CLEAR Spot 4G Apollo User Manual
CLEAR Spot 4G (Apollo)
USER GUIDE
SET IT UP 3
WHAT’S IN THE BOX? 3
IMPORTANT BUTTONS / LCD SCREEN INDICATORS / FEATURES 3
USE WITH CARE 3
INSERT AND CHARGE THE BATTERY 4
TURN THE CLEAR SPOT ON 5
CONNECT YOUR DEVICE TO YOUR CLEAR SPOT 5
CONNECT TO THE INTERNET 5
SHARE YOUR CLEAR SPOT 6
MANAGE YOUR CLEAR SPOT 7
CLEAR SPOT HOME PAGE OVERVIEW 7
CLEAR SPOT HOME PAGE / SUMMARY 8
CLEAR SPOT HOME PAGE / DEVICE SETUP / SETUP WIZARD 9
CLEAR SPOT HOME PAGE / DEVICE SETUP / PASSWORD 10
CLEAR SPOT HOME PAGE / DEVICE SETUP / DEVICE TIME 11
CLEAR SPOT HOME PAGE / DEVICE SETUP / RESET DEVICE 11
CLEAR SPOT HOME PAGE / DEVICE UPDATE 12
CLEAR SPOT HOME PAGE / WI-FI SETTINGS / BASIC 13
CLEAR SPOT HOME PAGE / WI-FI SETTINGS / ADVANCED 14
CLEAR SPOT HOME PAGE / WI-FI SETTINGS / WPS 15
CLEAR SPOT HOME PAGE / ADVANCED SETTINGS / 4G INFORMATION 16
CLEAR SPOT HOME PAGE / ADVANCED SETTINGS / FIREWALL 17
CLEAR SPOT HOME PAGE / ADVANCED SETTINGS / ROUTER 18
CLEAR SPOT HOME PAGE / ADVANCED SETTINGS / ROUTER (CONTINUED) 19
CLEAR SPOT HOME PAGE / ADVANCED SETTINGS / ROUTER (CONTINUED) 20
CLEAR SPOT HOME PAGE / ADVANCED SETTINGS / SYSTEM 21
CLEAR SPOT HOME PAGE / ADVANCED SETTINGS / DEVICE LOG 22
CLEAR SPOT HOME PAGE / HELP / ABOUT 22
CLEAR SPOT HOME PAGE / REGULATORY 23
CLEAR SPOT HOME PAGE / GLOSSARY 23
CLEAR SPOT HOME PAGE / ONLINE SUPPORT 24
CLEAR SPOT HOME PAGE / HELP 24
ADDITIONAL USE CASE INFORMATION 25
QUICK TIPS 26
EXTEND THE CLEAR SPOT BATTERY LIFE 26
MAXIMIZE SECURITY OF THE CLEAR SPOT 26
CHANGE THE DEFAULT TIME ZONE FROM CENTRAL TIME 26
ENSURE YOUR DEVICES RECOGNIZE YOUR CLEAR SPOT 26
FACILITATING YOUR ABILITY TO BROWSE THE INTERNET 26
1
IMPORTANT MESSAGE FROM CLEAR 26
ENSURE YOU CAN SHARE YOUR CLEAR SPOT 27
RESETTING YOUR ADMIN PASSWORD 27
OTHER INFORMATION 28
ACCESSORIES 28
TECHNICAL SPECIFICATIONS 28
STILL NEED HELP? 29
FAQS AND LIVE CHAT SUPPORT 29
TELEPHONE SUPPORT 29
QUESTIONS ABOUT YOUR BILL? 29
IMPORTANT INFORMATION DOCUMENT 29
WARRANTY INFORMATION 29
LEGAL DISCLOSURES 29
2
Set It Up
Mute Switch
Micro-USB Port
A. Signal Strength
A B C D E F
LCD Screen
What’s in the Box?
CLEAR Spot 4G Personal Hotspot Battery Wall Charger Micro- USB Cable Quick Start Guide
Important Buttons / LCD Screen Indicators / Features
G
Power Button
B
H
The LCD Screen displays important information about the CLEAR Spot.
The Power Button turns the CLEAR Spot 4G Personal Hotspot (CLEAR Spot) on and off.
The Mute Switch is used to turn on and off sounds (such as alerts) from the CLEAR Spot.
Use the Micro-USB Port with the Wall Charger or to connect the CLEAR Spot to your computer.
B. 4G Status
C. Number of Connected Users
D. USB Status
E. Battery Status
F. Time
G. Network Name / Password
H. Amount of Data Transferred /
Connection Duration
Use with Care
Position the CLEAR Spot on a clean, flat, secure surface and do not drop the CLEAR Spot.
Keep the CLEAR Spot away from other devices that produce electromagnetic waves.
Keep the CLEAR Spot out of direct sunlight.
Do not throw or dismantle the CLEAR Spot.
Keep the CLEAR Spot and battery cool.
Keep pets and children from playing with the CLEAR Spot.
Do not immerse the CLEAR Spot or the battery in water or other liquid.
Make sure your hands are dry before handling the CLEAR Spot or any of the included items.
Don’t apply adhesives to the CLEAR Spot. They may cause the CLEAR Spot to overheat and
may alter the antenna’s performance.
Don’t operate the CLEAR Spot while driving.
3
Set It Up (continued)
The battery charge level is critical and the battery should be charged immediately. When
this happens, the CLEAR Spot automatically will turn off.
No battery is in the CLEAR Spot. The CLEAR Spot is connected to the Wall Charger.
The CLEAR Spot is connected via the USB Cable. The battery is charging
The battery is low.
Five bars indicate the battery is fully charged.
To use the Wall Charger, plug the small end of
electrical outlet.
To charge the CLEAR Spot battery through
Cable into the CLEAR Spot and plug the large
computer.
Insert and Charge the Battery
The battery comes partially charged, so you can use your CLEAR Spot right away. Remove the
battery cover, slide in the battery so the pins align and replace the battery cover.
The CLEAR Spot battery is easy to charge.
the Micro-USB Cable (USB Cable) into the
your computer, plug the small end of the USB
CLEAR Spot, plug the large end into the Wall
Charger, and plug the Wall Charger into an
end into an available USB Port on your
You can use the CLEAR Spot while charging the battery.
When the battery is fully charged, you’ll see five bars on the LCD screen.
It takes approximately three hours to fully charge a battery that has no charge.
The LCD screen displays icons, depending on the battery charge level. The chart below illustrates
the icons, as well as the descriptions of the different battery conditions.
Icon Description
When charging when the device is off, the LCD screen shows . When charging when the device
is on, the device will show the following icon .
4
Turn the CLEAR Spot On
Connect your laptop to the CLEAR Spot wi-fi network
password. If the LCD screen is blank, briefly press the
Power Button to illuminate the screen.
Network Name
Password
The first time you connect to the Internet, using your
We recommend you use a laptop to set up your CLEAR Spot.
With the battery in your CLEAR Spot, press and hold the Power Button for three seconds to turn the
CLEAR Spot on.
While the CLEAR Spot is searching for the CLEAR 4G network, the LCD screen displays a message
that reads, “4G status: Searching”.
Once the CLEAR Spot is connected to the CLEAR 4G network, the LCD Screen displays the signal
strength (five bars indicate an excellent signal) and a message that reads “4G status: Connected”.
The wi-fi indicator appears on the LCD screen when the CLEAR Spot is ready for your laptop and / or
other wi-fi-enabled devices (collectively, “device”).
When indoors, place the CLEAR Spot near a window or outside wall to receive the best signal. The
CLEAR Spot wi-fi network range is approximately 100 – 150 feet, so you don’t have to be next to the
CLEAR Spot to connect your device.
If you’re connected to the Internet, click here to log in into your CLEAR online account and to use the
CLEAR network diagnostics tool to help optimize the CLEAR 4G signal. If you’re not connected to
the Internet, enter https://www.clear.com/my_account/signin.php in your web browser when you are
connected to the Internet.
Connect your device to your CLEAR Spot
and follow the instructions on the LCD screen, which
shows the CLEAR Spot wi-fi network name and
On your laptop, view the list of available wireless networks. Select the CLEAR Spot wi-fi network
and, when prompted, enter the password. Your device will display a message indicating it has
connected to your CLEAR Spot wi-fi network.
Connect to the Internet
CLEAR Spot, you’ll be directed to a web page to
review your rate plan information, set up your CLEAR
online account, and read and accept the CLEAR
Terms of Service.
Congrats! You’re ready for INTERNET AWESOMENESS!
5
Set It Up (continued)
Share your CLEAR Spot
It’s easy to share your CLEAR Spot with up to eight wi-fi-enabled devices at the same time.
Give your colleagues and friends your CLEAR Spot wi-fi network name and password.
Make sure the devices with which you want to share are within range of your CLEAR Spot – usually
within 100 - 150 feet.
If you are sharing the CLEAR Spot wi-fi network with other devices and you turn the CLEAR Spot off,
the other devices won’t be able to access the Internet.
If you changed the CLEAR Spot wi-fi network name and password, you easily can reset them.
Use the reset button on the CLEAR Spot.
o Instructions are in the “Quick Tips / Resetting your Admin Password” section of the Online
User Guide. Click here to jump to the Quick Tips section for more information and
instructions.
Use the “Device Setup / Reset Device” Tab of the CLEAR Spot Home Page.
o Instructions are in the “Manage Your CLEAR Spot / Device Setup / Reset Device” section
of the Online User Guide. Click here to jump to the Manage Your CLEAR Spot section for
more information and instructions.
6
Manage your CLEAR Spot
Use the Setup Wizard to set up your
Change the CLEAR Spot wi-fi network
And more!
CLEAR Spot Home Page Overview
It’s easy to manage your CLEAR Spot. With the CLEAR Spot Home Page, you can:
CLEAR Spot.
name and password.
Change settings, such as network
signal range, security settings, and
settings to help conserve the battery
charge.
View signal strength and battery
charge level.
View connection time and the amount
transmitted.
When using your CLEAR Spot, enter http://clearspot or http://192.168.15.1 in your web browser to
open the CLEAR Spot Home Page.
To login to the CLEAR Spot Home Page, you’ll need to enter a password. The default password is
“admin”.
On the top right of each page, you can view the number of connected users (i.e., devices)
, the CLEAR Spot signal strength , and the battery charge condition
.
Just below the connected users, signal strength and battery icons, you’ll see a Help link. If you need
help, click Help and a window with helpful tips relevant to the page you’re viewing will open. You can
also find the same feature to the side navigation bar on the left-hand side under Help.
The Navigation Bar appears on the left side of every page of the CLEAR Spot Home Page. You can
click:
LOGOUT: To log out of the CLEAR Spot Home Page.
Summary: To view the Summary tab. This tab will display the current device settings.
Device Setup: To view the Device Setup tab. This tab will display and give you access to launch
the Device Wizard, display and change Password, Device Time, Device Name and perform a
Device Reset.
Device Update: To view the Device Update tab where you can see if there are any software
updates.
Wi-Fi Settings: To view the Wi-Fi Settings tab. This tab will display and give access to your
Basic/Advanced wi-fi settings and Wi-Fi Protected Setup.
Advanced Settings: To view the Advanced Settings tab. This tab will display and give access to
4G stats, Firewall, Router, System and Device Log.
Help: To view the Help tab. This tab will display and give access to Device summary, Regulatory
disclosure, Glossary and direct access to the CLEAR support page.
7
RECONNECT: To reconnect the CLEAR Spot, if you’ve lost your connection to the network.
Current Device Settings:
measurement of signal effectiveness
CLEAR Spot.
If you’re using your CLEAR Spot click here to
On the bottom right of every CLEAR Spot Home, you can click CLEAR Support. This link opens a
new window (http://www.clear.com/support) where you can access a variety of resources such as:
Forum Discussions, Frequently Asked Questions, Live Chat Support, Downloads available for your
CLEAR Spot and login to your CLEAR online account.
We recommend bookmarking the CLEAR Spot Home Page for easy reference.
Manage your CLEAR Spot (continued)
CLEAR Spot Home Page / Summary
The Summary Tab displays helpful information about your CLEAR Spot.
4G Status: Shows the current status of
the 4G connection. The status may be
one of the following: Connected,
Searching, Connecting, and Not
Connected.
Signal: Shows the CLEAR Spot signal
strength at your current location. Signal
Strength is composed of:
RSSI (Received Signal Strength
Indicator): Displays power present
in the radio signal (RSSI) of the
active connection.
CINR (Carrier-to-Interference
Noise Ratio): Displays a
Tower: Shows the tower to which the
CLEAR Spot is connected.
Frequency: Shows the center frequency
of the 4G channel being used by the
for the active connection.
open the CLEAR Spot Home Page.
Network Name (SSID): Shows the CLEAR Spot’s wi-fi network name, which is broadcast by the
CLEAR Spot, to allow wi-fi-enabled devices to identify and connect to it. The wi-fi network name
appears on the LCD screen. The CLEAR Spot wi-fi network name can be changed using the
CLEAR Spot Home Page Setup Wizard. The CLEAR Spot wi-fi network name also can be
changed on the Wi-Fi Settings / Basic Tab.
Wi-Fi Channel: Shows the channel number being used by the CLEAR Spot.
Wi-Fi Range: Shows the current wi-fi network range setting and allows you to set the CLEAR
Spot for best battery life (Short), best wi-fi range (Long), or a balance of each (Medium).
MAC Address: Shows the MAC (Media Access Control) Address (ID) of the CLEAR Spot. A
MAC Address (ID) is a unique serial number burned into network adaptors that identifies them on
a network. The CLEAR Spot has the ability to specify what MAC Addresses are allowed to
connect to its wi-fi network.
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