en04d441.fm, 07.04.2011 PL12EN-1001 2011-04 59
Troubleshooting
4
4 Troubleshooting
Problem Possible cause Corrective Action
General
No parameter is displayed in the Basic
Application Builder.
Rundown sequence
other than two-stage
SEQ 11/30 or SEQ 11/
50 is programmed.
➔ Use Standard Application Builder to display
and edit the parameter.
Not all or none of data
in Archive is displayed.
Filter active.
➔ Press <Filter> and check whether any filter
parameter is active.
Other tools of this controller are used more
frequently.
➔ The controller stores the most recent run-
downs, independent of the tools.
Digital +24 V outputs
not active.
Output parameter is not
configured.
➔ In the Advanced Application Builder >Outputs
screen of the controller, check that the signal is
programmed to correspond to the output.
Hardware connection is
incorrect.
➔ Check if the connection is set up, see
2.1.2 Primary/Master Configuration, page 21,
2.1.3 Secondary Configuration, page 23,
3.4.2 Inputs, page 37,
3.4.3 Outputs, page 37
Problem Possible cause Action
General – Tool
Tool does not start if
reverse switch is active.
Backoff speed parameter is set to 0 rpm.
➔ Adjust the backoff speed value in the Standard
Application Builder screen of the controller.
Tool light not active. Deactivated by param-
eter setting.
➔ Adjust the parameter for Tool light in
Advanced > Tool Settings screen of the controller.
Operating menu of tool
not, or only partly,
enabled.
Disabled by parameter
setting.
➔ Activate the Enable Tool menu parameter in
the Advanced > Tool Settings menu of the controller.
Free speed is too low. Battery voltage is too
low.
➔ Use a fully charged battery.
Could not reach the
expected number of
rundowns with one
battery charge.
Battery is not fully
charged.
➔ Use only fully charged batteries.
Low voltage warning is
not set to minimum
value.
➔ In the Tool Setup > Tool settings screen of the
controller, set the value for Low Level to 17.5
Volts.
During tightening
sequence, high torque
is required, for example
with coated screws.
➔ If high torque is required for a longer period of
time, e.g. for several turns, then the number of
rundowns with one battery charge is significantly reduced.
Battery has already
cycled too often.
➔ After 800 charge cycles the capacity is
reduced to about 60%.