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CLEAR Spot 4G (Apollo)
USER GUIDE
Page 2
SET IT UP 3
WHAT’S IN THE BOX? 3
IMPORTANT BUTTONS / LCD SCREEN INDICATORS / FEATURES 3
USE WITH CARE 3
INSERT AND CHARGE THE BATTERY 4
TURN THE CLEAR SPOT ON 5
CONNECT YOUR DEVICE TO YOUR CLEAR SPOT 5
CONNECT TO THE INTERNET 5
SHARE YOUR CLEAR SPOT 6
MANAGE YOUR CLEAR SPOT 7
CLEAR SPOT HOME PAGE OVERVIEW 7
CLEAR SPOT HOME PAGE / SUMMARY 8
CLEAR SPOT HOME PAGE / DEVICE SETUP / SETUP WIZARD 9
CLEAR SPOT HOME PAGE / DEVICE SETUP / PASSWORD 10
CLEAR SPOT HOME PAGE / DEVICE SETUP / DEVICE TIME 11
CLEAR SPOT HOME PAGE / DEVICE SETUP / RESET DEVICE 11
CLEAR SPOT HOME PAGE / DEVICE UPDATE 12
CLEAR SPOT HOME PAGE / WI-FI SETTINGS / BASIC 13
CLEAR SPOT HOME PAGE / WI-FI SETTINGS / ADVANCED 14
CLEAR SPOT HOME PAGE / WI-FI SETTINGS / WPS 15
CLEAR SPOT HOME PAGE / ADVANCED SETTINGS / 4G INFORMATION 16
CLEAR SPOT HOME PAGE / ADVANCED SETTINGS / FIREWALL 17
CLEAR SPOT HOME PAGE / ADVANCED SETTINGS / ROUTER 18
CLEAR SPOT HOME PAGE / ADVANCED SETTINGS / ROUTER (CONTINUED) 19
CLEAR SPOT HOME PAGE / ADVANCED SETTINGS / ROUTER (CONTINUED) 20
CLEAR SPOT HOME PAGE / ADVANCED SETTINGS / SYSTEM 21
CLEAR SPOT HOME PAGE / ADVANCED SETTINGS / DEVICE LOG 22
CLEAR SPOT HOME PAGE / HELP / ABOUT 22
CLEAR SPOT HOME PAGE / REGULATORY 23
CLEAR SPOT HOME PAGE / GLOSSARY 23
CLEAR SPOT HOME PAGE / ONLINE SUPPORT 24
CLEAR SPOT HOME PAGE / HELP 24
ADDITIONAL USE CASE INFORMATION 25
QUICK TIPS 26
EXTEND THE CLEAR SPOT BATTERY LIFE 26
MAXIMIZE SECURITY OF THE CLEAR SPOT 26
CHANGE THE DEFAULT TIME ZONE FROM CENTRAL TIME 26
ENSURE YOUR DEVICES RECOGNIZE YOUR CLEAR SPOT 26
FACILITATING YOUR ABILITY TO BROWSE THE INTERNET 26
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IMPORTANT MESSAGE FROM CLEAR 26
ENSURE YOU CAN SHARE YOUR CLEAR SPOT 27
RESETTING YOUR ADMIN PASSWORD 27
OTHER INFORMATION 28
ACCESSORIES 28
TECHNICAL SPECIFICATIONS 28
STILL NEED HELP? 29
FAQS AND LIVE CHAT SUPPORT 29
TELEPHONE SUPPORT 29
QUESTIONS ABOUT YOUR BILL? 29
IMPORTANT INFORMATION DOCUMENT 29
WARRANTY INFORMATION 29
LEGAL DISCLOSURES 29
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Set It Up
Mute Switch
Micro-USB Port
A. Signal Strength
A B C D E F
LCD Screen
What’s in the Box?
CLEAR Spot 4G Personal Hotspot Battery Wall Charger Micro- USB Cable Quick Start Guide
Important Buttons / LCD Screen Indicators / Features
G
Power Button
B
H
The LCD Screen displays important information about the CLEAR Spot.
The Power Button turns the CLEAR Spot 4G Personal Hotspot (CLEAR Spot) on and off.
The Mute Switch is used to turn on and off sounds (such as alerts) from the CLEAR Spot.
Use the Micro-USB Port with the Wall Charger or to connect the CLEAR Spot to your computer.
B. 4G Status
C. Number of Connected Users
D. USB Status
E. Battery Status
F. Time
G. Network Name / Password
H. Amount of Data Transferred /
Connection Duration
Use with Care
Position the CLEAR Spot on a clean, flat, secure surface and do not drop the CLEAR Spot.
Keep the CLEAR Spot away from other devices that produce electromagnetic waves.
Keep the CLEAR Spot out of direct sunlight.
Do not throw or dismantle the CLEAR Spot.
Keep the CLEAR Spot and battery cool.
Keep pets and children from playing with the CLEAR Spot.
Do not immerse the CLEAR Spot or the battery in water or other liquid.
Make sure your hands are dry before handling the CLEAR Spot or any of the included items.
Don’t apply adhesives to the CLEAR Spot. They may cause the CLEAR Spot to overheat and
may alter the antenna’s performance.
Don’t operate the CLEAR Spot while driving.
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Set It Up (continued)
The battery charge level is critical and the battery should be charged immediately. When
this happens, the CLEAR Spot automatically will turn off.
No battery is in the CLEAR Spot. The CLEAR Spot is connected to the Wall Charger.
The CLEAR Spot is connected via the USB Cable. The battery is charging
The battery is low.
Five bars indicate the battery is fully charged.
To use the Wall Charger, plug the small end of
electrical outlet.
To charge the CLEAR Spot battery through
Cable into the CLEAR Spot and plug the large
computer.
Insert and Charge the Battery
The battery comes partially charged, so you can use your CLEAR Spot right away. Remove the
battery cover, slide in the battery so the pins align and replace the battery cover.
The CLEAR Spot battery is easy to charge.
the Micro-USB Cable (USB Cable) into the
your computer, plug the small end of the USB
CLEAR Spot, plug the large end into the Wall
Charger, and plug the Wall Charger into an
end into an available USB Port on your
You can use the CLEAR Spot while charging the battery.
When the battery is fully charged, you’ll see five bars on the LCD screen.
It takes approximately three hours to fully charge a battery that has no charge.
The LCD screen displays icons, depending on the battery charge level. The chart below illustrates
the icons, as well as the descriptions of the different battery conditions.
Icon Description
When charging when the device is off, the LCD screen shows . When charging when the device
is on, the device will show the following icon .
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Turn the CLEAR Spot On
Connect your laptop to the CLEAR Spot wi-fi network
password. If the LCD screen is blank, briefly press the
Power Button to illuminate the screen.
Network Name
Password
The first time you connect to the Internet, using your
We recommend you use a laptop to set up your CLEAR Spot.
With the battery in your CLEAR Spot, press and hold the Power Button for three seconds to turn the
CLEAR Spot on.
While the CLEAR Spot is searching for the CLEAR 4G network, the LCD screen displays a message
that reads, “4G status: Searching”.
Once the CLEAR Spot is connected to the CLEAR 4G network, the LCD Screen displays the signal
strength (five bars indicate an excellent signal) and a message that reads “4G status: Connected”.
The wi-fi indicator appears on the LCD screen when the CLEAR Spot is ready for your laptop and / or
other wi-fi-enabled devices (collectively, “device”).
When indoors, place the CLEAR Spot near a window or outside wall to receive the best signal. The
CLEAR Spot wi-fi network range is approximately 100 – 150 feet, so you don’t have to be next to the
CLEAR Spot to connect your device.
If you’re connected to the Internet, click here to log in into your CLEAR online account and to use the
CLEAR network diagnostics tool to help optimize the CLEAR 4G signal. If you’re not connected to
the Internet, enter https://www.clear.com/my_account/signin.php in your web browser when you are
connected to the Internet.
Connect your device to your CLEAR Spot
and follow the instructions on the LCD screen, which
shows the CLEAR Spot wi-fi network name and
On your laptop, view the list of available wireless networks. Select the CLEAR Spot wi-fi network
and, when prompted, enter the password. Your device will display a message indicating it has
connected to your CLEAR Spot wi-fi network.
Connect to the Internet
CLEAR Spot, you’ll be directed to a web page to
review your rate plan information, set up your CLEAR
online account, and read and accept the CLEAR
Terms of Service.
Congrats! You’re ready for INTERNET AWESOMENESS!
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Set It Up (continued)
Share your CLEAR Spot
It’s easy to share your CLEAR Spot with up to eight wi-fi-enabled devices at the same time.
Give your colleagues and friends your CLEAR Spot wi-fi network name and password.
Make sure the devices with which you want to share are within range of your CLEAR Spot – usually
within 100 - 150 feet.
If you are sharing the CLEAR Spot wi-fi network with other devices and you turn the CLEAR Spot off,
the other devices won’t be able to access the Internet.
If you changed the CLEAR Spot wi-fi network name and password, you easily can reset them.
Use the reset button on the CLEAR Spot.
o Instructions are in the “Quick Tips / Resetting your Admin Password” section of the Online
User Guide. Click here to jump to the Quick Tips section for more information and
instructions.
Use the “Device Setup / Reset Device” Tab of the CLEAR Spot Home Page.
o Instructions are in the “Manage Your CLEAR Spot / Device Setup / Reset Device” section
of the Online User Guide. Click here to jump to the Manage Your CLEAR Spot section for
more information and instructions.
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Manage your CLEAR Spot
Use the Setup Wizard to set up your
Change the CLEAR Spot wi-fi network
And more!
CLEAR Spot Home Page Overview
It’s easy to manage your CLEAR Spot. With the CLEAR Spot Home Page, you can:
CLEAR Spot.
name and password.
Change settings, such as network
signal range, security settings, and
settings to help conserve the battery
charge.
View signal strength and battery
charge level.
View connection time and the amount
transmitted.
When using your CLEAR Spot, enter http://clearspot or http://192.168.15.1 in your web browser to
open the CLEAR Spot Home Page.
To login to the CLEAR Spot Home Page, you’ll need to enter a password. The default password is
“admin”.
On the top right of each page, you can view the number of connected users (i.e., devices)
, the CLEAR Spot signal strength , and the battery charge condition
.
Just below the connected users, signal strength and battery icons, you’ll see a Help link. If you need
help, click Help and a window with helpful tips relevant to the page you’re viewing will open. You can
also find the same feature to the side navigation bar on the left-hand side under Help.
The Navigation Bar appears on the left side of every page of the CLEAR Spot Home Page. You can
click:
LOGOUT: To log out of the CLEAR Spot Home Page.
Summary: To view the Summary tab. This tab will display the current device settings.
Device Setup: To view the Device Setup tab. This tab will display and give you access to launch
the Device Wizard, display and change Password, Device Time, Device Name and perform a
Device Reset.
Device Update: To view the Device Update tab where you can see if there are any software
updates.
Wi-Fi Settings: To view the Wi-Fi Settings tab. This tab will display and give access to your
Basic/Advanced wi-fi settings and Wi-Fi Protected Setup.
Advanced Settings: To view the Advanced Settings tab. This tab will display and give access to
4G stats, Firewall, Router, System and Device Log.
Help: To view the Help tab. This tab will display and give access to Device summary, Regulatory
disclosure, Glossary and direct access to the CLEAR support page.
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RECONNECT: To reconnect the CLEAR Spot, if you’ve lost your connection to the network.
Current Device Settings:
measurement of signal effectiveness
CLEAR Spot.
If you’re using your CLEAR Spot click here to
On the bottom right of every CLEAR Spot Home, you can click CLEAR Support. This link opens a
new window (http://www.clear.com/support) where you can access a variety of resources such as:
Forum Discussions, Frequently Asked Questions, Live Chat Support, Downloads available for your
CLEAR Spot and login to your CLEAR online account.
We recommend bookmarking the CLEAR Spot Home Page for easy reference.
Manage your CLEAR Spot (continued)
CLEAR Spot Home Page / Summary
The Summary Tab displays helpful information about your CLEAR Spot.
4G Status: Shows the current status of
the 4G connection. The status may be
one of the following: Connected,
Searching, Connecting, and Not
Connected.
Signal: Shows the CLEAR Spot signal
strength at your current location. Signal
Strength is composed of:
RSSI (Received Signal Strength
Indicator): Displays power present
in the radio signal (RSSI) of the
active connection.
CINR (Carrier-to-Interference
Noise Ratio): Displays a
Tower: Shows the tower to which the
CLEAR Spot is connected.
Frequency: Shows the center frequency
of the 4G channel being used by the
for the active connection.
open the CLEAR Spot Home Page.
Network Name (SSID): Shows the CLEAR Spot’s wi-fi network name, which is broadcast by the
CLEAR Spot, to allow wi-fi-enabled devices to identify and connect to it. The wi-fi network name
appears on the LCD screen. The CLEAR Spot wi-fi network name can be changed using the
CLEAR Spot Home Page Setup Wizard. The CLEAR Spot wi-fi network name also can be
changed on the Wi-Fi Settings / Basic Tab.
Wi-Fi Channel: Shows the channel number being used by the CLEAR Spot.
Wi-Fi Range: Shows the current wi-fi network range setting and allows you to set the CLEAR
Spot for best battery life (Short), best wi-fi range (Long), or a balance of each (Medium).
MAC Address: Shows the MAC (Media Access Control) Address (ID) of the CLEAR Spot. A
MAC Address (ID) is a unique serial number burned into network adaptors that identifies them on
a network. The CLEAR Spot has the ability to specify what MAC Addresses are allowed to
connect to its wi-fi network.
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IP Address: View the Internet Protocol (IP) Address used to locate and access your Clear Spot
Step 1: Includes changing the admin password, which is
location and enabling or disabling Daylight Savings Time.
Step 2: Is where you can personalize the
network.
Device Uptime: Shows the length of time (for the current period) the CLEAR Spot has been
connected to the CLEAR 4G network.
Software Version: Shows the software version of the CLEAR Spot. The software version cannot
be changed.
Hardware Version: Shows the hardware version of the CLEAR Spot.
The Navigation Bar (with links to the different tabs and links to logout, to reconnect, to reboot), the
number of connected users, signal strength, battery meter, the contextual Help link and the link to
Clearwire Support appear on every page of the CLEAR Spot Home Page.
Manage your CLEAR Spot (continued)
CLEAR Spot Home Page / Device Setup / Setup Wizard
The Setup Wizard guides you through the basic CLEAR Spot set up steps. Change the admin
password, select the time zone, choose the CLEAR Spot wi-fi network name, choose the security
type and more.
defaulted to “admin”. Note: You also can change the
password on the Device Setup > Password tab at any time.
Step 1 also includes setting the time zone for your preferred
CLEAR Spot wi-fi network name (SSID) and
choose the security setting.
Once you’ve gone through the Setup Wizard, click “Next” and you’ll see a screen where you can
preview the new settings before saving the settings. If you need to make any changes, click
“PREVIOUS”. If the information is correct, click “SAVE” to save the new settings. If you don’t want
to make any changes, click “CANCEL”.
You will be prompted to authenticate your device by turning your CLEAR Spot off and then on again
in order for new settings to apply.
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Manage your CLEAR Spot (continued)
If you’re using your CLEAR Spot click
Page.
CLEAR Spot Home Page / Device Setup / Password
Using a password may help prevent unauthorized access to your CLEAR Spot. CLEAR
recommends enabling password protection.
here to open the CLEAR Spot Home
The default admin password to login is “admin”. It is advisable that you should change the admin
password required to log in and manage your CLEAR Spot.
Click “APPLY” when you’re ready to change the admin password.
If you don’t want to make any changes to the admin password, click “CANCEL”.
The left Navigation Bar, top icon bar, contextual Help link and the link to CLEAR Support appear on
every page of the CLEAR Spot Home Page for easy access.
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Manage your CLEAR Spot (continued)
If you’re using your CLEAR Spot click
Page.
If you’re using your CLEAR Spot click
Page.
CLEAR Spot Home Page / Device Setup / Device Time
Set the time zone for your current or preferred location and enable or disable Adjust for Daylight
Savings. The default time zone for your CLEAR Spot is Central Time.
here to open the CLEAR Spot Home
Click “APPLY” when you’re ready to change the time zone settings for your CLEAR Spot.
If you don’t want to make any changes to the time zone settings, click “CANCEL”.
Manage your CLEAR Spot (continued)
CLEAR Spot Home Page / Device Setup / Reset Device
Use this tab to reset the CLEAR Spot to the default factory settings.
Warning: It is important to note that many device settings will be reset to the factory default settings. For example, the
admin password required to login and manage your CLEAR Spot will be reset to “admin”, the factory default setting. We
recommend writing down any settings you’ve changed before you reset your CLEAR Spot to the factory settings.
here to open the CLEAR Spot Home
Click “RESET DEVICE” when you’re ready to restore the CLEAR Spot to the factory settings.
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Manage your CLEAR Spot (continued)
CLEAR Spot Home Page / Device Update
Use this tab to view the software version of your CLEAR Spot. In addition, this is also where you can
check for any available software updates of your CLEAR Spot. Click on the “CHECK” button. You will
receive a message confirming that no updates have been found or and update have been found and
your device will automatically receive the update. Software updates are pushed to the device
automatically and does not require any additional tasks from you.
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Manage your CLEAR Spot (continued)
If you’re using your CLEAR Spot click
Page.
CLEAR Spot Home Page / Wi-Fi Settings / Basic
Use this tab to view and change the basic wi-fi settings of your CLEAR Spot.
here to open the CLEAR Spot Home
Enable Wi-Fi: This setting is defaulted to “enable.” You may disable this setting if you only wish
to use the CLEAR Spot tethered to your computer. You will not be able to access the internet via
wi-fi with this setting disabled.
Network Name (SSID): Shows the CLEAR Spot wi-fi network name (SSID), which is broadcast
by the CLEAR Spot, to allow wi-fi-enabled devices to identify and connect to it.
Authentication: Select the wi-fi security type that is used by the CLEAR Spot. Use the wi-fi
security settings to password-protect access to your CLEAR Spot wi-fi network. WPA provides
the most robust level of wi-fi security, but older devices may not support it. WEP is supported by
virtually all wi-fi devices. Check your device’s user manual to find out which types of security are
supported.
Encryption: Select the type of encryption that is used by the CLEAR Spot.
Password Type: Select the type of password that is used by the CLEAR Spot.
Password: View and change the password needed to access the CLEAR Spot’s wi-fi network.
Click “APPLY” when you’re ready to change the basic wi-fi settings.
If you don’t want to make any changes to the basic wi-fi settings, click “CANCEL”.
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Manage your CLEAR Spot (continued)
If you’re using your CLEAR Spot click
Page.
CLEAR Spot Home Page / Wi-Fi Settings / Advanced
Warning: This tab includes settings that could negatively impact the performance of the CLEAR Spot, if set incorrectly.
These settings should be modified only by advanced users or if directed by CLEAR Customer Care.
The Wi-Fi Settings / Advanced Tab displays advanced wi-fi settings of the CLEAR Spot.
here to open the CLEAR Spot Home
Wireless Settings:
Broadcast SSID: This setting is defaulted to “enable.” You may disable this setting if you do not
wish other devices to see your CLEAR Spot wi-fi network in their list of available wireless
networks. Others still can connect to your CLEAR Spot wi-fi network, if you give them the name
of the CLEAR Spot wi-fi network and wi-fi password.
Radio Channel: Shows the channel number being used by the CLEAR Spot. Select “Auto” for
the CLEAR Spot automatically to choose the best available channel; or select a specific channel
(from the drop-down box).
Working Mode: View and change the type (802.11b only, 802.11g only, or all) of
wi-fi-enabled devices that can connect to the CLEAR Spot wi-fi network. Select 802.11g only for
the highest performance. To determine which wi-fi standard your device uses, refer to the
device’s user manual.
RTS Threshold: A Request to Send (RTS) threshold whose feature can control the traffic flow,
especially when there are many devices connected. Set the packet size (256 to 2432 bytes)
threshold.
Fragmentation Threshold: Set the packet length (256 to 2432 bytes) for Fragmentation
Threshold. When the transmission of the packet length exceeds the range, the packet will be
segmented.
Beacon Period: Adjust the beacon interval (15 to 3000 milliseconds). The beacon interval tells
receiving devices on the CLEAR Spot wi-fi network how long they can wait in low-power mode
before waking up to handle the beacon.
DTIM Interval: Set the number of AP Beacons between each DTIM (Delivery Traffic Indication
Message).
CTS Protect Mode: This protects transmission from interference. This is preset to Auto Mode.
Preamble Length: Set the Preamble Length, if any.
Transmission Power: Change the transmission power, if any.
Access Control List Settings: Allows you to change what type of System Default, if any.
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Click “APPLY” when you’re ready to change the advanced wi-fi settings.
If you’re using your CLEAR Spot click
Page.
If you don’t want to make any changes, click “CANCEL”.
Manage your CLEAR Spot (continued)
CLEAR Spot Home Page / Wi-Fi Settings / WPS
Warning: This tab includes settings that could negatively impact the performance of the CLEAR Spot, if set incorrectly.
These settings should be modified only by advanced users or if directed by CLEAR Customer Care.
The Wi-Fi Settings / WPS Tab allow you to configure your devices that support Wi-Fi Protected
Setup.
here to open the CLEAR Spot Home
Wi-Fi Protected Setup:
Enable WPS: Wi-Fi Protected Setup (WPS) could allow users to fetch an AP wireless
configuration, which includes SSID, Security Method and Key).
PBC Mode: Process WPS by Pushing Button method.
PNI Mode: Process WPS by PIN code method (AP and station share the PIN code).
PBI Code: Input PIN is generated from the station if PIN Mode is selected.
Click the checkout next to “Enable WPS” to enable and apply this feature. Uncheck the box if you
want to disable the feature.
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Manage your CLEAR Spot (continued)
If you’re using your CLEAR Spot click
Page.
CLEAR Spot Home Page / Advanced Settings / 4G Information
Use this tab to view current status of the 4G connection of your CLEAR Spot. The 4G status may be one of
the following: Not Connected, Searching, Connecting and Connected.
here to open the CLEAR Spot Home
Signal: Displays the actual signal strength at your current location and is composed of Received
Signal Strength Indicator (RSSI) value and Carrier-to-Interference Noise Ratio (CINR) value.
Tower: Depends on the Tower to which the CLEAR Spot is connected.
Frequency: Displays the center frequency of the 4G channel being used by the CLEAR Spot
device.
RSSI Ant1: Antenna1 Strength Indicator (RSSI) value.
RSSI Ant2: Antenna2 Strength Indicator (RSSI) value.
CINR Ant1: Antenna1 Carrier-to-Interference Noise Ratio (CINR) value.
CINR Ant2: Antenna2 Carrier-to-Interference Noise Ratio (CINR) value.
Neighbor List: Displays the BSID, Preamble, Frequency, Bandwidth and NAP ID information.
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Manage your CLEAR Spot (continued)
If you’re using your CLEAR Spot click
Page.
CLEAR Spot Home Page / Advanced Settings / Firewall
Warning: This tab includes settings that could negatively impact the performance of the CLEAR Spot, if set incorrectly.
These settings should be modified only by advanced users or if directed by CLEAR Customer Care.
A firewall can be used to help protect your CLEAR Spot wi-fi network from unauthorized access. A
firewall also helps manage authorized access from the Internet to your CLEAR Spot.
here to open the CLEAR Spot Home
Enable Firewall: Allows user to enable and disenable Web Login from Internet, if necessary. Un-
check the box to disable the firewall setting for your CLEAR Spot. By default, this feature is
selected.
Enable Web Login from Internet: Allows user to enable Web Login from Internet (only works
with https), if necessary.
Web Login Port from Internet: Allows user to set the Web Login Port from Internet. Choose a
port number with which to connect when logging in from a network other than your own. The
default is 8080.
Enable ping from Internet: Check the box to enable your CLEAR Spot to respond to a ping from
the Internet. This option should be enabled to allow testing only. It should not be left enabled.
Click “APPLY” when you’re ready to change the firewall settings.
If you don’t want to make any changes to the firewall settings, click “CANCEL”.
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Manage your CLEAR Spot (continued)
If you’re using your CLEAR Spot click
Page.
CLEAR Spot Home Page / Advanced Settings / Router
Warning: This tab includes settings that could negatively impact the performance of the CLEAR Spot, if set incorrectly.
These settings should be modified only by advanced users or if directed by CLEAR Customer Care.
On the Advanced Settings / Router Tab, you can view and change router settings of the CLEAR Spot.
here to open the CLEAR Spot Home
Click on the setting options (Internet Protocol, Dynamic DNS, Universal PnP, DMZ Host, Port
Forwarding, DHCP Server, DHCP Lease Reservation, or DHCP Lease Status) to expand the
screen and see the available fields.
Internet Protocol: Use these fields to configure a custom DNS Server.
Enable OpenDNS: Enable the OpenDNS Servers for DNS queries. Please refer to
www.opendns.com for more information.
OpenDNS Server 1: Set the primary OpenDNS Server of the present connection.
OpenDNS Server 2: Set the secondary OpenDNS Server of the active connection.
Dynamic DNS (Domain Name Service): This is a mechanism used for translating host names
for network nodes into IP Addresses in real time. Use these fields to configure a Dynamic DNS
service.
Enable DDNS: Allows you to enable Dynamic DNS.
DDNS Service Provider: Select the type of service provider that is used.
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Manage your CLEAR Spot (continued)
CLEAR Spot Home Page / Advanced Settings / Router (continued)
Universal PnP: Universal Plug and Play (UPnP) Internet Gateway Device (IGD) is a protocol that
simplifies device connection and network implementation. When this option is enabled, certain
Windows applications would setup the Port Forwarding rule dynamically.
Enable UPnP IGD: Allows you to enable UPnP IGD, if any.
DMZ Host: Put a device connected to the CLEAR Spot in the DMZ (Demilitarized Zone) so that
the device can be accessed by external hosts.
Configuring this option requires entering the IP Address of the host.
Port Forwarding: This allows you to forward specific external ports to host devices connected to
the CLEAR Spot.
Add: Enter the host IP Addresses and the port to be forwarded in order to set up the route.
Delete: Select items to delete in order to cancel the route.
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Manage your CLEAR Spot (continued)
CLEAR Spot Home Page / Advanced Settings / Router (continued)
DHCP Server: Dynamic Host Configuration Protocol (DHCP) is used to automatically assign IP
addresses and configuration information to wi-fi clients, thereby greatly simplifying network set up.
Use these fields to configure your CLEAR Spot’s DHCP Server.
Enable DHCP Server: Click the box to enable the service.
DHCP Server IP Address: Set the Internet Protocol (IP) address (in decimal format) used
to locate and access the CLEAR Spot on the local wi-fi network the CLEAR Spot creates.
DHCP Starting IP Address: Set the first IP address (in decimal format) assigned by the
DHCP server, in dotted decimal format. It must be greater than the IP address value of the
gateway.
DHCP Ending IP Address: Set the final IP address (in decimal format) assigned by the
DHCP server. If the DHCP server runs out of DHCP addresses, users cannot access
network resources. If this happens, increase the Ending IP or decrease the Lease Time.
DHCP Lease Time: Set the time that a network computer remains connected to the
gateway using its currently assigned IP address. At the end of this time, the DHCP server
renews the lease or assigns the computer a new IP address.
DHCP Lease Reservation: Use these fields to reserve a specific IP address for a device.
Add: Enter the Host Name, MAC Address and IP Address to reserve a specific IP address
for the CLEAR Spot.
Delete: Select items to delete.
DHCP Lease Status:
Refresh: Refreshes the DHCP Lease Status periodically.
Auto-Refresh: Auto-refreshes the DHCP Lease Status periodically.
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Manage your CLEAR Spot (continued)
If you’re using your CLEAR Spot click
Page.
CLEAR Spot Home Page / Advanced Settings / System
Use this tab to view and change system settings of the CLEAR Spot.
here to open the CLEAR Spot Home
Click on the setting options (User Interface, Power Management, LCD Management, or System
Buzzer) to expand the screen and see the available fields.
User Interface: Change the refresh interval.
Web UI Refresh Interval: Change the Web UI (CLEAR Spot Home Page Refresh
Interval). The default setting is 3 seconds.
Power Management: Change the power management settings.
Power Saving Time: Change the Power Saving Time. The default setting is 30 minutes.
LCD Management: Change settings for the LCD Screen.
LCD Backlight Timeout: Change the LCD Backlight Time-out setting value.
System Time Display Format: Change the type (12 hour or 24 hour) of System Time
Display.
Wi-Fi Password Display: Enabling this means the wi-fi password will appear on the LCD
screen.
System Buzzer: Mute or unmute the system buzzer.
System Buzzer: Mute or unmute the system buzzer.
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Manage your CLEAR Spot (continued)
If you’re using your CLEAR Spot click
Page.
If you’re using your CLEAR Spot click
Page.
CLEAR Spot Home Page / Advanced Settings / Device Log
The Device Setup/Device Log Tab shows the history of actions by the CLEAR Spot and connected
devices such as connections and disconnections. Logs are a great way to find out what your CLEAR
Spot is doing and its activities.
here to open the CLEAR Spot Home
Export Log File: Allows user to export the log files to text files.
Filter: Allows user to select the type of system log filter to use.
Level: Allows user to change the level of system log.
CLEAR Spot Home Page / Help / About
Use this tab to view system settings of the CLEAR Spot.
here to open the CLEAR Spot Home
Product Name: Displays the product name of the CLEAR Spot.
Model ID: Displays the Model ID of the CLEAR Spot.
Wi-Fi MAC Address: Displays the Wi-Fi MAC address of the CLEAR Spot.
4G MAC Address: Displays the 4G MAC address of the CLEAR Spot.
Hardware Version: Displays the hardware version of the CLEAR Spot.
Software Version: Displays the software version of the CLEAR Spot.
GPL Source Link: Opens a new window to an online GPL Source website.
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Manage your CLEAR Spot (continued)
CLEAR Spot Home Page / Regulatory
Use this tab to view the Federal Communication Commission Interference Statement for the CLEAR
Spot.
CLEAR Spot Home Page / Glossary
Use this tab to view the definitions used in the CLEAR Spot.
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Manage your CLEAR Spot (continued)
CLEAR Spot Home Page / Online Support
Use this tab to view the definitions used in the CLEAR Spot.
CLEAR Spot Home Page / Help
The Help Link (on the top right of the CLEAR Spot Home Page) is context-sensitive and displays
helpful tips that are relevant to the tab you are viewing.
If you need help, click Help and a window with helpful tips relevant to the page you’re viewing will
open. Similar Help windows are available for all the Tabs within the CLEAR Spot Home Page.
For example, if you’re viewing the Summary page and click “Help,” you’ll see helpful explanations
about items relating to the Summary page.
Device Summary Help for Device Summary
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Additional Use Case Information
For additional convenience, you can use the USB Cable to connect the CLEAR Spot to a compatible
(Windows® 7, Windows® Vista®, Windows® XP, or Mac® OS X 10.4 X or higher based) computer
(also known as tethering) when:
You need to charge the CLEAR Spot battery, but you don’t desire to use the Wall Charger, or it is
unavailable.
The computer you’re using doesn’t have wi-fi capability.
You want to block others from using your CLEAR Spot wi-fi network.
To connect the CLEAR Spot to your computer:
Insert the large end of the USB Cable to an available USB port on your computer.
Insert the smaller end of the USB Cable into the USB Port on the side of the CLEAR Spot.
When using your computer connected to the CLEAR Spot, via the USB Cable, you also can use the
CLEAR Spot wi-fi network, to share with up to eight other devices.
You can use your CLEAR Spot connected to your computer, via the USB Cable without needing to
download any additional drivers. Under Windows 7 and Windows Vista the required drivers are
already built into the operating system and once the device is enumerate (discovered) by Windows it
will work automatically. Under Windows XP the CLEAR Spot will need to load a driver for the device
to function properly. For most users this process will happen automatically with no user intervention
required. However, for users that have disabled Autoplay functionality the installation process will
need to be initiated manually.
Manually Installing under Windows XP:
For most Windows XP users the CLEAR Spot driver will be automatically installed when the cable is
connected to your computer. However, for some users that have disabled the Autoplay option you
will need to manually launch the Setup Application.
To manually launch the Setup Application:
Double click on My Computer
Double click on the CLEAR Spot 4G Drive icon (depending on your machine configuration this
may launch the setup process).
Double click on the Clearwire Icon
Installation is completely silent and after approximately 60 seconds should be complete. To verify
that the installation completed correctly either attempt to use the Internet using your CLEAR Spot or
bring up Device Manager and verify that a CLEAR Spot 4G device is listed in your Network adapter
list.
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Quick Tips
Extend the CLEAR Spot Battery Life
Use the CLEAR Spot Home Page to go to Wi-Fi Settings/Advanced decrease the wi-fi network
range.
Maximize security of the CLEAR Spot
Use the CLEAR Spot Home Page Setup Wizard to change the admin password required to log in
and manage your CLEAR Spot.
Use the CLEAR Spot wi-fi network name and password. You can access your CLEAR Spot
Home Page without being connected to the Internet. Click here to open the CLEAR Spot Home
Page.
Use the highest level of wi-fi security your wi-fi-enabled devices support Go to the Help feature in
your CLEAR Spot Home page for instructions.
Change the Default Time Zone from Central Time
Use the CLEAR Spot Home Page / Device Setup / Device Time to change the default time zone to
the desired time zone.
Ensure your devices recognize your CLEAR Spot
Make sure you are using the correct CLEAR Spot wi-fi network name and password. They can
be found on the CLEAR Spot LCD screen. If the LCD screen is blank, briefly press the Power
button and the CLEAR Spot wi-fi network name and password will be displayed.
Make sure you have not “disabled” the SSID Broadcast setting. If you set “SSID Broadcast” to
disable, other users will not see your CLEAR Spot wi-fi network name in the list of available
wireless networks. To make sure SSID Broadcast is on, go into the Wi-Fi Settings / Advanced
tab of the CLEAR Spot Home Page.
Make sure the wi-fi-enabled devices with which you are trying to share are within range of your
CLEAR Spot – usually within 100 - 150 feet.
Facilitating your ability to browse the Internet
First, verify that your CLEAR Spot is receiving the CLEAR 4G signal.
The CLEAR Spot LCD screen indicates the CLEAR 4G signal strength.
When indoors, the best locations to try are near a window and away from other electronic devices.
Important Message from CLEAR
If your browser is stuck on a message from CLEAR, follow the on-screen instructions to view the
message and provide any requested information.
If your account is past due, click the option to make a payment. You also can make a payment
through our automated payment system, by calling 888-888-3113 and selecting option 2.
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Quick Tips (continued)
Reset
Ensure you can share your CLEAR Spot
It’s easy to share your CLEAR Spot with up to eight devices at the same time. Make sure you are
using the correct CLEAR Spot wi-fi network name and password. They can be found on the CLEAR
Spot LCD screen. If the LCD screen is blank, briefly press the Power button and the CLEAR Spot wifi network name and password will be displayed.
Give your friends and colleagues your CLEAR Spot wi-fi network name and password.
Make sure the devices with which you are trying to share are within range of your CLEAR Spot –
usually within 100-150 feet.
Make sure you have not “disabled” the SSID Broadcast setting. If you set “SSID Broadcast” to
disable, other users will not see your CLEAR Spot in the list of available wireless networks. To
make sure SSID Broadcast is on, go into the Wi-Fi Settings / Advanced tab of the CLEAR Spot
Home Page.
Make sure the devices they are trying to connect to your CLEAR Spot are not blocked.
If you are sharing the CLEAR Spot wi-fi network with other devices and you turn your CLEAR Spot
off, other devices connected to your CLEAR Spot won’t be able to access the Internet.
Resetting your Admin Password
If you changed your Admin Password and can’t remember it, you can reset your CLEAR Spot to the
factory settings.
Warning: Resetting your CLEAR Spot will reset ALL of the settings, including your wi-fi network
name and password.
Reset by simply inserting a sturdy thin object into the hole next to the mute button on the right side of
the CLEAR Spot for five seconds.
Your Admin Password will be reset to “admin” and your wi-fi network name and password will display
on the LCD screen.
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Other Information
Accessories
There are a variety of accessories available for the CLEAR Spot, including a protective Carry
Case, Batteries, Micro USB Cables, Wall Chargers and a Car Charger. Visit any CLEAR Retail
Store nationwide to learn more and to purchase the accessories you need.
Technical Specifications
Dimensions: 3.4” x 3.4” x .7”
Weight: 4.44 oz
LCD Screen Size: 1.25” x 1.56”
Compatibility: Works with any wi-fi-enabled device
Radio Standards:
o Wi-Fi: 802.11b and 802.11g
o WiMAX: 802.16e-2005
Wi-Fi Security:
o WEP
o WPA-Personal TKIP & AES-CCMP (Pre-Shared Key or WPA-SK)
o WPA2-Personal TKIP & AES CCMP (WPA2-PSK)
o WPA+WPA2-Personal TKIP & AES CCMP (WPA+WPS2-PSK)
Advanced Networking:
o Port Forwarding
o DMZ Support
o MAC Filtering
USB Tethering Support: RNDIS (Ethernet over USB)
Battery Information: 2200 mAH
Usage Time: Up to six hours of continuous use*
Wi-Fi Network Range: Up to approximately 150 feet
Radio Standards: Wi-Fi
*Actual usage time which user experiences between battery charges may vary and is not guaranteed.
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Still need help?
FAQs and Live Chat Support
If you have questions about your CLEAR Spot, please access the FAQs and live chat support at
www.clear.com/support.
Telephone Support
If you still have questions, please call us at 877-956-4056. We provide automated telephone
support 24/7 and live telephone support between 9am and 10pm, local time, seven days a week.
Questions About Your Bill?
When you set up your CLEAR online account, you provided CLEAR with a credit card number to
which CLEAR automatically may bill your charges. However, if you desire to view your bill or to
change the credit card to which your CLEAR charges are billed, it’s easy to do so. If you’re
connected to the Internet, just click here to log in to your CLEAR online account. If you’re not
connected to the Internet, enter https://www.clear.com/my_account/signin.php in your web
browser when you are connected to the Internet.
Important Information Document
Please read “Regulatory” section under the Help tab in your CLEAR Spot Home Page for
regulatory information, safety information and other important disclosures.
Warranty Information
See Section 6(d) of our Terms of Service (at www.clear.com/legal/terms) for warranty details.
Legal Disclosures
CLEAR coverage areas are limited. Actual CLEAR network performance may vary and is not
guaranteed. See Device, Support and other pages at www.clear.com for additional information.
CLEAR, the CLEAR logo and CLEAR Spot are trademarks or registered trademarks of Clearwire
Communications LLC. Other company, product and brand names and trademarks are the
property of their respective owners. © 2011 Clear Wireless LLC. All rights reserved.
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