You may pre-allocate
the file size for the capture file in the VideoView program.
Pre-allocating space on
the hard disk can im-
7
prove the capture quality (particularly of large
capture files), by reducing the amount of work
the hard disk has to do
in finding space for the
video data as it is being
captured.
Video View is a video viewer useful for general purpose video viewing and testing,
and can capture video files to .avi format.
1.Run the Video View program from the St art > Progra ms/All Programs > USB2.0
PC Camera menu (it is recommended that you set the capture file before the
capture process - see Set Capture File below).
2.Go to the Capture menu heading (if you wish to capture audio check “PC Camera
Audio Setup (all camera modules)” on page 7 - 4) and select Start Capture.
3.Click OK (the file location will be displayed in the pop-up box) to start capturing the
video, and press Esc to stop the capture.
Set Capture File
Prior to capturing video files you may Set Capture File... To avoid overwriting files
you can go to the Set Capture File.. option in the File menu, and set the file name
and location before capture. Set the name and location then click Open
(you can
choose Cancel to ignore the file size if prompted).
7 - 8 PC Camera Module
Eliminating Screen Flicker (Video View)
If you find that the video screen in the Video View program is flickering, you can
try to adjust the setting in the Video Capture Filter options.
1.Run the Video View program.
2.Go to Options and scroll down to select Video Capture Filter....
3.Click either 50Hz or 60Hz under Flickering Reduction in Image (tab).
Modules & Options
Figure 7 - 3
Video Capture Filter
7
PC Camera Module 7 - 9
Modules & Options
Zoom (Video View)
If you have enabled digital zoom when installing the 2.0M Pixel Camera driver you
may use the Options > Setting menu to zoom the camera in and out.
Figure 7 - 4
Setting
Snapshot Folder
The Snapshot folder’s
default location is on the
7
desktop. Do not move
this folder or an error
may appear when you
try to take a still picture.
If you accidentally delete or move the folder,
you can create a new
Snapshot folder on the
desktop in order to capture the files.
Figure 7 - 5
Snapshot Folder
7 - 10 PC Camera Module
1.Run the Video View program.
2.Go to Options and scroll down to select Setting.
3.Use the slider to adjust the zoom level, and click OK to save the setting.
Still Image Capture (Video View)
You can capture still images by using the Snapshot command from the Capture
menu.
1.Run the Video View program.
2.Go to Capture and select Snapshot.
3.The picture (in JPEG format) will be placed in the Snapshot folder on the desktop.
802.11 b/g USB WLAN Module
If you have included an 802.11b/g USB Wireless LAN module in your purchase op-
tion, you will have the appropriate software provided for your module.
Before installing the 802.11b/g USB WLAN driver, make sure that the Wireless
LAN module is on. Use the Fn + F11 key combination (see “Function Keys” on
page 1 - 10) to toggle power to the Wireless LAN module. Make sure you install
the drivers in the order indicated in Table 4 - 1, on page 4 - 3.
802.11 b/g WLAN Driver Installation
1.Make sure the module is powered on, and then insert the Device Drivers &
Utilities + User’s Manual CD-ROM into the CD/DVD drive.
2.Click Optional (button).
3.Click 2.Wireless Lan> Yes.
4.Click Finish to complete the installation.
5.The operating system is the default setting for Wireless LAN control in
Windows Vista (see overleaf).
Modules & Options
Wireless Device
Operation Aboard
Aircraft
The use of any portable
electronic transmission devices aboard aircraft is usually prohibited. Make sure
the module(s) are OFF if
you are using the computer
aboard aircraft.
Use the Fn + F11 key combination to toggle power to
the WLAN module, and
check the indicator to see if
the module is powered on
or not (see Table 1 - 5, on
page 1 - 10/Table 1 - 2, on
page 1 - 7).
7
802.11 b/g USB WLAN Module 7 - 11
Modules & Options
Figure 7 - 6
Taskbar Menus
Connecting to a Wireless Network
Make sure the Wireless LAN module is turned on.
1.Click the taskbar wireless icon , and then click Connect to a network (or rightclick the icon , and then click Connect to a network).
Network and
7
Sharing Center
You can also use the
Network and Sharing
Center control panel inWindows (Network and
Internet) to connect to
any available wireless
networks.
Figure 7 - 7
Connect to a
Network
7 - 12 802.11 b/g USB WLAN Module
2.In the Show list, click to choose Wireless from the drop-down menu.
3.A list of currently available networks will appear.
Click icon
Right-click icon
4.Click a network, and then click Connect.
5.If you do not see a network you want to connect to, click Set up a connection or network (a list of options will appear allowing manual searching, and creating a
new network).
6.Move the cursor over the taskbar icon to see the connection status (see below).
Modules & Options
Figure 7 - 8
Connecting
7
Figure 7 - 9
Connection Status
802.11 b/g USB WLAN Module 7 - 13
Modules & Options
7.To disconnect from the wireless network you can click the taskbar wireless icon
, and then select Connect or disconnect to access the network menu, and
click Disconnect (or right-click the icon , and then click Disconnect from).
Security Enabled
Networks
You should try to make
sure that any network you
are connecting to is a secure network.
Connecting to unsecure networks may allow unauthorized access to your
7
computer, documents, websites and files etc.
Click icon
Figure 7 - 10
Disconnecting
7 - 14 802.11 b/g USB WLAN Module
Right-click icon
Windows Mobility Center
The Windows Mobility Center control panel provides an easy point of access for
information on battery status, power plans used and wireless device status etc.
To access the Windows Mobility Center:
1.Click Start, and click Control Panel (or point to Settings and click Control
Panel).
2.Double-click Windows Mobility Center (Mobile PC).
3.Click the button to T urn wireless off/on , or click the icon to access the network
menu.
Modules & Options
Figure 7 - 11
Windows Mobility
Center
802.11 b/g USB WLAN Module 7 - 15
7
Modules & Options
Bluetooth Module
Wireless Device
Operation Aboard
Aircraft
The use of any portable
electronic transmission devices aboard aircraft is usually prohibited. Make sure
the module(s) are OFF if
you are using the computer
aboard aircraft.
7
Use the Fn + F12 key combination to toggle power to
the Bluetooth module, and
check the indicator to see if
the module is powered on
or not (see Table 1 - 5, on
page 1 - 10/ Table 1 - 3, on
page 1 - 7).
Before installing the Bluetooth driver, make sure that the optional Bluetooth mod-
ule is on. Use the Fn + F12 key combination (see “Function Keys” on page 1 - 10)to toggle power to the Bluetooth module. Make sure you install the drivers in the
order indicated in Table 4 - 1, on page 4 - 3.
Bluetooth Driver Installation
1.Make sure the module is powered on, and then insert the Device Drivers &
Utilities + User’s Manual CD-ROM into the CD/DVD drive.
2.Click Optional (button).
3.Click 3.Bluetooth> Yes.
4.Choose the language you prefer, and click OK > Next.
5.Click the button to accept the license agreement, and then click Next.
6.Click Next > Install.
7.Click Finish, and the BlueSoleil icon will appear on the desktop.
8.You can configure the settings at any time by going to the IVT Corpora-
tion BlueSoleil - Main Window (Start > Programs/All Programs > IVT
BlueSoleil > BlueSoleil), or by clicking the desktop icon .
7 - 16 Bluetooth Module
Modules & Options
User Guides & Help
View the BlueSoleil
User Guides from the
Help Menu (or press the
F1 key) in the IVT Corporation BlueSoleil Main Window control
panel.
Click the Help menu
and select Contentsand Index.
Look through GettingStarted or select the appropriate User Guide
from the Contents
menu.
Figure 7 - 12
BlueSoleil Main
Window & Help
Bluetooth Module 7 - 17
7
Modules & Options
Bluetooth Local Area Connection
Disconnecting
In order to have the Local
Area Connection icon display the correct connection
status, you will need to exit
the IVT Corporation Blue-Soleil - Main Window by
clicking the File menu and
selecting Exit (see over).
After exiting the program
7
you can then use the Fn +
F12 key combination to
turn off the Bluetooth module.
If you use the close button,
or turn off the Bluetooth
module (by using the Fn +F12) the icon will not display the correct status
You can check the Bluetooth connection status from the Network and Sharing
Center:
1.Use the Fn + F12 key combination to turn on the Bluetooth module.
2.Run the
3.Click
4.Double-click Network and Sharing Center (Network and Internet).
5.Click Manage network connections.
6.The Bluetooth connection status will then be displayed in the control panel.
IVT Corporation BlueSoleil
Start
, and click
Control Panel
program from the desktop icon or
(or point to
Settings
and click
Control Panel
Start
menu.
).
Figure 7 - 13
Local Area
Connection
7.To disconnect click File from the IVT Corporation BlueSoleil - Main Window,
7 - 18 Bluetooth Module
and select Exit (the Local Area Connection will then display “Network cable
unplugged”).
8.Do not use the close button or Fn + F12 key combination before clicking File >
Exit or the correct status will not be displayed.
9.You can then use the Fn + F12 key combination to turn off the Bluetooth module
(check the LED icon for the Bluetooth module power status).
Modules & Options
Figure 7 - 14
Bluetooth
Disconnected
Bluetooth Module 7 - 19
7
Modules & Options
3.5G Module
Power Safety
Warning
Before you undertake
any installation procedures, make sure that
you have turned off the
power, and disconnected all peripherals and
cables (including telephone lines). It is advis-
7
able to also remove your
battery in order to prevent accidentally turning
the machine on.
Figure 7 - 15
Hard Disk Removal
If you have included an optional 3.5G module (see “Communication” on page A -
3 for specification details) in your purchase option, you will have the appropriate
software provided for your module. Follow the instructions below to install the SIM
card (which will be provided by your service provider), and then install the application.
Before installing the application, make sure that the 3.5G module is on. Use the Fn
+ _() key combination (see “Function Keys” on page 1 - 10) to toggle power
to the 3.5G module. Make sure you install the drivers in the order indicated in
Table 4 - 1, on page 4 - 3.
1.Turn off the computer, and turn it over and remove the battery.
2.Locate the hard disk bay cover and remove screws & .
3.Remove the hard disk bay cover .
4.Grip the tab and slide the hard disk in the direction of arrow to remove it.
3
1
2
4
1
3
2
7 - 20 3.5G Module
4
5.Insert the SIM card as you would into your mobile phone.
6.The 3.5G module is pictured on the left, and the inst alled SIM card on the
right in Figure 7 - 16.
56
Modules & Options
Figure 7 - 16
Module and SIM
Card Location
5
7.Slide the SIMLOCK in the direction of the arrow (Figure 7 - 17) in order to
release the lock and lift it up.
6
7
7
7
Figure 7 - 17
SIMLOCK Unlock
3.5G Module 7 - 21
Modules & Options
Figure 7 - 18
Insert the SIM Card
8.Insert the SIM card as illustrated in (Figure 7 - 18) and close the SIMLOCK.
7
Figure 7 - 19
SIMLOCK Lock
7 - 22 3.5G Module
9.Close the SIMLOCK by pushing it in the direction of the arrow in Figure 7 - 19.
10. Replace the hard disk assembly, cover, screws and battery etc.
3G Watcher Application
With the 3.5G module and SIM card (provided by your service provider) installed
you may then install the 3G Watcher application. The 3.5G Watcher application allows you to directly access your 3.5G internet service from the computer.
3G Watcher Application Installation
1.Make sure the module is powered on, and then insert the Device Drivers &
Utilities + User’s Manual CD-ROM into the CD/DVD drive.
2.Click Optional (button).
3.Click 4.3GWatcher > Yes.
4.Click Next.
5.Choose your region, and click Next.
6.Click the button to accept the license agreement, and then click Next.
7.Click Next > Install.
8.Click Finish, and the 3G Watcher icon will appear on the desktop.
9.You can access the 3G Watcher application from the Start menu (Start > Programs/All Programs > Sierra W ireless > 3G W atcher), or by clicking
the desktop icon .
10. Make sure you enable power to the module by pressing the Fn + _() key
combination (the icon will be green).
Modules & Options
Wireless Device
Operation Aboard
Aircraft
The use of any portable
electronic transmission devices aboard aircraft is usually prohibited. Make sure
the module(s) are OFF if
you are using the computer
aboard aircraft.
Use the Fn + _ (
combination to toggle power to the 3.5G module, and
check the indicator to see if
the module is powered on
or not (see Table 1 - 3, on
page 1 - 7/Table 1 - 5, on
page 1 - 10).
) key
7
3.5G Module 7 - 23
Modules & Options
Connecting to the Service Provider
3G Watcher Online
Help
For further details on the
3G Watcher application
you can access the Online Help from the Help> Help Topics menu.
Click on any topic from
7
the Contents window to
display details.
1.Power on the 3.5G module using the Fn + _() key combination (the icon
will be green).
2.You can access the 3G Watcher application from the Start menu (Start > Programs/All Programs > Sierra Wireless > 3G Watcher), or by clicking the
desktop icon .
3.The software will run and display the service provider name (connection
information is obtained from the SIM card).
Figure 7 - 20
3G Watcher
Figure 7 - 21
Connecting
7 - 24 3.5G Module
4.Click Connect to begin the connection process.
5.The 3G Watcher application will then display the connection information in the
window.
6.When the connection is successful a taskbar notification will appear (as below).
7.You can then access the internet, download e-mail etc. as per any internet
connection.
8.While you are connected the taskbar icon will be green (it will be red when
the program is running but not connected).
9.To disconnect click the Disconnect icon.
Modules & Options
Figure 7 - 22
Connected
Taskbar
Notification
7
Figure 7 - 23
3GWatcher
Connected
10. The program will disconnect from the service provider.
11. The module will still be on, and you will need to press the Fn + _
combination (the icon will be off when disconnected).
() key
3.5G Module 7 - 25
Modules & Options
12. If you click the 3G Watcher close icon a message will be displayed asking you
to click OK to confirm the program exit.
Figure 7 - 24
Exit Warning
13. Exiting the program DOES NOT turn off the 3.5G module, and you will need to press
the
Fn + _
()
key combination to turn off the module (pay careful attention to this
7
aboard aircraft - see
14. If the module is on and the computer enters a power-saving state, then the power
status of the module on resuming from the power-saving state will be as below:
“Wireless Device Operation Aboard Aircraft” on page 7 - 23
).
• If the 3.5G module is on and the computer is Shut Down; the module will be off
when the computer starts up.
• If the 3.5G module is on and the computer enters Sleep; the module will be on
when the computer resumes from sleep.
• If the 3.5G module is on and the computer enters Hibernate; the module will be
off when the computer starts up.
• If the 3.5G module is on and you Restart the computer; the module will be on
when the computer starts up.
7 - 26 3.5G Module
Short Messaging Service
In addition to standard internet services you may also send and receive SMS text
messages using the 3G Watcher program.
Reading SMS Messages
1.The SMS message indicator in the main window will notify you of any new
messages received.
2.Double-click the icon or select Tools > SMS Express.
3.Select the inbox folder and select any message to read it.
4.You cannot receive any new messages if the SIM card becomes full so you will
need to delete some of the messages in order to fee up space on the SIM card.
Modules & Options
Creating and Sending SMS Messages
1.Double-click the icon or select Tools > SMS Express.
2.Select File > New Message or click the New button.
3.Enter the recipient’s number in the To.. field or click the To.. button to select an
entry from the phone book, and click the Message button.
4.Type in the message details in the message body area.
5.Click the Send button (or save the message to send later).
For more details on SMS see 3GWatcher Online Help from the Help > Help Topics menu.
7
3.5G Module 7 - 27
Modules & Options
Help & Manual
Fingerprint Reader Module
If you have included the fingerprint reader in your purchase option you will need to
install the driver as per the instructions below.
Right-click the taskbar icon
to bring up the menu to
select
Help
.
Insert the Device Drivers &
Utilities + User’s Manual
CD-ROM and click Option-
al (button). Click Unlock
(button) and then click
7
5.Fingerprint > Yes.
Click
Documentation
open the folder containing
the manual in .pdf format.
To install the Adobe Acrobat
Reader software to read the
file, i
nsert the Device Driv-
ers & Utilities + User’s Manual CD-ROM and click
User’s Manual (button),
and click Install AcrobatReader (button).
to
Make sure you have administrator’s rights to your computer, and have a Windows
password enabled for full security protection.
Before beginning the enrollment process it is recommended that you go through the
fingerprint tutorial. To run the tutorial click Start > Programs/All Programs >Protector Suite QL > Fingerprint Tutorial after installing the driver.
Fingerprint Reader Driver Installation
1.Insert the Device Drivers & Utilities + User’s Manual CD-ROM into the
2.Click Optional (button).
3.Click 5.Fingerprint> Yes.
4.Click Software Installation.
5.Click Next > Next > Next.
6.Click Finish > Yes to restart the computer.
7 - 28 Fingerprint Reader Module
CD/DVD drive.
User Enrollment
1.Click Start > Programs/All Programs > Protector Suite QL > User Enrollment,
or double click the taskbar icon .
2.On the first run of the program you will be asked to click the button to accept the
license, and then click OK.
3.Click Next and select “Enrollment to the hard disk”, and click Finish.
Modules & Options
4.If you have not set a Windows password you will be prompted to do so (note: If
you have not set a password Protector Suite QL cannot secure access to your
computer).
5.Click Next.
6.You will then be prompted to enter your Windows password.
7.Click Next > Next (if you have the “Run interactive tutorial” tickbox selected you
will run through the Fingerprint Tutorial).
8.Click Next for each window of the tutorial (you can click the button to “skip tutorial” at any time).
Fingerprint Reader Module 7 - 29
Figure 7 - 25
Enroll to Hard Disk
7
Modules & Options
9.Click the button above any of the fingers to begin the enrollment process for that
Fingerprint
Enrollment
Note that it is strongly recommended that you enroll
more than one finger in
case of injury etc.
finger.
10. Swipe the finger three times to enroll that finger.
11. Repeat the process for all the fingers you wish to enroll (see sidebar), and then
click Next.
12. Click Finish.
13. Click any of the headings under “Learn more about:” to get more information on
any topic.
14. Click Close.
7
Figure 7 - 26
Fingerprint
Enrollment
15. Restart the computer.
16. Right-click the taskbar icon to bring up the menu that allows you to Edit
Fingerprints, Start Control Center, access the Help menu etc. You can also run
7 - 30 Fingerprint Reader Module
the Control Center etc. from the Protector Suite QL item in the Programs/All
Programs menu.
17. See “Help & Manual” on page 7 - 28 for further details.
18. If you swipe your finger over the reader at any time you can access the Biomenu
to lock the computer, register websites, open the Control Center and access
the Help menu.
19. The Control Center allows you to change the Settings, enroll Fingerprints and
get Help.
Modules & Options
Figure 7 - 27
Control Center &
Biomenu
7
Fingerprint Reader Module 7 - 31
Troubleshooting
Chapter 8: Troubleshooting
Overview
Should you have any problems with your computer, before consulting your service representative, you may want
to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This
can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these
pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
If all else fails, talk to your service representative. You should also make a record of what happened and what
remedies you tried.
Of course, if something goes wrong, it will happen at the most inconvenient time possible, so y ou should preview
this section just in case. If, after you’ve tried everything, and the system still won’t cooperate, try turning it off
for a few minutes and then rebooting. You will lose any unsaved data, but it may start working again. Then call
your service representative.
8
Overview 8 - 1
Troubleshooting
Basic Hints and Tips
Many of the following may seem obvious but they are often the solution to a problem when your computer appears not to be working.
• Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip,
make sure it is actually working. Check the LED Power & Communication Indicators (see “LED Indica-
tors” on page 1 - 7) to see the computer’s power status.
• Connections - Check all the cables to make sure that there are no loose connections anywhere.
• Power Savings - Make sure that the system is not in Hibernate or Sleep mode by pressing the keys config-
ured in your Power Options (see “Power-Saving States” on page 3 - 6), the Fn + F4 key combination, or
power button to wake-up the system.
• Brightness - Check the brightness of the screen by pressing the Fn + F8 and F9 keys to adjust the bright-
8
ness.
• Display Choice - Press Fn + F7 to make sure the system is not set to “external only” display.
• Boot Drive - Make sure there are no optical media and/or USB storage devices in any connected drive
(this is a common cause of the message “Invalid system disk - Replace the disk, and then press any key” /
“Remove disks or other media. Press any key to restart”).
8 - 2 Basic Hints and Tips
Troubleshooting
Backup and General Maintenance
•Always backup your important data, and keep copies of your OS and programs safe, but close to hand.
Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g. in a CD wal-
let.
• Run maintenance programs on your hard disk and OS as often as you can. You may schedule these pro-
grams to run at times when you are not using your computer. You can use those that are provided free with
your OS, or buy the more powerful dedicated programs to do so.
• Write down your passwords and keep them safe (away from your computer). This is especially important if
you choose to use a Supervisor password for the BIOS (see
2).
“The Power-On Self Test (POST)” on page 5 -
• Keep copies of vital settings files such as network, dialup settings, mail settings etc.(even if just brief notes).
Warranty
The CPU is not a user serviceable part. Opening this compartment, or accessing the CPU in any way, may violate your warranty.
Backup and General Maintenance 8 - 3
8
Troubleshooting
Viruses
• Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses
to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm
your computer and cause you to lose data. Anti-Virus programs are commercially available and the defini-tionsfile updates are usually downloadable directly from the internet.
• Be careful when opening e-mail from sources you don’t know. Viruses are often triggered from within e-
mail attachments so take care when opening any attached file. You can configure most Anti-Virus pro-
grams to check all e-mail attachments. Note: You should also beware of files from people you know as the
virus may have infected an address book and been automatically forwarded without the person’s knowledge.
information which allows you to startup your computer) handy. You may refer to your OS’s documentation
for instructions on how to make one, and many Anti-Virus programs will also provide such a disk (or at
least instructions on how to make one).
8 - 4 Viruses
Troubleshooting
Upgrading and Adding New Hardware/Software
• Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are
doing, otherwise you will risk severely damaging your system.
• Don’t open your computer or undertake any repair or upgrade work if you are not comfortable with what
you are doing.
• Read the documentation. W e can assume, since you are reading this that you are looking at the computer’s
manual, but what about any new peripheral devices you have just purchased? Many problems ar e caused by
the installation of new hardware and/or software. Always refer to the documentation of any new hardware
and/or software, and pay particular attention to files entitled “READ ME” or “READ ME FIRST”.
• When installing a new device always make sure the device is powered on, and in many cases you will need
to restart the computer. Always check that all the cables are correctly connected.
• Make sure you have installed the drivers for any new hardware you have installed (latest driver files are
usually available to download from vendor’s websites).
Upgrading and Adding New Hardware/Software 8 - 5
8
Troubleshooting
• Thoroughly check any recent changes you made to your system as these changes may affect one or more
system components, or software programs. If possible, go back and undo the change you just made and see
if the problem still occurs.
• Don’t over complicate things. The less you have to deal with then the easier the source of the problem may
be found; Example - if your computer has many devices plugged into its ports, and a number of programs
running, then it will be difficult to determine the cause of a problem. T ry d isconnecting all of the devices and
restarting the computer with all the peripheral devices unplugged. A process of elimination (adding and
removing devices and restarting where necessary) will often find the source of a problem, although this may
be time consuming.
8
8 - 6 Upgrading and Adding New Hardware/Software
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