ClearOne Collaborate Desktop Quick Start
COLLABORATE DESKTOP
GETTING STARTED GUIDE
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Collaborate Desktop
GETTING STARTED GUIDE
CLEARONE DOCUMENT
DOC00053 REV. 8.0 12.07
© 2012 ClearOne and NetStreams - All rights reserved. No part of this
document may be reproduced in any form or by any means without written
permission from ClearOne and NetStreams. Printed in the United States of
America. ClearOne and NetStreams reserves specific privileges.
Information in this document is subject to change without notice.
WARNING: This is a class A product. In a domestic environment this
product may cause radio interference in which case the user may be
required to take adequate measures.
© 2012 ClearOne. All Rights Reserved.
Information in this document is subject to change without notice. No part of this document
can be reproduced or transmitted in any form or by any means - electronic or mechanical for any purpose without written permission from ClearOne.
Collaborate Central is a registered trademark of ClearOne.
All other product names are trademarks or registered trademarks of their respective
companies or organizations.
Limited Warranty
ClearOne warrants that SOFTWARE will perform according to accompanying user
documentation for a period of 90 (ninety) days from the date of receipt; replacement
SOFTWARE will be warranted for 90 (ninety) days from the date of receipt. This Limited
Warranty shall not apply to any product that in the opinion of ClearOne has not been
installed or upgraded according to accompanying documentation from ClearOne or been
subject to misuse, misapplication, negligence or accident while in the hands of the
purchaser.
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license to use the SOFTWARE product and to make one copy solely for backup or archival
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ClearOne Technical Support
Page
Type of support
Support Notes
Troubleshoot or receive technical information about specific
ClearOne products.
Downloads
Download a new software release or a free product evaluation.
Demo Numbers
Test your videoconferencing system.
License Key Requests
Request a permanent license key for your organization’s Collaborate
Central(s).
This Getting Started Guide was designed to help you set up and work with your Collaborate
VCB easily so that you can enjoy its many features.
This User’s Guide was designed to help you set up and work with your Collaborate VCB
easily so that you can enjoy its many features.
If a situation occurs that is not covered by the supplied documentation, contact your local
ClearOne distributor, and request assistance from their ClearOne trained technical support
department. Please describe the problem, device, and PC operating system (if applicable),
and any other relevant details.
Also, you may access the Technical Support section of the ClearOne website
(http://www.clearone.com/support/index.php?content=main) in order to check its
knowledge base or initiate other customer support processes:
Table of Contents
Chapter 1: Welcome to Collaborate Desktop.................................................. 11
In this Chapter .................................................................................................................................. 11
Collaborate Desktop Overview ......................................................................................................... 11
Package Contents ............................................................................................................................ 12
Minimum System Requirements ...................................................................................................... 12
Chapter 2: Connecting Videoconferencing Equipment .................................. 13
In this Chapter .................................................................................................................................. 13
Connecting the Headset .................................................................................................................. 13
Connecting a USB Camera .............................................................................................................. 14
Connecting the PTZ Camera (PTZ kit only) ..................................................................................... 14
Connecting a ClearOne Chat Mic (Collaborate Desktop Executive only) or Tabletop Mic ............. 16
Chapter 3: Starting Collaborate Desktop ........................................................ 19
In this Chapter .................................................................................................................................. 19
All Collaborate Desktop Systems ..................................................................................................... 19
System Managed by Collaborate Central ........................................................................................ 20
Chapter 4: Videoconferencing Basics ............................................................. 23
In this Chapter .................................................................................................................................. 23
Starting a Videoconference .............................................................................................................. 23
Manually ........................................................................................................................................ 23
Personal Phone Book .................................................................................................................... 24
Speed Dial ..................................................................................................................................... 24
Online Directory ............................................................................................................................. 24
Chairing an Interactive Multicast ................................................................................................... 25
Participating in an Interactive Multicast ......................................................................................... 25
Watching a Multicast ..................................................................................................................... 26
Answering a Videoconference ......................................................................................................... 26
Automatically Accepting Incoming Calls ....................................................................................... 26
Accepting Calls Manually .............................................................................................................. 27
Ending a Videoconference ............................................................................................................... 28
Collaborate Desktop: Getting Started Guide 9
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