Clarity c200 User Manual
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C200™ Corded Telephone User Guide
Featuring Clarity® PowerTM Technology
UNPACKING THE CLARITY C200 PHONE
Inside you will find the following items:
A. Handset
B. Handset Line Cord (Coiled, 10 ft.)
C. Base Unit
D. Phone Line Cord (long/short flat)
Carefully remove all of the contents from the package. If there is any
visible damage, or any of the contents are missing, do not attempt to
operate this equipment.
Please call 1-800-552-3368 to exchange this unit for a factory-fresh
replacement.
In addition to the items listed above, you will need one of the following to
complete installation of this unit:
• Modular Wall Jack, or
• RJ-11C Modular Jack Adapter (if you have an older 4-prong jack)
B D
INSTALLATION
Warning: To prevent electrical shock, always remove the telephone line
cord from the wall jack before removing the cord from the telephone.
Never leave the line cord connected to the wall jack if it is not also
connected to the telephone.
Select a Location:
• This unit requires a modular phone jack.
• The unit should be located in an area where it is easy to see the
lighted ringer.
• The unit can be used as a desk top phone or a wall mount phone.
Avoid placing the unit where it will be exposed to excessive heat
or humidity.
C
A
Connecting the Clarity C200 Phone:
To install as a Desk Unit :
• Plug one end of the telephone line cord (flat) into the back of the
Clarity telephone.
• Plug the other end of the telephone line cord into the wall jack.
• Plug one end of the handset cord (coiled) into the bottom of the
handset.
• Plug the other end of the handset cord into the jack located on the
back of the Clarity telephone.
• Place the handset in the cradle of the Clarity telephone.
Note: If you are plugging the phone into an older 4-prong jack, use
an RJ11C adapter
Flat cord
here
Back of
RJ-11C
Coiled
cord here
Phone
To Install As a Wall Unit:
Important: A modular wall jack with raised mounting pins is required for
installation as a Wall Unit.
• Plug one end of the telephone line cord (flat) into the back of the
Clarity telephone.
• Attach the bottom of the Clarity telephone to the modular wall jack
using the raised pins. It snaps into place.
• Plug the other end of the telephone line cord into the wall jack with
raised mounting pins
Warning : To prevent electrical shock, always unplug the telephone line cord
from the wall before removing the cord from the telephone. Never leave the
cord connected to the wall if it is not also connected to the telephone.
• Hold the Clarity telephone so that the holes on the wall plate line up
with the raised mounting pins on the modular wall jack. Once the
holes are lined up, push the phone in towards the wall jack and then
slide the phone downward until it is securely seated on the wall jack.
• Plug one end of the handset cord (coiled) into the bottom of the handset.
• Plug the other end of the handset cord into the jack located on the back of
the Clarity telephone.
• Place the handset in the cradle of the Clarity telephone. The special
tabs will hold it in place.
Desk
Mount Key
Wall
Mount Key
Wall Plate
Back of Phone
Hook Switch
Tabs
CLARITY C200 FEATURES
1. Boost Button
2. Visual Ringer
3. Volume Control
4. Ringer ON/OFF
5. Tone/Pulse Selector
6. Reset Button
3
Your Clarity C200 is packed with features that will help you
improve your communications over the telephone.
Clarity Power Control
The Clarity Power Control allows you to control the clarity of your phone
conversations. It will let you hear clearly phone calls that are normally
difficult to understand. The amplification will be increased by up to 26
decibels and the frequency band from 2000 to 3000Hz will be specially
enhanced to improve the clarity of your call.
Boost Control
The C200 has a boost button that controls the loudness of the receiver.
Once the boost button is pressed, the Clarity Power Control is activated.
The visual ringer will illuminate when the Boost Button is activated.
To Increase/Decrease Clarity Power: Adjust the volume control
wheel up or down.
WARNING: When Boost button is lit volume may be at a high level. To
protect hearing, lower volume control to minimum.
Visual Ringer
A lighted ringer sends out a visual flashing alert every time a phone call is
coming in. (This ringer will light up regardless of the setting on the
ringer control.)
Backlit Dial Pad
The dial pad features translucent backlit buttons that will make
calling easier.
7. Flash Button
8. Mute Button
9. Braille Button #5 Key
10. Backlit Dialpad
11. Redial Button
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Tone/Pulse Selection
The Clarity C200 can be used as either a TONE (touch dial) or PULSE
(rotary dial) phone. Tone dialing is required for using special phone services
such as long distance calling. Please check with your local phone company
on certain types of service.
Note for Users with Pulse/Rotary service only: Many automated
answering systems used by banks, stores and government agencies ask
you to “Push 1 for service”, “Push 2 for the operator”, etc.
You must switch the tone/pulse switch on the phone to tone before
responding to these prompts. In summary, dial the phone number you want
to call in pulse mode, switch to tone mode to interact with the automated
answering system, switch back to pulse mode when your call is done. When
switching from Pulse to Tone during a call, there will be a 3 second delay
from the time you first push a key in tone mode until the key press
is transmitted.
Important: You must have tone signaling service to use the TONE feature
on the Clarity telephone. If in doubt, contact your local telephone company.
To Set the TONE/PULSE Switch:
1. Move the switch towards the
correct setting.
2. Depress the hookswitch once.
3. The phone will now dial in the mode you selected.
Last Number Redial
Last Number Redial allows you to automatically redial the last telephone
number you called. This feature is convenient for redialing numbers which
are busy. The phone number stored for redial will be reset with every new
call you make.
To Operate Last Number Redial:
1. Depress the hookswitch to get a new dial tone.
2. Press the “Redial” Button once.
3. Stay on the line, and your call will be dialed.
The last number dialed will be stored in the Clarity telephone for you until
you dial another number.
Flash
Flash is a special feature that is required to use some calling services
provided by your local phone company, such as call waiting. Consult your
guide to these services which is available from your local phone company.
Flash serves the same purpose as pressing and releasing the hook switch
very quickly.
To Use the Flash Feature :
Simply press the Flash button at the appropriate time as outlined in the
guide provided by your local phone company.
Mute
The mute button allows the user to conduct a private conversation that you
do not want the person on the other end of the phone to hear. While the
mute button is depressed, the microphone in the handset will be deactivated, preventing conversation from being transmitted.
Surge Protection
The unit is equipped with a resettable fuse. The fuse will automatically reset
within 30 minutes after activation once the surge condition has subsided.
Hearing Aid Compatibility
The Clarity C200 is Hearing Aid Compatible with hearing aids that utilize a
T- switch or T-coil.
Once you have installed your Clarity C200 according to the instructions
noted previously, it will be ready to use.
To Place or Receive a Call:
1. Adjust the volume control to its lowest setting.
2. Pick up the handset and listen for the caller’s voice or a dial tone.
3. When placing a call, dial as you would any phone and wait for
someone to answer.
4. Press the Boost Button
5. Adjust the volume control to a level where the other party’s voice
is heard loud and clear, and begin conversation.
6. When you complete the call, return the handset to the base unit.
7. After hanging up, the sound level will reset to normal level.
8. Pressing the Boost Button during subsequent conversations will
return the volume to your set sound level.
Note: If you made an error while dialing, just depress the hookswitch, listen
for a dial tone, and dial again.
CARE
The Clarity C200 has been designed to give you years of dependable service
with a minimum of care.
To ensure the utmost in performance, follow these guidelines in caring for
the unit :
• Avoid dropping or knocking the unit.
• Dust the unit regularly. Wipe the unit with a soft, damp cloth.
Do not use detergents and avoid excess moisture.
• The Clarity C200 is an electrical device. Avoid electric shock by
keeping the phone away from water. (i.e.: bathroom, kitchen sink, etc.)
SAFETY INSTRUCTIONS
Save these Instructions
Read and Understand All Instructions
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
3. Never touch uninsulated telephone wires or terminals unless the line
has been disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
Important Safety Instructions
When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to
persons, including the following:
• Read and understand all instructions.
• Follow all warnings and instructions marked on the product.
• Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
• Do not use this product near water, for example, near a bath tub, wash
bowl, kitchen sink, or laundry tub, in a wet basement, or near a
swimming pool.
• Do not place this product on an unstable cart, stand or table. The prod uct may fall, causing serious damage to the product.
• Slots and openings in the cabinet and the back or bottom are provided
for ventilation, to protect it from overheating. These openings must not
be blocked or covered. The openings should never be blocked by placing
the product on the bed, sofa, rug, or other similar surface. This product
should never be placed near or over a radiator or heat register. This
product should not be placed in a built-in installation unless proper
ventilation is provided.
• Do not allow anything to rest on the power cord. Do not locate this
product where the cord will be abused by persons walking on it.
• Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short out parts that could
result in a risk of fire or electric shock. Never spill liquid of any
kind on the product.
• To reduce the risk of electric shock, do not disassemble this product.
Opening or removing covers may expose you to dangerous voltages
or other risks. Incorrect reassembly can cause electric shock when the
appliance is subsequently used.
• Unplug this product from the wall outlet and refer servicing to the
manufacturer under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the
operating instructions.
Adjust only those controls that are covered by the operating instructions
because improper adjustment of other controls may result in damage and
will often require extensive work by a qualified technician to restore the
product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
• Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
• Do not use this telephone to report a gas leak in the vicinity of the leak.
The following items are included as part of the
CS-03 Requirements.
The Load Number of the equipment is 20.
The standard connecting arrangement code for the equipment is CA11A.
NOTICE: The Canadian Department of Communications label identifies
certified equipment. This certification means that the equipment meets
certain telecommunications network protective operational and safety
requirements. The Department does not guarantee that the equipment
will operate to the user’s satisfaction.
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Before installing this equipment, users should ensure that it is permissible
to be connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. In some cases, the company’s inside wiring associated with
a single line individual service may be extended by means of a certified
connector assembly (telephone extension cord). The customer should be
aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the user disconnect
the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic
water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or
electrician, as appropriate.
The Load Number (LN) assigned to each terminal device denotes the
percentage of total load to be connected to a telephone loop which is
used by the device to prevent overloading. The termination on a loop may
consist of any combination of devices subject only to the requirement that
the total of the load numbers of all the devices does not exceed 100.
REGULATORY COMPLIANCE
Part 68 of FCC Rules Information
a) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label
that contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to
the telephone company.
b) A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68 rules
and requirements adopted by the ACTA. A compliant telephone cord and
modular plug, RJ11C USOC, is provided with this product. It is designed
to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
c) The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result
in the devices not ringing in response to an incoming call. In most but not
all areas, the sum of RENs should not exceed five (5.0). To be certain of
the number of devices that may be connected to a line, as determined by
the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product
identifier that has the format US:AAAEQ##TXXXX.
The digits represented by # # are the REN without a decimal point (e.g.,
03 is a REN of 0.3). For earlier products, the REN is separately shown on
the label.
d) If this telephone equipment causes harm to the telephone network,
the telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice isn’t practi
cal, the telephone company will notify the customer as soon as possible.
Also, you will be advised of your right to file a complaint with the FCC if you
believe it is necessary.
e) The telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the equipment. If
this happens the telephone company will provide advance notice in order for
you to make necessary modifications to maintain uninterrupted service.
f) If trouble is experienced with this telephone equipment, for repair or warranty information, please contact Clarity, 1-800-552-3368. If the equipment
is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the
problem is resolved.
g) This telephone equipment is not intended to be repaired and it contains no
repairable parts. Opening the equipment or any attempt to perform repairs
will void the warranty. For service or repairs, call 1-800-552-3368.
h) Connection to party line service is subject to state tariffs. Contact the
state public utility commission, public service commission or corporation
commission for information.
i) If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this telephone equipment does not
disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or a
qualified installer.
j) This telephone equipment is hearing aid compatible.
Customer-Owned Coin/Credit Card Phones:
To comply with state tariffs, the telephone company must be given notification prior to connection. In some states, the state public utility commission,
public service commission or corporation commission must give prior approval of connection.
Part 15 of FCC Rules Information
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Your equipment has been tested and found to comply with the limits of a
Class B digital device, pursuant to Part 15 of FCC rules. These limits are
designed to provide reasonable protection against harmful interference in
residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation; if
this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you
are encouraged to try to correct the interference by one of the following
measures:
1. Where it can be done safely, reorient the receiving television or
radio antenna.
2. To the extent possible, relocate the television, radio or other receiver
with respect to the telephone equipment. (This increases the separa tion between the telephone equipment and the receiver.)
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3. Connect the telephone equipment into an outlet on a circuit different
from that to which the television, radio, or other receiver is connected.
4. Consult the dealer or an experienced Radio/TV Technician for help.
CAUTION: Changes or modifications not expressly approved by the
manufacturer responsible for compliance could void the user’s authority
to operate the equipment.
Industry Canada Technical Specifications
This product meets the applicable Industry Canada
technical specifications.
Before installing this equipment, users should ensure that it is permissible
to be connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. In some cases, the company’s inside wiring associated with
a single line individual service may be extended by means of a certified
connector assembly (telephone extension cord). The customer should
be aware that compliance with the above conditions may not prevent
degradation of service in some situations. Repairs to certified equipment
should be made by an authorized Canadian maintenance facility designated
by the supplier.
Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause
to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic
water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority,
or electrician, as appropriate.
The Ringer Equivalence Number is an indication of the maximum number
of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject
only to the requirement that the sum of the Ringer Equivalence Numbers
of all the devices does not exceed five.
(The term “IC:” before the certification/registration number only signifies
that the Industry Canada technical specifications were met.)
The party responsible for regulatory compliance:
Clarity, A Division of Plantronics, Inc.
4289 Bonny Oaks Drive, Suite 106
Chattanooga, TN 37406
Phone: 1-800-552-3368
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WARRANTY & SERVICE
The following warranty and service information applies only to products
purchased and used in the U.S. and Canada. For warranty information in
other countries, please contact your local retailer or distributor.
Limited Warranty
Clarity, a division of Plantronics, Inc. (“Clarity”) warrants to the original
consumer purchaser that, except for limitations and exclusions set forth
below, this product shall be free from defects in materials and workmanship for a period of one (1) year from the date of original purchase
(“Warranty Period”). The obligation of Clarity under this warranty shall
be at Clarity‘s option, without charge, of any part or unit that proves to be
defective in material or workmanship during the Warranty Period.
Exclusions from Warranty
This warranty applies only to defects in factory materials and factory
workmanship.
Any condition caused by accident, abuse, misuse or improper operation,
violation of instructions furnished by Clarity, destruction or alteration,
improper electrical voltages or currents, or repair or maintenance attempted by anyone other than Clarity or an authorized service center, is
not a defect covered by this warranty. Telephone companies manufacture
different types of equipment and Clarity does not warrant that its equipment is compatible with the equipment of a particular phone company.
Implied Warranties
Under state law, you may be entitled to the benefit of certain implied
warranties. These implied warranties will continue in force only during the
warranty period. Some states do allow limitations on how long an implied
warranty lasts, so the above limita-tion may not apply to you.
Incidental or Consequential Damages
Neither Clarity nor your retail dealer or selling distributors has any responsibility for any incidental or consequential damages including without
limitation, commercial loss or profit, or for any incidental expenses, expenses, loss of time, or inconvenience. Some states do not allow exclusion
or limitation of incidental or consequential damage, so the above limitation
or exclusion may not apply to you.
Other Legal Rights
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.
How to Obtain Warranty Service
To obtain warranty service, please prepay shipment and return the unit to
the appropriate facility listed below.
In the United States
Clarity Service Center
4289 Bonny Oaks Drive, Suite 106
Chattanooga, Tennessee 37406
Tel: (423) 622-7793 or (800) 426-3738
Fax: (423) 622-7646 or (800) 325-8871
In Canada
Plantronics Service Center
8112 Trans-Canada Hwy.
Ville St. Laurent, Que.
H4S 1M5 Canada
Tel: (800) 540-8363 (514) 956-8363
Fax: (514) 956-1825
Please use the original container, or pack the unit(s) in a sturdy carton
with sufficient packing material to prevent damage.
Include the following information :
1. A proof-of-purchase indicating model number and date
of purchase.
2. Bill-to address.
3. Ship-to address.
4. Number and description of units shipped.
5. Name and telephone number of person to call, should contact
be necessary.
6. Reason for return and description of the problem.
Damage occurring during shipment is deemed the responsibility of the
carrier, and claims should be made directly with the carrier.
Clarity, a Division of Plantronics, Inc.
4289 Bonny Oaks Drive, Suite 106
Chattanooga, TN 37406
1-800-552-3368
www.clarityproducts.com
Made in China • UG020906_C200_Rev D
©2005 Clarity, a Division of Plantronics, Inc. All rights reserved. Clarity,
C200, Clarity Power, the amplification device, Clarity and the amplifica
tion device combined, and Amplifying Your Life are trademarks or
registered trademarks of Plantronics, Inc.
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