FCC ID:2AETW-1293
1 - ALLY product
True Wireless Headphone
Model Name:ALLY
• 1.1 - Case and earbuds
Micro USB Battery indicator
Touch controls
• 1.2 - Ear-tips and ear-wings
N, S, M and LXS, S, M and L
2 - How to use
2.1
2.2
ON
PAIRING CONNECTED
x2 +<2s
• Take out either earbud from the charge case
• Enter pairing mode automatically
• Get Connected
Remark: To enter pairing mode manually in case
3 - How to t
2
1
4 - Operations
Use case
Play / pause music
Answer call
Reject call
End call
Activate voice assitant
Cancel voice assitant
State Event Behavior/indication
Music playback Play / pause music
Incoming call
Incoming call
During call
Any states except call
During
voice assitant
x2
x2
+<2s
x2
+<2s
x2
Bluetooth pairing
Pairing history
is empty
Any states except call
Automatically
x3
+<2s
When earpiece taken
out from charging box
and the pairing history
is empty, it should
enter Bluetooth pairing
mode automatically.
Enter Bluetooth
pairing mode manually
5 - LED behavior
• 5.1 - Earbud
State
Power ON (Not connected)
Power ON (connected)
Pairing mode
Incoming call
Low battery
Charging
Charging complete
LED behaviors
Blinking
Steady
• 5.2 - Charge case
State
Battery level 100%
Battery level 50%-99%
Battery level 25%-50%
Battery level 1%-25%
LED behaviors
6 - Specications
• Bluetooth version: V5.0
• Bluetooth transmission power: <9.5dBm
• Bluetooth transmission frequency: 2.402-2.480GHz
• Bluetooth range: approximately 30 feet (10 meters)
• Bluetooth prole support: A2DP v1.3, AVRCP v1.6, HFP v1.7, HSP v1.2
• Audio CODEC support: SBC, AAC, aptX
• Voice service support: Alexa Voice Service
• Battery size: Lithium-ion 3.7V, 85mA (per earbud); Lithium-ion polymer 3.7V 545mA
(case)
• Battery life: up to 10-hours, up to 20-hour additional charge via charging case
• Battery charging: Quick Charge: a 5-minute charge delivers up to 1-hour playback;
under 2-hours for a full charge (when charging unit via micro-USB cable and
charging case)
• Driver unit: 5.8mm, Dynamic Driver
• Frequency response: 20-20,000Hz
• Water resistance rating: IPX5
• Dimensions (case): approximately 72.5x28.7x39mm
• Weight: 6g (per earpiece), 62.5g (both earpieces and case)
Cleer Limited Warranty
(United States Only)
Cleer Limited warrants this product against defects in material or
workmanship for (1) year as set forth below when purchased directly
from Cleer Limited or a Cleer Limited retailer. Pursuant to this Limited
Warranty, Cleer Limited will, at its option, (i) repair the product using new
or refurbished parts or (ii) replace the product with a new or refurbished
product. For purposes of this Limited Warranty, “refurbished” means a
product or part that has been returned to its original specications. In the
event of a defect, these are your exclusive remedies.
Labor: For a period of (1) year from the original date of purchase of the
product (“Labor Warranty”), Cleer Limited will, at its option, repair or replace
with new or refurbished product, product determined to be defective. If
Cleer Limited elects to replace the product after this Labor Warranty has
expired but while the parts warranty is still in eect, it will do so for the
applicable labor charge.
Parts: For a period of (1) year from the original date of purchase of the
product (“Parts Warranty”), Cleer Limited will supply new or refurbished
replacement parts in exchange for parts determined to be defective.
This Limited Warranty covers only the hardware components packaged
with the Product. It does not cover technical assistance for hardware or
software usage and it does not cover any software products whether or
not contained in the Product; any such software is provided “AS IS” unless
expressly provided for in any enclosed software Limited Warranty. Please
refer to the End User License Agreements included with the Product for
your rights and obligations with respect to the software.
Instructions: To obtain warranty service, you must deliver the Product,
freight prepaid, in either its original packaging or packaging aording an
equal degree of protection to the original Cleer Limited retailer (point of
purchase) or Cleer Limited Customer Service. It is your responsibility to
backup any data, software or other materials you may have stored or
preserved on your unit. It is unlikely that such data, software or other
materials will be lost or reformatted during service and Cleer Limited will
not be responsible for any such damage or loss. A dated purchase receipt
from Cleer Limited or a Cleer Limited retailer is required. For specic
instructions on how to obtain warranty service for your product,
Visit the Cleer Limited website: www.cleer.us
Or call Cleer Limited Customer Service at:
1 888 672 5337 (67 CLEER)
For an accessory or part not available from your authorized dealer call: 1
Following warranty service your original Product or a replacement Product
888 672 5337 (67 CLEER)
will be returned to you as your Product was congured when originally
purchased.
Repair / Replacement Warranty: This Limited Warranty shall apply to any
repair, replacement part or replacement product for the remainder of the
original Limited Warranty period or for (90) days, whichever is longer. Any
parts or product replaced under this Limited Warranty will become property
of Cleer Limited
This Limited Warranty shall not apply to: (a) consumable parts, such as
batteries that are designed to diminish over time, unless failure has
occurred due to a defect in materials or workmanship; (b) cosmetic
damage, including but not limited to scratches, dents and broken plastic on
ports; (c) defects caused by normal wear and tear or otherwise due to the
normal aging of the device; (d) damage caused by accident, negligence,
abuse, misuse, re, earthquakes, acts of God or damage resulting from
liquid outside of the approved levels; (e) damage caused by operating the
device outside Cleer Limited published guidelines; (f) damage caused by
service performed by anyone who is not a representative of Cleer Limited
or a Cleer Limited authorized service provider; (g) Products whose seals
are tampered; (h) Products whose serial numbers have been removed or
defaced from such Product; (i) modications, alterations or repairs to the
Product made by a party other than Cleer Limited or a party authorized
by Cleer Limited; ( j) any failure by End User or a third party to comply with
environmental and storage requirements for the Product specied by Cleer
Limited, including, without limitation, temperature or humidity ranges; or (k)
use of the Product in combination with any third-party devices or products
that have not been provided or recommended by Cleer Limited. This
Limited Warranty is valid only in the United States.
LIMITATION ON DAMAGES: CLEER LIMITED SHALL NOT BE LIABLE FOR
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
DURATION OF IMPLIED WARRANTIES: EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED TO THE DURATION OF THIS WARRANTY.
DISCLAIMER: THE LIMITED WARRANTY SET FORTH HEREIN IS
EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS
RELATING TO THE PRODUCT, WHETHER EXPRESS OR IMPLIED, AND
CLEER LIMITED EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND
CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING
ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT,
FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING
OUT OF COURSE OF DEALING OR USAGE OF TRADE AND AGAINST
HIDDEN DEFECTS, TO THE FULLEST EXTENT PERMITTED BY LAW.
CLEER LIMITED DOES NOT WARRANT THAT THE PRODUCT WILL MEET
CUSTOMER’S REQUIREMENTS OR THAT USE OF THE PRODUCT WILL
BE UNINTERRUPTED OR ERROR FREE. NO ADVICE OR INFORMATION,
WHETHER ORAL OR WRITTEN, OBTAINED FROM CLEER LIMITED OR
ELSEWHERE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN
THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or allow limitation on how long an implied
warranty lasts, so the above limitations or exclusions may not apply to you.
This Limited Warranty gives you specic legal rights and you may have
other rights which vary from state to state.
NOTICE
Recycling
Your product is designed and manufactured with high quality materials and
components, which can be recycled and reused. When you see the crossed
out wheel bin symbol attached to a product, it means the product is covered
by the European Directive 2002/96 EC:
Never dispose of your product with other household waste. Please inform
yourself about the local rules on the separate collection of electrical and
electronic products. The correct disposal of your old product helps prevent
potentially negative consequences on the environment and human health.
Your product contains batteries covered by the European Directive 2006/66/
EC, which cannot be disposed of with normal household waste.
Federal Communication Commission (FCC) Radiation Exposure Statement
The device has been evaluated to meet general RF exposure requirement, The
device can be used in portable exposure condition without restriction Federal
Communication Commission (FCC) Radiation Exposure Statement Power is so
low that no RF exposure calculation is needed.
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
NOTE: The manufacturer is not responsible for any radio or TV interference caused
by unauthorized modifications or changes to this equipment. Such modifications or
changes could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
‐
Reorient or relocate the receiving antenna.
‐ Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
‐
receiver is connected.
‐Consult the dealer or an experienced radio/TV technician for help.
Register your product and get
support at www.cleer.us
American importer information:
Company Name: Cleer,Inc.
Company Address: 11440 West Bernardo Court, Suite
274 San Diego, CA 92127
Name: Andy Ho
Title: Global senior Product line manager
Email Address: andyho@cleer.us
©2018 Cleer Limited. All rights reserved - Made in China
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by Cleer Limited is under license. Other trademarks
and trade names are those of their respective owners.
01
USER MANUAL
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