Clevo N850HJ, N850HJ1, N850HK1, N855HJ, N855HK1 User guide

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V16.1.00

Preface

Notice

The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication. This publication and any accompanying software may not, in whole or in part, be reproduced, translated, transmitted or reduced to any machine readable form without prior consent from the vendor, manufacturer or creators of this publication, except for copies kept by the user for backup purposes. Brand and product names mentioned in this publication may or may not be copyrights and/or registered trademarks of their respective companies. They are mentioned for identification purposes only and are not intended as an endorsement of that product or its manufacturer. ©December 2016

Trademarks

Intel and Intel Core are trademarks/registered trademarks of Intel Corporation.

Preface

R&TTE Directive

This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Directive 1999/5/EC.

This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Luxembourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland, United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slovenia.

ErP Off Mode Power Consumption Statement:

The figures below note the power consumption of this computer in compliance with European Commission (EC) regulations on power consumption in off mode:

• Off Mode < 0.5W

Preface

CE Marking

This device has been tested to and conforms to the regulatory requirements of the European Union and has attained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation. The CE Mark is obligatory for products it applies to: the manufacturer affixes the marking in order to be allowed to sell his product in the European market.

This product conforms to the essential requirements of the R&TTE directive 1999/5/EC in order to attain CE Marking. A notified body has determined that this device has properly demonstrated that the requirements of the directive have been met and has issued a favorable certificate of expert opinion. As such the device will bear the notified body number 0560 after the CE mark.

The CE Marking is not a quality mark. Foremost, it refers to the safety rather than to the quality of a product. Secondly, CE Marking is mandatory for the product it applies to, whereas most q uality marking s are vo lu ntary.

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Preface

FCC Statement

(Federal Communications Commission)

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Re orient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the service representative or an experienc ed radio/TV technician for help.

Operation is subject to the following two conditions:

1. This device may not cause interference. And

2. This device must accept any interference, including interfer ence that may cause undesired operation of the

device.

Preface



Warning

Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not expressly approved by the manufacturer for compliance with the above standard s could void your authority to operate the equipment.

FCC RF Radiation Exposure Statement:

1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

Preface

IMPORTANT SAFETY INSTRUCTIONS

Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury to persons when using any electrical equipment:

1. Do not use this product near water, for example n ear a ba th tub, wash bowl, kitchen sink or laundry tu b, in a wet

basement or near a swimming pool.

2. Avoid using this equipment with a telephone line (other than a cordless type) during an electrical storm. There

may be a remote risk of electrical shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may

explode. Check with local codes for possible special disposal instructions.

5. This product is intended to be supplied by a Listed Power Unit:

• Full Range AC/DC Adapter – AC in 100 - 240V, 50 - 60Hz DC Output 19.5V, 6.15A (120 Watts) minimum

Preface

Instructions for Care and Operation

The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions:

1. Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.

Do not expose the computer to any shock or vibration.

Do not place it on an unstable surface.

Do not place anything heavy on the computer.

2. Keep it dry, and don’t overheat it. Keep the computer and power supply away from any kind of heating ele-

ment. This is an electrical appliance. If water or any other liquid gets into it, the computer could be badly damaged.

Do not expose it to excessive

heat or direct sunlight.

Do not leave it in a place where

foreign matter or moisture may

affect the system.

Don’t use or store the computer

in a humid environment.

Do not place the computer on

any surface that will block the

Vents/Fan Intakes.

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Preface

3. Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other

strong magnetic fields. These can hinder proper performance and damage your data.

4. Follow the proper workin g procedu res for t he computer. Shut the computer down properly and don’t forget

to save your work. Remember to periodically save your data as data may be lost if the battery is depleted.

Do not turn off the power until you properly shut down all programs.

Do not turn off any peripheral devices when the computer is on.

5. Take care when using peripheral devices.

Use only approved brands of peripherals.

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Do not disassemble the computer by yourself.

Unplug the power cord befor e attaching peripheral devices.

Perform routine maintenance on your computer.

Servicing



Bottom Cover Removal Warning

Users should not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of your warranty. If you need to replace/remove the hard disk/RAM/optical device etc., for any reason, please contact your distributor/supplier for further information.

Removal Warning

When removing any cover(s) and screw(s) for the purposes of device upg rade, remember to replace the cover(s) and screw(s) before restoring power to the system.

Also note the following when the cover is removed:

• Hazardous moving parts.

• Keep away from moving fan blades.

Do not attempt to service the computer yourself. Doing so may violate your warranty and may expose you and the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from the power supply. Then refer servicing to qualified service personnel under any of the following conditions:

• When the power cord or AC/DC adapter is damaged or frayed.

• If the computer has been exposed to rain or other liquids.

• If the computer does not work normally when you follow the operating instructions.

• If the computer has been dropped or damaged (do not touch the poisonous liquid if the LCD panel breaks).

• If there is an unusual odor, heat or smoke coming from your computer.

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

Power Safety Warning

Before you undertake any upgrade procedures, make sure that you have turned off the power, and disconnected all peripherals and cables (including telephone lines and power cord).

You must also remove your battery in order to prevent accidentally turning the machine on.

Before removing the battery disconnect the AC/DC adapter from the computer.

Power Safety

The computer has specific power requirements:

• Only use a power adapter approved for use with this computer.

• Your AC/DC adapter may be designed for international travel but it still requires a steady, uninterrupted power supply. If you are unsure of your local power specifications, consult your service representative or local power company.

• The power adapter may have either a 2-prong or a 3-prong grounded plug. The third prong is an important safety feature; do not defeat its purpose. If you do not have access to a compatible outlet, have a qualified electrician install one.

• When you want to unplug the powe r co rd, be sure to di sconn ect it b y the plug head , no t by its wire.

• Make sure the socket and any extension cord(s) you use can support the total current load of all the connected devices.

• Before cleaning the computer, make sure it is disconnected from any external power supplies (i.e. AC/DC adapter or car adapter).

Do not plug in the power cord if you are wet.

Do not use the power cord if it is broken.

Do not place heavy objects on the power cord.

Preface

Polymer/Lithium-Ion Battery Precautions

Note the following information which is specific to Polymer/Lithium-Ion batteries only, and where applicable, this overrides the general battery precaution information overleaf.

• Polymer/Lithium-Ion batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mechanism and is not a cause for concern.

• Use proper handling procedures when using Polymer/Lithium-Ion batteries. Do not use Polymer/Lithium-Ion batteries in high ambient temperature environments, and do not store unused batteries for extended periods.

• If you are working in areas of low temperature use the AC/DC adapter to power the computer.

See also the general battery precautionary information overleaf for further information.

Preface



Battery Disposal & Caution

The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery in to the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal.

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalen t type recommended by the manufacturer. Discard used battery according to the manufacturer’s instructions.

General Battery Precautions

• Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer.

• Do not remove any batteries from the computer while it is powered on.

• Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.

• If you do not use the battery for an extended period, then remove the battery from the computer for storage.

• Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode.

• Do not try to repair a battery pack. Refer any battery pack repa ir or replacemen t to you r service repre sentati ve or qu alified service personnel.

• Keep children away from, and promptly dispose of a damaged battery. Always dispose of batteries carefully. Batteries may explode or leak if exposed to fire, or improperly handled or discarded.

• Keep the battery away from metal appliances.

• Affix tape to the battery contacts before disposing of the battery.

• Do not touch the battery contacts with your hands or metal objects.

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Preface



Power Off Before Traveling

Make sure that your notebook is completely powered off before putting it into a travel bag (or any such container). Putting a notebook which is powered on in a travel bag may cause the Vents/Fan Intakes to be blocked. To pre vent your computer from overheating make sure nothing blocks the Vent/Fan Intakes while the computer is in use.

Cleaning

Do not apply cleaner directly to the computer; use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer.

Travel Considerations

As you get ready for your trip, run through this list to make sure the system is ready to go:

1. Check that the battery pack and any spares are fully charged.

2. Power off the computer and peripherals.

3. Close the display panel and make sure it’s latched.

4. Disconnect the AC/DC adapter and cables. Stow them in the carrying bag.

5. The AC/DC adapter uses volt ages from 100 to 240 volt s so you won’t need a second volt age adapter. However,

check with your travel agent to see if you need any socket adapters.

6. Put the notebook in its carrying bag and secure it with the bag’s straps.

7. If you’re taking any perip herals (e.g. a printer, mouse or digital camera), pack them and those devices’ adapters

and/or cables.

8. Anticipate customs - Some jurisdictions may have import restrictions or req uire proof of ownersh ip for both hard -

ware and software. Make sure your “papers” are handy.

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

Power Off Before Traveling

Make sure that your notebook is completely powered off before putting it into a travel bag (or any such container). Putting a notebook which is powered on in a travel bag may cause the vent(s)/fan intake(s)/outlet(s) to be blocked. To prev ent your computer from overheating make sure nothing blocks the vent(s)/fan intake(s)/outlet(s) while the computer is in use.

Packing

As you get ready for your trip, run through this list to make sure the system is ready to go:

1. Check that the battery pack and any spares are fully charged.

2. Power off the computer and peripherals.

3. Close the display panel and make sure it’s latched.

4. Disconnect the AC/DC adapter and cables. Stow them in the carrying bag.

5. The AC/DC adapter uses volt ages from 100 to 240 volt s so you won’t need a second volt age adapter. However,

check with your travel agent to see if you need any socket adapters.

6. Put the notebook in its carrying bag and secure it with the bag’s straps.

7. If you’re taking any perip herals (e.g. a printer, mouse or digital camera), pack them and those devices’ adapters

and/or cables.

8. Anticipate customs - Some jurisdictions may have import restrictions or require proof of ownership for both

hardware and software. Make sure your documents are prepared.

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Preface

On the Road

In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting, keep these points in mind:

Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common. Don’t check it with “normal” luggage. Baggage handlers may not be sufficiently careful. Avoid knocking the computer against hard objects.

Beware of Electromagnetic fields - Devices such as metal detectors & X-ray machines can damage the computer, hard disk, floppy disks, and other media. They may also destroy any stored data - Pass your computer and disks around the devices. Ask security officials to hand-inspect them (you may be asked to turn it on). Note: Some airports also scan luggage with these devices.

Fly safely - Most airlines have regulations about the use of computers and other electronic devices in flight. These restrictions are for your safety, follow them. If you stow the notebook in an overhead compartment, make sure it’s secure. Contents may shift and/or fall out when the compartment is opened.

Get power where you can - If an electrical outlet is available, use the AC/DC adapter and keep your battery(ies) charged.

Keep it dry - If you move quickly from a cold to a warm location, water vapor can condense inside the computer. Wait a few minutes before turning it on so that any moisture can evaporate.

Preface

Developing Good Work Habits

Developing good work habits is important if you need to work in fron t of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints. The following are some tips to reduce the strain:

• Adjust the height of the chair and/or desk so that the keyboard is at or slightly below the level of your elbow. Keep your forearms, wrists, and hands in a relaxed position.

• Y our knees sho uld be sligh tly higher th an your hips. Place yo ur feet flat on the floor or on a footrest if necessary.

• Use a chair with a back and adjust it to support your lower back comfortably.

• Sit straight so that your knees, hips and elbows form approximately 90-degree angles when you are working.

• Take periodic breaks if you are using the computer for long periods of time.

Remember to:

• Alter your posture frequently.

• Stretch and exercise your body several times a day.

• Take periodic breaks when you work at the computer for long periods of time. Frequent and short breaks are better than fewer and longer breaks.

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Lighting

Proper lighting and a comfortable viewing angle can reduce eye strain and shoulder and neck muscle fatigue.

• Position the display to avoid glare or reflections from overhead lighting or outside sources of light.

• Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly.

• Position the display directly in front of you at a comfortable viewing distance.

• Adjust the display-viewing angle to find the best position.

LCD Screen Care

To prevent image persistence on LCD monitors (caused by the continuous display of graphics on the screen for an extended period of time) take the following precautions:

• Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time.

• Use a rotating, moving or blank screen saver (this prevents an image from being displayed too long).

• Rotate desktop background images every few days.

• Turn the monitor off when the system is not in use.

LCD Electro-Plated Logos

Note that in computers featuring a raised LCD electro-plated logo, the logo is covered by a protective adhesive. Due to general wear and tear, this adhesive may deteriorate over time and the exposed logo may develop sharp edges. Be careful when handling the computer in this case, and avoid touching the raised LCD electro-plated logo. Avoid placing any other items in the carrying bag which may rub against the top of the computer during transport. If any such wear and tear develops contact your distributor/supplier.

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Contents

Notice .............................................................................................................................................................I

ErP Off Mode Power Consumption Statement: ...........................................................................................II

FCC Statement ............................................................................................................................................IV

FCC RF Radiation Exposure Statement: .....................................................................................................V

Instructions for Care and Operation ......................................................................................................... VII

Servicing .....................................................................................................................................................IX

Power Safety ................................................................................................................................................X

Polymer/Lithium-Ion Battery Precautions ..................................................................................................XI

General Battery Precautions ..................................................................................................................... XII

Cleaning ...................................................................................................................................................XIII

Travel Considerations ..............................................................................................................................XIII

Quick Start Guide

Overview ....................................................................................................................................................1-1

Advanced Users .........................................................................................................................................1-2

Beginners and Not-So-Advanced Users ....................................................................................................1-2

Warning Boxes ..........................................................................................................................................1-2

Not Included ..............................................................................................................................................1-3

System Software ........................................................................................................................................1-4

System Startup ...........................................................................................................................................1-5

Model Differences .....................................................................................................................................1-6

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LCD Panel Open - Model A ......................................................................................................................1-7

LCD Panel Open - Model B ......................................................................................................................1-8

LCD Panel Open - Model C ......................................................................................................................1-9

LED Indicators .........................................................................................................................................1-10

Illuminated White LED Keyboard ...........................................................................................................1-11

Illuminated Color LED Keyboard ...........................................................................................................1-12

Keyboard Application Settings ................................................................................................................1-13

Control Center .........................................................................................................................................1-14

Keyboard Backlight LED ........................................................................................................................1-15

Flexikey® Application ............................................................................................................................1-21

Flexikey® Application Features: .............................................................................................................1-22

Keyboard Shortcuts .................................................................................................................................1-23

Function Keys & Visual Indicators .........................................................................................................1-24

Front & Rear Views - All Models ...........................................................................................................1-25

Right Views .............................................................................................................................................1-26

Left Views ...............................................................................................................................................1-27

3G/4G Module USIM Card Installation (for Models A & B) .................................................................1-29

Bottom View - Model A ..........................................................................................................................1-32

Bottom View - Model B ..........................................................................................................................1-33

Bottom View - Model C ..........................................................................................................................1-34

Windows 10 Start Menu ..........................................................................................................................1-35

Right-Clicking the Windows Logo In Start Menu ..................................................................................1-36

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Start Menu Apps & Tiles .........................................................................................................................1-37

Windows 10 Control Panel ......................................................................................................................1-39

Settings ....................................................................................................................................................1-40

Windows 10 Taskbar ...............................................................................................................................1-41

Video Features .........................................................................................................................................1-42

Microsoft Hybrid Graphics ......................................................................................................................1-42

Power Options .........................................................................................................................................1-48

Storage Devices, Mouse, & Audio

Overview ....................................................................................................................................................2-1

Hard Disk Drive/Solid State Drive ............................................................................................................2-2

Multi-in-1 Card Reader ..............................................................................................................................2-3

Audio Features ...........................................................................................................................................2-4

Setup for Audio Recording ........................................................................................................................2-5

Touchpad and Buttons/Mouse ...................................................................................................................2-6

Touchpad Sensitivity .................................................................................................................................2-6

Mouse Properties Control Panel ................................................................................................................2-7

Mouse & Touchpad Devices .....................................................................................................................2-9

Power Management

Overview ....................................................................................................................................................3-1

The Power Sources ....................................................................................................................................3-2

AC/DC Adapter .........................................................................................................................................3-2

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Battery ........................................................................................................................................................3-2

Turning On the Computer ..........................................................................................................................3-3

Shutting the Computer Down ....................................................................................................................3-4

Power Plans ...............................................................................................................................................3-5

Power-Saving States ..................................................................................................................................3-7

Sleep ..........................................................................................................................................................3-7

Hibernate ....................................................................................................................................................3-8

Shut down ..................................................................................................................................................3-8

Configuring the Power Buttons .................................................................................................................3-9

Resuming Operation ................................................................................................................................3-11

Power Conservation Modes .....................................................................................................................3-12

Settings Menu Power Controls ................................................................................................................3-14

Battery Information .................................................................................................................................3-17

Battery Power ..........................................................................................................................................3-17

Conserving Battery Power .......................................................................................................................3-18

Battery Life ..............................................................................................................................................3-19

New Battery .............................................................................................................................................3-19

Recharging the Battery with the AC/DC Adapter ...................................................................................3-19

Proper handling of the Battery Pack ........................................................................................................3-20

Battery FAQ .............................................................................................................................................3-21

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Preface

Drivers & Utilities

What to Install ............................................................................................................................................4-1

Module Driver Installation ........................................................................................................................4-1

Driver Installation ......................................................................................................................................4-2

Updating/Reinstalling Individual Drivers ..................................................................................................4-5

User Account Control ................................................................................................................................4-6

Windows Security Message .......................................................................................................................4-6

New Hardware Found ................................................................................................................................4-6

Driver Installation Procedure .....................................................................................................................4-7

Chipset .......................................................................................................................................................4-7

Video (VGA) .............................................................................................................................................4-7

NVIDIA Video (VGA) ..............................................................................................................................4-7

LAN ...........................................................................................................................................................4-7

Card Reader ...............................................................................................................................................4-7

Touchpad ...................................................................................................................................................4-8

Airplane .....................................................................................................................................................4-8

Control Center ...........................................................................................................................................4-8

MEI Driver .................................................................................................................................................4-8

Audio .........................................................................................................................................................4-8

Optional Drivers ......................................................................................................................................4-10

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BIOS Utilities

Overview ....................................................................................................................................................5-1

The Power-On Self Test (POST) ...............................................................................................................5-2

Failing the POST .......................................................................................................................................5-3

Fatal Errors ................................................................................................................................................5-3

Non-Fatal Errors ........................................................................................................................................5-3

The Setup Utility ........................................................................................................................................5-4

Entering Setup ...........................................................................................................................................5-4

Setup Screens .............................................................................................................................................5-5

Main Menu .................................................................................................................................................5-6

SATA Port # (Main Menu) ........................................................................................................................5-6

OffBoard SATA/NVme Controller Configuration (Main Menu) .............................................................5-7

System Time & Date (Main Menu) ...........................................................................................................5-7

ME FW Version/System/Extended Memory (Main Menu) ......................................................................5-7

MB Series/BIOS Revision/KBC/EC firmware Revision/Mac Address (Main Menu) ..............................5-7

Advanced Menu .........................................................................................................................................5-8

Advanced Chipset Control (Advanced Menu) ..........................................................................................5-8

GPU Performance Scaling (Advanced Menu > Advanced Chipset Control) ............................................5-8

FlexiCharger (Advanced Menu > Advanced Chipset Control) .................................................................5-9

Software Guard Extensions (Advanced Menu > Advanced Chipset Control) ..........................................5-9

VT-d (Advanced Menu > Advanced Chipset Control) ..............................................................................5-9

SATA Mode (Advanced Menu) ..............................................................................................................5-10

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Power On Boot Beep (Advanced Menu) .................................................................................................5-10

Battery Low Alarm Beep (Advanced Menu) ...........................................................................................5-10

Security Menu ..........................................................................................................................................5-11

Set Supervisor Password (Security Menu) ..............................................................................................5-11

Set User Password (Security Menu) ........................................................................................................5-12

Password on boot: (Security Menu) ........................................................................................................5-12

Secure Boot Control (Security Menu) .....................................................................................................5-13

TPM Configuration (Security Menu) ......................................................................................................5-14

Boot Menu ...............................................................................................................................................5-15

Boot Option Priorities (Boot Menu) ........................................................................................................5-16

UEFI Boot (Boot Menu) ..........................................................................................................................5-16

Exit Menu ................................................................................................................................................5-17

Modules

Overview ....................................................................................................................................................6-1

Wireless LAN Module ...............................................................................................................................6-2

Intel® WLAN Driver Installation ..............................................................................................................6-2

WLAN Configuration in Windows 10 ......................................................................................................6-3

Fingerprint Reader Module ........................................................................................................................6-6

Fingerprint Reader Driver Installation .......................................................................................................6-6

Fingerprint Module Configuration ............................................................................................................6-7

Bluetooth & WLAN Combo Module ........................................................................................................6-9

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Intel Bluetooth Combo Driver Installation ..............................................................................................6-10

Bluetooth Configuration in Windows ......................................................................................................6-11

To Make your Computer Discoverable to Bluetooth Devices .................................................................6-13

Intel® Software Guard Extensions Driver ...............................................................................................6-14

Intel SGX Driver Installation ...................................................................................................................6-14

Intel® Rapid Storage Technology ...........................................................................................................6-15

IRST Driver Installation ..........................................................................................................................6-15

Sound Blaster Cinema 3 ..........................................................................................................................6-16

Sound Blaster Cinema 3 Installation .......................................................................................................6-16

Sound Blaster Cinema 3 Application ......................................................................................................6-17

Sound Blaster Cinema 3 SBX Pro Studio ................................................................................................6-23

PC Camera ...............................................................................................................................................6-28

Camera App .............................................................................................................................................6-29

Taking Pictures/Capturing Video ............................................................................................................6-31

Trusted Platform Module .........................................................................................................................6-33

Enabling & Managing TPM ....................................................................................................................6-34

TPM Management in Windows ...............................................................................................................6-35

TPM Actions ............................................................................................................................................6-37

3G/4G Module .........................................................................................................................................6-39

3G/4G Configuration in Windows 10 ......................................................................................................6-43

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Troubleshooting

Overview ....................................................................................................................................................7-1

Basic Hints and Tips ..................................................................................................................................7-2

Backup and General Maintenance .............................................................................................................7-3

Viruses .......................................................................................................................................................7-4

Upgrading and Adding New Hardware/Software ......................................................................................7-5

Problems and Possible Solutions ...............................................................................................................7-7

Resolving the “Can’t connect to this network” issue with the 3G/4G Module .......................................7-16

Interface (Ports & Jacks)

Overview ...................................................................................................................................................A-1

Ports and Jacks ..........................................................................................................................................A-2

Card Reader ..............................................................................................................................................A-2

DC-In Jack ................................................................................................................................................A-2

External Monitor (VGA) Port ...................................................................................................................A-2

HDMI-Out Port .........................................................................................................................................A-2

Headphone-Out Jack .................................................................................................................................A-2

Microphone-In Jack ..................................................................................................................................A-3

Mini DisplayPort 1.2 ................................................................................................................................A-3

RJ-45 LAN Jack .......................................................................................................................................A-3

Security Lock Slot ....................................................................................................................................A-3

USB 2.0/1.1 Port .......................................................................................................................................A-4

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USB 3.0 (USB 3.1 Gen 1 Type A) Port ....................................................................................................A-4

USB 3.0 (USB 3.1 Gen 1 Type C) Port ....................................................................................................A-4

USB 3.1 (USB 3.1 Gen 2 Type A & Type C) Port

(Factory Option) .......................................................................................................................................A-4

Control Center & Flexikey®

Overview ...................................................................................................................................................B-1

Control Center ..........................................................................................................................................B-1

Flexikey® .................................................................................................................................................B-1

Power Modes ............................................................................................................................................B-3

Control Center Menus ...............................................................................................................................B-4

Power Status (System Program) .............................................................................................................B-5

Brightness (System Program) ..................................................................................................................B-5

Volume (System Program) .......................................................................................................................B-5

Fan Speed (System Program) ...................................................................................................................B-5

This system supports Power Saving power .........................................................................................B-6

Sleep Button (System Program) ..............................................................................................................B-6

Desktop Background (System Program) .................................................................................................B-6

Display Switch (System Program) ...........................................................................................................B-6

Time Zone (System Program) .................................................................................................................B-6

Backlight Keyboard (Device) ...................................................................................................................B-7

TouchPad/Camera (Device) .....................................................................................................................B-7

XXVIII

Preface

Caps Lock/Scroll Lock/ Number Lock/Airplane Mode ...........................................................................B-7

Left Windows Key (Gaming) ..................................................................................................................B-7

Flexikey® (Gaming) .................................................................................................................................B-7

Flexikey® Application .............................................................................................................................B-8

Language Interface ...................................................................................................................................B-9

Keyboard Settings - Express Key ...........................................................................................................B-13

Enabling Time Record ............................................................................................................................B-15

Keyboard Settings - Launch App ...........................................................................................................B-17

Keyboard Settings - Express Text ..........................................................................................................B-19

Keyboard Settings - Disable ...................................................................................................................B-21

Mouse Settings - Express Key ................................................................................................................B-22

Enabling Time Record for Mouse Settings ............................................................................................B-23

Mouse Settings - Launch App ................................................................................................................B-24

Mouse Settings - Express Text ...............................................................................................................B-26

Mouse Settings - Disable ........................................................................................................................B-28

Statistics ..................................................................................................................................................B-29

Video Driver Controls

Video Driver Installation ..........................................................................................................................C-1

Video (VGA) ............................................................................................................................................C-1

NVIDIA Video (VGA) .............................................................................................................................C-1

Microsoft Hybrid Graphics .......................................................................................................................C-2

XXIX

Preface

Intel® Dynamic Video Memory Technology ...........................................................................................C-4

Configure Other Displays Using Project ..................................................................................................C-5

Configuring an External Display In Windows .........................................................................................C-6

HDMI Audio Configuration .....................................................................................................................C-9

Wireless Display .....................................................................................................................................C-12

Wireless Display Configuration .............................................................................................................C-13

Intel® HD Graphics Control Panel .........................................................................................................C-15

Display Devices & Options ....................................................................................................................C-28

Attaching Other Displays .......................................................................................................................C-29

NVIDIA Control Panel ...........................................................................................................................C-32

Customization Options ...........................................................................................................................C-35

Configure Surround, PhysX® .................................................................................................................C-39

NVIDIA GeForce Experience ................................................................................................................C-40

Specifications

Core Logic ................................................................................................................................................D-2

Display ......................................................................................................................................................D-2

Memory .....................................................................................................................................................D-2

Storage ......................................................................................................................................................D-2

BIOS .........................................................................................................................................................D-2

Audio ........................................................................................................................................................D-2

Keyboard & Pointing Device ....................................................................................................................D-2

XXX

Preface

Indicators ..................................................................................................................................................D-2

Interface ....................................................................................................................................................D-2

Card Reader ..............................................................................................................................................D-3

Slots ..........................................................................................................................................................D-3

Communication .........................................................................................................................................D-3

Operating System ......................................................................................................................................D-3

Features (Depends on Model Type) .........................................................................................................D-3

Security .....................................................................................................................................................D-3

Power Management ..................................................................................................................................D-4

Power ........................................................................................................................................................D-4

Environmental Spec ..................................................................................................................................D-4

Physical Dimensions & Weight ................................................................................................................D-4

XXXI

Preface

XXXII

Quick Start Guide

Chapter 1: Quick Start Guide

Overview

This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the computer and to getting your system started. The remainder of the manual covers the following:

• Chapter 2 A guide to using some of the main features of the computer e.g. the storage devices (hard disk and card reader), TouchPad & Mouse and Audio Features.

• Chapter 3 The computer’s power management options.

• Chapter 4 The installation of the drivers and utilities essential to the operation or improvement of some of the computer’s subsystems.

• Chapter 5 An outline of the computer’s built-in software or BIOS (Basic Input Output System).

• Chapter 6 A quick guide to the computer’s PC Camera, Wireless LAN, Bluetooth & WLAN Combo, Sound Blaster Audio and Intel modules (some of which may be optional depending on your pur- chase configuration).

• Chapter 7 A troubleshooting guide.

• Appendix A Definiti ons of the interface, ports/jacks which allow your computer to c ommun icat e with ex te rnal devices.

• Appendix B Information on the Control Center .

• Appendix C Information on the Video driver controls.

• Appendix D The computer’s specification.

Overview 1 - 1



Notes

Check the light colored boxes with the mark above to find detailed information about the computer’s features.

Quick Start Guide

Advanced Users

If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful to refer to “Drivers & Utilities” on page 4 - 1 and “BIOS Utilities” on page 5 - 1 in the User’s Manual. You may also find the notes marked with a

 of interest to you.

Beginners and Not-So-Advanced Users

If you are new to computers (or do not have an advanced knowledge of them) then the information contained in this Quick Start Guide should be enough to get you up and running. Eventually you should try to look through all the documentation (more detailed descriptions of the functions, setup and system controls are covered in the remainder of the User’s Manual), but do not worry if you do not understand everything the first time. Keep this manual nearby and refer to it to learn as you go. You may find it useful to refer to the notes marked with a

 as indicated in the margin.

For a more detailed description of any of the interface ports and jacks see “Interface

(Ports & Jacks)” on page A - 1.

Warning Boxes

No matter what your level please pay careful attention to the warning and safety information indicated by the

 symbol. Also please note the safety and handling instructions as indicated in the Preface.

1 - 2 Overview

Quick Start Guide



Drivers

If you are installing new system software, or are re-configuring your computer for a different system, you will need to install the appropriate drivers. Drivers are programs which act as an interface between the computer and a hardware component e.g. a wireless network module. It is very important that you install the drivers in the order listed in Table 4 - 1, on page 4

- 4. You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed. If your

system hasn’t been properly configured (your service representative may have already done that for you), refer to “Drivers

& Utilities” on page 4 - 1 for installation instructions.

Ports and Jacks

See “Ports and Jacks” on page A - 2 for a description of the interface (ports & jacks) which allow your computer to communicate with external devices, connect to the internet etc.

Not Included

Operating Systems (e.g. Windows 10) and applications (e.g. word processing, spreadsheet and database programs) have their own manuals, so please consult the appropriate manuals.

Overview 1 - 3



Windows OS

Note that the information included on the following pages is for Windows 10 only. In order to run Windows 10 (64-bit) your computer requires a minimum 4GB of system memory (RAM).

Quick Start Guide

System Software

Your computer may already come with system software pre-installed. Where this is not the case, or where you are re-configuring your computer for a different system, you will find the Windows 10 (64-bit) operating system is supported.

1 - 4 Overview

Quick Start Guide

135°



Shutdown

Note that you should always shut your computer down by choosing the Shut

Down command in Windows (see page

1 - 48). This will help

prevent hard disk or system problems.

Figure 1 - 1 - AC/DC Adapter In / Opening the Lid/LCD

135°

System Startup

1. Remove all packing materials, and place the computer on a stable surface, and securely attach any peripherals you want to

use with the notebook (e.g. keyboard and mouse) to their ports.

2. Attach the AC/DC adapter to the DC-In jack on the left of the computer, then plug the AC power cord into an outlet, and

connect the AC power cord to the AC/DC adapter (make sure you use the adapter when first setting up the computer, as to safeguard the computer during shipping, the battery will be locked to not power the system until first connected to the AC/ DC adapter).

3. Use one hand to raise the

hand to support the base of the computer (Note: Never lift the computer by the lid/LCD).

4. Press the power button on the top of the computer for about 2 - 3 seconds to turn the computer “on” (note that the power

LED on the front of the computer will turn from orange to green when the computer powers on).

lid/LCD to a comfortable viewing angle (it is preferable not to exceed 135 degrees);

use the other

System Startup 1 - 5

Quick Start Guide

Model Differences

This notebook series includes three different models that vary slightly in design style, color and general appearance. Note that though your computer may look slightly different from that pictured throughout this manual, all ports, jacks (other than those indicated below and in specification) and general functions are the same for all the design styles (see Appendix D for further details).

Feature Model A Model B Model C

3G/4G Module Supported Not Supported

Fingerprint Reader Supported Not Supported Supported

Display 15.6" (39.62cm) 16:9 Panel 17.3" (43.94cm) 16:9 Panel

Design

1 - 6 System Startup

Table 1 - 1 - Model Differences

LCD Panel Open - Model A

Figure 1 - 2

LCD Panel Open

Model A

1. Built-In PC Camera

2. PC Camera LED

3. Built-In Array Microphone

4. LCD

5. Power Button

6. *Illuminated (White) LED Keyboard

7. TouchPad & Buttons

Note that the Touchpad/ Clickpad and Buttons has a valid operational area indicated within the dotted lines above.

*A colored LED keyboard is available as an option for this model.



Wireless Device

Operation Aboard

Aircraft

The use of any portable electronic transmission devices (e.g. WLAN, Bluetooth or 3G/ 4G) aboard aircraft is usually prohibited. Make sure any wireless modules are OFF (i.e. the system is in Airplane Mode) if you are using the computer aboard aircraft.

Use Fn + F11 Airplane Mode key combination to toggle Airplane Mode On/Off, and check the LED indicator for the power status.

2 33

Quick Start Guide

LCD Panel Open - Model A 1 - 7

Figure 1 - 3

LCD Panel Open

Model B

1. Built-In PC Camera

2. PC Camera LED

3. Built-In Array Microphone

4. LCD

5. Power Button

6. *Illuminated (White) LED Keyboard

7. TouchPad & Buttons

Note that the Touchpad/ Clickpad and Buttons has a valid operational area indicated within the dotted lines above.

*A colored LED keyboard is available as an option for this model.



Wireless Device

Operation Aboard

Aircraft

Use Fn + F11 Airplane Mode key combination to toggle Airplane Mode On/Off, and check the LED indicator for the power status.

2 33

Quick Start Guide

LCD Panel Open - Model B

1 - 8 LCD Panel Open - Model B

LCD Panel Open - Model C

Figure 1 - 4

LCD Panel Open

Model C

1. Built-In PC Camera

2. PC Camera LED

3. Built-In Array Microphone

4. LCD

5. Power Button

6. *Illuminated (White) LED Keyboard

7. TouchPad & Buttons

Note that the Touchpad/ Clickpad and Buttons has a valid operational area indicated within the dotted lines above.

*A colored LED keyboard is available as an option for this model.



Wireless Device

Operation Aboard

Aircraft

Use Fn + F11 Airplane Mode key combination to toggle Airplane Mode On/Off, and check the LED indicator for the power status.

2 33

Quick Start Guide

LCD Panel Open - Model C 1 - 9

Quick Start Guide

LED Indicators

The LED indicators at the front of the computer display helpful information about the current status of the system.

Icon Color Description

Orange AC/DC Power is Plugged In

Green The Computer is On

Blinking Green The Computer is in Sleep Mode

Orange The Battery is Charging

Blinking Orange The Battery has Reached Critically Low Power Status

Green The Battery is Fully Charged

Green Airplane Mode is ON (the WLAN, Bluetooth & 3G/4G Modules are OFF)

Green HDD Activity

1 - 10 LCD Panel Open - Model C

Table 1 - 2 - LED Indicators

Illuminated White LED Keyboard



Other Keyboards

If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will detect and enable it automatically. However special functions/hot-keys unique to the system’s regular keyboard may not work.

Scr Lk

Hold down the Fn Key and Scr Lk to enable scroll lock and check the LED indicator for status.

Numerical

Play/Pause Key

Function Keys

ScrLk & NumLk Keys

Fn Key

Keypad

Windows Logo Key

Menu/Application Key



Special Characters

Some software applications allow the number-keys to be used with Alt to produce special characters. These special characters can only be produced by using the numeric keypad. Regular number keys (in the upper row of the keyboard) will not work. Make sure that NumLk is on.

The illuminated white LED keyboard has an embedded numerical keypad for easy numeric data input, and features function keys to allow you to change operational features instantly. See Table 1 - 6, on page 1 - 24 for full function key combination details.

Figure 1 - 5 - Illuminated White LED Keyboard

Illuminated White LED Keyboard 1 - 11

Quick Start Guide



Other Keyboards

Scr Lk

Hold down the Fn Key and Scr Lk to enable scroll lock and check the LED indicator for status.

Numerical

Play/Pause Key

Function Keys

Scr Lk Key

Fn Key

Game Control Keys

Num Lk Key

Windows Logo Key

Menu/Application Key

Numerical Keypad



Special Characters

Quick Start Guide

Illuminated Color LED Keyboard

The illuminated colored keyboard has an embedded numerical keypad for easy numeric data input, and features function keys to allow you to change operational features instantly. See Table 1 - 6, on page 1 - 24 for full function key combination details. and see “Keyboard Backlight LED” on page 1 - 15.

1 - 12 Illuminated Color LED Keyboard

Figure 1 - 6 - Illuminated Color LED Keyboard

Quick Start Guide

Keyboard Application Settings

(Illuminated Keyboard Option) If your computer includes an illuminated keyboard (factory option), you will need to install the keyboard Con- trol Center application driver and you can then select the type of keyboard as appropriate for your model’s configuration (you can only select keyboards supported by your system). After the driver has been installed, and the system restarts, the control panel below will pop-up to allow you to select the illuminated white keyboard for your system. Click Save to retain the setting chosen.

Figure 1 - 7 - Keyboard Settings for Illuminated Keyboard Option

Keyboard Application Settings 1 - 13



Control Center Access

To run the Control Center press the Fn + Esc key combination, or double-click the icon in the notification area of the taskbar.

Close the Control Center by clicking the close icon in the top right of the panel (move the cursor onto the top right corner of the panel to highlight it).

Quick Start Guide

Control Center

When in the Windows Desktop application (not in the Start screen) press the Fn + Esc key combination, or double-click the icon trol Center gives quick access to frequently used controls and enables you to quickly turn the camera/Touch

Pad on/off (see Appendix B for full details).

1 - 14 Control Center

in the notification area of the taskbar to toggle the Control Center on/off. The Con-

Figure 1 - 8 - Control Center

Quick Start Guide

2 3

Keyboard Backlight LED

(For Illuminated Colored Keyboards Only)

Press Fn plus the key to toggle the keyboard LED on/off. The keyboard LED may be configured using the Fn + key combination outlined in the table below. In addition press Fn plus the keyboard backlight application to configure the settings (see overleaf).

Main Keyboard Colored LED Function key Combinations

key to launch the

Fn +

Launch the Keyboard Backlight Application

Toggle the Keyboard Backlight LED On/Off

Keyboard Backlight LED Low

Keyboard Backlight LED High

Table 1 - 3 - Main Keyboard LEDs

Keyboard Backlight LED 1 - 15

Help Butt

Keyboard Sections

Color Swatches

Effects Buttons

Quick Start Guide

Keyboard Backlight Application (for Illuminated Colored Keyboards)

The Keyboard Backlight application can be accessed by pressing the Fn plus key (or by clicking the Flexikey button in the Gaming section of the Control Center, and then clicking the Backlight tab).

Figure 1 - 9 - Keyboard Backlight Application

1 - 16 Keyboard Backlight LED

Quick Start Guide

Full Color Swatch 256 Color Scheme Swatch

Brightness

Click on any of the numbers (0 - 3) on the brightness bar to set the brightness level of the keyboard backlight.

Color Swatch

The color swatch in the top right of the screen allows you to select a range of colors for your keyboard backligh t by clicking on the color required. You can choose to display the swatch either in Full Color or as a 256 Color Scheme. Click the Custom mode button to select any colors from the swatch and to apply your chosen colors to parts of the keyboard (and Top Case Logo LED if applicable).

Figure 1 - 10 - Keyboard Backlight Color Swatches

Keyboard Backlight LED 1 - 17



Illumination Keys

Note that the keyboard illumination (increase/decrease) keys may be used to configure the keyboard LED in Cus-

tom Mode only.

Quick Start Guide

Modes

The buttons surrounding the swatch allow you to alter the effects of the keyboard backligh t. Click on any of the buttons to view the effects on the keyboard. Click Save when exiting the application to retain the setting.

Mode Buttons

Random Color

Custom - Display & Configure

Keyboard Sections & Colors

Breathe (All Colors)

Cycle Colors

1 - 18 Keyboard Backlight LED

Wave Up/Down

Dancing Effect

Tempo Beat

Flashing

Table 1 - 4 - Mode Buttons

Quick Start Guide

Preview

The bottom left section of the application allows you to preview setting changes made to colors on the keyboard.

Keyboard LED Sections

The bottom right section of the application allows you to select partial areas, or all, of the keyboard on which to apply the color changes and effects.

Figure 1 - 11 - Preview & Keyboard LED Sections

Keyboard Backlight LED 1 - 19

Quick Start Guide

Sets

The application allows you to save up to 3 sets of color and effect combinations. Click Save when exiting the application to retain the settings.

Figure 1 - 12 - Sets

Save & Exit

Click Exit to quit the application without saving, or Save to exit and retain the settings.

Figure 1 - 13 - Save & Exit

1 - 20 Keyboard Backlight LED

Quick Start Guide

Flexikey® Enabled

Flexikey® Disabled

Flexikey® Application

The Flexikey® application is a quick hotkey configuration application, which allows you to assign a single key to launch multiple key combinations, or to launch programs and applications, to create text macros and to disable certain keys. The application can also be used to configure the mouse buttons to create hotkeys for gaming etc. All the configuration settings are retained under (up to12) profiles to which the settings are applied. Click Flexikey® in the Gaming section of the Control Center, or the click the icon in the noti fication area of the taskbar, to launch the application (see Appendix B for full details).

Figure 1 - 14 - Flexikey® Hotkey Application

Flexikey® Application 1 - 21

Quick Start Guide

Flexikey® Application Features:

For full details see “Flexikey® Application” on page B - 8.

• EXPRESS KEY - This feature allows you to configure a single key (or mouse click) to send multiple key

combinations, or to create more useful shortcut keys This is useful in gaming or when using applications which have a complex set of keyboard shortcuts.

• LAUNCH APP - This simply assigns single keys (or mouse clicks) to launch any program’s or applica-

tion’s executable file.

• EXPRESS TEXT - With this you can assign single keys (or mouse clicks) to send commonly used strings

of text.

• DISABLE - Use this function to disable any keyboard keys or mouse buttons.

• STATISTICS - Use this to quickly record keys in use in any application, and to disable unused keys.

1 - 22 Flexikey® Application

Keyboard Shortcuts



Windows Logo

Keyboard Shortcut

Use the Windows logo key + D key com- bination to switch between the Start screen and Windows Desktop.

Menu/Application

Keyboard Shortcut

When the Desktop app is running you can use the Menu/Application key on the keyboard to display the context menu as per a mouse right-click.

The following Windows Logo Key (Winkey) keyboard shortcuts are useful for navigation/operation in

Windows 10

Quick Start Guide

Windows Logo

+ Number (1, 2, etc) Launch an application from the taskbar (numbered from left to right)

Key +

Tap Winkey Toggle the Start menu

A Open the Action Center B Select the Taskbar Notification Area C Launch Cortana (in listening mode) D Toggle the Desktop E Launch File Explorer (Quick Access tab)

Description

Table 1 - 5 - Keyboard Shortcuts

Flexikey® Application 1 - 23

Quick Start Guide

Function Keys & Visual Indicators

The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down.

Keys Function/Visual Indicators Keys Function/Visual Indicators

Fn +

Fn + Mute Toggle

Fn +

Fan Control Toggle

Automatic / Full

Power

Play/Pause (in Audio/Video Programs)

Touchpad Toggle

(Press a key to or use Touchpad to turn on)

Keyboards Only T oggle

Turn LCD Backlight Off

For Backlight Off/High/Low

Volume Decrease/Increase

Table 1 - 6 - Function Keys & Visual Indicators

1 - 24 Flexikey® Application

Fn +

Control Center Toggle (see over)

Display Toggle

Brightness Decrease/Increase

PC Camera

Power T oggle

Airplane

Mode Toggle

Sleep Toggle

Front & Rear Views - All Models

Figure 1 - 15

Front & Rear Views

All Models

1. LED Power Indicators

2. Vent/Fan Intake



Overheating

To prevent your computer from overheating make sure nothing blocks the vent(s)/fan intake(s) while the computer is in use.

Model A

Model B

2 2

Model A

Model B

Model C

2 2

Quick Start Guide

Front & Rear Views - All Models 1 - 25

Figure 1 - 16

Right Views

1. Headphone Jack

2. Microphone Jack

3. 1 * USB 2.0 Port

4. 1 * Type-A USB 3.0 Port (USB 3.1 Gen1)

5. Vent/Fan Intake

6. Security Lock Slot (Models A & B Only)



USB Ports

Note that the connections to the USB ports only fit one way, do not force them.

1 3 42



USB 3.0 (USB 3.1, Gen1) Type A OR C Ports OR USB 2.0 Port

This model includes 3 * USB 3.0 (USB 3.1, Gen1 ports) ports and 1* USB 2.0 port. The USB 2.0 port is the larger black port

. The Type-A USB 3.0 (USB 3.1, Gen 1 ports) ar e the larger blue color ports.

The Type-C USB 3.0 (USB 3.1, Gen 1 ports) is the smaller black port. 2 * USB 3.1 (Gen 2) ports are available as a factory option (see page

A - 4).

Model A

Model C

1 3 42

Model B

1 3 42

Quick Start Guide

Right Views

1 - 26 Right Views

Left Views

Figure 1 - 17

Left Views

1. D C-I n Jack

2. R J-4 5 LAN Jack

3. Mini DisplayPort 1

4. Mini DisplayPort 2

5. HDMI-Out Port

6. 1 * Type-C USB 3.0 Port (USB 3.1 Gen1)

7. 1 * Type-A USB 3.0 Port (USB 3.1 Gen1)

8. Multi-In-1 Card Reader

9. Security Lock Slot (Model C Only)



HDMI Port

Note that the HDMI Port support video and audio signals to attached external displays.

Note that Sound Blaster Cine- ma audio will be disabled when you are connecting to an external display through an HDMI connection.



Multi-in-1 Card Reader

The card reader allows you to use the most popular digital storage card formats:

MMC (MultiMedia Card) / RSMMC

SD (Secure Digital) / Mini SD / SDHC / SDXC

USB 3.0 (USB 3.1, Gen1) Type A OR C Ports OR USB 2.0 Port

This model includes 3 * USB 3.0 (USB 3.1, Gen1 ports) ports and 1* USB 2.0 port. The USB 2.0 port is the larger black port

. The Type-A USB 3.0 (USB 3.1, Gen 1 ports) are the larger blue color ports.

The Type-C USB 3.0 (USB 3.1, Gen 1 ports) is the smaller black port. 2 * USB 3.1 (Gen 2) ports are available as a factory option (see page

A - 4).

Model A

Model B

Model C

3 4

Quick Start Guide

Left Views 1 - 27



Mini Display Ports / HDMI Port

Depending on the port being connected to, external displays can be configured using either the Intel HD Graphics control panel, Project menu (press the Windows logo key on your keyboard and the P key), Display Settings or NVIDIA Control Panel.

Mini Display Port 1 ; If you wish to configure an external display connected to Mini Display Port 1 you must use the Intel HD Graphics control panel menu to configure the display configuration.

Mini Display Port 2 : If you wish to configure an external display connected to Mini Display Port 2 you must use Project Menu, Display Settings in Windows (see Figure C - 4 on pag e C - 8) or the NVIDIA Control Panel (see “NVIDIA

Control Panel” on page C - 34) to configure the display configuration.

HDMI Port : If you wish to configure an external display connected to the HDMI Port you must use the Intel HD Graphics control panel menu to configure the display configuration.

In a multiple display environment, external displays connected to Mini Display Port 2 will be in Extended mode only. See Appendix C for full information on external display configuration.

Figure 1 - 18 - Left Side View (Mini Display Ports & HDMI Port Highlighted) - Single Model Pictured

123

1 2

Quick Start Guide

1 - 28 Left Views

3G/4G Module USIM Card Installation (for Models A & B)



Power Safety

Warning

Before you undertake any installation procedures, make sure that you have turned off the power, and disconnected all peripherals and cables (including telephone lines).

Figure 1 - 19

Battery Removal &

USIM Card Insertion

1223456

Follow the instructions below to install the USIM card (which will be supplied by your service provider) which requires the removal of the battery first.

1. Turn the computer off, and turn it over.

2. Slide the latch in the direction of the arrow, and then slide latch in the direction of the arrow and hold it in place.

3. While holding the latch in place, pull the battery up at point the arrow to remove the battery .

4. Insert the USIM card (see overleaf).

5. Reinsert the battery (see page 1 - 31).

Quick Start Guide

in the direction of

3G/4G Module USIM Card Installation (for Models A & B) 1 - 29



USIM Card

Orientation

Note that the USIM card’s readable side (with the gold-colored contacts) should face downwards as illustrated.

Figure 1 - 20

USIM Card Insertion



USIM Card Ejection

Simply press on the USIM card to eject it, however do not do this while a connection is in progress. If you do eject the card while a 3G/4G connection is ongoing, you will need to shut down the system, reinsert the USIM card, restart the system and then reestablish the 3G/4G connection.

If you wish to change USIM cards then you will need to shut the system down, reinsert the USIM card, restart the system and then reestablish the 3G/4G connection.

Quick Start Guide

3G/4G Module USIM Card Installation

Insert the USIM card as illustrated below (pay careful attention to the orientation of the card as the gold contact side of the card should face downwards) until it clicks fully into position. To eject the card simply press it until it ejects, but do not attempt to eject the card while connected to a 3G/4G network (see below).

1 - 30 3G/4G Module USIM Card Installation (for Models A & B)

Battery Insertion

Figure 1 - 21

Battery Insertion

123

1. Orientate the battery as illustrated below and align it with the edges of the battery compartment.

2. Push the battery in the direction of the arr ow should click into place).

3. Slide the latch in the direction of the arrow into the lock position.

to insert it into the compartment (it

Quick Start Guide

3G/4G Module USIM Card Installation (for Models A & B) 1 - 31

Figure 1 - 22

Bottom View

Model A

1. Battery

2. Fan Outlet/Intake

3. Speakers



Bottom Cover Removal

Warning

Do not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of your warranty.

If you need to replace/remove the hard disk/RAM/ optical device etc., for any reason, please contact your distributor/supplier for further information.



Battery Information

Always completely discharge, then fully charge, a new battery before using it. Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.



Overheating

To prevent your computer from overheating make sure nothing blocks the vent(s)/fan intake(s) while the computer is in use.

Quick Start Guide

Bottom View - Model A

1 - 32 Bottom View - Model A

Bottom View - Model B

Figure 1 - 23

Bottom View

Model B

1. Battery

2. Fan Outlet/Intake

3. Speakers



Bottom Cover Removal

Warning

Do not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of your warranty.

If you need to replace/remove the hard disk/RAM/ optical device etc., for any reason, please contact your distributor/supplier for further information.



Battery Information

Always completely discharge, then fully charge, a new battery before using it. Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.

3 3



Overheating

To prevent your computer from overheating make sure nothing blocks the vent(s)/fan intake(s) while the computer is in use.

Quick Start Guide

Bottom View - Model B 1 - 33

Figure 1 - 24

Bottom View

Model C

1. Battery

2. Fan Outlet/Intake

3. Speakers



Battery Removal

Note that the built-in battery is not user removable. Removing the

battery will violate the terms of your warranty.

If you need to remove the battery for any reason, please contact your distributor/supplier for further information.



Battery Information

Always completely discharge, then fully charge, a new battery before using it. Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.



Overheating

To prevent your computer from overheating make sure nothing blocks the vent(s)/fan intake(s) while the computer is in use.

Bottom Cover Removal

Warning

Do not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of your warranty.

If you need to replace/remove the hard disk/ RAM/optical device etc., for any reason, please contact your distributor/ supplier for further information.

Quick Start Guide

Bottom View - Model C

1 - 34 Bottom View - Model C

Quick Start Guide

Desktop

Windows 10 Start Menu

Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start Menu by clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the Windows Logo Key on the keyboard).

Figure 1 - 25 - Windows Start Menu

Windows 10 Start Menu 1 - 35

Right-Click Icon

Quick Start Guide

Right-Clicking the Windows Logo In Start Menu

Right-click the Start Menu icon (or use the Windows Logo Key + X key combination) to bring up an advanced Context Menu of useful features such as Control Panel, Programs and Features, Power Options, Task Manager, Search, File Explorer, Command Prompt, Device Manager and Network Connections etc.

Figure 1 - 26 - Right-Click Windows Logo in Start Menu

1 - 36 Windows 10 Start Menu

Quick Start Guide

Start Menu Apps & Tiles

The Windows 10 Start Menu will contain a number of apps, and many more will be installed as you add more applications etc. Not all of these apps can fit on the screen so may need click and drag the handles at the edge of the screen to expand the menu in order to view all the apps (you can use the scroll bar to mov e up and down the screen).

Figure 1 - 27 - Expanding the Start Menu

Windows 10 Start Menu 1 - 37

Quick Start Guide

Pining/Unpinning Apps & Programs to/from the Start Menu

To make things easy to find you can add and remove tiles for apps and programs to the Start Menu. Right-Click on a program’s icon and select Pin to Start from the drop-down menu. To remove an app or program from the Start Menu right-click the icon and select Unpin from Start. You can use the same method to pin apps/pro- grams to/from the taskbar (select pin to taskbar/unpin this program from the taskbar).

Figure 1 - 28 - Pin to Start/Unpin from Start

1 - 38 Windows 10 Start Menu

Windows 10 Control Panel

• Right-click the Start Menu icon

in the taskbar in the lower left corner of the screen and select Control Panel from the menu.

• Press the Windows logo key

on your keyboard and X to bring up the context menu, and then press P to bring up the Control Panel.

• Type Control Panel into the Search box in the taskbar and click on the icon when it pops up.

In many instances throughout this manual you will see an instruction to open the Control Panel. The Control Panel can be accessed in a number of ways in Windows 10.

Quick Start Guide

Figure 1 - 29 - Windows 10 Control Panel Access

Windows 10 Control Panel 1 - 39

Quick Start Guide

Settings

The Settings item in the Start Menu (and also as an App) gives you quick access to a number of system settings control panels allowing you to adjust settings for System, Devices, Network & internet, Personalization, Accounts, Time & language, Ease of Access, Privacy and Update & security.

Figure 1 - 30 - Settings

1 - 40 Windows 10 Control Panel

Quick Start Guide

Taskbar

Taskbar - Pinned Programs and Apps

Notification Area

Windows 10 Taskbar

In many instances throughout this manual you will see an instruction to access the notification area of the taskbar. The notification area of the taskbar in the bottom right of the screen. Some of the Control Panels and appli-

cations referred to throughout the course of this manual can be accessed from here.

Figure 1 - 31 - Taskbar

You can pin/unpin apps to/from the taskbar in much the same way as you can to the Start screen (see “Pining/

Unpinning Apps & Programs to/from the Start Menu” on page 1 - 38).

Windows 10 Control Panel 1 - 41

Quick Start Guide

Video Features

You can switch display devices, and configure display options, from the Display control panel (in Appearance and Personalization). Click Adjust resolution to make changes to the appearance of the display and to detect

and configure any attached displays. In Windows 10 it is possible to quickly configure external displays from the Project menu (

Microsoft Hybrid Graphics

Your computer will feature Microsoft Hybrid Graphics switchable graphics technology. This seamless technology is designed to get best performance from the graphi cs system while allowing longer battery life, without having to manually change settings. The computer’s operating system (and some applications) will automati- cally switch between the integrated UMA (Unified Memory Architecture) GPU (iGPU) and the discrete GPU (dGPU) when required by the applications in use. This switch is seamless to the user.

press the Windows logo key on your keyboard and the P key).

The basic video features for this computer can be configured using the Intel Further video configuration is available through the NVIDA control panel (see the information on the following pages and Appendix C).

1 - 42 Video Features

® HD Graphics Control Panel.

To Configure Displays using Project

1. Attach your display to the appropriate port, and turn it on.

2. Press the + P key combination.

3. Click on any one of the options from the menu to select PC screen only,

Duplicate, Extend or Second screen only.

4. You can also click Connect to a wireless di splay at the bottom of the

Project screen and follow the steps to connect to any wireless enabled display.



Intel or NVIDIA Video Driver Controls

More detailed video controls are provided by the Intel/NVIDIA Control Panel (for more detailed information see Appendix C).

You can also access the control panel by right-clicking the desktop and selecting Intel(R) Graphics Properties/NVIDIA Control Panel.

Quick Start Guide

Figure 1 - 32 - Project (Devices)

Video Features 1 - 43



Screen Resolution

1. Use the dropbox to select the screen Resolution (Figure 1 - 33).

2. Click Advanced settings

(Figure 1 - 33) to bring up the Advanced properties tabs.

3. Click Apply to save any changes made.

Quick Start Guide

To access Display (Control Panel) and Screen Resolution in Windows:

1. Go to the Control Panel.

2. Click Display (icon) - In the Appearance and Personalization category.

3. Make and changes required from the Display, Resolution, Orientation or Multiple display menus.

4. Click Apply to save the settings.

Figure 1 - 33 - Screen Resolution

1 - 44 Video Features

Quick Start Guide

Display Settings:

1. You can quickly adjust the display by right-clicking the desktop and selecting Display Settings (Figure 1 -

34).

2. Adjust the settings using the sliders in the menu or click Adv anced display settings (Figure 1 - 34) to change resolution.

3. Click Apply to save any changes made to resolution.

Figure 1 - 34 - Display Settings

Video Features 1 - 45

Quick Start Guide

To access the Intel(R) HD Graphics Control Panel:

1. Right-click the desktop and select Intel(R) Graphics Settings from the menu.

2. Click the icon in the notification area of the Desktop taskbar and select Intel(R) Graphics Settings from the menu.

1 - 46 Video Features

Figure 1 - 35 - Intel® HD Graphics Control Panel

To access the NVIDIA Control Panel:

1. Right-click the desktop and select NVIDIA Control Panel (Figure 1 - 36).

2. Double-click the icon (Figure 1 - 36) in the Windows control panel.

Quick Start Guide

Figure 1 - 36 - NVIDIA Control Panel

Video Features 1 - 47

Using the Power Button

1. Go to the Start Menu.

2. Click the Power button .

3. Select the power state required from the menu.

Quick Start Guide

Power Options

Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power button item in Start Menu (or the context menu) may be used to Shut down or Restart (you can also add Hibernate/Sleep to the menu - see page 1 - 49). To fully control all the power options (including Hibernate mode) go to the Power Options control panel and configure the power button, sleep button and lid to perform the function selected.

1 - 48 Power Options

Figure 1 - 37 - Shut Down/Restart

Quick Start Guide



Adding Hibernate/Sleep to the Power Men

1. Go to the Power Options (Hardware and Sound) control panel.

2. Click Choose what the power buttons do.

3. Click “Change settings that are currently unavailable” .

4. Click to put a check in the Hibernate/Sleep box under Shutdown settings.

5. Click Save Changes and close the control panel.

You can also use the context menu (right-click the Start Menu icon or press the Windows logo + X key combination) to Sign out, Sleep, Hibernate, Shut down, and Restart.

Figure 1 - 38 - Context Menu Shut Down or sign out

Ctrl + Alt + Delete Key Combination You can use the CTRL + ALT + DEL key combination to bring up a full-screen displaying Lock, Sign out, Change a password, Task Manager and Switch User. If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep, Hibernate, Shut down, and Restart.

Power Options 1 - 49

Quick Start Guide

Minimum Screen Resolution Settings

1. Windows 10 has minimum screen resolution requirements.

2. Right-click a blank area of the Desktop and select Screen Resolution (or go to the Display control panel).

3. Adjust the Resolution to make sure that it is at least 1024 * 768, although preferably 1366 * 768 or above.

1 - 50 Power Options

Figure 1 - 39 - Screen Resolution

Storage Devices, Mouse, & Audio

Chapter 2: Storage Devices, Mouse, & Audio

Overview

Read this chapter to learn more about the following main features and components of the computer:

• Hard Disk Drive/Solid State Drive

• Multi-in-1 Card Reader

• Audio Features

• Touchpad and Buttons/Mouse

Overview 2 - 1

Storage Devices, Mouse, & Audio



Bottom Cover

Removal Warning

Do not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may violate the terms of your warranty.

If you need to replace/ remove the hard disk for any reason, please contact your distributor/supplier for further information.

Hard Disk Drive/Solid State Drive

The hard disk drive (HDD) and/or solid state drive (SSD) is used to store your data in the computer. The hard disk can be taken out to accommodate other serial (SATA) hard disk drives (see “Storage” on page D - 2 for specification information), however you will need to contact your distributor/supplier to do this in order to avoid violating the terms of your warranty.

2 - 2 Hard Disk Drive/Solid State Drive

Storage Devices, Mouse, & Audio



Push-Push Card

Reader

The card reader features a push-in/push-out card insertion and ejection mechanism. Simply push the card to insert and eject it, however Ms Duo cards require an adapter.

Figure 2 - 1

Left View

1. Card Reader

• MMC (MultiMedia Card) / RSMMC

• SD (Secure Digital) / Mini SD / SDHC / SDXC

Model A

Model B

Model C

Multi-in-1 Card Reader

The card reader allows you to use some of the latest digital storage cards. Push the card into the slot and it will appear as a removable device, and can be accessed in the same way as your hard disk (s). Make sure you install the Card Reader driver (see “Card Reader” on page 4 - 7).

Note: Some of these cards require PC adapters that are usually supplied with the cards.

Multi-in-1 Card Reader 2 - 3

Storage Devices, Mouse, & Audio



Volume Adjustment

The sound volume level can be clicking using the volume control icon in the notification area of the taskbar.

Figure 2 - 2

Realtek Audio

Manager

Right-click the icon to access the menu above.

See “HDMI Audio Configuration” on page C - 9 for a description of the audio configuration when connecting an HDMI supported display device. See “Sound Blaster Cin ema 3” on page 6 - 16 for more information on the Sound Blaster Audio setup.

Audio Features

You can configure the audio options on your computer from the Sound control panel in Windows, or from the Realtek HD Audio Manager icon in the taskbar notification area/control panel (right-click the taskbar notification area icon to bring up an audio menu). The volume may also be adjusted by means of the volume icon in the taskbar or the audio slider in the Settings menu (see sidebar).

2 - 4 Audio Features

Storage Devices, Mouse, & Audio



Device Advanced

Settings

For the purposes of recording it is recommended that you enable

“Separate all input jacks as independent input devices” in Device advanced settings .

This will help prevent a situation where the internal microphone seems to be disabled, or where sound can still be heard from the speakers even though the headphones are plugged into the headphone jack.

Figure 2 - 3

Realtek Audio

Manager - Recording

Setup



Sound Blaster Cinema 3 Audio

Note that you will need to install the Sound Blaster Cinema 3 audio application in order to get maximum audio performance. See

“Sound Blaster

Cinema 3” on page 6 - 16.

Setup for Audio Recording

To record audio sources on your computer at optimum quality follow the instructions below:

1. Go to the

2. Click Realtek HD Audio Manager (Hardware and Sound), or right-click the taskbar icon and select Sound Manager.

3. Click Microphone Effects (tab) in Microphone (tab), and then click to select Noise Suppression (button), or adjust th e Recording Volume level to around 60, to obtain the optimum recording quality.

4. Click OK to close the control panel and save the settings.

Control Panel

Audio Features 2 - 5

Storage Devices, Mouse, & Audio



Touchpad Cleaning

In order to improve pad performance it is necessary to keep the surface clean and free of fingerprints and marks etc.

Use a soft dry cleaning cloth to keep the pad surface clean.

Disabling the Pad

Use the Fn + F1 or Control Center button to disable the Touchpad.



Mouse Driver

If you are using an external mouse your operating system may be able to auto-configure your mouse during its installation or only enable its basic functions. Be sure to check the device’s user documentation for details.

2 - 6 Touchpad and Buttons/Mouse

Touchpad and Buttons/Mouse

The Touchpad is an alternative to the mouse; however, you can also add a mouse to your computer through one of the USB ports. The Touchpad buttons function in much the same way as a two-button mouse. Make sure you have installed the Touchpad driver (see “Touchpad” on page 4 - 8).

Touchpad Sensitivity

The mouse button zones at the bottom of the pad are defined by the line at the bottom of the pad, and the left and right buttons are divided roughly down the middle.

Press the left button zone for a left click, and right button zone for a right click action.

Storage Devices, Mouse, & Audio



Disabling the

Touchpad

If you need to disable the Touchpad for any reason (e.g. you may find that when using the computer’s internal keyboard you accidentally trigger the Touchpad when resting your wrists or palms on it) you can do so by using Fn + F1 key combination.

Figure 2 - 4

Mouse Properties

Control Panel -

Buttons

Mouse Properties Control Panel

You can configure the functions from the Mouse control panel in Windows as follows.

1. Right-click the

2. Select Control Panel.

3. Click Mouse (Hardware and Sound > Devices and Printers).

4. Click the menu headings tabs to adjust your mouse preferences.

Start Menu

icon.

Mouse Properties Control Panel 2 - 7

Storage Devices, Mouse, & Audio

Figure 2 - 5

Mouse Properties

Control Panels

2 - 8 Mouse Properties Control Panel

Storage Devices, Mouse, & Audio

Figure 2 - 6

Settings > Mouse &

touchpad

Mouse & Touchpad Devices

You can also configure the functions from the Mouse & touchpad control panel in Devices in the Settings control panel as follows.

1. Click the the Action Center).

2. Click Devices.

3. Click Mouse & touchpad.

Settings

item in the

Start Menu

(this is also as an App or

All Settings

Mouse & Touchpad Devices 2 - 9

Storage Devices, Mouse, & Audio

Figure 2 - 7

Mouse & Touchpad (

Touchpad turned off

when mouse

connected

)

Touchpad Settings

You can disable the Touchpad by clicking the Touchpad button to turn it off. You can set the system to automatically disable the internal Touchpad when an ex-

ternal USB point device (e.g a USB mouse) is attached. Click “Leave touchpad on when a mouse is connected” to off.

2 - 10 Mouse & Touchpad Devices

Touchapd Taps

Figure 2 - 8

Mouse & Touchpad

Adjust Delay

Make sure “Allow taps on the touchpad” is on if you want to use the tap feature. The Delay feature helps prevent recognizing taps on the pad by accident, by recog-

nizing when your palm is resting on it or brushing its surface while you are typing. Use the drop-down menu to either turn of any delay, or to adjust the delay to your

preference.

Storage Devices, Mouse, & Audio

Mouse & Touchpad Devices 2 - 11

Storage Devices, Mouse, & Audio

Figure 2 - 9

Mouse & Touchpad

Taps and Gestures

You to use a specific gesture or taps on the surface of the pad to perform specific actions to manipulate documents, objects and applications, and these may be enabled or disabled by clicking on the appropriate button.

2 - 12 Mouse & Touchpad Devices

Storage Devices, Mouse, & Audio

Figure 2 - 10

Scrolling Gesture

Figure 2 - 11

Zooming Gesture

The two-finger tap acts as a right-click mouse action and can bring up context menus etc.

The two-finger scrolling feature works in most scrollable windows and allows you to scroll horizontally and vertically. Place two fingers, slightly separated, on the Touchpad surface and slide both fingers in the direction required (in a straight continuous motion).

The two-finger pinch to zoom gesture can be used to perform the same function as a scroll wheel in Windows applications that support CTRL + scroll wheel zoom functionality. Place two fingers on the pad (for best results use the tips of the fingers) and slide them apart to zoom in, or closer together to zoom out.

Mouse & Touchpad Devices 2 - 13

Storage Devices, Mouse, & Audio

Figure 2 - 12

Mouse & Touchpad

Select Actions

Figure 2 - 13

Slide Gesture

The three and four-finger taps may be configured may be used to trigger Cortana Search or the Action Center.

The three finger-drags & slides gesture may be used to enhance navigation with a variety of applications such as browsing the Internet or scrolling through a photo viewer.

2 - 14 Mouse & Touchpad Devices

Storage Devices, Mouse, & Audio

Figure 2 - 14

Touchpad

Gestures

The following is an overview of the main gestures you can use with your Touchpad.

Mouse & Touchpad Devices 2 - 15

Storage Devices, Mouse, & Audio

2-16

Clevo N850HJ, N850HJ1, N850HK1, N855HJ, N855HK1 User guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface

Chapter 1: Quick Start Guide

Overview

Advanced Users

Beginners and Not-So-Advanced Users

Warning Boxes

Not Included

System Software

System Startup

Model Differences

LCD Panel Open - Model A

LCD Panel Open - Model B

LCD Panel Open - Model C

LED Indicators

Illuminated White LED Keyboard

Illuminated Color LED Keyboard

Keyboard Application Settings

Control Center

Keyboard Backlight LED

Flexikey® Application

Flexikey® Application Features:

Keyboard Shortcuts

Function Keys & Visual Indicators

Front & Rear Views - All Models

Right Views

Left Views

3G/4G Module USIM Card Installation (for Models A & B)

Bottom View - Model A

Bottom View - Model B

Bottom View - Model C

Windows 10 Start Menu

Right-Clicking the Windows Logo In Start Menu

Start Menu Apps & Tiles

Windows 10 Control Panel

Settings

Windows 10 Taskbar

Video Features

Microsoft Hybrid Graphics

Power Options

Chapter 2: Storage Devices, Mouse, & Audio

Overview

Hard Disk Drive/Solid State Drive

Multi-in-1 Card Reader

Audio Features

Setup for Audio Recording

Touchpad and Buttons/Mouse

Touchpad Sensitivity

Mouse Properties Control Panel

Mouse & Touchpad Devices