FCC ID:2ATS9-7129
FLOW II
WIRELESS HYBRID NOISE CANCELING HEADPHONE
ENGLISH
Quick Start Guide | User Manual | Warranty Card
FLOW II
CONTENTS
INTRODUCTION
QUICK START GUIDE
USER MANUAL
1. Bluetooth pairing
2. Bluetooth music control
3. Bluetooth call control
4. Noise Cancellation Mode and Ambient Mode
5. Conversation Mode
6. Google Assistant
7. Charging
8. LED Behavior
9. Specifications
WARRANTY
NOTICE
2
3
4
5
5
6
6
8
8
9
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INTRODUCTION
Box contents
User
manual
7
7
FLOW II Wireless hybrid
noise canceling headphone
Audio cable
3.5mm to 3.5mm
Overview
L
Carrying
case
In-flight
adapter
R
Charging cable
USB-C to USB-A
Google Assistant
button
ANC button
Power button
Multifunction
touch pad
Audio mode LED
Power LED
USB-C connector
3.5mm line-in jack
2
Bluetooth
Cleer FLOW II
Bluetooth Bluetooth
ON
Bluetooth
Cleer FLOW II
Bluetooth Bluetooth
ON
PAIR
FLOW II
FLOW II
QUICK START GUIDE
L
Bluetooth
Cleer FLOW II
PAIR
00:02
>
1. Press the power button for 2 seconds
to turn on your FLOW II
* FLOW II will go into pairing mode
automatically when powered ON for
the first time (if you need to manually
go into pairing mode, please follow the
steps on page 4)
** FLOW II will automatically connect to
the last connected device if it is in
range and available for pairing
2. Find “Cleer FLOW II” on the Bluetooth
device list
3. Choose “PAIR” to connect
1. Bluetooth pairing
>
00:05
Google Assistant
Cleer FLOW II
Battery 100%
CONNECT CANCEL
>
00:05
USER MANUAL
Google Fast Pair
1. FLOW II is OFF. Press the power button
until the LED blinks white and red
2. “Cleer FLOW II” will appear in the
Google Fast Pair pop-up window
3. Connect your FLOW II
*For devices that support Google Fast Pair 2.0 or
higher only
Or
Pairing Mode
1. FLOW II is OFF. Press the power button
until the LED blinks white and red
2. Find “Cleer FLOW II” on the Bluetooth
device list
3. Choose pair to connect
4. Enjoy your FLOW II
3 4
FLOW II
FLOW II
USER MANUAL
2. Bluetooth music control
L
Volume
+
Volume -
Press
twice
x2
3. Bluetooth call control
Press
once
x1
Press
twice
x2
Press
and
hold
Play/Pause
Cancel the call (outgoing call)
Answer the call (incoming call)
Hang up the call (call is active)
On-hold for 1st call and answer 2nd
call (2nd incoming call ringing)
Hang up the current active call and
switch to another call (both 1st call
and 2nd call are active)
Switch the call between FLOW II
and the phone (call is active, no
second call)
Reject the call
Reject the 2nd incoming call
(for 2nd incoming call ringing)
Switch between 1st call and 2nd call
(both 1st call and 2nd call are active)
Next
track
L
L
*Touch control are only
active when FLOW II is
powered ON
**Calls can be answered by
pressing the left ear cup as
shown when powered ON. If
wired for passive listening
and powered OFF, calls
have to be answered on the
phone, but communication
can be done via FLOW II
Previous
track
USER MANUAL
4. Noise Cancellation Mode and Ambient Mode
ANC button
Press
once
x1
Noise Cancellation Mode: Our hybrid noise canceling
technology and optimized passive isolation can
suppress (~30dB) wide-band ambient noise
Ambient Mode: Allows you to hear sounds around you
even while wearing your FLOW II
L
*FLOW II is set to Noise Cancellation Mode when
powered ON
5. Conversation Mode
Toggle between Noise Cancellation
Mode and Ambient Mode
FLOW II will lower the
volume and go into Ambient
Mode while you place your
hand on the left ear cup - for
quick conversations with
flight attendants or people
around you
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FLOW II
FLOW II
USER MANUAL
6. Google Assistant
Google Assistant button
Press
once
x1
Press
twice
x2
Press
and
hold
* You can play back music or look for information by
talking to FLOW II to operate a smartphone or tablet
(Android TM 5.0+/iOS 9.3 or higher) equipped with the
L
7. Charging
Google Assistant app.
** When using an iOS smartphone or tablet, install the
Google Assistant app in advance.
*** Connect the smartphone or tablet to the Internet.
FLOW II cannot connect to the Internet directly.
Fetch the Google assistant
Stop the Google assistant from
making announcements
Speak to the Google assistant
Connect FLOW II to a power source with
the provided USB-C cable
10 minutes of charge time equals 2 hours
of playtime. Up to 20 hours of playtime
even with BT and ANC on
8. LED Behavior
L
9. Specifications
Driver size:
Audio CODEC support:
Frequency response range:
Connections:
Battery:
Quick charge battery:
Playtime (BT+ANC):
Support:
Bluetooth transmitter
frequency range:
Weight:
Voice service:
USER MANUAL
Noise cancellation on
Ambient on
Power on
Power o
Power on but not connected with any device
Power on connected with device
Pairing mode
Battery low
Charging (battery level 0-49%)
LED OFF
40mm Ironless™ Driver
SBC, AAC, aptX, aptX HD, LDAC
20-40KHz (Line in) /20- 20KHz (Bluetooth)
USB Type-C cable for charging; 3.5mm to 3.5mm cable
for audio
Rechargeable lithium ion rectangle cell (3.7V, 800mAh)
Less than 2 hours for a full charge (when charging unit
via USB type C cable). 10 min of charge time equals 2
hours of playtime. Full charge in <2 hour
(with USB-C cable)
Up to 20 hours
BT 4.2, SPP v1.0, HFP v1.6, A2DP v1.3.1, AVRCP v1.6
2.402-2.480GHz
327g
Google Assistant
Charging (battery level 50-99%)
Battery fully charged
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FLOW II
FLOW II
WARRANTY
Cleer Limited Warranty
Cleer Limited warrants this product against defects in material or workmanship for (1) year as set forth below
when purchased directly from Cleer Limited or a Cleer Limited retailer. Pursuant to this Limited Warranty,
Cleer Limited will, at its option, (i) repair the product using new or refurbished parts or (ii) replace the product
with a new or refurbished product. For purposes of this Limited Warranty, “refurbished” means a product or
part that has been returned to its original specifications. In the event of a defect, these are your exclusive
remedies.
Labor: For a period of (1) year from the original date of purchase of the product (“Labor Warranty”), Cleer
Limited will, at its option, repair or replace with new or refurbished product, product determined to be
defective. If Cleer Limited elects to replace the product after this Labor Warranty has expired but while the
parts warranty is still in eect, it will do so for the applicable labor charge.
Parts: For a period of (1) year from the original date of purchase of the product (“Parts Warranty”), Cleer
Limited will supply new or refurbished replacement parts in exchange for parts determined to be defective.
This Limited Warranty covers only the hardware components packaged with the Product. It does not cover
technical assistance for hardware or software usage and it does not cover any software products whether or
not contained in the Product; any such software is provided “AS IS” unless expressly provided for in any
enclosed software Limited Warranty. Please refer to the End User License Agreements included with the
Product for your rights and obligations with respect to the software.
Instructions: To obtain warranty service, you must deliver the Product, freight prepaid, in either its original
packaging or packaging aording an equal degree of protection to the original Cleer Limited retailer (point
of purchase) or Cleer Limited Customer Service. It is your responsibility to backup any data, software or
other materials you may have stored or preserved on your unit. It is unlikely that such data, software or other
materials will be lost or reformatted during service and Cleer Limited will not be responsible for any such
damage or loss. A dated purchase receipt from Cleer Limited or a Cleer Limited retailer is required. For
specific instructions on how to obtain warranty service for your product,
Visit the Cleer Limited website: www.cleeraudio.com
Following warranty service your original Product or a replacement Product will be returned to you as your
Product was configured when originally purchased.
WARRANTY
numbers have been removed or defaced from such Product; (i) modifications, alterations or repairs to the
Product made by a party other than Cleer Limited or a party authorized by Cleer Limited; (j) any failure by
End User or a third party to comply with environmental and storage requirements for the Product specified
by Cleer Limited, including, without limitation, temperature or humidity ranges; or (k) use of the Product in
combination with any third-party devices or products that have not been provided or recommended by
Cleer Limited.
LIMITATION ON DAMAGES: CLEER LIMITED SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT.
DURATION OF IMPLIED WARRANTIES: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED TO THE DURATION OF THIS WARRANTY.
DISCLAIMER: THE LIMITED WARRANTY SET FORTH HEREIN IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES OR CONDITIONS RELATING TO THE PRODUCT, WHETHER EXPRESS OR IMPLIED, AND
CLEER LIMITED EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS WHETHER
EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING OUT OF
COURSE OF DEALING OR USAGE OF TRADE AND AGAINST HIDDEN DEFECTS, TO THE FULLEST
EXTENT PERMITTED BY LAW. CLEER LIMITED DOES NOT WARRANT THAT THE PRODUCT WILL MEET
CUSTOMER’S REQUIREMENTS OR THAT USE OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR
FREE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM CLEER LIMITED
OR ELSEWHERE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS WARRANTY.
Repair / Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part or
replacement product for the remainder of the original Limited Warranty period or for (90) days, whichever is
longer. Any parts or product replaced under this Limited Warranty will become property of Cleer Limited.
This Limited Warranty shall not apply to: (a) consumable parts, such as batteries that are designed to
diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) cosmetic
damage, including but not limited to scratches, dents and broken plastic on ports; (c) defects caused by
normal wear and tear or otherwise due to the normal aging of the device; (d) damage caused by accident,
negligence, abuse, misuse, fire, earthquakes, acts of God or damage resulting from liquid outside of the
approved levels; (e) damage caused by operating the device outside Cleer Limited published guidelines; (f)
damage caused by service performed by anyone who is not a representative of Cleer Limited or a Cleer
Limited authorized service provider; (g) Products whose seals are tampered; (h) Products whose serial
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FLOW II
FLOW II
NOTICE
Recycling
Your product is designed and manufactured with high quality materials and components,
which can be recycled and reused. When you see the crossed out wheel bin symbol attached
to a product, it means the product is covered by the European Directive 2002/96 EC:
Never dispose of your product with other household waste. Please inform yourself about the
local rules on the separate collection of electrical and electronic products. The correct
disposal of your old product helps prevent potentially negative consequences on the
environment and human health. Your product contains batteries covered by the European
Directive 2006/66/EC, which cannot be disposed of with normal household waste.
The device complies with RF specifications when the device used at 0mm from your body. Hereby, Cleer
Limited. Declares that the product compliance with essential requirements and other relevant provisions of
Directive 2014/53/EU.
Compliance with FCC rules
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment does cause
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Consult the dealer or an experienced radio/TV technician for help.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure requirement.
The device can be used in portable exposure condition without RF restriction.
NOTICE
Register your product and get support at www.cleeraudio.com
©2019 Cleer Limited. All rights reserved.
Google, Google Play, and related marks and logos are trademarks of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use
of such marks by Cleer Limited is under license. Other trademarks and trade names are those of their
respective owners.
Qualcomm aptX is a product of Qualcomm Technologies International, Ltd. Qualcomm is a trademark of
Qualcomm Incorporated, registered in the United States and other countries, used with permission. aptX is
a trademark of Qualcomm Technologies International, Ltd., registered in the United States and other
countries, used with permission.
Made in China.
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THE
MOMENT
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www.cleeraudio.com
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