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8. Trouble Shooting
Before placing a service call, please check
the following:
Machine is connected to the mains
water and electricity supply and both
are turned on.
The level of chemicals within the rinse
aid and detergent bottles and the bottle
weights and tubes are correctly
positioned.
The drain pipe is correct for the
machine (►4.4).
NOTE:
In the event of a service call being made
under Warranty and it is found that the
fault(s) are due to non-observance of
instructions in this manual, the call will
be charged at current rates.
8.1 Machine does not fill:
Check water supply is turned ON.
Check water supply hose is not
trapped or kinked.
Check that the machine is switched
ON.
Check that door is closed.
Check if drain plug is secure tightly into
its position.
Check table end switch has not been
activated.
Check there is no obstruction around
the drive plate.
8.2 Cycle does not start:
Check wash tank is full.
Check that the warning lamp is not
illuminated.
Check basket arm rod touching the
basket all the time.
Check water supply is turned ON.
Check water supply hose is not
trapped or kinked.
8.3 Machine fills slowly:
Check water supply tap is fully open.
Check water supply pressure (►3.7.2)
and remove any pressure regulator or
reducer.
Check and clean rinse jets (located on
the rinse arms within the machine).
Check water supply hose is not
trapped or kinked.
8.4 Machine not heating:
Ensure enough time has been allowed
for machine to reach correct
temperatures (►6.3).
Check that the machine is full of water.
8.5 Machine not draining:
Check and clean all filters within the
machine.
Check that the drain is not clogged /
blocked / kinked.
8.6 Poor wash results:
Check and replenish chemicals.
Check and clean wash and rinse jets
on the wash and rinse arm assemblies.
Clean filters within machine and check
that they are fitted correctly.
Check water supply is ON and fully
open.
Rinse dishes of any food debris before
placing into the dishwasher.
8.7 Overfilling:
Drain machine fully (►6.5), then try
again to fill the machine.
Check and clean all filters within the
machine.
Check drain height is configured
correctly shown in (►4.4).
Check that drain is not clogged /
blocked / kinked.
Check and clean drain plug.
If the machine continues to overfill,
turn off the electricity and water
supplies to the machine, before calling
a service technician.