ClearVoice 50, 100, 200 User Manual
THE FEATURE ORIENTED PHONE SYSTEM
FOR EVERY HOME
With exclusive Emergency Help System
you can Call-4-Help with a press of a button
Hear who is calling
before you decide to answer an incoming phone call*
Answer your phone and speak hands-free
even if you can’t get to the phone**
USER MANUAL ClearVoice 50™
ClearVoice 100™
ClearVoice 200™
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PQRS
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JKL
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TUV
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DEF
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MNO
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WXYZ
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MENU
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FLASH
HOLD
REDIAL
SPEAKER
LOUD
EXIT
A Quality Of Life Product
TM
CLIP
LOUD LOW
HANDSET
CALL
BACK
DELETE
SCROLL
CALL#
AM
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CLIP
NEW
REPEAT
VOICE
Consumer Helpline 1-888-558-7420
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TABLE OF CONTENTS
Important Safety Instructions ...........................................................................................................2
Safety Instruction for Batteries .........................................................................................................2
Installation Instructions .....................................................................................................................2
Important Notes ..................................................................................................................................3
FCC Wants You to Know.....................................................................................................................3
Service ................................................................................................................................................4
General Information ...........................................................................................................................4
About Your Unit...................................................................................................................................4
Location of Controls ..........................................................................................................................5
Installation ..........................................................................................................................................6
Where to install this feature-oriented telephone / Installing batteries / To replace the battery of
the remote pendant: ClearVoice 100™ and ClearVoice 200™ / Choose your location / Connecting
the ClearVoice 50, 100 or 200 / Wall Mounting
Special highlight Features.................................................................................................................8
Setting Up to Use All the Features of Your Unit ...............................................................................9
Setting the language / Setting the LCD contrast / Setting the TIME and DATE / Setting the
Tone/Pulse / Setting the Ringer Tone / Setting the Voice ON/OFF / Ringer Volume Control /
Handset Volume Control/Tone Receiving Adjustment
Using the Telephone.........................................................................................................................12
Dialling a Call / Pre Dialing a Call / Receiving a Call / Speaker Volume Control / Redial /
Pause / Hold / Flash / Hearing Aid Compatibility / Important Features of your telephone /
Phone Book / Storing up to 30 telephone numbers in the phone book including emergency nos.
to be called in an emergency / To review the Phone Book Memory / To dial the displayed
telephone number of Phone Book Memory / Recording/Editing/Deleting voice prompt of name
of phone book / To Edit the Phone Book Memory / To Delete the Phone Book Memory
Emergency Features ........................................................................................................................17
Emergency Help System / Emergency Message / Phone Book (Emergency Nos.) / To review
the Phone Book Memory / To dial and check a displayed emergency telephone number from the
Phone Book Memory / Recording/Editing/Deleting voice prompt of name of phone book / To
Edit the Phone Book Memory / To Delete the Phone Book Memory / To Store Numbers hotkey
and / To activate the Emergency Help System / Important Information about EmergencyHelp
System / Checking the Range of the Dual Wireless Help Pendant (CV 112)
The Caller ID .....................................................................................................................................24
Receiving a Call (the telephone can store up to 64 calls) / Viewing the Caller ID Memory / Erase
the Caller ID Memory / Call Back (Redial) from the Caller ID Memory / Copy from the Caller ID
to the Phone Book / Important Review
In Case of Difficulty ..........................................................................................................................26
Limited Ninety-Day Warranty...........................................................................................................27
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IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry
tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire.
They may explode. Check with local codes for possible special disposal instructions.
5. Plug the adaptor to the socket-outlet that near the equipment and shall be easily accessible.
SAVE THESE INSTRUCTIONS
SAFETY INSTRUCTION FOR BATTERIES
CAUTION:
TO REDUCE THE RISK OF FIRE OR INJURY TO PERSONS, READ AND FOLLOW THESE
INSTRUCTIONS.
1. Use only 4 x AA alkaline battery. Pendant uses a 12V alkaline battery.
2. Do not dispose of the batteries in a fire. The cell may explode. Check with local codes for possible
special disposal instructions.
3. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the
eyes or skin. It may be toxic if swallowed.
4. Exercise care in handling battery in order not to short the battery with conduction materials such as
rings, bracelets and keys. The battery or conductors may overheat and cause burns.
5. Do not attempt to recharge the battery identified for use with this product. The battery may leak
corrosive electrolyte or explode.
6. Do not attempt to rejuvenate the battery identified for use with this product by heating them. Sudden
release of the battery electrolyte may occur causing burns or irritation to eyes or skin.
7. When inserting battery into this product, the proper polarity or direction must be observed. Reverse
insertion of the battery can cause charging, and that may result in leakage or explosion.
8. Remove the battery from this product if the product will not be used for a long period of time (several
months or more) since during this time the battery could leak in the product.
9. Discard “dead” battery as soon as possible since “dead” battery are more likely to leak in a product.
10. Do not store this product, or the battery identified for use with this product, in high-temperature
areas. A battery that is stored in a freezer or refrigerator for the purpose of extending shelf like
should be protected from condensation during storage and defrosting. The battery should be stabilized
at room temperature prior to use after cold storage.
SAVE THESE INSTRUCTIONS
INSTALLATION INSTRUCTIONS
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected
at the network interface.
4. Use caution when installing or modifying telephone lines.
NOTE: Refer to “FCC Wants You To Know” section before connection to telephone.
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IMPORTANT NOTES
• The telephone portion of your dialer/message console has been tested and found to comply with
all applicable UL and FCC standards.
• This product is not a security system or an emergency service device.
• The manufacturer makes no claim as to the suitability of this product to perform as a life-saving
device. See section marked LIMITED NINETY DAY WARRANTY for full warranty conditions.
• The unit will not work through a switchboard,some phone systems that don’t always supply a
standard dial tone or phone systems that require a delay, (for example, some systems where you
must dial a number to get an outside line). For more information, call 1-888-558-7420.
FCC WANTS YOU TO KNOW
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On
the bottom of this equipment is a label that contains, among other information, a product identifier in the
format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
An applicable certification jacks Universal Service Order Codes (USOC) for the equipment is provided
(i.e., RJ11C) in the packaging with each piece of approved terminal equipment
The REN is useful to determine the quantity of devices you may connect to your telephone line and still
have all of those devices ring when your telephone number is called. In most, but not all areas, the sum
of the REN’s of all devices connected to one line should not exceed five (5.0). To be certain of the
number of devices you may connect to your line, as determined by the REN, you should contact your
local telephone company to determine the maximum REN for your calling area.
If your telephone equipment causes harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice
isn’t practical, you will be notified as soon as possible. You will be informed of your right to file a complaint
with the FCC.
Your telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the proper functioning of your equipment. If they do, you will be notified in advance to give
you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this
telephone equipment, disconnect from the network until the problem has been corrected or until you
are sure that the equipment is not malfunctioning.
This equipment may not be used on coin service provided by the telephone company. Connection to
party lines is subject to state tariffs
Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. Some telephone equipment operate at
frequencies that may cause interference to nearby TV’s and VCR’s; to minimize or prevent such
interference, the base of telephone equipment should not be placed near or on top of a TV or VCR; and,
if interference is experienced, moving the telephone equipment farther away from the TV or VCR will
often reduce or eliminate the interference. However there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
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• Consult the dealer or an experienced radio TV technician for help.
a) A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
b) NOTICE: If your home has specially wired alarm equipment connected to the telephone line, ensure
the installation of this telephone does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a qualified installer.
Telemergency Ltd.
200-16B2 13th Avenue
Ronkonkoma, N.Y. 11779
Telephone: (631) 467-6700
SERVICE
According to FCC regulations, this equipment, which has been certified and registered by the FCC,
may only be repaired by authorized persons. If repairs or adjustments are made by an unauthorized
person, the FCC certification may be voided. Should you encounter any problems, please call the tollfree Consumer Helpline for assistance:
1-888-558-7420, 9:00 am - 4:30 pm (E.S.T.)
Any Questions?
STOP...don't take unit back to the store.
Call our toll-free number... 1-888-558-7420
Listen as our experts talk you through the problem
GENERAL INFORMATION
UNPACKING
This package contains:
• ClearVoice 50, 100 or 200
• Accessory: Wireless remote pendant CV111 (for ClearVoice 100™ only)
• Accessory: Wireless dual remote pendant CV112 ( for ClearVoice 200™ only)
• One Quick Instruction Guide
• One AC Adaptor
• One modular Line Cord
• User Manual/Warranty Information
If anything is missing or damaged, contact us at 1-888-558-7420. keep the package to transport unit.
For your reference keep a record of date of purchase and code number on the pendant. Please keep
the sales receipt for warranty reference.
Date of Purchase_______________________________
ABOUT YOUR UNIT
ClearVoice 50, 100 and 200 can be used as a standard telephone, dial a number from memory, dial a
number from its phone book, can let you listen to who is calling you if you have Caller ID service, use as
a standard speakerphone, use to Call-4-Help in an emergency, can be used as a speakerphone remotely
(optional on ClearVoice 50) even if you cant get to the phone plus much more. ClearVoice Models
50,100 and 200 can even offer full usage of these features for up to 12 hours of power failure(s).
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1
4
GHI
7
PQRS
ABC
2
JKL
5
8
TUV
0
3
DEF
6
MNO
9
WXYZ
#
MENU
2
FLASH
HOLD
REDIAL
SPEAKER
LOUD
EXIT
A Quality Of Life Product
TM
CLIP
LOW LOUD
HANDSET
CALL
BACK
DELETE
SCROLL
CALL#
AM
PM
CLIP
NEW
REPEAT
VOICE
LOCATION OF CONTROLS
1. button
2. CALL BACK / OK button
3. DELETE button
4. Handset Holder
5. button
6. Speaker
7. Handset volume control
8. Dial keypad
9. Loud LED
10. Display
11. New Call LED
12. button
13. button
14. Ringer Hi/Mid/Lo switch
15. button
16. MENU button
17. Tone Hi/Lo switch
18. button
19. FLASH button
20. switch
21. HOLD button
22. REDIAL button
23. Ringer LED
24. SPEAKER button with LED
25. Pendant button
26. Pendant LED
OPTIONAL PENDANT
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INSTALLATION
Where to install this feature-oriented telephone
When installing this feature-oriented telephone, consider that the unit should be placed in an area of
common use during the day and night time.
ClearVoice 200™ users should locate the phone within 10-15 feet line of sight from where user spends
a lot of time. The remote pick-up can be from a distance far greater than the 10-15 feet. This allows
users the remote speakerphone features of the unit plus remote activation of the Emergency Help
System™, for those who may not easily get to the telephone or are concerned with falling.
ClearVoice 100™ users should locate the phone within 10-15 feet from where they spend a lot of time.
This allows them to use the remote speakerphone features of the unit. ClearVoice 100™ users can
purchase the remote activation of the Telemergency Emergency Help System by calling the consumer
helpline @ 1-888 558-7420.
ClearVoice 50™ can purchase an optional accessory to include the remote features of each these units
remotely by calling the Consumer Helpline 1 888 558 7420.
Installing batteries
Your telephone requires four AA batteries (not supplied) if you wish to utilize all features during power
failures. During power failures, full functionality of the telephone is maintained for a total of a maximum
of 12 hours total power failure time. If you do not have batteries installed the basic phone function of
calling out and receiving a call can still be used.
Note: The telephone numbers in memory and the voice recordings are stored in non-volatile flash
memory which do not require battery backup.
Before opening the battery compartment, make sure the telephone is disconnected from the telephone
line and the 120V AC Adaptor is disconnected from the unit.
1. Use a flat-blade screwdriver to lift the battery compartment door.
2. Insert four AA alkaline batteries into the compartment as indicated by the polarity symbols.
3. Snap the battery compartment door back into place.
Note: If appears on the display or the display dims, replace the batteries with 4 new alkaline AA
batteries to assure maximum power failure time.
To replace the battery of the remote pendant: ClearVoice 100™ and ClearVoice
200™
The pendant is equipped with a pre-installed internal battery.
1. Use a screwdriver to remove the screw on the lower case of the pendant and remove the lower case.
2. Replace the 12V DC Alkaline battery with a fresh one.
3. Replace the lower case and secure it with the screw.
4. It is important that full functionality be checked out after replacing battery.
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Choose your location
Your ClearVoice 50,100 or 200 must be placed on a hard surface and connected to both the telephone
wall jack and an AC power source. Allow at least one inch to the rear and four inches above the unit for
ventilation. If you have a ClearVoice 100 or 200, we suggest you locate it in a location within 10 feet of
where user spends much of his time.
For users of ClearVoice 100 or 200: You can activate the speakerphone on an incoming call of the
ClearVoice 100 or 200 remotely. You can typically speak form up to 10-15 feet from the phone which
should be in direct line of sight. Speaking louder can allow you to speak up to 20 feet, line of sight.
For users of ClearVoice 200: The ClearVoice 200 is supplied with a dual pendant which can activate the
speakerphone, but also can activate the emergency mode from a distance of up to 80 feet. This range
may be reduced by structural or environmental conditions.
For users of ClearVoice 50 and 100: You can purchase accessory(s) which can activate both the
speakerphone for incoming calls as well as activating the Emergency Help System.
To retain full operation of ClearVoice 50, 100 and 200, during power failures insert 4 AA batteries (not
included) into the battery compartment located at bottom of unit. You may do this by simply disconnecting
the AC adaptor from the power source, then removing the battery cover, connecting the batteries and
replacing the cover. Then immediately connect AC Adaptor to AC outlet to assure battery life is not
being affected. Note: The AA batteries should be alkaline.
Connecting the ClearVoice 50, 100 or 200:
1. A. Plug one end of the supplied telephone cord into the jack labeled TEL LINE located at the back of
the unit.
B. Plug the other end of the supplied modular cord into the telephone wall jack.
2. A. Plug the supplied power cord of the AC Adaptor into the jack labeled DC9V 200ma located on the
back of the unit.
B. Plug the other end of the power cord into an electrical outlet not controlled by a wall switch.
Wall Mounting
On a Wall Phone Plate
1. Press and lift out the handset holder. Rotate it 180°, and snap it into place so it will hold the handset
in place when the phone is mounted on the wall.
2. Insert the mounting bracket’s two tabs into the matching slots opposite the keyhole slot on the underside
phone’s base. Then press down and slide the bracket upward until the tabs snap into place.
3. Plug one end of the supplied short modular cord into the LINE jack at the back of the base.
4. Plug the cord’s other end into the wall plate jack, then align the base’s keyhole slots with the wall
plate studs and slide the phone downward to secure it.
On a Wall Without a Plate
To mount the phone directly on a wall, in addition to the preceding steps, you need two screws (not
supplied) with heads that fit into the keyhole slot on the bottom of the base.
1. Drill two holes 83mm apart (vertically). Then thread a screw into each hole, letting the heads extend
about 5mm from the wall.
2. Substitute the long modular cord for the short cord.
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SPECIAL HIGHLIGHT FEATURES
The Phone that can tell you who is calling
The Phone that can answer a call remotely (ClearVoice 100 and 200 only)
The Phone that can get you emergency help with a press of a button
Talking Caller ID* – allows user to hear # calling or name
Remote Pickup** (Clearvoice 100 and 200) – allows user to answer incoming call remotely
Remote Speakerphone** (ClearVoice 100 and 200) – allows user to speak hands-free remotely up to
20 feet
Emergency Help System (EHS) – with a press of a button on unit can call emergency #s you entered.
Remote activation of Emergency Help System (EHS)***– CV112 pendant can activate the EHS from
a distance of up to 100 feet depending upon structural and environmental conditions
LCD display – shows last 64 nos. called, time and date and prompts to simplify usage
Voice Clarity (Amplified/tone control) – handset volume/tone adjust to improve clarity of call for
hearing impaired
Amplified Ringer – loud ringer
Phone Book memory – holds up to 30 telephone numbers in phone book memory..for general/important
#s and getting emergency help,
Big Button keypad – for easy dialing (for easy dialing and for those having difficulty seeing or using the
keypad). Hear the telephone digits being entered.
Easy to Use – Voice Prompts for easy programming.
*Caller ID service required **CV111 or CV112 pendant required ***CV112 pendant required
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