ClearOne CHAT 150 User Manual

CHAT 150 Group Speaker Phone

USER’S MANUAL

TABLE OF CONTENTS

CHAT 150 USER’S MANUAL

CLEARONE PART NO. 800-156-201. JANUARY 2007 (REV. 2.0)

© 2007 ClearOne Communications, Inc. All rights reserved. No part
of this document may be reproduced in any form or by any means
without written permission from ClearOne Communications. Printed
in the United States of America. ClearOne reserves specific
privileges. Information in this document is subject to change with­out notice

TELEPHONE [phone]

1.801.974.3760

FAX [phone]

EMAIL [e-mail]
ON THE WEB www.clearone.com

TABLE OF CONTENTS CONTINUED

CHAPTER 1: INTRODUCTION

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Important Safety Information . . . . . . . . . . . . . . . . . . . . . . 2

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chat 150 Configurations . . . . . . . . . . . . . . . . . . . . . . . . . 3

CHAPTER 2: GETTING STARTED

Connecting Chat 150 to a Telephone . . . . . . . . . . . . . . . 4

Connecting Chat 150 to a Video Conferencing Device . 8

Connecting Chat 150 to a PC . . . . . . . . . . . . . . . . . . . . 12

CHAPTER 3: USING CHAT 150 CONFIGURATION
SOFTWARE

Installing Chat 150 Software . . . . . . . . . . . . . . . . . . . . . 13

Device Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

My Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Update Firmware & Database . . . . . . . . . . . . . . . . . . . . 20

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Advanced: Audio Settings. . . . . . . . . . . . . . . . . . . . 25

Advanced: Database. . . . . . . . . . . . . . . . . . . . . . . . 26

Advanced: Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

CHAPTER 4: USING CHAT 150

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Volume Up/Down and Mute Buttons . . . . . . . . . . . . . . . 30

Phone Breakout Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

VC Breakout Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

CHAPTER 5: MAINTENANCE

Caring for Your Chat 150 . . . . . . . . . . . . . . . . . . . . . . . . 31

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Recovering from an Interrupted

Firmware Update. . . . . . . . . . . . . . . . . . . . . . . . . . . 32

CHAPTER 6: APPENDIX

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

TABLE OF CONTENTS

Chapter 1: Introduction 1

PRODUCT OVERVIEW

Thank you for purchasing the ClearOne Chat 150 group speaker phone. The Chat 150 is a
speaker phone for individual or small group use. The Chat 150 connects to telephones, PCs,
and video conferencing systems for rich, full-duplex audio communications.

You can use the Chat 150 with a variety of devices and applications, including:

• Enterprise telephones, such as Avaya, Cisco, and others

• Video conferencing systems, such as Tandberg, Sony, Polycom, and others

• Internet telephony applications, such as Skype and Vonage

• VoIP softphones, such as Avaya, Cisco, CounterPath, and others

• Web conferencing, such as IBM/Lotus Workplace, Microsoft NetMeeting, and others

• Instant messaging applications with voice, such AIM, MSN, and others

• Audio playback, such as iTunes, Quicktime, RealPlayer, and others

SERVICE AND SUPPORT

If you need additional information on how to set up or operate your Chat 150 group speaker phone, please
contact us. We welcome and encourage your comments so we can continue to improve our products and
better meet your needs.

TECHNICAL SUPPORT

Telephone: [phone] (USA) or 1.801.974.3760

Fax: [phone]

E-mail: [e-mail]

Web site: www.clearone.com

SALES AND CUSTOMER SERVICE

Telephone: [phone] (USA) or 1.801.975.7200

Fax: [phone] (USA) or 1.801.977.0087

E-mail: [e-mail]

PRODUCT RETURNS

All product returns require a return material authorization (RMA) number. Please contact ClearOne Technical
Support before attempting to return your product. Make sure you return all the items that shipped with your
product.

CHAPTER 1: INTRODUCTION

2 Technical Services: 800.283.5936

IMPORTANT SAFETY INFORMATION

Read the safety instructions before first use of this product. This speaker phone is not designed for
making emergency telephone calls when the power fails. Make alternative arrangements for access to
emergency services.

• Read and understand all instructions and follow all warnings marked on the product.

• Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use
a damp cloth for cleaning.

• Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a
wet basement, or near a swimming pool.

• Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious
damage to the product.

• This product should never be placed near or over a radiator or heat register. This product should not be
placed in a built-in installation unless proper ventilation is provided.

• This product should be operated only from the type of power source indicated on the label on the power
supply. If you are not sure of the type of power supply in your location, consult your dealer or local power
company.

• Do not overload wall outlets and extension cords as this can result in fire risk or electric shock.

• Never spill liquid of any kind on the product.

• To reduce the risk of electric shock, do not disassemble this product. Opening or removing covers may
expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock during sub­sequent use.

• Unplug this product from the wall outlet and refer servicing to qualified service personnel under the
following conditions:

a. When the power supply cord or plug is damaged.

b. If liquid has been spilled into the product.

c. If the product does not operate normally by following the operating instructions.

d. If the product has been dropped or damaged.

e. If the product exhibits a distinct change in performance.

• Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from light­ning.

• Do not use this product to report a gas leak in the vicinity of the leak.

• Do not use this product near intensive care medical equipment or by persons with pacemakers.

• This product can interfere with electrical equipment such as answering machines, TV sets, radios,
computers and microwave ovens if placed too close.

Save these instructions

Chapter 1: Introduction 3

UNPACKING

Carefully place the Chat 150 on a level surface. Ensure that you have received the items shown in Figure 1.1 that come
with the configuration you purchased (see the Chat 150 Configurations table below).

> Note: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly

with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged,
retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately.

FIGURE 1.1 Chat 150 Package Contents

CHAT 150 CONFIGURATIONS

The Chat 150 comes in several configurations, as shown below. The Chat 150 group speaker phone itself is the same in
all configurations; different accessories have been packaged with the unit to enable a variety of connections. All Chat
150 units have a mini-USB port, so every configuration can connect to a PC.

Configuration Usage Items included

Chat 150 for telephone
handsets (Avaya,
Cisco, etc.)

Connects to the headset jack of the
specified phone brand for full-duplex
speaker phone capability

Chat 150, 10’ USB cable, Quick Start Guide, CD, tele­phone breakout box, power supply with international
clips, 25’ RJ-45 cable, 2’ RJ-9 telephone connector cable

Chat 150 USB

Connects to the USB port of a PC for use
with softphones, internet telephony appli­cations, web conferencing, instant mes­saging with audio, etc.

Chat 150, 10’ USB cable, Quick Start Guide, CD

Chat 150 VC

Connects to any video conferencing sys­tem for full-duplex speaker phone
capability

Chat 150, 10’ USB cable, Quick Start Guide, CD, video
conferencing breakout box, power supply with interna­tional clips, 25’ RJ-45 cable, VC connector cable

e

Part# 830-156-011L Part# 830-156-230 Part# 830-156-300

Chat 150

Power Supply
(Phone/VC )

Part# 551-156-200 Part# 551-153-500-016

USB 2.0
Connection Cable

Part# 830-156-200

Power Supply Clips
(Phone/VC )

Documentation on CD

Part# 800-156-200

Quick Start Guide

Part# 800-156-202

25' RJ-45
Connection Cable
(Phone/VC )

Breakout Box
(VC Only)

6' RCA
Connection Cable
(VC Only)

Breakout Box
(Phone Only)

2' RJ-9
Connection Cabl
(Phone Only)

4 Technical Services: 800.283.5936

CONNECTING CHAT 150 TO A TELEPHONE

Perform the following steps to connect your Chat 150 to a telephone:

1. Using the included ClearOne RJ-45 Chat 150 connection cable, connect the Chat 150 Phone Breakout
Box to your Chat 150 as shown in Figure 2.1.

2. Using the included 2’ ClearOne RJ-9 telephone connection cable, connect the Chat 150 Phone Breakout
Box’s phone jack to your telephone’s headset jack as shown in Figure 2.2

DO NOT plug the cable into the telephone’s line jack, handset jack, or a telephone different from that
listed on the bottom of the Phone Breakout Box as damage to the telephone and/or Chat 150 might
occur.

CHAPTER 2: GETTING STARTED

FIGURE 2.1 Connecting Chat 150 to a Telephone, Step 1

FIGURE 2.2 Connecting Chat 150 to a Telephone, Step 2

Chapter 2: Getting Started 5

3. If you have a headset that you typically use with your telephone, connect it to the headset jack on the Chat
150 Phone Breakout Box as shown in Figure 2.3.

4. Slide the correct power supply clip for your country into the included power supply as shown in Figure 2.4.
The power supply may contain a plastic shield that must be removed before inserting the clip.

FIGURE 2.3 Connecting Chat 150 to a Telephone, Step 3

FIGURE 2.4 Connecting Chat 150 to a Telephone, Step 4

6 Technical Services: 800.283.5936

5. Using the included power supply, connect the Chat 150 Phone Breakout Box to a power outlet as shown
in Figure 2.5.

6. The blue LED indicators on the Chat 150 illuminate, indicating that the Chat 150 is powered and ready for
use.

7. Install the Chat software. Visit http://www.clearone.com/support/downloads.php?content=main

and select

Chat 150 from the product drop-down list. Select the Chat 50/150 Software from the list to download the
latest version of the Chat software. For detailed installation instructions, refer to Installing Chat 150
Software in Chapter 3: Using Chat 150 Configuration Software.)

> Note: If you do not have internet access on your computer, use the Chat 150 Installation CD included

in the box.

FIGURE 2.5 Connecting Chat 150 to a Telephone, Step 5

8. Using the included USB 2.0 cable, connect the Chat 150 to your PC or USB device as shown in Figure

2.6.

9. Start the Chat 150 configuration software by double-clicking the ClearOne Chat icon (Figure 2.7) on your
desktop, or by launching the application from the Start menu.

10. Click the Device Setup button on the Chat software (Figure 2.8).

11. Configure your Chat 150 for the telephone you will be using by following the procedures in the Device
Setup section of Chapter 3: Using Chat 150 Configuration Software.

FIGURE 2.7 Chat 150 Desktop Icon

FIGURE 2.8 Chat 150 Device Setup Button

FIGURE 2.6 Connecting Chat 150 to a PC

Chapter 2: Getting Started 7

CONNECTING CHAT 150 TO A VIDEO CONFERENCING DEVICE

Perform the following steps to connect your Chat 150 to a video conferencing device:

1. Using the included ClearOne RJ-45 Chat 150 connection cable, connect the Chat 150 VC Breakout Box to
your Chat 150 as shown in Figure 2.9.

2. Using the included 6’ ClearOne RCA connection cable, connect the Chat 150 VC Breakout Box to both
your video conferencing device and/or TV/monitor, as shown in Figure 2.10. The cable has two RCA con­nectors on one end, and five on the other end, split into two groups with two and three connectors.

The end with two connectors goes to the Chat 150 VC Breakout Box; the blue connector connects to the
audio in port (identified by the icon), and the black connector goes to the audio out port (identified
by the icon).

On the other end of the cable, the group with the red and white connector plugs into the left and right
audio ports on your TV. This connection allows you to either use the speaker on your Chat 150 for audio
from the far end, or alternatively you can use the speakers on the TV. See Advanced Settings: Audio
Settings in Chapter 3 Using Chat 150 Configuration Software for details on using this option.

The group with three connectors goes to your video conferencing device. The red and white connectors
go to the audio out ports (right and left). However, if your video conferencing device does not have left
and right audio out, but only has a single channel, connect either the red or white connector to send a
mono audio signal to the Chat 150. The black connector goes to the audio in port.

8 Technical Services: 800.283.5936

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FIGURE 2.9 Connecting Chat 150 to a Video Conferencing Device, Step 1

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3. Slide the correct power supply clip for your country into the included power supply as shown in Figure

2.11. The power supply may contain a plastic shield that must be removed before inserting the clip.

4. Using the included power supply, connect the Chat 150 VC Breakout Box to a power outlet as shown in
Figure 2.12.

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FIGURE 2.10 Connecting Chat 150 to a Video Conferencing Device, Step 2

FIGURE 2.11 Connecting Chat 150 to a Video Conferencing Device, Step 3

Chapter 2: Getting Started 9

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Black

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OUT

Red

White

RIGHT LEFT

RIGHT LEFT

White

IN

Black

IN

Blue

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Red