ClearOne Collaborate Installation Manual

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Collaborate™ - Conferencing Solutions
In s t a l l a t I o n Gu I d e
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Table of Contents
COLLABORATE CONFERENCING SOLUTIONS
Tools Needed But Not Included ............................................................................................................................................1
Basic Collaborate Solution ...................................................................................................................................................1
COLLABORATE OVERVIEW
Cable Connections ...............................................................................................................................................................2
Foot Stand Assembly (Single Monitor) .................................................................................................................................3
Foot Stand Assembly (Dual Monitor)....................................................................................................................................5
WALL-MOUNT ASSEMBLY OVERVIEW
Wall-Mount Kit .......................................................................................................................................................................7
Wall-Mount Assembly (Single Monitor).................................................................................................................................8
Wall-Mount Assembly (Dual Monitor) ...................................................................................................................................9
MEDIA STAND ASSEMBLY OVERVIEW
Soundbar Installation ..........................................................................................................................................................11
HD Camera Installation .......................................................................................................................................................11
Soundbar Installation ..........................................................................................................................................................13
HD Camera Installation .......................................................................................................................................................13
HD CAMERA TOPOLOGY
5.5 mm HD Camera ............................................................................................................................................................15
SOFTWARE INSTALLATION
Installing the OS ..................................................................................................................................................................16
Installing Collaborate Console ............................................................................................................................................16
COMPLIANCE
SPECIFICATIONS
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COLLABORATE CONFERENCING SOLUTIONS
to o l s ne e d e d Bu t no t In c l u d e d
Ba s I c co l l a B o r a t e so l u t I o n
5 mm
Collaborate Console
3 mm
Collaborate Soundbar Collaborate Microphone
* Additional Mic Pod available for purchase - System maximum of two total.
Wireless Keyboard and Mouse HD USB Camera
CAUTION : The Console weighs about 100 lb. Please take all necessary precautions
when lifting. ClearOne recommends only lifting and moving the Collaborate with a team of two or more people.
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COLLABORATE OVERVIEW
CAUTION : When placing the monitor(s) face-down, ensure the surface is flat, clean,
soft and is non-abrasive to prevent scratch and/or scuff damage. ClearOne is not responsible for damage to monitor(s) caused by abrasive surface work area.
There are three options available for setting up the Collaborate system:
Option 1: Foot Stand system - Single or dual monitor system.
Option 2: Wall Mount system - Accessory kit available for a dual monitor Wall Mount system.
Option 3: Dual Articulating Arm Cart or Media Stand system
Please contact ClearOne for more details on pricing and shipping of any of the Collaborate accessory kits.
ca B l e co n n e c t I o n s
When possible, make sure all system connections are made prior to installing the soundbar and performing the final placement of the system. The System Ports are more accessible when the monitor is face-down during assembly. It is recommended making all cable connections at the time of assembly.
Collaborate Console
In a dual monitor system, connections are made between the Collaborate Console shown above and the Collaborate Display using the respective ports (Console USB and DVI-I ports shown above to Display USB and DVI-I ports shown below).
Collaborate Display
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Fo o t st a n d as s e m B l y (sI n G l e mo n I t o r )
CAUTION : The feet are installed with the monitor face down. Make sure the face of the monitor rests on a flat, clean, soft, non-abrasive surface to prevent any damage to monitor screen. Also, due to the weight of the monitor, make sure a team of two or more people are available when moving the Console and/or Display to prevent personal injury or damage to the product.
Place the Collaborate Console face-down on a flat, clean, soft, non-abrasive surface as 1. shown below and attach the feet brackets to the console, then attach the feet to the brackets as shown.
5 mm
Review port locations on page 2 and make the appropriate cable connections.2.
3 mm
While the unit is still face-down connect the soundbar cables. (See port locations on page 3.
2.) Then install the Collaborate Soundbar using the Short Soundbar Mounting Brackets the and the screws provided and those on the soundbar as shown. The unit may need to be repositioned to provide adequate room for mounting the soundbar.
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4. Carefully stand the Collaborate Console upright then plug the Wireless Keyboard/Mouse receiver into one of the USB ports.
5. Clip the camera to the top of the Console then plug the camera into one of the USB ports located along the bottom of the Console and position it for best results. Open camera lens cover by turning ring.
NOTE: » If mounting the camera with the optional Camera Bezel, use the four #6-32 screws provided with the Camera Bezel kit to mount the bezel. Attach the Collaborate Camera as shown.
* Product shown with optional
Camera Bezel installed.
6. Plug the Collaborate into an electrical outlet.
7. Press the power button located on the front of the Console to turn the unit on.
* Product shown with optional Camera Bezel installed.
8. After boot-up has completed, configure the software (See the Software Overview section.)
9. Adjust the camera using the camera adjustment screw as necessary. If using the optional Camera Bezel, adjust the camera within the bezel.
10. Position the speaker if not mounted to the speaker bracket.
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Fo o t st a n d as s e m B l y (du a l mo n I t o r )
CAUTION : The feet are installed with the monitors face-down. Make sure the face of both monitors rest on a soft, non-abrasive surface to prevent any damage to the monitor screens. Also, due to the weight of the monitor, make sure a team of two or more people are available when moving the desktop monitor to prevent personal injury or damage to the product.
Follow the procedures for attaching the feet for the Console and Display as described on 1. page 3, step 1.
Review the port locations on page 2 and make the appropriate cable connections as well as 2. the DVI-I and USB cables shown below.
While the two monitors are still face-down, install the Collaborate Soundbar as described on 3. page 3, step 3. With a dual system, the soundbar can be mounted to either the Console or Display or can be placed on the table for positioning as needed.
Carefully stand the two monitors upright then plug the Wireless Keyboard and Mouse 4. receiver into a PC USB port.
Clip the camera to the top of the Console then plug the camera into a USB port located 5. along the bottom of the Collaborate Console as shown below. Open camera lens cover by turning ring.
*Console shown with optional Camera Bezel.
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OPTIONAL HD USB CAMERA BEZEL MOUNTING NOTE : There are two methods for mounting the HD Camera on a dual monitor Foot Stand system using the Camera Bezel accessory kit.
The Recommended Method provides a more natural conferencing experience with the participants appearing to address each other as in a face-to-face discussion. Position the camera so that it is centered over the Primary (Conferencing) Monitor. Mount the Camera Bezel using the four #6-32 screws provided with the bezel kit.
The Optional Method may make the participants appear to look away from each other due to the location of the camera. Position the camera so that it is centered between the Primary (Conferencing) and Secondary (Data Sharing) Monitors. Mount the Camera Bezel using the four #6-32 screws provided with the bezel kit.. .
NOTE : If using the Optional Method to mount the Camera Bezel, the surface must be flat and level in order to properly align and install the Camera Bezel.
6. Plug the Collaborate Console and Display monitors into an electrical outlet.
7. Press the power buttons on the front of the Console and Display to turn the units on.
8. After boot-up has completed, configure the software if necessary (See the Software Installation section.)
9. Adjust the camera using the camera adjustment screw as necessary. If using the optional Camera Bezel, adjust the camera within the bezel.
10. Position the speaker if not mounted to the speaker bracket.
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*Console shown with optional Camera Bezel.
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WALL-MOUNT ASSEMBLY OVERVIEW
The Collaborate monitor provides standard mounting sizes (M6 600 x 200 external, M6 600 x 100 internal) and locations for the mounting of the Collaborate monitor onto a wall. As always, comply with the appropriate mounting recommendations and ensure the wall is capable of handling a minimum monitor wall mount installation weight of 100 lb.
CAUTION : The Console weighs about 100 lb. Please take all necessary precautions when lifting. ClearOne recommends only lifting and moving the Collaborate unit with a team of two or more people.
Wa l l -mo u n t KI t
See Wall Mount instructions provided with the kit for details on installation requirements.
Wall Bracket attaches to wall through studs or using anchors.
Two TV Brackets attach to the back of the TV, then they are hung on the Wall Bracket and fastened.
NOTE: » ClearOne accepts no responsibility for damage due to improper mounting of the Collaborate system. It is the responsibility of the installer to ensure the integrity of the mounting location and the capability of the mounting location to safely handle the weight of each Collaborate monitor.
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Wa l l -mo u n t as s e m B l y (sI n G l e mo n I t o r )
Install the TV Wall Mount Kit as specified by the manufacturers documentation onto the 1. intended wall location.
Place the Collaborate Console face-down on a flat, clean, soft, non-abrasive surface and 2. attach the Collaborate Wall Mount Bracket onto the appropriate mounting holes on the back of the Collaborate unit (Refer to the manufacturers TV Wall Mount Kit documentation for appropriate bracket hole locations.)
*Product shown with optional Camera Bezel.
Review port locations on page 2 and make the appropriate cable connections keeping in 3. mind that some connections may need to be completed after the unit is mounted to the wall.
While the unit is still face-down, install the Collaborate Soundbar as shown below using the 4. Long Soundbar Mounting Bracket with the screws provided and those on the soundbar as shown. Then connect the soundbar cables (See Collaborate port locations for speaker cable connections on page 2 of this manual.) The unit may need to be repositioned to pro­vide adequate room for mounting the soundbar.
3 mm
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Clip the camera to the top of the Console then plug the camera into one of the USB ports 5. located along the bottom of the Console.
NOTE: » If mounting the camera with the optional Camera Bezel, use the four #6-32 screws that come with the bezel kit to mount the bezel as shown above. Connect the Collaborate Camera as shown on page 4. If using the optional Camera Bezel, adjust the camera within the bezel.
Mount the Collaborate Console onto the TV Wall Mount bracket (See TV Wall Mount 6. manufacturers instructions.)
Plug the power cable into an outlet.7.
Press the Collaborate Console power switch located on the front to turn the unit on.8.
Once the system has completed bootup, configure the Collaborate Software if necessary.9.
Adjust the camera using the camera adjustment screw as necessary.10.
*Product shown with optional Camera Bezel.
Wa l l -mo u n t as s e m B l y (du a l mo n I t o r )
Install the two TV Wall Mount Kits as specified by the manufacturers’ documentation onto 1. the intended wall location.
IMPORTANT : Space the brackets appropriately to ensure the desired distance between the two monitors is achieved. Cable length should also be considered prior to installing the wall mount brackets.
Place the Collaborate Console and Display face-down on a flat, clean, soft, non-abrasive 2. surface and attach the Collaborate Wall Mount Brackets onto the appropriate mounting holes on the back of each Collaborate unit (Refer to the manufacturers TV Wall Mount Kit documentation for appropriate bracket hole locations.)
Review the port locations on page 2 and make the appropriate cable connections. Keep 3. in mind that most cable connections may need to be completed after the two units are mounted to the wall.
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If installing the Collaborate Soundbar to the Collaborate Console, first install the cables, then 4. install the soundbar using the Long Soundbar Mounting Bracket and the screws provided and those on the soundbar. (See Collaborate port locations for speaker cable connections on page 2 of this manual.)
If installing the soundbar to the Display, mount the soundbar using the Long Soundbar Mounting Bracket and the screws provided and those on the soundbar to the Display but connect the soundbar cables after the two units are mounted to the wall.
The unit may need to be repositioned to provide adequate room for mounting the soundbar.
3 mm
Clip the camera to the top of the Console then plug the camera into one of the USB ports 5. located along the bottom of the Console. See page 6 of this manual for additional HD Camera mounting options using the optional Camera Bezel.
Mount the Collaborate Console and Display units onto the TV Wall Mount brackets (See TV 6. Wall Mount manufacturers instructions.)
Plug the power cables into an outlet.7.
Press the Collaborate main power switch located on the front of the Collaborate Console 8. and Display to turn the units on.
Once the system has completed bootup, configure the Collaborate Software if necessary.9.
Adjust the camera using the camera adjustment screw as necessary.10.
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MEDIA STAND ASSEMBLY OVERVIEW
Refer to Collaborate Media Stand Assembly Guide for detailed information on assembling the Collaborate Media Stand and mounting the Collaborate Console onto it.
*Product shown with optional Camera Bezel.
so u n d B a r In s t a l l a t I o n
Using the Long Soundbar Mounting Bracket, follow the mounting instructions for installing the ClearOne Soundbar in the Single Foot Stand Assembly section of this manual for mounting the ClearOne Soundbar to the Collaborate Media Stand.
For installing the monitor onto the Media stand it is recommended to mount the bracket and speak­er first, then attach the speaker wires for the Collaborate Console before installing the monitor onto the Media stand.
3 mm
hd ca m e r a In s t a l l a t I o n
Follow the mounting instructions for installing the HD Camera in the Single Foot Stand Assembly section of this manual for mounting the camera onto the Collaborate Media Stand.
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TITAN DUAL ARTICULATING ARM ASSEMBLY OVERVIEW
Follow the instructions that came with the Titan Dual Articulating Arm Cart assembly instructions for mounting the Collaborate Console and Display units onto the Titan Articulating Arm mounting brackets.
Connect all required cabling as outlined on page 2 and 3 of this manual.
so u n d B a r In s t a l l a t I o n
The soundbar can be mounted at the bottom of the Collaborate Consle with provided brackets, or placed on top of the Titan base.
hd ca m e r a In s t a l l a t I o n
Plug the HD Camera into one of the USB ports located along the bottom of the Collaborate Con­sole, then place the camera.
NOTE: » The HD Camera can be mounted onto the Collaborate Console (Conferencing) monitor using the optional Camera Bezel. This secures the camera while allowing vertical adjustment.
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HD CAMERA TOPOLOGY
5.5 mm hd ca m e r a
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SOFTWARE INSTALLATION
The Collaborate system, as delivered, is pre-loaded with the Windows 7 Operating System instal­lation files, and software for installing and configuring Collaborate. An On-line Help System is in­cluded with operating instructions.
In s t a l l I n G t h e os
The Collaborate Console as delivered contains a new MS Windows 7 operating system that needs to be installed and configured. This installation process initiates with the first power-up of the Col­laborate Console.
Be prepared to enter the Windows 7 License Key which is printed on a sticker on the » back of the Collaborate Console unit and also provided in the Windows 7 CD case.
In s t a l l I n G co l l a B o r a t e co n s o l e
The Collaborate Console software installation must be run under the Windows 7 Administrator’s account. Login to the Collaborate PC as Administrator. (It is recommended to log out of all other accounts on the PC prior to software installation.)
When the system is first booted after the OS is installed it will contain a shortcut to a “Welcome to ClearOne Collaborate” readme file.
Open this file by double-clicking to find the basic steps needed to prepare the system for your network and to load your Collaborate Console software and configure devices for use by Collabo­rate.
This file contains the following:
After completing these steps you may start the Collaborate Console software by clicking on the Start Collaborate Software icon.
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COMPLIANCE
FCC Part 15/ICES-003 Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules and Industry Canada ICES-003.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his/her own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation.
Changes or modifications not expressly approved by ClearOne Communications could void the user’s authority to operate the equipment.
FCC Part 68 Compliance
US:FBIMM00BCOLLABRT
Ringer Equivalence Number (REN): 0.0B(ac)
This equipment complies with Part 68 of the FCC Rules Requirements adopted by ACTA . On the mixer unit of this equipment contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company.
The REN is used to determine the number of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to obtain the maximum RENs for the calling area. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g. 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications to maintain uninterrupted service.
This equipment uses an RJ11C jack that is used to connect this equipment to the premises wiring and telephone network. This RJ11C jack complies with the applicable FCC Part 68 Rules and Requirements adopted by the ACTA.
A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
WARNING: The country code must be set correctly in Console to ensure that the unit operates properly when connected to the telco network, and that it complies with the country’s telco requirements.
Changing this code to a country other than the intended country of operation might cause Collaborate devices to be non-compliant.
If you experience problems with this equipment, contact ClearOne Communications, 5225 Wiley Post Way, Suite 500, Salt Lake City, Utah 84116, or by phone at (800) 945-7730 for repair and warranty information. If the equipment is causing harm to the telephone network, the telephone company may request you disconnect the equipment until the problem is resolved.
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No user serviceable parts are contained in this product. If damage or malfunction occurs, contact ClearOne Communications for instructions on its repair or return.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. This equipment cannot be used on telephone company provided coin service.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
Electrical Safety Advisory
This equipment uses AC power which can subjected to electrical surges, typically lightning transients which are very destructive to customer terminal equipment connected to AC power sources. The warranty for this equipment does not cover damage caused by electrical surge or lightning transients. To reduce the risk of this equipment becoming damaged it is suggested that the customer consider installing a surge arrestor.
IC COMPLIANCE
IC: 1970A-COLLABRT
Ringer Equivalence Number (REN): 0.0B(ac)
NOTICE: The term “IC” before the certification/registration number signifies that Industry of Canada technical specifications were met.
This certification means that the equipment meets certain telecommunications network protective operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. / L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas cinq.
The REN is used to determine the number of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to obtain the maximum RENs for the calling area. The REN for this product is listed above.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the companies inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by ClearOne Communications. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
This product meets the applicable Industry Canada technical specifications. / Le présent matériel est conforme aux specifications techniques applicables d’Industrie Canada.
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SPECIFICATIONS
co n n e c t I o n s
RS-232 Control Port
DB9 Female
USB Type: A-type Female Connector, 2.0 Compatible 8 Total Ports:
Two (2) - Front Accessible• Six (6) - Rear Accessible•
LAN: 10/100/1000 Mb RJ45 Ethernet
Secondary Monitor Output: VGA
co n t r o l ma n a G e m e n t
Collaborate System Control Software Collaborate Audio Mixer Console
co l l a B o r a t e au d I o mI x e r
Frequency Response 20 Hz - 16 kHz ± 1 dB
Dynamic Range 100 dB (A-Weighted) THD+N < 0.08%
Processing AEC, NC, AGC, Gating, NOM
Line Inputs Two (2) Unbalanced RCA
Line Outputs Two (2) Unbalanced RCA
Amplifier Outputs
5Winto4Ω(4ΩStable)
Connection: Binding Post Terminals
ca m e r a
HD USB Fixed Lens 720p/30 MJPEG
USB Type A Connector 2.0 Compatible
co l l a B o r a t e mI c po d s
Number: Ships standard with One (Optional of up to Two)
Coverage: 360º
Connection:
Daisy-chain RJ-45 with CAT5 Cable
Max Monitor-Pod Distance: 75’
Microphone Sensitivity: -45 dBu
co l l a B o r a t e so u n d B a r
HD Audio Operation:
100 Hz - 20 kHz
Channels: Monaural
Sensitivity:
85 dB 1W @ 1 foot (0.30 meter)
Power: 20W
Impedance:4Ω
co l l a B o r a t e dI a l e r (op t I o n a l )
Wired Only Room Audio Controls
PC
Supports Windows 7 Ultimate 32-bit AMD Phenom II x4 Quad Core RAM: 4 Gb 500 Gb Hard Drive
dI s p l a y
46” LCD 1080p Resolution Energy Controls Brightness: 450 cd/m2 Contrast Ratio: 4000:1
Viewing Angle (V / H): 178º / 178º
po W e r
100 - 240 VAC, 50/60 Hz 600 W (Maximum)
en v I r o n m e n t a l
Operating Temperature:
32 - 95º F (0 - 35º C)
Operating Time per 24-hour Period:
12 Hours Powered Max
Humidity:
15 - 80%
me c h a n I c a l
Approximate Dimensions
(Primary Monitor) W: 44.5” (1130.3 mm) H: 32.0” (812.8 mm) D: 5.0” (127.0 mm)
46” Console Weight:
@95 lbs. (43 kg)
46” Display Weight:
@85 lbs. (39 kg)
VESA Mounting Holes
M6 1 mm thread pitch 100 mm & 200 mm Vertical 600 mm Horizontal
co m p l I a n c e
EMC:
FCC Part 15 Class A
EMI:
EN55024 EN55022 IEC610000-4-2, 4-3, 4-4, 4-5, 4-6, 4-11
Safety:
IEC60950-1 2nd Edition, CSAA
> CLEARONE LOCATIONS
HEADQUARTERS:
Salt Lake City, UT USA
5225 Wiley Post Way Suite 500 Salt Lake City, UT 84116
Tel: 801.975.7200 Toll Free: 800.945.7730 Fax: 801.977.0087 e-mail: [email protected]
EMEA
Tel: 44 (0) 1189.036.053 e-mail: [email protected]
APAC
Tel: 801.303.3388 e-mail: [email protected]
LATAM
Tel: 801.974.3621 e-mail: [email protected]
Technical Sales
Tel: 800.705.2103 e-mail: [email protected]
Technical Support
Tel: 800.283.5936 e-mail: [email protected]
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Telephone 1.800.283.5936
1.801.974.3760
FAX 1.801.974.3669
E-mail [email protected] On the Web www.clearone.com
co l l a B o r a t e co n F e r e n c I n G so l u t I o n s In s t a l l a t I o n Gu I d e
cl e a r on e do c u m e n t
800-401-032-01 - Oct. 20, 2011 (Rev. 1.4)
© 2011 ClearOne All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne. ClearOne reserves specific privileges. Other product names may be trademarks of their respective owners.
Information in this document is subject to change without notice.
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