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Product Warranty
Class VIII Structure
Congratulations on your purchase. To ensure you obtain the best value for this purchase, and that your
structure is problem free for years to come, please follow all instructions, directions, drawings, renderings
and guidelines. Please be especially aware of safety issues in the construction and care of your product.
The Product Warranty provided by the manufacturer, is broken down into the two major components of the
structure:
Three-Year Warranty For New Frame Products
One-Year Warranty For New Roof Cover Products
Please retain these warranties, along with the shipping documents, for future reference. If cover contains
a roll-up portion, the roll-up portion of the cover is excluded from warranty. All fabric end panels are
excluded from warranty.
Rev: July 31, 2007
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THREE (3) YEAR WARRANTY FOR NEW
FRAME PRODUCTS
Warranty:
A.
Manufacturer warrants that the new frame products will (1) conform in all material
respects to the catalogue description published by Manufacturer at the time of the sale, and (2)
will be free from manufacturing defects. This warranty shall extend for three (3) years from the date of
shipment by Manufacturer. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDINGBUTNOTLIMITEDTOTHEIMPLIEDWARRANTIESOFMERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. WITHOUT
LIMITING THE FOREGOING, THE FRAME IS NOT FIRE RATED. ADDITIONALLY, THERE
IS NO GUARANTEE OF SNOW-LOAD OR WIND-LOAD UNLESS BUYER HAS RECEIVED
STAMPED ENGINEERING DRAWINGS WITH THE STRUCTURE, AND MANUFACTURER
DOES NOT WARRANT THAT THE FRAME WILL COMPLY WITH LOCAL OR
STATE BUILDING CODES IN BUYER’S LOCATION.
The Warranty Does NOT Apply if: The warranty does not apply if any of the following occur:
B.
The structure has not been properly anchored to the ground;
a.
The frame product is not currently in the possession and control of the original purchaser;
b.
The product has been altered or modified, or has been used for a purpose not approved by
c.
Manufacturer;
The damage arises from a failure to maintain the frame in accordance with Manufacturer’s
d.
maintenance instructions;
The damage arises from improper installation;
e.
The damage arises from an accident, falling objects, exposure to harmful chemicals, fumes or
f.
other substances, either foreign or natural, or results from “Acts of God,” including but not
limited to hail, flooding, ice, sno
The frame is covered with a roof cover not approved by Manufacturer.
g.
ATTENTION: The Warranty is valid if and only if the provided warranty card is completed in its entirety
and returned to address provided on the warranty card. Photos must accompany warranty card. (See
reverse side of the warranty card for a description of the required photos.) Warranty card and the required
photos must be received within 60 days of purchase. Failure to submit warranty card and the required
photos will void the warranty.
Buyer’s Sole and Exclusive Remedy: In the event that there is a claim of the warranty set forth in
C.
Section A, Manufacturer will, at its sole option, repair or replace the frame or the affected parts.
In no event shall Manufacturer be liable to Buyer for more than the cost to repair or replace parts.
This warranty runs on a straight-line three (3) year amortization basis.
w, or wind.
Time Period for Making Claims: In the event of a warranty claim, Buyer must make a claim to
D.
Manufacturer immediately.
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E.
Securing Warranty Service: To secure warranty service, the Buyer must: (1) report the proof of
the frame product defect in writing to Manufacturer, as well as the inclusion of supporting
pictures, immediately following the claim of warranty; (2) present satisfactory evidence of
the warranty start date, which is deemed as the date the product is shipped to the purchaser.
Manufacturer reserves the right to request damaged product prior to resolving the issue.
If Manufacturer deems necessary a return of damaged product, the original purchaser must return
broken or defective product to Manufacturer postage (or shipping) paid. Any product returned
for replacement under this warranty must be clearly marked with a return authorization code supplied
by Manufacturer. Any new components, repaired components, or replacement components will
be shipped from Manufacturer to the customer within thirty (30) days of receiving the damaged
product from the customer. Customer is responsible for all freight charges.
F.
Warranty Card: Warranty is valid if and only if the provided warranty card is completed in its entirety
and returned to address provided on the warranty card. Photos must accompany warranty card. (See
reverse side of the warranty card for a description of the required photos.) Warranty card and the required
photos must be received within 60 days of purchase. Failure to submit warranty card and the required
photos will void the warranty.
G.
Disclaimer of Consequential Damages: In no event will Manufacturer be liable to Buyer for
any indirect, incidental, punitive, special or consequential damages incurred by Buyer as the result
a claim of warranty or Manufacturer’s actions under this Agreement, even if Manufacturer
of
has been put on notice that Buyer could sustain such damages. Without limiting the
foregoing, Manufacturer shall not be liable for personal injury, damage to other property, or
loss of use. This disclaimer of damages shall apply even in the event that Buyer’s sole and exclusive
remedy shall fail of its essential purpose, and shall apply regardless of the basis of Buyer’s claim,
be it in contract, warranty, tort, product liability or otherwise.
Limitation of Liability: In no event shall Manufacturer be liable to Buyer for more than the
H.
cost to repair or replace parts. This limitation of liability shall apply even in the event that Buyer’s
sole and exclusive remedy shall fail of its essential purpose, and shall apply regardless of the basis
of Buyer’s claim, be it in contract, warranty, tort, product liability or otherwise.
State Law May Differ: Note: The state law of the Buyer may not permit the limitation of warranty and
I.
disclaimer of damages set forth above, so some of the limitations and exclusions may not apply.
Dealer Not Authorized to Modify Warranty:
J.
Only Manufacturer is authorized to modify the
warranty set forth above. No dealer or distributor is authorized to make any changes to
the warranty provided by the Manufacturer or to make any representations on behalf of the Manufacturer
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ONE (1) YEAR WARRANTY FOR NEW
ROOF COVER PRODUCTS
Warranty:
A.
Manufacturer warrants that the new roof cover products will (1) conform in all material
respects to the catalogue description published by Manufacturer at the time of the sale, and (2),
will be free from manufacturing defects. This warranty shall extend for one (1) year from the date
of shipment by Manufacturer. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDINGBUTNOTLIMITEDTOTHEIMPLIEDWARRANTIESOFMERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. WITHOUT
LIMITING THE FOREGOING, THE ROOF COVER IS NOT FIRE RATED, NOR DOES
.EDAF TON LLIW REVOC FOOR EHT TAHT EETNARAUG MANUFACTURER
ADDITIONALLY, THERE IS NO GUARANTEE OF SNOW-LOAD OR WIND-LOAD UNLESS
BUYER HAS RECEIVED STAMPED ENGINEERING DRAWINGS WITH THE STRUCTURE,
AND MANUFACTURER DOES NOT WARRANT THAT THE ROOF COVER WILL
COMPLY WITH LOCAL OR STATE BUILDING CODES IN BUYER’S LOCATION.
The Warranty Does NOTApply if: The warranty does not apply if any of the following occur:
B.
The structure has not been properly anchored to the ground;
a.
The roof cover product is not currently in the possession and control of the original purchaser;
b.
The product has been altered or modified, or has been used for a purpose not approved by
c.
Manufacturer;
The damage arises from a failure to maintain the roof cover in accordance with Manufacturer
d.
maintenance instructions;
The damage arises from improper installation;
e.
The damage arises from an accident, falling objects, punctures
f.
chemicals, fumes or other substances, either foreign or natural, or results from “Acts of God,”
including but not limited to hail, flooding, ice, snow, or wind.
If the roof cover contains a roll-up portion, the roll-up portion of cover is excluded from
g.
warranty.
Buyer’s Sole and Exclusive Remedy: In the event that there is a claim of the warranty set forth in
C.
Section A, Manufacturer will, at its sole option repair or replace the roof cover or the affected
portion of it.
Time Period for Making Claims: In the event of a claim of warranty, Buyer must make a claim to
D.
Manufacturer immediately.
or tears, exposure to harmful
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E.
SecuringWarranty Service: Tosecure warranty service, the Buyer must: (1) report the proof of the roof
cover product defect in writing to Manufacturer, as well as the inclusion of supporting pictures,
immediately following the claim of warranty; (2) present satisfactory evidence of the warranty start date.
If Manufacturer deems necessary a return of damaged product, the original purchaser must return
broken or defective product to Manufacturer postage (or shipping) paid. Any product returned
for replacement under this warranty must be clearly marked with a return authorization code supplied
by Manufacturer. Any new components, repaired components, or replacement components will
be shipped from Manufacturer to the customer within thirty (30) days of receiving the damaged
product from the customer. Customer is responsible for all freight charges.
F.
Warranty Card: Warranty is valid if and only if the provided warranty card is completed in its entirety
and returned to address provided on the warranty card. Photos must accompany warranty card. (See
reverse side of the warranty card for a description of the required photos.) Warranty card and the required
photos must be received within 60 days of purchase. Failure to submit warranty card and the required
photos will void the warranty.
G.
Disclaimer of Consequential Damages: In no event will Manufacturer be liable to Buyer for
any indirect, incidental, punitive, special or consequential damages incurred by Buyer as the result
of a claim of warranty or Manufacturer’s actions under this Agreement, even if Manufacturer
been put on notice that Buyer could sustain such damages. Without limiting the
has
foregoing, Manufacturer shall not be liable for personal injury, damage to other property, or
loss of use. This disclaimer of damages shall apply even in the event that Buyer’s sole and exclusive
remedy shall fail of its essential purpose, and shall apply regardless of the basis of Buyer’s claim,
be it in contract, warranty, tort, product liability or otherwise.
Limitation of Liability: In no event shall Manufacturer be liable to Buyer for more than the
H.
cost to repair or replace the roof cover. This limitation of liability shall apply even in the event that
Buyer’s sole and exclusive remedy shall fail of its essential purpose, and shall apply regardless of
the basis of Buyer’s claim, be it in contract, warranty, tort, product liability or otherwise.
State Law May Differ: Note: the state law of the Buyer may not permit the limitation of warranty and
I.
disclaimer of damages set forth above, so some of the limitations and exclusions may not apply.
Dealer Not Authorized to Modify Warranty:
J.
Only Manufacturer is authorized to modify the
warranty set forth above. No dealer or distributor is authorized to make any changes to
the warranty provided by the Manufacturer or to make any representations on behalf of the Manufacturer
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