Clevo N240BU, N241BU Service Manual

N240BU / N241BU

Preface

Notebook Computer N240BU / N241BU

Service Manual

Preface

Notice

The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.

This publication and any accompanying software may not, in whole or in part, be reproduced, translated, transmitted or reduced to any machine readable form without prior consent from the vendor, manufacturer or creators of this publication, except for copies kept by the user for backup purposes.

Brand and product names mentioned in this publication may or may not be copyrights and/or registered trademarks of their respective companies. They are mentioned for identification purposes only and are not intended as an endorsement of that product or its manufacturer.

Version 1.0 August 2016

Trademarks

Pentium and Celeron are trademarks of Intel Corporation. Windows® is a registered trademark of Microsoft Corporation.

Other brand and product names are trademarks and /or registered trademarks of their respective companies.

Preface

III

Preface

About this Manual

This manual is intended for service personnel who have completed sufficient training to undertake the maintenance and inspection of personal computers.

It is organized to allow you to look up basic information for servicing and/or upgrading components of the N240BU / N241BU series notebook PC.

The following information is included:

Chapter 1, Introduction, provides general information about the location of system elements and their specifications. Chapter 2, Disassembly, provides step-by-step instructions for disassembling parts and subsystems and how to upgrade elements of the system.

Appendix A, Part Lists Appendix B, Schematic Diagrams Appendix C, Updating the FLASH ROM BIOS

Preface

IMPORTANT SAFETY INSTRUCTIONS

Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock and injury to persons when using any electrical equipment:

1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

5. This product is intended to be supplied by a Listed Power Unit with an AC Input of 100 - 240V , 50 - 60Hz, DC Output of 19V, 2.1A (40 Watts) minimum AC/DC Adapter.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.

Preface

Instructions for Care and Operation

The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions:

1. Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.

2. Keep it dry, and don’t overheat it. Keep the computer and power supply away from any kind of heating element. This is an electrical appliance. If water or any other liquid gets into it, the computer could be badly damaged.

3. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work. Remember to periodically save your data as data may be lost if the battery is depleted.

Do not expose the computer to any shock or vibration.

Do not place it on an unstable surface.

Do not place anything heavy on the computer.

Do not expose it to excessive heat or direct sunlight.

Do not leave it in a place where foreign matter or moisture may affect the system.

Don’t use or store the computer in a humid environment.

Do not place the computer on any surface which will block the vents.

Do not turn off the power until you properly shut down all programs.

Do not turn off any peripheral devices when the computer is on.

Do not disassemble the computer by yourself.

Perform routine maintenance on your computer.

Preface

4. Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data.

5. Take care when using peripheral devices.

Power Safety

The computer has specific power requirements:

• Only use a power adapter approved for use with this computer.

• Your AC adapter may be designed for international travel but it still requires a steady, uninterrupted power supply. If you are unsure of your local power specifications, consult your service representative or local power company.

• The power adapter may have either a 2-prong or a 3-prong grounded plug. The third prong is an important safety feature; do not defeat its purpose. If you do not have access to a compatible outlet, have a qualified electrician install one.

• When you want to unplug the power cord, be sure to disconnect it by the plug head, not by its wire.

• Make sure the socket and any extension cord(s) you use can support the total current load of all the connected devices.

• Before cleaning the computer, make sure it is disconnected from any external power supplies.

Use only approved brands of peripherals.

Unplug the power cord before attaching peripheral devices.

Do not plug in the power cord if you are wet.

Do not use the power cord if it is broken.

Do not place heavy objects on the power cord.



Power Safety

Warning

Before you undertake any upgrade procedures, make sure that you have turned off the power, and disconnected all peripherals and cables (including telephone lines and power cord). It is advisable to also remove your battery in order to prevent accidentally turning the machine on.

Preface

VII

Preface

Battery Precautions

• Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer.

• Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.

• Recharge the batteries using the notebook’s system. Incorrect recharging may make the battery explode.

• Do not try to repair a battery pack. Refer any battery pack repair or replacement to your service representative or qualified service personnel.

• Keep children away from, and promptly dispose of a damaged battery. Always dispose of batteries carefully. Batteries may explode or leak if exposed to fire, or improperly handled or discarded.

• Keep the battery away from metal appliances.

• Affix tape to the battery contacts before disposing of the battery.

• Do not touch the battery contacts with your hands or metal objects.

Battery Guidelines

The following can also apply to any backup batteries you may have.

• If you do not use the battery for an extended period, then remove the battery from the computer for storage.

• Before removing the battery for storage charge it to 60% - 70%.

• Check stored batteries at least every 3 months and charge them to 60% - 70%.



Battery Disposal

The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal.

Caution

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used battery according to the manufacturer’s instructions.

Battery Level

Click the battery icon in the taskbar to see the current battery level and charge status. A battery that drops below a level of 10% will not allow the computer to boot up. Make sure that any battery that drops below 10% is recharged within one week.

Preface

VIII

Preface

Related Documents

You may also need to consult the following manual for additional information:

User’s Manual on CD/DVD This describes the notebook PC’s features and the procedures for operating the computer and its ROM-based setup program. It also describes the installation and operation of the utility programs provided with the notebook PC.

System Startup

1. Remove all packing materials.

2. Place the computer on a stable surface.

3. Insert the battery and make sure it is locked in position.

4. Securely attach any peripherals you want to use with the computer (e.g. keyboard and mouse) to their ports.

5. Attach the AC/DC adapter to the DC-In jack at the rear of the computer, then plug the AC power cord into an outlet, and connect the AC power cord to the AC/DC adapter.

6. Use one hand to raise the

lid/LCD to a comfortable viewing angle (do not exceed 130 degrees); use the other hand (as illustrated in Figure 1) to support the base of the computer (Note: Never lift the computer by the lid/LCD).

7. Press the power button to turn the computer “on”.

Figure 1

Opening the Lid/LCD/

Computer with AC/DC

Adapter Plugged-In

130°



Shut Down

Note that you should always shut your computer down by choosing the Shut down command in Windows (see below). This will help prevent hard disk or system problems.

Click Settings in the Charms Bar (use the Windows Logo Key + C key combination to access the Charms Bar) and choose Shut down from the Power menu.

Choose Shut down or sign out > Shut down from the context menu (use the Windows Logo Key

+ X key combination to access the context menu).

Preface

Contents

Introduction ..............................................1-1

Overview ......................................................................................... 1-1

Specifications ..................................................................................1-2

External Locator - Top View with LCD Panel Open ......................1-4

External Locator - Front & Right Side Views .................................1-5

External Locator - Left Side & Rear View .....................................1-6

External Locator - Bottom View .....................................................1-7

Mainboard Overview - Top (Key Parts) .........................................1-8

Mainboard Overview - Bottom (Key Parts) ....................................1-9

Mainboard Overview - Top (Connectors) .....................................1-10

Mainboard Overview - Bottom (Connectors) ...............................1-11

Disassembly ...............................................2-1

Overview ......................................................................................... 2-1

Maintenance Tools ..........................................................................2-2

Connections .....................................................................................2-2

Maintenance Precautions .................................................................2-3

Disassembly Steps ...........................................................................2-4

Removing the Battery ...................................................................... 2-5

Removing the Hard Disk Drive .......................................................2-6

Removing the System Memory (RAM) ..........................................2-8

Removing the Keyboard ................................................................2-10

Removing the Wireless LAN Module ...........................................2-11

Wireless LAN, and Combo Module Cables ..................................2-12

Removing the 3G Module .............................................................2-13

Removing and Installing the M.2 SSD Module ............................2-14

Removing the CCD .......................................................................2-16

Part Lists ..................................................A-1

Part List Illustration Location ........................................................A-2

Top .................................................................................................A-3

Bottom ........................................................................................... A-4

LCD ............................................................................................... A-5

HDD ............................................................................................... A-6

Schematic Diagrams.................................B-1

System Block Diagram ...................................................................B-2

Processor 1/11 .................................................................................B-3

Processor 2/11 .................................................................................B-4

Processor 3/11 .................................................................................B-5

Processor 4/11 .................................................................................B-6

Processor 5/11 .................................................................................B-7

Processor 6/11 .................................................................................B-8

Processor 7/11 .................................................................................B-9

Processor 8/11 ...............................................................................B-10

Processor 9/11 ...............................................................................B-11

Processor 10/11 .............................................................................B-12

Processor 11/11 .............................................................................B-13

DDR3 SO-DIMM_0 .....................................................................B-14

DDR3 SO-DIMM_1 .....................................................................B-15

HDMI ............................................................................................B-16

Panel .............................................................................................B-17

Conn, CCD, Fan, T/P, TV ............................................................B-18

RTD2316N ...................................................................................B-19

SATA, LED, KB, G-Sensor .........................................................B-20

USB, TPM ....................................................................................B-21

USB ...............................................................................................B-22

WLAN/BT, 3G/mSATA ...............................................................B-23

M Key PCIE * 4 SSD ...................................................................B-24

Audio Codec .................................................................................B-25

KBC ITE IT8587 ..........................................................................B-26

ASM1142 ......................................................................................B-27

Preface

3V, 5V, 3VS, 5VS, CTL Signal ................................................... B-28

VDD3, VDD5 ...............................................................................B-29

VDDQ_VTT, 1.5VS, 1.8VS ........................................................ B-30

1.0V Series ...................................................................................B-31

VCore, VCCGT, VCCSA, VCCIO ..............................................B-32

RT3601BC ................................................................................... B-33

Charger, DC-In ............................................................................. B-34

USB Board ................................................................................... B-35

CRT .............................................................................................. B-36

RTL8411B ....................................................................................B-37

Power SW Board ..........................................................................B-38

Click Board .................................................................................. B-39

LED Board ................................................................................... B-40

HDD Board .................................................................................. B-41

Power Sequence ........................................................................... B-42

Updating the FLASH ROM BIOS......... C-1

Download the BIOS .......................................................................C-1

Unzip the downloaded files to a bootable CD/DVD/ or

USB Flash drive .............................................................................C-1

Set the computer to boot from the external drive ........................... C-1

Use the flash tools to update the BIOS .......................................... C-2

Restart the computer (booting from the HDD) .............................. C-2

Introduction

Overview 1 - 1

1.Introduction

Chapter 1: Introduction

Overview

This manual covers the information you need to service or upgrade the N240BU / N241BU series notebook computer. Information about operating the computer (e.g. getting started, and the Setup utility) is in the User’s Manual. Information about dri-vers (e.g. VGA & audio) is also found in the User’s Manual. The manual is shipped with the computer.

Operating systems (e.g. Window 8.1, etc.) have their own manuals as do application softwares (e.g. word processing and database programs). If you have questions about those programs, you should consult those manuals.

The N240BU / N241BU series notebook is designed to be upgradeable. See Disassembly on page 2 - 1 for a detailed description of the upgrade procedures for each specific component. Please take note of the warning and safety information indicated by the “” symbol.

The balance of this chapter reviews the computer’s technical specifications and features.

Introduction

1 - 2 Specifications

1.Introduction

Specifications



Latest Specification Information

The specifications listed here are correct at the time of sending them to the press. Certain items (particularly processor types/speeds) may be changed, delayed or updated due to the manufacturer's release schedule. Check with your service center for more details.



CPU

The CPU is not a user serviceable part. Accessing the CPU in any way may violate your warranty.

Processor Options

Intel® Core™ i7 Processor

i7-7500U (2.70GHz)

4MB Smart Cache, 14nm, DDR4-2133MHz, TDP 15W Intel® Core™ i5 Processor

i5-7200U (2.50GHz)

3MB Smart Cache, 14nm, DDR4-2133MHz, TDP 15W Intel® Core™ i3 Processor i3-7100U (2.40GHz) 3MB Smart Cache, 14nm, DDR4-2133MHz, TDP 15W

BIOS

64Mb SPI Flash ROM AMI BIOS

Memory

Two 260 Pin SO-DIMM Sockets Supporting DDR4 2133 MHz Memory

Memory Expandable up to 32GB (The real memory operating frequency depends on the FSB

of the processor.)

LCD Options

14" (35.56cm), 16:9, HD (1366x768) (Thickness: 3.6mm)/

HD (1920x1080) (Thickness: 3.0mm)

Video Adapter

Intel GPU (CPU integrated) Intel HD Graphics 620

Dynamic Frequency Intel Dynamic Video Memory Technology

Microsoft DirectX®12 Compatible

Storage

One Changeable 2.5" 7mm (h) SATA HDD/SSD (Factory Option) One M.2 SATA/PCIe Gen3 x4 Solid State

Drive (SSD)

Pointing Device

Built-in Touchpad

Keyboard

“WinKey” keyboard (with embedded numeric keypad)

Audio

High Definition Audio Compliant Interface 2 * Built-In Speakers Built-In Microphone (Factory Option) Built-In Array Microphone

Security

Security (Kensington® Type) Lock Slot BIOS Password Intel PTT for Systems Without TPM Hardware

(Factory Option) TPM 2.0

M.2 Slots

Slot 1 for WLAN and Bluetooth Combo Module Slot 2 for SATA/PCIe Gen3 x4 SSD (Factory Option) Slot 3 for 3G/4G Module

Introduction

Specifications 1 - 3

1.Introduction

Interface

One USB 2.0 Port One USB 3.0 (USB 3.1 Gen 1) Port One USB 3.0 (USB 3.1 Gen 1) Type C Port Or

(Factory Option) One USB 3.1 Gen 2 Type C Port One HDMI-Out Port One External Monitor Port One Microphone-In Jack One Headphone-Out Jack One RJ-45 LAN Jack One DC-in Jack

Communication

Built-In Gigabit Ethernet LAN

1.0M HD PC Camera Module (Factory Option) 3G or 4G M.2 Module

WLAN/ Bluetooth M.2 Modules:

(Factory Option) Intel® Wireless-AC 8265 Wireless LAN (802.11ac) + Bluetooth 4.1

(Factory Option) Intel® Wireless-AC 3168 Wireless LAN (802.11ac) + Bluetooth 4.0

Card Reader

Embedded Multi-In-1 Card Reader

MMC (MultiMedia Card) / RS MMC SD (Secure Digital) / Mini SD / SDHC/ SDXC

Power

Full Range AC/DC Adapter AC Input: 100 - 240V, 50 - 60Hz DC Output: 19V, 2.1A (40W)

Removable 4 Cell Smart Lithium-Ion Battery Pack, 32WH (Factory Option) Removable 4 Cell Smart Lithium-Ion Bat-

tery Pack, 44WH (Factory Option) Removable 3 Cell Smart Lithium-Ion Bat-

tery Pack, 24WH

Environmental Spec

Temperature

Operating: 5

°C - 35°C

Non-Operating: -20°C - 60°C

Relative Humidity

Operating: 20% - 80% Non-Operating: 10% - 90%

Dimensions & Weight

340mm (w) * 243.5mm (d) * 22.2mm (h) (Height Excluding Battery Area)

1.8kg (Barebone with 32WH Battery)

Introduction

1 - 4 External Locator - Top View with LCD Panel Open

1.Introduction

External Locator - Top View with LCD Panel Open

Figure 1

Top View

1. PC Camera

2. *PC Camera LED

*When the PC camera is in use, the LED will be illuminated in red.

3. Built-In Microphone

4. LCD

5. Power Button

6. Keyboard

7. Touchpad & Buttons

Introduction

External Locator - Front & Right Side Views 1 - 5

1.Introduction

External Locator - Front & Right Side Views

Figure 2

Front View

1. LED Indicator

Figure 3

Right Side View

1. USB 2.0 Port

2. Multi-in-1 Card Reader

3. External Monitor Port

4. RJ-45 LAN Jack

FRONT VIEW

RIGHT SIDE VIEW

Introduction

1 - 6 External Locator - Left Side & Rear View

1.Introduction

External Locator - Left Side & Rear View

Figure 4

Left Side View

1. Security Lock Slot

2. DC-In Jack

3. HDMI-Out Port

4. Vent

5. USB 3.0/3.1 Port

6. USB 3.0/3.1 Type C Port

7. Microphone-In Jack

8. Headphone-Out Jack

LEFT SIDE VIEW

7 8

Figure 5

Rear View

1. Battery

REAR VIEW

Introduction

External Locator - Bottom View 1 - 7

1.Introduction

External Locator - Bottom View

Figure 6

Bottom View

1. Battery

2. Vent

3. Speakers



Overheating

To prevent your computer from overheating, make sure nothing blocks any vent while the computer is in use.

Introduction

1 - 8 Mainboard Overview - Top (Key Parts)

1.Introduction

Mainboard Overview - Top (Key Parts)

Figure 7

Mainboard Top

Key Parts

Figure 8

Mainboard Bottom

Key Parts

1. KBC-ITE IT8587

2. CPU

3. Memory Slots DDR4 SO-DIMM

4. CMOS Battery

Introduction

Mainboard Overview - Bottom (Key Parts) 1 - 9

1.Introduction

Mainboard Overview - Bottom (Key Parts)

Introduction

1 - 10 Mainboard Overview - Top (Connectors)

1.Introduction

Mainboard Overview - Top (Connectors)

Figure 9

Mainboard Top

Connectors

1. DC-In Jack

2. HDMI-Out Port

3. USB Port 3.0/3.1 Port

4. USB Port 3.0/3.1 Type C Port

5. Microphone-In Jack

6. Headphone-Out Jack

7. SIM Card Reader

8. Keyboard Cable Connector

Introduction

Mainboard Overview - Bottom (Connectors) 1 - 11

1.Introduction

Mainboard Overview - Bottom (Connectors)

Figure 10

Mainboard Bottom

Connectors

1. 3G/4G Card Connector

2. M.2 Card Connectort

3. WLAN Connector

4. HDD Connector

5. Touchpad Connector

6. Speaker Connector

7. Fan Connector

8. LCD Cable Connector

9. CCD Connector

10.Battery Connector

Introduction

1 - 12

1.Introduction

Disassembly

Overview 2 - 1

2.Disassembly

Chapter 2: Disassembly

Overview

This chapter provides step-by-step instructions for disassembling the N240BU / N241BU series notebook’s parts and subsystems. When it comes to reassembly, reverse the procedures (unless otherwise indicated).

We suggest you completely review any procedure before you take the computer apart.

Procedures such as upgrading/replacing the RAM, optical device and hard disk are included in the User’s Manual but are repeated here for your convenience.

To make the disassembly process easier each section may have a box in the page margin. Information contained under the figure # will give a synopsis of the sequence of procedures involved in the disassembly procedure. A box with a  lists the relevant parts you will have after the disassembly process is complete. Note: The parts listed will be for the disassembly procedure listed ONLY, and not any previous disassembly step(s) required. Refer to the part list for the previous disassembly procedure. The amount of screws you should be left with will be listed here also.

A box with a  will also provide any possible helpful information. A box with a  contains warnings.

An example of these types of boxes are shown in the sidebar.



Information



Warning

Disassembly

2 - 2 Overview

2.Disassembly

NOTE: All disassembly procedures assume that the system is turned OFF, and disconnected from any power supply (the battery is removed too).

Maintenance Tools

The following tools are recommended when working on the notebook PC:

• M3 Philips-head screwdriver

• M2.5 Philips-head screwdriver (magnetized)

• M2 Philips-head screwdriver

• Small flat-head screwdriver

• Pair of needle-nose pliers

• Anti-static wrist-strap

Connections

Connections within the computer are one of four types:

Locking collar sockets for ribbon connectors To release these connectors, use a small flat-head screwdriver to

gently pry the locking collar away from its base. When replacing the connection, make sure the connector is oriented in the same way. The pin1 side is usually not indicated.

Pressure sockets for multi-wire connectors To release this connector type, grasp it at its head and gently

rock it from side to side as you pull it out. Do not pull on the wires themselves. When replacing the connection, do not try to force it. The socket only fits one way.

Pressure sockets for ribbon connectors To release these connectors, use a small pair of needle-nose pli-

ers to gently lift the connector away from its socket. When replacing the connection, make sure the connector is oriented in the same way. The pin1 side is usually not indicated.

Board-to-board or multi-pin sockets To separate the boards, gently rock them from side to side as

you pull them apart. If the connection is very tight, use a small flat-head screwdriver - use just enough force to start.

Disassembly

Overview 2 - 3

2.Disassembly

Maintenance Precautions

The following precautions are a reminder. To avoid personal injury or damage to the computer while performing a removal and/or replacement job, take the following precautions:

1. Don't drop it. Perform your repairs and/or upgrades on a stable surface. If the computer falls, the case and other components could be damaged.

2. Don't overheat it. Note the proximity of any heating elements. Keep the computer out of direct sunlight.

3. Avoid interference. Note the proximity of any high capacity transformers, electric motors, and other strong mag- netic fields. These can hinder proper performance and damage components and/or dat a. You should also monitor the position of magnetized tools (i.e. screwdrivers).

4. Keep it dry. This is an electrical appliance. If water or any other liquid gets into it, the computer could be badly damaged.

5. Be careful with power. Avoid accidental shocks, discharges or explosions.

•Before removing or servicing any part from the computer, turn the computer off and detach any power supplies.

•When you want to unplug the power cord or any cable/wire, be sure to disconnect it by the plug head. Do not pull on the wire.

6. Peripherals – Turn off and detach any peripherals.

7. Beware of static discharge. ICs, such as the CPU and main support chips, are vulnerable to static electricity. Before handling any part in the computer, discharge any static electricity inside the computer. When handling a printed circuit board, do not use gloves or other materials which allow static electricity buildup. We suggest that you use an anti-static wrist strap instead.

8. Beware of corrosion. As you perform your job, avoid touching any connector leads. Even the cleanest hands produce oils which can attract corrosive elements.

9. Keep your work environment clean. Tobacco smoke, dust or other air-born particulate matter is often attracted to charged surfaces, reducing performance.

10. Keep track of the components. When removing or replacing any part, be careful not to leave small p arts, such as screws, loose inside the computer.

Cleaning



Power Safety

Warning

Do not apply cleaner directly to the computer, use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer.

Disassembly

2 - 4 Disassembly Steps

2.Disassembly

Disassembly Steps

The following table lists the disassembly steps, and on which page to find the related information. PLEASE PERFORM THE DISASSEMBLY STEPS IN THE ORDER INDICATED.

To remove the Battery: