Value Pack
2 in 1 Steam Cleaner
Model: SS-103
Instruction Manual
IMPORTANT SAFETY INFORMATION - READ ALL INSTRUCTIONS BEFORE USING STEAM CLEANER.USE ONLY
AS DIRECTED.
IMPORTANT SAFEGUARDS
PLEASE READ CAREFULLY
When using an electric appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS STEAM CLEANER
WARNING – DANGER OF SCALDING
CAUTION - To reduce the risk of fire, electric shock, or injury:
1. To provide continued protection against risk of electric shock, connect to properly grounded outlets only.
2. Check that the main voltage corresponds to the voltage indicated on the rating label, specifications are : 220-240V,
50Hz , 1300W
3. This product is designed for domestic use only.
4. Do not use outdoors.
5. Do not leave the Steam Cleaner unattended while switched on. Turn off the switch and unplug the electrical cord when
not in use and before servicing.
6. Do not allow to be used as a toy. Close attention is necessary when used near children, pets or plants.
7. The appliance is not intended for use by young children or infirm persons without supervision.
8. Young children should be supervised to ensure that they do not play with the appliance.
9. Never direct steam towards people, animals or plants, or equipment containing components.
10. Do not immerse the Steam Mop into water or other liquids.
11. Do not use with damaged cord or plug. If the Steam Mop is not working as it should, has been dropped, damaged, left
outdoors, or immersed into water, return it to your place of purchase before continuing use.
12. Do not pull or carry by cord, use cord as a handle, close a door on the cord, or pull cord around sharp edges or corners.
Keep cord away from heated surfaces.
13. Never force the plug into an outlet.
14. Do not use extension cords or outlets with inadequate current carrying capacity.
15. Unplug after use. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
16. Do not handle plug or Steam Cleaner with wet hands or operate without shoes.
17. Do not insert any objects into openings. Do not use if openings are blocked.
18. Do not use without floor cloth in place. Do not use without water in the water tank.
19. When using on stairs use extra caution.
20. Store your Steam Mop indoors in a cool, dry area.
21. Keep your work area well lit.
22. Never put cleaning detergents into the Steam Mop. This will make the operation unsafe and damage the unit.
23. Never block the steam openings of the product or place it on a soft surface, where the steam openings may be blocked.
Keep the steam openings free of lint, hair, and the like.
24. Use only as described in this manual. Use only manufacturer's recommended accessories.
25. This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved.
26. Children shall not play with this appliance
27. The appliance shall not be left unattended while it is connected to the supply mains.
28. The appliance is not to be used if it has been dropped, if there are visible signs of damage or if it is leaking
29. Keep the appliance out of reach of children when it is energized or cooling down.
Save These Instructions
Key Features of This Steam Cleaner
A) HANDLE A
B) Power Switch(O/I) with LED ON/OFF Light
C) Main Body
D) WATER TANK
E) WATER TANK COVER G
F) POWER CORD
G) UPPER CORD WRAP
H) LOWER CORD WRAP F
I ) MOP HEAD
J) Lock Button(On main body)
K) Handle Lock Button
L) MICROFIBER CLOTH PAD H
M) CARPET GLIDER
N) MEASURING CUP K
B
C E
D
J
I
L M N
The following information is provided for service by a qualified electrician only: Rated voltage: 220-240V, 50Hz, 1300W
This appliance must be grounded. Use only the proper type outlet when plugging in the
appliance, do not attempt to override the ground wire feature.
Full SS-103 Breakdown
Thank you and congratulations for choosing the Cleanstar SS-103 Steam Cleaner. The Steam Cleaner is a way of cleaning that is
effective and far more hygienic than conventional methods. The Steam Cleaner achieves a high degree of hygienic and increasing
cleansing power by converting water into steam using a microfiber floor cloth enhancing absorbency. When contact is made with floor
surfaces, dirt and grime can be eliminated in a matter of seconds. Since the Steam Cleaner uses the active power of steam without the
use of detergents or soap, it is environmentally friendly.
When used correctly the Steam Cleaner can kill dust mites and some types of bacteria. To disinfect a specific area, position the steamer
over the area for a minimum of eight seconds. The steam temperature will reach to approximately 90-100°C. Use this procedure to
disinfect floors in bathrooms, showers, around kitchen counters, pet sleeping quarters, etc.
Instructions
The Steam Cleaner is designed to thoroughly clean floor surfaces, such as marble, ceramic, stone, linoleum, sealed hardwood floors
and parquet.
WARNING: On surfaces that have been treated with wax, the wax may be removed by the heat and steam action. Do not use on
unsealed wood floors or let unit stand on any wood floor for an extended period of time. This could cause the wood grain to rise. When
using on vinyl, linoleum or any other heat sensitive floors, use extra caution. Too much heat can melt down glue in the flooring. It is there
for recommended that a sample clean be carried out on an isolated area of the floor. It is also recommended that you check the use and
care instructions of the surface from the floor manufacturer to ensure suitability to steam cleaning.
Steam Mop uses tap water. Residents in areas with hard water, should use distilled water for better performance.
HOW TO ASSEMBLE AND USE
1) Attach the Mop head to the Main Body as follows:
Insert the swivel joint into designated hole in the Main Body until it locks in place with the lock button on the main body (you will hear a
clicking sound).
2) Insert handle down into the body until it locks in place with the lock button on the main body (you will hear a clicking sound).
3) Place the Microfiber Cloth Pad onto the mop head.
4) Fasten the Microfiber Cloth Pad by pulling the cord while pressing on Toggle.
5) When using Steam Mop on carpets, place the mop head (with microfiber cloth) over the Carpet Glider.
NOTE: Do not operate without either Microfiber Cloth in place.
6) Hold the Mop at a 45°angle, open the water tank cover and add the water in the tank
7) Plug into a grounded outlet.
8) Once the unit have been fully assembled and filled with the water, plug in the power cord to a grounded electrical outlet. Power
switch(O/I) is in the OFF(O) position ,turn the power switch(O/I) to the ON(I) position. Wait approximately 20-35 seconds, the Mop will
Start emitting steam . To stop emitting steam, turns the Power Switch(O/I) to the OFF(O) position.
9) Slowly pass over surface to be cleaned. It is recommended to sweep or vacuum floor prior using the steam cleaner.
NOTE: It is recommended that another high wattage appliance is not operated on the same circuit to avoid a circuit overload.
CAUTION: To sanitize an area of your floor, leave the steam cleaner over an area for a minimum of 8 seconds, but no longer than 50
seconds. Leaving the Steam cleaner in a stationary position for a longer period than recommended may cause the build up of a pale
residue. This residue can be removed by using a decalcifying product or with a few drops of vinegar. (See troubleshooting guide)
WARNING: NEVER run the Steam Cleaner without water. NEVER direct steam at any person or animal. Use the Steam Cleaner
on sealed hard floor only.
10) When you finish your cleaning, unplug power cord from outlet, empty the water tank, carefully remove the cloth pad from the head,
wind Power Cord around the Cord Wrap and store it upright in a dry area or hang by the storage hook.
CAUTION: The Cloth Pad may be very hot.
CLEANING AND MAINTENANCE
WARNING: BE SURE THAT THE UNIT IS DISCONNECTED FROM THE POWER OUTLET WHEN PERFORMING CLEANING OF
THE STEAM CLEANER
Drain the remaining water in the tank and clean the tank after every use.
How to decalcify the Water Tank interior:
To clean calcium deposits that build up inside the water tank, add one or two tablespoons of white vinegar to a full water tank, close
the water tank cap and
shake the contents. DO NOT TURN THE STEAMER ON. Let the unit sit for a few hours. Then, empty the water
tank and refill with clean water and empty until it rinses clear.
DO NOT IMMERSE THE STEAM MOP IN WATER.
Cleaning procedure to remove lime scale
If your STEAM MOP begins to produce steam more slowly than usual or stops producing steam you may need to remove lime scale.
Lime scale can develop over time on the metal parts and greatly affect the steamers performance. It is necessary to remove lime scale
on a regular basis every 25-50 times you use a full tank of water or at least once a month, especially in areas with hard water. The
frequency of lime scale removal depends upon the hardness of your tap water and how often you use the steam mop.
The STEAM MOP can use tap water. However, in areas with hard water, distilled water should be used for better
performance.
To remove lime scale from the STEAM MOP, please follow these procedure:
By using cleaning solution
1) Prepare a solution of 1/3 white vinegar and 2/3 tap water and add to the water tank.
2) Secure and position of the unit to ensure steam released is aimed away from the floor or surrounding objects and surfaces. Plug
the unit in, turn the unit ON by pressing the Power Switch (O/I)and allow the unit to produce steam until the vinegar/water solution is
used up.
3) Repeat the above procedures as many times as necessary until a normal steam flow rate is achieved.
4) Fill the Water Tank with fresh water and rinse out.
5) Fill the Water Tank with fresh water, attach to the unit and release steam through the system until the Water Tank is empty.
Do not leave the steamer unattended during the lime scale removal process and /or while in use.
Perform a test clean on a suitable isolated area after each lime scale removal to ensure that there is no debris in the
system.
DANGER OF SCALDING !!!!!
Microfiber cloth care:
z Machine wash at 60℃
z Do not bleach
z Do not use fabric softener
TROUBLESHOOTING GUIDE
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY , UNPLUG
APPLIANCE FROM OUTLET BEFORE SERVICING.
Problem Possible Cause Solution
THE UNIT DOSE NOT The unit is not plugged in Make sure the unit is
POWER ON or turned ON plugged into a proper
outlet and the switch is ON(I)
REDUCED STEAM OR Water Tank empty Fill Water Tank
NO STEAM Blocked Steam Nozzle Remove Mop Head and
Clean the Nozzle.
Lime scale deposit Follow Cleaning procedure
In this User’s Guide to remove
lime scale.
STEAM ESCAPES Attachment is not Turn the unit OFF, allow it
FROM CONNECTIONS connected properly to cool down, disconnect
the accessories and reattach
them properly.
Debris or obstructions at Remove the accessory and
the connection points check and clean connection
points.
THE CLEANING CLOTH The cloth gets saturated Remove wet cloth and
BECOMES WET with water replace with a new
cleaning cloth or allow cloth to
cool, then wring out and reattach.
Cleanstar Pty Ltd
ABN: 51 121 002 104 ACN: 121 002 104
59 Radford Road, Reservoir VICTORIA 3073
Phone: (03) 9460 5655 Fax: (03) 9460 5666
Email: sales@cleanstar.com.au
Web: www.cleanstar.com.au
CONDITIONS OF WARRANTY
This document outlines the terms and conditions of warranty for your Cleanstar product. This is an important document that should
be kept with your proof of purchase documents in a safe place for future reference should you require service for your product.
Thank you for purchasing your new Cleanstar product. We are confident this product will give you trouble-free use and excellent service,
provided the operator uses and maintains the product in accordance with the Instruction Manual. Please read the Instruction Manual carefully
before using the product for correct operation and maintenance procedures, and store it in a safe place for future reference.
1. This is a parts and labour warranty against faulty or defective parts, materials or workmanship in manufacturing, when the product is used
and operated in accordance with the Instruction Manual.
2. This product carries a 12 month (1 year) warranty period that commences from the original date of purchase by the first user/purchaser,
and is not transferable.
3. The warranty covers only personal, domestic or household use of the product.
4. This product is not suitable for commercial or industrial cleaning applications and therefore no warranty applies in this case.
5. This warranty only applies to products purchased and used in Australia.
6. At all times during the warranty period, Cleanstar shall, at its sole discretion, determine whether repair, replacement or refund will apply if
the product has a valid warranty claim applicable to it.
7. The repair or replacement of the product under this warranty does not extend the original period of warranty.
8. Please note that this warranty will be voided in the following cases (which are not exhaustive) and the warranty does not
apply to the cost
of replacing any parts of the product resulting from:
• Accidental damage;
• Normal wear and tear;
• Neglect, misuse or physical abuse by the operator, including failure to properly maintain or service;
• Any alterations, modifications or tampering with the product without the prior written consent of Cleanstar;
• Incomplete or improper installation;
• Incorrect, improper or inappropriate operation;
• Insect or vermin infestation;
• Power surges, electrical storm damage or incorrect power supply/voltage;
• Excessive use or use for which this product has not been designed;
• Failure to comply with the operating instructions contained in the Manual supplied with the product;
• If the product is rented;
• If the product is used outside of Australia;
• If the product was serviced or repaired by anyone other than Cleanstar, or one of Cleanstar’s Authorised Service Agents (ASA).
Cleanstar is unable to accept any responsibility under this warranty for any repair work not carried out by an ASA or from the use of
non-genuine parts.
9. This warranty does not cover service calls, travelling time or consumable parts such as belts, dust bags, filters, hose or hose parts, rods
and wands, floor tools, mop pads, brushes and accessories, motor brushes and other like consumable items, unless defective in
manufacture. In order to prolong the life of accessories and consumables, regular care and maintenance is recommended.
10. Please retain your original proof of purchase which will be required before you can make a claim under this warranty. If proof of purchase
can not be provided at the time of a warranty claim or service, any work carried out on the cleaner is chargeable.
11. Any transportation and delivery costs involved in the repair of defective parts shall be borne by the claimant. In all instances, unless the
product is transported by Cleanstar or a Cleanstar authorised representative, the product is transported at the owner’s cost and risk while
in transit to and from Cleanstar or its ASA.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits conferred by this warranty
are in addition to other rights and remedies under law in respect of the product to which this warranty relates.
TO INQUIRE ABOUT MAKING A CLAIM UNDER THIS WARRANTY, PLEASE FOLLOW THESE STEPS:
a) carefully check the Instruction Manual and the terms of this warranty;
b) have the name and model number of the appliance available;
c) have the proof of purchase available (ie. invoice, receipt, etc) showing where the appliance was purchased from and date of
purchase;
d) call Cleanstar on (03) 9460 5655 to speak to one of our customer service staff.
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