Clarity C2210 User Manual
4289 Bonny Oaks Drive
Chattanooga, TN 37406
E-Mail: claritycs@plantronics.com
Web: www.clarityproducts.com
Voice: 1-866-5-CLARITY (1-866-525-2748)
©2005 Clarity, a Division of Plantronics, Inc.All Rights Reserved.
Clarity, Clarity Professional, the amplification device, Clarity and
the amplification device combined,Amplifying Your Life, and
Clarity Power are trademarks of Plantronics, Inc.
UG081805_C2210_RevC
C2210 Owners Manual
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Clarity®C2210
Corded Telephone with Caller ID
Featuring Digital Clarity PowerTMTechnology
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Table Of Contents
Important Safety Instructions.......................................................................................3
Getting Started........................................................................................................................6
Features.............................................................................................................................................6
Connecting Your Telephone ..........................................................................................................8
Choosing a Location ......................................................................................................................8
Desk Mount Instructions ..............................................................................................................9
Wall Mounting Instructions........................................................................................................10
Setup Menu ....................................................................................................................................11
Operating Your Telephone.............................................................................................14
Features...........................................................................................................................................14
Caller ID and PhoneBook Operations....................................................................................18
Operations of Caller ID..............................................................................................................19
Voice Mail and Message Waiting Operations.........................................................................22
Call Waiting ....................................................................................................................................23
PhoneBook Operations...............................................................................................................23
Making and Receiving Calls ........................................................................................................25
Trouble Shooting..................................................................................................................26
FCC Requirements and Regulations ........................................................................28
Warranty and Service .......................................................................................................31
Important Safety Instructions
When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock and injury to persons
including the following:
11. Read and understand all
instructions.
12. Follow all warnings and instructions
marked on the telephone.
13. Do not use this telephone near a
bathtub, wash basin, kitchen sink
or laundry tub, in a wet basement,
near a swimming pool or any
where else there is water.
14. Avoid using a telephone (other
than a cordless type) during
a storm.There may be a
remote risk of electrical shock
from lightning.
15. Do not use the telephone to
report a gas leak in the vicinity of
the leak.
16. Unplug this telephone from the
wall outlets before cleaning. Do
not use liquid cleaners or aerosol
cleaners on the telephone. Use
a damp cloth for cleaning.
17. Place this telephone on a stable
surface. Serious damage and/or
injury may result if the telephone
falls.
18. Do not cover the slots and
openings on this telephone.This
telephone should never be placed
near or over a radiator or heat
register.This telephone should
not be placed in a built-in
installation unless proper
ventilation is provided.
19. Operate this telephone using the
electrical voltage as stated on the
base unit or the owner’s manual.
If you are not sure of the voltage
in your home, consult your dealer
or local power company.
10. Do not place anything on the
power cord. Install the telephone
where no one will step or trip on
the cord.
11. Do not overload wall outlets or
extension cords as this can
increase the risk of fire or
electrical shock.
12. Never push any objects through
the slots in the telephone.They
can touch dangerous voltage
points or short out parts that
could result in a risk of fire or
electrical shock. Never spill
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Important Safety Instructions
liquid of any kind on the
telephone.
13. To reduce the risk of electrical
shock, do not take this phone
apart. Opening or removing
covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the appliance
is subsequently used.
14. Unplug this product from the wall
outlet and refer servicing to the
manufacturer under the following
conditions:
A. When the power supply cord or
plug is frayed or damaged.
B. If liquid has been spilled into
the product.
technician to restore the
telephone to normal operation.
E. If the telephone has been
dropped or the case has been
damaged.
F. If the telephone exhibits a
distinct change in performance.
15. Never install telephone wiring
during a lightning storm.
16. Never install telephone jacks in
wet locations unless the jack is
specifically designed for
wet locations.
17. Never touch uninsulated telephone wires or terminals unless
the telephone line has been
disconnected at the network
interface.
C. If the telephone has been
exposed to rain or water.
D. If the telephone does not oper
ate normally by following the
operating instructions. Adjust
only those controls that are covered by the operating instructions. Improper
adjustment may require
extensive work by a qualified
4
18. Use caution when installing or
modifying telephone lines.
SAVE THESE INSTRUCTIONS
Important Safety Instructions
The following items are included as part
of the CS-03 Requirements.The standard connecting arrangement code for
the equipment is CA11A.This product
meets the applicable Industry Canada
technical specifications.
NOTICE:The Canadian Department of
Communications label identifies certified
equipment.This certification means that
the equipment meets certain telecommunications network protective operational and safety requirements.The
Department does not guarantee that
the equipment will operate to the user’s
satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities
of the local telecommunications company.The equipment must also be installed
using an acceptable method of connection. In some cases, the company’s inside
wiring associated with a single line individual service may be extended by
means of a certified connector assembly
(telephone extension cord).The customer should be aware that compliance
with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment
should be made by an authorized
Canadian maintenance facility designated
by the supplier.Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company
cause to request the user disconnect
the equipment. Users should ensure for
their own protection that the electrical
ground connections of the power utility,
telephone lines and internal metallic
water pipe system, if present, are connected together.This precaution may be
particularly important in rural areas.
Caution: Users should not attempt to
make such connections themselves, but
should contact the appropriate electric
inspection authority, or electrician, as
appropriate.The Ringer Equivalent
Number is an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The
termination on an interface may consist
of any combination of devices subject
only to the requirement that the sum of
the Ringer Equivalent Number of all the
devices not exceed five.
SAVE THESE INSTRUCTIONS
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Getting Started
C2210 FEATURES AND
CONTROLS
1. Hook Switch
2. Handset Knob
3. LCD Screen
4. ENTER/Message Waiting Indicator
5. MODE/New Call Indicator
6. UP/DOWN Scroll
7. PROGRAM (PROG)
8. DELETE (DEL)
9. Emergency Speed Dial
10. BOOST
11. Clarity®Power™ Control Dial
12. Numeric Dial Pad
13. FLASH
14. REDIAL
15. LAMP
16. HEADSET/Headset Indicator
17. RINGER VOLUME UP/DOWN
18. RINGER STYLE
19. RINGER OFF/ON
20. NITELITE OFF/LO/HI
21. CLARITY POWER ON/OFF
22. BOOST ON/OFF
23. TONE/PULSE Setting
24. Neckloop Jack
25. Headset Jack
26. Handset Cord Jack (Bottom of Unit)
27. ALARM ON/OFF
28. Bed Shaker Port
29. Lamp Flash Transmitter Port
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21 22 23
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ON/OFF
BOOST
ON/OFF
53 78
46
TONE/PULSECLARITY POWER SHAKER
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17 18 19 20
RINGER STYLERINGER VOLUME RINGER NIGHTLITE
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27
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15
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LAMP FLASH
TRANSMITTER
OFF/LO/HIOFF/ON
1. Telephone Line Cord Jack
2. Power In Jack
3. Mounting Bracket
4. Quick Reference Guide
Getting Started
12 VDC
500 mA
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LINE
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Getting Started
CONNECTING YOUR
TELEPHONE
1. Carefully remove your telephone
from its box. If there is any visible
damage, do not attempt to operate this equipment. Return it to
the place of purchase.
2. Check to be sure that you have all
items that come with your C2210
telephone.You should have
a HANDSET, BASE UNIT,AC
ADAPTER, MOUNTING BRACKET,
HANDSET LINE CORD (COILED),
TELEPHONE LINE CORD (FLAT)
and a OWNERS MANUAL.
If at any time you have questions
about your C2210 OWNER’S
MANUAL please contact
1-866-525-2748.
CHOOSING A LOCATION
• The C2210 requires a modular
phone jack and a standard 120
Volt outlet for operation.
• The unit should be located in an
area where it is easy to see the
visual display and lighted ringer.
• Choose a location that is out of
the way of normal activities.
• The unit can be used as a desk
top phone or wall mount phone.
CAUTION: Always connect the
AC adapter to the phone before
you connect it to the AC power.
When you finish, disconnect the
AC power before you disconnect it from the telephone.
8
Getting Started
DESK MOUNT
INSTRUCTIONS
Follow these instructions to place the
phone on a desk or table top using the
supplied bracket.
4. Plug one end of the modular
coiled handset cord into the hand
set. Plug the other end into the
jack marked HANDSET located on
the lower left side of the telephone.
Place the handset in the cradle.
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1. Plug one end of the long flat telephone line cord into the jack
marked TEL LINE located on the
back of the telephone. Route the
cord through the narrow groove
and plug the other end into the
telephone wall jack.
2. Insert the plug of the AC adapter
into the jack marked 12 VDC located on the back of the base unit.
Route the cord through the narrow
groove and plug the other end into
an electrical outlet.
3. Place the mounting bracket on the
telephone with the wide end of the
mounting bracket towards the top
of the telephone. Insert the
mounting bracket’s lower tabs into
the base’s lower tab slots.
Depress the tabs located at the
top of the mounting bracket and
insert them into the upper tab
slots. Release the tabs to lock
the mounting bracket into place.
5. Set the TONE/PULSE switch
located on the back of the base to
correct dialing mode. Please
check with your local telephone
company if uncertain of the type
of service.
6. Adjust the LCD display to desired
viewing angle.
Warning: Use only the power adapter
provided with this telephone. Use of any
other adapter may damage the product
and result in injury.
9
Getting Started
WALL MOUNTING
INSTRUCTIONS
The phone unit may be mounted on a
standard wall plate.
The mounting bracket will mount on
the telephone with the wide end of the
bracket towards the bottom of the
phone.
1. Plug one end of the flat telephone
line cord into the jack marked TEL
LINE located on the back of the
telephone.
2. Insert the plug of the AC adapter
into the jack marked 12 VDC
located on the back of the base unit.
3. Place the mounting bracket on the
telephone with the wide end of the
mounting bracket towards the bottom of the phone.With the back of
the unit facing up insert the supplied mounting bracket’s upper
tabs into the base’s upper tab
slots. Depress the tabs located at
the bottom of the mounting bracket and insert the tabs into the
lower tab slots. Release the tabs
to lock the mounting bracket into
place.
4. Pull up on handset knob and turn so
that the knob extends out.This will
hold the handset in the place when
the phone is wall mounted.
5. Plug the flat telephone line cord
into the wall plate jack, then align
the mounting bracket’s keyhole
slots with the wall plate studs and
slide the base of the phone downward to secure it on the wall.
6. Plug the AC adapter into an
electrical outlet.
7. Set the TONE/PULSE switch located
on the back of the base to correct
dialing mode. Please check with
your local telephone company if
uncertain of the type of service.
8. Plug one end of the coiled handset
cord into the bottom of the handset.
Plug the other end of the handset
into the modular jack marked
HANDSET located on the left side of
the phone. Place receiver in the
cradle.
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Getting Started
SETUP MENU
The C2210 automatically enters the
Setup mode when powered up or if the
MODE key is pressed for more than
three (3) seconds.To exit the Setup
Menu press MODE.
Lamp Flasher ON/OFF:
Default-ON
Message Waiting ON/OFF:
Default-ON
Visual Ringer OFF/ON:
Default-ON
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Setup Menu Factory Presets
Language: Spanish-English
Default-English
Edit Time:
Default-00:00AM
Alarm Alert Style
Shake, Lamp/Shake, Ring/Lamp/Shake:
Default-Shake
Set Alarm Time:
Default-12:00AM
Set Alarm Clock ON/OFF:
Default-OFF
Voice Mail Number:
Default-Empty
Easy Mode ON/OFF:
Default-OFF
Long Distance Access Code:
Default-1
Area Code 1 and 2:
Default-Empty
LCD Contrast 1-5:
Default-Level 3
11
Getting Started
Setup Menu Operations
Pressing the ENTER or MODE button
will exit the Setup Menu at any point
during this process. Press the UP or
DOWN arrows to move between
option screens. It is necessary to press
the UP or DOWN arrow to move to
the next screen and save the information stored.
SELECT LANGUAGE (toggle)
This telephone offers English and
Spanish languages for your convenience.
Press the 1 key to select English or the
2 key to select Spanish. Press the
DOWN ARROW to save information
and advance to the next menu
selection.
EDIT TIME
Allows you to set the clock time.You
must enter a zero (0) in front of a single
digit hour (02:00). Use the # key to toggle AM/PM. Press the down arrow to
save information and to advance to the
next menu selection. Note: If you subscribe to Caller ID service, the time will
be set automatically upon receiving your
first call.
ALARM ALERT STYLE (toggle)
Allows you to select the style of alarm
alert you wish to receive. Press the corresponding number key next to your
desired selection. Press the down arrow
to save information and to advance to
the next menu selection.
SET ALARM TIME
Allows you to set the alarm time.You
must enter a zero (0) in front of a single
digit hour (02:00). Use the # key to toggle AM/PM. Press the down arrow to
save information and to advance to the
next menu selection.
SET ALARM CLOCK ON/OFF
(toggle)
Allows you to turn the alarm ON or
OFF. Press the corresponding number
key next to your desired selection. Press
the down arrow to save information and
to advance to the next menu selection.
LAMP FLASHER ON/OFF
(toggle)
Allows you to turn the Lamp Flasher
ringer notification ON or OFF. Press the
down arrow to save information and to
advance to the next menu selection.
12
Getting Started
MESSAGE WAITING (toggle)
Will indicate a message is waiting if activated. Select ON or OFF. Press the
DOWN ARROW to save information
and advance to next menu selection.
VISUAL RINGER (toggle)
Allows you to turn the Visual Ringer
(flashing keypad) ON or OFF. Press the
DOWN ARROW to save information
and advance to next menu.
VOICE MAIL NUMBER
Allows you to store an access number
for quick message retrieval. Enter the
digits of the access number. Press the
DOWN ARROW to save information
and move to the next menu selection.
EASY MODE (toggle)
EASY mode allows the phone operations to be simplified. By enabling easy
mode, the PhoneBook and Caller ID
memory functions are disabled. Select
ON or OFF. Press the DOWN ARROW
to save information and advance to next
menu selection.
ENTER LDS CODE (Long
Distance Access Code)
Allows you to enter a long distance
access code, such as one (1), that can be
added to numbers stored in the Caller
ID Memory so that the number can be
dialed from the memory. In the Setup
Menu, a dash will flash to enter a digit.
Enter the one (1) digit access code.
Press the DOWN ARROW to save
information and advance to the next
menu selection.
ENTER AREA CODE 1 and 2
Allows you to enter up to two (2) area
codes that can be used to amend numbers stored in the Caller ID Memory
allowing the number to be dialed from
the memory. In the Setup Menu the left
most dash will flash. Enter 3 digit code.
Press DOWN ARROW to save information and advance to next menu selection.
LCD CONTRAST
Press the 1,2,3,4 or 5 key to select level
of contrast. Selected level will flash.
Press DOWN ARROW to save information and advance to the next menu
selection.
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Operating Your Telephone
FEATURES
Digital Clarity Power™
Technology
With Digital Clarity Power, the high frequency sounds are amplified more than
the low frequency sounds so words are
not just louder, but clearer and easier to
understand. It also provides intelligent
amplification to make soft sounds audible while keeping loud sounds bearable.
Clarity Power BOOST Button
The C2210 has a BOOST button that
controls the loudness of the receiver.
Once the BOOST button is pressed, an
extra level of amplification is added over
the entire range of the Volume Control.
The default state of this button is determined by the Boost switch (back of base
of unit, see below). During a call, the
CLARITY POWER button can toggle
the Clarity Power function on or off
according to the user’s needs.The
BOOST button will reset automatically
every time the phone is hung up for at
least 5 seconds (if Boost switch is in
OFF position – see BOOST ON/OFF
switch description below).This is done
to protect users of the phone who may
not need the powerful amplification of
the C2210.
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The BOOST button will light RED to
indicate the boost function is active.
Warning: Volume may be at a high
level.To protect hearing, lower the
Clarity Power Volume Control before
using the phone.
Clarity Power Volume Control
The Clarity Power Volume Control
adjusts the level of volume the handset
and headset receive, both in Boost or
non-Boost modes.The volume dial provides up to 15 dB of volume before the
BOOST button is activated. Once the
BOOST button is pressed, the C2210
will provide up to 40dB of gain.
TONE Switch
Adjusting the TONE switch allows you
to customize your hearing experience.
Since we all have different hearing preferences we suggest exploring each setting to find the one most comfortable
for you.
BOOST ON/OFF Switch
The BOOST switch will determine the
default state of the BOOST button. If
the switch is in ON position, the
BOOST button will illuminate, and the
Operating Your Telephone
Boost function will be by default ON.
Every time a call starts, the Boost function is active.The Boost function will
default to ON every time the phone
hangs up, regardless of the previous
state of the button.When the switch is
in OFF position, the Boost function is by
default OFF every time a call starts, the
button will not illuminate, and the Boost
function will reset to OFF every time
the phone hangs up. During a call, the
BOOST function can be toggled ON or
OFF using the BOOST button, regardless of the state of the BOOST switch.
Ringer Controls
Ringer Style
Six (6) different styles of ring
cadence or speed are available.
Several of the styles are low
frequency making the sound easier
to hear.To select the ringer settings
press the RINGER STYLE button.
The style of ring will sound
automatically for approximately
two (2) seconds.
Ringer Off/On
The switch turns the ringer ON or
OFF. If the ringer is turned “OFF”
and the Visual Ringer is enabled,
the dial pad will flash.
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The C2210 features an extra loud ringer
that can be tailored to the users needs.
Ringer Volume
Can be set to one of eight (8)
positions by pressing the RINGER
VOLUME UP or DOWN switch
located on the right side of the
telephone.The ringer settings can
be checked without making the
ringer sound by pressing and
holding the BOOST button for three
(3) seconds.The current ringer
settings will be displayed on the LCD.
WARNING: RINGER VOLUME IS
VERY LOUD AND CAN DAMAGE
YOUR HEARING. NEVER PUT YOUR
EAR CLOSE TO THE RINGER.
RINGER STYLERINGER VOLUME
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Operating Your Telephone
Visual Ringer
With the DC power source attached,
the backlit keypad will flash to alert of
an incoming call.This feature can be
enabled/disabled in the Setup Menu (see
page 12).
Large Multi Function LCD
An adjustable LCD shows the number
you are dialing, displays numbers stored
into the PhoneBook and, with Caller ID
service displays information about the
caller before you answer.
Backlit Keypad
The keypad is backlit.The keypad’s backlight will be ON when the handset is
lifted from the cradle, to make dialing
easier in low light conditions, and to
make the phone visible when answering
a call. If the Visual Ringer is set to ON
(in Setup Menu), the keypad will flash
when the phone rings (see page 12).
All the backlight keypad functions are
valid in either position of the nitelite
switch.
Alarm ON/OFF
Press and hold the Alarm ON/OFF button to enter the “Set Alarm Clock
ON/OFF” option in the setup menu.
Press the Alarm ON/OFF button or lift
the handset to turn the alarm off while
it is sounding. Pressing any other button
will snooze the alarm for 9 minutes.
Flash
Flash is a feature that enables you to
answer a call if you have call waiting.
Please contact your local telephone
company for information on subscribing
to this feature. Pressing the FLASH button while you are having a phone conversation will pick up the second conversation and place the first call on hold.
Press the FLASH button again to continue your conversation with the first
caller.
Nitelite
The Nitelite softly illuminates the keypad when the phone is in stand by
mode (not in use), so that the user can
easily find the telephone in the dark.
The Nitelite can be turned off with a
switch on the right side of the telphone
that provides OFF/ LO/ HI operation.
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Last Number Redial
Redial allows you to automatically redial
the last telephone number you called
(up to 32 digits).To use this feature, listen for dial tone and press the REDIAL
button once. Your call will be dialed.
The last number dialed will be stored in
Operating Your Telephone
the C2210 for you until you dial another
phone number.
Lamp
(This function is only available with the
optional Lamp Flasher Notification
Accessory.) First connect the Lamp
Transmitter to the telephone and the
Lamp Switch to a nearby lamp. Press and
hold the LAMP button for 1 second to
turn the connected lamp ON or OFF.
Headset Jack
The unit includes a 2.5 mm headset jack
for connection of a headset. In the
headset mode, the volume of the headset is controlled adjusting the Clarity
Power Volume Control.
Headset Operation
Press the HEADSET button to enable
the headset mode. Dial as normal.
The HEADSET button will illuminate
to indicate the phone is in the
headset mode.You may switch
between headset and handset
usage by toggling the HEADSET
button.
Neckloop Jack
A 3.5 mm jack is available for connecting a neckloop.The volume to the neckloop is controlled by the telephone.
When the neckloop is plugged in, the
handset speaker is disabled.
Hearing Aid Compatibility
The handset has a special coil inside of
it to couple the sound to hearing aids
equipped with T-Switches/T-Coils.
Failsafe Power Operation
In the event of a power failure, you can
still make and receive calls, but the LCD
display, CID/PhoneBook operations,
Nightlite, and Extra Loud Ringer will not
function.The phone will ring, but not as
loud.
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Ordering a Headset
In the event you wish to purchase a
headset for your C2210, please contact
Plantronics at 1-800-544-4660 for location near you. We recommend using the
Plantronics M110 headset.
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Operating Your Telephone
CALLER ID (CID) AND
PHONEBOOK
OPERATIONS:
There are six buttons that control the
CID and PhoneBook operations.
Enter/Dial: (ENTER BUTTON)
Works in CID and PhoneBook
mode. Pressing this button in
CID or the PhoneBook mode will
dial the number displayed.This
button also serves as the
Message Waiting Indicator. If a
message waiting access number
has been programmed into the
phone via the Setup Menu (see
page 12), pressing this button
when it is flashing will automatically dial to retrieve messages.
Mode: (MODE BUTTON)
Allows the phone to be switched
from CID call review to the
PhoneBook or vice-versa. If in
stand-by mode, press once to go
into CID mode, or press twice to
go to PhoneBook mode. If in CID
mode, pressing MODE will switch
to PhoneBook mode. If in Phone
Book mode, pressing MODE will
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switch to stand-by screen. From
stand-by mode, holding down the
MODE button for 3 seconds will
cause the phone to enter the
Setup Menu.This button also serves
as a New Call indicator.
Scroll Up/Down: ( )
Allows for a scrolling review either
up or down through the CID lists or
the PhoneBook.The list will wrap
around when at the beginning or
the end of the list.
Program: (PROG BUTTON)
Allows numbers on the CID screen
to be saved to the PhoneBook.
It will also allow any number to
be saved manually into the
PhoneBook.
Delete/Erase: (DEL BUTTON)
Pressing DEL in either the CID
or PhoneBook modes will remove
the entry displayed.While programming a new number into the
telephone, the DEL button
will function like a backspacing
erase key. Pressing and holding
the DEL button while in CID or
PhoneBook mode will delete all
the entries in the list.You will be
prompted to confirm this action
before the list is deleted.
Operating Your Telephone
Option Function:
This is a software function that lets
the user to add a pre-programmed
area code and/or long distance
code onto a seven (7) or ten (10)
digit CID number if necessary to
dial. If a local area code (codes)
and long distance code are programmed into memory, then when
the user presses ENTER/DIAL
while reviewing a CID number,
the phone will show the codes
available to add, thus allowing the
call to be dialed from memory.
If EASY mode has been activated
during the setup process, EASY
MODE will be displayed if you
attempt to enter PhoneBook or
Caller ID Memory.
OPERATIONS OF CALLER
ID
This telephone automatically displays an
incoming caller’s name and telephone
along with the date and time of the call.
It will record up to 70 calls of up to 11
digits and store the data into memory.
The LED in the MODE button will
illuminate RED to indicate a new call
has been received.
IMPORTANT: You must subscribe
to Caller ID Service from your local
telephone company to utilize this feature.
The time and date will be displayed
when the phone is on hook and not
ringing. When the phone is first plugged
in, the time and date will not be displayed.The clock is set by the network
when a CID call is received or you can
set the clock manually (refer to page
12).
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Operating Your Telephone
Viewing Caller Information
During Incoming Calls
Caller ID Screen Icons
When an incoming call is received, the
screen will display: A) the name,
B) number, D) date and T) time.
OR
PRIVATE will appear if the name and/or
number of the caller are blocked.
OR
UNKOWN will appear if the name
and/or number of the incoming call are
not available.
OR
there is at least one (1) new call to
review. In addition, the MODE button
will flash indicating a new call.
The REPEAT call icon will light if the
C2210 receives more than one call from
the same number.
The FORWARD icon will light when the
C2210 receives a call forwarded from
another number.
Viewing the Caller List
Press MODE once and use the
( ) UP or DOWN arrows to
scroll through entries. Records will be
listed in the order they were received.
To exit the CID mode, press MODE
twice; the phone will return to stand-by
mode. END OF LIST will appear when
the end of the call list is reached.
NO DATA SENT if data is not sent.
OR
MESSAGE ERROR will appear if the
wrong data was received from the
phone line.
Once the phone is answered, the display
will resort to a call timer.
The NEW call icon will light indicating
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Placing a Call from the List
Press MODE once and use the arrow
UP or DOWN to locate the desired
record. Dialing can be done in two ways:
1. Press ENTER twice, then lift handset
as indicated on the screen.
2. Lift handset while the entry is
displayed, then press ENTER twice.The
Operating Your Telephone
HANDSET icon will appear on the LCD
to indicate phone is off hook.
Using the Option Function
This feature allows you to add a long
distance access code and/or area code
to numbers or delete an area code from
a number stored in the Caller ID
Memory, thus allowing you to dial
directly from the Caller ID Memory. For
example: A number appears in the
Caller ID Memory as a ten (10) digit
number and it is necessary to dial one
(1) plus area code and phone number to
place the call. If the long distance access
codes and area codes are programmed
into memory, then by pressing ENTER/
DIAL while reviewing a CID number the
phone will show the local area codes
and long distance service codes that can
be added. Scroll UP or DOWN to highlight the desired code. Pressing ENTER
will append the number and begin dialing.This function will also allow you to
highlight and remove an area code from
a stored number to dial the seven (7)
digit local number.
Saving to PhoneBook
1. While reviewing a call in CID mode
press the PROG button once.The
message SAVE-PHONEBOOK
and the PHONEBOOK Icon will
appear.
2. USE ENTER TO END will appear on
screen. Press ENTER to accept and
move to the next screen.
3. NUMBER STORED will appear to
confirm.
4. Press the MODE Button to return to
stand by screen.
Editing Entry from Caller ID to
Phone Book
Entries can only be edited while in
Caller ID mode. Once the entry has
been transferred to the PhoneBook, the
entry will need to be deleted and
resaved.
To edit and save:
1. Press PROG. The screen will display
SAVE PHONE BOOK, USE ENTER
TO END.The cursor will be active
and the name and number can be
edited.
2. Press ENTER. It will briefly flash
ENTER NUMBER, then it will list the
number as it appears in CID, and the
cursor next to it - you can edit it at
this point. Press DEL to backspace
until you get to where you want to
start changes, and then complete the
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Operating Your Telephone
number. Repeat the procedure for
editing the name.
3. After editing is complete and you
are happy with both number and
name press ENTER, the entry will
then be saved in the PhoneBook.
Deleting Entries
To delete the entry viewed:
1. Press the DEL button.The screen
will display DELETE?.
2. Press DEL again to confirm
action.
To delete all entries:
1. Press and hold the DEL button for
four (4) seconds.
2. DELETE ALL will appear on the
screen.
3. Press DEL again to confirm action.
The message NO CALLS will be
displayed after deleting all items in
the call list.
If calls are not deleted and the memory
becomes full, the oldest call data will be
lost and the new call saved.
VOICE MAIL AND
MESSAGE WAITING
OPERATIONS
The C2210 will work in conjunction with
Voice Mail or Message Waiting services.
IMPORTANT:You must subscribe to a
Voice Mail or Message Waiting service from
your local telephone company to utilize this
feature.
The ENTER/DIAL button will flash BLUE
and the screen will display the message
MESSAGE WAITING to indicate a new message is waiting.
To quickly retrieve messages, the access
number should be programmed into the
telephone. Refer to Voice Mail Number
storage in the Setup Menu (see page 12)
for instructions.
To Retrieve Messages:
Pick up the handset and press the flashing ENTER key.The number will automatically dial the previously entered
Voice Mail access number.The blue LED
will be automatically turned off once
messages have been accessed.
The message waiting notification can be
disabled in the Setup Menu (see page
11).The user can still use the service
from the phone company, however the
indicator will not flash and the screen
will not display MESSSAGE WAITING.
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Operating Your Telephone
CALL WAITING
The telephone will display the name and
number of the second caller while you
are having a conversation with your first
caller.
If there are not any records stored into
the PhoneBook, NO RECORDS will display. END OF LIST will be displayed
when the last entry is passed.
The PhoneBook can be reviewed during
a call to locate a number.
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While you are having a conversation, the
telephone will display the name and
number of the second caller.
Press the FLASH button to answer the
second caller.
When you are finished, press the FLASH
button again to return to your first call.
PHONEBOOK
OPERATIONS
You can save up to 50 entries in the
PhoneBook.
Viewing PhoneBook
Press the MODE button twice to enter
the PhoneBook. PHONE BOOK MODE
will appear on the screen.After the
intro screen, the PhoneBook will display
the first entry. Calls stored in the
PhoneBook will be displayed in
alphabetical order.
Speed Viewing PhoneBook
Directory
To review entries that begin with a specific letter, you can use the letter function of the keypad. For instance, to see
entries beginning with letter “E”, press
key “3” twice while in PhoneBook
review mode to view all entries starting
with the letter E. Use the scroll UP or
DOWN to view the other entries of
that letter.
Using the Dial Pad to Enter
Letters
When prompted to enter a name select
the appropriate letter using the digits on
the dial pad. Pressing the key once will
cause the first letter to appear; (for
instance, for entering “E” you would
press “3” twice).The cursor will advance
to the next space to allow you to enter
the next letter.
If the PhoneBook memory is full, no
records will be accepted. PHONE
BOOK FULL will be displayed.You must
delete a record to store a new record.
Saving to Phonebook
Phone numbers of up to 23 digits and
names of up to 16 letters can be stored
into PhoneBook.
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Operating Your Telephone
1. While in the PhoneBook mode press
the PROG button. SAVE NEW
NUMBER will display on the screen.
2. TO ENTER NUMBER
Use the numbers 0-9 on the keypad
to enter the number you wish to
store. Use DEL button as backspacing key to correct errors. Press
ENTER button.
3. TO ENTER NAME
Use the letter function of the keys to
enter the name. Use DEL button as
backspacing key to correct errors.
Press ENTER button.
4. NUMBER STORED will appear – the
entry was saved in the Phone Book.
Emergency Memory Buttons
The phone provides 2 one-touch memory buttons for emergency dialing.These
buttons are situated above the numeric
keypad, and are marked with symbols
for safety and medical emergency.
Storing to Emergency Memory
Buttons
1. Press MODE button twice to enter
the PhoneBook menu.
entered digits, press DEL button
to erase entry and re-enter digits).
4. Press ENTER button.
5. At the prompt, enter the desired
name, using the letter feature of
the numeric keypad. Use DEL button
for editing entries.
6. Press ENTER button.
7. The display will show the newly
entered record.
8. Press the desired Emergency Memory
button for two seconds.The display
will show “MEMORY STORING”.The
number will be stored both in the
PhoneBook memory, as well as into
the chosen memory button.
To dial from the Emergency
Memory button follow one of
the two sequences:
1. Press desired memory button, the
number will be displayed on the
screen. Lift handset to dial.
2. Lift handset and press the desired
memory button.The number will
dial.
2. Press PROG button.
3. At the prompt, enter the desired
number to be saved (to edit/delete
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Calling from the PhoneBook
1. Select the number you wish to
dial from the PhoneBook. Lift the
handset.The handset icon will appear
Operating Your Telephone
on the LCD to indicate phone is
off hook.
2. Press ENTER to call the number.
Deleting Entries from
PhoneBook
nate to indicate amplification is on.
3. The call timer will start when the
handset is lifted and record the
length of your call.When you hang
up, the timer will stop and will reset
after 20 seconds.
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To delete an entry from the
PhoneBook:
1. Press the DEL button. DELETE
will flash on the screen.
2. Press DEL to confirm the action.
To delete all entries:
1. Press and hold the DEL button
for four (4) seconds. DELETE ALL
will flash on the screen.
2. Press DEL again to confirm the
action. NO RECORDS will appear on
the display screen.
MAKING AND RECEIVING
CALLS
Placing a Call
1. Lift the handset and dial the number
you wish to call.The handset icon
will appear on the LCD to indicate
phone is off hook.
2. Press the BOOST button and turn
the Clarity Power dial to adjust volume.The BOOST button will illumi-
Hands Free Dialing
The telephone can be dialed without
lifting the handset or pressing the
HEADSET button (if a headset is
plugged in).This feature allows you to
dial the phone number and correct mistakes with the DEL button rather than
hanging up and redialing.
1. Dial the desired number. Lift the
handset or press the headset
button to transmit the call.
2. Before lifting the handset or pressing the HEADSET button (if a headset is plugged in), press the DEL
button and reenter the correct
number to correct any errors.
Receiving a Call
When a call is received, the audible
ringer will sound and the keypad will
flash to alert you of an incoming call. To
answer the call, lift the handset or press
the HEADSET button (if a headset is
plugged in).
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Trouble Shooting
No Dial Tone/Phone Will Not
Operate
•Check all phone cords and connections. Make sure they are plugged in
securely.
•Switch out handset or telephone
line cords.
•Disconnect any other equipment that
may be attached to the phone.
Unable To Dial Out
•Make sure TONE/PULSE switch is set
correctly.
•Phone may be at the end of a long
line of phones (loop). Phone may not
be getting enough power from the
phone line. It may be necessary to
wait for a few seconds after lifting
the handset to begin dialing.
The Person On The Other End
Cannot Hear You
•Too many phones or phone devices
on the line may effect your phone’s
transmission.As a guideline, more
than five (5) phones or phone devices
may overload the phone line.
Disconnect one (1) or two (2) devices
to see if that eliminates the problem.
If not, contact your local phone company for load guidelines.
•You may not be speaking directly into
the transmitter.Always speak directly
into the mouth piece in your normal
tone of voice.
Unable To Hear Phone Ringer
•Make sure the Ringer OFF/ON
setting is set to ON. Increase the
volume of the ring if necessary.
•Too many phone or phone devices on
a line may cause your phone to not
ring. Disconnect one (1) or two (2)
of the devices to see if the problem is
eliminated. If not, contact your local
phone company for load guide lines.
Volume Control Does Not Work
•BOOST must be activated to turn on
the additional amplification.
The PhoneBook And CID
Memories Do Not Work
•Press the MODE key to confirm the
easy mode state. If the telephone is
in EASY mode, these features will not
work.Turn off EASY mode (in Setup
Menu) if you wish to use these
features (see page 12).
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Trouble Shooting
Static On Line
•Your phone may be located near a
touch lamp, microwave, refrigerator
or other household appliances.Try
relocating your phone to another
area.
•A cordless phone on your line may
cause static.Try disconnecting the
cordless phone.This may eliminate
the problem.
•Extra devices attached to the telphone, such as cord detanglers, CID
units and answering machines may
cause static. Disconnecting the
devices may eliminate the problem.
help minimize or eliminate radio or
CB transmissions.Try relocating the
telephone to another area.
Compatibility
•The C2210 is not compatible with
Digital PBX Systems. If a standard,
single line phone works on the
system, your C2210 should also.
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Person On The Other End Of
The Telephone Cannot Hear
You
•Speak directly into the handset transmitter in your normal tone of voice.
Make sure the transmitter opening is
clean and clear of obstructions.
Interference
•Check cords and connections.
Frayed or poorly connected cords
can cause interference. Swap cords
if necessary.
•A RFI (Radio Frequency Interference)
filter can be placed on the line to
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Federal Communications Commissions
Requirements
FCC Part 68 Information
This equipment complies with Part 68
of FCC Rules and the requirements
adopted by the ACTA.The FCC Part 68
Label is located on the BASE UNIT of
the telephone.This label contains, among
other information, a product identifier in
the format US:AAAEQ##TXXXX. If
requested, this information must be provided to your telephone company.
Connection to the network should be
made using standard modular telephone
jacks, USOC type RJ11C.The plug
and/or jacks used must comply with
FCC Part 68 Rules and requirements
adopted by the ACTA.
The REN is useful in determining the
quantity of devices that you may connect to your telephone line and still
allow these devices to ring when your
telephone number is called. Excessive
RENS on a telephone line may result in
the devices not ringing in response to
an incoming call. In most areas, but not
all, the sum of the RENs for all devices
that you may connect to your line
should not exceed five (5.0).To be certain of the number of devices that you
may connect to your line, you should
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contact your local telephone company.
The REN for this product is part of the
product identifier that has the format
US:AAAEQ##TXXXX.The digits represented by ## are the REN without a
decimal point.
If this telephone equipment, the C2210
telephone, causes harm to the telphone
network, the telephone company will
notify you in advance that temporary
discontinuance of service may be
required. But, if advance notice isn’t
practical, the telephone company will
notify the customer as soon as possible.
Also, you will be advised of your right to
file a complaint with the FCC if you
believe it is necessary.
The telephone company may make
changes in its facilities, equipment, operations or procedures that could affect
the proper functioning of your equipment if they do, you will be notified in
advance in order for you to make the
necessary modifications to maintain
uninterrupted service.
If trouble is experienced with this unit,
for repair or warranty information,
please contact customer service at the
phone number listed in the Warranty
section. If the equipment is causing harm
to the network, the telephone company
may request that you disconnect the
equipment until the problem is resolved.
Federal Communications Commissions
Requirements
DO NOT DISASSEMBLE THIS
EQUIPMENT.
It does not contain any user
serviceable components.
Connection to party lines is subject to
tariffs. Contact the state public utility
commission, public service commission
or corporation commission for information.
If your home has specially wired alarm
equipment connected to the telephone
line, please ensure that the installation
of this equipment does not disable
alarm equipment by consulting your
telephone company or a qualified
installer.
This equipment is hearing aid
compatible.
We recommend the installation of an
AC surge arrester in the AC outlet to
which this equipment is connected. The
telephone companies report that electrical surges, typically lightning transients, are very destructive to customer
terminal equipment connected to AC
power sources.
Part 15 of FCC Rules
Interference Information
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Your C2210 has been tested and found
to comply with the limits of a Class B
digital device, pursuant to Part 15 of
FCC rules. These limits are designed to
provide reasonable protection against
harmful interference in residential installation.
This equipment generates, uses, and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular installation; if this equipment does
cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, you are encouraged to try to
correct the interference by one of the
following measures:
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