Clevo NB5XTL User guide

V18.1.00

Preface

Notice
The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication. This publication and any accompanying software may not, in whole or in part, be reproduced, translated, trans­mitted or reduced to any machine readable form without prior consent from the vendor, manufacturer or creators of this publication, except for copies kept by the user for backup purposes. Brand and product names mentioned in this publication may or may not be copyrights and/or registered trade­marks of their respective companies. They are mentioned for identification purposes only and are not intended as an endorsement of that product or its manufacturer. ©March 2018
Trademarks
Intel and Intel Core are trademarks/registered trademarks of Intel Corporation.
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Preface
R&TTE Directive
This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Direc­tive 1999/5/EC.
This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Lux­embourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland, United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slov­enia.
ErP Off Mode Power Consumption Statement:
The figures below note the power consumption of this computer in compliance with European Commission (EC) regulations on power consumption in off mode:
Off Mode < 0.5W
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Preface
CE Marking
This device has been tested to and conforms to the regulatory requirements of the European Union and has at­tained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation. The CE Mark is obligatory for products it applies to: the manufacturer affixes the marking in order to be allowed to sell his product in the European market.
This product conforms to the essential requirements of the R&TTE directive 1999/5/EC in order to attain CE Marking. A notified body has determined that this device has properly demonstrated that the requirements of the directive have been met and has issued a favorable certificate of expert opinion. As such the device will bear the notified body number 0560 after the CE mark.
The CE Marking is not a quality mark. Foremost, it refers to the safety rather than to the quality of a product. Secondly, CE Marking is mandatory for the product it applies to, whereas most q uality marking s are vo lu ntary.
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Preface
FCC Statement
(Federal Communications Commission)
You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not in­stalled and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Re orient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the service representative or an experienc ed radio/TV technician for help.
Operation is subject to the following two conditions:
1. This device may not cause interference. And
2. This device must accept any interference, including interfer ence that may cause undesired operation of the
device.
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Preface
Warning
Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not ex­pressly approved by the manufacturer for compliance with the above standard s could void your authority to operate the equipment.
FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
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Preface
IMPORTANT SAFETY INSTRUCTIONS
Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury to persons when using any electrical equipment:
1. Do not use this product near water, for example n ear a ba th tub, wash bowl, kitchen sink or laundry tu b, in a wet
basement or near a swimming pool.
2. Avoid using this equipment with a telephone line (other than a cordless type) during an electrical storm. There
may be a remote risk of electrical shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may
explode. Check with local codes for possible special disposal instructions.
5. This product is intended to be supplied by a Listed Power Unit:
Full Range AC/DC Adapter – AC in 100 - 240V, 50 - 60Hz DC Output 19.5V, 6.15A (120 Watts) minimum
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Preface
Instructions for Care and Operation
The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions:
1. Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.
Do not expose the computer to any shock or vibration.
Do not place it on an unstable surface.
Do not place anything heavy on the computer.
2. Keep it dry, and don’t overheat it. Keep the computer and power supply away from any kind of heating ele-
ment. This is an electrical appliance. If water or any other liquid gets into it, the computer could be badly dam­aged.
Do not expose it to excessive
heat or direct sunlight.
Do not leave it in a place where
foreign matter or moisture may
affect the system.
Don’t use or store the computer
in a humid environment.
Do not place the computer on
any surface that will block the
Vents/Fan Intakes.
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3. Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other
strong magnetic fields. These can hinder proper performance and damage your data.
4. Follow the proper workin g procedu res for t he computer. Shut the computer down properly and don’t forget
to save your work. Remember to periodically save your data as data may be lost if the battery is depleted.
Do not turn off the power until you properly shut down all pro­grams.
Do not turn off any peripheral devices when the computer is on.
5. Take care when using peripheral devices.
Use only approved brands of peripherals.
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Do not disassemble the com­puter by yourself.
Unplug the power cord befor e attaching peripheral devices.
Perform routine maintenance on your computer.
Servicing
Bottom Cover Removal Warning
Users should not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of your warranty. If you need to replace/remove the hard disk/RAM/optical device etc., for any reason, please contact your dis­tributor/supplier for further information.
Removal Warning
When removing any cover(s) and screw(s) for the purposes of device upg rade, remember to replace the cover(s) and screw(s) before restoring power to the system.
Also note the following when the cover is removed:
Hazardous moving parts.
Keep away from moving fan blades.
Do not attempt to service the computer yourself. Doing so may violate your warranty and may expose you and the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from the power supply. Then refer servicing to qualified service personnel under any of the following conditions:
When the power cord or AC/DC adapter is damaged or frayed.
If the computer has been exposed to rain or other liquids.
If the computer does not work normally when you follow the operating instructions.
If the computer has been dropped or damaged (do not touch the poisonous liquid if the LCD panel breaks).
If there is an unusual odor, heat or smoke coming from your computer.
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Preface
Power Safety Warning
Before you undertake any upgrade proce­dures, make sure that you have turned off the power, and disconnect­ed all peripherals and cables (including tele­phone lines and power cord).
You must also remove your battery in order to prevent accidentally turning the machine on.
Before removing the battery disconnect the AC/DC adapter from the computer.
Power Safety
The computer has specific power requirements:
• Only use a power adapter approved for use with this computer.
• Your AC/DC adapter may be designed for international travel but it still requires a steady, uninterrupted power supply. If you are unsure of your local power specifica­tions, consult your service representative or local power company.
• The power adapter may have either a 2-prong or a 3-prong grounded plug. The third prong is an important safety feature; do not defeat its purpose. If you do not have access to a compatible outlet, have a qualified electrician install one.
• When you want to unplug the powe r co rd, be sure to di sconn ect it b y the plug head , no t by its wire.
• Make sure the socket and any extension cord(s) you use can support the total current load of all the connected devices.
• Before cleaning the computer, make sure it is disconnected from any external power supplies (i.e. AC/DC adapter or car adapter).
Do not plug in the power cord if you are wet.
Do not use the power cord if it is broken.
Do not place heavy objects on the power cord.
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Preface
Polymer/Lithium-Ion Battery Precautions
Note the following information which is specific to Polymer/Lithium-Ion batteries only, and where applicable, this overrides the general battery precaution information overleaf.
Polymer/Lithium-Ion batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mechanism and is not a cause for concern.
Use proper handling procedures when using Polymer/Lithium-Ion batteries. Do not use Polymer/Lithium-Ion batteries in high ambient temperature environments, and do not store unused batteries for extended periods.
If you are working in areas of low temperature use the AC/DC adapter to power the computer.
See also the general battery precautionary information overleaf for further information.
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Battery Disposal & Caution
The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery in to the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal.
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalen t type recommended by the manufacturer. Discard used battery according to the manufacturer’s instructions.
General Battery Precautions
Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer.
Do not remove any batteries from the computer while it is powered on.
Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
If you do not use the battery for an extended period, then remove the battery from the computer for storage.
Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode.
Do not try to repair a battery pack. Refer any battery pack repa ir or replacemen t to you r service repre sentati ve or qu al­ified service personnel.
Keep children away from, and promptly dispose of a damaged battery. Always dispose of batteries carefully. Batteries may explode or leak if exposed to fire, or improperly handled or discarded.
Keep the battery away from metal appliances.
Affix tape to the battery contacts before disposing of the battery.
Do not touch the battery contacts with your hands or metal objects.
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Cleaning
Do not apply cleaner directly to the computer; use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer.
Cleaning Instructions
(For Computer Models Supplied with Light Blue Cleaning Cloth) Some computer models in this series come supplied with a light blue cleaning cloth. To clean the computer case with this cloth follow the instructions below:
1. Power off the computer and peripherals.
2. Disconnect the AC/DC adapter from the computer.
3. Use a little water to dampen the cloth slightly.
4. Clean the computer case with the cloth.
5. Dry the computer with a dry cloth, or allow it time to dry before turning on.
6. Reconnect the AC/DC adapter and turn the computer on.
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Power Off Before Traveling
Make sure that your notebook is completely powered off before putting it into a travel bag (or any such container). Putting a notebook which is powered on in a travel bag may cause the Vents/Fan Intakes to be blocked. To pre vent your computer from overheating make sure nothing blocks the Vent/Fan Intakes while the computer is in use.
Travel Considerations
As you get ready for your trip, run through this list to make sure the system is ready to go:
1. Check that the battery pack and any spares are fully charged.
2. Power off the computer and peripherals.
3. Close the display panel and make sure it’s latched.
4. Disconnect the AC/DC adapter and cables. Stow them in the carrying bag.
5. The AC/DC adapter uses volt ages from 100 to 240 volt s so you won’t need a second volt age adapter. However,
check with your travel agent to see if you need any socket adapters.
6. Put the notebook in its carrying bag and secure it with the bag’s straps.
7. If you’re taking any perip herals (e.g. a printer, mouse or digital camera), pack them and those devices’ adapters
and/or cables.
8. Anticipate customs - Some jurisdictions may have import restrictions or req uire proof of ownersh ip for both hard -
ware and software. Make sure your “papers” are handy.
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On the Road
In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting, keep these points in mind:
Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common. Don’t check it with “normal” luggage. Baggage handlers may not be sufficiently careful. Avoid knock­ing the computer against hard objects.
Beware of Electromagnetic fields - Devices such as metal detectors & X-ray machines can damage the com­puter, hard disk, floppy disks, and other media. They may also destroy any stored data - Pass your computer and disks around the devices. Ask security officials to hand-inspect them (you may be asked to turn it on). Note: Some airports also scan luggage with these devices.
Fly safely - Most airlines have regulations about the use of computers and other electronic devices in flight. These restrictions are for your safety, follow them. If you stow the notebook in an overhead compartment, make sure it’s secure. Contents may shift and/or fall out when the compartment is opened.
Get power where you can - If an electrical outlet is available, use the AC/DC adapter and keep your battery(ies) charged.
Keep it dry - If you move quickly from a cold to a warm location, water vapor can condense inside the computer. Wait a few minutes before turning it on so that any moisture can evaporate.
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Developing Good Work Habits
Developing good work habits is important if you need to work in fron t of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints. The following are some tips to reduce the strain:
Adjust the height of the chair and/or desk so that the keyboard is at or slightly below the level of your elbow. Keep your forearms, wrists, and hands in a relaxed position.
Y our knees sho uld be sligh tly higher th an your hips. Place yo ur feet flat on the floor or on a footrest if necessary.
Use a chair with a back and adjust it to support your lower back comfortably.
Sit straight so that your knees, hips and elbows form approximately 90-degree angles when you are working.
Take periodic breaks if you are using the computer for long periods of time.
Remember to:
Alter your posture frequently.
Stretch and exercise your body several times a day.
Take periodic breaks when you work at the computer for long periods of time. Frequent and short breaks are better than fewer and longer breaks.
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Lighting
Proper lighting and a comfortable viewing angle can reduce eye strain and shoulder and neck muscle fatigue.
Position the display to avoid glare or reflections from overhead lighting or outside sources of light.
Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly.
Position the display directly in front of you at a comfortable viewing distance.
Adjust the display-viewing angle to find the best position.
LCD Screen Care
To prevent image persistence on LCD monitors (caused by the continuous display of graphics on the screen for an extended period of time) take the following precautions:
Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time.
Use a rotating, moving or blank screen saver (this prevents an image from being displayed too long).
Rotate desktop background images every few days.
Turn the monitor off when the system is not in use.
LCD Electro-Plated Logos
Note that in computers featuring a raised LCD electro-plated logo, the logo is covered by a protective adhesive. Due to general wear and tear, this adhesive may deteriorate over time and the exposed logo may develop sharp edges. Be careful when handling the computer in this case, and avoid touching the raised LCD electro-plated logo. Avoid placing any other items in the carrying bag which may rub against the top of the computer during transport. If any such wear and tear develops contact your distributor/supplier.
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Contents
Notice .............................................................................................................................................................I
ErP Off Mode Power Consumption Statement: ...........................................................................................II
FCC Statement ............................................................................................................................................IV
FCC RF Radiation Exposure Statement: .....................................................................................................V
Instructions for Care and Operation ......................................................................................................... VII
Servicing .....................................................................................................................................................IX
Power Safety ................................................................................................................................................X
Polymer/Lithium-Ion Battery Precautions ..................................................................................................XI
General Battery Precautions ..................................................................................................................... XII
Cleaning ...................................................................................................................................................XIII
Cleaning Instructions ...............................................................................................................................XIII
Travel Considerations ..............................................................................................................................XIV
Quick Start Guide
Overview ....................................................................................................................................................1-1
Advanced Users .........................................................................................................................................1-2
Beginners and Not-So-Advanced Users ....................................................................................................1-2
Warning Boxes ..........................................................................................................................................1-2
Not Included ..............................................................................................................................................1-3
System Software ........................................................................................................................................1-4
Design Differences ....................................................................................................................................1-4
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System Startup ...........................................................................................................................................1-5
LCD Panel Open ........................................................................................................................................1-6
LED Indicators ...........................................................................................................................................1-7
Illuminated White LED Keyboard .............................................................................................................1-8
Illuminated Color LED Keyboard .............................................................................................................1-9
Keyboard Backlight LED Device ............................................................................................................1-10
Keyboard Shortcuts .................................................................................................................................1-11
Function Keys & Visual Indicators .........................................................................................................1-12
Control Center .........................................................................................................................................1-13
Front & Rear Views .................................................................................................................................1-14
Right Views .............................................................................................................................................1-15
Left Views ...............................................................................................................................................1-16
Bottom View ............................................................................................................................................1-17
Windows 10 Start Menu ..........................................................................................................................1-18
Right-Clicking the Windows Logo In Start Menu ..................................................................................1-19
Start Menu Apps & Tiles .........................................................................................................................1-20
Windows 10 Control Panel ......................................................................................................................1-22
Settings ....................................................................................................................................................1-23
Windows 10 Taskbar ...............................................................................................................................1-24
Action Center ...........................................................................................................................................1-25
Video Features .........................................................................................................................................1-26
Microsoft Hybrid Graphics ......................................................................................................................1-26
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Power Options .........................................................................................................................................1-32
Storage Devices, Mouse, & Audio
Overview ....................................................................................................................................................2-1
Hard Disk Drive/Solid State Drive ............................................................................................................2-2
Multi-in-1 Card Reader ..............................................................................................................................2-3
Touchpad and Buttons/Mouse ...................................................................................................................2-4
Touchpad Sensitivity .................................................................................................................................2-4
Mouse Properties Control Panel ................................................................................................................2-5
Mouse & Touchpad Devices .....................................................................................................................2-7
Realtek Audio Console ............................................................................................................................2-14
Realtek Audio Console - Main ................................................................................................................2-15
Realtek Audio Console - Speakers ..........................................................................................................2-16
Realtek Audio Console - Microphone .....................................................................................................2-17
Realtek Audio Console - Device Advanced Settings ..............................................................................2-19
Power Management
Overview ....................................................................................................................................................3-1
The Power Sources ....................................................................................................................................3-2
AC/DC Adapter .........................................................................................................................................3-2
Battery ........................................................................................................................................................3-2
Turning On the Computer ..........................................................................................................................3-3
Shutting the Computer Down ....................................................................................................................3-4
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Power Plans ...............................................................................................................................................3-5
Power-Saving States ..................................................................................................................................3-7
Sleep ..........................................................................................................................................................3-7
Hibernate ....................................................................................................................................................3-8
Shut down ..................................................................................................................................................3-8
Configuring the Power Buttons .................................................................................................................3-9
Resuming Operation ................................................................................................................................3-11
Settings Menu Power Controls ................................................................................................................3-13
Battery Information .................................................................................................................................3-16
Battery Power ..........................................................................................................................................3-16
Power Slider Settings ...............................................................................................................................3-17
Conserving Battery Power .......................................................................................................................3-18
Battery Life ..............................................................................................................................................3-19
New Battery .............................................................................................................................................3-19
Recharging the Battery with the AC/DC Adapter ...................................................................................3-19
Proper handling of the Battery Pack ........................................................................................................3-20
Battery FAQ .............................................................................................................................................3-21
Drivers & Utilities
What to Install ............................................................................................................................................4-1
Module Driver Installation ........................................................................................................................4-1
Driver Installation ......................................................................................................................................4-2
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Updating/Reinstalling Individual Drivers ..................................................................................................4-5
User Account Control ................................................................................................................................4-6
Windows Security Message .......................................................................................................................4-6
New Hardware Found ................................................................................................................................4-6
Driver Installation Procedure .....................................................................................................................4-7
Chipset .......................................................................................................................................................4-7
Video (VGA) .............................................................................................................................................4-7
NVIDIA Video (VGA) ..............................................................................................................................4-7
LAN ...........................................................................................................................................................4-7
Card Reader ...............................................................................................................................................4-7
Touchpad ...................................................................................................................................................4-8
Intel® HID Filter Driver ............................................................................................................................4-8
Control Center ...........................................................................................................................................4-8
MEI Driver .................................................................................................................................................4-8
Audio .........................................................................................................................................................4-8
Optional Drivers ......................................................................................................................................4-10
BIOS Utilities
Overview ....................................................................................................................................................5-1
The Power-On Self Test (POST) ...............................................................................................................5-2
Failing the POST .......................................................................................................................................5-3
Fatal Errors ................................................................................................................................................5-3
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Non-Fatal Errors ........................................................................................................................................5-3
The Setup Utility ........................................................................................................................................5-4
Entering Setup ...........................................................................................................................................5-4
Setup Screens .............................................................................................................................................5-5
Main Menu .................................................................................................................................................5-6
SATA Port # (Main Menu) ........................................................................................................................5-6
OffBoard SATA/NVme Controller Configuration (Main Menu) .............................................................5-7
System Time & Date (Main Menu) ...........................................................................................................5-7
ME FW Version/System/Extended Memory (Main Menu) ......................................................................5-7
MB Series/BIOS Revision/KBC/EC firmware Revision/Mac Address (Main Menu) ..............................5-7
Advanced Menu .........................................................................................................................................5-8
Advanced Chipset Control (Advanced Menu) ..........................................................................................5-8
FlexiCharger (Advanced Menu > Advanced Chipset Control) .................................................................5-9
Software Guard Extensions (Advanced Menu > Advanced Chipset Control) ........................................5-10
VT-d (Advanced Menu > Advanced Chipset Control) ............................................................................5-10
Fast Boot(Advanced Menu > Advanced Chipset Control) ......................................................................5-10
SATA Mode (Advanced Menu) ..............................................................................................................5-11
Power On Boot Beep (Advanced Menu) .................................................................................................5-11
Battery Low Alarm Beep (Advanced Menu) ...........................................................................................5-11
Security Menu ..........................................................................................................................................5-12
Set Supervisor Password (Security Menu) ..............................................................................................5-12
Set User Password (Security Menu) ........................................................................................................5-13
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Password on boot: (Security Menu) ........................................................................................................5-13
Secure Boot Control (Security Menu) .....................................................................................................5-14
TPM Configuration (Security Menu) ......................................................................................................5-15
Boot Menu ...............................................................................................................................................5-16
Boot Option Priorities (Boot Menu) ........................................................................................................5-17
UEFI Boot (Boot Menu) ..........................................................................................................................5-17
Exit Menu ................................................................................................................................................5-18
Modules
Overview ....................................................................................................................................................6-1
Setting Up SATA Mode (Optane™ or AHCI) ..........................................................................................6-2
AHCI Mode ...............................................................................................................................................6-2
Intel® Optane™ ........................................................................................................................................6-2
Intel® Rapid Storage Technology Application .........................................................................................6-2
Intel® Optane™ Setup Procedure .............................................................................................................6-3
Clearing Intel® Optane™ ..........................................................................................................................6-7
Wireless LAN Module .............................................................................................................................6-10
Intel® WLAN Driver Installation ............................................................................................................6-10
WLAN Configuration in Windows 10 ....................................................................................................6-11
Bluetooth & WLAN Combo Module ......................................................................................................6-14
Intel Bluetooth Combo Driver Installation ..............................................................................................6-15
Bluetooth Configuration in Windows ......................................................................................................6-16
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To Make your Computer Discoverable to Bluetooth Devices .................................................................6-19
Sound Blaster Cinema 5 ..........................................................................................................................6-20
Sound Blaster Cinema 5 Installation .......................................................................................................6-20
Sound Blaster Connect Application .........................................................................................................6-22
Intel® Software Guard Extensions Driver ...............................................................................................6-26
Intel SGX Driver Installation ...................................................................................................................6-26
Intel® Speed Shift Technology Driver ....................................................................................................6-27
Speed Shift Technology Driver Installation ............................................................................................6-27
Intel® Rapid Storage Technology ...........................................................................................................6-28
IRST Driver Installation ..........................................................................................................................6-28
Intel® Rapid Storage Technology for Optane Systems ...........................................................................6-29
Enabling Intel® Optane™ .......................................................................................................................6-30
Disabling Intel® Optane™ ......................................................................................................................6-33
PC Camera ...............................................................................................................................................6-35
Camera App .............................................................................................................................................6-36
Taking Pictures/Capturing Video ............................................................................................................6-39
Trusted Platform Module .........................................................................................................................6-41
Enabling & Managing TPM ....................................................................................................................6-42
TPM Management in Windows ...............................................................................................................6-43
TPM Actions ............................................................................................................................................6-45
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Troubleshooting
Overview ....................................................................................................................................................7-1
Basic Hints and Tips ..................................................................................................................................7-2
Backup and General Maintenance .............................................................................................................7-3
Viruses .......................................................................................................................................................7-4
Upgrading and Adding New Hardware/Software ......................................................................................7-5
Problems and Possible Solutions ...............................................................................................................7-7
Intel® Optane™ Notes ............................................................................................................................7-15
Interface (Ports & Jacks)
Overview ...................................................................................................................................................A-1
Ports and Jacks ..........................................................................................................................................A-2
Card Reader ..............................................................................................................................................A-2
DC-In Jack ................................................................................................................................................A-2
External Monitor (VGA) Port ...................................................................................................................A-2
HDMI-Out Port .........................................................................................................................................A-2
Headphone-Out Jack .................................................................................................................................A-2
Microphone-In Jack ..................................................................................................................................A-3
RJ-45 LAN Jack .......................................................................................................................................A-3
Security Lock Slot ....................................................................................................................................A-3
2 * USB 2.0 Ports .....................................................................................................................................A-3
..................................................................................................................................................................A-3
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1 * USB 3.1 Gen 1
Type-A Ports .............................................................................................................................................A-3
1 * USB 3.1 Gen 1
Type-C Port .............................................................................................................................................A-3
Control Center
Overview ...................................................................................................................................................B-1
Control Center ..........................................................................................................................................B-1
Flexikey® .................................................................................................................................................B-1
Control Center Menus ...............................................................................................................................B-3
System Monitor ........................................................................................................................................B-4
Fan Speed Setting .....................................................................................................................................B-5
Basic Setting .............................................................................................................................................B-6
Power Modes ............................................................................................................................................B-6
Power Status / .........................................................................................................................................B-7
Brightness ...........................................................................................................................................B-7
PC Camera/Touchpad/Left Windows Key ..............................................................................................B-7
Sleep / Hibernate Button ..........................................................................................................................B-7
Volume ....................................................................................................................................................B-7
Caps Lock/Scroll Lock/Number Lock/Airplane Mode ............................................................................B-8
LED Device Menu ....................................................................................................................................B-9
Keyboard Backlight LED Device (for Illuminated Colored Keyboards) ...............................................B-10
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Color Swatch ..........................................................................................................................................B-11
KB Sleep Timer ......................................................................................................................................B-11
KB Brightness .........................................................................................................................................B-11
LED Mode - Keyboard All/Keyboard Partial .........................................................................................B-12
Keyboard Effects ....................................................................................................................................B-13
Extra Setting ...........................................................................................................................................B-14
Flexikey® Application ...........................................................................................................................B-15
Keyboard Settings - Express Key ...........................................................................................................B-20
Enabling Delay Time ..............................................................................................................................B-22
Keyboard Settings - Launch App ...........................................................................................................B-24
Keyboard Settings - Express Text ..........................................................................................................B-26
Keyboard Settings - Disable ...................................................................................................................B-28
Mouse Settings - Express Key ................................................................................................................B-29
Enabling Time Record for Mouse Settings ............................................................................................B-30
Mouse Settings - Launch App ................................................................................................................B-31
Mouse Settings - Express Text ...............................................................................................................B-33
Mouse Settings - Disable ........................................................................................................................B-35
Statistics ..................................................................................................................................................B-36
Video Driver Controls
Video Driver Installation ..........................................................................................................................C-1
Video (VGA) ............................................................................................................................................C-1
XXIX
Preface
NVIDIA Video (VGA) .............................................................................................................................C-1
Microsoft Hybrid Graphics .......................................................................................................................C-2
Configure Other Displays Using Project ..................................................................................................C-4
Configuring an External Display In Windows .........................................................................................C-5
HDMI Audio Configuration .....................................................................................................................C-7
Wireless Display .....................................................................................................................................C-10
Wireless Display Configuration .............................................................................................................C-11
Intel® UHD Graphics Control Panel ......................................................................................................C-13
Display Devices & Options ....................................................................................................................C-24
Attaching Other Displays .......................................................................................................................C-25
NVIDIA Control Panel ...........................................................................................................................C-28
Customization Options ...........................................................................................................................C-31
Configure Surround, PhysX® .................................................................................................................C-35
NVIDIA GeForce Experience ................................................................................................................C-36
Specifications
Core Logic ................................................................................................................................................D-2
Display ......................................................................................................................................................D-2
Memory .....................................................................................................................................................D-2
Storage ......................................................................................................................................................D-2
BIOS .........................................................................................................................................................D-2
Audio ........................................................................................................................................................D-2
XXX
Preface
Keyboard & Pointing Device ....................................................................................................................D-2
Indicators ..................................................................................................................................................D-2
Interface ....................................................................................................................................................D-2
Card Reader ..............................................................................................................................................D-3
Slots ..........................................................................................................................................................D-3
Communication .........................................................................................................................................D-3
Operating System ......................................................................................................................................D-3
Features (Depends on Model Type) .........................................................................................................D-3
Security .....................................................................................................................................................D-3
Power Management ..................................................................................................................................D-3
Power ........................................................................................................................................................D-3
Environmental Spec ..................................................................................................................................D-3
Physical Dimensions & Weight ................................................................................................................D-4
XXXI
Preface
XXXII
Quick Start Guide

Chapter 1: Quick Start Guide

Overview

This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the computer and to getting your system started. The remainder of the manual covers the following:
• Chapter 2 A guide to using some of the main features of the computer e.g. the storage devices (hard disk and card reader), TouchPad & Mouse and Audio Features.
Chapter 3 The computer’s power management options.
Chapter 4 The installation of the drivers and utilities essential to the operation or improvement of some of the computer’s subsystems.
Chapter 5 An outline of the computer’s built-in software or BIOS (Basic Input Output System).
Chapter 6 A quick guide to the computer’s PC Camera, Wireless LAN, Bluetooth & WLAN Combo, Sound Blaster Audio and Intel modules (some of which may be optional depending on your pur- chase configuration).
Chapter 7 A troubleshooting guide.
Appendix A Definiti ons of the interface, ports/jacks which allow your computer to c ommun icat e with ex te rnal devices.
Appendix B Information on the Control Center .
Appendix C Information on the Video driver controls.
Appendix D The computer’s specification.
1
Overview 1 - 1
1
Notes
Check the light colored boxes with the mark above to find detailed information about the computer’s features.
Quick Start Guide

Advanced Users

If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful to refer to “Drivers & Utilities” on page 4 - 1 and “BIOS Utilities” on page 5 - 1 in the User’s Manual. You may also find the notes marked with a
of interest to you.

Beginners and Not-So-Advanced Users

If you are new to computers (or do not have an advanced knowledge of them) then the information contained in this Quick Start Guide should be enough to get you up and running. Eventually you should try to look through all the documentation (more detailed descriptions of the functions, setup and system controls are covered in the remainder of the User’s Manual), but do not worry if you do not understand every­thing the first time. Keep this manual nearby and refer to it to learn as you go. You may find it useful to refer to the notes marked with a
as indicated in the margin.
For a more detailed description of any of the interface ports and jacks see “Interface
(Ports & Jacks)” on page A - 1.

Warning Boxes

No matter what your level please pay careful attention to the warning and safety information indicated by the
symbol. Also please note the safety and handling instructions as indicated in the Preface.
1 - 2 Overview
Quick Start Guide
Drivers
If you are installing new system software, or are re-configuring your computer for a different system, you will need to install the appropriate drivers. Drivers are programs which act as an interface between the computer and a hardware component e.g. a wireless network module. It is very important that you install the drivers in the order listed in Table 4 - 1, on page 4
- 4. You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed. If your
system hasn’t been properly configured (your service representative may have already done that for you), refer to “Drivers
& Utilities” on page 4 - 1 for installation instructions.
Ports and Jacks
See “Ports and Jacks” on page A - 2 for a description of the interface (ports & jacks) which allow your computer to com­municate with external devices, connect to the internet etc.

Not Included

Operating Systems (e.g. Windows 10) and applications (e.g. word processing, spreadsheet and database pro­grams) have their own manuals, so please consult the appropriate manuals.
1
Overview 1 - 3
1
Windows OS
Note that the information included on the following pages is for Windows 10 only. In order to run Windows 10 (64-bit) your computer requires a minimum 4GB of system memory (RAM).
Quick Start Guide

System Software

Your computer may already come with system software pre-installed. Where this is not the case, or where you are re-configuring your computer for a different system, you will find the Windows 10 (64-bit) operating system is supported.

Design Differences

This notebook series includes two different designs that vary slightly in style, color and general appearance. Note that though your computer may look slightly different from that pictu red throughout this manual, all ports, jacks (other than those indicated in the specification) and general functions are the same for all the design styles (see Appendix D for further details).
1 - 4 Overview
Quick Start Guide
Shutdown
Note that you should always shut your com­puter down by choos­ing the Shut Down command in Win- dows (see page 1 -
32). This will help pre-
vent hard disk or sys­tem problems.
Figure 1 - 1 - Opening the Lid/LCD
135°

System Startup

1. Remove all packing materials, and place the computer on a stable surface, and securely attach any peripherals you want to
use with the notebook (e.g. keyboard and mouse) to their ports.
2. When first setting up the computer use the following proced ure (as to safeguard the computer during shipping, the
battery will be locked to not power the system until first connected to the AC/DC adapter and initially set up as below):
• Attach the AC/DC adapter cord to the DC-In jack on the right of the computer, then plug the AC power cord into an outlet, and connect the AC power cord to the AC/DC adapter and leave it there for 6 seconds or longer.
• Remove the adapter cord from the computer’s DC-In jack, and then plug it back in again; the battery will now be unlocked.
3. Use one hand to raise the hand to support the base of the computer (Note: Never lift the computer by the lid/LCD).
4. Press the power button on the top of the computer for about 2 - 3 seconds to turn the computer “on” (note that the power
LED on the front of the computer will turn from orange to green when the computer powers on).
lid/LCD to a comfortable viewing angle (it is preferable not to exceed 135 degrees);
System Startup 1 - 5
use the other
1
1
Figure 1 - 2

LCD Panel Open

1. Built-In PC Camera
2. PC Camera LED
3. Built-In Array Microphone
4. LCD
5. Power Button
6. *Illuminated (White) LED Keyboard
7. TouchPad & Buttons
Note that the Touchpad/ Clickpad and Buttons has a valid operational area indicated within the dot­ted lines above.
*A colored LED key­board is available as an option for this model.
4
6
Wireless Device
Operation Aboard
Aircraft
The use of any portable elec­tronic transmission devices (e.g. WLAN, Bluetooth or 3G/ 4G) aboard aircraft is usually prohibited. Make sure any wireless modules are OFF (i.e. the system is in Airplane Mode) if you are using the computer aboard aircraft.
Use Fn + F11 Airplane Mode key combination to toggle Air­plane Mode On/Off, and check the LED indicator for the power status.
5
7
1
2 33
Quick Start Guide
LCD Panel Open
1 - 6 LCD Panel Open
Quick Start Guide

LED Indicators

The LED indicators at the front of the computer display helpful information about the current status of the sys­tem.
Icon Color Description
Orange AC/DC Power is Plugged In
Green The Computer is On
Blinking Green The Computer is in Sleep Mode
Orange The Battery is Charging
Blinking Orange The Battery has Reached Critically Low Power Status
Green The Battery is Fully Charged
Green Airplane Mode is ON (the WLAN & Bluetooth Modules are OFF)
Green HDD Activity
1
Table 1 - 1 - LED Indicators
LCD Panel Open 1 - 7
1
Other Keyboards
If your keyboard is damaged or you just want to make a change, you can use any standard USB key­board. The system will detect and enable it automatically. Howev­er special functions/ hot-keys unique to the system’s regular key­board may not work.
Scr Lk
Hold down the Fn Key and Scr Lk to enable scroll lock and check the LED indicator for status.
Numerical
Play/Pause Key
Function Keys
ScrLk & NumLk Keys
Fn Key
Keypad
Windows Logo Key
Menu/Application Key
Special Characters
Some software applications allow the number-keys to be used with Alt to produce special characters. These special characters can only be produced by usi ng the numeric keypad. Regular number keys (in the upper row of the keyboard) will not work. Make sure that
NumLk is on.
Quick Start Guide

Illuminated White LED Keyboard

The illuminated white LED keyboard has an embedded numerical keypad for easy numeric data input, and features function keys to allow you to change operational features instantly. See Table 1 - 4, on page 1 - 12 for full function key combination details.
1 - 8 Illuminated White LED Keyboard
Figure 1 - 3 - Illuminated White LED Keyboard

Illuminated Color LED Keyboard

Other Keyboards
If your keyboard is damaged or you just want to make a change, you can use any standard USB key­board. The system will detect and enable it automatically. Howev­er special functions/ hot-keys unique to the system’s regular key­board may not work.
Scr Lk
Hold down the Fn Key and Scr Lk to enable scroll lock and check the LED indicator for status.
Numerical
Play/Pause Key
Function Keys
Scr Lk Key
Fn Key
Game Control Keys
Num Lk Key
Windows Logo Key
Menu/Application Key
Numerical Keypad
Special Characters
Some software applications allow the number-keys to be used with Alt to produce special characters. These special characters can only be produced by usi ng the numeric keypad. Regular number keys (in the upper row of the keyboard) will not work. Make sure that NumLk is on.
The illuminated colored LED keyboard has an embedded numerical keypad for easy numeric data input, and features function keys to allow you to change operation­al features instantly. See Table 1 - 4, on page 1 - 12 for full function key combination details. and see “Keyboard Backlight LED Device” on page 1 - 10.
Figure 1 - 4 - Illuminated Color LED Keyboard
Quick Start Guide
1
Illuminated Color LED Keyboard 1 - 9
1
2
1
1
2
3
4
1
5 6 7
Left Middle Right
2
3
456
7
Quick Start Guide

Keyboard Backlight LED Device

(For Illuminated Colored Keyboards Only)
Press Fn plus the key to toggle the keyboard LED on/off. The keyboard LED may be configured using the Fn + key combination outlined in the table below. In addition press Fn plus the keyboard backlight application to configure the settings (see “Keyboard Backlight LED Device (for Illuminat-
ed Colored Keyboards)” on page B - 10).
Main Keyboard Colored LED Function key Combinations
key to launch the
Fn +
Fn +
Fn +
Fn +
1 - 10 Keyboard Backlight LED Device
Fn +
Fn +
Fn +
Launch the Keyboard Backlight Application
Toggle the Keyboard Backlight LED On/Off
Keyboard Backlight LED Low
Keyboard Backlight LED High
Toggle the Left Keyboard LED On/Off
Table 1 - 2 - Main Keyboard LEDs (for Illuminated Colored Keyboards Only)
Toggle the Middle Keyboard LED On/Off
Toggle the Right Keyboard LED On/Off

Keyboard Shortcuts

Windows Logo
Keyboard Shortcut
Use the Windows logo key + D key com- bination to switch be­tween the Start screen and Windows Desktop.
Menu/Application
Keyboard Shortcut
When the Desktop app is running you can use the Menu/Application key on the key­board to display the context menu as per a mouse right-click.
The following Windows Logo Key (Winkey) keyboard shortcuts are useful for navi­gation/operation in
Windows 10
.
Quick Start Guide
1
Windows Logo
+ Number (1, 2, etc) Launch an application from the taskbar (numbered from left to right)
Key +
Tap Winkey Toggle the Start menu
A Open the Action Center B Select the Taskbar Notification Area C Launch Cortana (in listening mode) D Toggle the Desktop E Launch File Explorer (Quick Access tab)
Description
Table 1 - 3 - Keyboard Shortcuts
Keyboard Backlight LED Device 1 - 11
1
Quick Start Guide

Function Keys & Visual Indicators

The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down.
Keys Function/Visual Indicators Keys Function/Visual Indicators
Fn +
Fn +
Fn +
Fn +
Fn + Mute Toggle
Fn +
Fn +
Fan Control Toggle
Automatic / Full
Power
Play/Pause (in Audio/Video Programs)
Touchpad Toggle
(Press a key to or use Touchpad to turn on)
Toggle Off/High/Low
Turn LCD Backlight Off
For Backlight
Keyboards Only
Volume Decrease/Increase
Table 1 - 4 - Function Keys & Visual Indicators
1 - 12 Keyboard Backlight LED Device
Fn +
Fn +
Fn +
Fn +
Fn +
Fn +
Control Center Toggle (see over)
Display Toggle
Brightness Decrease/Increase
PC Camera
Power T oggle
Airplane
Mode Toggle
Sleep Toggle
Quick Start Guide
Control Center Access
To run the Control Center press the Fn + Esc key com­bination, or double-click the icon in the notification area of the taskbar.
Close the Control Center by clicking the close icon in the top right of the panel.

Control Center

When in the Windows Desktop application (not in the Start screen) press the Fn + Esc key combination, or double-click the icon trol Center gives quick access to frequently used controls and enables you to quickly turn the camera/touch pad
on/off (see Appendix B for full details).
in the notification area of the taskbar to toggle the Control Center on/off. The Con-
1
Figure 1 - 5 - Control Center
Control Center 1 - 13
1
Figure 1 - 6

Front & Rear Views

1. LED Power Indica­tors
2. Vent/Fan Intake
Overheating
To prevent your comput­er from overheating make sure nothing blocks the vent(s)/fan in­take(s) while the comput­er is in use.
1
2 2
Quick Start Guide
Front & Rear Views
1 - 14 Front & Rear Views

Right Views

Figure 1 - 7
Right Views
1. Multi-In-1 Card Reader
2. Headphone Jack
3. Microphone Jack
4. 1 * USB 2.0 Port
5. RJ-45 LAN Jack
6. D C-I n Jack
7. Security Lock Slot
USB Ports
Note that the connec­tions to the USB ports only fit one way, do not force them.
1
3
4
2
5
Multi-in-1 Card Reader
The card reader allows you to use the most popular digital storage card formats:
MMC (MultiMedia Card) / RSMMC
SD (Secure Digital) / Mini SD / SDHC / SDXC
USB Ports
This model includes 1 Type-C and 1 Type-A USB 3.1 Gen 1 ports, and 2* USB 2.0 ports. The USB
2.0 ports are the larger black ports
. The Type-A USB 3.1 Gen 1 port is the larger blue colored port. The
Type-C USB 3.1 Gen 1 port is the smaller black port.
6
7
Quick Start Guide
1
Right Views 1 - 15
1
Figure 1 - 8

Left Views

1. Fan Outlet/Intake
2. External Monitor (VGA) Port
3. HDMI Port
4. 1 * Type-C USB
3.1 Gen 1 Port
5. 1 * Type-A USB
3.1 Gen 1 Port
6. 1 * USB 2.0 Port
4
2
USB Ports
This model includes 1 Type-C and 1 Type-A USB 3.1 Gen 1 ports, and 2* USB 2.0 ports. The USB
2.0 ports are the larger black ports
. The Type-A USB 3.1 Gen 1 port is the larger blue colored port.
The Type-C USB 3.1 Gen 1 port is the smaller black port.
HDMI & External Monitor (VGA) Port
All external and internal displays can be configured from Windows by using System (in Settings) control panel, or the + P (or Fn + F7) key combination.
Note that Sound Blaster Cinema audio will be disabled when you are connecting to an external display through an HDMI connection.
1
3
5
6
Quick Start Guide
Left Views
1 - 16 Left Views

Bottom View

Figure 1 - 9
Bottom View
1. Battery
2. Fan Outlet/Intake
3. Speakers
Bottom Cover Removal
Warning
Do not remove any cover(s) and /or screw(s) for the pur­poses of device upgrade as this may violate the terms of your warranty.
If you need to replace/re­move the hard disk/RAM/ optical device etc., for any reason, please contact your distributor/supplier for fur­ther information.
1
Battery Information
Always completely discharge, then fully charge, a new battery before using it. Completely discharge and charge the battery at least once every 30 days or after about 20 partial dis­charges.
2
2
3
3
Overheating
To prevent your comput­er from overheating make sure nothing blocks the vent(s)/fan in­take(s) while the com­puter is in use.
2
Quick Start Guide
Bottom View 1 - 17
1
1
Desktop
Windows Screens
Note that the Win­dows screens on the
following pages are included as a basic guide and introduc­tion to navigating around Windows 10.
However note that these screens are al­ways subject to change, upgrade and redesign. Check the Microsoft website for details.
Quick Start Guide

Windows 10 Start Menu

Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start Menu by clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the Windows Logo Key on the keyboard).
Figure 1 - 10 - Windows Start Menu
1 - 18 Windows 10 Start Menu
Quick Start Guide
Right-Click Icon

Right-Clicking the Windows Logo In Start Menu

Right-click the Start Menu icon (or use the Windows Logo Key + X key combination) to bring up an advanced Context Menu of useful features such as Apps and Features, Power Options, Task Manager, Search, File Explorer, Device Manager, Computer Management and Network Connections etc.
1
Figure 1 - 11 - Right-Click Windows Logo in Start Menu
Windows 10 Start Menu 1 - 19
1
Quick Start Guide

Start Menu Apps & Tiles

The Windows 10 Start Menu will contain a number of apps, and many more will be installed as you add more applications etc. Not all of these apps can fit on the screen so may need click and drag the handles at the edge of the screen to expand the menu in order to view all the apps (you can use the scroll bar to mov e up and down the screen).
Figure 1 - 12 - Expanding the Start Menu
1 - 20 Windows 10 Start Menu
Quick Start Guide
Pining/Unpinning Apps & Programs to/from the Start Menu
To make things easy to find you can add and remove tiles for apps and programs to the Start Menu. Right-Click on a program’s icon and select Pin to Start from the drop-down menu. To remove an app or program from the Start Menu right-click the icon and select Unpin from Start. You can use the same method to pin apps/pro- grams to/from the taskbar (select pin to taskbar/unpin this program from the taskbar).
1
Figure 1 - 13 - Pin to Start/Unpin from Start
Windows 10 Start Menu 1 - 21
1
Select Control Panel under the Windows
System item in the Start Menu.
Type Control Panel into the Search box in the taskbar and click on the icon when it pops up.
You can pin the Con- trol Panel tile to Start or taskbar.
Quick Start Guide

Windows 10 Control Panel

In many instances throughout this manual you will see an instruction to open the Control Panel. The Control Panel can be accessed in a number of ways in Windows 10.
Figure 1 - 14 - Windows 10 Control Panel Access
1 - 22 Windows 10 Control Panel
Quick Start Guide

Settings

The Settings item in the Start Menu (and also as an App) gives you quick access to a number of system settings control panels allowing you to adjust settings for System, Devices, Network & internet, Personalization, Apps, Accounts, Time & language, Gaming, Ease of Access, Privacy and Update & security.
Figure 1 - 15 - Settings
1
Windows 10 Control Panel 1 - 23
1
Taskbar
Taskbar - Pinned Programs and Apps
Notification Area
Quick Start Guide

Windows 10 Taskbar

In many instances throughout this manual you will see an instruction to access the notification area of the task­bar. The notification area of the taskbar in the bottom right of the screen. Some of the Control Panels and appli-
cations referred to throughout the course of this manual can be accessed from here.
Figure 1 - 16 - Taskbar
You can pin/unpin apps to/from the taskbar in much the same way as you can to the Start screen (see “Pining/
Unpinning Apps & Programs to/from the Start Menu” on page 1 - 21).
1 - 24 Windows 10 Control Panel
Quick Start Guide

Action Center

The Action Center appears as a vertical panel on the right side of the screen when you swipe in from the right or click the button in the notification tray. This gives you access to commonly needed functions like Network, All Settings, Airplane Mode, and Project etc.
1
Figure 1 - 17 - Action Center
Windows 10 Control Panel 1 - 25
1
Quick Start Guide

Video Features

You can switch display devices, and configure display options, from the Display settings ( click the Start Menu and click Settings > System or right-click the desktop and select Display settings) control panel (see page 1 -
28). In Windows 10 it is possible to quickly configure external displays from the Project menu (
dows logo key on your keyboard and the P key).

Microsoft Hybrid Graphics

Your computer will feature Microsoft Hybrid Graphics switchable graphics technology. This seamless tech­nology is designed to get best performance from the graphi cs system while allowing longer battery life, without having to manually change settings. The computer’s operating system (and some applications) will automati- cally switch between the integrated UMA (Unified Memory Architecture) GPU (iGPU) and the discrete GPU (dGPU) when required by the applications in use. This switch is seamless to the user.
press the Win-
1 - 26 Video Features
To Configure Displays using Project
1. Attach your display to the appropri­ate port, and turn it on.
2. Press the + P (or Fn + F7) key combination.
3. Click on any one of the options from the menu to select PC screen only,
Duplicate, Extend or Second screen only.
4. You can also click Connect to a wireless display at the bottom of
the Project screen and follow the steps to connect to any wireless enabled display.
Intel or NVIDIA Video Driver Controls
More video controls are provided by the Intel/ NVIDIA Control Panel (for more detailed infor-
mation see Appendix C).You can also access the control panel by right-clicking the desktop and selecting Intel(R) Graphics Prope rties/NVIDIA
Control Panel.
All external and internal displays can be config­ured from Windows by using System (in Set- tings) control panel, or the + P (or Fn + F7) key combination.
Figure 1 - 18 - Project (Devices)
Quick Start Guide
Video Features 1 - 27
1
1
Quick Start Guide
To access the Display Settings:
1. You can quickly adjust the display by right-clicking the desktop and selecting Display Settings.
2. Adjust the settings for Brightness and color, Scale and layout, Resolution and Orientation from the menus.
3. When and external display is attached you can arrange the display configuration from the Multiple Displays menu, and arrange the configuration fr om Select and rearrange displays.
4. Click Apply to save any changes made.
1 - 28 Video Features
Figure 1 - 19 - Display Settings
To access the NVIDIA Control Panel:
1
2
1
2
1. Right-click the desktop and select NVIDIA Control Panel (Figure 1 - 20).
OR
2. Double-click the icon (Figure 1 - 20) in the Windows control panel.
Quick Start Guide
1
Figure 1 - 20 - NVIDIA Control Panel
Video Features 1 - 29
1
Quick Start Guide
To access the Intel(R) HD/UHD Graphics Control Panel:
1. Right-click the desktop and select Intel(R) Graphics Settings from the menu.
OR
2. Click the icon in the notification area of the Desktop taskbar and select Intel(R) Graphics Settings from the menu.
1 - 30 Video Features
Figure 1 - 21 - Intel® HD/UHD Graphics Control Panel
Quick Start Guide
Minimum Screen Resolution Settings
1. Windows 10 has minimum screen resolution requirements.
2. Right-click a blank area of the Desktop and select Display Settings.
3. Adjust the Resolution to make sure that it is at least 1024 * 768, although preferably 1366 * 768 or above.
1
Figure 1 - 22 - Display (Resolution)
Video Features 1 - 31
1
Using the Power Button
1. Go to the Start Menu.
2. Click the Power button .
3. Select the power state required from the menu.
Quick Start Guide

Power Options

Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power button item in Start Menu (or the context menu) may be used to Shut down or Restart (you can also add Hibernate/Sleep to the menu - see page 1 - 33). To fully control all the power options (including Hibernate mode) go to the Power Options control panel and configure the power button, sleep button and lid to perform the function selected.
1 - 32 Power Options
Figure 1 - 23 - Shut Down/Restart
Quick Start Guide
Adding Hibernate/Sleep to the Power Men
1. Go to the Power Options (Hardware and Sound) control panel (or go to Windows Settings > Power & sleep > Additional power settings).
2. Click Choose what the power buttons do.
3. Click “Change settings that are currently unavailable
.
4. Click to put a check in the Hibernate/Sleep box under Shutdown settings.
5. Click Save Changes and close the control panel.
You can also use the context menu (right-click the Start Menu icon or press the Windows logo + X key combination) to Sign out, Sleep, Hibernate, Shut down, and Restart.
Figure 1 - 24 - Context Menu Shut Down or sign out
Ctrl + Alt + Delete Key Combination You can use the CTRL + ALT + DEL key combination to bring up a full-screen displaying Lock, Sign out, Change a password, Task Manager and Switch User. If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep, Hibernate, Shut down, and Restart.
1
Power Options 1 - 33
1
Quick Start Guide
1 - 34
Storage Devices, Mouse, & Audio

Chapter 2: Storage Devices, Mouse, & Audio

Overview

Read this chapter to learn more about the following main features and components of the computer:
Hard Disk Drive/Solid State Drive
Multi-in-1 Card Reader
Touchpad and Buttons/Mouse
Realtek Audio Console
2
Overview 2 - 1
Storage Devices, Mouse, & Audio
Bottom Cover
Removal Warning
Do not remove any cov­er(s) and /or screw(s) for the purposes of device upgrade as this may vio­late the terms of your warranty.
If you need to replace/ remove the hard disk for any reason, please con­tact your distributor/sup­plier for further information.
2

Hard Disk Drive/Solid State Drive

The hard disk drive (HDD) and/or solid state drive (SSD) is used to store your data in the computer. The hard disk can be taken out to accommodate other serial (SATA) hard disk drives (see “Storage” on page D - 2 for specification information), how­ever you will need to contact your distributor/supplier to do this in order to avoid violating the terms of your warranty.
2 - 2 Hard Disk Drive/Solid State Drive
Storage Devices, Mouse, & Audio
Push-Push Card
Reader
The card reader fea­tures a push-in/push-out card insertion and ejec­tion mechanism. Simply push the card to insert and eject it, however Ms Duo cards require an adapter.
Figure 2 - 1
Right View
1. Card Reader
MMC (MultiMedia Card) / RSMMC
SD (Secure Digital) / Mini SD / SDHC / SDXC
1
Model C

Multi-in-1 Card Reader

The card reader allows you to use some of the latest digital storage cards. Push the card into the slot and it will appear as a removable device, and can be accessed in the same way as your hard disk (s). Make sure you install the Card Reader driver (see “Card Reader” on page 4 - 7).
Note: Some of these cards require PC adapters that are usually supplied with the cards.
2
Multi-in-1 Card Reader 2 - 3
Storage Devices, Mouse, & Audio
Touchpad Cleaning
In order to improve pad performance it is neces­sary to keep the surface clean and free of finger­prints and marks etc.
Use a soft dry cleaning cloth to keep the pad surface clean.
Disabling the Pad
Use the Fn + F1 or Con­trol Center button to dis­able the Touchpad.
Mouse Driver
If you are using an external mouse your operating system may be able to auto-configure your mouse during its installa­tion or only enable its basic functions. Be sure to check the device’s user documenta­tion for details.
2
2 - 4 Touchpad and Buttons/Mouse

Touchpad and Buttons/Mouse

The Touchpad is an alternative to the mouse; however, you can also add a mouse to your computer through one of the USB ports. The Touchpad buttons function in much the same way as a two-button mouse. Make sure you have installed the Touch­pad driver (see “Touchpad” on page 4 - 8).

Touchpad Sensitivity

The mouse button zones at the bottom of the pad are defined by the line at the bot­tom of the pad, and the left and right buttons are divided roughly down the middle.
Press the left button zone for a left click, and right button zone for a right click ac­tion.
Storage Devices, Mouse, & Audio
Disabling the
Touchpad
If you need to disable the Touchpad for any reason (e.g. you may find that when using the computer’s internal keyboard you acciden­tally trigger the Touch­pad when resting your wrists or palms on it) you can do so by using Fn + F1 key combina­tion.
Figure 2 - 2
Mouse Properties
Control Panel -
Buttons

Mouse Properties Control Panel

You can configure the functions from the Mouse control panel in Windows as fol­lows.
1. Right-click the
2. Select Control Panel under the Windows System item in the Start Menu.
3. Click Mouse (Hardware and Sound > Devices and Printers).
4. Click the menu headings tabs to adjust your mouse preferences.
Start Menu
2
icon.
Mouse Properties Control Panel 2 - 5
Storage Devices, Mouse, & Audio
Figure 2 - 3
Mouse Properties
Control Panels
2
2 - 6 Mouse Properties Control Panel
Storage Devices, Mouse, & Audio
Figure 2 - 4
Windows Settings
> Mouse/Touchpad

Mouse & Touchpad Devices

You can configure the functions from the Mouse or Touchpad control panels in De­vices in the Settings control panel as follows.
1. Click the
2. Click Devices.
3. Click Mouse or Touchpad.
Settings
item in the
Start Menu
(or
All Settings
2
in the Action Center).
Mouse & Touchpad Devices 2 - 7
Storage Devices, Mouse, & Audio
Figure 2 - 5
Windows Settings
Mouse
2
Mouse Settings
You can select the primary mouse button and scrolling options and access Mouse Properties from Additional mouse options.
2 - 8 Mouse & Touchpad Devices
Touchpad Settings
Figure 2 - 6
Windows Settings
Touchpad
(
Touchpad turned off
when mouse
connected
)
You can disable the Touchpad by clicking the Touchpad button to turn it off. You can set the system to automatically disable the internal Touchpad when an ex-
ternal USB point device (e.g a USB mouse) is attached. Click “Leave touchpad on when a mouse is connected” to off.
Storage Devices, Mouse, & Audio
2
Mouse & Touchpad Devices 2 - 9
Storage Devices, Mouse, & Audio
Figure 2 - 7
Windows Settings
Touchpad
Sensitivity & Taps
2
Touchapd Taps
The Touchpad Sensitivity feature helps prevent recognizing taps on the pad by ac­cident, by recognizing when your palm is resting on it or brushing its surface while you are typing.
Click in the check box to enable/disable the different gestures or taps on the surface of the pad to perform specific actions to manipulate documents, objects and applica­tions.
2 - 10 Mouse & Touchpad Devices
Storage Devices, Mouse, & Audio
Figure 2 - 8
Scroll and Zoom/
Scrolling Gesture
Figure 2 - 9
Zooming Gesture
Touchapd Scroll and Zoom
Click to enable/disable the two finger scrolling and pinch zooming gesture.
The two-finger scrolling feature works in most scrollable windows and allows you to scroll horizontally and vertically. Place two fingers, slightly separated, on the Touchpad surface and slide both fingers in the direction required (in a straight con­tinuous motion).
The two-finger pinch to zoom gesture can be used to perform the same function as a scroll wheel in Windows applications that support CTRL + scroll wheel zoom functionality. Place two fingers on the pad (for best results use the tips of the fingers) and slide them apart to zoom in, or closer together to zoom out.
2
Mouse & Touchpad Devices 2 - 11
Storage Devices, Mouse, & Audio
Figure 2 - 10
Three-Finger
Gestures
(Swipes & Taps)
Figure 2 - 11
Four-Finger
Gestures
(Swipes & Taps)
2
The three-finger and four-finger swipes and taps can be configured for a number of different functions. Select the appropriate function from the drop-down menu.
2 - 12 Mouse & Touchpad Devices
Storage Devices, Mouse, & Audio
Figure 2 - 12
Touchpad
Gesture Examples
The following is an overview of some of the main gestures you can use with your Touchpad, however these can be configured from the Touchpad menus.
2
Mouse & Touchpad Devices 2 - 13
Storage Devices, Mouse, & Audio
Volume Adjustment
The sound volume level can be clicking using the volume control icon in the notification area of the taskbar.
Figure 2 - 13
Realtek Audio
Console
(Windows Start
Menu)
2

Realtek Audio Console

You can configure the audio options on your computer from the Sound control panel in Windows, or from the Realtek Audio Console Windows Start menu.
Make sure you have installed the driver and checked the Microsoft Store for updates (see “Audio” on page 4 - 8). The volume may also be adjusted by means of the volume icon in the taskbar or the audio slider in the Settings menu (see sidebar).
2 - 14 Realtek Audio Console
Storage Devices, Mouse, & Audio
Figure 2 - 14
Realtek Audio
Console
(Main)

Realtek Audio Console - Main

You can adjust the Speaker and Microphone levels by using the sliders in the Re­altek Audio Console Main window.
2
Realtek Audio Console 2 - 15
Storage Devices, Mouse, & Audio
Figure 2 - 15
Realtek Audio
Console
(Speakers)
2

Realtek Audio Console - Speakers

Click Speakers to access controls for the format and speaker balance etc.
2 - 16 Realtek Audio Console
Storage Devices, Mouse, & Audio
Figure 2 - 16
Realtek Audio
Console
(Microphone -
Cortana Enabled)

Realtek Audio Console - Microphone

Click Microphone to access advanced controls for recording on the microphone. Adjust the recording Main Volume level to around 60, to obtain the optimum re­cording quality. The On-Screen menu which appears will depend on whether or not you have enabled Cortana,
2
Realtek Audio Console 2 - 17
Storage Devices, Mouse, & Audio
Figure 2 - 17
Realtek Audio
Console
(Microphone -
Cortana Disabled)
2
2 - 18 Realtek Audio Console
Storage Devices, Mouse, & Audio
Device Advanced
Settings
For the purposes of re­cording it is recommend­ed that you enable
“Separate all input jacks as independent input devices” in De­vice advanced settings .
This will help prevent a situation where the inter­nal microphone seems to be disabled, or where sound can still be heard from the speakers even though the headphones are plugged into the headphone jack.
Figure 2 - 18
Realtek Audio
Console - Device
Advanced Settings

Realtek Audio Console - Device Advanced Settings

Device Advanced Settings allows for further configuration of the Connector Set­tings, Playback Device and Recording Device.
2
Realtek Audio Console 2 - 19
Storage Devices, Mouse, & Audio
2
2-20

Chapter 3: Power Management

OS Note
Power management functions will vary slight­ly depending on your operating system. For more information it is best to refer to the user’s manual of your operat­ing system.
Power Management

Overview

To conserve power, especially when using the battery, your computer power man­agement conserves power by controlling individual components of the computer (the monitor and hard disk drive) or the whole system. This chapter covers:
The Power Sources
Turning On the Computer
Power Plans
Power-Saving States
Configuring the Power Buttons
Battery Information
The computer uses enhanced power saving techniques to give the operating system (OS) direct control over the power and thermal states of devices and processors. For example, this enables the OS to set devices into low-power states based on user set­tings and information from applications.
3
Overview 3 - 1
Power Management
Forced Off
If the system “hangs”, and the Ctrl + Alt + Del key combination doesn’t work, press the power button for 4 seconds, or longer, to force the sys­tem to turn itself off.

The Power Sources

The computer can be powered by either an AC/DC adapter or a battery pack.
3

AC/DC Adapter

Use only the AC/DC adapter that comes with your computer. The wrong type of AC/ DC adapter will damage the computer and its components.
1. When first setting up the computer use the following procedure (as to safe- guard the computer during shipping, the battery will be locked to not power the system until first connected to the AC/DC adapter and initially set up as below):
Attach the AC/DC adapter cord to the DC-In jack on the right of the computer, then plug
the AC power cord into an outlet, and connect the AC power cord to the AC/DC adapter and leave it there for 6 seconds or longer.
Remove the adapter cord from the computer’s DC-In jack, and then plug it back in again;
the battery will now be unlocked.
2. Raise the lid/LCD to a comfortable viewing angle.
3. Press the power button to turn “On”.

Battery

The battery allows you to use your computer while you are on the road or when an electrical outlet is unavailable. Battery life varies depending on the applications and the configuration you're using. To increase battery life, let the battery discharge completely before recharging (see “Battery FAQ” on page 3 - 21).
We recommend that you do not remove the battery. For more information on the bat­tery, please refer to “Battery Information” on page 3 - 16.
3 - 2 The Power Sources

Turning On the Computer

Power Button as Stand by or Hibernate Button
You can use the OS’s “Power Options” control panel to set the power button to send the system into Stand by or Hibernate mode (see your OS’s documentation, or “Configuring
the Power Buttons” on page 3 - 9 for details).
Now you are ready to begin using your computer. To turn it on simply press the pow­er button on the front panel.
When the computer is on, you can use the power button as a Stand by/Hibernate/ Shutdown hot-key button when it is pressed for less than 4 seconds (pressing and holding the power button for longer than this will shut the computer down). Use Power Options (Hardware and Sound) in the Windows control panel to configure this feature.
Power Management
3
Turning On the Computer 3 - 3
Power Management
Figure 3 - 1
Shut Down/Restart

Shutting the Computer Down

Note that you should always shut your computer down by choosing the Shut down
3
command as this will help prevent hard disk or system problems. Use the Power item in the Start Menu and select Shut down.
You can also use the context menu (right-click the Start Menu Windows logo + X key combination) to Sign out, Sleep, Hibernate, Shut down, and Restart.
If you want to add Hibernate/Sleep to the Power Menu see “Adding Hibernate/
Sleep to the Power Menu” on page 3 - 10.
3 - 4 Shutting the Computer Down
icon or press the

Power Plans

Resuming Operation
See Table 3 - 1, on
page 3 - 11 for informa-
tion on how to resume from a power-saving state.
Password
It is recommended that you enable a password on system resume in or­der to protect your data.
Figure 3 - 2
Power Plan
Advanced Settings
The computer can be configured to conserve power by means of power plans (Con­trol Panel > Power Options). You can use (or modify) an existing power plan, or
create a new one. The settings may be adjusted to set the display to turn off after a specified time, and
to send the computer into Sleep after a period of inactivity. Click Change plan settings and then click Change advanced power settings to ac-
cess further configuration options in Advanced Settings.
Power Management
3
Power Plans3-5
Power Management
Figure 3 - 3
Power Plans
Click to Show/Hide additional power plans
3
Each Windows power plan will also adjust the processor performance of your ma­chine in order to save power. This is worth bearing in mind if you are experiencing any reduced performance (especially under DC/battery power).
Choose High performance (you may need to click Show additional plans to view the High performance plan) for maximum performance when the computer is pow­ered from an AC power source. Choose the Power saver (bear in mind that this scheme may slow down the overall performance of the computer in order to save power) for maximum power saving when the computer is battery (DC power) pow­ered.
3 - 6 Power Plans

Power-Saving States

Wake On LAN
Support
Wake-On-LAN is only supported from Sleep or
Hibernate states in Windows.
If you require your com­puter to wake up from network activity in Win­dows then make sure that the computer is ei­ther in Sleep or Hiber- nate.
Wake-On-LAN is not supported from Shut­down states in Win-
dows.
You can use power-saving states to stop the computer’s operation and restart where you left off. Windows 10 uses the Sleep, Hibernate and Shut Down power-saving states.

Sleep

In Sleep all of your work, settings and preferences are saved to memory before the system sleeps. When you are not using your computer for a certain length of time, which you specify in the operating system, it will enter Sleep to save power.
The PC wakes from Sleep within seconds and will return you to where you last left off (what was on your desktop) without reopening the application(s) and file( s) you last used.
If your mobile PC in Sleep is running on battery power the system will use only a minimum amount of power. After an extended period the system will save all the information to the hard disk and shut the computer down before the battery becomes depleted.
To add Sleep to the Power Menu see “Adding Hibernate/Sleep to the Power
Menu” on page 3 - 10.
Power Management
3
Power-Saving States 3 - 7
Power Management
Figure 3 - 4
Power Button &
Start Menu Power

Hibernate

Hibernate uses the least amount of power of all the power-saving states and saves
3
all of your information on a part of the hard disk before it turns the system off. If a power failure occurs the system can restore your work from the hard disk; if a power failure occurs when work is saved only to memory, then the work will be lost. Hi- bernate will also return you to where you last left off within seconds. You should put your mobile PC into Hibernate if you will not use the computer for a period of time, and will not have the chance to charge the battery. To add Hibernate to the Power Menu see “Adding Hibernate/Sleep to the Power Menu” on page 3 - 10.

Shut down

You should Shut down the computer if you plan to install new hardware, plan to be away from the computer for several days, or you do not need it to wake up and run a scheduled task. Returning to full operation from Shut down takes longer than from Sleep or Hibernate.
3 - 8 Power-Saving States

Configuring the Power Buttons

Password Protection
It is recommended that you enable a password on wake up in order to protect your data.
However you can dis­able this setting from the Power Options menu by clicking Require a
password on wakeup
in the left menu, and se­lecting the options (click
Change settings that are currently unavail­able).
Figure 3 - 5
Power Options
Define Power
Buttons
The power/sleep button (Fn + F12 key combo) and closed lid may be set to send the computer in to a power-saving state. Click Choose what the power buttons do on the left menu in Power Options to bring up the menu.
Power Management
3
Configuring the Power Buttons 3 - 9
Power Management
Figure 3 - 6
Power Options
Define Power
Buttons - Shutdown
Settings
3
Adding Hibernate/Sleep to the Power Menu
Add Hibernate/Sleep to the Power Menu as follows.
1. Go to the Power Options (Hardware and Sound) control panel.
2. Click “Change settings that are currently unavailable” .
3. Click Choose what the power buttons do.
4. Click to put a check in the Hibernate/Sleep box under Shutdown settings.
5. Click Save Changes and close the control panel.
3 - 10 Configuring the Power Buttons

Resuming Operation

Table 3 - 1
Resuming Operation
Closing the Lid
If you have chosen to send the computer to Sleep when the lid is closed, raising the lid will wake the system up.
Power Button
When the computer is on, you can use the power button as a Sleep/Hibernate/Shut Down hot key button when it is pressed for less than 4 seconds (pressing and holding the power button for longer than this will force the computer to shut down).
You can resume operation from power-saving states by pressing the power button, or in some cases pressing the sleep button (Fn + F12 key combo).
Power Status Icon Color T o Resume
Power Management
3
Power Off /
Hibernate
Sleep Blinking Green
Display Turned Off Green Press a Key or Move the Mouse/Touchpad
Off (battery)
Press the Power Button
Orange (AC/DC adapter)
Press the Power Button
Press the Sleep Button (Fn + F12 Key
Combo)
Configuring the Power Buttons 3 - 11
Power Management
Figure 3 - 7
Ctrl + Alt + Delete
Menu
3
Ctrl + Alt + Delete Key Combination
You can use the CTRL + ALT + DEL key combination from almost any of the Win­dows 10 interfaces/Apps to bring up a full-screen displaying Lock, Switch User,
Sign out, Change a password and Task Manager options. If you click the Power icon in the lower right corner of the screen a power management option menu ap­pears to display Sleep, Shut down, and Restart.
To fully control all the power options (including Hibernate mode) go to the Power Options control panel and configure the power button, sleep button and lid to per­form the function selected.
3 - 12 Configuring the Power Buttons
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