This book has important information for the use and safe operation of this machine. Failure to read this
book prior to operating or attempting any service or maintenance procedure to your Clarke machine
could result in injury to you or to other personnel; damage to the machine or to other property could occur
as well. You must have training in the operation of this machine before using it. If your operator(s) cannot
read English, have this manual explained fully before attempting to operate this machine.
Si Ud. o sus operadores no pueden leer el Inglés, se hagan explicar este manual completamente antes
de tratar el manejo o servicio de esta máquina.
All directions given in this book are as seen from the operator’s position at the rear of the machine.
For new books write to: Clarke
®
, 2100 Highway 265, Springdale, Arkansas 72764.
EXT 311
Extractor
Form No. 70471A 11/02 Clarke® Printed in the U.S.A.
For the safe operation of this machine, read and understand all warnings and cautions.
DANGER means:Severe bodily injury or death can occur to you or other personnel if
the DANGER statements found on your machine or in your Owner's
Manual are ignored or are not adhered to. Read and observe all
DANGER statements found in your Owner's Manual and on your
machine.
WARNING means :Injury can occur to you or to other personnel if the WARNING
statements found on your machine or in your Owner's Manual are
ignored or are not adhered to. Read and observe all WARNING
statements found in your Owner's Manual and on your machine.
CAUTION means:Damage can occur to the machine or to other property if the
CAUTION statements found on your machine or in your Owner's
Manual are ignored or not adhered to. Read and observe all
CAUTION statements found in your Owner's Manual and on
your machine.
DANGER:Machines can cause an explosion when operated near flammable materials and vapors. Do not
use this machine with or near fuels, grain dust, solvents, thinners, or other flammable materials.
DANGER:Do not immerse. To reduce the risk of an electric shock, use only on a carpet that has been
moistened by a cleaning process. Protect the machine from rain. Keep the machine in a dry
building. Always clean the machine with a clean dry cloth.
WARNING:You must have training in the operation of this machine before using it. READ THE
INSTRUCTION BOOK FIRST.
WARNING:Always use a three-wire electrical system connected to the electrical ground. For maximum
protection against electric shock, use a circuit that is protected by a ground fault circuit
interrupter. Consult your electrical contractor.
WARNING:To prevent electric shock, always remove the electrical plug from the electrical outlet before
doing any repairs or maintenance to this machine.
WARNING:Do not use this machine as a step or furniture. Injury could occur to the operator.
WARNING:To avoid serious injury, use proper lifting procedures when lifting the machine.
WARNING:Maintenance and repairs must be done by authorized personnel only.
WARNING:Keep all fasteners tight. Keep the adjustments according to specifications.
WARNING:Make sure that all the labels, decals, warnings, cautions and instructions are fastened to the
machine. Replace them when necessary by ordering them from Clarke.
WARNING:Do not use water that is hotter than 140
WARNING:If foam/liquid comes out, switch machine off immediately.
®
Clarke
Ext- 311 Owner's Manual Page 3
°
F (60°C).
Page 5
OPERATOR SAFETY INSTRUCTIONS (CONT.)
WARNING:Improper discharge of waste water may damage the environment and be illegal. The
United States Environmental Protection Agency has established certain regulations
regarding discharge of waste water. Also, city and state regulation regarding this
discharge may be in effect in your area. Understand and follow the regulations in your
area. Be aware of the environmental hazards of chemicals that you dispose.
CAUTION:To prevent damage to the power cord, do not move this machine over the power cord,
instead, lift the power cord over the machine. If the cord supplied is damaged, it must
be replaced by the manufacturer, its service agent or a similarly qualifed person in
order to avoid the hazard.
CAUTION:To prevent damage to the power cord and hoses, do not use the power cord or hoses
to pull the machine.
INTRODUCTION and MACHINE SPECIFICATIONS
• The Model 311 is an extractor for cleaning carpet. When used with a floor tool, the machine applies cleaning
solution to the carpet and removes the dirty solution and soil from the carpet.
• The extractor has controls to start the pump for the solution and the motor for the vacuum. The floor tools
have controls to release the solution and to operate the brush.
• The extractor has a demand pump. The pump starts when the solution lever on the floor tool is activated.
The pump stops when the lever is released.
ModelEXT-311 PlusEXT-311 CE
Code Number04090A04095A
Electrical120 V 60 Hz230V 50/Hz.
Current (Amps)8.56
Solution Pump Pressure100 psi6.8 bar
Solution Tank Capacity11 gal41.6 liters
Recovery Tank Capacity3 gal11.4 liters
Solution Flow per minute2.0 gallons7.6 liters
Vacuum Motor Power1 hp0.74 kW
Power Cable Length35'10 m
Wheels, Number-Diameter4 - 2"4 - 51 mm
Dimensions (LxWxH)25"L x 17½"W x 22¼"H63.5cm x 44.5cm x 56.5cm
Weight40 lbs.18 kg
Shipping Weight45 lbs.20 kg
Warranty1 year1 year
Sound Level (dBA)-<70
NOTE:When using the extractor to clean carpets, follow this procedure:
1.Do not walk on freshly cleaned carpets for at least four hours or until the carpet is dry to touch.
2.Do not remove aluminum or plastic pieces that have been placed under the legs of furniture until
the carpet is dry.
3.Do not allow children or pets to crawl or walk around on the damp carpet.
4.Vacuum right after the carpet is dry and then vacuum the carpet once a week as needed.
Page 4Clarke
®
Ext -311 Owner's Manual
Page 6
CONTROLS and MACHINE FEATURES
The Vacuum Motor Switch
The vacuum motor switch is on the back of the machine.
Put the switch in the "I" position to start the motor. Put the
switch in the "O" position to stop the motor.
The Switch To Activate The Pump
The switch to start/stop the pump motor is on the back of
the machine. Put the switch in the "I" position to start the
pump motor. Press the lever on the floor tool to start the
solution flow. Release the levers on the floor to stop the
solution flow. Put the switch in the "O" position to stop the
pump motor.
NOTE: While the machine is in operation, the pump
will shut-off automatically when it reaches full pressure. The pump will automatically turn on when the
pressure decreases.
The Float Shut-Off See figure 1
Figure 1
The float shut-off is in the recovery tank. When the liquid
raises the float, the air stops moving through the machine.
The Vacuum Hose Connector See figure 2
The vacuum hose connector is on the dome assembly.
The Solution Hose Connector See figure 3
The solution hose connector is on the lower part of the
extractor, below the vacuum hose connector.
The Recovery Tank
The recovery tank is in the top of the machine. Make sure
the white pail is in the tank when the machine is running.
The Solution Tank
The solution tank is in the top of the machine next to the
recovery tank.
Figure 2
®
Clarke
Ext- 311 Owner's Manual Page 5
Figure 3
Page 7
HOW TO PREPARE THE MACHINE FOR OPERATION
To prepare the machine for operation, follow this procedure:
1. Connect the vacuum hose to the hose connector
on the extractor and to the end of the vacuum tube
on the floor tool.
2. Connect the solution hose to the extractor and the
floor tool. To fasten the quick disconnect fitting,
slide the knurled collar on the female coupling away
from the opening. Push the male coupling into the
female coupling. See figure 4
WARNING:Do not use water that is hotter than
140°F (60°C).
3. Before moving the extractor onto the carpet, put
clean hot water into the solution tank.
Figure 4
4. Add a cleaning chemical, such as Clarkare
®
Extractor Concentrate, to the hot water. For the
correct amount, follow the directions shown on the
container.
5. If the extractor removes an excess amount of foam
from the carpet, add a de-foamer such as Clarkare
De-foamer Concentrate to the recovery tank. The
amount needed will vary according to the amount of
detergent already in the carpet.
CAUTION:To prevent damage, use a water-
based de-foamer rather than an oilbased de-foamer.
CAUTION:Do not leave the extractor or other
cleaning machines or tools on the
carpet when not in use. Cleaning
solution in the machines and tools
can leak onto the carpet and cause
light spots or stains.
NOTE:To order Clarkare® Extractor Concentrate, order
part no. 398421. To order Clarkare® Defoamer,
order part no. 398420.
®
For instructions for preparation and operation of your floor
tool or power brush tool, read the operator's manual given
with your floor tool or power brush tool.
Page 6Clarke
®
Ext -311 Owner's Manual
Page 8
INSTRUCTIONS FOR CONNECTION TO THE
POWER SUPPLY AND ELECTRICAL GROUND - 120 V
CAUTION:This machine will operate only on an AC
frequency and on the specified electrical
voltage shown on the nameplate. Make
sure you have the correct frequency and
voltage before connecting the power
cord to an outlet.
This machine must be connected to an electrically ground
circuit in order to protect the operator from electric shock. This
machine has an approved power cord with three conductors as
well as a plug with three terminals. Connect the plug to a three
holed receptacle. For maximum protection against electric
shock, use a circuit that is protected by a ground fault circuit
interrupter.
This machine uses a 120 volt AC 50/60 cycle electrical circuit.
Make sure you have the correct frequency and voltage before
connecting the power cord to an outlet. The machine has a plug
as shown in Figure 5. If a receptacle connected to the electrical
ground as shown in Figure 5 is not available, contact an
electrical contractor. Do not us an adapter.
Ground Pin
Plate
Screw
Outlet must be
connected to
the electrical
ground
Figure 5
WARNING: To prevent possible electric shock, pro-
tect the machine from rain. Keep the
machine in a dry building.
WARNING: To prevent possible electric shock, al-
ways use a 3-wire electrical system connected to the electrical ground. For
maximum protection against electrical
shock, use a circuit that is protected by a
ground fault circuit interrupter. Consult
your electrical contractor.
WARNING: Do not cut, remove, or break the ground
pin. If the outlet does not fit the plug,
consult your electrical contractor.
WARNING: If the cords or plugs are worn or dam-
aged in any way, have them replaced by
an authorized service person.
Extension Cords
Use only an approved extension cord with three conductors, a
plug with three terminals and a three-holed connector body.
This machine has a power cord with a wire size of 16 AWG.
(AWG stands for American Wire Gauge).
CAUTION:If you use an extension cord, use one that
has a minimum wire size of 14 AWG. Be
sure your extension cord is no longer
than 50 ft. Do not join two extension
cords.
®
Clarke
Ext- 311 Owner's Manual Page 7
Page 9
INSTRUCTIONS FOR CONNECTION TO THE
POWER SUPPLY AND ELECTRICAL GROUND - 230 V
CAUTION: This machine will operate only on an AC
frequency and on the specified electrical
voltage shown on the nameplate. Make
sure you have the correct frequency and
voltage before connecting the power cord
to an outlet.
This machine must be connected to an electrical ground circuit
in order to protect the operator from electric shock. This
machine has an approved power cord with two main conductors
and one earthing conductor. Connect the plug to the type of
receptacle shown in figure 6. The green and yellow conductor
in the cord is the ground wire. Never connect this wire to any
terminal other than the ground terminal.
WARNING: Always use this machine with an AC
three-conductor electrical system connected to the electrical ground. Replace
any worn, cut or damaged cords. Replace any damaged plugs, receptacles, or
connector bodies. Do not move the
machine over an electrical cord. Always
lift the cord over the machine.
Extension Cords
Pin Earthing Contact
European Plug
Side Earthing Contact
Figure 6
Use only an approved extension cord with two main conductors,
and one earthing conductor. This machine has a power cord
with a wire size of 1.5mm2.
WARNING: If you use an extension cord, use one that
has a minimum wire size of 1.5mm2. Be
sure your extension cord is no longer
than 15 meters. Do not join two extension
cords.
WARNING: Do not cut, remove or break the ground
terminal. Do not try to fit a three-terminal
plug into a receptacle or connector body
that does not fit the plug. If the receptacle
or connector body does not fit the plug,
see your authorized Clarke Dealer to get
an authorized person to make the connection.
Page 8Clarke
®
Ext -311 Owner's Manual
Page 10
MACHINE OPERATING INSTRUCTIONS
How to Clean an Area of Carpet See Figure 7
WARNING:Do not use water that is hotter
than 140°F (60°C).
To clean an area of carpet, follow this procedure:
1. Start the pump for the solution and the motor for the
vacuum on the extractor.
2. Begin at the right-hand corner of the carpet.
3. Hold the floor tool at the angle that gives the best
vacuum seal between the tool and the carpet.
4. Apply pressure to the lever for solution release. Pull
the tool toward you at a slow, steady speed. To
remove as much solution as possible, release the
lever before you stop moving backward.
5. To clean the edge of a room, move the tool along the
baseboard until the edge of all the carpet is cleaned.
6. To clean a small area of carpet, clean the carpet in
sections three feet square. As you make more
passes, repeat one inch of the area already cleaned.
7. To remove more liquid from the carpet, make passes
over the area already cleaned, but do not apply
pressure to the lever for the solution.
Figure 7
How To Clean A Larger Area Of Carpet See Fig. 8
To clean a larger area of carpet, follow this procedure:
1. Begin at the right-hand corner of the carpet.
2. Make a pass halfway along the edge of the carpet.
Pull the tool backward at a steady speed.
3. Move to the edge of the carpet. Make another pass
next to your first pass.
4. As you make more passes, repeat one inch of the
area already cleaned. If you use a power brush tool,
repeat one inch of the area already cleaned by the
brush. Make each pass four inches different in length
to prevent making a line in the center of the carpet.
5. Make more passes until half of the carpet is cleaned.
To remove more liquid from the carpet, make passes
over the area already cleaned, but do not apply
pressure to the lever for the solution.
6. Move to the right-hand corner of the part of the carpet
not yet cleaned.
7. Make a pass halfway along the edge of the carpet.
8. As you make passes, repeat one inch of the area
already cleaned.
9. Make more passes until all of the room is cleaned.
Figure 8
CAUTION: Clarke will not be held liable for
damage to the carpet, or poor results because of the operator's lack
of ability.
®
Clarke
Ext- 311 Owner's Manual Page 9
Page 11
MAINTENANCE
WARNING: Maintenance and repairs must
be done by authorized personnel only. Keep all fasteners tight.
Use only genuine Clarke parts.
WARNING: Do not operate this machine un-
less it is completely assembled.
NOTE: For maintenance of the floor tools or power
brush tools, read the manual given with the tools.
After Each Use of the Machine
1. To remove unused cleaning solution from the
solution tank, put the end of the vacuum hose in
the solution tank. Start the vacuum motor. Stop
the motor when the tank is empty.
2. To prevent damage to the valves and jets, flush
one gallon of clean water through the solution
system and the tools.
3. Disconnect the power cord from the outlet.
4. Remove the recovery tank cover.
5. Lift the pail and discard the solution.
6. Rinse the pail with clean water.
7. Use a dry cloth to wipe the tools and both tanks,
inside and out.
8. Apply a small amount of silicone lubricant to the
quick-disconnect fittings. To prevent damage to
the O-rings, do not use an oil lubricant.
9. Clean and inspect the gasket on the vacuum
shut-off valve. If the gasket is damaged, replace
the gasket.
10. Inspect and clean the filter screen in the bottom
of the solution tank. See figure 9. To remove the
filter screen, turn the filter counterclockwise. To
Figure 9
Page 10Clarke
®
Ext -311 Owner's Manual
Page 12
MAINTENANCE (CONT)
How To Prevent Damage From Freezing Temperatures
To prevent damage from freezing temperatures follow this
procedure:
1. Use the vacuum hose to remove all the solution from
the clean solution tank.
2. Connect the solution hose to the extractor and a floor
tool.
3. Put approximately 1 quart of antifreeze solution in the
solution tank.
4. Put the switch for the pump in the "I" position.
5. Put the end of the floor tool in the recovery pail.
6. Press the lever on the floor tool to activate the pump.
7. Make sure the solution runs through the system.
8. Release the lever on the floor tool to stop the pump.
9. Flush the antifreeze solution from the system before
using the extractor.
WARNING:Electrical repairs must be done by
authorized personnel only.
WARNING:After electrical repairs are done to the
machine, the machine must be tested
for electrical safety.
How To Get Access To The Pump and Vacuum Motor
To get access to the pump and the vacuum motor, follow
this procedure:
1. Remove the dome.
2. Empty both tanks.
3. Remove the pail.
4. Remove the ten screws from the lower housing (1).
5. Lift the upper housing from the machine (2).
See figure 10.
2
1
Figure 10
®
Clarke
Ext- 311 Owner's Manual Page 11
Page 13
Maintenance Of The Motor
This machine has a vacuum motor that uses carbon
brushes. The carbon brushes in the motor must be
checked every three months, or every 500 hours of operation, whichever comes first. If either of the brushes is
shorter than 3/8 inch, replace both of the carbon brushes.
How To Check The Commutator And The Carbon
Brushes
WARNING:Electrical inspections must be made
by a person authorized to make
electrical repairs.
To check the commutator and the carbon brushes follow
this procedure:
1. Disconnect the power cord from the electrical outlet.
2. Remove the dome.
3. Empty both tanks.
4. Remove the pail.
5. Remove the ten screws from the lower housing.
6. Lift the upper housing from the lower housing.
7. Put the machine on its side.
8. Disconnect the ground wire.
9. Remove the two screws from the bottom of the
machine that hold the motor bracket.
10. Remove the plastic motor cover.
11. Inspect the commutator. See figure 11. Take the
machine to a Clarke authorized repair location if you
see any of the following conditions:
a. Small holes in the surface of the commutator.
See "A" in figure 11.
b. Uneven color. Look for an even dark brown color.
Clean areas or very dark areas indicate a problem.
See "B" in figure 11.
c. High mica. The mica insulation must be lower than
the commutator bars. See "C" in figure 11.
GOOD
UNEVEN
GOOD
SMALL
HOLES
GOOD
AB
HIGH MICA
12. To check the carbon brush assemblies, remove the
two screws from the holding bracket.
13. Remove the brackets.
14. Remove the carbon brush assemblies.
15. Check the carbon brush assembly. Replace both
carbon brush assemblies if either carbon brush is
shorter than 3/8 inch. If either brush is shorter than ½
inch, order replacement brushes. Be ready to replace
both carbon brushes earlier than the normal inspection
time.
16. Put the motor brushes in position.
17. Using the two screws, install the bracket that holds the
carbon brushes.
18. Install the plastic motor cover.
19. Connect the ground wire.
20. Install the motor holding bracket.
21. Install the lower housing to the upper housing.
Page 12Clarke
C
Figure 11
®
Ext -311 Owner's Manual
Page 14
HOW TO CORRECT PROBLEMS IN THE MACHINE
Problem
The machine will not run.
There is no suction.
1. The machine has no power.
2. The power cord is damaged.
1. The vac motor does not run.
2. The vac motor switch is defective.
3. There is a loose motor connection.
4. There is an obstruction in the vacuum
hose.
5. The recovery tank is full.
6. The dome gasket is worn or damaged.
7. The dome is not in the correct position.
8. The internal vac hose is damaged
or stopped.
9. The dome is damaged.
ActionCause
1. Make sure the machine is connected to the
correct frequency and voltage, and all connections are tight.
Make sure the plug is in the electrical outlet.
2. Contact an authorized service person to replace
the cord.
1. Put the switch for the vacuum in the "I" position.
2. Contact an authorized service person.
3. Contact an authorized service person.
4. Remove the obstruction.
5. Remove the liquid from the tank.
6. Contact an authorized service person to replace
gasket.
7. Put the dome in the correct position.
8. Contact an authorized service person.
9. Replace the dome.
There is no pressure.
10.The motor brushes are worn.
11.A wrong size pail is being used.
1. The switch is in the "OFF" position.
2. The pressure switch is damaged.
3. The pump motor will not run.
4. The pump motor brushes are worn.
5. The quick disconnect fitting is dirty
or stopped.
6. The solution hose is bent.
7. The pump is worn.
8. The pump switch is defective.
9. The pump connections are loose.
10.The pump intake and oulet valves are
worn.
11.The thermo protector is open.
12.The solution tank is empty.
13.The intake screen is dirty.
10.Replace the motor brushes.
11.Use only the pail given with the machine.
1. Put the switch in the "I" position.
2. Contact an authorized service person.
3. Contact an authorized service person.
4. Contact an authorized service person.
5. Contact an authorized service person.
6. Straighten the hose. Replace if damaged.
7. Contact an authorized service person.
8. Contact an authorized service person.
9. Contact an authorized service person.
10.Contact an authorized service person.
11.Contact an authorized service person.
12.Fill the solution tank.
13.Clean the screen.
14.The rectifier in the pump motor is bad.
The solution tank leaks.
The recovery tank overflows.
®
Clarke
Ext- 311 Owner's Manual Page 13
1. The intake gasket is worn.
2. The tank is damaged.
1. The float is dirty or damaged.
2. There is too much foam.
3. The float gasket is dirty or damaged.
14.Contact an authorized service person.
1. Contact an authorized service person.
2. Contact an authorized service person.
1. Clean the float. Replace if damaged.
2. Put defoamer in the solution. Order P/N 398420.
3. Clean the gasket. Replace if damaged.
Page 15
Clarke
®
EXT-311
Machine Variables and Accessories 1/00
Variable
Code
04090ABreakdown:04090AEXT 311 Base 120V
04091ABreakdown:04090AEXT 311 Base 120V
59230A8" Plastic Wand Floor Tool
04092ABreakdown:04090AEXT 311 Base 120V
59229A12" Metal Floor Tool
04093ABreakdown:04090AEXT 311 Base 120V
04016APB-12 Power Brush 120V
04095ABreakdown:04095AEXT 311 Base 230V
04096ABreakdown:04095AEXT-311 Base 230V
59230A8" Plastic Wand Floor Tool
04097ABreakdown:04095AEXT-311 Base 230V
59229A12" Metal Floor Tool
04098ABreakdown:04095AEXT-311 Base 230V
04017APB-12 Power Brush 230V
ACCESSORIES
DescriptionsPart No.
Clarkare® Concentrate - case (4-1 gal.)398425
Defoamer - case (4-1 gal.)398426
Traffic Lane Spotter - case (4-1 gal.)398427
Upkeep Shampoo - case (4-1 gal.)398430
Carpet Dryer Standard04128A
Carpet Dryer Deluxe04130A
4" Metal Hand Tool59228A
4" Plastic Hand Tool59231A
4" Hand Tool & Hose Assembly55173A
8" Plastic Wand Floor Tool59230A
12" Metal Floor Tool59229A
PB - 12 Power Brush 12"04016B
10' Vac-Solution Hose Assembly59232A
20' Vac-Solution Hose Assembly55183A
1½ to 1½" Coupler682408
Page 14Clarke
®
Ext -311 Owner's Manual
Page 16
Division of
EXT 311
Extractor
Section II
Parts and Service Manual
®
Clarke
Ext- 311 Owner's Manual Page 15
(70471A)
Page 17
Clarke® EXT-311
Assembly Drawing 2/99
3
2
14
13
12
10
5
5
4
6
7
8
9
12
20
11
12
15
16
17
1
Page 16Clarke
®
Ext -311 Owner's Manual
Page 18
Clarke® EXT-311
Assembly Drawing Parts List 2/99
Item #Description
Part No.
1Pgs 16/17Assembly, Base1
273289BLabel, Warning1
373290ALabel, Instruction1
432504CDome, Recovery1
5962027Screw, #8-32 x ½ Pan2
685350AScrew, #8-32 x 2½ Pan2
762401AClamp, Float1
833801AFloat1
961110BBracket, Float1
This Clarke Industrial/Commercial Product is warranted to be free from defects in materials and workmanship under
normal use and service for a period of one year from the date of purchase, when operated and maintained in accordance
with Clarke's Maintenance and Operations instructions.
This warranty is extended only to the original purchaser for use of the product. It does not cover normal wear parts such as
electrical cable, rubber parts, hoses and motor brushes.
If a difficulty develops with the product you should:
a) Contact the nearest authorized Clarke repair location or contact Clarke U.S. Inc. Service Operations Department, 2100
Highway 265, Springdale, Arkansas 72764, for the nearest authorized Clarke repair location. Only these locations are
authorized to make repairs to the product under this warranty.
b) Return the product to the nearest Clarke repair location. Transportation charges to and from the repair location must be
prepaid by the purchaser.
c) Clarke will repair the product and/or replace any defective parts without charge within a reasonable time after receipt of
the product.
Clarke's liability under this warranty is limited to repair of the product and/or replacement of parts and is given to
purchaser in lieu of all other remedies, including INCIDENTAL AND CONSEQUENTIAL DAMAGES.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE SPECIFIED HEREIN. THERE ARE NO WARRANTIES
WHICH EXTEND BEYOND THE DESCRIPTION OF THE FACE HEREOF. NO WARRANTIES, INCLUDING BUT NOT LIMITED
TO WARRANTY OF MERCHANTABILITY, SHALL BE IMPLIED. A warranty registration card is provided with your Clarke
product. Return the card to assist Clarke in providing the performance you expect from your new floor machine.
®
Clarke
, 2100 Highway 265, Springdale, Arkansas 72764.
®
LIMITED U.S. WARRANTY
Clarke
®
reserves the right to make changes or improvements to its machine without notice.
Always use genuine Clarke
®
Parts for repair.
Division of
2100 Highway 265
Springdale, Arkansas, 72764
Page 32
E
EXT 515
Extractor
READ THIS BOOK
This book has important information for the use and safe operation of this machine. Failure to read this
book prior to operating or attempting any service or maintenance procedure to your Clarke machine could
result in injury to you or to other personnel; damage to the machine or to other property could occur as
well. You must have training in the operation of this machine before using it. If your operator(s) cannot
read English, have this manual explained fully before attempting to operate this machine.
Si Ud. o sus operadores no pueden leer el Inglés, se hagan explicar este manual completamente antes
de tratar el manejo o servicio de esta máquina.
All directions given in this book are as seen from the operator’s position at the rear of the machine.
For new books write to: ALTO U.S. Inc., 2100 Highway 265, Springdale, Arkansas 72764.
Form No. 78165A 9/98 CLARKE TECHNOLOGY Printed in the U.S.A.
For the safe operation of this machine, read and understand all warnings and cautions.
DANGER means:Severe bodily injury or death can occur to you or other personnel if
the DANGER statements found on your machine or in your Owner's
Manual are ignored or are not adhered to. Read and observe all
DANGER statements found in your Owner's Manual and on your
machine.
WARNING means :Injury can occur to you or to other personnel if the WARNING
statements found on your machine or in your Owner's Manual are
ignored or are not adhered to. Read and observe all WARNING
statements found in your Owner's Manual and on your machine.
CAUTION means:Damage can occur to the machine or to other property if the
CAUTION statements found on your machine or in your Owner's
Manual are ignored or not adhered to. Read and observe all
CAUTION statements found in your Owner's Manual and on
your machine.
DANGER:Machines can cause an explosion when operated near flammable materials and vapors. Do not
use this machine with or near fuels, grain dust, solvents, thinners, or other flammable materials.
DANGER:Do not immerse. To reduce the risk of an electric shock, use only on a carpet that has been
moistened by a cleaning process. Protect the machine from rain. Keep the machine in a dry
building. Always clean the machine with a clean dry cloth.
WARNING:You must have training in the operation of this machine before using it. READ THE
OPERATOR'S MANUAL FIRST.
WARNING:Always use a three-wire electrical system connected to the electrical ground. For maximum
protection against electric shock, use a circuit that is protected by a ground fault circuit
interrupter. Consult your electrical contractor.
WARNING:To prevent electric shock, always remove the electrical plug from the electrical outlet before
doing any repairs or maintenance to this machine.
WARNING:Do not use this machine as a step or furniture. Injury could occur to the operator.
WARNING:To avoid serious injury, use proper lifting procedures when lifting the machine.
WARNING:Maintenance and repairs must be done by authorized personnel only.
WARNING:Keep all fasteners tight. Keep the adjustments according to specifications.
WARNING:Make sure that all the labels, decals, warnings, cautions and instructions are fastened to the
machine. Replace them when necessary by ordering them from ALTO U.S..
WARNING:Improper discharge of waste water may damage the environment and be illegal. The
United States Environmental Protection Agency has established certain regulations
regarding discharge of waste water. Also, city and state regulation regarding this
discharge may be in effect in your area. Understand and follow the regulations in your
area. Be aware of the environmental hazards of chemicals that you dispose.
CAUTION:To prevent damage to the power cord, do not move this machine over the power cord,
instead, lift the power cord over the machine.
CAUTION:To prevent damage to the power cord and hoses, do not use the power cord or hoses
to pull the machine.
INTRODUCTION
• The Model 515 is an extractor for cleaning carpet. When used with a floor tool, the machine applies cleaning
solution to the carpet and removes the dirty solution and soil from the carpet.
• The extractor has controls to start the pump for the solution and the motor for the vacuum. The floor tools
have controls to release the solution and to operate the brush.
• The extractor has a demand pump. The pump starts when the solution lever on the floor tool is activated.
The pump stops when the lever is released.
NOTE:When using the extractor to clean carpets, follow this procedure:
1.Do not walk on freshly cleaned carpets for at least four hours or until the carpet is dry to touch.
2.Do not remove aluminum or plastic pieces that have been placed under the legs of furniture until
the carpet is dry.
3.Do not allow children or pets to crawl or walk around on the damp carpet.
4.Vacuum right after the carpet is dry and then vacuum the carpet once a week as needed.
Electrical120 V 50/60 Hz.
Amps9 amps
Solution Pump60 psi
Solution Tank15 gal
Recovery Tank5 gal
Solution Flow1.47 GPM (Open Flow)
Vacuum Motor2 hp
Power Cable35', 3-wire grounded (10.7m)
Wheels4 - 2" (5.1 cm)
Dimensions25"L (63.5cm) x 17½"W (44.5cm) x 26¼"H (56.5cm)
Weight45 lbs.
Shipping Weight70 lbs.
Warranty1 year
Sound Level
Page 4
CLARKE TECHNOLOGY EXT 515 Operator's Manual
Page 36
CONTROLS and MACHINE FEATURES
The Vacuum Motor Switch
The vacuum motor switch is on the back of the machine.
Put the switch in the "I" position to start the motor. Put
the switch in the "O" position to stop the motor.
The Switch To Activate The Pump
The switch to start/stop the pump motor is on the back
of the machine. Put the switch in the "I" position to start
the pump motor. Press the lever on the floor tool to
activate the pump. Release the levers on the floor to stop
the pump. Put the switch in the "O" position to stop the
pump motor.
NOTE: While the machine is in operation, the pump
will shut-off automatically when it reaches full
pressure. The pump will automatically turn on
when the pressure decreases.
Figure 1
The Float Shut-Off See figure 1
The float shut-off is in the recovery tank. When the liquid
raises the float, the air stops moving through the machine.
The Vacuum Hose Connector See figure 2
The vacuum hose connector is on the dome assembly.
The Solution Hose Connector See figure 3
The solution hose connector is on the lower part of the
extractor, below the vacuum hose connector.
The Recovery Tank
The recovery tank is in the top of the machine. Make sure
the white pail is in the tank when the machine is running.
The Solution Tank
Figure 2
The solution tank is in the top of the machine next to the
recovery tank.
To prepare the machine for operation, follow this procedure:
1. Connect the vacuum hose to the hose connector
on the extractor and to the end of the vacuum
tube on the floor tool.
2. Connect the solution hose to the extractor and
the floor tool. To fasten the quick disconnect
fitting, slide the knurled collar on the female
coupling away from the opening. Push the male
coupling into the female coupling. See figure 4
WARNING:Do not use water that is hotter than
140°F.
3. Before moving the extractor onto the carpet, put
clean hot water into the solution tank.
4. Add a cleaning chemical, such as Clarkare
Extractor Concentrate, to the hot water. For the
correct amount, follow the directions shown on
the container.
5. If the extractor removes an excess amount of
foam from the carpet, add a de-foamer such as
Clarkare® De-foamer Concentrate to the recovery tank. The amount needed will vary according
to the amount of detergent already in the carpet.
CAUTION:To prevent damage, use a water-
based de-foamer rather than an
oil-based de-foamer.
CAUTION:Do not leave the extractor or
other cleaning machines or tools
on the carpet when not in use.
Cleaning solution in the machines
and tools can leak onto the carpet and cause light spots or stains.
Figure 4
®
NOTE:To order Clarkare® Extractor Concentrate, order
part no. 398421. To order Clarkare® Defoamer,
order part no. 398420.
For instructions on preparation and operation of your floor
tool or power brush tool, read the operator's manual given
with your floor tool or power brush tool.
Page 6
CLARKE TECHNOLOGY EXT 515 Operator's Manual
Page 38
INSTRUCTIONS FOR CONNECTION TO THE
POWER SUPPLY AND ELECTRICAL GROUND - 120 V
CAUTION:This machine will operate only on an AC
frequency and on the specified electrical
voltage shown on the nameplate. Make
sure you have the correct frequency and
voltage before connecting the power
cord to an outlet.
Plate
Screw
This machine must be connected to an electrically ground
circuit in order to protect the operator from electric shock. This
machine has an approved power cord with three conductors as
well as a plug with three terminals. Connect the plug to a three
holed receptacle. For maximum protection against electric
shock, use a circuit that is protected by a ground fault circuit
interrupter.
This machine uses a 120 volt AC 50/60 cycle electrical circuit.
Make sure you have the correct frequency and voltage before
connecting the power cord to an outlet. The machine has a plug
as shown in Figure 5. If a receptacle connected to the electrical
ground as shown in Figure 5 is not available, contact an
electrical contractor. Do not us an adapter.
WARNING: To prevent possible electric shock, pro-
tect the machine from rain. Keep the
machine in a dry building.
WARNING: To prevent possible electric shock, al-
ways use a 3-wire electrical system connected to the electrical ground. For
maximum protection against electrical
shock, use a circuit that is protected by a
ground fault circuit interrupter. Consult
your electrical contractor.
Ground Pin
Outlet must be
connected to
the electrical
ground
Figure 5
WARNING: Do not cut, remove, or break the ground
pin. If the outlet does not fit the plug,
consult your electrical contractor.
WARNING: If the cords or plugs are worn or dam-
aged in any way, have them replaced by
an authorized service person.
Extension Cords
Use only an approved extension cord with three conductors, a
plug with three terminals and a three-holed connector body.
This machine has a power cord with a wire size of 16 AWG.
(AWG stands for American Wire Gauge).
CAUTION:If you use an extension cord, use one that
has a minimum wire size of 14 AWG. Be
sure your extension cord is no longer
than 50 ft. Do not join two extension
cords.
INSTRUCTIONS FOR CONNECTION TO THE
POWER SUPPLY AND ELECTRICAL GROUND - 230 V
CAUTION:This machine will operate only on an AC
frequency and on the specified electrical voltage shown on the nameplate.
Make sure you have the correct frequency and voltage before connecting
the power cord to an outlet.
This machine must be connected to an electrical ground circuit
in order to protect the operator from electric shock. This
machine has an approved power cord with two main conductors
and one earthing conductor. Connect the plug to the type of
receptacle shown in figure 6. The green and yellow conductor
in the cord is the ground wire. Never connect this wire to any
terminal other than the ground terminal.
WARNING: Always use this machine with an AC
three-conductor electrical system connected to the electrical ground. Replace any worn, cut or damaged cords.
Replace any damaged plugs, receptacles, or connector bodies. Do not
move the machine over an electrical
cord. Always lift the cord over the machine.
Extension Cords
Pin Earthing Contact
European Plug
Side Earthing Contact
Figure 6
Use only an approved extension cord with two main conductors, and one earthing conductor. This machine has a power
cord with a wire size of 1.5mm2.
WARNING: If you use an extension cord, use one
that has a minimum wire size of 1.5mm2.
Be sure your extension cord is no longer
than 15 meters. Do not join two extension cords.
WARNING: Do not cut, remove or break the ground
terminal. Do not try to fit a three-terminal plug into a receptacle or connector
body that does not fit the plug. If the
receptacle or connector body does not
fit the plug, see your authorized Clarke
Dealer to get an authorized person to
make the connection.
Page 8
CLARKE TECHNOLOGY EXT 515 Operator's Manual
Page 40
MACHINE OPERATING INSTRUCTIONS
How to Clean an Area of Carpet See Figure 7
WARNING:Do not use water that is hotter
than 140°F.
To clean an area of carpet, follow this procedure:
1. Start the pump for the solution and the motor for the
vacuum on the extractor.
2. Begin at the right-hand corner of the carpet.
3. Hold the floor tool at the angle that gives the best
vacuum seal between the tool and the carpet.
4. Apply pressure to the lever for solution release. Pull
the tool toward you at a slow, steady speed. To
remove as much solution as possible, release the
lever before you stop moving backward.
5. To clean the edge of a room, move the tool along the
baseboard until the edge of all the carpet is cleaned.
6. To clean a small area of carpet, clean the carpet in
sections three feet square. As you make more
passes, repeat one inch of the area already cleaned.
7. To remove more liquid from the carpet, make passes
over the area already cleaned, but do not apply
pressure to the lever for the solution.
Figure 7
How To Clean A Larger Area Of Carpet See Fig. 8
To clean a larger area of carpet, follow this procedure:
1. Begin at the right-hand corner of the carpet.
2. Make a pass halfway along the edge of the carpet.
Pull the tool backward at a steady speed.
3. Move to the edge of the carpet. Make another pass
next to your first pass.
4. As you make more passes, repeat one inch of the
area already cleaned. If you use a power brush tool,
repeat one inch of the area already cleaned by the
brush. Make each pass four inches different in length
to prevent making a line in the center of the carpet.
5. Make more passes until half of the carpet is cleaned.
To remove more liquid from the carpet, make passes
over the area already cleaned, but do not apply
pressure to the lever for the solution.
6. Move to the right-hand corner of the part of the carpet
not yet cleaned.
7. Make a pass halfway along the edge of the carpet.
8. As you make passes, repeat one inch of the area
already cleaned.
9. Make more passes until all of the room is cleaned.
Figure 8
CAUTION: ALTO U.S. Inc. will not be held li-
able for damage to the carpet, or
poor results because of the
operator's lack of ability.
be done by authorized personnel only. Keep all fasteners tight.
Use only genuine Clarke parts.
WARNING: Do not operate this machine un-
less it is completely assembled.
NOTE: For maintenance of the floor tools or power
brush tools, read the manual given with the tools.
After Each Use of the Machine
1. To remove unused cleaning solution from the
solution tank, put the end of the vacuum hose in
the solution tank. Start the vacuum motor. Stop
the motor when the tank is empty.
2. To prevent damage to the valves and jets, flush
one gallon of clean water through the solution
system and the tools.
3. Disconnect the power cord from the outlet.
4. Remove the recovery tank cover.
5. Lift the pail and discard the solution.
6. Rinse the pail with clean water.
7. Use a dry cloth to wipe the tools and both tanks,
inside and out.
8. Apply a small amount of silicone lubricant to the
quick-disconnect fittings. To prevent damage to
the O-rings, do not use an oil lubricant.
9. Inspect the gasket or the vacuum shut-off valve. If
the gasket is damaged, replace the gasket.
10. Inspect and clean the filter screen in the bottom
of the solution tank. See figure 9. To remove the
filter screen, turn the filter counterclockwise. To
install the filter, turn the filter clockwise.
Figure 9
Page 10
CLARKE TECHNOLOGY EXT 515 Operator's Manual
Page 42
MAINTENANCE (CONT)
How To Prevent Damage From Freezing Temperatures
To prevent damage from freezing temperatures follow
this procedure:
1. Use the vacuum hose to remove all the solution
from the clean solution tank.
2. Connect the solution hose to the extractor and a
floor tool.
3. Put approximately 1 quart of antifreeze solution in
the solution tank.
4. Put the switch for the pump in the "I" position.
5. Put the end of the floor tool in the recovery pail.
6. Press the lever on the floor tool to activate the
pump.
7. Make sure the solution runs through the system.
8. Release the lever on the floor tool to stop the
pump.
9. Flush the antifreeze solution from the system
before using the extractor.
10.Make sure the machine is the same temperature
as the room before using the machine.
Electrical
WARNING: Electrical repairs must be done by
authorized personnel only.
WARNING: After electrical repairs are done to
the machine, the machine must be
tested for electrical safety.
How To Get Access To The Pump and Vacuum
Motor
To get access to the pump and the vacuum motor,
follow this procedure:
1. Remove the dome.
2. Empty both tanks.
3. Remove the pail.
2
1
Figure 10
4. Remove the ten screws from the lower housing
(1).
5. Lift the upper housing from the machine (2).
See figure 10.
This machine has a vacuum motor that uses carbon
brushes. The carbon brushes in the motor must be
checked every three months, or every 500 hours of
operation, whichever comes first. If either of the brushes
is shorter than 3/8 inch, replace both of the carbon
brushes.
How To Check The Commutator And The Carbon
Brushes
WARNING:Electrical inspections must be made
by a person authorized to make
electrical repairs.
To check the commutator and the carbon brushes follow
this procedure:
1. Disconnect the power cord from the electrical outlet.
2. Remove the dome.
3. Empty both tanks.
4. Remove the pail.
5. Remove the ten screws from the lower housing.
6. Lift the upper housing from the lower housing.
7. Put the machine on its side.
8. Disconnect the ground wire.
9. Remove the two screws from the bottom of the
machine that hold the motor bracket.
10. Remove the plastic motor cover.
11. Inspect the commutator. See figure 11. Take the
machine to a Clarke authorized repair location if you
see any of the following conditions:
a.Small holes in the surface of the commutator.
See "A" in figure 11.
b.Uneven color. Look for an even dark brown
color. Clean areas or very dark areas indicate a
problem.
See "B" in figure 11.
c. High mica. The mica insulation must be lower
than the commutator bars. See "C" in figure 11.
12. To check the carbon brush assemblies, remove the
two screws from the holding bracket.
13. Remove the brackets.
14. Remove the carbon brush assemblies.
15. Check the carbon brush assembly. Replace both
carbon brush assemblies if either carbon brush is
3
shorter than
8
inch. If either brush is shorter than ½
inch, order replacement brushes. Be ready to
replace both carbon brushes earlier than the normal
inspection time.
16. Put the motor brushes in position.
17. Using the two screws, install the bracket that holds
the carbon brushes.
18. Install the plastic motor cover.
19. Connect the ground wire.
20. Install the motor holding bracket.
21. Install the lower housing to the upper housing.
GOOD
UNEVEN
GOOD
SMALL
HOLES
GOOD
AB
HIGH MICA
C
Figure 11
Page 12
CLARKE TECHNOLOGY EXT 515 Operator's Manual
Page 44
HOW TO CORRECT PROBLEMS IN THE MACHINE
Problem
The machine will not run.
There is no suction.
1. The machine has no power.
2. The power cord is damaged.
1. The vac motor does not run.
2. The vac motor switch is defective.
3. There is a loose motor connection.
4. There is an obstruction in the vacuum
hose.
5. The recovery tank is full.
6. The dome gasket is worn or damaged.
7. The dome is not in the correct position.
8. The internal vac hose is damaged
or stopped.
9. The dome is damaged.
ActionCause
1. Make sure the machine is connected to the
correct frequency and voltage, and all connections are tight.
Make sure the plug is in the electrical outlet.
2. Contact an authorized service person to replace
the cord.
1. Put the switch for the vacuum in the "I" position.
2. Contact an authorized service person.
3. Contact an authorized service person.
4. Remove the obstruction.
5. Remove the liquid from the tank.
6. Contact an authorized service person to replace
the gasket.
7. Put the dome in the correct position.
8. Contact an authorized service person.
9. Replace the dome.
There is no pressure.
10.The motor brushes are worn.
11.A wrong size pail is being used.
1. The switch is in the "OFF" position.
2. The pressure switch is damaged.
3. The pump motor will not run.
4. The pump motor brushes are worn.
5. The quick disconnect fitting is dirty
or stopped.
1728535Strainer, Solution Tank 1
260306AAdapter, Filter 1
3 K 38913CTankRef.
4752020Clamp, Hose .81 to 1.75 range 2
535131AHose, Vacuum 1
685329AScrew, ¼-20 x
5
/8 Pan 7
7980614Washer, ¼ Shakeproof 5
865903AMount, Vac Motor 1
9 K 980603Washer, #10 Shakeproof 7
1085364AScrew, #10-32 x 3/814
1160307AAdapter, Vac Motor 1
12911177Nut Wire 4
1349620AWire Harness Assembly 1
14899254Wire Tie 3
1534212AGasket, Vac Motor Adapter 1
1644906AMotor, Vac 120V 1
44907AMotor, Vac 230V 1
1785506AScrew, #10-24 x ½, Type 23 1
1834234AGasket, Intake Air 1
19737140Quick Disconnect, Male 1
20725729Nipple, 1/8 Close Pipe 1
2166617APlate, Quick Disconnect Mt. 1
22920200Nut, #10-24 Hex 5
23722030Clamp, Hose 4
24694116Hose 2
2585323AScrew, #10-24 x ½ 3
This AL TO Industrial/Commercial Product is warranted to be free from defect s in materials and workmanship under normal
use and service for a period of one year from the date of purchase, when operated and maintained in accordance with Clarke's
Maintenance and Operations instructions.
This warranty is extended only to the original purchaser for use of the product. It does not cover normal wear parts such as
electrical cable, rubber parts, hoses and motor brushes.
If a difficulty develops with the product you should:
a) Contact the nearest authorized Clarke repair location or contact ALTO U.S. Inc. Service Operations Department, 2100 Highway 265, Springdale, Arkansas 72764, for the nearest authorized Clarke repair location. Only these locations are authorized to
make repairs to the product under this warranty .
b) Return the product to the nearest Clarke repair location. Transportation charges to and from the repair location must be
prepaid by the purchaser.
c) Clarke Technology will repair the product and/or replace any defective parts without charge within a reasonable time after
receipt of the product.
Clarke's liability under this warranty is limited to repair of the product and/or replacement of parts and is given to purchaser in
lieu of all other remedies, including INCIDENTAL AND CONSEQUENTIAL DAMAGES.
THERE ARE NO EXPRESS W ARRANTIES OTHER THAN THOSE SPECIFIED HEREIN. THERE ARE NO W ARRANTIES
WHICH EXTEND BEYOND THE DESCRIPTION OF THE F ACE HEREOF . NO W ARRANTIES, INCLUDING BUT NOT LIMITED
TO WARRANTY OF MERCHANT ABILITY, SHALL BE IMPLIED. A warranty registration card is provided with your AL TO product.
Return the card to assist AL TO in providing the performance you expect from your new floor machine.
ALTO U.S. Inc., 2100 Highway 265, S pringdale, Arkansas 72764.
CLARKE TECHNOLOGY reserves the right to make changes or improvements to its machine without notice.
Always use genuine Clarke Parts for repair.
CLARKE TECHNOLOGY
2100 Highway 265
Springdale, Arkansas, 72764
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