all the power-saving states and saves

3

all of your information on a part of the hard disk before it turns the system off. If a
power failure occurs the system can restore your work from the hard disk; if a power
failure occurs when work is saved only to memory, then the work will be lost. Hi-
bernate will also return you to where you last left off within seconds. You should
put your mobile PC into Hibernate if you will not use the computer for a period of
time, and will not have the chance to charge the battery. To add Hibernate to the

Power Menu see “Adding Hibernate/Sleep to the Power Menu” on page 3 - 10.

Shut down

You should Shut down the computer if you plan to install new hardware, plan to be
away from the computer for several days, or you do not need it to wake up and run
a scheduled task. Returning to full operation from Shut down takes longer than from
Sleep or Hibernate.

3 - 8 Power-Saving States

Configuring the Power Buttons

Figure 3 - 5

Power Options

Define Power

Buttons

The power/sleep button (Fn + F12 key combo) and closed lid may be set to send the
computer in to a power-saving state. Click Choose what the power buttons do on
the left menu in Power Options to bring up the menu.

Power Management

3

Configuring the Power Buttons 3 - 9

Power Management

Figure 3 - 6

Power Options

Define Power

Buttons - Shutdown

Settings

3

Adding Hibernate/Sleep to the Power Menu

Add Hibernate/Sleep to the Power Menu as follows.

1. Go to the Power Options (Hardware and Sound) control panel.

2. Click “Change settings that are currently unavailable” .

3. Click Choose what the power buttons do.

4. Click to put a check in the Hibernate/Sleep box under Shutdown settings.

5. Click Save Changes and close the control panel.

3 - 10 Configuring the Power Buttons

Resuming Operation

Table 3 - 1

Resuming

Operation



Closing the Lid

If you have chosen to
send the computer to
Sleep when the lid is
closed, raising the lid
will wake the system up.



Power Button

When the computer is on, you can use the power button as a Sleep/Hibernate/Shut Down
hot key button when it is pressed for less than 4 seconds (pressing and holding the power
button for longer than this will force the computer to shut down).

You can resume operation from power-saving states by pressing the power button,
or in some cases pressing the sleep button (Fn + F12 key combo).

Power Status

Power Off Off Press the Power Button

Sleep Blinking Green

Hibernate

Display Turned Off Green Press a Key or Move the Mouse/Touchpad

Icon Color

Press the Sleep Button (Fn + F12 Key

Off (battery)

Orange (AC/DC adapter)

To Resume

Press the Power Button

Combo)

Press the Power Button

Power Management

3

Configuring the Power Buttons 3 - 11

Power Management

Figure 3 - 7

Ctrl + Alt + Delete

Menu

3

Ctrl + Alt + Delete Key Combination

You can use the CTRL + ALT + DEL key combinat ion from alm ost any of t he Win-
dows 10 interfaces/Apps to bring up a full-screen displaying Lock, Switch User,

Sign out, Change a password and Task Manager options. If you click the Power
icon in the lower right corner of the screen a power management option menu ap­pears to display Sleep, Shut down, and Restart.

To fully control all the power options (including Hibernate mode) go to the Power
Options control panel and configure the power button, sleep button and lid to per­form the function selected.

3 - 12 Configuring the Power Buttons