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Therma-Tru® Fiberglass and Steel Door Systems
Fiberglass – Classic-Craft®, Fiber-Classic®, Smooth-Star® Doors
Steel – Proles
and Therma-Tru
1. WHAT THE LIMITED WARRANTY COVERS AND FOR HOW LONG
a) PRODUCT DEFINITION:
THERMA-TRU® DOOR SYSTEM (“Product”) consists of a Therma-Tru fiberglass or steel door slab(s) named above and the following parts when they are
genuine Therma-Tru components: sidelites, any applied or inserted panels, dentil shelf, divider bars on doors and sidelites, glass lite inserts with
Therma-Tru logo glass temper blaze, wood grilles, hinges, weatherstrip, door bottom sweep (gaskets), rain deflector, rain guard, sill pan, screens, internal
grids, corner seal pads, door sill, astragal, and multi-point locking system door handles and lockset (on fiberglass Products only). This Limited Warranty
applies only when all of these parts are genuine Therma-Tru components. Except for wood grilles, other all-wood parts including but not limited to door
jambs, mull posts, brickmould and mull casing, and steel Product’s locking systems are not covered by this Limited Warranty.
b) COVERAGE:
Subject to the limitations and exclusions below, and for the duration of the applicable stated Warranty Period, Therma-Tru warrants that Products purchased
and installed in the USA or Canada:
NON-GLASS COMPONENTS: Are free from non-conformities in material and workmanship. All hinges in fiberglass and steel Product, and multi-point locking
systems installed in a fiberglass Product are also warranted against non-conformities in the mechanical and locking mechanism (excluding (i) installations
within 5 miles of a body of salt water, (ii) the finish, and (iii) multi-point locking systems installed in steel Products). See Section 2a “WHAT THIS LIMITED
WARRANTY DOES NOT COVER” for clarification.
™ and Traditions Insulated Steel and Wood Edge Doors;
® Fire Door (TR 12-24) Steel Edge Doors
Residential Limited Warranty
For Purchases Made on or After January 1, 2013
GLASS COMPONENTS: Are free from non-conformities in material and workmanship resulting in internal glazing failure, seal failure, internal insert slippage,
and permanent and material visual obstruction from moisture or dust film formation in the air space of the sealed glass unit.
NOTES ABOUT TIMELY FINISHING OF DOOR SYSTEMS:
• For continued warranty coverage, all fiberglass Therma-Tru door systems (Products) must be finished within 6 months of the installation date; and
all steel Therma-Tru door systems (Products) must be finished within several days of the installation date. However, all bare or unprotected wood
surfaces (such as door frames) on all steel and fiberglass Products (including any bare or unprotected wood surfaces used or exposed by builders,
contractors, dealers or distributors on or in conjunction with the Products) should be primed and painted, or stained and top coated within the lesser
of 2 weeks of installation or exposure to weather. All doors must have all 6 sides finished. (Note: If a genuine Therma-Tru door bottom sweep (gasket)
is properly applied by the builder, contractor, dealer, or distributor to the bottom edge of the door, then only the 5 remaining sides of the door require
finishing.) For all doors, sides, top and bottom must be inspected and maintained as regularly as the front and back face surfaces.
• Improper or untimely finishing of the Product by the Warranty Holder or its agents (i) increases the chance for Product damage of the type which is
NOT COVERED by this Limited Warranty and (ii) increases the preparatory work that must be performed by the Warranty Holder or its agents in order
to properly finish and maintain the Product in a manner not inconsistent with Therma-Tru’s recommendations and instructions. This is particularly a
consideration for steel Products.
• Therma-Tru Same-Day® stain finishing product is recommended for staining and top coating fiberglass Products that do NOT have a Therma-Tru
factory-applied exterior finish, that is, for Classic-Craft® and Fiber-Classic® Product, and is covered by a separate 5-year limited warranty from the date
of purchase. (Request a copy for all terms and provisions from Therma-Tru as indicated in Section 6 below or from your builder, dealer or contractor
who installed or sold the Product.)
• See Therma-Tru’s recommendations and guidance for proper finishing of fiberglass and steel Products at www.thermatru.com (i) “Recommendations
For Proper Finishing and Painting or Staining”, and (ii) “Frequently Asked Questions”.
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Fire Door
®
5 Miles of Salt Water)
(TR 12-24) Steel Edge
Therma-Tru
15 Years (10 Years within
NO
90-minute**
Door System
®
2 frame with a lock bore sleeve,
®
YES
Traditions
Wood Edge
Insulated Steel
™
manufactured or recommended components are incorporated into the Door System.
®
Profiles
Wood Edge
Insulated Steel
®
®
®
Select Product Codes
Select Product Codes
(10 Years)
(20-minute**)
Door System Warranty Rider. A copy of the Tru-Defense
®
(20-minute**)
Door System Warranty Rider that provides for additional payment to the Warranty Holder of up to a maximum
®
YES YES YES YES
YES YES
Smooth-Star
Classic-Craft
Fiber-Classic
(20-minute**)
YES NO NO NO
NO NO NO NO
Select Product Codes
bullet)
th
Door System eligibility and Warranty Rider ***
®
See Notes (*) Fiberglass Steel
Door System*
Warranty Period Lifetime 10 Years 5 Years
Door a/k/a Door Slab and Panels – Applied or inserted YES YES YES YES
Fire-Rated **
SUMMARY OF LIMITED WARRANTY PERIODS FOR PRODUCTS — For Residential Warranty Holders Effective January 1, 2012
This table summarizes for Residential Warranty Holders the Warranty Periods under this Limited Warranty that apply to Products when the following genuine Therma-Tru
This table is provided for your convenience ONLY.
READ the entire Limited Warranty for the conditions and limitations that apply to this information.
Commercial/Multi-Resident Warranty Holders are subject to different Warranty Coverage, Warranty Periods and Transferability restrictions which are stated in Section 1(c) “Warranty Duration”.
Glass Lites – Clear, Low-E, Deco, and lite frames
Hardware – Hinges
Lockset – Multi-Point Locking System
Glazing, seal, internal insert placement, absence of permanent/material obstruction from moisture or
Mechanical (excluding (i) installations within 5 miles of a body of salt water and (ii) the finish)
dust formation in air space and applied wood grilles
Corner Seal Pad (excluding normal wear and tear) YES YES YES YES
Sills YES YES YES YES
Door Bottom Sweep (Gasket) and Weatherstrip – (excluding normal wear and tear) YES YES YES YES
Rain guard/Rain deflector (Optional) YES YES YES YES
Aluminum or Stainable Astragal (Optional) YES YES YES YES
Frames – Rot-resistant and sourced from Therma-Tru YES YES YES YES
Frames and Framing Components - of any type that are not sourced from Therma-Tru
(see Section 2(a), 10
Mechanical and locking mechanisms (excluding (i) installations within 5 miles of a body of salt water,
(ii) the finish and (iii) multi-point locking systems installed in steel Products)
Tru-Defense
*A “door” and a “door system” are not the same. A “door system” is assembled by a person (for example, your builder, contractor, dealer, or distributor) who sources and combines various separate components, including the “door slab,” into an entry system.
If your door system is assembled using all genuine Therma-Tru parts, then you receive far more than just a beautiful door. You are purchasing an entry system in which every component has been manufactured or recommended by Therma-Tru to work
together as an integral “door system” …AND you will get the full benefit of a Therma-Tru door system limited warranty.
.** A 20-minute Fire-Rated door must be permanently labeled with a fire door certification label to signify that the Product is qualified as Fire-Rated. To determine if an eligible door has been machined and is certified for use as a fire door, an official fire door
certification label will be affixed, usually between the top and middle hinge, on the edge of the hinge side of the door slab. In the event that a fire door certification label is missing or has been removed, for a Fire-rated door to retain its fire rating it must be field
labeled by the certification entity that originally certified the door (usually Warnock Hersey Intertek or Underwriters Laboratories). A Therma-Tru Fire Door (TR12-24) Steel Edge must be installed with a Therma-Tru Adjusta-Fit
of $2,000 reimbursement if water infiltrates under a properly assembled, installed and maintained fiberglass door system that meets the additional provisions stated in the Tru-Defense
and a smoke and draft intumescent seal to achieve a 90-minute or 60-minute positive pressure rating.
Warranty Rider for Fiberglass Door Systems is available from Therma-Tru Corp., 1750 Indian Wood Circle, Maumee, Ohio 43537, at 800-537-5322 or at www.thermatru.com, or from the builder, dealer or contractor who installed or sold the Product.
.***Tru-Defense Fiberglass Door System: A Therma-Tru Fiberglass door system may qualify for supplemental reimbursement under the Tru-Defense