ClearOne Converge 590 User Manual

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Page 1

Converge 560/590

USER’S MANUAL

Page 2

ii Technical Services: 800.283.5936

TELEPHONE 1.800.283.5936

1.801.974.3760

FAX 1.801.977.0087 EMAIL tech.support@clearone.com

TECHNICAL SUPPORT

MAX WIRELESS INSTALLATION AND OPERATION MANUAL

CLEARONE PART NO. 800-153-560 NOVEMBER 2005 (REV. 1.0)

© 2005 ClearOne Communications, iinc. All rights reserved. No part of this document m ay be reproduced in any form or by any means without written permission from ClearOne Communications. Printed in the United States of America. ClearOne reserves specific privileges. Inforfrmation in this document is subject to change without notice

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Table of Contents iii

TABLE OF CONTENTS

INTRODUCTION

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

The Converge 560/590 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Basic Room Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

CONNECTING THE CONVERGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Basic connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Auxiliary devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

RAV-WARE SOFTWARE CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Getting started with RAV-Ware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

RAV-Ware overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

RAV-Ware connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

RAV-Ware files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Network find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Configuring system settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Customizing Converge components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Microphone configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Line input and output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Record and playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Camera controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Dialer and phonebook usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

USING THE CONVERGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Using the controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Programming phone preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

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iv Technical Services: 800.283.5936

TABLE OF CONTENTS (CONTINUED)

WEB INTERFACE

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Accessing the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Event log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

System check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

APPENDIX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Camera pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Serial commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

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Introduction 5

THE CONVERGE 560/590

The Converge product line is the first room audio conferencing solution with the sound quality and flexibility of a professionally installed system. The Converge includes an audio conferencing mixer that uses distributed acoustical echo-cancelling technology to provide the most intelligible full-duplex audio conference experience possible. Features include:

• Audio mixer for high-quality audio performance in all acoustical environments.

• RF (radio frequency) controller or wired controller with call controls including autoanswer, flash duration adjustment, ringer adjustment and phonebook with speed dial capabilities.

• Internal telephone hybrid with touch-tone dialing capability.

• Microphone breakout box that enables a set of up to three microphones to be connected to the Converge--these microphones can be table mics, portable mics, or whatever type of microphone would be most suitable for the situation at hand. The Converge 560 includes two breakout boxes connected together and the Converge 590 has three breakout boxes connected together.

SERVICE AND SUPPORT

If you need additional information on how to install, set up or operate your Converge 560/590, please contact us. We welcome and encourage your comments so we can continue to improve our products and serve your needs.

TECHNICAL SUPPORT

Tel: 1-800-283-5936(USA) or 1-801-974-3760

Fax: 1-801-977-0087

E-mail: tech.support@clearone.com

Web: www.clearone.com

SALES AND CUSTOMER SERVICE

Tel: 1-800-945-7730 (USA) or 1-801-975-7200

Fax: 1-800-933-5107 (USA) or 1-801-977-0087

E-mail: sales@clearone.com

PRODUCT RETURNS

All product returns require a return materials authorization (RMA) number. Please contact ClearOne Technical Support before attempting to return your product. Make sure you return all the items that shipped with your product and include a brief description of how the product was being used when the problem occurred.

INTRODUCTION

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6 Technical Services: 800.283.5936

UNPACKING

Carefully remove all components of the Converge system from the packaging. Ensure that you received the following items:

Note

: Rack mount ears are attached to the Mixer box. Refer to Chapter 2 of this

manual for installation instructions.

If any parts are missing, please call the Technical Support Group at 1-800-283-5936 (USA) or 1-801-974-3760.

Note

: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately.

FIGURE 1.1 Converge unpacking

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B C

ON / OFF

123123123

Audio Mixer

CONVERGE

590

INPUT METERING

-30-10-4 0+4+8 +12

Microphone Breakout Box

(2 for Converge 560 &

3 for Converge 590)

MUTE

CONFERENCE

FLASH REDIAL

ON/OFF

RF Controller or Wired Controller

AAA Batteries

Qty: 4

(with RF controller)

Screw/Washer Rack Kit

Qty: 8

18” RJ-45 Cable Qty: 2 for Converge 560 Qty: 3 for Converge 590

RAV-Ware Software

and Documentation CD

12' Telephone Cable

6' RCA Cable

Qty: 2

Power Supply

7 ' RJ-45 Cable

Microphone Breakout Box Rack Mount

6' Power Cord

6' USB Cable

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Introduction 7

PRODUCT OVERVIEW

The following paragraphs give an overview of the Converge 560/590’s componenets.

RF (RADIO FREQUENCY) CONTROLLER/WIRED CONTROLLER

The RF controller/wired controller allows you to manage all calls, program user preferences and adjust settings for your Converge.

KEY FUNCTIONS

FIGURE 1.2 Converge controller

FIGURE 1.3 Converge controller keypad functions

DOWN

UP MENU ENTER

PHONEBOOK

CLEAR

DOWN UP

VOLUME

MUTE

123

CONFERENCE

ABC DEF

GHI JKL MNO

FLASH REDIAL

ON/OFF

PQRS TUV WXYZ

HELP LINE

PAUSE

LCD Icon

ANTENNA

SIGNAL

BATTERY

Key

ON/OFF

FLASH

MUTE

STATUS

REDIAL

MENU ENTER

PHONEBOOK

CLEAR

DOWN UP

VOLUME

Function

Indicates commands are received and acknowledged by base unit and represents the signal strength from the base unit to the RF controller.

Indicates battery level (RF controller only)

Function

Press to activate the phone and access the dial tone. Press again to hang up the phone.

Press to use call forwarding, access call waiting, or make a three-way conference call (if supported by your telephone service).

Press once to mute all microphones during a call. Press again to unmute.

Press and hold for two seconds to display the status of the Converge. (RF controller only)

Press once to dial the last number called.

Press once to access the controller programming menu. Once you are in the Menu, this key serves as the Enter key.

Press once to dial stored numbers. When you are in the Phonebook, use this key to delete characters or to go back to the previous screen.

Press down or up to navigate through the menu and phonebook.

Press while on a call to adjust call volume.

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MIXER (FRONT)

Telephone LLED

. This indicator lights red when the Converge is powered, but the telco is on hook (not in use). The indicator lights green when the telco is off hook (in use) and flashes green during an incoming call.

Microphone sstatus LLEDs

. Nine indicators (Converge 590) or six indicators (Converge

560) indicate the activation status of the mic elements. When a mic element is gated, the corresponding LED lights green. When mics are muted, the LEDs for the corresponding mics turn red.

Meter LLEDs.

These LEDs represents audio from all inputs.

USB pport

. This port enables USB connection to a PC.

MIXER (BACK)

Telephone SSet, LLine

. RJ-11 connection to an analog telephone jack and an analog

telephone set.

RF aantenna cconnector ((RF ccontroller)

. Connect the external RF antenna to this port.

RS-2232

. RS-232 control port for connection to a control system such as AMX or

Crestron or to a computer.

Camera CControl

. VISCA camera control port. This connection enables microphone

activation to trigger camera presets (voice tracking).

LAN

. This is a 10/100 BaseT auto-detecting Ethernet port for system control through a

data network.

Mic PPod IIn

. Use a Cat. 5 cable with RJ-45 connectors to connect the microphone

breakout boxes.

Playback IIn/Record OOut

. RCA connection to record/playback devices such as a VCR.

Line IIn/Out

. RCA connection to a codec, amplifier or sound card.

Speaker OOutput

. Use speaker wire to connect these push terminals to the speakers.

Power 112 VVDC.

Power supply.

FIGURE 1.4 Converge mixer (front)

FIGURE 1.5 Converge mixer (back)

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ANTENNA

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Introduction 9

MICROPHONE BREAKOUT BOX

Power IIndicator.

Indicates whether the breakout box is powered on or not--a green

light indicates ON.

Microphone CConnectors

. You can connect up to three mics--the mics can be tabletop

mics, button mics, portable mics, etc.

Link CConnectors.

Connect the link line to the IN connector using RJ-45 cable. Connect the breakout box to the mixer using RJ-45 cable and connect the breakout box’s OUT connector to the mixer’s IN connector.

FIGURE 1.6 Converge breakout box

FRONT VIEW

MIC 1 MIC 2 MIC 3

OUT

REAR VIEW

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BASIC ROOM DESIGN

To ensure best microphone and loudspeaker placement (ceiling- or wall-mount), please use the manufacturer’s guidelines for the microphones and loudspeakers you choose to use with your Converge system. For more information on Room Design, or to view the Converge online training course, visit www.clearone.com.

MICROPHONES

Mic pick-up range depends on room conditions. Background noise, reflective hard surfaces and the number of participants may affect the pick-up range. Take all of these factors into account when determining the best placement of the microphones in your Converge system and then adjust for your specific room conditions.

CEILING-MOUNT LOUDSPEAKERS

For best performance, ceiling loudspeakers should be installed as recommended by the manufacturer, depending on the kind of microphone being used. For example, if you are using ClearOne delta mics, then it is recommended that the ceiling loudspeakers be installed directly above the microphones. For example, if you have a Converge 590 with three ClearOne delta mics, you would install the ceiling loudspeakers above the first and third mics.

WALL-MOUNT LOUDSPEAKERS

For best performance, place the left channel loudspeaker on the left side of the room and the right channel loudspeaker on the right and make sure the back of each loudspeaker is parallel to the front wall. (Refer to the manufacturer’s specifications and instructions for ideal loudspeaker placement.)

FOR BEST RF CONTROLLER PERFORMANCE

• Do not install the Converge mixer in a metal cabinet unless you are using the remote antenna accessory. Part number 910-153-050.

• Keep the mixer within line of sight of the RF controller, such as on the top of a credenza.

• Ensure antenna is connected to the back of the mixer and is pointed up.

• If installing the mixer in an equipment rack, make sure it is placed at or near the top of the rack.

FOR BEST AUDIO PERFORMANCE

• Use the provided cables.

• Do not move microphones while on a call.

• Speak at a normal conversation level and direct your voice toward the microphones.

• Do not place microphones next to fans, projectors or computers.

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Introduction 11

INSTALLATION OVERVIEW

Carefully consider the following items in order to ensure yourself of a smooth installation process.

READ THE USER MANUAL

Please read through this manual to familiarize yourself with the Converge system. Refer to the Help file in RAV-Ware for information on the software. Read through all requirements and safety information to be sure you set up and configure your Converge correctly.

MAKE SURE YOUR NETWORK IS READY

Review all system requirements. Then check with your network administrator to be sure your network meets all the Converge requirements.

CONNECT CABLES

Connect cables. If you are planning on using the Converge for web or videoconferencing, you’ll need to connect peripheral equipment. See Chapter 2, Connecting the Converge.

INSTALL SOFTWARE

Install RAV-Ware and then use to adjust sound levels and to configure settings for additional equipment such as a video codec or a recording device. See Chapter 3, RAVWare Software Configuration.

BEGIN USING

Use the controller to answer and make calls. See Chapter 4, Using the Converge.

SYSTEM REQUIREMENTS FOR RAV-WARE

Note

: Using a USB-to-serial adapter is not recommended.

Operating System and RAM

Windows 2000 256 MB RAM Windows XP 256 MB RAM

Processor 300 MHz Pentium III or better

Monitor 1024 x 768 SVGA (16 bit) high color

Video Card SVGA 1024 x 768 minimum

Free Hard Disk Space 20 MB minimum

RS-232 COM port Up to 115,200 baud rate

USB port USB 1.1–2.0

Flash Support Macromedia Flash Player 7.0

Component

Requirement

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12 Technical Services: 800.283.5936

NETWORK INFORMATION

To use Converge over a local area network (LAN), you need to know if the LAN uses Dynamic Host Configuration Protocol (DHCP) or if you need a static IP address.

If the LAN uses DHCP, there is no need to make any network adjustments. If the LAN does not use DHCP, gather the following information prior to LAN setup:

• The IP address to be assigned to the Converge.

• The subnet mask.

• The IP address of the default gateway.

• The network name to be assigned to Converge.

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Connecting the Converge 13

BASIC CONNECTIONS

Connecting the Converge should be a smooth process. Once basic connections for audio conferencing are made, the system is ready to use.

SETTING UP AUDIO CONFERENCING

1. If you are installing the mixer into a rack, remove the side panels, rotate them and then reattach.

2. Connect the first microphone breakout box to the mixer with the 18” Cat. 5 cable.

CONNECTING THE CONVERGE

RECORD / PLAYBACK

LRIN

L +

L -

R +

R -

SPEAKER

OUT

LINE

12VDC 2.5A

FIGURE 2.1 Attach rack ears

FIGURE 2.2 Connect to first microphone breakout box

Mixer

MIC POD IN

Breakout Box

OUT

MIC 1 MIC 2 MIC 3

18”/45.72cm

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14 Technical Services: 800.283.5936

3. Connect the second and third microphone breakout boxes using the 18” Cat. 5 cables. (Third breakout box on the Converge 590 only).

4. Connect the microphones to the breakout boxes, as desired.

5. Connect the speakers to the mixer.

Note

: For best performance, speakers must be installed properly. Refer to the

manufacturer’s instructions included with your loudspeakers.

RECORD / PLAYBACK

LRIN

L +

L -

R +

R -

SPEAKER

OUT

LINE

12VDC 2.5A

FIGURE 2.3 Connect additional microphone breakout boxes

FIGURE 2.4 Connect microphones

L +

L -

R +

R -

SPEAKER

FIGURE 2.5 Connect speakers

Mixer

MIC POD IN

OUT

Breakout Box #2

MIC 1 MIC 2 MIC 3

OUT

Breakout Box #3

Breakout Box #1

60’

MIC 1 MIC 2 MIC 3

OUT

Breakout Box #3 (Microphones C1-C3)

MIC 1 MIC 2 MIC 3

Breakout Box #1 (Microphones A1-A3)

MIC 1 MIC 2 MIC 3

OUT

Breakout Box #2 (Microphones B1-B3)

MIC 1 MI

Page 15

Connecting the Converge 15

6. Using the RJ-11 cable, connect an analog telephone jack to the

Line

jack on the

mixer.

Note

: For instructions on connecting to a digital phone line, refer to page 20.

7. Using an RJ-11 cable (not supplied), connect an analog telephone set to the

Set

jack

on the mixer (optional).

8. Using the 7' Cat. 5 cable, connect the mixer to the network. (Network settings can be changed in RAV-Ware.)

CAMERA

CONTROL

LAN

RS-232

SET

LINE

FIGURE 2.6 Connect telephone cable

CAMERA

CONTROL

RS-232

SET

n et

FIGURE 2.7 Connection to analog handset

MIC POD IN

RECORD / PLAYBACK

OUT

FIGURE 2.8 Connection to network

TELEPHONE

Connection o analog hands

LAN

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16 Technical Services: 800.283.5936

9. Using the power supply cords, connect the mixer to an electrical outlet.

10. If using the wired controller, connect the controller to the mixer’s RS-232 serial port using the supplied RJ-11 to DB-9 adapter (see figure 2.10). If using the RF controller, attach the external antenna and turn it until it is upright (see figure 2.11).

FIGURE 2.9 Connection to electrical outlet

TELEPHONE

LINE

RS-232

SET

FIGURE 2.11 Attach external antenna for RF controller

FIGURE 2.10 Attach wired controller to mixer

12VDC 2.5A

RECORD / PLAYBACK

LINE

L +

TELEPHONE

LRIN

CAMERA

LAN

RS-232

CONTROL

SETLINE

MIC POD IN

OUT

R +

12VDC 2.5A

L -

R -

SPEAKER

40’/12.2m

&190

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Page 17

Connecting the Converge 17

11. If using the RF controller, insert four AAA batteries into the battery compartment in the bottom of the unit.

AUXILIARY DEVICES

The mixer allows connection to a number of different audio and video peripherals, such as video codecs, VCRs, cameras and computers.

CONNECTING VIDEO CODECS, AMPLIFIERS, AND SOUND CARDS

Line input/output devices such as video codecs, amplifiers and sound cards can be connected to the Line In or Line Out connectors on the Converge mixer. These connectors provide mono-audio.

To connect a video codec

1. Using an RCA cable, connect the

Line IIn

on the Converge mixer to the line out on a

video codec.

2. Using an RCA cable, connect the

Line OOut

on the Converge mixer to the line in on a

video codec.

Back of Controller

FIGURE 2.12 Insert batteries

FIGURE 2.13 Connecting a Line In/Out device

Batteries

LINE

OUT

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18 Technical Services: 800.283.5936

To connect a sound card

1. Using an RCA cable, connect the

Line IIn

on the Converge mixer to the line out on a

sound card.

2. Using an RCA cable, connect the

Line OOut

on the Converge mixer to the line in on a

sound card.

To connect to an amplifier

1. Using an RCA cable, connect the

Line OOut

Record OOut

on the Converge mixer to

the line in on an amplifier.

Note

: Use RAV-Ware to adjust the equalization and volume of these devices. Refer to pages 39–46 for more information. When using RAV-Ware, be sure to drag the amplifier to the correct device (either line out or record). This will properly assign the AEC reference and change the volume command on the controller to control the external amplifier volume.

LINE

FIGURE 2.14 Connecting a sound card

FIGURE 2.15 Connecting an amplifier

OUT

LINE

OUT

Page 19

Connecting the Converge 19

CONNECTING VCRS AND DVD PLAYERS

You can record your audio/video conference or play audio using a playback device such as a VCR or DVD player.

To connect to record/playback

1. For recording, connect the

Left

and

Right Audio Out

on the Converge to the left and

right audio in on the VCR or DVD player.

2. For playback, connect the

Left

and

Right Audio In

on the Converge to the left and

right audio out on the VCR or DVD player.

Note

: You can also connect a mono-signal device or a non-record/playback device to

these line in/out connectors.

CONNECTING PTZ CAMERAS

The Converge system provides voice-tracking capabilities through VISCA control port connection to a Pan, Tilt, Zoom camera. Voice Tracking allows the camera to move to preset positions based on microphone activation. For instructions on programming the presets, see page 47.

To add a camera

1. Connect the camera to the

Camera CControl

port on the mixer.

Note

: The camera video out signal connects to a video codec.

PLAYBACK / RECORD

FIGURE 2.16 Connecting a record/playback device

FIGURE 2.17 Connecting a camera

OUT

CAMERA

CONTROL

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20 Technical Services: 800.283.5936

CONNECTING FOR SERIAL CONTROL

You can connect a computer or a control device, such as an AMX or Crestron, to the Converge mixer through the serial control port. See page 83 for a list of the serial commands.

To connect to a computer through the serial port

1. Connect computer to

Control

port on the back of the mixer using a 9-pin straight-

through serial cable.

CONNECTING FOR USB CONTROL

You can also connect a computer to the Converge through the USB port.

To connect to a computer through the USB port

1. Connect computer to the USB port on the front of the mixer using a USB cable.

MIC POD IN

CAMERA

CONTROL

LAN

RS-232

FIGURE 2.18 Connecting a computer serially

FIGURE 2.19 Connecting a computer through the USB

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Connecting the Converge 21

DIGITAL PHONES

If you have a digital (PBX) telephone service, you need to run an analog extension from the PBX (recommended for best performance) or use a digital-to-analog telephone line converter. For more information, contact ClearOne Technical Support.

Note

: If you connect the Converge through a digital-to-analog line converter, you will not be able to use the tabletop controller or the RAV-Ware dialing interface to make calls. You will instead need to dial from the digital phone. The phone handset must be kept off hook for the duration of the call.

To connect to a digital phone

1. Connect one end of the telephone cable into the

Line

jack on the back of the mixer

and the other end into the digital-to-analog converter.

2. Connect the converter’s power adapter into an electrical outlet.

3. Connect a second telephone cable from the converter to a PBX phone. Consult the converter’s user manual for more information.

FIGURE 2.20 Connecting the Converge mixer to a digital-to-analog converter

Telco Line

Electrical Outlet

AC Adapter



Control

Lan

Camera

Converge mixer

Record/Aux

Left +

Left In

Mic Pod

Right In

Right +

Left Out

Right Out

Power 12V DC 1A

Left -

Right -

Phone Jack

Digital-to-Analog Converter

Digital, PBX, or Multi-line phone

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Page 23

RAV-Ware Software Configuration 23

GETTING STARTED WITH RAV-WARE

Please ensure that you have administrative privileges before attempting to install RAV-Ware™on computers running Windows 2000 or later. You should also review the System Requirements on page 9 to ensure software will run correctly and that you have all the necessary network information.

INSTALL RAV-WARE

1. Close all programs or applications running on your PC or laptop and insert the RAVWare CD into the CD-ROM drive.

• If the Autorun feature is enabled on the PC, the CD will open automatically.

• If the Autorun window does not open, select Run from the Start menu.Type

<drive>:\\rav.exe where <drive> is the letter of the CD-ROM drive (e.g., D:\\rav.exe).

2. Follow the on-screen instructions.

Note

: The Disk Cost button allows you

to view all available disk space.

RAV-WARE SOFTWARE CONFIGURATION

FIGURE 3.1 Installing RAV-Ware

FIGURE 3.2 Disk Cost

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24 Technical Services: 800.283.5936

RAV-WARE OVERVIEW

ClearOne’s RAV-Ware software provides an easy interface for configuring system settings and customizing the audio in your Converge 590/560 conferencing system. While the Converge system is designed to work out of the box for audio conferencing, RAV-Ware is required to adjust audio levels and equalizer settings for the Converge components as well as the auxiliary audio devices. Once installed, RAV-Ware allows configuration locally through USB or RS-232 connection, or remotely through the Ethernet connection.

Menus aand TToolbar

: Easily create, open or save files, find Converge systems on the

network, add phonebook entries, configure regional settings, and view the event log.

Connections

: Lists available units connected through serial or USB ports, or on the net-

work.

Device TToolbox

: Lists common brands of auxiliary audio products (video codecs, sound cards, microphones, VCRs, and amplifiers). The audio settings for these devices have been optimized for use with the Converge system.

Configuration SScreen

: Quickly access the configuration windows for the Converge system

by clicking the icons.

Online/Offline IIndicator:

Shows connection status of RAV-Ware (online/offline) and the

name of the connected unit.

Status IIndicators

: Status for Communications (green = online, red = offline), Telephone In Use (red = not in use, green = in use), and Mic Mute/Gating (red = mute/green = gated on).

Menus and Toolbar

FIGURE 3.3 Converge 590 shown

Connections

Device Toolbox

Con guration Screen

Online/Of ine

Status Indicators

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RAV-Ware Software Configuration 25

RAV-WARE CONNECTIONS

When you connect to the Converge unit, RAV-Ware automatically finds all Converge units connected serially, by USB, or on the same subnetwork and lists them in the Connections pane.

TO CONNECT TO THE CONVERGE

1. Double-click the RAV-Ware desktop icon or select RAV-Ware from the Start menu (Start/Programs/RAV-Ware/RAV-Ware.exe).

2. Click the Converge icon you want to configure in the Connections pane.

• If you are connected serially or by USB, the Converge configuration window

appears.

• If you are connected through the network, you will be prompted to enter a user

name and password. The default user name is

ClearOne

and the default password

RAV

(user name and password are not case sensitive).

Note:

To connect to a Converge unit on another subnetwork, use Network Find (see

page 27).

FIGURE 3.4 RAV-Ware units

FIGURE 3.5 RAV-Ware units

Connected Converge unit

Con guration Screen

Online indicator with Converge unit name

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26 Technical Services: 800.283.5936

RAV-WARE FILES

You can save current RAV-Ware files, create new files, edit existing files, and import files using the menus and toolbar icons. When connected to a Converge unit, any changes made to a RAV-Ware file are updated immediately within the Converge unit. The file must be saved to remain permanent within the RAV-Ware file.

TO SAVE A FILE

1. From the File menu, select

Save FFile

or click the

Save FFile

icon

on the toolbar.

2. Browse to the desired location and enter the name of the file.

3. Click

Save

Tip:

You can right-click on the configuration window and select

Save FFile

to save your file. You can also select

Save FFile AAs

rename and save the file you are working on.

TO CREATE A NEW FILE

1. Click the

New FFile

toolbar icon or select

New FFile

from the File menu.

2. Select either the Converge 560 or Converge 590 depending on your system.This will open the Configuration Screen where you can set user preferences for your Converge system.

3. Click

Save

TO EDIT AN EXISTING FILE

1. Click the

Edit FFile

toolbar button or select

Edit FFile

from the File menu.

2. Locate and select the file you want to edit.

3. Click

Open

4. Make the desired changes to the file.

5. Click

Save

Note:

The changes only take effect after they have been imported to a connected

Converge system.

TO EDIT AN EXISTING FILE

1. Connect to a Converge unit.

2. From the File menu, select

Import

3. Choose your Converge file.

4. Click

Open

. The Converge unit reboots and updates with all the

file changes.

Tip:

You can also right-click on the configuration window and

select

Import

to import a saved Converge file.

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RAV-Ware Software Configuration 27

NETWORK FIND

Network Find allows you to connect to any Converge system on another subnetwork or network using its IP address or a unique network name. Use Network Find to access Converge units not listed in the Connections pane, but which reside on a different subnetwork or network.

TO OPEN THE NETWORK FIND

1. Click the

Network FFind

icon on the toolbar.

TO CONNECT TO A SYSTEM ON THE NETWORK

1. Enter the

IP aaddress

name

of the Converge system

to which you want to connect.

2. Click OK.

3. You will see a password prompt window. Enter the

User nname

and

Password

of the networked system. The default user name

ClearOne

and the default password is

RAV.

4. Click OK. The system icon will appear in the Connection list and the Configuration screen will open.

Note:

Once you have connected to a Converge unit using Network Find, a shortcut connection icon for that unit will display as long as RAV-Ware can find the unit on the network. If RAV-Ware cannot find the unit, the shortcut icon will be removed.

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28 Technical Services: 800.283.5936

CONFIGURING SYSTEM SETTINGS

System settings include Communication, Regional, and Telephone settings.

COMMUNICATION SETTINGS

The Communication Settings window allows you to adjust the connectivity settings of external devices that communicate with the Converge, including the network and serial connections. You can connect a PTZ camera to the Camera port and use the Voice Tracking feature. You can also change the RF frequency (RF controller only) to match the frequency of your controller or if you are experiencing interference on the current channel.

To open Communication Settings

1. Click the

Communications

icon in the Configuration screen.

Note:

When Converge is connected to a DHCP network, the network, IP, gateway and subnetwork addresses are automatically assigned. Unless you want to specify a static IP address, there is no need to configure network settings.

To create a static IP address

Note

: Contact the network administrator for

network settings.

1. In the Networking tab, create a unique network name and enter it in the

Device Name field. (Default is ClearOne-XX where XX is the last two digits of the MAC address.)

2. Clear the

Use DDHCP

option and enter the IP,

Subnet

and

Gateway

addresses.

3. Select

Use DDNS

if you have a Domain Name Server and want name resolution (to use a network name) for your static IP address.

4. In the IP Filters section, enter specific IP addresses that will be allowed to access the Converge system. You can specify a range of IP addresses by using zeros. For example, entering 192.168.105.0 will allow any IP addresses in the 192.168.105.1 to

192.168.105.254 range to access the Converge system.

5. Click

OK.

6. Click

Yes

to save your settings.

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RAV-Ware Software Configuration 29

To change the User Name and Password

1. In the Networking tab, click

User/Password.

2. Specify the

User NName

3. Type the

Password

4. Retype the password to confirm.

5. Click OKto save changes and close the window.

Note

: This option is only available when you are connected to a Converge unit. User Name and Password are not case sensitive and can be between 1 and 12 characters.

To configure the Camera port

1. In the Serial tab, set the

Baud RRate

to match the baud rate indicated in the camera specifications.

2. Select

Flow CControl

to enable hardware flow

control.

3. Click OKto save settings and close the window.

To configure the Control port

1. Set the Control Port

Baud RRate

to match the baud rate of the PC COM port or the control device.

2. Select

Flow CControl

to enable hardware flow control. (Flow Control is selected as default in wireless units.)

3. Click OKto save settings and close the window.

Note

: Flow control is the regulation of information between two devices that are

connected to one another.

Attention

: If you are connected to the Converge unit through the serial port, you will need to reboot the unit before the baud rate and flow control changes take place. If you are connected to the Converge unit through the USB port or Ethernet, changes are made instantly.

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30 Technical Services: 800.283.5936

To change RF frequency channel (RF Controller only)

1. In the Frequency tab, select a frequency.

2. Click OKto save settings and close the window.

Note

: The channel frequency allows the mixer to communicate with the controller. The frequency used by RAV-Ware must match the frequency used by the controller. See page 62 to set the controller frequency.

Attention

: If you are using the European or South African version of Converge, Frequency 1 and Frequency 8 are the same frequency.

REGIONAL SETTINGS

In the Regional Settings window, you can configure the date and time to ensure an accurate time stamp on log files.

To open Regional Settings

1. Click the

Regional SSettings

icon in the Configuration screen or

select

Regional SSettings

from the Tools menu.

To set date and time

1. Select

Use LLocal TTime

if you want to use the time on your local computer. Or clear the

Use LLocal TTime

checkbox and enter

the IP address for the time server.

2. Select

Use DDaylight SSavings

if your region

observes daylight savings time.

3. Select your

Time ZZone

and click OK.

4. Click

Yes

to confirm changes.

TELEPHONE SETTINGS

In the Telephone Settings window you can set telephone preferences such as auto-answer, auto-disconnect, ringer melody and program the local number. You can also adjust the telco level control, country setting and the flash settings.

To open Telephone Settings

1. Click the

Telephone SSettings

icon in the Configuration screen.

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RAV-Ware Software Configuration 31

To change telephone preferences

1. In the Preferences tab, set the system to Auto-AAnswer

after

2 RRings

4 RRings

select

Disabled

if you want to manually

answer calls.

2. Select

Auto-DDisconnect

if you would like Converge to disconnect when it detects loop-drop or call progress tones.

3. Select from three available ringer melodies. Click

Ringer TTest

to hear

selected melody.

Note

: This option is only available when you are connected to a Converge unit.

4. Select

Audible CConnect

if you would like one tone to sound when the Converge is

taken off hook and two tones to sound when the Converge is on hook.

5. Adjust ringer volume using the

Ringer Level

slider

6. Enter the

Local NNumber

for the Converge system. The local number displays on the

third line of the Controller LCD.

To select telephone configuration

1. In the Configuration tab, select the

Country

where the phone is being used.

2. Select the flash duration from the Flash Setting list. This setting is dependent on the requirements of your PBX or telephone provider.

Warning

: The country code must be set correctly in RAV-Ware and the RF Controller to ensure that the unit operates properly and that it complies with the country’s telco requirements. Changing this code to a country other than the intended country of operation might cause the Converge to be non-compliant.

To adjust telephone level

1. Select

Receive AALC

. Clearone recommends keeping Receive ALC (automatic level control) selected. This feature adjusts the far-end audio to keep it at a constant level.

2. Use the sliders to adjust the level of the telco transmit and telco receive.

Note

: If you select ALC, the Telco Receive

slider is disabled.

3. Click OKto save settings and close the window.

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32 Technical Services: 800.283.5936

CUSTOMIZING CONVERGE COMPONENTS

Your Converge system is pre-configured for optimal audio quality right out of the box. However, you can customize the audio and adjust the volume to match user preferences. You can also change the mix of audio being sent to the far-end conference site and recording devices.

MICROPHONE BREAKOUT BOXES

The Converge 590 has three breakout boxes representing three sets of three microphones each; the Converge 560 has two breakout boxes representing two sets of three microphones each. Control for all of the microphones is done through the breakout box tabs: Level, Processing, and Gating. You can enable/disable automatic level control (ALC) settings, enable/disable mute, enable/disable phantom power, enable/disable acoustic echo cancellation, enable/disable noise cancellation, enable/disable speech lift, adjust speech lift level, control gating mode, set gate ratio, hold time, and attenuation, set the decay rate if the gate is lost, and set chairman override.

To access Microphone Settings

1. Click the

Breakout

icon on the Configuration screen. The breakout box settings screen

appears with the Level tab selected.

FIGURE 3.6 Microphone settings: level tab (Converge 560 shown)

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RAV-Ware Software Configuration 33

BREAKOUT BOX LEVEL TAB

From this tab (see figure 3.6), you can view the make and model of the mic that has been dragged and dropped from the device toolbox onto the specific microphone connection of the breakout box. You can determine if a mic is gated on or muted by the Gating indicator being green or red, respectively. You can set the coarse gain and fine gain for the microphone channel, and read the post gain meter. You can also enable/disable automatic level control (ALC) settings, enable/disable mute, and enable/disable phantom power.

To adjust Coarse Gain

The Coarse Gain sets the analog gain for the microphone channel.

1. Using the slider, adjust the coarse gain for the microphone channel. The meter will display levels, when enabled. Enable the meter by clicking the check box.

To adjust Fine Gain

The Fine Gain sets the fine gain for the microphone channel. The Fine Gain allows you to set the gain limits more precisely than with the coarse gain control.

1. Using the slider, adjust the fine gain for the microphone channel. The meter will display levels, when enabled. Enable the meter by clicking the check box.

To enable ALC

ALC automatically adjusts microphone levels to ensure participants’ voices are transmitted at consistent levels regardless of whether people are speaking loudly or softly.

1. Click the

ALC

button. The indicator will turn green when ALC is enabled.

To enable Mute

1. Click the

Mute

button. The Mute indicator will turn red and the Gate indicator next to

“Connected to:” will also turn red when Mute is enabled.

To enable Phantom Power

Phantom power is an auxiliary power source to power certain types of microphones. The phantom voltage is 24VDC.

1. Click the

Phantom PPower

button. The indicator will turn green when Phantom Power is

enabled.

BREAKOUT BOX PROCESSING TAB

Click on the

Processing

tab from the Microphone Settings screen to access microphone processing features. You can enable/disable acoustic echo cancellation (AEC), set the NLP (non-linear processing level), enable/disable noise cancellation, adjust the cancellation depth, enable/disable speech lift, adjust speech level, and set the filter from this tab (see figure 3.7).

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To disable Acoustic Echo Cancellation (AEC)

AEC prevents echo from reaching the far-end site. AEC should be kept enabled for normal operation.

1. Click

AEC

to disable Acoustic Echo Cancellation; the LED turns off. The default set-

ting is with AEC enabled; the LED is green when AEC is enabled.

To set the Non-linear Processing (NLP) level

Non-linear Processing is an intelligent suppressor that removes any residual echo that remains after acoustic echo canecllation.

1. Click radio button correponding with the desired level. You can set the NLP level to aggressive, medium, soft, or off.

To disable Noise Cancellation (NC)

Noise Cancellation enhances speech clarity by attenuating the amount of background noise in the signal. ClearOne recommends keeping NC enabled.

1. Click NCto disable noise cancellation; the LED turns off. The default setting with NC enabled; the LED is green when NC is enabled.

To set the Noise Cancellation Depth

Adjust cancellation depth to the setting which provides the best combination of low noise and maximum speech clarity.

1. Using the slider, set the noise cancellation depth to the desired level.

FIGURE 3.7 Microphone settings: processing tab (Converge 560 shown)

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RAV-Ware Software Configuration 35

To enable Speech Lift

Speech lift enables the microphone channel to be reinforced to the loudspeaker output channel.

1. Click the

Speech LLift

button. The indicator will turn green when speech lift is enabled.

To adjust Speech level

Speech level sets the attenuation level for the amplifier output of the selected microphone.

1. Using the slider, adjust the speech lift level to the desired setting between -18dB and 0dB.

To set Filter

The Filter button allows you to set up to three PEQ filters for the microphone channel.

1. Click the

Filter

button. A pop-up window (see figure 3.8) appears for the selected

microphone channel. The filter is displayed in Filter Graph view.

FIGURE 3.8 Microphone filter (filter graph view)

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36 Technical Services: 800.283.5936

2. To begin, click

Add FFilter

to add a filter to the graph. Modify the filter settings as

desired. The settings are described below:

•

Active FFilter

selects among filters on the graph.

Note

: No filters exist until you click

Add FFilter

to add filters to the graph.

•

Type

selects the filters type. The only type available for the Converge 560/590 is

parametric EQ (PEQ).

•

Frequency

selects the center frequency (in Hertz) for the filter you are configuring.

Range is from 20Hz to 15kHz. Default is 1000Hz.

•

Gain

adjusts the gain value from -15 to 15dB, in 1 dB steps. Default is 0dB.

• Q, or Quality factor, selects the ratio of the center frequency divided by the bandwidth. Q reflects an inverse relationship to the bandwidth, and adjusts from .2 to

28.8. The default is 4.4.

•

Bandwidth

establishes the numerical difference between the upper and lower points of a filter's audio passband. Range is from .05 to 5 octaves. The default is .33.

• The

Bypass

box, when selected, bypasses the selected filter.

•

Phase

generates—on the graph—the phase relationship of the graphed frequency

response.

•

Bypass AAll

bypasses all filters.

•

Add FFilter

adds a filter to the graph or table, centered at 1kHz and 0dB.

•

Remove FFilter

removes the selected filter from the graph or table.

• The

Table VView

button toggles between the Filter Graph and Filter Table views. The Filter Table view displays the active filter, filter type, center frequency, gain, Q, and bandwidth parameters of the graph window, but in a table format. You can configure filters from this view as well as the graph view. Click

Table VView

again to return

to the Filter Graph view.

3. When you finish configuring filters, click

to exit.

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RAV-Ware Software Configuration 37

BREAKOUT BOX GATING TAB

Click on the

Gating

tab from the Microphone Settings screen to access microphone gating features. You can control the gating mode, set the gate ratio, hold time, and attenuation, set the decay rate, and control chairman override from this tab (see figure 3.9).

To set Gate Mode

Set Gate Mode allows you to set the gate mode. Choices are limited to manual on, override on, and auto. Manual on activates a mic; the microphone contributes to gating parameters. Override on activates a mic; the microphone does not contribute to gating parameters. Auto automatically gates the mic on or off, based on input levels and other parameters programmed into the Converge 560/590.

1. Click the

Gate MMode

radio button corresponding with the desired setting.

To adjust Gate Ratio

Gate ratio specifies how much louder the mic audio level must be above the ambient noise level before the mic gates on (see figure 3.10).

1. Using the slider, adjust the gate ratio to the desired level.

FIGURE 3.9 Microphone settings: gating tab (Converge 560 shown)

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To set Hold Time

Adjust hold time allows you to set how long the channel stays gated on after the mic gates off (see figure 3.10).

1. Using the slider, adjust the hold time to the desired level.

To adjust Off Attenuation

Adjust off attenuation allows you to set the amount of level reduction applied to a mic when it is gated off.

1. Using the slider, adjust the off attenuation of the microphone to the desired level.

To adjust Decay Rate

Set decay rate allows you to set how quickly a mic gates off after the hold time expires.

1. Click the

Decay RRate

radio button for the desired amount of decay after the gate is

lost.

To enable Chairman Override

Chairman override provides gating priority for a mic. When a mic with chairman override enabled gates on, all mics that don't have chairman override enabled will gate off.

1. Click the

Chairman OOverride

radio button enable the chairman override feature.

FIGURE 3.10 Converge 560/590 automixing gate functions

Page 39

RAV-Ware Software Configuration 39

LOUDSPEAKERS

You can adjust your loudspeaker equalization, change volume levels and enable ClearEffect in the Loudspeaker window. Equalization in RAV-Ware is similar to the bass and treble adjustments on a stereo. Increasing or decreasing the low, mid and high frequencies and levels allows you to customize loudspeaker audio and provide the optimal listening experience for your users.

To access Loudspeaker settings

1. Click the

Loudspeaker

icon in the configuration screen.

The Loudspeaker settings dialog box appears.

To enable ClearEffect

When ClearEffect is enabled, it causes the audio coming from the telephone line to emulate wideband audio. It does this by adding high and low frequencies to the audio signal, creating a fuller sound.

1. Click the

ClearEffect OOff/On

button. The indicator will turn green when ClearEffect is enabled.

To adjust Equalization

1. Adjust the the Low, Mid and High frequency tones using the Equalization sliders.

To enable Mute

1. Click the

Mute

button. The Mute indicator will turn red when Mute is enabled.

To adjust audio level (Volume)

1. Using the slider, adjust the volume. The meter will display output levels.

2. Click

to save the settings.

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MIXER CONSOLE

The Mixer Console allows you to create audio mixes for the different outputs, adjust volume levels and view the output meters. The audio inputs are shown along the left side of the window and the audio outputs are along the top.

To open the Mixer Console

1. Click the

Mixer CConsole

icon in the Configuration screen. The Mixer Console window appears (see figure 3.11).

To create a mix of audio

1. Select which audio is to be included in each output mix. A check mark indicates the audio will be included in the output mix.

To adjust audio levels

You can also adjust levels by opening the configuration windows for each component. Changes made to the levels on the Mixer Console window will be reflected in the configuration windows.

1. Use the sliders to adjust the audio levels for Playback, Telephone Rx, Line In, Loudspeaker, Line Output, Telco Tx, Record Out, and the microphones.

FIGURE 3.11 Mixer Console (Converge 560 shown)

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RAV-Ware Software Configuration 41

EFFECTS OF USING AN EXTERNAL AMPLIFIER

If you connect an external amplifier to the Converge unit on either the Line Out jack or the Record Out jack, the mixer console options change.

• If you place an external amplifier on the Line Output, the options to route any audio to the loudspeakers and to route the microphones to the Line Output are no longer available.

• If you place an external amplifier on Record, the options to route any audio to the loudspeakers and to route the microphones to the Record output are no longer available.

See page 18 for information on connecting an amplifier.

MICROPHONE CONFIGURATIONS

The Converge breakout box icon has connections for three sets of microphones, A1-A3, B1-B3, and C1-C3 (Converge 590 only). You can configure these microphones through RAV-Ware. You can use microphones that have preconfigured settings from the Device Toolbox or you can manually set up the microphones using the Add Device feature of the Device Toolbox (see page 54).

PRECONFIGURED MICROPHONES

The settings for many common microphones have been pre-configured for optimal performance with the Converge system. Preconfigured devices are listed in the Device Toolbox and can be dragged and dropped onto any of the microphone labels.

To select a preconfigured microphone

1. Click the

Device TToolbox

button to display preconfigured

devices.

2. Click the plus sign (+)to expand the microphone category.

3. Click the microphone name and drag it to the Configuration screen. Drop over the Microphone label. The label will change based on the selected microphone.

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LINE INPUT AND OUTPUT

The Converge mixer has jacks for Line Input and Line Output that allow you to connect different auxiliary devices. You can configure audio levels for these devices through RAVWare. You can use devices that have preconfigured audio settings from the Device Toolbox or you can manually set the audio settings for your line in and line out devices.

PRECONFIGURED VIDEO CODECS, AMPLIFIERS, AND SOUND CARDS

The audio settings for many common auxiliary devices such as video codecs, VCRs, amplifiers and sound cards, have been pre-configured for optimal performance with the Converge system. Preconfigured devices are listed in the Device Toolbox and can be placed on the Line In and Line Out icons.

Note

: If you would like to add a device to the Device Toolbox, please refer to the

Device Toolbox Editor on page 54.

To select a preconfigured line-level device

1. Click the

Device TToolbox

button to display preconfigured

devices (see figure 3.12).

2. Click the plus sign (+)to expand the category that matches your device type.

3. Click the device name and drag it to the Configuration screen. Drop over the Line input or Line Output icon. The label and icon will change based on the selected device.

Note

: Video codecs will cover both Line Input and Output. A sound card should be placed on Line Input, Line Output, or on both Input and Output for web conferencing. An amplifier is Output only.

FIGURE 3.12 Line input device list (Converge 560 shown)

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RAV-Ware Software Configuration 43

ADJUSTING LINE INPUT/OUTPUT SETTINGS

If your device is not listed in the Device Toolbox you can manually customize and configure the audio of your auxiliary devices in the Line Input and Line Output windows. Line input and output devices include video codecs, CD players, amplifiers and sound cards.

To access Line Input Settings

1. Open the Line Input window by clicking on the Line IInput

device icon. The Line Input dialog box

appears.

To adjust Line Input Equalization

1. Adjust the the Low, Mid and High frequency tones using the Equalization sliders.

To enable Line Input Mute

1. Click the

Mute

button. The Mute

indicator will turn red when Mute is enabled.

To adjust Line Input Audio Level (Volume)

1. Using the slider, adjust the volume. The meter will display output levels.

Note

: To save the name and setting of your line input device, refer to the Device

Toolbox Editor on page 54.

To access Line Output settings

1. Open the Line Output window by clicking on the Line OOutput

device icon.The Line Output dialog box

appears.

To adjust Line Output Equalization

1. Adjust the the Low, Mid and High frequency tones using the Equalization sliders.

To enable Line Output Mute

1. Click the

Mute

button. The Mute

indicator will turn red when Mute is enabled.

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44 Technical Services: 800.283.5936

To adjust Line Output Audio Level (Volume)

1. Using the slider, adjust the volume. The meter will display output levels.

Note

: To save the name and setting of your line output device, refer to the Device

Toolbox Editor on page 54.

RECORD AND PLAYBACK

Record and Playback devices include VCRs, DVD players and sound cards. However, the Playback/Record jacks are line level inputs and outputs and are not restricted to these devices. You can use devices that have preconfigured audio settings from the Device Toolbox or you can manually set the audio settings for your VCRs or DVD players.

PRECONFIGURED RECORD/PLAYBACK DEVICES

The audio settings for many common record/playback devices have been preconfigured for optimal performance with the Converge system. Preconfigured devices are listed in the Device Toolbox and can be placed on the Record and Playback icons.

To select a preconfigured record/playback device

1. Click the

Device TToolbox

button to display preconfigured

devices.

2. Expand the record/playback category to see a list of record/playback devices (see figure 3.13).

FIGURE 3.13 Record/playback device list (Converge 560 shown)

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RAV-Ware Software Configuration 45

3. Click the device name and drag it to the Configuration screen. Drop over the Record or Playback icon. The label and icon will change based on the selected device.

Note

: You are not limited to record and playback devices with these connectors. The Record and Playback jacks are line input and line output jacks and can be connected to video codecs, CD players and amplifiers.

To remove a device

1. Right-click on the device you want to remove.

2. Select

Clear DDevice

ADJUSTING RECORD/PLAYBACK SETTINGS

If your device is not listed in the Device Toolbox you can manually customize and configure the audio of your auxiliary devices. The Record settings window is used to customize and configure audio being sent to recording devices that are connected to the record jack on the RAV mixer. The Playback settings window is used to customize and configure the audio from the playback device that is connected to the Playback jack on the Converge mixer.

To open Playback Settings

1. Open the Playback configuration window by clicking on the

Playback

device icon. The Playback window

appears.

To adjust Playback Equalization

1. Adjust the the Low, Mid and High frequency tones using the Equalization sliders.

To enable Playback Stereo Mix

While the Converge provides mono-only audio, it will accept left and right audio from a stereo device. However, you must select Stereo Mix to ensure proper level adjustments are made.

1. Select

Stereo MMix

if your playback device

uses stereo inputs (default in on).

To enable Playback Mute

1. Click the

Mute

button. The Mute

indicator will turn red when Mute is enabled.

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46 Technical Services: 800.283.5936

To adjust Playback Audio Level (Volume)

1. Using the slider, adjust the volume. The meter will display output levels.

Note

: To save the name and setting of your playback device, refer to the Device

Toolbox Editor on page 54.

To open Recording Settings

1. Open the Record configuration window by clicking on the

Record

device icon. The Record window

appears.

To adjust Recording Equalization

1. Adjust the the Low, Mid and High frequency tones using the Equalization sliders.

To enable Recording Mute

1. Click the

Mute

button. The Mute indicator will

turn red when Mute is enabled.

To adjust Recording Audio Level (Volume)

1. Using the slider, adjust the volume. The meter will display output levels.

Note

: To save the name and setting of your recording device, refer to the Device Toolbox Editor on page 54.

CAMERA CONTROLS

The Converge system provides voice tracking capabilities through a VISCA control port connection to a PTZ camera.

SETTING CAMERA PRESETS

The camera presets are programmed in RAV-Ware and assigned to each microphone pod. When a specific microphone is activated, the PTZ camera will move to the associated preset camera position. The Converge 590 supports nine camera positions and a home position. The Converge 560 supports six camera positions and a home position.

Note

: The PTZ camera can still be controlled manually from the camera or video codec remote control.

To open Camera Controls

1. Click the

Camera CControls

icon in the Configuration screen.

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RAV-Ware Software Configuration 47

To set camera presets

1. Select the

Camera CControl MMode

either Sony or Canon.

2. Select which camera you are programming from the

Camera

list.

3. Select the

Camera DDelay

. Camera delay is the amount of time the microphone must be activated before the camera moves to the preset position and amount of time the microphone must be inactive before returning to the home position. ClearOne recommends setting the camera delay to at least two seconds to prevent the camera from changing positions at every sound.

4. Using the directional arrow buttons and the

Zoom IIn

and

Out

buttons, position the

camera for the first microphone.

5. Click

Save PPreset

under the microphone to assign the camera position to the mic.

6. Repeat steps 1-5 for the remaining camera positions.

7. Select

Voice TTracking SSystem EEnabled

Note

: Once you set the presets, do not switch Camera Control Mode (the camera

type). This will delete all presets.

8. Click

to save the settings.

To test camera presets

1. Deselect

Voice TTracking SSystem EEnabled

2. Select the camera you are testing.

3. Click

Run PPreset

for each mic to test the programming. The camera moves to the

preset position for each microphone.

4. Select

Voice TTracking SSystem EEnabled

(Converge 560 shown)

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DIALER AND PHONEBOOK USAGE

The Converge system includes a Phonebook that stores up to 20 names and phone numbers. Phonebook entries may be entered through RAV-Ware or using the Controller. The Dialer in RAV-Ware mimics the Controller and can be used to make calls, mute microphones, and adjust the loudspeaker volume. See chapter 4, Using the Converge, for information on using the Controller.

PHONEBOOK

RAV-Ware features a Phonebook utility which stores up to 20 phone numbers. These numbers are also assigned a speed dial number for dialing convenience through the Controller. Phonebook entries are listed in alphabetical order. You can add, edit or delete entries from the Phonebook window.

To open the Phonebook

1. Click the

Phonebook EEdit

button on the toolbar or select

Phonebook

Edit

from the Tools menu.

To add a Phonebook entry

1. Click

New EEntry

2. Enter the

Name

and

Number

3. Enter a

Speed DDial NNumber

4. Click

Add EEntry

To delete a Phonebook entry

1. Select the entry you want to remove.

2. Click

Remove

To edit a Phonebook entry

1. Select the entry you want to edit.

2. Make the desired changes to the entry.

3. Click

Change

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RAV-Ware Software Configuration 49

DIALER

While most calls will be made using the controller, you can also manage all your calls from the Dialer in RAV-Ware. You can dial a number, redial the last dialed call and disconnect calls. You can also use flash settings, mute the microphones and adjust loudspeaker volume.

To open the Dialer

1. Click the

Phonebook EEdit

button on the

toolbar or select

Phonebook EEdit

from the Tools menu. The Dialer window appears (see figure 3.14).

Note

: This option is only available when you

are connected to a Converge unit.

To make a call

1. Click the

ON/OFF

button.

2. Dial the number as you would on a standard phone. The number appears at the top of the display window.

Note

: You can also pre-dial the number and press the

ON/OFF

button to connect the

call.

Tip

: You can also dial using the 0-9, star (*) and number (#) on your keyboard. Use the comma (,) key to enter a two second pause. The Enter key connects to and disconnects from the telephone line.

FIGURE 3.14 Dialer window

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50 Technical Services: 800.283.5936

To make a call from the Phonebook

1. Using the mouse, select the number in the phonebook. The number appears in the display window.

2. Click the

ON/OFF

button to dial the call.

Tip

: You can also double-click the name in the phonebook. The phone will be taken

off hook and the number dialed.

To end a call

1. Click the

ON/OFF

button.

To redial

1. Click the

REDIAL

button. The phone will automatically be taken off hook and the last

dialed number will be called.

To send a Flash signal

1. The Flash key can be used for call transfer, call waiting or conference calling if your telephone service includes these features. Refer to your local telephone service provider for details.

To mute/unmute

1. Click the

MUTE

button to mute all microphones. The LED will illuminate red.

2. Click the

MUTE

button again to unmute all microphones. The LED will turn off.

To adjust loudspeaker volume

1. Use the UPand

DOWN

buttons to adjust the loudspeaker volume to the desired level.

To return to the Configuration screen

1. Click the

Switch tto FFlow WWindow

link to return to the

Configuration screen.

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RAV-Ware Software Configuration 51

ADVANCED FEATURES

RAV-Ware has several advanced features which allow you to perform system checks and administrative functions.

SYSTEM CHECKS

The System Diagnostics window allows you to check your Converge system to be sure all components of your system are connected and working properly.

To open System Checks

1. Click the

System CChecks

button or select

System CChecks

from the Tools menu.

Note

: This option is only available when you are connected to a Converge unit.

To run System Checks

1. Click the

START

button. If you are local (in the same room as the loudspeakers), you will hear a tone as the Converge checks all components. When the check is complete, lights will indicate the status of each component. Green indicates the component is connected and functioning. Red indicates a problem with the component.

(Converge 560 shown)

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52 Technical Services: 800.283.5936

EVENT LOG

The Event Log keeps record of a user-selectable events. You select which events you want recorded and RAV-Ware keeps a log, allowing you to periodically review events and make sure the system is running smoothly. You can also save the Event Log as a .txt file. Check the Event Log when there are communication errors or for other troubleshooting.

To open the Event Log

1. Click the

Event LLog

toolbar button or select

Event LLog

from the

Tools menu.

To track events

1. Select the events you would like to log.

To save an Event Log

1. Click the

Save

button.

2. Name the file.

3. Click

Save

. The log is

saved as a .txt file.

To print an Event Log

1. Click the

button.

2. Select the printer.

3. Click

FIGURE 3.15 Event logs

Selection

Default

Reboot

Errors

Password

Telco

Dialing

Call Duration

System Check

Battery Life

Function

Logs when the mixer settings are defaulted.

Logs every time the Converge system reboots.

Logs DSP communication errors only.

Logs failed and successful access through TCP/IP or web interface.

Logs when telco was enabled and disabled.

Logs dialed numbers.

Logs how long each call lasts.

Logs when system checks are performed and the results of the checks.

Logs battery level as reported by the RF Controller (wireless units only).

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RAV-Ware Software Configuration 53

ERROR MESSAGES

When the Converge system encounters an error, an error icon will appear in the lower left-corner of the screen. Review this log to troubleshoot problems.

To view Error Messages

1. Click the

Error

icon in the lower-left corner of the Converge window.

To clear Error Messages

1. Click

Clear

Note

: DSP communication errors can be tracked using the Event Log.

FIRMWARE UPGRADES

Firmware upgrades are included with any updated RAV-Ware release. Once the RAV-Ware update has been installed, you should upgrade the firmware. Firmware can be upgraded through the network, serial or USB connection.

To open the Converge Firmware Loader

1. Click the

Firmware LLoader

toolbar button or select

Firmware LLoader

from

the Tools menu.

Note

: This option is only available when you are connected to a Converge unit.

To upgrade Converge firmware

1. Click

File

2. Browse the RAV-Ware firmware folder and select the firmware file associated with your Converge unit.

3. Click

Open

4. Click the

Update

button. The File Transfer Progress bar will indicate when the firmware has been uploaded.

5. A confirmation dialog box appears, indicating that the mixer will reboot.

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54 Technical Services: 800.283.5936

DEVICE TOOLBOX EDITOR

The Device Toolbox Editor allows you to add your auxiliary devices to RAV-Ware. You can add video codecs, sound cards, record/playback devices, amplifiers, and microphones to customize your system and easily access these devices for future Converge installations.

To open the Device Toolbox Editor

1. From the Tools menu, select

Edit DDevice

List

or right-click on the Device Toolbox

pane and select

Device TToolbox EEditor

To add a device

1. Click

Add

2. Select

Device TType

from the Device Type list.

3. Enter the

Name

of the Manufacturer.

4. Enter the

Model NNumber

of the device.

5. Enter the

Equalization

levels and the Gain

settings.

6. Click OK. The new device will appear in the Device Toolbox Editor window and in the Device Toolbox.

To edit a device

1. In the Device Toolbox Editor, select the device you want to modify.

2. Click

Edit

3. Change any information you desire.

4. Click OK.

Tip

: You can also edit the device by double-clicking the device in the Device Toolbox pane or by right-clicking the device and then choosing Edit Device.

To delete a device

1. In the device list, click the device you want to delete.

2. Click

Delete

3. Confirm you want to delete the device.

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Using the Converge 55

USING THE CONTROLLER

Most phone specific functions, such as dialing a call or adding a phonebook entry, will be managed from the controller. Phonebook and dialer actions can be done through Rav-Ware as well. See page 48 for more information.

TO ANSWER A CALL

1. Press on the controller to answer the call. When there is an incoming call, the phone rings, you will hear the ring tone coming from the speakers.

Note

: Converge can also be set to automatically answer calls. See page 60 to enable

Auto-Answer.

TO MAKE A CALL

1. Press . You will hear a dial tone.

2. Dial the number as you would on a standard phone. The number appears on the LCD screen.

Note

: The controller accepts a maximum of 44 characters. No more than 44 characters can be entered.

TO PRE-DIAL A CALL

1. Dial a phone number. You can press to delete the last digit entered in the pre-dialing string.

2. Press to send the call.

Note

: The phonebook key will delete the entire dial string if you press it for two seconds. Pressing and holding the pound (#) key for two seconds will insert a pause into the dialing string. The duration of the pause is two seconds.

TO END A CALL

1. Press to disconnect the call.

Note

: Converge can also be set to automatically disconnect calls. See page 60 to enable Auto-Disconnect.

USING THE CONVERGE

LCD Screen

18005781234

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56 Technical Services: 800.283.5936

TO MUTE/UNMUTE MICROPHONES

1. Press to mute the microphones.

2. Press again to unmute the microphones.

Note

: This function mutes all microphones in the room.The mixer front panel LEDs

light red when the microphones are muted.

TO USE SPEED DIAL

1. Press and hold the assigned speed dial number on the dial pad.

Note

: You can dial numbers 1-9 by pressing and holding the assigned number. To dial

speed dial 10, press and hold 0.

TO REDIAL A PHONE NUMBER

1. Press .

Note

: REDIAL saves the last number that was dialed from the controller. Once REDIAL

is pressed, the phone will be taken off-hook and the number will be dialed.

TO DIAL A CALL FROM THE PHONEBOOK

1. Press on the controller.

2. Scroll to the entry and press .

Note

TO USE THE STATUS KEY (RF CONTROLLER ONLY)

1. Press and hold for two seconds to display the status of the Converge.

If the phone is not in use (on-hook) the LCD will display the device name, the date and time and the local number.

If the phone is in use (off-hook), the LCD will display the call duration, the date and time and the dialed number.

Dialing from the phonebook

On-hook status

Off-hook status

Conference

Product Management Sales Team

ClearOne 55 10/13/04 14:33 PM 8013568518

11:14 10/13/04 14:33 PM 9795311468

Page 57

Using the Converge 57

TO SEND A FLASH SIGNAL

1. Press to use call transfer, call waiting, or conference calling.

Note

: This feature is dependent on your PBX service or local phone service. Refer to

your PBX vendor or local telephone service for details.

TO ADJUST THE SPEAKER VOLUME

Press to increase the volume.

Press to decrease the volume.

Note

: If an external amplifier is dragged to the line output or record output in RAV-Ware, the volume buttons will be programmed to adjust the external amplifier. See page 41 for more information.

PROGRAMMING PHONE PREFERENCES

You can manage the Phonebook, adjust phone settings, such as ring melody and tone, and set preferences, such as country codes and language, through the menu options outlined below. You can also program these preferences in the RAV-Ware software. Refer to Chapter 3 for more information on RAV-Ware.

FIGURE 4.1 Menu tree

Phonebook Settings Configuration

Add

Edit

Delete

Ring Melody

Ringer Level

Auto Answer

Select Country

Select Language

Select Frequency

Auto Disconnect

Flash Duration

RF Radio Test

LCD Contrast

IP Address

Version

Wired Control

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58 Technical Services: 800.283.5936

ACCESSING THE MENU

The main menu (see figure 4.1) gives you three options: Phonebook, Settings and

Configuration. An asterisk indicates your position in the menus and a down arrow

indicates that the menu continues. Once in menu mode, use the arrow keys to navigate.

moves the cursor up. moves the cursor down. is a delete key or a back

key that moves you to the previous screen. saves entries and moves the cursor to

the next line.

To access the menu

1. Press on the Controller to access the Converge program menu.

USING THE PHONEBOOK FROM THE CONTROLLER

The Phonebook stores up to 20 names and numbers. You can add, edit and delete any of the contacts.

To add a Phonebook entry

1. Press to access the menu options.

2. Press to select Phonebook.

3. Press again to select Add.

4. Type the name using the keypad.

Note:

Press a keypad key repeatedly to cycle through its characters.

5. Press to advance to the Number field.

6. Type the numer using the keypad.

7. Press to advance to the Save option.

8. Press again to save the entry and return to the Phonebook menu.

Note:

Entries edited or added to the phonebook through the controller are assigned speed dial number 0. This means that there is no speed dial associated with this number. You must use RAV-Ware to edit the speed dial. See page 48 for instructions.

Phonebook

Main menu

Adding a contact

Settings Configuration

Name Number

Save

Page 59

Using the Converge 59

To edit a Phonebook entry

1. Press to access the menu options.

2. Press to select Phonebook.

3. Scroll to Edit and press .

4. Scroll to a desired name and press .

5. Make changes to the name and number using the keypad.

6. Press to advance to the Save option.

7. Press again to save the changes and return to the Phonebook menu.

To delete a Phonebook entry

1. Press to access the menu options.

2. Press to select Phonebook.

3. Scroll down to Delete and press .

4. Choose the entry you want to delete.

5. Press delete the entry and return to the Phonebook menu.

ADJUSTING THE SETTINGS

You can activate the auto-answer setting, activate auto-disconnect, select ringer melodies and adjust your ringer in the Settings menu.

To select a Ring Melody

1. Press to access the menu options.

2. Scroll to Settings and press .

3. Press again to select Ringer Melody.

4. Select one of the three ringer melodies.

5. Press to save the selection and return to the Settings menu.

Note:

Once you select a melody, you will hear it played through the speakers.

Editing a contact

Deleting a contact

Ringer melody

Sales Team 8886451234

Save

Add

Edit Delete

Ringer Melody Ringer Level Auto Answer

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60 Technical Services: 800.283.5936

To adjust the Ringer Level

1. Press to access the menu options.

2. Scroll to Settings and press .

3. Scroll to Ringer Level and press .

4. Use or to adjust the volume.

5. Press to save and return to the Settings menu.

Note:

Ringer volume is indicated by a horizontal bar on the LCD screen and you will

hear it from the speakers.

To activate Auto Answer

1. Press to access the menu options.

2. Scroll to Settings and press .

3. Scroll to Auto Answer and press .

4. Select After 2 Rings, After 4 Rings, or Disable to deactivate the Auto Answer function.

5. Press to save selection and return to the Settings menu.

To activate Auto Disconnect

1. Press to access the menu options.

2. Scroll to Settings and press .

3. Scroll to Auto Disconnect and press .

4. Select Enable or Disable.

5. Press to save selection and return to the Settings menu.

Note:

When enabled, Auto Disconnect will automatically hang up the phone once the other end is disconnected. Auto Disconnect uses loop drop or call progress--see PBX vendor or local service provider.

Ringer level

Auto answer

Auto disconnect

Ringer Level

After 2 Rings After 4 Rings Disable

Enable Disable

Page 61

Using the Converge 61

CONFIGURATION

The configuration menu provides options for selecting countries, languages and RF (for wireless units) as well as configuring the Flash setting.

To select a Country

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Press again to select Country.

4. Select the country where the Converge is being used from the list of available countries.

5. Press to save the country selection and return to the Configuration menu.

Note:

This is assigned to the telco for the specific country settings.

Warning:

The country code must be set correctly in RAV-Ware and the Controller to ensure that the unit operates properly when connected to the telco network and that it complies with the country’s telco requirements. Changing this code to a country other than the intended country of operation might cause the Converge to be noncompliant.

To select a Language

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Language and press .

4. Select a language from the list.

5. Press to save the language and return to the Configuration menu.

USA/Canada

Select a country

Select a language

Europe Australia/New Zealand

English

Spanish French

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To select a frequency on RF Controller

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Frequency and press .

4. Choose a frequency from 1-8.

5. Press to save the frequency and return to the Configuration menu.

Note:

The channel frequency allows the mixer to communicate with the controller. The

frequency in RAV-Ware must match the Converge controller frequency. See page 30.

Note:

If you are using the European or South African version of Converge, frequency 1

and frequency 8 are the same frequency.

To enter Flash Duration

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Flash Duration and press .

4. Type the duration number from 50-1000 ms in 10 ms steps.

5. Press to save the duration and return to the Configuration menu.

To enable wired controller

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Wired Controller and press .

4. Enable and Disable are displayed. Select Enable and press .

5. The mixer resets and the wired controller is enabled.

Select a frequency

Enter flash settings

Frequency 1 Frequency 2 Frequency 3

1000

Save

Page 63

Using the Converge 63

To perform RF Radio Test on RF Controller

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to RF Radio Test and press .

4. Press to exit and return to the Configuration menu.

Note:

The RF Controller will send out a radio signal and display the signal strength between the Controller and the mixer. Use this feature to ensure the mixer and Controller are set to the same frequency and to verify of the signal strength. Use the chart to determine the reliability of the signal.

Attention:

If you are having trouble with the communication between the Controller and the mixer, refer to the Troubleshooting guide for tips on improving signal strength.

To change LCD contrast

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Contrast and press .

4. Choose a contrast setting (0-3).

5. Press to select the contrast and return to the Configuration menu.

To view the IP address

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to IP Address and press .

Note:

The IP address for the Converge

unit will display on the LCD.

4. Select Exit to return to the Configuration window.

RF radio test

Signal strength reliability

Contrast

IP address

RF Radio Test

------Exit

Signal Level Reliability

0–4 bars

4–8 bars

9–12 bars

13–16 bars

Fai r

Good

Better

Best

Contrast 0 Contrast 1

Contrast 2

IP Address

191.151.147.102 Exit

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To check the Converge controller version

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Version and press . The version of the Controller firmware will display.

4. Select Exit to return to the Configuration window.

Version

1.0.0 Exit

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Using the Converge 71

ACCESSING THE WEB INTERFACE

The Converge has a built-in web server that provides a remote access interface to your Converge system. However, not all programming and metering functions are available. The web interface allows you to connect to a Converge unit, run system checks, view the event log and manage calls.

To use the web interface from outside your network, your firewall must be properly configured to allow access. If you are accessing Converge from within the network, you may be able to use the network name. The web interface uses Port 80.

TO CONNECT TO CONVERGE THROUGH THE WEB INTERFACE

1. Open a web browser and enter the

IP aaddress

Network NName

of the Converge in

the address bar.

2. Enter your

User NName

and

Password

The default user name is

ClearOne

and

the default password is

RAV

The Converge web interface opens. Navigation buttons are shown in the left channel.

WEB INTERFACE

FIGURE 5.1 Converge 590 RAV-Ware management system

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DIAL

You can make all your calls from the Dialer in the web interface. You can dial a number, redial the last dialed call and disconnect calls. You can also use flash settings, mute the microphones, adjust volume, and dial from the phonebook.

TO OPEN A DIALER WINDOW

1. Click the

Dial

button in the left channel navigation.

TO MAKE A CALL

1. Click the

ON/OFF

button to take the phone off-hook (indicator turns green).

2. Using the number pad, dial a phone number just as you would on a standard phone.

Note

: You can also pre-dial the number and press the

ON/OFF

button to connect the

call.

Tip

: You can also dial using the 0-9, star (*) and number (#) on your on your keyboard. Use the comma (,) key to enter a two second pause. The Enter key connects to and disconnects from the telephone line.

TO MAKE A CALL FROM THE PHONEBOOK

1. Click a number in the Phonebook you want to call. The number appears in the display window.

2. Click the

ON/OFF

button to dial the call or double-click on the entry.

FIGURE 5.2 Dialer window

Page 67

Using the Converge 73

TO END A CALL

1. Click the

ON/OFF

button.

TO REDIAL

1. Click the

REDIAL

button. The phone will automatically be taken off-hook and the last

dialed number will be called.

TO SEND A FLASH SIGNAL

1. If your telephone service includes call transfer, call waiting or conference calling, you can use the Flash key. Refer to your local telephone service or PBX vendor for details.

TO MUTE/UNMUTE

1. Press the MUTE button to mute all microphones (the indicator turns red).

2. Press the MUTE button again to unmute all microphones (the indicator turns off).

TO ADJUST CALL VOLUME

1. Use the UPand

DOWN

volume buttons to adjust the volume to the desired level.

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74 Technical Services: 800.283.5936

EVENT LOG

The Event Log keeps record of a user-selectable events. You select the events you want recorded in RAV-Ware. You then can download the log for review in the web interface. Check the Event Log when there are communication errors or for other troubleshooting.

TO OPEN EVENT LOG

1. Click the

Event LLog

button in the menu pane.

TO CLEAR LOG

1. Click the

Clear LLog

button.

Note:

The log in RAV-Ware is also cleared.

TO DOWNLOAD LOG

1. Click the

Download LLog

button.

Note:

Right-click on the event log to save a copy to your hard drive as a .txt file.

FIGURE 5.3 Event log

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Using the Converge 75

SYSTEM CHECK

The System Checks window allows you to check your Converge system to be sure all parts of your system are connected and working properly.

TO OPEN THE SYSTEM CHECKS

1. Click the

System CChecks

button.

TO RUN SYSTEM CHECKS

1. Click the

Start

button. Converge checks all components. When the check is complete, lights will indicate the status of each component. Green indicates the part is connected and functioning. Red indicates a problem with the component.

FIGURE 5.4 System checks

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76 Technical Services: 800.283.5936

LOG OUT

1. Click the

Log OOut

button.

2. Click

Yes, LLog OOut

No, GGo BBack

to return to the main screen.

FIGURE 5.5 Log out

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Appendix 77

MAINTENANCE

Unplug all components before cleaning. Do not use liquid or aerosol cleaners. Use a soft, damp cloth to clean the microphones and controller.

If storing for an extended period of time, remove the batteries.

TROUBLESHOOTING

The following paragraphs describe ways to troubeshoot difficulties with your Converge product, if necessary.

AUDIO

The following paragraphs outline audio troubleshooting.

No dial tone

Ensure that the RJ-11 cable is connected to an analog line. Make sure the phone cable is connected to the Line jack, not the Set jack. If you are connected to a digital line through a telephone handset, see page 21 for more information. Run a system diagnostic check through RAV-Ware to be sure all Converge components are working properly.

Converge does not ring

Adjust the volume of the ringer. Check that the RJ-11 cable is connected. Verify that the dialed phone number is correct.

Muffled reception

Check the connections of all audio inputs. Check the Audio Mixer in RAV-Ware to make sure the correct audio paths are selected. Adjust the volume of the audio outputs.

Far-end party cannot hear

Do not move the microphones while on a call. Move any items that might be blocking the microphones. Move closer to the microphones. Check mute on the inputs and outputs.

Short silences, echoes, or clipped speech on the far end

• Adjust the equalization in RAV-Ware for each component.

• Adjust the volume. Watch the meters. Make sure the loudest audio causes the meters to just enter the yellow zone.

• Be sure equipment is placed correctly for the best sound performance. Refer to Chapter 1 for basic room design guidelines.

APPENDIX

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RF CONTROLLER

The following paragraphs outline RF controller troubleshooting.

Controller doesn’t communicate with the mixer

The RF Controller performs best when the Converge mixer is positioned within line of sight and with the antenna pointed up. Check the signal strength indicator in all areas of the room where the controller will be used.The signal strength indicator is on the LCD screen and the maximum number of bars is four.

For optimal RF connectivity, make sure the signal strength measures two or four bars in all operating locations (see figure 6.1). You can also use the RF Radio Test function on the Controller for a more detailed signal strength measurement. Refer to page 63 for more information.

To iimprove ssignal sstrength:

• Verify that the mixer is within line of sight.

• Install the mixer in the top space of the equipment rack.

• Ensure that the antenna is pointed up.

• Do not install the mixer in a metal cabinet.

You can also purchase a remote mount antenna to improve the signal strength when the mixer is located in a different room or in an enclosed metal cabinet. Part number: 910-153-050

Be sure the frequency setting on the controller is the same as the frequency setting in RAV-Ware.

Cannot assign a speed dial number

Any phone numbers entered using the Controller are automatically assigned to speed dial location 0. Access RAV-Ware to assign speed dial numbers.

FIGURE 6.1 Signal strength reliability

Signal Level Reliability

0–4 bars

Fai r

4–8 bars

9–12 bars

13–16 bars

Good

Better

Best

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Appendix 79

SPEAKERS

The following paragraphs outline speaker troubleshooting.

Neither speaker plays

Check that the wires are properly connected. Check the audio mixer in RAV-Ware to ensure the audio is routed to the loudspeakers. Check volume setting and mute status.

Bass and treble are weak

Check the equalization for the loudspeakers in RAV-Ware.

Only one speaker plays

Check the equalization for the loudspeakers in RAV-Ware. Check the wires connected to the speaker that does not play. Be sure the wires are in good condition and are firmly connected.

One speaker still does not play

Disconnect the wires from both the speaker and the mixer. Disconnect the other wire from its speaker and connect that end of the wire to the speaker that doesn't play. If the speaker still doesn't play, the problem is in the speaker. If the speaker now plays, continue checking for the source of the problem. Disconnect the same wire from the mixer. Connect it to the other output. If the speaker plays, the problem is the original wire that was connected to that speaker.

GENERAL

The following paragraphs outline general troubleshooting.

Physical damage to Converge

All repairs must be done by a ClearOne technician. Call ClearOne technical support for more information.

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80 Technical Services: 800.283.5936

CAMERA PINOUTS

Camera pinouts are provided in the following paragraphs.

8-PIN MINI DIN CONNECTOR

Pin Number Control Pin Number Control 1 RTS 5 RXD 2 CTS 6 TXD 3 TXD 7 not used 4 GND 8 not used

DB-9 CONNECTOR

Pin Number Control Pin Number Control 1 CD 6 DSR 2 RXD 7 RTS 3 TXD 8 CTS 4 DTR 9 RI 5 GND

8 Pin Mini DIN8 Pin Mini DIN

FIGURE 6.2 8-pin mini DIN connector pinouts

FIGURE 6.3 DB-9 connector pinouts

Pin 1 RTS

Pin 2 CTS

Pin 3 TXD

Pin 4 GND

Pin 5 RXD

Pin 6 TXD not used

Pin 7 Not used

Pin 8 Not used

Pin 2 CTS

Pin 1 RTS

Pin 5 RXD

Pin 4 GND

Pin 3 TXD

Pin 6 GND not used

Pin 7 Not used

Pin 8 Not used

8 Pin Mini DINDB-9

Pin 1 CD

Pin 2 RXD

Pin 3 TXD

Pin 4 DTR

Pin 5 GND

Pin 6 DSR

Pin 7 RTS

Pin 8 CTS

Pin 9 RI

Pin 2 CTS

Pin 3 TXD

Pin 5 RXD

Pin 4 GND

Pin 2 CTS

Pin 1 RTS

Pin 6 GND Not used

Pin 7 Not used

Pin 8 Not used

Page 75

SPECIFICATIONS

Appendix 81

DDiimmeennssiioonnss

MMiixxeerr

(WxDxH) 17" x 7.5" x 2" (43.2 cm x 19.1 cm x 5.1 cm)

CCoonnttrroolllleerr

(WxDxH)

10.5" x 4.5" x 2.75"

WWeeiigghhtt

Mixer 4.5 lb (2.04 kg) Controller 2.0 lb (.91 kg)

EEnnvviirroonnmmeennttaall

Operating Temperature: 32º to 122º F 0º to 50º C

PPoowweerr SSuuppppllyy

Primary Voltage: 100 to 240 VAC Auto sensing 50-60 Hz

AAuuddiioo PPeerrffoorrmmaannccee

Conditions: Unless otherwise specified, all measurements are performed with a 22 Hz to 15 kHz BW limit (no weighting)

MMiiccrroopphho

onnee DDiissttrriibbuuttiioonn BBooxx::

Connection: F

emale XLR Maximum Distance from Audio Mixer to Last Mic Box: 60 ft. Maximum Level: +17 dBu Frequency Response: 20 Hz - 14 kHz (+/-1dB) THD+N: < 0.01% (+14 dBu input @ 1 kHz) Phantom Power: 24 V selectable Impedence: 5 kOhm

LLiinnee IInnppuutt

Connection: Unbalanced RCA Gain: -10 dBu nominal, adjustable from -14 dB to +18 dB Nominal Level: -10 dBu Maximum Level: +9 dBu Impedance: > 10 kOhm

LLiinnee OOuuttppuutt

Connection: Unbalanced RCA Nominal Level: -10 dBu, adjustable from

-14 dB to +18 dB Maximum Level: +9 dBu Frequency Response: 40 Hz - 15 kHz (+/-1dB) Dynamic Range: > 80 dB THD+N: < 0.02% (+6 dBu input @1 kHz)

PPllaayybbaacckk IInnppuutt

Connection: Unbalanced RCA Gain: -10 dBu nominal, adjustable from

-14 dB to +18 dB Nominal Level: -10 dBu Maximum Level: +9 dBu Impedance: > 10 kOhm

RReeccoorrdd OOuuttppuutt

Connection: Unbalanced RCA Nominal Level: -10 dBu, adjustable from

-14 dB to +18 dB Maximum Level: +9 dBu Frequency Response: 40 Hz - 15 kHz (+/-1dB) Dynamic Range: > 80 dB THD+N: < 0.02% (+6 dBu input @1 kHz)

LLoouuddssppeeaakkeerr

Connection: Push terminals with left and right Power: 15 Watts into 8 Ohm load Impedance: 8 Ohm Frequency Response: 60 Hz - 15 kHz (+/-1 dB) Dynamic Range: > 80 dB THD+N: < 0.5% (+5 dBu line input @1 kHz) Output Level: 90 dBSPL output @ 1 meter

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82 Technical Services: 800.283.5936

MMiixxeerr

AEC tail time: 128 ms Noise cancellation: (6 - 15 dB) Gating: Adaptive ambient, 1st mic priority, look ahead gating, NOM attenuation, manual on, override on, chairman override.

TTeelleepphhoonnee IInntteerrffaaccee

Conditions: All measurements taken with ALC disabled Connection: RJ-11 (Set and Line Jacks) Tail Time: 30 ms Frequency Response: 250 Hz to 3.3 kHz (+/-1 dB) THD+N: < 0.2% (+7 dBu line input @1 kHz) Dynamic Range: > 60 dB

CCoommmmuunniiccaattiioonn II//OO

10/100 Ethernet Control Port: RJ-45 with LED indicators for link, duplex and activity status.

RRSS-223322 CCoonnttrrooll PPoorrtt::

DB9 female 9,600/19,200/38,400/57,600 (default)/115,200 Baud rate: 8 bits, 1 stop, no parity Hardware flow control on (wireless default)/off

VVIISSCCAA CCaammeerraa PPoorrtt

DIN, 9600 baud, No Flow Control

UUSSBB 11..11 C

Coonnffiigguurraattiioonn PPoorrtt

Slave P

ort

Page 77

Appendix 83

SERIAL COMMANDS

The Converge 560 and Converge 590 accept serial commands through telnet, RS-232 serial port or USB. The commands in this manual pertain only to the Converge 560 and Converge 590. RS-232 serial port protocol is 9,600, 19,200, 38,400, 57,600 (default) or 115,200 baud; 8 bits, 1 stop bit, no parity.

CONVENTIONS

The following typographic conventions are used in this document to describe the different serial commands. Use the Command structure section and the examples as a guide when creating your serial commands.

Convention Description <X> Parameters enclosed in < > indicate a mandatory parameter. [X] Parameters enclosed in [ ] indicate an optional parameter. 1-8 Parameters separated by a hyphen (-) indicate a range between the

values.

4,7,9 Parameters separated by a comma (,) indicate a list of available

values.

BAUD

Words in uppercase bold indicate command text.

DEVICE Indicates the device type and device ID.

COMMAND STRUCTURE

Commands can be either UPPERCASE or lowercase. Also, extra spaces or tabs between arguments in text commands are allowed. Return values are always uppercase. In order for a command to be recognized by the serial port, the command must be terminated by a carriage return.

The structure of serial commands is as follows:

#TYPE DEVICE COMMAND [X] [X] # indicates the start of a command line DEVICE represents the device type and device number COMMAND is the command text [X] [X] represents any additional options in the order that they appear in the

command descriptions that follow

* placed in the Type ID or Device ID fields, the command applies to all

units or all devices respectively.

Example: A command to disable automatic gain control for Mic 2 on a Converge 560 device “0” will have the command line: #C0 AGC 2 M 0. In this command line, C=Converge 560, 0=unit 0, AGC=command, 2=channel, M=Mic Input group, 0=off state. If a command calls for a “null” value, leave a blank in the command line. For example, “#C0 AGC 2 M” will return the current AGC state of Mic 2 on device C.

Command responses will have a carriage return line feed. For example, #C0 AGC 2 M O carriage return line feed.

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84 Technical Services: 800.283.5936

GROUPS AND CHANNELS

The following tables define the relationship between alpha and numeric representations. Text commands use the alpha designation, and binary commands use the numeric. In addition, different groups have different allowable channel ranges.

TYPE AND DEVICE IDS

Type IID Unit ttype Device IID rrange 0xB Converge 590 0x0 0xC Converge 560 0x0

Group Alpha Number

FIGURE 6.4 Alpha and numeric representations

Unknown 0 N/A N/A

Outputs O 2 1 – 3

Microphones M 3 1 – 9 1 – 6

Line Inputs L 7 1 – 2

Unit

U 9 0 for Unit Values

Matrix

Transmit

Receive

Local Camera

X 11 TBD TBD

S 13 Phonebook 0

N 15 2 for HTML skin

T16 1 1

R17 1 1

V19

Converge 590

Channel Range

1 is Record Out

2 is Line Out

3 is Speaker Out

1 is Record In

2 is Aux In

1 for Log

3 for Firmware 4 for Directory

5 for Firmware Data

Sony Mode: 1–7

Canon Mode: 1–9

Converge 560

Channel Range

1 – 3

1 is Record Out

2 is Line Out

3 is Speaker Out

1 – 2

1 is Record In

2 is Aux In

Sony Mode: 1–7

Canon Mode: 1–9

Page 79

Appendix 85

METER TYPE DEFINITIONS

SERIAL COMMAND ERROR CODES

EErrrroorr nnuummbbeerr TTeexxtt mmeessssaaggee EExxppllaannaattiioonn//SSoolluuttiioonn

1 Memory error The box is out of internal memory.

Power cycle the box.

2 No command found A command was not found in the string.

3 Unknown command A command was executed on a different

device type that this box response can

not display. The command dictionary

needs to be updated.

4 Not implemented The command is not implemented.

5 Argument error The command had an argument that was

out of range.

6 Unknown command The command is unknown to this unit.

7 Bad checksum The binary command’s checksum is

wrong.

8 Camera not responding A preset or macro failed to program

because it is too large or because its

command list contained an invalid

command.

11 Command too big The binary command is too large.

Alpha Numeric Level position

FIGURE 6.5 Meter type definitions

for Mic Channel

Post Processing

Meter

after Signal

Processing Chain

Echo Return Loss N/A N/A N/A N/A

Echo Return Loss

ERL + ERLE

Level position

for Line Inputs

Level after PEQ

and gain

N/A N/A N/A N/A

Level position

for Outputs

Level after PEQ

and gain

Level position

for Telco Transmits

Level after gain Level after gain

Level position

for Telco Receives

adjustment

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CONVERGE SERIAL COMMANDS

Command Function

AA Selects/reports setting of auto answer AARINGS Selects/reports setting of the number of rings to auto answer ACONN Selects/reports status of audible connect/disconnect indication AD Selects/reports setting of auto disconnect AEC Selects/reports acoustic echo canceller setting AECREF Enables/disables or reports current status of AEC reference AGC Selects/reports AGC BATTERYLVL Reports battery level on remote BAUD Selects/reports the baud rate of the serial port CALLDUR Indicates how long a call has lasted CAMBAUD Selects/reports baud rate of camera control port CAMCTRLMODE Sets/reports camera control port mode CAMFLOW Selects/reports flow control of camera control port CAMMOVE Sends command to move the camera on the camera control port CAMPRESET Executes camera preset CAMPRESETSET Sets current position of camera as preset CAMPRESETSET2 Sets/reports current camera preset CAMPOSITION Sets/reports current position of camera on the camera control port CAMSWITCHLAG Set the switch time lag for voice tracking CAMTRACK Selects/reports camera voice-tracking mode CAMZOOM Sets/reports current zoom of camera on the camera control port CHAIRO Selects/reports the setting of chairman override for a mic input CLEAREFFECT Enables/disables or reports current status of clear effect CLOCK Sets/reports current time COUNTRY Sets/reports country for compliance DECAY Selects/reports the setting of the decay rate for a mic input DEFAULT Sets the unit to default DEVICE Selects/reports manufacturer identification label DEVICETYPE Enables /disables or reports the current type of device connected to

an input or output DIAL Dials DTMF sequence or reports last sequence dialed DID Selects/reports device ID ENETADDR Selects/reports IP address of the Ethernet port ENETDHCP Selects/reports use of DHCP of the Ethernet port ENETDNSA Selects/reports DNS server IP address of the Ethernet port ENETDNS Selects/reports use of the DNS of the Ethernet port ENETGATE Selects/reports default gateway of the Ethernet port ENETSUBN Selects/reports subnet mask of the Ethernet port EQ Enables/disables or reports current status of equalization EQSEL Enables/disables or reports current status of equalization FILTER Selects/reports the setting of filters for a mic input FILTSEL Turns on and off the filters for a mic FLOW Selects/reports the flow control of the serial port GAIN Changes/reports gain for a channel GATE Reports gate status of microphones GHOLD Selects/reports the setting of the hold time for a mic input GMODE Selects/reports the setting of the gating mode for a mic input GRATIO Selects/reports the setting of the gate ratio for a mic input

Page 81

Appendix 87

CONVERGE SERIAL COMMANDS (CONTINUED)

Command Function

GREPORT Selects/reports gate status report frequency HOOK Sends a hook flash HOOKD Selects/reports hook flash duration LABEL Selects/reports label of specified channel or unit LOCALNUM Sets/reports current value of local number LOGMASK Sets or reports the unit event log mask LVL Reports in, out or processor level LVLREPORT Selects/reports level status LVLREPORTEN Enables/disables level reporting MANUFACTURER Selects/reports manufacturer identification label MICCAMPRESET Associate a microphone with a camera preset MLINE Selects/reports the setting of coarse gain MTRX Selects/reports matrix routing of an in to out MUTE Sets/reports mute status NCD Selects/reports the setting of noise cancellation for a mic input NCSEL Enables/disables or reports current status of noise cancellation NLP Selects/reports the setting of non-linear processing for each mic

channel OFFA Selects/reports the off attenuation mode of a mic channel PBDIAL Dials speed dial number by name PHONEBOOKADD Saves entry in the phonebook PHONEBOOKCNT Queries number of entries in phonebook PHONEBOOKDEL Deletes an entry in the phonebook PHONEBOOKREAD Queries an entry in the phonebook PP Reports the setting of phantom power REDIAL Redials last number called RESET Resets the unit RFFREQ Sets/reports frequency for RF link to remote RING Indicates a ringing line RINGERLVL Selects/reports audible ring level RINGERSEL Sends/reports audible ring melody RINGERTEST Plays current audible ringer melody SILENCEPRST Associates camera preset with silence for voice tracking SPEEDDIAL Dials speed dial number by speed dial number SPLIFT Selects/reports the setting of the speech lift enable processing for

each mic channel SPLEVEL Selects/reports the setting of the speech lift level for each mic

channel STEREOMIX Enables/disables or reports stereo mix status SYSCHECKS Initiates system checks SYSRESULT Reports the results of the system check TE Selects/reports hook status TELCOLVLCTRL Selects/reports setting of Telco TX level control TIMELOCALE Sets or reports the time locale settings UCLOCK Sets or reports the current time. UID Reports unit ID (read only) VER Reports unit version (read only) VOLUME Changes/reports the gain for the output channel

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AA - AUTO ANSWER ENABLE/ DISABLE

This command selects/reports the setting of auto answer.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group and Channels

Group Group 1 17 (R)

Value Unsigned Integer 2 0 = Off

1 = On

2 = Toggle

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:28

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Channel><Group><Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

AAAA

<Channel> [Value]

AARINGS - NUMBER OF RINGS TO AUTO ANSWER ON

This command selects/reports the setting of the number of rings to auto answer.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group and Channels

Group Group 1 17 (R)

Value Unsigned Integer 2 2 or 4

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID: 31

NUMBER OF ARGUMENTS: 1

ARGUMENT FORM: <Channel><Group><Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

AAAARRIINNGGSS

<Channel> [Value]

Page 83

Appendix 89

ACONN - AUDIBLE CONNECT / DISCONNECT INDICATION

This command selects/reports the status of the audible connect/disconnect indication.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group and Channels

Group Group 1 17 (R)

Value Unsigned Integer 2 0 = Off

1 = On

2 = Toggle

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:96

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Channel><Group><Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

AACCOONNNN

<Channel> [Value]

AD - AUTO DISCONNECT ENABLE/ DISABLE

This command selects/reports the setting of auto disconnect.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group and Channels

Group Group 1 17 (R)

Value Unsigned Integer 2 0 = Off

1 = Loop Drop

2 = Call Progress

3 = Loop Drop + Call Progress

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:29

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Channel><Group><Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

AADD

<Channel> [Value]

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90 Technical Services: 800.283.5936

AEC - ACOUSTIC ECHO CANCELLER ENABLE/ DISABLE

This command selects/reports the setting of Acoustic Echo Canceller.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group And Channels

Group Group 1 3 (M)

Value Unsigned Integer 2 0 = Off

1 = On

2 = Toggle(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:27

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Channel><Group><Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

AAEECC

<Channel> [Value]

AECREF - ACOUSTIC ECHO CANCELLATION REFERENCE

This command enables/disables or reports the current status of the AEC reference.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value Unsigned Integer 4 1 - 3

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:68

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

AAEECCRREEFF

[Value]

Page 85

Appendix 91

AGC - AUTOMATIC GAIN CONTROL

This command selects/reports the setting of automatic gain control.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group And Channels

Group Group 1 3 (M)

Value Unsigned Integer 2 0 = Off

1 = On

2 = Toggle

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:1

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Channel><Group><Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

AAGGCC

<Channel> <Group> [Value]

BATTERYLVL - BATTERY LEVEL

This command reports the battery level on the remote. If the batteries run low, this command will auto-

matically be sent out reporting the low indication.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value Unsigned Integer 4 0 = battery level unavailable

1 = Lowest

5 = Highest

(Null to query in text.)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:65

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM DEVICE

BBAATTTTEERRYYLLVVLL

[Value]

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92 Technical Services: 800.283.5936

BAUD - BAUD RATE

This command selects/reports the baud rate of the serial port.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value Unsigned Integer 4 9600, 19200, 38400,

57600,115200

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:2

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

BBAAUUDD

[Value]

AAtttteennttiioonn

: If you are connected to the Converge unit through the serial port, you will need to

reboot the unit before the baud rate and flow control changes take place. If you are connected to

the Converge unit through the USB port, changes are made instantly.

CALLDUR - CALL DURATION

This command indicates how long a call has lasted. If no call is in session, this will report 0. At the time

of call termination, this command will automatically be sent out reporting the duration.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group And Channels

Group Group 1 17 (R)

Reserved 2 0

Duration String 8 String of format

HR:MN:SS

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:63

NUMBER OF ARGUMENTS:3

ARGUMENT FORM: <Channel><Group><Reserved><Duration>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCAALLLLDDUURR

Page 87

Appendix 93

CAMBAUD - CAMERA CONTROL BAUD RATE

This command selects/reports the baud rate of the camera control serial port.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value Unsigned Integer 4 2400, 9600, 19200, 38400

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:60

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCAAMMBBAAUUDD

[Value]

CAMCTRLMODE - CAMERA CONTROL PORT MODE

This command sets/reports the camera control port mode.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value Unsigned Integer 4 0 = Sony

1 = Canon

(Null to Query in Text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:50

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCAAMMCCTTRRLLMMOODDEE

[Value]

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94 Technical Services: 800.283.5936

CAMFLOW - CAMERA CONTROL FLOW CONTROL

This command selects/reports the flow control of the camera control serial port on the unit. Hardware

flow control is implemented using DTR and DSR.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value Unsigned Integer 4 0 = Off

1 = On

2 = Toggle

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:61

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCAAMMFFLLOOWW

[Value]

CAMMOVE - MOVE THE CAMERA

This command sends commands to move the camera on the camera control port. There is no query

for this command.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group And Channels

Group Group 1 19 (V)

Value Unsigned Integer 2 0 = Stop

1 = Pan Right

2 = Pan Left

3 = Tilt Up

4 = Tilt Down

5 = Zoom In

6 = Zoom Out

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:49

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Channel><Group><Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCAAMMMMOOVVEE

<Channel Group> [Value]

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Appendix 95

CAMPRESET - CAMERA PRESET

Executes a camera preset. There is no query for this command.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value Unsigned Integer 4 1 - 10

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:51

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCAAMMPPRREESSEETT

[Value]

CAMPRESETSET - CAMERA PRESET SETUP

This command sets the current position of a camera as a camera preset. There is no query for this

command.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Preset Unsigned Integer 2 1 - 10

Channel Channel 1 See Group and Channels

Group Group 1 19 (V)

Label String 16

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:52

NUMBER OF ARGUMENTS:5

ARGUMENT FORM: <Preset><Channel><Group><Label>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCAAMMPPRREESSEETTSSEETT

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CAMPRESETSET2 - CAMERA PRESET SETUP 2

This command sets or reports the current camera preset.

ARGU

MENT DETAILS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Preset Unsigned Integer 2 1 - 10

Channel Channel 1 See Group and Channels

Group Group 1 19 (V)

Pan Angle Signed Float 2 If Sony, -100 to 100. Degrees

If Canon, -100 to 100.

(NULL to Query in Text)

Tilt Angle Signed Float 2 If Sony, -25 to 25. Degrees

If Canon, -30 to 90

Zoom Angle Signed Float 4 If Sony, 6.6 to 65. Degrees

If Canon, 3 to 47.5.

Label String 16

BINARY FORM DETAILS

COMMAND ID:56

NUMBER OF ARGUMENTS:7

ARGUMENT FORM: <Preset><Channel><Group><Pan><Tilt><Zoom><Label>

TEXT FORM DETAILS

COMMAND FORM: DEVICE

CCAAMMPPRREESSEETTSSEETT22

<Preset>[Channel Group Pan Tilt Zoom Label]

CAMPOSITION - CAMERA POSITION

This command sets or reports the current position of the camera on the camera control port.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group and Channels

Group Group 1 19 (V)

Pan Angle Signed Float 2 If Sony, -100 to 100. Degrees

If Canon, -100 to 100.

(NULL to Query in Text)

Tilt Angle Signed Float 4 If Sony, -25 to 25. Degrees

If Canon, -30 to 30.

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:53

NUMBER OF ARGUMENTS:2

ARGUMENT FORM: <Channel><Group><Pan Angle><Tilt Angle>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCAAMMPPOOSSIITTOONN

<Channel Group> [Pan Tilt]

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Appendix 97

CAMSWITCHLAG - CAMERA SWITCH TIME LAG

This command set the switch time lag for voice tracking.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value Unsigned Float 4 0.00 - 5.00 S

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:76

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCAAMMSSWWIITTCCHHLLAAGG

[Value]

CAMTRACK - CAMERA TRACK

This command selects/reports the camera voice tracking mode.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value Unsigned Integer 4 0 = Off

1 = On

2 = Toggle

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:57

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCAAMMTTRRAACCKK

[Value]

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98 Technical Services: 800.283.5936

CAMZOOM - CAMERA ZOOM

This command sets or reports the current Zoom of the camera on the camera control port.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group and Channels

Group Group 1 19 (V)

Zoom Angle Signed Float 2 If Sony, 6.6 to 65. Degrees

If Canon, 3 to 47.5.

(NULL to Query in Text).

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:54

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Channel><Group><Zoom Angle>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCAAMMZZOOOOMM

<Channel Group> [Zoom]

CHAIRO - CHAIRMAN OVERRIDE MODE

This command selects/reports the setting of the chairman override for a microphone input.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Unsigned Integer 8 See Group and Channels

Group Unsigned Integer 8 3

Value Unsigned Integer 16 0 = chairman overrid off

1 = chairman override on

2 = toggle

(Null to return current mode)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID: 114

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Channel><Group> [Value]

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCHHIIAARROO

<Channel> [Value]

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Appendix 99

CAMTRACK - CAMERA TRACK

This command selects/reports the camera voice tracking mode.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value Unsigned Integer 4 0 = Off

1 = On

2 = Toggle

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:57

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCAAMMTTRRAACCKK

[Value]

CLEAREFFECT - CLEAR EFFECT WIDE BAND TELCO EMULATION

This command enables/disables or reports the current status of the clear effect.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group and Channels

Group Group 1 17 (T)

Value Unsigned Integer 2 0 = Off

1 = On

2 = Toggle

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:66

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Channel><Group><Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCLLEEAARREEFFFFEECCTT

<Channel> [Value]

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100 Technical Services: 800.283.5936

CLOCK - CLOCK SET

This command sets or reports the current time.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Date Unsigned Integer 1 1 - 31

Month Unsigned Integer 1 1 - 12

Year Unsigned Integer 2 2000 - 2099

(NULL to Query in Text)

Hours Unsigned Integer 1 00 - 23

Minutes Unsigned Integer 1 00 - 59

Seconds Unsigned Integer 1 00 - 59

Day of Week Unsigned Integer 1 1 = Sunday

2 = Monday

3 = Tuesday

4 = Wednesday

5 = Thursday

6 = Friday

7 = Saturday

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:64

NUMBER OF ARGUMENTS:2

ARGUMENT FORM: <Date><Month><Year><Hours><Minutes><Seconds><Day>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCLLOOCCKK

[Date Month Year Hours Minutes Seconds Day]

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Appendix 101

COUNTRY - COUNTRY SELECTION

This command sets/reports the country for compliance.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value Unsigned Integer 4 1 = US / Canada

2 = Europe

3 = Mexico

4 = Australia / New Zealand

5 = South Africa

6 = Japan

7 = Brazil

8 = South Korea

9 = China

10 = Singapore

11 = Taiwan

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:40

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

CCOOUUNNTTRRYY

[Value]

DEFAULT - DEFAULT THE UNIT

Sets the unit to factory defaults. There is no query for this command.

AARRGGUUMMEENNTT DDEETTAAIILLSS

None

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:17

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <0>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

DDEEFFAAUULLTT

AAtttteennttiioonn

: The unit will need to be rebooted after sending the DEFAULT command.

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102 Technical Services: 800.283.5936

DECAY - DECAY ADJUST

This command selects/reports the setting of the decay rate for a microphone input.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Unsigned Integer 8 See Group and Channels

Group Unsigned Integer 8 3

Value Unsigned Integer 16 1 = slow

2 = medium

3 = fast

(Null to return the current decay rate)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID: 113

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Channel><Group><Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

DDEECCAAYY

<Channel> [Value]

DEVICE - DEVICE IDENTIFICATION LABEL

This selects/reports the manufacturer identification label of the specific channel.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group and Channels

Group Group 1 2, 3, 7(O, M, L)

Reserved Unsigned Integer 2 0

Label String 32 1 - 32 characters

CLEAR = clear the label

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:82

NUMBER OF ARGUMENTS:9

ARGUMENT FORM: <Channel><Group><Reserved><Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

DDEEVVIICCEE

<Channel> <Group> [Value]

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Appendix 103

DEVICETYPE - SETS THE TYPE OF DEVICE CONNECTED TO AN INPUT OR OUTPUT

This command enables / disables or reports the current type of device connected to an input or out-

put.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group and Channels

Group Group 1 2, 7 (O, L)

Value Unsigned Integer 2 0 = 1 = 2 = 3 = 4 = (NULL to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID: 85

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Channel><Group><Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

DDEEVVIICCEETTYYPPEE

<Channel> <Group> [Value]

DIAL - DTMF DIALING

This command dials a DTMF sequence or reports back the last sequence dialed.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group and Channels

Group Group 1 17 (R)

Reserved 2 0

Number String 44 1 - 44 Chars of '0' - '9', 'A' - 'D', '*', '#', ','

(Null to query last number dialed in text)

Note: A "," (comma) equals a two second pause.

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:30

NUMBER OF ARGUMENTS:12

ARGUMENT FORM: <Channel><Group><Number>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

DDIIAALL

<Channel> [Number]

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104 Technical Services: 800.283.5936

DID - DEVICE ID

This command reports the device ID. This command is read-only.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value Unsigned Integer 4 See Type and Device IDs

(Null sent in text, Value returned)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:3

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

ENETADDR - ETHERNET PORT IP ADDRESS

This command selects/reports the IP address of the Ethernet port on the unit.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value IP Address 4 (Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:21

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

DDIIDD

[Value]

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

EENNEETTAADDDDRR

[Value]

ENETDHCP - ETHERNET DHCP SELECTION

This command selects/reports the use of DHCP of the Ethernet port on the unit.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value Unsigned Integer 4 0 = On

1 = Off

2 = Toggle

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:25

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

EENNEETTDDHHCCPP

[Value]

Page 99

Appendix 105

ENETDNSA - ETHERNET DNS SERVER ADDRESSES

This command selects/reports the DNS servers IP addresses of the Ethernet port on the unit.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value IP Address 4 (Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:24

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

EENNEETTDDNNSSAA

[Value]

ENETDNS - ETHERNET DNS SELECTION

This command selects/reports the use of DNS of the Ethernet port on the unit.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value Unsigned Integer 4 0 = On

1 = Off

2 = Toggle

(Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:26

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

EENNEETTDDNNSS

[Value]

ENETGATE - ETHERNET DEFAULT GATEWAY ADDRESS

This command selects/reports the default gateway of the Ethernet port on the unit.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value IP Address 4 (Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:23

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

EENNEETTGGAATTEE

[Value]

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106 Technical Services: 800.283.5936

ENETSUBN - ETHERNET SUBNET MASK

This command selects/reports the Subnet mask of the Ethernet port on the unit.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Value IP Address 4 (Null to query in text)

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:22

NUMBER OF ARGUMENTS:1

ARGUMENT FORM: <Value>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

EENNEETTSSUUBBNN

[Value]

EQ - EQUALIZATION

This command enables/disables or reports the current status of the equalization on the input or output.

AARRGGUUMMEENNTT DDEETTAAIILLSS

NNaammee TTyyppee SSiizzee VVaalluueess UUnniittss

Channel Channel 1 See Group and Channels

Group Group 1 2, 7 (O, L)

High Gain Signed Float 2 -12.00 - 12.00

(Null to query in text)

Mid Gain Signed Float 2 -12.00 - 12.00

Low Gain Signed Float 2 -12.00 - 12.00

BBIINNAARRYY FFOORRMM DDEETTAAIILLSS

COMMAND ID:67

NUMBER OF ARGUMENTS:2

ARGUMENT FORM: <Channel><Group><High Gain><Mid Gain><Low Gain>

TTEEXXTT FFOORRMM DDEETTAAIILLSS

COMMAND FORM: DEVICE

EEQQ

<Channel> <Group> [High Mid Low]

ClearOne Converge 590 User Manual

Specifications and Main Features

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User Manual