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Touchscreen Manual
October 2018
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NOTICES
COPYRIGHT AND TRADEMARKS
Copyright © 2017 CommBoxCorporation. All rights reserved.
All brand names and product names are trademarks, registered trademarks or trade names of their respective
holders.
General
Every effort has been made to ensure accuracy, however in some cases changes in the products or availability
could occur which may not be reflected in this document. We reserve the right to make changes to
specifications at any time without notice. Performance specifications are typical but may vary depending on
conditions beyond our control such as maintenance of the product in proper working conditions. Performance
specifications are based on information available at the time of printing. We make no warranty of any kind
with regards to this material, including, but not limited to, implied warranties of fitness for a particular
purpose. We will not be liable for errors contained herein or for incidental or consequential damages in
connection with the performance or use of this material. Our manufacturing facility is ISO 9001 and 14001
certified.
REGULATORY
The product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
of KC, CE, CB, FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the product is operated in a commercial environment. The product generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of the product in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at the
user’s own expense.
Environmental
The product is designed and manufactured with high‐quality materials and components that can be recycled
and reused. This symbol means that electrical and electronic equipment, at their end‐of‐life, should be
disposed of separately from regular waste. Please dispose of the product appropriately and according to local
regulations. In the European Union, there are separate collection systems for used electrical and electronic
products. Please help us to conserve the environment we live in!
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Table of Contents
1 BEFORE USING THE PRODUCT ............................................................. 4
1.1 Safety Precautions .......................................................................... 4
2 PREPARATIONS............................................................................ 11
2.1 Parts List ................................................................................... 11
2.2 Control product ........................................................................... 12
2.3 Input/outputconnection .................................................................. 12
2.4 Supported formats and resolutions ...................................................... 13
2.5 Android Contents ......................................................................... 16
2.6 RemoteController Button Description ................................................... 16
3 INSTALLATIONGUIDE ..................................................................... 17
3.1 Caution before installation ............................................................... 17
3.2 Unpacking Process ........................................................................ 17
3.3 Handling Guide ............................................................................ 18
3.4 Product Installation ....................................................................... 20
3.5 Wall mountingInstallation ................................................................ 20
3.6 Remote Controller ........................................................................ 21
3.7 Setup ...................................................................................... 21
4 REMOTE CONTROL ........................................................................ 22
4.1 RS‐232Cconnection ....................................................................... 22
5 CONNECT THE EXTERNAL DEVICE ........................................................ 23
5.1 HDMI Connection ......................................................................... 23
5.2 VGA Connection .......................................................................... 23
6 TOUCH REQUIREMENTS .................................................................. 25
6.1 Touch Requirements ...................................................................... 25
7 MENU CONTROL .......................................................................... 26
7.1 Input selection / Touched OSD menu ................................................... 26
7.2 Touched OSD menu ....................................................................... 26
7.3 User function .............................................................................. 27
8 TROUBLE SHOOTING...................................................................... 28
9 PRODUCT SPECIFICATION ................................................................ 31
10 REQUIRED INFORMATION ................................................................ 32
10.1 Prevent image sticking .................................................................. 32
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1 Before using the product
Before installing or using the product, to avoid damaging the product, read and follow as the guidelines
of the user manual for your safety.
The color, design and specification may change without notice to enhance the function.
1.1 Safety Precautions
Precautions are divided into two "Warning" and "Caution", the meaning of the each is as follows.
Warning: If you do not follow, it could result in serious injury or death.
Caution: If you do not follow, it could result in minor injury or product damage.
Please keep users to access USER MANUAL easily.
This illustration below is for reference only.
Warning
Do not use a damaged power cable or plug which does not meet the standard.
‐ This may cause a fire or an electric shock.
If you are using a power strip, do not use several devices at the same time.
‐ Due to the heat generated by the multi‐outlet, it may cause fire.
Do not touch the power plug with wet hands.
‐ This may cause an electric shock.
Plug in the outlet end exactly.
‐ If the connection is not stable, it may cause fire.
Connect the power cable to a grounded outlet.
‐ This can cause electric shock when the ground is broken or shorted.
‐ When installing on a place that cannot be grounded, connect to the outlet by
using a circuit breaker to protect the product from electric shock.
Do not pull or bend the power cable forcibly.
Avoid placing heavy objects on the cables.
‐ If the cable is damaged, it may result in electric shock or a fire.
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Do not use the power cable near heating appliances and products.
‐ This may cause a fire or electric shock.
In case of contamination around the power plug or outlet, wipe clean with a dry
cloth.
‐ This may cause a fire.
Do not place flammable objects near the product.
‐ This may cause a fire.
If you want to install by using the wall mount, make the product be installed by a
trained technician. Refer to the User Guide Wall Mounting.
‐ This may cause injury.
Do not install the product in poorly ventilated places such as a bookshelf or
closet.
‐ Otherwise it may affect internal temperature to be increased and cause a fire.
Install the product at least 10 cm far from the wall.
‐ Otherwise it may affect internal temperature to be increased and cause a fire.
After unpacking the product, packaging vinyl should be kept away from the hands
of young children.
‐ If a child uses it incorrectly, it may cause a choking accident.
Do not install in locations where has vibration or in an unstable position.
‐ Product fall may occur, and it might cause damage.
‐ This may cause a fire.
Do not install in places which dirt, moisture, smoke, much water or rain water can
reach.
Do not install under the air conditioner that could fall water drops.
‐ This may result in electric shock or fire.
Avoid exposure to direct sunlight and do not place near hot objects such as a fire
or heater heat.
‐ This may cause a fire or shortening the product life.
Do not install in the low place where a child can touch.
‐ A child may be injured while playing and touching the product.
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Do not install near any kitchen or kitchen counter because it may cause damage
or deformation of the product by the vapor or oil.
‐ This may cause a fire.
Do not try to repair or transform the product because the high voltage can flow
inside the product.
‐ This may cause a fire or electric shock.
‐ When problem is found in the product, contact a service center.
Do not use electrical equipment which uses high‐voltage around the product.
‐ This may result in poor quality of display or cause amblyopia.
‐ This may cause a fire or electric shock.
When moving the product, turn off the power and remove all of the cables
including power cables connected to the product.
‐ If the cable is damaged, it may cause a fire or electric shock.
When smelling something burning or hearing strange sound from the product,
disconnect the power cable immediately and contact a service center.
‐ This may cause a fire or electric shock.
Do not allow a child to get on or hang on the product.
‐ If the product falls off, a child may result in injury or death.
Do not place heavy object, toy or sweets that a child can play with on the
product.
‐ If a child hangs the product and fall, it may cause personal injury or death.
When the product is damaged or falls off, disconnect the power cable
immediately and contact a service center.
‐ This may cause a fire or electric shock.
When lightning occurs, turn off the power switch and disconnect the power cable.
‐ This may cause a fire or electric shock.
Do not drop the product or throw something to the product.
‐ This may cause a fire or electric shock.
Do not give a shock or scratch to the screen with sharp objects.
‐ This may cause damage to the product.
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Do not pull the power cable or signal cables connected to the product when
moving the product.
‐ Cable damage may cause a malfunction or an electric shock or fire.
Do not shake or uplift a product by holding only the power cable and signal cable.
‐ Cable damage may cause a malfunction or an electric shock or fire.
If you smell a gas around the place of the product or there is a risk of a gas
leakage,
Do not plug in or turn on the product. Make sure to ventilate.
‐ A spark in the appliance power can cause an explosion or fire.
Do not store or use flammable material and flammable sprays near the product.
‐ This may cause an explosion or fire.
Please do not block a vent with the curtain or cloth, etc.
‐ The rise of internal temperature may cause a fire.
Do not put a steel rod, coin, hair pin etc. in the vent and input/output terminals of
the product.
Also, do not put a flammable object such as papers.
‐ When a strange substance enters into the product, turn off the power of the
product. Please contact the Service Center after unplugging the power cable.
‐ This may cause a malfunction or an electric shock or fire.
Do not place anything containing liquid or metals on the product.
‐ When a strange substance enters into the product, turn off the power of the
product. Please contact the Service Center after unplugging the power cable.
‐ This may cause a malfunction or an electric shock or fire.
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Caution
Do not unplug the power cable while using the product.
‐ This may cause a fire or electric shock.
Use only the power cable qualified for the standard.
‐ This may cause a fire or electric shock.
Connect the power cable to the nearest outlet.
‐ If having a problem with the product, unplug the power cable completely.
When disconnecting the power cable from the outlet, do not pull the cable wire.
Please be sure to hold the plug and separate it.
‐ This may cause a fire or electric shock.
Please move the product carefully not to occur the twist and drop.
‐ This may cause a malfunction or injury.
Put the product’s screen faces upwards.
‐ The screen may be damaged.
Work together more than one person if the product is heavy.
‐ This may cause a malfunction or injury.
When installing the product on a cabinet or shelf, use the larger size of the tray
than the product to use and maintain the horizon.
‐ The product may fall and cause damage or injury.
Please do not shock when installing the product.
‐ This may cause a malfunction.
When installing the product in a special place, contact a dealer or a service center
because the peculiar environment can be affected to the event of a problem with
the
‐ This may cause a malfunction or fire.
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Turing on the product in the condition of the fixed screen or 4:3 screen for a long
time may also cause an afterimage or stain on the screen.
‐ When using the product for a long time, set a screen saver of the connected
computer or signaling equipment products or set it in sleep mode.
When you are not using the product for a long time, after unplugging the power
cable and take action to prevent the product from a dust.
‐ Dust accumulation, heat generation or sparks can occur and cause fire.
Set a resolution and frequency appropriately to the product.
‐ The state of the screen can result in poor or blurred vision.
For products with a stand, do not move the product by holding only the stand or
lift the product upside down.
‐ The stand might be split from the product and it may cause damage or injury.
Look at the screen from a distance of about longer 2.5 times than the screen
diagonal length.
‐ Looking at the screen for a long time can lead to vision loss.
Do not use anything that causes the water vapor near the product. (Moisturizers,
etc.).
‐ This may cause a malfunction or an electric shock or fire.
After 1 hours use, rest your eyes for more than 5 minutes.
If the product is turned on for a long time, do not touch the screen surface or
vent because it may be hot.
Keep the accessories of the products out of reach of children.
For products with a stand, be careful when adjusting the angle and height of the
stand of the product.
‐ Tilting severely the product may cause the product to fall off and injury.
‐ Stuck a finger or hand may cause an injury.
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Do not place heavy objects on the product.
‐ This may result in a malfunction or an injury.
Please put obstacles away from the space between the remote controller and the
product.
‐ The product may not be operated by remote controller.
The remote control may not be good in this operation under the sun or strong
light.
Please change the location of the product in this case.
Make sure that a child does not eat the battery and keep it out of a child's reach.
‐ If a child eats the battery, please consult a doctor immediately.
When replacing the battery, insert it to the correct polarities (+, ‐).
‐ If it is different from the polarity of the battery, it may cause a fire or injury to
break or leak.
‐ This may also contaminate the surrounding.
Use a standard battery; do not mix old batteries with new one.
‐ If it is different from the polarity of the battery, it may cause a fire or injury to
break or leak.
‐ This may also contaminate the surrounding.
The depleted Battery and rechargeable batteries must be handled separately
from the general waste and it needs to be collected for recycling.
‐ If the end‐of‐life battery, please bring your nearest recycling center or battery
dealer
‐ This may cause an explosion or fire.
Cleaning
After disconnecting the power cable, wipe contaminated parts and each part of
the product screen lightly with a dry and soft cloth.
Do not clean the product directly with a wet cloth or wet spray water.
‐ There is a risk of fire or an electric shock.
When washing by various cleaning agents, brighteners, abrasives, waxes,
benzene, alcohol, solvent, surface active agent, the surface of the product may be
damaged.
If cleaning inside the product is required, please contact your dealer or service
center.
‐ This may result in fire or electric shock.
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2 Preparations
2.1 Parts List
Ifthese itemsare missing, contact your dealer or service center.
The following imagesmay differ from the image shown.
Other parts not packed in contents may cause performance degradation or
problemduringuse.
Power Cable
HDMI Cable
AAA 1.5V
Battery x 2
IFPD touch pen
Remote
Control
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2.2 Control product
The following imagesmay differ from the image shown.
•
You can control the product by using thecontrolbuttons on therear side of the product.
1)
The OPS docking board of 65inch is located in right side back. It’s opposite from Ad board
2.3 Input/outputconnection
The items may differ from theimage shown.(AD board:AD51UN).
Connector nameand description
No. Connector Description Input/output
①
SPK R/L
Speaker out for left and right
Output
②
USB3.0
USB3.0 A Type
Input/output
③
USB3.0
USB3.0 A Type
Input/output
④
HDMI1
A type
Input ⑤ HDMI2
A type
Input
⑥
DP
Display port
Input ⑦ RJ45
Standard Type
Input/output ⑧ RJ45
Standard Type
Input/output ⑨ VGA
DB15 Type
Input
⑩
VGA AUDIO IN
Standard Type
Input
⑪
AV IN
Mini jack
Output
⑫
YPBPR IN
Mini jack
Input
⑬
S/PDIF
Optical fiber jack
Output
(18) (17)(16)⑮⑭⑬⑫⑪⑩⑨
①
②
③
④
⑤
⑥
⑦
⑧
(19)
OPS docking
board (75”)
(19)
OPS docking
board (65”)
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⑭
EARPHONE
Standard Type
Output ⑮ RS232 UART
DB9 Type
Input/output
⑯
Touch USB(BACK)
USB2.0B Type (comparable with HDMI2,3)
Input/output
(17)
HDMI3
A type
Input
(18)
AC 100‐240V 50/60Hz
Power connector (AC 100‐240V, 50/60Hz)
Input
19
OPS docking board
Standard 30Hz
75” : it is posited upper I/O ports
65” : It is posited the opposite side of I/O
ports
UHD @ 60Hz, optional item.
Input
2.4 Supported formats and resolutions
USB Multi media playback formats;
3GP，3G2，AVI, FLV, F4V, OGG, MP4, MOV, TS, M2TS, M2T, MTS, TP,
TRP, M2P, MKV, VOB, DAT, M4V, ASF, WEBM, 3GP, MP3, WAV, WMA, MPEG, PCM
H264, H265, MPEG2, VC1, VP6, VP8, VP9, MVC, MJPEG, AVS, AVS+
WMA, MP3, WAV, AAC, AC3, Vorbis, FLAC, APE
http, https, rtsp, mms, rtmp, hls
jpeg, png, gif, bmp
Video Singal_Format
ATV
Receive Range
48.25MHz – 863.25MHz
Input Impedance
75Ω
Color System
PAL, NTSC, SECAM
Sound System
M/N, B/G, D/K, I, L
Channels
99CH
DTV
Receive Range
VHF (52.5MHz~219MHz)
UHF (474MHz~866MHz)
Input Impedance
75Ω
Channel Bandwidth
6MHz,7MHz,8MHz
Modulation
DTMB
Video System
MPEG‐2, MPEG‐4, H.264, AVS
Sound System
MPEG‐1 layer1/2, MPEG‐2 layer2
Basic Functions
EPG, Subtitle
Max Storage Channels
≥400CH (dynamic)
AV
Color System
PAL, NTSC, SECAM
Video Level
1.0Vp‐p±5%
PC‐RGB
Format
Max Resolution1920×1080@60Hz
HDMI
480i, 480p, 576i, 576p, 720p, 1080i, 1080p, 4K2K
YPbPr
480i, 480p, 576i, 576p, 720p, 1080i, 1080p
File format Video format Highest bit rate Frame rate REsolution
Audio
format
MPEG‐2
MPEG‐2MP@HL,
80Mbps
30FPS
1920x1088
MP3
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TS
Transport
Stream
(.ts)
MPEG‐4
SP@L0‐3, ASP@L0‐5,
50Mbps 30FPS 1920x1088
AAC
AC3
PCM
H.264
MP, HP@Level, 4.1
100Mbps (VCL)
120Mbps (NAL)
30FPS 3840x2160
AVS @6.0,
50Mbps
30FPS
1920x1088
VC1 (AP),
45Mbps
30FPS
1920x1088
H265 100Mbps
60FPS(V600)
/30FPS(V500)
3840x2160
MPEG File
Format
(.mpeg)
MPEG‐1,
80Mbps
30FPS
1920x1088
PCM,
AC3，
MP3
MPEG‐2
MP@HL,
80Mbps 30FPS 1920x1088
H.264
MP, HP@Level4.1
100Mbps (VCL)
120Mbps (NAL)
30FPS 3840x2160
MPEG‐4
Part 14
(.mp4)
H.264
MP, HP@Level4.1,
100Mbps (VCL)
120Mbps (NAL)
30FPS 3840x2160
AAC
MPEG‐4
SP@L0‐3, ASP@L0‐5,
50Mbps 30FPS 1920x1088
H265 100Mbps
60FPS(V600)
/30FPS(V500)
3840x2160
QuickTime
(.mov)
H.264 MP, HP@Level
4.1,
100Mbps (VCL)
120Mbps (NAL)
30FPS 3840x2160
ACC
MPEG‐4
SP@L0‐3, ASP @L0‐5,
50Mbps 30FPS 1920x1088
MJPEG,
30FPS
1920x1088
H265 100Mbps
60FPS(V600)
/30FPS(V500)
3840x2160
File format Video format Highest bit rate Frame rate REsolution
Audio
format
BDAV
MPEG‐2
transport
stream
(.m2ts)
H.264
MP, HP@Level4.1
100Mbps (VCL)
120Mbps (NAL)
30FPS 3840x2160
AC3,
AAC,
VC1 (AP),
45Mbps
30FPS
1920x1088
MPEG‐2MP@HL,
80Mbps 30FPS 1920x1088
Matroska
(.mkv)
H.264
MP, HP@Level4.1
100Mbps (VCL)
120Mbps (NAL)
30FPS 3840x2160
AAC,
AC3,
MP3
VC1 (AP)
45Mbps
30FPS
1920x1088
VP9
4Mbps
30FPS
1920x720
H265 100Mbps
100Mbps (VCL)
120Mbps (NAL)
3840x2160
Flash Video
(.flv)
H.264
MP,
HP@Level,4.1
100Mbps (VCL)
120Mbps (NAL)
30FPS 3840x2160
AAC,
MP3
H263,
5Mbps
30FPS
1920x720
VP6,
40Mbps
30FPS
1920x1088
MPEG‐2TS
Transport
Stream
MPEG‐2
MP@HL,
80Mbps 30FPS 1920x1088 MP3
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(.m2t)
Transport
Stream(.mts)
H.264
MP, HP@Level4.1
100Mbps (VCL)
120Mbps (NAL)
30FPS 3840x2160 AC3
Video
OBject
(.vob)
MPEG‐2
MP@HL,
80Mbps 30FPS 1920x1088
AC3
PCM
MP3
DAT(.dat)
MPEG‐1, 80Mbps 30FPS 1920x1088
PCM
MP3
Advanced
Stream
Format
(.asf)
VC1 (AP),
45Mbps
30FPS
1920x1088
mp3,
PCM,
WMA
H.264
MP,HP@Level4.1,
100Mbp s(VCL)
120Mbps (NAL)
30FPS 3840x2160
MPEG‐4
SP@L0‐3,
ASP@L0‐5,
50Mbps 30FPS 3840x2160
File format Video format Highest bit rate Frame rate REsolution
Audio
format
ISO(Bluray)
H.264
MP, HP @Level
4.1,
100Mbps (VCL)
120Mbps (NAL)
30FPS 3840x2160
AC3,
LPCM,
AAC,
MPEG‐1
VC1 (AP),
45Mbps
30FPS
1920x1088
MVC
60Mbps
30FPS
1920x1088
BDMV
(Bluray)
H.264
MP, HP@Level
4.1,
100Mbps (VCL)
120Mbps (NAL)
30FPS 1920x1088
AC3,
LPCM,
AAC, VC1 (AP),
45Mbps
30FPS
1920x1088
Audio file Audio format Sampling rate Code rate
Windows Media
Audio(.wma)
WMA
WMAPro
8KHz ~ 48Khz 128bps ~ 320Kbps
MPEG Audio Layer
III(.mp3)
MPEG 32kHz ~ 48kHz 32kbps ~ 320kbps
Wave Audio Files
(.wav)
PCM
max 48kHz
max 320Kbps
ADPCM
8KHz ~ 48Khz
384Kbps
Matroska Audio
(.mka)
MPEG
32kHz ~ 48kHz
32kbps ~ 320kbps
AAC
16kHz ~ 48kHz
24kbps ~ 384kbps
AC3
32kHz, 44.1kHz, 48kHz
32kbps ~ 640kbps
PCM
max 48kHz
max 320Kbps
Advanced Audio
Coding(.aac)
AAC 16kHz ~ 48kHz 24kbps ~ 384kbps
AC3(.ac3)
AC3
32kHz, 44.1kHz, 48kHz
32kbps ~ 640kbps
EAC3
32kHz, 44.1kHz, 48kHz
32kbps ~ 6kbps
TS
TrueHD
32kHz, 44.1kHz, 48kHz
max 18Mbps
MPEG‐4,
Audio(.m4a)
AAC 16kHz ~ 48kHz 24kbps ~ 384kbps
OGG Vobis(.ogg)
Vorbis
8kHz~48kHz max
max 320Kbps
Free Lossless Audio
Codec(.flac)
FLAC max 48kHz max 320Kbps
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APE(.ape)
APE
max 48kHz
max 320Kbps
mid(*.mid)
MID
max 48kHz
max 320Kbps
NA
DRA
8kHz~192kHz
max 320Kbps
Image format
Max. resolution
Min.resolution
png
8K*8K
4*4
jpeg
baseline 8K*8K progressive , 4K*4K
4*4
bmp
8K*8K
4*4
gif
8K*8K
4*4
Note) The above refers to some specifications of the patent license, which requires the customer to be a
member to support.
2.5 Android Contents
Android configuration
CPU
64bit Quad‐core Cortex‐A53
GPU
Hexa‐core ARM Mali‐450 + Dual‐core VPU
CPU clock speed
1.2GHz
DDR3/RAM
2GB
eMMC/Flash
8GB
Android
5.1.1
kernel
Linux 3.10.0
2.6 RemoteController Button Description
Button Description
The following images may differ from the actual items.
No. Menu Description
1
Power
power on or off
2
SOURCE
select input source
3
OK
confirm your selection
adjust or select display menu, or select APP
under Android system
▲▼◀▶
3
OSD
display the setting on the screen
4 Menu
menu screen for various optional adjustable
setting
5 Mute
mute or restore sound.
6
Volume‐
volume level down
7
Volume+
volume level up or down
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3 Installation Guide
3.1 Caution before installation
Caution: Installation must be performed by a qualified custom video installation specialist
under the conditional installation environment as below.
Ambient Lighting
• When the sun or stronglightshineson the front screen of the product, imagecontrastcanbe
seenas it is decreased conspicuously or the image isfading.
• If direct sunlight orstrong artificial light (halogenlamps, etc.) shines on the front screen ofthe
product (if the product has touch function, itmay cause of malfunction oftouch.), install the
product in theshadyenvironments orin the opposite directionof the source of the sunshine or
the artificial light.
Ambient temperature
• Install the product in the well‐ventilated place with maintaining the ambient temperature of
below35° C (95° F).
3.2 Unpacking Process
The following magesmay differ fromthe actual items.
Before unpacking the box, refer to the diagrambelow.
1. Remove theouter packingbox.
2. Removethetopfoam.
3. Lowerdown orremovethewrapping.
4. Three or more people, remove the
packing from the product.
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3.3 Handling Guide
The following magesmay differ fromthe actual items.
Holdinga product
1. Right way
Atleast two persons are required to handle the productduring transportation.
Two persons should hold the left and right handle of the backside of the product with one
hand of each person and with the otherhand, grip the bottom portion ofthe rear side of the
product to move.
(The illustration below may differ from the actual items.)
2. Wrong way
Do not use or touchany part ofthefrontscreen of the product during transportation
.
X
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Putting a product
1. Right Way
Before putting the product on the floor, prepare flat and softcushions.
Placetheproducthorizontally andslowly on the floor.If firstly laying the edge of the bezelof the
product, the screen panel of the productmay be fragile or damaged.
2. Wrong way
Putdown carefully not to damage the outside of the product. If the corner part of the product is
placed first, the bezel may be damaged easily.
Cushions
X
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3.4 Product Installation
When installing the product with wall mount, make the product installed by a well‐trained
technician. Please refer to the User Guide of Wall Mounting.
Theproduct has VESA standard of 400X400 MM for wall mounting, and of M8
(Maximum length 35mm) of the screwsbysize.
Warning:We are not responsiblefor the productdamage orpersonal injurycaused byuser’s own
installation.
3.5 Wall mountingInstallation
Install the product only on the robust and vertical wall. When installing inside the wall or cabinet,
install the product with the space behind between the product and the wall as the illustration
below.
Ambient temperature is kept below 35 °C.
60mm
100mm
100mm
100mm
100mm
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3.6 Remote Controller
Inserting batteries in the remote controller
• Press the tab on the battery case and open it.
• Insert the battery (1.5V AAA) into the battery case.
• Insert the battery case until clack sounds.
Notice on battery
• When loading the battery, check if the polarity of the batteries is correct.
• If not using the remote controller for long time, remove the batteries to prevent damage
caused by battery fluid leak.
• Don’t expose the battery to direct sunlight or excessive heat such as a fire.
Notes on the remote controller
• If anything interrupts in front of IR receiver or between IR receiver and remote controller, the
remote controller may not work.
• If the receiving distance of the remote controller becomes narrow or does not work,
replace the battery with new one.
• In case of the product is exposed to direct sunlight or fluorescent light, it may not operate.
3.7 Setup
Turning on the power
1. Connect the power cable of the product into outlet with AC 100‐240V 50 / 60Hz.
2. Turn on the main AC power switch.
3. If the power indicator is green, the screen turns on automatically.
4. If the power light is red not green, press the power key on the remote controller or operate
to turn on the power.
Changing language of the menu
• The language of the menu is basically English as the default set.
• Users can select a language
• To change the menu language,
1. Press the Menu button to go to the menu.
2. Select the OSD from the main menu.
3. Select the language of the OSD setup menu.
4. Select the language you want to select, and then exit the menu.
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4 Remote Control
4.1 RS‐232Cconnection
Connector on the display: DB9 Male, configured as DTE.
Pin Function Comments
2 RxD Data input to the display. Connects to TxD on the Controller
3 TxD Data output from the display. Connects to RxD on the Controller.
5 GND Ground. Connects to GND on the Controller
Communication Parameter
Baud Rate
115200
Data Length
8 bit
Parity Bit
None
Stop Bit
1 bit
Communication code
Hex code
Cable
Use a crossed cable
Serial Command List
Function
Required Commands(Hex)
Reply
Power ON
21 31 50 4F 57 52 20 31 0D
Power OFF
21 31 50 4F 57 52 20 30 0D
MENU
21 31 52 45 4D 4F 20 33 30 0D
UP
21 31 52 45 4D 4F 20 32 35 0D
DOWN
21 31 52 45 4D 4F 20 32 36 0D
OK
21 31 52 45 4D 4F 20 32 39 0D
LEFT
21 31 52 45 4D 4F 20 32 37 0D
RIGHT
21 31 52 45 4D 4F 20 32 38 0D
EXIT
21 31 52 45 4D 4F 20 33 31 0D
MUTE
21 31 52 45 4D 4F 20 33 34 0D
Source change to HDMI1
21 31 49 4E 50 54 20 32 31 31 0D
Source change to HDMI2
21 31 49 4E 50 54 20 32 31 32 0D
Source change to HDMI3
21 31 49 4E 50 54 20 32 31 33 0D
Source change to OPS
21 31 49 4E 50 54 20 32 31 35 0D
Source change to VGA
21 31 49 4E 50 54 20 31 31 31 0D
Source change to AV
21 31 49 4E 50 54 20 31 33 31 0D
Source change to YPBPR
21 31 49 4E 50 54 20 31 35 31 0D
Source change to USB
21 31 49 4E 50 54 20 33 31 31 0D
Source change to FRONT HDMI
21 31 49 4E 50 54 20 32 31 34 0D
Source change to HOME(ANDROID)
21 31 49 4E 50 54 20 34 31 31 0D
Volume Up
21 31 56 4F 4C 4D 20 2B 0D
Volume Down
21 31 56 4F 4C 4D 20 2D 0D
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5 Connect the external device
5.1 HDMI Connection
• HDMI input is recommended because it receives a digital signal input from an external device
with HDMI output to ensure high quality of digital signal.
* Use the cable provided with the product. Otherwise, no image may be shown on the screen or
normal display may not be shown.
• If connecting the product to the PC, it supports the VESA Display Data Channel (DDC) standard.
This standard supports "plug and play" function which helps the PC recognize the product
automatically to output the optimal resolution.
In order to operate the 'plug and play' after connecting the product, connect the video cable of
the PC to the product before turning on your PC, and turn on the power of this product first and
then turn on the power of the PC.
• When the incompatible resolution of the input signal is input to the product no image is shown
on the screen or normal display is not shown. As for the supported resolutions, refer to page 31.
If you receive a3840 x 2160 60Hzinput HDMIcable, please use the4K,2Kcertified products.
The screen maylook strange.
5.2 VGA Connection
• To see the video, connect D‐Sub 15P cable of the PC to the VGA In port of the product.
• If connecting the product to the PC, it supports the VESA Display Data Channel (DDC) standard.
This standard supports "plug and play" function which helps the PC recognize the product
automatically to output the optimal resolution.
In order to operate the 'plug and play' after connecting the product, connect the video cable of
the PC to the product before turning on your PC, and turn on the power of this product first and
then turn on the power of the PC.
• When the incompatible resolution of the input signal is input to the product no image is
shown on the screen or normal display is not shown. As for the supported resolutions, refer to
page 31.
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25
6 Touch Requirements
6.1 Touch Requirements
Computer Configuration (Recommended):
• 3.0 GHz quad‐core processor
• 8 GB RAM
• 10 GB available hard disk space
• 1 GB NVidia GTX330 graphics card
OS Windows
Sub‐OS
Windows
2000
Windows
XP
Windows
Vista
Windows7
Windows
8/8.1
Windows
10
Windows CE6.0
Support
√ √ √ √ √ √ √
Multi‐touch
single
single
single
√ √ √
single
Driver
HID compliance， not need any drive
need driver
Notice：
.Performance will be impacted if mentioned systerms do not support multi‐touch functions or
.have no copyrights.And Windows8 must be non OEM version
OS
Linux
Sub‐OS Fedora 10 or above Ubuntu 10.04 orabove RedFlag 6.2 or above
OpenSuse 11.4 or
above
Support
√ √ √
√
Multi‐touch
.kernalversion3.0+，can support multi‐touch by adding patch
.Kernal version3.5+，HD compliance support multi‐touch
Driver
HID complicance
For
multi touch in Mac OS, please contact us. We provide the UPDD driver.
OS
Android
Sub‐OS
5.1.1
Support
√
Driver
HID compliance
Multi‐touch
.kernal version2.6.32+,we can procide patch
.version 3.5+，HID compliance support Multi‐touch
*) Note, ChromOs supports. The version is 39 or above
OS
Mac OS X
Sub‐OS
10.9 or lower
10.10 or lower
Support
√ √ Multi‐touch
.Supported UPDD drive
Driver
.HID compliance support single touch
.Multi‐touch supported by UPDD drive
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7 Menu Control
7.1 Input selection / Touched OSD menu
Press the Input button and then select ▲ or ▼, or the input you want to select,
and then press the ▶ (+) button.
1) AVT /DVT : N/A.
2) Front HDMI is blocked.
7.2 Touched OSD menu
You can use the ods menu by touching on the screed of bottom side .
Back Home Windows Input Current status Lock Volume Hide
Input Description
ATV ATV input (N/A)
DTV DTV input (N/A)
VGA VGA input
OPS OPS input 2)
Front HDMI (it is blocked)
HDMI1 HDMI1 input
HDMI2 HDMI2 input
HDMI3 HDMI3 input
DP Display input
AV AV input
YPBPR YPBPR input
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7.3 User function
Upper Lower Value Note
Picture
Setup
Picture mode
Standard/Dynamic/Soft/User
(Default: Standard)
Brightness
0‐100
(Default: 50)
Contrast 0‐100 (Default: 55)
Satauation 0‐100 (Default: 50)
Sharpness
0‐100
(Default: 50)
Color Temp
Standard /Cool/Warm
(Default: Standard)
Display Mode
16:9/4:3/Zoom1/Zoom2/
point to point/Auto/
(Default: 16:9)
HDMI Mode
Auto Mode/PC Mode/Video Mode
(Default:AUTO )
Sound
Setup
Sound Mode
Standard /Movie /
Meeting/Classroom/Custom
(Default: Standard)
Treble
0‐100
(Default: 50)
Bass
0‐100
(Default: 50)
Balance
‐50~50
(Default: 0)
SPDIF
Off, PCM, RAW
(Default: PCM)
Time Setup
Sleep Timer
Off,15,30,45,60,90,120,240Min
(Default: Off)
Menu Display Time
5,10,15,20,25,30,off
(Default: 10seconds)
Advanced
Language
English / 中文
English
Input Method
Remote controller IME
Boot channel
Android/Force input Source/
Remember Input Source
Android
Boot OPS
On/Off
(Defaul:on)
Menu Hidden
Close/5s/10s/15s
(Defaul:close)
System Time
Wallpaper
System Info
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8 Trouble Shooting
The table below provides some general guidelines for trouble shooting problems you may
encounter with your product. If the suggested solutions fail to resolve the problem or if you
encounter an issue not described here, please contact your dealer or service centre.
Symptom Checklist & Solution
The poweris not turned on.
(When the LED light indication is red
or orange.)
• Turn on power switch of the product or by using
remote controller, check if the product is in power
saving mode for no input of video signal.
The power is not turned on.
(LED indication that the light is off)
• Ensure that the product is plugged in and that the AC
outlet is active.
• Set the main power switch to the on position.
• Try to connect other electric equipment to AC outlet to
check if there is no problem in power source.
The remote controller does not
work.
• Replace the batteries in the remote controller.
• If the remote controller receiver of the product is
prevented by any object, delete the object and try to
operate again.
• If the remote controller receiver of the product is
exposed to direct sunlight or strong light, try to block
the light and operate again.
• Check the control buttons (OSD buttons) work
properly.
The power is on only, but the screen
does not appear.
When the LED indicator of the product is green, video
displays on the screen. Turn on the power of the
product by using the power switch or remote controller.
•Turn off the AC power, and then turn it on again.
A message of ‘Input out of range’ is
displayed.
• Check if a signal with other resolution which the
product does not support is input to the product and
refer to the details in the page 31.
Images are not displayed correctly,
or noise is shown on the screen.
• Ensure the cables are connected in and video signal is
active.
• Change the cable.
• Check if a signal with other resolution which the
product does not support is input to the product and
refer to the details in the page 31.
• Connect another product to check if there is no
problem, considering the possibility of problem in outer
video signal equipment.
• Ensure the input windows resolution and ratio(16:9)
• When mirroring or duplicate displays can only be as
high as the device screen will go. Hold Windows key and
press P to Display only
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'No Signal' message is displayed. • Check to see if the external signal device is turned on.
• Check if computer is on power saving mode by
handling the mouse or pressing keyboard to wake.
• Check to see if the external signal devices and cables
are connected.
• Check to see if the cable connections are loose or
missing out.
• Try changing the cable.
• Check if the input selection of products is correctly set
to an external device by using the SOURCE button on the
remote controller.
HDMI screen is not displayed.
Or screen appears strange.
• Check to see if the cable connections are loose or
missing out.
• Try changing the cable.
• If you use an HDMI cable not certified, it may result in
a problem.
HDMI display is small or large visible. • Try adjusting video output size of the graphic card in
case of computer.
The color of VGA screen is strange.
• Check to see if the cable connections are loose or
missing out.
• Try changing the cable.
• Connect another product to check if there is no
problem, considering the possibility of problem in outer
video signal equipment.
The position of VGA screen is
strange.
• Try adjusting the automatic position by using the
menu on the remote controller.
The screen is too bright, and the
image is not separated.
• From the menu, try making the value of the black level
lower on the screen menu setting.
• Or try to initialize the screen menu settings.
The dark area of the screen is too
bright
• From the menu, try making the value of the contrast
lower on the screen menu settings.
• Or try to initialize the PICTURE settings.
Screen looks too dark.
• Try to initialize the PICTURE settings.
Touch doesn’t work
• See Connecting the Touch Screen Controller Host
Computer to the Display
Touch Alignment
• Ensure the output resolution of the attached device is
set to a 16:9
No Sound on VGA
• Install into the “Sound” socket or check the Audio
setting in the computer
No Sound on internal speaker
• Increase the volume level on both the CommBox
interactive display, Media Player and Device e.g laptop
or PC
No Sound on External Speakers
• Ensure the external speakers are connected to the
correct jacks.
• Check for any shorts on the wires connecting to the
speakers.
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•Power down the touchscreen, remove any external
speaker connection, wait for 30seconds, reapply power
and test internal speakers only.
UD@60Hz is not displayed.
• UD@60Hz is optional. If you want to display this
resolution, contact us. We will provide the 60Hz docking
board package.
• Connect directly from HDMI 2.0 of PC to HDMI port of
the screen. Screen has to be set HDMI 2.0 in OSD setting
menu.
• Use the bellow’s gender of DP and HDMI port if your
computer has only DP port for UD@60Hz.
What kind of computer or
specification do I need for
4K@60Hz?
• Video output must be 4K@60Hz
• Memory and graphic card: 8GB above and
NVIDIA® GeForce® GTX 745 (included 4GB DDR3)
• HDD : 1TB(64MB cash)7200RPM SATA 6Gb/S
Same or above specification
(※
e.g Gamming desktop is normally suitable for this
specifications : Dell Alienware X51 series)
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9 Product Specification
※Please contact to the IFPD supplier.
※ Product design and specification can be changed for quality improvement without prior notice.
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10 Required information
10.1 Prevent image sticking
The fixed image (title, menu image, picture, motionless movie etc.) on the screen is maintained for a
long time, image sticking may occur. Image sticking may be subject to operating time of still picture.
Since the image sticking is not defect but a characteristic of the product, it is restricted from the product
warranty.
Thus, please refer to the following information for the prevention of image sticking.
• When external device (PC) is not used for a long time, please use screensavers.
(The screensaver should be monochrome or moving image.)
• If 4:3 aspect ratio is used for a long time, image sticking might occur.
So, it is recommended to use the full screen.
• In case of displaying still picture for long time, change pictures a certain time.
If image sticking is shown, turn off the unit for a while and turn it on again.
Turn off time may be required.
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