Classeq ECO 1, HYDRO 400, ECO 2, HYDRO 700, ECO 3 Installation & Operation Instructions
...
Installation & Operation Instructions
The Classeq Under Counter Range
Glasswashers
Dishwashers
ECO 1
HYDRO 400
ECO 2
HYDRO 700
ECO 3
HYDRO 750
DUO 2
DUO 400
DUO 3
DUO 750
www.classeq.net
Page 1
Accessories and Extras
Detergents and Hygiene Products
Product
Application
Product Name Quantity Order
Code
Glasswashing
Products
Super clean glasswashing detergent 2x5l GW2-5
G3 glass rejuvenator 1x10kg G3/10
Super shine glasswashing rinse aid 2x5l GWRA5-5
Glasswasher starter pack glasswasher detergent 2x5l
SPG
Glasswasher starter pack rinse aid 2x5l
Dishwashing
Products
Super clean dishwashing detergent 2x5l DW2-5
Super clean dishwashing detergent 1x20l DW1-20
Super shine dishwashing rinse aid 2x5l DWRA2-5
Super shine dishwashing rinse aid 1x20l
DWRA120
Dishwashing starter pack detergent 2x5l
SPG
Dishwashing starter pack rinse aid 2x5l
Super descaler 2x5l DE 2-5
Salt
Table Salt DuoMatik 25kg SALT T
Granulated 25kg SALT
Stands
Product Name Order
Code
Eco 1-2, Hydro 400 stainless steel 457(w) x 497(d) x
410(h)
SS-400
Duo 2, Duo 400 stainless steel 575(w) x 552(d) x 421(h) SS-400D
Eco 3 Hydro 750 stainless steel 555(w) x 550(d) x 410(h) SS-500
Duo 3, Duo 750 stainless steel 575(w) x 552(d) x 421(h) SS-500D
Steel coated stand ( Eco 1-2, Duo 2, Hydro 400) BWS400
Steel coated stand ( Eco 3, Duo 3, Hydro 700, Hydro 750,
Duo 750)
BWS500
Baskets
Product Name Order Code
Eco 1 glass 400SBG-P
Eco 2, Duo 2 glass, Hydro cup 500GBP
Eco 3, Duo 3 glass, Hydro 750, Hydro 857-957 cup 700GBP
Alto cup, Hydro 400 plate 500P RP
Hydro 750 plate, Alto plate 700DRP
Page 2
Basket Inserts
Product Name Order Code
Wire plate holder Eco 2, Duo2, Hydro WS8-SK
Hydro, 8 Compartment cutlery CBP
Water treatment
Description Order code
Eco, Duo and Hydro
ranges
8 litre WS8-SK
12 litre WS12-SK
16 litre WS16-SK
20 litre WS20-SK
Automatic WSAUTO
Hydro ranges 20 litre WS20-SK
Automatic WSAUTO
Automatic hot water WSHC10
Alto ranges Automatic – DuoMatik 51-01-206
Viso ranges Automatic WSAUTO
Automatic hot water WSHC10
Accessories
Description Order
Code
Boostermatic Pressure Pump (where water pressure is below 45psi/3bar) 99-05-039
Fixing Bracket For Pump 99-32-002
Mixer Valve For hot water installations 99-32-001
Service and Maintenance Contracts
Enjoy complete peace of mind with Classeq’s range of tailored service contracts. We will
be happy to discuss your requirements and provide a proposal which will cater for all
your warewashing service needs.
Four Star
Break down cover only. Call out and labour included. All
replacement parts will be charged.
Five Star
Break down cover with call out, labour and parts included
Page 3
Dear Customer
Thank you for choosing Classeq, the machine you have selected has been
designed to give you lasting service.
Please read these instructions before installing, commissioning and operating
this machine.
The information contained herein is provided to avoid accidental risks and/or
damage to either yourself or your machine.
Make sure you and any other users understand the controls prior to using your
machine.
Please keep these instructions in a safe place for future reference.
If you have any questions, or are not sure about any information contained in
this manual please contact either your distributor or Classeq, details are
provided inside the back cover.
Table of Contents
1. Know Your Machine ........................................................................ 5
2. Warning and safety information ...................................................... 8
3. Pre - Installation .............................................................................. 9
4. Installation .................................................................................... 12
5. Commissioning ............................................................................. 14
6. Operation ...................................................................................... 16
7. Servicing & Maintenance .............................................................. 19
8. Trouble Shooting .......................................................................... 21
9. Decommissioning ......................................................................... 23
10. Appendix A ................................................................................ 25
11. Appendix B ................................................................................ 26
12. Appendix C ............................................................................... 29
13. Parts and Labour Warranty Terms ............................................ 30
Page 4
Explanation of symbols used
The following symbols have been used in this manual
Danger
Warning against potential
serious or fatal injuries to
persons if the described
precautionary measures are
not taken.
►
This symbol refers to a
chapter with more detailed
information
Warning !
Warning against potential
minor injuries to persons or
potential material damage if
the described precautionary
measures are not taken.
Refer to foot note at bottom
of page
Caution
Warning against defects in or
destruction of the product if
the described precautionary
measures are not taken.
Recycle
Page 5
1. Know Your Machine
1.1 Fascia and Controls
Top wash / rinse arms
(ECO1, ECO2 & DUO2 only
have top rinse arms)
Water softener salt refill cap
(only on machines with
integral water softeners)
Secondary filters, and or
gravity drain plug position
Serial number / electrical
rating plate
Chemical pump(s)
Fascia / control
Bottom wash
/ rinse arms
Left hand primary filter
(right hand filter not shown)
Air pressure vessel
Door magnet
(inside door frame)
On / Off
button
Cycle button, also
acts as drain down
button on machines
with drain pump
On / Off lamp
Machine heating (if Amber in colour)
Machine ready (if Green in colour)
Cycle / Drain lamp
Refill salt warning lamp
(only on machines with integral water softeners)
Rinse water thermometer
(Optional)
Wash water thermometer
(Optional)
Page 6
1.2 Contents of Your Machine
Items included within machine
1 x Installation and
Operation
Instructions
1 x Good Practice
Guide
Open basket
x2 (glass washer)
x1 (dishwasher)
2 x Secondary
filters
(only 1 on gravity
drain machines)
Sectioned basket
x1 (dishwasher only)
(400mm basket
differs from image)
1 x Drain plug
(only on gravity
drain machines)
Cutlery basket
x1 (dishwasher only)
(400mm basket
differs from image)
Primary filters
x1 Left hand filter
(all machines)
1 x Water inlet
hose
Primary filters
x1 Right hand
filter
(Drain pump
machines)
2 x Bottle weights
(for Rinse Aid and
Detergent tubes)
Primary filters
x1 Right hand
filter
(Gravity drain
machines)
Page 7
1.3 Machine specification
F
E
D
C
B
A
Glass washers
ECO 1 ECO 2 ECO 3 DUO 2 DUO 3
Dishwashers
HYDRO 400
HYDRO 700
HYDRO 750
DUO 400 DUO 750
Machine
(mm)
A = width
410 450 550 470 570
B = depth
510 535 625 535 625
C = height (min)
640 740 825 750 835
Recess
(mm)
D = width (min)
413 453 553 473 573
E = depth (min)
530 555 645 545 645
F = height (min)
660 760 845 770 855
Basket size (mm)
(square basket)
350 400 500 400 500
Load capacity (pint glasses) 13 17 30 17 30
Load capacity (dishes) - 9 18 9 18
Machine fully loaded weight
(kg)
45 61 105 64 110
Rinse water temperature
(glass washers)
70°C 70°C 70°C 70°C 70°C
Rinse water temperature
(dish washers)
82°C 82°C 82°C 82°C 82°C
Wash water temperature 55°C 55°C 55°C 55°C 55°C
Operating noise level <70 db <70 db <70 db <70 db <70 db
Page 8
2. Warning and safety information
The machine should only be operated
on the voltage specified on the rating
plate (►1). The installer and user are
responsible for ensuring the
installation and operation of this
machine are in accordance with local
and national regulations.
Each day allow your machine to heat
up before the first wash cycle (►6.4).
Only use commercial grade
detergents and rinse-aids within your
machine.
DO NOT use electrical extension
lead(s) to supply power to your
machine.
The door of this machine must
NEVER be used to stand on.
Damage to the machine caused by
lime scale, or poor water quality will
NOT be covered by the
Manufacturer’s Warranty.
Children should be supervised to
ensure that they do not play with, or
operate the machine.
When disconnecting your machine
from the mains electrical supply:
• Machines with an electrical plug,
always pull the plug. Never pull
the cord itself.
• Machines hard wired (i.e. no
plug), this must be disconnected
in accordance with local and
national regulations; Classeq
recommends this is performed by
a qualified electrician.
For Dishwashers ONLY
Long cutlery, such as ladles and long
knives etc., must be placed
horizontally on the open basket
(►1.2), this will avoid possible
collision with wash / rinse arms.
Always remove excess food from the
dishes before loading.
DO NOT use your
machine as a waste
disposal unit.
Caution
Page 9
3. Pre - Installation
After unpacking your machine, check
it for any possible transport damage.
Never install and use a damaged
machine. If your machine is damaged
contact your retailer immediately.
Make sure the water and electricity
connections of your machine are in
compliance with these instructions.
Remove all outer packaging and the
protective film from your machine
before positioning it.
Ensure all packaging materials are
disposed of in accordance with local
and national regulations.
Ensure there is a clearance each side
of the machine to allow slight
sideways movement for servicing
(►1.3).
When positioning the machine,
ensure that the water inlet and drain
hoses are not kinked or squashed.
Care must also be taken to ensure
your machine does not rest upon any
of its supply hoses / leads.
Ensure the surface your machine is
going to be installed on is stable and
capable of supporting it during normal
operations (►1.3)
Once installed use the adjustable feet
to ensure your machine is stable, with
its weight being distributed equally
and does not tilt more than 3
°
in any
direction.
Page 10
3.2 Machine mains supply
requirements:
3.3 Electrical connection (►3.2):
As a minimum Classeq recommends
the following standards are
maintained:
· All machines are connected via a
residual current device (R.C.D.) or
earth leakage protection device.
• IEC 60204
Supply isolator switch must have all
pole separation of more than 3mm.
• IEC 60335
The machine must be connected to
an equi-potential conductor, the
connection stud is located at the rear
of the machine (a suitable ring
terminal will be required), this is in
addition to the earthed electrical
supply.
Prior to connecting the machine,
ensure that the voltage and the
supply fuse complies with the rating
plate on the machine (
►1).
All mains connections are made at the
rear of the machine
Mains electrical supply cable
Drain / waste water hose
Water supply hose connection
Earth bonding / Equi-potential stud
3.4 Earth bonding / Equi-potential
stud:
For safety reasons your
machine MUST be earth
bonded to adjacent
metalwork, or may be
earthed so that it is at the
same potential (i.e. voltage).
Please consult your distributor,
Classeq or a qualified electrician if
you are unsure how to do this.
Danger
Earth bonding stud
Earth wire
Page 11
3.5 Mains electrical plug:
Depending upon the model and
variant of your machine, it may be
supplied without a mains electrical
plug.
3.6 Mains electrical cable
specification:
If the mains electrical supply cable is
damaged or has deteriorated, it must
be replaced by a cable or cord
assembly supplied by Classeq, or its
service agent, and be to the following
minimum specification.
For electrical rating of your machine
refer to the rating plate (►1).
Machine rating
(Volts / Phase / Amps)
Cable type
220-240V / 1N~/13A PVC 3G 1.5
220-240V / 1N~/20A PVC 3G 4.0
220-240V / 1N~/32A PVC 3G 4.0
380-415V / 3N~/13A PVC 5G 2.5
Temp.
rating
Length
of cable
Conforms to
80°C
min.
2.75m
IEC 60335-2-58
&
IEC 60227 types 56 &
57
3.7 Changing electrical rating:
Several of the 500mm basket
machines
can be either down rated
or up rated electrically. Such a
procedure MUST be carried out by a
qualified electrician or service
engineer (►11.1).
3.8 Water connection (►3.2):
For the longevity of your machine and
to ensure you get consistently good
results, it is essential your machine is
either fed from a soft water supply, or
your Classeq machine is connected
to an appropriate water softener.
IMPORTANT - All supplier
warranties are void if lime scale is
present within your machine.
Commercial machine wash results will
be affected by external conditions
such as incoming water temperature,
pressure, hardness and choice of
chemicals.
3.8.1 Water supply hose:
Your machine comes with a new
water supply hose (►1.2), requiring a
G¾” (¾” BSP) male threaded
connection at the mains water supply.
This hose is to be connected to the
machine and the mains water supply.
Old existing, defective
or damaged water
supply hoses are NOT
to be used when
installing your machine.
OR
- only ECO3, HYDRO 750, DUO3 and DUO 750
Warning
Page 12
3.8.2 Water supply restrictions:
Incoming water temperature
• 4°C minimum
• 55°C maximum
Supply water dynamic pressure
• 0 to 2 bar (0 to 200 kPa)
Rinse booster pump required
• to 4 bar (200 to 400 kPa)
No modifications required
• to 6 bar (400 to 600 kPa)
Flow restrictor required
• 6 bar plus (600 kPa plus)
Pressure reducing valve required
If the above requirements are not
adhered to, the performance of the
machine will be impaired.
3.9 Drain / waste water hose
(►3.2 and 4.4):
Dependent upon the model of
machine you have will change how
the waste water hose needs to be
configured into your sites drainage
system (►4.4)
4. Installation
Make sure you have read section 3
of this manual to familiarise
yourself with the machine before
installation.
4.1 Recommended hand tools
Classeq recommends the following
hand tools to aid installation of your
machine.
4.2 Electrical supply connection
Your machine must be connected
directly to the mains electricity using
the mains electrical cable provided.
Prior to connecting your machine,
ensure the electrical supply has a
suitable and adequate circuit breaker /
fuse. For the electrical rating of your
machine refer to the rating plate (►1).
Contact your distributor, qualified
electrician or Classeq if you are
unsure how to check this.
All mains electrical work
must be carried out in
accordance with local and
national regulations, and
by a qualified electrician.
Recomm ended Hand Tools
2.5mm - Allen key
Screw driver flat and
pozi (sma ll)
Wire cutte rs
Spirit leve l
Danger
2.5mm and 4mm hex key
2.5mm and 4mm hex key
Page 13
4.3 Water supply hose connection
(►3.8.1)
Classeq recommend installing a shut
off valve in the mains water supply
line near the machine such that it is
easily accessible.
Connect the 90° bend end of the water
supply hose to your machine (►3.2)
and the straight end to your water
mains supply.
Ensure the rubber seals within the
ends of the hose are in place.
Ensure all connections are water tight
before using your machine.
4.4 Drain hose connection
Fit the drain hose of your machine to
the waste plumbing without kinking it.
Secure your hose firmly to the waste
pipe to avoid it coming off during the
machine’s operation.
The waste plumbing must only be
connected into the foul drains and not
the surface water drainage
system.
4.4.1 Gravity drain machines
• Drain hose must flow down from
the waste outlet to the drain.
• Ø40mm (1 ½”) standpipe
required, must be lower than the
bottom of the machine.
• Ensure the joint between
standpipe and drain hose is
water tight.
4.4.2 Drain pump machines
• Drain hose can flow down from
the waste outlet to the drain
(►4.4.1).
• Ø40mm (1 ½”) standpipe
required, must be lower than the
bottom of the machine.
• Ensure the joint between
standpipe and drain hose is
water tight.
OR
• Drain hose can be inserted into a
standpipe with the maximum
height indicated by the sticker on
the rear of the machine.
• Ø40mm (1 ½”) standpipe
required.
MAX . standpipe h eight
MAX.
Page 14
5. Commissioning
5.1 Installing chemical bottle
weights
A coil of PVC hose is attached to
each chemical pump.
• Blue = rinse aid
• Clear = detergent
The above coils of PVC hose are
taped to the exterior of the machine
during transit, these are to be un-coil
and routed to the chemical bottles.
After routing these PVC hoses to the
chemical bottles, push the supplied
bottle weight and filter onto the end of
each PVC hose, see diagram below.
Only rinse aids and
detergents developed for
commercial glass and
dishwashers are to be used.
Rinse aids must be suitable
for water temperatures down
to 40°C.
5.2 Integral water softener
(Not on all models)
Check the water hardness of your
water supply. Once you have this
data, isolate the mains electrical
supply to the machine, remove the
lower front panel and select the
corresponding water hardness setting
as shown on the label on the wash
tank, now replace the lower front
panel and reconnect your electrical
supply.
Now remove the right hand basket
guide and the ‘Salt reservoir cap’.
Only use granulated salt
(max. grain size 5 – 7 mm).
Salt tablets are not suitable.
Using the funnel supplied, fill the
softener with salt (approx. 1.5 kg),
using the funnel supplied.
Remove any spilt salt from the wash
cabinet. Now replace the salt reservoir
cap, ensuring the cap is secure and
water tight.
The ‘Refill Salt’ / lamp
may stay illuminated for
up to 3 complete wash
cycles after filling /
refilling the salt reservoir
with salt.
Bottle weight
Filter
Bottle cap
PVC hose from machine
/ chemical pump
Warning
Caution
Salt reservoir
cap
Basket guide
Caution
Page 15
DO NOT run the machine if there is
no salt in the salt reservoir, as this will
allow lime scale to build up, also any
lime scale will invalidate your warranty
DO NOT add any other chemicals,
such as detergent or rinse aid. These
will cause damage to the machine.
5.3 Priming of rinse aid &
detergent
This procedure is only required when
commissioning or if your chemical
bottle has run dry for a number of
cycles. It is not required during normal
operation:
• Ensure chemicals are
attached (external to machine).
• Ensure your machine is
empty of water.
• Turn the mains water supply
OFF.
• Turn machine ON at both the
mains supply and at the
fascia for 90 seconds only.
• Turn machine OFF at the
fascia.
• Turn the water supply ON.
• The chemicals will now be
primed and the machine can
now be operated (►6).
5.4 Chemical dosage:
The chemical pumps have been preset to a standard dosing rate. The
dosing can be adjusted to suit
individual site requirements (►11.2).
5.5 Rinse & wash tank
temperatures:
Water temperatures are pre-set,
however Classeq recommends these
are checked / calibrated to ensure
compliance to local and national
regulations.
0s
90s
Page 16
6. Operation
6.1 Machine description:
The design of commercial glass and
dishwashing machines differ from
domestic versions as they are
designed to run continually for many
hours.
6.2 Controls:
Prior to turning the machine ON,
ensure that you are familiar with the
controls on the front fascia of the
machine and the location of the
isolators for mains electricity and
water supply.
On / off lamp
On / off button
Machine heating
(if Amber in colour)
Machine ready
(if Green in colour)
Cycle button, also acts as drain down
button on machines with drain pump
Cycle / Drain lamp
Refill salt lamp (►10)
Rinse water thermometer
(Optional)
Wash water thermometer
(Optional)
-
If your machine has an amber light, it will
illuminate while the machine is heating.
-
If your machine has an green light, it will
illuminate while once the temperature interlock has
been achieved.
-
If your machine is fitted with a drain
pump, this button also acts as a drain down button.
6.3 Switch the machine on:
Ensure both the water and electrical
supplies are connected and switched
on, ensure the door to your machine
is closed.
Now depress the on/off button
located on the fascia of the machine.
The on/off lamp
will now be lit.
The machine will now automatically fill
and heat, during this process the door
MUST remain closed.
6.4 Machine ready to operate:
It is IMPORTANT after turning the
machine on for the first time each day
to allow time for it to heat up (see
table below) before starting the first
wash cycle, regardless of whether the
Ready light
is illuminated.
Machine rating
(Volts / Phase / Amps)
Minimum
initial heat up
time
220-240V / 1N~/13A 45 min
220-240V / 1N~/20A 35 min
220-240V / 1N~/32A 25 min
380-415V / 3N~/13A 25 min
These times may vary depending on
your incoming water temperature.
Your machine is designed only to start
a cycle when the correct temperatures
are achieved; there may be a pause
between a cycle being selected and
the cycle starting.
Page 17
6.5 Starting a cycle:
Always remove excess food / debris
from any dishes / glasses to be
washed.
To start a cycle, open the door, load
the first basket, ensuring that bottom
and top arms rotate freely.
Close the door and depress the cycle
button. The cycle will start once the
machine has achieved its correct
temperatures. During the cycle the
cycle lamp
will be lit. Do NOT open
the door during a cycle.
Once the cycle lamp
has gone out
(at the end of the cycle) open the door
and remove the basket, then reload
the machine and repeat as required.
6.6 Draining:
During normal operation your machine
will automatically drain away any
excess water.
It is very important the
machine is drained
down at the end of
each working day and
the door is left open to
allow drying.
The machine should never be left
full of water if you are turning the
machine off.
6.6.1 Gravity drain machine
• Turn machine OFF at on/off
button
.
• Remove the drain plug from
the wash tank.
Caution
Page 18
• The machine should now
drain under gravity.
• Once drained replace the
plug.
• Now turn off the mains water
and electricity at the wall.
6.6.2 Drain pump machine
• Turn machine OFF at on/off
button.
• Close the door.
• Now depress the cycle
button
. The cycle lamp
will be lit indicating the drain
cycle is in progress.
• Once the cycle lamp
has
gone out, turn off the mains
water and electricity at the
wall.
DO NOT turn off electrical
supply to the machine
while in the drain down
cycle.
Note!
Once empty Classeq recommends
the mains water and electricity
supplies are turned off and the
machine is cleaned (►7).
For hygiene reasons it is
recommended that once the machine
has been drained the door is left open
to assist in natural drying of the wash
chamber.
Caution
Page 19
7. Servicing & Maintenance
DO NOT spray the exterior or interior
of the machine and the surrounding
area (panels, base) using a water
hose, steam-jet air ejector or highpressure cleaner.
Ensure the base of the machine is
never submerged or standing in water
when operating the machine.
7.1 Prior to cleaning:
Ensure the machine has first been
drained down (►6.6).
Turn off the mains electrical supply
before cleaning the machine.
DO NOT use cleaning agents that
contain CHLORINE, BLEACH or
HYPOCHLORITE.
DO NOT use STEEL WOOL, WIRE
BRUSHES or any other abrasive
materials.
Before cleaning the wash chamber,
ensure all sharp items, such as
broken glass or other items which
could cause injury are removed
carefully.
Daily internal cleaning:
The machine does not have a selfcleaning programme; it is
recommended the machine is cleaned
daily to ensure the wash action of the
cycle is maintained.
7.2 Cleaning interior:
If the interior of the machine is dirty:
Clean the interior with a sponge and a
brush.
Clean any build-up from inside the air
pressure vessel (
►1).
Warning
Open the
machine door
Remove the
lower rinse and
wash arms
Remove upper
rinse / wash arms
Remove the
drain plug
(Gravity
drain machines
Remove the
primary filters
Remove and
clean basket
ramps
Check and refill the
salt reservoir, with
granulated salt (►10)
(only on machine with
integral softener)
Clean the filters
and drain plug
Clean the wash
and rinse arms
Page 20
7.3 Exterior cleaning:
Wipe the
exterior of the
machine with a
damp (NOT
WET) sponge.
Once dry, clean using a STAINLESS
STEEL cleaning agent.
7.4 Lime scale:
For best results ensure your machine
is operated with soft water.
If your machine has an integral water
softener, ensure when the ‘Refill Salt’
/ lamp is lit, the salt reservoir is
toped up with granulated salt (►10)
If your machine is connected to an
external softener, ensure this is
routinely ‘regenerated’ as per the
instruction of the water softener.
If your machine is operated with hard
water without the relevant water
treatment, the internal working and all
water lines can become scaled and
your results will deteriorate and the
machine will not perform.
The visual signs of lime scale being:-
• White marks may appear on
glasses, dishes and cutlery.
• Dishes may appear dirty even
after a wash.
• Build-up of lime scale within
the wash cabinet of your
machine
Your local water board should be able
to tell you if the water in your area is
hard or soft. As a guide refer to the
map in Appendix C (►12).
If you find a build-up of white powder
like material in the wash tank of your
machine, you may need to de-scale
your machine (►11.3).
Damage to the machined caused by
lime scale will NOT be covered by the
Manufacturer’s Warranty.
Remove and
clean the
secondary filters
located in bottom
of wash cabinet.
Re-mount the
basket ramps
Re-mount all
filters and drain
plug (where
applicable)
Remove the
lower rinse and
wash arms
Page 21
8. Trouble Shooting
Before placing a service call, please
check the following:
• Machine is connected to the
mains water and electricity supply
and both are turned on.
• The level of chemicals within the
rinse aid and detergent bottles
and the bottle weights and tubes
are correctly positioned.
• The drain / stand pipe is correct
for the machine (►4.4).
8.1 Machine does not fill:
• Check water supply is turned ON.
• Check water supply hose is not
trapped or kinked.
• Check that the machine is
switched ON.
• Check that the door is closed and
the door magnet is in place (►1).
8.2 Cycle does not start:
• Check wash tank is full.
•
Ensure compliance with
recommended waiting times
before starting a cycle
(►6.4).
8.3 Machine does not rinse:
• Check water supply is turned ON.
• Check water supply hose is not
trapped or kinked.
• Check that the machine is
switched ON.
• Drain machine fully as per
instructions (►6.6), then try again
to fill the machine.
8.4 Machine fills slowly:
• Check water supply tap is fully
open.
• Check water supply pressure
(►3.8.2) and remove any
pressure regulator or reducer.
• Check and clean rinse jets
(located on the rinse arms within
the machine).
• Check water supply hose is not
trapped or kinked.
8.5 Machine not heating:
• Drain machine fully (►6.6), then
try again to fill the machine.
• Check the temperature of the
mains water (►3.8.2).
• Ensure enough time has been
allowed for machine to reach
correct temperatures (►6.4).
• Check that the machine is full of
water.
NOTE:
In the event of a service call
being made under Warranty
and it is found that the fault(s)
are due to non-observance of
instructions in this manual, the
call will be charged at current
rates.
Page 22
8.6 Machine not draining:
• Check and clean all filters within
the machine.
• Check that the stand pipe / drain
is not clogged / blocked / kinked.
•
With a drain pump machine, bleed
the pump by blowing into the
drain hose.
8.7 Poor wash results:
• Check and replenish chemicals.
• Check and clean wash and rinse
jets on the wash and rinse arm
assemblies.
• Clean filters within machine and
check that they are fitted
correctly.
• Check water supply is ON and
fully open.
• Rinse dishes of any food debris
before placing into the
dishwasher.
• Glasses may need to be
renovated.
• If glasses are showing signs of
deterioration you may need a
water softener, call your dealer to
advice on size of water softener
required.
•
If a water softener is fitted,
replenish the salt within the
softener, as per the
manufacturer’s instructions.
8.8 Overfilling:
• Drain machine fully
(►6.6), then
try again to fill the machine.
• Check and clean all filters within
the machine.
• Check stand pipe / drain height is
configured correctly shown in
(►4.4).
• Check that the stand pipe / drain
is not clogged / blocked / kinked.
• With a drain pump machine, bleed
the pump by blowing into the
drain hose.
•
If the machine continues to
overfill, turn off the electricity and
water supplies to the machine,
before calling a service
technician.
8.9 Wash water foaming:
• Check chemicals are
manufactured for use in
commercial glass- and dishwashers.
• Check wash water is up to
temperature.
• Drain, refill and allow to reheat.
8.10 Will not turn ON:
• On a 13 amp machine check and
replace the fuse in the plug,
ensuring the replacement fuse is
of the correct rating.
• On other amperage machines
check and reset circuit breaker
within the sites fuse board, if the
circuit breaker continues to trip
call a service technician
immediately.
Page 23
8.11 Will not turn OFF:
• Turn off the mains electrical
supply at the wall / isolator or
junction box before calling for a
service technician immediately.
9. Decommissioning
If for any reason you require to
remove or decommission your
machine, and then do so in
accordance with local and national
regulations. As a minimum Classeq
recommends the following
procedure is followed.
• Remove chemical tubes from the
chemical bottles, ensuring the
bottles are then capped to prevent
any further spillage; refer to all
safety statements on chemical
bottles prior to this and for
dealing with any spillage.
• Ensure the machine is fully
drained (►6.6), once completed
remove the waste hose from the
drain standpipe; ensure any spilt
liquid is dried prior to advancing to
the next step.
• Turn off the mains electrical
supply at wall / isolator / junction
box.
• If the machine is connected via an
electrical plug, remove this from
the socket.
• If the machine is hardwired into
the mains, then this must be
disconnected by a qualified
electrician in accordance with
local and national regulation.
• Once the electrical supply has
been disconnected, ensure the
earth bonding / equi-potential wire
is removed from the stud at the
rear of the machine.
• Turn off the water supply to the
machine and disconnect the water
supply hose from mains water
supply, ensuring any spillage is
dried prior to moving onto next
step.
• Remove the front lower panel
using a 4mm hex key.
• Now locate the ‘Boiler drainage
hose’ as shown. Ensure this
protrudes from the front of the
machine and you have a
container large enough to hold 8
litres of water.
Page 24
CAUTION If the
machine is being
drained immediately
after use, water draining
from the ‘Boiler
drainage hose’ may
reach up to 82°C.
• Loosen the jubilee clip and
remove the stainless steel drain
plug, ensuring the water flows into
the container mentioned above.
Once fully drained replace the
stainless steel plug and retighten
the jubilee clip.
• Replace the front panel, and
ensure all cables and hoses are
secured to the machine to prevent
tripping hazards. The machine is
now ready to be removed.
RECYCLING If you are
recycling or disposing of
your machine, please
ensure this is done in
accordance with local and
national regulations.
Caution
Page 25
10. Appendix A
10.1 Integral Water Softener:
The machine will fill and heat as
described in this manual (►6).
On the front fascia of the machine
there is a ‘Refill Salt’ or indicator
light , this will only illuminate when
the salt reservoir needs refilling with
granulated salt (not table salt).
DO NOT run the machine if there is
no salt in the salt reservoir. This can
cause lime scale to build up within the
machine and as a result may
invalidate your warranty.
DO NOT add any other chemicals in
the salt reservoir, such as detergent
or rinse aid. These will cause damage
to the machine.
Only add regenerating salt to the
salt tank
The salt used has to be granulated
salt (max. grain size 5-7mm). Salt
tablets are not suitable.
10.2 Refilling the Salt Reservoir
The ‘Salt Reservoir’ is located within
the wash tank and must be filled with
regenerating salt when the ‘Refill Salt’
or light illuminates on the fascia
panel. You can do this while the
machine is On, you do not have to
switch Off the machine or drain the
water.
The ‘Refill Salt’ or light will go
out at the latest after the third cycle.
• Remove the right hand basket
ramp (►7.1).
• Remove the cap from the ‘Salt
Reservoir’
• Fill the salt reservoir up to the rim
with fresh water (only necessary
the first time the machine is
used).
• Place the funnel into the charging
hole and pour in 1.5kg of
granulated salt.
• Remove the funnel and clean the
filling area from salt residues.
Replace the cap back on the salt
reservoir and screw on tightly
without tilting it.
• Then perform a wash cycle
immediately to flush away any
excess salt residue, otherwise
there is a risk of rust forming on
the filling area.
For replacement granulated salt
contact Classeq or your dealer.
Salt reservoir
cap
Page 26
11. Appendix B
DANGER!
Only Qualified
Electricians or Classeq
Engineers are to carry out
the changes to electrical
rating due to high risk of
death or serious injury.
11.1 Changing electrical rating:
Changing the electrical
rating of the machine will
have an effect on the
performance of your
machine.
Down / Up rating of your machine is
carried out by re-configuring the
terminal block within the machine to
the following:
The terminal block is located inside
the top of the machine. Access is
gained by removing the 2 x 2.5mm
Allen key type screws found on the
underside of the top of the door
frame, then by sliding back and
removing the top panel.
2.5mm hex key screws
11.1.1 Changing rating to 220-240V
/ 1N~ / 13A:
• Remove links between L1, L2 and
L3
• Ensure link remains between
neutrals (N)
•
Mains electrical cable required
(►3.5)
11.1.2 Changing rating to 220-240V
/ 1N~ / 20A:
• Remove links between L2 and L3
• Ensure link remains between
neutrals (N)
• Mains electrical cable required
(►3.5)
Danger
Caution
Page 27
11.1.4 Changing rating to 380-415V
/ 3N~ / 13A:
Only ECO 3, HYDRO 750, DUO 3 and
DUO 750 machines can be converted
to three phase.
• Remove links between L1, L2 and
L3
• Ensure link remains between
neutrals (N)
• Mains electrical cable required
(►3.5)
11.2 Chemical dosage adjustments:
If installed in your machine, rinse aid
and detergent dosing pumps will be
located behind the front lower panel.
Turn off all electrical
supplies to your machine
before removing any
exterior panels
To access the pumps remove the
lower front panel, a 4mm hex key is
required for this operation.
Adjustments are made by rotating the
adjuster screw in the front of the
pumps
+
Increase dosage, rotate screw
-
Decrease dosage, rotate screw
Chemical pumps only operate while
your machine is filling or trying to fill
with water.
The pumps also pulse on and off,
unless set to their maximum or
minimum settings.
Ensure all exterior panels are in place
and secure before turning the
electrical power back on to the
machine.
Danger
Chemical Pumps
1
5
Adjuster
Detergent Rinse Aid
Page
28
Classeq recommends that after any
adjustments, your machine is run
through at least 10 cycles before
making any further adjustments.
11.3 De-scaling:
You can de-scale the wash tank of
your machine yourself with the help of
the following notes; to de-scale the
rinse boiler you will need to contact
your service engineer or Classeq:
• Drain the machine (►6.6).
• Remove the PVC hoses from the
chemical bottles, or set the
chemical pumps to the minimum
setting (►5.3).
• Fill the machine (► 6).
• Wait till the machine is ready for
operation.
When handling chemicals,
observe all safety notes and
dosing recommendations
printed on their packaging.
Wear protective clothing,
protective gloves and
protective goggles when
handling chemicals
.
• Use the recommended dose of
de-scale, as stated on the
packaging.
• Run 5 or 6 complete wash cycles
(
►6.5).
• Drain the machine (►6.6).
De-scale must not remain
in the machine for more
than 2 hours.
• Fill the machine (
► 6.3).
• Run 2 or 3 complete wash cycles
to remove the remaining de scale
from the washing system.
• Drain the machine again (►6.6).
• Reconnect and set the rinse aid
and detergent (►5.3).
Warning
Caution
Page
29
12. Appendix C
For more detailed information
regarding your water hardness,
please contact your water supplier.
Map correct at time of going to print
Page
30
13. Parts and Labour
Warranty Terms
Classeq Glass & Dishwashing
Systems Ltd.
Parts and Labour Warranty Terms
The user is entitled to free
replacement and fitting of any part
found to be faulty in material or
workmanship, including any parts
rendered inoperative by the effect of a
faulty component, for a period of one
year, or as specified by the vendor at
the time of purchase.
Exceptions
All faults or conditions caused by
Operator misuse, including (but not
exclusively):
• Incorrect Installation.
• No fault found.
• Problems with electricity supply or
plumbing e.g. water and waste.
• Failure to follow instructions in the
User Handbook.
• Use of incompatible chemicals or
chemical set at incorrect
concentration.
• Drain pump or drain system
blocked or damaged by foreign
bodies.
• Wash pumps damaged due to
foreign bodies entering the wash
system.
• Use of un-softened (hard) water.
The use of a faulty water softener
or the failure to properly
regenerate a water softener.
• Use of excessive force on the
machine, e.g. switches etc.
• The cost of replacing any item
found to be lost or missing.
• Use of non-compatible cleaning
materials.
• Incorrect assembly after cleaning.
• Damage to machine caused by
any 3rd party.
Page
31
13.1 Useful Contact Details:
Page
32
To help when contacting please quote
the serial number and model of
machine
www.classeq.net
Classeq is a trade name of Classic Glass and Dishwashing Systems Ltd.
Document no.- 902.0011
Revision - D (Feb 2013)
Language
- English
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