Please fill out at time of installation for future reference.
OPERATION
This manual is furnished with each new model. It
provides necessary operation and maintenance
instructions and an illustrated parts list.
Read this manual completely and understand the
machine before operating or servicing it.
Use the illustrated Parts Lists to order parts. Before
ordering parts or supplies, be sure to have your
machine model number and serial number handy.
Parts and supplies may be ordered by phone or mail
from any authorized parts and service center,
distributor or directly from Cleanmaster.
This machine will provide excellent service. However,
the best results will be obtained at minimum costs if:
• The machine is operated with reasonable care.
• The machine is maintained regularly – per the
maintenance instructions provided.
• The machine is maintained with manufacturer
supplied or equivalent parts.
TABLE OF CONTENTS
MACHINE DATA
Model No.- ____________________________________
Install. Date- ___________________________________
Serial No.-_____________________________________
This machine is intended for commercial use. It is
designed to wet clean carpet and upholstery in a
indoor environment and is not constructed for any
other use. Use only recommended cleaning solutions
and accessory tools.
All operators must read, understand and practice the
following safety precautions.
The following safety alert symbols are used throughout
this manual as indicated in their description:
WARNING: To warn of hazards or unsafe
practices which could result in seve re personal
injury or death.
FOR SAFETY: To identify actions which must be
followed for safe operation of equipment.
The following information signals potentially dangerous
conditions to the operator or equipment.
FOR SAFETY:
1. Do not operate machine:
– Unless trained and authorized.
– Unless operator manual is read and
understood.
– In flammable or explosive areas.
– With damaged cord or plug.
– If not in proper operating condition.
– Unless cord is properly grounded.
– In outdoor areas.
– In standing water.
– With the use of an extension cord.
2. Before operating machine:
– Make sure all safety devices are in place
and operate properly.
3. When using machine:
– Do not run machine over cord.
– Do not pull machine by plug or cord.
– Do not pull cord around sharp edges or
corners.
– Do not unplug by pulling on cord.
– Do not stretch cord.
– Do not handle plugs with wet hands.
– Keep cord away from heated surfaces.
– Report machine damage or faulty operation
immediately.
– Follow mixing and handling ins tructions on
chemical containers.
4. Before leaving or servicing machine:
– Turn off machine.
– Unplug cord from wall outlet.
5. When servicing machine:
– Unplug cord from wall outlet.
– Avoid moving parts. Do not wear loose
jackets, shirts, or sleeves.
– Use manufacturer supplied or approved
replacement parts.
WARNING: Hazardous Voltage. Shock or
electrocution can result. Always unplug machine
before servicing.
WARNING: Flammable materials can cause
an explosion or fire. Do not use flammable
materials in tank(s).
WARNING: Flammable materials or reactive
metals can cause an explosion or fire. Do not pick
up.
GROUNDING INSTRUCTIONS
Machine must be grounded. If it should
malfunction or breakdown, grounding provides a
path of least resistance for electrical current to
reduce the risk of electrical shock. This machine is
equipped with a cord having an equipmentgrounding connector and grounding plug. The
plug must be plugged into an appropriate outlet
that is properly installed in accordance with all
local codes and ordinances. Do not remove
ground pin; if missing, replace plug before use.
PIN
SPP-32321 REXX 120 (03-01) 3
OPERATION
FOR SAFETY:
FOR SAFETY LABEL -
FLAMMABLE MATERIALS -
WARNING: Flammable materials
HAZARDOUS VOLTAGE
WARNING: Hazardous Voltage.
SAFETY LABELS
The safety labels appear on the switch panel of the machine. Replace switch label if any become damaged or
illegible.
Located on switch panel.
Read manual
before ope rating
machine.
LABEL- Located on switch
panel.
Shock or electrocution can
result. Always unplug machine
before servicing.
Located on switch panel.
can cause explosion or fire. Do
not use flammable materials in
tank(s). Flammable materials or
reactive metals can cause
explosion or fire. Do not pick up.
SPP-32321 REXX 120 (03-01) 4
OPERATION
2
4
3
1 11
5
6
7
8
9 10 13 12
MACHINE COMPONENTS
1. Recovery Tank
2. Solution Tank
3. Recovery Tank Lid
4. Solution Tank Lid
5. Vacuum Switch
6. Pump Switch
7. Switch / Safety Label
MACHINE SETUP
1. Carefully check carton for signs of damage.
Report damages at once to carrier. The machine
is shipped fully assembled and is ready for use.
2. Connect hoses and tool to be used (Figure 1).
8. Power Cord Connect
9. Vacuum Hose Connector
10. Latches
11. Recovery Tank Handle
12. Solution Hose Connector
13. 76 mm (3”) Wheels, non-marking
WARNING: Flammable materials can cause an
explosion or fire. Do not use flammable materials
in tank(s).
4. Add a recommended cleaning chemical.
FOR SAFETY: When using machine, follow
mixing and handling instructions on chemical
containers.
Fig. 1
3. Using a clean bucket or hose, fill solution tank
with 15 liters (4 gallons) of hot water, 60° C
(140° F) maximum (Figure 2).
SPP-32321 REXX 120 (03-01) 5
Fig. 2
OPERATION
GROUNDED OUTLET
GROUNDING
ATTENTION: If using powdered cleaning
chemicals, mix prior to adding.
NOTE: If desired, water alone achieves excellent
cleaning results.
5. Plug machine’s power cord into a grounded wall
outlet (Figure 3).
(3 hole)
PIN
Fig. 3
FOR SAFETY: Do not operate machine unless
cord is properly grounded.
FOR SAFETY: Do not operate machine with the
use of an extension cord.
6. Secure recovery tank lid in place.
2. Take carpet cleaning wand in hand and squeeze
valve trigger while moving the tool in short
forward and backward strokes over the carpet
(Figure 5).
Fig. 5
WHILE OPERATING
1. Overlap each path by 50 mm (2 in).
Warning: Flammable materials or reactive
metals can cause an explosion or fire. Do not
pick up.
MACHINE OPERATION
FOR SAFETY: Do not operate machine unless
operator manual is read and understood.
PRE-OPERATION
1. Vacuum carpet and remove other debris with
standard vacuum.
2. Inspect power cord for damage.
CLEANING CARPETS
1. Activate vacuum and pump switches (Figure 4).
2. Periodically check for excessive foam buildup in
recovery tank. Use a recommended foam control
solution to prevent vacuum motor damage.
ATTENTION: Excessive foam buildup will not
activate the float shut-off screen.
3. To clean heavily soiled areas, repeat cleaning
path from a different direction.
4. Empty recovery tank every time water is added to
solution tank.
CLEANING WITH ACCESSORY TOOLS
1. Connect accessory tool hoses to the couplers at
the end of the hoses already attached to the
machine (Figure 6).
Fig. 4
Fig. 6
SPP-32321 REXX 120 (03-01) 6
OPERATION
2. Operate accessory tool as normal (Figure 7).
NOTE: Before cleaning upholstery, always check
cleaning instructions sewn in furniture by
manufacturer.
Fig. 7
3. After cleaning, relieve water pressure from tool
before disconnecting hose. Squeeze trigger for
five seconds after turning switches off.
DRAINING TANKS
DRAINING SOLUTION TANK
1. Turn on vacuum and remove water from solution
tank (Figure 11).
Fig. 11
FREEZE PROTECTION
DRAINING RECOVERY TANK
1. Turn machine off.
2. Disconnect vacuum hose from tank. Release
both latches and lift tank away from machine
(Figure 9).
3. Empty tank by pouring waste out vacuum inlet
(Figure 10).
4. Rinse tank with clean water at the end of the day.
Fig. 9
Fig. 10
1. After draining solution tank as described in step
one in the previous section (DRAINING
SOLUTION TANK), place spare empty-out nozzle
(optional item available – part number SF-09) in
vacuum inlet on vacuum tank and seal with hand
(Figure 11).
Fig. 11
2. Turn on vacuum and pump for 15 seconds. This
will fill the pump and hoses with air and prevent
freezing.
SPP-32321 REXX 120 (03-01) 7
OPERATION
MACHINE MAINTENANCE
To keep machine in good working condition, simply
follow machine’s daily, weekly and monthly
maintenance procedures.
FOR SAFETY: When servicing machine, unplug
cord from wall outlet.
DAILY MAINTENANCE
(Every 4 Hours of Operation)
1. Empty and rinse out recovery tank thoroughly.
2. Remove float shut -off screen from recovery tank
and clean (Figure 13).
MONTHLY MAINTENANCE
(Every 80 Hours of Operation)
1. Lubricate wheels with water resistant oil.
2. Inspect mac hine for water leaks and loose
hardware.
QUARTERLY MAINTENANCE
(Every 250 hours of Operation)
Check vacuum motor for carbon brush wear. Replace
motor if worn to a length of 10mm (0.38”) or less.
STORING MACHINE
1. Before storing machine, be certain to drain and
rinse tanks of all water.
2. Store machine in a dry area in the upright position.
3. Unscrew recovery tank lid to promote air
circulation.
ATTENTION: Do not expose to rain. Store
indoors.
FIG. 13
3. When solution tank is empty, remove and clean
solution filter screen located in the bottom of the
solution tank.
4. Wipe off power cord and check for damage,
replace if necessary. Coil cord neatly after use.
5. Clean machine with an all purpose cleaner and
damp cloth.
WEEKLY MAINTENANCE
(Every 20 Hours of Operation)
1. Inspect vacuum hoses for holes and loose cuffs.
2. Inspect spray pattern for plugging. If plugged,
remove spray tips and soak them in acetic acid
solution for up to six hours. Do not use pointed
objects to unplug tips, damage will occur.
FOR SAFETY: When using machine, follow mixing
and handling instructions on chemical containers.
3. Inspect cord and cord grip for damage. Replace
immediately if damaged.
ATTENTION: If storing machine in freezing
temperatures, be sure that machine and solution
system are completely drained and dry.
RECOMMENDED STOCK ITEMS
Refer to Parts List section for recommended stock
items. Stock items are clearly identified with a bullet
preceding the parts description. See example below:
PART # DESCRIPTION QTY.
• J-30
J-38GRANITE TOP,SOL TANK ROTO GRANITE 1
J-39.5GRANITE HANDLE,WASTE TANK ROTO GRANI 1
J-39GRANITE WASTE TANK, ROTO GRANITE 1
LID, DOME 1
4. Lubricate female hose couplers with lightweight
oil.
SPP-32321 REXX 120 (03-01) 8
OPERATION
TROUBLE SHOOTING
PROBLEM CAUSE SOLUTION
Machine does not operate.
Solution pump does not operate.
Vacuum motor does not
operate.
Poor solution pick-up.
Faulty switches or wiring. Contact Service Center.
Faulty power cord. Contact Service Center.
Building circuit breaker tripped. Reset Breaker.
Faulty switch or wiring. Contact Service Center.
Faulty solution pump motor. Contact Service Center.
Faulty pump head. Contact Service Center.
Trigger on wand not pulled. Pull Solution Trigger.
Quick couplers not fully engaged. Connect quick couplers.
Loose or broken wiring. Contact Service Center.
Faulty vacuum switch. Contact Service Center.
Preheat switch not set to CLEAN. Set preheat switch to CLEAN position.
Defective vacuum motor. Contact Service Center.
Worn carbon brushes. Contact Service Center.
Recovery tank drain valve open. Close valve.
Defective recovery tank lid gasket. Replace gasket.
Clogged float shut -off screen. Remove recovery tank lid and clean
screen.
Uneven or no spray.
Loose vacuum hose connections. Secure cuffs to hose.
Defective vacuum hose. Replace hose.
Plugged spray tips. Clean or replace tips.
Improper spray tip size or spray angle. Replace with proper tips.
Worn spray tips. Replace spray tips.
Solution tank low or empty. Refill solution tank.
Faulty solution pump. Contact Service Center.
SPP-32321 REXX 120 (03-01) 9
OPERATION
635 mm
341 mm
660 mm
698 mm
SPECIFICATIONS
Model REXX 120
LENGTH 660 mm (26 in)
WIDTH 341 mm (13.43 in)
HEIGHT 698 mm (27.5 in)
WEIGHT 20.0 Kg (44.5 lbs)
SOLUTION TANK CAPACITY 16 L (4.2 gal)
RECOVERY TANK CAPACITY 14.2 L (3.75 gal)
SOLUTION PUMP 120 V, 4.13 bar (60psi), .7A
VACUUM MOTOR – 2 STG LP 120 V, 8A, 960 W
SEALED WATER LIFT 2083 mm (82 in)
TOTAL POWER CONSUMPTION 120V, 8.7 A, 1044 W
POWER CORD 6m (20 ft) 14/3
DECIBEL RATING 3 METERS (10 FT) FROM
MACHINE ON CARPET
MACHINE DIMENSIONS
<78 db(A)
(27.5 in)
(25 in)
(26 in)
(13.43 in)
SPP-32321 REXX 120 (03-01) 10
ELECTRICAL DIAGRAM
120 V WIRING DIAGRAM
SPP-32321 REXX 120 (03-01) 11
PARTS LIST REXX 120
SPP-32321 REXX 120 (03-01) 12
PARTS LIST REXX 120
PART # DESCRIPTION QTY.
B-11.2 6-32 X 3/4 FHXSS 100 DEG 1
B-17.2 8-32 X 1/2 PHXSS 4
B-17.6 8-32 X 3/4PHX ZINC 4
B-21.5 10-32 X 3/8 FHXSS 100 DEG 5
B-23.7 10-32 X 5/8 PHXSS 6
B-28.02 NUT, 10-32 SS NYLOCK 6
B-28.03 NUT, 10-32 NYLOK ZINK 10
B-32 1/4-20 X 3/4 HEX HD CP 18
B-33.4 1/4-20 X 3 3/4 HEX CP 3
B-35 1/4-20 X 6" HEXCP 2
B-36 NUT 1/4-20 HEX CP 2
B-36.01 NUT 1/4-20 NYLOK ZINK 19
B-38.5 WASHER, 1/4 FLAT CP 27
B-48 NUT, 1/4" BULK HD 3/4-16 2
C-02.15 CASTER, 3" IMPORT 4
C-03.02 CLAMP, HOSE 1/4" #4 1
C-03.3 CLAMP, HOSE 2 1/4 #32 1
C-05.05 FILTER, 1/4NPT 50MESH 1
For the first 12 months from the date of original purchase, in the event that a part believed to be under warranty fails,
simply call Cleanmaster to obtain a Return Authorization, ship the part freight prepaid to Cleanmaster and,
Cleanmaster will either repair or replace the part at no charge if it is determined that failure was a manufacturing
defect. Cleanmaster will then ship the repaired or replaced part back to you freight collect. Our service department
can usually talk a person through any part replacement procedure in a matter of minutes. There is no charge for this
nationwide toll-free service.
HOW TO OBTAIN A RETURN AUTHORIZATION
Prior to shipping any part, assembly or machine to Cleanmaster a Return Authorization Number must be requested
from Cleanmaster and displayed prominently on the outside of all packages containing parts or machines for
warranty consideration to be processed and in effect. A Return Authorization can be obtained by calling
Cleanmaster Service Department at 1-425-775-7276. The machine and/or part serial number must be
communicated to Cleanmaster Customer Service to receive a Return Authorization Number. Any machine, part or
assembly must be returned with its original serial number as affixed by Cleanmaster for warranty consideration to be
in effect. All returns will be sent to Cleanmaster at 11015 47th Avenue West, Mukilteo Wa. 98275. Fax
communications can be sent to 1-800-426-4225 and emails sent to cm1@cleanmaster.com.
SPP-32321 REXX 120 (03-01) 18
WARRANTY
WARRANTY WARRANTY
Cleanmaster warrants the Rexx Cleaning Machine against defects in material and workmanship under normal
use and service. Cleanmaster, hereby, extends a limited three-year warranty on the polyethylene machine
housing of the Rexx against cracking or leaking and a one-year warranty on the rest of the machine against
manufacturing defect or workmanship subject to the terms and conditions that follow.
TERMS AND CONDITIONS
The warranty obligation extends only to the repair or replacement of parts, assemblies or machine housing found
upon examination by Cleanmaster to be defective in manufacturing or workmanship, and Cleanmaster reserves
the right to make that determination. Any adjustment or replacement of defective parts made under this warranty
does not void the warranty; neither does it extend the original warranty beyond its term.
Repair or replacements of any machine component(s) with any part(s) other than genuine Cleanmaster parts will
immediately void this and all warranties.
Filters, brass fittings, seals, o-rings and quick disconnects are considered expendable in normal use and are not
covered by this warranty.
Dry cleaning solvents cannot be used in the Rexx.
This warranty shall not cover any Rexx machine housing, part or assembly if there is evidence of misuse,
alteration, owner neglect, lack of proper maintenance, improper chemical use, improper voltage, abuse, accident,
freezing, flood, fire, etc. and any and all circumstances beyond Cleanmaster’s control.
In no event shall Cleanmaster be liable for loss of use, incidental or consequential damages or any damages to
persons or property.
11015 47th AVENUE WEST, MUKILTEO WA 98275 USA
Phone 800-426-8972, 425-775-7272; Fax 800-426-4225;
Website: http://www.cleanmaster.com
PLEASE RETURN REGISTRATION WITHIN 10 DAYS OF RECEIVING YOUR REXX CLEANING MACHINE.
KEEP THIS COPY FOR YOUR RECORDS
REGISTRATIONREGISTRATION
SPP-32321 REXX 120 (03-01) 19
Date Received
Registered Owner(s)
Address
Phone Number
Fax Number
Email Address
Machine Serial Number
Purchased From (Distributor)
WARRANTY
WARRANTY WARRANTY
Cleanmaster warrants the Rexx Cleaning Machine against defects in material and workmanship under normal
use and service. Cleanmaster, hereby, extends a limited three-year warranty on the polyethylene machine
housing of the Rexx against cracking or leaking and a one-year warranty on the rest of the machine against
manufacturing defect or workmanship subject to the terms and conditions that follow.
TERMS AND CONDITIONS
The warranty obligation extends only to the repair or replacement of parts, assemblies or machine housing found
upon examination by Cleanmaster to be defective in manufacturing or workmanship, and Cleanmaster reserves
the right to make that determination. Any adjustment or replacement of defective parts made under this warranty
does not void the warranty; neither does it extend the original warranty beyond its term.
Repair or replacements of any machine component(s) with any part(s) other than genuine Cleanmaster parts will
immediately void this and all warranties.
Filters, brass fittings, seals, o-rings and quick disconnects are considered expendable in normal use and are not
covered by this warranty.
Dry cleaning solvents cannot be used in the Rexx.
This warranty shall not cover any Rexx machine housing, part or assembly if there is evidence of misuse,
alteration, owner neglect, lack of proper maintenance, improper chemical use, improper voltage, abuse, accident,
freezing, flood, fire, etc. and any and all circumstances beyond Cleanmaster’s control.
In no event shall Cleanmaster be liable for loss of use, incidental or consequential damages or any damages to
persons or property.
11015 47th AVENUE WEST, MUKILTEO WA 98275 USA
Phone 800-426-8972, 425-775-7272; Fax 800-426-4225;
Website: http://www.cleanmaster.com
PLEASE RETURN REGISTRATION WITHIN 10 DAYS OF RECEIVING YOUR REXX CLEANING MACHINE.
RETURN THIS COPY
REGISTRATIONREGISTRATION
Date Received
Registered Owner(s)
Address
Phone Number
Fax Number
Email Address
Machine Serial Number
Purchased From (Distributor)
SPP-32321 REXX 120 (03-01) 20
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