ClearOne CHAT 160 User Manual

CCHHAATT™™ 116600

Group Speakerphone for Skype

USER’S MANUAL

TTEELLEEPPHHOONNEE

FFAAXX

L

EEMMAAIIL

OONN TTHHEE WWEEB

1.800.283.5936

1.801.974.3760

1.801.974.3669

[e-mail]

B

www.clearone.com

CCHHAATT 116600 UUSSEERR’’SS MMAANNUUAAL

CCLLEEAARROONNEE PPAARRTT NNOO.. 880000--000000--001122.. SSEEPPTTEEMMBBEERR 22000099 ((RR EEVV .. 11..44 ))

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© 2009 ClearOne Communications, Inc. All rights reserved. No part of this
document may be reproduced in any form or by any means without written
permission from ClearOne Communications. ClearOne reserves specific
privileges.

Information in this document is subject to change without notice.

UU..SS.. PPAATTEENNTTSS:: DD553399,,227744;; DD555566,,118899;; DD553311,,999999..

OOTTHHEERR PPAATTEENNTTSS PPEENNDDIINNGG..

TABL E OF C ONT E NTSTABL E OF C ONT E NTS

CCHHAAPP TTEERR 11:: IINNTTRROODDUU CCTTIIOO NN

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Important Safety Information . . . . . . . . . . . . . . . . . . . . . . 2

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Replacement Parts & Accessories . . . . . . . . . . . . . . . . . 3

CHAT 160 Configurations . . . . . . . . . . . . . . . . . . . . . . . . 4

CCHHAAPP TTEERR 22:: GGEETTTTIINNGG SSTTAARRTTEEDD

CHAT 160 Controlls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Volume Up/Down and Mute Buttons . . . . . . . . . . . . . . 5

Connecting Your CHAT 160. . . . . . . . . . . . . . . . . . . . . . . 6

CCHHAAPP TTEERR 33:: CCOONNFFIIGGUURRIINNGG TTHHEE CCHHAATT 116600

Connecting Your CHAT 160. . . . . . . . . . . . . . . . . . . . . . . 7

Installing the CHAT Software for Windows . . . . . . . . . . . 7

Configuring Your CHAT 160. . . . . . . . . . . . . . . . . . . . . . 12

My Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Optimizing Sound Quality . . . . . . . . . . . . . . . . . . . . . . . 14

Pre-Definded Device Settings . . . . . . . . . . . . . . . . . . 14

Using a Third Party Application . . . . . . . . . . . . . . . . . 15

Using the CHAT Application . . . . . . . . . . . . . . . . . . . . 15

Connecting Your CHAT 160 to External Devices. . . . . . 16

Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Connecting to a Telephone. . . . . . . . . . . . . . . . . . . . . 16

Connecting to a Video Confenrencing Device . . . . . . 19

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Recovering from an Interrupted Firmware Update . . . . 35

CCHH AA PPTTEERR 66:: AAPP PPEENN DDIIXX

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

CCHHAAPP TTEERR 44:: UUSSIINNGG TTHHEE CCHHAATT AAPPPPLLIICCAATTIIOONN

Device Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

My Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Applying Audio Settings to the CHAT 160 . . . . . . . . . 23

Removing Devices from My Devices . . . . . . . . . . . . . 23

Updating Firmware & Database . . . . . . . . . . . . . . . . . . 24

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Advanced Settings: Audio Settings . . . . . . . . . . . . . . 29

Advanced Settings: Database . . . . . . . . . . . . . . . . . . 30

Advanced Settings: Log . . . . . . . . . . . . . . . . . . . . . . . 33

CCHHAAPP TTEERR 55:: MMAAIINNTTEENNAANNCCEE

Caring for Your CHAT 160 . . . . . . . . . . . . . . . . . . . . . . . 34

Technical Support: 800-283-5936

44

CHAPTER 1: INTRODUCTION

PR O DUCT O V ERVI E W

Thank you for purchasing the ClearOne CHAT 160 group speakerphone.

The CHAT 160 is a high performance audio peripheral that provides rich audio for hands-free calls with Skype,
the popular Internet communication program. The CHAT 160 is completely full-duplex and contains
HDConference™, the suite of audio processing technologies that includes Distributed Echo Cancellation™,
noise reduction, automatic level controls, and adaptive modeling, producing crystal clear conversations.

Though designed specifically to be used with Skype, the CHAT 160 can also be used with other devices such
as enterprise telephones and other applications such as VoIP softphones, web conferencing, instant messag­ing and PC-based gaming. This manual will provide detailed instructions on using the CHAT 160 with Skype,
as well as with these additional devices and applications.

SE R VICE A N D SUPP O RT

If you need additional information on how to set up or operate your CHAT 160 group speaker phone, please
contact us. We welcome and encourage your comments so we can continue to improve our products and
better meet your needs.

TTEECCHHNNIICCAALL SS UUPPPPOORRTT

Telephone: [phone] (USA) or 1.801.974.3760

Fax: [phone]

E-mail: [e-mail]

Web site: www.clearone.com

SSAALLEESS AA NNDD CCUUSSTT OOMMEERR SSEERRVVIICCEE

Telephone: [phone] (USA) or 1.801.975.7200

Fax: [phone] (USA) or 1.801.977.0087

E-mail: [e-mail]

PPRROODDUUCCTT RREETTUURRNNSS

All product returns require a return material authorization (RMA) number. Please contact ClearOne Technical
Support before attempting to return your product. Make sure you return all the items that shipped with your
product.

Chapter 1: Introduction

11

IMPORTA NT SAF ETY IN F ORMATION

Read the safety instructions before using this product. This personal speaker phone is not designed for
making emergency telephone calls when the power fails. You must make alternative arrangements for telephone
access to emergency services.

• Read and understand all instructions. Follow all warnings marked on the product.

• Unplug the product from the outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use only
a damp cloth for cleaning.

• Do not use this product in or near water, for example, near a bathtub, kitchen sink, or swimming pool.

• Place this product on a flat, level, dry surface for ongoing operation.

• Never place product near heat radiators or registers. Allow adequate ventilation for heat dissipation.

• This product should only be operated using a power source specified on the product label. If you are not
sure about the power source at your location, consult your dealer or local power company.

• Do not overload wall outlets and extension cords; this can cause fires or electric shock.

• Never spill liquid on or into the product.

• Do not disassemble this product. Opening or removing covers can expose you to dangerous voltages and
other risks. Incorrect reassembly can cause electric shock during subsequent use. Disassembly voids the
warranty.

• Unplug the product from the outlet and contact a qualified service technician under the following conditions:

a. When the power supply cord or plug is damaged or frayed.

b. If liquid has been spilled into the product.

c. If the product does not operate normally by following the operating instructions.

d. If the product has been dropped or damaged.

e. If the product exhibits a distinct change in performance.

• Avoid telephones during an electrical storm. There is a risk of electric shock from lightning.

• Do not use this product to report a gas leak in the vicinity of the leak.

• Do not use this product near intensive care medical equipment or by persons with pacemakers.

• This product can interfere with electrical equipment such as answering machines, TV sets, radios,
computers and microwave ovens. Do not place the product in close proximity to any of these devices.

22

Technical Support:: 800.283. 5936

SSaavvee TThheessee IInnssttrruuccttiioonnss

UN PA CKING

CHAT

™

160

910-156-251

+

CHAT™ 160 AVAYA

910-156-222

CHAT

™

160 Cisco

310-156-220

CHAT

™

160

910-156-251

+

+

CHAT™ 160 VC

910-156-230

CHAT 150
Link cable

(12’)

CHAT 150 universal
power supply

CHAT 150

Link cable

(RJ-9/RJ-9)

CHAT 150
USB

cable (10’)

830-156-200

830-158-011L

+

+

+

+

+

+

+

+

+

+

+

+

+

+

+

Break out box for C

isco

2400, 4600 & 9600 telephone
handsets

Accessory Kit

860-156-220L

CHAT

™

150 C

isco

CHAT 150
Link cable

(12’)

CHAT 150 universal
power supply

CHAT 150

Link cable

(RJ-9/RJ-9)

Break out box for Cisco
24XX & 4600 telephone
handsets

Accessory Kit

860-156-222L

CHAT

™

150 AVAYA

CHAT 150
Link cable

(25’)

CHAT 150 universal
power supply

CHAT 150
Link cable

(25’)

CHAT 150
RCA audio cable

Break out box for v

ideo

conferencing system

Accessory Kit

860-156-230

CHAT

™

150 V

C

The illustration below shows the parts that ship in the box with each model of the CHAT 160. Contact your dealer for
replacement parts and accessories.

NNoottee::

>

ClearOne is not responsible for product damage incurred during shipment. You must make claims
directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears
damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier
immediately.

RE P LACE M ENT PART S & A CCES S O RIES

The standard CHAT 160 configuration is as a USB device connected to your laptop or PC for hands-free calls with
Skype. However, additional accessories can be purchased for the CHAT 160 to make it interoperable with several enter­prise telephone handsets and video conferencing systems. These accessories are designed for use with ClearOne’s
CHAT 150 speakerphone but are also completely compatible with the CHAT 160.

The illustration below shows all parts and accessories available for the CHAT 150 and which will also work with the
CHAT 160. Contact your dealer for replacement parts or accessories.

Chapter 1: Introduction

33

CH AT 16 0 C ONFI G URATION S

The standard CHAT 160 configuration is as a USB device connected to your laptop or PC for hands-free calls with
Skype. However, additional accessories can be purchased for the CHAT 160 to make it interoperable with several enter­prise telephone handsets and video conferencing systems. These accessories are designed for use with ClearOne’s
CHAT 150 speakerphone but are also completely compatible with the CHAT 160.

ClearOne’s CHAT 150 comes in several configurations, as shown below. The CHAT 150 group speakerphone itself is
the same in all configurations; different accessories have been packaged with the unit to enable a variety of connec­tions. All CHAT 160 units have a mini-USB port, so every configuration can connect to a PC.

CCoonnffiigguurraattiioonn UUssaaggee PPrrooffiillee

CHAT 150 for Avaya & Cisco
Telephone Handsets)

CHAT 150 USB

CHAT 150 VC Connects to any video conferencing system for full-duplex speaker phone capability.

Connects to the headset jack of the Avaya or Cisco handset for full-duplex speaker phone
capability.

Connects to the USB port of a PC (or laptop) for use with softphones, internet telephony
applications, web conferencing, instant messaging with audio, etc.

Technical Support: 800-283-5936

44

CHAPTER 2: GETTING STARTED

CH AT 16 0 C ONTR O LS

LLEEDD IInnddiiccaattoorrss

Several blue LED lights show when the CHAT 160 is connected to a PC via USB or when the CHAT 160 is plugged into
a breakout box. The three status indicator LEDs above each microphone are blue when the unit is operational and
change to red when mute is turned on. The seven LEDs next to the volume controls illuminate blue to indicate the cur­rent volume setting—more lights indicate a higher volume level.

Once successfully connected to your computer, the CHAT 160 will automatically become the default audio device for
Windows (speaker and microphone). When you run Skype, the CHAT 160 will also become the default speaker and
microphone for Skype calls, replacing your computer’s speakers and microphone.

VVoolluummee UUpp//DDoowwnn aanndd MMuuttee BBuuttttoonnss

Use the
160’s microphones until the button is pressed again.

If you are using the CHAT 160 with a PC (for Skype calls), you can also use the volume controls in Windows or in the
CHAT software application to make these adjustments.

VVoolluummee UUpp//DDoowwnn

NNoottee::

>

If your CHAT 160 is connected to a PC, any changes you make to volume by pressing the CHAT 160
volume buttons will also change the volume settings in Windows.

buttons to adjust the volume level of the CHAT 160. Use the

MMuuttee

button to mute the CHAT

Chapter 2: Getting Started

55

CO N NECT I NG YO U R CHAT 16 0

1 Using the included USB cable, connect the CHAT 160 to your PC or laptop. The blue LED indicators on

the CHAT 160 illuminate, indicating that the CHAT 160 is powered and ready for use.

Once successfully connected to your computer, the CHAT 160 will automatically become the default audio device for
Windows (speaker and microphone). When you run Skype, the CHAT 160 will also become the default speaker and
microphone for Skype calls, replacing your computer’s speakers and microphone. For more detailed information about
using Skype and changing the audio settings, please refer to the Skype website at www.skype.com.

NNoottee::

>

If your sole purpose for purchasing the CHAT 160 is to use it with Skype and you do not intend to use it
with hardware devices other than your PC, you do not need to review the rest of this manual. The remaining
pages of this manual describe how to connect the CHAT 160 with other devices other than a PC and how to
install and use the CHAT software in order to correctly configure the CHAT 160 for use with those devices.

Technical Support: 800-283-5936

66

CHAPTER 3: CONFIGURING THE CHAT 160

CO N NECT I NG YO U R CHAT 160

Using the included USB cable, connect the CHAT 160 to your PC or laptop. The blue LED indicators on the CHAT 160
illuminate, indicating that the CHAT 160 is powered and ready for use.

IN S TA LLING T H E CH AT SO F T WAR E F OR WIN D OWS

NNoottee::

>

1 Download the CHAT software by accessing the following:

http://www.clearone.com/support/downloads.php?content=main

Select your device from the “BY PRODUCT” window and click SEARCH and the screen will display only those
downloads available for your specific device. Select the latest version of the CHAT 60/160 Software and the system
dill display a confirmation window for the software to be downloaded to your computer.

2 Unzip the downloaded folder and run

The following instructions show Windows XP screen shots. However, the install proceedure is the same
for all version of Windows Vista.

SSeettuupp..eexxee

to begin the installation process.

Chapter 3: Configureing the CHAT 160

77

3. Windows displays an

welcome screen appears.

OOppeenn FFiillee SSeeccuurriittyy

dialog. Click

RRuunn

. The CHAT software

SSeettuupp WWiizzaarrdd

4. Click

NNeexxtt

. Read the license agreement and select the

proceed with the installation.

II AAggrreeee

radio button, then click

NNeexxtt>>

to

Technical Support: 800-283-5936

88

5. The

SSeelleecctt IInnssttaallllaattiioonn FFoollddeerr

screen appears. You can change the target installation folder, if you wish, or

simply accept the default folder shown by clicking

NNeexxtt>>

to continue..

6. The

CCoonnffiirrmm IInnssttaallllaattiioonn

screen appears. Click

NNeexxtt>>

to continue the installation.

Chapter 3: Configureing the CHAT 160

99

7. The

IInnssttaalllliinngg CClleeaarrOOnnee CCHHAATT

screen appears showing the progress of the installation.

8. When the software is installed, the
the CHAT software drivers for Windows.

DDeevviiccee DDrriivveerr IInnssttaallllaattiioonn WWiizzaarrdd

screen appears. Click

NNeexxtt>>

to install

Technical Support: 800-283-5936

1100

9. Once the device drivers are successfully installed, the
DDrriivveerr IInnssttaallllaattiioonn WWiizzaarrdd

screen. Click

FFiinniisshh

to complete the installation.

DDrriivveerr NNaammee

and

SSttaattuuss

appear in the

DDeevviiccee

10. The

IInnssttaallllaattiioonn CCoommpplleettee

screen appears. Click

CClloossee

to exit the CHAT installation program.

The CHAT software installation is complete. You can start the CHAT software by double-clicking on the

CClleeaarrOOnnee CCHHAATT

SSttaarrtt> AAllll PPrrooggrraammss >> CClleeaarrOOnnee CCoommmmuunniiccaattiioonnss >> CCHHAATT >> CClleeaarrOOnnee CCHHAATT

(

icon that is now on your Windows desktop, or through the Windows

).

SSttaarrtt

menu

Before using the CHAT 160 for the first time, proceed with the audio settings configuration procedure. This will
ensure optimal sound quality for each device and application you plan to use with the CHAT 160.

Chapter 3: Configureing the CHAT 160

1111

CO N FIGU R ING YO UR CHAT 160

This section describes how you configure your CHAT 160 for the specific devices you are connecting to. The
CHAT software contains a database of pre-configured device settings that allows you to instantly select and
apply optimal settings for supported devices.

NNoottee::

>

From time to time, ClearOne adds additional devices to the database. To update your CHAT
software to include all currently supported devices, see the Update Firmware & Database section
later in this chapter..

If the specific device you are using with the CHAT 160 is not listed in the database, you can create a custom
device by following the instructions described later in this chapter.

1 Using the included USB cable, connect the CHAT 160 to your PC or laptop. The blue LED indicators on

the CHAT 160 illuminate, indicating that the CHAT 160 is powered and ready for use.

2. Start the CHAT software by double-clicking the
SSttaarrtt

launching the application from your PC’s

menu.

The main screen of the CHAT software will be displayed.

CClleeaarrOOnnee CCHHAATT

icon on your desktop (Figure 2.10), or by

Technical Support: 800-283-5936

1122

3. Click

DDeevviiccee SSeettuupp

from the buttons on the left. The Device Setup screen appears displaying the general

types of devices you can configure for use with the CHAT 160.

4. From the

5. In the

AAllll

SSeelleecctt 11

SSeelleecctt 22

. If you are connecting to a VC Breakout Box and your manufacturer is not listed, select

6. Select the model of the device from the list in the

AAllll..

If you selected

7. Once all three selections have been made, the

sstt

column, select the type of device you are connecting to the CHAT 160.

nndd

column, select the manufacturer of your device. If you are selecting

rrdd

column. If you selected

AAppppllyy ttoo CCHHAATT

and

VVCC BBrreeaakkoouutt BBooxx

SSeelleecctt 33

and the specific model number is not listed, select Other.

AAdddd ttoo MMyy DDeevviicceess

PPCC aanndd LLaappttoopp

OOtthheerr

.

PPCC aanndd LLaappttoopp

buttons at the bottom

of the screen will become active.

8. When you are satisfied with your selections in all three columns, click the

AAppppllyy ttoo CCHHAATT

button to apply
these settings to the CHAT 160. A message will appear indicating that the settings were successfully applied
to your CHAT 160.

9. Click the

AAdddd ttoo MMyy DDeevviicceess

button and an entry containing these settings will be created in the

MMyy DDeevviicceess
screen allowing you to instantly select and apply this configuration in the future. A message will appear
indicating that the device was successfully added.

10. Repeat steps 1 through 8 for any additional devices you will be using with your CHAT 160.

To ensure optimal sound quality, you need to customize the CHAT 160’s audio settings for every
application and device you will use. Refer to the tuning procedures provided in the

SOUND QUALITY

section that follows.

OPTIMIZING

, select

, select

Chapter 3: Configureing the CHAT 160

1133

MY D E VICE S

MMyy DDeevviicceess

displays all of the devices that you have configured for use with your CHAT 160. This screen allows
you to easily switch between settings for your listed devices, including any saved custom configurations, if you
have created custom audio settings for your device (see

Advanced Settings: Database

later in this chapter for

more information on saving custom settings).

Select the device you wish to use with your CHAT 160, and click the

AAppppllyy ttoo CCHHAATT

button to apply the audio set-

tings to your CHAT 160.

To remove a device from your list of
DDeevviicceess
device database (see the

button. Note that this only removes the device from the

Advanced: Database

MMyy DDeevviicceess

, select the device from the list and click the

MMyy DDeevviicceess

list. It does not remove it from the

section later in this chapter for more information.)

RReemmoovvee ffrroomm MMyy

OP T IMIZ I NG SOU N D QUA L ITY

For optimal sound quality, you must adjust the CHAT 160’s audio settings for each device and application you
will be using as described in the procedures below.

NNoottee::

>

The volume settings in the CHAT software are synchronized with the Windows volume settings.
Changing the volume using the CHAT software or the buttons on the CHAT 160 also changes the
volume settings in Windows. Conversely, changing the volume settings in Windows will change the
settings in the CHAT software.

UUssiinngg TThhee CCHHAATT AApppplliiccaattiioonn WWiitthh PPrree--DDeeffiinneedd DDeevviiccee SSeettttiinnggss

The pre-defined device settings available in the CHAT application will provide good sound quality for many of
the most popular devices used with the CHAT 160. If you used the procedure in the previous section to
configure the CHAT 160’s settings for one of these devices, test the sound quality before performing any
additional tuning. If you are satisfied with the sound quality, no further adjustments are necessary.

Technical Support: 800-283-5936

1144

UUssiinngg AA TThhiirrdd--PPaarrttyy AApppplliiccaattiioonn

If you are using the CHAT 160 with an application other than CHAT−such as Cisco Communicator or
Skype−ClearOne recommends using the tuning wizard or audio configuration controls in that application to
adjust audio settings. If the application does not have a tuning wizard or audio settings, use the CHAT
application to tune audio settings for optimal sound quality as explained in the next section.

UUssiinngg TThhee CCHHAATT AApppplliiccaattiioonn

1. If not already open, start the CHAT application.

2. Click the

MMyy DDeevviicceess

button and select the device you want to tune (select the

device/application is not listed), then click the

AAppppllyy ttoo CCHHAATT

button.

OOtthheerr

or

AAllll

option if your

3. For external hardware devices, connect the device to the CHAT 160 using the connection diagrams start­ing on the following pages.

4. Adjust the speaker and volume settings on the external device or in the application to 50% (half volume).

5. Click the
Use the

AAddvvaanncceedd

UUSSBB AAuuddiioo

button to display the pre-defined audio settings for the device you selected in step 2.
section of the screen to tune applications; use the

LLiinnee AAuuddiioo

section to tune external

hardware devices connected to the CHAT 160 breakout box.

NNoottee::

>

microphone volume for USB applications, while adjusting the

In the

AAddvvaanncceedd

screen, adjusting

MMiiccrroopphhoonnee LLeevveell

UUSSBB AAuuddiioo

under

OOuuttppuutt LLeevveell

changes the CHAT 160

LLiinnee AAuuddiioo

under

changes
the microphone volume being sent to the device connected to the CHAT 160’s line audio jack.
Likewise, adjusting
adjusting the

IInnppuutt LLeevveell

SSppeeaakkeerr LLeevveell

LLiinnee AAuuddiioo

under

under

UUSSBB AAuuddiioo

changes the CHAT 160 speaker volume, while

changes the speaker volume being received from the

connected device.

6. Place a call using the device or application. Land lines provide the best audio for tuning purposes.

7. Ask the person on the other end of the call to count from 1 to 10 in a normal voice. While the person is
counting, click and move the

IInnppuutt

slider in the CHAT application until the caller’s voice can be clearly

heard. Repeat as needed to find the optimal speaker volume for the device.

8. While the caller is still connected, count from 1 to 10 in a normal voice. Ask the caller if they can hear you
clearly. Click and move the

OOuuttppuutt

slider until the caller can hear you clearly. Repeat the test count as

needed to find the optimal microphone volume for the device.

9. Click

SSaavvee ttoo DDaattaabbaassee

Enter appropriate name in the

to capture the optimized settings. The

MMooddeell

field, then click the

AAdddd SSeettttiinnggss ttoo DDaattaabbaassee

SSaavvee ttoo DDaattaabbaassee

button.

dialog appears.

10. The optimal audio settings for the device or application are now ready for use. Repeat steps 1 through 9
for any additional devices and applications.

To switch between audio settings for different devices and applications, click the
desired device or application, then click the

AAppppllyy ttoo CCHHAATT

button. The audio settings are instantly applied for

MMyy DDeevviicceess

button, select the

the chosen device or application.

Chapter 3: Configureing the CHAT 160

1155

CO N NECT I NG YO U R CHAT 160 TO E X TERN A L DEVI C ES

CCoonnnneeccttiinngg TToo AA PPCC

1. Using the included USB cable, connect the CHAT 160 to your PC or laptop. The blue LED indicators on the CHAT

160 illuminate, indicating that the CHAT 160 is powered and ready for use.

CCoonnnneeccttiinngg ttoo aa TTeelleepphhoonnee

ClearOne provides configurations of the CHAT 150 that make it possible to connect your CHAT 160 to enterprise tele­phone handsets from Cisco and Avaya (see CHAT 160 CONFIGURATIONS in the Introduction to this manual). The
CHAT 150 phone Breakout Box is the interface between the CHAT 160 and the particular telephone.

1. Using the included 25’ RJ-45 cable, connect the Phone Breakout Box to your CHAT 160.

Technical Support: 800-283-5936

1166

2. Using the included 2’ RJ-9 telephone cable, connect the Phone Breakout Box’s

DDOO NNOOTT

hheeaaddsseett jjaacckk

plug the cable into the telephone’s line jack, handset jack, or a telephone different from that listed on

telephone’s

the bottom of the Phone Breakout Box as damage to the telephone and/or CHAT 160 might occur.

pphhoonnee jjaacckk

to your

3. If you have a headset that you typically use with your telephone, connect it to the
Phone Breakout Box.

hheeaaddsseett jjaacckk

on the CHAT 160

Chapter 3: Configureing the CHAT 160

1177

4. Slide the correct power supply clip for your country into the included power supply. The power supply may
contain a plastic shield that must be removed before inserting the clip.

5. Using the included power supply, connect the CHAT 160 Phone Breakout Box to a power outlet.

6. The blue LED indicators on the CHAT 160 illuminate, indicating that the CHAT 160 is powered and ready
for use.

7. Next, connect the CHAT 160 to your PC. This will allow you to use the CHAT software to configure the
CHAT 160 for use with your enterprise telephone. Refer to Connecting the CHAT to a PC section at the
end of this chapter.

NNoottee::

>

headset connected to the CHAT 150 Breakout Box. This will also disable audio going from the
Breakout Box to the CHAT 150—it will only be routed to the headset. The phone Breakout Box LED
indicator illuminates indicating that the headset audio is activated. The CHAT 160 LED indicators
remain lit, although audio is not routed to the CHAT 160 from the Breakout Box (USB audio is still
active). Press the
Breakout Box to the CHAT 160. The LED dims out to indicate the change.

Technical Support: 800-283-5936

1188

Press the

HHeeaaddsseett

HHeeaaddsseett

button on the phone Breakout Box to send audio from your phone to your

button again to disable headset audio and reactivate audio from the

CCoonnnneeccttiinngg ttoo aa VViiddeeoo CCoonnffeerreenncciinngg DDeevviiccee

(

(

)

)

(

(

)

)

ClearOne provides configurations of the CHAT 150 that make it possible to connect your CHAT 160 to video
conferencing systems. The CHAT 150 VC Breakout Box is the interface between the CHAT 160 and the video
conferencing device. Once you have properly connected the CHAT 150 VC Breakout Box to your video confer­encing device and TV (using the included RCA connection cable) all settings changes such as mute, micro­phone and speaker level adjustments, etc., are controlled trough the CHAT software application. The Breakout
Box itself has no buttons and no functionality for making settings changes. The LED indicates only that the
device has power.

1. Using the included RJ-45 cable, connect the VC Breakout Box to your CHAT 160.

2. Using the included 6’ RCA cable, connect the CHAT 160 VC Breakout Box to both your video conferencing
device and/or TV/monitor, as shown in the following illustration. The cable has two RCA connectors on one
end, and five on the other end, split into two groups with two and three connectors.

The end with two connectors goes to the VC Breakout Box; the
port (identified by the icon), and the

bbllaacckk

connector goes to the

bblluuee

connector connects to the

aauuddiioo oouu

t port (identified by the

aauuddiioo iinn

icon).

On the other end of the cable, the group with the

rreedd

and

wwhhiittee

connector plugs into the left and right
audio ports on your TV. This connection allows you to either use the speaker on your CHAT 160 for audio
from the far end, or alternatively you can use the speakers on the TV. See

Settings

Chapter 4: Using The CHAT Application

for details on using this option.

in

The group with three connectors goes to your video conferencing device. The
go to the

aauuddiioo oouutt

ports (right and left).

HHoowweevveerr

, if your video conferencing device does not have left

Advanced Settings: Audio

rreedd

and

wwhhiittee

connectors

and right audio out, but only has a single channel, connect either the red or white connector to send a
mono audio signal to the CHAT 160. The

bbllaacckk

connector goes to the

aauuddiioo iinn

port.

Chapter 3: Configureing the CHAT 160

1199

3. Slide the correct power supply clip for your country into the included power supply. The power supply may
contain a plastic shield that must be removed before inserting the clip.

Technical Support: 800-283-5936

2200

4. Using the included power supply, connect the CHAT 160 VC Breakout Box to a power outlet.

5. The blue LED indicators on the CHAT 160 illuminate, and the LED power indicator on the VC Breakout Box
illuminates, indicating that the CHAT 160 is powered and ready for use.

6. Next, connect the CHAT 160 to your PC (or USB device). This will allow you to use the CHAT software to
configure the CHAT 160 for use with your video conference system. Refer to Connecting the CHAT 160 to
a PC section at the end of this chapter.

Chapter 3: Configureing the CHAT 160

2211

CHAPTER 4: USING THE CHAT APPLICATION

DE V ICE SE T UP

DDeevviiccee SSeettuupp
configure the CHAT 160, use the procedure shown below.

configures the CHAT 160 for use with specific devices to ensure optimal sound quality. To

1. Select a device in the

2. Select a manufacturer in the

3. Select a model in the

4. Click the

5. Click the

If the device, manufacturer, or model is not available, select either the
column. Doing so provides a basic audio configuration for the device, and allows you to change it as needed
to achieve optimal sound quality.

Technical Support: 800-283-5936

2222

SSeelleecctt 11

SSeelleecctt 33

AAdddd ttoo MMyy DDeevviicceess

AAppppllyy ttoo CCHHAATT

button to apply these audio settings to the CHAT 160.

sstt

column.

rrdd

column.

nndd

column.

SSeelleecctt 22

button to add this device to your

See OPTIMIZING SOUND QUALITY

MMyy DDeevviicceess

OOtthheerr

for instructions.

list.

or the

AAllll

option in the appropriate

MY D E VICE S

MMyy DDeevviicceess

The

screen displays the devices you have configured for the CHAT 160.

AAppppllyyiinngg AAuuddiioo SSeettttiinnggss ttoo tthhee CCHHAATT 116600

Select the device you wish to use with the CHAT 160, then click the
audio settings.

RReemmoovviinngg DDeevviicceess ffrroomm MMyy DDeevviicceess

To remove a device from the

ffrroomm MMyy DDeevviicceess

button, then click

MMyy DDeevviicceess

YYeess

list, select the device you wish to remove and then click the

DDeelleettee CCoonnffiirrmm

in the

dialog that appears.

AAppppllyy ttoo CCHHAATT

button to apply the custom

RReemmoovvee

Chapter 4: Using The Chat Application

2233

UP DAT E FIRM WARE & DATABAS E

UUppddaattee FFiirrmmwwaarree

The
for available firmware and device database updates.

screen displays the current firmware version, unit name, and checks ClearOne's website

UUppddaattee FFiirrmmwwaarree
the most recent firmware and device database using the
FFiillee

button to manually load an existing firmware file.

allows you to automatically update to

CChheecckk ffoorr uuppddaatteess

button, or you can use the

SSeelleecctt

NNoottee

>

: The computer your CHAT 160 is connected to must be connected to the Internet in order to use the

CChheecckk ffoorr uuppddaatteess

option.

CChheecckk ffoorr UUppddaatteess ((AAuuttoommaattiicc UUppddaatteess))

Perform the following steps to automatically update your firmware and device database:

1. Click the

CChheecckk ffoorr uuppddaatteess

button to check the web for available updates.

2. The following series of messages appears below the progress bar:

• "Locating website..."

• "Website found"

• "Click Update to load new firmware into device" (appears only if a new firmware file is available.)

• "Click Update to load new database information" (appears only if a new device database file is
available.)

Technical Support: 800-283-5936

2244

NNoottee

>

: If no new firmware or device database updates are available, the following messages will appear

below the progress bar:.

• “Your device contains the most recent firmware”

• “Your database contains the most recent updates”

This indicates that your firmware and database are current. No updates are required.

3. Click the

4. Click

5. Click

6. Click

UUppddaattee FFiirrmmwwaarree

UUppddaattee DDaattaabbaassee

CCaanncceell

UUppddaattee

button to install available updates. The

to update firmware only.

to update the device database only.

to cancel the update procedure and return to the

UUppddaattee

dialog box appears.

UUppddaattee FFiirrmmwwaarree

7. When you click either of the update buttons, a warning dialog appears.

screen.

Chapter 4: Using The Chat Application

2255

8. Click

YYeess

to proceed with the firmware or device database update, or

9. A second warning dialog appears. Click

YYeess

to proceed or

NNoo

NNoo

to cancel.

to cancel.

10. A series of messages appears below the progress bar indicating that the updates are in progress.

WWAARRNNIINNGG

: Do not unplug the CHAT 160 while updates are in progress.

11. When the update is complete the following message appears below the progress bar:

• "Update Successful! The firmware for CHAT has been changed to <new revision level>" where <new
revision level> is the new firmware revision number.

• "Update Successful! The database has been updated to <new revision level >" where <new revision
level> is the new database version number.

12. Your CHAT 160 now has the most recent firmware and/or device database updates available.

Technical Support: 800-283-5936

2266

SSeelleecctt FFiillee ((MMaannuuaall FFiirrmmwwaarree UUppddaattee))

NNoottee

>

: This procedure is for advanced users, technical support purposes, and corporate environments
where IT security policies may prohibit automatic updates. Loading an incorrect firmware file can cause
unpredictable results. In most cases, you should use the automatic update procedure by pressing the
CChheecckk ffoorr uuppddaatteess

button.

To manually change the firmware version loaded into your CHAT 160, use the following procedure:

1. Press the

SSeelleecctt FFiillee

button in the

UUppddaattee FFiirrmmwwaarree

screen. The

OOppeenn

dialog appears.

2. A list of the CHAT firmware files available on your system appears in the left hand scroll list.

3. Select the firmware file you wish to load and press the

4. Click the

UUppddaattee

5. A warning dialog appears. Click

button to update.

YYeess

to manually load the selected firmware file or

OOKK

button or

CCaanncceell

to cancel.

NNoo

to cancel.

6. A series of messages appears under the progress bar indicating the update is in progress.

WWAARRNNIINNGG

: Do not unplug the CHAT 160 while the manual update is in progress.

7. When the update is complete the following message appears below the progress bar:

"Update Successful! The firmware for CHAT has been changed to <new revision level>" where <new revi­sion level> is firmware revision number of the file you selected in the

OOppeenn

dialog.

8. Your CHAT 160 now has the selected firmware file loaded.

NNoottee

>

: If firmware programming was interrupted, such as by a power loss or an accidental cable discon­nection, the CHAT 160 might become unstable. In this case, refer to RECOVERING FROM AN INTER­RUPTED FIRMWARE UPDATE in Chapter 6 of this manual.

Chapter 4: Using The Chat Application

2277

HE L P

HHeellpp

The

button provides the following options:

• Click

• Click

• Click

• Click

HHeellpp

AAbboouutt

CClleeaarrOOnnee HHoommeeppaaggee

RReeggiissttrraattiioonn

AD VAN C ED

AAddvvaanncceedd

displays the current audio settings for your CHAT 160.

to activate the online help file.

to get information about your CHAT 160, including software and firmware revision numbers.

to visit the ClearOne website using your default web browser.

to register your CHAT 160 with ClearOne using your default web browser.

You can also use the
tom device, view and edit the CHAT 160 device database, and view the CHAT 160 log file. This section describes
how to use each of these functions.

Technical Support: 800-283-5936

2288

AAddvvaanncceedd

screen to adjust audio settings for your CHAT 160, save your settings as a cus-

AAddvvaanncceedd SSeettttiinnggss:: AAuuddiioo SSeettttiinnggss

AAuuddiioo SSeettttiinnggss

displays the current audio settings and allows you to change them for the CHAT 160 currently

connected to your PC). You can also create custom audio settings for a device (see

Database

later in this chapter for more information).

Advanced Settings:

The audio settings are as follows:

•• UUSSBB AAuuddiioo
computer. Use the

: These controls affect the audio settings of the CHAT 160 when it is connected via USB to your

MMuuttee

buttons to mute either the microphone or speaker on the CHAT 160. Use the slid­ers to adjust the microphone level and speaker level. Speaker and microphone level adjustments made in
the CHAT software will automatically change the speaker and microphone volume levels in Windows.

LLiinnee AAuuddiioo

•

: These controls affect the audio settings of the CHAT 160 when it is connected to devices
through its I/O jack, such as handset telephones and video conferencing devices; they are grayed out and
unavailable if only USB is connected. Use the input slider to adjust the level of the incoming audio to the
speaker; use the output slider to adjust the level of the outgoing audio to the far end.

•

SSppeeaakkeerr

: These settings are only available when the VC Breakout Box is connected. The following options

are available:

NNoorrmmaall

•

: USB audio and line in audio from the VC Breakout Box are mixed through the CHAT 160

speaker.

•

VViiddeeoo MMooddee

: Select this option to allow the audio from the far end of the video conference call to
come through the TV speakers instead of the CHAT 160 speaker. Ensure that the CHAT 150 RCA con­nection cable (included with the CHAT 150 VC configuration) is properly connected (see CONNECT­ING CHAT 160 TO A VIDEO CONFERENCING DEVICE for detailed instructions). USB audio still
comes through the CHAT 160 speaker in this mode.

EExxtteerrnnaall SSppeeaakkeerrss

•

: With this option selected, all audio (both USB and line in) is muted on the CHAT
160 and routed to the line out jack on the CHAT 150 VC Breakout Box, to which you can connect
external speakers and/or an amplifier. In this mode, you are using the CHAT 160 as a microphone
device only.

Chapter 4: Using The Chat Application

2299

UUSSBB//AAnnaalloogg MMiixx

•

: Click this box to mix the audio coming into the CHAT 160 through the USB connection
with the audio coming through the I/O jack. For example, if this option is selected and you are talking to a
colleague via Skype on your PC connected to your CHAT 160, and you also initiated a video conference
call through the VC Breakout Box, all three parties would be joined together for a bridged call. The
USB/Analog Mix setting is ignored while the
SSppeeaakkeerrss

LLiinnee EEcchhoo CCaanncceellllaattiioonn

•

.

: Click this box to enable line echo cancellation. Line echo cancellation eliminates

SSppeeaakkeerr

option (see above) is set to

VViiddeeoo MMooddee

EExxtteerrnnaall

or

the echo caused when the CHAT 160 is connected to a telephone. On a telephone, audio is normally rout­ed from the mouthpiece to the earpiece so that you can hear your own voice while talking, which causes
feedback on a speaker phone. Enabling line echo cancellation while not connected to a telephone may
cause audio problems, so only use this option while connected to a telephone.

Any settings changes that you make on this screen are instantaneously applied to the CHAT 160. In addition,
you have the option to click on

SSaavvee ttoo DDaattaabbaassee

to capture the current settings and save them as a custom

device as described in the next section.

AAddvvaanncceedd SSeettttiinnggss:: DDaattaabbaassee

DDaattaabbaassee

displays the devices configured for the CHAT 160 and allows you to edit them. The CHAT 160
device database includes all of the audio settings for the devices pre-programmed by ClearOne (identified by
the icon next to each device) and any custom audio settings you set up and wish to save for later use. The
icon indicates that the device is in your

MMyy DDeevviicceess

list.

To view the settings for a particular device, select the device and click the
device name. The

Technical Support: 800-283-5936

3300

VViieeww DDaattaabbaassee RReeccoorrdd

dialog appears.

VViieeww

button, or double-click the

Click

OOkk

to close the

VViieeww DDaattaabbaassee RReeccoorrdd

dialog.

To save custom audio settings for a device, perform the following procedure:

1. Click the

NNeeww

button. The

AAdddd SSeettttiinnggss ttoo DDaattaabbaassee

dialog appears with the settings of the device you

had selected in the database view.

2. Adjust the audio settings or click Upload from CHAT to upload and display the CHAT 160’s current setings.

3. Click the

SSeelleecctt 11sstt

drop-down box and select the desired device type. Or, you can type a custom name, if

necessary.

4. Click the

SSeelleecctt 22nndd

drop-down box and select the desired manufacturer (or enter your own).

Chapter 4: Using The Chat Application

3311

5. Type a name for the model of the new device in the

6. If you do not wish to add this device to your list of My Devices, de-select the

SSeelleecctt 33rrdd

field.

IInncclluuddee iinn MMyy DDeevviicceess

box. The default is to include new devices in your existing list.

7. When all selections are made, click

OOkk

8. The custom device is added to the CHAT 160 device database and is now available through

. Click

CCaanncceell

to discard your changes.

DDeevviiccee SSeettuupp
as an available device. (Note that in the device database, your custom device does not have the ClearOne
icon next to it, differentiating it from a pre-programmed device.)

EEddiitt

To edit custom devices, click the

button (appears in the place of the

selecting the custom device you wish to edit. The

EEddiitt DDaattaabbaassee RReeccoorrdd

VViieeww

button for custom devices) after

appears.

check-

Adjust the audio settings, or click
you are finished editing, click
return to the

To delete custom devices from the device database, click the
to delete. You can only delete custom devices; you cannot delete pre-programmed devices (devices with the
ClearOne icon next to them).

Technical Support: 800-283-5936

3322

OOKK

. Then click

EEddiitt DDaattaabbaassee RReeccoorrdd

UUppllooaadd ffrroomm CCHHAATT

YYeess

to upload the CHAT 160’s current audio settings. When

to save the device with the new audio settings or click

dialog. To cancel your changes, click

DDeelleettee

NNoo

to

CCaanncceell

.

button after selecting the device you wish

AAddvvaanncceedd SSeettttiinnggss:: LLOOGG

LLoogg

displays a list of actions taken by the CHAT 160, including a timestamp and a description of the action or

even.

To save the log to a text file, click the

SSaavvee

button. A standard Windows save dialog appears. Name the file and

choose the directory in which you wish to save the file (the default directory is the CHAT 160 Log directory).

CClleeaarr

Click

to clear all entries in the log window.

Chapter 4: Using The Chat Application

3333

CHAPTER 5: MAINTENANCE

CA R ING FO R YOUR C H AT 1 6 0

• Follow all warnings and instructions in this manual.

• Unplug all cables from the CHAT 160 before cleaning.

• Unplug the power supply from the wall outlet (Phone/VC only) before cleaning.

• Do not use liquid or aerosol cleaners. Use a damp cloth moistened with water to clean the outside of your
CHAT 160 and power supply.

TROUBLESHOOTING

If you are having trouble with the audio from your CHAT 160, it might not be optimized (tuned) for the specific
hardware device you are connected to. If you have not yet optimized the sound for this device, refer to the
OPTIMIZING SOUND QUALITY section in Chapter 3.

If you are still encountering problems, use the following procedure to troubleshoot the CHAT 160:

1. Activate the CHAT 160 software and verify the audio settings for the hardware device connected to

your CHAT 160. If this does not solve the problem, then look more closely at your hardware device
for the problem (refer to your hardware device’s User’s Manual or contact Technical Support for your
hardware device).

2. Make sure all cables are properly and securely connected. Verify cable connections with the appro-

priate illustration for your hardware device (see

3. If you’re connecting your CHAT 160 to a USB hub, be sure that the USB hub is connected to an

external power source.

4. If you have another USB device such as a digital camera connected to your computer on the same

bus as your CHAT 160, you may get a Windows error message “USB Controller Bandwidth
Exceeded.” If this occurs, you need to move the other USB device to a separate USB bus. The CHAT
160 is a high-performance USB device and requires sufficient bandwidth in order to operate properly.

If you are unable to resolve the problem using this procedure, please refer to the support pages on our web­site or contact ClearOne Technical Support:

Chapter 2: Getting Started

for more information).

Phone: [phone] (USA) or 1.801.974.3760

Fax: [phone]

E-mail: [e-mail]

Internet: www.clearone.com

Technical Support: 800-283-5936

3344

RE COV E RIN G FRO M AN I NTE RRUP TED F IRM WAR E UP DAT E

If a firmware update was interrupted (such as by a power loss or an accidental cable disconnection), the
CHAT 160 might become unstable. The CHAT 160 boots in generic mode and the

GGeenneerriicc MMooddee

screen

appears.

Use the following procedure to recover from interrupted firmware updates and unexpected programming
errors:

1. Disconnect the USB 2.0 cable from the CHAT 160, hold down the

MMuuttee

button while reconnecting the

CHAT 160, and follow the on-screen instructions.

2. The

FFiirrmmwwaarree

Application

GGeenneerriicc MMooddee

button (see the

recovery screen appears . To perform the firmware update, click the

Update Firmware & Database

section in

Chapter 3: Using The CHAT

for detailed instructions). The messages “Initializing” and “Recovering” appear above the

UUppddaattee

progress bar, followed by the typical messages that appear during a firmware update. The update
then continues to completion.

3. The CHAT 160 also attempts to recover from a programming error by booting up in Generic (DFU)

mode. In this case, follow the on-screen instructions.

Chapter 5: Maintenance

3355

CHAPTER 6: APPENDIX

SP ECIFI C AT IONS

CCoonnnneeccttiioonnss

UUSSBB ccoonnnneeccttoorr
Version 2.0 compatible

ype: Mini B

T

CCoonnttrroollss

Volume up
Volume down

icrophone mute

M

AAuuddiioo

SSppeeaakkeer
Bandwidth: 150Hz-15kHz
Max output level: 86dBSPL @ 1 foot

MMiiccrroopphhoonneess
Bandwidth: 50Hz-8kHz

LLiinnee iinnppuutt tthhrroouugghh VVCC BBrreeaakkoouutt BBooxx
Frequency response: 20Hz-20kHz +/- 1dB
Maximum input level: +6 dBu
Input impedance: 10K Ohms

LLiinnee oouuttppuutt tthhrroouugghh VVCC BBrreeaakkoouutt BBooxx
Frequency response: 20Hz-20kHz +/- 1dB
Maximum output level: +6 dBu
Output impedance: 50 Ohms

PPrroocceessssiinngg

Acoustic echo cancellation
Noise cancellation
Line echo cancellation (selectable)

r

PPoowweerr

USB-powered
5 VDC @ 500mA maximum

External power supply
100-240 VAC input
9 VDC @ 560mA output

EEnnvviirroonnmmeennttaall

Operating temperature: 5-40 degrees C (41-104 degrees F)
Storage temperature: 0-70 degrees C (32-158 degrees F)

MMeecchhaanniiccaall

Dimensions (WxDxH): 7.4” x 7.4” x 1.8” (18.8cm x 18.8cm x 4.6cm)
Weight: 1.17 lbs. (.53 kg)

OOppeerraattiinngg SSyysstteemmss SSuuppppoorrtteedd

Windows XP (all versions)
Windows Vista (all versions)

Technical Support: 800-283-5936

3366

COMPLIANCE

The following paragraphs present all of the required compliance and declaration of conformity information.

EEuurrooppeeaann CCoommpplliiaannccee

Conformity of the equipment with the guidelines below is attested by the CE mark.

EC Declaration of Conformity

anufacturer's Name: ClearOne Communications

M

Manufacturer's Address: Edgewater Corporate Park South Tower

5225 Wiley Post Way

Suite 500

Salt Lake City, Utah 84116 U.S.A.

EU Representative Name: ClearOne Communications Ltd.

Atlantic House

Imperial Way

Reading Berkshire

G2 0TD

R

United Kingdom

Model: CHAT 160

PPrroodduucctt SSttaannddaarrdd ((ss)) ttoo wwhhiicchh CCoonnffoorrmmiittyy ooff tthhee CCoouunncciill DDiirreeccttiivvee((ss)) iiss ddeeccllaarreedd::

EEMMCC 22000044//110088//EECC ""EElleeccttrroommaaggnneettiicc CCoommppaattiibbiilliittyy ((EEMMCC)) DDiirreeccttiivvee""::

EN 55022: 2006 (Emissions) Information technology equipment - Radio disturbance

characteristics - Limits and methods of measurement.

EN 61000-3-2: 2004 Part 3: Limits - Section 2: Limits for harmonic current emissions.

EN 61000-3-3: 2002 Section 3: Limitation of voltage fluctuations and flicker

in low voltage supply systems for equipment with rated

current up to and including 16 A.

EN 55024: 1998 (Immunity) + A1+A2 Information technology equipment - Immunity characteristics

-Limits and methods of measurements.

EN 61000-4-2: 2001 Electrostatic Discharge Immunity

EN 61000-4-3: 2002 Radiated RF Immunity

EN 61000-4-4: 2004 Electrical Fast Transients Immunity

EN 61000-4-5: 2005 Lightning Surge Immunity

EN 61000-4-6: 2004 Conducted RF Immunity

EN 61000-4-8: 1993 Power Frequency Magnetic Field Immunity

EN 61000-4-11: 2004 Voltage Dips and Voltage Interruptions

SSaaffeettyy -- 7733//2233//EEEECC ““LLooww VVoollttaaggee DDiirreeccttiivvee ((LLVVDD))””::

IEC 60950-1: 2001 Safety of Information Technology Equipment, Including

Electrical Business Equipment.

Chapter 6: Appendix

3377

RRooHHSS -- 22000022//9955//EECC RReessttrriiccaattiioonn ooff tthhee UUssee ooff cceerrttaaiinn HHaazzaarrddoouuss SSuubbssttaanncceess iinn EElleeccttrriiccaall aanndd EElleeccttrroonniicc EEqquuiippmmeenntt ((EEEEEE)) && WWEEEEEE -- 22000022//9966//EECC WWaasstte
ooff EElleeccttrriiccaall aanndd EElleeccttrroonniicc EEqquuiippmmeenntt ((EEEEEE))..

e herein certify that the products listed above are in compliance with the EU directive 2002/95/EC and EU directive 2002/96/EC.

W

e, the undersigned, hereby declare that the equipment specified above conforms to the above directives and standards. Date of Issue: November 21,

W

007

2

Legal Representative in Europe

s/ Greg A. LeClaire

/

Signature

Greg A. LeClaire,

CFO

WWaassttee EElleeccttrriiccaall aanndd EElleeccttrroonniicc EEqquuiippmmeenntt ““WWEEEEEE”” DDiirreeccttiivvee 22000022//9955//EECC””

learOne is compliant with the WEEE directive. For recovery and recycling information, visit: :www.clearone.com/support/recycling.php?content=main

C

e

Technical Support: 800-283-5936

3388

FFCCCC PPaarrtt 1155//IICCEESS--000033 CCoommpplliiaannccee

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the

FCC Rules and Industry Canada ICES-003. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

* Reorient or relocate the receiving antenna.

* Increase the separation between the equipment and receiver.

* Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

* Consult the dealer or an experienced Radio/TV technician for help.

FFCCCC PPaarrtt 1155..1199((AA)) ((33)) CCoommpplliiaannccee

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may

not cause harmful interference, and (2) this device must accept any interference received, including interference that may

cause undesirable operation.

WARRANTY

ClearOne Communications, Inc. (the Manufacturer) warrants that this product is free of defects in both
materials and workmanship. For complete warranty information including length, coverage, and limitations,
visit ClearOne on the web @ www.clearone.com

.

ClearOne Communications, Inc.

Edgewater Corporate Park South Tower

5225 Wiley Post Way

Suite 500

Salt Lake City, Utah 84116 U.S.A.

Chapter 6: Appendix

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Technical Support: 800-283-5936

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Chapter 6: Appendix

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