ClearOne CHATAttach 160 User Manual

CHAT

®

160 | CHATAttach™ 160 - Group Speakerphone for Skype™

USER’S MANUAL

Telephone [phone]

1.801.974.3760

FAX [phone]

E-mail [e-mail]
On the Web www.ClearOne.com

CHAT 160 | CHATAttach 160 USER’S MANUAL

CLEARONE PART NO. 800-000-012 - October 2010 (REV. 2.0)

© 2010 ClearOne All rights reserved. No part of this document may be
reproduced in any form or by any means without written permission
from ClearOne. ClearOne reserves specific privileges.

Information in this document is subject to change without notice.

U.S. PATENTS: D539,274; D556,189; D531,999.
OTHER PATENTS PENDING.

Ta b l e o f Co n T e n T s

CHAPTER 1: INTRODUCTION

PRODUCT OVERVIEW ..............................................................1

Se r v i c e a n d Su p p o r t ................................................................ 1

Technical Support .................................................................1

Sales and Customer Service ................................................1

Product Returns .................................................................... 1

UNPACKING .............................................................................. 3

cHat 160 pa c k o u t ................................................................ 3

cHatat t a c H pa c k o u t f o r t H e cHat 160 ................................ 3

re p l a c e m e n t pa r t S & ac c e S S o r i e S ........................................... 3

CHAPTER 2: GETTING STARTED

CHAT 160 CONTROLS .............................................................4

led in d i c a t o r S .......................................................................4

vo l u m e a n d mu t e Bu t t o n S ....................................................... 4

INSTALLING THE CHAT SOFTWARE FOR WINDOWS ............5

CONNECTING THE CHAT 160 TO A PC ..................................5

cHatat t a c H : co n n e c t i n g tw o cHat de v i c e S .........................6

cHatat t a c H wo r k i n g mo d e S .................................................. 7

cHatat t a c H tr o u B l e S H o o t i n g ................................................ 7

CHAPTER 3: USING THE CHAT APPLICATION

USING THE CHAT APPLICATION ............................................. 8

Using A Third-Party Application ............................................ 8

UPDATE FIRMWARE & DATABASE .......................................... 9

Check for Firmware Updates ................................................ 9

MANUAL UPDATES ................................................................12

HELP .......................................................................................13

ADVANCED ............................................................................. 13

ADVANCED SETTINGS: AUDIO SETTINGS ...........................14

ADVANCED SETTINGS: LOG ................................................. 15

CHAPTER 4: MAINTENANCE

CARING FOR THE CHAT 160 ................................................. 16

TROUBLESHOOTING ............................................................. 16

INTERRUPTED FIRMWARE UPDATE RECOVERY .................17

CHAPTER 5: APPENDIX

SPECIFICATIONS .................................................................... 18

op e r a t i n g Sy S t e m S Su p p o r t e d ............................................... 18

co n n e c t i o n S .........................................................................18

co n t r o l S .............................................................................. 18

au d i o .................................................................................... 18

en v i r o n m e n t a l .......................................................................18

pr o c e S S i n g ........................................................................... 18

po w e r ................................................................................... 18

me c H a n i c a l ........................................................................... 18

co m p l i a n c e ........................................................................... 18

mo d e l nu m B e r S ....................................................................18

ac c e S S o r y pa r t nu m B e r ........................................................ 18

EUROPEAN COMPLIANCE ....................................................19

WWW.CLEARONE.COM/RESOURCES/EURODOC.PHP ....... 19

FCC PART 15/ICES-003 COMPLIANCE..................................19

FCC PART 15.19(A) (3) COMPLIANCE ................................... 19

WARRANTY ............................................................................. 19

CHAPTER 1: INTRODUCTION

PRODUCT OVERVIEW

Thank you for purchasing the ClearOne CHAT 160 group speakerphone.

The CHAT 160 is a high performance audio peripheral that provides rich audio for hands-free calls with Skype, the popular
Internet communication program. The CHAT 160 is completely full-duplex and contains HDConference®, the suite of audio
processing technologies that includes Distributed Echo Cancellation®, Noise Reduction, Automatic Level Controls, and
Adaptive Modeling, producing crystal clear conversations.

The CHAT 160 device is designed specifically to be used with Skype. This manual provides instructions on using the CHAT
160 with the Skype application.

All CHAT 160 units have a mini-USB port for connection to a PC.

Service and Support

If you need additional information on how to set up or operate your CHAT 160 Group Speakerphone, please contact us. We
welcome and encourage your comments so we can continue to improve our products and better meet your needs.

Technical Support

Telephone: [phone] (USA) or 1.801.974.3760
Fax: [phone]
E-mail: [e-mail]
Web site: www.ClearOne.com

Sales and Customer Service

Telephone: [phone] (USA) or 1.801.975.7200
Fax: [phone] (USA) or 1.801.977.0087
E-mail: [e-mail]

Product Returns

All product returns require a Return Material Authorization (RMA) number. Please contact ClearOne Technical Support
before attempting to return your product. Make sure you return all the items that shipped with your product.

Chapter 1: Introduction 1

Important Safety InformatIon

AVIS: RISQUE DE CHOC

ELECTRIQUE - NE PAS OUVRIR

Read the safety instructions before using this product. This personal speaker phone is not designed for making emergency
telephone calls when the power fails. You must make alternative arrangements for telephone access to emergency
services.

Read and understand all instructions. Follow all warnings marked on the product.•

Unplug the product from the outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use only a damp •
cloth for cleaning.

Do not use this product in or near water, for example, near a bathtub, kitchen sink, or swimming pool.•

Place this product on a flat, level, dry surface for ongoing operation.•

Never place product near heat radiators or registers. Allow adequate ventilation for heat dissipation.•

This product should only be operated using a power source specified on the product label. If you are not sure about •
the power source at your location, consult your dealer or local power company.

Do not overload wall outlets and extension cords; this can cause fires or electric shock.•

Never spill liquid on or into the product.•

Do not disassemble this product. Opening or removing covers can expose you to dangerous voltages and other risks. •
Incorrect reassembly can cause electric shock during subsequent use. Disassembly voids the warranty.

Unplug the product from the outlet and contact a qualified service technician under the following conditions:•

When the power supply cord or plug is damaged or frayed.a.
If liquid has been spilled into the product.b.
If the product does not operate normally by following the operating instructions.c.
If the product has been dropped or damaged.d.
If the product exhibits a distinct change in performance.e.

Avoid telephones during an electrical storm. There is a risk of electric shock from lightning.•

Do not use this product to report a gas leak in the vicinity of the leak.•

Do not use this product near intensive care medical equipment or by persons with pacemakers.•

This product can interfere with electrical equipment such as answering machines, TV sets, radios, computers and •
microwave ovens. Do not place the product in close proximity to any of these devices.

2 Technical Support: 800.283.5936

Save these instructions

UNPACKING

CHAT 160 Packout

The illustration below shows the parts that shipped with each model of the CHAT 160. Contact your dealer for replacement
parts and accessories.

CHATAttach Packout for the CHAT 160

> NOTE: ClearOne is not responsible for product damage incurred during shipment. You must make

claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the
shipment appears damaged, retain the original boxes and packing material for inspection by the carrier.
Contact your carrier immediately.

Replacement Parts & Accessories

The standard CHAT 160 is used primarily as a USB-configured device connected to your laptop or PC for hands-free calls
with Skype.

A CHATAttach pack-out is available for purchase that contains two CHAT 160 devices along with the CHATAttach (shown
above).

Optionally, a CHATAttach Expansion Cable Kit accessory (shown below) can be purchased separately to connect two
existing CHAT 160 devices together for larger conferencing settings.

Chapter 1: Introduction 3

CHAPTER 2: GETTING STARTED

VOLUME STAT US
INDICATOR

VOLUME UP

VOLUME DOWN

MUTE

MUTE STATUS INDICATOR

MUTE STATUS INDICATOR

MUTE STATUS INDICATOR

CHAT 160 CONTROLS

LED Indicators

Several blue LED lights show when the CHAT 160 is connected to a PC via USB or when the CHAT 160 is plugged into a
breakout box. The three status indicator LEDs above each microphone are blue when the unit is operational and change
to red when mute is turned on. The seven LEDs next to the volume controls illuminate blue to indicate the current volume
setting—more lights indicate a higher volume level.

Once successfully connected to your computer, the CHAT 160 will automatically become the default audio device for
Windows (speaker and microphone). When you run Skype, the CHAT 160 will also become the default speaker and
microphone for Skype calls, replacing your computer’s speakers and microphone.

Volume and Mute Buttons

Use the Volume Up/Down buttons to adjust the volume level of the CHAT 160. Use the Mute button to mute the CHAT
160’s microphones until the button is pressed again.

If you are using the CHAT 160 with a PC (for Skype calls), you can also use the volume controls in Windows or in the
CHAT software application to make these adjustments.

> NOTE: If your CHAT 160 is connected to a PC, any changes you make to volume by pressing the CHAT

160 volume buttons will also change the volume settings in Windows.

4 Technical Support: 800.283.5936