COLLABORATE REPORTS
USER GUIDE
ClearOne
5225 Wiley Post Way
Suite 500
Salt Lake City, UT 84116
Telephone 1.800.283.5936
1.801.974.3760
Tech Sales 1.800.705.2103
FAX 1.801.974.3669
E-mail tech.support@clearone.com
support@netstreams.com
On the Web
www.clearone.com
www.netstreams.com
www.streamnetpartners.com
Collaborate Reports
USER GUIDE
LEARONE DOCUMENT
C
DOC-0076-001
© 2012 ClearOne and NetStreams - All rights reserved. No part of this
document may be reproduced in any form or by any means without written
permission from ClearOne and NetStreams. Printed in the United States of
America. ClearOne and NetStreams reserves specific privileges.
Information in this document is subject to change without notice.
REV. 1.0 – AUGUST 2012
WARNING: This is a class A product. In a domestic environment
this product may cause radio interference in which case the user
may be required to take adequate measures.
Table of Contents
Chapter 1: Welcome to ClearOne's Collaborate Central Reporting Option ...... 7
Chapter 2: Login ............................................................................................... 9
Chapter 3: Managing Reports ......................................................................... 11
Adding Reports ................................................................................................................................ 11
Editing Reports ................................................................................................................................. 12
Deleting Reports ............................................................................................................................... 12
Displaying Reports ........................................................................................................................... 13
Report Sorting Settings ................................................................................................................. 13
Filtering Reports ............................................................................................................................ 14
Chapter 4: Call Details Report ......................................................................... 15
Chapter 5: Dial Plan Report............................................................................. 17
Chapter 6: Gateway Resources Report ........................................................... 19
Chapter 7: System Activity Report .................................................................. 21
Chapter 8: System Activity Time Interval ......................................................... 23
Chapter 9: MCU Resources Report ................................................................. 25
MCU.................................................................................................................................................. 25
MCU Services ................................................................................................................................... 25
Chapter 10: Total Number of Calls Per User Report ......................................... 27
Chapter 11: Event Log Report........................................................................... 29
Collaborate Reports: User Guide 5
Chapter 1: Welcome to ClearOne's Collaborate Central
Reporting Option
ClearOne's Collaborate Central™ Reporting Option provides the means for collecting,
displaying, sorting and printing records detailing the communication traffic throughout your
videoconferencing network. The Collaborate Central records information about every
successful video call established through the Collaborate Central Server.
Administrators can analyze this information in detail for departmental accounting or network
planning purposes. The Reporting application contains both a report generating tool as well
as numerous pre-defined reports. The pre-defined reports include:
Call Details Report
Dial Plan Report
Gateway Resources Report
System Activity Report
MCU Resources Report
Total Number of Calls per User Report
Event Log Report
Collaborate Reports: User Guide 7
Chapter 2: Login
To log in to the Reporting application
1. Verify that you have a valid license for the Reporting option.
2. Type the same User name and Password as you use for logging in to your Collaborate
Central Administrator application.
3. Click Log in to continue.
Collaborate Reports: User Guide 9