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Modem G Series
User Manual
3 pgs315.75 Kb0
User Manual
28 pgs967.46 Kb0
Quick Start
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CLEAR Modem G Series User Manual

CLEAR MODEM (SERIES G)
USER GUIDE
UNDERSTANDING THE LED LIGHTS 24 TO MAXIMIZE SIGNAL STRENGTH 24 UNABLE TO BROWSE THE INTERNET? 25 CONNECT TO YOUR HOME WIRELESS NETWORK 25 RESET THE MODEM TO THE FACTORY SETTINGS 25 IMPORTANT MESSAGE FROM CLEAR 25
TECHNICAL SPECIFICATIONS 26
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FAQS AND LIVE CHAT SUPPORT 27 TELEPHONE SUPPORT 27 QUESTIONS ABOUT YOUR BILL? 27 IMPORTANT INFORMATION DOCUMENT 27 WARRANTY INFORMATION 27 LEGAL DISCLOSURES 27
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Get to Know Your CLEAR Modem (Series G)
Signal Strength
Network LED
Power LED
What’s in the Box?
CLEAR Modem - Series G Ethernet Cable Power Adapter Quick Start Guide
Informative LED Indicators
The LED indicators are located on the side of the CLEAR Modem – Series G (Modem).
The Signal Strength LEDs indicate the strength of the CLEAR 4G signal (five LEDS lit indicates
an excellent signal).
The Network LED indicates the status of the Modem connection to a computer. The Power LED indicates the Modem is turned on.
Use with Care
Do not throw, drop, or dismantle the Modem. Keep the Modem out of direct sunlight. Keep pets and children from playing with the Modem. Do not immerse the Modem in water or other liquid. Make sure your hands are dry before handling the Modem.
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Set up the Modem
Place the Modem on a Flat, Stable Surface
Rotate the foot of the Modem and place it upright on a flat, stable surface.
Do not place the Modem on its side or block the top air vents. The preferred location is near a window and away from obstructions.
Plug in the Cables
1) Plug one end of the Ethernet Cable into the ethernet port on your computer and plug the other end into the Modem.
2) Plug one end of the Power Adapter into the AC Power Port on the Modem and plug the other end into a power outlet.
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Set up the Modem (continued)
As the Modem is searching for the
Move the Modem (not your computer) to another room,
and wait 15 – 20 seconds after the LED lights are solid
ordering a wireless router by logging into your CLEAR
Connect to CLEAR 4G
CLEAR 4G signal, five LED lights, located on the side of the Modem, will blink sequentially and then in unison. When the Modem is connected to the CLEAR 4G signal, the LED lights will
stop blinking and remain lit.
Note: The number of lights indicates the CLEAR 4G signal strength. For optimal signal strength, you should try different locations for the Modem in order to ensure a minimum of two lights are lit.
After you’ve plugged in the cables, the Modem automatically will search for a CLEAR 4G signal.
It’s best to position the Modem near an outside wall or window, and away from onstructions.
If at least two LED lights are not lit, try moving the Modem to another room.
green, in order to obtain the most accurate reading of the CLEAR 4G signal.
To optimize the signal strength in the Modem’s current
location, try turning the Modem by small ¼”
increments.
When you find the strongest CLEAR 4G signal,
reconnect the Modem to your computer.
If, for some reason, the room with the strongest
CLEAR 4G signal is not where you want to put the Modem, consider using a longer Ethernet Cable or
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Set up the Modem (continued)
Connect to the Internet
The first time you connect to the internet with your Modem, you’ll be directed to a page to review your rate plan information, complete your CLEAR online account, and read / accept the CLEAR Terms of Service.
Congratulations!
You’re ready for INTERNET AWESOMENESS!
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Manage Your Modem
If you’re using your Modem
CLEAR Modem Home Page Overview
It’s easy to manage your Modem with the CLEAR Modem Home Page.
Set up your Modem. Change security settings. View signal strength. View and upgrade the Modem firmware. And more!
and are connected to the internet, click here to open the Modem Home Page.
With your computer connected to the Modem, enter http://192.168.15.1 in your web browser in order to open the Modem Home Page.
It is not required to log in to the Modem Home Page to access the internet. Logging in to the Modem Home Page is required to manage the settings of your Modem.
Note: Making any changes to the settings may adversely affect the performance of the connection to the internet. The Modem works without any additional configuration changes and the information is provided for advanced users.
To log in to the Modem Home Page, you’ll need to enter a password. The default password is “CLEAR123”.
We recommend bookmarking the Modem Home Page for easy reference.
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Manage Your Modem (continued)
If you’re using your Modem
CLEAR Modem Home Page / Home Tab
After you’ve logged in to the CLEAR Modem Home Page, you’ll see the Home Tab, which displays helpful information about the Modem.
and are connected to the internet, click here to open the Modem Home Page.
Signal Meter: Shows the Modem’s signal strength in its current location. Five LEDs lit indicates
an excellent signal.
Current Device Settings:
o Device Software Version: Shows the software version of the Modem, which cannot be
changed.
o WiMAX MAC ID: Shows the MAC ID of the Modem. A Mac ID is a unique serial number
burned into network adaptors that identifies them on a network. The Modem has the ability to specify what MAC IDs are allowed to connect the Modem. The MAC ID can be found on the label on the bottom of the Modem. The MAC ID can’t be changed.
o CINR: Displays a measurement of signal effectiveness, or CINR, for the active connection. o WAN IP Address: Displays the Internet Protocol (IP) Address used to locate and access
your Modem.
o Firewall ON/OFF: A firewall can be used to help to protect your home network from
unauthorized access. A firewall also helps to manage authorized access from the internet to your Modem.
o Device Up Time: Displays the length of time the Modem has been on. o Port Forwarding ON/OFF: Port forwarding enables you to direct incoming traffic to
specific LAN hosts (computers on your network) based on the protocol and port number. Port Forwarding is used to play Internet games or provide local services (such as web hosting) for a LAN group.
The other tabs (Device Status, Basic, and Advanced) appear on all screens of the CLEAR Modem Home Page.
At the bottom of every tab of the Modem Home Page, you can click:
Logout: To log out of the Modem.  Reboot: To turn the Modem off and turn it back on.  Reconnect: To reconnect to the Modem, if you’ve lost your connection.
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