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Modem M Series
User Manual
34 pgs1.28 Mb0
Quick Start
2 pgs878.55 Kb0
User Manual
3 pgs287.14 Kb0

CLEAR Modem M Series User Manual

CLEAR MODEM (SERIES M)
USER GUIDE
UNDERSTANDING THE LED LIGHTS 31 TO MAXIMIZE SIGNAL STRENGTH 31
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UNABLE TO BROWSE THE INTERNET? 31 CONNECT TO YOUR HOME WIRELESS NETWORK 31 IMPORTANT MESSAGE FROM CLEAR 32
TECHNICAL SPECIFICATIONS 32
FAQS AND LIVE CHAT SUPPORT 32 TELEPHONE SUPPORT 32 QUESTIONS ABOUT YOUR BILL? 32 IMPORTANT INFORMATION DOCUMENT 32 WARRANTY INFORMATION 33 LEGAL DISCLOSURES 33
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Get to Know Your CLEAR Modem – Series M
Signal Strength
What’s in the Box?
CLEAR Modem - Series M Ethernet Cable Power Adapter Quick Start Guide
Informative LED Indicators
The LED indicators are located on the side of the CLEAR Modem – Series M (Modem).
The Signal Strength LEDs indicate the strength of the CLEAR 4G signal (five LEDS lit indicates
an excellent signal).
Use with Care
Do not throw, drop, or dismantle the Modem. Keep the Modem out of direct sunlight. Keep pets and children from playing with the Modem. Do not immerse the Modem in water or other liquid. Make sure your hands are dry before handling the Modem.
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Set up the Modem
Place the Modem on a Flat, Stable Surface
Rotate the foot of the Modem and place it upright on a flat, stable surface.
Do not place the Modem on its side or block the top air vents. The preferred location is near a window and away from obstructions.
Plug in the Cables
1) Plug one end of the Ethernet Cable into the ethernet port on your computer and plug the other end into the Modem.
2) Plug one end of the Power Adapter into the AC Power Port on the Modem and plug the other end into a power outlet.
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Set up the Modem (continued)
As the Modem is searching for the
Move the Modem (not your computer) to another room,
and wait 15 – 20 seconds after the LED lights are solid
ordering a wireless router by logging in to your CLEAR
Connect to CLEAR 4G
After you’ve plugged in the cables, the Modem automatically will search for a CLEAR 4G signal.
CLEAR 4G signal, five LED lights, located on the front of the Modem, will blink sequentially and then in unison. When the Modem is connected to the CLEAR 4G signal, the LED lights will
stop blinking and remain lit.
Note: The number of lights indicates the CLEAR 4G signal strength. For optimal signal strength, you should try different locations for the Modem in order to ensure a minimum of two lights are lit.
It’s best to position the Modem near an outside wall or window, and away from microwaves, cordless phones, wireless routers, and stereo speakers.
If at least two LED lights are not lit, try moving the Modem to another room.
green, in order to obtain the most accurate reading of the CLEAR 4G signal.
To optimize the signal strength in the Modem’s current
location, try turning the Modem by small ¼” increments.
When you find the strongest CLEAR 4G signal,
reconnect the Modem to your computer.
If, for some reason, the room with the strongest
CLEAR 4G signal is not where you want to put the Modem, consider using a longer Ethernet Cable or
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Set up the Modem (continued)
Connect to the Internet
The first time you connect to the internet with your Modem, you’ll be directed to a page to review your rate plan information, complete your CLEAR online account, and read / accept the CLEAR Terms of Service.
Congratulations!
You’re ready for INTERNET AWESOMENESS!
6
Manage Your Modem
If you’re using your Modem
CLEAR Modem Home Page Overview
It’s easy to manage your Modem with the CLEAR Modem Home Page.
Set up your Modem. Change security settings. View signal strength. View and upgrade the Modem firmware. And more!
and are connected to the internet, click here to open the Modem Home Page.
With your computer connected to the Modem, enter http://192.168.15.1 in your web browser in order to open the Modem Home Page.
To log in to the Modem Home Page, you’ll need to enter a password. There are two admin default passwords. Enter “Motorola” first, and if that does not work, enter “CLEAR123”.
It is not required to log in to the Modem Home Page to access the internet. Logging in to the Modem Home Page is required to manage the settings of your Modem.
Note: Making any changes to the settings may adversely affect the performance of the connection to the internet. The Modem works without any additional configuration changes and the information is provided for advanced users.
We recommend bookmarking the Modem Home Page for easy reference.
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Manage Your Modem (continued)
CLEAR Modem Home Page / Wizard
After you’ve logged in to the CLEAR Modem Home Page, you’ll see the Wizard application, which will guide you through the first time configuration of your Modem.
Click “OK” to continue.
CLEAR Modem Home Page / Wizard / Password
Next, you’ll see a screen where you can “Enable Login Password Protection”. Using a password may help prevent unauthorized access to your Modem. CLEAR recommends enabling password protection.
Enter and confirm your new login password and click “Next”.
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CLEAR Modem Home Page / Wizard / Device Time
Next, set the time zone for your current location, and enable or disable “Auto Adjust” for Daylight Savings Time.
Click “Apply” when you’re ready to change the time zone settings for your Modem.
If you don’t want to make any changes to the time zone settings, click “Back”.
CLEAR Modem Home Page / Wizard / Congratulations
You’ll see a congratulations message, indicating you have completed the initial set up of your Modem.
Click “OK” to see the other screens of the Modem Home Page.
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Manage Your Modem (continued)
If you’re using your Modem
CLEAR Modem Home Page / Status / Network
This screen shows the status of the Modem.
and are connected to the internet, click here to open
the Modem Home Page.
WiMAX Radio Interface: Displays the status (enabled / disabled) of the Modem.  WiMAX Radio Overheat: Indicates if the Modem is overheated.  WiMAX Radio Temperature: Displays the current temperate of the Modem.  WiMAX Service Provider: Displays the service provider with whom the Modem is activated.  WiMAX Network State: Displays the operational state of the Modem.  WiMAX Network Status: Displays the status of the Modem on the CLEAR 4G network.  WiMAX Provisioning State: Displays the provisioning state of the Modem.  WiMAX RSSI: Displays the power present in the radio signal (RSSI) of the active connection.  WiMAX CINR: Displays a measurement of signal effectiveness, or CINR, for the active
connection.
WiMAX Downlink Throughput: Displays the downlink bandwidth  WiMAX Uplink Throughput: Displays the uplink bandwidth  WiMAX Packets Received: Shows the number of WiMAX data packets received by the Modem.  WiMAX Packets Sent: Shows the number of WiMAX data packets sent by the Modem.  WiMAX Connection Up Time: Shows the length of time the Modem has been connected to the
CLEAR 4G network.
WiMAX Disconnect Reason: Describes the reason a computer was disconnected from your
Modem.
Gateway Mode: Displays the status of the Gateway Mode.  IP Address: Displays the Internet Protocol (IP) Address used to locate and access your Modem.  IP Subnet Mask: The subnet mask can be used to subdivide the network.  IP Default Gateway: Displays the IP Default Gateway value.  IP Connection: Displays the IP Connection status (ON or OFF).
Firewall: A firewall can be used to help to protect your home network from unauthorized access.
A firewall also helps to manage authorized access from the internet to your Modem.
Lease Obtained: Displays the time your Modem obtained an Internet address from the CLEAR
4G network.
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