Clevo N350TV, N350TW User guide
Contents
About this Concise User Guide .........................................................1
System Startup ..................................................................................4
Intel® Optane™ ................................................................................5
System Map: Front View with LCD Panel Open ............... ..............7
LED Indicators ..................................................................................8
Keyboard ...........................................................................................9
Control Center ......... .......................................................... ..............11
System Map: Front, Rear, Bottom & Top Views .................. .........14
System Map: Left & Right Views ..... ............................. ................15
Windows 10 Start Menu, Context Menu, Taskbar, Control Panel and
Settings .................... ................ ................ ............. ............... ............16
Video Features ................................................................................17
Audio Features ................................................................................18
Power Options .................................... ............................. ................18
Driver Installation ............................................................. ..............19
Fingerprint Reader ..........................................................................20
TPM ................................................................................................21
Intel® vPro™ Technology ..............................................................22
4G Module (Option) .......................................................................23
Troubleshooting ..............................................................................24
Specifications ............... ................................. .................................. 25
Docking Station (Option) . ...............................................................27
Inhalt
Über das Ausführliche Benutzerhandbuch .....................................39
Schnellstart ................. ............... .............. ............... ................ .........42
Intel® Optane™ ..............................................................................43
Systemübersicht: Ansicht von vorne mit geöffnetem
LCD-Bildschirm .............................................................................45
LED-Anzeigen ............... ................................................... ..............46
Tastatur ...........................................................................................47
Control Center ......... .......................................................... ..............49
Systemübersicht: Ansicht von vorne, hinten, unten & oben ...........52
Systemübersicht: Ansicht von links und rechts ...............................53
Start-Menü, Kontextmenü, Taskleiste, Systemsteuerung und Einstel-
lungen von Windows 10 ..................................................................54
Grafikfunktionen ................................................. ............................55
Audiofunktionen ..............................................................................56
Energieoptionen ..............................................................................56
Installation der Treiber ....................................................................57
Fingerabdruckleser ................. .............................................. ...........58
TPM ........................ ........... .............. ............. ........... ............. ...........59
Intel® vPro™ Technology ..............................................................60
4G-Modul (Option) ............................... ..........................................61
Fehlerbehebung ...............................................................................62
Technische Daten ............................................................................63
Docking Station (Option) ................................................................65
Sommaire
A propos de ce Guide Utilisateur Concis ........................................77
Guide de démarrage rapide .............................................................80
Intel® Optane™ ........................... ............................. ......................81
Carte du système: Vue de face avec l’écran LCD ouvert ...............83
Indicateurs LED .......................................................................... ....84
Clavier ...................... .................................................... ...................85
Control Center ................................... ............................. .................87
Carte du système: Vues de face, arrière, dessous et dessus ............90
Carte du système: Vues de gauche et droite ....................................91
Menu Démarrer, Menu contextuel, Barre des tâches, Panneau de
Configuration et Paramètres de Windows 10 ..................................92
Caractéristiques vidéo .....................................................................93
Caractéristiques audio .....................................................................94
Options d’alimentation ........... ............................. ............................ 94
Installation du pilote ........................................................................95
Lecteur d'empreintes digitales ......... ............................. ...................96
TPM ................................................................................................97
Technologie Intel® vPro™ .............................................................98
Module 4G (Option) ........... ....................................................... .....99
Dépannage .................... .... ....... .... ....... ....... .... ....... ....... .... ....... .... ...100
Spécifications ............... ................................. ................................ 101
Station d’accueil (Option) .............................................................103
Contenidos
Acerca de esta Guía del Usuario Concisa .....................................115
Guía rápida para empezar .............................................................118
Intel® Optane™ ............................................................................119
Mapa del sistema: Vista frontal con panel LCD abierto ...............121
Indicadores LED ................................................................. ..........122
Teclado ....................... ............. ................ ............... ................ .......123
Control Center ......... .......................................................... ............125
Mapa del sistema: Vistas frontal, posterior, inferior y superior ..128
Mapa del sistema: Vistas izquierda y derecha ..............................129
Menú Inicio, Menú contextual, Barra de tareas, Panel de Control y
Configuración de Windows 10 .....................................................130
Parámetros de vídeo .............. ........................................................131
Características de audio .......... ............................. .........................132
Opciones de energía ...................................... ............................. ...132
Instalación de controladores .........................................................133
Lector de huellas digitales ............................ ............................. ...134
TPM ..............................................................................................135
Intel® vPro™ Technology ............................................................136
Módulo 4G (Opción) .....................................................................137
Solución de problemas .......... ........................................................138
Especificaciones ............... ................ ............... ................ ..............139
Docking station (Opción) .............................. ................................141
Sommario
Informazioni su questa guida rapida .............................................153
Guida di avvio rapido ....................................................................156
Intel® Optane™ ........................................................ ....................157
Descrizione del sistema: Vista anteriore con pannello
LCD aperto .................. ............................. .....................................159
Indicatori LED ............. ..................................................................160
Tastiera ................... ............................................. ..........................161
Control Center ........ ............................. ............................. .............163
Descrizione del sistema: Vista anteriore, posteriore, inferiore e
dall'alto .........................................................................................166
Descrizione del sistema: Vista sinistra e destra ............................167
Menu Start, Menu contestuale, Barra delle applicazioni, Pannello
di controllo e Impostazioni di Windows 10 .............................. ....168
Funzioni video . ............................. ............................. ... .................169
Funzionalità audio .........................................................................170
Opzioni risparmio energia ........ ............................. .. ......................170
Installazione driver ...... ....................................................... ...........171
Lettore d’impronte digitali ........................... ............................. ....172
TPM ........................ ........... .............. ............. ........... ............. .........173
Intel® vPro™ Technology ............................................................174
Modulo 4G (Opzione) ...................................................................175
Risoluzione dei problemi ...................................... .. ......................176
Specifiche tecniche ........................................................................177
Docking station (Opzione) ............................................................179
About this Concise User Guide
FCC Statement
This device complies with Part
15 of the FCC Rules. Operation
is subject to the following two
conditions:
1.This device may not cause
harmful interference.
2. This device must accept any
interference received, including interference that may
cause undesired operation.
This quick guide is a brief introduction to getting your system started. This is a s upplement, and not a substitute for the
expanded English language User’s Manual in Adobe Acrobat format on the Device Drivers & Utilities + User’s Manual
disc supplied with your computer. This disc also contains the drivers and utilities necessary for the proper oper ation of
the computer (Note: The company reserves the right to revise this publication or to change its contents without notice).
Some or all of the computer’s features may already have been setup. If they aren’t, or you are planning to re-configure
(or re-install) portions of the system, refer to the expanded User’s Manual. The Device Drivers & Utilities + User’s
Manual disc does not contain an operating system.
Regulatory and Safety Information
Please pay careful attention to the full regulatory notices and safety information contained in the expanded User’s Manual on the Device Drivers & Utilities + User’s Manual disc.
© September 2018
Trademarks
Intel is a trademark/registered trademark of Intel Corporation.
Windows is a registered trademark of Microsoft Corporation.
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Instructions for Care and Operation
The computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions:
• Don’t drop it, or expose it to shock. If the computer falls, the
case and the components could be damaged.
• Keep it dry, and don’t overheat it. Keep the computer and
power supply away from any kind of heating element. This is an
electrical appliance. If water or any other liquid gets into it, the
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computer could be badly damaged.
• Avoid interfer ence. Keep the computer away from high capacity
transformers, electric motors, and other strong magnetic fields.
These can hinder proper performance and damage your data.
• Follow the proper working procedures for the computer. Shut
the computer down properly and don’t forget to save your work.
Remember to periodically save your data as data may be lost.
Servicing
Do not attempt to service the computer yourself. Doing so may
violate your warranty and expose you and the computer to
electric shock. Refer all servicing to authorized service personnel. Unplug the computer from the power supply. Then refer
servicing to qualified service personnel under any of the fo llowing conditions:
• When the power cord or AC/DC adapter is damaged or frayed.
• If the computer has been exposed to any liquids.
• If the computer does not work normally when you follow the
operating instructions.
• If the computer has been dropped or damaged (do not touch the
poisonous liquid if the LCD panel breaks).
• If there is an unusual odor, heat or smoke coming from your computer.
Safety Information
• Only use an AC/DC adapter approved for use with this computer.
• Use only the power cord and batteries indicated in this manual.
Do not dispose of batteries in a fire. They may explode. Check
with local codes for possible special disposal instructions.
• Do not continue to use a battery that has been dropped, or that
appears damaged (e.g. bent or twisted) in any way. Even if the
computer continues to work with a damaged battery in place, it
may cause circuit damage, which may possibly result in fire.
• Make sure that your computer is completely powered off before
putting it into a travel bag (or any such container).
• Before cleaning the computer, make sure it is disconnected from
any external power supplies, peripherals and cables. It is advisable to also remove your battery in order to prevent accidentally
turning the machine on.
• Use a soft clean cloth to clean the computer, but do not apply
cleaner directly to the computer. Do not use volatile (petroleum
distillates) or abrasive cleaners on any part of the computer.
• Do not try to repair a battery pack. Refer any battery pack repair
or replacement to your service representative or qualified service
personnel.
• Note that in computer’s featuring a raised LCD electro-plated
logo, the logo is covered by a protective adhesive. Due to general
wear and tear, this adhesive may deteriorate over time and the
exposed logo may develop sharp edges. Be careful when handling
the computer in this case, and avoid touching the raised LCD
electro-plated logo. Avoid placing any other items in the carrying
bag which may rub against the top of the computer during transport. If any such wear and tear develops contact your service center.
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Polymer Battery Precautions
Battery Disposal & Caution
The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal
to dispose of this battery into the municipal waste stream.
Check with your local solid waste officials for details in your
area for recycling options or proper disposal.
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended
by the manufacturer. Discard used battery a ccording to the
manufacturer’s instructions.
Note the following information which is specific to polymer
batteries only, and where applicable, this overrides the general
battery precaution information.
• Polymer batteries may experience a slight expansion or swelling,
however this is part of the battery’s safety mechanism and is not a
cause for concern.
• Use proper handling procedures when using polymer batteries.
Do not use polymer batteries in high ambient temperature environments, and do not store unused batteries for extended periods.
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System Startup
Figure 1
Opening the Lid/LCD/Computer with AC/
DC Adapter Plugged-In
Shut Down
Note that you should always
shut your computer down by
choosing the Shut down
command in Windows (see
below). This will help prevent hard disk or system
problems.
1. Click the
Start
Menu
icon .
2. Click the
Power
item .
3. Choose
Shut Down from the
menu.
180 ﾟ
1. Remove all packing materials.
2. Place the computer on a stable surface.
3. Insert the battery and make sure it is locked in position.
4. Securely attach any peripherals you want to use with the computer
(e.g. keyboard and mouse) to their ports.
5. When first setting up the computer use the following procedure
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(as to safeguard the computer during shipping, the battery will be
locked to not power the system until first connected to the AC/DC
adapter and initially set up as below):
• Attach the AC/DC adapter cord to the DC-In jack on the left of the
computer, then plug the AC power cord into an outlet, and connect
the AC power cord to the AC/DC adapter and leave it there for 6
seconds or longer.
• Remove the adapter cord from the computer’s DC-In jack, and
then plug it back in again; the battery will now be unlocked.
6. Use one hand to raise the
not exceed 180 degrees - or 130 degrees if the system is docked to
the docking station or has a 9 cell battery inserted)
hand (as illustrated in Figure 1) to support the base of the computer
(Note: Never lift the computer by the lid/LCD).
7. Press the power button to turn the computer “on”.
System Software
Your computer may already come with system software preinstalled. Where this is not the case, or where you are re-configuring your computer for a different system, you will find
this manual refers to Microsoft Windows 10.
lid/LCD to a comfortable viewing angle
;
use the other
(do
Intel® Optane™ Support
You need to setup Intel® Optane™ before installing your Windows 10 operating system (see Intel® Optane™ on
page 5).
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Intel® Optane™
Intel® Optane™ is a combination of a compatible memory device and Intel Rapid Storage Technology soft-
ware. This combination is designed to speed up your
system performance by caching boot data, executables,
frequently accessed data and system page files to a non
volatile, low latency Intel® Optane™ SSD.
Contact your distributor or supplier to see if your system
supports this technology.
If you are reinstalling a system that has previously been
setup in RAID Mode, make sure you have disabled the Intel Optane Memory (see Disabling Intel® Optane™ on
page 6).
Intel® Optane™ Setup
You need to setup Intel® Optane™ before installing your
Windows 10 operating system, and you will need to prepare the following in order to do so.
• The Microso ft Windows 10 OS DVD.
• An Intel® Optane™ SSD installed in your system.
• The Device Drivers & Utilities + User’s Manual disc.
5. Select OffBoard NVMe Controller Configuration and press
Enter to check that an Intel® Optane™ SSD is present.
6. Press Esc to exit the menu and go to the Advanced menu.
7. Select SATA Mode, press Enter and select RAID Mode.
8. Select “Save and Exit”, however ensure that the condition in
the bulleted point below is met before doing so.
• Make sure the Windows 10 OS DVD is in the DVD drive, as
the computer starts up it will automatically boot from the Win-
dows 10 OS DVD (you will be prompted to press a key to boot
from the DVD).
9. Click Next > Install Now to continue installing the operating
system as normal (see your Windows documentation if you
need help on installing the Windows OS).
10. Select Custom: Install Windows only (advanced).
11. It is recommended that you select and then delete existing
partitions.
12. Click New to create a partition for Windows.
13. It is very important to make sure that when you create the
partition, leave at least a minimum of unallocated space of 5MB.
14. Follow the on-screen instructions to install the Windows 10
operating system.
15. Install the Windows drivers (see page 19). Make sure you install
the Intel® Rapid Storage Technology (IRST) driver.
16. Run the Intel® Rapid Storage Technology application.
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1. Start-up your notebook computer and press F2 to enter the
BIOS.
2. Go to the Boot menu, select UEFI Setting and press Enter.
3. Set UEFI Boot to “Enabled”.
4. Press Esc to exit the menu and go to the Main menu.
5
17. Click Enable.
Figure 2 - Intel® Rapid Storage Technology - Status
Disabling Intel® Optane™
If you wish to disable an existing Intel® Optane™ setup
then follow the procedure below to do so. However back-
up up any necessary files and data before disabling an
Intel® Optane™ setup, as doing so will result in the loss
of all data on the volumes.
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18. The system will pop-up a message and ask you to select a
compatible fast drive (in this case there should only be one
option).
19. You will ne ed to rest art the computer af ter enabling Optane, and
make sure the system is powered by the powered AC/DC
adapter, and not by battery only.
20. Click Yes to begin the process (this may take some time).
21. After the process has been completed restart the computer.
1. Run the Intel® Rapid Storage Technology application.
2. Click Disable.
3. Click Yes when the message pops up.
4. Restart the computer to complete the process.
5. Run the Intel® Rapid Storage Technology application.
6. The Status of Intel® Optane™ Memory is indicated in the
Window.
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System Map: Front View with LCD Panel Open
Figure 3
Front View with LCD Pan-
el Open
1. PC Camera
2. *PC Camera LED
*When the PC camera is
in use, the LED will be
illuminated.
3. Built-In Array Microphone
4. LCD
5. Power Button
6. Keyboard
7. Touchpad & Buttons
8. Fingerprint Reader
9. LED Indicators
Note that the Touchpad and
Buttons valid operational area
is that indicated within the red
dotted lines above.
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Wireless Device
Operation Aboard
Aircraft
The use of any portable electronic transmission devices
aboard aircraft is
usually prohibited.
Make sure the
WLAN, Bluetooth &
4G module(s) are
OFF if you are using
the computer aboard
aircraft by putting the
system in to Airplane
Mode.
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5
6
8
7
9
3
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LED Indicators
The LED indicators on the computer display helpful information about the current status of the computer.
Icon Color Description
English
Orange The AC/DC Adapter is Plugged In
Blinking
Orange
White The Computer is On
Blinking
White
Orange The Battery is Charging
White The Battery is Fully Charged
Blinking
Orange
White
White The Hard Disk/Optical Device is in use
The AC/DC adapter is plugged in and
the powered USB Port is on*
The Computer is in Sleep Mode
The Battery Has Reached Critically Low
Power Status
Airplane Mode is ON (the WLAN, Blue-
tooth and 4G Modules are OFF)
*The powered USB 3.0 (USB 3.1 Gen 1) port (see page
15) may be toggled on /off by means of the Fn + Power
Button key combination. When the powered USB port is
on it will supply power (for charging devices only, not
for operating devices) when the system is off but still
powered by the AC/DC adapter plugged into a working
outlet, or powered by the battery with a capacity level
above 20% (this may not work with certain devices - see
page 24).
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White
White Caps Lock Activate d
White Scroll Lock Activated
Number Lock (Numeric Keypad) Acti-
vated
Table 1 - LED Indicators
Keyboard
Function Keys
Num Lk &
Scr Lk
Numeric
Keypad
Fn Key
Windows Logo Key
Menu/Application Key
The keyboard includes a numeric keypad (on the right side of the keyboard) for easy numeric data input. Pressing Fn
+ Num Lk turns on/off the numeric keypad. It also features function keys to allow you to change operational features
instantly.
(Illuminated keyboard - Optional) The keyboard illumination level may be adjusted, or turned off/on, by using the
Fn + F4 keys.
Figure 4 - Keyboard
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Function Keys & Visual Indicators
The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down. In addition to the
basic function key combinations, some visual indicators are available when the Control Center driver is installed.
Keys Function/Visual Indicators Keys Function/Visual Indicators
Fn +
English
Fn +
Fn +
Fn +
Fn +
Fn +
Fn +
Fn +
Play/Pause (in Audio/Video Programs)
Touchpad Toggle
Turn LCD Backlight Off
(Press a key to or use Touchpad to turn on)
Mute Toggle Number Lock T oggle
Toggle Keyboard Illumi-
nation/Adjust Brightness
Level (For White-LED
Keyboards)
Volume De cre ase/
Increase
Change Display Configuration (see page 17)
Brightness Decrease/
Increase
Fn +
Fn +
Fn +
Fn +
Fn +
Fn +
PC Camera Power
Airplane Mode Tog-
Scroll Lock Toggle
Caps Lock Toggle
Control Center Toggle (see page 11)
Fan Automatic Con-
trol/ Full Power
Table 2 - Function Keys & Visual Indicators
Toggle
gle
Sleep Toggle
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Control Center
Figure 5 - Control Center
Press the Fn + Esc key combination, or double-click the icon in the notification area of the taskbar to toggle the
Control Center on/off. The Control Center gives quick access to frequently used controls and enables you to quickly
turn the camera/Touchpad on/off.
Control Center Menus
The Control Center contains two menu headings (Basic Setting and Extra Setting). The Basic Setting tab allows you
to adjust the power mode and other system features. The Extra Setting tab allows you to adjust the app skin color to
your choice. A third menu item (LED Device) is available for systems supporting illuminated white LED keyboards
only.
English
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Power Modes
You can set a Power Mode by clicking the appropriate
icon in the center
mode will affect the Airplane Mode and PC camera power.
of the Control Center. Each power
Power Status (Basic Setting)
The Power Status icon will show whether you are currently powered by the battery, or by the AC/DC adapter
plugged in to a working power outlet. The power status
bar will show the current battery charge state.
Mode Airplane Mode PC Camera
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Power Saving ON OFF
Quiet OFF ON
Performance OFF ON
Entertainment* OFF ON
*Clicking the Default button in Entertainment will reset the default
settings for this mode.
Brightness (Basic Setting)
The Brightness icon will show the current screen brightness level. You can use the dial to adjust the screen brightness or the Fn + F8/F9 key combinations.
Camera/Touchpad/Left Windows Key (Basic
Setting)
Click these buttons to toggle the PC Camera or Touchpad power status, or to turn the Left Windows Key func-
tionality on/off. The button under the icon will appear
highlighted when it is enabled. Note that the power status
of the camera module is also effected by the Power Mode
selected.
Docking
If you have included the docking station in your purchase
option, then the Docking button will be highlighted when
the computer is successfully docked to the station.
12
Sleep Button (Basic Setting)
Click either the Hibernate or Sleep button to have the
computer enter the selected power-saving mode (you will
receive a warning before the system switches to the power-saving mode and will need to click OK to confirm).
Fan Speed (Basic Setting)
You can set the fan speed to Maximum (full power) or
Automatic from this menu item. The fan speed will adjust
itself automatically to control the heat of the CPU. You
can use the Offset slider to adjust the settings to your preference. However you can adjust the setting to Maximum
if you prefer.
All these settings can be overidden by the system, as a
safety precaution, if it requires heavier use of the fan.
Volume (Basic Setting)
The Volume icon will show the current volume level. You
can use the dial to adjust the volume or the Fn + F5/F6
key combinations, or use the Fn + F3 key combination to
mute the volume.
Caps Lock/Scroll Lock/Number Lock/Airplane
Mode (Basic Setting)
Click the button to toggle the appropriate lock mode and
Airplane Mode.
KB Sleep Timer/KB Brightness (LED Device)
(For White-LED Keyboards)
Enable and then select the amount of time the system for
which the system is idle before the keyboard LED enters
sleep mode (i.e. the LED keyboard illumination will turn
off to save power). You can also adjust the keyboard
brightness.
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System Map: Front, Rear, Bottom & Top Views
3
5
1
2
Rear
Front
4
6 6
Figure 6
Front, Rear, Bottom &
Top Views
1. LED Indicators
2. Battery
3. Docking Port
4. Vent
5. Component Bay Cover
6. Speakers
7. Docking Station
(Optional)
Docking
If your purchase includes the docking station, open the docking port cover latch and align the
computer with the placeholder on the docking station (see the accompanying docking statio n for
full details of the docking procedure).
2
4
44
7
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System Map: Left & Right Views
Figure 7
Left & Right Views
1. DC-In Jack
2. External Monitor Port
3. RJ-45 LAN Jack
4. Powered USB 3.0 (USB
3.1 Gen 1) Port
5. USB 3.0 (USB 3.1 Gen
1) Port
6. Vent
7. HDMI-Out Port
8. Mini DisplayPort
9. USB 3.1 Gen 2 Type-C
Port
or
(Factory Option)
Thunderbolt 3 Port
10. Multi-in-1 Card Reader
11. USB 2.0 Port
12. Microphone-In Jack
13. Headphone and S/
PDIF Out Combo Jack
14. Optical Device Drive
Bay
15. Emergency Eject Hole
16. Smart Card Reader
(Optional)
17. Security Lock Slot
1
8
9
3
5
2
Right
4
10
13
6
Bottom
Left
15
Docking Port Cover
If your purchase option includes the docking
station, make sure you keep the cover closed
when the computer is not docked in the station.
This will help prevent foreign objects and/or
dust getting in to the contact area. If your purchase option does not include the docking station, an insert will be provided to prevent
accidentally opening the docking port. Do not
attempt to open the cover or remove the inser t
in this case.
Overheating
To prevent your computer from overheating
make sure nothing blocks any vent while the
computer is in use.
Powered USB Port
When the powered USB 3.0 port is on
it will supply power (for charging devices
only, not for operating devices) when
the system is off but still powered by the
AC/DC adapter plugged into a working
outlet, or powered by the battery with a capacity level above 20% (this may not work
with certain devices - see page 24). Toggle power to this port by using Fn + power
button.
4
14
7
12
11
16
17
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15
Windows 10 Start Menu, Context Menu, Taskbar, Control Panel
Figure 8 - Start Menu, Context Menu, Taskbar, Control Panel and Settings
and Settings
Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start Menu by
clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the Windows Logo Key
on the keyboard).
Right-click the Start Menu icon (or use the Windows Logo Key + X key combination) to bring up an advanced
Context Menu of useful features such as Apps and Features, Power Options, Task Manager, Search, File Explorer, De-
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vice Manager and Network Connections etc.
The notification area of the taskbar is in the bottom right of the screen. Some of the control panels and applications re-
ferred to throughout the course of this manual can be accessed from here.
Throughout this manual you will see an instruction to open the Control Panel. To access the Control Panel, select Con-
trol Panel under the Windows System item in the Start Menu.
The Settings item in the Start Menu (and also as an App) gives you quick acce ss to a number of system settings control
panels allowing you to adjust settings for System, Devices, Phone, Network & Internet, Personalization, Apps, Accounts, Time & Language, Gaming, Ease of Access, Privacy, Update & Security and Search.
16
Video Features
Figure 9
Project
The system features an Intel integrated GPU. You can
switch display devices, and configure display options,
from the Display control panel in Windows as long as the
video driver is installed.
Display Devices
Note that you can use external displays connected to the
HDMI-Out port and/or Mini DisplayPort and/or external
monitor port. See your display device manual to see which
formats are supported.
English
To access the Display control panel in Windows:
1. Right-click the desktop and select Display settings from the
menu.
2. Choose the required display settings from the menus.
To access the Intel® UHD Graphics Control Panel:
1. Right-click the desktop and select Intel® Graphics Settings
from the menu.
OR
2. Click the icon in the notification area of the De sktop taskbar
and select
Intel® Graphics Settings from the menu.
In Windows it is possible to quickly configure external
displays from the Project menu (press the Windows
Logo Key and the P key or press the Fn + F7 key
combination).
To configure the displays using the Project menu:
1. Attach your external
display device to the
appropriate port, and
then turn it on.
2. Press the + P (or
Fn + F7) key
combination.
3. Click on any one of the
options from the menu
to select PC screen
only, Duplicate,
Extend or Second
screen only.
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Audio Features
Volume Adjustment
The sound volume level can also be set using the volume control within Windows. Click the Speaker icon in
the taskbar to check the setting
.
Figure 10 - Power Options
You can configure the audio options on your computer
from the Sound control panel in Windows.
The volume may be adjusted by means of the Fn + F5/F6
key combination.
English
Power Options
The Power Options (Hardware and Sound menu) control panel icon in Windows allows you to configure power
management features for your computer. You can conserve power by means of power plans and configure the
options for the power button, sleep button (Fn + F12),
computer lid (when closed), display and sleep mode
(the default power saving state) from the left menu.
Click Create a power plan in the left menu and select the
options to create a new plan. Click Change Plan Settings
and click Change advanced power settings to access further configuration options.
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Driver Installation
Driver Installation General
Guidelines
As a general guide follow the
default on-screen instructions for each driver (e.g.
Next > Next > Finish) unless
you are an advanced user. In
many cases a restart is required to install the driver.
Make sure any modules (e.g.
WLAN or Bluetooth) are ON
before installing the appropriate driver.
Windows Update
After installing all the drivers
make sure you enable Win-
dows Update in order to get
all the latest security updates
etc. (all updates will include
the latest hotfixes from Mi-
crosoft).
Driver Installation & Power
When installing drivers make sure
your computer is powered by the AC/
DC adapter connected to a working
power source. Some drivers draw a
significant amount of power during the
installation procedure, and if the remaining battery capacity is not adequate this may cause the system to
shut down and cause system problems (note that there is no safety issue involved here, and the battery will
be rechargeable within 1 minute).
Figure 11 - Install Drivers
The Device Drivers & Utilities + User’s Manual disc contains the drivers and utilities
necessary for the proper operation of the computer. This setup will probably have already been done for you. If this is not the case, insert the disc and click Install Drivers
(button), or Option Drivers (button) to access the Optional driver menu. Install the
drivers in the order indicated in Figure 11. Click to select the drivers you wish to
install (you should note down the drivers as you install them). Note: If you need to
reinstall any driver, you should uninstall the driver first
Manual Driver Installation
Click the Browse CD/DVD button in the Drivers Installer application and browse to
the executable file in the appropriate driver folder.
If a
Found New Hardware
Cancel and follow the installation procedure as directed.
wizard appears
during the installation procedure, click
.
English
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Fingerprint Reader
Fingerprint Sign-In Issues
If at the Windows Hello screen, the Fingerprint reader
fails to recognize the fingerprint 3 times it will then block
access to the computer. In this case you will need to use
your PIN (the PIN you used when initially setting up the
fingerprint reader) to access the computer. Alternatively
you can sign-in using your windows password. After using the PIN code (or windows Password) to access the
computer you can go to the Settings > Accounts >
Sign-in options if you wish to change any settings.
Figure 12
Accounts
- Sign-in
options
Enroll your fingerprints as instructed below before use.
The fingerprint reader module uses the Sign-in options
configuration of the Windows Account.
English
Fingerprint Module Configuration
1. Click the Settings item in the Start Menu.
2. Click Accounts and then click Sign-in options.
3. You will need to add a Windows password (click Add under
Password).
4. After you have added the password you will need to also add a
PIN.
5. Under Windows Hello click Set up under Fingerprint.
6. The wizard will then guide you through the set up process to
enroll your fingerprints.
7. Y ou will be instructed to Touch the fingerprint sensor a number
of times (this may be in excess of 20 times).
8. Try to present different parts of your finger in different positions.
9. Click Close when complete.
10. You can choose to Ad d another finger (this is recommended) or
Remove the current fingerprint reading.
11. You can now touch the fingerprint sensor to log-on to the
computer.
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TPM
Figure 13
Security -
Trusted
Computing
Figure 14
BitLocker Drive
Encryption
(TPM Admini-
stration)
Figure 15
Trusted Platform Module
(TPM) Manage-
ment on Local
Computer Ad-
ministration
Before setting up the TPM (Trusted Platform Module)
functions you must initialize the security platform.
3. Click TPM Administration.
Activating TPM
1. Restart the computer.
2. Enter the BIOS pressing F2 during the POST/startup.
3. Click Setup Utility and select the Security menu.
4. Click TPM Configuration and select Enable for Security
Device Support.
5. You will then need to press/click F10 to save the changes and
restart the computer.
TPM Management in Windows
You can manage your TPM settings from within Windows:
1. Go to the Control Panel.
2.
Click
BitLocker Drive Encryption (System and Security).
English
4. The TPM Management window allows you to configure the TPM
within Windows. As TPM is usually administered within large
enterprises and organizations, your system administrator will
need to assist you in managing the information here.
TPM Actions
1. Click Prepare the TPM and follow the instructions in the Wizard
to prepare the TPM (this will probably require a restart of the
computer and confirmation of the setting changes after restart by
pressing the appropriate F key).
2. After the restart the TPM will be prepared and you can then use
the Actions menu to T urn TPM off, Change Owner Password,
Clear TPM or Reset TPM Lockout.
3. A wizard will help take you through any setup steps.
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Intel® vPro™ Technology
Figure 16 - Intel(R) Management Engine
(Password Creation)
Intel® vPro™ Technology is supported by Model A
computers only. This set of technology features, built
into the computer’s motherboard, allows Information
Technology departments remote access to the computer.
This allows the IT department to monitor, maintain and
manage computers regardless of the state of the operating
system or the computer’s power state. This can be done
English
over a wired or corporate wireless network, or even outside the corporate firewall through a wired LAN connection.
Accessing the Intel Management Engine
To access the Intel Management Engine press Ctrl + P
at startup. Your system administrator will need to assist
you in managing the information as applicable to your enterprise. Note the following password information for the
Intel Management Engine:
• The default password is “admin” (without quotes).
If you get an "Error - Intel(R) ME password change re-
jected" message when creating a new password, then note
the following parameters for creating a password:
• between 8 and 32 characters long
• Contain both upper and lower case Latin characters
• Have at least one numeric character
• Have at least one ASCII non-alphanumeric character (!,
@, #, $,%, ^, &, *)
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Select MEBx Login and press “Enter” to access the password screen. Enter the password “admin” (without
quotes) and you will then be prompted to enter your own
password (note the password information above). Once
you have entered the password you will then be taken to
the platform configuration screen.
The platform configuration screen allows you to setup Intel ME as per your requirements (consult your IT administrator for the actual settings required).
4G Module (Option)
1
1
If you have included an optional 4G module in your purchase option, follow the instructions below to install the
USIM card (which will be provided by your service provider).
USIM Card Insertion
1. Turn off the computer, and turn it over and remove the battery
(slide the latches in the direction indicated below and slide
the battery out).
2. Insert the USIM card as illustrated below until it clicks into
position, and replace the battery.
English
Figure 18 - Insert the USIM Card
Figure 17 - Remove the battery
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Troubleshooting
Problem Possible Cause - Solution
The Wireless LAN/Bluetooth
modules cannot be detected.
The PC Camera modul e cannot be
English
detected.
The computer is off (or in Sleep Mode)
but powered by the AC/DC adapter
plugged in to a working outlet or
powered by the battery with a capacity
level above 20%. I have plugged a
device into the powered USB port in
order to charge it, but the device is
not charging.
The modules are off as the computer is in Airplane Mode. Check the LED indicator
to see if it is in Airplane Mode (see Table 1 on page 8 ). Use the Fn + F11 key
combination to toggle Airplane Mode on/off (see Table 2 on page 10).
The module is off. Press the Fn + F10 key combination in order to enable the module
(see Table 2 on page 10). Run the camera application to view the camera picture.
The port is not powered on. Toggle power to the port using the Fn + Power Button
combination.
This function may not work with certain external USB compliant devices (check your
device’s documentation). If this is the case, power the computer on and connect
the external USB device in order to charge it.
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Specifications
Latest Specification Information
The specifications listed in this section are correct at the time of going to
press. Certain items (particularly processor types/speeds) may be
changed, delayed or updated due to
the manufacturer's release schedule.
Check with your service center for details.
Note that this computer model series
may support a range of CPUs and/or
video adapters.
To find out which CPU is installed on
your system go to the Start menu and
select Settings, and then select Sys-
tem and click About. This will also
provide information on the amount of
Installed RAM etc.
To get information on your system’s
video adapter go to the Start menu
and select Settings, and then select
System and click Display > Advanced display settings > Display
adapter properties.
BIOS
Model A:
Insyde BIOS (256Mb SPI Flash ROM)
Model B:
Insyde BIOS (128Mb SPI Flash ROM)
Memory
Dual Channel DDR4
Two 260 Pin SO-DIMM Sockets (Supporting
DDR4 2666MHz Memory Modules)
Memory Expandable from 8GB (minimum)
up to 32GB (maximum)
Compatible with 4GB, 8GB or 16GB Mod-
ules
LCD Options
15.6" (39.62cm), 16:9, HD (1366x768)/
FHD (1920x1080)
Storage
One Changeable 2.5" 9.5mm/7.0mm (h)
SATA HDD/SSD
(Factory Option) One 9.0/9.5mm(h) Optical Device Type Drive (DVD Writer)
(Factory Option) One M.2 SATA/PCIe
Gen3 x4 Solid State Drive (SSD)
Pointing Device
Built-in Touchpad
Keyboard
Full-size keyboard (with numeric keypad)
Or
(Factory Option) Full-size White-LED Illu-
minated Keyboard (with numeric keypad)
Audio
High Definition Audio Compliant Interface
2 * Built-In Speakers
Built-In Array Microphone
Security
BIOS Password
Security (Kensington® Type) Lock Slot
Fingerprint Reader
TPM v 2.0
Intel vPro (Model A only)
Card Reader
Embedded Multi-In-1 Card Reader
MMC (MultiMedia Card)/RS MMC
SD (Secure Digital)/Mini SD/SDHC/
SDXC
Slots
(Factory Option) One Smart Card Reader
Slot
M.2 Slots
Slot 1 for WLAN and Bluetooth Combo
Module
Slot 2 for SATA/PCIe Gen3 x4 SSD
(Factory Option) Slot 3 for 4G Module
English
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Communication
Built-In 10/100/1000Mb Base-TX Ethernet
LAN
1.0M HD PC Camera Module
(Factory Option) 4G M.2 Module
(Factory Option) Intel® Dual Band Wire-
less-AC 9560 Wireless LAN (802.11ac) +
Bluetooth
English
Interface
One USB 2.0 Port
Two USB 3.0 (USB 3.1 Gen 1) T ype-A Ports
(Including one AC/DC Powered USB Port)
One USB 3.1 Gen 2 Type-C Port*
*The maximum amount of current supplied
by USB Type-C ports is 500mA (USB 2.0)/
900mA (USB 3.1).
Or
(Factory Option) One Thunderbolt 3 Port
One External Monitor Port
One HDMI-Out Port
One Mini DisplayPort (1.2)
One Headphone and S/PDIF Out Combo
Jack
One Microphone-In Jack
One RJ-45 LAN Jack
One Docking Port
One DC-in Jack
Features
Intel® Optane™ Technology (for Intel Core
processor family)
Power
Full Range AC/DC Adapter
AC Input: 100 - 240V, 50 - 60Hz
DC Output: 19V, 3.42A (65W)
Removable 6 Cell Smart Lithium-Ion Battery Pack, 62WH
(Factory Option) Removable 9 Cell Smart
Lithium-Ion Battery Pack, 93WH
Environmental Spec
Temperature
Operating: 5
Non-Operating: -20°C - 60°C
Relative Humidity
Operating: 20% - 80%
Non-Operating: 10% - 90%
°C - 35°C
Dimensions & Weight
382mm (w) * 259.5mm (d) * 32.95mm (h)
2.5kg (Barebone with 62WH Battery)
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