ClearOne 880, 840T, TH20, 8i, CONVERGE PRO 840T Installation & Operation Manual

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CONVERGE™ PRO 880/840T/TH20/8i Professional Conferencing Systems

INSTALLATION & OPERATION MANUAL

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TECHNICAL SUPPORT

Telephone 1.800.283.5936

1.801.974.3760 Fax 1.801.977.0087 Email tech.support@clearone.com Web www.clearone.com

CONVERGE PRO 880/840T/TH20/8i INSTALLATION & OPERATION MANUAL

CLEARONE PART NO. 800-151-880 (REVISION 1.1) August 2007

© 2007 ClearOne Communications, inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications. Printed in the United States of America. ClearOne reserves specific privileges. Information in this document is subject to change without notice.

Adobe® Flash® Copyright and Trademark Notice Adobe® Flash® Player. Copyright © 1996 - 2006 Adobe Systems Incorporated. All Rights Reserved. Adobe and Flash are either trademarks or registered trademarks in the United States and/or other countries.

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TABLE OF CONTENTS

CHAPTER 1: INTRODUCTION 1

Converge Pro Product Family Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Converge Pro Product Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Customer Service and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Operating Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Controls and Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

CHAPTER 2: EXPANSION BUS & LCD PROGRAMMING 19

Expansion Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Device IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

LCD Programming Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

LCD Channels Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

LCD Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

LCD Macros Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

LCD Preset Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

CHAPTER 3: CONVERGE CONSOLE PROGRAMMING 29

Installing Converge Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Converge Console Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Site File Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Connect to a Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Site Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Unit Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Configuration Mode Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Unit Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Channel Tab Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

AEC (Acoustic Echo Cancellation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

NC (Noise Cancellation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

AGC/ALC Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Mic Gating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Mic Input Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Line Input Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Telco Rx Settings (840T And TH20) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Output Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Telco Tx Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Processing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Fader Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Matrix Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

AEC Reference Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Macro Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

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TABLE OF CONTENTS (CONTINUED)

Gating Tab

Control Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

String Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Event Scheduler Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Database Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Optimizing Gain Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Drag and Drop Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Preset Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

File Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Print Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

View Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Add Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Connect Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Modes Menu Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Services Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Dialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Phonebook (840T and TH20) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Label Editor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Device Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Web Builder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Firmware Loader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Debug Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Execute Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

APPENDIX A: SERIAL COMMAND GUIDE 195

Type and Device IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Command Form Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Groups and Channels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Meter Type Definitions Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Serial Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

APPENDIX B: DEFAULT PINOUTS 243

APPENDIX C: SPECIFICATIONS 247

APPENDIX D: COMPLIANCE 255

GLOSSARY 259

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CHAPTER 1: INTRODUCTION

CONVERGE PRO PRODUCT FAMILY OVERVIEW

Congratulations on purchasing a ClearOne® Converge™ Pro audio conferencing solution. The Converge™ Pro product family represents a revolutionary advance in state-of-the-art audio technology for large-scale conferencing applications.

ClearOne® Communications introduced its first audio conferencing products to the market in 1990 under the brand name Gentner®. Since that time, four generations of products have been produced, each offering improved performance and reliability. Our commitment remains to provide the highest quality audio for all conferencing environments.

With over 80,000 installations in customer sites ranging from Fortune 1000 companies to the federal government, ClearOne products are used in the most demanding applications, where they consistently deliver industry-leading audio quality and unsurpassed reliability. ClearOne’s fourth-generation Acoustic Echo Cancellation (AEC), which forms the foundation of the Converge™ Pro product family, is optimized for today’s distributed conferencing environments. AEC, combined with noise cancellation, automatic gain and level control, advanced microphone gating, and numerous other ClearOne innovations, deliver crystal-clear audio that is equivalent to conferencing participants being in the same room.

Applications

The Converge Pro product family delivers best-in-class, scalable conferencing solutions for any size venue. Some common applications include:

•

Boardrooms

•

Training rooms

•

Courtrooms

•

Multimedia rooms

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Distance learning

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Auditoriums

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Houses of worship

•

Sound reinforcement

•

Large meeting venues

Chapter 1: Introduction 1

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Models

The Converge™ Pro product family includes the following models:

•

Converge™ Pro 880

•

Converge™ Pro 840T

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Converge™ Pro TH20

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Converge™ Pro 8i

Common Benefits

All products in the Converge™ Pro product family offer the following benefits:

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Superior audio quality

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ClearOne®’s next generation signal processing algorithms

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Field-proven conferencing technology

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Flexible configuration and expandability

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Improved software interface

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Simplified programming

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Reduced installation times

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Best-in-class processing speed

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ClearOne®’s world-class customer service, technical support, and field engineering

Common Features

The leading-edge features common to all products in the Converge™ Pro family include:

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USB type B connector on front panel

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Dual RJ-45 Ethernet ports

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Dual RJ-45 E-bus (expansion bus) ports

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TDM (Time Division Multiplexed) mix/minus audio and control buses

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RS-232 serial port (up to 115,200 bps)

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Dual DB-25 control/status GPIO Ports

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Mini-phoenix audio input/output connectors (color-coded by channel type)

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Differential inputs and outputs

Feature Enhancements

Converge™ Pro feature enhancements include:

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Next generation ClearOne® Distributed Echo Cancellation®—four or eight input digital signal processors (DSPs) improve full-duplex performance and remove echo in the most difficult acoustic environments.

•

New PTT (Push-to-Talk) microphone compatibility provides greater design and configuration flexibility.

•

Advanced noise cancellation reduces background noise caused by fans, HVAC systems, and other relatively constant background noise sources.

•

Four or eight independent signal processing blocks with 15 user-configurable filters (including all pass, low pass, high pass, low shelving, high shelving, and parametric), delay, and compression. ClearOne®’s unparalleled processing power enables you to use all of these features simultaneously in any combination, allowing you to deliver optimized audio configurations for every environment and application.

•

Enhanced expansion bus capabilities—connect up to 28 Converge Pro units together and use up to 64 microphones and 16 phone lines for a single site.

•

Increased distance between units—up to 200 feet/60.96 meters.

•

Graphical, user-configurable routing matrix allows you to route any input channel to any output, processing,

2 Technical Services: 800-283-5936

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or fader channel (or combination thereof) on any Converge™ Pro unit, or across the expansion bus. Front panel control of mute and gain for all input and output channels.

• Safety mute button on the Console™ software button bar instantly mutes all outputs.

• ClearOne®’s DSP (Digital Signal Processing) technology ensures crystal-clear audio between

• teleconferencing sites.

AEC (Acoustical Echo Cancellation) Enhancements

Smoothing filters to reduce artifacts

• Pre-AEC bypass channels

• Improved AEC adaption and noise suppression algorithms

• Automated Push-to-Talk microphone mode with AEC freezing

• Gain and gating control tracking

• Cross point gain adjustments

• Four fader channels

• Microphone preamp gain control

• 7 dB coarse gain and .5 dB fine gain increments for improved microphone gain matching

• AGC (Automatic Gain Control) algorithm

•

ALC (Automatic Level Control) algorithm

Telephone Hybrid Enhancements (840T and TH20)

Custom telephone line settings for international teleconferencing and in-country localization

• Type I & Type II auto-sensing telephone interface (U.S./E.U.)

• International impedance matching

• Improved TEC (Telco Echo Cancellation) with 31 millisecond tail time

• Continual TEC adaptation to telephone line conditions

• ClearEffect™ wideband audio emulation algorithm

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Digital anti-alias filter minimizes CO switching noise and hum

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ALC (Automatic Level Control) on telco receive channel

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Improved call management and processing

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Adjustable dial tone, DTMF attenuation

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Off-hook DTMF generation

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Robust dial tone detection

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Ringer selection

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Caller ID

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Touch-tone dialing capability (44 character dial string)

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Analog telephone line compatibility

•

10 W speaker amplifier (840T only)

Chapter 1: Introduction 3

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CONVERGE PRO PRODUCT DESCRIPTIONS

Converge Pro 880

The successor to the industry-leading XAP® 800. As the flagship product in ClearOne’s next-generation Converge Pro professional audio conferencing product line, the 880 delivers rich functionality with improved audio performance, enhanced management, and simplified configuration for audio conferencing and sound reinforcement applications.

Converge Pro 880 advantages include:

Advanced Conferencing Feature Set

•

Next-generation Acoustic Echo Cancellation

Improved duplex performance

Push-to-talk microphone compatibility

•

Next-generation Noise Cancellation

Adaptive modeling to room ambient noise conditions

•

Increased resolution on Microphone Preamp stage

0-56 dB in 7 dB increments

•

Pre-AEC routing for sound reinforcement applications

Maximum of 4 millisecond processing delay

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Management Improvements

Integrated Ethernet and USB connections

SNMP and HTML remote management agents with SMTP email alerts

Web-based, customizable user and control consoles

Event scheduler

Diagnostic console

•

Simplified Configuration Software

Drag & drop A/V and channel objects

Selectable Console views—Unit, Matrix, and Channel

•

Expanded serial command set

Superior Audio Performance

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Next-generation Distributed Echo Cancellation® on every mic input

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First-mic priority delivers clear audio to the far end

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20 Hz-22 kHz bandwidth for full-range audio response

•

ALC & AGC keep participants’ audio balanced and consistent

Configuration Flexibility

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Scalable – link multiple Converge Pro units (880, 840T, 8i, TH20) for extensive microphone coverage and up to 16 phone lines

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Enhanced expansion bus, featuring 12 mix-minus audio buses for routing between units

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Eight mic gating groups (four internal & four global) allow separation of mics into individual mixer gating groups for greater configuration flexibility

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32 presets can be executed on-the-fly without disturbing other ongoing preset operations

•

255 Macros for customized audio control/configuration with single command execution

Conferencing Capability

•

Link with multiple Converge Pro units for a total of up to 16 telephone lines and 64 mic inputs

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Converge Pro 840T

The successor to the industry-leading XAP® 400. Leveraging the rich functionality of the flagship ConvergeTM Pro 880, the new 840T includes a built-in telephone interface and power amplifier for standalone conferencing applications. It also provides expansion capability with other Converge

Converge Pro 840T advantages include:

Advanced Telephone Conferencing Feature Set

•

Signal Processing Improvements

Telephone noise cancellation on RX channel

ClearEffect speech enhancement

Automatic level control on RX channel

Caller ID

Selectable ringers

Advanced Conferencing Feature Set

•

Next-generation Acoustic Echo Cancellation

Improved duplex performance

Push-to-talk microphone compatibility

•

Next-generation Noise Cancellation

Adaptive modeling to room ambient noise conditions

•

Increased resolution on Microphone Preamp stage

0-56 dB in 7 dB increments

•

Pre-AEC routing for sound reinforcement applications

Maximum of 4 millisecond processing delay

•

Management Improvements

Integrated Ethernet and USB connections

SNMP and HTML remote management agents with SMTP email alerts

Web-based, customizable user and control consoles

Event scheduler

Diagnostic console

•

Simplified Configuration Software

Drag & drop A/V and channel objects

Selectable Console views—Unit, Matrix, and Channel

•

Expanded serial command set

Pro mixers for complex installations.

Superior Audio Performance

•

Next-generation Distributed Echo Cancellation® on every mic input

•

First-mic priority delivers clear audio to the far end

•

20 Hz-22 kHz bandwidth for full-range audio response

•

ALC & AGC keep participants’ audio balanced and consistent

(Continued on next page)

Chapter 1: Introduction 5

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Converge Pro 840T (Continued)

Configuration Flexibility

•

Scalable – link multiple Converge Pro units (880, 840T, 8i, TH20) for extensive microphone coverage and up to 16 phone lines

•

Enhanced expansion bus, featuring 12 mix-minus audio buses for routing between units

•

Eight mic gating groups (four internal & four global) allow separation of mics into individual mixer gating groups for greater configuration flexibility

•

32 presets can be executed on-the-fly without disturbing other ongoing preset operations

•

255 Macros for customized audio control/configuration with single command execution

Conferencing Capability

•

Link with multiple Converge Pro units for a total of up to 16 telephone lines and 64 mic inputs

6 Technical Services: 800-283-5936

Page 11

Converge Pro 8i

An input-only expansion box for the Converge Pro platform. The 8i delivers new economical configuration flexibility. It can be added to 880, 840T, and TH20 systems for additional mic and line inputs, allowing customers to match the number of inputs and outputs required for audio conferencing and sound reinforcement installations.

Converge Pro 8i advantages:

Advanced Conferencing Feature Set

•

Economical Mic/Line only mixer for large configurations where additional output channels are not required

•

Next-generation Acoustic Echo Cancellation

Improved duplex performance

Push-to-talk microphone compatibility

•

Next-generation Noise Cancellation

Adaptive modeling to room ambient noise conditions

•

Increased resolution on Microphone Preamp stage

0-56 dB in 7 dB increments

•

Pre-AEC routing for sound reinforcement applications

Maximum of 4 millisecond processing delay

•

Management Improvements

Integrated Ethernet and USB connections

SNMP and HTML remote management agents with SMTP email alerts

Web-based, customizable user and control consoles

Event scheduler

Diagnostic console

•

Simplified Configuration Software

Drag & drop A/V and channel objects

Selectable Console views—Unit, Matrix, and Channel

•

Expanded serial command set

Superior Audio Performance

•

Next-generation Distributed Echo Cancellation® on every mic input

•

First-mic priority delivers clear audio to the far end

•

20 Hz-22 kHz bandwidth for full-range audio response

•

ALC & AGC keep participants’ audio balanced and consistent

Configuration Flexibility

•

Scalable – link multiple Converge Pro units (880, 840T, 8i, TH20) for extensive microphone coverage and up to 16 phone lines

•

Enhanced expansion bus, featuring 12 mix-minus audio buses for routing between units

•

Eight mic gating groups (four internal & four global) allow separation of mics into individual mixer gating groups for greater configuration flexibility

•

32 presets can be executed on-the-fly without disturbing other ongoing preset operations

•

255 Macros for customized audio control/configuration with single command execution

Conferencing Capability

•

Link with multiple Converge Pro units for a total of up to 16 telephone lines and 64 mic inputs

Chapter 1: Introduction 7

Page 12

Converge Pro TH20

The successor to the industry-leading XAP® TH2. The TH20 enables conference call functionality for ConvergeTM Pro installations with its single telephone line connection. Up to 16 units can be linked for greatly expanded conferencing capability. It also adds two line-level inputs and outputs for increased system capacity.

Converge Pro TH20 advantages:

Advanced Telephone Conferencing Feature Set

•

Signal Processing Improvements

Telephone noise cancellation on RX channel

ClearEffect speech enhancement

Automatic level control on RX channel

Caller ID

Selectable ringers

•

Increased I/O capabilities

Two line level inputs and two line-level outputs

Audio Expansion bus (E-bus)

•

Management Improvements

Integrated Ethernet and USB connections

SNMP and HTML remote management agents with SMTP email alerts

Web-based, customizable user and control consoles

Event scheduler

Diagnostic console

•

Simplified Configuration Software

Drag & drop A/V and channel objects

Selectable Console views—Unit, Matrix, and Channel

•

Expanded serial command set

Superior Audio Performance

•

Next-generation Distributed Echo Cancellation® on every mic input

•

20 Hz-22 kHz bandwidth for full-range audio response

•

AGC on line inputs keeps audio balanced and consistent

Configuration Flexibility

•

Scalable – link multiple Converge Pro units (880, 840T, 8i, TH20) for extensive microphone coverage and up to 16 phone lines

•

Enhanced expansion bus, featuring 12 mix-minus audio buses for routing between units

•

Eight mic gating groups (four internal & four global) allow separation of mics into individual mixer gating groups for greater configuration flexibility

•

32 presets can be executed on-the-fly without disturbing other ongoing preset operations

•

255 Macros for customized audio control/configuration with single command execution

Conferencing Capability

•

Link with multiple Converge Pro units for a total of up to 16 telephone lines and 64 mic inputs

8 Technical Services: 800-283-5936

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CUSTOMER SERVICE AND SUPPORT

ClearOne is committed to providing best-in-class customer service and support. If you need assistance installing, configuring, or operating your Converge Pro system, or if you have questions about ClearOne products or services, please contact us at one of the locations listed below. ClearOne also welcomes your comments and suggestions so we can continue to improve our products and serve our customers’ needs.

ClearOne on the Web

Corporate Website: www.clearone.com Sales Email: sales@clearone.com Tech Support Email: tech.support@clearone.com

North America (Worldwide Headquarters)

ClearOne Communications Edgewater Corporate Park, South Tower 5225 Wiley Post Way, Suite 500 Salt Lake City, Utah 84116 USA

Telephone: 801-975-7200 Fax: 801-977-0087 Toll-Free: 800-945-7730 Tech Support: 800-283-5936

Latin America

Telephone: 801-975-7200 Fax: 801-977-0087 Sales Email: sales@clearone.com Tech Support Email: tech.support@clearone.com

EMEA

Telephone: 44 (0) 1189 036 053 Sales Email: sales@clearone.com Tech Support Email: tech.support@clearone.com

APAC

Telephone: 801-303-3388 Sales Email: sales@clearone.com Tech Support Email: tech.support@clearone.com

PRODUCT REGISTRATION

Registering your Converge Pro product(s) enables ClearOne to provide you with better technical assistance, and to notify you of important information regarding your Converge Pro product including available upgrades, technical bulletins, and new product information.

WARRANTY INFORMATION

ClearOne Communications, Inc. warrants that this Converge Pro product is free of defects in both material and workmanship. For complete warranty information including length, coverage, and limitations, visit

http://www.clearone.com/support/warranty.php?content=main

Chapter 1: Introduction 9

Page 14

OPERATING REQUIREMENTS

Power

Converge Pro devices automatically accommodate voltages of 100–240 VAC, 50/60 Hz, 15 W.

Telephone

Converge Pro devices operate on a standard analog telephone line and connect to the telephone system with a standard RJ-11 modular jack. If you do not have an RJ-11 jack where you want to install your Converge Pro, call your local telephone company for installation. Converge Pro 840T and TH20 can be configured to meet compliance requirements of different countries via the Console software.

WARNING: The country code must be set correctly in Console to ensure that the unit operates properly when connected to the telco network, and that it complies with the country’s telco requirements. Changing this code to a country other than the intended country of operation might cause Converge Pro devices to be non-compliant.

Equipment Placement

Converge Pro devices are designed for installation in a standard 19-inch equipment rack.

Environmental

Converge Pro devices are designed to operate at ambient unit temperatures between 14° F (-10° C) and 122° F (50° C).

SYSTEM REQUIREMENTS

The Converge Pro Console software minimum system requirements are:

Supported Operating Systems

•

Windows XP

•

Windows 2000

•

Windows Vista

Minimum System Requirements

•

Processor: 300 Mhz Pentium III (or AMD equivalent)

•

RAM: 256 Megabytes RAM

•

Video: 1024x768 SVGA (16 bit)

•

Hard Drive: 40 Megabytes

•

Network: 10/100 Mbps Ethernet

•

USB Port: Version 1.0

•

CD Drive: CD/DVD ROM

Minimum Software Requirements

•

Browser: Microsoft Internet Explorer version 4.0 or higher

•

Adobe Flash: Version 9.0 or higher

•

Java: Sun Microsystems’ Java Runtime Environment version 6.0 or higher

10 Technical Services: 800-283-5936

Page 15

UNPACKING

Use the pack-out diagrams below to verify that you received all components for your Converge Pro product.

NOTE: ClearOne is not responsible for product damage incurred during shipment. You must

make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately.

Converge Pro 880 Package Contents

CONVERGE PRO 880

CONN, TERM BLOCK/F 12 POS GREEN

CONN, TERM BLOCK/F 12 POS BLACK

CONN, TERM BLOCK/F 12 POS ORANGE

TELCO

673-017-212 (QTY 1)

673-017-012 (QTY 3)

673-017-1 12 (QTY 2)

CONVERGE PRO 880 910-151-880 (QTY 1)

SCREW/W ASHER ACC KIT , RACK DECOR 4EA BLK

SELECT

ESC

METER

-30

-10

-4 0

+8+12

680-000-001 (QTY 1)

CABLE ASSEMBL Y, RJ45/RJ45 18"

830-150-004 (QTY 1)

PWR CORD, MOLDED 8FT BLK 3 COND

MANUAL, CONVERGE 880

699-150-006 (QTY

800-151-880 (QTY 1)

CD, MANUAL CONVERGE 880/840/TH20

800-151-881 (QTY 1)

CABLE ASSY , USB A-B TYPE 6FT

830-153-001 (QTY 1)

Chapter 1: Introduction 11

Page 16

Converge Pro 840T Package Contents

CONVERGE PRO 840T

CONN, TERM BLOCK/F 12 POS GREEN

673-017-212 (QTY 1)

CD, MANUAL CONVERGE 880/840/TH20

TELCO

800-151-881 (QTY 1)

CONVERGE PRO 840T 910-151-840 (QTY 1)

SCREW/WASHER ACC KIT, RACK DECOR 4EA BLK

CONN, TERM BLOCK/F 12 POS BLACK

SELECT

ESC

-30

-10 -4

680-000-001 (QTY 1)

673-017-012 (QTY 2)

TELCO

METER

ON/OFF

+4 +8

+12

PWR CORD, MOLDED 8' BLK 3 COND

699-150-006 (QTY

CONN, TERM BLOCK/F 12 POS ORANGE

673-017-112 (QTY 1)

MANUAL, CONVERGE 840T

800-151-840 (QTY 1)

CABLE ASSEMBLY, RJ45/RJ45 18"

830-150-004 (QTY 1)

CABLE ASSY, TELEPHONE 12FT.

830-000-012 (QTY 1)

CABLE ASSY, USB A-B TYPE 6FT

830-153-001 (QTY 1)

12 Technical Services: 800-283-5936

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Converge Pro TH20 Package Contents

CON

RGE

RO TH

TELCO TX

CONVERGE PRO TH20 910-151-820 (QTY 1)

SELECT

ESC

TELCO

METER

-30-10 -4

ON/OFF

0+4

+12

CD, MANUAL CONVERGE 880/840/TH20

800-151-881 (QTY 1)

CONN, TERM BLOCK/F 6 POS 3.18 MM SPC BLACK PHOENIX

CONN, TERM BLOCK /F 6 POS 3.81 MM SPC GREEN PHOENIX

673-017-006 (QTY 1)

673-017-016 (QTY 1)

PWR CORD, MOLDED 8' BLK 3 COND

699-150-006 (QTY 1)

SCREW/W ASHER ACC KIT , RACK DECOR 4EA BLK

680-000-001 (QTY 1)

CABLE ASSEMBL Y, RJ45/RJ45 18"

830-150-004 (QTY 1)

CABLE ASSY , TELEPHONE 12FT .

830-000-012 (QTY 1)

MANUAL, CONVERGE TH20

800-151-820 (QTY 1)

CABLE ASSY , USB A-B T YPE 6FT

830-153-001 (QTY 1)

Chapter 1: Introduction 13

Page 18

Converge Pro 8i Package Contents

ELC

CONVERGE PRO 8i 910-151-810 (QTY 1)

ELE

TER

-30-10

-4

0+4+8+12

CONN, TERM BLOCK/F 12 POS GREEN

673-017-212 (QTY 1)

CONN, TERM BLOCK/F 12 POS ORANGE

673-017-1 12 (QTY 2)

PWR CORD, MOLDED 8' BLK 3 COND

699-150-006 (QTY 1)

SCREW/W ASHER ACC KIT , RACK DECOR 4EA BLK

CD, MANUAL CONVERGE 880/840/TH20/8i

680-000-001 (QTY 1)

CABLE ASSEMBL Y, RJ45/RJ45 18"

830-150-004 (QTY

800-151-881 (QTY 1)

MANUAL, CONVERGE 8i

800-151-810 (QTY 1)

14 Technical Services: 800-283-5936

CABLE ASSY , USB A-B T YPE 6FT

830-153-001 (QTY 1)

Page 19

CONTROLS AND CONNECTIONS

Refer to the following diagrams for Converge Pro front panel controls and the back panel connections.

Converge Pro Front Panels

Converge Pro 880 Front Panel

ACBDEFG

ClearOne

Converge 880

CONVERGE PRO 880

12345678

Converge Pro 840T Front Panel

ACBDEFG

CONVERGE PRO 840T

1 2 3 4 TXRX

TELCO

11: CONVERGE880-77

IPA: 192.168.1.1

1.0.00

ClearOne

Converge 840T

32: CONVERGE840T-F0

IPA: 192.168.1.2

1.0.00

SELECTMENU

ESC

SELECTMENU

METER

-30 -10 -4 0 +4 +8 +12

METER

-30 -10 -4 0 +4 +8 +12

TELCO ON / OFF

H I

Converge Pro TH20 Front Panel

ACDEFG

CONVERGE PRO TH20

TELCO

TX RX

H I

Converge Pro 8i Front Panel

ACBDEFG

CONVERGE PRO 8i

12345678

ClearOne

Converge TH20

2F: CONVERGETH20-3A

IPA: 192.168.1.3

1.0.00

ClearOne

Converge 8i

A6: CONVERGE8i-1C

IPA: 192.168.1.4

1.0.00

SELECTMENU

ESC

-30 -10 -4 0 +4 +8 +12

SELECTMENU

-30 -10 -4 0 +4 +8 +12

METER

TELCO ON / OFF

Chapter 1: Introduction 15

Page 20

Converge Pro Front Panel Control Descriptions

USB Type B Port: Provides convenient front panel connectivity for laptops, computers, and other USB

devices.

Microphone-On LEDs: Indicate microphone gate and mute status.

LCD Display: The LCD display shows model number, unit name, IP address, programming menu pages,

menu options, configuration settings, and parameter values.

Menu Dial: The Menu Dial navigates the Converge Pro LCD programming menu and enables you to select

and modify configuration settings.

ESC Button: The ESC button returns you to the previous screen on the LCD display.

Select Button: The Select button displays the Converge Pro LCD programming menu and selects the

highlighted menu option.

LED Bar Meter: The LED bar meter displays the audio level of a selected input, output, processing, or fader

channel. Default meters: 880-Output 12, 840T-Output 8, TH20-Telco Tx, 8i-Mic 1.

Telco TX/RX LEDs: The Telco TX/RX LEDs display transmit, receive, and mute status of the connected

telephone line (840T and TH20 only).

Telco On/Off Button & LEDs: The Telco On/Off button connects and disconnects the connected telephone

line. The LEDs indicate the connection status (840T and TH20 only).

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Converge Pro Rear Panels

Converge Pro 880 Rear Panel

12345 7896

VOLTAGE RANGE 100-240 VAC 2A

FREQUENCY 50Hz / 60Hz

MIC / LINE

12341234

56785678

LINE OUT

LINE IN

9101112

Converge Pro 840T Rear Panel

12345 7896

VOLTAGE RANGE 100-240 VAC 2A

FREQUENCY 50Hz / 60Hz

MIC / LINE

12341234

LINE INLINE OUT LINE OUT

56785678

Converge Pro TH20 Rear Panel

1457896

VOLTAGE RANGE 100-240 VAC 2A

FREQUENCY 50Hz / 60Hz

LINE IN LINE OUT

12 12

LINE OUT

LINK IN

LINK OUT

LINK IN

LINK OUT

LINK IN

LINK OUT

RS-232

CONTROL / STATUS

LAN

TELCO

SET

LINE

LAN

TELCO

SET

LINE

LAN

Converge Pro 8i Rear Panel

12 4 7896

VOLTAGE RANGE 100-240 VAC 2A

FREQUENCY 50Hz / 60Hz

MIC / LINE

1234

5678

LINE IN

9101112

LINK IN

LINK OUT

RS-232

CONTROL / STATUS

LAN

Chapter 1: Introduction 17

Page 22

Converge Pro Rear Panels

AC Power: IEC connector, 100–240VAC auto-adjusting, 50/60Hz.

Mic/Line Inputs: Mini-terminal push-on block connector for any combination of microphone and/or line level

inputs. (Converge Pro 880: 8 inputs. Converge Pro 840T: 4 inputs. Converge Pro 8i: 8 inputs. Converge Pro TH20: 0 inputs.)

Line Outputs: Mini-terminal push-on block connector for line-level outputs. (Converge Pro 880 and 840T

only.)

Line Inputs: Mini-terminal push-on block connector for line-level inputs only. (Converge Pro 880: 4 inputs.

Converge Pro 840T: 4 inputs. Converge Pro 8i: 4 inputs. Converge Pro TH20: 2 inputs.)

Line Outputs: Mini-terminal push-on block connector for line-level outputs (Converge Pro 880, 840T, and

TH20 only).

Link In and Link Out Ports: Two RJ-45 E-bus (expansion bus) connectors used to connect multiple

Converge Pro units together to create a site. You can connect up to eight Converge Pro 840T/880/8i units, up to 16 Converge Pro TH20 units, or any combination thereof, where the total number of microphone inputs does not exceed 64. Maximum cable length is 200 feet using Category 5 unshielded twisted pair (UTP) cable.

RS-232 Serial Port: Female DB9 connector for connecting to a laptop, computer, or remote control serial

devices (such as AMX and Crestron).

WARNING: Use the Link In and Link Out ports with Converge Pro Devices ONLY. Connecting ANY other devices to the Link In and Link Out ports, including ClearOne XAP products or Power Over Ethernet (PoE) devices, will result in severe equipment damage.

NOTE: Converge Console software cannot connect via the RS-232 port; use USB or Ethernet.

Control/Status A and B Ports: Two female DB25 connectors used for General Purpose Input/Output

(GPIO) interactions between Converge Pro devices and external control devices (such as wall switches and push-to-talk microphones). This enables external devices and controller software to access the Converge Pro command set, including common functions such as volume control, muting, room combining, and preset changes.

PC and LAN Ethernet Ports: Two RJ-45 10/100 auto-sensing Ethernet ports. The LAN Ethernet port is

used to connect Converge Pro devices to a network. The PC Ethernet port provides a pass-through network connection for use with a standard (not crossover) patch cable. The LEDs adjacent to each port indicate connection status and packet traffic activity.

Speaker Posts: Two post/banana plug connectors used to connect an external speaker (4Ω - 16Ω). An

10.

internal 10W power amplifier eliminates the need for an external power amplifier. (Converge Pro 840T only.)

Telco Line and Set Ports: Two RJ-11 connectors telephone ports. The Telco Line port is used to connect an

11.

analog telephone line to Converge Pro devices. The Telco Set port provides a pass-through connection for telephone handsets. (Converge Pro 840T and TH20 only.)

NOTE: The Set port is not active (available for use) when the hybrid is off-hook.

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CHAPTER 2: EXPANSION BUS & LCD PROGRAMMING

+ -

EXPANSION BUS

The Converge Pro Expansion Bus (E-bus) allows you to connect multiple Converge-Pro units together to create powerful audio and conferencing solutions for any size venue. The E-bus is a proprietary digital audio bus that provides control and audio data links between Converge Pro devices.

Expansion Bus Connections

Using the E-bus Link In and Link Out ports, you can connect up to 28 Converge Pro 840T/880/8is and 16 Converge Pro TH20 units, where the total number of microphone inputs does not exceed 64.

Connect Converge Pro units in daisy-chain fashion (as shown below) using the 18” straight-through patch cable included with each unit (Part # 830-150-004). For larger distances between units, use CAT 5 twisted pair cable with RJ-45 connectors.

The maximum cable length between connected Converge Pro units is 200 feet (61 meters).

Converge Pro 840T

VOLTAGE RANGE 100-240 VAC 2A

FREQUENCY 50Hz / 60Hz

MIC / LINE

12341234

VOLTAGE RANGE 100-240 VAC 2A

FREQUENCY 50Hz / 60Hz

MIC / LINE

1234

5678

LINE INLINE OUT LINE OUT

56785678

Link Out

Link In

LINE IN

9101112

LINK IN

RS-232

LINK OUT

LINK IN

RS-232

LINK OUT

CONTROL / STATUS

TELCO

SET

LINE

LAN

Converge Pro 880

VOLTAGE RANGE 100-240 VAC 2A

FREQUENCY 50Hz / 60Hz

MIC / LINE

12341234

56785678

Converge Pro TH20Converge Pro 8i

VOLTAGE RANGE 100-240 VAC 2A

FREQUENCY 50Hz / 60Hz

LINE OUT

LINE IN

9101112

LINE IN LINE OUT

12 12

Link In

LINK IN

LINE OUT

RS-232

LINK OUT

CONTROL / STATUS

LAN

Link Out

Link In

LINK IN

RS-232

LINK OUT

CONTROL / STATUS

TELCO

SET

LINE

LAN

Link Out

Audio and Control Buses

The E-bus allows audio routing between source devices and destination devices on the E-bus network. The E-bus contains 12 independent digital audio buses labeled O–Z, which can route mic or line inputs in any combination across the E-bus network. The E-bus also contains four PA adapt/acoustic echo cancellation reference buses, four global gating buses, and one control bus.

O–R Buses: These four audio buses are generally used for routing microphone audio between Converge Pro devices. Information about the number of gated microphones (NOM count) and other relevant information for the microphone mixers are tracked for microphones routed to these buses. By default, all microphones are routed to the O bus.

S–Z Buses: These eight buses are line input mixer buses. They are used to route auxiliary audio, such as from a CD player or VCR, to and from other units on the network. These buses are also used as mic mixer buses when NOM count is not required.

PA Adapt/Acoustic Echo Cancellation Reference Buses: These buses allow an input from a Converge Pro device to reference an output on another linked Converge Pro device for AEC purposes. See AEC Reference and AEC for more information.

Global Gating Groups A-D: These buses are microphone gating groups that support First-Mic Priority, maximum number of mics, etc. and work across all linked Converge devices. Unlike the audio buses, they contain only mic status and gate parameters. See Mic Gating and Gating Groups for more information.

Control Bus: The control bus is an independent channel from the E-bus’s audio channel. This allows control information to pass even if the units are not using the audio link. Converge Pro devices support the use of the serial command set through the control bus.

Chapter 2: Expansion Bus & LCD Programming 19

Page 24

DEVICE IDS

Device IDs provide unique identifiers for all Converge Pro units that are linked together. After making E-bus connections between Converge Pro units, you must set a unique Device ID number for all units of the same Device Type in the network.

Device Types and IDs

Converge Pro Device Types and Device IDs by model are as follows:

Model Device Type Device ID Range

880 1 0-7

TH20 2 0-F

840T 3 0-7

8i A 0-7

NOTE: All Converge Pro units ship from the factory with a default DID of 0.

Assigning Device IDs

Use the following procedure to assign device IDs using the front panel controls:

Press the Select button on the front panel. The Converge Menu appears.

CONVERGE MENU

0 1 2 3

5 6

Settings

PresetsMacros

Network

DefaultDID

Channels

Use the Menu Dial to highlight the Settings menu. Press the Select button. The Settings menu appears.

SETTINGS PAGE 1/2

RS232

Use the Menu Dial to highlight DID. Press the Select button. The Device ID menu appears.

DEVICE ID MENU

20 Technical Services: 800-283-5936

Page 25

Use the Menu Dial to highlight the desired value. Press the Select button to select it.

The Change DID Menu prompt appears. Choose Yes to set the selected DID value, or No to return to the

Device ID menu.

CHANGING DID MENU

Change DID to 4?

Yes

Press Esc until to return to the Settings menu.

Repeat this process for each Converge Pro device on the E-bus network.

NOTE: You can also set Device IDs in the Unit Properties screen in Console (when

disconnected). However, DID assignments made in Console must match the DID assignments made using the front panel.

LCD PROGRAMMING OVERVIEW

LCD Programming allows you to make simple configuration adjustments to your Converge Pro unit using easy and intuitive front panel controls (shown below).

ACBDEFG

ClearOne

CONVERGE PRO 840T

USB Type B Port: Provides convenient front panel connectivity for laptops and PCs.

Microphone-On LEDs: These LEDs indicate microphone gate and mute status.

LCD Display: The LCD display shows model number, unit name, IP address, programming menu pages,

TELCO

1 2 3 4 TXRX

H I

Converge 840T

32: CONVERGE840T-F0

IPA: 192.168.1.2

1.0.00

SELECTMENU

ESC

-30 -10 -4 0 +4 +8+12

METER

TELCO ON / OFF

menu options, configuration settings, and parameter values.

Menu Dial: The Menu Dial navigates the Converge Pro LCD programming menu and enables you to select

and modify configuration settings.

ESC Button: The ESC button returns you to the previous screen on the LCD display.

Select Button: The Select button displays the Converge Pro LCD programming menu and selects the

highlighted menu option.

LED Bar Meter: The LED bar meter displays the audio level of a selected input, output, processing, or fader

channel. Default meters: 880-Output 12, 840T-Output 8, TH20-Telco Tx, 8i-Mic 1.

Telco TX RX LEDs: The Telco TX RX LEDs display transmit, receive, and mute status of the connected

telephone line (840T and TH20 only).

Telco On/Off Button & LEDs: The Telco On/Off button connects and disconnects the connected telephone

line. The LEDs indicate the connection status (840T and TH20 only).

Chapter 2: Expansion Bus & LCD Programming 21

Page 26

In addition to making configuration adjustments from the front panel, you can also run macros and execute presets. For more information on using Converge Pro front panel controls, see Controls and Connections.

Adjusting LCD Menu Parameters

Use the following procedure to adjust LCD Menu parameters for your Converge Pro units(s):

Press the Select button to access the Converge Menu.

Scroll to the parameter you want to adjust using the Menu Dial.

Press the Select button to select the parameter. The parameter will stop flashing when selected.

Select the value for the parameter using the Menu Dial.

Press the Select button to save the parameter value. To discard the change and return to the previous menu,

press the Esc button.

NOTE: Use the Converge Pro Console software in Configuration Mode for advanced system

configuration.

LCD Menu Tree

ClearOne

Converge 840T

32: CONVERGE840T-F0

IPA: 192.168.1.2

1.0.00

CONVERGE MENU

RS-232 Network DID Default Contrast

Settings

PresetsMacros

Macros

Presets

Macros 1-255

Channels

Mics Inputs Outputs Process (880, 840T, 8i) Faders (880, 840T, 8i) Telco Tx (840T, TH20) Telco Rx (840T, TH20)

Channels

Settings

As shown above, the main menus on the LCD display are:

•

Channels

•

Settings

•

Macros

•

Presets

Presets 1-32

22 Technical Services: 800-283-5936

Page 27

LCD Default Display

When you power up a Converge Pro unit, the LCD display reads Initializing. If an error occurs, contact ClearOne Technical Support.

When initialization is complete, ClearOne Converge[Model Number] appears on the LCD panel, along with the device type, device ID, device name, IP address, and firmware revision level as shown below.

ClearOne

Converge 840T

32: CONVERGE840T-F0

IPA: 192.168.1.2

1.0.00

To access the LCD menu, press the Select button. The Converge Menu appears as shown below.

CONVERGE MENU

Channels

Settings

PresetsMacros

Model

DeviceType, ID, Name IP Address Firmware Level

Front Panel Lock

Using Console, you can create a PIN code and lock the front panel to prevent unauthorized access to LCD menu functions. When the lock feature is enabled and the front panel is unlocked, it will automatically re-lock after 3 minutes of inactivity. See the Unit Properties topic for instructions on how to enable the lock feature.

For more information, see the Table of Contents for these related topics:

•

Macros

•

Presets

•

Controls and Connections

•

Console Configuration Mode

•

Mic Input Settings

•

Line Input Settings

•

Telco RX Settings (840T and TH20)

•

Telco TX Settings (840T and TH20)

•

Processing Settings

•

Output Settings

•

LCD Channels Menu

•

LCD Settings Menu

•

LCD Macros Menu

•

LCD Presets Menu

•

Device IDs

•

Unit Properties

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LCD CHANNELS MENU

The LCD Channels Menu allows you to adjust the gain level and turn mute on or off for all channels on a Converge Pro unit.

Accessing the Channels Menu

To access the Channels menu, press the Select button on the front panel, use the Menu Dial to select Channels, and press the Select button.

The Channels menu appears as shown below:

CHANNELS PAGE 1/2

Mics

Channels menu options (i.e. channel types) include:

Mics (880, 840T, 8i)

• Inputs

• Outputs (880, 840T, TH20)

•

Process (880, 840T, 8i)

•

Faders (880, 840T, 8i)

•

Telco Tx (840T, TH20)

•

Telco Rx (840T, TH20)

Inputs

ProcessOutputs

After you select an option, a list of all available channels of that type is displayed. Use the Menu Dial to select the channel you want to configure and press the Select button. The Channels display appears.

Channel Display

The channel display is identical for every channel type, with the exception of the channel ID and channel label, which both vary depending on the channel selected.

As shown below, the display includes a peak-level meter, a peak dB reading, a gain level adjustment box, and a mute selector.

Meter

Gain

1-Input 1

dB Mute Off

-50

Setting Channel Gain and Mute

The procedure for setting gain and mute is the same for all channel types:

Use the Menu Dial to highlight Gain or Mute

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Press the Select button

Select the desired value using the Menu Dial

Press the Select button to set the selected value

Press the Esc button to return to the Channels menu

NOTE: When mute is set to on for a mic input channel, the Microphone-On LED for that channel

illuminates red on the front panel.

For more information, see the Table of Contents for these related topics:

LCD Programming Overview

• LCD Channels Menu

• LCD Settings Menu

• LCD Macros Menu

• LCD Presets Menu

• Controls and Connections

• Mic Input Settings

• Line Input Settings

• Output Settings

• Process Settings

• Fader Settings

• Telco Tx Settings (840T, TH20)

• Telco Rx Settings (840T, TH20)

•

LCD SETTINGS MENU

The LCD Settings Menu allows you to configure serial port settings and Device IDs, view network IP settings, change the LCD contrast level, and restore factory default settings for a Converge Pro unit.

Accessing the Settings Menu

To access the Settings menu, press the Select button on the front panel, use the Menu Dial to select Settings, and press the Select button.

The Settings menu appears as shown below:

SETTINGS PAGE 1/2

RS232

Settings menu options include:

•

RS-232

•

Network

•

DID

•

Default

•

Contrast

Network

DefaultDID

These options are described in the following sections.

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RS-232

There are two parameters in the RS-232 menu: Baud Rate and Flow Control. To change these settings, use the following procedure:

Use the Menu Dial to highlight Baud Rate or Flow Control

Press the Select button

Select the desired value using the Menu Dial

Press the Select button to set the selected value

Press the Esc button to return to the Settings menu

You can also use the Comm tab of the Unit Properties screen to change these settings.

Baud Rate

This parameter allows you to set the baud rate to 9.6kbps, 19.2kbps, 38.4kbps, 57.6kbps, or 115.2kbps. The default is 57.6 kbps. Select the baud rate you want to use, then press the Select button. A message appears on the LCD display indicating the change is in progress, and another indicating the change is complete. When finished, the display returns to the RS-232 sub-menu.

Flow Control (Hardware)

Converge Pro devices use the RTS and CTS pins on the RS-232 port to regulate the transmission and reception of data. You can enable or disable flow control on the front panel, of unit and select the flow control type in the Unit Properties window in Console.

If you select On (default) from the front panel LCD menu, select Hardware as the flow control type in the Unit Properties window. If you disable flow control on the front panel, select None in the Unit Properties window. When None is selected, Converge Pro units ignore flow control, and the connected external control device ensures that data is not lost.

NOTE: ClearOne recommends that you leave Flow Control enabled and connect all DB9 pins to

avoid communication errors.

Network

The Network submenu displays the unit name, IP address, Gateway, and Subnet Mask settings for the Converge Pro unit. You cannot change any of these settings from the Network submenu. Use the Unit Properties screen in the Console software to change these settings.

DID

The DID submenu allows you to select a Device ID for the Converge Pro unit. Select the DID you want to use, press the Select button. Answer Yes to the prompt to change the DID, or No to keep the existing setting.

You can also use the General tab of the Unit Properties screen in Console to change this setting when disconnected from the unit. However, DID assignments made in Console must match DID assignments made using the front panel.

Default

Default restores ALL settings to their factory default values. Answer Yes to the prompt to restore default settings, or No to retain the existing settings.

WARNING: Using Default resets the unit and restores ALL settings to their factory defaults, including advanced settings configured using Console.

Contrast

Contrast allows you to change the LCD contrast level. Use the Menu Dial to adjust the contrast level, then press the Select button to save it.

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For more information, see the Table of Contents for these related topics:

•

LCD Programming Overview

•

LCD Channels Menu

•

LCD Macros Menu

•

LCD Presets Menu

•

Site Properties

•

String Tab

•

Unit Properties

LCD MACROS MENU

The LCD Macros Menu allows you to run macros from the Converge Pro front panel. To record Macros, use the Macro Tab in Console.

Accessing the Macros Menu

To access the Macros menu, press the Select Button on the front panel, use the Menu Dial to select Macros, and press the Select Button.

The Macro Menu appears as shown below:

MACRO MENU

1-Gain Adjust 7-8

2-UnProgrammed 3-UnProgrammed 4-UnProgrammed 5-UnProgrammed 6-UnProgrammed 7-UnProgrammed

Executing Macros

Use the following procedure to run macros from the front panel LCD display:

Use the Menu Dial to highlight the macro you want to run

Press the Select button

Answer Yes at the prompt that appears to run the selected macro, or No to cancel.

Press the Esc button to return to the main LCD menu.

You can also run macros using the Macro tab or the Services menu in Console.

For more information, see the Table of Contents for these related topics:

LCD Programming Overview

• LCD Settings Menu

• LCD Channels Menu

• LCD Presets Menu

• Macro Tab

•

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LCD PRESET MENU

The LCD Preset Menu allows you to execute presets from the Converge Pro front panel. To create presets, use Console in Preset Mode.

Accessing the Presets Menu

To access the menu, press the Select button on the front panel, use the Menu Dial to select Presets, and press the Select Button.

The Preset Menu appears as shown below:

PRESET MENU

1-Combine Room

2-UnProgrammed 3-UnProgrammed 4-UnProgrammed 5-UnProgrammed 6-UnProgrammed 7-UnProgrammed

Executing Presets

Use the following procedure to execute presets from the front panel LCD display:

Use the Menu Dial to highlight the preset you want to execute

Press the Select button

Answer Yes at the prompt that appears to run the selected preset, or No to cancel

Press the Esc button to return to the main LCD menu

You can also run presets from the Services menu while Console is in Configuration Mode.

For additional information, refer to the Table of Contents for these related topics:

LCD Programming Overview

• LCD Settings Menu

• LCD Channels Menu

• Preset Mode

• Console Overview

• Services Menu Overview

• Configuration Mode Overview

•

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CHAPTER 3: CONVERGE CONSOLE PROGRAMMING

INSTALLING CONVERGE CONSOLE

Boot the PC to the Windows operating system.

Ensure that all other programs or applications are closed.

Disconnect any USB cables from all Converge Pro devices (reconnect them after installation is complete).

Insert the Converge Pro Installation & Documentation CD into the CD-ROM or DVD-ROM drive.

If the Autorun feature is enabled on the PC, the Converge Pro Installation window opens automatically.

Click the Converge Console Software menu option on the left side of the screen to begin installation. If Autorun is not enabled, or the Converge Pro Installation window does not automatically appear, open the Windows Start menu and choose Run. Type <drive>:\\console\setup.exe where <drive> is the letter of the CD-ROM or DVD-ROM drive (e.g. D:\\console\setup.exe). Alternatively, press the Browse button in the Run dialog, navigate to the directory, and double-click on setup.exe. When the Converge Pro Installation & Documentation CD window appears, click the Converge

Console Software menu option on the left side of the screen. The setup program begins by installing Visual C++ runtime libraries. When prompted, click the Install

button (shown below).

When the libraries complete installation, Setup checks the system for Adobe Flash. If Adobe Flash is not installed, Setup starts the Flash installation with a dialog (shown below).

Press Yes to install Adobe Flash. Once flash installs, you will need to repeat this installation procedure starting at step six to complete the Console software installation.

NOTE: Adobe Flash is required to use Console. Pressing No will abort the Flash installation, and

the Console installation will also terminate.

10.

The Converge Console Setup Wizard appears. Press the Next button and navigate through the License Agreement and Information screens that appear.

11.

At the Select Installation Folder window, choose the directory where you want to install Console. Press the

Disk Cost button to analyze available and required free space (if needed).

NOTE: ClearOne recommends that you use the default directory when installing Console.

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Press the Next button until installation starts.

12.

A Windows unsigned driver warning dialog appears as shown below. Click Continue Anyway (Windows XP)

13.

or Install this driver software anyway (Windows Vista) to proceed with USB device driver installation.

NOTE: If you click STOP Installation (Windows XP) or Don’t install this driver software

(Windows Vista), Windows will terminate USB device driver installation. The Console software will complete installation, and it will function properly over IP. However, you will not be able to connect to any Converge Pro devices via USB, and Console will not function over USB.

14.

Follow the instructions that appear on-screen to complete installation.

15.

When installation is complete, the Converge Console

icon appears on your desktop. You can now start Console by double-clicking the icon, or through the All Programs > ClearOne Communications > Converge Console program group on the Windows Start menu.

16.

Connect USB cables between the PC and Converge Pro devices (if you will be using USB to run Console).

17.

Connect Ethernet cables between your LAN and Converge Pro devices (if you will be using IP to run Console).

Default User ID and Password

Connecting to a Converge Pro site with Console requires a username and password. The defaults are:

Username: clearone

• Password: converge

•

NOTE: Usernames and passwords are not case sensitive.

NOTE: ClearOne recommends that you record usernames and passwords and store them in a

secure place. There is no way to retrieve passwords. If you forget a password, the only way to connect to a Converge Pro device is to default the unit.

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CONVERGE CONSOLE OVERVIEW

The Converge Console software provides a powerful, intuitive interface for configuring and controlling your Converge Pro system. While you can use LCD Programming for some simple configuration tasks, you must use Console for the advanced configuration tasks required to customize Converge Pro units for your application.

Accessing Converge Console

Start Converge Console by double-clicking the desktop icon, or by clicking the Start button in Windows and selecting All Programs > ClearOne Communications > Converge Console > Converge Console from the program list.

After Console loads, you can open an existing Site File from the File menu, or create a new site file by selecting

New Site. When a site file is opened, Console displays the Unit Tab as shown below.

Default User ID and Password

Connecting to a Converge Pro site with Console requires a username and password. The defaults are:

Username: clearone

• Password: converge

•

NOTE: Usernames and passwords are not case sensitive.

After connecting, you can add/modify user IDs, change passwords, and set access privileges using Site

Properties.

Navigating Converge Console

The Console window consists of the components described in the following sections.

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Menu Bar

Menus available on the Menu Bar include:

•

File

•

View

•

Add

•

Connect

•

Modes

•

Services

•

Help: Opens this help system and provides software and firmware version information.

Button Bar

Controls on the Button Bar include:

Open Site

Save Site

Connect

Disconnect

Refresh Site: Refreshes the site data displayed based on current status.

Configuration Mode

Preset Mode

Execute Preset

Run Macro

Dialer

Phonebook

Label Editor

Device Log

Event Log

Debug Console

Web Builder

Create Site

Firmware Loader

Safety Mute: Toggles Safety Mute on and off. Safety Mute holds all outputs in a muted state.

Signal Generator LED: Flashes green when the signal generator for any unit in the site is turned on.

Help: Opens this help system; provides software and firmware version information.

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Tab Bar

Tabs available on the Tab Bar include:

Unit

• Channel

• Matrix

• AEC Reference

• Macro

• Gating

• Control

• String

• Event Scheduler

• Database

•

Clicking a tab displays the screen for that tab in the Console Center Pane.

Site Pane

In Configuration Mode, the Site Pane contains the Site Selection drop-down list, Site View tab, and Tree View tab. Right-clicking in either the Site View tab or the Tree View tab brings up a context-sensitive menu with site, unit, channel, and reporting options.

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In Preset Mode, the Site Pane displays the Current Site, Current Unit, Preset Selection list, and the Preset Name, Description, and Preset Mask entry fields.

Center Pane

The Center Pane displays the screen for the selected Console Tab. As shown above, the default screen is Unit Tab.

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Objects Pane

The Object Pane contains the AV Devices tab, which allows you to select from a list of pre-configured device settings and apply them instantly to a channel; and the Objects tab, which allows you to select from a list of custom channel objects and instantly apply them to a specific channel type. AV Devices and channel Objects are stored in the Database.

Status Bar

The Status Bar displays the current Console Mode, as well as connection status, site information, and unit information.

The LEDs in the Status Bar indicate current status as follows:

•

Clear (no LEDs illuminated): Not connected

•

Yellow: Connecting/pending

•

Green: Connected

•

Red: Off-line

•

Purple: Current with error

Console Modes

Console has two modes: Configuration Mode and Preset Mode. Configuration Mode allows you to configure a wide range of advanced settings for your Converge Pro unit. Preset Mode allows you to create presets for specific venues and apply them instantly to your Converge Pro unit.

For additional information, refer to the Table of Contents for these related topics:

•

LCD Programming

•

Site Properties

•

Configuration Mode Overview

•

Preset Mode Overview

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SITE FILE OVERVIEW

Site Files allow you to store configuration settings for one or more Converge Pro units, including Inputs, Outputs, Fader channels, Processing channels, Matrix routing, and Presets, for a specific application or venue. Site files

also provide Console with the necessary information to communicate with the site hardware using your PC.

Site files are a powerful tool for creating a library of configuration files for specific applications and room types. For example, you can create a “baseline” Site file for divided rooms that specifies mic gating, output crosspoints, AEC, AGC/ALC, etc., store it on your hard drive, and use the file for new, similar installations. This approach allows you to standardize your Converge Pro settings across venues based on your customized room configurations.

NOTE: All Converge Pro units ship with a default site configuration file.

Site files also enable you to create users, set passwords, set unit master/slave control status, set up email notification, and configure time/local parameters as described in Site Properties.

Accessing Site Files

To open a Site file, select the File menu in Console.

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The File menu appears. Select Open Site as shown below.

The Open dialog appears as shown below.

Locate the site file you want to open and click Open. Console opens the site file, and it appears in the Site Selection drop-down list in the Site Pane as shown below. Use the Files of type drop-down list to open G-ware files (.PSR file extension) to convert G-ware site files to Converge site files.

The selected site file is now available for use. You can open up to four site files simultaneously and switch between them using the Site Selection drop-down list.

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Saving Site Files

To save the current Site configuration parameters, including any changes made since the active Site file was

opened, click the Save button on the Button Bar, or select Save or Save As from the File menu.

For additional information, refer to the Table of Contents for these related topics:

•

Create A Site

•

Connect to a Site

•

Site Properties

•

Console Overview

•

Configuration Mode Overview

•

Channel Tab Overview

•

Matrix Tab

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CONNECT TO A SITE

Connect To a Site

Click the Connect button on the Console Button Bar, or select Connect from the Connect Menu. The Connect dialog appears as shown below.

Connection options include:

To automatically create a new site file, select the Create New Document and Connect to Site radio button

• To pull data from the unit to the current Site File, select the Pull Data from Unit to Current Document radio

• button (only available if a site file is open) To push data from the current site file to the unit, select the Connect to Site and Push Document radio

• button (only available if a site file is open the unit is added) To connect via USB, select the USB Connection radio button

• To connect via IP, select the IP Connection radio button, and select a unit from the Available Addresses

• drop-down list (or enter an IP address in the Enter Address entry box)

Press the Connect button to connect to the site or Cancel to close the dialog.

NOTE: The default login username is ClearOne. The default password is Converge. Usernames

and passwords are not case sensitive.

Disconnect from a Site

To disconnect from a site, press the Disconnect button on the Console Button Bar, or select Disconnect from the Connect menu. Answer Yes to the Confirm dialog that appears, or No to cancel.

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For additional information, refer to the Table of Contents for these related topics:

•

Site File Overview

•

Site Properties

•

Unit Communication (IP) Settings

SITE PROPERTIES

Site Files are created and modified using the Site Properties window in Console. Site files contain all information about a particular installation including properties for all units in a site. For more information, see Site File Overview.

Accessing Site Properties

To access the Site Properties window, select the File menu in Console, or right-click anywhere in the Site View or Tree View panes and select Site Properties from the shortcut menu.

The File menu appears. Select Site Properties as shown below.

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The Site Properties window appears with the General tab selected.

Create A New Site

To create a new site, select New Site from the File menu or by clicking the New Site button on the Console Button Bar. The Site Properties window appears. Site Properties are described in the following sections.

NOTE: You must have administrator privileges to connect to units with Console, and to modify

usernames and passwords. Usernames and passwords are not case sensitive.

Site Properties are described in the following sections.

Site Properties: General Tab

The General tab of the Site Properties window displays Site file information as shown above. Enter a site name, file

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author, and site description in the Site Info section of the tab. Press OK to save the changes, Cancel to close the Site Properties window, or click on the Management or Time/Local tabs to continue site configuration.

Site Properties: Management Tab

The Management tab (shown below) enables you to configure SNMP parameters, email notification settings, as well as usernames and passwords.

Control Master Unit

All units in the site appear in the Control Master Unit list. Selecting a Control Master Unit designates that unit to control the SNMP interactions for the entire Site across IP-based networks. Control Master Units must be connected to the LAN via IP.

All other units in the Site are Control Slave Units. Control Slave Units report events to the Control Master Unit for SNMP reporting and SMTP email notifications.

Serial Control interactions and Audio Control interactions are not affected by a unit’s Control Master Unit designation.

NOTE: All Converge Pro units are Control Slave Units by default.

SNMP

In the SNMP section, enter the SNMP settings for the site. The Control Master Unit uses this information to communicate SNMP events, including events reported by Control Slave Units.

NOTE: SNMP MIB files for each Converge Pro device type are provided on the Converge Pro

Installation & Documentation CD for use with SNMP manager software.

Email Notifications

In the Email Notifications section, enter the IP address of the server that will receive email notifications in the SMTP Server IP Address field, and the desired recipient’s email address in the Email Address field.

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Username/Passwords

In the Username/Passwords section, click the button for the user type that you want to create. The Name/ Password dialog appears as shown below.

NOTE: The default username is ClearOne. The default password is Converge. Usernames and

passwords are not case sensitive.

User access privilege levels are as follows:

Administrator: Full Console and web portal access.

• Manager: Web access to Dialer, Maintenance, Registration, About, and Help pages.

• User: Web access to the Dialer, Registration, About, and Help pages.

•

Enter the appropriate user information and press OK to save the user information or Cancel to return to the Site Properties dialog.

Site Properties: Time/Local Tab

The Time/Local tab enables you to configure time settings and specify location information as shown below. As shown below, you can set the date and time manually, synchronize the time with a PC, or use network time servers.

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In the Time section of the tab, select Local Time or Network Time for the clock synchronization source.

When Local Time is selected, the Apply button is activated; pressing it updates the date and time on all units in the current site.

When Network Time is selected, you must enter the IP address(es) for the time synchronization server(s). The date and time is updated for all units in the site when you press the OK button, and it is automatically synchronized with the specified server(s).

Enter location information in the Location section of the tab (optional). Press OK to save the site file, or Cancel to close the Site Properties window.

For additional information, refer to the Table of Contents for these related topics:

•

Site File Overview

•

Connect To A Site

•

Unit Properties

•

Configuration Mode Overview

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UNIT PROPERTIES

Unit Properties define properties for a specific Converge Pro unit. Unit Properties enable you to configure general

unit settings such as name, and telephone country code, as well as IP and serial communication settings. Properties that apply to all units in a site are configured using Site Properties.

Accessing Unit Properties

To access the Unit Properties window, right click the unit you want to configure in either the Site View tab or the Tree View tab of the Site Pane in Console.

The Site/Unit menu appears. Select Unit Properties as shown below.

The Unit Properties window appears as shown below.

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Add A New Unit

To add a unit to a Site, right-click in either the Site View tab or the Tree View tab of the Site View pane, or select the unit type you want to add from the Add menu on the Menu Bar as shown below.

The Unit Properties window appears. Unit Properties settings are described in the following sections.

Unit Properties: General Tab

The Unit ID and MAC Address for the selected unit are automatically displayed at the top of the Info section of the tab. When connected, the firmware version, dictionary version, and DSP date versions are displayed in the Versions section at the bottom of the tab (when connected. You cannot modify this information.

Device Name

Enter a descriptive name in the Device Name field. Device names are used as network identifier on NetBIOS networks. They must start with a letter and can contain both letters and numbers, with a maximum length of 15 characters. No special characters are allowed except for “-”.

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Device ID

R c d

Select a Device ID from the Device ID drop-down list.

Device IDs ensure that the Console software synchronizes with the proper unit when there are multiple Converge Pro units of the same type in a site. Therefore, each Converge Pro unit of the same type in a Site must have a unique Device ID assigned using the front panel LCD Settings Menu. All Converge Pro units ship from the factory with a default DID of 0.

Converge Pro Device Types and Device IDs by model are as follows:

Model Device Type Device ID

880 1 0-7

TH20 2 0-F

840T 3 0-7

8i A 0-7

For example, if there are two Converge Pro 880s and one 840T in a site, the 880s must have unique DIDs. They could be assigned DIDs of 0 and 1 respectively, and the 840T could be assigned a DID of 0.

NOTE: You must disconnect from the site in order to set the Device ID. Press the Disconnect

button on the Button Bar.

NOTE: The DID specified in Console MUST match the DID set for that unit in the LCD Settings

Menu. Otherwise when you reconnect to the site, Console will correctly recognize the unit with the correct DID, but it also adds a duplicate unit with the incorrect DID.

Audio Master

Select Slave (default) or Master from the Audio Master drop down list. Audio Master units ignore audio from upstream units in a site as shown below.

Converge Pro 840T

CONVERGE PRO 840T

1234 TXRX

TELCO

Slave

CONVERGE PRO TH20

S-232 ontrol evice

CONVERGE PRO 880

TELCO TXRX

Slave

Audio ﬂow is stopped

TELCO

12345678

Master

CONVERGE PRO 880

12345678

TELCO

Slave

Audio ﬂow is stopped

CONVERGE PRO 840T

TELCO

1234 TXRX

Master

Link Out

Link In

Link Out

Link In

Link Out

Link In

Link Out

Link In

ESC

SELECTMENU

TELCO ON / OFF

METER

-30-10 -4 0 +4 +8 +12

Converge Pro TH20

SELECTMENU

TELCO ON / OFF

METER

-30-10 -4 0 +4 +8 +12

Converge Pro 880

SELECTMENU

METER

-30-10 -4 0 +4 +8 +12

Converge Pro 880

SELECTMENU

METER

-30-10 -4 0 +4 +8 +12

Converge Pro 840T

SELECTMENU

TELCO ON / OFF

METER

-30-10 -4 0 +4 +8 +12

This prevents audio from being received from units above the master unit in a Site. For example, you can configure a Site with multiple Converge Pro units for a room-combining application where all units act together when three smaller rooms are combined together into a single larger room. When the rooms are divided again, the audio from one room will not be available in the other two rooms due to the Audio Master configuration.

In graphic above, the third unit in the network is an Audio Master with an RS-232 control device attached. Audio

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from the first and second units in the network does not pass beyond the second unit. Likewise the second Audio Master unit in the network does not pass audio from the unit before it. Sites can use multiple RS-232 devices, which you can connect to any unit regardless of Control Slave or Master designations.

However serial control is not affected by Audio Master or Slave designations. Global serial control of the site is maintained by the Converge Pro unit connected to a control device through its RS-232 port, in this case the third unit in the network which is also designated as the first Audio Master in the network.

NOTE: A master unit is not required for Converge Pro sites, and in most installations, all units will

be slaves. Also, SNMP Control is not affected by Audio Master designations.

For information about the Link In and Link Out connections used to build Converge Pro sites, see Controls & Connections.

Room

Enter a descriptive name for the room in the Room field.

Default Meter & Channel

Select an input, output, or processing channel to be the Default Meter on the front panel LED Meter when a channel is not specifically selected.

Front Panel Mode & PIN (Front Panel Lock/Unlock)

Select Lock in the Front Panel Mode field to lock the front panel LCD of the unit and require a PIN code to unlock it. Enter the unlock code in the Front Panel Pin field. Select Unlock in the Front Panel Mode field to leave the front panel LCD unlocked.

Telephone Country Code

Select the appropriate Telephone Country Code for your installation (840T and TH20 models only).

Unit Properties: Comm (Communications) Tab

The Comm tab contains IP protocol selection and address settings, as well as serial port configuration settings as shown below.

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IP Settings

If you want to use DHCP (Dynamic Host Configuration Protocol), select the DHCP checkbox. (Selecting DHCP disables the remaining IP settings.) Otherwise, enter the IP Address, Subnet, and Gateway information, and DNS (Domain Name Server) addresses for your installation. The default is Use DHCP.

IP Filters

Use IP Filters to enter specific IP addresses that will be allowed to connect to the selected unit. You can specify a range of IP addresses by using zeros. For example, entering 192.168.105.0 will allow any IP addresses in the

192.168.105.1 to 192.168.105.254 range to access the unit.

Serial Port Settings

Select the Serial Port settings (Baud Rate and Flow Control) that are appropriate for your installation. Serial Echo enables and disables echo on the serial port. The default for Baud Rate is 57600. The default for Flow Control

is Hardware. The default for Serial Echo is On.

When you are finished configuring unit properties, click OK to save the changes, or Cancel to close the Unit Properties window.

For additional information, refer to the Table of Contents for these related topics:

•

LCD Programming Overview

•

LCD Settings Menu

•

Site File Overview

•

Site Properties

•

Connect To A Site

•

Preset Mode Overview

•

Controls & Connections

•

Serial Control

•

SNMP Control

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CONFIGURATION MODE OVERVIEW

Converge Console has two modes: Configuration Mode (default) and Preset Mode. Configuration Mode enables you to perform advanced configuration of Converge Pro Sites and Units and customize them to your specific application.

Accessing Configuration Mode

Console automatically starts in Configuration Mode with the Unit tab displayed as shown below.

You can switch between modes by clicking on the Mode buttons on the Button Bar. For a description of the components of the Console screen in Configuration Mode, see Navigating Converge Console.

Configuration Mode Tabs

Console has ten tabs on the Tab Bar that provide specific configuration options while in Configuration Mode:

•

Unit

•

Channel

•

Matrix

•

AEC Reference

•

Macro

•

Gating

•

Control

•

String

•

Event Scheduler

•

Database

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UNIT TAB

The Unit Tab shows a detailed block diagram for the Converge Pro unit selected in the site pane. The diagram shows the path of the audio signal, based on the current unit configuration, and provides a graphical explanation of each stage of audio processing.

Accessing the Unit Tab

Console automatically starts in Configuration Mode. When you load a site file, Console displays the Unit tab by default as shown below. To switch to the Unit tab from any other tab, click the Unit tab on the Tab Bar.

NOTE: The Unit tab shown above is for an 840T with the Tree View tab selected in the Site

Pane. All Converge Pro units that are connected and belong to the site will also appear

in the Tree View tab. The Unit tab display for other Converge Pro unit types will vary from that shown, depending on the number of inputs, outputs, telco connections, etc. for that model.

Unit Tab Functionality

The graphical elements shown in the block diagram of the Unit tab provide shortcuts to the basic configuration settings for each channel type. For full configuration control of a channel, use the Channel tab.

For all channels in the Unit tab display, the blue Pres (Audio Presence) LEDs illuminate to indicate the presence of audio on the channel. For Mic Input Channels, the green Gate LEDs illuminate to indicate that the Mic is gated on.

The following sections describe the configuration setting shortcuts available in the Unit tab.

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Input Channel Settings

Pointing to an input channel on the left side of the screen highlights it in orange, and shows the routing for the channel in white on the right side of the screen (shown above). Clicking the channel selects it and displays the routing to other units in the site by channel type in the site pane (shown below).

Set the desired Gain settings for the Input channel using the Gain Arrows to the right of the Gain Display. Toggle

AEC (Acoustic Echo Cancellation), NC (Noise Cancellation), and Mute on and off by clicking the associated LED Buttons.

To access the full set of configuration settings for the channel, click on the Magnifying Glass icon located next to the channel.

Output Channel Settings

Pointing to an output channel on the right side of the screen highlights it in orange, and shows the routing for the channel in white on the left side of the screen (shown above). Clicking the channel selects it and displays the routing to other units in the site by channel type in the Site Pane (shown below).

Set the desired Gain settings for the output channel using the Gain Arrows to the right of the Gain Display. Toggle NOM (Number of Open Mics/Constant Level), and Mute on and off by clicking the associated LED Buttons.

To access the full set of configuration settings for the channel, click on the Magnifying Glass icon located next to the channel.

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Processing Channel Settings

Pointing to a processing channel in the Matrix section of the screen highlights it in orange, and shows the routing for the channel in white (shown above). Clicking the channel selects it and displays the routing to other units in the site by channel type in the Site Pane (shown below).

Set the desired Gain settings for the processing channel using the Gain Arrows to the right of the Gain Display. Toggle Del (Delay), Comp (Compression), and Mute on and off by clicking the associated LED Buttons.

To access the full set of configuration settings for the channel, click on the Magnifying Glass icon located next to the channel.

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Fader Channel Settings

Pointing to a fader channel in the Matrix section of the screen highlights it in orange, and shows the routing for the channel in white (shown above). Clicking the channel selects it and displays the routing to other units in the site by channel type in the Site Pane (shown below).

Set the desired Gain settings for the fader channel using the Gain Arrows to the right of the Gain Display. Toggle Mute on and off by clicking the associated Mute LED Button.

To access the full set of configuration settings for the channel, click on the Magnifying Glass icon located next to the channel.

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Expansion Audio RX and TX

Pointing to an Expansion RX or TX channel in the Matrix section of the screen highlights it in orange. Clicking the channel selects it and shows the Input (TX channels only), Output (RX channels only), Processing, Expansion, and Fader channel routing (white highlights) for the selected channel as shown above.

For more information, refer to the Table of Contents for these related topics:

•

AEC (Auto Echo Cancellation)

•

NC (Noise Cancellation)

•

Configuration Mode

•

Channel Tab

•

Matrix Tab

•

Processing Settings

•

Fader Settings

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CHANNEL TAB OVERVIEW

The Channel section of the interface provides complete configuration of all functionality related to a given channel, from input to processing to output. The type of channel selected in the Tree View tab of the Current Unit pane determines the contents of the Channel pane in the center of the Console.

The channels available in the Tree View tab are:

•Mic Input Channels

•Line Input Channels

•Telco Rx Channel (840T and TH20 only)

•Output Channels

•Telco Tx Channel (840T and TH20 only)

•Processing Channels

•Fader Channels

Accessing Channel Tab

Selecting a channel in the Tree View tab displays the Channel Tab for that channel. For example, the channel tab for a Mic Input channel is shown below:

Channel Configuration Controls

As shown above, the configuration settings for a channel are displayed as controls (buttons, sliders, check-boxes, selection lists, text entry boxes) in the Channel pane. Use the text entry boxes to assign custom names. Use the drop-down lists to select from a list of configuration values. Use the sliders to set a discrete value for channel configuration parameters.

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Some buttons, such as the Mute and PPWR (Phantom Power) shown above, toggle features on and off.

Other buttons as shown above, including AEC (Automatic Echo Cancellation), NC (Noise Cancellation),

Filter, AGC (Automatic Gain Control), ALC (Automatic Level Control), bring up the Channel Property Configuration screen shown below.

Channel Property Configuration Screen

The Channel Property Configuration screen is used to configure Mic Input, Line Input, and Processing channels. The tabs available in this screen change depending on the type of channel selected in the Tree View

pane of Console.

Meters

In addition to the configuration controls available in the Channel pane, there are meters showing signal levels in real-time at each stage of signal processing The meters shown change with the type of channel selected. For example, the meters for Mic Input channels are shown below:

NOTE: All meters in Console are peak-level meters.

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Channel Routing Matrix

The channel routing matrix of the Channel pane shows the associated Matrix row and routing configuration for the channel selected in the Tree View tab of the Current Unit pane. The channel routing matrix of the Channel pane for a Mic Input channel is shown below.

Use the routing legend to determine the current cross-point configuration of the selected input channel. As shown in the example above, Input 1 is non-gated and cross pointed by default to Output 1. It is also gated and cross pointed by default to Outputs 5-7, Telco TX, and Exp Bus O.

Clicking a cross point box selects it, clicking it a second time sets the cross point, as indicated by a colored box. The dB level for set cross points is shown numerically in the box. To adjust cross point gain/attenuation, right-click on a cross point box and select Cross Point from the shortcut menu as shown below.

The Cross Point Attenuation slider appears as shown below. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to +12dB in .5dB increments. The default is 0dB.

NOTE: Changes are automatically saved when you close the slider.

In the channel route matrix section of the Channel pane, pressing the channel button underneath an Output, Process, or Fader cross point box (shown above) displays the signal flow diagram and configuration controls for that channel (shown below).

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This display is identical to that shown on the Channel Tab when the channel is selected in the Tree View pane.

NOTE: Changes to channel configuration settings made in the channel routing matrix apply

globally to the channel. For example, changing the label (name) from “Output 1” to “Ceiling Speakers” changes the name of the output channel in the Tree View pane, and everywhere else the label appears in Console.

For additional information, refer to the Table of Contents for these related topics:

•

Mic Input Channels

•

Line Input Channels

•

Telco Rx Channel (840T and TH20 only)

•

Output Channels

•

Telco Tx Channel (840T and TH20 only)

•

Processing Channels

•

Fader Channels

•

AEC (Automatic Echo Cancellation)

•

NC (Noise Cancellation), Filter

•

AGC (Automatic Gain Control)

•

ALC (Automatic Level Control)

•

Mic Gating

•

Filters

•

Site Pane

•

Objects Pane

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AEC (ACOUSTIC ECHO CANCELLATION)

AEC (Acoustic Echo Cancellation) is a process in which acoustical echo is removed from an input signal,

thereby improving audio clarity.

AEC uses a reference source to perform AEC based on the acoustic characteristics and dynamics of a specific application (room). Use the AEC Reference Tab to set up these references.

Accessing AEC

With the Channel tab selected on the Tab Bar, select the desired Mic input channel on the Tree View tab in the Site Pane, and press the AEC button (located just below the Pre Gain meter).

The Channel Property Configuration screen appears with the AEC tab selected (see below).

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The AEC tab shows a signal flow diagram for AEC, and has the following features: Enable AEC, PA Adapt and AEC Reference, NLP (Non-linear Processing), and PTT (Push-to-Talk) Mode. These features are described in the following sections.

Enable AEC Checkbox

Select the checkbox to enable AEC.

PA Adapt and AEC Reference Button

This button displays the expansion bus output channel currently used as the AEC reference for the selected Input channel. Clicking the button closes the Channel Property Configuration window and opens the AEC

Reference Tab in the Center Pane of Console.

NLP (Non-Linear Processing) Radio Buttons

NLP increases the power of echo cancellation for difficult acoustical environments. NLP features four settings: Soft (6dB), Medium (12dB), Aggressive (18dB), Off. The default is soft.

NOTE: Use NLP with care. There are corresponding trade-offs associated with NLP, including

suppression and half-duplex operation.

The AEC tab also includes meters for Echo Return Loss (ERL), Echo Return Loss Enhancement (ERLE), and

Total Echo Reduction (ERL + ERLE).

ERL (Echo Return Loss) Meter

Shows the coupling between the reference signal and the input to the echo canceller—the difference of the two levels. This is an average meter that updates when a receive-only signal is present.

ERLE (Echo Return Loss Enhancement) Meter

Shows the loss through the echo cancellation and non-linear processing chain—the difference of the two levels. This is an average meter that updates when a receive-only signal is present.

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ERL + ERLE Meter

Shows the total ERL and ERLE reduction. This is an average meter that updates only when a receive -only signal is present.

PTT (Push to Talk) Mode

Select the Enable Push to Talk Mode checkbox to enable PTT. PTT notifies AEC when a microphone is switched off, and freezes AEC convergence until the microphone is switched back on. As a result, PTT helps prevent AEC divergence and improves overall AEC performance with push to talk microphones.

When the microphone is off, set the PTT Threshold slider to the level of the Pre-Gain Meter for the channel.

For additional information, refer to the Table of Contents for these related topics:

•

AEC Reference Tab

•

AGC/ALC (Automatic Gain Control/Automatic Level Control)

•

NC (Noise Cancellation)

•

Mic Gating

•

Filters

•

Line Input Settings

•

Mic Input Settings

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NC (NOISE CANCELLATION)

NC (Noise Cancellation) is a process in which ambient (background) noise is removed from an input signal, with

no noticeable degradation in signal quality. NC is available on Mic Input and Telco Rx channels only.

Accessing NC

With the Channel tab selected in the Center Pane, select the desired Mic Input channel on the Tree View tab in the Site Pane, and press the NC button (located just below the Coarse Gain slider).

The Channel Property Configuration screen appears with the NC tab selected as shown below.

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Configuring Noise Cancellation

Select the Enable Noise Canceller checkbox to enable NC for the channel. Adjust the Cancellation Depth slider to the dB setting which provides the best combination of low noise and maximum speech clarity. The cancellation depth can also be set using the arrow buttons or by entering a value directly in the field. The attenuation depth can be set in 1dB increments from 6dB to 15dB. The default is 6dB. The default NC is Off.

For additional information, refer to the Table of Contents for these related topics:

•

Channel Tab Overview

•

AEC (Acoustic Echo Cancellation)

•

AGC/ALC (Automatic Gain Control/Automatic Level Control)

•

Mic Gating

•

Filters

•

Mic Input Settings

•

Telco RX Settings (840T and TH20)

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FILTERS

Filters enable you to shape the audio signals from Mic Inputs for improved audio quality.

There are four configurable filter types available for mic input channels:

All Pass

• High Pass

• Low Pass

• Notch

• PEQ (Parametric Equalizer)

•

Accessing Filters

With the Channel tab selected on the Tab Bar, select the desired input channel on the Tree View tab in the Site Pane, and press the Filter button (located just below the Post Gain meter).

The Channel Property Configuration screen appears with the Filter tab selected as shown below.

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The following sections describe how to configure and activate input channel filters.

Active Filter

Use the Active Filter drop-down list to select among active filters. Selecting a filter highlights its node on the graph and displays its current settings. You can configure up to four active filters per input channel.

NOTE: There are no filters configured by default. Press the Add Filter button to create a filter for

the input channel. When you add a filter, it appears in the Active Filter drop-down list, and on the active filter graph.

In graph view, you can click on a filter node and drag it to the desired location on the graph. The setting fields immediately reflect changes made by dragging filter nodes.

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Filter Nodes

In graph view, you can click on a filter node and drag it to the desired location on the graph. The setting fields immediately reflect changes made by dragging filter nodes.

Filter node colors represent the following:

•

Green: The filter node is selected and active. Dragging a green node changes the gain setting for PEQ filters

and the frequency for all filter types.

Grey: The filter node is selected but not active.

• White: The filter node is not selected and not active.

• Black: Dragging a black filter node changes bandwidth settings for Notch and PEQ filter types.

•

Adding Filters

To add additional filters, click the Add Filter button. The number of remaining available filters for the channel is shown under Filters Remaining.

Filter Types

Use the Type drop-down list to select from the following input filters:

•

All Pass. Frequency range is 20.00Hz to 20.00kHz. All pass changes the phase of the audio signal at the set

frequency.

High Pass. Selectable frequency cutoff is 20.00Hz to 20.00kHz. Rolloff is 12dB/octave. Level is fixed at 0dB.

• Low Pass. Selectable frequency cutoff is 20.00Hz to 20.00kHz. Rolloff is 12dB/octave. Level is fixed at 0dB.

• Notch.Center frequency range is 20.00Hz to 20.00kHz. Bandwidth is from .05 to 5.00 octaves in .01 octave

•

increments. Level is fixed at -80dB.

PEQ (Parametric Equalizer). Center frequency range is 20Hz to 20kHz with resolution to 1Hz or 4 places

•

(whichever is larger). Bandwidth is .05 to 5 octaves in .01 octave increments. Level range is -15 to +15dB in

0.5dB increments.

Frequency (Available for all filter types)

Use the Frequency selector box to set the center frequency (in Hertz) for the filter you are configuring. Range is from 20Hz to 20kHz in 1Hz increments. The default is 1kHz.

Gain (Available for PEQ filters only)

Use the Gain selector box to set the gain value for the filter you are configuring. Range is from -15 to 15dB. The default is 0dB.

Q (Available for Notch and PEQ filters only)

Use the Q (Quality Factor) selector box to select the ratio of the center frequency divided by the bandwidth. Q is the inverse of bandwidth, and the two parameters are linked. Therefore changing the Q value also changes the bandwidth value. Range is from .18 to 28.85.

Bandwidth (Available for Notch and PEQ filters only)

Use the Bandwidth selector box to set the difference between the upper and lower points of a filter’s audio passband. Bandwidth is the inverse of Q, and the two parameters are linked. Hence changing the bandwidth value also changes the Q value. The range is .05 to 5.00 octaves.

Bypass (Available for all filter types)

Use the Bypass checkbox to bypass the currently selected active filter. This feature allows you to configure different filters and save them for future use without having to recreate them.

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Phase

Press the Phase button to display the phase relationship of the graphed frequency response (appears as a grey line on the active filter graph). The phase scale appears on the right vertical axis of the graph.

Bypass All

Press the Bypass All button to bypass all filters for the selected input channel. The filters are grayed out in graph view, and the bypass status is shown as on in table view.

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Add Filter

Press the Add Filter button to create a filter for the input channel. When you add a filter, it appears in the Active Filter drop-down list, and on the active filter graph. You can configure up to four active filters per input channel. The number of remaining available filters for the channel is shown under Filters Remaining.

Remove Filter

Press the Remove Filter button to remove the filter currently selected in the Active Filter drop-down list. Removing a filter increments the Filters Remaining by one.

Table View

Press the Table View button to toggle the display between graph view and table view. Table view displays filter settings in table format for all filters configured for the input channel. Clicking on a row in table view selects the filter, displays the current settings for that filter, and allows you to edit the values in the setting fields. Changes made in the setting fields are immediately reflected in the table.

For additional information, refer to the Table of Contents for these related topics:

•

Channel Tab Overview

•

AEC (Acoustic Echo Cancellation)

•

AGC/ALC (Automatic Gain Control/Automatic Level Control)

•

NC (Noise Cancellation)

•

Mic Gating

•

Mic Input Settings

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AGC/ALC TAB

AGC/ALC enables AGC (Automatic Gain Control) or ALC (Automatic Level Control) and allows you to

configure AGC settings for the selected input channel. Either AGC or ALC can be enabled—you cannot use them both at the same time.

AGC keeps an input signal at a target gain level that you select, and is generally used for Line Input channels.

ALC automatically keeps an input signal at a constant level, and is generally used to keep speech levels constant on Mic Input channels.

Accessing AGC/ALC

With the Channel tab selected on the Tab Bar, select the desired Mic input channel on the Tree View tab in the Site Pane, and press either the AGC or ALC button (located just below the Post Gain meter).

The Channel Property Configuration screen appears with the AGC/ALC tab selected as shown below:

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Use the AGC/ALC radio buttons to select Off, ALC, or AGC. The default is Off. ALC is performed automatically; there are no user-configurable settings for ALC.

NOTE: AGC occurs after gain and filter settings in the audio signal path.

The configuration controls for AGC are described in the following sections.

Maximum Gain Slider

Set the Target Level first, then set the Maximum Gain that you want the AGC to apply to the signal. Maximum Gain is set using an RMS (Root Mean Square) level, which is the average magnitude of the audio signal over time. Maximum Gain range is 0 to 18dB in 1dB steps. The default value is 6dB.

Maximum Gain and Target Level (RMS):

Target Level Slider

Target Level (RMS) sets dB level for AGC to maintain. Target Level range is from -30 to 20dB in 1dB steps. The

default target level is 0dB.

Active Gain Meter

The Active Gain Meter displays the gain adjustment being applied to the channel by AGC.

Response Time Slider

Response Time sets the amount of time (in milliseconds) over which the level is averaged before AGC is activated

or deactivated.

Threshold Slider

Threshold sets the dB level at which AGC engages. The Threshold is set using an RMS (Root Mean Square) level,

which is the average magnitude of the audio signal over time.

NOTE: Setting the Threshold above the background noise level will prevent AGC from amplifying

background noise.

For additional information, refer to the Table of Contents for these related topics:

•

Channel Tab Overview

•

AEC (Acoustic Echo Cancellation)

•

NC (Noise Cancellation)

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MIC GATING

The Gate button on the Channel tab enables you to configure gating control for individual Mic Input channels, and assign them to Gating Groups. There are two types of gating for Mic Input channels: Auto Gating and Manual Gating.

For more information about Gating Groups, see the Gating Tab section.

Accessing Channel Gating Configurations

With the Channel tab selected on the Tab Bar, select the desired Mic Input channel on the Tree View tab in the Site Pane, and press the Gate button (located just below the Post Process meter).

The Channel Property Configuration screen appears with the Gating tab selected.

Use the radio buttons to select Auto Gating, Manual On or Manual Off, which are described in the sections below.

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Gating Settings: Auto Gating

The upper section of the Gate Settings section of the screen contains the gating controls for Auto Gating as shown below.

Auto Gating: Settings

Gate Ratio: Specifies how much louder than the ambient level the audio level must be before the channel

•

automatically gates on. The gate ratio range is from 0 to 50dB. The default is 15dB.

Hold Time: Determines how long the channel stays gated on after the audio falls below the Gate Ratio

•

threshold. The hold time range is from .1 to 8.0 seconds. The default is .3 seconds.

Off Attenuation: Sets the amount of level reduction applied to a channel when it is gated off. The range is

•

from 0 to 60dB. The default is 12dB.

Decay Rate: Determines how fast a channel gates off after the Hold Time expires. The default is Medium.

•

NOTE: Changing Hold Time, Off Attenuation, and Decay Rate also changes the same settings

under Manual Gating.

Auto Gating: Ambient Tracking

Adaptive Ambient: Adjusts the ambient reference level as noise and room conditions change. When

•

Adaptive Ambient is on, the mic channel monitors the ambient noise level on the input and adjusts the ambient level reference automatically. This means that the gate threshold level automatically increases or decreases based on background noise. The default is On.

Manual: When Adaptive Ambient is set to Manual, the input will use the fixed ambient level you specify in

• the Ambient Level field as its gating reference.

Auto Gating: Processing Functions

Chairman Override: Provides gating priority for this mic input over any other mic input within the same

•

gating control (mixer) group. When a mic with Chairman Override enabled gates on, all mics which do not have Chairman Override enabled will gate off. The default is Off.

PA Adaptive Mode: Uses the audio level on a specified output as the new ambient level when audio is

•

present at the power amplifier. This prevents loudspeaker audio from gating on the mic while still allowing people in the room to gate on microphones when they speak (provided that their voices are louder than the loudspeaker audio). For example, you might decide to play background music from a CD player during a presentation. PA Adaptive Mode allows you to use the output routed from the CD player as the ambient reference to prevent the CD player’s audio from gating on microphones. The default is on.

PA Adapt and AEC Reference: When PA Adaptive Mode is selected, you must define the output that will

•

be used as the reference source for PA adaption and Acoustic Echo Cancellation (AEC). Select a source in the PA Adapt and AEC Reference drop-down list. You can use any one of the outputs, expansion bus references, virtual references, or speaker output channels as the reference.

Gate Settings: Manual Gating

The lower section of the Gate Settings section of the screen contains gating configuration controls for Manual Gating as shown below.

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Manual Gating: Manual On/Manual Off

Select the Manual On radio button to gate the channel on, or Manual Off to gate the channel off. Off gating behavior is controlled by the settings described in the next section.

Manual Gating: Settings

•

Hold Time: Determines how long the channel stays gated on after the channel is manually gated off. The

hold time range is from .1 to 8.0 seconds. The default is .3 seconds.

Off Attenuation: Sets the amount of level reduction applied to a channel when it is manually gated off. The

•

range is from 0 to 50dB. The default is 12dB.

Decay Rate: Determines how fast a channel gates off after the Hold Time expires. The default is Medium.

•

NOTE: Changing Hold Time, Off Attenuation, and Decay Rate also changes the same settings

under Auto Gating.

Both Auto Gating and Manual Gating are affected by Gating Group membership as described in the next section.

Gating Groups

In addition to specifying gating characteristics for each Mic Input channel, you can assign the channel to a Gating Group for greater flexibility and control. When inputs are assigned to a gating group, the gating information

from the inputs is used to control how the entire mixer behaves. Gating Groups are created and defined using the Gating Tab on the Tab Bar in Console.

The 880, 840T, and 8i feature four internal gating groups (Internal 1–4) and four global gating groups across the expansion bus (Global A–D). Mic Inputs can only be used in one gating group at a time. If an input is not assigned to a gating group, that mic’s gating properties are independent, and they have no effect on any gating group. When gating groups span two or more units (global gating groups), the settings must be the same for each unit attached to the global gating group.

NOTE: Input channels can be assigned to one and only one Gating Group at a time.

Mic Inputs are routed to Global Group A by default. To assign a gating group, select an Internal or Global radio button in the Gating Group section of the screen, or select None to have the Mic Input gate independently of any gating group.

Post Gate Meter

The Post Gate Meter displays the audio level of the selected channel after Auto or Manual Gating settings are applied. Meter range is from -30 to +20dB.

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For more information, refer to the Table of Contents for these related topics:

•

Gating Tab

•

AEC (Acoustic Echo Cancellation)

•

AGC/ALC (Automatic Gain Control/Automatic Level Control)

•

NC (Noise Cancellation)

•

Filters

•

Line Input Settings

•

Mic Input Settings

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MIC INPUT SETTINGS

Mic Input Settings enable you to customize mic input channel settings using the Channel screen.

Accessing Mic Input Settings

With the Channel tab selected on the Tab Bar, select the desired mic input channel on the Tree View tab in the Site Pane.

The center pane displays a signal processing diagram, meters, and configuration controls for the selected mic input channel as shown above. Note that the meters and configuration controls are shown at the appropriate point in the signal path.

The meters and configuration controls for mic input channels are explained in the following sections.

Channel Label

Rename the channel by entering a name in the Label entry field (optional). Label changes are global, and appear throughout Console wherever the label is referenced.

PPWR (Phantom Power)

The PPWR (Phantom Power) button toggles phantom power on and off. Phantom power is an auxiliary power source used to power certain types of microphones. Phantom power voltage is 24VDC. The default is On.

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Pre Gain Meter

The Pre Gain meter displays the mic input level before gain adjustments. Meter range is determined by the Coarse Gain Slider in the Gain section of the screen as described below.

NOTE: All meters in Console are peak-level meters.

Gain Section

The Coarse and Fine gain sliders are used to match the level settings between mic inputs, and to adjust the volume level for a given mic input channel. The Min/Max fine gain sliders are used to set minimum and maximum gain settings, and to report min/max gain settings via serial commands.

In general, you should set the Coarse gain slider to 56dB for a mic input, 28dB for active equipment that requires an input between mic and line level, or 0dB for a line level input device.

Use the Fine gain slider to adjust input volume level. You can also set fine gain in .5dB increments using the Up/

Down buttons, or enter a value directly in the field.

Post Gain Meter

The Post Gain Meter displays the audio level after gain adjustments.

Post Process Meter

The Post Process Meter displays the audio level after it passes through all mic input processing, such as Processing channels, Filters, AEC, NC, AGC/ALC, and Mute.

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Post Gate Meter

The Post Gate Meter displays the audio level after gating. Channel gating for mic inputs is configured on the Gating tab of the Channel Property Configuration window for mic input channels, which is described in the next

section.

Channel Configuration Buttons

The Channel Configuration Buttons enable you to configure the available features for mic input channels. With the exception of the Mute button, which toggles muting, clicking a channel configuration button displays the Channel Property Configuration window. Each feature is shown on a tab in the window that corresponds with the configuration button shown in the Center Pane.

For example, clicking the AEC button displays the Channel Property configuration window with the AEC tab selected as shown below:

For more information on each configuration feature, see the following topics:

•

AEC (Acoustic Echo Cancellation)

•

AGC/ALC (Automatic Gain Control/Automatic Level Control)

•

NC (Noise Cancellation)

•

Mic Gating

•

Filters

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Channel Routing Matrix: Inputs

The channel routing matrix section of the Channel screen shows the matrix row and audio routing configuration for the selected input channel (mic input 1 in this case). Clicking a cross point box selects it, clicking it a second time sets the cross point, as indicated by a colored box. The dB level for set cross points is shown numerically in the box.

To adjust cross point gain/attenuation, right-click on a cross point box and select Cross Point from the shortcut menu.

The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The default is 0dB. Note that the level to the nearest dB is displayed in the cross point for the channel on the Matrix.

NOTE: Your changes are automatically saved when you close the slider.

Expanded Channel Routing Matrix

In the channel routing matrix, pressing the button underneath an Output, Process, or Fader cross point box displays the signal flow diagram and configuration controls for that channel. For example, clicking on Output 5 displays the routing configuration for output channel 5 as shown below.

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This display is identical to that shown in Channel when the output channel is selected in the Tree View pane. See Output Settings for more information.

You can change the channel Label (name) of the output channel in the label entry field; toggle NOM constant gain on or off; toggle Mute on or off; and use the Gain slider to set the gain level for the channel. The Output Level meter shows the level for the channel in real time as you make configuration changes.

NOTE: Changes to channel configuration settings made in the channel routing matrix apply

globally to that channel. For example, changing the label (name) from “Output 1” to “Ceiling Speakers” changes the name of the output channel in the Tree View pane, and everywhere else the label appears in Console.

Creating Channel Objects

One of the most powerful features of the Console software is the ability to create Audio Devices and Channel Objects. Channel objects contain all settings for the channel at the time the object is created. After configuring an input using the Channel tab as described in this topic, you can save it into the database, and use drag and drop configuration to streamline configuration tasks for your Converge Pro installations.

To save an input channel configuration, right click in the Channel screen (anywhere above the channel routing matrix). From the shortcut menu that appears, select Export Object as shown below.

NOTE: You can apply the channel configurations for the current channel to all channels of the

same type by selecting the Apply to all option. Use this option with caution because there is no way to undo the changes.

Enter an appropriate Label (name) in the entry field of Export Object dialog as shown below.

Click Export to save the configuration to the database, or Cancel to return to the Channel screen.

Console saves the object to the database and displays it in the Object Tree pane as shown below.

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For more information on using audio devices and channel objects, refer to the Table of Contents for the following topics:

•

AV Devices

•

Creating AV Devices

•

Channel Objects

•

Database Tab

•

Drag & Drop Configuration

Optimizing Input Gain Structure

Optimizing gain structure for input channels maximizes the signal-to-noise ratio for the channel and ensures optimal audio performance. Before configuring an input channel, ClearOne recommends that you review the Optimizing Gain Structure topic.

For additional information, refer to the Table of Contents for these related topics:

•

Channel Tab Overview

•

AGC/ALC (Automatic Gain Control/Automatic Level Control)

•

Mic Gating

•

Gating Tab

•

Matrix Tab

•

Drag & Drop Configuration

•

Database Tab

•

Line Input Settings

•

Output Settings

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LINE INPUT SETTINGS

Line Input Settings enable you to customize line input channel settings. All settings for a given line input are available on the Channel screen.

Accessing Line Input Settings

With the Channel tab selected on the Tab Bar, select the desired line input channel on the Tree View tab in the Site Pane.

The Center Pane displays a signal processing diagram, meters, and configuration controls for selected line input channel as shown above. Note that the meters and configuration controls are shown at the appropriate point in the signal path.

The meters and configuration controls for line inputs are explained in the following sections.

Channel Label

Rename the channel by entering a name in the Label entry field (optional). Label changes are global, and appear throughout Console wherever the label is referenced.

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Pre Gain Meter

The Pre Gain Meter shows the line input level before gain adjustments.

NOTE: All meters in Console are peak-level meters.

Gain Slider

The Gain Slider adjusts the line input volume level. The Min/Max fine gain sliders are used to set minimum and maximum gain settings, and to report min/max gain settings via serial commands. You can also set the gain in .5dB increments using the Up/Down buttons, or enter a value directly in the field.

Post Gain Meter

The Post Gain Meter shows the input level after gain adjustments.

Mute Button

Clicking the Mute button toggles muting. The default is Off.

AGC (Automatic Gain Control) Button

Clicking the AGC (Automatic Gain Control) button displays the Channel Property Configuration dialog for the selected input channel as shown below.

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Select the Enable AGC checkbox to enable AGC, or deselect it to disable AGC. For AGC configuration details, see

AGC Configuration Settings.

Channel Routing Matrix: Line Inputs

The channel routing matrix shows the associated matrix row and audio routing configuration for the selected input channel (line input 5 in this case). Clicking a cross point box selects it, clicking it a second time sets the cross point, as indicated by a green box. The dB level for set cross points is shown numerically in the box.

To adjust cross point gain/attenuation, right-click on a cross point box and select Cross Point from the shortcut menu.

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The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The default is 0dB.

NOTE: Your changes are automatically saved when you close the slider.

Channel Routing Matrix: Outputs, Processing, Faders

This display is identical to that shown in Channel when the output channel is selected in the Tree View pane. See Output Settings for more information.

NOTE: Changes to configuration settings made in the channel routing matrix apply globally to that

channel. For example, changing the label (name) from “Output 1” to “Ceiling Speakers” changes the name of the output channel in the Tree View pane, and everywhere else the label appears in Console.

Creating Channel Objects

One of the most powerful features of the Console software is the ability to create Channel Objects. Channel objects capture all settings for the channel at the time the object is created. After configuring an input using the Channel tab as described in this topic, you can save it into the Database, and use drag and drop configuration to streamline configuration tasks.

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To save an input channel configuration, right click in the Channel screen (anywhere above the channel routing matrix). From the shortcut menu that appears, select Export Object as shown below.

NOTE: You can apply the channel configurations for the current channel to all channels of the

same type by selecting the Apply to all option. Use this option with caution because there is no way to undo the changes.

Enter an appropriate Label (name) in the entry field of Export Object dialog as shown below.

Click Export to save the configuration to the database, or Cancel to return to the Channel screen.

Console saves the object to the database and displays it in the Object Tree as shown below.

Optimizing Input Gain Structure

For more information, refer to the Table of Contents for these related topics:

•

Channel Tab Overview

•

AGC/ALC (Automatic Gain Control/Automatic Level Control)

•

Mic Gating

•

Gating Tab

•

Matrix Tab

•

Drag & Drop Configuration

•

Database Tab

•

Mic Input Settings

•

Output Settings

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TELCO RX SETTINGS (840T AND TH20)

Telco Rx Settings enable you to customize telephone receive channel settings using the Channel screen.

Accessing Telco Rx Settings

With the Channel tab selected on the Tab Bar, select the Telco Rx channel on the Tree View tab in the Site Pane.

As shown above, the center pane displays a signal flow diagram for the telco rx channel, real-time peak-level meters, as well as the channel routing matrix that displays the audio routing configuration for the channel. Configuration settings for the telco rx channel are displayed as controls (buttons, sliders, check-boxes, selection lists) which are located at the appropriate stage in the signal flow.

The following sections describe how to use these controls (in order from left-to-right and top-to-bottom as they appear in the signal flow) to configure the telco receive channel settings for your installation.

Channel Label

Rename the channel by entering a name in the Label entry field (optional). Labels are shown throughout Console wherever the channel is referenced.

Channel Configuration Buttons

The Channel Configuration Buttons enable you to configure settings for the telco rx channel. With the exception

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of the Mute, ClearEffect, and ALC buttons, which toggle their respective functions and have no user-configurable settings, clicking a channel configuration button displays the Channel Property Configuration window as shown below.

The window contains three tabs: NC (Noise Cancellation), Telco Settings, and Telco Meters, which are described in the following sections.

NC (Noise Cancellation) Tab

Select the Enable Noise Canceller checkbox to enable NC for the channel. Adjust the Cancellation Depth slider to the dB setting which provides the best combination of low noise and maximum speech clarity. The attenuation depth can be set in 1dB increments from 6dB to 15dB. The default is 6dB. The default for NC is off.

You can use noise cancellation on all types of input channels. See NC (Noise Cancellation) for more information.

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Telco Settings Tab

Settings available on the Telco Settings Tab include:

Auto Answer: Set the number of rings before the unit connects an incoming call (or disable the function). The

default is Disabled.

Auto-Disconnect: Select the auto disconnect mode to control when the unit disconnects a connected call. Modes include Loop Drop + Call Progress, Call Progress, and Loop Drop, and Off. The default is Loop Drop + Call Progress.

Ring Type: Select from three different ring tones (Type 1, Type 2, Type 3). To test a particular tone, click Test after you have selected the tone.

Telco Adaptation: Some applications require the unit to adapt to line conditions using a white-noise burst (Noise) rather than automatically (Auto). The default is Auto.

Hook Flash: Sends a momentary interruption in the line seizure, allowing activation of options such as 3-way calling, call waiting, and call hold. This feature is dependent on the services offered by your telephone company. You can set the duration of the hook flash using the slider or the selector box. Range is 50ms to 2 seconds in 10ms steps. The default is 250ms.

DTMF Level: This feature allows you to adjust the DTMF tone level in relationship to the participant audio level in the room. The level can be adjusted in 1dB steps from a nominal level of 0dB to plus or minus 12dB in 1dB increments. The default is 0dB.

Audible Ring Indication: When this feature is enabled, an audible ring is heard for incoming calls. The level adjustment allows you to customize the level in relationship to the participant audio level in the room. The level can be adjusted in 1dB steps from a nominal level 0 (default) to plus or minus 12dB in 1dB increments. The default is 0dB.

Audible Hook Indication: When the unit goes off hook (connects) a beep is injected into the receive channel and transmit channel of the unit. When the unit goes on hook (disconnects), a series of two beeps is injected into the receive channel to indicate that the call has been dropped. This indicator can be turned on or off using the Audible

Hook Indication check box. The default is On. The level adjustment allows you to customize the level in relationship to the participant audio level in the room. The level can be adjusted using the slider or selector box from nominal level 0 to plus or minus 12dB in 1dB steps. The default is 0dB.

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Telco Meters Tab

The Telco Meters tab displays a round-trip signal flow diagram for the selected telco rx, as well as real-time level meters for the signal at each stage of processing. The settings on this tab cannot be modified.

NOTE: When you click the Close button (bottom right corner of screen), or close the window

manually, any changes you make in the tabs of the Channel Property Configuration: Telco RX screen are automatically saved.

The telco meters include:

Telephone Echo Return Loss (TERL): This meter shows the amount of echo loss from the telephone line

•

to the unit.

Telephone Echo Return Loss Enhancement (TERLE): This meter shows the enhancement added by the

•

telephone hybrid to reduce echo below the audible level.

Total Telephone Echo Reduction (TTER): This meter shows the sum of TERL and TERLE.

• Transmit Input: This meter shows the audio level input from the matrix to the telephone line.

• Transmit Output: This meter shows the transmit audio level output to the telephone line.

• Receive Input: This meter shows the audio level input received from the telephone line.

• Receive Output: This meter shows the receive audio level output to the matrix.

•

Dialer Button

The Dialer button opens the telephone dialer, allowing you to place conference calls.

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See the Dialer topic for more information on using the dialer and its features.

Dial Tone Level Slider

The Dial Tone Level slider allows you to set dial tone gain using the slider or selector box. The default is zero. Range is -12dB to 12dB in 1dB increments.

Recv Boost Slider

The Receive Boost slider allows you to set the gain for the incoming telco rx signal. This is typically used for lowlevel telephone lines, allowing the signal to be boosted to an acceptable level of performance. To use Receive

Boost, check the Recv Boost check box, then move the slider to the desired gain settings.

Recv Boost adds up to 12dB of gain to the signal (adjustable in 3dB increments from 0dB to 12dB). The default is

Off.

Recv Input Meter

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The Receive Input meter displays the dB level of the incoming telco signal prior to any signal processing.

NOTE: All meters in Console are peak-level meters.

NC Button

Clicking the Noise Cancellation button opens the Channel Property Configuration: Telco RX window with the NC tab selected, allowing you to configure noise cancellation settings.

To use noise cancellation, click Enable Noise Canceller, then adjust the Cancellation Depth to the setting which provides the best combination of low noise and maximum speech clarity for your installation. The attenuation depth can be set in 1dB increments from 6dB to 15dB. The default is 6dB. The noise canceller default is Off.

Clear Effect Button

To reduce bandwidth requirements, telephone lines limit audio bandwidth to a range of 300Hz–3.3kHz. ClearEffect enhances the incoming signal from a telephone line to emulate wideband audio by adding high and low frequencies to the audio signal.

Click the ClearEffect button to toggle this feature on and off. The default is On.

ALC Button

Clicking the Automatic Level Control button toggles ALC on and off. ALC provides auto-leveling for all conference call participants on the telco rx line, keeping soft and loud participants at a consistent level. The default is Off. See AGC/ALC for additional information.

Mute Button

Clicking the Mute button toggles muting for the telco receive channel. The default is Off.

Gain Slider

The Gain slider changes the gain for the telco receive channel from nominal 0. To change the value, use the slider or the selector box. Range is from -65 to +20dB in .5dB increments. The default is 0dB.

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Min/Max Limits

Use the yellow and green upper and lower limit arrows on the Gain Scale in the Gain section of the screen to set minimum and maximum gain level limits. These limits only apply when using relative gain commands; absolute gain commands can exceed the min and max limits. Min/Max limits apply to all serially connected control devices and prevent users from adjusting levels beyond the specified levels.

Post-Gain Meter

The Post Gain level meter displays the post-gain signal level in dB.

Channel Routing Matrix

The channel routing matrix section of the Channel screen shows the associated matrix row and audio routing configuration for the selected input channel (telco rx in this case). Clicking a cross point box selects it, clicking it a second time sets the cross point, as indicated by a green box. The dB level for set cross points is shown numerically in the box.

For telco rx channels, Outputs 5-8, Speaker, and To Exp. Bus S are selected as cross points by default. You can click directly on any cross point box in the top row to a cross point (routing path), or leave it blank, as required for your installation.

To adjust cross point gain/attenuation, right-click on a cross point box and select Cross Point from the shortcut menu.

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The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The default is 0dB.

NOTE: Your changes are automatically saved when you close the slider.

In the channel routing matrix, pressing the button underneath an Output, Process, or Fader cross point box displays the signal flow diagram and configuration controls for that output channel as shown below.

This display is identical to that shown in Channel when the output channel is selected in the Tree View pane. See Output Settings for more information.

You can change the label (name) of the output channel in the Output entry box, toggle the NOM button to turn constant gain mode on or off, toggle the Mute button to mute or un-mute the channel, and use the Gain slider to set the gain level for the channel. The Output Level meter shows the level for the channel in real time.

NOTE: Changes to configuration settings made in the channel routing matrix apply globally to

the output, processing, or fader channel. For example, changing the label (name) from “Output 1” to “Ceiling Speakers” changes the name of the channel in the Tree View pane, and everywhere else the label appears in Console.

Creating Channel Objects

To save a telco rx channel configuration, right click in the Channel screen (anywhere above the channel routing matrix). From the shortcut menu that appears, select Export Object as shown below.

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Enter an appropriate Label (name) in the entry field of Export Object dialog as shown below.

Click Export to save the configuration to the database, or Cancel to return to the Channel screen

Console saves the object to the database and displays it in the Object Tree as shown below.

For more information on using audio devices and channel objects, refer to the Table of Contents for these topics:

•

AV Devices

•

Creating AV Devices

•

Channel Objects

•

Database Tab

•

Drag & Drop Configuration

Optimizing Input Gain Structure

Optimizing gain structure for input channels maximizes the signal-to-noise ratio for the channel and ensures optimal audio performance. When configuring the telco rx channel, ClearOne recommends that you follow the procedures outlined in the Optimizing Gain Structure topic.

For more information, refer to the Table of Contents for these related topics:

•

Channel Tab Overview

•

NC (Noise Cancellation)

•

Mic Gating

•

Gating Tab

•

AGC/ALC (Automatic Gain Control/Automatic Level Control)

•

Label Editor

•

Output Settings

•

Telco Tx Settings (840T and TH20)

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OUTPUT SETTINGS

Output Settings enable you to customize output channel settings. All settings for a given output are available on the Channel screen.

Accessing Output Settings

With the Channel tab selected on the Tab Bar, select the desired output channel on the Tree View tab in the Site Pane.

The center pane of the screen displays a signal flow diagram, a real-time Output Level Gain meter, as well as the channel routing matrix, which shows the audio routing configuration for the selected output channel.

The following sections describe how to use output channel configuration controls.

Channel Label

Rename the channel by entering a name in the Label entry field (optional). Label changes are global, and appear throughout Console wherever the label is referenced.

NOM (Number of Open Mics/Constant Level)

Maintains a constant output level by automatically adjusting gain levels based on the number of mics gated on and routed to the selected output channel. NOM reduces the output level proportionally by 3dB for every doubling in the number of open mics. When using NOM over the expansion bus, only the first four audio channels (O, P, Q, and R) support passing NOM information. The default is on.

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ClearOne 880, 840T, TH20, 8i, CONVERGE PRO 840T Installation & Operation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual