ClearOne Collaborate Central Reports User Manual

COLLABORATE REPORTS USER GUIDE
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Collaborate Reports
USER GUIDE
LEARONE DOCUMENT
C DOC-0076-001
© 2012 ClearOne and NetStreams - All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne and NetStreams. Printed in the United States of America. ClearOne and NetStreams reserves specific privileges.
Information in this document is subject to change without notice.
REV. 1.0 AUGUST 2012
WARNING: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Table of Contents
Chapter 1: Welcome to ClearOne's Collaborate Central Reporting Option ...... 7
Chapter 2: Login ............................................................................................... 9
Chapter 3: Managing Reports ......................................................................... 11
Adding Reports ................................................................................................................................ 11
Editing Reports ................................................................................................................................. 12
Deleting Reports ............................................................................................................................... 12
Displaying Reports ........................................................................................................................... 13
Report Sorting Settings ................................................................................................................. 13
Filtering Reports ............................................................................................................................ 14
Chapter 4: Call Details Report ......................................................................... 15
Chapter 5: Dial Plan Report............................................................................. 17
Chapter 6: Gateway Resources Report ........................................................... 19
Chapter 7: System Activity Report .................................................................. 21
Chapter 8: System Activity Time Interval ......................................................... 23
Chapter 9: MCU Resources Report ................................................................. 25
MCU.................................................................................................................................................. 25
MCU Services ................................................................................................................................... 25
Chapter 10: Total Number of Calls Per User Report ......................................... 27
Chapter 11: Event Log Report........................................................................... 29
Collaborate Reports: User Guide 5
Chapter 1: Welcome to ClearOne's Collaborate Central
Reporting Option
ClearOne's Collaborate Central™ Reporting Option provides the means for collecting,
displaying, sorting and printing records detailing the communication traffic throughout your videoconferencing network. The Collaborate Central records information about every successful video call established through the Collaborate Central Server.
Administrators can analyze this information in detail for departmental accounting or network planning purposes. The Reporting application contains both a report generating tool as well as numerous pre-defined reports. The pre-defined reports include:
Call Details Report
Dial Plan Report
Gateway Resources Report
System Activity Report
MCU Resources Report
Total Number of Calls per User Report
Event Log Report
Collaborate Reports: User Guide 7

Chapter 2: Login

To log in to the Reporting application
1. Verify that you have a valid license for the Reporting option.
2. Type the same User name and Password as you use for logging in to your Collaborate
Central Administrator application.
3. Click Log in to continue.
Collaborate Reports: User Guide 9
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