Please fill out at time of installation for future reference.
OPERATION
This manual is furnished with each new model. It
provides necessary operation and maintenance
instructions and an illustrated parts list.
Read this manual completely and understand the
machine before operating or servi cing it.
Use the illustrated Parts Lists to order parts. Before
ordering parts or supplies, be sure to have your
machine model number and serial number handy.
Parts and supplies may be ordered by phone or mail
from any authorized parts and service center or
distributor.
This machine will provide excellent service. However,
the best results will be obtained at minimum costs if:
The machine is operated with reasonable care.
The machine is maintained regularly – per the
maintenance instructions provided.
The machine is maintained with manufacturer
supplied or equivalent parts.
TABLE OF CONTENTS
MACHINE DATA
Model No.- ____________________________________
Install. Date- ___________________________________
Serial No.- ____________________________________
This machine is intended for commercial use. It is
designed to wet clean carpet and upholstery in an
indoor environment and is not constructed for any
other use. Use only recommended cleaning solutions
and accessory tools.
All operators must read, understand and practice the
following safety precautions.
The following safety-alert symbols are used throughout
this manual as indicated in their description:
WARNING: To warn of hazards or unsafe
practices which could result in severe personal
injury or death.
FOR SAFETY: To identify actions which must be
followed for safe operation of equipment.
The following information signals potentially dangerous
conditions to the operator or equipment.
FOR SAFETY:
1. Do not operate machine:
– Unless trained and authorized.
– Unless operator manual is read and
understood.
– In flammable or explosive areas.
– With damaged cord or plug.
– If not in proper operating condition.
– Unless cord is properly grounded.
– In outdoor areas.
– In standing water.
– With the use of an extension cord.
2. Before operating machine:
– Make sure all safety devices are in place
and operate properly.
3. When using machine:
– Do not run machine over cord.
– Do not pull machine by plug or cord.
– Do not pull cord around sharp edges or
corners.
– Do not unplug by pulling on cord.
– Do not stretch cord.
– Do not handle plugs with wet hands.
– Keep cord away from heated surface s.
– Report machine damage or faulty operation
immediately.
– Follow mixing and handling instructions on
chemical containers.
– Connect hoses before turning on pump.
– Be sure chemicals are safe and non-toxic.
4. Before leaving or servicing machine:
– Turn off machine.
– Unplug cord from wall outlet.
5. When servicing machine:
– Unplug cord from wall outlet.
– Avoid moving parts. Do not wear loose
jackets, shirts, or sleeves.
– Use manufacturer supplied or approved
replacement parts.
WARNING: Hazardous Voltage. Shock or
electrocution can result. Always unplug machine
before servicing.
WARNING: Flammable materials can cause
an explosion or fire. Do not use flammable
materials in tank(s).
WARNING: Flammable materials or reactive
metals can cause an explosion or fire. Do not use
machine for extraction of these materials.
WARNING: Hot solutions up to 88° C (190°F).
Do not touch with any part of the body. Use
thermometer to gauge temperature.
WARNING: Contents of solution hoses may
be under pressure even after pump is off.
GROUNDING INSTRUCTIONS
Machine must be grounded. If it should
malfunction or breakdown, grounding provides a
path of least resistance for electrical current to
reduce the risk of electrical shock. This machine is
equipped with a cord having an equipmentgrounding connector and grounding plug. The
plug must be plugged into an appropriate outlet
that is properly installed in accordance with all
local codes and ordinances. Do not remove
ground pin; if missing, replace plug before use.
International models will have different cord ends.
PIN
Mnl50005 (02-03) 3
OPERATION
Fig. 2
4 3 6 9 8 2
10 1 5 7
MACHINE COMPONENTS
1. Recovery Tank
2. Solution Tank
3. Recovery Tank Lid
4. Solution Tank Lid
5. Star Assembly
MACHINE SETUP
1. Carefully check carton for signs of damage.
Report damages at once to carrier. The machine
is shipped fully assembled and is ready for use.
2. Attach head appropriate for surface to be cleaned
(Figure1). Spindle has a left hand thread. Turn
counterclockwise when installing.
6. Power Cord Connector
7. Solution Tank Coupler to Base
8. Squeegee connection loop
9. Recovery Tank Drain
10. Solution Hose Connector
WARNING: Flammable materials can cause an
explosion or fire. Do not use flammable materials
in tank(s).
4. Add a recommended cleaning chemical.
FOR SAFETY: When using machine, follow
mixing and handling instructions on chemical
containers.
5. To clean, lower head by depressing lever behind
large right wheel (Figure 2). When transporting
machine, raise head again by lifting handle in
front of head.
Fig. 1
3. Using a clean bucket or hose, fill solution tank
with 45 liters (12 gallons) of hot water, 60° C
(140° F) maximum.
Note: Before installing carpet cleaning head, refer
to page 9 for lubrication instructions.
Mnl50005 (02-03) 4
OPERATION
GROUNDED OUTLET
GROUNDING
Fig. 3
ATTENTION: If using powdered cleaning
chemicals, mix prior to adding to solution tank.
NOTE: Prespraying carpet prior to cleaning will
enhance the overall cleaning results.
6. Plug machine’s power cord into grounded wall
outlet. (Figure 3).
(3 hole)
PIN
FOR SAFETY: Do not operate machine unless
cord is properly grounded.
FOR SAFETY: Do not ope rate machine with the
use of an extension cord.
7. Secure recovery tank lid in place.
MACHINE OPERATION - WAND
CLEANING CARPETS WITH WAND
1. Turn on the vacuum switch. Next, activate the
pump by turning on the “Continuous Spray”
switch (Figure 5).
Warning: Do not activate power head
switch when using a wand or accessory tool.
Fig. 5
2. Take carpet cleaning wand in hand and squeeze
valve trigger while moving the tool in short
forward and backward strokes (Figure 6).
FOR SAFETY: Do not operate machine unless
operator manual is read and understood.
PRE-OPERATION
1. Vacuum carpet and remove other debris with
standard vacuum.
2. Inspect power cord for damage.
3. Attach optional solution hose to quick disconnect
at the back of the machine. Disconnect vacuum
hose from right side of recovery tank and attach
optional vacuum hose in its place (Figure 4).
Fig. 6
WHILE OPERATING WITH A WAND
1. Overlap each path by 50 mm (2 in).
Warning: Flammable materials or reactive
metals can cause an explosion or fire. Do not
pick up.
2. Periodically check for excessive foam buildup in
recovery tank. Use a recommended foam control
solution to prevent vacuum motor damage.
ATTENTION: Excessive foam buildup will not
activate the float shut-off screen.
Mnl50005 (02-03) 5
3. Empty recovery tank every time water is added to
solution tank.
Fig. 4
OPERATION
FORWARD
BACKWARD
Fig 9
MACHINE OPERATION - ROTARY
CONTROLS
There are three switches installed in the dash panel
located on the main handle assembly. Place vacuum
switch in the on position. Next, turn on “Power Head”.
For solution output , activate either the “Continuous
Turning the knob clockwise increases the amount of
tilt.
The large tires in the front and the swivel casters in
the rear of the Express allow the machine to easily
pivot and glide in and out of tight places.
CLEANING PATTERN
Fig. 7
Spray” switch or squeeze solution trigger (Figure 7).
The “power head” switch causes the rotary head to
turn.
MANEUVERABILITY
The ease of handling the Express is a direct result of
the rotary extractor head. Its natural cleaning motion
provides the “drive” for the unit. The slightest push or
pull against the handle causes the rotating head to
produce a pulling force in the forward direction or a
To achieve maximum results, move the Express with
back-and-forth motions while overlapping preceding
passes by 25 to 50 percent (Figure 10). The more
Fig. 10
soiled the area to be cleaned, the slower the speed of
the cleaning passes. This allows the machine more
time to work. After cleaning an area approximately six
feet square, release the “momentary lever” switch or
turn off the “continuous spray” switch and make
vacuum-only “dry passes” over the area just cleaned.
This will assure maximum water removal and a faster
drying time.
WHILE OPERATING
Fig. 8
pushing force in the backward direction (Figure 8).
The movement of the handle causes the rotary head
to tilt and apply a slight pressure on either the left side
or the right side of the head. If the tilt angle is too
much, the vacuum seal to the carpet will break and
this will adversely affect solution recovery. There is an
adjustment knob under the machine that allows the
operator to increase or decrease this angle (Figure 9).
1. Periodically check for excessive foam buildup in
recovery tank. Use a recommended foam control
solution to prevent vacuum motor damage.
Warning Flammable materials or reactive
metals can cause and explosion or fire.
Do not pick up.
2. To clean heavily soiled areas, repeat cleaning
path from a different direction.
3. Empty recovery tank every time water is added to
solution tank.
Mnl50005 (02-03) 6
OPERATION
Fig. 11
CLEANING WITH ACCESSORY TOOLS
1. Attach solution and vacuum hose as described in
the “Machine Operation – Wand” section of this
manual.
2. Connect ac cessory tool and operate as normal
(Figure 11). Remember it is only necessary to
turn on the vacuum switch since activating it also
turns on the solution pump
NOTE: Before cleaning upholstery, always check
cleaning instructions sewn in furniture by
manufacturer.
3. After cleaning, relieve water pressure from tool
before disconnecting hose. Squeeze trigger for
five seconds after turning switches off.
DRAINING TANKS
DRAINING RECOVERY TA NK
1. Turn machine off.
2. Insert supplied 45° elbow in drain valve. Place a
bucket below it and slowly pull up on the handle
(Figure 12).
3. Rinse tank with clean water and empty at the end
of the day.
FOR SAFETY: Remove all water from machine
before trying to lift it.
DRAINING SOLUTION TA NK
1. Connect 3 foot utility hose to quick disconnect at
back of machine and turn on vacuum switch to
pump the water out or attach a vacuum hose and
evacuate water with vacuum motor running
(Figure 13).
Fig. 13
FREEZE PROTECTION
Freeze protection will require the optional
accessory hose package and empty out nozzle.
1. After draining solution tank as described in step
one of the previous section (DRAINING
SOLUTION TANK), attach vacuum hose as if
preparing to clean with a wand.
2. Attach 3 foot long utility hose to quick disconnect
at the back of the machine.
3. Place end of utility hose in end of vacuum hose
and seal with hand (Figure 14).
4. Turn on vacuum (which also turns on pump) and
continuous spray switch for 30 seconds. This will
fill the pump and hoses with air and prevent
freezing.
Fig. 12
Mnl50005 (02-03) 7
Fig. 14
OPERATION
FIG. 16
MACHINE MAINTENANCE
To keep machine in good working condition, simply
follow machine’s daily, weekly and monthly
maintenance procedures.
FOR SAFETY: When servicing machine, unplug
cord from wall outlet.
DAILY MAINTENANCE
(Every 4 Hours of Operation)
1. Empty and rinse out recovery tank thoroughly.
2. Remove float shut -off screen from recovery tank
and clean (Figure 15.)
gearbox shaft, if not removed, may damage the
gearbox oil seal resulting in loss of oil in the
gearbox. If the gearbox is operated without oil,
severe damage may occur. (This requires
removing the cleaning head. To do this, refer to
“Repair Guide” section of this manual.)
7. Check the applicator jets in the head to ensure a
proper solution flow. A jet that sprays uneven or
that dribbles needs to be cleaned (Figure 17).
FIG. 17
8. Twist the jet out. Turn it over. Blow out any
obstructions and reinstall the jet. Never use a
sharp solid object to dislodge an obstruction as
this will damage spray jet.
FIG. 15
3. When solution tank is empty, remove and clean
solution filter screen located at the end of the
hose inside the solution tank. When replacing, be
certain filter screen lies in the recessed pocket at
bottom of the tank. This will assure that all
solution in used from tank the next time the
machine is used.
4. Wipe off power cord and check for damage,
replace if necessary. Coil cord neatly after use.
5. Clean machine with an all purpose cleaner and
damp cloth.
6. Clean off any accumulated debris on the gearbox
shaft and inside the threaded portion of the hub
(Figure 16). An accumulation of debris around the
9. Rinse head assembly and cowling with fresh
water to remove debris.
FOR SAFETY: Lay machine on its right side when
cleaning. If it lies on the left side oil will grain out
of the gearbox.
10. Coat the motor shaft with lubricant before
reinstalling the cleaning head. Apply grease to
o-ring. Locate the head onto the shaft, making
sure the threads are aligned properly, and rotate
the head counterclockwise (Figure 18).
FIG. 18
Mnl50005 (02-03) 8
OPERATION
FIG. 19
FIG. 20
FIG. 21
WEEKLY MAINTENANCE
(Every 20 Hours of Operation)
1. Inspect vacuum hoses for holes and loose cuffs.
FOR SAFETY: When using machine, follow mixing
and handling instructions on chemical containers.
2. Inspect cord and cord grip for damage. Replace
immediately if damaged.
3. Lubricate metal shaft on recovery tank drain with
water resistant oil.
4. Run a vinegar solution of 50% vinegar and 50%
water through the system. Let sit for 15 minutes
then rinse with fresh water.
MONTHLY MAINTENANCE
(Every 80 Hours of Operation)
1. Check the oil level in the gearbox on a monthly
basis. Change the oil yearly. It is very important to
maintain the proper oil level. To check the oil
level, remove the vent plug and look into the
gearbox. Turn the “star” until the inspection hole
in the gear can be seen.
step by step instructions on removing the
cleaning head and seal, refer to the “Repair
Guide” section of this manual.) Always keep a
spare felt seal soaking in 30 weight oil. By
immersing the felt in oil, it will expand like a
sponge and provide sufficient seal for a good
vacuum. Place the used seal back in the oil bath
to rejuvenate. Helpful hint: An ideal container in
which to soak the spare felt seal is a commercial
tuna can. It is the right size and shape and does
not require a large amount of oil (Figure 21).
2. Set the machine so the head is sitting flat. The oil
level should go up to but not past the middle of
the gear.
3. If oil needs to be added, use quality 80-90 weight
gear oil (Figure 19). Helpful hint: When checking
the oil level in the gearbox, use a toothpick as a
dipstick. The oil level should measure 3/8” deep.
6. After placing the refreshed, oil soaked felt seal in
the hub, coat the surface with 30 weight oil.
Lightly oil the inner hub threads before
reattaching the cleaning head to the machine
(Figure 22).
FIG. 22
4. Remove and rinse the filter screen from the flow
control solenoid valve.
5. Change the felt seal (Figure 20). This is
recommended after every ten hours of use. (For
Mnl50005 (02-03) 9
7. Lubricate wheels with water resistant oil.
8. Inspect machine for water leaks and loose
hardware.
OPERATION
QUARTERLY MAINTENANC E
(Every 250 hours of Operation)
Check vacuum motor for carbon brush wear. Replace
motor if worn to a length of 10mm (0.38”) or less.
REPAIR GUIDE
FOR SAFETY: When servicing machine, unplug
cord from wall outlet.
REMOVAL OF CLEANING HEAD
1. Unscrew the head in the same direction it turns
during operation. This is clockwise when looking
from the underside).
FOR SAFETY: Be certain machine is on its right
side. Otherwise oil will drain from the vent in the
gearbox.
2. Once the assembly is loose, spin it off by hand. If
the cleaning head is difficult to remove, use a ¾”
socket wrench on the exposed center nut.
REPLACING THE FELT SEAL
A worn or “dried out” felt will not form a proper
vacuum seal. This will impair the extraction
capabilities of the unit.
1. Remove cleaning head assembly
2. Make sure the felt is saturated with oil to insure a
proper seal.
STORING MACHINE
1. Before storing machine, be certain to drain and
rinse tanks of all water.
2. Store machine in a dry area in the upright position.
3. Open recovery tank lid to promote air circulation.
4. If storing in cold climate, freeze protect.
ATTENTION: Do not expose to rain. Store
indoors.
ATTENTION: If storing machine in freezing
temperatures, be sure that machine and solution
system are completely drained and dry.
RECOMMENDED STOCK ITEMS
Refer to Parts List section for recommended stock
items. Stock items are clearly identified with a bullet
preceding the parts description. See example below:
3. Remove and reverse seal so that the “new” face
is against the hub. Note: Alternating sides will
temporarily extend the life of the felt. However,
the seal may need to be replaced.
4. Reinstall head assembly. Note: When reinstalling
the head assembly, the felt should compress
against the seal plate during the last quarter
rotation of the head. If this can not be felt, the
seal may need replacement.
Mnl50005 (02-03) 10
OPERATION
TROUBLE SHOOTING
PROBLEM CAUSE SOLUTION
Machine does not operate.
Solution pump does not operate.
Vacuum motor does not
operate.
Poor solution pick-up.
Faulty switches or wiring. Contact Service Center.
Faulty power cord. Contact Service Center.
Building circuit breaker tripped. Reset Breaker.
Faulty switch or wiring. Contact Service Center.
Vacuum switch not turned on. Activate vacuum switch
Pump not primed. Follow freeze protection procedure if all
else fails.
Faulty solution pump motor. Contact Service Center.
Faulty pump head. Contact Service Center.
Trigger on wand not pulled. Pull Solution Trigger.
Quick couplers not fully engaged. Connect quick couplers.
Loose or broken wiring. Contact Service Center.
Faulty vacuum switch. Contact Service Center.
Defective vacuum motor. Contact Service Center.
Worn carbon brushes. Contact Service Center.
Recovery tank drain valve open. Close valve.
Defective recovery tank lid gasket. Replace gasket.
Uneven or no spray.
Clogged float shut -off screen. Remove recovery tank lid and clean
screen.
Loose vacuum hose connections. Secure cuffs to hose.
Defective vacuum hose. Replace hose.
Plugged spray tips. Clean or replace tips.
Improper spray tip size or spray angle. Replace with proper tips.
Worn spray tips. Replace spray tips.
Solution tank low or empty. Refill solution tank.
Faulty solution pump. Contact Service Center.
Mnl50005 (02-03) 11
OPERATION
1308
mm
10
47.7
mm
4
06.4
mm
9
20.7
mm
SPECIFICATIONS
Model EXPRESS MULTI SURFACE CLEANER
LENGTH 1308 mm (51.5 in)
WIDTH 406 mm (16 in)
HEIGHT 1047.7 mm (41.25 in)
WEIGHT 71.6 Kg (158lbs)
SOLUTION TANK CAPACITY 45 L (12 gal)
RECOVERY TANK CAPACITY 45L (12 gal)
SOLUTION PUMP 120 V, 4.13 bar (60psi), .7 A
VACUUM MOTOR – 3 STAGE @120 V, 10.6A, 1272 W
SEALED WATER LIFT 2718 mm (107 in)
HEAD SPEED 130 RPM
HEAD MOTOR 120V, 1/2HP, 5.6 A, 672W
TOTAL POWER CONSUMPTION 120V, 13.8 A, 1656W
POWER CORDS 1 @ 15.2m (50 ft) 3/12
DECIBEL RATING 3 METERS (10 FT) FROM
For the first 12 months from the date of purchase, CleanMaster will warranty all components against material and
workmanship defects. In the event of a part failure, please call your distributor to obtain a replacement part.
If you are unable to contact your distributor, you may contact CleanMaster parts direct at (425) 775-7276. You will
be asked to provide the machine serial number, date of purchase and a detailed description of the failure including
the part number. An RMA number for the return of the failed part will be issued at the time the order is taken. This
number should be marked on the outside of the package containing the returned part.
CleanMasters policy is to ship warranty parts either COD or on open account with previously established credit. Your
account will be billed for the part and freight until the failed part has been returned and inspected. The customer is
responsible for additional charges for expedited freight. It is also the responsibility of the customer to pay the return
freight on the failed part. If warranty is granted, credit or a refund will be issued for the purchase price of the part and
for the cost of ground freight. If warranty is denied, you will be contacted. A credit will not be issued for either freight
or the part. The failed part will be returned to you at your request.
CleanMaster will pay labor for warranty repairs on new machines for 90 days from the date of purchase and must be
pre-approved. CleanMaster will pay AuthorizedDistributors at the current warranty labor rate.
HOW TO OBTAIN A RETURN AUTHORIZATION
Prior to shipping any part, assembly or machine to CleanMaster a Return Authorization Number must be requested
from CleanMaster and displayed prominently on the outside of all packages containing parts or machines for
warranty consideration to be processed and in effect. A Return Authorization can be obtained by calling
CleanMaster Service Department at 1-425-775-7276. The machine and/or part serial number must be
communicated to CleanMaster Customer Service to receive a Return Authorization Number. Any machine, part or
assembly must be returned with its original serial number as affixed by CleanMaster for warranty consideration to be
in effect. All returns will be sent to CleanMaster at 11015 47th Avenue West, Mukilteo Wa. 98275. Fax
communications can be sent to 1-800-426-4225 and emails sent to cm1@cleanmaster.com.
Mnl50005 (02-03) 22
WARRANTY
WARRANTY
CleanMaster warrants the Express Cleaning Machine against defects in material and workmanship under
normal use and service. CleanMaster, hereby, extends a limited three-year warranty on the polyethylene machine
housing of the Express against cracking or leaking and a one -year warranty on the rest of the machine against
manufacturing defect or workmanship subject to the terms and conditions that follow.
TERMS AND CONDITIONS
The warranty obligation extends only to the repair or replacement of parts, assemblies or machine housing found
upon examination by CleanMaster to be defective in manufacturing or workmanship, and CleanMaster reserves
the right to make that determination. Any adjustment or replacement of defective parts made under this warranty
does not void the warranty; neither does it extend the original warranty beyond its term.
Repair or replacements of any machine component(s) with any part(s) other than genuine CleanMaster parts will
immediately void this and all warranties.
Filters, brass fittings, seals, o-rings and quick disconnects are considered expendable in normal use and are not
covered by this warranty.
Dry cleaning solvents cannot be used in the Express.
This warranty shall not cover any Express machine housing, part or assembly if there is evidence of misuse,
alteration, owner neglect, lack of proper maintenance, improper chemical use, improper voltage, abuse, accident,
freezing, flood, fire, etc. and any and all circumstances beyond CleanMaster’s control.
In no event shall CleanMaster be liable for loss of use, incidental or consequential damages or any damages to
persons or property.
11015 47th AVENUE WEST, MUKILTEO WA 98275 USA
Phone 800-426-8972, 425-775-7272; Fax 800 -426-4225;
Website: http://www.cleanmaster.com
PLEASE RETURN REGISTRATION WITHIN 10 DAYS OF RECEIVING YOUR EXPRESS CLEANING MACHINE.
KEEP THIS COPY FOR YOUR RECORDS
REGISTRATION
Date Received
Registered Owner(s)
Address
Phone Number
Fax Number
Email Address
Machine Serial Number
Purchased From (Distributor)
Mnl50005 (02-03) 23
Mnl50005 (02-03) 24
WARRANTY
WARRANTY
CleanMaster warrants the Express Cleaning Machine against defects in material and workmanship under
normal use and service. CleanMaster, hereby, extends a limited three-year warranty on the polyethylene machine
housing of the Express against cracking or leaking and a one -year warranty on the rest of the machine against
manufacturing defect or workmanship subject to the terms and conditions that follow.
TERMS AND CONDITIONS
The warranty obligation extends only to the repair or replacement of parts, assemblies or machine housing found
upon examination by CleanMaster to be defective in manufacturing or workmanship, and CleanMaster reserves
the right to make that determination. Any adjustment or replacement of defective parts made under this warranty
does not void the warranty; neither does it extend the original warranty beyond its term.
Repair or replacem ents of any machine component(s) with any part(s) other than genuine CleanMaster parts will
immediately void this and all warranties.
Filters, brass fittings, seals, o-rings and quick disconnects are considered expendable in normal use and are not
covered by this warranty.
Dry cleaning solvents cannot be used in the Express.
This warranty shall not cover any Express machine housing, part or assembly if there is evidence of misuse,
alteration, owner neglect, lack of proper maintenance, improper chemical use, improper voltage, abuse, accident,
freezing, flood, fire, etc. and any and all circumstances beyond CleanMaster’s control.
In no event shall Cleanmaster be liable for loss of use, incidental or consequential damages or any damages to
persons or property.
11015 47th AVENUE WEST, MUKILTEO WA 98275 USA
Phone 800-426-8972, 425-775-7272; Fax 800 -426-4225;
Website: http://www.cleanmaster.com
PLEASE RETURN REGISTRATION WITHIN 10 DAYS OF RECEIVING YOUR EXPRESS CLEANING MACHINE.
RETURN THIS COPY
REGISTRATION
Date Received
Registered Owner(s)
Address
Phone Number
Fax Number
Email Address
Machine Serial Number
Purchased From (Distributor)
Mnl50005 (02-03) 25
Mnl50005 (02-03) 26
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