CLEAR Modem M Series Quick Start

LET’S GET STARTED

CLEAR Modem (Series M)

SET IT UP (continued)SET IT UP

SET IT UP (continued)

First, take all of the items
out of the box.
Next, rotate the foot
of the CLEAR Modem,
Series M, (Modem),
and place it upright
on a flat, stable surface.

It is best to position the Modem near an
outside wall or window, and away from
microwaves, cordless phones, wireless routers
and stereo speakers.

• Do not place the Modem on its side or block
the top vents

• Do not choose a place that will cause the
vents of the Modem to be blocked
or restricted

• Do not place the Modem within 3 feet of any
microwaves, cordless phones, wireless routers,
stereo speakers, etc., to avoid any frequency
interfererences

Follow the two-step diagram to install the cables:

1. Plug one end of the Ethernet Cable into the
ethernet port on your computer and plug the
other end into the Modem.

2. Plug one end of the Power Adapter into the
AC Power Port on the Modem and plug the
other end into a power outlet.

NOTE: If installing a wireless router during set up,

connect one end of the Ethernet Cable to the
Modem and plug the other end into the internet
port of your wireless router (instead of your
computer). Check the manual for your wireless
router for instructions on how to connect your
computer to the wireless network.

After you’ve plugged in the Ethernet Cable and
plugged your Modem into a power outlet, the
Modem will automatically search for the CLEAR
4G signal.

As the Modem is searching for the CLEAR 4G
signal, five LED lights, located on the front of the
Modem, will blink sequentially and then in unison.
When the Modem is connected to the CLEAR 4G
signal, the LED lights will stop blinking and
remain lit.

NOTE: The number of lights indicates the CLEAR

4G signal strength. For optimal signal strength,
you should try dierent locations for the Modem
to ensure a minimum of two lights are lit.

SET IT UP (continued)

CONNECT TO

QUICK TIPS

HAVE A

If at least two LED lights are not lit, try moving the
Modem to another room.

Move the Modem (not your computer) to another
room, and wait 15-20 seconds after the LED lights
are solid green for an accurate reading of the
CLEAR 4G signal.

To optimize the signal
strength in the Modem’s
current location, try
turning the Modem by
small 1/4” increments.

When you find the strongest CLEAR 4G
signal, reconnect the Modem to you computer.

If, for some reason, the room with the strongest
CLEAR 4G signal is not where you want to put the
Modem, consider using a longer Ethernet Cable or
ordering a wireless router from clear.com.

THE INTERNET

Every CLEAR customer gets an online account,
where you can easily manage your account and
view or pay your bill.

The first time you connect to the internet with
your Modem, you will need to set up your CLEAR
online account.

Open a new browser, and you’ll see a web
page where you should review your rate plan
information, complete your online account, and
read and accept the CLEAR Terms of Service.

Congratulations! You’re ready for

INTERNET AWESOMENESS

Be sure to check-out our “QUICK TIPS” and

“HAVE A QUESTION?” sections.

UNABLE TO BROWSE THE INTERNET?:

• Try moving the Modem to dierent locations

OTHERWISE, TRY THESE STEPS TO GET ONLINE:

• Turn the Modem o for 15 seconds

• Bypass any power strips and try a diferent

power outlet

• Connect the Modem directly to the computer
bypassing all routers

• Check the connection between the Modem
and computer, make sure the cable fits
securely in the port and restart your computer

CONNECT TO YOUR HOME WIRELESS NETWORK:

• Connect one end of the Ethernet Cable to
the Modem, and plug the other end into the
internet port of your wireless router (instead
of your computer)

• Plug the Power Adapter into the
wireless router

• Configure your computer to connect to the
wireless network - check your wireless router
manual for instructions

BROWSER STUCK?:

• Follow the onscreen instructions to
view the message and provide any
requested information

QUESTION?

Please read the separate “Important Information”
document included with your Modem for
regulatory information, safety information, and
other important disclosures.

If you have questions about your Modem, please
access the online User Guide, FAQs, and live chat
support at www.clear.com/support.

If you still have questions, please call us at
877-956-4056. We provide automated telephone
support 24/7 and live telephone support between
9am and 10pm, seven days a week.

Coverage area limited. Actual CLEAR network performance
may vary and is not guaranteed. See Device, Support,
and other relevant pages at www.clear.com for additional
information. CLEAR and the CLEAR logo are trademarks or
registered trademarks of Clearwire Communications LLC. Other
company, product, and brand names and trademarks are the
property of their respective owners. ©2011 Clear Wireless LLC.
All rights reserved.

CLEAR Modem (Series M) : Part Number : Cl-R-SMM-QSG-1.11