Clevo NH50RA, NH50RH, NH57RA, NH57RH User guide

V19.2.00

Preface

Notice

The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication. This publication and any accompanying software may not, in whole or in part, be reproduced, translated, transmitted or reduced to any machine readable form without prior consent from the vendor, manufacturer or creators of this publication, except for copies kept by the user for backup purposes. Brand and product names mentioned in this publication may or may not be copyrights and/or registered trademarks of their respective companies. They are mentioned for identification purposes only and are not intended as an endorsement of that product or its manufacturer. ©May 2019

Trademarks

Intel, Pentium and Intel Celeron are trademarks/registered trademarks of Intel Corporation.

Preface

R&TTE Directive

This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Directive 1999/5/EC.

This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Luxembourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland, United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slovenia.

ErP Off Mode Power Consumption Statement:

The figures below note the power consumption of this computer in compliance with European Commission (EC) regulations on power consumption in off mode:

• Off Mode < 0.5W

Preface

CE Marking

This device has been tested to and conforms to the regulatory requirements of the European Union and has attained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation. The CE Mark is obligatory for products it applies to: the manufacturer affixes the marking in order to be allowed to sell his product in the European market.

This product conforms to the essential requirements of the R&TTE directive 1999/5/EC in order to attain CE Marking. A notified body has determined that this device has properly demonstrated that the requirements of the directive have been met and has issued a favorable certificate of expert opinion. As such the device will bear the notified body number 0560 after the CE mark.

The CE Marking is not a quality mark. Foremost, it refers to the safety rather than to the quality of a product. Secondly, CE Marking is mandatory for the product it applies to, whereas most q uality marking s are vo lu ntary.

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Preface

FCC Statement

(Federal Communications Commission)

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Re orient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the service representative or an experienc ed radio/TV technician for help.

Operation is subject to the following two conditions:

1. This device may not cause interference. And

2. This device must accept any interference, including interfer ence that may cause undesired operation of the

device.

FCC RF Radiation Exposure Statement:



Warning

Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not expressly approved by the manufacturer for compliance with the above standard s could void your authority to operate the equipment.

1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

Preface

IMPORTANT SAFETY INSTRUCTIONS

Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury to persons when using any electrical equipment:

1. Do not use this product near water, for example n ear a ba th tub, wash bowl, kitchen sink or laundry tu b, in a wet

basement or near a swimming pool.

2. Avoid using this equipment with a telephone line (other than a cordless type) during an electrical storm. There

may be a remote risk of electrical shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may

explode. Check with local codes for possible special disposal instructions.

5. This product is intended to be supplied by a Listed Power Unit according to the model’s requirements:

• Full Range AC/DC Adapter - AC Input 100 - 240V, 50 - 60Hz, DC Output 19.5V, 6.15A (120 Watts) minimum.

Preface

Instructions for Care and Operation

The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions:

1. Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.

Do not expose the computer to any shock or vibration.

Do not place it on an unstable surface.

Do not place anything heavy on the computer.

2. Keep it dry, and don’t overheat it. Keep the computer and power supply away from any kind of heating ele-

ment. This is an electrical appliance. If water or any other liquid gets into it, the computer could be badly damaged.

Do not expose it to excessive heat or direct sunlight.

Do not leave it in a place where foreign matter or moisture may affect the system.

Don’t use or store the computer in a humid environment.

Do not place the computer on any surface that will block the Vents/Fan Intakes.

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3. Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other

strong magnetic fields. These can hinder proper performance and damage your data.

4. Follow the proper workin g procedu res for t he computer. Shut th e comp uter down pro per ly and don’t for ge t

to save your work. Remember to periodically save your data as data may be lost if the battery is depleted.

Do not turn off the power until you properly shut down all programs.

Do not turn off any peripheral devices when the computer is on.

5. Take care when using peripheral devices.

Use only approved brands of peripherals.

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Do not disassemble the computer by yourself.

Unplug the power cord befor e attaching peripheral devices.

Perform routine maintenance on your computer.

Servicing



Bottom Cover Removal Warning

Users should not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of your warranty. If you need to replace/remove the hard disk/RAM/optical device etc., for any reason, please contact your distributor/supplier for further information.

Removal Warning

When removing any cover(s) and screw(s) for the purposes of device upg rade, remember to replace the cover(s) and screw(s) before restoring power to the system.

Also note the following when the cover is removed:

• Hazardous moving parts.

• Keep away from moving fan blades.

Do not attempt to service the computer yourself. Doing so may violate your warranty and may expose you and the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from the power supply. Then refer servicing to qualified service personnel under any of the following conditions:

• When the power cord or AC/DC adapter is damaged or frayed.

• If the computer has been exposed to rain or other liquids.

• If the computer does not work normally when you follow the operating instructions.

• If the computer has been dropped or damaged (do not touch the poisonous liquid if the LCD panel breaks).

• If there is an unusual odor, heat or smoke coming from your computer.

Preface



Power Safety

Warning

Before you undertake any upgrade procedures, make sure that you have turned off the power, and disconnected all peripherals and cables (including telephone lines and power cord).

You must also remove your battery in order to prevent accidentally turning the machine on. Before removing

the battery disconnect the AC/DC adapter from the computer.

Power Safety

The computer has specific power requirements:

• Only use a power adapter approved for use with this computer.

• Your AC/DC ada pter may be design ed for inte rnational travel but it still requires a steady, uninterrupted power supply. If you are unsure of your local power specifications, consult your service representative or local power company .

• The power adapter may have either a 2-pr ong or a 3-prong ground ed plug. The third prong is an important safety feature; do not defeat its purpose. If you do not have access to a compatible outlet, have a qualified electrician install one.

• When you want to unplug the power cord, be su re to disconnect it by the plug head, not by its wire.

• Make sure the socket and any extension cord(s) you use can support the total current load of all the connected devices.

• Before cleaning the computer, make sure it is disconnected from any external power supplies (i.e. AC/DC adapter or car adapter).

Do not plug in the power cord if you are wet.

Do not use the power cord if it is broken.

Do not place heavy objects on the power cord.

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Polymer Battery Precautions

Note the following information which is specific to polymer batteries only, and where applicable, this overrides the general battery precaution information overleaf.

• Polymer batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mechanism and is not a cause for concern.

• Use proper handling procedures when using polymer batteries. Do not use polymer batteries in high ambient temperature environments, and do not store unused batteries for extended periods.

• If you are working in areas of low temperature use the AC/DC adapter to power the computer.

See also the general battery precautionary information overleaf for further information.

Preface



Battery Disposal & Caution

The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery in to the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal.

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalen t type recommended by the manufacturer. Discard used battery according to the manufacturer’s instructions.

General Battery Precautions

• Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer.

• Do not remove any batteries from the computer while it is powered on.

• Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.

• If you do not use the battery for an extended period, then remove the battery from the computer for storage.

• Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode.

• Do not try to repair a battery pack. Refer any battery pack repa ir or replacemen t to you r service repre sentati ve or qu alified service personnel.

• Keep children away from, and promptly dispose of a damaged battery. Always dispose of batteries carefully. Batteri es may explode or leak if exposed to fire, or improperly handled or discarded.

• Keep the battery away from metal appliances.

• Affix tape to the battery contacts before disposing of the battery.

• Do not touch the battery contacts with your hands or metal objects.

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Cleaning

Do not apply cleaner directly to the computer; use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer.

Cleaning Instructions

(For Computer Models Supplied with Light Blue Cleaning Cloth) Some computer models in this series come supplied with a light blue cleaning cloth. To clean the computer case with this cloth follow the instructions below:

1. Power off the computer and peripherals.

2. Disconnect the AC/DC adapter from the computer.

3. Use a little water to dampen the cloth slightly.

4. Clean the computer case with the cloth.

5. Dry the computer with a dry cloth, or allow it time to dry before turning on.

6. Reconnect the AC/DC adapter and turn the computer on.

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Preface



Power Off Before Traveling

Make sure that your notebook is completely powered off before putting it into a travel bag (or any such container). Putting a notebook which is powered on in a travel bag may cause the Vents/Fan Intakes to be blocked. To pre vent your computer from overheating make sure nothing blocks the Vent/Fan Intakes while the computer is in use.

Travel Considerations

As you get ready for your trip, run through this list to make sure the system is ready to go:

1. Check that the battery pack and any spares are fully charged.

2. Power off the computer and peripherals.

3. Close the display panel and make sure it’s latched.

4. Disconnect the AC/DC adapter and cables. Stow them in the carrying bag.

5. The AC/DC adapter uses volt ages from 100 to 240 volt s so you won’t need a second volt age adapter. However,

check with your travel agent to see if you need any socket adapters.

6. Put the notebook in its carrying bag and secure it with the bag’s straps.

7. If you’re taking any perip herals (e.g. a printer, mouse or digital camera), pack them and those devices’ adapters

and/or cables.

8. Anticipate customs - Some jurisdictions may have import restrictions or req uire proof of ownersh ip for both hard -

ware and software. Make sure your “papers” are handy.

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Preface

On the Road

In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting, keep these points in mind:

Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common. Don’t check it with “normal” luggage. Baggage handlers may not be sufficiently careful. Avoid knocking the computer against hard objects.

Beware of Electromagnetic fields - Devices such as metal detectors & X-ray machines can damage the computer, hard disk, floppy disks, and other media. They may also destroy any stored data - Pass your computer and disks around the devices. Ask security officials to hand-inspect them (you may be asked to turn it on). Note: Some airports also scan luggage with these devices.

Fly safely - Most airlines have regulations about the use of computers and other electronic devices in flight. These restrictions are for your safety, follow them. If you stow the notebook in an overhead compartment, make sure it’s secure. Contents may shift and/or fall out when the compartment is opened.

Get power where you can - If an electrical outlet is available, use the AC/DC adapter and keep your battery(ies) charged.

Keep it dry - If you move quickly from a cold to a warm location, water vapor can condense inside the computer. Wait a few minutes before turning it on so that any moisture can evaporate.

Preface

Developing Good Work Habits

Developing good work habits is important if you need to work in fron t of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints. The following are some tips to reduce the strain:

• Adjust the height of the chair and/or desk so that the keyboard is at or slightly below the level of your elbow. Keep your forearms, wrists, and hands in a relaxed position.

• Y our knees sho uld be sligh tly higher th an your hips. Place yo ur feet flat on the floor or on a footrest if necessary.

• Use a chair with a back and adjust it to support your lower back comfortably.

• Sit straight so that your knees, hips and elbows form approximately 90-degree angles when you are working.

• Take periodic breaks if you are using the computer for long periods of time.

Remember to:

• Alter your posture frequently.

• Stretch and exercise your body several times a day.

• Take periodic breaks when you work at the computer for long periods of time. Frequent and short breaks are better than fewer and longer breaks.

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Lighting

Proper lighting and a comfortable viewing angle can reduce eye strain and shoulder and neck muscle fatigue.

• Position the display to avoid glare or reflections from overhead lighting or outside sources of light.

• Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly.

• Position the display directly in front of you at a comfortable viewing distance.

• Adjust the display-viewing angle to find the best position.

LCD Screen Care

To prevent image persistence on LCD monitors (caused by the continuous display of graphics on the screen for an extended period of time) take the following precautions:

• Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time.

• Use a rotating, moving or blank screen saver (this prevents an image from being displayed too long).

• Rotate desktop background images every few days.

• Turn the monitor off when the system is not in use.

LCD Electro-Plated Logos

Note that in computers featuring a raised LCD electro-plated logo, the logo is covered by a protective adhesive. Due to general wear and tear, this adhesive may deteriorate over time and the exposed logo may develop sharp edges. Be careful when handling the computer in this case, and avoid touching the raised LCD electro-plated logo. Avoid placing any other items in the carrying bag which may rub against the top of the computer during transport. If any such wear and tear develops contact your distributor/supplier.

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Notice .............................................................................................................................................................I

ErP Off Mode Power Consumption Statement: ...........................................................................................II

FCC Statement ............................................................................................................................................IV

FCC RF Radiation Exposure Statement: .....................................................................................................V

Instructions for Care and Operation ......................................................................................................... VII

Servicing .....................................................................................................................................................IX

Power Safety ................................................................................................................................................X

Polymer Battery Precautions ......................................................................................................................XI

General Battery Precautions .....................................................................................................................XII

Cleaning ...................................................................................................................................................XIII

Cleaning Instructions ...............................................................................................................................XIII

Travel Considerations ..............................................................................................................................XIV

Quick Start Guide

Overview ....................................................................................................................................................1-1

Advanced Users .........................................................................................................................................1-2

Beginners and Non-Advanced Users .........................................................................................................1-2

Warning Boxes ..........................................................................................................................................1-2

Not Included ..............................................................................................................................................1-3

Model Differences .....................................................................................................................................1-3

System Startup ...........................................................................................................................................1-4

System Software ........................................................................................................................................1-5

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LCD Panel Open - Model A ......................................................................................................................1-6

LCD Panel Open - Model B ......................................................................................................................1-7

LED Indicators ...........................................................................................................................................1-8

Illuminated Color LED Keyboard .............................................................................................................1-9

Keyboard Backlight LED Device ............................................................................................................1-10

Keyboard Shortcuts .................................................................................................................................1-11

Function/Hot Key Indicators ...................................................................................................................1-12

Control Center .........................................................................................................................................1-13

Flexikey® Application ............................................................................................................................1-14

Front & Left Views ..................................................................................................................................1-15

Rear View ................................................................................................................................................1-17

Right View ...............................................................................................................................................1-18

Bottom View - Model A ..........................................................................................................................1-19

Bottom View - Model B ..........................................................................................................................1-20

Windows 10 Start Menu ..........................................................................................................................1-21

Right-Clicking the Windows Logo In Start Menu ..................................................................................1-22

Start Menu Apps & Tiles .........................................................................................................................1-23

Windows 10 Control Panel ......................................................................................................................1-25

Settings ....................................................................................................................................................1-26

Windows 10 Taskbar ...............................................................................................................................1-27

Action Center ...........................................................................................................................................1-28

Video Features .........................................................................................................................................1-29

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Microsoft Hybrid Graphics ......................................................................................................................1-29

Power Options .........................................................................................................................................1-34

Features & Components

Overview ....................................................................................................................................................2-1

Hard Disk Drive/Solid State Drive ............................................................................................................2-2

Multi-In-1 Card Reader .............................................................................................................................2-3

Touchpad and Buttons/Mouse ...................................................................................................................2-4

Touchpad Sensitivity .................................................................................................................................2-4

Mouse Properties Control Panel ................................................................................................................2-5

Mouse & Touchpad Devices .....................................................................................................................2-7

Realtek Audio Console ............................................................................................................................2-14

Realtek Audio Console - Main ................................................................................................................2-15

Realtek Audio Console - Speakers ..........................................................................................................2-16

Realtek Audio Console - Microphone .....................................................................................................2-17

Realtek Audio Console - Device Advanced Settings ..............................................................................2-18

Power Management

Overview ....................................................................................................................................................3-1

The Power Sources ....................................................................................................................................3-2

AC/DC Adapter .........................................................................................................................................3-2

Battery ........................................................................................................................................................3-2

Turning On the Computer ..........................................................................................................................3-3

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Shutting the Computer Down ....................................................................................................................3-4

Power Plans ...............................................................................................................................................3-5

Power-Saving States ..................................................................................................................................3-7

Sleep ..........................................................................................................................................................3-7

Hibernate ....................................................................................................................................................3-8

Shut down ..................................................................................................................................................3-8

Configuring the Power Buttons .................................................................................................................3-9

Resuming Operation ................................................................................................................................3-11

Settings Menu Power Controls ................................................................................................................3-13

Battery Information .................................................................................................................................3-16

Battery Power ..........................................................................................................................................3-16

Power Slider Settings ...............................................................................................................................3-17

Conserving Battery Power .......................................................................................................................3-18

Battery Life ..............................................................................................................................................3-19

New Battery .............................................................................................................................................3-19

Recharging the Battery with the AC/DC Adapter ...................................................................................3-19

Proper handling of the Battery Pack ........................................................................................................3-20

Battery FAQ .............................................................................................................................................3-21

Removing the Battery ..............................................................................................................................3-24

Inserting the Battery ................................................................................................................................3-25

Drivers & Utilities

What to Install ............................................................................................................................................4-1

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Module Driver Installation ........................................................................................................................4-1

Driver Installation ......................................................................................................................................4-2

Updating/Reinstalling Individual Drivers ..................................................................................................4-5

User Account Control ................................................................................................................................4-6

Windows Security Message .......................................................................................................................4-6

New Hardware Found ................................................................................................................................4-6

Driver Installation Procedure .....................................................................................................................4-7

Chipset .......................................................................................................................................................4-7

Serial IO .....................................................................................................................................................4-7

Intel Video (VGA) .....................................................................................................................................4-7

NVIDIA Video (VGA) ..............................................................................................................................4-8

NVIDIA Apps ............................................................................................................................................4-8

LAN ...........................................................................................................................................................4-8

Card Reader ...............................................................................................................................................4-8

Intel® HID Filter Driver ............................................................................................................................4-9

Control Center ...........................................................................................................................................4-9

MEI Driver .................................................................................................................................................4-9

Audio .........................................................................................................................................................4-9

Optional Drivers ......................................................................................................................................4-11

BIOS Utilities

Overview ....................................................................................................................................................5-1

The Insyde BIOS Utility ............................................................................................................................5-2

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UEFI Boot ..................................................................................................................................................5-3

Insyde BIOS Start Screen ..........................................................................................................................5-4

Insyde BIOS Start Screen Options: ...........................................................................................................5-5

Boot Manager ............................................................................................................................................5-6

Boot From File / File Explorer ..................................................................................................................5-7

Administer Secure Boot .............................................................................................................................5-8

Setup Utility - Main Menu .......................................................................................................................5-10

Setup Utility - Advanced Menu ...............................................................................................................5-12

Setup Utility - Security Menu ..................................................................................................................5-17

Setup Utility - Boot Menu .......................................................................................................................5-20

Setup Utility - Exit Menu ........................................................................................................................5-22

Modules & Options

Overview ....................................................................................................................................................6-1

SATA Mode Setup (Optane™, RAID or AHCI) ......................................................................................6-2

AHCI Mode ...............................................................................................................................................6-2

Intel® Optane™ ........................................................................................................................................6-2

RAID ..........................................................................................................................................................6-2

Intel® Rapid Storage Technology Application .........................................................................................6-3

RAID Setup ...............................................................................................................................................6-5

Deleting a RAID ......................................................................................................................................6-10

Intel® Optane™ Setup Procedure ...........................................................................................................6-11

Wireless LAN Module .............................................................................................................................6-16

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Intel® WLAN Driver Installation ............................................................................................................6-17

Qualcomm Atheros WLAN Combo Driver Installation ..........................................................................6-18

WLAN Configuration in Windows 10 ....................................................................................................6-19

Bluetooth & WLAN Combo Module ......................................................................................................6-22

Intel & Qualcomm Atheros Bluetooth Combo Driver Installation .........................................................6-23

Bluetooth Configuration in Windows ......................................................................................................6-24

To Make your Computer Discoverable to Bluetooth Devices .................................................................6-27

Fingerprint Reader Module ......................................................................................................................6-28

Fingerprint Reader Driver Installation .....................................................................................................6-29

Fingerprint Module Configuration ..........................................................................................................6-30

Sound Blaster Audio ................................................................................................................................6-32

Sound Blaster Cinema 5 Installation .......................................................................................................6-32

Sound Blaster Connect Application .........................................................................................................6-34

Intel® Software Guard Extensions Driver ...............................................................................................6-38

Intel SGX Driver Installation ...................................................................................................................6-38

Intel® Speed Shift Technology Driver ....................................................................................................6-39

Speed Shift Technology Driver Installation ............................................................................................6-39

Intel® Rapid Storage Technology ...........................................................................................................6-40

IRST Driver Installation ..........................................................................................................................6-40

Intel® Rapid Storage Technology for RAID Systems ............................................................................6-41

RAID Volume Data Verification and Repair ..........................................................................................6-43

Replacing and Reverting Recovery and Master Volumes .......................................................................6-43

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Intel® Rapid Storage Technology for Optane Systems ...........................................................................6-46

Enabling Intel® Optane™ .......................................................................................................................6-47

Disabling Intel® Optane™ ......................................................................................................................6-50

PC Camera ...............................................................................................................................................6-52

Camera App .............................................................................................................................................6-53

Taking Pictures/Capturing Video ............................................................................................................6-56

Trusted Platform Module .........................................................................................................................6-58

Enabling & Activating TPM ....................................................................................................................6-59

TPM Management in Windows ...............................................................................................................6-60

TPM Actions ............................................................................................................................................6-62

Troubleshooting

Overview ....................................................................................................................................................7-1

Basic Hints and Tips ..................................................................................................................................7-2

Backup and General Maintenance .............................................................................................................7-3

Viruses .......................................................................................................................................................7-4

Upgrading and Adding New Hardware/Software ......................................................................................7-5

Problems and Possible Solutions ...............................................................................................................7-7

Intel® Optane™ Notes ............................................................................................................................7-15

Interface (Ports & Jacks)

Overview ...................................................................................................................................................A-1

Notebook Ports and Jacks .........................................................................................................................A-2

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Control Center

Overview ...................................................................................................................................................B-1

Power Modes ............................................................................................................................................B-4

LED Keyboard ..........................................................................................................................................B-5

Flexikey® Application .............................................................................................................................B-7

Profiles ......................................................................................................................................................B-7

Keyboard Macro and Mouse Macro Settings ...........................................................................................B-8

Enabling or Disabling Flexikey® .............................................................................................................B-8

Keyboard Macro .......................................................................................................................................B-9

Mouse Macro ..........................................................................................................................................B-10

Keyboard Macro - Express Key .............................................................................................................B-11

Keyboard Macro - Express Text .............................................................................................................B-15

Keyboard Macro - Disable ......................................................................................................................B-17

Mouse Macro - Express Key ..................................................................................................................B-18

Mouse Macro - Express Text ..................................................................................................................B-19

Mouse Macro - Disable ..........................................................................................................................B-20

Statistics ..................................................................................................................................................B-21

Video Driver Controls

Overview ...................................................................................................................................................C-1

Microsoft Hybrid Graphics .......................................................................................................................C-2

Video Driver Installation ..........................................................................................................................C-4

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Intel Video (VGA) ....................................................................................................................................C-4

NVIDIA Video (VGA) .............................................................................................................................C-5

NVIDIA Apps ...........................................................................................................................................C-5

NVIDIA GeForce Experience ..................................................................................................................C-6

NVIDIA GeForce Experience - BatteryBoost ..........................................................................................C-7

Configure Other Displays Using Project ..................................................................................................C-8

Configuring an External Display In Windows .........................................................................................C-9

HDMI Audio Configuration ...................................................................................................................C-11

Wireless Display .....................................................................................................................................C-14

Wireless Display Configuration .............................................................................................................C-15

Intel® UHD Graphics Control Panel ......................................................................................................C-17

Display Devices & Options ....................................................................................................................C-29

Attaching Other Displays .......................................................................................................................C-30

NVIDIA Control Panel ...........................................................................................................................C-32

Customization Options ...........................................................................................................................C-36

Change Resolution ..................................................................................................................................C-40

Display Devices - NVIDIA CP ...............................................................................................................C-41

Configuring an External Display (NVIDIA) ..........................................................................................C-43

HDCP Status ...........................................................................................................................................C-47

Adjust Video Settings .............................................................................................................................C-48

Configure Surround, PhysX® .................................................................................................................C-49

Set Digital Audio ....................................................................................................................................C-50

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Core Logic ................................................................................................................................................D-2

Display ......................................................................................................................................................D-2

Memory .....................................................................................................................................................D-2

Storage ......................................................................................................................................................D-2

Audio ........................................................................................................................................................D-2

Pointing Device & Keyboard ....................................................................................................................D-2

Interface ....................................................................................................................................................D-2

Card Reader ..............................................................................................................................................D-3

Slots ..........................................................................................................................................................D-3

Communication .........................................................................................................................................D-3

Power Management ..................................................................................................................................D-3

Power & Battery .......................................................................................................................................D-3

Security .....................................................................................................................................................D-3

Features (For Some Model Designs) ........................................................................................................D-4

Indicators ..................................................................................................................................................D-4

Operating System ......................................................................................................................................D-4

BIOS .........................................................................................................................................................D-4

Environmental Spec ..................................................................................................................................D-4

Dimensions & Weight ..............................................................................................................................D-4

XXIX

Preface

XXX

Quick Start Guide

Chapter 1: Quick Start Guide

Overview

This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the computer and to getting your system started. The remainder of the manual covers the following:

• Chapter 2 A guide to using some of the main features of the computer e.g. the storage devices (hard disk, optical device, Multi-in-1 card reader), TouchPad & Mouse & Audio.

• Chapter 3 The computer’s power saving options.

• Chapter 4 The installation of the drivers and utilities essential to the operation or improvement of some of the computer’s subsystems.

• Chapter 5 An outline of the computer’s built-in software or BIOS (Basic Input Output System).

• Chapter 7 A quick guide to the computer’s PC Camera, Wireless LAN, Combo Bluetooth & WLAN, TPM (security) and Intel modules (some of which may be optional depending on your purchase configuration).

• Chapter 7 A troubleshooting guide.

• Appendix A Definitions of the interface, ports/jacks which allow your computer to communicate with external devices.

• Appendix B Information on Control Center.

• Appendix C Information on the Video driver controls.

• Appendix D The computer’s specification.

Overview 1 - 1



Notes

Check the light colored boxes with the mark above to find detailed information about the computer’s features.

Quick Start Guide

Advanced Users

If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful to refer to “What to Install” on page 4 - 1 and “BIOS Utilities” on page 5 - 1 in the remainder of the User’s Manual. You may also find the notes marked with a

 of interest to you.

Beginners and Non-Advanced Users

If you are new to computers (or do not have an advanced knowledge of them) then the information contained in the Quick Start Guide should be enough to get you up and running. Eventually you should try to look through all the documentation (more detailed descriptions of the functions, setup and system controls are covered in the remainder of the User’s Manual), but do not worry if you do not understand everything the first time. Keep this manual nearby and refer to it to learn as you go. You may find it useful to refer to the notes marked with a

 as indicated in the margin.

For a more detailed description of any of the interface ports and jacks see “Interface

(Ports & Jacks)” on page A - 1.

Warning Boxes

No matter what your level please pay careful attention to the warning and safety information indicated by the

 symbol. Also please note the safety and handling instructions as indicated in the Preface.

1 - 2 Overview

Quick Start Guide



Drivers

If you are installing new system software, or are re-configuring your computer for a different system, you will need to install the drivers listed in “Drivers & Utilities” on page 4 - 1. Drivers are programs which act as an interface between the computer and a hardware component e.g. a wireless network module. It is very important that you install the drivers in the order listed. You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed. If your system hasn’t been properly configured (your service representative may have already done that for you); refer to

Chapter 4 for installation instructions.

Ports and Jacks

See “Interface (Ports & Jacks)” on page A - 1 for a description of the interface (ports & jacks) which allow your computer to communicate with external devices, connect to the internet etc.

Not Included

Operating Systems (e.g. Windows 10) and applications (e.g. word processing, spreadsheet and database programs) have their own manuals, so please consult the appropriate manuals.

Model Differences

This notebook series includes two different models, and two different designs based on specification, that vary slightly in appearance. Note that though your computer may look slightly different from that pictured throughout this manual, all ports, jacks (other than those indicated in the specification) and general functions are the same for all the design styles (see Appendix D for further details).

Overview 1 - 3



Shutdown

Note that you should always shut your computer down by choosing the Shut

Down command in Windows (see page

1 - 34). This will help

prevent hard disk or system problems.

Figure 1 - 1 - Computer with AC/DC Adapter Plugged-In & LCD/Lid Open

130°

Quick Start Guide

System Startup

1. Remove all packing materials, and place the computer on a stable surface.

2. Securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports.

3. When first setting up the computer use the following procedure (as to safeguard the computer during

shipping, the battery will be locked to not power the system until first connected to the AC/DC adapter and initially set up as below):

• Attach the AC/DC adapter cord to the DC-In jack at the re ar of the compu ter, then plug the AC power cord i nto a n outl et, a nd connect the AC power cord to the AC/DC adapter and leave it there for 6 seconds or longer.

• Remove the adapter cord from the computer’s DC-In jack, and then plug it back in again; the battery will now be unlocked.

4. Use one hand to raise the hand to support the base of the computer (Note: Never lift the computer by the lid/LCD).

1 - 4 System Startup

lid/LCD to a comfortable viewing angle (

do not exceed 130 degrees

);

use the other

System Software



Windows OS

Note that the information included on the following pages is for Windows 10 only. In order to run Windows 10 (64-bit) your computer requires a minimum 8GB of system memory (RAM).

Your computer may already come with system software pre-installed. Where this is not the case, or where you are re-configuring your computer for a different system, you will find the Windows 10 (64-bit) operating system is supported.

Quick Start Guide

System Startup 1 - 5

Figure 1 - 2

LCD Panel Open

1. Built-in PC Camera

2. PC Camera LED

3. Built-In Array Microphone

4. LCD

5. Power Button

6. Keyboard

7. Touchpad & Buttons

8. Fingerprint Reader Module (

Optional

)

Note that the Touchpad and Buttons valid operational area is that indicated within the red dotted lines above.



Wireless Device

Operation Aboard

Aircraft

The use of any portable electronic transmission devices aboard aircraft is usually prohibited. Make sure the WLAN and Blue tooth module(s) are OFF if you are using the computer aboard aircraft by putting the system in to Airplane Mode (see Table 1 - 4, on

page 1 - 12).

3123

Quick Start Guide

LCD Panel Open - Model A

1 - 6 LCD Panel Open - Model A

LCD Panel Open - Model B

Figure 1 - 3

LCD Panel Open

1. Built-in PC Camera

2. PC Camera LED

3. Built-In Array Microphone

4. LCD

5. Power Button

6. Keyboard

7. Touchpad & Buttons

8. Fingerprint Reader Module (

Optional

)

Note that the Touchpad and Buttons valid operational area is that indicated within the red dotted lines above.



Wireless Device

Operation Aboard

Aircraft

The use of any portable electronic transmission devices aboard aircraft is usually prohibited. Make sure the WLAN and Bluetooth module(s) are OFF if you are using the computer aboard aircraft by putting the system in to Airplane Mode (see Table 1 - 4, on

page 1 - 12).

3123

Quick Start Guide

LCD Panel Open - Model B 1 - 7

Quick Start Guide

LED Indicators

The LED indicators display helpful information about the current status of the computer.

Icon Color Description

Orange DC Power is Plugged In

Green The Computer is On

Blinking Green The Computer is in Sleep Mode

Orange The Batter y is Charging

Green The Battery is Fully Charged

Blinking Orange The Battery Has Reached Critically Low Power Status

Green Airplane Mode is ON (the WLAN, Bluetooth & 3G/4G Modules are OFF)

Green Hard Disk Activity

1 - 8 LCD Panel Open - Model B

Table 1 - 1 - LED Indicators

Illuminated Color LED Keyboard



Other Keyboards

If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will detect and enable it automatically. However special functions/hot-keys unique to the system’s regular keyboard may not work.

Scr Lk

Hold down the Fn Key and Scr Lk to enable scroll lock and check the LED indicator for status.

Numerical

Play/Pause Key

Function Keys

Scr Lk Key

Fn Key

Game Control Keys

Num Lk Key

Windows Logo Key

Menu/Application Key

Numerical Keypad



Special Characters

Some software applications allow the number-keys to be used with Alt to produce special characters. These special characters can only be produced by using the numeric keypad. Regular number keys (in the upper row of the keyboard) will not work. Make sure that NumLk is on.

The illuminated colored keyboard has an embedded numerical keypad for easy numeric data input, and features function keys to allow you to change operational features instantly. See Table 1 - 4, on page 1 - 12 for full function key combination details, and see “Illuminated Color LED Keyboard” on page 1 - 9.

Figure 1 - 4 - Illuminated Color LED Keyboard

Illuminated Color LED Keyboard 1 - 9

Quick Start Guide

211

234

Quick Start Guide

Keyboard Backlight LED Device

(For Illuminated Colored Keyboards Only)

Press Fn plus the key to toggle the keyboard LED on/off. The keyboard LED may be configured using the Fn + key combination outlined in the table below. In addition press Fn plus the keyboard backlight application to configure the settings (see “LED Keyboard” on page B - 5).

Main Keyboard Colored LED Function key Combinations

key to launch the

Fn +

Table 1 - 2 - Main Keyboard LEDs (for Illuminated Colored Keyboards Only)

Launch the Keyboard Backlight

Application

Toggle the Keyboard Backlight LED On/

Off

Keyboard Backlight LED Low

Keyboard Backlight LED High

1 - 10 Keyboard Backlight LED Device

Keyboard Shortcuts



Windows Logo

Keyboard Shortcut

Use the Windows logo key + D key com- bination to switch between the Start screen and Windows Desktop.

Menu/Application

Keyboard Shortcut

When the Desktop app is running you can use the Menu/Application key on the keyboard to display the context menu as per a mouse right-click.

The following Windows Logo Key (Winkey) keyboard shortcuts are useful for navigation/operation in

Windows 10

Quick Start Guide

Windows Logo

+ Number (1, 2, etc) Launch an application from the taskbar (numbered from left to right)

Key +

Tap Winkey Toggle the Start menu

A Open the Action Center B Select the Taskbar Notification Area C Launch Cortana (in listening mode) D Toggle the Desktop E Launch File Explorer (Quick Access tab)

Description

Table 1 - 3 - Keyboard Shortcuts

Keyboard Backlight LED Device 1 - 11

Quick Start Guide

Function/Hot Key Indicators

Keys Function Keys Function

Fn +

Fn + Power Button Powered USB 3.0 Port Power Toggle

Play/Pause (in Audio/Video Programs)

*Fan Control Toggle

Automatic Fan Control / Full

Power

TouchPad Toggle

(Press a key to or use TouchPad to turn on)

Turn LCD Backlight Off

Mute Toggle Fn + NumLk

Volume Decrease/Increase Fn + ScrLk

Display Toggle Caps Lock

Control Center Toggle Fn + Backspace Flexikey® Enable/Disable

The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down

Table 1 - 4 - Function & Hot Key Indicators

1 - 12 Function/Hot Key Indicators

Fn +

*Note: It is recommended that you use M aximum fan speed when playing games (use Fn + 1)

Brightness Decrease/Increase

PC Camera

Power Toggle

Airplane Mode

Toggle

Sleep Toggle

Number Lock

Toggle

Scroll Lock

Toggle

Caps Lock

Toggle

Quick Start Guide

Control Center

Run the Control Center from the Windows Start menu or use the Fn + Esc key combination, or double-click the icon in the notification area of the taskbar. The Control Center provides quick access to Power Modes, Fan settings and LED Keyboard configuration (see Appendix B).

Figure 1 - 5 - Control Center

Control Center 1 - 13



Windows Key

Fn & P Keys

Note that you can assign actions to any keyboard key except the Windows key

Fn and P key.

Quick Start Guide

Flexikey® Application

The Flexikey® application is a quick hotkey configuration application, which allows you to assign a single key to launch multiple key combinations, to create text macros and to disable certain keys. The application can also be used to configure the mouse buttons to create hotkeys for gaming etc. Click Flexikey in the Control Center or Start menu to launch the application (see Appendix B for full details).

1 - 14 Flexikey® Application

Figure 1 - 6 - Flexikey® Application

Front & Left Views

Figure 1 - 7

Front & Left Views

1. LED Indicators

2. Security Lock Slot

3. Vent/Fan Intake/ Outlet

4. USB 3.0 (USB 3.1 Gen 1) Port Type A

5. USB 2.0 Port

6. Microphone Jack

7. 2-In-Audio Jack (Headphone/ Microphone)



USB Ports

USB 3.0 ports capable of 5Gbps (SuperSpeed) are classified as USB 3.1 Gen 1 and USB ports capable of 10Gbps (SuperSpeed+) are classified as USB 3.1 Gen 2.

There is one USB 2.0 port, one USB 3.0 (USB 3.1, Gen 1) port, one USB 3.1 Gen 2 Type A port and one USB 3.1 Gen 2 Type C port on this computer model.

Quick Start Guide

Front & Left Views 1 - 15



Combination Audio Jacks

Note that the combination audio jacks can support a microphone, hea dphone or headset (i.e. a combination microp hone/ headphone).

1. When a device is plugged in to the combination audio jack a a dialog (“Which device did you plug in?”) box will pop-up.

2. Select the appropriate device from the drop-down menu according to the device plugged-in (e.g. Headset), and then click OK to save the setting.

Quick Start Guide

1 - 16 Front & Left Views

Rear View

Figure 1 - 8

Right & Rear Views

1. Vent/Fan Intake

2. Mini DisplayPort 1.4 (for Design I Series)

Mini DisplayPort 1.2 (for Design II Series)

3. HDMI-Out Port

4. RJ-45 LAN Jack

5. DC-In Jack



DisplayPort Cables

When using cables connected to the Mini DisplayPort, try to make sure that

the cables are not bent excessively, as bending the

cables may cause signal problems.



USB Ports

USB 3.0 ports capable of 5Gbps (SuperSpeed) are classified as USB 3.1 Gen 1 and USB ports capable of 10Gbps (SuperSpeed+) are classified as USB 3.1 Gen 2.

There is one USB 2.0 port, one USB 3.0 (USB 3.1, Gen 1) port, one USB 3.1 Gen 2 Type A port and one USB 3.1 Gen 2 Type C port on this compute r model.

213

Model A

Model B

Quick Start Guide

Rear View 1 - 17

Figure 1 - 9

Right View

1. 1 * USB 3.1 Gen 2 (Type A) Port

USB 3.1 Gen 2

(Type C) Port

3. Mult i-in-1 Card

Reader

4. Vent/Fan Intake/

Outlet



Overheating

To prevent your computer from overheating make sure nothing blocks the Vent/Fan Intake while the computer is in use.



Multi-In-1 Card Reader

The card reader allows you to use the most popular digital storage card formats:

MMC (MultiMedia Card) / RS MMC

SD (Secure Digital) / Mini SD / SDHC / SDXC up to UHS-II

USB Ports

USB 3.0 ports capable of 5Gbps (SuperSpeed) are classified as USB 3.1 Gen 1 and USB ports capable of 10Gbps (SuperSpeed+) are classified as USB 3.1 Gen 2.

There is one USB 2.0 port, one USB 3.0 (USB 3.1, Gen 1) port, one USB 3.1 Gen 2 Type A port and one USB 3.1 Gen 2 Type C port on this computer model.

Quick Start Guide

Right View

1 - 18 Right View

Bottom View - Model A

Figure 1 - 10

Bottom View

1. Battery

2. Vent/Fan Intake/ Outlet

3. Speakers



Battery Information

Always completely discharge, then fully charge, a new battery before using it. Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.

We recommend that you do not remove the battery yourself.



Bottom Cover Removal Warning

Do not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of your warranty.

If you need to replace/remove the hard disk/RAM/optical device etc., for any reason, please contact your distributor/supplier for further information.



Overheating

To prevent your computer from overheating make sure nothing blocks the Vent/Fan Intake while the computer is in use.

Quick Start Guide

Bottom View - Model A 1 - 19

Figure 1 - 11

Bottom View

1. Battery

2. Vent/Fan Intake/ Outlet

3. Speakers



Battery Information

Always completely discharge, then fully charge, a new battery before using it. Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.

We recommend that you do not remove the battery yourself.



Bottom Cover Removal Warning

Do not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of your warranty.

If you need to replace/remove the hard disk/RAM/optical device etc., for any reason, please contact your distributor/supplier for further information.



Overheating

To prevent your computer from overheating make sure nothing blocks the Vent/Fan Intake while the computer is in use.

Quick Start Guide

Bottom View - Model B

1 - 20 Bottom View - Model B

Quick Start Guide

Desktop



Windows Screens

Note that the Windows screens on the

following pages are included as a basic guide and introduction to navigating around Windows 10.

However note that these screens are always subject to change, upgrade and redesign. Check the Microsoft website for details.

Windows 10 Start Menu

Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start Menu by clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the Windows Logo Key on the keyboard).

Figure 1 - 12 - Windows Start Menu

Windows 10 Start Menu 1 - 21

Right-Click Icon

Quick Start Guide

Right-Clicking the Windows Logo In Start Menu

Right-click the Start Menu icon (or use the Windows Logo Key + X key combination) to bring up an advanced Context Menu of useful features such as Apps and Features, Power Options, Task Manager, Search, File Explorer, Device Manager, Computer Management and Network Connections etc.

Figure 1 - 13 - Right-Click Windows Logo in Start Menu

1 - 22 Windows 10 Start Menu

Quick Start Guide

Start Menu Apps & Tiles

The Windows 10 Start Menu will contain a number of apps, and many more will be installed as you add more applications etc. Not all of these apps can fit on the screen so may need click and drag the handles at the edge of the screen to expand the menu in order to view all the apps (you can use the scroll bar to mov e up and down the screen).

Figure 1 - 14 - Expanding the Start Menu

Windows 10 Start Menu 1 - 23

Quick Start Guide

Pining/Unpinning Apps & Programs to/from the Start Menu

To make things easy to find you can add and remove tiles for apps and programs to the Start Menu. Right-Click on a program’s icon and select Pin to Start from the drop-down menu. To remove an app or program from the Start Menu right-click the icon and select Unpin from Start. You can use the same method to pin apps/pro- grams to/from the taskbar (select pin to taskbar/unpin this program from the taskbar).

Figure 1 - 15 - Pin to Start/Unpin from Start

1 - 24 Windows 10 Start Menu

Windows 10 Control Panel

• Select Control Panel under the Windows

System item in the Start Menu.

• Type Control Panel into the Search box in the taskbar and click on the icon when it pops up.

• You can pin the Con- trol Panel tile to Start or taskbar.

In many instances throughout this manual you will see an instruction to open the Control Panel. The Control Panel can be accessed in a number of ways in Windows 10.

Quick Start Guide

Figure 1 - 16 - Windows 10 Control Panel Access

Windows 10 Control Panel 1 - 25

Quick Start Guide

Settings

The Settings item in the Start Menu (and also as an App) gives you quick access to a number of system settings control panels allowing you to adjust settings for System, Devices, Network & internet, Personalization, Apps, Accounts, Time & language, Gaming, Ease of Access, Privacy and Update & security.

Figure 1 - 17 - Settings

1 - 26 Windows 10 Control Panel

Quick Start Guide

Taskbar

Taskbar - Pinned Programs and Apps

Notification Area

Windows 10 Taskbar

In many instances throughout this manual you will see an instruction to access the notification area of the taskbar. The notification area of the taskbar in the bottom right of the screen. Some of the Control Panels and appli-

cations referred to throughout the course of this manual can be accessed from here.

Figure 1 - 18 - Taskbar

You can pin/unpin apps to/from the taskbar in much the same way as you can to the Start screen (see “Pining/

Unpinning Apps & Programs to/from the Start Menu” on page 1 - 24).

Windows 10 Control Panel 1 - 27

Quick Start Guide

Action Center

The Action Center appears as a vertical panel on the right side of the screen when you swipe in from the right or click the button in the notification tray. This gives you access to commonly needed functions like Network, All Settings, Airplane Mode, and Project etc.

1 - 28 Windows 10 Control Panel

Figure 1 - 19 - Action Center

Quick Start Guide

Video Features

You can switch display devices, and configure display options, from the Display settings ( click the Start Menu and click Settings > System or right-click the desktop and select Display settings) control panel (see page 1 -

31). In Windows 10 it is possible to quickly configure external displays from the Project menu (

dows logo key on your keyboard and the P key or Fn + F7).

Microsoft Hybrid Graphics

Your computer will feature Microsoft Hybrid Graphics switchable graphics technology. This seamless technology is designed to get best performance from the graphi cs system while allowing longer battery life, without having to manually change settings. The computer’s operating system (and some applications) will automati- cally switch between the integrated UMA (Unified Memory Architecture) GPU (iGPU) and the discrete GPU (dGPU) when required by the applications in use. This switch is seamless to the user.

press the Win-

Video Features 1 - 29

1. Attach your display to the appropriate port, and turn it on.

2. Press the + P (or Fn + F7) key combination.

3. Click on any one of the options from the menu to select PC screen only,

Duplicate, Extend or Second screen only.

4. You can also click Connect to a wireless display at the

bottom of the Project screen and follow the steps to connect to any wireless enabled display.



Configuring External Displays

When multiple external display are attached to the HDMI or Display Port, it is recommended that you use the System (in Settings - page C - 9) control panel or the + P (or Fn + F7 - page C - 8) key combination, to configure the external displays.

External displays attached to the HDMI port can be configured Intel UHD (page C - 30) control panel.

External displays attached to the Mini DisplayPort

1.2 or 1.4 can be configured in the NVIDIA (page C

- 43) control panel.

Quick Start Guide

To Configure Displays using Project

1 - 30 Video Features

Figure 1 - 20 - Project (Devices)

Quick Start Guide

To access the Display Settings:

1. You ca n quickly adjust the display by right-clicking the desktop and selecting Display Settings.

2. Adjust the settings for Brightness and color, Scale and layout, Resolution and Orientation from the menus.

3. When and external display is attached you can arrange the display configuration from the Multiple Displays menu, and arrange the configuration fr om Select and rearrange displays.

4. Click Apply to save any changes made.

Figure 1 - 21 - Display Settings

Video Features 1 - 31

Quick Start Guide

To access the Intel(R) UHD Graphics Control Panel:

1. Access the Intel Graphics Control Panel from the Start menu in Windows.

2. You ca n right-click the Intel Graphics Control Panel in the Start menu and pin the control panel to the taskbar.

3. Use the Ctrl + Alt + F12 key combination shortcut to open the Intel Graphics Control Panel.

1 - 32 Video Features

Figure 1 - 22 - Intel® UHD Graphics Control Panel

Quick Start Guide

To access the NVIDIA Control Panel:

1. Access the NVIDIA Control Panel from the Start menu in Windows (or right-click the desktop and select NVIDIA Control Panel).

Figure 1 - 23 - NVIDIA Control Panel

Video Features 1 - 33

Using the Power Button

1. Go to the Start Menu.

2. Click the Power button .

3. Select th e po w e r state required from the menu.

Quick Start Guide

Power Options

Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power button item in Start Menu (or the context menu) may be used to Shut down or Restart (you can also add Hibernate/Sleep to the menu - see page 1 - 35). To fully control all the power options (including Hibernate mode) go to the Power Options control panel and configure the power button, sleep button and lid to perform the function selected.

1 - 34 Power Options

Figure 1 - 24 - Shut Down/Restart

Quick Start Guide



Adding Hibernate/Sleep to the Power Men

1. Go to the Power Options (Hardware and Sound) control panel (or go to Windows Settings > Power & sleep > Additional power settings).

2. Click Choose what the power buttons do.

3. Click “Change settings that are currently unavailable”

4. Click to put a check in the Hibernate/Sleep box under Shutdown settings.

5. Click Save Changes and close the control panel.

You can also use the context menu (right-click the Start Menu icon or press the Windows logo + X key combination) to Sign out, Sleep, Hibernate, Shut down, and Restart.

Figure 1 - 25 - Context Menu Shut Down or sign out

Ctrl + Alt + Delete Key Combination You can use the CTRL + ALT + DEL key combination to bring up a full-screen displaying Lock, Sign out, Change a password, Task Manager and Switch User. If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep, Hibernate, Shut down, and Restart.

Power Options 1 - 35

Quick Start Guide

Minimum Screen Resolution Settings

1. Windows 10 has minimum screen resolution requirements.

2. Right-click a blank area of the Desktop and select Display Settings.

3. Adjust the Resolution to make sure that it is at least 1024 * 768, although preferably 1366 * 768 or above.

1 - 36 Power Options

Figure 1 - 26 - Display (Resolution)

Features & Components

Chapter 2: Features & Components

Overview

Read this chapter to learn more about the following main features and components of the computer:

• Hard Disk Drive/Solid State Drive

• Multi-In-1 Card Reader

• Touchpad and Buttons/Mouse

• Realtek Audio Console

Overview 2 - 1

Features & Components



Bottom Cover

Removal Warning

Do not remove any cov- er(s) and /or screw(s) for the purposes of device upgrade as this may vio- late the terms of your warranty.

If you need to replace/ remove the hard disk for any reason, please con- tact your distributor/sup- plier for further information.



Bottom Cover

Removal Warning

Do not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of your warranty.

If you need to replace/ remove the hard disk for any reason, please contact your distributor/supplier for further information.

Hard Disk Drive/Solid State Drive

The hard disk drive/solid state drive is used to store your data in the computer. The hard disk can be taken out to accommodate other serial (SATA) hard disk drives, however you will need to contact your distributor/supplier to do this in order to avoid violating the terms of your warranty. The system can also support solid state drives as storage devices (see “Storage” on page D - 2 for specification information).

2 - 2 Hard Disk Drive/Solid State Drive

Features & Components



Push-Push Card

Reader

The card reader features a push-in/push-out card insertion and ejection mechanism. Simply push the card to insert and eject it, however Ms Duo cards require an adapter.

1. Card Reader

Figure 2 - 1

Right View

• MMC (MultiMedia Card) / RSMMC

• SD (Secure Digital) / Mini SD / SDHC / SDXC up to UHS-II

*Note: Some of these cards require PC adapters that are usually supplied with the cards.

Multi-In-1 Card Reader

The card reader allows you to use some of the latest digital storage cards. Push the card into the slot and it will appear as a removable device, and can be accessed in the same way as your hard disk (s). Make sure you install the card reader driver (see

“Card Reader” on page 4 - 8).

Multi-In-1 Card Reader 2 - 3

Features & Components



Touchpad Cleaning

In order to improve pad performance it is necessary to keep the surface clean and free of fingerprints and marks etc.

Use a soft dry cleaning cloth to keep the pad surface clean.

Disabling the Pad

Use the Fn + F1 or Control Center button to disable the Touchpad.

Figure 2 - 2

Touchpad

Sensitivity



Mouse Driver

If you are using an external mouse your operating system may be able to auto-configure your mouse during its installation or only enable its basic functions. Be sure to check the device’s user documentation for details.

2 - 4 Touchpad and Buttons/Mouse

Touchpad and Buttons/Mouse

The Touchpad is an alternative to the mouse; however, you can also add a mouse to your computer through one of the USB ports. The Touchpad buttons function in much the same way as a two-button mouse.

Touchpad Sensitivity

The mouse button zones at the bottom of the pad measure about 15mm fr om the bottom of the pad, and the left and right buttons are divided roughly down the mid-

dle. Press the left button zone for a left click, and right button zone for a right click action.

Features & Components



Disabling the

Touchpad

If you need to disable the Touchpad for any reason (e.g. you may find that when using the computer’s internal keyboard you accidentally trigger the Touchpad when resting your wrists or palms on it) you can do so by using Fn + F1 key combination.

Figure 2 - 3

Mouse Properties

Control Panel -

Buttons

Mouse Properties Control Panel

You can configure the functions from the Mouse control panel in Windows as follows.

1. Right-click the

2. Select Control Panel.

3. Click Mouse (Hardware and Sound > Devices and Printers).

4. Click the menu headings tabs to adjust your mouse preferences.

Start Menu

icon.

Mouse Properties Control Panel 2 - 5

Features & Components

Figure 2 - 4

Mouse Properties

Control Panels

2 - 6 Mouse Properties Control Panel

Features & Components

Figure 2 - 5

Windows Settings

> Mouse/Touchpad

Mouse & Touchpad Devices

You can configure the functions from the Mouse or Touchpad control panels in Devices in the Settings control panel as follows.

1. Click the

2. Click Devices.

3. Click Mouse or Touchpad.

Settings

item in the

Start Menu

(or

All Settings

in the Action Center).

Mouse & Touchpad Devices 2 - 7

Features & Components

Figure 2 - 6

Windows Settings

Mouse

Mouse Settings

You can select the primary mouse button and scrolling options and access Mouse Properties from Additional mouse options.

2 - 8 Mouse & Touchpad Devices

Touchpad Settings

Figure 2 - 7

Windows Settings

Touchpad

(

Touchpad turned off

when mouse

connected

)

You can disable the Touchpad by clicking the Touchpad button to turn it off. You can set the system to automatically disable the internal Touchpad when an ex-

ternal USB point device (e.g a USB mouse) is attached. Click “Leave touchpad on when a mouse is connected” to off.

Features & Components

Mouse & Touchpad Devices 2 - 9

Features & Components

Figure 2 - 8

Windows Settings

Touchpad

Sensitivity & Taps

Touchapd Taps

The Touchpad Sensitivity feature helps prevent recognizing taps on the pad by accident, by recognizing when your palm is resting on it or brushing its surface while you are typing.

Click in the check box to enable/disable the different gestures or taps on the surface of the pad to perform specific actions to manipulate documents, objects and applications.

2 - 10 Mouse & Touchpad Devices

Touchapd Scroll and Zoom

Figure 2 - 9

Scroll and Zoom/

Scrolling Gesture

Figure 2 - 10

Zooming Gesture

Click to enable/disable the two finger scrolling and pinch zooming gesture.

The two-finger scrolling feature works in most scrollable windows and allows you to scroll horizontally and vertically. Place two fingers, slightly separated, on the Touchpad surface and slide both fingers in the direction required (in a straight continuous motion).

The two-finger pinch to zoom gesture can be used to perform the same function as a scroll wheel in Windows applications that support CTRL + scroll wheel zoom functionality. Place two fingers on the pad (for best results use the tips of the fingers) and slide them apart to zoom in, or closer together to zoom out.

Features & Components

Mouse & Touchpad Devices 2 - 11

Features & Components

Figure 2 - 11

Three-Finger

Gestures

(Swipes & Taps)

Figure 2 - 12

Four-Finger

Gestures

(Swipes & Taps)

The three-finger and four-finger swipes and taps can be configured for a number of different functions. Select the appropriate function from the drop-down menu.

2 - 12 Mouse & Touchpad Devices

The following is an overview of some of the main gestures you can use with your

Figure 2 - 13

Touchpad

Gesture Examples

Touchpad, however these can be configured from the Touchpad menus.

Features & Components

Mouse & Touchpad Devices 2 - 13

Features & Components



Audio Driver &

Creative Sound

Blaster Driver

Make sure you install the Audio driver (see page 4 - 9) and the n install the Creative Sound Blaster driver (see page

6 - 32) after installing all

the system drivers, as this driver is required for audio configuration

If you need to uninstall the audio driver for any reason, and then reinstall it, make sure you reinstall the Creative Sound Blaster driver.

Figure 2 - 14

Realtek Audio

Console

(Windows Start

Menu)

Realtek Audio Console

You can configure the audio options on your computer from the Sound control panel in Windows, or from the Realtek Audio Console Windows Start menu.

Make sure you have installed the driver and checked the Microsoft Store for updates (see “Audio” on page 4 - 9 and install the Sound Blaster driver, see “Fin-

gerprint Reader Module” on page 6 - 28). The volume may also be adjusted by

means of the volume icon in the taskbar or the audio slider in the Settings menu (see sidebar).

2 - 14 Realtek Audio Console

Features & Components



Volume Adjustment

The sound volume level can be clicking using the volume control icon in the notification area of the taskbar.

Figure 2 - 15

Realtek Audio

Console

(Main)

Realtek Audio Console - Main

You can adjust the Speaker and Microphone levels by using the sliders in the Realtek Audio Console Main window.

Realtek Audio Console 2 - 15

Features & Components

Figure 2 - 16

Realtek Audio

Console

(Speakers)

Realtek Audio Console - Speakers

Click Speakers to access controls for the format and speaker balance etc.

2 - 16 Realtek Audio Console

Features & Components

Figure 2 - 17

Realtek Audio

Console

(Microphone)

Realtek Audio Console - Microphone

Click Microphone to access advanced controls for recording on the microphone. Adjust the recording Main Volume level to around 60, to obtain the optimum recording quality.

Realtek Audio Console 2 - 17

Features & Components

Figure 2 - 18

Realtek Audio

Console - Device

Advanced Settings

Realtek Audio Console - Device Advanced Settings

Device Advanced Settings allows for further configuration of the Connector Settings.

2 - 18 Realtek Audio Console

Chapter 3: Power Management



OS Note

Power management functions will vary slightly depending on your operating system. For more information it is best to refer to the user’s manual of your operating system.

Power Management

Overview

To conserve power, especially when using the battery, your computer power management conserves power by controlling individual components of the computer (the monitor and hard disk drive) or the whole system. This chapter covers:

• The Power Sources

• Turning On the Computer

• Power Plans

• Power-Saving States

• Configuring the Power Buttons

• Battery Information

The computer uses enhanced power saving techniques to give the operating system (OS) direct control over the power and thermal states of devices and processors. For example, this enables the OS to set devices into low-power states based on user settings and information from applications.

Overview 3 - 1

Power Management



Forced Off

If the system “hangs”, and the Ctrl + Alt + Del key combination doesn’t work, press the power button for 4 seconds, or longer, to force the system to turn itself off.

The Power Sources

The computer can be powered by either an AC/DC adapter or a battery pack.

AC/DC Adapter

Use only the AC/DC adapter that comes with your computer. The wrong type of AC/ DC adapter will damage the computer and its components.

1. When first setting up the computer use the following procedure (as to safe- guard the computer during shipping, the battery will be locked to not power the system until first connected to the AC/DC adapter and initially set up as below):

• Attach the AC/DC adapter cord to the DC-In jack at the rear of the computer, then plug

the AC power cord into an outlet, and connect the AC power cord to the AC/DC adapter and leave it there for 6 seconds or longer.

• Remove the adapter cord from the computer’s DC-In jack, and then plug it back in again;

the battery will now be unlocked.

2. Raise the lid/LCD to a comfortable viewing angle.

3. Press the power button to turn “On”.

Battery

The battery allows you to use your computer while you are on the road or when an electrical outlet is unavailable. Battery life varies depending on the applications and the configuration you're using. To increase battery life, let the battery discharge completely before recharging (see “Battery FAQ” on page 3 - 21).

We recommend that you do not remove the battery. For more information on the battery, please refer to “Battery Information” on page 3 - 16.

3 - 2 The Power Sources

Turning On the Computer



Power Button as Stand by or Hibernate Button

You can use the OS’s “Power Options” control panel to set the power button to send the system into Stand by or Hibernate mode (see your OS’s documentation, or “Configuring

the Power Buttons” on page 3 - 9 for details).

Now you are ready to begin using your computer. To turn it on simply press the power button on the front panel.

When the computer is on, you can use the power button as a Stand by/Hibernate/ Shutdown hot-key button when it is pressed for less than 4 seconds (pressing and holding the power button for longer than this will shut the computer down). Use Power Options (Hardware and Sound) in the Windows control panel to configure this feature.

Power Management

Turning On the Computer 3 - 3

Power Management

Figure 3 - 1

Shut Down/Restart

Shutting the Computer Down

Note that you should always shut your computer down by choosing the Shut down

command as this will help prevent hard disk or system problems. Use the Power item in the Start Menu and select Shut down.

You can also use the context menu (right-click the Start Menu Windows logo + X key combination) to Sign out, Sleep, Hibernate, Shut down, and Restart.

If you want to add Hibernate/Sleep to the Power Menu see “Adding Hibernate/

Sleep to the Power Menu” on page 3 - 10.

3 - 4 Shutting the Computer Down

icon or press the

Power Plans



Resuming

Operation

See Table 3 - 1, on

page 3 - 11 for informa-

tion on how to resume from a power-saving state.

Password

It is recommended that you enable a password on system resume in order to protect your data.

Figure 3 - 2

Power Plan

Advanced Settings

The computer can be configured to conserve power by means of power plans (Control Panel > Power Options). You can use (or modify) an existing power plan, or

create a new one. The settings may be adjusted to set the display to turn off after a specified time, and

to send the computer into Sleep after a period of inactivity. Click Change plan settings and then click Change advanced power settings to ac-

cess further configuration options in Advanced Settings.

Power Management

Power Plans3-5

Power Management

Figure 3 - 3

Power Plans

Each Windows power plan will also adjust the processor performance of your machine in order to save power. This is worth bearing in mind if you are experiencing any reduced performance (especially under DC/battery power).

Choose High performance (you may need to click Show additional plans to view the High performance plan) for maximum performance when the computer is powered from an AC power source. Choose the Power saver (bear in mind that this scheme may slow down the overall performance of the computer in order to save power) for maximum power saving when the computer is battery (DC power) powered.

3 - 6 Power Plans

Power-Saving States



Wake On LAN

Support

Wake-On-LAN is only supported from Sleep or

Hibernate states in Windows.

If you require your computer to wake up from network activity in Windows then make sure that the computer is either in Sleep or Hiber- nate.

Wake-On-LAN is not supported from Shutdown states in Win-

dows.

You can use power-saving states to stop the computer’s operation and restart where you left off. Windows 10 uses the Sleep, Hibernate and Shut Down power-saving states.

Sleep

In Sleep all of your work, settings and preferences are saved to memory before the system sleeps. When you are not using your computer for a certain length of time, which you specify in the operating system, it will enter Sleep to save power.

The PC wakes from Sleep within seconds and will return you to where you last left off (what was on your desktop) without reopening the application(s) and file( s) you last used.

If your mobile PC in Sleep is running on battery power the system will use only a minimum amount of power. After an extended period the system will save all the information to the hard disk and shut the computer down before the battery becomes depleted.

To add Sleep to the Power Menu see “Adding Hibernate/Sleep to the Power

Menu” on page 3 - 10.

Power Management

Power-Saving States 3 - 7

Power Management

Figure 3 - 4

Power Button &

Start Menu Power

Hibernate

Hibernate uses the least amount of power of all the power-saving states and saves

all of your information on a part of the hard disk before it turns the system off. If a power failure occurs the system can restore your work from the hard disk; if a power failure occurs when work is saved only to memory, then the work will be lost. Hi- bernate will also return you to where you last left off within seconds. You should put your mobile PC into Hibernate if you will not use the computer for a period of time, and will not have the chance to charge the battery. To add Hibernate to the Power Menu see “Adding Hibernate/Sleep to the Power Menu” on page 3 - 10.

Shut down

You should Shut down the computer if you plan to install new hardware, plan to be away from the computer for several days, or you do not need it to wake up and run a scheduled task. Returning to full operation from Shut down takes longer than from Sleep or Hibernate.

3 - 8 Power-Saving States

Configuring the Power Buttons

Figure 3 - 5

Power Options

Define Power

Buttons

The power/sleep button (Fn + F12 key combo) and closed lid may be set to send the computer in to a power-saving state. Click Choose what the power buttons do on the left menu in Power Options to bring up the menu.

Power Management

Configuring the Power Buttons 3 - 9

Power Management

Figure 3 - 6

Power Options

Define Power

Buttons - Shutdown

Settings

Adding Hibernate/Sleep to the Power Menu

Add Hibernate/Sleep to the Power Menu as follows.

1. Go to the Power Options (Hardware and Sound) control panel.

2. Click “Change settings that are currently unavailable” .

3. Click Choose what the power buttons do.

4. Click to put a check in the Hibernate/Sleep box under Shutdown settings.

5. Click Save Changes and close the control panel.

3 - 10 Configuring the Power Buttons

Resuming Operation

Table 3 - 1

Resuming

Operation



Closing the Lid

If you have chosen to send the computer to Sleep when the lid is closed, raising the lid will wake the system up.



Power Button

When the computer is on, you can use the power button as a Sleep/Hibernate/Shut Down hot key button when it is pressed for less than 4 seconds (pressing and holding the power button for longer than this will force the computer to shut down).

You can resume operation from power-saving states by pressing the power button, or in some cases pressing the sleep button (Fn + F12 key combo).

Power Status

Power Off Off Press the Power Button

Sleep Blinking Green

Hibernate

Display Turned Off Green Press a Key or Move the Mouse/Touchpad

Icon Color

Press the Sleep Button (Fn + F12 Key

Off (battery)

Orange (AC/DC adapter)

T o Resume

Press the Power Button

Combo)

Press the Power Button

Power Management

Configuring the Power Buttons 3 - 11

Power Management

Figure 3 - 7

Ctrl + Alt + Delete

Ctrl + Alt + Delete Key Combination

You can use the CTRL + ALT + DEL key combination from almost any of the Windows 10 interfaces/Apps to bring up a full-screen displaying Lock, Switch User,

Sign out, Change a password and Task Manager options. If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep, Shut down, and Restart.

To fully control all the power options (including Hibernate mode) go to the Power Options control panel and configure the power button, sleep button and lid to perform the function selected.

3 - 12 Configuring the Power Buttons

Settings Menu Power Controls

Figure 3 - 8

Settings

Figure 3 - 9

Settings

The Settings item in the Start Menu (or via the Action Center) gives you access to a number of power settings control panels which enable you to quickly adjust power options. Click System to access the menu including the power option settings.

Power Management

Settings Menu Power Controls 3 - 13

Power Management

Figure 3 - 10

Settings > Battery >

Battery Saver

Battery in Settings will display the battery level, and by clicking Battery usage by app you can see the current state of battery usage by application etc. The Battery saver can be level can be adjusted to be turned on if the battery level falls below a

certain level to limit background activity and push notifications.

3 - 14 Settings Menu Power Controls

Clevo NH50RA, NH50RH, NH57RA, NH57RH User guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface

Contents

Chapter 1: Quick Start Guide

Overview

Advanced Users

Beginners and Non-Advanced Users

Warning Boxes

Not Included

Model Differences

System Startup

System Software

LCD Panel Open - Model A

LCD Panel Open - Model B

LED Indicators

Illuminated Color LED Keyboard

Keyboard Backlight LED Device

Keyboard Shortcuts

Function/Hot Key Indicators

Control Center

Flexikey® Application

Front & Left Views

Rear View

Right View

Bottom View - Model A

Bottom View - Model B

Windows 10 Start Menu

Right-Clicking the Windows Logo In Start Menu

Start Menu Apps & Tiles

Windows 10 Control Panel

Settings

Windows 10 Taskbar

Action Center

Video Features

Microsoft Hybrid Graphics

Power Options

Chapter 2: Features & Components

Overview

Hard Disk Drive/Solid State Drive

Multi-In-1 Card Reader

Touchpad and Buttons/Mouse

Touchpad Sensitivity

Mouse Properties Control Panel

Mouse & Touchpad Devices

Realtek Audio Console

Realtek Audio Console - Main

Realtek Audio Console - Speakers

Realtek Audio Console - Microphone

Realtek Audio Console - Device Advanced Settings

Chapter 3: Power Management

Overview

The Power Sources

AC/DC Adapter

Battery

Turning On the Computer

Shutting the Computer Down

Power Plans

Power-Saving States

Sleep

Hibernate

Shut down

Configuring the Power Buttons

Resuming Operation

Settings Menu Power Controls