Clarity W-1000 User Manual
CLARITY W1000
User Guide
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Table of Contents
SAFETY INSTRUCTIONS: .................................. 3
INSTALLATION: ..................................................... 7
FEATURES: ............................................................. 11
• Clarity
• Boost Control ....................................................... 12
• Clarity Effect ......................................................... 12
• Boost Override ..................................................... 12
• Sound Level Indicator .......................................... 13
• Ringer Volume Control ......................................... 13
• Ringer Pitch Control ............................................. 13
• Visual Ringer ........................................................ 13
•Tone / Pulse Selection ......................................... 13
• Last Number Redial ............................................. 14
• Flash .................................................................... 14
• Hold ...................................................................... 15
• Mute ..................................................................... 15
• Surge Protection .................................................. 15
• Neck Loop/Auxilary .............................................. 16
• Hearing Aid Compatibility ..................................... 16
®
Power Control .......................................... 12
OPERATION: ........................................................... 16
•To Place or Receive a Call ................................... 16
• Programming Numbers Into Memory ................... 17
CARE: ....................................................................... 19
TROUBLESHOOTING GUIDE................................... 20
FCC REQUIREMENTS.............................................. 23
CLARITY WARRANTY & SERVICE .......................... 25
SAFETY INSTRUCTIONS
➤
Read and Understand
All Instructions
1.Never install telephone wiring during a
lightning storm.
2. Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
3. Never touch uninsulated telephone
wires or terminals unless the line has been
disconnected at the network interface.
4. Use caution when installing or modifying
telephone lines.
➤
Important Safety
Instructions
When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock and injury to persons,
including the following:
• Read and understand all instructions.
• Follow all warnings and instructions
marked on the product.
• Unplug this product from the wall outlet
before cleaning. Do not use liquid cleaners
or aerosol cleaners. Use a damp cloth for
cleaning.
• Do not use this product near water, for
example, near a bath tub, wash bowl,
kitchen sink, or laundry tub, in a wet
basement, or near a swimming pool.
• Do not place this product on an unstable
cart, stand or table. The product may fall,
causing serious damage to the product.
• Slots and openings in the cabinet and
the back or bottom are provided for ventilation, to protect it from overheating.
These openings must not be blocked or
covered. The openings should never be
blocked by placing the product on the bed,
sofa, rug, or other similar surface. This
product should never be placed near or
over a radiator or heat register. This
product should not be placed in a built-in
installation unless proper ventilation is
provided.
• Do not allow anything to rest on the
power cord. Do not locate this product
where the cord will be abused by persons
walking on it.
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SAVE THESE INSTRUCTIONS
3
SAFETY INSTRUCTIONS
• Never push objects of any kind into this
product through cabinet slots as they may
touch dangerous voltage points or short
out parts that could result in a risk of fire
or electric shock. Never spill liquid of any
kind on the product.
•To reduce the risk of electric shock, do
not disassemble this product. Opening or
removing covers may expose you to
dangerous voltages or other risks. Incorrect reassembly can cause electric shock
when the appliance is subsequently used.
• Unplug this product from the wall outlet
and refer servicing to the manufacturer
under the following conditions:
A. When the power supply cord or plug is
damaged or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to rain
or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are
covered by the operating instructions
because improper adjustment of other
controls may result in damage and will
often require extensive work by a qualified
technician to restore the product to normal
operation.
E. If the product has been dropped or the
cabinet has been damaged.
F. If the product exhibits a distinct change
in performance.
•Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
• Do not use this telephone to report a gas
leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
4
CLARITY W1000
SAFETY INSTRUCTIONS
The following items are included as part of
the CS-03 Requirements.
The Load Number of the equipment is 20.
The standard connecting arrangement
code for the equipment is CA11A.
NOTICE: The Canadian Department of
Communications label identifies certified
equipment. This certification means that
the equipment meets certain telecommunications network protective operational and
safety requirements. The Department
does not guarantee that the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users
should ensure that it is permissible to be
connected to the facilities of the local
telecommunications company. The equipment must also be installed using an
acceptable method of connection. In some
cases, the company’s inside wiring associated with a single line individual service
may be extended by means of a certified
connector assembly (telephone extension
cord). The customer should be aware that
compliance with the above conditions
may not prevent degradation of service
in some situations.
Repairs to certified equipment should be
made by an authorized Canadian maintenance facility designated by the supplier.
Any repairs or alterations made by the
user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the
user disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and
internal metallic water pipe system, if
present, are connected together. This
precaution may be particularly important
in rural areas.
Caution: Users should not attempt to make
such connections themselves, but should
contact the appropriate electric inspection
authority, or electrician, as appropriate.
The Load Number (LN) assigned to each
terminal device denotes the percentage of
total load to be connected to a telephone
loop which is used by the device to prevent overloading. The termination on a
loop may consist of any combination of
devices subject only to the requirement
that the total of the load numbers of all the
devices does not exceed 100.
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SAVE THESE INSTRUCTIONS
5
UNPACKING THE CLARITY W1000
Inside you will find the following items:
A. Handset
B. Handset Line Cord (Coiled, 10 ft.)
C. Base Unit
D. Phone Line Cord (long, flat)
E. Desk/Wall-Mounting Bracket
F. This User’s Guide
Carefully remove all of the contents from
the package. If there is any visible damage, or any of the contents are missing, do
not attempt to operate this equipment.
Please call 1-800-552-3368 to exchange
this unit for a factory-fresh replacement.
In addition to the items listed above, you
will need one of the following to complete
installation of this unit:
• Modular Wall Jack, or
• RJ-11C Modular Jack Adapter (if you
have an older 4-prong jack)
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CLARITY W1000
INSTALLATION
Warning: To prevent electrical shock,
always remove the telephone line cord
from the wall jack before removing the
cord from the telephone. Never leave the
line cord connected to the wall jack if it is
not also connected to the telephone.
➤
Connecting the
Clarity W1000 Phone:
To install as a Desk Unit:
• Plug one end of the telephone line cord
(long, flat) into the back of the Clarity
telephone.
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➤
Select a Location:
• This unit requires a modular phone jack.
• The unit should be located in an area
where it is easy to see the lighted ringer.
• The unit can be used as a desk top
phone or a wall mount phone.
Avoid placing the unit where it will be
exposed to excessive heat or humidity.
• Plug the other end of the telephone line
cord into the wall jack.
• Plug one end of the handset cord (coiled)
into the bottom of the handset.
• Plug the other end of the handset cord
into the jack located on the left edge of the
Clarity telephone.
• Place the handset in the cradle of the
Clarity telephone.
7
Coiled
cord here
INSTALLATION
Installation View
Flat cord here
RJ-11C
Note: If you are
plugging the
phone into an
older 4-prong
jack, use an
RJ11C adapter
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CLARITY W1000
INSTALLATION
Clarity W1000 comes assembled with
mounting bracket attached in desk mount
position. For wall mounting simply remove
bracket, rotate 180° and reattach as
shown.
Desk
Mount
key
Wall
Mount
Key
Back of
Phone
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Wall
Mount
Bracket
• Attach the wall-mounting bracket to the
bottom of the Clarity telephone. It snaps
into place. The cord should run underneath the wall mounting bracket.
To Install As a Wall Unit:
Important: A modular wall jack with raised
mounting pins is required for installation as
a Wall Unit.
• Plug one end of the telephone line cord
(long, flat) into the back of the Clarity
telephone.
• Plug the other end of the telephone line
cord into the wall jack with raised mounting pins. You can store excess line cord
inside the wall mounting bracket.
Note: If the wall-mounting bracket is
already placed in the desk mount
position, remove it by pressing the tabs
and turning it 180° per the key shown
for the wall-mount.
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INSTALLATION
Warning: To prevent electrical shock,
always unplug the telephone line cord
from the wall before removing the cord
from the telephone. Never leave the cord
connected to the wall if it is not also
connected to the telephone.
• Hold the Clarity telephone so that the
holes on the mounting bracket line up with
the raised mounting pins on the modular
wall jack. Once the holes are lined up,
push the phone in towards the wall jack
and then slide the phone downward until it
is securely seated on the wall jack.
• Plug one end of the handset cord (coiled)
into the bottom of the handset.
• Plug the other end of the handset cord
into the jack located on the lower left edge
of the Clarity telephone.
• Place the handset in the cradle of the
Clarity telephone. The special tabs will
hold it in place.
Hook
Switch
Tabs
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CLARITY W1000
CLARITY W1000 FEATURES
1. Clarity Power Control
2. Boost Button
3. Clarity ON/OFF Switch
4. Sound Level Indicator
5. Ringer Volume Control
6. Visual Ringer
7. Ringer Pitch Control
8. Tone/Pulse Selector
9. Last Number Redial
10. Flash Button
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11 . Hold Button
12. Hold Indicator
13. Mute Button
14. Program Button
15. Emergency Button
16. Memory Location
17. Braille Button #5 Key
18. Neck Loop Auxillary Port
19. Reset Switch
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CLARITY W1000 FEATURES
Your Clarity W1000 is packed with features
that will help you improve your communications over the telephone.
➤
Clarity Power Control
The Clarity Power Control allows you to
control the clarity of your phone conversations. It will let you hear clearly phone
calls that are normally difficult to understand. The amplification will be increased
by more than 26 decibels and the frequency band from 2000 to 3000Hz will
be specially enhanced to improve the
clarity of your call.
➤
Boost Control
The W-1000 has a boost button that
controls the loudness of the receiver.
Once the boost button is pressed, the
volume will jump to the volume level
indicated by the Clarity Power Control.
➤
To IncreaseClarity Power:
Slide the button marked Clarity Power
toward the right.
➤
To Decrease Clarity Power:
®
➤
Clarity Effect (On/Off
Switch) Smart Tone Control
Clarity ON insures the user that the high
frequency sounds are being amplified
more than lower frequencies so that words
are not just louder, but clearer and easier
to understand. Clarity OFF provides the
loudest output possible.
➤
Boost Override
The W1000 has a boost override switch
located on the back of the unit. This switch
will disable the reset feature of the boost
button upon hang up as follows:
ON–When the Boost override switch is in
“on” position volume will remain at the
current volume control setting. This eliminates the need to press the boost button
with each phone call.
OFF– When the Boost Override switch is
in “off” position volume will reset to nominal upon hangup. The Boost button will
need to be depressed with each phone
call to restore settings.
WARNING: When Boost button is lit
volume may be at a high level. To protect
hearing, lower volume control to minimum.
Slide the button toward the left. The
extreme left is the level of a normal telephone conversation.
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CLARITY W1000
CLARITY W1000 FEATURES
➤
Sound Level Indicator
This LED signal indicates if there is
speech or sound present on the line. It will
be bright and steady when a dial tone is
present. It will flash in rhythm with a busy
signal and will flicker when the person on
the other end is speaking. This feature is
designed to assist those individuals with a
more profound hearing loss.
➤
Ringer Controls
The Clarity W1000 comes with a Special
Low-Frequency Ringer designed to be
easily heard by everyone.
The ringer also comes with a volume
and pitch adjustment, allowing it to be
tailored to each user.
The ringer Volume Control has three
settings: OFF, LOW, and HIGH. It is
suggested that you set the volume control
For Low Frequency,
Loud Ring
to high when you first start using your
Clarity telephone. To do this, slide the
ringer volume control toward the largest
dot.
The ringer also has a Pitch Control that
has three settings: LOW, MED, and HIGH.
The low frequency is typically the easiest
for people with partial hearing loss to hear.
It is suggested that you set the pitch control to low (the smallest dot) when you
start using the phone.
➤
Visual Ringer
A lighted ringer works in conjunction with
the low frequency ringer. It sends out a
visual flashing alert every time a phone
call is coming in. (This ringer will light up
regardless of the setting on the ringer
volume control.)
➤
Tone/Pulse Selection
The Clarity W1000 can be used as either a
TONE (touch dial) or PULSE (rotary dial)
phone. Tone dialing is required for using
special phone services such as long
distance calling. Please check with your
local phone company on certain types
of service.
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Volume
Look On Right
Edge of Case
Pitch
Note for Users with Pulse/Rotary service only: Many automated answering
systems used by banks, stores and government agencies ask you to “Push 1 for
service”, “Push 2 for the operator”, etc.
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CLARITY W1000 FEATURES
You must switch the tone/pulse switch on
the top edge of the phone to tone before
responding to these prompts. In summary,
dial the phone number you want to call
in pulse mode, switch to tone mode to
interact with the automated answering
system, switch back to pulse mode when
your call is done. When switching from
Pulse to Tone during a call, there will be
a 3 second delay from the time you first
push a key in tone mode until the key
press is transmitted.
Important: You must have tone signaling
service to use the TONE feature on the
Clarity telephone. If in doubt, contact your
local telephone company.
➤
To Set the
TONE/PULSE Switch:
1. Move the switch towards the correct
setting.
2. Depress the hookswitch once.
3. The phone will now dial in the mode you
selected.
redialing numbers which are busy. The
phone number stored for redial will be
reset with every new call you make.
➤
To Operate
Last Number Redial:
1. Depress the hookswitch to get a new
dial tone.
2. Press the “Redial” Button once.
3. Stay on the line, and your call will
be dialed.
The last number dialed will be stored in
the Clarity telephone for you until you dial
another number.
➤
Flash
Flash is a special feature that is required
to use some calling services provided by
your local phone company, such as call
waiting. Consult your guide to these services which is available from your local
phone company. Flash serves the same
purpose as pressing and releasing the
hook switch very quickly.
➤
Last Number Redial
Last Number Redial allows you to automatically redial the last telephone number
you called. This feature is convenient for
14
CLARITY W1000
CLARITY W1000 FEATURES
➤
To Use the Flash Feature:
Simply press the Flash button at the
appropriate time as outlined in the guide
provided by your local phone company.
➤
Hold
A. Simply lift the Clarity W1000 receiver
out of the cradle.
-ORB. Pick up another telephone extension
in your home.
-OR-
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This advanced feature on your Clarity
W1000 allows you to put a call on hold,
hang up and switch to another extension
or have a private conversation that you
don’t want the person on the other end
of the phone to hear.
You will be able to hear the person on the
other end, but they won’t be able to hear
you while the hold indicator light is on.
The hold light will be on any time the hold
button has been pressed. A call will stay
on hold until you pick up a receiver, or
press and release the hook switch. Pressing the hold button a second time will not
take the call off hold.
➤
To Use the Hold Feature:
1. While a telephone call is in progress,
press the hold button once to place the
call on hold. The red hold light will turn on.
2. Hang up the receiver.
C. If you did not return the handset to the
cradle after pushing the hold button,
press and release the hook switch once.
4. The hold light will turn off.
➤
Mute
The mute button allows the user to conduct a private conversation that you do
not want the person on the other end of
the phone to hear. While the mute button
is depressed, the microphone in the
handset will be deactivated, preventing
conversation from being transmitted.
➤
Surge Protection
The unit is equipped with a resettable
fuse. The fuse will automatically reset
within 30 minutes after activation once
the surge condition has subsided.
3. To take the call off hold:
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OPERATING THE CLARITY W1000
➤
Neck Loop/Auxilary Port
The W-1000 has a 3.5mm phono jack to
use with a neck loop. The volume to the
neck loop is controlled with the Clarity
Power Control. When the neck loop is
plugged in, the receiver in the handset is
disabled.
➤
Hearing Aid Compatibility
The Clarity W1000 is Hearing Aid Compatible with hearing aids that utilize a
T- s witch or T-coil.
Once you have installed your Clarity
W1000 according to the instructions noted
previously, it will be ready to use.
➤
To Place or
Receive a Call:
1. Adjust the Clarity Power Control to its
lowest setting (zero).
phone base, next to the program button.
It should sign steady.
3. When placing a call, dial as you
would any phone and wait for someone
to answer.
4. Press the Boost Button
5. Adjust the Clarity Power Control upwards to a level where the other party’s
voice is heard loud and clear, and begin
conversation.
6. When you complete the call, return the
handset to the base unit.
7. After hanging up, the sound level will
reset to normal level.
8. Pressing the Boost Button during
subsequent conversations will return the
volume to your set sound level.
Note: If you made an error while dialing,
just depress the hookswitch, listen for a
dial tone, and dial again.
2. Pick up the handset and listen for the
caller’s voice or a dial tone. Watch the
green sound level light located on the
16
CLARITY W1000
PROGRAMMING NUMBERS INTO MEMORY
The Clarity W1000 allows you to program
in one emergency number and ten frequently dialed numbers into memory for
future use. By doing so, you will only have
to press one button to place a call. As a
matter of safety, write these important
numbers on the quick reference card
under the receiver or below the memory
storage locations.
Important: Wait at least two hours after
installing for the phone to charge before
you begin programming.
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➤
To Program Numbers
into the Clarity Phone:
1. Select the number you wish to store
for each memory button. The Clarity
W1000 will let you store up to 16 digits
with each button.
2. Select the correct TONE/PULSE
setting you normally dial in. (Remember,
some long distance services require
TONE dialing.)
3. Pick up the handset from the phone
base, press and release the “PROGRAM”
button on the base unit.
Emergency, Mute
and Boost Buttons
Programming Frequently-Dialed Numbers
17
PROGRAMMING
4. Dial the number you wish to store. The
number is not transmitted while you are
programming it.
5. Press the “PROGRAM” button again.
6. Select the appropriate memory storage
button. Press and release this button.
7. Place handset back into cradle.
8. Repeat steps 3 through 7 for all other
memory storage locations.
➤
To Dial
Programmed Numbers:
1. Pick up the handset and listen for a
dial tone.
2. Press the appropriate Memory
Storage Button.
3. The number will be dialed automatically.
➤
To Delete
Programmed Numbers
1. Pick up handset.
2. Press and release the program button.
3. Press either the # key or 0 either 7 or 11
times (Once for each digit you are trying
to delete).
4. Press and Release the program
button again.
5. Press the memory location button you
are wanting to delete the number from.
6. Return the receiver to the cradle.
➤
Change A Stored Number
Replace a stored number by programming
a new number its place.
Important: The HELP BUTTON is not
pre-programmed for 911. Once programming is completed select the appropriate
sticker from the sticker set provided and
place on the red button.
Programming Note: During the programming sequence the dial tone MAY NOT
break and in some instances an operator
intercept may come on the line. This is
normal. Continue with the programming
sequence to completion.
Note: You can program a pause into the
dialing sequence if necessary. Since there
is not a pause button on the telephone, the
redial button serves this purpose during
programming. Programming in a pause
will cause the phone to wait 3 seconds
before dialing any more numbers. For
Example: Pressing a memory button that
has 9 (pause) 555-1212 programmed into
it will dial the number 9, then wait 3 seconds and dial 555-1212. In most cases,
you will not need to use a pause. You can
store up to 16 digits and the pause function counts as 1 of those digits.
18
CLARITY W1000
CARE
The Clarity W1000 has been designed to
give you years of dependable service with
a minimum of care.
To ensure the utmost in
performance, follow
these guidelines in caring
for the unit:
•Avoid dropping or knocking the unit.
• Dust the unit regularly. Wipe the unit with
a soft, damp cloth. Do not use detergents
and avoid excess moisture.
• The Clarity W1000 is an electrical device.
Avoid electric shock by keeping the phone
away from water. (i.e.: bathroom, kitchen
sink, etc.)
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TROUBLESHOOTING GUIDE
➤
Phone Will Not Operate
Disconnect any other equipment that may
be attached to the phone. Check your
phone cords and connections. Try a
different line cord and/or handset cord to
determine if the problem is with one of the
cords. If problem lies in the cord simply
replace the defective cord.
Tr y plugging the phone into a different
phone jack.
➤
Dialing Problems
• Can’t Dial Out
Make sure that TONE/PULSE switch is set
correctly. Phone should be set to TONE if
you have touch tone service from your
phone company. Phone should be
set to PULSE if operating with rotary
dial service.
the handset before dialing the number.
Wait for the sound level indicator to light
solid before dialing.
➤
Programming Problems
• Can’t Store Numbers Into
Memory
Your new Clarity phone must charge for
two (2) hours before you can program any
numbers into it.
• Loss Of Numbers
Programmed Into Memory
Your Clarity phone will maintain its
memory for up to 12 hours during a power
loss. If you unplug the phone from the
telephone line for long periods or lose your
phone service for an extended period of
time you will need to reprogram the phone.
• Phone Doesn’t Dial Out On
First Attempt
Your phone may be at the end of a long
line of phones, due to the way the phone
company installed the wiring in your
neighborhood. In this case, your phone
may not get enough power from the phone
line. Try waiting 3-5 seconds after lifting
20
➤
Programming Personal
Access Codes
• Difficulty Programming
Account Numbers
Your TONE/PULSE selector must be
switched to the TONE mode to enter
account numbers. This is because most
CLARITY W1000
TROUBLESHOOTING GUIDE
interactive phone systems require TOUCH
TONE to operate. If your phone service is
rotary service, you must have the switch
set to PULSE to dial a number. Once you
are connected move the switch to TONE
and enter your responses using TOUCH
TONE mode. When your call is complete
move the switch back to PULSE so you
are ready to make your next call.
➤
Static On Line
• Interference From
Malfunctioning, Frayed Or
Poorly Connected
Telephone Cords
Check your phone cords and connections.
Tr y interchanging cords with another
phone to see if the problem is eliminated.
Replace any defective equipment.
➤
Feedback Problems
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• Interference From
Household Appliances
Your Clarity phone may be located near a
touch lamp, microwave or refrigerator
which may cause interference. Relocating
your phone to another area may eliminate
the problem.
A cordless phone on your phone line may
also cause static. Try disconnecting your
cordless phone for several days. This may
eliminate the problem.
Disconnect any extra devices which may
be attached to the phone. Extra devices
may include cord detangler’s, caller ID
units, and answering machines.
• Feedback Occurs When
Handset Is Set Down
Avoid setting receiver on a hard surface or
attach a foam receiver pad to earpiece of
phone. You can also lay the receiver on
its side. This will eliminate feedback also.
➤
Transmission Problems
• The Person On The Other End
Cannot Hear You
Too many phones or phone devices on the
line may effect your phone’s transmission.
As a guideline, more than five (5) phones
or phone devices may overload the phone
line. Disconnect one (1) or two (2) of the
devices to see if that eliminates the problem. If not, contact your local phone
company for load guidelines.
21
TROUBLESHOOTING GUIDE
You may not be speaking directly into
the transmitter. Always speak directly into
the mouthpiece in your normal tone
of voice.
➤
Compatibility
• Clarity Phones Are
Compatible With Digital
PBX Systems
If a standard, single line phone works,
your clarity phone should also work.
• Clarity Phones Are Not
Compatible With Key Systems
Or AT&T PBX Systems
These units have a large electronic box
controlling many phones as one unit.
These types of units may be found in
office buildings and some retirement
homes, nursing homes and condos.
➤
Ringer Volume Problem
• Unable To Hear Phone Ringer
Make sure the ringer volume is not set
to OFF.
Slide the volume adjustment switch to
the large dot and the pitch adjustment
switch to the small dot. This will cause the
ringer to sound at its loudest and lowest
frequency. Typically, low frequencies
are easier for people with hearing loss
to detect.
Consider purchasing a variable pitch
auxiliary ringer such as the Clarity WR-
100. These devices are exceptionally loud
and can be plugged into any phone outlet
in your home.
➤
Interference Problems
• User Hears Radio Or CB
Transmissions Over The Phone
Contact your local phone company to have
your telephone line checked. A Radio
Frequency Interference (RFI) filter may be
put on the line to minimize this problem.
If you have any telephone service problems, first make sure you have followed all
of the installation procedures outlined in
this user’s guide. Then try to determine if
the source of the problem is the Clarity
phone itself or your phone service. To do
this, disconnect the Clarity W1000 and
plug in your standard telephone. If the
trouble persists with the standard telephone, inform your telephone company.
If the trouble is related to only the Clarity
phone, review the installation procedures
and the troubleshooting guide before
referring to the Limited Warranty stated
later in this user guide.
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CLARITY W1000
FEDERAL COMMUNICATIONS
COMMISSION REQUIREMENTS
Your Clarity W1000 has been registered with the Federal Communications Commission (FCC). This
product complies with standards of Part 68 of the FCC Rules. The FCC requires us to provide you with
the following information:
1. Connection and use with the
nationwide telephone network
The FCC requires that you connect your
product to the nationwide telephone
network through a modular telephone
outlet or USOC JR-11C. This equipment
may not be used with party line service or
with coin telephone lines.
2. Notification to the
telephone company
Upon request of your local telephone
company, you are required to provide
them with the following information:
A. The “line” to which you will connect the
telephone equipment (that is, your telephone number).
B. The telephone equipment’s FCC registration number and ringer equivalent
number (REN). These numbers are on the
bottom of your telephone equipment. The
REN is useful to determine how many
devices you may connect to your telephone line and still have them ring when
you are called. In most, but not all areas,
the sum of the REN’s should be five or
less. You may want to contact your local
telephone company for future information.
If it is determined that your telephone
equipment is malfunctioning, the FCC
requires that it not be used and that it be
unplugged from the modular outlet until
the problem has been corrected. Repairs
to this telephone equipment can only be
made by the manufacturer or its authorized agents, or by others who may be
authorized by the FCC. For repair procedures, follow the instructions outlined
under the Clarity Limited Warranty.
If your product is causing harm to the
telephone network, the telephone company may temporarily discontinue your
telephone service. If advance notice isn’t
practical, you’ll be notified as soon as
possible. You’ll be given the opportunity
to correct the problem, and you’ll be
informed of your right to file a complaint
with the FCC.
Your telephone company may make
changes in its facilities, operations, or
procedures that could affect the proper
functioning of your Clarity W1000. If such
changes are planned, you’ll be notified.
3. Repair Instructions
4. Rights of the telephone
company
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FEDERAL COMMUNICATIONS
COMMISSION REQUIREMENTS
Part 15 of FCC Rules
Interference Information
Some telephone equipment generates
and uses radio-frequency energy and, if
not installed and used properly, may
cause interference to radio and telephone
reception.
Your Clarity W1000 has been tested and
found to meet the standard for a Class B
computing device, as specified in Subpart
J of Part 15 of the FCC rules. These
specifications are designed to provide
reasonable protection against such interference in residential installation.
If your Clarity telephone causes interference to radio or television reception
when it’s in use, you might correct the
interference with any one or both of
these measures:
1. Where it can be done safely, reorient
the receiving television or radio antenna.
2. To the extend possible, relocate the
television, radio or other receiver with
respect to the telephone equipment.
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CLARITY W1000
CLARITY WARRANTY & SERVICE
The following warranty and service information applies only to products purchased
and used in the U.S. and Canada. For warranty information In other countries, please
contact your local retailer or distributor.
Telephone companies manufacture different types of equipment and Clarity does not
warrant that its equipment is compat-ible
with the equipment of a particular phone
company.
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Limited Warranty
Clarity, a division of Plantronics, Inc. (“Clarity”) warrants to the original consumer purchaser that, except for limitations and exclusions set forth below, this product shall
be free from defects in materials and workmanship for a period of one (1) year from
the date of original purchase (“Warranty
Period”). The obligation of Clarity under this
warranty shall be limited to re-pair or replacement, at Clarity’s option, without
charge, of any part or unit that proves to be
defective in material or workmanship during
the Warranty Period.
Exclusions from Warranty
This warranty applies only to defects in
factory materials and factory workmanship.
Any condition caused by accident, abuse,
misuse or improper operation, violation of
instructions furnished by Clarity, destruction or alteration, improper electrical voltages or currents, or repair or maintenance
attempted by anyone other than Clarity or
an authorized service center,is not a defect
covered by this warranty.
Implied Warranties
Under state law, you may be entitled to
the benefit of certain implied warranties.
These implied warranties will continue in
force only during the warranty period.
Some states do allow limitations on how
long an implied warranty lasts, so the
above limitation may not apply to you.
Incidental or
Consequential Damages
Neither Clarity nor your retail dealer or
selling distributors has any responsibility
for any incidental or consequential damages including without limitation, commercial loss or profit, or for any incidental
expenses, loss of time, or inconvenience.
Some states do not allow exclusion or
limitation of incidental or consequential
damage, so the above limitation or exclusion may not apply to you.
Other Legal Rights
This warranty gives you specific legal rights
and you may also have other rights which
vary from state to state.
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CLARITY WARRANTY & SERVICE
How to Obtain
Warranty Service
To obtain warranty service, please prepay
shipment and return the unit to the appropriate facility listed below.
In the United States
Clarity Service Center
4289 Bonny Oaks Drive, Suite 106
Chattanooga, Tennessee 37406
Tel: (423) 622-7793 or (800) 426-3738
Fax: (423) 622-7646 or (800) 325-8871
In Canada
Plantronics Service Center
1455 Pitfield Boulevard
Saint-Laurent, Quebec H4S 1G3
Tel: (800) 540-8363
(514) 956-8363
Fax: (514) 956-1825
Please use the original container, or pack
the unit(s) in a sturdy carton with sufficient
packing material to prevent damage.
Include the following information:
1. A proof-of-purchase indicating model
number and date of purchase.
2. Bill-to address.
3. Ship-to address.
4. Number and description of units shipped
5. Name and telephone number of person
to call, should contact be necessary.
6. Reason for return and description of
the problem. Damage occurring during
shipment is deemed the responsibility
of the carrier, and claims should be
made directly with the carrier.
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CLARITY W1000
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